Service Manager
Manager Job 45 miles from Rome
In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime.
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a Service Manager, you'll oversee takeout operations and guest entry experience. You will assist in managing shift operations and will coach team members to ensure tasks are performed effectively. In other words, you will be key in creating legendary experiences for guests.
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing for our guests and for our team members. And, when that means access to all these benefits well, thats just another day at the office.
Weekly Pay
Bonus Program*
Free Shift Meals & Meal Discounts*
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
YOU GOT THIS
Preferably, you have 2 years of restaurant or bar management experience.
You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
You have a passion for training and developing your team.
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here.
Buffalo Wild Wings, Inc. is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
Pay: $17.60- $26.40
per hour
The base hourly pay range above represents the low and high end of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.
RequiredPreferredJob Industries
Management
Entertainment Operations Manager (Production)
Manager Job 9 miles from Rome
* Starting Pay Rate: $75,000 * Join a dynamic, energized team of entertainment professionals where you have the opportunity to create & execute thrilling guest experiences. From mass attendance concerts and large consumer festivals to intimate VIP events and sporting tournaments, the entertainment operations manager is instrumental to the success the department achieves within New York's Most Awarded Destination Resort and Central New York's growing tourism and entertainment industries.
As Entertainment Operations Manager (Production), you will be responsible for long term planning, logistics, execution, and operation of entertainment and event offerings for the varied businesses of Turning Stone Enterprises. This role leads a team focused on elements of event and show production including the conception, planning, execution and safe operation for all shows, events and experiences. Working under the leadership of the Director of Entertainment & Events, the Entertainment Operations Manager will support diverse experiential offerings across Turning Stone Enterprises portfolio of brands.
What we value:
Positive experienced team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment. We will provide you with all the tools necessary for a successful experience including hands-on training and opportunities to grow your career.
Why choose Turning Stone Resort Casino:
Paid time off
Variety of schedules
Tuition assistance
Career-building professional development
Discounts from dining to fuel to concerts
Employee appreciation events
Quality healthcare and dental benefits
A robust 401k retirement plan
Dealer School
Finance Scholarship Program
What does an Entertainment Operations Manager (Production) do?
Effectively manages team members for designated areas in the conception, planning, execution, and safe operation for all shows, events and experiences.
Oversees the logistics, resources, and execution of operational plans that support live shows and events working across multiple departments and with third party vendors.
Oversees the delivery of entertainment technical riders and ensure mutually-agreed upon requirements are met.
Directs entertainment & event technical operations staff, including third-party labor solutions.
Leads annual development of identified operating budgets and operates within those budgets to include: labor, supplies, equipment and maintenance.
Efficiently and effectively operates with a critical eye toward quality and elevating the guest experience.
To be successful as an Entertainment Operations Manager (Production), you'll need:
A college degree or equivalent experience in technical theater, stage management, event planning, concert & show production, or related field required.
To successfully display the ability to analyze data, critically solve problems, manage communications across various levels of leadership, and demonstrate accountability on par with a seasoned entertainment & event leader.
To successfully demonstrate knowledge & thorough understanding of stage operations including rigging, audio, lighting, video, forklifts, high-reach equipment and scissor lifts and able to ensure a robust team member training and onboarding program be followed.
Demonstrated experience commensurate with increasing responsibilities to include effectively managing large budgets, leading teams exceeding 100+ employees, experience planning and executing live shows, exhibitions and large-scale events across multiple venues, required.
Who we are:
Across Turning Stone Enterprises, you'll find that people take pride in the work they do and the team they're a part of. You'll hear it in the stories of countless veteran employees who have built their careers here. You'll see it in action during recognition awards and events like our employee carnival, art show, holiday gatherings and more. You'll also feel it from your team members, who are committed to being “first within our team,” looking out for each other even during challenging times. We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.
Operations Manager
Manager Job 37 miles from Rome
Operations Manager (130-180K)
We are seeking an Operations Manager for a growing CNY Manufacturer.
As the Operations Manager you will lead plant operations, drive lean initiatives, and build a culture of continuous improvement and accountability.
Duties and Responsibilities:
Oversee the site KPI's (Safety, Quality, Delivery, Cost) and P&L profitability.
Lead production, supply chain, planning, and maintenance teams.
Drive accountability, performance, and team development.
Build a culture focused on safety, quality, and on-time delivery.
Education and Experience:
BS in Engineering or related technical degree. MBA a plus.
Proven manufacturing leadership experience.
For confidential consideration, submit your resume to *************************
CPS Recruitment is an EOE
Retail Department Manager
Manager Job 14 miles from Rome
Join our team and live the Ollie-tude! : ( Ollie's Core Values)
BE A TEAM PLAYER- Associates are expected to be supportive and work together.
BE CARING- How do I treat others with courtesy, dignity, and respect?
BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
BE COMMITTED- Operate with grit, passion, tenacity, and action.
BE GROWING- How do we get better every day?
BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.
Ollie's Associate Benefits:
Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
401K, generous company match with immediate vesting.
Strong field sales career growth & talent development culture for top performers
20% associate discount on all Ollie's purchases.
Vast array of voluntary benefits.
The Retail Department Manager grows department sales to achieve the store sales plan. The Retail Department Manager responsibilities include aspects of merchandising, customer service, and store maintenance. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases.
Primary Responsibilities:
Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
Be knowledgeable of all products, promotions, and advertisements to ensure that customer questions can be answered and to assist with selling product
Assist with receiving the truck and pricing items.
Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
Communicate customer needs to Team Leaders when necessary.
Assist with training new Associates.
Accurately and efficiently operate the register.
Maintain the cleanliness of the overall store, complete any additional responsibilities, and/or duties as assigned.
Qualifications:
Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred.
Ability to work evenings, weekends, and holidays on a regular basis.
Must have a positive attitude and the ability to interact well with customers and Associates.
Physical Requirements:
Ability to lift and carry up to 50 pounds.
Ability to push and pull up to 35 pounds.
Ability to stand for extended periods and work in a safe manner
This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may be different in other locations. Actual associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. Associate will not be compensated below the minimum wage for the specific location where the individual has applied in accordance with city, county, and state requirements.
New Hire Starting Pay: $16.50-$17.50
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.
#C4FF
Shift Manager
Manager Job 14 miles from Rome
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
$16.25 per hour-$18.75 per hour
The base hourly pay range above represents the low and high end of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.
RequiredPreferredJob Industries
Other
Experienced Restaurant General Manager - Urgently Hiring
Manager Job 37 miles from Rome
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees
Our Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of your assigned Taco Bell restaurant, working closely with your Assistant Managers and Shift Managers. You will maintain initiatives in the areas of interviewing, hiring and training staff, conducting performance reviews, overseeing and optimizing financials for your restaurant, and ensuring the highest levels of product quality and customer service.
Benefits
401(k) with company matching
Paid time off
Bonus eligible position
Dental insurance
Health insurance
Vision insurance
Job Requirements
The ideal candidate for Restaurant General Manager position will possess:
Self-motivated, ambitious and outgoing
Excellent team-based leadership skills
Excellent customer service, verbal and written communication skills
Proven track record of P&L accountability
Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business
Basic computer proficiency, particularly email and laptop
Background checks are run on all management employees
Must have a reliable transportation
General Manager
Manager Job 37 miles from Rome
At EDP, we're more than just a propane company-we're a fast-growing, forward-thinking industry leader with a strong presence nationwide. From bustling cities to rural communities, we provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers.
Since our founding in 2012, we've helped over 50 well-run propane businesses transition into their next chapter, growing our company into one of the Top Ten Propane Marketers since 2021 (LP Gas Magazine). As we expand, we're looking for a dynamic leader to help drive operational excellence, champion safety, and support our teams in delivering exceptional service.
Responsibilities:
Overseeing the overall operations, ensuring efficient and effective service delivery
Developing and executing strategic plans to drive business growth, expand market share, and increase profitability
Leading and managing a diverse team of professionals, including sales, operations, customer service, and technical staff
Establishing and maintaining strong relationships with key stakeholders, including customers, suppliers, and regulatory authorities
Monitoring industry trends, market conditions, and competitor activities to identify opportunities for innovation and improvement
Implementing and maintaining safety protocols, ensuring compliance with regulatory requirements and industry standards
Analyzing financial data, preparing budgets, and managing expenses to achieve financial targets
Collaborating with cross-functional teams to optimize processes, enhance service quality, and drive customer satisfaction
Representing the company at industry events, trade shows, and community engagements
Requirements:
Valid CDL license must be retained with hazmat, tanker, and air brake endorsements.
6+ years of experience in an operations leadership role. Propane experience is a plus.
Excellent written and verbal communication skills with an emphasis on developing a positive rapport with employees and customers.
Detail oriented with the ability to take projects/tasks through to completion.
Strong time-management and organizational skills with the ability to effectively multi-task.
Demonstrated problem-solving skills in a customer-focused environment.
Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility.
We Offer Amazing Benefits!
In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support our employees' and their families' physical and financial health.
Our benefits program allows you to customize your coverage and select the best plans to meet your family's needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options, with many of them offering pre-tax premium deductions to lower their taxable income, thereby reducing their income taxes.
Medical Insurance - multiple options to choose from
Dental Insurance
Voluntary Vision Insurance
Health Savings Account
Flexible Spending Account
Confidential Employee Assistance Program (EAP)
Voluntary Supplemental Life and AD&D Insurance
Voluntary Short-Term Disability
401(K) with Company Match
Tuition Reimbursement
Propane discount
As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:
Paid Holidays & Time Off
$50,000 Basic Life/AD&D benefit
Long Term Disability
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Customer Service Manager - West/Southern NY Region
Manager Job 18 miles from Rome
Century Linen & Uniform is a trusted provider of commercial linen and uniform rental services across the northeast. We combine over a century of experience with modern technology and personalized service to deliver exceptional results to our clients Territory range: Rochester to Binghamton
POSITION OVERVIEW
We are seeking a motivated and service-focused Customer Relationship Manager (CRM) to join our Healthcare Services team.
This individual will be the primary point of contact for healthcare clients, ensuring smooth day-to-day service, solving problems proactively, and identifying opportunities to enhance customer satisfaction and account growth.
The ideal candidate has experience working with healthcare providers, a strong understanding of operational needs in clinical environments, and a passion for building long-term business relationships.
KEY RESPONSIBILITIES
Travel Required
* Client Relationship Management
* Serve as the main liaison for assigned healthcare clients, ensuring prompt and effective communication.
* Conduct regular check-ins and site visits to ensure satisfaction and address concerns.
* Build strong relationships with key stakeholders including purchasing teams, clinical leadership, and facility management
* Service Excellence & Issue Resolution
* Coordinate with internal teams (service, production, logistics) to ensure delivery accuracy, product quality, and timely issue resolution.
* Track service performance, resolve service issues quickly, and communicate solutions clearly to the client.
* Account Optimization
* Monitor usage trends, product mix, and inventory levels; recommend service adjustments as needed.
* Identify opportunities for upselling or cross-selling additional products or services (e.g., mats, restroom products, patient gowns).
* Onboarding & Program Management
* Support new healthcare accounts through the onboarding process, ensuring a smooth transition.
* Maintain accurate records of account history, communications, and service agreements.
* Collaboration & Reporting
* Work closely with sales, operations, and service leadership to ensure customer expectations are met and exceeded.
* Provide regular updates on account status, service issues, and client feedback.
EXPERIENCE
* 3+ years of experience in account management, client services, or healthcare operations preferred
* LPN's encouraged to apply
* Strong knowledge of the healthcare industry, especially in environmental services, linen, or supply chain
* Excellent communication, interpersonal, and organizational skills
* Ability to manage multiple accounts and prioritize effectively
* Proficiency in Microsoft Office Suite; experience with CRM tools a plus
* Valid driver's license and willingness to travel locally to client sites
WHAT WE OFFER
* Competitive salary and performance-based incentives
* Sales opportunities and commission potential
* Gas card and car allowance for client visits
* Health, dental, and vision insurance
* 401(k) with company match
* Paid time off and holidays
* A supportive team culture and opportunities for growth
Century Linen is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. If you'd like to view a copy of the company's affirmative action plan or policy statement, or you have a disability and you believe you need reasonable accommodation in order to search for a job opening or to submit an online application, please call to ************ x7642. This number is exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Equal Opportunity Employer Veterans/Disabled.
Entry Level Customer Service & Sales Manager
Manager Job 45 miles from Rome
Our company has an open position for an Entry Level Customer Service & Sales Manager. The Entry Level Customer Service & Sales Manager position will be responsible for expanding our company's marketing initiatives to manage, develop, grow, and maintain both new and existing partnerships and relationships within the field of our clients. As one of our Entry Level Customer Service & Sales Managers, we want you to take pride in the fact that you play a key role in our mission to provide outstanding experiences for our customers.
The Entry Level Customer Service & Sales Manager recognizes that each interaction with the customer is an opportunity to enlighten potential new customers and educate them on the latest products and services our clients are offering. From the customer's perspective, each Entry Level Customer Service & Sales Manager is a resource that can be used to guide the customer through education and decision-making.
Key Responsibilities and Accountabilities of the Entry Level Customer Service & Sales Manager:
Requires great customer service skills, sales, and closing skills as well as purposeful follow-up skills
Ensure customer sales have been completed and all questions have been thoroughly answered
Maintain constant and consistent follow-up and proactive communication with customers
Knowledge of each territory location, community and ability to teach to other team members
Knowledge of our client's products and staying up to date with any new promotions they may be offering
Familiarize yourself with the competition, pricing, and frequently asked questions or concerns for potential new leads
The ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures or processes
Maintain a positive attitude and a desire to be successful
Aids the team effort in every way possible and acts in the best interest of the company
Flexible with schedule and hours within the company
Attend and participate in various community-related events/grand openings, training seminars, and other company events as required
Desired Skills, Experience, and Qualifications of the Entry Level Customer Service & Sales Manager:
Bachelor's degree preferred OR
Related experience in customer service
Outstanding interpersonal, verbal, and written communication skills
Detail-oriented individual who also can think and plan strategically
A self-motivated problem solver with creativity, a strong work ethic, and a high energy level
Have a passion for our customer experience-based mission
#LI-Onsite
Customer Service Manager FT
Manager Job 13 miles from Rome
The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store.
Job Description
Job Type: Full Time
Pay: $17.17 - $20/hr
Availability: Open retail operation hours Starting 6 am - 9 pm - 40hrs a week
Description
+ Cultivates and maintains customer service at the front-end, attention to associate appearance and behavior, as well as maintaining acceptable service levels
+ Reacts to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
+ Controls store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures
+ Selection, training, development and scheduling of front-end associates
+ Complete all necessary paperwork relating to Department
+ Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
+ Responsible for all training, monitoring and compliance of regulatory and legal aspects such as alcohol and tobacco, food stamps and WIC
+ Maintains supplies for front-end, places orders when needed and keeps inventory of items such as receipt tape, paper/plastic bags, paid stickers, rain check slips, etc
+ Performs self internal audits to ensure adherence to all polices and procedures
+ Finish and retain reports/ logs needed for store audit and state inspection purposes
+ Perform tasks as assigned by the Store Manager or Assistant Store Manager
+ Travel Required:No
Environment
+ Store : Grocery Warehouse (50F to 90F)
Skills
+ Specialized Knowledge : Working knowledge of all aspects of front end operations, as well as the ability to make decisions and provide effective leadership.
+ Special Skills : Basic computer skills; Very strong customer service skills, communication, management/leadership skills, strong decision making skills, conflict management, and the ability to manage multiple tasks
+ Physical abilities: : Occasional amounts of walking, balancing, and kneeling; Frequent amounts of pushing and pulling loads up to 35 lb, crouching, and feeling; Constant amounts of standing, lifting and carrying loads up to 40 lb, stooping, reaching, handling, talking, and hearing; Occasional work in a variety of temperatures; Operation of Cash Register or EZ-Scan, Scanner, Computer, Telephone System, Scale, Currency Counter, Calculator
+ Other: : Working knowledge of all store systems including POS, receiving, payroll and scheduling, pallet jack certification etc.
+ Other: : Ability to read, write, and perform basic math functions
+ Other: : Handle money, checks, and other media and distinguish between various forms of currency
Years Of Experience
+ 0-2 : 1-3 years previous retail experience in the are of the front end preferred
Qualifications
High School Diploma - General Studies
Shift
1st Shift (United States of America)
Company
GU Markets, LLC.
About Our Company
Started in 1916, Grand Union was one of the first supermarkets in the United States. Today, there are 11 Grand Union stores in two states, including New York and Vermont. These supermarkets offer competitive prices on a wide variety of fresh foods and an extensive assortment of brand name groceries, as well as signature private brands. Each store contains specialized local assortments to meet local shoppers' needs. To find locations and learn more about the latest specials, visit ****************** .
Grand Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Company: GU Markets, LLC.
Job Area: Front End
Job Family: Retail
Job Type: Regular
Job Code: JC0174
ReqID: R-261356
Customer Service Manager FT
Manager Job 13 miles from Rome
Position OverviewThe Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store.Job Description
Job Type: Full Time
Pay: $17.17 - $20/hr
Availability: Open retail operation hours Starting 6 am - 9 pm - 40hrs a week
Description
Cultivates and maintains customer service at the front-end, attention to associate appearance and behavior, as well as maintaining acceptable service levels
Reacts to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
Controls store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures
Selection, training, development and scheduling of front-end associates
Complete all necessary paperwork relating to Department
Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
Responsible for all training, monitoring and compliance of regulatory and legal aspects such as alcohol and tobacco, food stamps and WIC
Maintains supplies for front-end, places orders when needed and keeps inventory of items such as receipt tape, paper/plastic bags, paid stickers, rain check slips, etc
Performs self internal audits to ensure adherence to all polices and procedures
Finish and retain reports/ logs needed for store audit and state inspection purposes
Perform tasks as assigned by the Store Manager or Assistant Store Manager
Travel Required:No
Environment
Store : Grocery Warehouse (50F to 90F)
Skills
Specialized Knowledge : Working knowledge of all aspects of front end operations, as well as the ability to make decisions and provide effective leadership.
Special Skills : Basic computer skills; Very strong customer service skills, communication, management/leadership skills, strong decision making skills, conflict management, and the ability to manage multiple tasks
Physical abilities: : Occasional amounts of walking, balancing, and kneeling; Frequent amounts of pushing and pulling loads up to 35 lb, crouching, and feeling; Constant amounts of standing, lifting and carrying loads up to 40 lb, stooping, reaching, handling, talking, and hearing; Occasional work in a variety of temperatures; Operation of Cash Register or EZ-Scan, Scanner, Computer, Telephone System, Scale, Currency Counter, Calculator
Other: : Working knowledge of all store systems including POS, receiving, payroll and scheduling, pallet jack certification etc.
Other: : Ability to read, write, and perform basic math functions
Other: : Handle money, checks, and other media and distinguish between various forms of currency
Years Of Experience
0-2 : 1-3 years previous retail experience in the are of the front end preferred
QualificationsHigh School Diploma - General StudiesShift1st Shift (United States of America) CompanyGU Markets, LLC.About Our Company
Started in 1916, Grand Union was one of the first supermarkets in the United States. Today, there are 11 Grand Union stores in two states, including New York and Vermont. These supermarkets offer competitive prices on a wide variety of fresh foods and an extensive assortment of brand name groceries, as well as signature private brands. Each store contains specialized local assortments to meet local shoppers' needs. To find locations and learn more about the latest specials, visit *******************
Grand Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
District Manager
Manager Job 39 miles from Rome
Company: Take 5 Oil Change
We invite you to join us at Take 5!
Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this
for over 35 years now and we pride ourselves in our friendly technicians, our oil change
expertise, and our efficient process that gets you on your way safely and swiftly. All
while letting you stay in the comfort of your car or truck while we change your oil.
We're always looking for friendly and energetic team members to join our family.
Technicians, managers, and more positions are available across the country. With our
Pit Tech to President growth path, Take 5 is where you can invest in yourself while we
invest in you. In fact, over 90% of our field leaders are internal promotions!
JOB DESCRIPTION:
The District Manager will be responsible for overseeing and managing the operations of
multiple locations within a designated district. The role requires ensuring that all
locations within the district meet and exceed customer service expectations, operational
goals, and revenue targets.
Key Responsibilities:
Manage and oversee multiple locations within the designated district
Ensure that all locations are staffed with competent and well-trained
employees who deliver exceptional customer service
Implement and enforce standard operating procedures to maintain
consistency in service quality and operational efficiency
Conduct regular audits of location operations to ensure compliance with
company standards, policies, and procedures
Develop and implement marketing strategies to increase customer traffic
and revenue growth
Provide leadership and mentorship to location managers and staff to
promote a positive work environment and foster employee development
Monitor and analyze financial performance metrics to identify areas for
improvement and develop plans to increase profitability
Ensure that all locations adhere to local, state, and federal regulations
governing the industry
Qualifications:
Bachelor's degree in Business Administration, Management or related
field preferred
Minimum of 5 years of experience in a district management or multi-unit
management role in the industry or related automotive industry
Strong leadership, communication, and interpersonal skills
Proven track record of achieving revenue targets and operational
objectives
Excellent organizational and time management skills
Ability to analyze financial data and develop action plans to improve
performance
Familiarity with local, state, and federal regulations governing the industry
Willingness to travel within the district and occasionally outside of the
district as needed
Popeyes District Manager
Manager Job 37 miles from Rome
The Popeyes District Manager is responsible for overseeing up to 6 restaurants and the overall sales, operations, profitability and people management for the Popeyes restaurants in an assigned area.
Monthly bonuses based on sales, cost control, and brand standard.
Ensure all restaurants are staffed properly with qualified RGMs and Assistant Managers.
Work through RGMs to ensure restaurants are staffed with qualified shift supervisors, and crew.
Develops and executes plans to achieve top line sales performance compared to budget sales for each area.
Develops plans to control expenses and achieve budget for restaurant operating profit for each areas of the Profit and Loss Statements.
Ensures all assigned restaurants meet Popeyes Corporate operational standards necessary to achieve expansion approval.
Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGMs.
Hires, terminates and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed.
Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams.
Assist restaurant general managers with compliance and understanding of Liberty Restaurants. policies and procedures, such as; Security, Safety, Cash handling, Sexual Harassment.
Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes.
Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures and requirements.
This job description is a generic listing of the responsibilities of this position; some of these responsibilities may not be required at all times.
Requirements
3 year college business degree is preferred or equal experience.
3-5 years of experience in multiunit management in the food industry is preferred.
Must have extensive and successful experience as a restaurant general manager.
Requires excellent human relations skills including leadership and motivation.
Strong communication skills: listening, oral and written
District Manager (Syracuse Area)
Manager Job 37 miles from Rome
Growing Hospitality Company seeking high volume QSR District Manager
Title: District Manager Status: Full-time, Exempt Location: Syracuse, NY region.
Within our organization we know that its our people who make us great. That's why we believe in hiring only the best talent hose individuals truly committed to delivering exceptional customer service and satisfaction.
We invest in our employees by training and developing them for the wonderful growth opportunities we provide throughout the company. If you have the energy and ambition to develop a career without limits, and if you are willing to give our customers value, quality, and the best possible service, then you are at the right company!
As a District Manager, for our growing company you will enjoy:
Plenty of work-related perks such as company health benefits, 401k with employer match, provided uniforms, meal discounts, and advancement opportunities. An excellent support network, and promotion from within. The opportunity to oversee several million-dollar plus store locations. A defined career ladder for those who pursue a long-term career within a growing QSR organization.
Overseeing operations for five to eight store units, you'll be responsible for coordinating the activities and developing the professional abilities of unit management staff. We'll rely on you to ensure that all business processes are enforced in regard to financial controls, operations metrics and standards, policies and procedures, and ensuring a positive dining experience for our customers. You will also represent the company in community affairs and participate in Director of Area Operations' initiatives.
Qualifications:
At least five (5) years of restaurant experience and a minimum of four (4) years as a multi-unit or district manager, overseeing 4 or more restaurants.
Strong PC skills
Strong people management skills
Willing to work with HR on employee compliance and payroll requirements and issues and have some awareness of DOL regulations
Ability to travel within your defined district
Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment
Solid talent- and performance-management skills
Requirements:
Capability to stand for extended periods of time
Ability to travel 75% of the time to all the restaurants in their market, or other locations as needed (with company vehicle)
Knowledge of and ability to use general restaurant equipment, systems and software
Proficiency with computer software and have the flexibility to learn new software programs as needed
Able to recognize talent, and continuously train and develop his teams into manager roles
Ability to learn, apply and train others on their teams on all company policies and required legal procedures
Ability to recognize incidents requiring escalation to HR and able to collaborate closely with them on investigations
Clean driving record
Our franchise group is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
Business Manager
Manager Job 37 miles from Rome
The Business Manager is responsible for supporting the administrative, operational, financial, and human resource functions for the Neurosurgery clinic within the Upstate Neurological Institute. Working closely with physician leadership to build fiscally responsible but operationally viable budgets, investigate and mitigate any monthly variances, and continuously plan for the next fiscal year.” Perform Human Resource related functions for assigned areas including posting, interviewing, hiring, processing performance programs and evaluations and performing disciplinary action as necessary. Working closely with Business Director, Nursing leadership to formulate business cases that justify the request of capital budgeting process, new and replacement positions that fit within prescribed budget and contract parameters. Participate in strategic planning and business development. Identify, develop, and evaluate growth and new service opportunities. Assist in Planning, facilitate, and implement projects to include new facility or department relocations, Maintain the Charge Description Master (CDM), research and evaluate billing code changes and new code additions/opportunities, and monitor regulatory compliance will be responsible for the day-to-day business oversight.
Minimum Qualifications:
Bachelor's Degree in Business Administration, Health Services, Accounting or related field with minimum of 3-5 years of progressive experience in a health care ambulatory environment.
Preferred Qualifications:
Preference for knowledge of Neurosurgery, related Neurological field, ambulatory clinic operations, Physician Office billing and coding processes, exceptional skills in verbal and written communications and excellent organizational skills required.
Work Days:
M-F Days
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Burger King General Manager
Manager Job In Rome, NY
Job Title: General Manager
The General Manager is responsible for assisting the F&B Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the F&B Multi Operations Manager and/or designee, depending on local requirements.
Essential Functions:
Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores
Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law
Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures
Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels
Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store
Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue
Monitors progress towards unit goals and assigns associates to meet those objectives
Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals
Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals
Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance.
Minimum Qualifications, Knowledge, Skills, and Work Environment:
Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience
Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
Demonstrates knowledge of policies and product, service, quality, equipment and operations standards
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
Sales Department Opportunities
Manager Job 14 miles from Rome
Dealership:L0744 Subaru of UticaSubaru of Utica Yorkville
At Subaru of Utica Yorkville, we pride ourselves in offering an exceptional balance of career, benefits and lifestyle for our team members!!! We offer an excellent career path for talented individuals who recognize opportunity, demonstrate their ability to achieve and value the rewards they receive.
Qualified applicant should be a motivated individual with excellent people skills and proven track record. Bilingual a plus but not required, however, energy, positive attitude, outgoing personality, and a good driving record a must.
*****While experienced is preferred
- Training is available for the right person. We invest in your success. Great salespeople come from many different backgrounds: Cell phone sales, industrial or manufacturing sales, retail sales, insurance sales, restaurant servers, rental car associates, etc.
Responsibilities:
Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers.
Ensure timely follow up and maintain strong relationships with previous and prospective customers.
Track customers using store specific management system/s.
Keep abreast of new products, features and accessories. Attend product and training courses.
Qualifications:
Experience in automotive sales, is a plus.
Excellent interpersonal communication skills.
Excellent organizational and time management skills & working knowledge of computers.
Self-motivated with the ability to set and achieve targeted goals.
Acceptable driving record and a valid driver's license in your state of residence
Subaru of Utica Yorkville believes in employee development through training and advancement from within. Now that we are part of Lithia & Driveway. there is unlimited opportunity for growth.
Est. Annual Earnings $98,200.00 $235,200.00
This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes …
Commission(s) off: Department Net
Bonuses based on: Manufacturer Approvability, Total Units, Flat Rate Hours
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Information about LITHIA's comprehensive benefits can be reviewed on our careers site at ******************************
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
General Manager
Manager Job 37 miles from Rome
The Marriott Syracuse Downtown is seeking an experienced General Manager to elevate this historic hotel that combines classic elegance with modern comfort. As the property leader, the General Manager creates and guides a highly engaged, service-minded team generating connected, elevated experiences for our guests. Not only will the General Manger deliver on transformative service and activated programming, but they will also partner with their team to drive top performance and deliver stellar financial results to our owners.
At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:
Excellent compensation package
Operational incentive plan eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members
Essential Job Functions:
Perform administrative duties including, but not limited to: writing and presenting reports, communicating with owners' guests, property leaders, corporate office, local associations, etc.
Critically review and strategize all performance reports. Make judgments and implement changes to maximize profitability. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports and communicate proactively to owners.
Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Partner with leaders on performance improvement opportunities and strategy.
Train, recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations.
Participate in community affairs and maintain positive public image for hotel, restaurant and Crescent. Meet with potential and current clients and promote hotel. Foster positive community relationships and behave as ambassador to hotel.
Communicate both verbally and in writing to provide clear direction to team.
Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers. Communicate property needs to ownership with expected frequency.
Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
Appropriately handle associate issues in conjunction with People and Culture following local legislation and Crescent policies.
Comply with attendance rules and be available to work onsite on a regular basis and, as needed, outside of normal business hours.
Perform any other job-related duties as assigned.
Required Skills & Abilities:
Minimum of 5 years' experience as a General Manager in a full-service hotel.
Previous experience working in a unionized hotel environment
Self-starting personality with an even disposition and an entrepreneurial spirit. Maintain a professional appearance and manner at all times
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Critical thinker with extensive knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop team and to ensure accomplishment of goals.
Ability to connect and create collaborative communication with owner and corporate teams.
Preferred:
Previous Marriott experience is strongly preferred.
Demonstrated facilitation of organizational change management, particularly in a recently opened resort or property
Ability to create positive high impact results with associates, our guests and investors while genuinely supporting the communities we serve.
General Manager(03356) 3548 West Genesee Street
Manager Job 37 miles from Rome
Job DescriptionABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
· Navigational skills to read a map, locate addresses within designated delivery area.
· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
· Far vision and night vision for driving.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Walking
For short distances for short durations
Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Driving
Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Driving Specific Job Duties
Deliver product by car and then to door of customer.
Deliver flyers and door hangers.
Requires
Valid driver's license with safe driving record meeting company standards.
Access to insured vehicle which can be used for delivery.
Retail Store Manager NEW HARTFORD | Seneca Tpke
Manager Job 14 miles from Rome
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************