Manager Jobs in Pelham, NY

About Us: Tekcard Payments is a leading full-service provider in the payment processing industry, offering comprehensive payment solutions nationwide. We are currently seeking an experienced Customer Service Support Manager to lead and enhance our customer support operations. If you have a strong background in customer service management, especially within banking, fintech, or payment processing industries, we want you to join our growing team! Key Responsibilities: Team Leadership: Manage and lead a team of customer service representatives, ensuring high standards of customer care, efficiency, and responsiveness. Customer Relations: Handle escalated inquiries and resolve complex issues, ensuring customer satisfaction while aligning with company policies and risk management guidelines. Operational Oversight: Continuously review customer service procedures to optimize processes, enhance service quality, and maintain compliance with payment industry standards. Collaboration with Risk & Sales Teams: Work closely with Risk Analysts, Underwriters, and Sales Teams to facilitate smooth onboarding, account management, and proactive resolution of merchant-related issues. Training & Development: Provide regular training, mentorship, and coaching to customer support staff to build knowledge in payment processing operations and best practices. Performance Analysis & Reporting: Regularly analyze customer service metrics and prepare detailed reports for senior management, highlighting trends, challenges, and opportunities for improvement. Qualifications: Experience: 3+ years in a customer service management role, ideally within payment processing, banking, financial services, or fintech sectors. Education: Bachelor's degree in Business Administration, Finance, Communication, or a related field. Problem-Solving: Proven ability to identify and resolve issues effectively, maintaining balance between customer satisfaction and business objectives. Communication Skills: Exceptional verbal and written communication skills for effective engagement with both internal teams and external clients. Analytical Ability: Strong capability to analyze customer service metrics and proactively implement solutions for continuous improvement. Technical Familiarity: Knowledge of CRM platforms, ticketing systems, and an understanding of payment processing technologies and compliance standards. Additional Requirements: Proficient with PC operations, multitasking capabilities, Excel, spreadsheets. Willingness to work overtime and full-time schedule. Valid driver's license required. Why Join Tekcard Payments? Growth Opportunity: Be part of an innovative company with excellent career advancement opportunities as we continue to scale operations. Collaborative Environment: Work closely with dedicated teams committed to providing exceptional service and supporting merchants nationwide. Professional Development: Ongoing opportunities for learning, training, and enhancing industry-specific expertise.

Job Title: Customer Service Supervisor We are looking for an experienced, energetic, and self-motivated Customer Service Supervisor to lead, motivate and manage a team of 5-7 customer service agents. As a Customer Service Manager, you will oversee operations and provide excellent customer service by relying on phone, email, chat, and frontal support. You are a results-oriented leader who sets and achieves high performance standards. Responsibilities: Interview, hire, train, and manage a team of customer service agents, providing direction, coaching, and motivation as needed Create a customer service team to provide excellent customer service to ensure customer satisfaction Monitor and respond to customer inquiries in a timely and efficient manner Manage customer data, including tracking and recording customer feedback Monitor customer service agent performance, ensuring customer service satisfaction goals are met Develop strategies and processes to improve customer service Create reports highlighting key performance metrics and customer service satisfaction Utilize customer service software to optimize customer service processes Requirements: Bachelor's degree or equivalent At least 2 years of managerial experience working in customer service Excellent interpersonal, organizational, and problem-solving skills Knowledge of customer service and support processes and industry trends Proficiency with customer service software and applications Ability to adapt and remain diplomatic in difficult situations Excellent communication and interpersonal skills Must be able to work in a fast-paced, high-stress environment Ability to multitask and prioritize tasks Willingness to work in a team environment

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $48,900.00 - $72,750.00 / year Qualifications As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay

Omnicom is a leading provider of data-inspired, creative marketing and sales solutions. Omnicom's iconic agency brands are home to the industry's most innovative communications specialists who are focused on driving intelligent business outcomes for their clients. The company offers a wide range of services in advertising, strategic media planning and buying, precision marketing, retail and digital commerce, branding, experiential, public relations, healthcare marketing and other specialty marketing services to over 5,000 clients in more than 70 countries. Our agency brands are consistently recognized as being among the world's creative best. The Global Travel Team is responsible for managing the group's travel procurement and operational activities for +75,000 employees across 30 countries. This role requires regular in-office presence with a minimum of three days per week, to engage and collaborate in-person with the team and for meetings as required. Job Overview: We are looking for a Travel Operations Manager to join the global team, supporting the travel community in effectively working with the Omnicom Travel Program. The role focuses on supporting travel processes, strengthening relationships, and contributing to program efficiency through excellent proactive communication and high attention to detail. Key Responsibilities: Serve as the primary contact for company travelers and travel arrangers, addressing queries and delivering clear guidance on the Omnicom Travel Program Collaborate with the global Travel Team on various aspects of supplier management (airlines, hotels, car, rail, TMC) Make recommendations to the global Travel Team based on insights from traveler engagement Monitor travel data to identify trends and ensure program compliance Point person for travel payment program operations Support group travel sourcing initiatives Act as the point of contact for operational and compliance matters across group companies, ensuring high levels of compliance to travel processes and policy Contribute to program innovation, including the integration of technologies and sustainable travel solutions. Key Skills and Qualifications: 1-3 years professional experience in an operational role and/or travel industry experience preferrable Excellent communication and relationship skills, with the ability to develop, maintain and enhance relationships with a variety of internal and external parties Experience of working with large TMC's and the Concur Online Booking Tool preferrable Knowledge and interest in emerging technologies. Excellent organizational skills, experience of managing, and prioritizing, multiple projects, and deadlines Resilient, an ability to remain focused on strategic goals through day-to-day activities Self-motivated, authentic, accountable, and values driven. What We Offer: -A dynamic and challenging work environment with opportunities for personal and professional growth. -Competitive salary and benefits package. -A culture that values diversity, creativity, and collaboration. -Opportunities to contribute to innovative projects and initiatives within the global Omnicom network. Individual must also maintain an extreme level of confidentiality in dealing with all information that flows through the office. We offer a competitive benefits package. Visit our web site at ********************* We are an equal opportunity employer. Only candidates under consideration will be contacted.

My client is eager to bring on multiple experienced individuals as General Liability Associates in dynamic locations including New York, Long Island, East Meadow, and White Plains. These roles offer a fantastic opportunity to enhance your legal career by joining an esteemed team that thrives on critical thinking and innovation in general liability and litigation. Requirements: Experience with insurance defense, premises liability, and general liability. Active membership and in good standing with New York State Bar Strong written and oral communication skills Ability to manage a caseload independently and responsibly Key Responsibilities: Independently manage a litigation caseload, working cases from beginning to end Work closely with other attorneys and partners on legal projects Regularly handle court appearances and depositions Communicate with clients and provide status reports Locations: New York City Long Island East Meadow White Plains

Law Firm Practice Support Manager Salary: $160,000 - $220,000 The Practice Support Manager will be able to utilize their skills in the following areas: Work closely with Global Business Leaders and Practice Group Leaders to develop and implement procedures that align with business unit goals and Firm initiatives. Talent Development: Facilitate the growth and development of non-partner timekeepers, ensuring equal work opportunities and coordinating talent management efforts. Operational Oversight: Oversee the efficient management of timekeepers' capacity, support staff functions, and normalized processes across offices to maintain strategic initiatives and business plans. Training Coordination: Organize and lead training programs related to IT, Business Development, and interpersonal skills to ensure continuous professional development. Innovative Collaboration: Coordinate with various departments to develop and implement competitive strategies to drive client service methods through innovation and efficiency by utilizing new technologies, processes, and industry standards. Performance Metrics: Provide monthly performance reports and collaborate on pricing strategies to maintain competitive edge and enhance our overall client service. Employee Relations: Work with Human Resources and Office Administrators to handle employee relations situations, disciplinary actions, and performance evaluations. Education: Bachelor's Degree or equivalent work experience required. Degrees in Legal Studies, Business Administration, or a related field are highly preferred.

We're looking for Support Services Manager for our client with a leading hospital in Brooklyn, NY. . Support Services Manager Duration: 18 weeks contract with extension possibilities. Shift: 4:00 pm - 12:00 am/May be asked to work 12a-8a Pay - $45/hr Job Requirement: Exp leading team of 20 frontline employees & 2 Supervisors. Exp in union environment (strongly P). 5 yrs Hospitality/healthcare industry exp w/ 2 yrs of leadership exp (R). Familiarity w/ Joint Commission standards & Quality Assurance (strongly P). Solid supervisory, customer service, communication & problem solving skills (R). Education: Bachelor's Degree Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors.

Join a 125-year-old company that puts their employees first and focuses on culture above all else. The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Responsibilities Establish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Qualifications 3+ years of experience in a similar role Proficiency with Microsoft Office Strong organizational and communication skills Strong ability to multitask Comfort working with multiple groups within business

Founded in 2010 in Brooklyn, NY, +MEDRITE is one of the fastest growing healthcare organizations in the country. As a top provider of urgent care, +MEDRITE revolutionizes healthcare by offering an efficient alternative to emergency rooms and primary care appointments. Our neighborhood urgent care centers provide walk-in access to board-certified physicians for testing, injury, illness, vaccinations, and more, ensuring fast and personalized care. Dedicated to health and wellness, +MEDRITE delivers a first-class patient experience with top-quality centers. Role Description This is a full-time on-site role for an Operations Manager at our New York, NY location. The Operations Manager will oversee daily operations, ensuring efficient service delivery and compliance with healthcare regulations. Responsibilities include managing staff, coordinating schedules, implementing operational policies, and maintaining a high standard of patient care. The role also involves managing budgets, supplies, and ensuring the facility is well-maintained and operates smoothly. Qualifications Experience in healthcare operations management and staff supervision Strong organizational skills and attention to detail Excellent communication and interpersonal skills Knowledge of healthcare regulations and compliance standards Ability to manage budgets and resources efficiently Problem-solving skills and the ability to handle stressful situations Bachelor's degree in Healthcare Administration, Business Administration, or related field Experience in urgent care or similar healthcare settings is a plus

Lilla P, a women's clothing brand, seeks a technically proficient, highly organized, and data-driven E-commerce Manager to oversee the execution, optimization, and performance of our Shopify-based DTC e-commerce site and custom B2B platform. This role manages all digital customer touchpoints, ensuring a seamless experience across direct-to-consumer (DTC) and wholesale (B2B) channels. The E-commerce Manager will focus on site functionality, customer experience optimization, digital workflows, and conversion rate improvement-owning digital operations while aligning closely with the Marketing Director to support traffic acquisition and customer retention efforts. Reporting to the Owner and Marketing Director, this role ensures that e-commerce performance, data integrity, and digital systems support both marketing and operational efficiency. Key Responsibilities E-commerce Operations & Site Management Oversee daily e-commerce operations for LillaP.com and the B2B portal, ensuring seamless functionality and an optimized user experience. Maintain product data accuracy between NetSuite, Shopify, and the B2B application, ensuring correct pricing, inventory, and attributes. Ensure that all site optimizations and technical enhancements directly support traffic acquisition, conversion rate improvement, and long-term customer retention. Execute seasonal product launches, promotions, and markdowns, aligning with the marketing calendar. Optimize site speed, mobile usability, and checkout flows to improve conversion rates. Performance Analytics & Digital Marketing Execution Own all performance reporting and analytics, delivering weekly, monthly, quarterly, and annual reports on e-commerce sales, marketing efficiency, site performance, and customer behavior. Track and analyze key metrics (CAC, ROAS, LTV, CVR, AOV, cart abandonment) to provide actionable insights that guide marketing strategy, budget allocation, and site optimization. Maintain centralized dashboards that integrate data from marketing campaigns, site performance, customer journeys, and B2B engagement. Ensure accurate attribution of sales and engagement across paid, organic, email, and affiliate channels to optimize media spend and digital strategy. Lead conversion rate optimization (CRO) through A/B testing, UX enhancements, and checkout improvements to maximize sales. Oversee SEO strategy, ensuring structured data, metadata optimization, and search indexing best practices align with paid media initiatives. B2B Customer Experience & Workflow Enhancements Work closely with the Marketing Director to integrate B2B customer insights into site optimizations and marketing campaigns. Partner with Customer Service and Sales teams to address and resolve pre- and post-purchase customer pain points. Project Management & Technical Collaboration Organize, document, and maintain technical and operational workflows, system integrations, and process improvements. Act as the liaison between business teams, IT, and developers, ensuring technical improvements align with business goals. Oversee integrations between Shopify, NetSuite, Google Cloud Console, Klaviyo, Celigo, Avalara, Happy Returns, and other key platforms. Qualifications 5+ years of experience in e-commerce management, digital merchandising, or website operations. Experience working in both e-commerce operations and B2B customer experience. Strong project management skills, including experience coordinating remote teams and managing documentation in JIRA, Basecamp, and Trello. Ability to collaborate with marketing teams while owning site CRO and UX improvements. Technical knowledge of NetSuite is required (direct experience preferred). Understanding of API integrations, SQL, JavaScript, JSON, and HTML is a plus. SEO expertise, including site structure, metadata optimization, and search indexing strategies.

NOTE: To apply, please send an email to ************** with "Job Application - Operations Manager" in the subject. Include a brief intro in the body of the email and attach your resume. Candidates will only be reviewed via email. COMPANY: Hae CPG POSITION: Operations Manager ROLE TYPE: Full-time REPORTS TO: Director of Operations OFFICE LOCATION: Brooklyn, NY, role will be remote but require working hours of 9am to 6pm EST About the Company Hae CPG is a collective of operations and supply chain experts leading emerging beauty and wellness brands through their growth journey. With our support, brands have peace of mind, knowing they have access to the full spectrum of operational support, from the nitty-gritty of daily operations to the strategic foresight needed for long-term success. From product conception to the doorstep of customers - we specialize in laying down the foundation of a brand's business and executing their ideas, so they can focus on their number one priority - growth. Our areas of expertise include inventory planning, production management, 3PL sourcing, retail and e-commerce fulfillment and operations, and transportation logistics. Our team has experience working with and shipping to most retailers in the US and globally, including Sephora, Ulta, Target, Walmart, CVS, Nordstrom, Violet Grey, Goop, Cult Beauty, Mecca, and more. Role Description Hae CPG is seeking an experienced CPG/Beauty Operations Manager to to join our team of fellow operations and supply chain nerds and baddies! As the Operations Manager, you'll work closely with the Hae CPG leadership team to manage client relationships and drive daily operational flows across transportation logistics, retail operations, inventory strategy, and the cultivation of key vendor and logistics partnerships. We're looking for someone with a genuine passion for supply chain and operations, who excels in both strategic problem-solving and detailed execution. Strong communication skills, a readiness to learn, and the ability to adapt to evolving tasks and workflows are essential. This role offers a great opportunity to make a significant impact on our clients' operations and advance your career in the dynamic field of consumer product operations. Responsibilities Partner with the Hae CPG team to streamline and oversee day-to-day client operations, including supply chain management, retail fulfillment, logistics and freight/transportation, inventory control, and comprehensive reporting and planning. Ensure seamless execution of all client workflows across these domains. Develop and maintain strong relationships with brand teams, vendors, retail partners, and logistics and supply chain stakeholders. Ensure timely and effective communication, addressing inquiries and issues promptly to foster collaborative and productive partnerships. Develop, organize, and maintain comprehensive client documentation, including reporting formats, Standard Operating Procedures (SOPs), and internal templates. Regularly update these documents to reflect current processes and standards. Support reporting responsibilities across inventory reconciliation, outbound logistics, freight operations, and retail activities. Analyze data to provide actionable insights and support strategic decision-making. Oversee the accurate and timely shipping of retail purchase orders across all retail channels and platforms, including EDI, 3PL warehouse management systems (WMS), and Amazon Seller/Vendor Central. Monitor and resolve any issues related to shipping and fulfillment. Audit and analyze 3PL, freight, and shipping expenses and bills to ensure accuracy and cost-effectiveness. Ensure that B2B outbound shipments adhere to retailer routing guidelines. Review and analyze chargebacks, providing detailed reports and managing disputes with retailers as necessary to resolve discrepancies and recover costs. Oversee the integration and functionality of operational software across ERP systems, retail platforms, warehouse management systems, inventory management tools, and middleware. Ensure smooth, accurate, and timely data transmissions; troubleshoot technical issues as needed. Manage relationships with 3PLd, freight forwarders, and assembly facilities to ensure efficient and timely shipping and delivery of e-commerce and retail orders. Oversee specialty services and value-added projects, including creating and managing BOMs. Coordinate the transportation and delivery of finished goods, components, and shipping materials, ensuring that all shipments are documented, tracked, and managed effectively for both domestic and international transportation. Monitor inventory levels across all locations, flagging and addressing discrepancies as needed. Develop and implement inventory control strategies to optimize stock levels, minimize stockouts, and reduce shrinkage. Administer client purchase orders and production timelines, coordinating with vendors to ensure timely completion of orders. Track production statuses, manage delays, and align supply chain activities with demand forecasts to meet client requirements. Train and guide Operations Associates on daily operational tasks across e-commerce, retail, customer experience, inventory allocations, and outbound logistics. Provide mentorship and support to enhance their performance and ensure they are well-versed in operational procedures and company standards. Requirements Minimum of 4+ years of experience in the retail/CPG industry, with a focus on operational functions, preferably in a startup environment. Experience in retail fulfillment is a plus. Passion for operations and supply chain management is essential, demonstrating a genuine enthusiasm for optimizing processes and driving efficiency across all operational aspects. Strong analytical skills with a high proficiency in data analysis and detail-oriented tasks. Comfortable with data formatting, manipulation, and analysis, with retail math skills being an additional advantage. Dynamic self-starter and team player with an entrepreneurial mindset. Capable of self-managing and working independently, without needing extensive supervision. Highly organized and detail-oriented, with the ability to handle multiple clients, emails, timelines, launches, and purchase orders simultaneously, ensuring accuracy and timeliness. Ability to blend creativity with data to strategize and implement efficient and innovative solutions. Agile and resourceful problem solver, adept at adapting to a constantly evolving business environment. Proven ability to thrive in a fast-paced setting, quickly adapting to new circumstances while maintaining a strong attention to detail. Excellent interpersonal and communication skills, with a strong focus on relationship building with both internal teams and clients. Enthusiasm for working in a startup, with the capability to approach growth like an entrepreneur. This role offers the freedom to innovate and will have a significant impact on the company's overall growth and culture. Strong Excel skills required, including comfort with formulas, pivot tables, report building and data analysis. Experience working with various retail formats, including big box, mass, specialty, and boutique retailers. Understanding of routing guides and retail order fulfillment flows is essential. Familiarity with retail platforms (e.g., RetailLink, TMS, Partners Online, DSCO, CommerceHub) and experience with Shopify, QuickBooks, WMS, ERPs and EDI. Experience in team management.

About Us: At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world's largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need. Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do. We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won't just shape the future of healthcare-you'll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we're creating. If you are not ready to dedicate yourself to your work and the vision of building the world's largest & highest quality telemedicine company 5 days a week in person, you should not apply. Join us and help redefine the future of healthcare. The Role: We are currently seeking a full-time Operations Manager. Reminder: this is a full-time and in-person position located in New York, NY. If you are looking for a remote or hybrid position, this is not the right fit for you. What You'll Do: Oversee day-to-day operations, including managing a team of ~200 coordinators, ~200 providers, and ~20 coaches; ensuring alignment with company goals. Design and implement scalable processes using tools like the Zealthy provider and coordinator portal, ZenDesk, and other external platforms. Serve as the main point of contact for provider requests, ensuring their needs are met efficiently and effectively. Monitor and analyze Objectives and Key Results (OKR's) to identify areas for improvement. Develop and implement workflows and SOPs to enhance operational efficiency. Continuously evaluate and improve the telehealth delivery model to meet regulatory requirements and industry best practices. Collaborate with pharmacy partners, maintaining a high level of attention to detail and developing scalable systems for smooth operations. Analyze key operational and clinical data to identify areas for improvement and inform decision-making. Work closely with the operations team, CEO, and other leadership to implement and refine strategic initiatives. Lead ad-hoc projects and initiatives, bringing an ownership mindset to every task. What You'll Bring: 4+ years of relevant experience, including at least 1+ year managing people, ideally at a telehealth or healthcare startup. Proven ability to manage and develop teams in a fast-paced environment. Bachelor's degree required. Exceptional communication and organizational skills with a strong attention to detail. A proactive and positive attitude toward tackling varied tasks in a dynamic setting. A willingness to work in person, full-time, with dedication to Zealthy's mission and goals.

Do you want to help entrepreneurs raise millions of dollars to scale what could be the next unicorn? Then join us at Capital Department, a fundraising firm that helps startups raise capital from retail and institutional investors. Capital Department is on a mission to open access to capital for all; we've helped innovative startups raise $175M+ to date. As Deal Operations Manager, you will work in close partnership with startup CEOs to raise capital, owning investor pipelines, and optimizing campaigns. You will own the operations for each deal, from generating investor leads to managing fundraising pipelines and investor outreach. Just as public companies raise money online from retail investors, you'll make it easy for private companies to do the same! This role is ideal for an accomplished professional with experience in fundraising, venture capital, or startup sales with a proven track record of: Either raising capital for startups or deploying capital to startups, understanding the fundraising process from the founder and investor perspectives; and Effectively managing internal and external stakeholders, ensuring seamless coordination between startup founders, investors, and deal teams. As a major bonus, you'll be joining an ambitious, inclusive, and engaging team that has worked with VC-backed technology companies and Fortune 500 companies and our work has been featured in Forbes, PBS, The New York Times, The Financial Times, and Fast Company. We're experiencing explosive demand - come be part of our journey! 🚀 What will you be doing? Owning the execution and operations of startup investment rounds to build high-performing investor pipelines that convert investment dollars in partnership with founders, their teams, and Capital Departments: Build and manage high-performing investor pipelines, from lead generation to conversion tracking. Perform market research, including pulling comparables. Lead data-driven analysis on prospective investors, outreach performance, and pipeline efficiency. Monitor fundraising KPIs, generate reports, and implement and test strategies to drive performance. Develop and execute multi-channel investor outreach campaigns to reach potential investors, which may include company customers, partners, personal networks, angel investors, funds, and more. Leverage automation tools to optimize outreach, investor engagement and CRM updates. Implement scalable internal systems and tools to enhance fundraising outcomes. What are we looking for?: 4-7 years of experience in fundraising, venture capital, or startup sales. Proven track record of either raising capital for startups or deploying capital to startups. Proficiency in Google Workspace including Docs, Sheets, and Slides, Asana, Zoom, Slack, CRM tools (Pipedrive preferred), and email service providers (Klaviyo preferred). Meticulous attention to detail and strong organizational skills. Ability to manage and coordinate multiple projects simultaneously. Highly motivated, resourceful individual. Capable of working in fast-paced, unstructured environments and delivering innovative solutions.

We're looking for someone to take full ownership of operations at Happy Camp3r - including managing EDI and non-EDI orders, ensuring vendor compliance, and making sure all shipments go out on time and accurately. This person will be the backbone of our order fulfillment process and play a key role in helping us grow with large retailers. Responsibilities: Process and manage EDI and non-EDI wholesale orders Read and follow through on vendor compliance manuals + routing guides Upload and manage orders in various retailer portals (e.g., SPS Commerce, NuOrder, etc.) Ensure all shipping deadlines are met - from label creation to tracking Communicate with 3PL/warehouse teams as needed Flag issues or discrepancies before they become problems Help maintain accurate records for PO tracking and delivery timelines Requirements: Have previous experience in operations/logistics - ideally in apparel or consumer goods Are comfortable working with EDI systems such as SPS Commerce, NuOrder, ApparelMagic, and Shopify, and navigating multiple retailer portals Are extremely organized, detail-oriented, and proactive Can manage multiple priorities and take initiative without constant oversight Have strong communication skills

COMPANY Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +370 stores across 17 countries with more than 4,000 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them. We have an ambitious plan to grow our business to 1,000 stores by 2028 and we are looking for the right talent to join our exciting journey ahead! We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company's success, Positive Attitude , Inclusion , Social Ties , and Growth. By simultaneously focusing on having a high degree of Employee Engagement , we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging. If you can relate to this, maybe you will join our family? JOB SUMMARY - What it's all about Position title: District Manager Reports to: Market Manager Job Location: NYC Hourly Rate: $95,000 - 110,000 Closing Date for Job Post: December 31, 2024 JOB SUMMARY As a District Manager, you are responsible for your district's daily operations and development, ensuring the highest performance possible in all operational areas through effective sparring with your Operational Manager and by leading the Store Managers reporting to you. You are responsible for ensuring all stores adhere to market-specific legal requirements, company policies, and compliance structures. You are expected to have a full financial and operational holistic overview of your district by developing and leading your employees with a commercial mindset, resulting in an inclusive culture with highly engaged employees. Your overall success in this position depends on the degree to which you can lead and develop highly engaged employees, where all operational conceptual in-store requirements are followed to deliver best-in-class guest experiences, turning regular customers into beloved returning guests. Ultimately, you are accountable for meeting the cost budget and reaching the district's sales targets and profits. KEY RESPONSIBILITIES Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of managers, as well as future talent pipeline. Responsible for performance management, and employee terminations in alignment and coordination with HR. Employee Engagement: Develop and inspire your Store Managers through 1-1 development plans, employee engagement actions, in-store training, and team meeting facilitation. Talent Acquisition: Ensure an optimal talent pipeline across all stores in your district by proactively using the Team Performance Overview. Always have the next talent ready as the number of stores expands. Operational Requirements: Maintain a safe, compliant, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and local standards are maintained per guidelines. Overall accountability of all stores is compliant with the preventative maintenance program, including facility, equipment, and grounds maintenance. Shift Planning and Structures: Ensure optimal store shift plans across all stores, considering seasonality, local events, and other circumstances impacting the store traffic and ensuring an ideal workflow by company standards, as well as store budget. Support Store Managers in effectively managing employee absence and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Follow up on the Store Manager's stock handling, counting, and ordering to ensure optimal inventory. Hereby, the cost of goods sold does not exceed the specified monthly target. Performance Management: Accountable for building sales and optimizing store profit through your store managers to achieve company-defined KPIs (conduct store performance reviews) KEY QUALIFICATIONS Must have at least 3-5 years operational experience. Must have multi-unit management experience in fast/casual restaurant company with successful track record. In depth knowledge of cost control & inventory management. Skilled in handling customer feedback and implementing service improvements. Skilled at implementing employee retention initiatives. Proven track record of success in executing strategies that drive profitability and customer satisfaction Strong leadership, communication, and problem-solving skills Excellent culinary knowledge and experience in menu development and pricing Proficient in Microsoft Office Suite, point-of-sale systems, and food safety regulations Knowledge of restaurant operations and best practices THE BENEFITS Medical/dental/vision coverage Commuter reimbursement account through AMERIFLEX 401k plan for retirement savings Employee perk program to save on travel, entertainment, and more. Employee meal plan Free coffee - duh' New parent leave An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food A collaborative team of people who live our core values and have your back A clear career path with opportunities for development, both personally and professionally THE PROCESS Submission of Application - Resume Review - Initial Screening - Interviews - Offer - Onboarding We will only consider applications through Easy Apply and will conduct interviews ongoingly. For US job post only: NOTICE OF NON-DISCRIMINATION POLICY ***********************************

Salary: $70,000 p.a. - $85,000 p.a. Start: ASAP Tiger is working with a successful next-generation technology consultancy firm. This firm works to solve the global digital skills emergency, which is holding back organizations and people from harnessing the power of leading technology to evolve and transform. They seek an Operations Manager to provide support in three main areas: finance / commercial support, office administration, and basic IT support. This is a hybrid position. They are looking for a candidate who has previous experience with AR / SOW's and billing. Tons of room for growth! Responsibilities: Accounts Receivable - attend US Billing calls and be responsible for ensuring the US invoice master list is up to date Responsible for billing and credit control Ensure a smooth onboarding of all new clients Monitor rate accuracy in Salesforce Obtaining and managing client POs Manage the logistics of contract extensions in a timely manner Work with the commercial and financial superusers for ThoughtSpot and Salesforce to create, update, and disseminate central reporting for US operations, focusing on US Sales Maintain and improve the service provision of the US office, including stock, furniture, technology, and general working conditions Manage all office and event-related purchasing activities, travel booking, and expenses Support internal and external visitors. Manage key supplier relationships. Provide timely support to the UK IT team for US local IT issues Responsible for laptop provisioning Experience: Prior experience with billing, credit control, or commercial support roles. Strong understanding of accounts receivable processes Familiarity with Salesforce or other CRM systems Strong organizational skills Experience managing office facilities Ability to oversee purchasing activities Basic troubleshooting and IT support Ability to assist with onboarding/offboarding processes related to IT systems. Experience working with cross-functional teams, including finance, sales, and IT. Strong attention to detail and accuracy. Ability to manage multiple tasks and prioritize workload effectively. Excellent communication skills for liaising with internal and external stakeholders. Problem-solving mindset with a proactive approach to challenges.

To assist the General Store Manager in general management duties and to share responsibility for the store's operation and performance, in particular, the perishable departments. To coordinate and direct the overall operations of the store in the absence of the GSM. To ensure growth, profitability, customer satisfaction, and associate morale in his/her product areas and storewide. Essential Duties and Responsibilities: The essential duties and responsibilities of this position include, but are not limited to, the following: Ensure proper ordering, handling, prepping, and rotation of all perishable department products. Monitor quality, freshness and variety on a regular basis. Promote impulse sales and optimum department sales mix through creative and well-merchandised displays. Review the IBM/Micro Strategies weekly item movement reports with the department heads. Review quarterly department performance with each department head and GSM. Carry out the instructions/weekly plan of the perishable supervisor Ensure customer goodwill by promoting and maintaining the highest standards of customer service. Handle requests and/or complaints in a courteous and timely fashion. Knowledgeable to perform all of the duties of an experienced clerk in all perishable departments. Encourage and promote a high level of associate morale. Generate enthusiasm among associates by creating a work environment conducive to teamwork. Ensure that regular department meetings are scheduled. Communicate, observe and enforce all store rules and company policies to department heads, associates, vendors, and service people. Maintain a neat, well-groomed personal appearance at all times to set a good example Monitor and enforce punctuality in shift working hours of all perishable department associates and ensure their compliance with the company's time clock policies. Observe all local, state and federal health and civil code regulations & ordinances throughout the store. Ensures that all department associates comply with safety policies and procedures; encourage safety suggestions and participation in the store's Safety Committee meetings. Ensure proper merchandising, maintenance and clearance of all seasonal items. Ensure that store associates keep refrigerated coolers and shelves fully stocked and faced to the maximum extent possible according to tag allocation and department standards. Ensure that all price changes implemented in a timely manner. Ensure that all ad merchandise is properly priced, displayed and signed and that the prices of items in the previous week's ad promotion have been restored to normal. Ensure that all displays are built for maximum sales and profits, are neat and colorful, include tie-in merchandise when applicable, and are properly signed. Encourage department heads to promote sampling, and cross merchandising to stimulate consumer interest and create excitement within the department. Provide the GSM with weekly updated messages for the in-store repeater broadcast with input from the department head. Inspect the store on an on-going basis for compliance with company standards and regulatory agencies' requirements; identify deviations and with GSM take corrective action to achieve compliance through the appropriate department head. Maintain proper allocation of in-store selling space for maximum sales and profitability. Keep all controllable expenses to a minimum. Maintain pricing integrity between shelf and computer. Keep Scan Rites to a minimum and maintain signage (and UPL's where applicable). Be fair and consistent in enforcing department procedures, company rules and policies and in disciplining. Ensure perishable department heads are performing all job functions as outlined in their respective job descriptions. Develop and maintain an on-going shrink awareness program within the perishables departments with the assistance of the department heads. Control labor costs to ensure that they are within budget relative to projected sales and operating results. Ensure that accurate records are maintained in tracking markups and markdowns. Understand and perform all functions of the GSM in his/her absence. Submit required reports and surveys on schedule or in a timely manner. Respond to customer and associate accidents or emergencies calmly, and attend to the required paperwork in a timely and thorough manner. Perform and assign general housekeeping and sanitation duties in compliance with store policy, department standards and state and local health regulations on a regular ongoing basis. Assist in receiving and unloading of merchandise; check and verify product receiving to ensure that the items listed on vendor invoices are all delivered, check products for quality, count, and condition. Check equipment daily for proper performance. Visit competition on a regular basis. Additional Duties and Responsibilities: Continuously perform a visual inspection of: out of stocks; temperatures; dates on merchandise; back room stock levels; rotations; quality of products. Review commodity reports. Ensure that CGO maintenance is being done. Ensure that the WROP report is being reviewed with Department managers. Review departmental schedules on a weekly basis; insure that all overtime is approved by the Store Manager. QA reviews must be continuously done and reviewed with Department Managers. Ensure that signage is accurate and proper. Ensure that monthly Price Audits are being completed in all departments Review shrink check list with Department managers if department has results not meeting expectations. Identify and advise Human Resources of any associates that have the potential to be promoted. Standards Observe all store rules and company policies. Comply with company grooming and dress codes Observe shift operating hours at all times as scheduled by the manager. Adhere to all local, state and federal health and civil code regulations. (i.e. wearing approved hat or hair net, gloves, etc.) Comply with safety policies and procedures. Maintain good communications in the department and throughout the organization. Observe security standards by staying alert. Requirements Must be thoroughly familiar and willing to comply with all priorities and store policies pertaining to the position, including punctual and reliable attendance. Must be able to calculate figures and amounts such as discounts, percentages, gross margins, and apply these concepts of basic math in order to verify vendor invoice charges and counts. Must be able to accurately complete required reports including the daily sales report, inventory counts, receiving logs, and cash accountability or cash reconciliation and audit forms. Must have the ability to read, write, analyze, interpret, and understand the English language with sufficient proficiency. Must be knowledgeable in the various types of product carried in the departments. Must be able to perform all duties and responsibilities in an efficient and satisfactory manner that meets the minimum standards for productivity, accuracy, cleanliness, harmony and safety. Physical Requirements Must be able to lift heavy objects occasionally. Must be able to climb a ladder to retrieve items from overhead racks and storage areas. Must be able to sweep and mop floors and lift and carry out trash containers to be emptied outside the department Must have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies such as cleanup requests due to accidental spills or breakage of glass. Must be able to stock coolers and shelves and endure working under extreme temperatures in refrigerated storage areas and near/around heated ovens. Must be able to work in close contact with flour, spices, starches, other powdered substances, meat product, seafood and shellfish, fresh fruit, vegetables, flowers and plants without adverse allergic reactions. Must be able to tolerate moderate amounts of dust and chemical fumes from common household cleaning agents such as ammonia during routine housekeeping duties.

Mode Search is thrilled to be collaborating with a renowned luxury fashion house to recruit a Store Manager for their New York Flagship Boutique. Celebrated for its sculptural designs, striking footwear, standout handbags, and refined ready-to-wear collections, this brand is seeking a dynamic leader to take their in-store experience to the next level. The Role: The ideal candidate will lead a team of five and play a key role in delivering an exceptional client experience. This opportunity is perfect for someone with retail management expertise within the luxury retail sector who is ready to take the next step in their career leading the US flagship of an iconic brand. This role calls for a strong leader with a proven track record in luxury clienteling, boutique operations, and people management. Experience with ladies' ready-to-wear (RTW) and building personal client books is essential. The brand places a high emphasis on creating memorable, service-driven moments and nurturing long-term client relationships through CRM excellence. Key Responsibilities: Act as a true brand ambassador, embodying the company's values both in and outside the store Lead by example on the sales floor, adopting a collaborative leadership style Oversee daily operations, ensuring all policies, standards, and procedures are implemented and continually improved Monitor loss prevention and risk management practices Foster a commercial mindset within the team, seeking out growth opportunities Drive business performance through clear KPIs and a relentless focus on clienteling and service excellence Maintain full knowledge of all operational systems and procedures, ensuring the team is set up for success Establish a client-centric culture, enhancing retention and overall satisfaction Stay informed on market trends and the competitive landscape Actively manage and grow a personal client book while mentoring the team in doing the same Requirements: Minimum 5 years of management experience in the luxury retail industry Solid background in ladies' ready-to-wear Experience working in Harrods or similar high-end environments is a plus Demonstrated ability to elevate service standards and lead with a strong CRM focus Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at ********************* if you would like to apply

Operations Manager Department: Administration Reports to: Chief Operating Officer In this role, the operations manager will support the COO and hospital leadership to drive operations, quality, and safety to ensure a high quality and safe healing environment for patients and employees. Reporting to the Chief Operating Officer and guided by Blythedale's mission and vision, the operations manager will provide data analytics and project management support for the day to day operational and financial performance of Blythedale Children's Hospital. The operations manager will work cross-functionally with all levels of leadership at Blythedale Children's Hospital. Job Specifications: Education: Master's Degree required, preferably in healthcare related discipline (MBA, MPA, MHA, MHSA, MPH etc.) Licensure: N/A Experience: 2 years of healthcare experience required. Non-healthcare related experience may be considered at discretion of hiring leader. Physical Demands/Working Conditions: Requires an ability to sit at a desk. Requires an ability to effectively communicate verbally and in writing in the English language and use a computer. Must be able to lift up to 15 lbs at a time. Must be able to navigate campus both inside and outdoors. Blood Exposure Risk/OSHA Classification: It is the policy of Blythedale Children's Hospital to comply with the Occupational Safety and Health Administration (O.S.H.A.) Standards concerning Occupational Exposure to Blood Borne Pathogens. Refer to Hospital Exposure Control Plan located in the Quality Management office for Hospital procedures and definition of class. This position is Class [ ]A High Risk [ X ] Moderate Risk Job Responsibilities: Responsible for identifying, querying, analyzing, and visualizing data through reports and presentations, to support operations, quality and performance metrics. Execute complex analytics to inform quality, safety, patient experience, and operations decisions. Support management team/department heads with data analysis. Collaborates with clinical and operations leaders in the development of ad hoc analyses to assist with decision making. This includes supporting the implementation of scorecards/dashboards for individual departments as necessary. Appropriately plan and scope analyses, using quantitative and qualitative skills, finding and querying complex data, and sharing data and results in a digestible and visually appealing manner. Support the organizational readiness initiative by participating in and tracking results of rounding, participating and supporting survey response, and keeping abreast of CMS, Joint Commission, and DOH regulations. Conduct research, investigate workflows and business procedures, and recommend changes. Support hospital's compliance program through policy management, education, and investigatory support. Take and distribute minutes of regularly scheduled senior management meetings. Support the emergency management initiative. Participate in education, ensure annual reviews are complete, and update policies as necessary. Actively participate in command center during incidents. Support facility management including space planning, equipment/furnishings and maintenance. Performs other tasks and duties as assigned.