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Manager Jobs in North Carolina
- 8,842 JobsCustomer Service Manager
HSM
Manager Job In Hickory, NC
The Customer Service Manager will strive to reduce any friction in service delivery by creating an environment of success where team members feel empowered and able to do their jobs, which, in turn, ensures that customers are satisfied with the service they receive. Key responsibilities will be directing the roles of scheduling/planning, customer service and inventory. Monitor team productivity and address issues as they arise to ensure maximum efficiency and consistent service experiences. Individual must be highly versatile, energetic, problem solving individual. A strong candidate will have excellent skills in the areas of: communication (both written and verbal), organization (physical and electronic), collaboration and interpersonal interactions. Company Summary I PTI is an ISO Certified innovative foam manufacturer and designer of custom engineered foam extrusions for packaging, mattresses, furniture, recreational, toys, fitness products, and pipe insulation for HVAC and plumbing industries. PTI utilizes cutting edge technology to create unique foam shapes and formulations. We pride ourselves on adapting to your business needs all while having the fastest “concept to product” turnaround times in the industry. PTI is a business unit of HSM, headquartered in Hickory, NC since 1983. Our commitment to excellence goes far beyond our products and processes; it is centered on the people who make it all possible. If you're interested in learning more about our company culture, as well as the benefits we offer our employees, please visit our website or social media pages. Responsibilities Develop and implement customer service policies and procedures. Define and communicate customer service standards, including a streamlined process from receipt of order to final shipment preparation. Direct the daily operations of the customer service team and scheduling/planning. Plan, prioritize and delegate work tasks to ensure proper functioning of the department with the intent of maximum customer satisfaction and retention. Ensure the necessary resources and tools are available for quality customer service and product delivery. Review customer complaints and handle complex and escalated customer service issues. Direct scheduling to ensure customer orders are produced for 100% on time shipment. Monitor purchasing and inventory role to ensure raw materials are ordered based on sales data while maintaining minimal inventory levels. Oversee inventory cycle counts to verify accuracy in raw materials and finished goods. Monitor accuracy of reporting and data base information. Make certain there is timely closure of all outstanding purchase orders, work orders and sales orders. (In all business systems.) Identify and implement strategies to improve quality of service, productivity and profitability. Communicate with company management to support and implement growth strategies. Co-ordinate and manage customer service, scheduling, planning, and purchasing projects and initiatives. Report and track daily sales to ensure budget requirements are met. Evaluate and performance manage staff to identify and address staff training and coaching needs Other duties as assigned by supervisor or plant manager Additional Responsibilities Responds to customer requests and questions regarding service, product, and account information. Accountable for accurate input and understanding of orders by fax, phone, email, etc. Ensures accurate and appropriate access and updates to all customer records electronically. Resolves customer complaints through analysis and follow-up. Establishes and further develops process & procedures to timely and accurately alert operations, sales, accounting, credit, & shipping Departments regarding customer concerns. Obtain documentation on orders that issue arises concerning late delivery, change in order, quantity etc. Resolves any billing and receiving issues both internal & external customers. Follow up to ensure timely & accurate deliveries are made, and stay on top of any backorders. Corresponds with sales force regarding issues with received customer complaints, inquiries, orders and concerns. Handle accounts, billing, restock orders, and Inventory issues as required. Establish and maintain monthly reports, and analysis on On-Time Deliveries and Feedback Log. Maintain Customer Survey log and follow-up monthly. Participate in daily Productions meeting with the plant. Assist Customer Service Clerks when needed. Attends Monthly Management Review meetings. Qualifications Previous customer service management or minimum of five years related experience. Proficiency with MS Office software including MS Project. Three or more years of experience using MRP/ERP systems. Minimum four years' experience with scheduling, planning, inventory and operations management. Possess strong knowledge of raw materials, production processes, BOM, and other techniques for effective manufacture scheduling and distribution of goods. Ability to extract and compile a range of data from written sources, individuals, or data bases Capable of understanding complicated written instructions, memoranda, and orders. Ability to effectively present information and answer questions from managers, customers, sales force, etc. Ability to thrive in a high energy, high growth dynamic environment. Top Benefits As a Customer Service Manager at HSM, you'll enjoy: 401k Contribution Match up to 4% (100% Vested from Day 1), 9 paid holidays, 3 weeks of Vacation (eligibility after 60 days), Affordable Total Package Benefits offerings for you and your family, On-Site No-Cost Medical Clinics for you and Covered Dependents, Teladoc 24/7 ($0 copay), Global Healthcare and Tuition Reimbursement & Professional Development Assistance. Company Summary II At HSM Solutions our culture is built on a foundation of teamwork, innovation, and celebrating our successes together as a team. We provide our employees with the tools and resources they need to achieve their goals and to make a meaningful impact on our customers, our company, and our communities. If you're looking for a place that's not just a job, but a spot where you can grow and make a real impact, then HSM Solutions is the place for you. Contact Information If you would like to apply for a position, please visit our career site at **************************** for a prompt response from our recruitment team. If you have any questions or would like to follow up on your application, please don't hesitate to contact us at *********************. If you can't find a job opening that aligns with your skills and interests, Join our talent network today! to stay informed about the latest company news, upcoming events, and new career opportunities that are tailored to your unique talents. Simply sign up today to get started! EEOC HSM prohibits discrimination based on any protected status, workplace harassment/bullying, and retaliation for filing a complaint or providing information related to a complaint. HSM provides equal employment opportunity to all employees and applicants without regard to an individual's protected status: race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any other protected status.$56k-77k yearly est. 5d agoFreight Brokerage Operations Manager
Wavepoint3Pl
Manager Job In Charlotte, NC
The Operations Manager will oversee daily operations for our freight brokerage and truckload carrier divisions. This role involves coordinating freight with our carriers and optimizing freight movements to meet our customer's needs. Key responsibilities include supervising staff, monitoring operational performance, and implementing best practices. The operations manager should have extensive transportation knowledge and experience in all or most transportation modes. Strong leadership, communication, and problem-solving skills are essential. Key Roles and Responsibilities Acting as a player-coach, guiding and training the carrier sales team on the floor. Develop and maintain ongoing carrier relationships and build long-term partnerships Build capacity and provide pricing for RFPs, projects, and mini-bids Collaborate with the Sales/LTL/Leadership team to identify new opportunities. Manage your pipeline, while leading the team. (Booking trucks) Manage logistical operations associated with the delivery of customer merchandise. Resolve customer, carrier, and branch-level escalations. Confirm contract carriers complying with contract and industry expectations, vetting, etc. Allocate volume to the TEAM and request additional resources as needed. Develop customer & carrier relationship. Provide top-notch real-time service to our customers. Afterhours support as needed Communicates directly with customers as a first line of escalation Requirements: Skills and Qualifications: Preferred a degree from an accredited university or up to six months equivalent experience. Incumbents must be able to handle a fast-paced, stressful work environment. Transportation operational and sales experience and the ability to work flexible hours are highly desirable. Ability to deal effectively and tactfully with customers and employees. Skilled in coaching and mentoring direct reports Minimum 3 years transportation experience PI2e29f0089f27-26***********7$57k-94k yearly est. Easy Apply 4d agoGlobal logistics and Customer Service Manager
Alura Animal Health & Nutrition
Manager Job In Durham, NC
We seek an experienced Global logistics and Customer Service Manager to oversee our U.S. operations while coordinating international logistics for one of our overseas subsidiaries. Responsibilities Responsible for end-to-end logistics operations in the US, including following up the orders from the source to the US warehouse, tracking inventory levels, keeping the system updated, and coordinating the shipments between customer and logistics operators Coordinate international operations for our subsidiary, aligning logistics, supply chain processes and operational best practices Identify and implement process improvements across U.S. and international operations Reviews logistics processes and procedures, identifies, recommends, and implements improvements to maximize delivery efficiency while minimizing costs Manages import and export documentation, including customs compliance, tariff codes, shipping declarations, and certificates of origin to ensure adherence to international trade regulations Maintains databases of logistics and trade-related information, including vendor and carrier performance. Liaises with freight forwarders, customs brokers, and shipping carriers to optimize import/export logistics and resolve shipment delays or issues Reviews and analyzes transportation costs, parts procurement and delivery processes, inventory issues such as back orders, and other fulfillment metrics Responsible for keeping updated the inventory report, sales reports, and outstanding reports in coordination with Operations and Finance Responsible for customer services (documentation and registration, Orders management, invoicing, and communication) Supports the commercial team in operational tasks that accompany the sales, such as invoicing, shipment scheduling, and accounts receivable. Monitors warehouse facilities to evaluate inventory transactions such as receiving, storage, shipping, and inventory integrity Ensures the timely delivery of products while mitigating potential delays or disruptions. Assists the team with administrative tasks, including travel arrangements, expense management, scheduling appointments, and maintaining records. With the support of finance and sales management, keep track of outstanding payments from customers Performs other related duties as assigned Education and experience - Bachelor's degree in supply chain management, industrial engineering, or related field required Years of experience: At least 3 years of experience in logistics and customer service Technical Skills: Extensive knowledge of shipping and distribution channels Excellent analytical and problem-solving skills Excellent written and verbal communication skills Service-oriented and able to resolve customer issues Proficient with computer-based management systems for inventory control, shipping operations, and fulfillment services Experience: Previous experience in the logistics field required Previous experience in customer service (preferred) Direct Reports: 4 direct reports located overseas Location: Raleigh-Durham, NC$44k-85k yearly est. 5d agoSpecialty Services Manager
A-1 Termite and Pest Control, Inc.
Manager Job In Lenoir, NC
A-1 Pest Control is hiring a SPECIALTY SERVICES MANAGER for our Lenoir office. About A-1 Pest Control: When businesses and homeowners are looking for effective pest and termite control services with lasting results, A-1 Pest Control is the company they can trust. Our family-owned and operated pest control company has been protecting residential and commercial properties from pests and termites, and the problems they cause for over 50 years. With roots in Lenoir, A-1 Pest Control has grown to serve western North Carolina and portions of the Piedmont region, including Lincoln, Gaston, and Iredell counties. A Team People Trust: At A-1 Pest Control, we hire only qualified, honest, and dependable people to serve our customers. Our sales, service, and administrative teams are professionals who are committed to exceeding the expectations of our customers. Here are some of the responsibilities for our Specialty Service Manager: Work daily in the field applying termite treatments, working in crawlspaces for encapsulations, or assist in wildlife removal. Optimize routes by using a combination of optimization software and knowledge of customers, technicians, and territories. Build a professional service team, by strategically training, developing, and monitoring; and by coaching, counseling, and redirecting. Develop sales opportunities with current customers, by teaching technicians how to identify and capture leads. Build and maintain relationships with key customers, through regular contacts including phone calls and personal visits. Sell new accounts by networking, proactively seeking referrals, and cold calling; and encourage technicians to seek new accounts. Maximize efficiency use of company resources, by managing and monitoring usage of materials, equipment, and time; and addressing issues. Ensure compliance with all company and governmental rules and guidelines, through training, monitoring, and accountability systems. Generate service reports using company-provided data and technology. Create a team that cares about customers, the company and one another, by promoting a positive and rewarding work environment. Utilize a variety of teaching methods, including ride-alongs, one-one-one meetings, and by planning and leading group training. Maintain a production budget that will have the team hit its 20%+ goal every month. Perform routine truck and equipment inspections. This position will be directly responsible for the equipment/vehicle loss and damage. Maintain a 20%+ production increase month over month versus previous year Maintain go get it culture Investigate service failures and hold the team accountable for them. Communicate issues with upper management and handle all customer complaints for your team. Partner with Sales Leadership to achieve goals monthly. Perform other tasks as assigned. Compensation and Benefits for Our Specialty Services Manager Competitive salary and performance-based incentives. Comprehensive benefits package including health, dental, and vision insurance. Retirement savings plan with company match within policy Paid time off and holidays. Ongoing training and professional development opportunities. How to Apply: Interested candidates are invited to submit their resume detailing their relevant experience and successes. Join A-1 Pest Control and be a part of a trusted team dedicated to providing top-quality pest control services with a commitment to customer satisfaction and community involvement. A-1 Pest Control is an Equal Opportunity Employer. Compensation details: 50000-50000 Yearly Salary PI9fe3e32b05d6-26***********0$54k-92k yearly est. Easy Apply 4d agoArea Manager
PTS Advance
Manager Job In Faison, NC
Client Information Our client's team is driven by our shared vision for a renewable energy future. We are a fast-growing, purpose-driven, global energy company specializing in delivering sustainable wood bioenergy solutions. The world's largest producer of sustainable wood pellets, which provide a low-carbon alternative to fossil fuels. Overview The Area Manager maintains a stock of spare parts, tools, foreseeing what is needed if something goes wrong and anything critical needed that affects their area of production. Using critical thinking skills, the Area Manager will improve upon anything in their area to increase production and reduce costs. Responsibilities Responsible for ensuring a safe working environment. Responsible for ensuring process and product quality metrics are met. Responsible for meeting volume targets. Develop and implement Standard Operating Procedures (SOPs) as necessary. Provide training and development to team members in the area. Responsible for ensuring proper maintenance program in place. Responsible for all tooling and cost of tooling. Responsible for driving continuous improvement efforts. Responsible for staffing their area. Responsible for maintaining their set budget. Qualifications Associates or college degree in a STEM field of study or equivalent experience required. 5 years working in a manufacturing environment required. MUST HAVE - woodyard experience in the paper, pulp, wood, pellets industry. MUST HAVE - Current experience as a supervisor or manager. Focus is on knowledge and leadership (2 years leadership experience preferred). Working knowledge of hydraulics, pneumatics, electrical motors, pumps, fans, blowers, and conveyors required. Ability to perform root cause analysis (RCA) required. Familiarity with lean manufacturing and process improvement techniques and principles required. Excellent communication skills and proficiency using Microsoft Word, Excel and other applications related to the job required. Physical Requirements Able to perform tasks such as lifting, walking, climbing, stooping, standing, pushing, crawling. and/or pulling for up to twelve (12) hours a day. Able to work around moving equipment and machinery. Able to pull and lift to 50 lbs. Ability to perform the essential job functions consistent safely and successfully with the ADA. Ability to climb a crane more than 100 feet high. Ability to work from heights (at least 20 feet off the ground). Able to climb vertical ladders (fixable or portable) at unbroken lengths of up to 20 feet. Able to climb multiple flights of steps, angled ramps as needed. Working Conditions Must be able to work in environments that reach temperatures above 100 degrees and below 32 degrees. Able to work in a hot, humid, cold, and noisy industrial environment. Able to maintain strict adherence to safety rules and regulations, including wearing safety equipment. Ability to work evenings, weekends, and overnight to address unexpected site issues. Able to work 'on call' on nights and weekends as needed.$57k-85k yearly est. 1d agoHead of Growth
Citypt Inc.
Manager Job In Durham, NC
CityPT empowers physical therapists to build successful hybrid practices through our business-in-a-box platform. We combine digital and in-person care delivery tools with data-driven practice management solutions to help independent PTs thrive. Role Description As Head of Growth, you'll spearhead our mission to empower physical therapists in launching and growing successful independent practices. This role requires a strategic mindset focused on PT partner acquisition, enablement, and scalable growth initiatives that support clinicians in their entrepreneurial journey. Key Responsibilities Design and execute growth strategies to attract and support independent PT entrepreneurs Lead customer onboarding and success operations, ensuring PTs effectively utilize our platform Develop strategic partnerships within the PT ecosystem to expand our network Create and scale programs that drive PT partner success and platform adoption Lead initiatives to identify and support new PT entrepreneurs Work closely with product team to shape features that empower independent PT success Build scalable processes for PT partner onboarding and business launch Foster a community of successful independent PT practitioners Requirements Licensed Doctor of Physical Therapy (DPT) preferred 4+ years combined clinical and business experience Experience in practice management, growth, or healthcare entrepreneurship Proven track record of enabling clinician success and practice development Strong analytical skills with ability to leverage data for decision-making Understanding of digital marketing and clinician engagement strategies Excellence in stakeholder management and clinician communication Strategic mindset with ability to execute independently Ability to thrive in a fast-paced, startup environment and adapt quickly to changing priorities. Ideal candidates will bring both clinical expertise and business acumen, with experience in empowering healthcare practitioners to build successful independent practices. What We Offer Competitive salary and equity package Healthcare benefits Opportunity to shape the future of the physical therapy profession Direct impact on helping PTs build successful businesses If you're passionate about driving growth in a transformative digital health company and have the skills and experience we're looking for, we'd love to hear from you! Please submit your resume and cover letter to *******************.$86k-145k yearly est. 1d agoGeneral Manager
Napa Bistro & Wine Bar-Glenwood
Manager Job In Raleigh, NC
The General Manager will plan and oversee the daily operations of the restaurant to ensure goals and objectives are achieved. Supervisory Responsibilities: Exhibits Gracious Hospitality with both internal and external customers. Ensures that sanitation exceeds expectations. Hires and trains new employees, ensuring top quality candidates and employees are hired and retained. Organizes and oversees the schedules and work of assigned staff. Conducts performance evaluations that are timely and constructive. Handles discipline and termination of employees as needed and in accordance with company policy. Duties/Responsibilities: Plans and organizes daily activities related to restaurant operations. Measures productivity by analyzing performance data, financial data, and activity reports. Coordinates with back of house leadership to ensure successful restaurant operations. Determines labor needs weekly and daily to meet service standards. Assists with budget preparation for restaurant. Meets monthly budget expectations adjusting where necessary. Coordinates with sales and events manager to determine timing, and number of sales promotions. Assists with, or prepares and updates, organization's standards and policies. Performs other related duties as required. Required Skills/Abilities: Excellent managerial and supervisory skills. Extensive knowledge of restaurant management. Ability to interpret financial data as needed to set sales goals. Excellent organizational skills and attention to detail. Excellent written and verbal communication skills. Proficient in Microsoft Office Suite or similar software. Education and Experience: Bachelor's degree in Hospitality Management or Business Management preferred Certification through ServSafe Five years of related experience required. Physical Requirements: Prolonged periods standing and walking Must be able to access and navigate the restaurant Must be able to lift 15 pounds at a time. PI03f43e908b01-26***********2$46k-88k yearly est. Easy Apply 9d agoField Service Manager
Yer USA
Manager Job In Dallas, NC
Our client, Ventura Systems, is looking for a (Field) Service Manager Ventura Systems provides entrance solutions for urban public transport vehicles, with a focus on development of 100% durable, safe and overhaul-free door systems for high-intensive use. Our people provide innovative entrance solutions which enhance the quality of public transport systems. Ventura Systems improves the functionality of the vehicle, resulting in the best uptime, optimum passenger flow and maximum interior space. Get inspired! Visit the Ventura Systems website. ABOUT THE POSITION We are seeking a Field Service Manager to develop, build, and maintain our growing service organization. This is an exciting opportunity for someone who thrives in a hands-on leadership role and wants to make a lasting impact on a small but expanding company. You will be responsible for leading our Service Team, ensuring excellent customer service, and managing service contract budgets. The ultimate goal is to run an efficient, customer-focused service department that fosters long-term relationships and exceeds expectations. MAIN TASKS AND RESPONSIBILITIES Supervisor Oversee, manage, coach, and train service technicians, ensuring professional growth within the team Travel to customer sites to assess and support the Field Service Team Manage workload distribution, overtime, and resource planning to optimize efficiency Demonstrate outstanding customer service through maintenance of high quality and integrity at work environments Develop strategies for improved efficiency, providing guidance and support to the team Maintaining all field rules and responsibilities and ensuring the team adheres to the rules Investigate and resolve performance-related issues, ensuring continuous improvement Conduct performance reviews and support professional development within the team Lead the planning, administration, and quality assurance processes Set goals and business objectives, working alongside the team to achieve them Job related Review projects, define the equipment and service scope with customer and sales department. Monitor project costs and overall profitability Supervise mechanical and electrical installation, monitor, and enforce scope as well as manage customer expectations Oversee equipment startup and commissioning Obtain necessary inspection and customer sign-offs, ensuring smooth project completion and invoicing Address customer inquiries, resolve issues proactively, and gather feedback for continuous improvement. Foster strong internal and external collaboration to enhance service delivery. Provide on-site training to customers as needed. YOUR SKILLS, TRAITS & STYLE Minimum of 2-5 years of field experience required Proven leadership experience or demonstrated ability to lead teams effectively Strong technical expertise in electromechanical equipment Ability to build and maintain relationships with customers, sales teams, and management Excellent verbal and written communication skills Previous safety and/or hazmat training a plus Valid driver's license Flexible schedule to accommodate customer and project needs Self-motivated, proactive, and results-driven with a strong teamwork mentality Passionate, dynamic, and eager to contribute to the growth of the company Willingness to travel (~20%) and participate in a two-week training in the Netherlands On-site position WHY JOIN VENTURA SYSTEMS? At Ventura Systems, we are passionate about what we do, and we are looking for someone who shares that passion. As a growing company, we offer an opportunity to develop and shape our service organization while advancing your career in a dynamic and international environment. If you're ready to be part of a company where your contributions make a real impact, apply today! Join us and be part of our journey!$54k-91k yearly est. 1d agoOperations Manager
Precision Recruiting Solutions Group
Manager Job In Fayetteville, NC
Direct Hire role with our client located in Fayetteville, NC. Work Environment: Onsite We are seeking a highly motivated and experienced Operations Manager to oversee and optimize daily operations within our trucking and logistics company. This role is responsible for managing fleet operations, driver performance, logistics coordination, and compliance with industry regulations. The ideal candidate will have strong leadership skills, problem-solving abilities, and experience in the transportation sector. JOB RESPONSIBILITIES Operations Management: Oversee and coordinate daily trucking and logistics operations to ensure efficiency and profitability. Monitor fleet utilization, route planning, and delivery schedules to optimize performance. Manage dispatch, scheduling, and load assignments to maximize operational efficiency. Develop and implement strategies to improve logistics processes, cost-effectiveness, and on-time delivery rates. Team Leadership & Driver Management: Supervise and support drivers, dispatchers, and operations staff to ensure smooth workflow. Recruit, train, and develop drivers and support staff to maintain high performance and compliance. Address driver concerns, resolve conflicts, and promote a positive work environment. Regulatory Compliance & Safety: Ensure compliance with DOT regulations, FMCSA guidelines, and company policies. Oversee vehicle maintenance schedules, inspections, and safety protocols. Conduct safety meetings, enforce compliance policies, and address any violations. Customer Service & Relationship Management: Maintain strong relationships with clients, brokers, and vendors to ensure service excellence. Address customer inquiries, complaints, and service issues in a timely manner. Collaborate with sales and customer service teams to meet client expectations. Financial & Performance Metrics: Monitor operational budgets, fuel costs, and expenses to ensure cost control. Analyze key performance indicators (KPIs) such as on-time deliveries, load efficiency, and revenue per mile. Implement process improvements to enhance productivity and profitability. EDUCATION, EXPERIENCE, AND SKILL REQUIREMENTS Bachelors degree in business, logistics, supply chain management, or a related field (preferred). 3+ years of experience in trucking, logistics, or supply chain operations management. Strong knowledge of DOT, FMCSA, and safety regulations. Experience with fleet management software, TMS (Transportation Management Systems), and dispatching tools. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced, deadline-driven environment$58k-96k yearly est. 1d agoBusiness Manager
Mt. Mitchell Foods
Manager Job In Charlotte, NC
Business Manager - Mt Mitchell Foods (Charlotte, NC) About Us: Mt Mitchell Foods is a rapidly growing food co-packing and fulfillment company with two facilities in Charlotte. We specialize in dry food packaging, blending, bottling, and enrobing for various food brands and manufacturers. With over 50 employees and counting, we operate in a fast-paced, dynamic environment where everyone wears multiple hats to keep things moving. We are looking for a fearless Business Manager who thrives in a high-energy setting, can handle multiple priorities, and is ready to drive business growth by managing key accounts and bringing in new opportunities. What You'll Do: • Manage existing client accounts - ensuring smooth operations, problem-solving issues, and keeping customers happy. • Develop new business - identify and pursue potential clients, respond to inquiries, and drive sales. • Collaborate cross-functionally - work closely with production, logistics, and leadership to ensure projects run efficiently. • Handle fast-moving challenges - pivot quickly to meet changing demands and customer needs. • Be a problem-solver - navigate obstacles, make quick decisions, and find solutions on the fly. What We're Looking For: • Sales-minded & relationship-driven - you enjoy working with customers and figuring out how to solve their needs. • Self-starter with hustle - you take initiative, stay proactive, and get things done. • Thrive in a fast-paced environment - you can juggle multiple projects without missing a beat. • Excellent communicator - you know how to get your point across clearly and effectively. • Experience in food manufacturing, logistics, or co-packing is a plus but not required. Why Join Us? • Growing company with big opportunities - we're expanding fast, and the right person will grow with us. • Dynamic, hands-on work environment - no two days are the same, and you'll be at the center of the action. • Competitive compensation & benefits - we take care of our team and recognize hard work. How to Apply: If you're looking for a challenging but rewarding role in a growing company and you have the drive to make an impact, we want to hear from you! Send your resume and a short intro on why you're a great fit!$56k-106k yearly est. 2d agoOperations Manager
AB Ludvig Svensson
Manager Job In Charlotte, NC
Our client, Ludvig Svensson, is seeking a driven Operations Manager to support their growth in the US market. Ludvig Svensson is the pioneer and world leader in climate control and energy-efficient textile solutions for the horticulture industry, with a legacy deeply rooted in Swedish craftsmanship and boasting over 130 years of ground-breaking innovation. Their solutions create a better climate for people and plants using less energy, water, and chemicals. Backed by continuous investments in R&D and a deep understanding of professional greenhouse cultivation, their solutions are meticulously crafted through ongoing technological advancements, material enhancements, and sustainable processes deployed worldwide. For more info and inspiration, visit ludvigsvensson.com About the Position As Operations Manager, you will oversee and coordinate the daily operations in Ludvig Svensson's US (LSUS) Warehouse, Production, and Customer Service. The ideal candidate thrives in a fast-paced, family-oriented business culture that values honesty, innovation, and a down-to-earth mindset. We're looking for someone with a proven track record in operations and supply chain management, capable of building long-lasting relationships across teams and within the organization and group. To be successful in this role, you should be a team player with a hands-on approach and an entrepreneurial spirit. This position is based at Ludvig Svensson's US HQ in Charlotte, NC, and reports directly to the General Manager. Occasional travel to Europe is to be expected. Your main responsibilities include: Lead, manage, plan, and execute the daily operations in LSUS Warehouse, Production, and Customer Service Ensure timely customer deliveries and cost-efficient production through production planning and maintenance of master data Manage, recruit, and develop the Supply Chain team to meet current and future needs in line with Svensson's policies, strategies, and targets Maintain alignment with global and regional transportation and customs regulations. Implement updates as needed to ensure compliance and enable intercompany transport Uphold high standards of safety, quality, and operational compliance. Manage certifications, address quality deviations, and lead efforts in health and safety Supervise the maintenance of facilities, equipment, and production systems. Develop and implement maintenance schedules that adhere to group policies Drive resolution of issues and process improvements. Develop and implement policies to optimize operations and enhance efficiency Serve as the primary support for production, warehousing, and customer service systems, and address local user needs Contribute to the Global Supply Chain Management team to integrate regional operations with broader organizational goals Manage local purchasing activities, to ensure accurate purchase orders and support global procurement efforts through supplier evaluations and risk assessments Optimize stock accuracy and inventory processes Lead initiatives to improve supply chain efficiency, focus on customer needs, and align regional projects with group objectives. Monitor KPIs and drive actionable improvements Promote collaboration with other BUs across the Svensson Group to foster a cohesive and unified approach to operations Guide employees and processes to achieve supply chain targets What We Expect From You Your Work Experience, Education & Skills Bachelor's degree in Operations Management, Supply Chain Management, or a related field Min. 3-5 years of hands-on operations and warehouse management experience Proven experience in supply chain management, including forecasting Strong knowledge of Lean manufacturing, warehousing, production, production planning, and workplace safety. Six Sigma is a plus Comprehensive understanding of finance and budgeting principles, including P&L, sales, and R&D processes Exceptional interpersonal skills with the ability to build relationships across teams Demonstrated ability to develop people in alignment with strategic goals and future business needs, with a proven track record of motivating teams to achieve and exceed targets Skilled in data-driven decision-making that drives profitable growth and aligns with strategic objectives Proficient in Microsoft Office 365 Suite and business software, including ERP and CRM (Salesforce) Outstanding English communication skills, both verbal and written, along with problem-solving abilities Experience within an international matrix organization is a big plus High integrity, accuracy, and technical aptitude Proficiency in Spanish or Dutch is a plus What We Offer is More than Just a Job…. An excellent team-focused work environment with huge visibility for your efforts An opportunity to be a part of a truly innovative and leading international company focused on sustainable solutions and practices Competitive compensation package and benefits$57k-94k yearly est. 4d agoClosing Manager
Churchill Real Estate
Manager Job In Charlotte, NC
Reporting to the Director of Operations, the Closing Manager will be responsible for all aspects of residential loan closings and disbursements in the business purpose lending space. This role requires a seasoned professional with deep expertise in closing document structure and requirements, title policy review and clearance, and leadership. Responsibilities: Manage the end-to-end closing process, ensuring accuracy, timeliness, and compliance with company policies and investor requirements. Supervise, coach, and mentor loan closing associates driving accountability, performance, and growth. Monitor loan pipelines, prioritize workloads, and adjust staffing to meet funding deadlines and volume targets. Oversee preparation, review, and approval of closing documents, including HUD statements, deeds, and Allonges/Assignments. Ensure accurate and error free wire information, data entry and exeution. Act as the primary point of contact for escalations, swiftly resolving issues to maintain efficiency and customer satisfaction. Partner with internal departments, including Processing, Underwriting, Quality Control, and Secondary Markets, to ensure loans are closed accurately and remain salable to investors. Schedule and communicate closing dates with buyers and relevant stakeholders, ensuring clarity and alignment. Actively enhance the customer service experience through timely communication, accuracy, and professional interactions Utilize reporting tools to track performance, ensure document accuracy, and avoid delays or duplication of efforts. Generate and analyze reports to track key performance indicators (KPIs), identify trends, and recommend areas for improvement. Stay informed on industry trends, regulatory updates, and best practices to drive continuous improvement. Qualifications Bachelor's degree in finance, Business, Economics, Real Estate, or a related field preferred Minimum of 5 years of experience in an Operations Closing leadership role Minimum 3-5 years funding and processing experience Strong knowledge of preliminary title report endorsements Strong leadership and team management skills, with the ability to mentor and develop high-performing teams. Excellent analytical, decision-making, and problem-solving skills, with a keen attention to detail. Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and with external partners.$50k-69k yearly est. 1d agoGeneral Manager- Health and Wellness (Enterprise)
Size Stream
Manager Job In Cary, NC
Who We Are At Size Stream (******************** we're revolutionizing the health & wellness industry with our AI-powered, 3D body scanning platform. This cutting-edge technology enables users to acquire detailed body composition data - anywhere, anytime - using just their smartphone. Already adopted by nearly a million consumers, we're expanding our reach by introducing enterprise-level solutions to global pharmaceutical companies, renowned nutrition apps, telemedicine providers, and others. To lead this transformative journey, we're seeking a visionary, experienced leader to shape the future of our Health & Wellness division. About the Role The General Manager of our Health & Wellness division will spearhead the transition of our offerings from consumer to enterprise. This role demands a seasoned professional who has successfully sold technology solutions to large, complex, global organizations, including some who have operated in highly regulated industries. Beyond driving business development, the GM will guide product evolution, navigate regulatory processes, lead targeted marketing initiatives, perform market and competitor analyses, and oversee a cross-functional team comprised of engineers, data scientists, and sales & marketing professionals. Initially, the primary metric of success will be growth, but will quickly evolve to full P&L responsibility as resources and budget are applied to the department. **The position can be located preferably in either Cary, NC Greater Chicago, IL.** Are You a Fit? We're looking for someone who meets all the following criteria: 10+ years of proven experience in achieving business results, with a commitment to continuous learning and growth. Demonstrated success in meeting revenue targets, crafting sales strategies, and closing complex enterprise deals. A hands-on leadership style, capable of balancing high-level strategy with detailed execution. Experience and passion as a product leader, transitioning our market-leading consumer app to an enterprise-grade platform. Proven ability to lead and mentor teams, both direct reports and dotted-lined cross-functional collaborations. Exceptional communication and relationship-building skills, fostering effective collaboration with clients and internal teams. Strong financial acumen, with the ability to identify and respond to financial variances proactively. A passion for health & wellness, coupled with a deep appreciation for the transformative potential of AI and machine learning in this industry. Key Responsibilities Strategic Leadership Develop and execute a comprehensive strategic plan for the Health & Wellness division, ensuring alignment with Size Stream's overall business objectives. Establish clear goals and metrics to measure the division's success and drive sustainable growth. Business Development Identify and secure new business opportunities, partnerships, and markets within the health & wellness market. Build and maintain relationships with key stakeholders at targeted prospects and clients. Product Innovation Collaborate with the product team to refine, evolve and prioritize commercials offerings, ensuring they meet current and future client needs. Marketing and Brand Awareness Partner with the marketing team to design and execute targeted campaigns that elevate the division's visibility, and ultimately, close deals. Position Size Stream as a leader in the health & wellness industry through innovative marketing strategies that produce tangible results. Market and Competitive Analysis Conduct market research to discover untapped opportunities and emerging trends. Analyze competitors' strategies to identify areas for differentiation and competitive advantage. Operational Excellence Oversee day-to-day operations, ensuring the division runs efficiently and achieves its objectives and KPIs. Manage budgets, timelines, and team performance to maintain timeliness, costs, and quality. Cross-Functional Collaboration Coordinate seamlessly with internal teams, including sales, product, and marketing, to align efforts and execute strategic initiatives effectively. Why Join Us? This is an opportunity to lead a transformative initiative in a rapidly growing industry. At Size Stream, you'll work with a talented, passionate team dedicated to harnessing AI and technology to make a meaningful impact on health and wellness globally. Join us and help shape the future of an industry.$46k-88k yearly est. 5d agoGeneral Manager
Moderno Porcelain Works
Manager Job In Charlotte, NC
Moderno Porcelain Works specializes in the fabrication and installation of ultra-luxe large format porcelain panels in the residential and commercial markets. As the only company in North America using specialized state-of-the-art fabrication machines and a proprietary installation process, we are 100% dedicated to porcelain. By revolutionizing the industry, our in-house craftsmen create endless possibilities, from eye-catching porcelain shower walls, bathroom vanities, kitchen countertops, to flooring, interior and exterior wall cladding, fireplace surrounds, outdoor living and more. As your all-inclusive porcelain source, Moderno works for you. Our team is growing, and now we invite you to work with us! We are seeking a self-motivated and results oriented General Manager to direct and manage our organization's business activities within the porcelain panels fabrication and installation industry at our Hub location in Charlotte, North Carolina. As a General Manager you will be responsible for overseeing the overall operations, profitability, and growth of the organization. This role entails strategic planning, financial management, team leadership, and ensuring our company's objectives and goals are met. This individual will be leading and work closely with department heads, executives, and local team members to drive our organization's success. Responsibilities: Strategic Planning: Develop and implement long-term business strategies, policies, and objectives to achieve the company's mission and vision. Financial Management: Prepare and manage budgets, monitor financial performance, and make data-driven decisions to enhance profitability and efficiency. Operations Management: Ensure the smooth day-to-day operations of the company, optimizing processes and workflows to enhance productivity and quality. Team Leadership: Lead, mentor, and motivate employees, fostering a positive and productive work environment. Promote teamwork and encourage professional growth and development. Business Development: Identify growth opportunities and potential markets, develop new business initiatives, and collaborate with the sales and marketing teams to expand the company's customer base. Including monitoring our established national sales programs within their territory providing excellent customer service. Customer Relations: Maintain strong customer relationships, address customer inquiries and concerns, and ensure high levels of customer satisfaction. Compliance and Risk Management: Ensure the company complies with all relevant laws, regulations, and industry standards. Develop and implement risk management strategies to minimize potential threats to the business. Performance Measurement: Establish key performance indicators (KPIs) and monitor performance across departments to drive continuous improvement and achieve organizational goals. Communication: Report regularly to the board of directors and other department heads on company performance, strategic initiatives, and growth prospects. Vendor and Supplier Management: Manage relationships with external partners, negotiate contracts, and ensure timely and cost-effective delivery of goods and services. Crisis Management: Be prepared to handle and lead the organization through unexpected challenges or crises, making swift and effective decisions. Qualifications Bachelor's degree in business administration, Management, or a related field. Proven experience (typically 8+ years) in senior management or executive roles, preferably within the same industry. Good knowledge of different business functions. Demonstrated track record of strategic planning and successful business growth. Strong financial acumen with experience in budgeting and financial analysis. Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams. Outstanding problem-solving and decision-making abilities. Exceptional communication and negotiation skills. Strong work ethic, with a high level of integrity and ethical conduct. Ability to adapt to a dynamic and fast-paced environment. Ensure that the quality of work or service is maintained. Computer literate with knowledge of Microsoft Suite and CRM software.$44k-83k yearly est. 5d agoOperational Flow Manager
J.Crew
Manager Job In Asheville, NC
We are looking for an Operational Flow Manager who will drive efficiency in our supply chain operations through data-driven decision-making and strategic planning. As part of the Global Supply Chain Team, you will optimize the flow of merchandise through J.Crew's multi-channel supply chain, focusing on staffing, planning, and volume forecasting. Essential Job Functions Operations Management Lead the Wave team to ensure optimal order flow through the facility Develop and implement labor planning tools to optimize staffing levels Create and execute throughput strategies with internal and external partners to meet True North Metrics Data Analysis & Reporting Build and maintain a comprehensive supply chain analytics framework using Microsoft Power BI Analyze operational metrics and KPIs to identify trends, bottlenecks, and improvement opportunities Design and implement reporting systems for tracking key performance metrics Deliver regular performance updates to Senior Management and DC Operations Team using Microsoft PowerPoint Process Improvement Recommend and implement flow strategies based on empirical data to increase throughput Develop training programs to support continuous improvement initiatives Enhance service levels through strategic collaboration with Operations Partners Drive timely issue resolution through effective communication and follow-up Skills & Abilities Leadership & Communication Self-starter with strong judgment and the ability to manage proactively Excellent written, verbal, and presentation skills Proven ability to build partnerships and collaborate across teams Strong project management and prioritization capabilities Technical Proficiency Advanced Microsoft Office suite expertise, specifically: Microsoft Excel for data analysis Microsoft Access for database management Microsoft Power BI for analytics Microsoft PowerPoint for executive presentations Required Qualifications Bachelor's Degree or equivalent work experience 3+ years of experience in logistics or distribution Demonstrated analytical and critical thinking skills Track record of data-driven decision making Preferred Qualifications Experience in retail supply chain, especially fashion/soft lines Background in process improvement or operational excellence Work Location - J.Crew Asheville, North Carolina (On-site) Work Schedule: Full-time Monday - Friday *Subject to change based on business needs. Benefits offered: Medical and dental benefits Life Insurance 401-K matching program Paid holidays - including floating holidays. Paid vacation days. Our core focus here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.$56k-93k yearly est. 5d agoStore Manager
Ivy & Leo
Manager Job In Greensboro, NC
ivy & leo is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique. Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays. Job Requirements: Leadership: • Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor • Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met • Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills • Assists in acting as a liaison between the Boutique Manager, District Team Leader, Regional Director, Human Resources and Boutique Operations. People/Talent: • Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales • Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools • Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices • Actively establishes open, candid and trusting professional relationships with their team members • Maintains a high degree of personal integrity and inspires a team with the same values Guest Experience: • Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication • Prepares the team to balance our guest experience with necessary operational tasks Visual Merchandising: • Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards • Utilizes, leads and delivers our visual brand standards to present our unique product mix offering • Demonstrates a passion for fashion by understanding trends Operations: • Understands and enforces all company policies and procedures in a fair and consistent manner • Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential • Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique • Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory Qualifications • Minimum 1-2 years of experience managing a specialty retail store • Demonstrates leadership and integrity with experience managing a staff of boutique team members • Excellent verbal and written communication skills • Strong merchandising and visual skills • Excellent organization skills; able to plan and execute tasks efficiently • Proactive and creative problem solving ability • Flexible and adaptable • Ability to multi-task and balance multiple priorities • Proficient computer skills in Microsoft Word, Excel and Outlook • Ability to work most Saturdays and occasional holidays please contact through Linkedin Employment Type Full-time Position 401K BENEFITS HEALTH INSURANCE CO-PAY Vacation Pay Holiday Pay Above regional competitive boutique pay $$$ UPTO $75K if achieve all bonus goals We can't wait to have you join our family ! why wait ...apply today ! *****************$35k-59k yearly est. 2d agoRetail Store Manager
Lovisa Pty Ltd.
Manager Job In Charlotte, NC
We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth at our store at Crabtree Mall. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment. Key Responsibilities: Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning Analyze sales data to identify trends and opportunities Implement and monitor KPIs to ensure store productivity Lead by example in delivering exceptional sales performance Team Leadership & Development: Recruit, train, and develop store staff Create succession plans to develop future leaders Conduct performance reviews and provide coaching Build and maintain a passionate, customer-focused team Operations & Merchandising: Ensure optimal inventory management and stock control Implement loss prevention strategies to minimize shrink Execute visual merchandising standards to maximize sales Oversee opening and closing procedures Maintain store presentation and cleanliness standards Customer Experience: Foster a customer-first culture throughout the store Resolve complex customer service issues Ensure consistent delivery of exceptional shopping experiences Build and maintain customer loyalty Business Administration: Manage store budget and expenses Report key metrics to upper management Implement company policies and procedures Identify and resolve operational challenges Required Qualifications: 3+ years retail management experience Proven track record of achieving sales targets Strong leadership and team development skills Excellent problem-solving abilities Deep passion for retail and fashion Flexible availability including weekends and holidays Bachelor's degree preferred You'll Excel If You: Are results-oriented with strong business acumen Have exceptional interpersonal and communication skills Demonstrate adaptability in a fast-paced environment Show enthusiasm as a brand ambassador Have experience in fashion retail$35k-58k yearly est. 2d agoStore Manager
Fresh. Local Ice Cream
Manager Job In Raleigh, NC
FRESH. Local Ice Cream is an award winning family owned homemade ice cream company with four locations in Downtown Cary, Downtown Apex, Raleigh, and Holly Springs. We are looking for a hard-working Store Manager to join our Leadership Team. Positive culture for the staff and a friendly smile for the customers is what makes FRESH, Local Ice Cream a success at our three store locations. Fresh Local Ice Cream is a homemade ice cream store that has been voted BEST ice cream in the Triangle for the past 10 years! We have fun as a team, but work hard as a team. We are looking for someone that is friendly and outgoing and has a passion for making people smile. Ice cream is fun and we work hard to keep it that way for our staff and customers. E-mail **************************** a copy of your Resume along with a brief description of you interest in applying as a store leader. Responsibilities Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' management experience Customer centric with a positive attitude$35k-59k yearly est. 5d agoAssistant Manager
Hugo's Express Car Wash
Manager Job In Raleigh, NC
FLSA Status:Non-ExemptShift:FirstReports to:Location ManagerSupervisory Responsibilities:YesTo assist the Manager in overseeing the daily operations of the car wash and create a positive customer experience through service excellence. This will involve recruiting, hiring, training and effective communication with team members. The Assistant Manager should be able to deal with conflict resolution calmly and demonstrate effective leadership and communication skills. This position also requires suggestive selling to customers for monthly car wash packages and marketing promotions.Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum Qualifications High School Diploma or Equivalent (College Preferred) Reliable Transportation Knowledge, Skills and Abilities Skills in leadership/supervisionof staff. Communication Skills Mechanical Aptitude Proficient with Microsoft Office (Excel, Work and Outlook) Supervisory Responsibilities Responsible for direct supervision of the car wash service team. Essential Functions Supply & equipment Orders Recruiting & hiring employees Managing expenses, labor hours, and other controllable costs Making sure correct signage is displayed Keeping records and documentation Training and Development Customer Satisfaction Maintain positive work environment and team morale Handling customer complaints & confrontation with positive resolutions Basic maintenance and upkeep of equipment Keeping the facility clean and appealing Ensure compliance to policies and procedures Communicate effectively with Manager Supervise car wash team members Complying with OSHA standards Other duties assigned by Manager Physical Demands Must be able to lift up to 30-50 pounds frequently The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. RequiredPreferredJob Industries Retail$29k-53k yearly est. 60d+ agoGeneral Manager (Warehouse)
Mau Workforce Solutions
Manager Job In Hendersonville, NC
Summary/Objective The General Manager will be responsible for ensuring that site wide operations are performing at agreed upon service levels and driving continual improvement in safety, quality, delivery, material flow, training, retention, operations, cost and internal support processes. Position Type/Expected Hours of Work: This is a full-time position. Hours of work are typically Monday-Friday 6:00am to 4pm. Some weekends and nights are required based on needs of the business. Essential Functions · Customer Service · Serve as the primary point of contact with the customer's senior management team. · Ensure that MAU is compliant with site specific policies and regulations. · Ensure that consistent communications are maintained between MAU and customer staff. · Ensure that department specific metrics are meeting and/or exceeding target. · Ensure that personnel demand requirements are clearly communicated to the MAU Branch Recruiting Team. Safety Initiatives · Manages with safety as priority · Support and foster a safety culture that is engaged and focused on achieving “Zero Accidents.” · Support the MAU Safety Manager so that the following can be accomplished: · CIP of safety process and training documents. · Safe Operating Procedures are developed and updated. · On the job training is delivered consistently. · Vehicle training is robust and flexible. Problem Solving: · Proactively identifies potential issues and has a game plan to address. · Knowledgeable using lean tools and principles · Escalates concerns through the proper channels while also taking the initiative to resolve issues within their control. · Demonstrates the ability to make objective and rational decisions based on the information available. · Demonstrates the resolve to make decisions in a fast-paced environment. · Collaborates with leadership to determine best use of available resources when necessary. Communication · Delivers clear communication across multiple levels of the organization including to associates, peers, managers, and the customer. · Shares their vision and/or the vision of the company leadership and can break complex ideas down to simpler concepts. · Demonstrates proficiency in providing coaching and feedback to associates with the result of increased production and greater job satisfaction. · Excels in both written and oral communication skills. Can train and present new ideas across all levels of the organization. · Demonstrates passion and excitement for the MAU and Kimberly-Clark mission and can transfer that excitement to others. · Shows a genuine care and commitment to and for their team members · Creates buy-in among stakeholders. Crisis Management · Be on call 24/7 for any emergency including both personnel injury and property damage. · Perform conflict resolution and intervention. · Provide safety case management support. Project Management · Flex to critical priorities · Interface between Customer leadership and MAU leadership. · Conduct monthly and quarterly reviews with Customer and MAU leadership. · Provide resources for both short- and long-term special projects. · Evaluate project performance for process improvement recommendations. · Attend specific departmental meetings as required. · OSHA 300 log tracking and reporting. · Track and report PO billing. Talent Management · Manage approximately 125 employees across various departments. · Coordinate training and development plans for the leadership team. · In association with the MAU Recruiting Team - screen, interview, and provide hiring recommendations for leadership, training, and administrative support positions. · Provide coaching and if necessary administer disciplinary actions to the leadership team. · Maintain consistent administration of MAU policies to mitigate legal exposure. · Compile, authorize, and submit payroll for the full-time regular team. Competencies · Leadership · Decision Making · Results Driven · Strategic Thinking · Customer/Client Focus · Problem Solving/Analysis · Initiative · Teamwork Orientation · Business Acumen · Time Management · Flexibility · Technical Capacity · Organizational Skills · Project Management · Financial Management · Presentation Skills Required Competencies for all MAU Staff: · Ethical Conduct · Personal Effectiveness/Credibility Required Education and Experience · Bachelor's Degree or 6 years applicable experience Preferred Education and Experience · Lean Greenbelt · Root cause analysis training Supervisory Responsibility Direct the activity of shift supervision and 400 to 600 hourly employees Career Path Progression from this position Regional Manager Director Senior Director Other Corporate Support Functions Work Environment or Working Conditions The working conditions and environments are created by our customers' facilities both in administrative areas and manufacturing environments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles. Environments may vary from non-temperature-controlled environments to GMP clean room required. Physical Demands This position may require the following to be performed with or without reasonable accommodation: · Must be able to walk up to 6 miles daily · Must be able to lift up to 25 lbs. Travel This position requires up to 5% travel. EEO Statement MAU is an Equal Opportunity Employer. Minorities, women, protected Veterans, and individuals with disabilities are encouraged to apply. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.$41k-50k yearly est. 2d ago
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