Customer Service Manager
Manager Job In Norcross, GA
RSI Logistics, recently acquired by Trinity Industries, is seeking a Customer Service/ Office Manager for our Norcross, GA location. This position supports customer service requirements and handles general office tasks including BOL processing and some accounting-type functions.
What you'll do:
Manage the coordination between the Office personnel and the Operators
Train new/existing staff on RSI/Trinity/Customer procedures and processes
Interact with customers, railroad crews, and visitors
May also assist in CSR duties below as needed
Customer Service, intake of BOLs, and commodities being delivered or transferred
Fulfill daily workload and tasks delegated by manager/cross-train as necessary
Enforces safety policies and procedures with other employees and visitors to the facility
Updating and maintaining customer databases
Monitoring and ordering customer inventory
Maintaining filing systems
Maintain and communicate customer inventory information
Compiling records of office duties and activities
Handling inquiries and incoming customer work order requests
Reviewing files and records to answer customer requests for information
Checking and distributing documents and correspondence
Photocopying, scanning, faxing, and sending emails
Organizing and scheduling customer work orders
Answer phone calls for the facility
Utilize an inventory tracking system
Education & Experience:
Bachelor's or equivalent preferred and a minimum of 5 years of relevant experience (Truck dispatching, Customer service in logistics)
Valid Driver License
Prior Railyard preferred
Previous experience in Supervising other employees
Ability to understand and follow operating procedures and policies
Proficient computer skills with SAP, Excel, Microsoft Word, and Outlook
Dedicated to serving clients by focusing efforts on listening and responding effectively to customer questions, resolving and evaluating problems to their satisfaction.
Ability to develop and maintain relationships with others and adapt to a situation appropriately.
Ability to be structured and methodical in working skills, balancing multiple projects, and prioritizing.
Ability to actively engage in conversations to communicate with economy and clarity, clearly understand the message and intent, and receive and process feedback.
Customer Service Project Manager
Manager Job 17 miles from Norcross
Leads and coordinates the daily requirements specific to assigned projects from pre-sales activity through execution, shipment and final project closeout. Exercises independent judgment and discretion to maintain project scope and perform within schedule and budget parameters. Develops and strengthens customer relationships and generates after-sales business opportunities.
Territory: GA, SC, TN, AL.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Documents and clarifies project scope, requirements and estimates.
Works with stakeholders to develop and maintain the project timeline.
Develops responsibility matrix with all stakeholders and cross functional team members.
Conducts periodic meetings with stakeholders presenting status and recording open issues.
Publishes status and open issues after each periodic meeting.
Works with customer and sales to manage change requests to maintain planned margin.
Reviews project proposals to develop goals, time frame, budgets, and procedures for accomplishing projects.
Analyzes project profitability, develops and manages project budget, and monitors receivables.
Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.
Identifies necessary resources and leads assigned team members through project completion.
Creates, executes, and adjusts project work plans as needed.
Develops and strengthens customer relationship.
Manages day-to-day operational aspects and client interaction.
Generates after-sales business opportunities.
Orders materials related to projects.
Creates and maintains job records for each project, including Estimates, Jobs, Sales Orders, and Shippers in ERP/CRM systems.
Prepares for engagement reviews and quality assurance procedures.
Manages change and problem resolution, identifies opportunities for improvement.
Anticipates gaps relative to project scope and timeline. Takes appropriate countermeasures to ensure project scope is achieved.
Ensures proper documentation completion (including lessons learned) and storage.
Facilitates team and client meetings effectively and mitigates team conflict.
Delivers informative, well-organized presentations.
Provides periodic status reports to management.
Builds a knowledge base of each client's business, organization and objectives.
Assists on the pre-sales (definition of scope, clarification of requirements, estimation, quoting, work breakdown and scheduling) effort if required.
Travels as needed (domestic and international) depending on the nature of the projects assigned.
Oversees and/or coordinates activities of on-site field service personnel.
SUPERVISORY RESPONSIBILITIES
Oversees the daily activities of on-site field service personnel and provides input regarding employee training opportunities; planning, assigning, and directing work, addressing complaints and resolving problems.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university and five years of related technical/engineering experience and/or training; or equivalent combination of education and experience.
Experience with KUKA Robots is a plus.
Agile project management methodology experience is desired.
KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.
ROCKET FARM RESTAURANTS GENERAL MANAGER - UP TO $100K/yr. + BONUS (ATLANTA)
Manager Job 17 miles from Norcross
At Rocket Farm Restaurants, the core philosophy that defines our culture is “We serve the person who is serving the guest.” Our culture is not something we act out on the floor of the restaurant. It starts with how we treat and serve one another in the kitchen - with dignity, respect, and care. We believe there should be no difference in how we treat and serve one another in the kitchen and how we treat and serve our guests in the dining room. We hope you agree and will consider joining us!
Rocket Farm Restaurants is seeking a General Manager to lead our dynamic team!
The General Manager leads all aspects of restaurant operations by helming the team in an open, positive and approachable manner. He/she monitors the restaurant in its entirety, controls seating and oversees menu changes in addition to hiring, training and developing all staff. He/she monitors the service and performance of the team and is able to anticipate guests' needs to proactively and effectively to ensure guests' total satisfaction. The General Manager leads daily meetings while fostering an educational and positive work environment. 10-years of progressive restaurant experience preferred, five of which are in senior management. Apply today and become part of a dynamic, innovative, and heartfelt group of unique individuals!
Competitive salary: $80,000 - $100,000/yr. DOE + generous quarterly bonus program
Full benefit eligibility after 30-days of employment:
Major Medical, Dental, Vision, Life Insurance
As a valued member of our team, you will also receive:
A supportive culture and ethical work environment
Dynamic performance-based raises and promotions
Paid Time Off, Childbirth Recovery Leave and Parental Leave to support a healthy work-life balance
Significant Long-term Retention bonuses
Family time on most major holidays: New Year's Day, Memorial Day, Juneteenth, July 4
th
, Labor Day, Thanksgiving, Christmas Eve and Christmas Day
50% discount at all Rocket Farm Restaurants - Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park
Rocket Farm University: specialized leadership classes and personalized support for career advancement
Employee-led Mentorship programs, Advisory Council and Safety Committee
Sales Operations Manager
Manager Job 17 miles from Norcross
Job Title: Sales Operations Manager
Our client, a high-growth cybersecurity startup specializing in Attack Surface Management (ASM), is seeking a Sales Operations Manager to optimize and scale its sales processes. This is a key role for a data-driven strategist with early-stage startup experience who can help drive efficiency, pipeline visibility, and revenue growth.
Key Responsibilities:
Design, implement, and refine sales processes, tools, and workflows to support a fast-growing go-to-market team.
Manage CRM systems (e.g., Salesforce, HubSpot) to ensure accurate forecasting, reporting, and pipeline tracking.
Develop and analyze sales performance metrics, identifying trends and opportunities for optimization.
Collaborate with sales leadership to streamline lead management, deal execution, and compensation structures.
Support cross-functional initiatives with marketing, finance, and customer success teams to improve alignment and efficiency.
Qualifications:
3-5+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy (preferably in cybersecurity or SaaS).
Hands-on experience with CRM platforms, sales automation tools, and data analytics.
Strong analytical skills with the ability to translate data into actionable insights.
Experience working in an early-stage startup, comfortable with fast-paced, evolving environments.
Excellent communication and problem-solving abilities.
This is a high-impact, strategic role with opportunities for growth and leadership. Competitive salary + bonus + equity offered.
If you are successful within the screening process - someone from the team will reach out!
Kitchen Manager
Manager Job 37 miles from Norcross
*Fantastic Opportunity* *100% Scratch Kitchen* Executive Chef / Kitchen Manager Essential Functions:
Knowledge of all dining room and kitchen systems and operation. Must demonstrate the ability to run effective shifts in all aspects of the restaurant.
Provides direction, coaching, training and development for assistant managers and all team members including food quality, service standards, safety and sanitation, and company policies and procedures.
Ensures consistent execution of all systems, standards and cost controls.
Responsible for establishing and appropriately communicating goals to General Manager and Local Owner on a regular basis.
The Executive Kitchen Manager communicates effectively with the guest, team members, management team, local owner, Station 5 team, and vendors.
Effectively maintains cleanliness of exterior and interior facilities and ensures sufficient supply levels for team members to execute their responsibilities.
Oversees BOH schedules, effectively maintaining staffing levels, labor goals and guest satisfaction.
The Executive Kitchen Manager oversees department inventory procedures and is able to coach and develop assistant managers to complete weekly inventory in their area of responsibility.
Effectively manages BOH budgets including forecasting.
The Executive Kitchen Manager interviews and assists in the hiring of all departments to maintain appropriate staffing par levels.
Effectively manages assistant managers and team members to ensure all food and service standards are met each shift and ensures all guests have a great experience.
The Executive Kitchen Manager follows safety procedures and standards when operating all equipment.
Ability to handle multiple priorities, work under stress and exercise good judgment.
Chef / Kitchen Manager Experience and Educational Requirements:
High school diploma or general equivalency diploma (GED). Some college preferred.
Three to five years of high volume full-service restaurant management experience preferred.
Exceptional leadership and motivational skills required.
Must be able to attract, train, develop and retain the very best Team Members in the industry.
Exceptionally strong guest service focus with the ability to provide an exceptional dining experience for every guest.
Ability to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management.
Chef / Kitchen Manager Physical Requirements (Reasonable Accommodations may be requested):
Performs duties that require bending, lifting, reaching and turning. Transports items and containers (weighing up to 50 lbs.). Able to stand up to 8 hours or longer if needed.
Additional requirements for a Chef / Kitchen Manager include:
Ability to sit or stand for extended periods of time and work in a restaurant environment.
Ability to lift at least 50 pounds.
Ability to talk and hear, and use hands repetitively to finger, handle, feel or operate kitchen equipment and other standard office equipment; reach with hands and arms; bend, kneel and crouch and climb.
Climbing ladder and step stool.
Exposure to heat.
Dexterity required for handling food items and dishes.
The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.
Talroo456
Assistant Restaurant Manager
Manager Job 19 miles from Norcross
BRING YOUR FIRE, CAREERS START HERE! TOTAL COMP NEAR $70k!
The Restaurant Manager position is responsible for providing uncompromised excellence at all times, making food, the guest and our team members a constant priority. The Assistant Restaurant Manager demonstrates a consistent track record of positive business results and effective, sustained leadership that contributes to the success of their restaurant and the brand. The Assistant Restaurant Manager upholds all company policies, procedures and standards through the management team and team members. This position is accountable for analyzing reports and feedback regarding service and food standards, guest feedback, costs, cleanliness, and team member engagement and creates action plans to improve overall operations and results.
Essential Functions:
Ensures flawless execution of every detail, every shift, by every team member, to ensure we exceed Guest expectations at all times.
Provides direction, coaching, training and development for team members including food quality, service standards, safety and sanitation, and company policies and procedures.
Ensures all food, beverage and service standards, policies and procedures are adhered to.
Partners with the GM to ensure financial performance of the restaurant.
Restaurant Assistant General Manager ensures consistent execution of all systems, standards, inventory and cost controls.
Partners with the GM to create and implement plans that result in improved financial performance in all areas of the operation.
Restaurant Assistant General Manager partners with GM to plans, execute and follow up on new company initiatives.
Utilizes catering team to inspire community involvement and build sales.
Assistant Restaurant Manager ensures team members and manager schedules support the positive performance of the restaurant by verifying the right people in place and par levels are scheduled according to projections. Interviews and assists in final selection of all team members, maintaining appropriate staffing par levels.
Partners with GM to verify that all daily administration is carried out according to policy and standards.
Proactively organizes and plans work anticipating the ever changing needs of the business.
Assistant Restaurant Manager communicates effectively with the guest, team members, management team, local owner, Station 5 team, and vendors.
Responds to guest feedback promptly and ensures positive guest recovery.
Ensures cleanliness of exterior and interior facilities and sufficient supply levels to execute their responsibilities.
Follows safety procedures and standards when operating all equipment.
The Assistant Restaurant Manager provides a safe and professional, non-hostile, harassment free working environment for team members.
Ability to handle multiple priorities, work under stress and exercise good judgment.
Experience and Educational Requirements:
High school diploma or general equivalency diploma (GED). Some college preferred.
Minimum of three years of high volume full-service restaurant management experience.
Exceptional leadership and motivational skills required.
Must be able to attract, train, develop and retain the very best Team Members in the industry.
Exceptionally strong guest service focus with the ability to provide an exceptional dining experience for every guest.
Ability to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management.
Physical Requirements (Reasonable Accommodations may be requested):
Performs duties that require bending, lifting, reaching and turning. Transports items and containers (weighing up to 50 lbs.). Able to stand up to 8 hours or longer if needed.
Additional requirements include:
Ability to sit or stand for extended periods of time and work in a restaurant environment.
Ability to lift at least 50 pounds.
Ability to talk and hear, and use hands repetitively to finger, handle, feel or operate kitchen equipment and other standard office equipment; reach with hands and arms; bend, kneel and crouch and climb.
Climbing ladder and step stool.
Dexterity required for handling food items and dishes.
The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.
Litigation Support Manager
Manager Job 17 miles from Norcross
Freeman Mathis and Gary is a national litigation firm located in the Cobb Galleria in Atlanta, GA. The Litigation Support Manager will serve as the primary resource to identity the correct litigation support vendor for any situation. The position is responsible for identifying and maintaining relationships with litigation support vendors/partners, negotiating contracts, creating standards for the vendors, and making sure firm stakeholders are aware of the vendors they should be using. In addition, this position will track and enforce preferred and mandatory vendor relationships imposed by the firm's insurance defense clients. Vendors include but are not limited to expert witness, court reporting firms, record retrieval firms, research databases, legal publications, legal AI providers, trial support vendors.
The following set of success factors describe the characteristics of those who are successful in our Firm:
Helpful, Congenial, Personable, Positive
Unpretentious, Approachable, Respectful, Team Oriented
Accountable, Takes Ownership, Corrects Mistakes
Organized, Timely, Confidential, Responsive (within 24 hours)
Duties and Responsibilities:
Serve as the primary point of contact with litigation support vendors.
Assist in negotiating contracts with vendors.
Maintain and coordinate the firm's trial technology including Trial Pads
Coordinate obtaining Westlaw credentials for individual FMG offices
Identify and maintain relationships with outside litigation resources.
Identify software to be used to track vendor relationships and maintain the same
Manage renewals of vendor contracts
Track and enforce the use of preferred and mandatory vendors required by the firm's clients.
Prepare and develop reports and analytics as required by firm leadership
Track subscriptions to various publications used by FMG attorneys, determine if they are duplicative of Westlaw
Serve as the primary resource in the firm to identify the correct vendor for each situation.
Track and enforce preferred vendor relationships required by insurance clients.
Approve payment of vendor invoices in coordination with the Director of Legal Operations.
Other duties as assigned
Education, Experience, and Skills:
BA/BS degree or equivalent is preferred.
2+ years of vendor management experience or similar experience interacting with litigation vendors such as court reporters, document retrieval firms, legal AI firms,
Basic understanding of insurance defense litigation
Experience as paralegal helpful
Excellent organizational and problem-solving skills required for optimal workflow and efficiency
Dedicated to providing customer service that meets or exceeds expectations
Excellent communication and interpersonal skills
Ability to multi-task, prioritize and work to meet tight deadlines
Demonstrates a strong attention to detail, catches errors and corrects them quickly, and creates quality work products
Ability to perform at high levels in a fast-paced, dynamic work environment in the office
Adaptable to changing priorities and work demands
Pro-active, follows through with minimum direction, and displays initiative
Exhibits a positive attitude and has confidence
What we offer you
Competitive compensation
Comprehensive benefits package, including medical, dental, and vision
HSA and FSA plans available for employees and dependents
Work-life balance
Generous PTO policy
401K plan including a 3% Employer Safe Harbor contribution
Firm paid life insurance and long-term disability
Employee Assistance Program
Year-end bonuses and referral fee programs
EEO Statement
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunity to all applicants and employees by maintaining a workplace free of discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or other protected group status as provided by law. FMG complies with all applicable federal, state, and local laws. Employment dependent on successful completion of a background check and drug screen.
Store Manager
Manager Job 17 miles from Norcross
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
Responsibilities
Supervise day-to-day activities and assist in the food and beverage outlets
Create innovative programs and promotions that drive revenue through increased guest patronage
Aid in all financial budgeting operations to maximize profitability
Qualifications
At least 1-2 years' of full-service restaurant management
Flexibility in working hours and a willingness to cover shifts as needed
Ability to multi-task, organize, and prioritize work
Store Manager, The Outlet Shoppes at Atlanta
Manager Job 21 miles from Norcross
STORE MANAGER, OUTLET
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward driven, multi-tasking individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur - we encourage an innovative workplace to creatively drive your business by being a hands-on leader! As a Store Manager, you will develop a dynamic team that is focused on the client experience and building lasting relationships, while strategically driving the business through proactive planning, innovation, and execution.
WHAT YOU'LL DO:
Empower, develop, motivate, and work alongside team to drive results through delivering an elevated customer experience
Recruit, hire, and retain best in class talent
Deliver operational excellence in all store processes
Develop strategic plan to drive sales through business analytics and achieving productivity goals
Create foot traffic through community involvement
Demonstrate flexibility and ability to multitask in a fast-paced store environment
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
2+ years of relevant Store Manager experience as a proven leader
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with the ability to engage; a true brand ambassador
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Strong in performance management and team development
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS:
Cross-Brand Discount
Clothing allotment
Competitive paid time off
Internal mobility across Versace, Jimmy, Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Operations Manager
Manager Job 6 miles from Norcross
As an
Operations Manager
, you will be the driving force behind the success of the operations across the Duluth, GA site. Your leadership will empower the team to optimize performance, cultivate high-performing teams, and ensure seamless, profitable delivery of our client's supply chain and manufacturing solutions.
Responsibilities:
Planning and controlling production schedules and coordinating with material requirements to ensure a controlled flow of approved materials
Oversee production operations (assembly, material forming/shaping, processing, treating, packaging, etc.)
Oversee Quality Standards and working with external auditors
Uses production planning and scheduling to limit materials shortages
Researching, evaluating, and recommending changes to production processes, systems, technology, or equipment to enhance organization's production capabilities
Collaborates with the customer service, engineering, and sales departments to identify and resolve quality concerns.
Measures productivity by analyzing performance data, financial data, and activity reports.
Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
Ensures production equipment complies with professional and safety standards.
Schedules maintenance and repair of equipment used in production process to avoid downtime or delays.
Allocated hours worked by employees to be billed back to client projects
This role is responsible for working directly with production and sales support staff. Hours are Monday through Friday from 7:30am to 5pm (flexible, depending on business need).
What we look for:
Extensive knowledge of manufacturing requirements and planning.
Excellent communication and interpersonal skills.
Excellent analytical and problem-solving skills.
Embrace change and be nimble through the dynamic and evolving environments.
Transparent, collaborative, dependable and forward-thinking.
Have resilience and drive with accountability and responsibility
Excellent communication, both written and verbal
Project management skills with proven ability handle multiple priorities and meet deadlines
Role Requirements:
Bachelor's degree in Supply Chain Management, Business Management, Engineering or a related discipline preferred.
5+ years of experience managing a team.
5+ years of experience in a production management or supply chain related role.
Experience with quality standards, ISO and/or AS9100 experience required.
Proficient with computerized materials control programs.
Proficient with Microsoft Office Suite or similar software.
Submit your resume today!
Shift Manager
Manager Job 7 miles from Norcross
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Other
General Manager
Manager Job 17 miles from Norcross
⚡ Role: Head of Project Operations
💼 Industry: Urban transportation
💰 Salary: $180,000 - $230,000 + Equity
About the Company:
I am working with a leading mobility infrastructure company focused on executing large-scale transportation projects. They're seeking a strategic Head of Project Operations to lead the successful execution of complex mobility infrastructure initiatives, ensuring seamless delivery from initial construction to full-scale operations. This leader will play a pivotal role in expanding projects in the Metro Atlanta region, driving growth while managing key stakeholder relationships.
⚡ Key Responsibilities:
Project Leadership: Oversee full lifecycle project execution, from planning and construction to operational deployment.
Stakeholder Engagement: Build and maintain strong relationships with local agencies, business leaders, and state officials to ensure project alignment and support.
Expansion & Growth: Identify and evaluate new business opportunities within Metro Atlanta, aligning with the company's strategic expansion goals.
Cross-Functional Collaboration: Work closely with internal teams-including infrastructure, operations, and business development-to drive project success.
Resource & Budget Management: Oversee project timelines, budgets, and resources, ensuring efficiency, cost control, and alignment with corporate objectives.
Risk Mitigation: Proactively identify challenges and implement effective mitigation strategies.
Reporting & Optimization: Provide regular project updates to senior leadership, documenting best practices to enhance future initiatives.
Contract & Vendor Management: Oversee contract negotiations, resource allocation, and consultant coordination to keep projects on schedule and within budget.
Innovation & Efficiency: Act as a key link between project teams and product/technology divisions, fostering innovation and operational effectiveness.
⚡ Key Requirements:
Experience: Minimum 5+ years in project management, with 10+ years of overall professional experience in infrastructure or transportation-related projects.
Industry Expertise: Background in infrastructure development, high-tech vehicle or transportation systems, rail operations, or large-scale transportation construction projects.
Preferred Experience: Exposure to supply chain management or manufacturing, particularly in autonomous vehicle integration.
Adaptability: Experience working in both corporate and startup environments, demonstrating agility in fast-paced, evolving settings.
Technical Knowledge: Familiarity with transportation infrastructure, regulatory frameworks, and public-private partnership models.
⚡ Sounds like you? Click on the ‘Easy Apply' button or send your resume directly to *************************. You can also message me directly!
Retail Store Manager
Manager Job 17 miles from Norcross
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Atlanta, Georgia
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
General Manager
Manager Job 17 miles from Norcross
CGL is currently actively seeking a CEO candidate to lead a team and manage the daily operation of the business in the United States. This role will be crucial to develop and implement a strong sales strategy responding to the market of North America.
Responsibilities
Develop and implement the effective sales approach to connect with Key account
Manage operations and finances of business to ensure the profitability
Recruit and train new hires on business practices
Drive development of employees
Ensure that quality of work or service is regulated
Qualifications
Management and Customer Service experience Strong administrative skills
Demonstrated ability to lead
Comfort working with budgets, payroll, revenue and forecasting Strong communications skills
General Manager Commercial (Electronic Components Industry)
Manager Job 10 miles from Norcross
Our client is a globally recognized leader in high-performance connectors and cable assemblies, serving a diverse range of industries with innovative and reliable solutions. They are seeking a General Manager - Commercial to lead all commercial activities in the Americas. This hands-on, entrepreneurial executive will drive business growth by identifying opportunities in key markets, developing strategic plans, and fostering strong partnerships with clients and industry leaders.
A critical focus will be expanding beyond the core business, particularly in the military and defense sectors, while also uncovering new opportunities in the medical field.
This role requires a dynamic sales leader with a strong technical background and a deep understanding of complex, high-performance products used in critical applications such as medical and military technology.
Key responsibilities:
Develop and execute a strategic growth plan, including business cases, target markets, financial goals, resource needs, and delivery models.
Contribute to short- and long-term sales and corporate growth strategies, including acquisitions and product development.
Support product positioning strategies to enhance brand awareness.
Lead the expansion of a key product line into the military market through strategic sales, market penetration, and customer relationships.
Strengthen sales and market presence by working with distributors, supporting trade shows, seminars, and product demonstrations.
Create compelling presentations and proposals, negotiate contract terms with customers, and collaborate with pricing and product management teams.
Identify and cultivate key market players, building strategic partnerships and maintaining strong industry relationships.
Stay ahead of market trends, competitive insights, and technological advancements to drive sales and innovation.
Provide regular sales reports, including pipeline updates, forecasts, key account insights, and market conditions
Perform other duties as assigned.
Key qualifications:
Bachelor's degree in Engineering, Business, or related field.
Proven success in sales, business development, and key account management, ideally within a growing company of comparable size.
Strong background in the electrical/electromechanical sector, with a preference for experience in connection and cable management technology.
Experience in military/defense sales, including familiarity with system integrators and key decision-makers, is highly desirable.
Demonstrated success in building and managing strategic accounts and fostering long-term relationships.
Established industry contacts and experience engaging with key players in target markets (e.g., medical, military/defense) is a strong advantage.
Expertise in direct sales, dealer networks, manufacturer representatives, and project sales.
Experience managing a business unit with P&L responsibility, aligning sales with broader organizational goals.
Global perspective with experience working across diverse cultures; background in European-owned companies is a strong advantage.
Store Manager
Manager Job 17 miles from Norcross
ABOUT US
For over 40 years, Brahmin has been designing luxury handbags that spark confidence in the people who carry them. Our croc-embossed Melbourne leather has been our signature since our start in 1982 and is well-loved for its one-of-a-kind texture. It all starts with a design. Each product is thoughtfully engineered for fashion and functionality. Then we hit the road to source the finest materials from around the globe. Be a part of our Retail team to assist our customers to ensure we deliver the highest quality products that stand the test of time.
Basic Purpose:
The Brahmin Leather Works Store Manager is responsible for leading, developing and supporting the store team to meet or exceed the company goals for profitable revenue growth within a retail store. This position is responsible for implementing, executing, and management of retail division directives. The Store Manager is also responsible for implementation of visual directives, development of customer base and creating a store environment which provides exceptional sales and customer service.
PRINCIPAL ACCOUNTABILITIES:
Talent Management:
Manage staff by providing timely coaching and feedback to maximize individual and team performance.
Develop and maintain positive working relationships that create a positive work environment.
Educate the store team on fashion trends and product knowledge.
Maintain two-way communication with the Assistant Manager to stay abreast of company and store information and brand initiative, as well as inform the assistant manager of all store activities.
Ensure associates meet appearance standards that professionally represent the brand while following dress code guidelines
Cultivate an environment that positions Brahmin Leather Works as an Employer of Choice.
Provide effective on boarding and support learning opportunities.
Provide clear direction to associates and appropriately delegate tasks.
Network, Recruit, Interview new candidates.
Provide timely coaching and feedback to team members when appropriate as well as manage performance issues.
Sales and Service:
Achieve sales and service metrics in key measurable areas including: DPTs, UPTs, AURs, GM % and Customer Conversion.
Use company resources and personal leadership to facilitate and sustain a strong selling environment that holds associates accountable for achieving productivity standards and other sales metrics.
Analyze store reports to optimize performance and take action based on business trends.
Lead by example and maintain consistent selling and service standards through communication, training and individual accountability. Identify opportunities to maximize sales and ensure financial goals achieved.
Demonstrate a high level of selling and customer service skills to achieve sales.
Service multiple customers at a time, multi-task or handle projects simultaneously.
Exhibits knowledge of industry trends and the competitors.
Building Clientele:
Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics
Ensure exceptional selling interactions that guarantee meaningful experience and build brand relationships.
Drive brand loyalty by supporting all service enhancers to build strong relationships, including active use of clients books and marketing initiatives with local businesses for store events.
Store Operations:
Plan and prioritize tasks and responsibilities to meet the needs of the business.
Maintain store cleanliness and housekeeping standards.
Protect company assets and maintain a safe work environment.
Ensure compliance to all company policies and procedures as well as local, state and federal employment laws.
Planning and execution of Brahmin brand visual direction.
Participates in and leads special projects and other duties as assigned.
Qualifications:
Lead with integrity and enthusiasm to motivate to total store achievement.
Strong drive, ambition, and passion for selling and for the overall store business success.
Must be outgoing and assertive with the ability to make store business success.
Ability to communicate professionally and in a timely matter with employees, customers, associates, and company partners.
Ability to lead by example and maintain consistent selling and service standards through communication, training and individual accountability.
Provide clear and timely communication with corporate partners
Maintain professional appearance that reflects the brand while adhering to dress code.
Ability to work a flexible schedule based on the needs of the business including opening/closing shifts as well as weekends and holidays.
3-5 years of store management experience in luxury goods or a comparable retail environment with the focus on clienteling.
Bachelor's degree required
Physical requirements: Must be able to stand up to 100% of working time during a work shift standing and moving. This role involves constant moving, communicating, reaching, grabbing and standing for the entire work shift. Occasionally involves stooping, kneeling, crouching and climbing ladders. Must be able to lift up to 40 pounds.
The describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties, and skills required. This job description represents the physical activities, demands and working conditions an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job duties and responsibilities without posing an undue hardship.
Brahmin Leather Works LLC is an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances. We strongly encourage qualified candidates of all different backgrounds to apply.
Assistant Store Manager
Manager Job 17 miles from Norcross
Assistant Manager (Bench) drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals.
**Hiring immediately downtown Atlanta**
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Retail Store Manager
Manager Job 17 miles from Norcross
About the Company
MontroseGroup.info
About the Role
Are you ready to ignite your career in sales with passion and professionalism? We are seeking an energetic and motivated Remote Sales Representative to join our thriving team and propel the growth of our life insurance products for Mortgage Protection. As a key player in our sales force, you will propel strong client relationships, uncover customer needs, and offer custom life insurance solutions. This thrilling role lets you work independently, meet potential clients in various settings, and hit your sales targets in a rewarding and supportive environment.
Responsibilities
Prospecting and Lead Generation: Our company has a streamlined lead generation system, meaning these individuals are qualified buyers with a need for our product.
Client Consultation: Perform comprehensive needs assessments to understand clients' financial goals and insurance needs, presenting and explaining life insurance options to help clients make informed decisions.
Sales Presentation: Deliver captivating sales presentations to individuals and groups, showcasing the benefits and features of our life insurance products. Tailor presentations to address specific client concerns and preferences.
Relationship Management: Cultivate and maintain long-term relationships with clients, offering continuous support and service. Conduct regular follow-ups to ensure customer satisfaction and policy retention.
Market Research: Stay abreast of industry trends, competitive products, and market conditions. Utilize this knowledge to position our life insurance products effectively and provide clients with pertinent information.
Compliance: Ensure all sales activities adhere to state regulated requirements and company policies, maintaining confidentiality of client information and upholding ethical standards.
Qualifications
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Self-motivated with a results-driven mindset and the ability to work independently.
Life insurance license or the ability to obtain one (we will assist you in acquiring your license if you are not currently licensed).
Benefits
Competitive compensation with the most attractive commission and bonus structure in the industry.
Comprehensive training and continuous professional development.
A supportive team environment with access to seasoned mentors.
Opportunities for career advancement within the company.
Compensation
Range is based on the average rep in current markets
Bonuses are performance based and paid every month on the 15th
Residuals are paid on the anniversary date of the client's sale.
Part Time Retail Store Assistant Manager
Manager Job 11 miles from Norcross
Your Role...
By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the Assistant Manager will lead their team to fulfil Blick's commitment to our customers, the Arts, and our local communities. Responsibilities include,
Direct and oversee the overall operations of the retail location.
Increase sales volume, upholding customer service values, develop and maintain customer and school relationships, maintain proper stock levels, maintain inventory replenishment orders, special orders, and factory direct drop shipping orders.
Assists the Store General Manager with the House Account Program including, but not limited to, processing House Account orders, contacting Account customers, and maintaining customer relationships.
Oversee all aspects of inventory such as: Vendor Direct and Special Orders, Min/Max Changes, Inventory Adjustments, Weekly Cycle Counts, Store Transfers, RTVs, and shipment processing.
Maintain company POGs, display and signage compliance, cleanliness standards, and supply orders.
Pre-Inventory coordination of store including creation of store map, section labeling, pre-count assignments, product bundling, labeling all non-scan product, staff assignments for inventory, completion and transmission of all post inventory count forms.
Ensure compliance to all Loss Prevention and Safety measures, Dick Blick Company Policies and Procedures, and operational controls.
Shift supervision, including opening and closing the store, managing payroll, creating weekly schedule, staff tasks and duties assigned on a daily basis.
Interview candidates for open non-exempt associate positions.
Solve associate issues in partnership with other members of management.
Execute the training of all store associates on Blick Onboarding Training, Sales Training Program, promotional events, and Featured Products.
Communicate and maintain daily, weekly, and monthly sales goals for all associates.
Coordinate marketing programs at store level along with ensuring compliance to National Marketing programs.
Understand and manage the financial well-being of the store using the annual budget and monthly Profit & Loss reports.
Oversee ordering of store supplies through retail purchasing and monitor expenses.
General Requirements:
Ability to work both independently and in a team environment.
Excellent Communication Skills.
Willing and able to relocate for future opportunities if required.
Is willing and able to work a minimum of two nights per work week. Must close Friday and Saturday a minimum of one weekend per accounting period, minimum of one Sunday per accounting period.
Availability to work flexible schedules including day/evening shifts, weekends and holidays as required by the needs of the business.
Regular attendance in accordance with the attendance policy.
Competencies:
Elevates Service Standards
Leadership
Champions Core Values
People
Operations
Supervisory Responsibility:
The Assistant Manager directly and indirectly supervises personnel within their store location.
Physical Demands:
Must be able to lift and carry 50 pounds while using the appropriate lifting techniques and following all safety rules.
Prolonged walking, standing, and climbing ladders.
Travel:
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Qualifications:
High School Diploma, College preferred but not required.
One year of previous retail management experience or one year of employment with Blick.
Demonstrated superior sales performance throughout career.
Computer literate, including Microsoft Word and Microsoft Excel.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pay Rate:
The pay range below is provided in compliance with state/city specific laws. This pay range applies to this location. Pay ranges may be different in other locations.
$19.00 - $21.00 per hour + Sales Incentives
Benefits Include
401K & Profit Sharing Plan
Incentive Bonus Plans
Paid Time Off
Employee Discount
Who we are...
Founded in 1911, Blick Art Materials is in its third generation of family ownership, and is the largest and oldest provider of art supplies in the United States.
Our Mission...
At Blick Art Materials, our family owners and dedicated staff support the Visual Art Community by providing the widest selection of art supplies at the lowest prices. With extraordinary service and integrity, we strive to provide artists, educators, students, and our employees with the tools, assistance, and training they need to grow, innovate, and reach their creative potential.
Assistant Manager
Manager Job 10 miles from Norcross
The Role:
At Freebird, product and people are the heartbeat of our story and the “sole” of our brand. Creating beautiful, unique boots laid the foundation to that story but the feet inside our boots built the journey. Freebird employees reject the norms of an ordinary customer experience and pride ourselves on building deep and genuine relationships with our customers. Those relationships have always been at the forefront of everything we do and is the reason why we are so excited to rapidly expand our store footprint throughout the U.S. As we experience hyper growth, we are looking for career driven individuals that are as obsessed with creating an exceptional customer experience as we are.
Beyond building beautiful stores we will be hiring teams of unique and diverse individuals that represent our brand and our mission in each region. These teams will be a part of shaping the voice and character associated with the Freebird name. These individuals will have the opportunity to career climb in a quickly growing company that puts people and product above all else.
The ideal candidate will be passionate, self-driven, and a highly organized individual with a desire to make a difference in people's lives. Additionally, they will be confident, creative, bright, friendly, helpful, detail-oriented, and able to consistently perform at the highest level. Candidates must be well spoken and confident in their ability to interact with strangers, as well as be able to remain calm and organized at all times.
Responsibilities:
Leadership and Team Development
Contribute to a positive work environment that all employees are excited to come into, be challenged by, and contribute to
Be a proactive and solution-based contributor
Create and contribute to an environment where knowledge is being passed down successfully and feedback is welcomed
Lead by example, implement and uphold Freebird's standards amongst your peers and Stylists
Network/recruit within our four walls and in the community
Ownership of Stylists daily development and coaching “in the moment”
Ensure all employees understand company policies
Maintain a strong understanding of team/personal development (strengths/weaknesses, responsibilities)
Customer Experience
Exemplify, create, and uphold a positive and unique customer experience, ensuring all team members can successfully execute the Freebird experience
Actively manage training of all Stylists on the customer experience
Make every customer interaction memorable and unique to their individual needs
Continually build a clientele base and develop relationships in your community
Have your finger on the pulse of your sales floor and take ownership of all customer interactions
Build a strong knowledge of our Company story, product line, brand aesthetic, and philosophy to effectively teach and inspire our team and customers
Operations/Inventory Management
Analyze business trends and have a strong understanding of store numbers, best sellers, KPI's and put that knowledge to work
Maintain knowledge of stock room capacity and keep inventory neatly organized within it
Meet cleanliness standards on a daily/weekly/monthly basis
Ensure all operational policies and systems are being met daily
Visual Merchandising
Track best sellers and inventory weekly
Know when new shipment is coming and having a plan for where new shipment will be merchandised
Manage and teach company standards for all product styled on the floor
Ensure all store inventory is merchandised on the sales floor
Follow company merchandising guidance
Business Planning
Monitor business trends to work with Store Director ahead of time, to guarantee the team is staffed properly to drive business
Continuously assess business performance through reports and sales data to create action plans to improve results for the store
Learn the importance of planning and thinking through making the schedules
Relay critical business events/information to team members
Drive business results by maximizing daily sales goals, setting challenging goals for your team and recognize exceptional performance
Requirements:
2+ years relevant customer service experience in a fast paced, challenging, and creative customer facing environment
High School diploma required
Bachelor's degree in business or related field preferred
Excellent organizational, verbal and written communication skills
Able to work flexible schedules including nights, weekends and holidays
Compensation: hourly base rate + commission