Manager Jobs in Mineola, NY

Job Title: Service Desk Manager Employment Type: Full-Time Salary: Competitive & Technology& specializes in delivering impactful technology solutions with a focus on data analytics, cybersecurity, cloud computing, and staff augmentation. We empower our clients to achieve digital transformation and optimize operations through innovative strategies. We are actively seeking a skilled Customer Success Leader to drive results for one of our clients. Job Summary: The Service Desk Manager is responsible for overseeing a large-scale service desk that handles an average of 40,000 calls monthly across multiple departments with strict service level agreements (SLAs). This role involves managing a team of Service Desk Analysts, Leads and Managers while ensuring high-quality, efficient service delivery that aligns with organizational objectives and customer satisfaction standards. The ideal candidate will possess strong leadership skills, extensive experience in service desk operations, and a deep understanding of ITIL and incident management best practices. Key Responsibilities: Service Desk Management: Oversee day-to-day operations of the Service Desk to ensure efficient handling of calls, emails, and tickets from end users across various departments. Manage and optimize workflows and processes to handle a high call volume while maintaining service quality. Ensure timely and accurate ticket resolution and escalate issues as needed to maintain customer satisfaction and adherence to SLAs. Team Leadership and Development: Lead, mentor, and develop a team of Service Desk Analysts, including hiring, training, and performance management. Foster a positive and productive work environment focused on continuous improvement and excellent customer service. Coordinate with other managers and departments to ensure resources are allocated effectively, balancing workloads and coverage. SLA and KPI Management: Monitor service desk performance against key performance indicators (KPIs) and SLAs, ensuring compliance with established targets. Generate regular reports on team performance, incident resolution times, call volumes, and other relevant metrics. Identify trends and areas for improvement, proactively implementing solutions to optimize service quality and efficiency. Incident and Problem Management: Implement and maintain best practices for incident and problem management in line with ITIL frameworks. Ensure that incidents are logged, categorized, and prioritized correctly, and that problems are escalated when necessary. Work closely with technical teams to analyze recurring issues and develop permanent resolutions to improve service reliability. Stakeholder and Customer Engagement: Serve as a point of escalation for critical incidents and maintain regular communication with key stakeholders regarding service desk performance. Collaborate with other departments to align service desk support with business goals and improve user experience. Manage customer feedback and implement changes to enhance satisfaction. Continuous Improvement and Process Optimization: Develop and implement strategies to improve service desk processes and support efficiency. Stay current with industry trends and technologies to identify opportunities for improvement. Leverage automation tools where possible to improve response and resolution times. Budgeting and Resource Allocation: Manage the service desk budget, including staffing, technology, and other resources. Forecast resource needs based on projected call volumes and trends to maintain service levels during peak periods. Qualifications: Bachelor's degree in IT, Business Administration, or a related field; ITIL certification preferred. 5+ years of experience managing a high-volume service desk, preferably in a large organization with multiple departments. Strong leadership, communication, and interpersonal skills, with a proven ability to motivate and manage a team. Demonstrated experience in managing SLAs and performance metrics, with a track record of meeting or exceeding targets. Familiarity with IT service management tools and incident management software (e.g., ServiceNow, BMC Remedy). Excellent problem-solving and decision-making skills, with the ability to handle high-stress situations effectively. Why Join Technology&? Lead high-impact projects with visibility across our client's digital initiatives. Enjoy a hybrid, flexible work environment in a collaborative, innovation-driven culture. Join a team that values growth, teamwork, and technological advancement. Equal Opportunity Statement Technology& is an equal-opportunity employer. We are committed to diversity and inclusion and encourage applicants from all backgrounds to apply. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other legally protected status.

We are a fast paced Food Broker/Manufacturer looking for a customer service/ Account Manager position for our Edgewood, NY office (based in Heartland Industrial Park near Deer Park Outlets). Job Entails: Customer Service with set clientele, (no cold calling), Follow up with any and all customer requests. Order entry, order management, sales support. Qualifications: Self motivator Punctual Professional Microsoft office suite Able to master new software easily Able to multitask Benefits offered 401K with 4% match AFLAC Life Insurance Policy Vacation Time Hours: 9-5pm, Monday - Friday Salary: based on experience Please email resumes to ************************************

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation's top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career. In this role you will be responsible for partnering closely with operations management on property operations and strategies, including: Supervising interior and exterior housekeeping/maintenance standards daily. Assisting OM with government agency matters like permitting, violations, and inspections (NYC code knowledge is beneficial). Conducting daily inspections of common area corridors and stairwells. Managing work order system compliance with contractors and administrative team. Communicating positively with tenants to build strong relationships. Helping OM maintain efficient energy management throughout the property. Supporting OM with capital improvement projects. Ensuring efficient use of resources and financial management of budgets. Coordinating with contractors and tenants for a clean, comfortable environment and timely safety inspections. Assisting OM with new tenant build-outs and cosmetic renovations to meet deadlines and standards. Supporting OM in managing the Total Energy Plant. What you Bring: High school diploma or equivalent is required. 4-7 years experience in building operations or construction job site experience. Understand and have experience with efficient housekeeping procedures, advanced mechanical systems, construction practices, and preventative maintenance practices. Retail or retail management background preferred. General knowledge of Microsoft office suite including Word, Excel and PowerPoint. Able to work flexible hours and to respond to the needs of the Center at any time. Must have a valid driver's license Ability to lift up to 20 lbs. Ability to climb vertical ladders, as needed. Must be able to read blueprints. Employee must have the physical capability to perform all core functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the core functions of the job. Macerich's Total Rewards: Best-in-class benefits with affordable employee contribution levels Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually 401(k) Match with immediate vesting Employee Stock Purchase Program 24 paid volunteer hours and employer charitable match Employee Assistance Program Career-development resources Comprehensive wellness program including Calm and ClassPass memberships Remote Fridays And more… Salary commiserates with experience: The range for this position is $87,000 - $114,000 base salary with a bonus target of 15%. Who We Are: Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun. Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.PDN-9ea394b8-3c68-4d7e-b24b-f5a05634eb75

Job Title: Customer Service Supervisor We are looking for an experienced, energetic, and self-motivated Customer Service Supervisor to lead, motivate and manage a team of 5-7 customer service agents. As a Customer Service Manager, you will oversee operations and provide excellent customer service by relying on phone, email, chat, and frontal support. You are a results-oriented leader who sets and achieves high performance standards. Responsibilities: Interview, hire, train, and manage a team of customer service agents, providing direction, coaching, and motivation as needed Create a customer service team to provide excellent customer service to ensure customer satisfaction Monitor and respond to customer inquiries in a timely and efficient manner Manage customer data, including tracking and recording customer feedback Monitor customer service agent performance, ensuring customer service satisfaction goals are met Develop strategies and processes to improve customer service Create reports highlighting key performance metrics and customer service satisfaction Utilize customer service software to optimize customer service processes Requirements: Bachelor's degree or equivalent At least 2 years of managerial experience working in customer service Excellent interpersonal, organizational, and problem-solving skills Knowledge of customer service and support processes and industry trends Proficiency with customer service software and applications Ability to adapt and remain diplomatic in difficult situations Excellent communication and interpersonal skills Must be able to work in a fast-paced, high-stress environment Ability to multitask and prioritize tasks Willingness to work in a team environment

Market Services is the unit within BBVA which is charged with providing access to market infrastructure for our clients. We currently operate out of Madrid, London and Mexico providing access to OTC Clearing and Futures and Options execution and clearing. The business has grown strongly over the last few years and consequently we are seeking to expand to New York by establishing an FCM. We are now looking for an individual who can lead these NY activities and will be responsible for completing the final phase of our rollout and the launch of the business: The role is varied and includes the following responsibilities: Lead the establishment of the FCM gaining the relevant regulatory and market infrastructure approvals. Work with the various geographies of the Bank to onboard targeted clients Generate the income required to meet the financial targets set. Comply and ensure compliance with all of the relevant rules and regulations. Contribute as required to the global success of Market Services. We are looking for someone who can lead the US activities now and in the future. They should be both a strategic thinker and a doer, capable of working with clients to achieve their aims and with internal departments to ensure smooth service to our clients. This is a senior role in the start up phase of our US activity. The successful candidate is likely to have the following: Experience of working within an FCM environment for at least 5-10 years. Sales and Relationship Manager experience. Knowledge and understanding of the regulations relevant to the FCM business. Knowledge and experience of both OTC Clearing and/or Futures & Options. Ability to work in a complex and dynamic environment. P&L responsible in previous roles. FINRA Series 27 and 99, Series 3 licenses All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. With respect to this position in our New York Office, the expected base salary ranges from $190,000 to $225,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus. *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

ABOUT THE DEPARTMENT: The Department of Textile Conservation is responsible for preservation, conservation, technical study, and research of the Museum's collection of approximately 36,000 textiles in twelve curatorial departments. The encyclopedic collection represents a broad range of textiles, including tapestries, carpets, embroideries, costumes, and three-dimensional accessories of all periods and cultures. The Department sets guidelines for care, handling, display, and storage of the textiles and has played a vital role in the Met's initiative to create a dedicated facility for Integrated Pest Management (IPM) with a purpose-built freezer and pre-and post-treatment areas. GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES: Under the supervision of the Conservator in Charge, the Associate Manager for Technical Documentation will be responsible for managing digital documentation acquired by various imaging techniques within the Department of Textile Conservation. This key support role will increase efficiency and consistency in the creation, processing, and management of technical documentation. PRIMARY RESPONSIBILITIES & DUTIES: Provide technical support in the examination of textiles during the course of treatment and research, by assisting with photography, X-radiography, multiband imaging, including capture, processing, editing, scanning, printing, exporting and archiving Manage conservation documentation, including archiving digital assets, metadata maintenance, and implementation of established file naming protocols Develop and implement guidelines and protocols to better standardize and streamline technical documentation in line with the conservation profession and museum's policies and procedures Work with TMS, NetX and Conservation Studio teams to support departmental projects and conservation documentation and provide training when necessary Prepare imaging equipment procedure manuals, train staff and support their application of standards Maintain and plan upgrade of imaging equipment in coordination with external vendors, Technology, and Imaging Department as appropriate Serve as the Computer Liaison Group representative; Oversee maintenance of departmental computer equipment and software with cross-functional understanding of department's needs; provide troubleshooting support for the department as needed Liaise with other departments and teams as required including curatorial, conservation, Scientific Research, Education, Publications and Editorial, Imaging, Digital, Technology, Retail & Merchandising Take leading role in strategizing about the department's use of technology, research new tools and contribute to the creative processes in the development of imaging standards Keep informed about the latest developments and technologies in the field Broaden knowledge of developments and relevant fields, taking advantage of the Museum's expertise and resources, and the Museum's opportunities for professional development Other related duties EDUCATION & EXPERIENCE: Bachelor's degree required, Master's degree in Photography, Image Science, or relevant experience (preferred) Five years of relevant post-graduate work experience Demonstrable technology skills, including extensive experience with databases, project-tracking software, digitizing, management of metadata, and sharing and archiving of digital assets Knowledge of existing and emerging best practices for imaging and documentation Fluency with relevant hardware, and software technologies including imaging programs, e.g., Photoshop and Lightroom Time management skills and the ability to manage competing projects and meet deadlines Strict attention to detail and accuracy Excellent written, verbal, and interpersonal skills Ability to work independently and as part of a team Knowledge related to conservation materials (preferred) Experience in creating or working with digital art (preferred) COMPENSATION RANGE: Pay Range: $85,000.00 - $90,000.00 / Annually The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate's experience, education, special licensing or qualifications, and other factors. PDN-9e7546ba-becb-4bd0-ae8a-ecdeb655ad31

Job Role: Support Services Manager Shift: Evening, Night Pay Rate: $42/hr - $45/hr Duration: 3+ months Required: 5 yrs Hospitality/healthcare industry exp w/ 2 yrs of leadership exp (R) Preferred: Exp in union environment Skills: Joint Commission standards & Quality Assurance, customer service, communication & problem solving. Duties: Supervised and scheduled support staff to ensure adequate coverage and high-quality service delivery. Developed and implemented policies and procedures to enhance efficiency and service quality. “Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

Messika Paris is a Parisian High Jewelry Maison, designed by Valerie Messika, daughter of the renowned diamond trade dealer, Andre Messika. Since 2005, Messika has been a growing leader in jewelry with over 225 Points of Sales worldwide across 40 countries. The Boutique Manager is to embody the Messika passion and creativity for diamonds and jewelry design. The Boutique Manager must be skilled at managing and overseeing all elements of the boutique operation and business management. The Boutique Manager leads the team to provide exceptional experiences for all clients, while achieving or exceeding the boutiques sales targets. The Boutique Manager motivates the team to cultivate each client encounter into an ongoing, trusting relationship that will continue to drive the Messika legacy. Position's Main Duties and Responsibilities: Drive boutique sales to consistently achieve or exceed sales targets and KPI's set by Management team. Recruit and lead members of the boutique team to be goal oriented and focused - maximizing sellout opportunities. Develop and execute the boutique client development vision via Action Plans Master a strong knowledge of the boutique business and assess local market opportunities to implement proactive and effective sales strategies Partner with Management to develop effective client strategies to ensure the development of genuine client relationships, resulting in increased business opportunities Strategize and develop networking activities for the boutique team Develop and execute strategic events to enhance the client experience in and out of the boutique Support and Reinforce Sales and Product training for all associates daily to ensure the team is current on all Messika product knowledge, ensuring the staff is equipped to achieve the boutique targets Manage the boutique's staff schedule and all sales associates to ensure adequate coverage, while maintaining payroll expenses Support and Implement retail programs and ensure sales associates maintain a book of business retained electronically in the boutique's Retail System Supervise the Aesthetics of the boutique by adhering to the Visual Merchandising guidelines Additional Responsibilities: Coordinate Events - work with the marketing team to set an annual plan for retail events to establish brand awareness within the local community Create Operational Systems and procedures for a successful organization Train staff to ensure that you have a “second in command” when you are not physically inside the boutique (overlap schedules to have assistant manager or second on staff) Effective Management of staff, product, budgets, and supplies Manage staff and all aspects of the boutique in full compliance with all written policies and procedures as included in the Employee Handbook Manage inventory, including being responsible for entry into Messika's electronic systems Supervise routine Cycle Stock counts Manage Payroll Conduct Monthly and Annual employee evaluations Manage budgets for events and supplies Execute all supplies and purchases for the boutique in consultation with Messika USA Ensure security of assets and staff of the store through attentiveness to all procedures related to store security as described in the Employee Handbook. Visual Ensures that the Boutique windows are always in good order and prepares product display strictly complying with the Company guidelines. Ensure the boutique image and product care are in-line with corporate standards and that the Staff is made to feel responsible as well to maintain these standards. Stockroom Monitors stock levels, making sure that they are in line with the boutique's sales potential and accordingly provide feedback to the Director of Sales Optimize stockroom management to ensure the boutique stock is stored as efficiently as possible to ease product requests. Take all measures to guarantee the care of all valuable products and materials in the boutique. Supervise, control, and manage all the activities for year-end, sector and rotation stock taken by product category. Qualifications: At least 8 years proven previous retail management experience in fine jewelry or luxury environment Strong leadership skills and positive attitude that engages staff and clientele Excellente communication and people skills Required experience in managing direct reports Collaborative approach with ability to foster a united work environment with a “can do” attitude Entrepreneurial spirit to develop their own business and build long lasting client relationships Strong understanding of client service needs and priorities (internal and external) Strong attention to details with the ability to handle multiple tasks simultaneously and with precision Intellectual curiosity and passion for learning Bachelor's degree in business-related field is a plus Additional language skills are a plus Passionate about luxury Digital, Social Media, and Tech savvy

COMPANY Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to +370 stores across 17 countries with more than 4,000 employees worldwide. The brand offers a healthy, convenient, and ambient experience when entering our universe and our concept extends beyond just the products themselves, but about the people behind them. We have an ambitious plan to grow our business to 1,000 stores by 2028 and we are looking for the right talent to join our exciting journey ahead! We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues as the backbone of our company's success, Positive Attitude , Inclusion , Social Ties , and Growth. By simultaneously focusing on having a high degree of Employee Engagement , we rely on our employees to adhere to and promote our virtues, leading to a high employee belonging. If you can relate to this, maybe you will join our family? JOB SUMMARY - What it's all about Position title: District Manager Reports to: Market Manager Job Location: NYC Hourly Rate: $95,000 - 110,000 Closing Date for Job Post: December 31, 2024 JOB SUMMARY As a District Manager, you are responsible for your district's daily operations and development, ensuring the highest performance possible in all operational areas through effective sparring with your Operational Manager and by leading the Store Managers reporting to you. You are responsible for ensuring all stores adhere to market-specific legal requirements, company policies, and compliance structures. You are expected to have a full financial and operational holistic overview of your district by developing and leading your employees with a commercial mindset, resulting in an inclusive culture with highly engaged employees. Your overall success in this position depends on the degree to which you can lead and develop highly engaged employees, where all operational conceptual in-store requirements are followed to deliver best-in-class guest experiences, turning regular customers into beloved returning guests. Ultimately, you are accountable for meeting the cost budget and reaching the district's sales targets and profits. KEY RESPONSIBILITIES Virtue-Based Leadership: Effectively lead your team members in alignment with company virtues and operational principles. Recruitment: Responsible for the recruitment, pre-boarding, and onboarding of managers, as well as future talent pipeline. Responsible for performance management, and employee terminations in alignment and coordination with HR. Employee Engagement: Develop and inspire your Store Managers through 1-1 development plans, employee engagement actions, in-store training, and team meeting facilitation. Talent Acquisition: Ensure an optimal talent pipeline across all stores in your district by proactively using the Team Performance Overview. Always have the next talent ready as the number of stores expands. Operational Requirements: Maintain a safe, compliant, and healthy working environment by enforcing hygiene, health, and safety standards while ensuring brand and local standards are maintained per guidelines. Overall accountability of all stores is compliant with the preventative maintenance program, including facility, equipment, and grounds maintenance. Shift Planning and Structures: Ensure optimal store shift plans across all stores, considering seasonality, local events, and other circumstances impacting the store traffic and ensuring an ideal workflow by company standards, as well as store budget. Support Store Managers in effectively managing employee absence and ensuring working time follows contractual obligations, union agreements, and legal requirements. Stock Handling: Follow up on the Store Manager's stock handling, counting, and ordering to ensure optimal inventory. Hereby, the cost of goods sold does not exceed the specified monthly target. Performance Management: Accountable for building sales and optimizing store profit through your store managers to achieve company-defined KPIs (conduct store performance reviews) KEY QUALIFICATIONS Must have at least 3-5 years operational experience. Must have multi-unit management experience in fast/casual restaurant company with successful track record. In depth knowledge of cost control & inventory management. Skilled in handling customer feedback and implementing service improvements. Skilled at implementing employee retention initiatives. Proven track record of success in executing strategies that drive profitability and customer satisfaction Strong leadership, communication, and problem-solving skills Excellent culinary knowledge and experience in menu development and pricing Proficient in Microsoft Office Suite, point-of-sale systems, and food safety regulations Knowledge of restaurant operations and best practices THE BENEFITS Medical/dental/vision coverage Commuter reimbursement account through AMERIFLEX 401k plan for retirement savings Employee perk program to save on travel, entertainment, and more. Employee meal plan Free coffee - duh' New parent leave An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food A collaborative team of people who live our core values and have your back A clear career path with opportunities for development, both personally and professionally THE PROCESS Submission of Application - Resume Review - Initial Screening - Interviews - Offer - Onboarding We will only consider applications through Easy Apply and will conduct interviews ongoingly. For US job post only: NOTICE OF NON-DISCRIMINATION POLICY ***********************************

Fleur du Mal is a luxury lingerie, ready-to-wear brand founded by Jennifer Zuccarini in 2012. Its name, derived from the title of a collection of poems by Charles Baudelaire, speaks to the unique duality of its spirit. Fleur du Mal takes a fashion approach to lingerie and applies a lingerie language to fashion. Its products are delicate and sophisticated, using luxury fabrics like French Leavers lace and bespoke embroideries crafted by world-class artisans. Zuccarini is constantly thinking about the emotion attached to lingerie, and her goal is to create products that make women of all ages and sizes feel their best while getting dressed and undressed. She understands that if a woman feels powerful and seductive in her undergarments, it can transform the way she moves through the world. Must have luxury/designer or intimate apparel retail experience, at least 5 years. Client Relations • Recruit successful sales associates that exude the brand. Provide professional training & nurture development of the team; uphold a warm and friendly store environment for the team and all customers. • Delegate and exceed performance goals including but not limited to individual sales, dollars & units per transaction, weekly & monthly store sales goals & clienteling goals. • Expertise in brand and product knowledge, selling techniques, outstanding customer service & cultivating lasting client relationships & partnerships. • Act as a brand ambassador, play an active role in the community, and seek creative store initiatives and partnership opportunities to drive interest around and foot traffic to the store; communicate effectively with the marketing team around such opportunities to grow the store business. Store Operations • Maintain operation of POS functions & documents standards to ensure accurate store reporting & accounting. • Analyze store performance through daily, weekly & monthly reporting & readjust goals where necessary. Complete seasonal product orders & weekly replenishment orders based on store trends and product sell-through. • Implement and maintain loss prevention procedures; closely monitor and manage stockroom organization, stock levels, transfers, damages, employee wardrobe, press pulls & gifting. • Maintain store payroll, commission, and all expenses in accordance with a provided budget. Visual Merchandising & Store Upkeep • Merchandise the store and execute window displays weekly in accordance with brand standards, trends & sell-through. • Maintain all display fixtures, lighting, and stockroom with daily cleaning & exceptional organization of front & back of house. Qualifications • 5+ years in retail and/or luxury brand management. • 2+ years of Store Manager experience. • Exceptional leadership skills and a special talent for recruiting, developing & managing an intimate team. • Outstanding communication skills; ability to communicate efficiently with clients, peers, and corporate team. • Extensive experience in running a multi-million dollar business through strong client relations & partnerships, brand & product expertise, and store & team management. • Full-time / able to work a flexible schedule including weekends and holidays. Additional Details • Annual Salary $80,000 • Commission & Allowance To further express interest in this opportunity, you are welcomed to email ******************** detailing why you think this role would be a fit for you.

The Malin Group Inc. provides work-focused members clubs designed to inspire productivity and enable members to Work Beautifully . Our spaces prioritize thoughtful design that enhances focus and minimizes distractions. From our flagship location in SoHo to future expansions, our core promise remains consistent: The Malin delivers carefully crafted environments that empower members to achieve their best work. With the evolution of work culture presenting a growing demand for new, flexible workspace solutions, The Malin occupies a unique position in the market, providing a custom-designed, high-touch, and hospitality-driven offering with options for companies and entrepreneurs alike. We opened our flagship location in SoHo at 32 Mercer Street in November 2021 and have since rapidly expanded to Williamsburg, West Village, NoMad, Nashville (Wedgewood Houston, South Gulch), and Austin, with more sites slated to open in 2025 and the years ahead. Position Summary: As General Manager for The Malin, you will be a dynamic leader ready to take ownership of the growth and success of our neighborhood workspace. Your role encompasses overseeing all aspects of the business, with a keen focus on driving revenue, fostering community connections, and developing your team to lead with operational excellence. Reporting directly to the Director of Operations, you will be instrumental in achieving company-wide sales targets, enhancing brand visibility, and cultivating a vibrant work environment. Key Responsibilities: Venue Opening: Oversee all aspects of the opening phase, including vendor management, pre-sales activities, setup logistics, and hiring processes, ensuring a seamless and successful launch of the workspace. Financial Performance: Take ownership of the site's financial health, managing the P&L to ensure profitability and sustainable growth. Identify financial gaps and implement strategic initiatives to maximize revenue and minimize costs while meeting company KPIs across various metrics. Sales: Develop and execute robust sales strategies to attract new members and retain existing ones. Effectively manage the sales pipeline, demonstrating strong lead conversion skills and leveraging your network to drive business growth. Community Engagement and Guest Experience: Cultivate a thriving community, fostering meaningful connections. Anticipate and meet the evolving needs of members and visitors for a positive and productive guest experience. Collaborate with brand marketing to develop and implement local engagement initiatives that enhance the workspace experience and drive member satisfaction. Operations: Oversee the day-to-day operations of the workspace, ensuring seamless and consistent service delivery across your team, optimal spatial functionality, appropriate inventory management, and steadfast adherence to standards. Lead by example in providing exceptional customer service and product knowledge to both team members and members alike. Team Leadership and Development: Recruit, train, and mentor a dedicated team of service providers, instilling a culture of hospitality and excellence. Empower your team to deliver outstanding administrative and operational support while fostering their professional growth and development. Growth Strategy: Work closely with HQ to develop and execute growth and retention strategies tailored to the local market. Contribute insights and feedback to forecast trends, opportunities, and new revenue streams. Requirements: These skills and attributes are crucial for success in the role of General Manager at The Malin, enabling the individual to effectively manage finances, drive sales, foster operational excellence, develop and lead teams, strategize for growth, communicate effectively, and embody the leadership qualities necessary to build a thriving community within the workspace. Skills: Strong Financial Acumen: Comprehensive understanding of P&L reporting, budgeting, and expense management. Sales Experience: Proven track record of driving sales and meeting targets. Operational Excellence: Ability to ensure seamless operations and uphold brand standards. Team Development and Management: Skilled in recruiting, training, and driving teams to success, upholding standards of the workspace, service, appearance, and conduct. Strategic Thinking: Ability to develop and execute growth strategies and initiatives. Communication Skills: Excellent verbal and written communication abilities. Attributes: Leadership Experience: Empathetic, energetic, and assertive leader with an ownership mentality. Proactive: Results-driven, with a proactive approach to problem-solving and decision-making. Entrepreneurial Mindset: Proactive and results-driven, with a desire to work in a rapidly growing startup environment. Community Building Skills: Ability to foster a vibrant community within the workspace. Hospitable: Approachable and attentive, actively listens and anticipates the needs of others; matters are handled with urgency and care. Adaptability and Resilience: Detail-oriented with proven project and time management skills, able to work effectively, autonomously, and collaboratively. Benefits: Healthcare: Company-sponsored medical, dental, vision, AD&D, and LTD coverage (FSA & HSA options available) Paid Time Off (PTO): 15 Vacation Days, 10 Sick Days, all company holidays Parental Leave: 20 weeks at full pay, for full-time employees (1+ year of service) 401(k) Plan: 5% company match for full-time employees (6+ months of service) Additional Benefits: Access to a variety of commuter, wellness, education, and lifestyle benefits Equal Employment Opportunity (EEO) The Malin Group Inc. is dedicated to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified candidates and employees regardless of age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic information, or any other protected status as defined by law.

Pressed Juicery is hiring a General Manager in New York City! Pressed Juicery is at the forefront of the wellness movement and is dedicated to making healthy living as convenient and delicious as possible. Pressed operates over 100 retail stores, is available in nearly 3,000 supermarkets, and can be delivered to any US location through the Pressed Juicery website or app. Our Mission Pressed Juicery's mission is to empower your wellness journey. Our Workplace Culture We embrace diversity, equity, inclusion, and belongingness! We speak up with radically candid communication. We wholeheartedly support personal and professional growth. We believe mistakes can be valuable and lead to continuous improvement. Lastly, we value excellence and strive to achieve greatness in all we do! Our Values Community - as leaders, we celebrate differences, champion strengths, and compassionately aspire to be our most vibrant selves. Passion - curious and humble, we inspire people to make healthy choices. Growth - pursuing wellness with intention, we create and embrace good energy. Our Benefits 401k match 10 paid holidays Medical, dental, and vision insurance Vacation time Flexible Spending Account Paid parental leave Employee Referral Program Job Purpose: The General Manager oversees the sales performance, guest experience, operations, hiring, and talent development of their stores. The General Manager will provide leadership and strategic direction to create an environment that exceeds guests' in-store and digital expectations, with maximum productivity, profitability, and sales results. The General Manager will clearly understand company deliverables and processes and must demonstrate the ability to execute those duties. Key Areas of Responsibility include, but are not limited to: Exceeding the same stores' sales and plans. Focus on company sales growth and profitability through selling, teamwork, superior product knowledge, and impeccable guest experience. Implement active & engaged product selling and sampling in-store and at the sample carts throughout the day. When no guests are in the store, team members must be outside actively sampling at the cart. Foster a guest-obsessed culture that prioritizes the guest experience and delivers on sales goals. Oversee the mystery shop and NPS programs to deliver a memorable guest experience in each location. Manage teams of hourly team members, interviewing, developing, coaching, evaluating, and retaining talent. Conduct business reporting and guest insights to understand, troubleshoot, and follow -up on opportunity areas. Manage the store's P&L, KPIs and inventory management. Manage and track labor costs (e.g., scheduling hours, overtime, etc.) for their store. Utilize financial tools & resources to identify and proactively address opportunities in in-store performance. Oversee the store's cleanliness, operational excellence, food safety and handling Maintain a schedule that aligns with guest and business needs and maintains a presence in all dayparts. (This includes weekends, early mornings, and evenings) Ensure store adheres to federal and local safety standards, including, but not limited to, food safety, OSHA, CDC, ADA, wage, and hours laws. Our perfect candidate has: 3+ years of work experience as a Store Manager of a retail store or restaurant, managing a team of at least 15 team members; Interest in health and wellness; Ability to build guest relationships and deliver exceptional service; Ability to adapt and embrace new procedures, processes, and champion change; Sound judgment when making decisions and mediating conflict; Excellent verbal & written communication skills with proficiency in English; Proficiency in sales principles, KPI deliverables, and guest service practices; Food Handler Card or applicable state-specific requirement; Proven track record of managing a Profit and Loss statement; and Basic knowledge of MS Office: Word, PowerPoint, and Excel. Must be legally authorized to work in the United States without restriction. Pressed Juicery, Inc. participates in the E-Verify program. Please visit *************************** to learn more about the E-Verify program.

We are OMD, Cannes Lions 2024 Media Network of the Year, RECMA's Best-Performing Media Network Globally, and COMvergence's #1 Global Agency Network. As the world's largest media network, with more than 12,000 people working in over 100 countries, we excel at making better decisions, faster. By combining innovation, creativity, empathy, and evidence, we help clients move faster, reach further, and take smarter risks in a world full of opportunities We pride ourselves on being a people-obsessed, outcomes-focused business that applies evidence and data-based solutions, married with the practice of empathy, to drive performance and growth. When working with our clients, we put ourselves in the shoes of the consumer in order to see the world through their eyes. We focus on finding greater empathy with the consumer so as to uncover insights and opportunities that deliver more valued and valuable connections. The Associate Manager, Digital Activation owns strategic planning and campaign execution for an assigned client. This position is both strategic and tactical in scope, requiring the Associate Manager to independently generate strategic insights for the campaigns in his/her/their portfolio and implement digital campaigns with the support of Associates and Senior Associates. Associate Managers train those that report into them on client specific requirements, providing expertise in optimization strategies and guidance on best practices across platforms. Trafficking and campaign management experience is a must as this role oversees the whole process across all digital platforms. The key difference between the Associate Manager and the Senior Associate role is the ability to lead a team of people that have different workflows and personalities while managing the intricacies of different brands. The Associate Manager has a larger speaking role when it comes to client communication and should be proactive rather than reactive. The Associate Manager reports up the day to day to the Manager, flagging any concerns or highlighting opportunities. What This Role Calls For Attention to Detail Execute, manage, and optimize online media campaigns and programs for agency clients (e.g. auction/exchange based performance media, audience-based buying, remarketing campaigns) both independently and in support of Manager. Demonstrate diligence, attention to detail, and adherence to best practices throughout the full campaign life-cycle Maintain and organize campaign-specific materials in team's shared drive Oversee daily campaign maintenance, including internal questions regarding tracking and status of various campaigns that is handled by Associates and Senior Associates Run the campaign QA process to ensure accurate campaign implementation, pacing, and performance with the assistance of Associates and Senior Associates Planning and Optimization Set up campaigns accurately in different systems, ensuring ad tags and creative are loaded correctly into the systems. Communicate to creative teams if there is risk of not launching on time on various platforms Master media buying-related technologies, including DSPs and social/search platforms Understand client performance objectives and develop successful strategies to meet them Hands-on execution and in-the-field management of client campaigns Strong understanding of best practices and when to apply them on client campaigns Advanced level understanding of campaign, ad server, impression, and user data that can help capitalize on key drivers of performance and identify opportunities for account growth Translates advanced campaign goals to optimization tactics across all platforms Executes advanced QA standards across assigned campaigns Executes basic & advanced reporting analysis using 3rd party planning, activation & measurement tools Requirements Understanding of Linear Upfront and Scatter Investment Experience working with Paid Social, Linear TV, Retail Media, OTT Excels at media fundamentals and can educate the assistant analyst level. Knowledge of the dynamics of media -how each media element performs alone, how they perform together, and how they are constantly changing. Skilled in negotiation tactics Ability to multi-task and work under pressure Strong analytical thinking and mathematical skills. Skilled in excel, pivot tables, V look ups etc. Skilled in DDS, Prisma, Meta Campaign Manager, TikTok Campaign Manager, Snap Ads Campaign Manager, DV360, Trade Desk/Walmart, Amazon DSP Excellent communication and writing skills Ability to organize and manage detailed work Strong project management skills This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits. Compensation Range $75,000-$75,000 USD This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs. OMD is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Review Our Recruitment Privacy Notice

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Associate Boutique Manager, you will lead the team to: To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships. To create an optimal balance of sales and service by having the right people, in the right place at the right time. To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience. THE QUALIFICATIONS The Associate Boutique Manager has: A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

GENERAL MANAGER - NEW OPENING - JKS RESTAURANTS Schedule - Full Time Salary - To be discussed Experience - Previous experience as a General Manager in a quality restaurant. JKS Restaurants are seeking a General Manager for a new restaurant opening.The successful candidate will be personable, passionate, and possess exceptional experience in the fine dining space. This is a fantastic opportunity for an experienced General Manager looking to join an award-winning, critically acclaimed group with huge plans. The Group JKS Restaurants is a London based group. Founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 5 Michelin Bib Gourmands and one restaurant ranked in the World's 100 Best restaurants. In London the JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle's; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. Across the Middle Berenjak, Gymkhana and Hoppers can be found in Dubai, Sharjah, Doha and Riyadh. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Role We're looking for a General Manager with a fine dining/Michelin Star background and a passion for delivering exceptional guest experiences. As General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the management teams, you will be responsible for the overall performance of the front-of-house team, managing financials, recruitment and team development, stock management and health and safety. As General Manager, you will be responsible for: Overseeing a large restaurant opening, and communicating with our London Ops & Support teams. Ensure the restaurant operates to the highest industry standards. In line with our other venues. Hiring teams, coaching and mentoring managers to enable an exceptional level of care and service, ensuring that all guests leave with a positive and memorable experience; Inspiring, motivating and training FOH staff to deliver the highest levels of service; Carrying out all opening and closing procedures. Ensuring our restaurant remains operable and compliant throughout. The successful General Manager will have: Previous experience as a General Manager in a fine dining - preferably a Michelin-starred restaurant; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.

Apply here or email us at: ********************* 🍰 Now Hiring: General Manager Growing Bakery Brand - New York City 💼 Full-Time 🗓️ Schedule: Tuesday-Saturday | 50-55 Hours/Week Be the Heart of a Beloved NYC Bakery A well-established and growing New York City bakery, known for its creative take on classic American treats, is seeking a General Manager to help lead its next exciting chapter. With over 15 years of success at its original location and a newly opened second storefront and production hub, this is a unique opportunity to join a passionate, expanding team. We're looking for a warm, experienced, and highly organized hospitality leader who thrives in fast-paced, guest-focused environments and enjoys being part of a close-knit, values-driven company. 🧁 About the Role The General Manager will oversee daily operations across two NYC locations: a high-traffic retail storefront and a new production kitchen with an additional retail space. This role will serve as the key connection between multiple departments: Front-of-House (FOH) Kitchen & Pastry Cake Decorating Client Services & Office/Consulting Support The GM will report directly to ownership and collaborate closely on strategy, hiring, growth planning, and special projects. This is a hands-on role for someone who brings energy, empathy, and a strong command of people, product, and process. 📌 Responsibilities Oversee and coordinate daily operations at both bakery locations Manage and support department heads across all teams Collaborate on staffing plans, hiring, onboarding, and training Develop systems to improve team communication, workflow, scheduling, and service standards Maintain vendor relationships and oversee purchasing Lead by example - ensuring professionalism, hospitality, and operational excellence Handle scheduling, inventory, supply orders, and health/safety compliance Participate in seasonal activations, internal culture building, and strategic planning ✅ What We're Looking For 3+ years of experience in a GM or senior operations role within food service, bakery, or café Strong leadership skills with a proven track record of motivating and retaining staff Highly organized, detail-oriented, and solutions-focused Comfortable working closely with ownership and collaborating across departments Experience with vendor management, scheduling, and interdepartmental coordination Passion for hospitality, a love for sweets, and a team-first mindset 🕒 Schedule & Expectations Full-time | 50-55 hours per week Preferred schedule: Tuesday-Saturday with two consecutive days off Typical working hours: 9am-5/6pm Flexibility is key - both locations operate 7 days a week 💵 Compensation & Benefits Base Salary: $90,000-$105,000 Bonus: Up to 10% in the first year based on performance Benefits Include: Health & Dental Insurance (50% employer contribution after 60 days) 2 Weeks PTO in Year One Commuter Benefits Program Supportive ownership and collaborative team culture The opportunity to grow with a beloved NYC bakery brand Apply here or email us at: *********************

Mode Search is thrilled to be collaborating with a renowned luxury fashion house to recruit a Store Manager for their New York Flagship Boutique. Celebrated for its sculptural designs, striking footwear, standout handbags, and refined ready-to-wear collections, this brand is seeking a dynamic leader to take their in-store experience to the next level. The Role: The ideal candidate will lead a team of five and play a key role in delivering an exceptional client experience. This opportunity is perfect for someone with retail management expertise within the luxury retail sector who is ready to take the next step in their career leading the US flagship of an iconic brand. This role calls for a strong leader with a proven track record in luxury clienteling, boutique operations, and people management. Experience with ladies' ready-to-wear (RTW) and building personal client books is essential. The brand places a high emphasis on creating memorable, service-driven moments and nurturing long-term client relationships through CRM excellence. Key Responsibilities: Act as a true brand ambassador, embodying the company's values both in and outside the store Lead by example on the sales floor, adopting a collaborative leadership style Oversee daily operations, ensuring all policies, standards, and procedures are implemented and continually improved Monitor loss prevention and risk management practices Foster a commercial mindset within the team, seeking out growth opportunities Drive business performance through clear KPIs and a relentless focus on clienteling and service excellence Maintain full knowledge of all operational systems and procedures, ensuring the team is set up for success Establish a client-centric culture, enhancing retention and overall satisfaction Stay informed on market trends and the competitive landscape Actively manage and grow a personal client book while mentoring the team in doing the same Requirements: Minimum 5 years of management experience in the luxury retail industry Solid background in ladies' ready-to-wear Experience working in Harrods or similar high-end environments is a plus Demonstrated ability to elevate service standards and lead with a strong CRM focus Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at ********************* if you would like to apply

Hall Street 3PL is a family-owned and operated third-party logistics provider specializing in cold storage, direct-to-consumer (DTC) fulfillment, and freight solutions from our Brooklyn facility. Known for our hands-on service and tech-forward operations, we are dedicated to helping our clients grow and succeed by acting as an extension of their business. As we expand nationwide, we are seeking detail-oriented and driven team members to grow with us. Job Description We are seeking a proactive and organized Fulfillment Assistant Manager to support the day-to-day operations of our DTC fulfillment department. This role will work closely with the Fulfillment Manager to oversee order processing, inventory flow, and team performance, ensuring our customers' products are handled with care and shipped on time. Key Responsibilities Support daily DTC fulfillment operations including order picking, packing, labeling, and shipping. Help supervise fulfillment staff and ensure adherence to quality control and operational standards. Monitor inventory levels and work closely with the warehouse and receiving teams to ensure accurate stock availability. Manage order workflows within our warehouse management system (Extensiv), ensuring data accuracy and timely processing. Communicate order issues, backorders, or delays to the Customer Success and Operations teams. Assist with returns processing, inventory reconciliations, and cycle counts. Create and review shipping labels, packing slips, and tracking documentation. Maintain cleanliness and organization of the fulfillment floor. Support in onboarding and training fulfillment associates and temps during peak periods. Contribute to process improvements that enhance speed, accuracy, and customer satisfaction. Requirements 2+ years of experience in fulfillment, e-commerce, or warehouse operations. Experience using WMS or fulfillment software (experience with Extensiv is a plus). Proficient with Google Workspace and/or Microsoft Office. Strong organizational skills and ability to multitask in a fast-paced environment. Attention to detail and commitment to quality. Excellent communication and problem-solving skills. Must be able to stand, lift, and move throughout the day. Monday-Friday availability, 7am-6pm (hours may vary based on volume). Preferred Qualifications Prior experience in a leadership or supervisory role. Knowledge of DTC fulfillment workflows, including kitting and batch order processing. Familiarity with Shopify, Cin7, or similar integrations is a plus. Bilingual (English/Spanish) a plus.

The Role: At Freebird, product and people are the heartbeat of our story and the “sole” of our brand. Creating beautiful, unique boots laid the foundation to that story but the feet inside our boots built the journey. Freebird employees reject the norms of an ordinary customer experience and pride ourselves on building deep and genuine relationships with our customers. We are looking for career driven individuals that are as obsessed with creating an exceptional customer experience as we are. Beyond building beautiful stores we will be hiring teams of unique and diverse individuals that represent our brand and our mission in each region. These teams will be a part of shaping the voice and character associated with the Freebird name. These individuals will have the opportunity to career climb in a quickly growing company that puts people and product above all else. The ideal candidate will be passionate, self-driven, and a highly organized individual with a desire to make a difference in people's lives. Additionally, they will be confident, creative, bright, friendly, helpful, detail-oriented, and able to consistently perform at the highest level. Candidates must be well spoken and confident in their ability to interact with strangers, as well as be able to remain calm and organized at all times. Responsibilities: Leadership and Team Development Contribute to a positive work environment that all employees are excited to come into, be challenged by, and contribute to Be a proactive and solution-based contributor Create and contribute to an environment where knowledge is being passed down successfully and feedback is welcomed Lead by example, implement and uphold Freebird's standards amongst your peers and Stylists Network/recruit within our four walls and in the community Ownership of Stylists daily development and coaching “in the moment” Ensure all employees understand company policies Maintain a strong understanding of team/personal development (strengths/weaknesses, responsibilities) Customer Experience Exemplify, create, and uphold a positive and unique customer experience, ensuring all team members can successfully execute the Freebird experience Actively manage training of all Stylists on the customer experience Make every customer interaction memorable and unique to their individual needs Continually build a clientele base and develop relationships in your community Have your finger on the pulse of your sales floor and take ownership of all customer interactions Build a strong knowledge of our Company story, product line, brand aesthetic, and philosophy to effectively teach and inspire our team and customers Operations/Inventory Management Analyze business trends and have a strong understanding of store numbers, best sellers, KPI's and put that knowledge to work Maintain knowledge of stock room capacity and keep inventory neatly organized within it Meet cleanliness standards on a daily/weekly/monthly basis Ensure all operational policies and systems are being met daily Visual Merchandising Track best sellers and inventory weekly Know when new shipment is coming and having a plan for where new shipment will be merchandised Manage and teach company standards for all product styled on the floor Ensure all store inventory is merchandised on the sales floor Follow company merchandising guidance Business Planning Monitor business trends to work with Store Director ahead of time, to guarantee the team is staffed properly to drive business Continuously assess business performance through reports and sales data to create action plans to improve results for the store Learn the importance of planning and thinking through making the schedules Relay critical business events/information to team members Drive business results by maximizing daily sales goals, setting challenging goals for your team and recognize exceptional performance Requirements: 2+ years relevant customer service experience in a fast paced, challenging, and creative customer facing environment High School diploma required Bachelor's degree in business or related field preferred Excellent organizational, verbal and written communication skills Able to work flexible schedules including nights, weekends and holidays Compensation: hourly base rate + commission