Customer Service Manager - Part-time
Manager Job 7 miles from Lyons
Job Title: Customer Service Manager
Reports to: Technology Sales & Services Manager
Job Type: Part-Time
FLSA: Non-Exempt
The Customer Service Representative is responsible for being the first point of contact for show managers and exhibitors for the ordering, service delivery, payment processes and providing them with exceptional experience throughout.
Key responsibilities include:
· Provides a link between trades, the infrastructure team, and internal and external customers to ensure timely and efficient delivery of services.
· Manages workflow and schedule deadlines for their assigned event.
· Works with the customer to answer questions, provide solutions and resolve issues with service delivery.
· Provides input to The Senior Technology Sales & Services Manager and Technology Sales and Service Manager on potential pricing, service, or process modifications.
· Perform other duties and responsibilities as assigned.
Qualifications:
· 1-3 years' experience in customer service/hospitality role
· High School diploma or equivalent. Bachelor's degree in business related field preferred.
· Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment and hospitality industries.
· Demonstrated ability to work with customers to answer questions and handle concerns or disputes in an empathetic and positive manner.
· Ability to work event nights, weekends and holidays as required.
· Basic understanding of telecommunications, internet services and other event related technologies preferred.
· Proficient in MS Office Suite. Previous use and proficiency with Ungerboeck Event software preferred.
· Excellent verbal, written and communication skills.
NOTE: Selection will be based on an evaluation of applicants' training, skills and experience.
Pay
$24.00 to $32.00
Job Type
Part-time 20-28 hr/wk
Shift Schedule
Days may vary; based on business demands
Work setting
In person office environment
EQUAL OPPORTUNITY EMPLOYER”
Customer Service Manager
Manager Job 7 miles from Lyons
Operations Manager /Customer Service Manager
Metals/International Conglomerate
Chicago, Ilinois Location-Hybrid
$85000-100,000 + Bonus/Great Benefits!
This position is responsible for managing and monitoring inside sales staff involved in the Import and domestic trading business as well as the Value Added/Demand Chain Management Business - including activities such as customer service, inventory management, invoicing, accounts payable, compliance, contracts and management reporting. The incumbent may also be responsible for administration of incumbent's own business transactions.
POSITION RESPONSIBILITIES
Sets principle goals and job descriptions for team members, and regularly monitors, evaluates and provides feedback on staff member's performance (i.e. customer service and documentation). Assesses ongoing staffing needs. Trains and assigns mentors to new staff members.
Develops and implements strategic plans to improve customer service and accommodate corporate goals.
Monitors work and deliverables of the group and deals with issues as needed. Ensures that work is performed and completed in an efficient and timely manner and meets customer needs and corporate quality standards. Provides input and makes decisions on issues related to standards.
Prepares or oversees preparation and presents periodic reports on inventory positions, inventory turns, recent shipment trends, business trends, service trends, system needs, inventory reconciliation updates.
Assists Sales Administration staff with maintaining relationships. Investigates and assists in resolving customer complaints and issues.
Assigns accounts to Sales Administration staff based on forecasted customer business activity and monitors staff workload - adjusting as necessary.
Keeps abreast of all trends, new products and general economic conditions in the industry.
May be responsible for researching a price structure which requires analyzing production and transportation costs in relation to the selling price. Assures completion of all documentation in accordance with SOP's and compliance requirements.
Participates in projects as needed.
REQUIRED SKILLS/COMPETENCIES:
Knowledge Areas:
Ability to organize, assign, schedule, manage and report on the work of the group
Strong customer service orientation
Ability to understand basic accounting principles
Ability to document the functions, policies, workflows and standards of the group
Ability to deal effectively with people in various job capacities
Strong managerial skills (experience or aptitude for)
Excellent problem-solving and communication skills
Excellent project coordination skills, ability to manage multiple projects simultaneously
Technical / Communication Skills:
Bachelor's degree or equivalent experience
Strong knowledge of computer software applications
Microsoft Windows & Office suite - Excel, Word, and Outlook
Excellent written, oral communication and organizational skills required
Excellent project coordination, organization and leadership skills
Strong communication and technical skills
Team oriented and self starter
Must be able to manage multiple projects under time constraints
Experience with a top-tier multi-national trade services organization
Experience:
Minimum five (5) years' experience or a combination of training and experience which indicates the ability to do the job
Experience in corporate databases
Experience in SAP environment preferable
Store Manager, Yorktown Center
Manager Job 11 miles from Lyons
About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.
Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.
As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Use technology to provide customers with a seamless omnichannel shopping experience.
Hire and build an effective store team through training, coaching, and talent development.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Develop a strong operational dynamic within the team to achieve store goals.
Promote in-store community events and philanthropic partnerships.
Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
Analyze reporting to develop short and long-term retail plans.
Manage the day-to-day operations of the store, including opening and closing.
You'll bring to the role
2+ years retail Store Manager or service industry experience (preferred)
Brings a hospitality mindset when engaging with customers and associates
Strong people management skills and an ability to develop talent
Effective leadership, interpersonal, and communication skills
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to develop strategies and create action plans to drive results
Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back - opportunities to support our philanthropic partners that benefit local communities*
Medical, dental, vision insurance, and 401(k)*
Time off - paid time off and holidays*
Incentive Reward Program*
*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.
Location:
Store 0869-Yorktown Center-ANN-Lombard, IL 60148Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Illinois Pay Information: *******************************************************
District Manager
Manager Job 7 miles from Lyons
Mattress Warehouse is growing!
District Manager
About us:
At Mattress Warehouse , we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the United States, we're dedicated to improving lives through quality sleep. We offer quality products and exceptional service to our customers while supporting the communities we serve and protecting the environment .
Why Choose Mattress Warehouse?
Joining Mattress Warehouse means becoming part of a team-oriented work environment where your hard work and dedication are recognized and rewarded.
What you can expect from us!
Robust Compensation Package: a generous base pay, eligibility for bonuses, along with a 401(k) plan with a hefty employer match to secure your financial future.
Unlock Your Team's Sales Potential: As a District Manager, you will teach your teams to leverage our exclusive bed MATCH diagnostic sleep system, empowering customers to find their perfect mattress based on 18 measurements and personalized recommendations. This tailored shopping experience transforms a customer's sleep quality and satisfaction.
Comprehensive Benefits: We care about our employees' well-being, offering a variety of insurance coverage for every budget, covering medical, dental, vision, short/long-term disability, basic life and AD&D insurance, as well as recognition programs, and product discounts.
Generous Paid Time Off: Our PTO package includes vacation, personal, and sick days.
Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more.
What We're Looking For
At Mattress Warehouse, we believe that great leaders inspire great teams. As a District Manager, you will play a vital role in mentoring, developing, and motivating your Store Managers and Sales Consultants to reach their full potential. Through hands-on coaching, continuous training, and real-time feedback, you'll foster a high-performance culture where every team member feels empowered to succeed. By leading with passion and purpose, you will create an environment that encourages growth, confidence, and a deep understanding of our mission to improve lives through quality sleep. Your ability to cultivate talent and drive success will not only enhance the customer experience but also position your district for long-term excellence. As a District Manager at Mattress Warehouse, you'll be at the forefront of our operational excellence, ensuring that every showroom in your district runs smoothly, cleanly, and meets or exceeds budget and sales goals. You'll play a pivotal role in driving the success of our business by overseeing the implementation of marketing campaigns and promotions, all while providing outstanding customer service and maintaining adherence to company standards.
Essential Functions:
Financial Goal Achievement: Plan and coordinate business operations in district showrooms to achieve financial goals, driving revenue growth and profitability.
Resource Management: Perform resource allocation, workload assignment, and schedule management for assigned projects, optimizing efficiency and productivity.
Team Leadership: Manage a team of professionals on a daily basis to meet or exceed company objectives, fostering a culture of excellence and accountability.
Training and Development: Identify skill gaps and schedule trainings for team members, ensuring continuous improvement and professional growth.
Customer Satisfaction: Resolve all customer issues and ensure outstanding customer service, cultivating loyalty and positive brand perception.
Performance Evaluation: Conduct performance evaluations of team members and provide feedback for improvements, driving individual and team success.
Relationship Building: Build strong working relationships and maintain effective communications with team members, promoting collaboration and teamwork.
Strategic Planning: Identify business challenges and suggest appropriate action plans, contributing to the development of new business strategies for growth and revenue generation.
Operational Efficiency: Manage budgets, control expenses, and identify revenue opportunities, optimizing operational efficiency and cost-effectiveness.
HR Support: Assist in employee recruitment, promotion, retention, and termination activities, ensuring compliance with company policies and procedures, including staffing, recruiting, and retaining talent.
At Mattress Warehouse, we pride ourselves on being an Employer of Choice, offering competitive compensation packages, opportunities for career advancement, and a supportive work environment where your contributions are valued and recognized. Join us and be part of a winning team that's transforming the bedding retail industry.
If you're a driven, results-oriented individual with a passion for retail and leadership, we want to hear from you. Apply now and take the next step towards a rewarding career with Mattress Warehouse!
Moving & Storage Operations Manager
Manager Job 7 miles from Lyons
Moving & Storage Operations Manager - Chicago, IL
Become a Moving & Storage Operations Manager for a top moving and relocation company in Chicago, Illinois! In order to guarantee smooth residential and business relocations, you will be in charge of logistics, personnel management, and operational effectiveness. For a meticulous professional with moving industry experience, this is a great chance to boost client satisfaction and operational performance.
What You'll Be Doing:
Oversee daily operations to guarantee efficiency, safety, and excellent service in all moving activities.
Manage staff scheduling by allocating team members to jobs while increasing efficiency and lowering costs.
Dispatch staff, assign daily tasks, and troubleshoot unexpected issues.
Supervise warehouse operations, including tracking shipments and maintaining seamless storage procedures.
Manage all aspects of HR, including hiring, disciplinary actions, and terminations.
Enforce safety policies to ensure adherence to legal and operational norms.
Monitor key performance indicators (KPIs) to ensure profitability and operational success.
Collaborate with executives to create strategic plans for continual process improvement.
Effectively communicate with clients and staff to resolve service difficulties.
Ensure that all moving equipment and vehicles are well-maintained and meet safety requirements.
To maintain company standards, conduct frequent employee training and meetings.
Keep accurate records and reports on operational performance.
What We're Looking For:
Prior experience in the moving and relocation industry is essential.
Strong problem-solving skills and the capacity to make sound decisions under duress.
Ability to function autonomously in an autonomous setting.
Management of different teams requires excellent leadership and communication abilities.
Excellent attention to detail and organisation skills.
A bachelor's degree is strongly preferred, with a business-related major a plus.
Proficiency with Microsoft Office applications such as Word, Excel, and email.
Interested? Reach out to Alchemy Global Talent Solutions today!
Cluster Operations Manager
Manager Job 7 miles from Lyons
Cluster Operations Manager - Chicago, IL - Up to $160k + Bonus
Our client, a prestigious upscale hotel group, is seeking a Cluster Operations Manager to oversee the seamless operation of four properties. This role requires a dynamic leader with a passion for hospitality excellence, ensuring top-tier guest experiences while driving operational efficiency. It's an exciting opportunity to manage multiple locations, optimize performance, and elevate service standards across the portfolio.
Perks
Competitive Salary between $140,000 and $160,000
Achievable bonus scheme
Extended benefits, 401k and PTO
What they are looking for:
Proven experience managing multiple properties within hotel operations.
Strong attention to detail with a focus on operational excellence.
In-depth understanding of NOI profitability, budgeting, and financial performance.
Proficient in computer systems, with preferred experience in hotel information systems.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com
Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
Operations Manager
Manager Job 17 miles from Lyons
Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures for new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Operations Managers have supervisors as direct reports, in addition to other non-exempt employees.
Responsibilities and Duties
1. Serve as a leader and set an example of embodying the principles of SIMCO's Mission in Service.
2. Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L) responsibilities.
3. Manage and control key variable expense accounts, technical and administrative staff.
4. Maintain appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
5. Instill operational process efficiency to reduce costs and provide technical support for sales and operational efforts.
6. Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
7. Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
8. Support the Regional Director/VP in key initiatives and projects.
9. Recommendation for asset acquisition with appropriate justification.
Qualifications
1. Experience managing a technical service group at a company in a relevant or comparable
industry.
2. At least 10 years experience in the Calibration and Repair industry with formal
experience in Physical Dimensional, RF/Microwave and general test equipment
calibration. A formal PMEL or equivalent technical training is highly desirable.
3. At least 4 years experience as a supervisor/manager.
4. At least 2 years of proven P&L management experience and lab budget creation.
5. Excellent oral and written communication skills.
6. Knowledge of MS Office applications.
7. Ability to manage and motivate employees.
Physical Demands
Must be able to lift to 45 lbs. without assistance. Occasional standing and bending are
required.
Working Environment
Work primarily in a laboratory or manufacturing environment at a SIMCO location and
or customer sites. Travel may be required to other domestic and possibly international
locations.
What We Offer
Full-time, exempt position, sign on bonus eligible
Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health, childcare spending accounts and tuition reimbursement
Paid time off with vacation, sick and holiday leave
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
About Us
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: ***********************
Gateway Operations Manager
Manager Job 7 miles from Lyons
Job Title: Gateway Operations Manager
Reports to: Director, Transportation
Job Status: Exempt, Full Time
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!
Position Summary
The Gateway Operations Manager oversees Sortation Center (3PL) operations and manages First, Middle, and Final Mile supplier operations within the gateway. This role is responsible for supplier performance, process improvements, and operational efficiency while representing corporate leadership in the field. Key areas of ownership include root cause analysis, KPI management, supplier relationships, and project execution.
Job Responsibilities
Oversee 3PL Sortation Center operations in Vernon, CA, ensuring efficiency, compliance, and performance.
Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization.
Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit.
Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements.
Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership.
Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance.
Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability.
Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations.
Job Requirements
Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred.
5+ years in transportation, logistics, or supply chain operations.
Experience managing Sortation Centers (3PL) and supplier networks.
Strong analytical skills in KPI tracking, RCA, and performance management.
Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management.
Proficiency in TMS, data analytics tools, and reporting dashboards.
Pay
Annual Base: $ 80,500-127,600
Work Environment
Onsite role at 3PL Sortation Center
Weekly supplier meetings as per standard cadence.
May require evening, weekend, or on-call availability
Operations Manager
Manager Job 15 miles from Lyons
US-IL-Itasca Type: Full-Time # of Openings: 1 CUSA Itasca - Bruning Dr About the Role
Oversees the operations and client relations of a segment of accounts within a market or region. Responsible for $1M to $4M in annual revenue. Manages the development of the existing client base by enhancing relationships at all levels within the client's organization and ensures the highest levels of service and client satisfaction. Builds relationships with client contacts at key accounts.
Your Impact
RELATIONSHIP MANAGEMENT
- Develops and manages the relationship with primary and senior level client contacts.
- Works with the regional sales team to strengthen relationships among key decision makers within the client organization.
- Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.
BUSINESS DEVELOPMENT
- Sets strategy for expansion of existing and new services; depending on account management structure either with or without an assigned account executive.
- Works with Sales and Strategy in the formation of proposals for business expansion within existing clients.
CONTINUOUS IMPROVEMENT
- Creates and fosters a culture of continuous improvement.
- Ensures the effective implementation of the Account Management Plan.
PEOPLE MANAGEMENT AND DEVELOPMENT
- Ensures effective performance management with direct reports and oversees the annual performance management process. Completes the annual performance reviews for all eligible employees.
- Trains and mentors direct and indirect staff.
FINANCIAL MANAGEMENT
- Manages, reviews, and analyzes P&L statements for assigned accounts.
- Ensures a structured plan for profit enhancement is in place.
- Directs Managed Output Analyst(s) or Client Services Manager(s) to provide timely and accurate submission of billing data.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt).
- Management experience in Technology or Professional Services industry.
- Previous P&L responsibility, prior experience in a customer service environment and five to seven years of experience supervising staff in a similar functional area.
- Requires some overnight travel (valid driver's license and acceptable driving record necessary).
We are providing the anticipated base salary range for this role: $77,180 - $105,980 annually.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#LI-KG1 #PM19
PI27ea050ce3c4-26***********9
Reconstruction Operations Manager
Manager Job 13 miles from Lyons
Operations Manager
Blue Island, IL 60406
Department: Reconstruction
Reports To: General Manager
The Reconstruction Operations Manager oversees all aspects of Sales, Estimating, and Production for all projects. This role ensures projects are completed on time, within budget, and to the highest quality standards while maintaining optimal profitability. This leadership role requires a motivated professional to drive operational excellence, ensure customer satisfaction, and contribute to the company's success
KEY RESPONSIBILITIES:
Manage and train Estimators in scoping, estimate writing, timely deliveries and profitable project execution
Manage and train Project Managers (PMs) in sales strategies, scoping, estimate writing, budgeting, and profitable project execution through team leadership
Manage and train Superintendents in project scheduling, budgeting and profitable project execution
Ensure sales volumes are met or exceeded
Ensure profitability by monitoring job costs, budgets, and cash flow through timely collections
Oversee cash flow management, including collections and A/R policies
Oversee job costs, and payment terms for subcontractors and vendors
Delegate duties, review performance, and hold staff accountable to company standards
Provide timely reports and updates to the GM, including budget changes and Weekly Production Recap reports
Compare budgets with actual performance, conduct monthly reviews, and assist in preparing the annual budget with the GM and Controller
Collaborate with clients, employees, and the GM to achieve individual and branch sales goals
Provide coaching, training, and development to employees for short- and long-term success
Recognize and celebrate employee achievements while addressing performance issues through corrective action plans as needed
Develop, implement, and update company policies and procedures to ensure compliance with laws, rules, and industry regulations
Ensure customer service excellence, quick response to inquiries, and timely submission of estimates
Oversee and assist in project management as needed, including site visits and quality control
Manage subcontractor relationships, including pricing, quality assessments, and inspections
Support business development and marketing efforts, ensuring staff engagement in marketing activities
Foster a positive company image among staff and customers
Implement the company vision, mission, and operational goals
Enforce safety regulations, conduct safety training, and ensure compliance with OSHA standards
Conduct employee evaluations and development plans for career growth
Lead by example, mentoring and motivating staff for superior performance
Other duties as assigned
REQUIRED KNOWLEDGE & ABILITIES:
Strong knowledge of budgets, cash flows, collections, and business planning
Understanding of restoration programs, industry best practices, and client relations
Expertise in marketing and sales strategies to generate and retain business
Proficiency with industry software such as Xactimate, Xactanalysis, PSA, JOC Analytics, and Microsoft 365
Proficiency with industry TPA's such as Contractor Connection, Alacrity, Sedgwick and Code Blue
Strong leadership and crisis management skills
Ability to delegate tasks effectively and lead teams toward success
Problem-solving skills with a proactive approach to improving operations
Availability for on-call and emergency response situations
Ability to work in both office and field environments
QUALIFICATIONS & EXPERIENCE:
Minimum of 5 years in construction or property restoration, with at least 3 years in a managerial role
Experience with insurance carriers and claims handling
Industry certifications (IICRC, OSHA, PMP) preferred
Valid driver's license with the ability to travel to job sites as needed
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
Work is performed in office and field settings, requiring job site visits
Ability to lift up to 50 lbs., stand for extended periods, and navigate active construction sites
Availability for after-hours responsibilities as needed
LICENSES:
Valid State driver's license
EQUAL OPPORTUNITY EMPLOYER/AMERICANS WITH DISABILITIES ACT COMPLIANT/DRUG FREE WORKPLACE
req25-00217
Area Operations Manager
Manager Job 7 miles from Lyons
Operations Area Manager
About Us:
Amata is a Full-Service Administrative Solution for Legal Professionals. We are a fractional support services company providing professional service firms with flexible staffing solutions and alternative office options. Our promise is to strengthen business operations, through structure, people, and services.
Our vision is to support more law firms with flexible office and staffing options than any organization in the world.
Job Summary:
The Operations Area Manager will be responsible for managing and optimizing operations across multiple locations within the Chicagoland area. This role requires a strategic thinker with strong leadership skills, a passion for developing team members, and the drive to succeed in a world-class operation.
Responsibilities will include the following:
Area Management: Oversee center operations across multiple locations, ensuring client satisfaction, efficient workflows, a positive working environment for all employees, and a clean and organized work environment.
Client Communication: Work with staff to communicate effectively with clients, ensuring client satisfaction. The person in this position will be responsible for managing and closing prospect leads and for expanding services to existing clients through the center teams.
Team Leadership: Lead, mentor, develop, and inspire a team of managers, supervisors, and staff, fostering a positive and productive work environment and help develop a winning company culture.
Performance Monitoring: Monitor, analyze, and manage to target performance metrics, identify trends, areas for improvement, and recognize employees for work well done.
Budget Management: Manage assigned budgets, making sure staff billing is accurate and complete and vendor costs are managed within budget.
Vendor Coordination: Work with existing vendors to hold them accountable to contracted services and seek out new vendors when needed.
Stakeholder Collaboration: Collaborate with cross-functional teams and stakeholders to achieve organizational objectives and drive continuous improvement.
Reporting: Prepare and present timely reports and performance data on operational performance, including key performance indicators, to senior management.
Ideal candidates possess the following skills:
Leadership Skills: Proven leadership and team management skills, with the ability to inspire and motivate teams, creating a positive and productive work culture.
Analytical Skills: Experience with analytical and problem-solving, with a focus on data-driven decision-making.
Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly in person, on the phone and through written communication.
Interpersonal Skills: Demonstrable experience bringing teams together to work on projects and support each other.
Adaptability: Ability to thrive in a dynamic and fast-paced environment, with a proactive and flexible mindset.
Technical Proficiency: Proficiency in using relevant software and tools for operations management.
Critical Thinking Skills: Able to objectively question, analyze, interpret and evaluate issues before forming a judgment.
Resilience: Ability to bounce back from setbacks and challenges.
Requirements:
Access to reliable transportation to travel between locations
Have a valid and current Notary Stamp or the ability to become a Notary within six months of hire
Experience: Minimum of 5 years of experience in operations management, with a proven track record in a leadership role.
Education: Bachelor's degree in business administration, Operations Management, or a related field or equivalent work experience.
Operations Manager - 1st Shift
Manager Job 19 miles from Lyons
Performs functions to effectively plan, coordinate, and direct manufacturing activities related to production.
Primary Responsibilities:
Analyzes production performance and downtime, identifying root causes, and leads corrective action initiatives
Analyzes downtime and ensures proper explanations for any lost production time
Initiates plans and processes which minimize manufacturing costs and operate within established budgets through effective utilization of manpower, equipment, facilities, and materials
Ensures production runs in a timely manner and meets quality assurance specifications
Participates in the design of a validation process that includes the development of production standards, process control charts, and systems
Develops, implements, and assesses Lean Manufacturing initiatives including system design, tools, and techniques
Implements manufacturing strategies and action plans to ensure that the facility supports the Company's strategic initiatives
Actively participates in food safety programs that ensure the safety of ingredients and finished products
Guides employees to ensure goals and activities are in alignment with Company-wide continuous improvement directives
Continually improves safety performance by addressing employee safety attitudes while ensuring compliance with all state, federal, and company regulations
Provides backup to scheduling, pack-off, and warehouse areas
Participates in HACCP, Safety, and Process Safety Management Committees
Maintenance oversight
Performs other functions as assigned
Supervisory/Management Responsibilities:
Oversees employee participation and adherence to food safety programs and policies
Supervises activities of employees in production which include training, motivating, and disciplining staff
Schedules/assigns work for department staff; follows up on results
Provides guidance to supervisors regarding time management, problem resolution, and employee related issues
Maintains department staff by selecting and orientating new employees
Interfaces with the USDA
Participates in the Performance Management Process
Requirements:
Bachelor's degree, Meat/Food Science, Business, or related field
5+ years of broad manufacturing experience and 5+ years of supervisory experience
Demonstrated proficiency in time and project management
Knowledge in SPC, HACCP and OSHA regulations
Knowledge of quality principles and tools
Excellent verbal and written communication skills
Proficient with computers, specifically Microsoft Office applications
Bilingual preferred
Competencies:
Communication:
The ability to give and gather information and actively manage the communication process by asking questions, conveying complex information in plain language, listening and considering others' views, state own views clearly and concisely, and address conflict in a professional and productive manner.
Drive for Results:
Dedicated to achieving the best results by taking a dynamic approach to work, perseveres and uses metrics to analyze performance.
Detail Oriented:
Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently.
Time Management:
Able to make the most effective use of one's own time and that of others; gets the job done without procrastinating or delaying; is constantly aware of what is the best use of time.
Detail Oriented:
Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently.
Benefits for this role include: Medical, vision, dental, discretionary bonus up to 20% (50% personal performance based & 50% company performance based), profit sharing (which feeds retirement) at a minimum of 3% annually and 120 hours PTO in the 1st 12 months.
Restaurant General Manager
Manager Job 7 miles from Lyons
Seeking a passionate and experienced General Manager to lead the team at an upscale casual dining establishment in downtown Chicago, IL. If you have late-night experience and enjoy a popular, trendy, upscale atmosphere where you can be the life of the party and collect a paycheck, this could be a perfect fit for you! We are looking for a strong leader who can be firm but fair and enjoys building rapport with guests. There is also a significant opportunity for advancement and growth - including an opportunity to become a partner!
Annual Compensation: $95,000 - $100,000 base + 40% bonus potential + comprehensive benefits package
General Manager Qualifications:
5+ years of experience in full-service restaurant management
Energetic and hospitality-minded personality
Reliable and able to work when needed.
Strong leadership and communication abilities, with a talent for motivating and developing teams
Expertise in supervising staff and filling in where needed
Ability to work in a fast-paced environment while maintaining composure and attention to detail
If you're interested in learning more about this wonderful opportunity, please apply today with an updated resume.
Only qualified candidates will be contacted.
Manager Treasury Operations
Manager Job 7 miles from Lyons
Under minimal supervision, the Treasury Operations manager will perform key Banking and Cash Management activities for the Treasury department independently with respect to banking, liquidity, and audits. This position will cross functionally interact with various internal CHA departments and external partners such as Financial Institutions and 3rd party contractors to ensure efficient cash management and cost effective approach to maintaining safety of CHA's cash assets and banking platform operations. This role will also act as the SME for cash management and support treasury leadership in developing and implementing cash and liquidity management strategies. The position must possess the ability to facilitate and maintain collaborating relationships with stakeholders to support public and governmental officials, banking institution, private agencies, and residents.
DUTIES AND RESPONSIBILITIES:
Cash Management and Banking relationship management:
Perform financial analysis and activities which includes the operations and internal control compliance for CHA and its affiliates.
Manage administration of bank platforms activities and user accesses, monitoring all bank accounts and creating advantageous operational and reporting structures.
Understand, navigate, and leverage bank portals to enhance cash management and other administration responsibilities.
Develop new and maintain positive long-term relationships with banks to ensure effective cash management and banking services.
Monitor and report on banking platform user activities and administration.
SME for cash management and primary contact to support and advise on platform updates and trainings across the Company
Lead team effort in implementing Company's ERP interfaces and/or transitions of financial institutions online platforms and technologies.
Lead process improvement initiatives and assist in developing forward-looking strategies for the department related to banking structure
Manage bank fee analysis and review reconciliation of account analysis fees.
Liquidity Management:
Assist the Director on day-to-day liquidity management functions
Provide regular reporting and analysis on treasury and collections activities to leadership
Support continuous process improvements to AP and other processes in related to treasury operations as well as ERP functions
Lead support for annual financial and compliance audits on cash management operations
Maintain relevant information system used to gather, correlate, analyze, and track project activities and status, including data files relative to various projects.
Review all bank account reconciliations and make necessary adjustments to meet business needs and be compliant with CHA rules and regulations.
May be required to attend meetings on various department or project matters and preparing responses for management review.
May be responsible for providing direction to support staff.
Organizational Operations:
Assist in the development and implementation of treasury banking policies and procedures to ensure compliance with internal controls and regulatory requirements.
Assist the Director in supporting CHA internal and external stakeholders and other financial services to achieve CHA strategic goals.
Assist in the development and implementation of strategies and metrics to improve collections performance, including managing the collections team, implementing process improvements, and identifying opportunities for automation.
Manage corporate credit card program and evaluate new banking products such as maximizing rebates and other card benefits reducing travel & other expenses.
Ensure compliance with company policies and procedures related to collections management.
Support treasury leadership in manages letter of credit and bank guarantee requests, including policy development and oversight, issuance, renewals, and reporting.
Lead a team effort in managing projects and implementations including performance management.
Qualifications
Bachelor's Degree in Finance, Accounting or related field. MBA or CTP a plus. 5+ years of experience in Treasury Banking and liquidity management, including 4 years of workflow coordination, and/or demonstrated leadership experience. SME with Bank Portal Cash Management tools, Microsoft Office Suite - BMO and JP Morgan are primary banks, treasury workstation and Oracle ERP system a plus. Deep knowledge of Banking products and services including bank codes related to fees and transactions. KYC and other federal and state requirements on bank account administration. Ability to lead treasury banking system transformation initiatives and ERP integration. Strong verbal and written communication skills with the ability to work and lead with others in a team environment; Strong interpersonal skills with a collaborative style. Strong project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines. Demonstrated excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
ALL APPLICANTS MUST APPLY DIRECTLY TO THE COMPANY WEBPAGE AT: CAREERS.THECHA.ORG
Salary Range: $90,000 - $95,000
Grade: S9
FLSA: Exempt
Union: None
Assistant Manager - Restaurant
Manager Job 29 miles from Lyons
Benefits:
Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Development Quarterly Bonus Program Hiring Immediately
Welcome to Love's!
Restaurant Assistant Managers play a key role in ensuring the smooth and efficient operation of our restaurant. You will assist in leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.
Job Functions:
Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
Collaborate with Restaurant Manager in the efforts of talent acquisition.
Experience:
Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
1+ years restaurant management experience.
1+ years managing operations with an annual sales volume of $1+million.
1+ years affecting and deciphering budgets and P&L statements.
1+ years supervising and training 5-10+ employees.
Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
A valid driver's license and ability to successfully complete a pre-employment background check and drug screening.
Skills and Demands:
Excellent communication and interpersonal skills with a customer satisfaction focus.
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.
Our Culture:
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
Gemini Motor Transport, one of the industry's safest trucking fleets.
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston-based commodities supplier and trader.
Trillium, a Houston-based alternative fuels expert.
TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
Business Manager - part-time
Manager Job 7 miles from Lyons
About Us:
Donna Mondi Interior Design, recognized as one of the "Top 100 Designers in the World" by Andrew Martin, is a premier interior and product design firm with offices in Chicago and Denver. Led by the talented and experienced interior designer Donna Mondi since 2001, the firm is passionate about crafting interiors that capture the essence of luxury while remaining functional and livable.
At Donna Mondi Interior Design, we firmly believe that each home should reflect the personality and lifestyle of its inhabitants. We adopt a collaborative approach, working closely with clients, architects, and craftsmen to produce distinct and exclusive residences. Innovation serves as a cornerstone for the firm, as we actively explore the world for inspiration and resources that set our work apart from the ordinary. We aspire to create spaces with a soul, blending architectural and aesthetic elements that elicit emotions as one travels through them.
Position Overview:
As the part-time Business Manager, you will play a crucial role in the operations of our interior design firm. The ideal candidate will bring both strategic and operational expertise to the table, with a strong understanding of working in a creative service-based business. This role is not day-to-day bookkeeping; the focus is financial oversight, reporting and managing of time billing and client invoicing
Key Responsibilities:
Business Operations: Working with the owner overseeing the business operations of the firm, ensuring efficiency and alignment with business objectives.
Financial Management: Manage the firm's financials, including budgeting, invoicing, and accounts payable/receivable. Provide regular financial reports and insights to the leadership team. Oversight on payroll, working with our payroll vendor.
Client Relations: Serve as a point of contact for clients regarding project billing, contracts, and payments. Ensure clear communication and smooth financial transactions.
Human Resources: Assist in employee management tasks, such as onboarding, time tracking, and team communications.
Business Development Support: Assist with the preparation of proposals, presentations, and contracts for new business opportunities.
Vendor Relations: Manage relationships with suppliers, contractors, and service providers. Ensure timely procurement of materials and services.
Building management support: Oversee leases with building businesses/tenants, insurances for the firm, and communication with building vendor and tenants
Business Management: Working with the owner, lead creation and oversight of our business plans.
Qualifications:
Minimum of 5 years of experience in business management, operations, or project management, preferably in the interior design, architecture, or creative industries.
Strong understanding of financial management, including budgeting, invoicing, and basic accounting practices.
Experience with project management software and accounting tools. Experience with Notion is a plus.
Excellent organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment, a strong sense of urgency for follow-through
Ability to work independently with minimal guidance, excellent work ethic.
Strong communication skills, both written and verbal, with the ability to work effectively with clients, vendors, and internal teams.
Ability to handle confidential information with discretion and professionalism.
Self-motivated, proactive, and able to work independently as well as part of a small, collaborative team.
Familiarity with interior design processes and terminology is a plus but not required.
Knowledge of and/or experience with EOS.
Personable, energetic and adaptable and alignment with our core values.
Able to use discretion with confidential information.
Work Schedule & Compensation:
This is a part-time position, approximately 20 hours per week. Flexible hours are available to accommodate your schedule.
Competitive hourly rate based on experience.
Position is hybrid: In the office at least two days (16 hours) per week and the other hours can be from home.
How to Apply:
Please submit your resume, a brief cover letter and references to ******************* with the subject line “Business Manager Application - [Your Name].”
In your cover letter, please include a few sentences about why you're interested in working with us and how your experience aligns with the position.
Business Manager
Manager Job 7 miles from Lyons
Opportunity:
Seton Montessori is seeking a detail-oriented and mission-driven Business Manager to oversee the organization's financial management, and general operations to ensure the school runs efficiently and sustainably while supporting the faculty, staff, children, families, and adult learners we serve.
This full-time, year-round position offers the successful candidate an opportunity to apply their skills and passions while becoming an integral part of a well-established, dynamic professional community. In this in-person role, the Business Manager will contribute meaningfully to Seton's work with families, schools, and adult students, supporting the mission and impact of Seton Montessori Institute and Schools.
This position is ideal for a mission-driven professional who thrives in a collaborative, child-centered environment and is passionate about supporting a Montessori learning community.
About Seton Montessori Institute and Schools
Established in 1965, Seton Montessori Institute and Schools is a renowned Montessori community located in Clarendon Hills, Illinois. Our mission is to prepare children and adults to become thoughtful, effective agents for peace and progress in themselves, their communities, and the world.
Seton Montessori School serves children from infancy through 12 years of age, providing a nurturing environment that fosters independence, curiosity, and a lifelong love of learning. Our 6-acre campus includes wooded areas, outdoor playscapes, and a variety of animals, offering ample opportunities for exploration and connection with nature.
As a lab school for Seton Montessori Institute, we are committed to academic excellence, social-emotional development, and respect for the whole child. Our programs are faithful to Montessori's global vision and design while cultivating a spirit of scientific inquiry.
Seton Montessori Institute, founded in 1970, is a teacher and Montessori school administrator preparation institute affiliated with the American Montessori Society (AMS) and accredited by the Montessori Accreditation Council for Teacher Education (MACTE). Over the past six decades, we have graduated thousands of qualified and caring educators and leaders who serve communities across the United States and around the world.
Our dedication to Montessori education is reflected in our commitment to fostering a collaborative, diverse, and respectful community. We seek team members who share our passion for Montessori principles and our mission to nurture confident, capable, and compassionate learners.
Key Responsibilities:
Financial Management
Accounts Receivable: Manage tuition billing, payment plans, and financial aid allocations for adult and child students
Accounts Payable: Process all inbound bills, validate, and present to leadership for signing
Maintain accurate financial records, prepare reports, and ensure compliance with audits and tax regulations
Contribute to the organization's annual budget process in collaboration with leadership
Work closely with leadership on strategic financial planning
Administrative & Strategic Support
Collaborate with the leadership team of the organization to ensure fiscal responsibility and ethical policy design, maintenance, and implementation
Report to the Board of Directors for the nonprofit organization on a quarterly basis
Partner with the Executive Director and leadership team to maintain smooth daily operations
Support enrollment efforts by managing tuition agreements and financial aid applications
Manage vendor contracts, operational supplies, and facility maintenance agreements
Provide support for independent CPA's preparation of annual audit and Forms 990 and 1099s
Foster positive relationships with families, staff, and external partners
Qualifications:
Bachelor's degree, preferably in business administration, finance, accounting, or a related field
Experience in financial management, preferably in an educational or nonprofit setting
Familiarity with database management, Quickbooks, and general digital literacy
Strong organizational, problem-solving, and interpersonal skills
Ability to handle sensitive information with confidentiality and professionalism
Detail oriented with a focus on improving efficiency and simplicity of processes
Demonstrated commitment to collaborative, diverse, and inclusive community-building
Experience in education organizations and/or familiarity with Montessori education is a plus
Position Details:
$50-55,000 annual salary
30-35 hours per week
In-person position based in Clarendon Hills, IL
Benefits Include:
Group health insurance
Optional group dental and vision insurance
Short-term disability, long-term disability, and life insurance
401K plus company match of up to 3% salary
Paid time off and paid vacation days
Tuition remission for children attending Seton Montessori School
Paid professional development
A dynamic and caring professional community with growth opportunities
Seton Montessori Institute & School is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Store Manager
Manager Job 7 miles from Lyons
Join Joe & The Juice as a Store Manager!
At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees' commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
We expect our employees to be engaged, open-minded, and to maintain a positive attitude in all that they do. While hard work and dedication are essential, we also encourage our team to have fun and enjoy each other's and our guests' company. We offer a work environment with great opportunities for development and progression, expecting consistent performance in return.
Role Summary:
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through sparring with your Regional Manager. You will ensure that your store adheres to market-specific legal requirements, company policies, and risk and compliance structures. Leading your team, you will ensure efficient workflows, great guest experiences, and high-quality products.
Your success in this position depends on your ability to lead and develop a highly engaged team, meet cost budgets, reach sales targets, and achieve 4-Wall EBITDA through new and existing company initiatives.
Key Expectations:
· Effectively lead your team members in alignment with company virtues and operational principles.
Key Responsibilities:
· Develop and motivate your team through development plans, feedback, in-store training, meetings, and securing engagement through inclusion and social activities.
· Monitor and actively work with employee engagement, training completion, and employee turnover.
· Ensure a guest-first approach, building strong guest relations in your local community to increase overall guest loyalty.
· Monitor and actively work with the following metrics: Returning guests, app conversions, complaints, waiting time, product availability, and store audits.
· Maintain a safe, secure, and healthy working environment by enforcing both local and company hygiene, health, and safety standards.
· Ensure store shift plans and workflows are optimal and in accordance with the Daily Concept Workflow and Team Positioning.
· Full ownership of stock handling, counting, and ordering to ensure optimal inventory.
· Deliver on sales and productivity targets, and balance waste, DOC, salary cost, and overhead costs.
Your Qualifications:
· Proven leadership skills with a commercial mindset
· Strong interpersonal and communication skills
· Ability to inspire and develop team members
· Commitment to maintaining high operational standards
Why Work With Us:
· Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
· Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
· Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
Join us at Joe & The Juice and be part of a dynamic team committed to delivering excellence in a vibrant and inclusive environment. Apply now and take the first step towards an exciting career with us!
Physical Requirements:
Must be able to stand for long periods of time.
Must be able to lift between 50 and 60 lbs.
Must be able to perform bending, stooping, crouching, and squatting movements.
Must be able to safely handle and use sharp objects.
Must be able to work near and operate a hot grill.
Notice of Non-Discrimination Policy
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JOE EMPLOYEE VIDEO
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NOTICE FOR US JOB POSTINGS
Joe & The Juice uses Chat Interview, a software that uses artificial intelligence (AI) and machine learning (ML), as one tool to assess candidates for employment and help mitigate bias in the hiring process. The Chat Interview identifies the job qualifications and characteristics contained in your responses to interview questions, such as your traits (e.g., conscientiousness or agreeableness), competencies (e.g., accountability or adaptability), and/or communication skills, and compares them against our desired job qualifications and characteristics in the job description for the position(s) for which you are applying. To request an alternative selection process or accommodation for a mental or physical disability, send your request to ******************** and use the applicable subject line, “Alternative Selection Process” or “Accommodation Request.” For information about the type of data Chat Interview collects, the source of that data, and the applicable data retention policy, please visit **************************************************************** To request information regarding the data that Chat Interview collects, the source of that data, and the Chat Interview data retention policy, you may send a written request to privacy@sapia.ai. We will provide the requested information within thirty days of your request.
Close Date: March 5th, 2025
Jewelry Retail Manager
Manager Job 18 miles from Lyons
About Us:
European Jewelry & Co. is an owner-operated fine jewelry boutique with over 25 years of experience. We specialize in diamonds, custom design, and expert jewelry repairs. Known for our personal touch, attention to detail, and strong customer relationships, we are dedicated to creating an elevated and welcoming experience for every client.
Job Description:
We are looking for a driven and experienced Jewelry Store Manager to lead our team, grow monthly sales, and help take our store to the next level. The ideal candidate is proactive, sales-focused, and passionate about both jewelry and customer experience. This is a hands-on leadership role with the opportunity to make a real impact.
Responsibilities:
Oversee daily operations including sales, repairs, inventory, and staff management
Drive monthly sales by setting goals, tracking performance, and coaching the team
Build and maintain strong relationships with both new and existing customers
Plan and execute in-store events, trunk shows, and seasonal promotions
Develop and implement strategies to grow foot traffic and increase repeat business
Manage merchandising, store presentation, and cleanliness
Handle customer service issues with professionalism and care
Work closely with the owner on marketing, outreach, and business development
Keep accurate records of sales, repairs, special orders, and inventory
Requirements:
2+ years of retail management experience (jewelry industry a big plus)
Proven track record in sales and team leadership
Excellent communication and interpersonal skills
Highly organized and dependable with attention to detail
Creative mindset for events and customer engagement
Comfortable with POS systems, inventory software, and basic reporting
Able to work weekdays and Saturdays
Store Manager
Manager Job 13 miles from Lyons
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Orland Park, IL
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
Minimum 1 year of experience in store management
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time