Service Manager - Competitive Salary
Manager Job 32 miles from Lebanon
, pay will be variable by location - See additional job details and benefits below Chuy's is HIRING experienced Restaurant Managers! Competitive Salary || Excellent Benefits || Diverse & Fun Culture Chuy's restaurant managers are hands-on, hardworking, fun-loving folks who ensure effective and smooth operations. We provide fresh, never frozen food, engaging in team member training and development, with guest satisfaction that is as superior as Chuy's Famous 'Ritas!
Restaurant Manager Benefits:
Competitive Salary
Leadership and Career Development Opportunities (We hire and promote from within!)
Casual work attire
EAP - Employee Wellness Benefits
Exclusive employee discount program
Parental Leave*
Medical, Dental and Vision*
Paid Vacation*
401(K) with Employer Match*
*Subject to eligibility
Restaurant Manager Qualifications:
At least 2-3 years of recent management experience in a high-volume full-service restaurant in a scratch kitchen.
Food Handlers Certification / Alcoholic Beverage Servers Certification.
Strong sense of urgency and ability to work in a fast-paced, high-volume environment.
Understanding of food and equipment safety and sanitation regulations.
Results driven and team oriented.
OUR STORY:
Founded in 1982 in Austin, Texas, Chuy's serves made from scratch Tex-Mex cuisine in an eclectic atmosphere full of color and personality. With our signature touches, from the hand-carved wooden fish "swimming" from the ceiling to the hubcaps hanging bright and shiny above your booth, our culture is far from boring and waiting on you to join the FUN!
Come have some fun on our time!
Customer Service Manager
Manager Job In Lebanon, IN
McKinley Packaging, a national Corrugated Packaging company is seeking candidates for a Customer Service Manager position at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN.
Primary Responsibility: This position will lead and coach a Customer Service Team to establish and maintain major account relationships and interact with production, shipping, and scheduling to ensure that production needs and requirements are maintained. The position requires an ability to work closely with accounting to help maintain appropriate controls in regard to Accounts Receivable, credits and credit limits, price changes and invoice approvals.
Additional Position Responsibilities (include but are not limited to):
Demonstrate a commitment to Safety and perform job duties in accordance with company Safety policies and procedures.
Works in concert with production and sales to ensure appropriate balance is maintained between customer and plant production needs.
Ensures accuracy of work by individual customer service representatives.
Develops strong client relationships where necessary in support of CSR's and Sales team.
Oversees workload within the Customer Service Department to ensure proper division of responsibility.
Is proactive in developing vendor relationships, as appropriate.
Provides analysis and information relative to margin and cost containment improvement.
Attends weekly leadership meetings and has a working understanding of P& L reports.
Coordinates all activities relative to best purchasing methods.
Manages and tracks customer inventory using weekly inventory reports; helps in establishing appropriate minimum/maximum levels, resolving obsolescence/slow moving inventory issues, etc.
Foster a lean culture to drive continuous improvement, cost control and waste reduction in all facets of our operation.
Coach and develop Customer Service Representatives to maximize their effectiveness. Identify and develop high potential employees for levels of greater responsibility and scope.
Ensure performance feedback and appraisals are completed effectively and on a timely basis. Reward and recognize employees.
Requirements:
The qualified candidate will have a minimum of 5+ years' progressively responsible customer service experience and 2+ years management experience of multiple employees in a Corrugated Packaging manufacturing environment.
Must be both process and results driven with strong interpersonal communication skills, both written and verbal.
Should have superb customer service and administrative skills with the ability to multitask in an extremely busy environment.
Advanced proficiency with computers and software is essential.
Possess superior time management, instructional and employee relations skills.
Must show confidence and professionalism.
Significant experience in the corrugated packaging industry is REQUIRED.
We provide a competitive salary along with full company benefits for the right candidate.
McKinley Packaging is an Equal Opportunity Employer.
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Customer Service Manager
Manager Job 25 miles from Lebanon
About Us
Intersurgical Inc. is a global leader in the fields of anesthesia, respiratory care and medical device manufacturing. We partner with providers, manufacturers and other organizations to supply innovative airway and medical devices that impact the lives of patients every day.
Driven by our commitment to supply high quality medical devices, our team works to deliver best in class products to over 60 countries worldwide.
Our Culture
We celebrate our culture of collaboration and communication. We believe in a workplace where everyone can be their full, authentic selves. We welcome and encourage those with diverse perspectives, veterans, and individuals with disabilities to join our team. We are an ambitious and innovative company and look forward to the unique experiences and different points of view you'll bring to the table while fostering a spirit of communication.
Job Overview
We are seeking an experienced and hands-on Customer Service Manager to join our team. In this role, you will oversee the customer service coordination team, manage day-to-day customer service operations, and ensure that our clients experience seamless order processing, invoicing, and issue resolution. You will actively be involved in the day-to-day tasks, supporting a small but dedicated team of three. As the team leader, you will handle escalated customer issues, provide guidance and coaching to team members, and drive continuous improvement in operational efficiency. This role requires strong leadership skills, a customer-first mindset, and the ability to manage both people and processes effectively.
Key Responsibilities
Team Leadership & Support: Manage and lead the customer service coordination team, ensuring daily operations are running efficiently. Provide guidance and mentoring to team members to improve customer service, efficiency, and communication.
Escalation Point for Issues: Serve as the escalation point for any customer service concerns, order discrepancies, or other issues. Work with the team to resolve complex issues promptly, while maintaining high levels of customer satisfaction.
Order Processing & Sales Order Management: While leading the team, remain actively involved in processing customer orders using MAPADOC and Sage500. Ensure that all daily orders are entered accurately and processed in a timely manner.
Warehouse & Shipping Coordination: Oversee coordination with warehouse teams (Main Ocean, AML, Samples) to ensure smooth order fulfillment. Track the packing and shipping processes, ensuring orders are shipped on time and that customers are kept informed.
Invoicing & Returns Oversight: Manage the invoicing process for customers, including overseeing returns and discrepancies. Ensure that all returned packing slips are processed and that invoices are generated through Sage500 or EDI.
Customer Support Management: Oversee the team's handling of customer inquiries, ensuring that all customer communications are professional, timely, and accurate. Take ownership of complex or high-priority customer issues.
Cross-Department Collaboration: Work closely with sales, production, shipping, and finance teams to ensure smooth and efficient order fulfillment. Facilitate communication between departments to resolve issues and ensure timely processing.
Process Improvement: Identify opportunities to improve customer service and operational processes. Collaborate with the VP of Marketing to run process improvement initiatives and implement strategies that align with company goals and customer satisfaction.
Documentation & Reporting: Maintain organized and accurate records of customer interactions and transactions. Provide regular reporting on team performance and key metrics.
Additional Management Duties: Perform other managerial duties as assigned, including team scheduling, performance reviews, and helping drive department-wide goals.
Qualifications & Skills
High school diploma or equivalent; additional education or certification in a related field is a plus.
Previous experience in customer service, order processing, or invoicing, with at least 3 years in a leadership or supervisory role. Experience in the medical device or healthcare industry is a plus.
Strong proficiency with Sage500, MAPADOC, and EDI (training provided if necessary).
Proficiency in Microsoft Office, particularly Excel, for tracking, reporting, and process analysis.
Excellent leadership, communication, and interpersonal skills. Strong ability to manage and develop a small team.
Solid problem-solving skills with the ability to handle escalated issues and customer concerns professionally and with empathy.
Strong organizational skills, with the ability to manage multiple tasks simultaneously and prioritize effectively.
Basic understanding of accounting principles and experience handling financial documents.
Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
Requirements
Must be able to speak, read, and write English fluently.
Must be able to sit, stand, and/or walk for extended periods.
Occasionally required to lift up to 50 lbs. when handling returned orders or documents.
Work Environment
Temperature-controlled facility with office and light manufacturing areas.
Non-smoking environment with minimal safety hazards. Some exposure to chemical substances in manufacturing areas, but direct handling is not required.
Company-provided smock and hairnet are mandatory in all controlled production areas.
We are an Equal Opportunity Employer that takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
Benefits
We are passionate about the well-being of others and that begins with caring for our people.
💰 Competitive salary
🧠 Multiple opportunities to be challenged and step up your career in a fast-growth company
📈 401k
🏖️ Paid Time Off and holidays
😌 Medical, dental, and vision benefits
👀 Much more...
District Manager
Manager Job 25 miles from Lebanon
As a District Manager you will oversee multiple restaurant locations, ensuring operational excellence and exceptional guest experiences. This role is vital in driving business success through effective leadership and strategic planning.
Responsibilities
Lead and manage multiple restaurant locations to achieve operational goals.
Ensure consistent execution of service standards to enhance guest satisfaction.
Develop and implement strategic plans for business growth and profitability.
Supervise and mentor restaurant managers to foster professional development.
Monitor financial performance, including profit loss analysis, to drive efficiency.
Identify opportunities for process improvement across all locations.
Collaborate with cross-functional teams to enhance overall operational effectiveness.
Requirements
Proven leadership experience in the restaurant or hospitality industry.
Strong supervisory skills with a focus on team development.
Experience in business development and strategic planning is preferred.
Excellent sales acumen with a track record of achieving targets.
Ability to manage financial performance effectively, including profit loss management.
Strong project management skills with attention to detail.
Operations Manager
Manager Job 25 miles from Lebanon
Hoosier Sewer Scope is dedicated to providing professional and efficient sewer inspection services to homeowners, homebuyers, businesses, and investors in Indiana. Our video sewer inspections give our customers peace of mind when purchasing a new home. Our goal is to ensure that all our clients receive top-notch service and accurate assessments of their sewer systems.
Role Description
This is a full-time, on-site role for an Operations Manager located in Indianapolis, IN. This person will start as a hands-on sewer inspector and will grow into a role focused on business development, marketing, and team leadership, incrementally taking on new roles over time. You'll need to be comfortable wearing many hats-inspector, relationship builder, scheduler, problem-solver, and leader. This is not a desk job. It's field work, follow-up, and figuring things out-all in a day's work.
What You'll Do (training provided for all technical and procedural tasks)
Perform residential and light commercial sewer inspections
Use sewer scope camera and equipment
Edit inspection videos and submit detailed reports
Communicate with homeowners, real estate agents, inspectors, referral partners, and other clientele
Build and maintain relationships with local real estate and home inspection professionals
Represent the Hoosier Sewer Scope brand with professionalism and integrity
Maintain equipment and purchase necessary tools/supplies (reimbursed)
Assist with marketing, networking, and community visibility
Manage your schedule and workflow independently (upon training)
What We're Looking For
Self-starter with an entrepreneurial mindset
Eager to buck the traditional 9-to-5, helping take a small business to the next level, sharing in our success
Comfortable working alone and managing multiple priorities
Teachable and coachable - willing to learn tools, tech, and procedures
Strong communicator with professional appearance and demeanor
Not afraid to network, meet new people, and promote the business
Tech-savvy enough to learn video editing and cloud-based reporting tools
Comfortable climbing ladders, entering crawl spaces, and lifting up to 50 lbs
Prior plumbing/sewer experience is a bonus, but not required
Compensation
This role offers a competitive starting compensation of approximately $75,000 per year, with rapid growth potential to $90,000+ within the first few months. As the company continues to grow, this position is expected to scale into a $100K+ annual income.
Compensation is structured as follows:
Base Salary: $700 per week
Performance Bonus: $50 per completed inspection
(Average: 15-20+ inspections per week)
Mileage reimbursement or company credit card for fuel
This performance-based model rewards efficiency, initiative, and leadership as we scale. We're looking for someone eager to grow with the company - both in responsibility and compensation.
Customer Service Manager
Manager Job 15 miles from Lebanon
I'm partnered with a growing biotech company based in Indiana that's making a meaningful impact in the life sciences space. They're looking for a Customer Service Manager to join their team and lead a small but mighty group supporting clients, partners, and internal stakeholders.
This is a great opportunity for someone who thrives in a fast-paced, collaborative environment and has a passion for delivering top-tier service in a regulated industry.
Why this could be your next big move:
High-growth biotech with a strong product pipeline and expanding customer base
Opportunity to build and optimize customer service operations
Collaborative, mission-driven team with a down-to-earth culture
On-site role with real visibility and impact
What you'll be doing:
Lead and mentor a team of customer service specialists supporting order management, product inquiries, and issue resolution
Serve as the primary point of contact for escalations and high-priority client needs
Collaborate cross-functionally with Sales, Supply Chain, QA, and Technical teams to ensure seamless customer support
Analyze customer service metrics to identify trends, inefficiencies, and opportunities for improvement
Develop and refine SOPs and best practices for customer interactions in a regulated (GxP) environment
Ensure timely and compliant documentation of all customer interactions and product-related communications
What we're looking for:
5+ years of experience in customer service, with at least 2 years in a leadership or management role
Experience working in a biotech, pharma, or other life sciences company highly preferred
Strong understanding of setting up order management systems (e.g., SAP, NetSuite) and CRM platforms
Excellent communication skills and a proactive, solutions-oriented mindset
Ability to lead a team with empathy, accountability, and a continuous improvement mindset
Must be local to Indiana
Operations Manager
Manager Job 25 miles from Lebanon
Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a recent Inc 5000 fastest growing U.S. company award winner! Based in Indianapolis, Indiana our company's mission is to improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in.
We hire based on attitude, aptitude, and a drive to succeed, qualities that have awarded us one of Indiana's top places to work. Recently, we've experienced exponential growth so we're looking to expand our dynamic Revenue Cycle Team to support this growth and help us to improve the lives of more than 200,000 mobility users.
If you're looking for a rewarding opportunity where you can work alongside other dedicated individuals who will inspire you to grow your skill sets and advance your career, bring your passion and experience to Rehab Medical!
Why You Should Apply:
We offer competitive pay, health benefits along with a generous 401 (k) match, and growth opportunities
Guided Orientation Process at our Headquarters
Mentorship Onboarding Program
Employee Recognition Program
Leadership Development Program
Continuing Education Opportunities
Network of Support (health and well-being)
The Position: We are looking for an Insurance Collections Manager to join the team!
Education and Experience:
Bachelor's degree required
5 years of medical billing/collections experience
3 years of management experience in revenue cycle functions
Overview:
The Insurance Collections Manager reports to the Director of Revenue Cycle. This leader ensures that the day-to-day insurance collections functions are managed effectively and efficiently by leading and supporting the Insurance Collections team while following policies and procedures and hitting daily and monthly metrics.
Successful candidates will have a proven track record of:
Thriving in a fast paced, growth oriented, entrepreneurial environment.
Growing successful teams through support, training, and process management skills.
Drives a positive, collaborative culture of accountability, results-orientation, and teamwork.
Achieving performance metrics on a consistent basis. Experience in managing claims workflows and maximizing collections.
Proactively monitors accounts receivable to ensure timely and accurate collections of claims from insurance companies.
Managing within established insurance and collections department protocols, policies, procedures, objectives, and quality assurance processes.
Ensuring constant compliance with federal, state and payer regulations, guidelines, and requirements.
Who We Are Looking For:
Energetic leader who is team and results oriented
History of developing individuals to achieve job and personal career success
An individual that works collaboratively and effectively across the organization
Demonstrated success in building and supporting a culture of trust, transparency, self/team development, and accountability
Effectiveness in leading a team in a fast growing and quickly changing environment
We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.
Operations Manager (Distribution Center) - Indianapolis
Manager Job 25 miles from Lebanon
Salary: 75K- 95K Who We Are
Conexus Food Solutions is a leader in the Asian food service industry, bringing a diverse range of ethnic cuisines, such as Chinese, Japanese, Korean, and Thai, to the table. Our corporate headquarters in Chicago is where we house our fully integrated food processing, manufacturing, logistics, and worldwide supply chain services all under one roof. With distribution centers spanning the US, over 2 million square feet of warehousing space, and a fleet of more than 1,000 trucks, we're the go-to when it comes to reliable delivery services.
At Conexus Food Solutions, we believe that teamwork and collaboration are the keys to success. We pride ourselves on maintaining the highest standards of integrity and honesty in everything we do and building strong relationships with our clients. We're looking for individuals who share our values and are committed to excellence. Join our team and contribute to our culture of collaboration and integrity while growing your own skills and expertise. Together, we'll deliver high-quality products and exceptional service to our clients and achieve great things.
What You'll Do
As the Operations Manager for our Indianapolis facility, Union Broker, you will be responsible for the safety and quality behaviors within the warehouse. You will play a key role in ensuring the delivery of the goods to warehouses or restaurants around the country while monitoring the salaried and hourly employees within the site.
Oversight of Daily Operations: Manage warehouse operations, communicate with supply chain teams, maintain facilities and equipment, enforce safety and housekeeping protocols, and optimize logistics processes for efficient product movement and customer satisfaction.
Department Management: Develop and enforce policies to ensure efficient, effective, and safe distribution center operations. Implement food safety and quality assurance procedures, provide guidance to mitigate risks, and enforce tier compliance for safety and quality events. Analyze operational data and trends, manage change, develop productivity tools, and serve as a process auditor.
Financial Management: Manage warehouse budgets, identify cost-saving opportunities, and implement strategies to reduce expenses. Own the full value stream, from receiving to shipping.
Leadership & Talent Development: Ensure compliance with health, safety, labor, and environmental regulations. Act as a liaison with regulatory agencies, perform coaching and disciplinary actions, audit training, and coach and mentor staff. Gather stakeholder input and provide feedback loops.
Supply Chain & Sales/Territory Planning: Understand business operations, customer needs, and the products in the warehouse. Support inventory
planning,
coordinate dispatch and drivers, monitor route capacity and opportunities for growth. Forecast costs, demand, and supply to assist in pricing strategy and promotions.
Qualifications
Bachelor's degree in logistics, supply chain management, or a related field.
5+ years of experience in warehouse operations, including 3+ years of experience in people management.
Knowledge of food safety and quality assurance regulation and inventory planning and supply chain management principles.
Experience with financial management, including budgeting and cost-saving strategies.
Strong leadership, communication, and problem-solving skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Assistant Salon Manager - Join the Sport Clips Glam Squad!
Manager Job 24 miles from Lebanon
About Us:
Sport Clips is on the lookout for a motivated and experienced Assistant Salon Manager to join our dynamic team. If you're a licensed hair stylist with a fiery passion for the beauty industry, exceptional leadership skills and a commitment to providing top-notch customer service, we want you! As our Assistant Salon Manager, you'll be at the heart of our daily operations, ensuring our salon is a haven for both clients and our hair stylist team members.
BENEFITS:
Above-average pay plus tips!
Instant clientele!
Attractive benefits package and incentives!
Flexibility for maintaining work-life balance!
Fun, team-oriented, and positive salon culture!
Unlimited career advancement opportunities!
Mental health support - provided by employer at no cost to you!
Become an expert in men and boys haircuts with our ongoing paid industry-leading training programs
Recently named best CEO for Women, Best CEO for Diversity, and Best Company for Career Growth by Comparably
KEY RESPONSIBILITIES:
Assist in the overall management and supervision of salon operations.
Provide guidance, support, and development to hair stylists and coordinators.
Ensure exceptional customer service and client satisfaction.
Assist in recruiting, training, and onboarding new team members.
Collaborate with the Salon Manager to achieve revenue and sales goals.
Stay updated on industry trends and share knowledge with the team.
QUALIFICATIONS:
A valid state cosmetology or barber license.
Previous leadership experience in a salon environment preferred.
Strong leadership and interpersonal skills.
Excellent communication and customer service abilities.
Knowledge of applicable beauty products sold in the store.
Organized, detail-oriented, and able to multitask effectively.
Flexibility in scheduling, including evenings and weekends.
Benefits
401k, Dental Insurance, Life Insurance, Medical Insurance, Vision
Compensation details: 25.75-25.75 Hourly Wage
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Operations Manager
Manager Job 45 miles from Lebanon
The primary role of an Operations Manager is to collaborate with management and work directly with clients to ensure the successful implementation of daily operations by consistently meeting or surpassing key performance indicators (KPIs) and service level agreements (SLAs). This role is an exempt, salaried position, as defined by the Federal Fair Labor Standards Act (FLSA). Due to the required strategic collaboration with other people (supervisory) and non-people management roles and/or while working directly with clients, the daily success of this role depends on consistently meeting and/or surpassing key performance indicators (KPIs) and various service level agreements (SLAs). To achieve what is expected of the role, the position must cover entire shifts, including work time outside of regular scheduled hours, which includes weekends and holidays.
Duties and Responsibilities:
1. Responsible for overseeing and managing the overall operations.
2. Cultivate and maintain strong customer relationships.
3. Collaborate in the development of nGroup's strategic goals.
4. Identify potential business opportunities to enhance revenue streams.
5. Drive towards achieving nGroup's profitability goals.
6. Analyze financial reports.
7. Collaborate in the review and negotiation of business contracts.
8. Contribute to sales development and customer onboarding efforts.
Strategy Leadership/Management:
Implement and promote
n
Group's vision.
Develop reward policies, plans, and programs that are competitive and cost-effective.
Set strategic priorities, oversee the preparation, and prepare and manage the site budget.
Decision-Making/Authority:
1. Work collaboratively with other leaders, Directors, and DVPs to determine and implement business strategies collectively.
2. Ensure adherence to company policies and local and federal regulations to maintain compliance.
3. Evaluate, analyze, and provide comprehensive reports on team and individual leader performance.
4. Research and explore innovative business tools and techniques to enhance efficiency and effectiveness.
Business/Financial Results:
Establish and achieve performance and financial objectives through effective team management and direction.
Offer leadership and guidance to Operations regarding central processing unit (CPU) strategy, key performance indicators (KPIs) performance obstacles, and methods for continuous improvements.
Develop and allocate budgets.
Establish and communicate Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) objectives throughout the organization.
Relationship Management:
Work alongside senior leadership and promote culture.
Making strategic decisions about hiring and terminating current staff based on performance issues or corporate needs.
Develop new and existing leaders within the organization.
Oversee the assessment and evaluation of training and development needs at all levels.
Business Alignment:
Explore strategies to optimize SLA performance and revenue generation.
Establish objectives, oversee progress, and assess outcomes.
Propose modifications to company policies or procedures.
Regularly communicate business updates to the General Manager/Director.
Talent Development:
Manages the onboarding process, scheduling equipment training, and certification.
Continually focuses on and develops talent, including self-development. Coaches, mentors, and provides feedback to leadership on associates' performance. Continuously drives programs to support internal retention of hourly and salaried members of the designated team.
Advocates for implementing development initiatives and ensures the completion of compliance training as needed.
Guides and supports associates interested in advancing into leadership positions within the organization.
Skilled in delivering coaching and constructive feedback to the leadership team.
Skills and Qualifications:
Bachelor's degree in a related field or equivalent experience.
2+ years' experience in a warehouse setting in an operations manager capacity.
Ability to develop and deliver long and short-term plans as part of the overall strategy for achieving successful operational goals.
Demonstrated capability to effectively collaborate with clients to establish and nurture a positive and trusted long-term relationship.
Ability to de-escalate associate relation challenges before handing them off to the human resources manager.
Physical Demands:
The physical demands described here represent those that an associate must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The associate will perform their duties in an office environment and/or walking in a warehouse environment. Associates in these positions frequently operate a computer, read, write, and interact with others in person, over the phone, and via other devices. They move about within the office & warehouse to access file cabinets, documents, office machinery, and other equipment. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and lift or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
EOE
E-Verify
Service Manager
Manager Job 25 miles from Lebanon
Responsibilities
• Strong problem-solving skills, analytical, & process improvement skills
• Excellent communication (written/oral) and interpersonal skills
• Adaptability and flexibility to work in a fast-paced, dynamic environment
• A curious mind-set for continuous learning, and high learning agility
• Customer and team oriented.
• Knowledge of Service Now, MyAccess, and Veeva QualityDocs
• Experience leading software projects and support.
• Organization skills and self-motivated
Must Have Technical/Functional Skills
• Veeva Quality Docs
• Service Now
Warehouse Training Manager
Manager Job 7 miles from Lebanon
Responsibilities:
Develop, maintain, and deliver training programs for warehouse operations, including QA, PIT operations, pick/pack/ship processes, safety, and WMS.
Conduct onboarding sessions for new hires and ensure compliance with company policies and safety procedures.
Identify skill gaps and implement training to improve team performance in areas like material handling and quality control.
Collaborate with the Safety team to drive safety awareness and compliance.
Deliver training through classroom sessions, hands-on demonstrations, and e-learning.
Evaluate training effectiveness and provide feedback for continuous improvement.
Maintain accurate training records and report on training outcomes.
Stay updated on industry best practices and operational changes to enhance training content.
Requirements:
Minimum 4 years of relevant experience.
Proven background in warehouse training and operations.
Strong communication, organizational, and coaching skills.
Knowledge of WMS, safety protocols, and warehouse procedures.
Certification in Training & Development is an advantage.
Training Manager (Warehouse)
Manager Job 7 miles from Lebanon
Job Title: Training Manager
SHEIN (Style Link Logistics LLC) is a full-service distribution center with two locations in the US. One in the City of Industry, CA, the other in Whitestown, IN. In addition to distribution, transportation, and fulfillment services, we offer packaging, quality control, wrapping, and other value-added services, making us the only partner you will need for your product handling requirements. Our inventory system accommodates our high-level service, which allows you to remain informed and up to speed on inventory levels, turns reports, order transactions, and billing details. We pride ourselves on providing cutting-edge results in warehousing services. If you're looking for an awarding career opportunity with a company that cares about employees, bring your experience and a motivated attitude to SHEIN.
Position Overview:
The Training Manager for Warehouse Operations is responsible for developing, implementing, and overseeing comprehensive training programs to enhance the skills, knowledge, and performance of warehouse personnel. This role will play a critical part in ensuring that our team members are well-trained, efficient, and capable of meeting the demands of our warehouse operations
.
Duties and Responsibilities:
Develop, write, maintain, and coordinate training modules for a variety of specialties, including quality assurance (QA), powered industrial truck (PIT) operations, pick, pack and ship processes, safety, loss prevention, people management, warehouse management systems (WMS), etc.
Develop and conduct onboarding sessions for new hires, ensuring they are familiar with company policies, safety procedures, and job responsibilities.
Identify skill gaps among existing warehouse personnel and develop training initiatives to enhance their skills in areas such as material handling, picking and packing, and quality control.
Collaborate with the Safety Department to create and deliver safety training programs, emphasizing the importance of compliance with safety regulations and the proper use of personal protective equipment.
Conduct training sessions through various mediums, including classroom instruction, hands-on demonstrations, and e-learning platforms.
Implement methods for assessing the effectiveness of training programs and individual trainee performance.
Provide constructive feedback and additional coaching as needed to address performance improvement opportunities.
Maintain accurate records of training activities, including attendance, performance evaluations, and training materials.
Generate regular reports on training effectiveness and make recommendations for adjustments or improvements.
Stay informed about industry best practices, emerging trends, and changes in warehouse operations to continuously enhance training programs.
Collaborate with department managers to incorporate operational updates into training materials.
Qualifications:
4 years of related work experience
Proven experience as a Training Manager in a warehouse or distribution center environment.
Familiarity with warehouse operations, including inventory management, order fulfillment, and safety protocols.
Strong organizational and communication skills.
Certification in Training and Development is a plus.
SHEIN Distribution is an equal opportunity employer committed to a diverse workplace environment.
Operations Manager
Manager Job 16 miles from Lebanon
Operations Manager - Landfill works closely with the General Manager Area Manager, Post Collections and Environmental Manager to develop fill sequencing plans to ensure density goals are achieved and ensures that the landfill is operated in a manner that is consistent with the conditions stipulated in the applicable permit. The Operations Manager - Landfill works with his or her General Manager and other managers in the business unit to execute a local market strategy that complements the Area's overall strategic operating and marketing plans and implements tactical initiatives to drive functional excellence and budget achievement. The position oversees all matters related to the landfill operations and oversees effective safety and accident prevention programs and leads all operations to ensure compliance with standards; and drives change management initiatives to introduce and sustain new processes that contribute to the growth and durability of the operations of the business unit.
PRINCIPAL RESPONSIBILITIES:
Manage the landfill operations of a business unit by overseeing the activities of the Operations Supervisor - Landfill, Lead Operators, Operators and/or General Laborers, who are responsible for the safe and efficient daily operations of the landfill.
Responsible for the management of the staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims.
In conjunction with the General Manager, evaluate the site and service requirements of the landfill to develop an effective and efficient operational plan.
Monitor and ensure compliance with all safety, environmental and equipment maintenance policies; ensure landfill is operated in a manner that is consistent with conditions stipulated in the applicable permit.
Collaborate with the General Manager and Area Manager, Post Collections to ensure landfill equipment is properly maintained and new equipment is obtained when necessary.
Plan and implement the operational procedures for the receiving and disposing of waste, completion of construction projects and yard maintenance.
Oversee refuse being received; ensure proper handling; supervise and monitor all required testing, including sampling of monitoring wells; monitors utilization of cover material; review soil reports and provide information to Environmental Manager.
Monitor and control all liquid and/or gas extraction systems on or around the landfill site.
Manage relationship with all outside contractors.
Establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses.
Coordinate with Maintenance Department to ensure all equipment remains in working order and in compliance with safety standards. Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program.
Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
QUALIFICATIONS:
Able to direct large staff.
Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
Is collaborative; builds and works with teams.
Creative thinker who challenges conventional solutions.
Demonstrates and promotes ethical behavior.
Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams
Certification as a Landfill Operator.
MINIMUM REQUIREMENTS:
High School Diploma or GED.
Minimum of 2 years of supervisory or management experience
Demonstrated ability to manage multiple sites.
General Manager of Restaurant Operations
Manager Job 25 miles from Lebanon
General Manager
About the Company - The Connor Group General Managers are considered the "quarterbacks" of our business, and the driving force behind our success. You would be responsible for motivating your team and holding them accountable, delivering exceptional customer experience, and maintaining profitability at your property.
What you get:
Exceptional base compensation determined by skillset and experience
Performance based bonuses - average $50k-$60k per year
Outstanding 401(k) program with company match up to 9%
Medical and dental premiums 100% paid day one for employee and family
Holidays and paid time off
Structured schedule - 50-55hrs/week, weekend availability required.
Ability to earn an equity ownership in the company through The Connor Group's partnership program - projected to be worth more than $2 million in 20 years.
What you'll do:
Manage and motivate your team while holding them highly accountable.
Effectively manage bill-pay, expense control, and full P&L statement.
Manage your maintenance team, coordinating work orders and apartment turns.
Own all aspects of sales management - Traffic Building, New Rentals, and Renewals.
Manage your sales team by selling alongside them.
Master operational systems and processes.
Deliver excellent customer service.
What we're looking for:
Top-performers with a proven track record or results
Enjoy selling and Driving results thorough your team?
Have accountability conversations with your team to help them grow within the organization.
Hands on, shoulder-to-shoulder with your team.
Thrive on direct feedback, resilient and solution-oriented.
Assertive leader with a passion for developing others.
Motivated and excel in a reward and recognition culture.
What's Great About The Connor Group- Giving back to the Community
Do work that makes a real, measurable difference in the community. Through The Connor Group Kids & Community Partners, our associates provided $139 MILLION in value to under-resourced communities last year, just by doing their jobs at a high level.
Learn more and visit us at
careers.connorgroup.com/property-managers
Retail Manager
Manager Job 25 miles from Lebanon
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Field Service Manager
Manager Job 25 miles from Lebanon
ABOUT US:
TRANSTEX is a global cleantech leader in the transportation sector, engineering emission-reducing solutions tailored to enhance fleet efficiency and to reduce costs. TRANSTEX has been innovating trailer aerodynamics and electric auxiliary power units (eAPUs) manufactured in North America for over 20 years. Through investment in R&D and patented technology, TRANSTEX delivers outstanding product performance and reliability, optimizing economic and environmental outcomes.
ABOUT DCLIMATE:
DClimate Inc. is an auxiliary power unit (APU) manufacturer addressing the shortcomings of existing diesel and electric APU solutions. The result is DClimate's state-of-the-art technology, combining an HVAC module with a patented battery management and rapid recharge system. The company was founded in 2016.
ABOUT THE ROLE:
We are looking for a skilled and customer-oriented Field Service Manager to join our team. In this role, you will be responsible for providing technical support to customers and performing installation, training, and product integration activities. You will also be responsible for identifying opportunities for process improvements, developing and conducting training programs, and delivering exceptional customer service.
RESPONSIBILITIES:
· Provide technical support to customers
· Perform installation at customer locations
· Develop and conduct training programs for customers and internal teams
· Identify opportunities for process improvements, including developing and implementing new procedures and protocols
· Work closely with cross-functional teams, including sales, engineering, and operations, to ensure customer satisfaction
· Document all service activities, including installation, repair, and maintenance procedures
· Stay current with industry trends and advancements in technology to maintain expertise in the field
· Translate customer interactions & inputs into wants & needs for future product & service enhancements
· Support on site repairs
. When not travelling , the employee is expected to be at the office Monday to Friday 8:00AM to 4:30PM.
QUALIFICATIONS:
· Strong problem-solving skills and ability to work independently.
· Excellent verbal and written communication skills, with the ability to explain complex technical issues to non-technical stakeholders.
· Experience developing and delivering technical training programs.
· Ability to identify opportunities for process improvements and implement new procedures.
· Willingness to travel to customer locations as required (75%).
· Strong customer service skills and a customer-focused attitude.
· Refrigeration qualifications are an asset (EPA 608 certification)
· Commercial Automotive mechanics qualifications are an asset.
· HVAC qualifications are an asset.
· Relevant experience required: min. 2 years.
. Must live in Indianapolis or relocate to Indianapolis
PERKS:
· 401k with employer matching
· Corporate Health insurance package including dental & vision
· Company-paid basic life insurance with additional employee-paid options
· Family-friendly environment
· Competitive salary based on a salary structure
· Company Events
Operations Manager
Manager Job 19 miles from Lebanon
Goodin Ground Maintenance, a leader in the commercial landscape industry, is seeking a dedicated and organized Operations Manager to join our growing team. This role is crucial to our operations, leading a division of our maintenance teams while collaborating with other management team members to deliver quality service to our clients. The ideal candidate will be able to work independently with minimal supervision, handling a variety of tasks with flexibility and efficiency, while positively motivating their team to exceed our clients expectations.
Responsibilities
Responsible for the development of the operations team and its future leaders
Prepare annual performance reviews and identify future leaders
Maintain a safe working environment and ensure all safety standards are followed
Ensure production schedules are set and production rates are met
Manage budget to align with goals of business
Qualifications
3+ years of experience in a similar role
Proficiency with Microsoft and LMN software
Strong organizational and communication skills
Strong analytical skills
Comfort working with multiple groups within business
Store Manager
Manager Job 20 miles from Lebanon
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
Responsibilities
Supervise day-to-day activities and assist in the food and beverage outlets
Create innovative programs and promotions that drive revenue through increased guest patronage
Aid in all financial budgeting operations to maximize profitability
Qualifications
At least 1-2 years' of full-service restaurant management
Flexibility in working hours and a willingness to cover shifts as needed
Ability to multi-task, organize, and prioritize work
General Manager
Manager Job 25 miles from Lebanon
The opportunity:
The General Manager at Indianapolis Recycle is responsible for the overall operations of the Indianapolis facility including plant operations, safety, employee management, business planning, environmental, customer care, and planning and financial accountability.
Essential Duties and Responsibilities include the following:
Safety
Maintain a strong focus with the primary emphasis geared towards injury recognition and prevention utilizing corporate assistance as well as awareness programs.
Direct the training and implementation of all required Safety programs.
Grow safety culture of facility to focus on caring for each employee.
Operations
Initiates plans and processes that minimize costs and effectively utilizes labor, budget, equipment, material, and capital to meet or exceed plant objectives and performance goals while maintaining the highest level of customer satisfaction.
Implements business strategies and operation plans that support Smurfit Westrock strategic initiatives.
Coordinates work with various functions regularly from Smurfit Westrock corporate in IT, procurement, logistics, legal, accounting, capital planning, and other teams to support corporate initiatives and site needs.
Drives continuous improvement initiatives.
Establish goals, track results, uptime, and quality productivity.
Coordinates the production of the facility to achieve facility and division goals.
Supervises the dispatch of raw materials and shipment of finished goods.
Maintain an effective work force through personnel management.
Responsible for maintaining Smurfit Westrock assets to include building, land, equipment, vehicles, and other assets of the company.
Compliance
Maintain compliance in all areas including, but not limited to, OSHA, EPA, DOT, and all local codes.
Ensure that all Smurfit Westrock values, standards, and customer commitments are upheld within the plant.
Maintaining the security of all company assets and information.
Ensure all environmental compliance issues are addressed on a timely basis.
Business Development and Customer Care
Seeks out and develops new opportunities for increased business.
Work closely with procurement representatives in developing and maintaining relationships with key accounts.
Manages and directs the efforts of the procurement representative and the customer service representative.
Ensure all customer feedback is promptly managed, and all complaints are corrected immediately.
Build effective relationships with all departments in the plant to produce strong supplier & customer relationships and a high quality, marketable product.
Build effective alliances with other Smurfit Westrock plants to better serve customers those cross multiple plants.
Provide a vision for the plant strategically linking resources of the facility with its respective markets.
People
Foster employee development through training and other resources
Values and seeks contributions from all team members and facilitate regular team meetings.
Supervises the facility's managers and supervisors, responsible for all employee training and development.
Establishes individual and group goals and responsibilities and evaluates work performance for direct reports; reviews and approves performance evaluations for indirect reports.
Financial
Control costs within budgetary limits to minimize costs and maximize profit.
Responsible for capital planning and budgeting for immediate and strategic needs for Indianapolis Recycle success
Review and understand annual budget, forecasts and monthly financial summaries for area.
Responsible for management of assets to include material sourcing-procurement, sales, safety, plant operations, customer service, environmental, and quality.
Supervisory Responsibilities:
Direct supervision of the Operations Manager, Office Manager, Plant Buyer, and indirectly for all plant employees.
What you need:
College degree preferred with a minimum of five (5) years equivalent related industry experience; at least 5 years prior supervisory experience.
Must be able to present reports at multiple levels of the organization in a professional manner using Excel, PowerPoint, and other Smurfit Westrock software programs.
Must be able to develop strong interpersonal relationships with plant employees, management, external vendors, and the community including municipalities etc.
This position requires strong leadership skills, independent thinking, strong organizational and planning skills, excellent analytical and problem-solving ability, as well as excellent written and verbal communication skills.
Must have strong business aptitude or demonstrated aptitude for running a business.