General Manager - Ocean View
Manager Job 42 miles from Key West
Suntex Marinas is a high growth real-estate company investing exclusively in niche mixed-use marinas and their related operating platforms. We have acquired, developed, and operated over 40 full-service marinas which include retail spaces, office buildings, resorts, hotels, and restaurants in the United States, the Caribbean, and Mexico for 20 years. Over the course of the years, we have developed a solid reputation by being dedicated to our customers, clients, guests, communities, employees, and investors.
The General Manager handles all aspects of marina and mall operations within budgetary guidelines in an efficient, cost effective and creative manner. The General Manager needs to work collaboratively with the Home Office and other colleagues throughout the organization. The GM Provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers' needs. Projects a professional company image through all types of interaction. As this is a fast pace environment, must be able to work under pressure.
DUTIES AND RESPONSIBILITIES:
Achieve financial results according to the annual operating and capital budgets;
GM's need to own the business and know it cold, especially the financials and budget;
Supervise all marina operations to ensure prompt, courteous and safe service to all customers;
Routinely inspect all areas of the property and the physical plant to ensure an above average appearance and a proper safety environment, including enforcing trash pick-up and other tasks that are consistent with this goal;
Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance including but not limited to weights and measures, OSHA, EPA, and Corp of Engineers;
Maintain a professional relationship with all agencies, contractors, vendors, and customers;
Recruit, train, schedule, and supervise all personnel and/or contract labor either directly or via departmental supervisors, including disciplinary actions and terminations when appropriate;
Ensure the safety of customers and employees. Provide for training of employees in the safe use of marina equipment and all functions related to their respective positions, including the training of fire fighting equipment and spill containment;
Maintain local SOP and Instruction Manual in current order;
Respond to and resolve customer disputes consistent with company philosophy;
Approve and oversee all long-term dock leasing and waiting list and retail leasing;
Approve annual operating budget and monitor actual versus projected budget figures on a monthly basis. Investigate negative deviations and set/monitor objectives to correct;
Approve all purchases, invoices and check requests;
Ensure proper controls to safeguard assets including but not limited to equipment and inventory;
Ensure that all company and customer equipment are secure each evening prior to lock up;
Ensure and take appropriate action for the proper maintenance of all marina equipment, property, grounds and floating or fixed docks;
Establish, execute and enforce vessel hauling and launching procedures for dry storage vessels;
Coordinate with other management personnel to ensure efficient running of all departments;
Oversee and approve implementation and maintenance of marketing programs for marina;
Derive new revenue sources;
Attend weekly Manager Meetings as scheduled;
Perform such duties as assigned by owners;
Respond to wind storm or other emergency events that could damage marina assets or guest property;
Ensures adherence to departmental and/or operations policies, procedures and practices;
Assume other duties and responsibilities required or assigned by management.
OPERATING RESPONSIBILITIES:
Work performed and composed of a variety of different tasks, calling for use of judgment; and compliance with policies and procedures. Must be a self-starter and able to work independently.
Requires excellent interpersonal skills and computer literacy. Manages a number of projects at one time, and may be interrupted frequently to meet the needs and requests of employees.
EDUCATION AND EXPERIENCE:
Five (5) years previous management experience which included direction of personnel, accounting and related budgeting activities, inventory control, advertising, and customer relations. Marine related experience required.
General accounting knowledge and basic understanding of financial statements;
Math computation skills;
English language skills, written and oral;
Ability to communicate professionally and effectively with employees, customers, tenants, vendors, and government personnel;
Ability to make independent decisions and determine appropriate course of action;
Must be available for 24-hour telephone contact for emergency response;
Strong ability to develop partnerships with internal clients/others;
Good presentation, facilitation and computer skills;
Excellent interpersonal and communication skills;
Ability work independently to achieve goals and targets;
Ability to organize and prioritize work;
Ability to work in a team environment to achieve team, department and corporate goals;
Ability to collaborate effectively with internal and external customers;
Adaptable to a fast-paced environment;
Self-starter
Proficient in Microsoft Office products.
Must be able to swim
Suntex Marinas is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.
General Manager
Manager Job 42 miles from Key West
Our partner is looking for a GM to join their team down in Marathon, Florida. This role will oversee a newly acquired landscaping and tree maintenance business. This role will work side-by-side with our partners. The ideal candidate will have experience leading a team and managing the daily operation of the business. This is a high visibility role with room to grow.
Responsibilities
Provide leadership and direction to a team of people
Manage operations and finances of business
Recruit and train new hires on business practices
Drive development of employees
Ensure that quality of work & service is maintained
Qualifications
Management and Customer Service experience Strong administrative skills
8+ years leading a blue collar business over $5m in annual revenue
Arborists License
Demonstrated ability to lead & deliver results
Comfort working with budgets, payroll, revenue and forecasting
Restaurant Staff - Urgently Hiring
Manager Job In Key West, FL
Taco Bell - Key West is looking for a full time or part time Restaurant Staff team member to join our team in Naval Air Station Key West, FL. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.
Restaurant Staff responsibilities include:
-Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions.
-Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage.
-Ensure all products are stocked, maintained, and prepared according to company quality standards.
-Maintain a clean, safe working environment.
-Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
-Demonstrate fiscal responsibility with all company assets by following company cash handling policies.
-Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives.
-Assume additional responsibilities as assigned.
-Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards.
-Frequent washing of hands.
A qualified candidate will have:
-A high school diploma or equivalent or higher preferred but not required
-Strong work ethic and willingness to learn
-Demonstrated ability to work in a team environment.
We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Taco Bell - Key West soon!
Assistant Hotel Manager
Manager Job In Key West, FL
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2025 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
The Assistant Hotel Manager reports to the Hotel Manager.
Responsibilities:
* Supervise the Housekeeping Manager and Guest Service Coordinator, at the direction of the Hotel Manager.
* Assists Hotel Manager as directed.
* Assists Dining Room Manager during all meal services.
* Performs duties of Hotel General Manager when Hotel General Manager is off ship 1-2 times per week.
* Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
* Present and available during all meal services, either front or back of house including secondary dining outlet.
* Ensures Housekeeping Manager is keeping all staterooms and public spaces clean.
* Assists with stateroom inspections.
* Prepares for turnaround day process.
* Oversees bar operations and manages wine/liquor inventory.
* Displays leadership and maintains professional presence.
* Visible and available to all guests and crew.
* Holds officers and crew accountable to American Cruise Lines' standards.
* Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
* Assesses the performance of the management team and provides immediate corrective feedback.
* Anticipates the needs of guests and crew.
* Responds quickly to guest requests and ensures follow through of service delivery.
* Identifies problems, resolves immediately, and requests home office support as needed.
* Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
* Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
* Assists ship officers in achieving weekly sales goals.
* Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
* Maintains sanitation and cleanliness standards of crew rooms.
* Monitors shipboard business transactions, accounting, timecards, and home office reporting.
* Completes daily ship inspection/walk through with Mate to generate daily work list and follows up to ensure tasks are completed.
* Tracks all hotel maintenance items and ensures completion.
* Creates consistent and positive crew experiences to improve employee retention.
* Perform bartending duties as needed with other management personnel.
Qualifications:
* Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Business degree may be considered with management and hospitality experience.
* Military experience may be considered with management and hospitality experience.
* Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
* Strong organizational skills and excellent verbal and written communication skills (English).
* Available to travel and work a flexible schedule including long days for extended periods of time.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Ability to motivate, train, and assess individual and team performance.
* Superior time management.
* Ability to manage and solve problems.
* Sense of urgency in all passenger, crew, and home office requests.
* Positive attitude and receptive to continuous performance feedback.
* Consistent, accountable, confident, assertive, and committed.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
* Accommodations and meals are provided onboard.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary Travel Accommodations.
* No living expenses aboard the ship (room and board are included).
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
Retail Operations Manager
Manager Job In Key West, FL
Job Details Management KEY WEST RETAIL STORE - KEY WEST, FL Undisclosed N/A Full Time 4 Year Degree Undisclosed None Day RetailDescription
The Retail Operations Manager (ROM) at Nine Line Apparel will oversee all sales and operations at the 450 Fort Argyle Rd location, to include staffing, merchandising, scheduling, and revenue management. Expectations are that the ROM will coordinate vendors, products, contracts, systems, and policies within the retail store at Nine Line Apparel, while helping to develop promotional plans and pricing that deliver on financial goals. The ROM will work hands-on with all departments within Nine Line Apparel to ensure financial goals are met, while developing and maintain a strong team of associates dedicated to representing the Nine Line brand and maximizing the consumer experience in-store.
Essential Functions
Management of the following
Monthly, Quarterly and Annual Goals
Productive Marketing to Demographics
Customer Service Satisfaction
Inventory Accuracy
Financial Accuracy
Consumer Growth
Ensure Compliance with Company Requirements
Ensure Compliance with Relevant Laws & Regulations
Competencies
Accountability
Positive Attitude
Communication
Proactivity/Reactivity
Prioritization
Promotion of Company Culture
Patience
Merchandising Expertise
Ethical Character
Diverse Flexibility
Efficiency
Technological Skills
Effective Decision Making
Immediate Authority
Supervisory Responsibility
Ensure that job descriptions for all subordinates are compliant and satisfactorily met
Ensure performance of all Retail Operations is efficiently and satisfactorily met (i.e. goals, assistant manager duties, customer service, etc.)
Ensure all set performance standards, standard operating procedures and requirements set forth by Nine Line Apparel as a company, and those set forth by Nine Line Apparel Retail Operations are compliant at all times
Work Environment
Nine Line Apparel Retail Operations is a professional and customer-inviting atmosphere; this position requires diverse flexibility, outstanding customer service deliverance, both with internal and external associates, customers and guests, and on-going, hands-on training, coaching, counseling and performance.
Physical Demands
Consistent standing for long periods of time
Consistent moving, delivering, processing and assembling large items, including, but not limited to, boxes, merchandise, displays, furniture, machines, etc.
Bending, stretching, twisting, reaching up/out
Position Type/Expected Hours of Work
The Retail Operations Manager at Nine Line Apparel is a full-time position. As with all other Retail Operations in the industry, the Retail Operations Manager is required to be available during any day of the week, including weekends, all company and calendar holidays, and during any hours of a 24-hour day.
Travel
Travel is primarily local but not limited to this. On occasions, travel to shows, seminars, stores, showrooms and other events may be required. This rare travel can include overnight lodging.
Qualifications
Required Education & Experience
Extensive Retail Management of five years is required for the Retail Operations Manager at Nine Line Apparel. Experience is required in sales planning, inventory management, customer service, associate management and merchandising floor sets. Although not necessarily required, a Bachelor's Degree in Business Management or Bachelor of Management Studies is appreciated.
General Manager - Key West
Manager Job In Key West, FL
Join the Pool Troopers Team as a General Manager in Key West!
At Pool Troopers, we're not just about maintaining swimming pools; we're about creating unforgettable experiences for our clients. From crystal-clear waters to pristine poolside environments, we take pride in delivering top-notch service that goes beyond expectations.
Now, we're on the lookout for passionate individuals to join our growing team an General Manager and embark on an exciting journey of growth and career opportunity!
General Manager is safety sensitive position that manages a specific geographic area and oversee all employees at the branch including Area Managers and Route Technicians to maintain the residential and commercial pools of clients for cleanliness, chemical levels and mechanical issues.
Job Duties
Contribute to the sales and profitability requirements of the business as determined by the strategic plans.
Promote operational excellence by ensuring all procedures and processes that pertain to the local branches are adhered to.
Evaluate the success of the location through budget, personnel, and strategic reviews.
Lead, guide, direct, and evaluate the work of other leaders and staff who report to them.
Maintain awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, and new industry developments and standards.
Be aware of opportunities the organization can leverage and pursue for its advantage and be able to communicate those opportunities in a salient manner.
Identify training needs and help create relevant training and materials.
Assist branches in hiring, discipline, and terminating staff.
Enforce company policies.
Create and monitor operational metrics and be able to present them clearly and concisely.
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Analyzing information and evaluating results to choose the best solution and solve problems.
Other reasonable duties as assigned.
To see a day in the life of a Pool Trooper Pool Technician- Click Here
Requirements
Bachelor's degree in business or related industry experience.
Minimum 5 years management experience.
Minimum 5 years P&L experience.
Minimum 5 years multi-unit route-based management experience.
Must have a valid driver license for three years with no major infractions or significant points.
Must be able to pass pre-employment background screening, drug screening, and MVR (Motor Vehicle Records).
Knowledge, Skills & Abilities
Management
Customer Service
Critical Thinking
Time Management
Communication Skills
Benefits
Competitive Salary- Starting base $100k + quarterly bonuses
Medical, Dental & Vision Insurance
401k with Match
Growth Opportunities
Paid Time-Off
Loyalty Bonuses
Tuition Reimbursement
Short & Long-Term Disability Insurance
Life Insurance
Join us at Pool Troopers and dive into a rewarding career where your passion for pools meets endless possibilities for growth and fulfillment. Apply now and let's make waves together!
T Mobile Neighborhood Retailer Assistant Manager
Manager Job In Key West, FL
Benefits:
Bonus based on performance
Competitive salary
Dental insurance
Donation matching
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
401(k)
Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer! GP Mobile, is one of the largest Authorized T-Mobile Retailers in the US! Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be! Se prefieren hablantes bilingües de español, pero no se requieren. Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture Be unstoppable with us! Job OverviewThe Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile's aspirations of earning a place in our customers' hearts and Mobile Associate success.
Job Responsibilities:
· Responsible for infusing every store's Mobile Associate s with a passion for T-Mobile's Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.· Ensure that every need the customer has, when coming into the store, is met and that employees build the customer's confidence by making their experience comfortable, simple and by solving the whole problem.· Complete observations of Mobile Associate s' interactions with customers, including feedback, to be used in development, training & coaching conversations.· Effectively manage customer wait time. Keep current on products, services, and promotions.· Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time.· Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures.· Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits. The experience you'll bring:· 1 year customer service and/or sales experience, retail environment preferred· Available to work a varied schedule including nights, weekends, and holidays· Ability to lead and mentor people to deliver great results· Outstanding communicator with ability to interact with teammates and customers What's in it for you:
· Competitive base pay, plus commissions· Benefits for part-time and full-time employees· Medical, dental and vision benefits· 401K Plan· Generous paid time-off programs· Phone service discounts· Serious growth potential for your career This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime?
We invite you to apply today!
Requirements:
· At least 18 years of age· Legally authorized to work in the United States· High School Diploma or GED
#NeverStopGrowing
GP Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At GP Mobile we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At GP Mobile, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
Dedicated, Dynamic, Determined. These are the people we want in the GP Mobile fam. Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the country.
Serving our customers and employees is at the heart of what we do. When you work with us, you're not just changing your life; you're helping our customers all over the nation stay connected with their loved ones.
We're guessing you found us for a reason. Do you think you've got what it takes to chase your dreams? Come face-to-face with your #LimitlessPotential at GP Mobile, one of the largest T-Mobile authorized retailers in the country, with over 350 authorized retail stores in the central and eastern United States.
General Manager
Manager Job In Key West, FL
Collision General Manager Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
The General Manager is responsible for the overall operations and financial results of their assigned store including but not limited to operations, internal and external development, business relationships, and profitability. The General Manager is expected to mentor to all direct reports while leading the team effectively and efficiently.
Essential Responsibilities
* Actively lead center level performance though: key metrics, quality, individual skill levels and culture
* Communicate and manage the change process
* Stay abreast of current vehicle repair procedures and technologies
* Manage and hold all staff accountable for shop performance though Recipe Book execution.
* Ensure customer satisfaction by coaching staff and resolve customer concerns as required
* Recruit, interview and hire new staff as required
* Train new hires regarding company policy and procedures
* Promote safe, clean working conditions
* Promote, develop and act as a liaison with area insurance contacts and other referral points
* Contact all claims managers and dealer accounts every month
* Participate in external marketing and team building activities as requested
* Other duties may be assigned as necessary
Skills/Requirements
* Minimum of five years collision repair / auto body management experience REQUIRED
* Proven leadership and track record of employee development
* Ability to read and understand financial P&L statements required
* ICAR Platinum certification preferred
* Ability to travel up to 25%
* Must have valid a driver's license and be eligible for insurance coverage
* Working knowledge of CCC One estimating platform and management system
* Advanced skills in Microsoft Office, including Word, Excel, Outlook and PPT.
* Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
* Ability to write routine reports and correspondence
* Ability to speak effectively before groups of customers or employees of organization
Note Critical features of this position are described under the heading. They may be subject to change at any time due to reasonable accommodations or managements' rights to reassign duties and responsibilities of this job at any time.
Physical Demands & Work Environment
* Frequently required to stand
* Frequently required to walk
* Occasionally required to sit
* Frequently required to use hands and fingers
* Frequently required climb, balance, bend, stoop, kneel or crawl
* Continually required to talk or hear
* Continually required to lift/push weights up to 50 pounds
Behaviors/Competencies
Integrity -Respect, and accountability at every level and in every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation -Develops and displays innovative approaches and ideas to our business
Teamwork -Contributes to building a positive team spirit. Supports everyone's efforts to succeed
Physical / Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex, including pregnancy, sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail ******************************* or call *************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
General Manager II - EYW
Manager Job In Key West, FL
Develop understanding of the market for the FBO including growth opportunities.
Conduct ongoing analysis of competition to including selling points, product offerings and pricing.
Remain locally competitive by managing in liaison with Revenue Management team
Creates new opportunities by developing relationships with customers, and airport authorities.
Establish a culture that promotes safety through daily observations, shift briefings, routine audits, maintenance of SHEBBA, monthly safety meetings, training and documented safety procedures. Formulate procedures for use in event of aircraft accidents, fires or other emergencies.
Establish a culture that promotes customer loyalty by creating an environment of increased employee engagement
Regularly interact with customers to promote the FBO and to measure the level of customer satisfaction. Use customer feedback to constantly develop and improve capabilities and processes.
Ensure proper staffing levels are maintained based on daily/weekly/monthly volumes
Develop new business plans with capital requirements and anticipated performance. Prepare the FBO budget with insight for the capability of and opportunities for the FBO.
Responsible for financial management of base including capital expenditures, forecasting, budgeting, audit performance and expense management.
Carry out management responsibilities in accordance with the organization's policies and applicable laws.
Perform leadership functions such as conducting annual reviews, making hiring decisions, and managing performance of direct reports which includes mentoring and skill development.
Ensure employees receive company communications and necessary training including safety, customer service standards, Company values, etc.
Ensure training and development of employees to improve work performance and maximize employee potential.
Other duties as requested or assigned
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Five (5) years or more management experience with three or more years experience in aviation.
Bachelor's Degree in Business, Aviation Management or related field preferred.
Must demonstrate the following core competencies: entrepreneurship, change leadership, negotiation and influence, business acumen, operational decision making, customer orientation, driving for results, managing and measuring work, interpersonal skills and superior ability to positively relate and communicate to customers.
Working knowledge of Microsoft Excel, Word and web based applications.
Must posses a valid driver's license.
An Equal Opportunity Employer M/F/Disability/Vet
The following functions may be performed in variable weather and environmental conditions such as jet engine fumes, dust or jet engine noise.
Frequently required to stand, walk, sit, talk and hear.
Occasionally required to use hands to finger, handle or feel objects; reach with hands and arms; climb or balance, stoop, kneel, crouch or crawl.
Occasionally required to lift and/or move up to 25 pounds.
Read, write and fluently speak and understand the English language.
Read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
Respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
Write speeches and articles for publication that conform to prescribed style and format.
Effectively present information to top management, public groups and/or boards of directors.
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
Apply concepts of basic algebra and geometry.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Define problems, collect data, establish facts and draw valid conclusions.
General Manager II - EYW
Manager Job In Key West, FL
Develop understanding of the market for the FBO including growth opportunities. * Conduct ongoing analysis of competition to including selling points, product offerings and pricing. * Remain locally competitive by managing in liaison with Revenue Management team
* Creates new opportunities by developing relationships with customers, and airport authorities.
* Establish a culture that promotes safety through daily observations, shift briefings, routine audits, maintenance of SHEBBA, monthly safety meetings, training and documented safety procedures. Formulate procedures for use in event of aircraft accidents, fires or other emergencies.
* Establish a culture that promotes customer loyalty by creating an environment of increased employee engagement
* Regularly interact with customers to promote the FBO and to measure the level of customer satisfaction. Use customer feedback to constantly develop and improve capabilities and processes.
* Ensure proper staffing levels are maintained based on daily/weekly/monthly volumes
* Develop new business plans with capital requirements and anticipated performance. Prepare the FBO budget with insight for the capability of and opportunities for the FBO.
* Responsible for financial management of base including capital expenditures, forecasting, budgeting, audit performance and expense management.
* Carry out management responsibilities in accordance with the organization's policies and applicable laws.
* Perform leadership functions such as conducting annual reviews, making hiring decisions, and managing performance of direct reports which includes mentoring and skill development.
* Ensure employees receive company communications and necessary training including safety, customer service standards, Company values, etc.
* Ensure training and development of employees to improve work performance and maximize employee potential.
* Other duties as requested or assigned
General Manager
Manager Job 42 miles from Key West
JOB Posting
JOB TITLE: General Manager
DEPARTMENT: Management
REPORTS TO: Regional Manager
The General Manager handles all aspects of marina operations within budgetary guidelines in an efficient, cost-effective manner and is responsible for improving the marina's guest services level, performance, efficiency, and profitability. The General Manager works collaboratively with the Home Office and other colleagues throughout the organization. He/ She is an excellent leader and provides the highest level of customer service in a friendly, helpful manner while accurately responding to the customers' needs. Projects a professional company image through all types of interaction. As this is a fast-paced environment, must be able to work under pressure.
DUTIES AND RESPONSIBILITIES:
Achieve financial results according to the annual operation and capital budgets
Routinely inspect all areas of the property to ensure an above average appearance and a proper safety environment, including enforcing trash pick-up and other tasks that are consistent with this goal
Understand and comply with government regulations pertaining to marina operations and handle all aspects of governmental reporting and compliance including but not limited to weights and measures, OSHA, EPA, and Corp of Engineers
Ensure the safety of customers and employees. Provide for training of employees in the safe use of marina equipment and all functions related to their respective positions, including the training of fire fighting equipment and spill containment
EDUCATION AND EXPERIENCE:
Five years previous management experience which included direction of employees, accounting and related budgeting activities, inventory control, advertising, and customer relations
General accounting knowledge and basic understanding of financial statements
Ability to communicate professionally and effectively with employees, customers, tenants, vendors, and government personnel
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
Must be able to swim or be willing to wear a personal flotation device in instances of emergency
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.
STATEMENT OF PURPOSE
This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.
Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.
Associate Manager
Manager Job In Key West, FL
Job Type:
Regular
Brand Strategy Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”. Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.
Job Description
The Associate Manager has the primary responsibility to support management in achieving Budgeted Net Sales for their respective store, provide an exceptional customer experience and embrace the brand positioning. All management should uphold the Company Core Values and Core Leadership Qualities.
This is achieved through the following:
Deliver an exceptional customer experience
Protect the assets of the store
Provide clear and concise communication skills with Store Manager, Assistant Store Manager, peers and store team.
Commitment to Company Core Values and Core Leadership Qualities
Share and lead in strong store culture consistent with the brand resulting in a positive and motivating atmosphere
Exhibit organizational and operational competencies
Participate and understand Division of Responsibilities
Delivering Results
Achieve or exceed Budgeted Net Sales
Manage daily sales productivity through Daily Juice
Drive business through utilization of KPI's fostering team selling culture
Support of store specific strategies
Customer Experience and Store Culture
Educate and reinforce the Lilly's Resort Chic lifestyle
Build and cultivate effective relationships with the customer.
Embrace and implement the Lilly Pulitzer Selling Culture
Inspire others to deliver an exceptional in store experience consistent with company culture
Create an optimistic, high energy, team oriented, and sunny store atmosphere
Leadership
Inspire others positively
Win as a Team mentality
Demonstrate agility and flexibility
Clear and concise communication
Embrace, exhibit and uphold the company Core Values and Core Leadership Qualities
Talent and Team Development
Train and develop A+ Talent
Coach and manage in the moment
Provide team with actionable, regular and effective feedback
Consistency in utilization of company training tools
Operations Excellence
Maintain inventory management systems
Participate in Division of Responsibility
Compliance with retail store and company policy and procedures
Safeguard assets of store
Qualifications
Minimum two years in retail or relevant industry
Four year college degree is preferred
Genuine optimistic approach to leadership
Passion for the Lilly Pulitzer Brand positioning
Ability to work store schedule as needed including nights and weekends and holidays
Miscellaneous
This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana
, or any other characteristic protected by law.
Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department.
Please click here to review our Applicant Privacy Policy.
Assistant Store Manager
Manager Job In Key West, FL
If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Assistant Store Managers possess some of the following key skills: Outgoing, upbeat, people-person, sales driven, and great organizational skills. Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!
Our Assistant Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for contributing to the success of the store by assisting the Store Manager in executing store operations. The ASM will assist and manage the 3rd Key, 4th Key, and Sales Associates in order to continue to provide our customers with World Class Service.
What's in it for you?
Competitive pay
Full-time benefits & 401K
Vacation & Sick time
Employee discounts
Flexible schedule
Room for advancement
Working with PETS!!!
Essential Duties and Responsibilities
Ensure proper care of all pets in store as outlined in the Animal Care Manual
Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing or by email.
Partner with your Store Manager in providing guidance and direction to store team in the areas of customer satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control, so that the store may operate as efficiently and profitably as possible.
Accountable for financial results, operational metrics, operational standards, and human resource management for their areas of responsibility
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Partner with your Store Manager to maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Provides continuous feedback to associates by recognizing and rewarding successful performance and addressing performance-related problems.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements
Follow and enforce all company policies and procedures to include operational and merchandising direction that is communicated from the Corporate Office
Ability to work rotating schedule that includes the following:
2 evening shifts per week
1 full weekend (Saturday and Sunday) every 3 weeks
Saturday and Sunday twice a month
Ability to work a flexible work schedule which will include morning, evenings, weekends and/or holidays
Ability to work a minimum of 40 hours per week
Requirements
Must possess a valid driver's license
Access to a motor vehicle
Education and/or Experience
Management Experience at least 3+ years in retail establishment
Working knowledge of POS system preferred
Strong sales ability
Employee Management and Development
Inspire and engage employees by motivating the team to succeed
Lead by example
Observe and coach employee to provide feedback around sales techniques and providing excellent customer service
Develop and execute individual development plans for store employees
Develop employees for growth and promotion by delegating appropriate responsibilities and inspecting completion
Pet Supermarket is an equal opportunity employer and Drug Free Work Place
Overnight Manager
Manager Job In Key West, FL
div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" Property Description /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"/pp style="margin: 0px;"span Discover a unique opportunity to be part of the rich history of Key West at the Key West Historic Inns Collection. Formerly known as Kimpton Key West, our historic collection boasts 219 guestrooms across Winslow's Bungalows, Lighthouse Hotel, Ridley House, Ella's Cottages, and Fitch Lodge. These buildings, originally homes for army officers, industrialists, and steamboat captains, reflect architectural styles from Conch to Queen Anne. Built when Key West was Florida's largest city in 1900, each structure holds captivating stories of gold discoveries and vaudeville performances. Join us and become a part of a team that embraces the vibrant past while offering unparalleled hospitality. Explore our property history at /spana href="****************************************************** target="_new"********************************* for more information./span/p
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Overview
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pDo you have a passion for hospitality and exceptional guest service? Join our team as a Night Manager/Manager on Duty and play a crucial role in ensuring the smooth operation of our hotel in the absence of the General Manager. We are seeking a dynamic and enthusiastic individual to oversee our operations and provide exceptional service to our guests./pp As a Night Manager/Manager on Duty, you will be the go-to person in the evenings and be responsible for guest satisfaction, security, and resolving any issues that may arise. Your energy and enthusiasm will create a positive and welcoming atmosphere for our guests, ensuring their comfort and peace of mind throughout their stay. Your attention to detail and exceptional organizational skills will help you manage multiple priorities and ensure the seamless operation of our hotel./pp We value teamwork, professionalism, and a commitment to excellence. We offer competitive benefits and opportunities for growth and development. Joining our team means becoming part of a supportive and dynamic environment where your skills and contributions are recognized and rewarded./pp If you thrive in a fast-paced environment and are dedicated to providing exceptional service, we invite you to apply for the Night Manager/Manager on Duty position today!/p
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Qualifications
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ulli Bachelor's degree or 4 years Department management experience in a full service hotel /lili Time management and negotiation skills /lili Ability to manage and lead each department independently /lili Ability to direct rooms division according to employment and Innkeeper laws of the jurisdiction /lili Prior cash handling experience necessary /lili Ability to communicate effectively with the public and other Team Members /lili College level reasoning, math, and language skills /lili Read, write and speak English fluently/li/ul
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Benefits
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p style="margin-bottom: 0in;"span style="font-size: 10pt; font-family: calibri, sans-serif;"Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group./span/pp style="margin-bottom: 0in;"span style="font-family: calibri, sans-serif;"span style="font-size: 12pt;"br//spanspan style="font-size: 10.0pt;"In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families./span/span/pullispan style="font-size: 10pt; font-family: calibri, sans-serif;"Multiple Tiers of Medical Coverage/span/lilispan style="font-size: 10pt; font-family: calibri, sans-serif;"Dental amp; Vision Coverage/span/lilispan style="font-size: 10pt; font-family: calibri, sans-serif;"24/7 Teledoc service/span/lilispan style="font-size: 10pt; font-family: calibri, sans-serif;"Free Maintenance Medications/span/lilispan style="font-size: 10pt; font-family: calibri, sans-serif;"Pet Insurance/span/lilispan style="font-size: 10pt; font-family: calibri, sans-serif;"Hotel Discounts/span/lilispan style="font-size: 10pt; font-family: calibri, sans-serif;"Tuition Reimbursement/span/lilispan style="font-size: 10pt; font-family: calibri, sans-serif;"Paid Time Off (vacation, sick, bereavement, and Holidays). /span/lilispan style="font-size: 10pt; font-family: calibri, sans-serif;"401K Match/span/li/ulp style="margin-bottom: 0in;"span style="font-family: calibri, sans-serif;"span style="font-size: 10.0pt;"Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other./spanspan style="font-size: 12pt;"br/br//spanspan style="font-size: 10.0pt;"EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation/spanspan style="font-size: 12pt;"br/br//spanspan style="font-size: 10.0pt;"Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify./span/span/p
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Marketplace Assistant Manager
Manager Job 42 miles from Key West
Key Responsibilities:
Assist the Marketplace Director in achieving sales and service goals.
Oversee daily operations of both the retail store and the F&B segment of the Marketplace.
Deliver exceptional guest service, responding quickly and effectively to customer needs or concerns.
Supervise and coach Marketplace team members to maintain high performance and morale.
Support scheduling and labor management to ensure adequate coverage in both areas.
Ensure all F&B offerings are stocked, presented properly, and handled in compliance with safety and sanitation standards.
Monitor product quality, freshness, and expiration dates in the Marketplace F&B section.
Open and close store and Marketplace operations, handling cash reconciliation and deposits.
Assist in receiving, tagging, restocking, and organizing merchandise and F&B inventory.
Maintain accurate inventory controls for both retail and Marketplace F&B items.
Uphold cleanliness and organization throughout the retail and Marketplace spaces.
Enforce and adhere to all company policies and procedures.
Qualifications:
High school diploma or equivalent required; Associate's or Bachelor's degree a plus.
1-3 years of experience in F&B operations, with supervisory experience preferred.
Strong leadership, communication, and guest service skills.
Ability to manage multiple priorities in a fast-paced resort environment.
Familiarity with POS systems, inventory management, and Microsoft Office.
Flexible availability, including evenings, weekends, and holidays.
Physical Requirements:
Ability to stand for extended periods.
Ability to lift up to 50 lbs as needed.
Benefits:
EOS Hospitality is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness EOS provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our Hotel Room Discount programs provide additional incentives for choosing EOS as the employer of your future.
EOS Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Shift Manager
Manager Job In Key West, FL
Pet Supermarket is more than just another retail store! Every day, we get a chance to work with and learn about all kinds of pets and their families! We are one of the largest retail operations dedicated to providing our Dedicated Pet Lovers with the best selection of pet care items and passionate customer service. We are looking for an outgoing, upbeat, people-person who loves pets! Our Pet Experts thrive in a high-energy environment and work together to help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team!
Our Shift Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible assisting the store management team in the overall operation and performance of the store, which includes sales, merchandising, operations, supervision and adherence to all company guidelines and procedures to ensure efficient daily operations. As a Shift Manager, you will drive daily sales goals and complete tasks as the Manager on Duty in absence of Store and Assistant Manager.
What we offer:
* Employee Discounts
* Flexible Schedule
* Room for Advancement
* Work with PETS!!
* Medical, Dental, Vision Benefits (Full Time)
* PTO and Sick time (Full Time)
* 401k
Essential Duties and Responsibilities
* Lead and motivate sales associate team to meet and exceed targeted sales goals
* Assign daily goals, tasks, and assignments to associate teams and ensure proper completion while Manager on Duty
* Lead by example to ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
* Bring positive recognition through professionalism, enthusiastic attitude, and effective communication
* Respond to interpersonal team conflicts with partnership of store management team
* Maintain cleanliness of all animal cages and fish tanks including animal care and feeding
* Respond to interpersonal team conflicts with partnership of store management team
* Ability to properly complete necessary paperwork
* Ability to move throughout the store unassisted to provide customer service or perform tasks in any part of the store for up to 8 hours
* Maintain an awareness of all promotions and advertisements
* Assist in floor moves, merchandising, display maintenance, and housekeeping
* Assist in processing, replenishing merchandise and monitoring floor stock
* Assist in maintaining a clean and organized sales floor
* Assist management in day-to-day store operations
* Follow and enforce all company policies and procedures
Pet Supermarket is an equal opportunity employer and Drug Free Workplace.
Shift Manager
Manager Job 42 miles from Key West
The 1st Shift Manager is responsible for supporting the General Manager in overseeing the operations and sales of a high volume convenience store retail outlet. This individual works with store management to provide associates with necessary supervision and leadership on designated shifts. The 1st Shift Manager also works to drive profitability, develop people, and maintain the highest level of guest service.
Responsibilities:
Guest
* Greets and interacts with new and regular guests in a genuine manner and suggests products that complement purchase to enhance the guest experience.
* Manages the store operations on designated shifts.
* Maintains inventory in a neat and organized manner.
* Provides prompt, efficient and courteous service.
* Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
* Addresses any employee and guest concerns on designated shifts.
People
* Sets a leading example of RaceTrac's Core Values, Leadership Qualities and the RaceTrac Way to entire team.
* Oversees, coaches, trains and develops store team members.
* Directs, plans and apportions the work of store team members on designated shifts.
Clean, Safe, Fast & Full
* Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
* Participates in daily store operational activities as needed:
* Rings up guests on a cash register
* Ensures the store is clean and well maintained
* Stocks shelves and coolers and takes inventory on shelf items.
* Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
Qualifications:
* 2-3 years work experience preferred
* 1+ years management experience preferred
* Vendor management experience preferred
* Previous experience working in high-volume, guest-focused, transactional environment preferred
* Previous experience working in a retail environment preferred
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Shift Manager - Urgently Hiring
Manager Job In Key West, FL
Shift Manager Taco Bell is looking for people who love serving customers, have experience in the restaurant industry and want to be a part of a great restaurant company! With us you can build a great career while providing fast, fun and friendly service to our customers. This is the perfect place for you to learn, grow and succeed!
What's in it for you?
- Employee free meal during shift
- If you're in school, we'll work around your schedule!
- Medical, Dental and Vision Coverage (For full time employees)
- Scholarships, GED Works Program to earn High School Diploma and Educational Reimbursement
- Retail discounts through brand perks programs (Taco Perks, KFC Employee Perks)
- Employee Assistance Program
- PTO (For full time employees)
What you can expect from us?
- Provide leadership & direction
- Analyze and respond to operational and business demands
- Excellent communication skills and passion for working with people
- Opportunity to grow within the company and move to management roles
What we expect from you?
- Receive orders, process sales and cash, and manage customer issues
- Prepare and maintain good quality of products
- Monitor all service equipment
- Run organized shifts and execute administrative duties
Past industry experience that would translate to success in this role: Starbucks, Mcdonalds, Hourly Manager, Hourly Shift Manager, Hourly Hospitality Manager, Supervisor, Production Supervisor
Part time/Full time
“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
Store Number: 148
Assistant General Manager - EYW
Manager Job In Key West, FL
The Assistant General Manager serves as a key member of the base leadership team by coordinating and directing the activities of a cross-functional team involved in safely providing requested services for general aviation aircraft, crews, residents, and guests. At times, this position will perform the same or similar duties as those assigned to their workgroup. The Assistant General Manager uses expert knowledge of the company's policies and standard operating procedures to provide efficient and exceptional service to the guests of the private aviation terminal (PAT) and run the PAT in the general manager's absence. An Assistant General Manager must be able to work flexible schedules, including nights, holidays, and weekends. Certain functions will be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines) and ground service equipment.
. Additional essential knowledge and skills:
Leadership Skills: Ability to assign tasks wisely, provide feedback to improve performance, administer corrective action, and motivate others.
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred.
Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence.
Financial Skills: Basic knowledge of operation budget and P&L and an understanding of how margin, revenue, and cost impact the business. Ability to enact responsible changes to base processes to maximize financial performance.
Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries.
Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars.
Critical Thinking / Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule format.
Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for consistent effective collaboration with team members and service to guests.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting.
Computer Skills: Ability to use a computer, including pass computer-based training modules. Proficient in Microsoft Office suite (Word, Excel, PowerPoint and Outlook) and ability to learn company software.
Task Management: Excellent time/project management and organizational skills. Ability to successfully and timely complete Signature's training programs.
Essential Duties and Responsibilities:
(Other duties may be assigned)
Oversee all business functions of the PAT including proper delivery of services, equipment and maintenance, condition of facilities, and staffing.
Collaborate with General Manager in maintaining existing business and developing new business.
Responsible for compliance with all rules, regulations, and policies as issued by the company and local, state, federal, and airport authorities.
Act as company liaison in matters related to the airport community.
Manage and direct activities of subordinate leaders and team members at the location. This includes scheduling, coordinating and assigning duties to qualified team members, conducting shift and team member meetings and managing special events.
Perform tasks such as time and attendance administration and processing of new team members.
Lead a team conducting base operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.
Manage the performance of team members to ensure technical accuracy, demeanor, and adherence to company policies and procedures. Correct performance deficiencies and administer corrective action as needed.
Interview, onboard, train, and manage team members ensuring their engagement and development.
Ensure all airline-required training is administered and completed by team members.
Serve as a resource on guest service matters and as an escalation point for guest inquiries.
Provide onsite business development support and relationship management with residents.
Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests.
Collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the PAT, other Company departments, and external parties.
Perform ramp operations as needed to ensure service needs are met for our guests, clients, vendors, and aircraft crew.
Ensure team members are proactively preparing for arriving/departing aircraft, identify and perform open job tasks, and immediately correct observed safety concerns to all stakeholders. Conduct safety observations and document accordingly.
Assist and/or manage any regulatory compliance, audits, and/or reporting for airport or government parties if requested.
Manage inventory of base supplies, uniforms, and equipment in compliance with procurement and expensing procedures.
Maintain security of premises to include monitoring street-side, parking lots, terminal, hangars, and AOA.
Oversight of GSE and facility maintenance operations.
Maintain safe, clean, and secure ramps and operations.
Conduct accident investigations to determine root causes, including all reporting involved with the incident.
Administration of Health, Safety, Security, and Environmental (HSSE) software.
Oversee fuel quality control activities.
Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.
Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues.
Follow emergency response procedures during critical events.
Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both the Company and the airport.
Maintain accurate records pertaining to time worked by team members, activities and services performed. May be responsible for payroll oversight and compliance.
Shift Manager
Manager Job In Key West, FL
Pet Supermarket is more than just another retail store! Every day, we get a chance to work with and learn about all kinds of pets and their families! We are one of the largest retail operations dedicated to providing our Dedicated Pet Lovers with the best selection of pet care items and passionate customer service. We are looking for an outgoing, upbeat, people-person who loves pets! Our Pet Experts thrive in a high-energy environment and work together to help Pet Parents with all their pet needs. We are dedicated to making a difference in our community and want you to be a part of our team!
Our Shift Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible assisting the store management team in the overall operation and performance of the store, which includes sales, merchandising, operations, supervision and adherence to all company guidelines and procedures to ensure efficient daily operations. As a Shift Manager, you will drive daily sales goals and complete tasks as the Manager on Duty in absence of Store and Assistant Manager.
What we offer:
Employee Discounts
Flexible Schedule
Room for Advancement
Work with PETS!!
Medical, Dental, Vision Benefits (Full Time)
PTO and Sick time (Full Time)
401k
Essential Duties and Responsibilities
Lead and motivate sales associate team to meet and exceed targeted sales goals
Assign daily goals, tasks, and assignments to associate teams and ensure proper completion while Manager on Duty
Lead by example to ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
Bring positive recognition through professionalism, enthusiastic attitude, and effective communication
Respond to interpersonal team conflicts with partnership of store management team
Maintain cleanliness of all animal cages and fish tanks including animal care and feeding
Respond to interpersonal team conflicts with partnership of store management team
Ability to properly complete necessary paperwork
Ability to move throughout the store unassisted to provide customer service or perform tasks in any part of the store for up to 8 hours
Maintain an awareness of all promotions and advertisements
Assist in floor moves, merchandising, display maintenance, and housekeeping
Assist in processing, replenishing merchandise and monitoring floor stock
Assist in maintaining a clean and organized sales floor
Assist management in day-to-day store operations
Follow and enforce all company policies and procedures
Pet Supermarket is an equal opportunity employer and Drug Free Workplace.