Manager Jobs in Jenison, MI

Are you prepared to explore the possibilities? The Western and Southern Life Insurance Company seeks a dynamic and experienced Financial Services Staff Manager to join our team. In this role, you will oversee the recruitment, training, and development of financial representatives, ensuring they have the tools, resources, and support necessary to succeed. The ideal candidate will have a strong background in financial services, excellent leadership skills, and a passion for helping others achieve their financial goals. As a Staff Manager, you will: Recruit, develop, and engage your team of financial representatives, assuming accountability for achieving the sales goals established for your staff or agency. Deliver training that enhances the skills and knowledge of your financial representative staff by providing ongoing coaching and mentorship. Monitor and evaluate the performance of financial representatives, providing constructive feedback and implementing improvement plans as needed. Set performance goals and track progress to ensure alignment with company objectives. Work closely with financial representatives to develop and maintain strong client relationships, assisting in resolving client issues and ensuring a high level of client satisfaction. Compensation & Benefits: Competitive salary with performance-based incentives. Comprehensive benefits package, including medical, dental, a company-funded pension plan, long-term incentive rewards, and a generous 401(k) match. Opportunities for professional development and career advancement. Collaborative and supportive work environment. The backing of a company consistently recognized for its financial stability, operating performance, and over 135 years of financial strength. Minimum Qualifications: A State Life and Health Insurance license is required. Series 6 preferred, and Series 63 (where required). Minimum of two years of experience in life insurance sales. Proven ability to recruit, train, and develop high-performing teams. Strong problem-solving skills and the ability to make sound decisions under pressure. If you are ready to be challenged, we encourage you to explore the possibilities and apply today!

Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives. Maintains business records. Exceptional customer service is a major component of this position. Tasks & Responsibilities: Completes and posts the staff work schedules. Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. Conduct written and verbal staff evaluations. Communicates changes of food preparations formulas, standards, etc. to staff. Supports local and national marketing initiatives. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed. Identifies and contacts prospective customers to promote sales. Requirements Prerequisites: Education: High school graduate or equivalent, college degree preferred. Experience: A minimum of two (2) years in QSR environment, experience in supervising and training staff. Excellent verbal and written communication skills. Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, walking and repetitive use of hands and arms the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally. Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis. Must have the ability to work a minimum of 40 to 50 hours a week. Must have reliable transportation and the ability to be on call 24 hours a day. Benefits: Eligible 1st of the month, following 30 days from the date of promotion Low deductible Insurance Short Term Disability Paid Life Insurance Can buy extra coverage for self, spouse and children Dental Vision

Job Title: Service Operations Manager Client Benefits Competitive salary with performance-based incentives. Comprehensive health, dental, and vision insurance plans. 401(k) with company match. Generous paid time off and holidays. Professional development and growth opportunities. Relocation assistance available. About the Role We are seeking a Service Operations Manager to lead and manage our field supervisors and technician teams, ensuring exceptional service delivery, operational efficiency, and customer satisfaction. This role requires strong leadership, industry expertise, and a proactive approach to optimizing service performance, safety, and profitability. Key Responsibilities Team & Operations Management: Oversee field supervisors and technicians to ensure high-quality service and contract compliance. Mentor service technicians and supervisors to enhance performance, leadership, and technical skills. Manage dispatch operations to ensure prompt service responses and customer satisfaction. Oversee after-hours service operations to maintain contractual compliance and superior response times. Monitor and optimize field operating costs while maintaining efficiency and profitability. Customer Relations & Service Performance: Ensure field technicians represent the company's capabilities and enhance its reputation. Investigate and resolve serious customer complaints, implementing corrective actions as needed. Develop and implement customer service processes to improve satisfaction and response times. Assist sales teams with site surveys, service contract reviews, and cost estimates. Compliance & Safety: Promote and enforce safety programs and OSHA compliance. Implement processes to manage hazardous materials, including refrigerant and oil disposal. Ensure service fleet, uniforms, and tools are well-managed and compliant with regulations. Strategic Growth & Workforce Development: Plan and staff key service positions to align with department demands. Develop training and career growth opportunities for service teams to improve workforce capabilities. Identify and implement new methodologies and technologies to enhance service operations. Financial & Subcontractor Oversight: Monitor service contract performance and profitability for maintenance agreements, quoted service work, and T&M projects. Manage service subcontractors and address any performance issues. Assist with invoicing, accounts payable, and accounts receivable as needed. Qualifications Required Skills & Experience: Extensive experience in HVAC service operations, including supervisory/leadership roles. Strong understanding of industry standards, processes, and best practices. Excellent communication, leadership, and problem-solving abilities. Proficiency in Microsoft Office; experience with COINS software is highly desirable. Strong knowledge of OSHA regulations and workplace safety standards. Ability to manage budgets, optimize costs, and enhance profitability. Education & Certifications: High school diploma required; additional certifications in HVAC, business management, or related fields are a plus. OSHA certification preferred. Why Join Us? Leadership Role: Play a key role in driving operational excellence and team development. Competitive Pay & Benefits: Attractive salary, healthcare, and retirement plans. Career Growth: Opportunity for professional development and leadership training. Impactful Work: Directly contribute to service quality and customer satisfaction. Schedule & Travel: Full-time position with occasional travel (10% required).

Member First Mortgage is seeking a Servicing Manager for our growing team! This hybrid position gives you the opportunity to work with our dynamic organization which has been recognized as one of the Best and Brightest companies to work for in the nation! This position will direct loan servicing activity to meet established goals for the service, productivity, and quality of work. Directly responsible for the management and development of the Servicing Department staff. Founded on the credit union philosophy of 'People Helping People', we have become the trusted full-service mortgage provider to over 200 credit unions across the U.S. This philosophy, along with our core values of honesty and integrity, make careers with Member First Mortgage dynamic and rewarding through our friendly and family-oriented culture that is dedicated to the growth and success of our employees. Benefits We Offer: Generous and competitive healthcare packages Employer paid short-term and long-term disability Employer paid Life Insurance 100% Employer paid Vision 401K Plan with match 25 days PTO - no waiting periods! Award-winning culture that's fun and collaborative Responsibilities: Directs daily operations of servicing department and supervises employees; hires, trains, assigns, disciplines, conducts performance appraisals and recommends salary adjustments and/or promotions. Effectively plans, organizes, directs, analyzes, and evaluates staff and processes to solve business issues and to develop solution-oriented recommendations. Works with Compliance and AVP of Servicing to ensure that needed and necessary changes are implemented to comply with any new or changed government, investor, and company regulations. Provides advice, counseling and solutions through staff and directly to customer inquiries. Works with managers, staff and other employees to meet customer needs in a responsive, efficient manner across department/branches. Researches and maintains accurate statistical records of department activity and relevant information. Qualifications: Three to five years of similar or related experience. Mortgage servicing experience is required. A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree Strong relationship-building and member service skills Ability to influence, motivate, and inspire Ability to listen and communicate clearly and effectively, both verbally and in writing Proven ability to create effective reporting and communicate results to multiple audiences with actionable recommendations Strong analytical and problem solving skills; keen attention to detail Solid time management skills with the ability to organize, prioritize, and perform multiple tasks simultaneously; project management experience Experience in Black Knight servicing platform If you are looking for a company that is dedicated to your success and is ethically motivated to help others, we encourage you to apply!

Build Your Career as a Field Service Manager in a Growing Company At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You'll be challenged and rewarded. Make friends and have fun. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too. Do we have your attention? Keep reading. Fogg Filler is looking for a talented and driven Field Service Manager to lead the day-to-day operations and strategy for the Service department. The Service Manager is responsible for managing the activities/projects with specific responsibilities for the planning, organization, scheduling, and implementation of field service installations of Fogg Filler equipment worldwide. Position focus is to enhance equipment service and sales, both new and after-market. Below are the job responsibilities of the Field Service Manager. Prioritize, schedule, and delegate work assignment, effectively managing service technicians and office support employees to ensure all customers receive the best product support in the shortest time possible. Provide daily support directly to customers and end users, to receive and respond to customer inquiries, schedule service installations, product rebuilds, upgrades, and resolves customer problems. Analyze product warranty inquiries to identify any increasing warranty trends. Document and communicate warranty trends with other cross functional business units within the organization to aid in the facilitation to identify root cause(s) and permanent corrective actions. Develop metrics for service technicians and office support employees to ensure company's service goals are achieved. Analyze metrics and key performance indicators and respond to negative trends to ensure continuous improvement processes are implemented in a timely and effective manner to improve upon customer satisfaction. Provide end-users access to emergency assistance at all hours of the day, year-round, including holidays. Coordinate all work-orders, approve time sheets and expense reports, and manage detailed field service reports (install status, warranty changes, file updates, etc.). Coordinate technical service participation in customer FAT's and machine checkout prior to shipment. Work as a Field Service Technicians to install, integrate, repair and troubleshoot as needed to meet customer needs, identify and correct hardware or software discrepancies, make recommendations for product improvements and advise customer of necessary parts to keep in stock, and comprehensive FAT participant. Function as a technical resource for the organization to address and resolve inquiries and problems related to installation/integration or repair. Hire, train, and manage Service Team in the best customer service practices. Customer service to be provided both internally and externally. Who we're looking for? BS degree in a technical discipline (Engineering, Manufacturing, etc.) or 5 year's comparable technical customer service experience, preferably in the packaging industry. Good understanding of machinery to effectively handle customer problems. Working knowledge of mechanical/electrical technical applications. Must have a working knowledge of CAD and application to specification and components, as well as a working knowledge of plumbing and electrical components and the ability to follow machine installation to completion. Promote a positive attitude, understand, and promote company mission and values. Must be able to work independently and accept accountability. Possess strong leadership to oversee cross-functional team to provide direction, maintain accountability, and grow sales. Must have excellent, effective verbal and written communication skills, share information with others prior to decisions and after decisions in a timely manner. Listen effectively and accept constructive criticism. Ability to take independent action solving problems, seek out new responsibilities, act on opportunities, generate new ideas and manage risk of new ideas, work to promote self-development. Must have a common sense/practical approach, ability to make thoughtful and timely decisions, get clarity of issue or objective by getting input in the decision-making process and show consideration for the impact of the decisions. Show openness to new ideas, ability to adapt to change and assume new responsibilities. Must be able to handle pressure and uncertainty, adjust work plans to meet changing company and customer needs. Proficient computer skills (Microsoft Office - Word/Excel). Some domestic and international travel will be required. Must be able to work on weekends and/or holidays if an emergency occurs. Travel required a minimum of 25% of the work year. Able to lift a minimum of 50 pounds and be in good physical condition. What's in it for you? There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment! Pro Mach, Inc. We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day. *************************** Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram! More career opportunities to consider! ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Are You Craving A Career With An Industry Leader? Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. What You'll Do As A Store Manager: You are in charge of the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide an 8 or more weeks of store leadership training program. How we reward you:** Free meals while working at Panda Generous compensation package with bonus opportunities Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates Pre-Tax Dependent Care Flexible Spending Account 401K with company match Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program Discounts at theme parks, gym memberships, and much more Opportunity to give back to your community Hands-on paid training to prepare you for success On-Going Career & Leadership Development Opportunities for growth into management positions On-going career and leadership development, including comprehensive training Continuous education assistance and scholarships Lucrative associate referral bonus Income protection including Disability, Life, and AD&D insurance Pre-Tax Dependent Care Flexible Spending Account Please refer to ***************************************************************** for details. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Desired Skills & Experience: High school diploma required Flexibility to work in a store within a 50-mile radius Able to work a flexible schedule, including weekends Food Safety: Serve Safe certified ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at ********************.

RESTAURANT MANAGEMENT OPPORTUNITIES Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. As a growing company, were always looking for top talent to join our family. By applying, youre adding your resume to our database, and well reach out to you as soon as a position is available. Youre in the right place if youre here for: Bonus Program* Discounted Curly Fries (and all our menu items for that matter) Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference a company that shares your values. SOMETHING TO HANG YOUR HAT ON As a Restaurant Manager (General Manager or Assistant Manager), you will be the leader of your restaurants Meatcraft. You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sales and profit goals, youll be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this best-brand-you-ever-worked-for job, you: Have at least six months to one year of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delicious Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, GA. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you. Arbys is an equal opportunity employer. *Subject to availability and certain eligibility requirements. RequiredPreferredJob Industries Management

CiresiMorek is an AWARD-WINNING SEARCH FIRM who strategically partners with our clients to recruit exceptional talent globally. Our customers include Fortune 500, the world's top PE Firms and the largest privately held companies. Our proven process and capabilities allow us to create industry leading guarantees which deliver a 98% return rate. We are currently assisting our client with a General Manager search near Grand Rapids, MI . The successful candidate will play an integral role in directing and executing business goals and objectives for profitable, sustainable growth. This includes implementing key business initiatives including lean manufacturing and helping develop high-performance teams. The right candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and display an orientation toward profitability. Responsibilities: Complete leadership responsibility for performance and overall development of business unit Manage the operations with a result driven framework focused on safety, quality and continuous improvement to meet and exceed customer expectations and business goals Empower teams with a managerial style that is collaborative, inclusive and balanced in approach to achieve commitments Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals Integrate manufacturing, materials and maintenance functions ensuring processes result in high quality throughput Lead efforts to continuously improve the division's competitive position resulting in reduced turn time and cost Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring and motivation of management, supervisory and hourly personnel in alignment with the business goals and objectives Requirements: Bachelor's degree required; MBA preferred 10+ years in Manufacturing Operations management with current P&L responsibility Additional Information: All information will be kept strictly confidential Applications will not be considered without a Resume/Curriculum Vitae which includes contact information Learn more about CiresiMorek through the following link: CiresiMorek: The Brand

A globally renowned and highly profitable industrial manufacturing organization seeks to hire a Vice President and General Manager to strategically lead manufacturing operations and sale activities for their flagship site in the Grand Rapids, Michigan area. Reporting to the Executive VP of Operations, this position will have P&L ownership and be responsible for the leadership and development of a large staff. This is a permanent, direct-hire opportunity. Primary Responsibilities: Champion a culture of safety and compliance, ensuring adherence to all regulations and company policies. Oversee plant Key Performance Indicators (KPIs), driving results in safety, quality, cost, delivery, sales, compliance, and new product development. Own site P&L, budgeting, forecasting, and strategic development to enhance profitability and long-term growth. Establish and maintain strong relationships with key functional leaders across EHS, Engineering, Sales, Quality, Finance, and HR to align business objectives. Develop and execute short- and long-term business strategies to drive revenue, profit, and cash flow growth. Lead daily performance improvements and high-impact projects, ensuring timely recovery plans when targets are missed. Drive sales growth through increased volume, market share, and new customer acquisition while ensuring financial goals are met. Build, develop, and manage a high-performing manufacturing leadership team, fostering an engaging, high-performance work culture. Required Qualifications: Bachelor's degree in Business, Engineering, or a related field. Minimum of 10 years of progressive leadership experience in industrial manufacturing environments. Minimum of 3 years of full P&L accountability. High level of commercial acumen including the leadership and development of sales and business development leaders. Strong experience in leading teams, managing change, and executing business strategies. Proficiency in financial, inventory, and production planning software, along with strong analytical and problem-solving skills. Our client offers a generous portfolio of insurance and retirement benefits along with opportunities for advancement and other attractive perks. A comprehensive relocation package will be provided for highly qualified candidates not currently residing in the immediate geographic area.

A leading equipment dealership with multiple locations across the Midwest is seeking a skilled and driven Service Manager to oversee service operations. This role is ideal for a candidate with strong leadership experience in service department management-particularly within the agricultural, heavy equipment, or construction equipment sectors. The Service Manager will play a key role in optimizing department performance, developing personnel, and ensuring customer satisfaction. Key Responsibilities Oversee and continuously improve all service department operations Establish and execute annual service goals and budgets aligned with company objectives Monitor and ensure adherence to service processes that drive customer satisfaction Collaborate with marketing and aftermarket teams to implement local service marketing strategies Plan and coordinate promotional activities, including customer clinics and field days Ensure timely processing of warranty and Product Improvement Program claims Schedule work assignments based on employee skill sets and department needs Review and approve work orders for completeness and accuracy before billing Lead recruiting, staffing, and performance development efforts for the service team Conduct performance evaluations and support ongoing training and career development Maintain a clean, safe, and organized work environment, in accordance with company safety standards Stay informed on industry products, trends, and competitor offerings Qualifications Minimum of 3 years' experience managing a service department, with proven success in meeting or exceeding performance metrics Background in equipment service management: off-road, construction, agricultural, turf, or heavy equipment preferred Ability to analyze operational reports and drive process improvements High School Diploma or GED required; Associate degree in a related field preferred Strong communication, organizational, and leadership skills Familiarity with manufacturer training programs and dealer service systems is a plus Additional Benefits Comprehensive health benefits Company-paid training and advancement opportunities 401(k) with company match Paid time off and holidays First-shift schedule with team and efficiency bonuses

Steak n Shake is hiring an Area Manager looking to make a difference. We are looking to hire an Area Manager to assist the Division President with modeling and ensuring consistent execution of Quality, Hospitality and Cleanliness, as well as developing a culture of accountability. We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service. The key is demonstration of the gold standard in service. We cherish friendliness and cleanliness. Put simply, we are looking for legendary leaders providing legendary service. YOU: Demonstrate the Golden Rule Have a competitive spirit and desire to win A track record of proven leadership (multi-unit leadership preferred) Possess high character and high competence. Desire to improve the lives of others. US: Desire to improve the lives of employees, customers, franchisees. We place trust above all else. This builds loyalty. Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer. Desire to lead and dominate the premium burger segment of the restaurant industry Our pace is fast, focused and effective. Overall Mission: To model and ensure consistent execution of Quality, Service and Cleanliness, as well as delivering district business performance results in each of the key result areas by developing a culture of accountability and delivering “Every Store Perfect”: Through a process approach ensuring standards (financial and operational) by executing plans and holding store teams accountable to grow sales and profit, maintaining quality at the highest levels, as measured by the Gold Standards. Through clearly communicating brand standards and expectations. Through coaching, training and mentoring the Management teams to achieve their full potential. Through driving an ownership mentality by showing an ability to grow the business with both top line and bottom-line results. Through building an environment consistent with the Company Mission and Vision. Key Performance Areas Sales and Profit Growth Lead district with an unrelenting passion to grow sales and profitability. Ensure the district results achieve the expectations for the key result measures while demonstrating an ability to change. Report district performance to Division Presidents quarterly through a process approach. Partner with Division Presidents on local marketing to plan and execute DMA-level and local store marketing plans. Developing People Coach General Manager to hold Management team accountable for service, quality, cleanliness, facility and safety improvement plans and results. Oversee and ensure the effectiveness and execution of crew training, recertification, development and promotion process. Lead bench discussion with Division President & Human Resources on effective succession planning processes. Conduct interviews, hire, and train quality management candidates from internal, external, and campus efforts. Ensure effective MIT and Manager Training, development, and feedback execution through weekly visits with Managers in Training. Support and prioritize development of General Manager hires in partnership with Division President. Ensuring the most effective utilization of company assets and district talent. Coach General Manager on appropriate store associate staffing requirements. Ensure Internal Management Candidate development. Brand Execution Responsible to Model, Coach, Mentor, Train, and Communicate service and production expectations with management teams. Maintaining quality standards in Service, Quality, Cleanliness, Facility, and safety as measured by key metrics. Hold General Managers and their teams accountable for improving all Guest measures. Coach General Managers and Management teams on creating and implementing action plans for rapid improvement with an appropriate level of follow up. Partner with Maintenance Department to safeguard Facility and Equipment standards. Lead new product, process and program roll outs within the district. Hold General Managers and their teams accountable for effective implementation of new products, processes and program in their restaurants. Environment Lead with a structured and disciplined approach to Daily, Weekly, Period and Quarterly success routines. Model celebrating successes. Recognize improved and/or top performance on each and every store visit. Partner with Human Resources on Associate and Management Investigations in accordance with investigation procedures. Key Performance Measures: Customer Satisfaction Guest Feedback Window drive-thru times Brand Protection Associate Retention Food Safety Financial Growth Cash Variance Food Cost Labor Cost Requirements: College graduate or equivalent education preferred Positive, motivating communication skills Strong organization and time management skills Strong coaching and mentoring skills Flexible and adaptable to changing circumstances Ability to read, write, perform mathematical calculations and analyze data Demonstrate key principles, Golden Rule, Relentless pursuit of Excellence, Exceeding guest expectations, Economic objective, Entrepreneurial approach Able to work in excess of 50 hours per week while standing, walking and stretching. Able to lift, carry, push and pull 30 lbs. Able to perform any task performed by a service or production associate Able to see across the restaurant to monitor and oversee the operation Able to legally operate a motor vehicle Able to hear, understand and professionally respond to guest and employee inquiries, comments and concerns

Family Farm and Home is a family owned and operated company based out of Michigan. Our first stores opened their doors in April 2002. Currently we operate 71 retail locations in Michigan, Indiana, Ohio, Maryland and Pennsylvania . We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating. Here at Family Farm and Home, our outstanding team members are dedicated to providing incredible product values and exceptional customer service to all customers. Because of this commitment, Family Farm and Home has experienced rapid growth on all levels. Our continued growth in the future is limitless due to our devoted staff and constantly growing group of loyal customers. Are YOU ready to join the FFH Family? The primary responsibility of a Family Farm and Home Store Manager - Unassigned is to learn the company's culture by consistently supporting and strengthening the basic philosophies of the company. They must have strong leadership skills with the ability to motivate and supervise team members. The Store Manager - Unassigned will learn merchandising, shrink control and operational aspects of the store. A successful Store Manager - Unassigned will be knowledgeable of the local market, customer base, seasonal opportunities, competitors and other specifics of the local market that may influence the business. A Store Manager - Unassigned is a role model, a leader, problem-solver, and strategic thinker, who is required to manage her/his time to achieve budgeted goals. Store Manager - Unassigned will be responsible for learning how to properly operate a store within 6 months to 12 months. They must then be willing and able to relocate. Essential Duties and Responsibilities, Include but are not limited to: Promote Family Farm and Home mission statement and family values. Promote an aggressive sales culture with an intense focus on superior customer service. Responsible for maintaining a highly motivated team by hiring, coaching, counseling, disciplining and firing of team members; planning, monitoring, and evaluating job results. Maintains professionalism and positive store morale. Responsible for execution and performance of all store job responsibilities through his/her key associates and/or his or her own actions. Completes store operational requirements by scheduling and assigning team members; following up on work results. Provides feedback to the office, i.e., buyers, district managers and all other company officials. Full profit and loss accountability for individual store locations. Achieves financial objectives by assisting in the preparation of an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Identifies current and future customer requirements by establishing rapport with potential and actual customers. Establishes relationships and supports local community groups consistent with company values. Ensures availability of merchandise and services by approving contracts; maintaining inventories. Responsible for managing and protecting all inventory and company assets in accordance with company policy against theft and damage. Verifies merchandise is received, stored and merchandised in all departments according to established operational and safety procedures. Protects employees and customers and maintains the stability and reputation of the store by complying with legal requirements and providing a safe and clean store environment. Helps determine marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks. Maintains consistent operations by initiating, coordinating, and enforcing, operational and personnel policies and procedures. All other duties as assigned by supervisor or company official. Manager Trainee Requirements: A successful Store Manager - Unassigned must demonstrate excellent leadership and problem solving skills. They will be able to manage with limited supervision. Store Manager - Unassigned need to have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. It is necessary they be comfortable in the hiring and firing of team members. A successful Store Manager - Unassigned needs to understand aggressive customer service and be team-oriented. They will have good management and organizational skills. Additionally, it is necessary they understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations. They need to be detail oriented and able to handle multiple tasks in a fast paced environment. Store Manager - Unassigned must be able to stand for extended periods of time. They are required to be able to move and handle boxes of merchandise and fixtures throughout the store. They must be able to climb up and down ladders, reach, bend, twist, kneel, and lift up to 50 lbs. Finally, they will be able to work a flexible schedule including weekends, evenings, and holidays. At Family Farm and Home it is our mission to build a family dedicated to providing exceptional service, products, and prices, focused on fulfilling the lifestyle needs of our customers who aspire to live, work, and grow like we do.

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees. ResponsibilitiesBuild effective relationships with associates, peers and supervisor to develop a high performing team Analyze reporting and business trends to make strategic decisions to drive results Directly supervise the business, ensuring, and maintaining high quality standards Consistently assess and provide ongoing performance feedback to all levels of team members Qualifications Minimum high school education or equivalent2+ years' of retail or equivalent management experience Strong verbal or written communication skills

Join our team and live the Ollie-tude! : ( Ollie's Core Values) BE A TEAM PLAYER- Associates are expected to be supportive and work together. BE CARING- How do I treat others with courtesy, dignity, and respect? BE VALUE OBSESSED- Live the "good stuff cheap" mindset. BE COMMITTED- Operate with grit, passion, tenacity, and action. BE GROWING- How do we get better every day? BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere. Ollie's Associate Benefits: Medical, Dental, Vision, and RX coverage begins Day 2 of employment. 401K, generous company match with immediate vesting. Strong field sales career growth & talent development culture for top performers 20% associate discount on all Ollie's purchases. Vast array of voluntary benefits. The Assistant Team Leader provides leadership for the successful operation of the entire front-end of store. Ollie's ATL Ollie's ATL helps lead a retail sales team that's passionate about selling merchandise and ensures a good customer experience. Responsibilities include Associate development, customer service, asset protection and store maintenance. Primary Responsibilities: Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met. Demonstrates Ollie's "Yes I Care, Yes I Can" behaviors in providing exceptional Associate and Customer service experiences; makes sure all company standards are consistently demonstrated in every Associate and Customer interaction Ensure that store standards and company programs meet all operational expectations. Ensure that the front-end, entrance, and exterior of the building are maintained properly. Ensure that all Associates are provided daily tasks and are being productive. Perform all Team Leader functions to open and close the store when needed. Assist with maintaining the proper hiring, recruiting, interviewing, selection, and onboarding of candidates to ensure the staffing needs of the store are continually met. Complete any additional responsibilities and/or duties as assigned. Qualifications: High School diploma or equivalent required Minimum of 1-2 years' retail management experience with a mid to large size retailer Schedule flexibility to work evenings, weekends, holiday seasonal on a regular basis Must have a valid Driver's license Physical Requirements: Ability to lift and carry up to 50 pounds. Ability to push and pull up to 35 pounds. Ability to stand for extended periods and work in a safe manner. Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status. Management experience with these companies translates well to this opportunity: Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods and Bed Bath and Beyond just to name a few. #C4FF

Starting Hourly Rate / Salario por Hora Inicial: $15.75 USD per hour As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. ALL ABOUT GENERAL MERCHANDISE Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work. At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the: Knowledge of guest service fundamentals and experience supporting a guest first culture across the store Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement Experience executing daily/weekly workload to support business priorities and deliver on sales goals As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities: Create a welcoming experience by authentically greeting all guests Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach Engage with guests in a genuine way, which include asking questions to better understand their specific needs Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience Thank the guest in a genuine way and let them know we're happy they chose to shop at Target Be knowledgeable of GM areas to ensure sales floor is zoned, in stock and accurately signed and priced for guests Acknowledge guests as you complete workload with minimal guest disruption; partner with leadership to prioritize daily workload based on business and guest needs Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad Execute inbound, replenishment, backroom and signing processes for GM areas Execute processes including pricing, presentation sets, and inventory accuracy as directed by your leader for all areas Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy Operate power equipment only if certified Follow processes accurately with attention to detail, monitor own progress Demonstrate a culture of ethical conduct, safety and compliance Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices Support guest services such as back-up cashier, and digital fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws All other duties based on business needs WHAT WE ARE LOOKING FOR We might be a great match if: Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go: Welcoming and helpful attitude toward guests and other team members Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed Work both independently and with a team Resolve guest questions quickly on the spot Attention to detail and follow a multi-step processes Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations as needed Climb up and down ladders Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. Ability to remain mobile for the duration of a scheduled shift (shift length may vary) Find competitive benefits from financial and education to well-being and beyond at . Americans with Disabilities Act (ADA) Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the restaurant in the absence of a Manager Inspires and guides their staff Completes daily paperwork to record Burger Kings success! Manages Inventory Carrols makes sure you are an important part of customers having it their way! The ultimate responsibility for our Shift Supervisor is to ensure that the store is whipping up Whoppers and keeping our customers happy and full! The shift managers are the chiefs of their team, and both inspire their staff and resolve issues by using excellent organizational, communication and developmental skills. Having the knowledge of the team members responsibilities and keeping inventory are crucial to success in this position. Completing paperwork, managing financials and issuing/delivering deposits also come with the job. The Shift Supervisors lead the daily shifts and wrap up the store at the end of the day. Our People are Made to Order We are looking for awesome people to be on our team! You must be at least 18 years old You must be able to work in a fast-paced environment with your team Working Hard! The Shift Supervisor position requires several physical demands including: Counting money accurately Reading and writing in English Carrying up to 40 pounds regularly Basic computer skills Remaining on your feet for several hours at a time Reach, bend, see, stoop, kneel, squeeze, and press Carrols Cares We start our Shift Supervisors with competitive pay. Have it your way and enjoy flexible scheduling and sizzling benefits! Carrols participates in the BKC student scholarship program started by the founder, Jim McLamore. Jim believed in higher education and so do we! By awarding over $7 million in scholarships to over 24,000 students each year, BKC plays a big part in making students dreams of going to college a reality! Real Good Food Carrols is committed upholding the Burger King Brand and to serving our customers the exact sandwich they want, made to order and delivered quickly by a friendly team member! Success never tasted so good! If you want to unwrap your new career in a business that sizzles with potential, and have a great time doing it, click APPLY to submit your application today!

RN Unit Manager/Nurse Supervisor MediLodge is proud to have received the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association! Are you looking for a rewarding career and a stable company to call home? MediLodge at the Shore is ready to teach, train, and help you become a more well-rounded nurse leader. We offer a rewarding experience to work with other warm-hearted team members who will support and guide you along your career path. At the end of each day, your professional success and personal fulfilment will be your reward for making a difference in the lives of our residents. Why Choose MediLodge? No matter where you reside or consider relocating to, we are the largest provider of skilled nursing long-term care and short-term rehabilitation services with 50 centers located throughout Michigan. While you contribute to the compassionate care for our residents, we strive to provide support and training for you to achieve your career goals. MediLodge offers U.S. Department of Labor approved apprenticeship programs to prepare non-certified staff to become CNAs and mentor nurses along their clinical career path to become Unit Managers, Assistant Directors of Nursing, and Directors of Nursing. Healthcare and Specialty Benefits: Effective 2024 we are pleased to offer our full-time employees a variety of medical coverage options through Anthem Blue Cross Blue Shield. Affordable Medical, Prescription Drug, Dental, and Vision insurance benefits through leading insurance providers to meet your healthcare needs and preferences for you and your family. We know your pet is family too! Three Pet Insurance options available to choose from. We provide an intercompany Employee Benefits Concierge to assist you in navigating and maximizing your benefits, should you have any questions. Flexible pay options; get paid daily, weekly, or bi-weekly with pay advances through UKG Wallet Company paid vacation days with rollover option and sick time. Employee Assistance Program Excellent career advancement opportunities Tuition Reimbursement and Student Loan Repayment programs Company Paid Life Insurance 401K retirement program Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. Unlimited Referral Bonuses and more! Summary: The Unit Manager Registered Nurse is responsible for directing the entire operation of a nursing unit in a long-term care healthcare facility. Education: Graduate of accredited school of nursing, degree preferred. Licenses/Certification: Licensed as a Registered Nurse (RN) (if state requires) Valid CPR teaching certificate, if applicable. Experience: Three years of nursing experience, of which one year was in a long-term care environment. Job Functions: Performs General Management Functions such as hiring, disciplining and evaluating employees. Plans and facilitates meetings and committees to address resident care issues for the unit. Manages area of responsibility with the goal of achieving and maintaining the highest quality of care possible. Participates in developing, implementing, and evaluating programs that promote the recruitment, retention, development and continuing education of nursing staff members. Contacts physicians as necessary and ensures physicians interventions are timely and appropriate. Reviews staffing patterns and census of nursing units and reassigns personnel when necessary to ensure staffing meets resident needs and budgetary controls. Monitors the clinical operations of the unit and resident's conditions and ensures that appropriate and quality care is administered. Obtains medications, supplies and medical records needed to provide safe, efficient, and therapeutic care to residents on a continuing basis. Assists in the orientation of new personnel, monitors their skills and guides and observes staff that may need assistance with procedures. Participates in facility “QA” program. Performs other tasks as assigned. Knowledge/Skills/Abilities: Skilled in motivation of staff and leadership. Skilled in work assessment. Ability to communicate effectively with residents and their family members, and at all levels of the organization. Knowledge of state and federal requirements for accreditation and certification. Possesses basic computer skills. Ability to work with a culturally diverse resident and employee population. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

ICC, Inc. specializes in marketing programs for our clients products and services. The client base for ICC has expanded to leaders in the electronics, entertainment, technology and Consumer Electronics industries. With the unveiling of our solidified and effective marketing program from our corporate office in Kalamazoo, MI. ICC, Inc. has developed an undeniably powerful presence in some of the worlds largest chain retailers in a short amount time. Job Description Our Support. Your Success. Have you had success as a Retail Sales Associate or Sales Consultant? Are you looking to take the next step in your career? ICC South offers successful Sales Associates an Entry Level Retail Management Training Program! We are seeking experienced Associates and Consultants to join our team of Trainees who have gone on to success in management. Our program allows you to enjoy a high earning potential while working in a fun and energetic environment! We are a leading company in our industry. If you have the drive to grow, learn and succeed, ICC South is a place where you can get promoted quickly as long as you are willing to work hard and put learning into action! Our strong industry position creates a stable workplace where you can feel secure in your success. Benefits As a Retail Sales Associate, you will have access to a world class management training program with the opportunity to gain valuable experience by partnering with dedicated and successful Store Managers! As an Entry Level Retail Sales Manager Trainee, we recognize your drive and ambition, and we want to help you advance on your desired career path. With us, you will have access to the training and resources you need to thrive at your new career. ICC South gives you the keys to succeed! We recognize that you dedicate time and effort to your job, and we want you to have the resources to keep achieving. Here are some of the benefits our Trainees enjoy! Paid training Base pay plus commissions and bonuses Travel opportunities Health benefits at management Additional cash rewards Job Responsibilities You will receive hands on training in sales, marketing and business development techniques. You will shadow managers, learning all of the aspects of retail and people management. Our program hinges on understanding, mastering and being able to lead your own team. Other responsibilities of the Management Trainee position include: Greeting and assisting customers ascertaining with their wants and needs Answering customer questions and inquiries regarding products and services Seeking out information and knowledge regarding new products Setting and achieving personal goals Presenting pricing, preparing contracts and processing transactions Placing orders and locating stock Maintaining knowledge of current promotions and policies regarding payment, exchanges and store security Participating in merchandising and product displays Qualifications Job Requirements As a Retail Sales Associate in training you must have integrity, commitment, a strong desire to succeed, and the drive to provide exceptional customer service. In addition to your persistence and ability to influence others, success at ICC South doesn't have any one background or experience. Successful Management Trainees have come from administration, marketing, customer service, hospitality, mobile, automotive, real estate, insurance, warehouse/industrial and food service positions, yet they all share a drive to succeed. This is an entry level management opportunity where we will provide experienced Sales Associates with the tools you need to succeed! Other requirements of the Management Trainee role include: Experience as an Associate or Consultant in a sales or customer service environment Enthusiasm for a career as a Manager Must be coachable and hard-working Desire to set and exceed goals Ability to grasp new concepts and learn new skills Ability to perform well while being a team player Comfortable working with clientele and ability to provide excellent customer service Willing to work non-traditional business hours including nights, weekends and holidays Additional Information All your information will be kept confidential according to EEO guidelines.

Full-time Description Job Title: Mortgage Operations Manager FLSA: Exempt Function: Mortgage Lending Reports To: VP of Mortgage Lending Purpose: Oversee the management, direction, and planning of the credit union's mortgage processing, closing, and underwriting responsibilities. Provide escalated support to the department staff. Assist in performing clerical and processing needs. In addition, assisting with preparing closing documents. Service member's financial needs regarding the credit union's mortgage loans. Educate members on credit union products and services. Promote positive employee relations and morale. Provide members with an extraordinary experience in accordance with the credit union's core values and service promise. Responsibilities: Supervise the mortgage processing, closing, & underwriting staff (i.e. job assignment, training/development, performance evaluation, quarterly one-on-ones, staff scheduling, etc.) Obtain personal and financial information from members, answering questions and educating members on beneficial credit union products and services Obtain and compile copies of member's financial information, create and maintain the member's loan file throughout the lending process Prepare appropriate documents, initiate verifications, and initiate any necessary documentation used in the loan application, consideration, and evaluation process Order appraisals, title commitments, tax transcripts, and loan payoffs Prepare closing statements (CD) and documents, and schedule mortgage closing appointments Verify all application documents and review information in the loan origination system for completeness and accuracy Provide support to branch staff on all loans and products Maintain an up-to-date and comprehensive knowledge of all state and federal legal obligations and regulations Determine and verify the source of funds for down payment, closing costs, and reserves listed on application Review insurance policies and property appraisals, making sure they meet underwriting guidelines and policies Review verifications of employment and tax transcripts for completeness and accuracy Review title commitment for all required conditions to obtain first lien position and compare the legal with the appraisal and survey Issue statements of denial of credit specifying credit union guidelines and basis for declining application Approve mortgage loans following mortgage loan underwriting guidelines set forth by the secondary market and Arbor Financial Credit Union policy Provide mortgage staff with loan process status updates, regulation & secondary market changes Maintain an up-to-date and comprehensive knowledge of the credit union's products and services and state/federal legal obligations and regulations Build rapport and use active listening to identify member's needs while actively researching member's accounts to determine consultative sales and cross-sell opportunities Prepare all loan-closing documents, and ensuring that they are accurate in order to have a fully compliant mortgage loan and meet the credit union's policies and procedures Have a solid understanding of credit union policies, NCUA rules and regulations, and any other laws affecting mortgage lending Review all closing details to ensure compliance with state and federal regulations Ensure that all terms of the loan are met Review the loan approval, products, pricing, escrows, title, appraisal, flood certificates and documents for any errors Verify, when applicable that FNMA UCD, FNMA Early Check and FHLMC Loan Advisor are satisfactory at the time of closing Follow up on any deficiency requests by post-closing and quality control in a timely manner Remain informed of all relevant aspects of the mortgage lending industry, including investor guidelines, regulatory compliance, underwriting guidelines, etc. Compliance with the Bank Secrecy Act, OFAC, and USA PATRIOT Act including Customer Identification Program, customer due diligence, identifying high risk accounts, reporting suspicious activities to supervisor or BSA Department Support the credit union's focus on member service and sales Promote and maintain a confidential environment to protect member, employee, and credit union information Follow all credit union policies, procedures, and requirements, in addition to all applicable state and federal laws and regulations Create and promote a positive professional image of one's self and the credit union Exemplify the credit union's core purpose and core values Perform all other duties as assigned Requirements Education and Experience: A two-year college degree, or completion of specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program Three to five years of experience as a mortgage loan processor, closer, underwriter or title agent required One to two years supervisory experience required Financial services experience Service and sales experience desired Skills, Abilities, and other Requirements: Strong computer and application skills Strong verbal and written communication and grammar skills Ability to be bonded required Ability to be registered under the SAFE Act required Ability to successfully organize, prioritize, and manage multiple responsibilities Ability to keep up with a busy workflow Ability to sit for long periods of time Ability to perform repetitive tasks Team player with a positive attitude and flexibility Professional demeanor and personal accountability