RESTAURANT MANAGER- Hudson, NH
Manager Job 31 miles from Exeter
Job DescriptionAbility to be flexible with working hours and weekend day/s are required, High School diploma, or equivalent, Transportation: to work, banking if needed, attend all meetings and training as required, Must be able to lift a minimum of 50 lbs. and stand for a period of up to 6 hours at a time, Proficient in English, At least 2 years of management experience, and experience working in the restaurant or retail industry
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback. They are responsible to deliver a great guest experience using an operational excellence model which contributes to profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee standards and in compliance with all applicable laws.
Guest First Culture
Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want: quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want. Let's make their day. .. every guest, every day.
RESPONSIBILITIES INCLUDE (but not limited to)
Recruit, hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed with qualified Team Members to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results
REQUIREMENTS –
Must be able to lift a minimum of 30 lbs
Must be able to stand for 6+ hours at a time
Must be authorized to work in the U.S.
Fluent in English
COMPETENCIES
Guest Focus
· Understands and exceeds guest expectations, needs and requirements
· Develops and maintains guest relationships
· Displays a sense of urgency with guests
· Seeks ways to improve the guest experience; asks questions, commits to follow-through
· Resolves guest concerns in a timely fashion
· Touches tables in the restaurants, speaks to guests and asks for feedback on how they can improve their restaurant operations
Passion for Results
· Sets and maintains high standards for self and others, acts as a role model
· Consistently meets or exceeds goals
· Contributes to the overall team performance; understands how his/her role relates to others
· Sets, prioritizes and maintains focus on important activities
· Reads and interprets reports to establish goals and deliver results
· Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Problem Solving and Decision Making
· Identifies and resolves issues and problems
· Uses information at hand to make decisions and solve problems; includes others when necessary
· Identifies root cause of a problem and implements a solution to prevent from recurring
· Empowers others to make decisions and resolve issues
· Identifies obstacles and eliminates road blocks
Interpersonal Relationships & Influence
· Develops and maintains relationships with team
· Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
· Remains positive in high tension situations
· Encourages collaboration and teamwork
· Leads others; negotiates and takes effective action
Conflict Management
· Seeks to understand conflict through active listening
· Recognizes conflicts as an opportunity to learn and improve
· Resolves situations using facts involved, ensuring consistency with policies and procedures
· Escalates issues as appropriate
Developing Direct Reports and Others
· Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills
· Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
· Provides challenging assignments for the purpose of developing others
· Uses coaching and feedback opportunities to improve performance
· Identifies training needs and supports resources for development opportunities
Business and Financial Acumen
· Understands guest and competition; translates and applies own expertise to address business opportunities
· Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
· Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals and teaches others
· Understands, analyzes and communicates the key performance/profit levers and manages to these measures
WHAT WE OFFER
We are a family owned and operated business.
With 200+restaurants in our network you will have the opportunity to grow internally and learn new skills
Competitive salary
Health insurance
401k per company policy
Two weeks of vacation
Life/disability insurance
Outings, recognition contests
Employee discounts and discounted pet insurance
Complimentary and discounted meals
Monthly Bonus Plan
“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”
Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.
If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at **********************.
QMS Training Manager
Manager Job 45 miles from Exeter
Fusion Pharmaceuticals, a member of the AstraZeneca Group, is a clinical-stage oncology company focused on developing next-generation radioconjugates (RCs) as precision medicines. Fusion connects alpha particle emitting isotopes to various targeting molecules to selectively deliver the alpha emitting payloads to tumors. Fusion's clinical portfolio includes but is not limited to: FPI-2265 targeting prostate specific membrane antigen (PSMA) for metastatic castration resistant prostate cancer currently in a Phase 2 trial; FPI-1434 targeting insulin-like growth factor 1 receptor currently in a Phase 1 trial; and FPI-2068, a bispecific IgG-based EGFR-cMET targeted radioconjugate currently in a Phase 1 trial. Fusion has multiple other pipeline programs that will soon be entering into early FIH trials. In addition, Fusion is pursuing combination programs between RCs and other therapeutic modalities including DNA Damage Response Inhibitors (DDRis) and immune-oncology agents. To support execution for these programs, Fusion has a fully operational Good Manufacturing Practice (GMP) compliant state-of-the-art radioconjugate manufacturing facility to meet supply demand for our growing pipeline of RCs.
Position Summary
Fusion has opened a role within Quality Assurance, Quality Management Systems for a Document and Training Manager. This position will focus on GxP compliance within Fusion sponsored clinical trials and the R & D organization providing training and documentation management support in preparation for commercialization. This role will be responsible for providing operational and administrative process support for GxP Quality Systems. This role will report to the Senior Director, QMS.
.
Responsibilities
• Responsible for the day-to-day activities related to training management for document lifecycle and training programs for Fusion's validated eLMS (Compliance Wire) and eDMS (Veeva Vault).
• Collaborate cross functionally to ensure timely completion of training and periodic review, develop and provide metrics/KPI
• Manage shared inboxes for Training and Document Management
• Collaborate with Functional leads to develop, maintain and optimize curriculums for GxP functions
• Responsible for ensuring that GxP training records are maintained, secure, and retrievable throughout defined retention cycles and external training documents are integrated into the eLMS
• Responsible for the day-to-day activities related to training including, but not limited to, training audience definition, maintenance training matrix, training content development and delivery using a validated eLMS (Compliance Wire)
• Assign end user training using eLMS, including, on-boarding of new employees, on-going assignments for new procedures, and/or quality initiatives
• Responsible for troubleshooting eLMS and eDMS issues with users, provides business process guidance and hands-on support with training and document
• Serves as primary system administrator and first line of customer support for training business processes and workflows, including assistance in approval routing of GxP documents, training completion entry in LMS and CV and JD management as per established processes
• Collects user feedback for system enhancements and provides 1:1 assistance as needed
• Manage and provide oversight of Document Management processes, eDMS system (Veeva) including but not limited to process improvements, record issuance, record retention and archive
• Supports inspections by health authorities and maintain a state of inspection readiness
• Assist in project related work as required, UAT, process exercises in support of eQMS implementation and enhancement projects for eLMS and eDMS as required
• Support Quality Culture initiatives, such as training, process improvements, and its corresponding KPI's based on business needs
• Perform other QMS projects and duties as assigned
• Ability to manage direct report(s)
Qualificatioms
• Minimum of 5-8 years of previous GxP Training experience, QMS and, Document Control, experience in a regulated field strongly preferred
• Bachelor's degree required, preferably in a scientific discipline or equivalent
• Strong technical background with previous experience working with eQMS Veeva Vault is prefer
red
• Strong technical experience with eLMS, UL Compliance Wire is preferred
• Strong written and verbal communication skills
• Proficient in MS Word and Excel
• Understanding of GxP regulations including GMP, GCP, GLP, PV
Fusion Pharmaceuticals is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes, if contacted for an interview, please advise Human Resources if you require accommodation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
General Merchandise Manager
Manager Job 33 miles from Exeter
Potpourri Group Inc., referred to as "PGI", was founded in 1963, publishing a single consumer catalog title. New brands were added through internal development and acquisitions so that today PGI has grown to be one of the most successful multi-brand direct-to-consumer merchants in America, serving millions of customers a year.
At PGI, we look for unique talent and skills, and above all else, passion. Our employees are enthusiastic team members who love what they do, and come to work every day ready to jump in and roll up their sleeves. Employees here take initiative, take pride in their work and accomplishments, and are trusted to work independently while being team players known for sharing ideas, support, and resources.
PGI is a collaborative team-oriented environment with an entrepreneurial spirit. Team members are encouraged to think outside of the box, be creative, and push the envelope. Ideas are welcomed and generated through brainstorming, informal meetings, and even hallway and coffee room conversations. The workload is significant, deadlines run tight, critical projects are always on the table, but everyone pulls together to “get it done” because they care. People are more than just co-workers at PGI and it's more than just another job here. It's a calling, it's a community, and it's a career.
Position Overview:
Potpourri Group is seeking a General Merchandise Manager, a key position at our corporate office in North Billerica, Massachusetts. In this position the GMM will be responsible for developing the strategic direction for all apparel sold by PGI, including and focusing on the five apparel catalog brands in our current portfolio. Responsible for leading, developing and mentoring a high performing team of Buyers in product sourcing, development, analysis of product performance, merchandising, and negotiation skills in order to meet corporate goals and initiatives as well as responsibility for the Apparel Product Development and Technical Fit group supporting them.
Essential Responsibilities:
Full responsibility for sales, profitability and continued growth of all managed catalog brands.
Leads and mentors a team of professional Buyers and establishes succession plans with the Buying Teams. Ensures that the Buying Teams successfully manages, develops and mentors their staff in order to meet the goals of the succession plans.
Develop strategy effectively with senior management identifying needs and resources for each catalog brand in order to successfully meet established goals.
Collaborate with the SVP of Merchandising to ensure successful execution of business goals and objectives.
Provides domestic and foreign product sourcing information to Buyers. Utilizes industry connections to create unique, cost-effective, and exclusive product assortment.
Lends expertise in product development and knowledge of sources to create PGI exclusives, and applies the technical knowledge gained in the industry to develop products with the Buying team.
Directs Buyers to assure successful completion of all merchandise processes in preparation for catalog mailings.
Applies analytical expertise to review results and gives input to Buying Team to adjust plans as needed.
Manage Apparel Product Development and Technical Fit function to ensure timely and effective support of Buying Teams.
Participates in all creative functions, planning, merchandise turnover and final review meetings with senior management, Buying and Product Development Team.
Partner with Marketing, eCommerce and Web team to establish Best in class presentations.
Required to attend all major and applicable trade shows, domestic and foreign, with or without accompanying Buyers.
Required to make periodic trips to foreign markets, with or without Buyers and or Director of Product Development, to visit with PGI sources, for product development and research new sources.
Qualification Requirements:
Prior senior level experience leading in a multi-channel, direct-marketing consumer merchandise retailer. Minimum of 8-10 year's related experience in Merchandising.
Progressive experience in Merchandising including prior experience as a Senior Buyer/Merchant.
Demonstrated prior experience effectively and successfully leading and developing senior level merchandising teams in direct marketing or related retail environment.
Strong and effective negotiation skills are required from product development to product fulfillment.
In depth knowledge of major domestic and foreign sources.
Computer literacy including strong technical skills in spreadsheet software (MS Excel). Prior catalog software experience a plus.
Bachelor's degree in Merchandising, Business or related field, or equivalent combination of education and work experience.
Benefits/Perks!
Full benefits package including Medical, Dental, Vision and 401k with Company Match
Paid Vacation Time, Sick Time, and Holiday Pay
Company-paid Life Insurance and Disability Insurance
Employee Discounts, Hays Perks Program, Employee Assistance Program and Good RX
Please contact Susan Horrigan, Senior HR Corporate Recruiter at **************, or you may apply directly through our corporate website: ***********************
Potpourri Group Inc. is an Equal Opportunity Employer
General Manager
Manager Job 45 miles from Exeter
Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
Principal Responsibilities:
Results Management
Demonstrates effective budgeting, goal-setting, planning, coordination, and execution
Achieves consistent positive results in Safety, Sales, Operations, and Service
Communicates company, branch, and individual performance to all associates on regular basis
Strategic Change Management
Leads the branch transformation process
Instills a culture of continuous improvement in all areas of business
Develops and implements a Branch Improvement Plan - A branch SWOT analysis and activities to address them
Communicates workflow expectations, priorities, and progress to all warehouse associates
Sales & Marketing Management
Drives organic sales growth by successful execution of the sales planning process
Develops and constantly refreshes a deep knowledge of the competitive landscape
Implements customer and market- based service level agreements with the goal of leading the market
Human Resource Management
Builds a culture of high performance and high engagement
Develops and implements branch workforce (staffing) plans to include: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems
Implements effective interviewing, assessment and selection techniques to identify the best available talent
Provides a clear vision, effective training, targeted coaching and high-potential mentoring
Manages a group of subordinate manages who will supervise an employee population between 15 to150 employees per branch
Manages performance through effective goal-setting, timely feedback and prompt corrective action, if needed
Develops and implements branch succession plans and associated activities with the goal of providing career advancement opportunities to our best talent
Other duties as described by manager
Role Requirements:
High school diploma /GED with 6+ years of experience REQUIRED; Bachelor's degree preferred
Successful track record with leading teams in sales and operations
Experience in managerial assignments with P&L accountability for sales and operations within the distribution industry
Must have business acumen to create and understand financial statements, branch budgets, and technical journals
Proficiency in Microsoft Office Suite
Ability to effectively communicate to all levels of branch operations
Physical Demands:
The employee is regularly required to sit, stand, and walk. Additionally, the employee must frequently lift and/or move up to 10 pounds
Summary of Company Benefits:
Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with a Company Match
Group Term Life Insurance and AD&D
Employer Paid Long-Term & Short-Term Disability
Voluntary Supplemental Hospital and Accident Plans
Employee Assistance Program
8 Company Paid Holidays & 1 Floating Holiday
Paid Time Off (PTO)
Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.
Operations Manager
Manager Job 33 miles from Exeter
We're hiring a Manufacturing Operations Manager to lead a high-performing machining, assembly, and test operations team.
This role is ideal for a hands-on leader who thrives in a fast-paced environment and is passionate about driving results through LEAN manufacturing, continuous improvement, and team development. The right candidate will oversee day-to-day operations with a clear focus on efficiency, quality, and customer satisfaction.
Key Responsibilities:
Oversee Machining, Assembly & Test operations, ensuring departmental alignment with performance goals
Drive LEAN initiatives to reduce the cost of quality-scrap, rework, and field issues.
Champion on-time delivery and operational excellence
Interface with customers, vendors, and partners to ensure compliance and satisfaction
Lead with a focus on cost reduction, productivity, and process improvement
Develop and track key performance metrics across all departments
What We're Looking For:
Bachelor's degree in Mechanical or Industrial Engineering
10-15 years of experience in a manufacturing leadership role
Six Sigma Green or Black Belt strongly preferred
Proven expertise in continuous improvement, cost control, and quality systems
Excellent communicator with the ability to engage cross-functional teams, customers, and partners
Strong working knowledge of manufacturing best practices, metrics, and regulatory compliance
If you're ready to lead a world-class team and build the next generation of manufacturing excellence, let's connect.
#OperationsManager #ManufacturingLeadership #LeanManufacturing #ContinuousImprovement #SixSigma #AssemblyAndTest #Machining #NowHiring #ManufacturingExcellence
AWS Cloud Operations Manager
Manager Job 45 miles from Exeter
The AWS Cloud Operations Manager will oversee the design, optimization, and management of cloud infrastructure on AWS to ensure performance, scalability, and compliance with security standards for Boston Medical. This role leads a team of engineers while driving automation, cost efficiency, and continuous improvement through DevOps practices. The manager is responsible for monitoring, incident response, backup, and disaster recovery strategies, ensuring alignment with business continuity goals. Collaborating with cross-functional teams, the manager also supports cloud migrations and contributes to a Center of Excellence for cloud operations. Deep knowledge of AWS services, cloud security, and infrastructure as code is essential, along with a commitment to Boston Medical Center's mission of delivering exceptional care without exception.
Onsite/Field Service Calibration Technical Manager
Manager Job 33 miles from Exeter
Onsite/Field Service Calibration Technical Manager reports to a member of the Executive Management Team and works within the scope of their training, education, experience, and skills to accomplish assigned tasks. Relocation assistance is offered.
This position carries out responsibilities for all or part of these areas:
Primary Objectives:
Understand and continue the progress of the Onsite Department, keep Executive Management Team, coordinating departments and customers informed on the status of all phases of the calibration processes.
Enhance communication, planning, and coordination of work performed in the Onsite Department.
Properly document data and results using Essco and customer policies and procedures.
Take a proactive role in supporting the Team and providing customer support while maintaining the highest level of integrity.
Invest in personal development to upgrade knowledge through networking, workshops, seminars and books.
Duties and Responsibilities:
Manage the scheduling of technicians.
Manage the assignment of critical instrumentation by control number (E#).
Manage and work with the on-site scheduler to develop the job schedule.
Review the on-site job package for completeness prior to the job.
Submit requests for accredited data sheets to the Quality Manager or Technical writer.
Submit requests for new data sheets to the technical writer prior to scheduled job.
Review the on-site job package upon completion of the job, prior to re-submission to the on-site schedulers for processing.
Remain familiar with and reinforce, company policies and procedures that affect the team and ensure full compliance to governing standards.
Provide team members with technical assistance and advice.
Chair regularly scheduled on-site team meetings.
Suggest changes in techniques and processes that will improve productivity, performance, quality, and cost-effectiveness.
Recommend training programs and cross-training.
Recommend expanded capabilities and instrumentation requirements.
Support customer inquiries and ensure full customer satisfaction.
Develop and retain a productive and engaged workforce.
Cultivate processes to expedite inspections and manage equipment capacity.
Manage overtime while meeting expectations.
Collaborate with the sales team to understand new business opportunities.
Provide accurate and timely documentation, ensuring all technicians follow Essco or customer-specific policies and procedures in a safe manner.
Offers guidance, direction, and effective solutions to customers and team members.
Professional, diplomatic, and tactful with potentially sensitive issues; has a good understanding of the business case. Comfortable dealing with all levels of management and clients, respected by peers and clients.
Plans and ensures project supplies and equipment are ready and available. Works with appropriate company resources in advance to ensure all project needs are met.
Serves as a role model and mentor to other technicians through professional actions/ethics and technical skills.
Works to understand client needs and requirements through effective communication and develops customer relationships through excellent customer service. Ensure to convey customer requests to the appropriate resource and requests are met in accordance with Essco policy and practices.
Familiar with all Essco service offerings, identifies value-added business opportunities.
Proactively assess and provide oversight and work planning, including accurate and timely scheduling, resource allocation, and quotations. Ability to identify scope changes and communicate to customer as well as document accurate changes.
May lead projects bases on an understanding of customer and business needs.
Perform other related duties as assigned.
Required Skills/Abilities:
Understand the regulations and industry standards in aerospace, medical and military product lines.
Developed working knowledge of ISO/IEC 17025 requirements.
Able to statistically evaluate and recommend new calibration methods, procedures and standards and IM&TE and use statistics to analyze measurement standards and processes.
Experience in continuous improvement in Onsite Department processes.
Effective oral and written communication skills experience at all organizational levels.
Evidence of the practice of a high level of confidentiality.
Work according to deadlines while continuing to meet standards.
Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions.
Experience using enterprise software such as IndySoft, MetCal, QuickBooks, Paylocity, and Kaizen Software Solutions.
Excellent computer skills in a Microsoft Windows environment. Excel, SharePoint and Teams experience preferred.
Excellent interpersonal skills such as active listening, teamwork, dependability, motivation, flexibility, patience and empathy.
Evidence of the practice of a high level of confidentiality.
Excellent organizational skills and the demonstrated ability to prioritize and accomplish goals while working across departments is essential.
Education and Experience:
BA/BS degree in Engineering, Life Sciences, other related technical field or equivalent military training preferred.
A minimum of 8 years relevant work experience in calibration, testing or engineering in a commercial or military calibration lab.
Root Cause Analysis, Data analysis, and Statistical Process Control.
Skilled using MS Office.
Project Management experience preferred
Physical Demands:
Communicate effectively (talk, hear).
Sit, stand, and walk.
Use hands and fingers to handle or feel and to manipulate keys on a keyboard.
Reach with arms and hands.
Moderate to heavy lifting up to 50 lbs.
Vision abilities required in this job include close vision requiring focusing eyes on a nearby object for prolonged periods.
Work Environment:
Professional lab environment.
Exposure to moving mechanical parts, pressurized cylinders, chemicals and high voltage power.
Routinely use office equipment including computes, copiers, and phones.
Noise level is usually quiet to moderate.
Operations Manager
Manager Job 45 miles from Exeter
Sitework Operations Manager - Heavy Civil
📍 Bellingham, MA | 💼 Full-Time | 💰 $90,000 - $140,000 annually (based on experience)
About Us
We are a well-established, growing heavy civil construction firm based in Bellingham, MA, specializing in site development, mass excavation, utility installation, grading, and paving. With a reputation built on quality, safety, and integrity, we are looking for a seasoned Sitework Operations Manager to help lead and grow our field operations.
Role Summary
The Sitework Operations Manager will oversee daily field operations for multiple site development projects across the region. This role requires deep expertise in heavy civil construction, with a strong emphasis on managing crews, scheduling, equipment, subcontractors, and project performance. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and knows how to keep projects moving safely, efficiently, and profitably.
Key Responsibilities
Oversee sitework field operations for multiple active construction projects
Coordinate with Project Managers, Estimators, and Superintendents to execute work plans and schedules
Manage labor, equipment, and material resources across job sites
Supervise and mentor field staff, foremen, and subcontractors
Maintain strict adherence to safety protocols and ensure compliance with all OSHA and company standards
Conduct regular site visits to monitor progress, troubleshoot issues, and ensure quality standards are met
Track and report on job progress, productivity, and budget performance
Assist with procurement, equipment logistics, and scheduling
Qualifications
7+ years of experience in heavy civil/sitework construction
Proven leadership in a similar operations or superintendent role
Strong knowledge of sitework operations including grading, excavation, drainage, utilities, and roadwork
Ability to manage multiple crews and projects simultaneously
Excellent communication, coordination, and leadership skills
Proficient in reading blueprints and civil/site plans
OSHA 30 certification preferred
Valid driver's license and reliable transportation
What We Offer
Competitive salary based on experience ($90,000 - $140,000)
Health, dental, and vision insurance
401(k) plan with employer match
Paid time off and holidays
Company vehicle or vehicle allowance
Supportive and team-oriented work culture
District Manager
Manager Job 12 miles from Exeter
Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for a District Manager in Portsmouth, NH and it's surrounding area's.
Headquartered in Saratoga Springs, NY, with a regional office in Jupiter, FL, the firm has more than 650 employees. Prime Group is a transaction-intensive company that is rapidly acquiring and consolidating self storage assets throughout the U.S. and Canada. With a presence in 28 states, one U.S. territory and 2 Canadian provinces, Prime Group manages all assets that it owns under the Prime Storage brand.
Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders.
Prime Group's team members are customer and client focused - customer service is a core tenet of the firm. Prime Group especially values:
· Self-motivated entrepreneurs who are passionate about what they do
· Diligent professionals who take exceptional personal pride in their performance
· Those who are eager to make a positive difference in the lives of Prime's customers
Position Overview:
The District Manager will act as the business owner to lead and grow our portfolio of stores in their assigned region. This role will take ownership in the growth and profitability of the specific district operations, while providing and promoting the leadership, vision, and direction of the company within it's market.
Essential Responsibilities:
· Develop and implement plans to achieve sales goals and optimize the portfolios NOI;
· Enable and drive strong operational performance of the assigned portfolio of businesses;
· Inspire, lead, develop the team;
· Monitor and improve sales, cost management, employee management and safety;
· Identify and drive opportunities to improve business performance;
· Enforce all company policies, procedures and code of ethics;
· Manage employee performance including hiring, termination, discipline, development and management;
· Manage escalations and approvals in a timely and thorough manner;
Qualifications
· Bachelor's degree in business or related field preferred; Associate degree or equivalent experience required;
· Minimum of five (5) years multi-unit retail sales/service operations leadership experience preferably from the Storage industry;
· Excellent communication, interpersonal and motivational skills;
· Demonstrated experience in building “ownership” and accountability in a team
· Strong analytical and problem-solving abilities;
· Able to prioritize multiple projects and deal with numerous interruptions;
· Work well under pressure, meeting deadlines consistently;
· Able to work independently with minimal supervision and lead 20-35+ employees;
· Computer skills: Solid understanding of the Microsoft suite of products;
· Willing to work a flexible schedule, including weekends.
· Must be able to perform some of the physical requirements of the job (ability to lift 50lbs);
· Valid state driver's license and reliable transportation;
· Ability to travel within the district and to other designated locations as directed by the company.
Compensation
· Competitive rate of pay and a generous benefits program
· Participation in company's performance-based incentive program(s)
· Medical, dental, vision, life, short-term disability, and long-term disability insurance program
· Paid vacation time; paid sick time; paid holidays
Equal Opportunity Employer Statement
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
AWS Cloud Operations Manager
Manager Job 45 miles from Exeter
The Manager, AWS Cloud Operations is responsible for managing and optimizing cloud infrastructure hosted on Amazon Web Services (AWS) to ensure high availability, security, and performance. This role oversees the day-to-day operations, including monitoring, automation, cost management, and incident response, while leading a team of cloud operations engineers and collaborating with various departments. The Manager, AWS Cloud Operations also plays a key role in ensuring scalability, implementing security best practices, and aligning cloud operations with business objectives.
Key areas of focus include resource optimization, disaster recovery, compliance, and driving automation and infrastructure improvements using DevOps practices. This position requires a strong understanding of AWS services, cloud management tools, and cloud security protocols to ensure that the infrastructure meets the company's performance and security standards.
ESSENTIAL RESPONSIBILITIES / DUTIES:
Cloud Infrastructure Management: Oversee the design, deployment, and management of AWS infrastructure and services (EC2, S3, RDS, Lambda, etc.). Ensure the availability, reliability, and scalability of cloud environments. Manage and monitor AWS resources, ensuring optimal performance and cost efficiency. Perform capacity planning and implement autoscaling policies to handle traffic fluctuations.
Monitoring and Incident Management: Set up and maintain monitoring tools (e.g., Amazon CloudWatch, AWS CloudTrail) to track the health and performance of cloud resources. Respond to incidents and troubleshoot issues within AWS environments to ensure minimal downtime.
Security and Compliance: Enforce AWS security best practices. Ensure HIPAA compliance and company policies regarding data security and privacy. Work with the security team to regularly assess and enhance security policies.
Cost Optimization: Analyze and optimize AWS spending, implementing cost control strategies such as Reserved Instances, spot instances, and rightsizing resources. Provide reports on cloud costs and resource usage, and recommend strategies for cost savings. Use tools like AWS Cost Explorer and Trusted Advisor to monitor spending and identify inefficiencies.
Team Leadership and Collaboration: Lead and manage a team of cloud operations engineers responsible for AWS infrastructure. Collaborate with infrastructure, network, integration, and security teams to align AWS operations with business goals.
Provide technical guidance and mentoring to team members, ensuring adherence to best practices and AWS standards.
Automation and DevOps: Drive the adoption of infrastructure as code (IaC) using tools like AWS CloudFormation. Automate deployment, scaling, and management of cloud resources to streamline operations and reduce manual intervention. Integrate CI/CD pipelines for Landing Zone Accelerator software releases.
Backup: Ensure backups are configured for critical AWS services (e.g., RDS, EBS snapshots) and meet business continuity requirements.
Performance Tuning and Optimization: Continuously monitor and tune the performance of cloud services to meet application and workload requirements. Ensure a stable performance environment for mission-critical enterprise systems
Documentation and Reporting: Maintain comprehensive documentation of the AWS environment, including architecture diagrams and operating procedures. Provide regular status reports on system performance, incidents, and ongoing operational tasks to management.
Application Migrations: Collaborate with Infrastructure, Network, Integration, and Security teams to migrate clinical and business applications from on-premise data center to AWS.
Cloud Operations Center of Excellence: Build a training curriculum and corresponding certification matrix, based on job level.
Participates in Change Management and Root Cause Analysis meetings as directed.
Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop; analyze trends and develop a long-range plan designed to resolve problems and prevent them from recurring; maintain high service levels for the user community.
Participate in various IT projects
Communicates with departmental and business unit managers, as well as project manager and leaders, to define support initiatives and solutions
Interacts with individuals at all levels of the organization
Has effective working relationships with peers in other areas of IT organization, which are essential for maintaining good public relations, facilitating communications, and soliciting useful feedback
Has collaborative working relationships with outside vendors, which will help to enhance service delivery capabilities
Develops relationships with professional organizations, peer groups, and industry trade groups to stay current with technology
Maintains expert level of technical knowledge.
Additional responsibilities as assigned by Management
May be called to work off hours, weekends and holidays to provide technical support to the Institution.
Required to carry a pager at all times.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Bachelor's degree in Computer Science, Engineering, or related discipline required.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
AWS certifications required, with preference for: AWS Certified Solutions Architect and AWS Certified SysOps Administrator.
EXPERIENCE:
Five years of experience managing a cloud operations teams. Minimum 8 years of experience in an AWS operations or engineering role required.
Experience with monitoring, automation, and cloud management tools (CloudWatch, CloudFormation, Terraform, Jenkins) required.
KNOWLEDGE, SKILLS & ABILITIES (KSAs)
In-depth knowledge of AWS services, architecture, and best practices.
Strong understanding of cloud security, governance, and compliance standards.
Excellent problem-solving, troubleshooting, and incident management skills
Multi Unit Manager
Manager Job 45 miles from Exeter
Multi-Unit Studio Manager
Reports To: COO
Pure Glow is changing the perception of a tanning salon franchise with an elevated design experience, safer ingredients and game-changing results, leading the charge in a rapidly growing $1.6B category. This is an exciting opportunity to shape the future of an emerging consumer brand at the intersection of beauty and wellness.
Job Summary:
As a Multi-Site Studio Manager, you will be integral to maintaining and elevating the operational excellence across our Back Bay, Seaport and Wellesley location studios. The standards, processes, and training developed in the corporate studios will be used for our franchise organization to follow. You will lead the hiring, training, and development of staff, ensuring each studio reflects the highest standards of performance, customer service, and operational efficiency. Your role will include upholding the company's culture, implementing accountability measures, and setting clear expectations.
You will oversee the daily operations, from staff scheduling and technical training to maintaining equipment and ensuring safety and hygiene protocols are met. In addition to managing the studio environment, you will drive sales initiatives for memberships, packages, and products while supporting administrative functions like inventory management and customer inquiries. Your leadership will ensure each studio offers a welcoming and professional atmosphere, aligned with the brand's commitment to quality and service.
Key Responsibilities:
Leadership & Staff Development: Oversee the recruitment and ongoing development of staff across all corporate studio locations (Airbrush Tan Specialists, Front Desk, and Assistant Managers). Foster a culture of high performance, teamwork, and accountability, ensuring all team members are aligned with company values and operational standards.
Customer Experience & Sales: Lead initiatives to drive exceptional customer service across all studios, ensuring a consistently positive experience for clients. Support sales strategies for membership, packages, and products, and assist in achieving revenue goals across locations.
Operational Excellence: Manage day-to-day operations for all corporate studio locations, ensuring smooth execution of daily activities. Monitor and maintain studio facilities, equipment, and resources to uphold a clean, safe, and welcoming environment for staff and clients.
Training & Compliance: Implement operational and training standards across all corporate studio locations, serving as the standard for franchisees to train on and adhere to from company policies, to procedures, to best practices. Provide guidance and support to corporate and franchisees.
Performance & Accountability: Set performance expectations for staff, monitor progress, and conduct regular evaluations. Implement corrective actions when necessary and provide ongoing feedback to ensure consistent achievement of key performance indicators (KPIs).
Scheduling & Resource Management: Oversee the scheduling of staff and studio resources to meet the demands of the business, ensuring adequate coverage during peak hours and flexibility to adapt to changing needs. Ensure efficient use of time and resources across all locations.
Continuous Improvement: Identify opportunities for operational improvements, cost-saving measures, and process optimizations. Collaborate with senior management to implement new strategies and improve overall studio performance.
Health, Safety & Hygiene: Ensure strict adherence to health, safety, and hygiene standards across all studio locations, implementing protocols for cleanliness, equipment sanitation, and overall safety compliance.
Administrative & Operational Tasks: Manage administrative duties such as inventory control, client appointment scheduling, and handling customer inquiries and concerns. Maintain organized records and ensure accurate reporting across multiple locations.
Experience & Background:
5+ years of leadership experience in a beauty, wellness, or service-based industry
2+ years of multi-unit experience (Bonus: in a franchise business)
Strong leadership qualities, including problem-solving, decision-making, and the ability to motivate a team.
Excellent written and verbal communication and organizational skills, with the ability to multitask and prioritize effectively.
Ability to execute company initiatives, drive sales, and achieve studio goals, including upselling memberships and retail products.
Proven ability to manage and develop a team, including hiring, training, and coaching employees to deliver an exceptional client experience.
Exceptional customer service and client relations experience, with a proactive approach to resolving concerns and ensuring client satisfaction.
Operational experience, including scheduling, inventory management, and maintaining studio cleanliness and organization.
Compensation:
Competitive salary, performance bonus and benefits package commensurate with experience.
To Apply:
Please submit your resume and cover letter detailing your experience and qualifications for this role. Preference given to candidates eager to start.
Operations Manager
Manager Job 12 miles from Exeter
Operations Manager Job Description
The Operations Manager/Site Manager reports to the Program Manager and is responsible for all operations including service delivery, customer satisfaction, site staffing/engagement, and employee conduct, morale, and welfare. The Operation Manager should provide vision, purpose, direction, and oversight for all site operations and activities related to service delivery, employee conduct, morale and welfare, and leadership development.
Job Responsibilities:
Manage site service delivery operations to ensure compliance with all company-directed performance, production, timeliness, and quality standards.
Provide exemplary customer service to internal/external/corporate customer, proactively identifying and addressing customer needs.
Hire and manage a technically proficient and professionally capable staff to support operations.
Effectively work with union leadership to manage within the union site environment.
Generate timely, accurate, and relevant performance data to enable adequate monitoring, oversight, and performance measurement of support services.
Manage deliverables to completion ensuring inputs and reviews are timely/accurate.
Respond rapidly and effectively to changes in product line demand.
Conduct continuous improvement to enhance service delivery and optimize performance.
Identify and communicate site staffing needs for incorporation into the staffing plan.
Promote innovation, efficiency, and effectiveness.
Resolve problems with minimal disruption to contract service delivery.
Lead proactively to minimize probability and severity of safety-related incidents.
Conduct informational briefings and management reviews as required.
Assist and enable employee growth and advancement.
Apply feedback, delegation, and coaching to professionally develop all staff.
Ensure program profitability through sound financial management.
Lead customer relationships and provide exemplary customer service to internal and external customers as well as proactively identifying and addressing customer needs.
Requirements
Minimum Qualifications:
US Citizen
Active Top-Secret level security clearance. Active Secret may be considered.
At least ten (10) years of management experience, including five (5) years of managing a large-scale operation.
Superior organizational skills and work ethic.
Excellent written and oral communication.
Advanced proficiency with Microsoft Office and familiarity with O365 environment.
Preferred Qualifications:
Bachelor's Degree or higher in relevant field
Knowledge and experience in managing a unionized workforce
Project Management Professional (PMP) certification
Knowledge of Government Contracts (to include the Service Contract Act)
Physical Demands:
While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools, or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.
Restaurant Manager
Manager Job 12 miles from Exeter
As a Restaurant Manager, you will be the face of the restaurant! You will be responsible for overall operations. From cash handling, exceptional guest service to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help to build and develop your restaurant management team and team members through performance, engagement and training initiatives.
We have a fresh brew of benefits perfect for you.
Flexible Schedule
Best in Class Training & Continuous Learning
Advancement Opportunities
Tuition Benefits
Medical
Community & Charitable Involvement
REQUIREMENTS
You have at least six months of retail, restaurant or hospitality management experience.
You are 18 years of age (or higher, per applicable law).
You have reliable transportation.
You are available weekends
You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
General Manager Manufacturing
Manager Job 30 miles from Exeter
Whether they are research professors developing new and exciting engineered materials for tomorrow's applications or Fortune 500 companies developing the latest devices, our customers have something in common: they need to do something exciting and new. When their requirements are unique and typical run-of-the-mill deposition equipment won't cut it, they turn to PVD Products for unique and creative solutions. We can take on these tough challenges because equipment design and manufacturing are at the core of our DNA.
If the opportunity to work in this small, fast-paced environment surrounded by passionate, talented people appeals to you, and you have the drive to contribute to our future success, then come join us!
Duties:
· Responsible for all operations at the facility to ship tools on schedule and within budget.
· Oversee day-to-day operations of the engineers, assembly, as well as purchasing and finance departments.
· Keep track of the costs of each job with the Controller and alert CEO of any serious cost overruns and/or shipment delays.
· Interact with CTO and customers to help define and cost tools and review quotes and spreadsheets prior quote submission.
· Run weekly production meetings.
· Run Kick-off meetings for new orders with CTO and appropriate engineers.
· Attend design reviews of tools as they become developed.
· Attend weekly finance meetings with the Controller, CTO, and CEO and discuss cash flow strategies.
· Provide technical assistance to customers and to the parent company.
· Work with parent company to help write proposals.
Requirements:
· Desire and ability to lead and engage productively with a collaborative team of about 15 people.
· 10 years' experience as project manager or general manager.
· 5+ years' experience in thin film capital equipment manufacturing environment a plus
· 5+ years' experience with standard physical vapor deposition processes a plus
· Experience with standard accounting practices
· Proven management skills in a high stress environment.
· Strong computer and presentation skills (MS Project, EXCEL, PPT, MRP Software, etc.)
· MBA, MS, and/or Ph.D., in related fields (Engineering, Physics, Materials Science)
Travel: 5-10% within the US and International
Claims Assistant Manager, Long-Tail Liability & Reinsurance
Manager Job 43 miles from Exeter
FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in various challenging roles.
The primary responsibility of this position is to assist the Manager, Runoff Operations in supervising and directing the Runoff Operations claims function and to assist the manager in the day-to-day operations of the Runoff claims function. It also supports the Runoff Operations manager by ensuring that the claims handling processes within Runoff Operations are operating efficiently and in keeping with company procedures, and that appropriate reserves are in place to protect the company's bottom line.
Schedule & Location:
This position is an exempt, full-time office-based position working 5 days each week Monday-Friday in Waltham, MA. This position may be eligible for one remote day per week on either Tuesday or Friday, based on business needs. Up to 5% occasional domestic travel is required.
Reviews and approves claim payments and/or reserve changes submitted for review by claims examiners. Oversees claims workflow to ensure that all deadlines are met; assigns claim loads to claims examiners. Assists in creating and issuing various reports to senior management.
Assumes responsibility for a claim load, both assumed reinsurance and direct casualty. Initiates and directs the investigation and resolution of complex coverage issues. Interprets and executes claims policies and procedures.
Provides direction and feedback to direct reports regarding job performance and career development objectives. Assists the Runoff Operations Manager with management and development of claims staff. Recruits and trains new claims employees.
Assists the Runoff Operations manager in the retention and supervision of auditors, consultants, and attorneys; works with them to develop solutions to complex claim disputes.
Leads or participates in special projects as needed.
Required Education:
• 4-year bachelor's degree in business administration
Highly Preferred Education:
• Professional certification (CPCU, ARe, AIC)
Required Work Experience:
• 5+ years' work experience in casualty insurance claims
• Reinsurance experience is essential, discontinued lines experience preferred
Required Skills:
• Leadership and supervisory skills
• Excellent communication and analysis skills
• Advanced knowledge of insurance and reinsurance principles
• Ability to work independently
The annual salary for this position is $100,400-$144,300 and will be determined based on individual qualifications. Employees enjoy a comprehensive Total Rewards program, including incentives, health and well-being programs, retirement plans, career development, tuition reimbursement, flexible work options, and more!
FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Dunkin' Store Manager
Manager Job 45 miles from Exeter
We are seeking a dynamic, results-driven Store Manager who is passionate about delivering exceptional service while upholding the mission, vision, and values of Dunkin'. As the Store Manager, you will be responsible for overseeing the day-to-day operations of your Dunkin' store, ensuring that all processes run smoothly, from customer service to staff performance. Your role will be integral in cultivating a positive, energetic environment that fosters customer loyalty and enhances the Dunkin' brand experience.
We are looking for a leader who can think strategically, creatively address business challenges, and execute marketing initiatives to achieve growth. This is an exciting opportunity to make an impact by driving business performance and building lasting relationships with customers and employees alike.
Key Responsibilities:
Excellence in Retail Operations: Ensure smooth day-to-day operations, maintaining high standards of service, product quality, and store cleanliness.
Customer Loyalty & Engagement: Foster a positive and welcoming atmosphere, inspiring customer loyalty while promoting the Dunkin' brand.
Team Leadership & Development: Lead, motivate, and engage a high-performing team, ensuring alignment with Dunkin's values and business objectives.
Achieve Short-Term Business Goals: Oversee the implementation of daily goals and initiatives to ensure efficiency and excellence in service delivery.
Drive Store Traffic & Growth: Create strategies to attract new customers, increase foot traffic, and boost sales.
Financial Management & ROI: Monitor store performance, optimize resources, and implement strategies to maintain profitability and ensure financial compliance.
Qualifications:
Leadership & Engagement: Strong leadership skills with the ability to inspire and engage a team.
Experience: Minimum 2 years of store management experience in a fast-paced, customer-focused environment.
Education: Associate's degree or equivalent experience.
Customer-Centric & Team-Oriented: A passion for providing exceptional customer service and developing high-performing teams.
Revenue-Driven: Strong business acumen with a focus on achieving financial targets and driving growth.
Site Head & General Manager
Manager Job 25 miles from Exeter
Site Head & General Manager - Medical Device Manufacturing
Step into a pivotal role as Site Head & General Manager based in Andover, MA. In this position, you will lead operations at a cutting-edge facility specializing in medical device manufacturing, with over 300 staff onsite and with the site responsible for manufacturing the companies high margin premium product. This is an extraordinary opportunity to influence operational excellence and drive global alignment and strategic initiatives in a dynamic industry.
Key Responsibilities:
Oversee all site operations ensuring adherence to production schedules and quality standards.
Increase the complexity of the manufacturing process in the site to align with other global sister sites.
Implement LEAN manufacturing principles to enhance efficiency and reduce waste.
Strategize and execute plans for operational improvements and innovations.
Maintain regulatory compliance across all processes within the site.
Increase synergy with global procurement and manufacturing network of the global organization.
Required Skills:
Operations: Proven expertise in managing large-scale manufacturing operations, ensuring productivity and efficiency.
Lean: Solid experience in applying LEAN methodologies (LSS Black Belt) to optimize processes and drive continuous improvement.
5+ Years of Experience of leading a complex manufacturing site.
10+ years of experience in a production, manufacturing, and engineering environment.
This leadership position demands a visionary with a robust background in operations management within the medical device sector. If you are ready to take on this challenging yet rewarding role, we look forward to your application.
Retail Manager
Manager Job 45 miles from Exeter
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Store Manager - Merrimack
Manager Job 29 miles from Exeter
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Theory Store Manager is the ultimate leader of their store, developing and motivating the store team to provide a superior level of customer service that results in business and team success.
Business Leader
● Demonstrate strong business acumen through KPI's to develop and support business driving strategies
● Lead team selling strategies based on expert knowledge of the product and a client-centric approach
● Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
● Manage the business both in-season and with a long-term view balancing market awareness, product knowledge, client focus, and team dynamics
People Leader
● Demonstrate an ability to lead dynamic and high-performing teams to achieve store and company goals
● Proven ability to identify & recruit high-potential talent in the marketplace
● Establish an individual development plan to support professional growth aspirations and talent needs across the Theory & Helmut Lang brands
● Use company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement
Operations Leader
● Ensure all front and back of house procedures are executed by the team in accordance with company Policy and Procedures
● Oversee inventory processes to ensure shrink results consistently meet company expectations
● Implement tactics to manage and maintain an effective P&L strategy
● Plan ahead for future business needs to continually improve business results
Business Partner
● Collaborate with cross-functional business partners to support organizational goals
● Communicate effectively and efficiently with all levels in the organization; including the executive team.
● Partner with field and corporate leaders to establish effective in-season on long term strategies aligned with company initiatives
● Demonstrate an ability to navigate the organization with a balance of business need and brand culture
The Essentials
● 8+ years of proven experience with high-profile & established multi-unit companies
● Dynamic interpersonal and communications skills, both verbal and written
● Highly- motivated by driving business in a fast-paced, innovative environment
● Business owner mindset with an entrepreneurial spirit
● Independent work ethic, time management skills, and personal accountability
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Our Employer Commitment
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
Retail Store Manager
Manager Job 45 miles from Exeter
Job Status: Full-Time
Warby Parker is on the lookout for a motivated Store Leader to play an integral part in laying the foundation for our growing Retail business. (At other brands, you might see similar roles called Store Manager.) All aspects of our stores' success rests on the shoulders of our seasoned Store Leaders-Warby Parker Retail wouldn't be what it is today without them! In this position, you'll build and lead a team of service-minded Managers, Opticians, and Advisors in executing processes and creating amazing customer experiences. Exercising your business savvy, you'll steer your team toward hitting their personal performance goals and meeting our company's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your peers through our annual Store Leader Summit. Previous retail management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you? Keep reading!
What you'll do:
Represent and communicate Warby Parker's values and philosophy to customers and team members
Execute and improve all operational activities to meet your store's financial targets and customer experience goals
Consistently follow company-wide processes to maintain brand consistency
Manage daily scheduling and payroll for the entire store team
Coordinate store events with our Marketing team
Implement existing procedures (and create new ones!) to protect the company's inventory and assets
Follow and enforce protocols to ensure risk management and safety
Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
Lead biannual performance and development reviews for each store team member
Live and breathe Warby Parker's core values in your quest to exemplify what great service looks like
Create an inclusive workplace culture by treating all teammates and customers with respect
Attend company leadership trainings, including our annual Store Leader Summit
Who you are:
Backed by 3+ years in a management role at a complex customer-focused, operationally excellent retailer (plus, you're an established top-performer)
Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
A clear, honest, and empathetic communicator who's able to make tough decisions
An organized, entrepreneurial go-getter-you're unafraid of taking calculated risks to deliver results
An upbeat collaborator with strong interpersonal skills
A resourceful problem-solver and out-of-the-box thinker when faced with challenges
Curious and willing to question how things are done and how they could be done better
Able to inspire your team by promoting our vision and purpose in a compelling way
Highly interested in business, technology, and fashion
Ready to bring fun into your workplace but willing to put in long hours when required
Passionate about providing nothing-but-wonderful service
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Up to 10 paid Vacation Days per year (accrued based on hours worked)
10 Paid Holidays
Retirement savings plan (401(k))
Parental leave (non-birthing parents included) 8 weeks after 6mos of employment
Short-term disability- up to 13 weeks after eligibility
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact-and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world-without charging a premium for it. And we've learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we've pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over fifteen million pairs of glasses have been distributed in over 70 countries; that means ten million people now have the glasses they need to learn, work, and achieve better economic outcomes.
At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren't responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We're happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.
We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we're all about, and our annual Impact Report and Racial Equity Strategy lay out how we're sticking to these values.