Manager Jobs in Emmaus, PA

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  • Independent Store Manager

    Grocery Outlet 4.0company rating

    Manager Job 10 miles from Emmaus

    Grocery Outlet is seeking experienced grocery and retail managers who understand their stores inside and out to independently run a Grocery Outlet location. Grocery Outlet partners with top local retail leaders who are interested in moving beyond management to operate their own Grocery Outlet location and share in the profits that their store generates. Operating a Grocery Outlet Requires: Ā· Strong decision making to do what is right for your store (ordering, merchandising, staffing, etc.) Ā· Responsibility for total store operations including complete management of the P&L Ā· Creating staffing models, hire, train and retain employees Ā· Utilizing an existing distribution channel to customize your product offering for your community Ā· Local organization partnerships to make a difference in your community Ā· Strong drive and motivation Ā· Being an ambassador for Grocery Outlet Qualifications: Ā· 4 years of retail management experience Ā· Experience overseeing a large team including hiring and training Ā· Detail orientated, analytical, ability to think quickly and extremely results orientated Ā· Creative problem-solver Ā· Experience with merchandising displays Ā· Interest in autonomy and being able to make your own decisions for your retail store About Grocery Outlet: Grocery Outlet Bargain Market is one of the largest extreme-value grocery retailers in the United States. We are a Family oriented, rapidly growing company with over 520 stores open and operating. We've been helping customers save big since 1946. That's when our founder, Jim Read, opened his very first store and today, the third generation of the Read family is leading the way. We currently have over 520 stores across the West Coast and Mid-Atlantic and trade publicly on Nasdaq. Grocery Outlet Privacy Policy - *************************************************
    $36k-44k yearly est. 12d ago
  • Line Manager

    Avo Photonics 3.8company rating

    Manager Job 29 miles from Emmaus

    Avo Photonics (********************* is a dynamic contract engineering services company that designs, develops, and manufactures custom opto-electronic products for a large customer base. Members of our staff can design, prototype, and produce next generation products for a diverse range of markets including environmental, medical, automotive, military, industrial, aerospace, and communications. We seek a diligent, dedicated and meticulous leader who will help to further our success and reputation in the industry through world-class customer service. The successful candidate must be able to lead a team, keep multiple records, be self-motivated, maintain a professional presence, and have the desire to take ownership of projects. Responsibilities: Shift management of 10-20 Production Technicians and Assembly/Test Operators Understand area production goals and how they link to meet customer delivery requirements; execute build plans to meet shipment schedules Continually evaluate and identify staffing needs and excesses to meet goals while minimizing cost; assign the appropriate level of staff for each process step Evaluate all staff for development potential and performance management Ensure accurate execution of process steps per authorized work instructions by properly trained personnel; ensure all staff maintain process proficiency with documented training records Ensure inventory accuracy by timely and accurate recording of materials consumed, scrapped, or quarantined Manage yield loss scrap promptly so that corrective actions can be implemented quickly Ensure that equipment and quality issues are resolved timely, whether through production, engineering, or customer resources Ensure proper housekeeping throughout the department including all work surfaces, equipment, racks and the floor. Requirements: 4 years of operations experience in a leadership role B.S. in Operations Management or a technical discipline is preferred Experience with standard spreadsheet applications is required; experience with ERP systems is preferred Proven ability to communicate effectively across multiple departments with all levels Possess a sense of urgency to resolve problems Demonstrated experience in training or developing personnel in an operations environment Outstanding verbal and written communication skills Apply: Avo Photonics offers competitive salaries and a comprehensive benefits package. Qualified candidates are encouraged to apply. Equal Opportunity Employer: Avo Photonics is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of Avo Photonics by any method without a valid written contract in place with Avo Photonics will be deemed the sole property of Avo Photonics. No fee will be paid in the event the candidate is hired by Avo Photonics as a result of the referral or through any other means.
    $40k-75k yearly est. 28d ago
  • Plant Operations Manager

    Filter King

    Manager Job 5 miles from Emmaus

    Job Title: Plant Operations Manager Filter King LLC is expanding operations and is seeking a skilled and results-driven Plant Operations Manager to lead our new air filter manufacturing and shipping facility in Allentown, Pennsylvania. This role requires a hands-on leader who excels in troubleshooting, maintenance, and overseeing high-quality production. The Plant Manager will ensure efficient operations, uphold quality standards, and maintain a safe work environment. Initial training will take place in Miami, FL, for two weeks. Key Responsibilities: Operate and Maintain Equipment: Set up, adjust, and monitor machinery to produce high-quality output with minimal waste. Coordinate maintenance and troubleshoot issues to ensure optimal equipment performance. Lead and Develop Team: Oversee hiring, training, and scheduling of staff. Coach team members to enhance skills, encourage cross-training, and create a collaborative and versatile workforce. Ensure Quality Control: Conduct inspections at every production stage to meet client specifications, identifying and resolving errors before shipping. Manage Inventory: Track and replenish materials to ensure seamless production operations. Enforce Safety Standards: Ensure compliance with safety regulations while maintaining a clean and organized work environment. Report Production Metrics: Keep detailed records of production performance and generate reports for upper management. Other Duties: This job description is not exhaustive. Additional duties may be assigned as necessary to support the company's needs. Qualifications: At least 3 years of experience as a Plant Operations Manager or in a similar leadership role (such as Shift Leader) in a dynamic manufacturing environment. Experience in air filters or related industries is a plus. Exceptional leadership, communication, and problem-solving skills. Strong mechanical aptitude and troubleshooting skills. Experience managing a self-directed work team environment. Solid knowledge of production planning, logistics, and inventory management. Ability to thrive in a fast-paced, dynamic environment and meet tight deadlines. Proficiency in MS Office products. Training Details: Training will take place at our Miami facility for approximately two weeks. How to Apply: If you meet the qualifications, please submit your resume highlighting your relevant experience through LinkedIn. We look forward to welcoming an experienced and dedicated Plant Operations Manager to our team!
    $66k-105k yearly est. 32d ago
  • Transportation Operations Manager

    Infina Health

    Manager Job 26 miles from Emmaus

    Infina Health provides compassionate and highly skilled medical care to more than 9 million residents across over 300 square miles in southeast Pennsylvania. Our fleet of sedans, wheelchair vans, and ambulances offers emergency medical transport in Berks County and the surrounding. Whether it's emergency medical care or a ride to the doctor, Infina Health is committed to serving the community with excellence. Role Description This is a full-time, on-site role for a Transportation Operations Manager. The Transportation Operations Manager will be responsible for overseeing daily transportation operations, managing the logistics and scheduling of the fleet, and ensuring efficient and timely transport services. The role will also involve coordinating with medical staff to prioritize patient care and enhancing overall customer service standards. Qualifications Experience in Transportation Operations and Transportation Management Skills in Operations Management and profit & loss management Strong Customer Service skills Excellent organizational and multitasking abilities Strong leadership and team management capabilities Effective communication and problem-solving skills Bachelor's degree in a related field or equivalent work experience Familiarity with emergency medical transportation is beneficial, but not required
    $65k-105k yearly est. 8d ago
  • Merchandise Manager

    Macy's 4.5company rating

    Manager Job 9 miles from Emmaus

    Manager, Merchandise Execution Whitehall, PA, United States Full time Schedule $53,500-$89,400 Annually* * based on job, location, and schedule Job Description Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsā€¦about inspiring stores and irresistible productsā€¦about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team in ensuring merchandise is presented attractively. Responsible for overseeing all merchandising activities, including product movement, price changes, signage, visual execution, event set-up, and reverse logistics, they bring creativity, visual flair, and trend knowledge to create inspiring fashion displays. They also cultivate a supportive work environment for an inclusive team, using coaching, training, and positive management to motivate and inspire. What You Will Do Apply your fashion and merchandise execution experience and knowledge to drive sales and profits. Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment. Lead the communication, execution, and training of visual merchandising directives, merchandising standards for each business category, and brand partner requirements to ensure the store floor is customer-ready at all times. Create stunning store displays using various resources. Strategize on pricing, signage, visual presentation, events, and merchandising. Provide strategic support for Own Your Style fixtures, fashion trends, and setups. Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style. Document your work with photos to create visual resources that educate and inspire others. Train the Manager of Sales & Customer Service on merchandising execution standards and techniques. Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; direct and manage the team to meet or exceed performance and behavioral expectations; address and resolve concerns. Coach team members in effective merchandising techniques. Manage inventory, including receipt flow, placement, and stockroom organization. Work a flexible retail schedule, including days, evenings, weekends, and holidays. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Skills You Will Need Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising. Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment. Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience. Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement. Documentation and Communication: Capability to document work effectively with photos and communicate clear strategies and expectations to the team. Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals. Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations. Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively. Sense of Urgency: Understanding of prioritization and urgency in a retail environment. Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals. Technical Proficiency: Competence in using Microsoft suite, computers, and handheld devices for daily operations and communication. Who You Are Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits. Apply Now Job Info Job Identification70217 Job CategoryStores Posting Date03/17/2025, 07:35 AM Locations 300 Lehigh Valley Mall, Whitehall, PA, 18052, US
    $53.5k-89.4k yearly 10d ago
  • Restaurant Staff - Urgently Hiring

    Dave & Buster's-Lehigh Valley 4.5company rating

    Manager Job 9 miles from Emmaus

    Dave & Buster's - Lehigh Valley is looking for a full time or part time Restaurant Staff team member to join our team in Whitehall, PA. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions. -Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage. -Ensure all products are stocked, maintained, and prepared according to company quality standards. -Maintain a clean, safe working environment. -Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. -Demonstrate fiscal responsibility with all company assets by following company cash handling policies. -Demonstrate ability to be a ā€œteam playerā€ by contributing to the team's success and communicating effectively with other Customer Service Representatives. -Assume additional responsibilities as assigned. -Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards. -Frequent washing of hands. A qualified candidate will have: -A high school diploma or equivalent or higher preferred but not required -Strong work ethic and willingness to learn -Demonstrated ability to work in a team environment. We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Dave & Buster's - Lehigh Valley soon!
    $40k-57k yearly est. 4d ago
  • Assistant Manager

    Arby's 4.2company rating

    Manager Job 28 miles from Emmaus

    Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Assistant Manager. That could be you! And youre in the right place if youre here for: Weekly Pay Bonus Program* Free Shift Meals Discounted Curly Fries (and all our menu items for that matter) Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off* 401(k) Retirement Plan* Tuition Benefits* Medical, Dental, and Vision* Champions of Hope* Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference a company that shares your values. SOMETHING TO HANG YOUR HAT ON As an Assistant Manager, you will help operate our restaurants on a day-to-day basis. You will help the General Manager, ensuring that every shift operates smoothly. Youll also assist with local store marketing to help reach sale and profit goals while helping team members through performance and training initiatives. To qualify for this Assistant Manager, the-road-to-success-is-paved-with-meats job, you: Have at least 6 months of restaurant or retail management experience. Have impressive examples of providing exceptional customer service. Eligible to work in the U.S. Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here. WHO WE ARE AND WHAT WE DO The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you. Arbys is an equal opportunity employer. *Subject to availability and certain eligibility requirements. RequiredPreferredJob Industries Management
    $28k-34k yearly est. 40d ago
  • Assistant Manager

    American Bread Company 4.3company rating

    Manager Job 10 miles from Emmaus

    Come Join Panera Bread an industry leading, award winner! We are committed to maintaining the standards that make Panera Bread special including fresh food, welcoming environment, exceptional service, and safety and sanitation. About the Assistant Manager position: Our Assistant Managers play an integral role in the success of their CafƩ. Responsibilities include coaching and training cafƩ associates, managing the cafƩ financials through labor and food costs, keeping the team enthusiasm and motivation high so that our guests are sure to enjoy a warm Panera Bread experience. Responsibilities include, but are not limited to: Oversee all aspects of the dining experience for guests including food preparation and presentation, cafƩ cleanliness, ambiance, and overall cafƩ warmth. Manage all financial aspects of the cafƩ including both food and labor costs. Assist the General Manager is selection, hiring, training, and development of cafƩ associates. Maintain a safe and healthy environment by following all safety and sanitation standards and procedures. We are looking for: 3+ years restaurant/retail management or supervisory experience Basic food safety understanding and practice Must be 18 years old Must have reliable transportation Must have open availability Additional benefits of joining: Competitive pay Bonus Potential (Monthly) Medical, Dental, Vision, Disability and Life insurance benefits 401(k) plan Paid vacation Free Employee Meals
    $41k-68k yearly est. 20d ago
  • District Manager

    Baskin-Robbins 4.0company rating

    Manager Job 20 miles from Emmaus

    A District Manager administers, directs and oversees the effective recruitment and development of employees among 5 to 6 stores. He/She is directly responsible for ensuring the proper implementation and effective application of all operational standards including order accuracy, speed of service, product quality, cleanliness and most importantly Guest Service! He/She must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. If you enjoy working in a fast-paced, yet fun environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a District Manager at Dunkin' Donuts is a great career choice. Our Team is committed to making our guests' day by serving them with a great product and a smile! Everyone on our Team, from the Franchisee, to General Manager, to Crew Member, works together and takes pride in doing a good job! Principal Responsibilities and Key Activities: * Leads Operational Excellence and the Guest Service Commitment: Role models exceptional Guest service for Team Members and continually motivates his/her Team to deliver passionate Guest service at all times. Empowers the Team to make decisions that are in the best interest of the Guest and provides a learning environment to build capability to satisfy Customers. * Builds Team Talent: Ensures only the best people are hired and developed in the restaurants. Builds teamwork through effective training, deployment and communication. Understands performance criteria and holds self and Team accountable through effective coaching. * Drives Sales Growth: Thinks creatively and seizes business opportunities. Learns quickly and challenges the status quo and seeks new and better ways to doing things. Projects a competitive spirit and a drive to succeed through having pride and expertise in area of responsibility. * Manages Controllables and Restaurant Compliance: Utilizes learning to identify trends in performance and probes the situation to analyze the root cause of an issue. Understands the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations. * Plans and Communicates: Understands the importance of creating and executing an actionable plan to achieve goals. Clearly conveys important information and ideas and influences others to align with strategies and tactics. Benefits: * Competitive Annual Salary * Bonus Structure: earn up to 10% of salary (to be paid quarterly) * Vehicle Reimbursement * Cell Phone Reimbursement * Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service restaurant (QSR) is preferred. Other Qualifications: * College degree in business or a closely related field - may substitute for a portion of the required experience * Self-Motivated * Highly-Energetic * Enjoys Working with People * Proficient Written, Verbal & Math Skills * Reliable Transportation * Open/Flexible Schedule (willing to work nights/weekends) * Serve-Safe Certified You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
    $88k-130k yearly est. 60d+ ago
  • District Manager

    Surge Careers

    Manager Job 5 miles from Emmaus

    The District Manager is responsible for identifying, prospecting and securing business opportunities to support new revenue growth for a specific geographic area. This includes overall responsibility for: 1) developing and implementing sales strategies for new account prospects, active and inactive client accounts, 2) working with field management to plan, conduct and follow up on sales activities, 3) achieving profit results in assigned areas consistent with predetermined forecasts/expectations, and 4) must maintain 4000-5000 billable hours per branch and show steady week over week growth Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing. PRIMARY FUNCTIONS Develop account sales plans/approaches with Vice President on a minimum of 30 target accounts Identify prospects and develop sales strategies to secure new business. This may include sales calls, competitive analysis, coordination of presentations and proposals, in-office demonstrations, direct mail campaigns, and follow up activity Conduct prospect, active and inactive account sales calls independently and jointly with branch office staff and management as prioritized by Manager Functions as lead and primary sales resource on identified target accounts and is responsible for creating the account plan Responsible for coordinating the approach and communication strategy of new and reactivated client accounts to responsible branch office(s) Provides additional sales expertise and partners with branch staff as a dedicated sales resource to enhance sales efforts through engaging in specific action plans, presentations, activities and techniques both personally and consultatively to secure business Develops strategic solution-oriented sales plans to increase business within key accounts and partners with branch office staff to implement Sells strategic product and service offerings/solutions and negotiates pricing strategy with assistance of Vice President Partners with branch office and Headquarters staff to enhance/supplement product knowledge needed to close the sale as well as implement the product solution Support driving sales closure to shorten sales cycle and ensure sales goals and objectives are met Analyze prospect requirements and needs to understand how Company products and services can be applied to meet these needs and resolve problems Establish contacts in the business community including active participation in local networking events to increase brand recognition and awareness Assist in the creation of developing new business proposals, marketing materials and presentations as needed Record all business and sales activity in Company database as well as complete required activity report Respond quickly to all customer and prospect inquiries and needs All other duties that may arise to ensure the successful operation of the company QUALIFICATIONS High school diploma or equivalent required, some college coursework or equivalent business experience preferred At least 3 years proven outside direct sales experience with focus in consultative and solution-oriented sales approaches. Ability to access areas where needed people, information or equipment are located Ability to understand and accurately apply basic math skills Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet Ability to make competent use of work related equipment and materials Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed Ability to travel to various locations (e.g., customer sites, other company offices) as needed Ability to communicate effectively and tactfully with others Ability to work with other team members as well as independently Ability to shift back and forth between two or more tasks Cooperative, team-oriented, patient, calm under pressure Ability to arrange things in certain order (e.g., alphabetically, numerically) Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities Strong written and verbal communication skills Ability to provide excellent customer service to all clients Ability to advise, counsel, guide and influence the opinions and decisions of Ability to analyze and evaluate people, data and things to determine courses of action Previous business development experience including developing sales strategies, conducting cold calls, making sales presentations, closing techniques and developing service and pricing proposals Ability to demonstrate success working in a fast-paced, highly competitive, deadline-oriented environment Self-motivated with exhibited sense of urgency in all sales and service related activity Exceptional communication, presentation, follow-up, negotiation, and closing skills. Strong emphasis on listening skills Ability to work effectively in team environments Strong leadership skills, initiative and creativity with the ability to identify and convey successful techniques and approaches EQUAL OPPORTUNITY EMPLOYER Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Job Type: Full-time If interested please apply. IND1
    $92k-150k yearly est. 39d ago
  • Customer Service Manager

    Goodwill Keystone Area 3.7company rating

    Manager Job 24 miles from Emmaus

    Job Details Collegeville Store - Collegeville, PA Full Time $18.50 HourlyDescription Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. Duties and Responsibilities Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area. Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. Ensures training and merchandising guidelines are followed. Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. Provides backup to the Production Manager as necessary. Completes any other assignments designated by the management team. Collect and deposits all monetary donation from all coin boxes. Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. Ensure all policies, manuals and handbooks are followed. Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to. Communicates progress, problems, and concerns to the Store Manager. Positions Supervised Sales Associate #INDGHP Qualifications Education and Experience High school diploma or GED equivalent. One (1) year of retail production supervisory experience required. One (1) year goal setting and tracking experience required. (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.) Skills/Abilities/Qualifications Must be able to continuously perform repetitive work, at a set pace. Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. Must possess strong interpersonal skills with excellent communication skills. Must possess a valid driver's license with reliable transportation to attend meetings, trainings and other store related business within the GKA territory. Willing to transfer to other store locations within GKA system according to company needs. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling. Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
    $29k-41k yearly est. 13d ago
  • T-Mobile Retail Associate Manager READING | N 5th St Spanish Speaking Preferred

    Imobile 4.8company rating

    Manager Job 26 miles from Emmaus

    We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. * Assist Retail Store Manager is daily operations and coaching. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with T-Mobile employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. * Spanish Speaking Preferred What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $64k-94k yearly est. 11d ago
  • Assistant Manager: Merchandising

    Cost Plus World Market 4.6company rating

    Manager Job 24 miles from Emmaus

    Who We Are For over 60 years, we have curated a unique marketplace filled with inspiring finds for the home decorator, entertainer, and gifter. From international foods and hand-picked wine and beverages to artisan furniture and on-trend dƩcor, we offer a high-quality assortment at a great value you won't find anywhere else. And, while diversity of product is critical to our success as a retail brand, it is our culture of diversity and belonging that allows us to thrive as a team. Each and every individual's contributions and unique perspective matter and inspire us to be inclusive, collaborative, open-minded, adaptable, honest, and respectful. What You'll Do * In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. * Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action. * Consistently exemplify, maintain, and foster the culture and values of World Market. * Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management. * Support and maintain a safe work environment through ongoing safety training, awareness, and accountability. * Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager. * Additional duties and responsibilities as assigned by and in the absence of the Store Manager. Essential Duties and Responsibilities of Merchandising * Utilize all company tools and training resources to educate the team on merchandising standards and visual presentation skills; validate replenishment and recovery routines. * Manage publication calendar and delivery schedule to plan for and validate visual workload effectively; partner with the leadership team to effectively schedule all workload. * Responsible for organizing, planning, and executing all signage and graphics in partnership with the entire management team. * Validate and maintain all inventory management and data integrity routines. What You'll Bring * Leadership skills including: Excellent Customer Experience behaviors, a strong sense of urgency, attention to detail, creative problem solving and sound decision-making skills that align with strategic initiatives, effective delegation and validation, and the ability to execute daily priorities efficiently. * Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred. * Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business. * Minimum Age 21 years. * Ability to lift up to 40 lbs. Why We Love It * Flexible scheduling to support your work-life balance. * Associate discount to World Market! * A fun and supportive work environment where you feel welcome and safe. * A culture of inclusion that empowers you to be your best authentic self. * Eligible associates are offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more. Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after working 250 hours within their first three (3) months of employment. Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance. If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: ************** Email: ************************* This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act. An Equal Opportunity Employer It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
    $44k-68k yearly est. Easy Apply 5d ago
  • Business Manager

    PCRK Group

    Manager Job 24 miles from Emmaus

    At PCRK Group, we are dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations. As a Business Manager at PCRK Group, you will play a vital role in supporting the General Manager with overseeing the day-to-day operations of our clinic location. Our Business Managersā€¦ Have experience at an assistant management level Can motivate multiple employees in diverse fields Will have a successful track record in goal management Always displays a friendly, motivated, and sales driven attitude If you are a motivated leader open to learning, challenging themselves, and engaging their team to drive performance, and continually meet or exceed company driven goals. Requirements Experienced in sales and customer service in a retail setting Experienced in training staff Experienced in spa management (Highly Preferred) Retail management experience (Strongly Preferred) Strong administrative/back office skills (Required) Benefits Compensation that includes hourly rate and bonus opportunities Excellent Medical Plans Dental & Vision Insurance Paid Time Off Comprehensive 401k package 40% discount on products Employee Referral Bonuses Free massage/skincare services monthly Location: Range of Pay: $18.00 - $22.00 Per Hour DOE + Bonus Opportunity
    $18-22 hourly 60d+ ago
  • District Manager

    Baskin-Robbins 4.0company rating

    Manager Job 24 miles from Emmaus

    A District Manager administers, directs and oversees the effective recruitment and development of employees among 5 to 6 stores. He/She is directly responsible for ensuring the proper implementation and effective application of all operational standards including order accuracy, speed of service, product quality, cleanliness and most importantly Guest Service! He/She must demonstrate sufficient application of knowledge and leadership, always remain engaged and in tune with customers and employees needs and drive towards the continuous improvement of overall store operations. If you enjoy working in a fast-paced, yet fun environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a District Manager at Dunkin' Donuts is a great career choice. Our Team is committed to making our guests' day by serving them with a great product and a smile! Everyone on our Team, from the Franchisee, to General Manager, to Crew Member, works together and takes pride in doing a good job! Principal Responsibilities and Key Activities: * Leads Operational Excellence and the Guest Service Commitment: Role models exceptional Guest service for Team Members and continually motivates his/her Team to deliver passionate Guest service at all times. Empowers the Team to make decisions that are in the best interest of the Guest and provides a learning environment to build capability to satisfy Customers. * Builds Team Talent: Ensures only the best people are hired and developed in the restaurants. Builds teamwork through effective training, deployment and communication. Understands performance criteria and holds self and Team accountable through effective coaching. * Drives Sales Growth: Thinks creatively and seizes business opportunities. Learns quickly and challenges the status quo and seeks new and better ways to doing things. Projects a competitive spirit and a drive to succeed through having pride and expertise in area of responsibility. * Manages Controllables and Restaurant Compliance: Utilizes learning to identify trends in performance and probes the situation to analyze the root cause of an issue. Understands the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations. * Plans and Communicates: Understands the importance of creating and executing an actionable plan to achieve goals. Clearly conveys important information and ideas and influences others to align with strategies and tactics. Benefits: * Competitive Annual Salary * Bonus Structure: earn up to 10% of salary (to be paid quarterly) * Vehicle Reimbursement * Cell Phone Reimbursement * Medical Benefits Available with company contribution * 2 Weeks Paid Time Off Requirements: 1-3 years in a multi-unit management capacity, in a fast-paced environment. Experience in a quick service restaurant (QSR) is preferred. Other Qualifications: * College degree in business or a closely related field - may substitute for a portion of the required experience * Self-Motivated * Highly-Energetic * Enjoys Working with People * Proficient Written, Verbal & Math Skills * Reliable Transportation * Open/Flexible Schedule (willing to work nights/weekends) * Serve-Safe Certified You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
    $88k-130k yearly est. 60d+ ago
  • District Manager

    Surge Careers

    Manager Job 18 miles from Emmaus

    The District Manager is responsible for identifying, prospecting and securing business opportunities to support new revenue growth for a specific geographic area. This includes overall responsibility for: 1) developing and implementing sales strategies for new account prospects, active and inactive client accounts, 2) working with field management to plan, conduct and follow up on sales activities, 3) achieving profit results in assigned areas consistent with predetermined forecasts/expectations, and 4) must maintain 4000-5000 billable hours per branch and show steady week over week growth Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing. PRIMARY FUNCTIONS Develop account sales plans/approaches with Vice President on a minimum of 30 target accounts Identify prospects and develop sales strategies to secure new business. This may include sales calls, competitive analysis, coordination of presentations and proposals, in-office demonstrations, direct mail campaigns, and follow up activity Conduct prospect, active and inactive account sales calls independently and jointly with branch office staff and management as prioritized by Manager Functions as lead and primary sales resource on identified target accounts and is responsible for creating the account plan Responsible for coordinating the approach and communication strategy of new and reactivated client accounts to responsible branch office(s) Provides additional sales expertise and partners with branch staff as a dedicated sales resource to enhance sales efforts through engaging in specific action plans, presentations, activities and techniques both personally and consultatively to secure business Develops strategic solution-oriented sales plans to increase business within key accounts and partners with branch office staff to implement Sells strategic product and service offerings/solutions and negotiates pricing strategy with assistance of Vice President Partners with branch office and Headquarters staff to enhance/supplement product knowledge needed to close the sale as well as implement the product solution Support driving sales closure to shorten sales cycle and ensure sales goals and objectives are met Analyze prospect requirements and needs to understand how Company products and services can be applied to meet these needs and resolve problems Establish contacts in the business community including active participation in local networking events to increase brand recognition and awareness Assist in the creation of developing new business proposals, marketing materials and presentations as needed Record all business and sales activity in Company database as well as complete required activity report Respond quickly to all customer and prospect inquiries and needs All other duties that may arise to ensure the successful operation of the company QUALIFICATIONS High school diploma or equivalent required, some college coursework or equivalent business experience preferred At least 3 years proven outside direct sales experience with focus in consultative and solution-oriented sales approaches. Ability to access areas where needed people, information or equipment are located Ability to understand and accurately apply basic math skills Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet Ability to make competent use of work related equipment and materials Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed Ability to travel to various locations (e.g., customer sites, other company offices) as needed Ability to communicate effectively and tactfully with others Ability to work with other team members as well as independently Ability to shift back and forth between two or more tasks Cooperative, team-oriented, patient, calm under pressure Ability to arrange things in certain order (e.g., alphabetically, numerically) Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities Strong written and verbal communication skills Ability to provide excellent customer service to all clients Ability to advise, counsel, guide and influence the opinions and decisions of Ability to analyze and evaluate people, data and things to determine courses of action Previous business development experience including developing sales strategies, conducting cold calls, making sales presentations, closing techniques and developing service and pricing proposals Ability to demonstrate success working in a fast-paced, highly competitive, deadline-oriented environment Self-motivated with exhibited sense of urgency in all sales and service related activity Exceptional communication, presentation, follow-up, negotiation, and closing skills. Strong emphasis on listening skills Ability to work effectively in team environments Strong leadership skills, initiative and creativity with the ability to identify and convey successful techniques and approaches EQUAL OPPORTUNITY EMPLOYER Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Job Type: Full-time If interested please apply. IND1
    $93k-150k yearly est. 22d ago
  • Customer Service Manager

    Goodwill Keystone Area 3.7company rating

    Manager Job 24 miles from Emmaus

    Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. Duties and Responsibilities * Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area. * Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. * Ensures training and merchandising guidelines are followed. * Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. * Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. * Provides backup to the Production Manager as necessary. * Completes any other assignments designated by the management team. * Collect and deposits all monetary donation from all coin boxes. * Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. * Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. * Ensure all policies, manuals and handbooks are followed. * Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised Sales Associate #INDGHP Qualifications Education and Experience * High school diploma or GED equivalent. * One (1) year of retail production supervisory experience required. * One (1) year goal setting and tracking experience required. * (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.) Skills/Abilities/Qualifications * Must be able to continuously perform repetitive work, at a set pace. * Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. * Must possess strong interpersonal skills with excellent communication skills. * Must possess a valid driver's license with reliable transportation to attend meetings, trainings and other store related business within the GKA territory. * Willing to transfer to other store locations within GKA system according to company needs. * Bilingual a plus. * Exhibits a high level of integrity and business ethics. * Exhibits a high level of adaptability and flexibility. * Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. * Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently. * Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling. * Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.
    $29k-41k yearly est. 17d ago
  • T-Mobile Retail Store Manager READING | N 5th St

    Imobile 4.8company rating

    Manager Job 26 miles from Emmaus

    Retail Store Manager- Arch Telecom We're a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. What you'll do in your role? Lead by example, demonstrating all the things it takes for your team to head to the top: * Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives. * Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Finally, you'll make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network! * Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete trainings on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with T-Mobile employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the company's success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * Leadership! * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. * Being effective with operational, financial and performance management. * Amazing communication skills, to your team and customers. * Prior wireless sales experience. What's in it for you? * Employee Stock Ownership Program (ESOP) * Competitive salary pay * Bonus earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees What "must haves" do you need? * Be at least 18 years of age * Wireless sales experience * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (45 hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $30k-53k yearly est. 11d ago
  • Customer Service Manager

    Goodwill Keystone Area 3.7company rating

    Manager Job 27 miles from Emmaus

    Job Details Phoenixville Store - Phoenixville, PA Full Time $18.50 - $18.50 HourlyDescription Customer Service Manager Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Serving customers at Goodwill Keystone Area has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill Keystone Area is about reaching out and making a difference. The Customer Service Manager is responsible for the front-end operations of the store to maximize customer experience, sales, round up, production, rotation and merchandising. Duties and Responsibilities Maximizes sales performance through proper rotation, display, signage, and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. Hires, orients, trains, develops, coaches, disciplines, evaluates performance, and terminates staff assigned. Review job description annually, and updates as well as establishes performance criteria. Promotes and models a team-based approach among staff and works across departments to support all aspects of employment at Goodwill Keystone Area. Ensures that quality customer service is presented and provided by employees in a timely and courteous manner to all customers, donors, and other employees. Ensures training and merchandising guidelines are followed. Oversees the new goods inventory within the store. Maintains the merchandising, categorizing, and replenishing of the new goods daily. Interfaces with the POS (Point of Sale) system and provides feedback to the IT team as necessary and assists in the roll out of updates and modifications. Ensures that all paperwork is completed accurately and in a timely manner. Provides backup to the Production Manager as necessary. Completes any other assignments designated by the management team. Collect and deposits all monetary donation from all coin boxes. Serves as a role model and promotes a supportive culture. Ensures quality customer service is presented and provided by team members in a timely and courteous manner to all customers, donors, and other team members. Ensures proper operation of security and safety systems including, but not limited to: door locks, alarms, office door, bank deposits, refunds, safe, incident reports, fire extinguishers and cash handling procedures. Ensures compliance with all asset protection policies and procedures as well as cash handling practices and enforcement of cash register procedures. Report issues or concerns to Loss Prevention. Ensure all policies, manuals and handbooks are followed. Promotes an environment of workplace safety by training and informing others regarding safety standards/precautions. Monitors safety and takes corrective action. Assures that regulatory safety requirements are adhered to. Communicates progress, problems, and concerns to the Store Manager. Positions Supervised Sales Associate #INDGHP Qualifications Education and Experience High school diploma or GED equivalent. One (1) year of retail production supervisory experience required. One (1) year goal setting and tracking experience required. (For internal applicants, one (1) year supervisory experience may be waived if the internal applicant successfully completed ninety (90) days as a Customer Service Coordinator or Production Coordinator and completed the following modules: Leadership Development, Financial Literacy, Production/Process Analysis, and Human Resources.) Skills/Abilities/Qualifications Must be able to continuously perform repetitive work, at a set pace. Proficiency with Microsoft Office suite software including a strong emphasis on Word and Excel. Must possess strong interpersonal skills with excellent communication skills. Must possess a valid driver's license with reliable transportation to attend meetings, trainings and other store related business within the GKA territory. Willing to transfer to other store locations within GKA system according to company needs. Bilingual a plus. Exhibits a high level of integrity and business ethics. Exhibits a high level of adaptability and flexibility. Duties will be conducted at the retail store, warehouse, or other assigned Goodwill Keystone Area locations where no cooling or heating will be available. Exposure to extreme heat, cold, dust, animal hair and sometimes humidity. Able to lift, carry, push, and pull a minimum of 50 pounds occasionally and 30 pounds frequently. Prolonged standing, walking, reaching, stooping, lifting, pulling, bending, kneeling. Must complete and successfully pass State background check, Child Abuse Clearance and FBI Clearance. Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
    $29k-41k yearly est. 55d ago
  • General Manager

    Baskin-Robbins 4.0company rating

    Manager Job 24 miles from Emmaus

    When you join our Dunkin' Donuts, as a General Manager, you join our culture where Customers Are Really Everything (C.A.R.E. level of service model). As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve your local community. Come make a difference with Dunkin' Donuts as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Dunkin' Donuts. About the position: * You make it happen! It's simpleā€¦our customers love our coffee and we love our customers. As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops. * It's about being our best! Your role as a General Manager is to continually invest in and develop your Team to help them execute flawless service and create memorable experiences. * We keep it real! Our customer service is authentic, fun and fast! Benefits: * Growth Opportunity * Competitive Weekly Pay * 2 Weeks Paid Time Off * Employee Meals * Monthly Bonus - Earn up to 10% of Monthly Salary * Medical and Dental Insurance with Company Contribution * Colonial Accident, Short Term Disability & Life Insurance Available * Cell Phone Reimbursement You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
    $38k-48k yearly est. 60d+ ago

Learn More About Manager Jobs

How much does a Manager earn in Emmaus, PA?

The average manager in Emmaus, PA earns between $46,000 and $124,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average Manager Salary In Emmaus, PA

$76,000
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