Manager Jobs in Durango, CO

Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Are you ready to advance your career? Flynn Arby's is seeking a Shift Manager to join our outstanding team. As a leader in the Food/Hospitality industry, Flynn Arby's is renowned for its exceptional service and impeccable execution. We are searching for a skilled professional who is driven, thorough, and dedicated to providing exceptional customer experiences. If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: - Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness - Train and develop team members to ensure they consistently deliver exceptional service - Strictly adhere to all company policies and procedures to maintain a high standard of quality - Successfully implement strategies to drive sales and achieve financial targets - Monitor and maintain inventory levels to reduce waste and improve efficiency - Collaborate with other Shift Managers and the management team to continuously improve processes and procedures Requirements: - Minimum of 2 years of experience in a supervisory role in the Food/Hospitality industry - Proven ability to lead a team and deliver exceptional customer service - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Ability to work in a fast-paced and high-pressure environment - Flexible availability, including evenings, weekends, and holidays This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, paid sick leave, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Shift Manager Compensation Range: $16 - $17 / hour depending on location. There is no fixed deadline to apply for this position. Paid Time Off: You will begin accruing PTO after six months of continuous employment, at a rate of .039 per hour worked, capped at 100 hours. You will have the resources you need to develop your career and leadership skills. Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

Job Details Salary Range: $60,000.00 - $65,000.00 Salary/year Customer Service Manager The Customer Service Manager plays a pivotal role in supporting Rocky Mountain Chocolate Factory's franchised and licensed locations by overseeing customer service operations, driving B2B sales, managing franchisee and customer complaints, and leading a high-performing team. This position is responsible for ensuring a seamless order flow, resolving issues efficiently, and fostering strong relationships with franchisees, licensees, and customers. ESSENTIAL FUNCTIONS: Leadership & Team Management * Lead, mentor, and direct the Customer Service team to provide exceptional sales and ordering assistance to franchised and licensed locations. * Foster a high-performance culture focused on responsiveness, problem-solving, and sales growth. * Direct and coordinate activities of the Customer Service and eCommerce Shipping departments, ensuring operational efficiency and goal achievement. * Plan and communicate work schedules, assignments, and performance expectations. * Manage and oversee ongoing and special projects within the department. B2B Sales & Order Management * Drive sales growth of factory-made products to the franchisee and licensee network through targeted outreach and relationship-building. * Ensure timely processing and fulfillment of orders by identifying and resolving roadblocks, while proactively communicating any delays to stakeholders. * Oversee order entry, invoicing, issuing credits, and CRM case management to maintain seamless operations. Franchisee & Customer Support * Serve as a key liaison between the company and its franchisees, addressing concerns and ensuring a high level of service. * Partner with franchised locations to handle and resolve customer complaints efficiently, tracking cases in CRM to ensure follow-through and resolution. * Respond to external (retail) customer inquiries, providing accurate product and service information while maintaining a positive brand experience. People Management & Development * Determine staffing requirements, recruit, interview, and hire new employees. * Conduct performance evaluations, provide constructive feedback, and implement professional development plans to enhance skills and career growth. * Address employee concerns, resolve conflicts, and promote a positive, collaborative work environment. Administrative & Reporting Responsibilities * Prepare and maintain essential records and reports, including employee time tracking, payroll data, and customer service logs. * Ensure accurate documentation of orders, CRM tickets, and customer interactions to support data-driven decision-making. OTHER RESPONSIBILITIES: * Perform other work-related duties as assigned. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: * A minimum of 3 years Customer Service experience plus two years of supervisory experience. * Must have strong analytical and organizational skills and be detail-oriented. * Must be an efficient and patient communicator, verbally and in writing. * Must be an excellent and resourceful problem solver and exhibit sound judgment and discretion when necessary. * Must be able to act in a calm and rational manner, working well under pressure. * Knowledge of RMCF products is preferred. * Must be able to carefully follow written and verbal instructions and must have effective multitasking skills. * Strong data entry, Word and Excel experience is required, CRM such as Salesforce is preferred. Qualifications

830 S Camino Del Rio, Durango, Colorado 81301Full-time QUALIFICATIONS * Associate's Degree and/or 2 to 4 years of experience in retail store management * Experience managing direct reports and leading teams in a selling environment. * Strong organizational and time management skills with the ability to manage multiple priorities. * Strong communication, customer service, time management and organizational skills. * Availability to work a variety of shifts to meet business needs including nights, weekends and holidays. * Flexibility with scheduling and willing to work extended hours when necessary. * Up to 15% travel to support local stores, as needed. COMPETENCIES * Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service. * Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. * Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. * Humble Leadership - Ensures that the needs of store partners and customers are met. Provides team with encouragement and motivation, timely coaching and feedback, and opportunities for continued development and advancement. Exhibits a calm confidence without ego and sets the standards of service and building community. * Expert Knowledge - Exhibits experience and expertise in all aspects of the business: industry and sales acumen, products and fit, and the local and Western community. PARTNER BENEFITS & ADDITIONAL COMPENSATION OPPORTUNITIES * Competitive hourly rate*($19.00-$24.00) plus selling incentives (SPIFFS) and monthly store sales bonus opportunity. * Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. * Paid Time Off plan for year-round Boot Barn Partners. * Medical, Dental, Vision and Life Insurance. * 401(k) plan with generous company matching. * Flexible schedules and work/life balance. * Opportunities for growth at every level -- we are opening 50+ new stores each year. * Compensation varies based on geography, skills, experience, and tenure For eligible Boot Barn Partners PHYSICAL DEMANDS & WORK ENVIRONMENT In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. * Standing or walking for 75% of schedule shifts. * Bending, stooping, kneeling and squatting occasionally throughout scheduled shifts. * Ability to use a ladder and/or step stool occasionally. * Required to lift, move and carry up to 40 pounds. * Ability to read, count and write to accurately complete all documentation and reports. * Must be able to see, hear and speak in order to communicate with partners and customers. * Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. * Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ X ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. * The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. * Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at **************, Option 4. The Assistant Store Manager is an essential part of the store leadership team and is responsible for collaborating with the Store Manager to cultivate and maintain an environment that supports the Boot Barn Mission, Vision, and Values. The Assistant Store Manager plays an important role in upholding exceptional customer service, partner development and engagement, merchandising standards, store operations and attainment of store sales goals. The Assistant Store Manager will partner with the Store Manager and District Manager in pursuit of year-over-year increases and improved processes and productivity. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. ASSISTANT STORE MANAGER DUTIES * Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships. * Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence. Lead by example, being present on the sales floor during peak business hours. * Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas. Develop individual team members to meet various career goals within in the company. * Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train operational staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed. * Assess and communicate localized customers' needs to Store Manager. * Collaborate with the Store Manager to plan and execute successful volume driving events that involve outreach to the local community/market * Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs. Provide accountability for achieving individual and team goals. * Ensure appropriate merchandise stock levels, merchandise adjacencies and presentations, signing and assortments to meet the needs of your customer along with adhering to all Company visual presentation guidelines. * Accountable for markdown compliance and execution. Ensure product receipts are processed accurately and in a timely manner. * Partner with Store Manager on inventory shrink plans and act as key driver of this strategy with store team. * Maintain personal knowledge in across all product categories (western boots, work boots, denim, hats and add-ons) and coach and train partners in these areas. * Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures. * Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices. * Possess well-developed business acumen and understands all aspects of the store's operations. * Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance. * Additional duties as assigned by District Manager or Store Support Center partners.

Job DescriptionABOUT THE JOB Responsible for building and leading a team, setting high standards for customer service, maintaining excetional product quality standards, local marketing & community involvement, exceptional cash handling & inventory standards. Oversee execution of organizational policies & procedures. Additional Information All your information will be kept confidential according to EEO guidelines.

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it! Essential Duties and Responsibilities + Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit. + Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs. + Ensures the immediate response and correction of all verbal guest complaints to self and staff. + Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards. + Maintains departmental inventory levels. + Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks. + Effectively schedules employees to meet sales demands. + Maintains effective safety and security programs. + Promotes and leads restaurant organization, cleanliness and sanitation. + Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs. + Promotes quality recruitment and referrals of potential team member and management candidates. + Promotes Flynn | Applebee's training procedures for new managers. + Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems. + Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations. + Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development. + Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action. + Assures compliance with company policies, practices and procedures. + Responsible for controlling cost in assigned department. + Compliance with local, state and federal laws, regulations and guidelines. + Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion. + Responsible for preparing and submitting accurate daily paperwork. + Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards. + Provides a role model for managers and employees. + Develops self on all store related technology. + Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc. + Uses the Management Development Program for continuous growth of leadership skills and proficiencies. Education and Experience + At least 2-3 years restaurant management experience + Serve Safe Food and Serve Safe Alcohol Certifications also a plus Compensation: Applebee's Assistant Managers: $19 to $23.50 per hour, which is approximately $54,340 to $67,200 annually based on a 50-hour work week. Potential for monthly bonus, where applicable by location. There is no fixed deadline to apply for this position. We offer flexible work schedules, disability, life insurance, paid sick leave, a company sponsored 401(k) plan. Managers with 6 months of continuous employment will also receive 5 days of PTO until their 1st anniversary. Employees are eligible for additional vacation time of 40 to 200 hours per year based on the number of years worked. Part time managers are eligible for a prorated amount of PTO depending on the percentage of time employed compared to a Full-Time Manager. This job is also eligible for profit share bonuses. Physical Standards: Must have the ability to: + Work various shifts ranging in hours, including weekends. + Stand and exert well-paced mobility for up to ten (10) hours in length. + Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment. **For a copy of Flynn Group's Workplace Privacy Notice, please visit** ************************************* Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!

EquipmentShare is Hiring a General Manager EquipmentShare is searching for a General Manager to grow our Core Solutions rental location in Bloomfiled, NM. Core Solutions branches offer equipment rentals including aerial equipment, earth moving equipment, material handling equipment and more. Why We're a Better Place to Work Competitive pay: Base salary plus Company Profit Sharing Plan Quarterly bonus guarantees for meeting growth goals for new branches Company provided truck or Vehicle allowance ($800/mo) Company provided cell phone or phone stipend Relocation assistance (as required) Medical, Dental and Vision benefits coverage for full-time employees 401(k) and company match Generous paid time off (PTO) plus company paid holidays Fitness Membership stipends plus seasonal and year round wellness challenges Company sponsored events (annual family gatherings, food truck nights and more). Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year Opportunities for career advancement and professional development Primary Responsibilities EquipmentShare is more than just a rental company. With our proprietary T3 technology, we're transforming how construction companies manage their equipment and operations by providing real-time insights into fleet availability, usage, and performance. Build an awesome team by hiring and developing amazing people. Conduct reviews and performance evaluations as necessary to produce positive results. Train employees and help them improve their skills. Provide guidance in areas that may need improvement or correction and provide documentation toward these efforts. Manage operations to maximize the financial success of the branch. Conduct monthly profit and loss reviews to understand the business and business trends, identify areas for improvement and future revenue opportunities. Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction. Effectively communicate information to your team and management. Establish reasonable and measurable goals with well defined expectations for team members. Maintain a safe and healthy work environment by establishing, following and enforcing standards and procedures while complying with legal regulations. Skills & Qualifications A minimum of 5 years rental industry experience, preferably in a management role Valid driver's license and clean driving record Strong communication, interpersonal and problem-solving skills Excellent leadership and people management skills Results-driven mindset with a focus on continuous improvement You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services EquipmentShare is an EOE M/F/D/V

Buddy's Home Furnishings is the third-largest Rent-To-Own (RTO) retail provider of furniture, appliances, electronics, and computers in the United States. Over the past five years, we have expanded aggressively, adding new company-owned and franchised stores nationwide. Come join our growing team! Benefits include: Salary: $45,000 to $105,000 Annually Plus Monthly Bonus potential Paid Time Off Closed on Sundays* Discounts Health & Retirement benefits (vary depending on location) General Manager Role Summary: The General Manager is the leader of the individual branch location. The General Manager performs a wide variety of job functions, directing, and coordinating store activities to ensure safe, professional, and profitable operations. The General Manager is accountable for meeting company objectives and adhering to company policies. * This is an in-person job and only available physically at the specified location. * You must be over the age of 21 to be considered for this position. Principal Responsibilities: * Acquire and Maintain Customers * Compliance with all applicable federal, state and local statutes * Implement sales and marketing programs * Decipher, prepare and review financial statements and store reports * Ensure adequate availability of merchandise at all times * Fill out paperwork for submission to corporate support * Follow monthly marketing plans * Maintain company vehicles within safe operating standards * Managing inventory and cash assets * Meeting company standards for quality, customer service and safety * Meet and exceed target sales and revenue goals * Implementing marketing and growth plans * Prepare daily work schedules, assign tasks, evaluate employee performance; discipline, enforce company policy and terminate when appropriate * Provide a safe, clean environment for customers and associates * Recruit, hire, and train to ensure efficient operations * Set goals and conduct weekly staff meetings * Store Management * Train and develop associates Requirements: * Any combination of education and experience providing the necessary skills and knowledge are acceptable. Typical qualifications would be equivalent to: * Associate or Bachelor's degree with course work in business, accounting, marketing or management. * Two years' experience in retail or other business emphasizing customer service, account management or merchandising. Physical Requirements: * Routine lifting, loading, and moving merchandise (50-300 pounds) using a dolly * Stooping, bending, pulling, reaching, and grabbing * Ability to traverse multiple flights of stairs while carrying furniture, appliances, and electronics * Prolonged periods of driving and standing * Ability to work in various indoor and outdoor climates and weather conditions Additional Information: * Buddy's Home Furnishings is an Equal Opportunity Employer and a Drug-Free Workplace. * A detailed background check, including driving history and drug screening, is required.

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The role of Retail Store Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori's standards in retail sales and customer experiences. What you'll get to do: Create an unforgettable customer experience * Works with the sales team to ensure each customer receives the best experience possible. * Takes ownership of the sales floor and sales team to ensure customer experience is the first priority. * Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit. * Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events. * Be knowledgeable on what's new and what's selling well and shares with both the customer and team. Be the business * Motivates sales team and achieve sales goals in a team-based commission environment. * Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. * Leads the team in the completion of projects while keeping the focus on customer experience. * Communicate inventory needs to support the business goal. Leadership/Ownership * Leads the processing of all shipments of product, as well as inventory management. * Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully. * Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning. * Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily. * Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times. Qualifications Who you are: * Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day. * Must be a leader in punctuality and attendance, adhering to scheduled shifts. * Ability to develop relationships with customers and colleagues. * A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns. * Ability to prioritize multiple tasks in a fast-paced environment. * Ability to quickly learn new procedures and processes. * Strong organizational skills and follow through skills. * Excellent communication and interpersonal skills. * High level of ownership, accountability and initiative. * Eager to develop new skills and responsive to feedback. Additional Information Our investment in you: At Vuori, we're proud to offer the following to our employees: * Health Insurance * Savings and Retirement Plan * Employee Assistance Program * Generous Vuori Discount & Industry Perks * Paid Time Off * Wellness & Fitness benefits Base pay ranges from $27.00 - $32.00 per hour. Actual base pay offered may vary based on location, skills, experience and qualifications. This position is eligible for additional compensation in the form of a commission estimated to range from $27,000 to $34,000, depending on factors including store performance. Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world! With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES * Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store. * Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business. * Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service. * Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service. * Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program. * Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order. * Complete Omni-Channel orders daily. * Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required. * Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor. * Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties. * Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines. * Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed. * Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists. * Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift. * Supervise and delegate tasks to Sales Associates in the absence of management. * Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct. * Follow all opening and closing procedures. * Observe associate performance and provide timely and appropriate feedback to the store management. QUALIFICATIONS* * Must provide proof of identity and eligibility to legally work in the United States. * Must be at least 18 years old. * High school diploma or equivalent required. * At least 1 year of retail sales, guest service, and/or management experience preferred. * Video game knowledge preferred. * Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day. REQUIRED JOB SKILLS AND ABILITIES * Exceptional guest service skills. * Provide genuine and friendly assistance to every guest during each visit. * Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. * Work in a fast-paced, rapidly changing environment. * Meet associate performance expectations, including attendance, professional dress, and grooming requirements. * Operate the POS computer system and properly complete the required paperwork. * Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills. * Self-motivation and ability to work as a team to complete necessary tasks in a timely manner. * Problem-solving skills and judgment abilities. * Follow instructions furnished in written, oral, or diagram form. * Deliver bank deposits following loss prevention safety guidelines. * Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability. * Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization. * Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet. * Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day. Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose. GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. * Certain state-specific exceptions may apply. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives. Employee Growth: GameStop is committed to hiring, developing, and promoting qualified candidates to open positions within all levels of the Company. In keeping with this commitment, the Company may consider internal candidates for promotion to open positions. When considering internal candidates, the Company identifies Associates who consistently perform above standard in all areas of job performance, demonstrate outstanding customer service, work well with others, display a genuine interest in their jobs, and have an ability to learn and grow with the Company. Associates must be in their current position for a minimum of 6 months to be eligible to apply for internal postings or be considered for promotion/transfer to a position outside of his/her own department or work location, division, or brand (unless supervisor approval is received). Associates should express their interest in additional career opportunities by applying via Workday. Associates may also request information on the process for applying and qualifying for a promotion from their immediate supervisor or Human Resources; an Associate's failure to express such an interest may be viewed by the Company as a lack of interest in changing positions. The Company reserves the right to hire external candidates and further reserves the right to hire the best qualified candidate for any open position whether that candidate is internal or external. This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY. Pay: $15.31 - $18.06

Replies within 24 hours At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills. Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Recruit, hire, train, motivate, evaluate, schedule and coach employees Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed. Oversee all sales, accounting and clerical functions from Service Advisors Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Responsible for any inventory losses Overall cleanliness and organization of the facility, including environmental compliance Employee's payroll; record keeping of hours and scheduling Updating and submitting daily sales reports to Corporate Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Strong POS computer and Internet skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver's license Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************

ABOUT THE JOB Responsible for building and leading a team, setting high standards for customer service, maintaining excetional product quality standards, local marketing & community involvement, exceptional cash handling & inventory standards. Oversee execution of organizational policies & procedures. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

As a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include: * Hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest. * Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time * Helping employees understand the big picture and their role by sharing the "why" behind tasks * Celebrating team successes and coaching for better performance * Setting clear expectations and providing continuous feedback throughout shift * Creating an upbeat positive atmosphere during the shift that makes work fun * Managing the majors: food and paper, labor, and guest service * Maintaining and enforcing SONIC safety and sanitation standards * Relentlessly complying with all federal, state, and local laws and regulations SONIC Drive-In Assistant Manager Requirements: ● • Excellent leadership and communication skills. * High standards for self and the team * Positive attitude, especially during rushes or stressful situations * Resiliency - trying different approaches to solve a problem; working to get better every day * Eagerness to learn and grow professionally and personally * Ability to prioritize and complete tasks accordingly * Effective communication skills; basic math and reading skills * Willingness to work irregular hours, including nights, weekends, and/or holidays As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment SONIC and its independent franchise owners are Equal Opportunity Employers.

Don't wait for opportunity. CREATE IT! AVERAGEALL IN PAY RANGE WITH BONUSES AND SPIFFS $20 TO $24 PER HOUR NEW HIRE BONUS RAMP UP STRUCTURE!! WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions) HOW is this PAID? A simple $400 payout Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be! The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our stores that sell T-Mobile! There has never been a better time to join our team as well as grow your CAREER and INCOME! We are all here to win AND have fun doing it! As the Retail Assistant Manager, you should be a goal-oriented, success driven person whose next career step is a Store Manager. The RAM should be a bold, energetic, passionate person providing attentive and friendly service for a great customer experience every day. Every RAM should have great leadership skills, be a good communicator, and lead by example for their teammates. We will provide all of the training you need to be a success! Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control! Responsibilities · Conduct administrative duties at the store. · Keep all promotions and pricing provided to our sales teams up to date on a daily basis. · Maintain the facilities for audit compliance. · Must be able to move and/or lift up to 25 pounds · Assist Store Leader in executing initiatives related to sales, service, and customer experience. · Partner with Store Manager to observe and coach all employees as needed. BENEFITS We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow! » Bonus Incentives » Automatic Raises » Health Benefits » PTO » 401k » Pay Advances » Discounted Phone Service » Rewards Trips / Contests » Promotion Opportunities! » Child Care FSA (DCA) Benefit Required Qualifications: Open work availability for mornings, evenings, weekends, and holidays as scheduled At least 18 years of age Background check required Must be able to stand for long periods of time in a retail store environment Must be able to move and/or lift up to 25 pounds *Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.

KEDPLASMA provides a friendly and rewarding working environment with frequent opportunities for cross-training and advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status. Please be advised that our organization participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-verify, please contact the Dept. of Homeland Security. Kedrion Biopharma & KEDPLASMA offer a number of benefits to qualifying employees, including: - Medical, vision and dental insurance - Life and AD&D insurance - Paid holidays - PTO accrual - and much more! Please let us know if you would like further details regarding the benefits that we offer to our qualifying employees, and we would be glad to provide you with our full benefits guide, as well as answering any questions you may have! Please note that salary ranges are calculated based off levels of: relevant experience, education and certifications. **JOB SUMMARY** Assists and supports the Center Manager in the daily operations of a plasma collection center. Supports Center Manager in all aspects of center performance, including quality and compliance, operations, and financial aspects including strategies and assures the company image as an ethical and high-quality provider of plasma is developed and maintained. Operates within the scope of EU Good Practice Guidelines and FDA cGMP 21CFR. **ESSENTIAL JOB FUNCTIONS** Every effort has been made to make your job description as complete as possible. However, that in no way states or implies that these duties/responsibilities are the only duties you will be required to perform. The omission of specific duties/responsibilities does not exclude them from the position if the work is similar, related or is a logical assignment to the position. **MAIN DUTIES AND RESPONSIBILITIES** **Core** + Ensures the compliance of all plasma collection center's activities with KEDPLASMA SOPs and other company standards and protocols to meet the regulatory requirements of the FDA, EMEA, Customer Specifications, and other regulatory bodies as required. + Maintains plasma collection center's operations with fiscal responsibility in compliance with current Good Manufacturing Practices (cGMP), Quality Assurance Programs (QAP), and general housekeeping. + Directs details in special donor programs with assistance from Center Manager, e.g. titer testing and identification of pre-existing antibodies in new donors. + Collaborates with the management team to ensure the plasma collection center is appropriately staffed to effectively manage current and anticipated future donation volumes. + Works with Center Manager to maintain up-to-date personnel records (e.g., employee evaluations, training documentation, attendance, etc.). + Works with Center Manager to ensure appropriate medical staff coverage or replacement (e.g., Center Physician, Physician Substitute, etc.) for plasma collection center. + Works with Center Manager to prepare the team for volume increases, staff depletions, vacations, and absenteeism. + Ensures professional customer service skills, courtesy, and respect are utilized by center staff to maximize donor retention. + Identifies all potential, serious, or chronic problems affecting quality or compliance. + Ensures daily completion of plasma collection center logs and records (i.e., Final Weight sheets, Shipping Temperature Records, Quality Control Records). + Ensures stock is adequate to support current production in all applicable areas. + Maintains daily, weekly, or monthly reporting documents (e.g., Donor Fees Reporting, Softgoods Inventory, Haemonetics Reports, and Event Tracking Logs, Payroll, Production reporting, etc.). + Manages all equipment in the plasma collection center to ensure adherence to the required maintenance schedule, and the timely removal and return to service of malfunctioning or otherwise non-compliant equipment. + Responds to freezer alarms and resolves freezer excursions, minimizing risk to product quality. + May participate in performing tasks associated with deviation management, including documenting quality events, conducting investigations, and identifying and implementing plasma collection center corrective and preventative actions (CAPA). + Performs opening and closing duties (e.g., powering on/off equipment, documents petty funds and donor fund disbursement, locking up monies and files, maintains alarm system, etc.). **Managerial / Supervisory** + Manages and oversees direct reports. + Disciplines and terminates employees following approved company guidelines. + Establishes and communicates performance standards to meet or exceed standards. + Coaches others for success and to meet established goals and/or standards. + Recruits, interviews, hires, and trains employees, as needed. + Oversees work assignments to include supporting and rearranging workload of direct reports. + Provides constructive and timely performance evaluations including motivating and evaluating employees based on established performance standards. + Promotes staff retention by creating an open, positive, and supportive work environment. Receives, investigates, and responds to employee grievances. Involves and obtains guidance from supervisor and human resources when needed. **General** Must be able to execute all terms and conditions set forth in the **KEDPLASMA** **Employee** **Handbook** , including, but not limited to: + Work in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. + Comply with company Global Code of Conduct and company's policies and procedures and all the applicable regulations. + Interact in a tactful, diplomatic, and humanistic manner with donors, visitors, and co-workers to provide a safe, efficient, and caring environment which ensures the self-respect, personal dignity, physical safety of each donor and center guest. + Maintain a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code. + Promote KEDRION Values: Together as One; Care; Integrity; Sustainable Impact; and Courage. + Attend and participate in scheduled training, educational classes, and meeting(s) in a timely manner as instructed by supervisor/manager. + Complete all assigned tasks in a timely manner as instructed by supervisor/manager. + Adhere to work schedules in completing and performing assigned tasks. + Cooperate with department personnel, as well as other center staff to ensure services can be adequately maintained to meet the needs of the donors. + Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment. + Treat donors, visitors, and co-workers with courtesy, respect, and dignity. + Meet with supervisor/manager on a regular basis to assist in identifying and correcting problem areas and/or improving services. + Perform any miscellaneous duties or work assignments, as required. **Primary Contacts** + Donors, employees, auditors, inspectors, vendors, corporate staff, and visitors. **REQUIREMENTS** **Education, Qualifications & Experience** + Bachelor's degree in a related field (e.g., Healthcare, Life Sciences, Business Administration) preferred, or an equivalent combination of education and experience. + Minimum of one-year supervisory or management experience required, preferably in a plasma or blood collection center or another regulated environment. + Knowledge of plasma operations and business processes preferred. + Knowledge of FDA, CLIA, and cGMP regulations related to plasma donation useful. + Proficient in operating computer software (including Microsoft Office Suite), data entry and recordkeeping systems. **Physical Requirements** Work is primarily light in nature, with exerting up to 50lbs of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Use of fingers to type and / or enter numbers on keyboards, keypads, etc. along with grabbing object(s). Additionally includes, reaching, handling, talking, hearing, bending, stooping, and walking. Involves sitting, standing, and walking most of the time. **Working Conditions** + Primarily inside with well-lighted and well-ventilated areas. + Exposure to Blood Borne Pathogens. + Periodic exposure to an environment with a temperature of -40°C for short periods of time. **Travel** Travel as needed up to 15% of working time to plasma collection centers and other KEDPLASMA/Kedrion locations, which includes overnight travel. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

The Assistant Manager's primary duty is the management of the daily operations of the restaurant to ensure the overall goal of outstanding guest service. The Assistant Manager manages the day-to-day activities of Shift Leaders and other hourly staff. In the absence of the General Manager, the Assistant Manager is the highest-ranking member of the management team in the restaurant and had direct responsibility for overseeing the financial results, operations, staff development, customer service and compliance with all Company policies, procedures, standards, and specifications. PRINCIPAL DUTIES AND RESPONSIBILITIES: OPERATIONS Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met. Manage and supervise Shift Leaders and hourly staff. Assign and direct daily work responsibilities for staff. Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product. Reconcile cash registers at open and close off each shift. Maintain all records as required by Company policies and procedures, and in compliance with state and federal law. Maintain staff compliance with Company policies, procedures, standards, and specifications. Maintain staff compliance with state and federal laws governing safety and food handling. MANAGEMENT Recruit, interview, select and hire quality staff for all positions. Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs. Perform performance reviews of Shift Leaders at General Manager's request and other hourly staff on regular basis. Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism. Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff. Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager. Adjust work schedules and hours of work of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered. Recommend any scheduling or shift changes to General Manager. Approve overtime as necessary for hourly staff. LEADERSHIP Display exemplary and professional attitude and appearance at all times. Listen and communicate effectively with the General Manager, Shift Leaders and hourly staff, guests, vendors, and the community. Conduct management and staff meetings, as directed by the General Manager. Follow General Manager's direction and accomplish objectives set by the General Manager. Review the objectives with Shift Leaders and hourly staff as necessary. Delegate appropriate tasks and responsibilities as necessary. Resolve employee complaints, questions or concerns as necessary. WORK CONDITION REQUIREMENTS: Willingness to work a flexible schedule, including extended hours. Periods of standing and walking, as necessary. Frequent contact with guests, requiring tact and courtesy. Frequent contact with subordinates, requiring direction and supervision. MINIMUM QUALIFICATIONS: High school diploma or GED equivalent. Ability to read, write and verbally communicate well. Proficient math skills and comfort with numbers. Proficient computer skills. Demonstrates maturity and professional demeanor at all times. Friendly, outgoing personality. Well-groomed, professional appearance. Positive attitude and self-disciplined At least 3 years restaurant manager experience.

Job Details DURANGO, CO $60,000.00 - $65,000.00 Salary/year Job Posting Date(s) 03/03/2025 04/30/2025Customer Service Manager The Customer Service Manager plays a pivotal role in supporting Rocky Mountain Chocolate Factory's franchised and licensed locations by overseeing customer service operations, driving B2B sales, managing franchisee and customer complaints, and leading a high-performing team. This position is responsible for ensuring a seamless order flow, resolving issues efficiently, and fostering strong relationships with franchisees, licensees, and customers. ESSENTIAL FUNCTIONS: Leadership & Team Management Lead, mentor, and direct the Customer Service team to provide exceptional sales and ordering assistance to franchised and licensed locations. Foster a high-performance culture focused on responsiveness, problem-solving, and sales growth. Direct and coordinate activities of the Customer Service and eCommerce Shipping departments, ensuring operational efficiency and goal achievement. Plan and communicate work schedules, assignments, and performance expectations. Manage and oversee ongoing and special projects within the department. B2B Sales & Order Management Drive sales growth of factory-made products to the franchisee and licensee network through targeted outreach and relationship-building. Ensure timely processing and fulfillment of orders by identifying and resolving roadblocks, while proactively communicating any delays to stakeholders. Oversee order entry, invoicing, issuing credits, and CRM case management to maintain seamless operations. Franchisee & Customer Support Serve as a key liaison between the company and its franchisees, addressing concerns and ensuring a high level of service. Partner with franchised locations to handle and resolve customer complaints efficiently, tracking cases in CRM to ensure follow-through and resolution. Respond to external (retail) customer inquiries, providing accurate product and service information while maintaining a positive brand experience. People Management & Development Determine staffing requirements, recruit, interview, and hire new employees. Conduct performance evaluations, provide constructive feedback, and implement professional development plans to enhance skills and career growth. Address employee concerns, resolve conflicts, and promote a positive, collaborative work environment. Administrative & Reporting Responsibilities Prepare and maintain essential records and reports, including employee time tracking, payroll data, and customer service logs. Ensure accurate documentation of orders, CRM tickets, and customer interactions to support data-driven decision-making. OTHER RESPONSIBILITIES: Perform other work-related duties as assigned. EDUCATION, EXPERIENCE AND SKILLS REQUIRED: A minimum of 3 years Customer Service experience plus two years of supervisory experience. Must have strong analytical and organizational skills and be detail-oriented. Must be an efficient and patient communicator, verbally and in writing. Must be an excellent and resourceful problem solver and exhibit sound judgment and discretion when necessary. Must be able to act in a calm and rational manner, working well under pressure. Knowledge of RMCF products is preferred. Must be able to carefully follow written and verbal instructions and must have effective multitasking skills. Strong data entry, Word and Excel experience is required, CRM such as Salesforce is preferred.

REQUIREMENTS FOR THE JOB Assist Store Manager in building and leading a team, setting high standards for customer service, maintaining excetional product quality standards. Computer skills, cash handling and inventory knowledge helpful. Additional Information All your information will be kept confidential according to EEO guidelines.

REQUIREMENTS FOR THE JOB Assist Store Manager in building and leading a team, setting high standards for customer service, maintaining excetional product quality standards. Computer skills, cash handling and inventory knowledge helpful. Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee's in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebee's franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebee's restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Position Description As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff passionate about their experience every day at Applebee's. You will need to be team leader, excellent problem solver, handle stress and rise above. You will work hard, but have an outstanding time doing it! Essential Duties and Responsibilities + Ensures timely, friendly service according to company guidelines, achieving established objectives of the unit. + Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs. + Ensures the immediate response and correction of all verbal guest complaints to self and staff. + Ensures guest contact as a priority with completion of required table visits established by Flynn Applebee's standards. + Maintains departmental inventory levels. + Ensures product preparation and presentation uncompromisingly meeting company standards by performing line checks. + Effectively schedules employees to meet sales demands. + Maintains effective safety and security programs. + Promotes and leads restaurant organization, cleanliness and sanitation. + Performs routine maintenance and immediately reports to the General Manager/Area Director of needed repairs. + Promotes quality recruitment and referrals of potential team member and management candidates. + Promotes Flynn | Applebee's training procedures for new managers. + Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems. + Participates in the constant development of employees using One-on-One and performance documentation, and contributes to the completion of written evaluations. + Assesses the efficiency of employees, provides fair feedback on a regular basis, and continuously works with employees on their areas of development. + Monitors acceptable employee performance and documents situations that require or could lead to disciplinary or corrective action. + Assures compliance with company policies, practices and procedures. + Responsible for controlling cost in assigned department. + Compliance with local, state and federal laws, regulations and guidelines. + Drives bi-weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion. + Responsible for preparing and submitting accurate daily paperwork. + Assures sanitation standards meet or exceed Health Department and Flynn Applebee's standards. + Provides a role model for managers and employees. + Develops self on all store related technology. + Must be willing and able to work in all positions and assist in a team member position as needed when in a restaurant. This includes cooking on the line, expo, seating guests, bartending, etc. + Uses the Management Development Program for continuous growth of leadership skills and proficiencies. Education and Experience + At least 2-3 years restaurant management experience + Serve Safe Food and Serve Safe Alcohol Certifications also a plus Physical Standards: Must have the ability to: + Work various shifts ranging in hours, including weekends. + Stand and exert well-paced mobility for up to ten (10) hours in length. + Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. + Read and write to facilitate communication. Must possess finger and hand dexterity for using small tools and equipment. **For a copy of Flynn Group's Workplace Privacy Notice, please visit** ************************************* Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!