Manager Jobs in Crest Hill, IL

Job Title: Customer Service Manager Reports to: Technology Sales & Services Manager Job Type: Full-Time FLSA: Exempt The Customer Service Manager for the Technology Sales & Services department is responsible for assisting Customer Service Managers and Technology Sales & Services Managers as needed with customer service duties related to internet and technology services for exhibitors and/or show management. Key responsibilities include: · Assists in answering incoming customer calls and offers resolution to customer problems, acting as a source of information for customers in resolving their complaints. · Assists in performing event preparation duties, including making calls to customers, marking and coloring floor plans and preparing flyers. · Assists in setting up a Service Desk including organizing inventory, connecting all equipment, operating all Service Desk equipment. · Assists in performing all floor duties including preparing soft sheets, distributing all event materials, interacting with customers and trade foreman, reading floor maps/prints, identifying problems with troubleshooting event floor and communicating effectively with Service Desk/Show Management. · Assists in performing invoicing and collection, resolving disputes and unfavorable survey results, proper handling of payments received and closing out of event as needed and/or directed. · Assist in performing desk duties, including operating all equipment, identifying floor ports and services available by building. · May act as a lead on small shows. · Performs other duties and assignments as requested. Qualifications: · 1-3 years' experience in a customer service/hospitality role · High School diploma or equivalent. Bachelor's degree in business related field preferred. · Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment and hospitality industries. · Demonstrated ability to work with customers to answer questions and handle concerns or disputes in an empathetic and positive manner. · Ability to work event nights, weekends and holidays as required. · Basic understanding of telecommunications, internet services and other event related technologies preferred. · Proficient in MS Office Suite. Previous use and proficiency with Ungerboeck Event software preferred. · Excellent verbal, written and communication skills. NOTE: Selection will be based on an evaluation of applicants' training, skills and experience. Pay $55,000 - $65,000 Job Type Full-time Shift Schedule Days may vary; based on business demands Work setting In person office environment Benefits: Dental Insurance Health Insurance Life Insurance Vision Insurance Long-Term Disability Insurance Deferred Comp & Matching PTO “EQUAL OPPORTUNITY EMPLOYER”

About us Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between). Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us? As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates. The impact you can have In this role, you'll have the opportunity to: Cultivate a customer-focused environment that consistently delivers exceptional customer experiences. Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections. Use technology to provide customers with a seamless omnichannel shopping experience. Hire and build an effective store team through training, coaching, and talent development. Create an inclusive store environment for associates where everyone feels welcome and engaged. Develop a strong operational dynamic within the team to achieve store goals. Promote in-store community events and philanthropic partnerships. Use tools and reporting to oversee store profitability, effective budgeting, and payroll. Analyze reporting to develop short and long-term retail plans. Manage the day-to-day operations of the store, including opening and closing. You'll bring to the role 2+ years retail Store Manager or service industry experience (preferred) Brings a hospitality mindset when engaging with customers and associates Strong people management skills and an ability to develop talent Effective leadership, interpersonal, and communication skills Technology proficient and ability to operate a point-of-sale system Strong business acumen and ability to develop strategies and create action plans to drive results Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines Benefits Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives Support for your individual development plus opportunity for growth within our family of brands A culture of giving back - opportunities to support our philanthropic partners that benefit local communities* Medical, dental, vision insurance, and 401(k)* Time off - paid time off and holidays* Incentive Reward Program* *Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role. Location: Store 2567-Deer Park Town Center-ANN-Deer Park, IL 60010Position Type:Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation. Illinois Pay Information: **************************************************************

Operations Manager /Customer Service Manager Metals/International Conglomerate Chicago, Ilinois Location-Hybrid $85000-100,000 + Bonus/Great Benefits! This position is responsible for managing and monitoring inside sales staff involved in the Import and domestic trading business as well as the Value Added/Demand Chain Management Business - including activities such as customer service, inventory management, invoicing, accounts payable, compliance, contracts and management reporting. The incumbent may also be responsible for administration of incumbent's own business transactions. POSITION RESPONSIBILITIES Sets principle goals and job descriptions for team members, and regularly monitors, evaluates and provides feedback on staff member's performance (i.e. customer service and documentation). Assesses ongoing staffing needs. Trains and assigns mentors to new staff members. Develops and implements strategic plans to improve customer service and accommodate corporate goals. Monitors work and deliverables of the group and deals with issues as needed. Ensures that work is performed and completed in an efficient and timely manner and meets customer needs and corporate quality standards. Provides input and makes decisions on issues related to standards. Prepares or oversees preparation and presents periodic reports on inventory positions, inventory turns, recent shipment trends, business trends, service trends, system needs, inventory reconciliation updates. Assists Sales Administration staff with maintaining relationships. Investigates and assists in resolving customer complaints and issues. Assigns accounts to Sales Administration staff based on forecasted customer business activity and monitors staff workload - adjusting as necessary. Keeps abreast of all trends, new products and general economic conditions in the industry. May be responsible for researching a price structure which requires analyzing production and transportation costs in relation to the selling price. Assures completion of all documentation in accordance with SOP's and compliance requirements. Participates in projects as needed. REQUIRED SKILLS/COMPETENCIES: Knowledge Areas: Ability to organize, assign, schedule, manage and report on the work of the group Strong customer service orientation Ability to understand basic accounting principles Ability to document the functions, policies, workflows and standards of the group Ability to deal effectively with people in various job capacities Strong managerial skills (experience or aptitude for) Excellent problem-solving and communication skills Excellent project coordination skills, ability to manage multiple projects simultaneously Technical / Communication Skills: Bachelor's degree or equivalent experience Strong knowledge of computer software applications Microsoft Windows & Office suite - Excel, Word, and Outlook Excellent written, oral communication and organizational skills required Excellent project coordination, organization and leadership skills Strong communication and technical skills Team oriented and self starter Must be able to manage multiple projects under time constraints Experience with a top-tier multi-national trade services organization Experience: Minimum five (5) years' experience or a combination of training and experience which indicates the ability to do the job Experience in corporate databases Experience in SAP environment preferable

When you join our team as an Assistant Store Manager, youll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $25.00 per hour Wage Increase: Year 2 - $26.00 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation Assists the direct leader with developing and implementing action plans to improve operating results Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the companys competitive position Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued Participates in the interviewing process for store personnel Communicates information including weekly information, major team milestones, developments, and concerns Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses Ensures an appropriate resolution of operational customer concerns in their direct leaders absence Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order Maintains store cleanliness standards and proper store signage at all times Assists the direct leader with maintaining proper stock levels through appropriate product ordering Merchandises product neatly to maximize sales Ensures the quality and freshness of products for sale and accuracy of product signage Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data Other duties as assigned Physical Demands: Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store Must be able to perform duties with or without reasonable accommodations Job Qualifications: You must be 18 years of age or older to be employed for this role at ALDI Ability to work both independently and within a team environment Ability to provide and lead others to provide prompt and courteous customer service Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports Ability to interpret and apply company policies and procedures Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments Ability to evaluate and drive performance of self and others Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses Ability to operate a cash register efficiently and accurately Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards Excellent verbal and written communication skills Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: High School Diploma or equivalent preferred A minimum of 3 years of progressive experience in a retail environment A combination of education and experience providing equivalent knowledge Prior management experience preferred ALDI offers competitive wages and benefits, including: 401(k) Plan Company 401(k) Matching Contributions Employee Assistance Program (EAP) PerkSpot National Discount Program In addition, eligible employees are offered: Medical, Prescription, Dental & Vision Insurance Generous Vacation Time & 7 Paid Holidays Up to 6 Weeks Paid Parental Leave at 100% of pay Up to 2 Weeks Paid Caregiver Leave at 100% of pay Short and Long-Term Disability Insurance Life, Dependent Life and AD&D Insurance Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law. RequiredPreferredJob Industries Other

Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures for new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Operations Managers have supervisors as direct reports, in addition to other non-exempt employees. Responsibilities and Duties 1. Serve as a leader and set an example of embodying the principles of SIMCO's Mission in Service. 2. Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L) responsibilities. 3. Manage and control key variable expense accounts, technical and administrative staff. 4. Maintain appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System). 5. Instill operational process efficiency to reduce costs and provide technical support for sales and operational efforts. 6. Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE. 7. Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant. 8. Support the Regional Director/VP in key initiatives and projects. 9. Recommendation for asset acquisition with appropriate justification. Qualifications 1. Experience managing a technical service group at a company in a relevant or comparable industry. 2. At least 10 years experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable. 3. At least 4 years experience as a supervisor/manager. 4. At least 2 years of proven P&L management experience and lab budget creation. 5. Excellent oral and written communication skills. 6. Knowledge of MS Office applications. 7. Ability to manage and motivate employees. Physical Demands Must be able to lift to 45 lbs. without assistance. Occasional standing and bending are required. Working Environment Work primarily in a laboratory or manufacturing environment at a SIMCO location and or customer sites. Travel may be required to other domestic and possibly international locations. What We Offer Full-time, exempt position, sign on bonus eligible Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health, childcare spending accounts and tuition reimbursement Paid time off with vacation, sick and holiday leave SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. About Us SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: ***********************

US-IL-Itasca Type: Full-Time # of Openings: 1 CUSA Itasca - Bruning Dr About the Role Oversees the operations and client relations of a segment of accounts within a market or region. Responsible for $1M to $4M in annual revenue. Manages the development of the existing client base by enhancing relationships at all levels within the client's organization and ensures the highest levels of service and client satisfaction. Builds relationships with client contacts at key accounts. Your Impact RELATIONSHIP MANAGEMENT - Develops and manages the relationship with primary and senior level client contacts. - Works with the regional sales team to strengthen relationships among key decision makers within the client organization. - Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team. BUSINESS DEVELOPMENT - Sets strategy for expansion of existing and new services; depending on account management structure either with or without an assigned account executive. - Works with Sales and Strategy in the formation of proposals for business expansion within existing clients. CONTINUOUS IMPROVEMENT - Creates and fosters a culture of continuous improvement. - Ensures the effective implementation of the Account Management Plan. PEOPLE MANAGEMENT AND DEVELOPMENT - Ensures effective performance management with direct reports and oversees the annual performance management process. Completes the annual performance reviews for all eligible employees. - Trains and mentors direct and indirect staff. FINANCIAL MANAGEMENT - Manages, reviews, and analyzes P&L statements for assigned accounts. - Ensures a structured plan for profit enhancement is in place. - Directs Managed Output Analyst(s) or Client Services Manager(s) to provide timely and accurate submission of billing data. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - Management experience in Technology or Professional Services industry. - Previous P&L responsibility, prior experience in a customer service environment and five to seven years of experience supervising staff in a similar functional area. - Requires some overnight travel (valid driver's license and acceptable driving record necessary). We are providing the anticipated base salary range for this role: $77,180 - $105,980 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #LI-KG1 #PM19 PIcd688fb0d208-29***********9 RequiredPreferredJob Industries Other

Moving & Storage Operations Manager - Chicago, IL Become a Moving & Storage Operations Manager for a top moving and relocation company in Chicago, Illinois! In order to guarantee smooth residential and business relocations, you will be in charge of logistics, personnel management, and operational effectiveness. For a meticulous professional with moving industry experience, this is a great chance to boost client satisfaction and operational performance. What You'll Be Doing: Oversee daily operations to guarantee efficiency, safety, and excellent service in all moving activities. Manage staff scheduling by allocating team members to jobs while increasing efficiency and lowering costs. Dispatch staff, assign daily tasks, and troubleshoot unexpected issues. Supervise warehouse operations, including tracking shipments and maintaining seamless storage procedures. Manage all aspects of HR, including hiring, disciplinary actions, and terminations. Enforce safety policies to ensure adherence to legal and operational norms. Monitor key performance indicators (KPIs) to ensure profitability and operational success. Collaborate with executives to create strategic plans for continual process improvement. Effectively communicate with clients and staff to resolve service difficulties. Ensure that all moving equipment and vehicles are well-maintained and meet safety requirements. To maintain company standards, conduct frequent employee training and meetings. Keep accurate records and reports on operational performance. What We're Looking For: Prior experience in the moving and relocation industry is essential. Strong problem-solving skills and the capacity to make sound decisions under duress. Ability to function autonomously in an autonomous setting. Management of different teams requires excellent leadership and communication abilities. Excellent attention to detail and organisation skills. A bachelor's degree is strongly preferred, with a business-related major a plus. Proficiency with Microsoft Office applications such as Word, Excel, and email. Interested? Reach out to Alchemy Global Talent Solutions today!

Cluster Operations Manager - Chicago, IL - Up to $160k + Bonus Our client, a prestigious upscale hotel group, is seeking a Cluster Operations Manager to oversee the seamless operation of four properties. This role requires a dynamic leader with a passion for hospitality excellence, ensuring top-tier guest experiences while driving operational efficiency. It's an exciting opportunity to manage multiple locations, optimize performance, and elevate service standards across the portfolio. Perks Competitive Salary between $140,000 and $160,000 Achievable bonus scheme Extended benefits, 401k and PTO What they are looking for: Proven experience managing multiple properties within hotel operations. Strong attention to detail with a focus on operational excellence. In-depth understanding of NOI profitability, budgeting, and financial performance. Proficient in computer systems, with preferred experience in hotel information systems. If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!

We are seeking a seasoned and dedicated Plant Operations Manager to lead our Plastic Extrusion manufacturing facility. The ideal candidate will be responsible for ensuring the efficient production of goods while upholding high standards of quality and safety. This role requires strong leadership skills, a deep understanding of manufacturing processes, and the ability to drive continuous improvement initiatives. Key Responsibilities Operational Management: Oversee daily plant operations to ensure production targets are met efficiently and effectively. Team Leadership: Lead, mentor, and develop a team of supervisors and operators to foster a positive work environment. Safety and Quality Compliance: Implement and monitor adherence to safety protocols and quality standards throughout the production process. Data Analysis: Analyze production data to identify areas for improvement and implement solutions to enhance productivity. Cross-Department Collaboration: Schedule production work orders and collaborate with other departments such as maintenance, quality assurance, and supply chain to optimize operations. Budget Management: Prepare and manage budgets, ensuring cost-effective use of resources while maintaining product quality. Performance Evaluation: Conduct regular performance reviews and provide feedback to team members to support their professional development. Product Development Support: Communicate with sales on feasibility and pricing of new products, and assist in designing parts and extrusion tooling. Qualifications Education: Bachelor's degree in Engineering, Business, or a related field. Experience: Minimum of 4 years of plant/production management experience in a fast-paced 24/7 environment, preferably within the plastics industry. Technical Skills: Strong understanding of plastic extrusion processes, materials, and equipment. Experience with ERP systems is a plus. Leadership: Proven ability to lead and develop teams, with excellent communication and interpersonal skills. Problem-Solving: Strong analytical skills with a focus on continuous improvement and operational efficiency. Certifications: Lean Manufacturing and Six Sigma certifications are advantageous. Work Environment This is a full-time position. Weekend, overtime, and evening hours may be required depending on business conditions. The role involves working in a manufacturing environment with exposure to fumes, airborne particles, and moving mechanical parts. Proper personal protective equipment (PPE) is required. Physical Demands Ability to occasionally lift and/or move up to 50-75 pounds. Frequent standing, walking, stooping, bending, kneeling, and crouching. Frequent use of hands and fingers to handle, reach, or feel and manipulate objects or controls.

Job Title: Gateway Operations Manager Reports to: Director, Transportation Job Status: Exempt, Full Time SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future! Position Summary The Gateway Operations Manager oversees Sortation Center (3PL) operations and manages First, Middle, and Final Mile supplier operations within the gateway. This role is responsible for supplier performance, process improvements, and operational efficiency while representing corporate leadership in the field. Key areas of ownership include root cause analysis, KPI management, supplier relationships, and project execution. Job Responsibilities Oversee 3PL Sortation Center operations in Vernon, CA, ensuring efficiency, compliance, and performance. Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization. Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit. Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements. Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership. Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance. Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability. Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations. Job Requirements Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred. 5+ years in transportation, logistics, or supply chain operations. Experience managing Sortation Centers (3PL) and supplier networks. Strong analytical skills in KPI tracking, RCA, and performance management. Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management. Proficiency in TMS, data analytics tools, and reporting dashboards. Pay Annual Base: $ 80,500-127,600 Work Environment Onsite role at 3PL Sortation Center Weekly supplier meetings as per standard cadence. May require evening, weekend, or on-call availability

Operations Manager Blue Island, IL 60406 Department: Reconstruction Reports To: General Manager The Reconstruction Operations Manager oversees all aspects of Sales, Estimating, and Production for all projects. This role ensures projects are completed on time, within budget, and to the highest quality standards while maintaining optimal profitability. This leadership role requires a motivated professional to drive operational excellence, ensure customer satisfaction, and contribute to the company's success KEY RESPONSIBILITIES: Manage and train Estimators in scoping, estimate writing, timely deliveries and profitable project execution Manage and train Project Managers (PMs) in sales strategies, scoping, estimate writing, budgeting, and profitable project execution through team leadership Manage and train Superintendents in project scheduling, budgeting and profitable project execution Ensure sales volumes are met or exceeded Ensure profitability by monitoring job costs, budgets, and cash flow through timely collections Oversee cash flow management, including collections and A/R policies Oversee job costs, and payment terms for subcontractors and vendors Delegate duties, review performance, and hold staff accountable to company standards Provide timely reports and updates to the GM, including budget changes and Weekly Production Recap reports Compare budgets with actual performance, conduct monthly reviews, and assist in preparing the annual budget with the GM and Controller Collaborate with clients, employees, and the GM to achieve individual and branch sales goals Provide coaching, training, and development to employees for short- and long-term success Recognize and celebrate employee achievements while addressing performance issues through corrective action plans as needed Develop, implement, and update company policies and procedures to ensure compliance with laws, rules, and industry regulations Ensure customer service excellence, quick response to inquiries, and timely submission of estimates Oversee and assist in project management as needed, including site visits and quality control Manage subcontractor relationships, including pricing, quality assessments, and inspections Support business development and marketing efforts, ensuring staff engagement in marketing activities Foster a positive company image among staff and customers Implement the company vision, mission, and operational goals Enforce safety regulations, conduct safety training, and ensure compliance with OSHA standards Conduct employee evaluations and development plans for career growth Lead by example, mentoring and motivating staff for superior performance Other duties as assigned REQUIRED KNOWLEDGE & ABILITIES: Strong knowledge of budgets, cash flows, collections, and business planning Understanding of restoration programs, industry best practices, and client relations Expertise in marketing and sales strategies to generate and retain business Proficiency with industry software such as Xactimate, Xactanalysis, PSA, JOC Analytics, and Microsoft 365 Proficiency with industry TPA's such as Contractor Connection, Alacrity, Sedgwick and Code Blue Strong leadership and crisis management skills Ability to delegate tasks effectively and lead teams toward success Problem-solving skills with a proactive approach to improving operations Availability for on-call and emergency response situations Ability to work in both office and field environments QUALIFICATIONS & EXPERIENCE: Minimum of 5 years in construction or property restoration, with at least 3 years in a managerial role Experience with insurance carriers and claims handling Industry certifications (IICRC, OSHA, PMP) preferred Valid driver's license with the ability to travel to job sites as needed WORK ENVIRONMENT & PHYSICAL REQUIREMENTS: Work is performed in office and field settings, requiring job site visits Ability to lift up to 50 lbs., stand for extended periods, and navigate active construction sites Availability for after-hours responsibilities as needed LICENSES: Valid State driver's license EQUAL OPPORTUNITY EMPLOYER/AMERICANS WITH DISABILITIES ACT COMPLIANT/DRUG FREE WORKPLACE req25-00217

Seeking a passionate and experienced General Manager to lead the team at an upscale casual dining establishment in downtown Chicago, IL. If you have late-night experience and enjoy a popular, trendy, upscale atmosphere where you can be the life of the party and collect a paycheck, this could be a perfect fit for you! We are looking for a strong leader who can be firm but fair and enjoys building rapport with guests. There is also a significant opportunity for advancement and growth - including an opportunity to become a partner! Annual Compensation: $95,000 - $100,000 base + 40% bonus potential + comprehensive benefits package General Manager Qualifications: 5+ years of experience in full-service restaurant management Energetic and hospitality-minded personality Reliable and able to work when needed. Strong leadership and communication abilities, with a talent for motivating and developing teams Expertise in supervising staff and filling in where needed Ability to work in a fast-paced environment while maintaining composure and attention to detail If you're interested in learning more about this wonderful opportunity, please apply today with an updated resume. Only qualified candidates will be contacted.

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace Profit Sharing 401(K) with company match Paid ASE testing and certifications Compensation Base pay of $21.63/hr with Saturday & Sunday weekend premium pay $2.50 per hour The pay range for this position starts as listed in the job posting but actual pay could be higher based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties Advance your technical expertise Oversee and advise Service Advisors and Technicians Gain understanding of expense management Participate in interview and selection process Write and deliver performance reviews and progressive coaching when necessary Qualifications Technical aptitude to tackle complex challenges Desire to lead and manage a team A valid Driver's License The ability to relocate (Desire and ability to relocate will determine timing of promotion) Desire to obtain ASE A4 & A5 Certifications EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

Are you enthusiastic about leading teams to success and providing outstanding customer service in a high volume atmosphere? If so our Associate General Manager position at Jet Brite located at Roselle, IL is the perfect position for you! As our Associate General Manager, you will oversee the smooth daily operations of the car wash and support the entire car wash experience. You will collaborate closely with site leadership to train the team, drive and deliver exceptional customer service, and achieve business goals! Schedule: Retail hours, including days, nights, weekends, and special events, are required in this fast-paced work environment. Candidates must be flexible with scheduling, as shifts may vary based on business needs. Starting pay for this position is: $22-$23 / hour, with the potential to earn more with commission and incentives! *Pay may vary based on experience. Rewards for YOU: Competitive Hourly Pay Based on Experience Incentive/Commission Pay DailyPay. Get paid daily! Tuition Reimbursement Free Car Washes 401K Match Health, Dental and Vision insurance Paid Time Off Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our Assistant General Manager position! Responsibilities Welcome and engage with customers in a warm, friendly manner Engage customers and enroll and support our Unlimited Wash Club Safely and efficiently load every vehicle with clear hand signals and a smile Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests Conduct daily preventative maintenance program according to schedule Conduct equipment repairs pro-actively and troubleshoot problems quickly Perform cleaning procedures of the tunnel and equipment daily Maintain appearance of outside landscaping and ensure all vacuums are functioning Ability to open and close site and facilitate daily operations Provides ongoing coaching, training, and motivation to team members as needed to achieve sales goals and highest standards of customer service Ensure all paperwork is completed accurately and submitted on time on days and shifts managed Required Skills 1 year of experience in a Supervisory/Management role 1 year of sales or customer service experience Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment High School Diploma or Equivalent Preferred: Associate degree or higher in business or related field Preferred: Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Preferred: Car Wash experience AGM_ILROS_W.Lake #TalJobsPandoLogic. Category:Automotive, Keywords:Automotive Washer, Location:Roselle, IL-60172

This Opportunity We are seeking a dynamic and results-driven Manager of Operations to lead daily functions with a strong focus on sales and business growth. The Manager of Operations will oversee the daily operations, including the carrier team, ensuring efficient and accurate execution of services while supporting the team. This role demands an in-depth understanding of transportation market trends, a strategic mindset, and exceptional relationship-building skills. As Operations Manager, you will oversee all aspects of general operations, carrier compliance management, and the operations/accounts management team, ensuring the department functions seamlessly and efficiently. The ideal candidate will be skilled in ensuring accuracy, coverage, and tracking of customer shipments. Additionally, this role will involve significant cross-functional engagement with both carrier sales and customer sales teams to align strategies, enhance collaboration, and drive overall company success. Qualifications Bachelor's/4-year Degree (strongly preferred). 5+ years of experience in sales and operations management roles, preferably in a logistics environment. Professional, prompt, and polished communication skills, both written and verbal. Strong interpersonal and relationship building skills. Strong leadership and problem-solving skills with a focus on results. Ability to thrive is a start-up environment. Ability to achieve goals independently and in a team environment What we offer Competitive base salary plus an aggressive bonus plan Full health benefits and 401k matching Energetic, fun, and friendly work environment Limitless growth potential Casual dress code Open door policy - strong engagement and connectivity with company leadership Compensation Salary + Bonus + Competitive Commission Structure Who is Deploy Solutions Group? Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set working with industry experts while helping to build and develop a fast-growing start-up. We are in pursuit of individuals who are highly organized, quick learners, strong leaders and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group. Meet the Team The Operations team is a key department within the organization focused on servicing and adding value to our end customers. We believe that servicing our customers is the catalyst of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture. Research indicates that women and underrepresented groups often don't apply to roles unless they meet all job qualifications. We seek candidates with diverse experiences and skills. Our descriptions are just a starting point - apply even if you don't meet every requirement but feel aligned with the role. We look forward to hearing from you! Next Steps Interested? Please submit your resume and answer the initial questions. Love Deploy but not this role? Explore our other opportunities or recommend this role to a friend Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other tatus prohibited by applicable law.

Under minimal supervision, the Treasury Operations manager will perform key Banking and Cash Management activities for the Treasury department independently with respect to banking, liquidity, and audits. This position will cross functionally interact with various internal CHA departments and external partners such as Financial Institutions and 3rd party contractors to ensure efficient cash management and cost effective approach to maintaining safety of CHA's cash assets and banking platform operations. This role will also act as the SME for cash management and support treasury leadership in developing and implementing cash and liquidity management strategies. The position must possess the ability to facilitate and maintain collaborating relationships with stakeholders to support public and governmental officials, banking institution, private agencies, and residents. DUTIES AND RESPONSIBILITIES: Cash Management and Banking relationship management: Perform financial analysis and activities which includes the operations and internal control compliance for CHA and its affiliates. Manage administration of bank platforms activities and user accesses, monitoring all bank accounts and creating advantageous operational and reporting structures. Understand, navigate, and leverage bank portals to enhance cash management and other administration responsibilities. Develop new and maintain positive long-term relationships with banks to ensure effective cash management and banking services. Monitor and report on banking platform user activities and administration. SME for cash management and primary contact to support and advise on platform updates and trainings across the Company Lead team effort in implementing Company's ERP interfaces and/or transitions of financial institutions online platforms and technologies. Lead process improvement initiatives and assist in developing forward-looking strategies for the department related to banking structure Manage bank fee analysis and review reconciliation of account analysis fees. Liquidity Management: Assist the Director on day-to-day liquidity management functions Provide regular reporting and analysis on treasury and collections activities to leadership Support continuous process improvements to AP and other processes in related to treasury operations as well as ERP functions Lead support for annual financial and compliance audits on cash management operations Maintain relevant information system used to gather, correlate, analyze, and track project activities and status, including data files relative to various projects. Review all bank account reconciliations and make necessary adjustments to meet business needs and be compliant with CHA rules and regulations. May be required to attend meetings on various department or project matters and preparing responses for management review. May be responsible for providing direction to support staff. Organizational Operations: Assist in the development and implementation of treasury banking policies and procedures to ensure compliance with internal controls and regulatory requirements. Assist the Director in supporting CHA internal and external stakeholders and other financial services to achieve CHA strategic goals. Assist in the development and implementation of strategies and metrics to improve collections performance, including managing the collections team, implementing process improvements, and identifying opportunities for automation. Manage corporate credit card program and evaluate new banking products such as maximizing rebates and other card benefits reducing travel & other expenses. Ensure compliance with company policies and procedures related to collections management. Support treasury leadership in manages letter of credit and bank guarantee requests, including policy development and oversight, issuance, renewals, and reporting. Lead a team effort in managing projects and implementations including performance management. Qualifications Bachelor's Degree in Finance, Accounting or related field. MBA or CTP a plus. 5+ years of experience in Treasury Banking and liquidity management, including 4 years of workflow coordination, and/or demonstrated leadership experience. SME with Bank Portal Cash Management tools, Microsoft Office Suite - BMO and JP Morgan are primary banks, treasury workstation and Oracle ERP system a plus. Deep knowledge of Banking products and services including bank codes related to fees and transactions. KYC and other federal and state requirements on bank account administration. Ability to lead treasury banking system transformation initiatives and ERP integration. Strong verbal and written communication skills with the ability to work and lead with others in a team environment; Strong interpersonal skills with a collaborative style. Strong project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines. Demonstrated excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail. ALL APPLICANTS MUST APPLY DIRECTLY TO THE COMPANY WEBPAGE AT: CAREERS.THECHA.ORG Salary Range: $90,000 - $95,000 Grade: S9 FLSA: Exempt Union: None

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Military encouraged to apply. Job Description Pilot Flying J is seeking an experienced Deli General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Deli General Manager will also be: Ensuring that customer expectations are met Conducting meetings with subordinate employees Maintaining effective vendor relationships As a Deli General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Deli General Manager include: Driving sales Managing team members Tracking inventory Providing customer service Performing P&L analysis Pay Rates Starting between: $43,888.00 - $59,050.00 / year Qualifications As a Deli General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays. Additional requirements of the Deli General Manager include: 2-3 years of management experience in restaurant, deli, or foodservice Previous management proficiency in high volume retail with P&L accountability Ability to create and maintain a customer focused culture Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay RequiredPreferredJob Industries Food & Restaurant

AKIRA Store Manager In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner , and this belief can be reflected across all areas of the company. The Position Store Manager Location Orland Park, IL Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing AKIRA's 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards. Upholding and enforcing all AKIRA policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

About us Bella Cosa Jewelers is a family owned and operated luxury jeweler servicing the community for 25 years. We are the kind of jewelry store with friendly, personalized customer care and services you do not find in large chains. Bella Cosa Jewelers is proud to handle all of our jewelry design and manufacturing in-house, creating a long-lasting reputation of quality and service combined with a local, personal touch. Bella Cosa Jewelers supports the community and is committed to giving back through charitable donations and partnerships with local organizations to make a meaningful difference in the lives of those around us. Our talented team of jewelry sales professionals, jewelers, and employees are professional, customer-focused and collaborative. Store Manager-Wilmette IL Bella Cosa Jewelers is growing our Wilmette team and seeking a dynamic and experienced Store Manager with a proven record of coaching and developing fine jewelry sales teams to drive growth while maintaining the highest standards of client service and brand representation. This key position will give you the opportunity to showcase your leadership skills and passion for fine jewelry sales in a beautiful retail environment. The Store Manager plays a pivotal role in cultivating relationships with clients, providing expert guidance on our bridal and fine jewelry brands, and ensuring an exceptional shopping experience. The ideal candidate will possess a passion for luxury jewelry, exceptional sales leadership skills and a proven track record of achieving and exceeding sales targets in a fine jewelry retail environment. Responsibilities: Sales Leadership: Lead and motivate a team of fine jewelry sales consultants to achieve individual and store sales goals. Provide ongoing coaching, training and development to ensure team members deliver exceptional client service. Customer Experience: Create a welcoming and luxurious environment for clients ensuring an outstanding shopping experience. Cultivate strong relationships with clients, providing personalized and expert guidance on fine jewelry and bridal brands. Product Knowledge: Maintain a deep understanding of our fine jewelry and bridal collections, including materials, craftsmanship, and design trends. Educate sales team on product features and benefits to enhance their ability to engage with customers and drive sales. Operational Excellence: Ensure compliance with company policies and procedures including security protocols, cash handling and inventory management. Collaborate with store owner to address any operational issues and implement solutions for continuous improvement. Vendor Relationships: Develop and maintain strong relationships with fine jewelry vendors and suppliers. Requirements: Bachelor's Degree. GIA/AJP certification. Proven track record of leading, coaching and developing a fine jewelry sales team to meet or exceed sales goals. Exceptional communication skills. Extensive knowledge of diamonds, gemstones and luxury watches. Experienced in selling luxury fine jewelry, high-end watch and bridal brands such as Tacori, Verragio, Hearts on Fire. Experience with Edge POS system preferred. Strong organizational and follow-up skills. Must be able to work Saturdays and extended hours during holiday season. Benefits: 401(k) with company match Medical, Dental and Vision insurance Employee discount Paid time off Life Insurance Short-term Disability Insurance On-going training and development