Retail Co-Managers, 5+ Years in Retail Management Experience? Let's Build Success Together!
Manager Job 43 miles from Coventry
We are not just about filling a position. We are about welcoming you to a shared journey of growth and success. We have an exciting opportunity for an experienced manager to lead our team. If you are ready to be a key player in this shared journey of growth and success, apply today!
As a Co-Manager you will:
Be actively engaged in the store's processes and procedures in order to meet and exceed financial goals
Be asked to lead and guide your team with passion to achieve the highest standards while exhibiting the utmost empathy
Execute the seasonal department's daily, weekly and yearly merchandising plans
Starting salary range: $70,000 to $75,000 plus bonus annually.
Auto req ID
15168BR
Job Title
#915 Framingham Co-Manager
Job Description - Requirements
Must have previous big-box retail management experience
Must be able to process information and have the ability to make sound business decisions
Be open to relocation for promotion
Benefits:
Competitive Wages
Medical, Dental and Prescription Benefits
401(k) Program with Company Match
Paid Vacation
Sick / Personal Pay
Employee Discount
Life Insurance and Long-Term Disability Insurance (LTD)
Flexible Spending Plan
Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call **************.
State/Province
Massachusetts
City
Framingham
Address 1
1 Worcester Road
Zip Code
01701
Full-Time Assistant Store Manager
Manager Job 19 miles from Coventry
When you join our team as an Assistant Store Manager, youll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.
Position Type: Full-Time
Average Hours: 38 hours per week
Starting Wage: $25.50 per hour
Wage Increase: Year 2 - $26.50 per hour
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation
Assists the direct leader with developing and implementing action plans to improve operating results
Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results
Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance
Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees
Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the companys competitive position
Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued
Participates in the interviewing process for store personnel
Communicates information including weekly information, major team milestones, developments, and concerns
Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses
Ensures an appropriate resolution of operational customer concerns in their direct leaders absence
Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
Maintains store cleanliness standards and proper store signage at all times
Assists the direct leader with maintaining proper stock levels through appropriate product ordering
Merchandises product neatly to maximize sales
Ensures the quality and freshness of products for sale and accuracy of product signage
Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees
Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary
Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business
Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
Other duties as assigned
Physical Demands:
Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights
Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
Must be able to perform duties with or without reasonable accommodations
Job Qualifications:
You must be 18 years of age or older to be employed for this role at ALDI
Ability to work both independently and within a team environment
Ability to provide and lead others to provide prompt and courteous customer service
Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
Ability to interpret and apply company policies and procedures
Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
Ability to evaluate and drive performance of self and others
Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses
Ability to operate a cash register efficiently and accurately
Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards
Excellent verbal and written communication skills
Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
Meets any state and local requirements for handling and selling alcoholic beverages
Education and Experience:
High School Diploma or equivalent preferred
A minimum of 3 years of progressive experience in a retail environment
A combination of education and experience providing equivalent knowledge
Prior management experience preferred
ALDI offers competitive wages and benefits, including:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
In addition, eligible employees are offered:
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & 7 Paid Holidays
Up to 6 Weeks Paid Parental Leave at 100% of pay
Up to 2 Weeks Paid Caregiver Leave at 100% of pay
Short and Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer
ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
RequiredPreferredJob Industries
Other
Visual Operations Manager
Manager Job 12 miles from Coventry
AKIRA Visual Operations Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Visual Operations Manager
Location
Providence Place, Providence, RI
Overview:
As a Visual Manager, you oversee all visual and operational aspects of the store, leading a team of 4 to 20 individuals depending on size. This role combines creativity and strategy-you interpret sales data, design impactful displays, and craft visual stories that drive results. Success requires balancing artistry with analysis, taking decisive action through strategic merchandising to ensure both aesthetic appeal and sales performance.
Essential Functions:
Independently prioritize in-store merchandising tasks each day by assessing aesthetic needs and analyzing and incorporating weekly selling data
Effectively execute all in-store merchandising tasks according to company guidelines, including but not limited to: floor layout adjustments, floor moves, rack merchandising, table displays, wall displays, accessory displays, sales floor and window mannequin styling, promotional displays, etc.
Communicate regularly with store management staff to ensure merchandising is meeting the needs of business and aiding in sales
Partner with the leadership team to ensure standards are being kept up throughout the store and teach and participate in all tasks. Complete various cleaning tasks when changing displays (waxing racks, dusting tables, adjusting lighting after floor moves, etc.)
Complete daily and weekly visual and operations evaluations. Summarizing the merchandising tasks and looking forward to what's next to drive the business forward
Elevate the customer experience not only through the store environment visually but also by supporting sales. Ensure customers are being delivered the AKIRA styling experience by connecting customers to stylists and supporting in running the floor, cash wrap, fitting rooms to minimize wait times and get them in and out with a smile on their face
Support Leadership team by participating in all functions of the business including talent - recruitment & performance management
Qualifications:
Minimum 2 years of experience in visual merchandising
Strong knowledge of fashion and current trends
Efficient and quick-paced, whether working independently or as part of a team
Willingness to work early mornings and/or occasional late nights
Excited to contribute to a dynamic and fun work environment
Excellent organizational, communication, and time-management skills
Flexible with scheduling, including extended hours when needed
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Travel:
Open to occasional travel to support other stores
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
General Manager
Manager Job 29 miles from Coventry
Looking for stability? Join Woodgrain!
We're growing fast and offering
lifetime careers
in a supportive work environment.
Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.
Summary:
The position reports directly to either the Regional Vice President or District Manager of the company. This role is a true general management position with full P&L the responsibility for the location. The position requires the ability to develop, implement, control and adjust market-specific plans to successfully implement the company's growth strategy while simultaneously leading a management team to achieve sales and profitability targets for the branch.
The focus and scope of this job is to ensure that the branch:
Successfully executes the company's strategic plan comprehensively and systematically. Approximately 50% of the General Manager's time should be devoted to this work.
Develops and executes plans to improve the sales, operational and financial performance of the branch.
Achieves branch results that align with the company's strategic goals.
Achieves and maintains a safety-first culture - meeting or exceeding improvement targets.
Personal initiative, coupled with a sense of competitive drive, and the ability to stay focused on results despite changing conditions, is the key to achieving the performance objectives of this job. Because the business environment changes rapidly, the work involves innovation and creativity in planning and problem solving. Sound decision-making is required to implement practical, timely solutions.
Self-assurance and the confidence to purposely drive toward results while leading and engaging the commitment of others is essential. A leadership style that is firm and goal-oriented, and yet motivates, trains, and engages others in an enthusiastic way is important. The emphasis on building rapport and relationships with individuals and groups requires an outgoing, poised and persuasive communication style.
Because the pace of the work is faster than average, the ability to thoroughly assess and analyze information to make sound decisions is critical. The scope of the job requires a strong leader who can quickly build trust and associate engagement. An effective General Manager is skilled at communicating the company's vision and goals as well as the importance of each associate's role in contributing to company success.
The job requires the ability to act independently with a high degree of commitment, urgency, and confidence. Dedication and commitment and the pursuit of high standards of achievement are expected in this position. As the company is in the midst of strategic change, the position requires an individual that flexible, resilient and who is excited by the opportunities that growth brings.
Essential duties and responsibilities include, but are not limited to, the following:
Results Management:
Demonstrates effective budgeting, goal-setting, planning, coordination and execution.
Achieves consistent positive results in Safety, Sales, Operations and Service.
Communicates company, branch and individual performance to all associates on a regular basis.
Strategic Change Management:
Leads the branch transformation process.
Instills a culture of continuous improvement in all areas of the business.
Develops and implements a Branch Improvement Plan - A branch SWOT analysis (strengths, weakness, opportunities and threats) and activities to address them.
Sales & Marketing Management:
Drives organic sales growth by successful execution of the sales planning process.
Develops and constantly refreshes a deep knowledge of the competitive landscape (customers, competitors, vendors).
Develops and implements a project strategy.
Collaborates with the National Accounts team to align activities associated with the Huttig-Grip and Repair and Remodel strategic initiatives.
Coordinates with the Pricing team to ensure an optimal structure is in place.
Performs as the branch Sales Manager at smaller sites.
Operations Management:
Builds and maintains a Safety-First operations culture. Ensures work place safety for all associates and executes the branch safety plan and associates involvement initiatives.
Develops customer and market-based service level agreements with the goal of leading the market.
Implements Lean concepts to drive flawless execution of warehousing, production and delivery activities.
Human Resources Management:
Builds a culture of high performance and high engagement.
Develops and implements branch workforce (staffing) plans.
Implements effective interviewing, assessment and selection techniques to identify the best available talent.
Provides a clear vision, effective training, targeted coaching and high-potential mentoring.
Manages performance through effective goal-setting, timely feedback and prompt corrective action if needed.
Develops and implements branch succession plans and associated activities with the goal of provide career advancement opportunities to our best talent
Pace and variety of activities:
Works with a sense of urgency for goal achievement.
Leads in a fast-paced environment.
Manages multiple projects and competing priorities.
This position requires approximately 15-20% travel.
Work Style:
Must be results-focused and able to generate innovative and creative solutions to problems.
Must build quick rapport with employees, customers, supply partners, and key stakeholders.
Decision-making:
Must be able to take calculated risks and have the ability to influence others to action.
Must possess general business acumen.
Communication:
The ideal candidate must be extroverted, confident, and possess the ability to effectively communicate the benefits of valued-added service and products to employees, customers, and vendors.
Leadership style:
Must exhibit a directive leadership style to achieve better than average business results.
Able to delegate details as needed and establish follow-up meetings to determine status.
Foster teamwork, empowerment, growth, and development of subordinates.
Supervisory Responsibilities:
Manage 4-8 subordinate managers who supervise an employee population ranging between 15 to 150 employees per branch.
Responsible for the overall direction, coordination, and evaluation of the branch.
Ensure the safety of all employees through diligent execution of the company's safety program.
Ensure all supervisory responsibilities are carried out in accordance with corporate policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems.
Education and Experience:
Bachelor's degree preferred. Six to ten years related experience; or equivalent combination of education and experience. Successful candidates must have a successful track record of leading teams in sales and/or operations. Experience in the distribution industry is desirable.
Mathematical Skills:
Must show business acumen, create and understand financial statements, branch budgets, and technical journals.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. The employee may occasionally lift and/or move 10 or more pounds. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Personal Characteristics for Success:
A proven leader that people believe in and want to follow.
Highly driven and disciplined with sense of urgency for goal achievement.
A change agent, able to persuade and coach subordinates to change their behavior.
A person who thrives in rapidly changing environment.
Enjoys work in a decentralized environment.
Willing to consistently challenge the status quo.
Skilled at building a high performance team - attracting, selecting, developing, empowering and holding leaders accountable for results.
An individual with high integrity
Summary of Company Benefits:
Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with a Company Match
Group Term Life Insurance and AD&D
Employer Paid Long-Term & Short-Term Disability
Voluntary Supplemental Hospital and Accident Plans
Employee Assistance Program
8 Company Paid Holidays & 1 Floating Holiday
Paid Time Off (PTO)
Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.
Personal Lines Manager (High Net Worth)
Manager Job 44 miles from Coventry
Personal Lines Manager
Our client is a well-established agency, and they are seeking a VIP (High-Net-Worth) Personal Lines Manager to join their established Needham, MA office.
You will be responsible for servicing the needs of high net worth clients throughout New England. You will have previous experience with the accompanying markets and handle client visits.
In addition, you will be managing a small team while providing mentorship and technical expertise.
RESPONSIBILITIES:
- Respond promptly to client service requests while also handling incoming mail from insurers
- Deliver superior customer service while also adhering to high professional standards
- Comprehensive review of renewals in support of high net worth book of business
- Assist in producing proposals for new business and renewal opportunities
- Develop and maintain industry relationships.
You should have at least 5 years experience in personal lines insurance experience (general markets exposure is a plus!) and have the ability to handle operational duties as they come in as well.
This is a hybrid position and you will be required to be in-office 2-3 days as week.
Operations Manager
Manager Job 12 miles from Coventry
Providence, RI
$80k salary
A family run company that has been in business for almost 100 years is looking for an Operations Manager to run a retail distribution center in Providence, RI. This distribution center is less than 100k sq. ft. with 60+ employees.
To be successful in this position ideally you have…
Experience with high volume of SKUs
Knowledge of WMS
Ability to work in a fast paced distribution environment
A minimum of 5 years of managerial experience in distribution
Retail distribution experience preferred
If this sounds like YOU…Send me your resume!
hholdaway@irisrecruiting.com
Customer Service Manager
Manager Job 17 miles from Coventry
Haverhill is a fast-growing jewelry brand dedicated to crafting timeless, personalized pieces. We blend timeless design with a legacy of quality and craftsmanship, delivering meaningful jewelry to customers around the world. At Haverhill, we pride ourselves on providing exceptional products and memorable customer experiences.
Position Summary
We are seeking a dynamic and experienced Customer Service Manager to lead our customer support team, ensuring our clients receive top-tier assistance throughout their purchase and ownership journey. The ideal candidate will be someone who thrives in a fast-paced, growing environment, demonstrates a deep passion for customer satisfaction and sales, and embraces technology-including AI-to optimize efficiency without sacrificing quality. This role is primarily on-site in our Warren, RI office, with some flexibility for remote work.
Typical Weekly Hours: Full Time (40 hours)
Peak Season Note: During high-volume sales periods (such as Mother's Day and Christmas), overtime may be required and is considered mandatory.
Key Responsibilities
Team Leadership and Management
Directly supervise a team of two (2) current Customer Service Representatives, with the potential to scale the team over time.
Plan and implement growth strategies, which may include expanding the in-house team, managing an outsourced agency, or a blend of both.
Develop performance goals and benchmarks, ensuring team members have the guidance and resources to meet and exceed targets.
Foster a positive, collaborative environment that emphasizes quality service, continuous improvement, and efficient use of technology.
Customer Experience & Sales Support
Own the end-to-end customer journey, from initial inquiry to post-purchase support, with a focus on delivering outstanding experiences.
Provide styling advice, guiding customers in product selection while shopping live on ***************** or through scheduled virtual consultations.
Identify and execute upselling and cross-selling opportunities to drive sales while maintaining a customer-centric approach.
Design and implement policies, procedures, and processes that streamline customer interactions and enhance satisfaction.
Operational Excellence
Monitor and analyze support metrics (e.g., response times, resolution rates, customer satisfaction scores) to identify trends and areas for improvement.
Collaborate with cross-functional teams (e.g., Marketing, Production, E-commerce) to address product or service gaps and align on customer service objectives.
Maintain updated knowledge of product offerings, promotions, new launches, and styling tips.
Technology & Tools
Oversee the use of ReAmaze for customer support, ensuring the platform is optimized to respond to customer inquiries effectively.
Leverage Shopify+ for order management, workflow automation, and seamless customer experiences.
Identify opportunities to introduce or enhance AI-driven solutions to automate routine tasks, improve response times, and boost team efficiency-always balancing innovation with a personal touch.
Conflict Resolution
Handle escalated customer cases, using sound judgment to achieve resolutions that balance customer satisfaction with company objectives.
Develop and maintain a clear and effective escalation process.
Reporting & Analysis
Provide regular updates to senior management on service performance, team achievements, and customer insights.
Leverage data to forecast needs, optimize resource planning, and drive strategic decisions.
Qualifications
Bachelor's degree in Business, Communications, or a related field (or equivalent experience).
3-5 years of experience in customer service management or a related leadership role.
Proven track record of building and leading high-performing teams.
Strong understanding of customer service best practices, metrics, and methodologies.
Experience with ReAmaze (or similar customer support platform) and Shopify+ (or similar e-commerce platform).
Excellent verbal and written communication skills; comfortable interacting with various stakeholders and potential customers in styling or upselling scenarios.
Tech-savvy mindset with an interest in leveraging AI-driven tools to enhance efficiency and maintain high-quality service.
Ability to think critically, solve complex problems, and adapt quickly in a fast-paced environment.
Passionate about delivering outstanding customer experiences and cultivating positive relationships.
Experience working in, or a strong passion for, luxury goods and/or fine jewelry
Why Join Haverhill?
Impactful Work: Be part of a fast-growing brand that delivers meaningful, personalized products to customers worldwide. We were recently named to The Lead's Foremost 50 List - come & join our momentum!
Growth Opportunities: Join a dynamic team in a rapidly expanding company where your contributions are recognized and rewarded. We've been named two years in a row (2023 & 2024) on the Inc. 5000 list of fastest-growing private companies in the USA - come grow with us.
Collaborative Environment: Work alongside passionate professionals who value creativity, integrity, and teamwork.
Location Flexibility: Enjoy an on-site role in Warren, RI with the added benefit of remote work flexibility.
Competitive Compensation: $60,000 - $70,000 base salary annually (commensurate with experience), plus benefits and bonus potential.
At Haverhill, we celebrate moments-and that includes the people who make them happen! We believe that creativity thrives in an inclusive, diverse, and welcoming environment. That's why we're proud to be an equal opportunity employer, embracing individuals of all backgrounds, experiences, and identities.
No matter your race, color, religion, gender, national origin, age, disability, veteran status, or favorite ice cream flavor, you're welcome here. If you're passionate, talented, and ready to grow with us, we'd love to have you on our team.
Operations Manager
Manager Job 13 miles from Coventry
Must-haves
Experience in a high volume manufacturing environment
Bachelor's in Chemistry, Engineering, Materials Science, Mechanical Engineering or a related field.
3-5+ years of experience in an operations or management role within electroplating, surface finishing, or a related chemical processing industry OR relevant internships/co-op experience.
Excellent communication, organizational, and analytical skills.
Plusses:
Experience working in custom parts panufacturing
Knowledge of OSHA and ISO regulations and standards
Background in quality and regulatory work
Day-to-Day:
Insight Global's client, a custom small part manufacturer, is looking to hire a Operations Manager for 3 of their US based locations on a salaried basis. They are seeking a motivated and driven candidate with a strong technical background in electroplating or machining to oversee and optimize their operational processes. This role is ideal for a candidates eager to learn, grow, and make an impact in a dynamic environment. The ideal candidate will possess a blend of leadership potential, technical expertise, and problem-solving skills to ensure efficient workflow, regulatory compliance, and continuous improvement in our electroplating production operations.
Key Responsibilities:
Operational Oversight: Support daily electroplating or machining operations, ensuring seamless workflow across production, quality control, and R&D departments.
Technical Growth: Apply electroplating and chemistry knowledge to troubleshoot technical issues, optimize plating formulations, and enhance production efficiency while continuously learning from experienced team members.
Process Improvement: Assist in implementing and refining operational procedures to improve plating efficiency, quality, safety, and environmental impact.
Regulatory Compliance: Learn and ensure compliance with industry standards, safety regulations (OSHA), and company policies.
Cross-functional Collaboration: Work closely with engineering, quality assurance, and sales teams to align electroplating operations with business objectives.
Resource Management: Gain experience in budgeting, procurement of plating chemicals and materials, and inventory management to optimize resource allocation.
Training & Development: Participate in training programs and professional growth opportunities while contributing fresh ideas to improve electroplating techniques and efficiency.
Performance Monitoring: Assist in establishing and tracking key performance indicators (KPIs) to assess plating quality and operational efficiency
Risk Management: Identify and help mitigate potential operational risks, ensuring a safe and sustainable working environment in electroplating facilities.
Salary range starting at a base of 85,000/year depending on relevant skills and experience.
ASSISTANT CAFE MANAGER
Manager Job 12 miles from Coventry
About Company:
Seven Stars Bakery, a Rhode Island family owned and operated business, was born out of a true passion for artisan bread and pastry baking and a strong desire to foster meaningful community. Lynn and Jim Williams, the founders, wanted to bake great stuff the old fashioned way, using the highest quality ingredients and craftsmanship, and then welcome customers like guests in their home and we continue to do just that! They opened our first caf in 2001 in a converted gas station on Hope Street on the East Side of Providence. Before long, their vision became a reality and Seven Stars Bakery was the hub of the neighborhood. In order to meet the demand for more seating in the caf, they moved baking operations to a separate location in Pawtucket. In 2007, our second caf was opened on Broadway on the West Side of Providence, followed by our third in 2009 on Newman Ave in the Rumford section of East Providence (in the former site of the Rumford Baking Powder factory!).
In 2018, Jim and Lynn, ready for a new life chapter, sold Seven Stars Bakery to a group of longtime customers and fans. Sarah Williams (no relation to Jim and Lynn), who had been with Seven Stars for 13 years and was running bakery operations, officially assumed the role of Head Baker. In 2019, we opened our fourth caf on Reservoir Ave in Cranston and in 2021 our fifth on Point Street in the Jewelry District of Providence (in the former site of Olgas Cup and Saucer). Most recently, we have made our way to the West Bay with the opening of our 6th caf in the Main Street area of East Greenwich on Cliff Street.
Each Seven Stars Bakery caf location is unique but all share that feeling of warmth and community and offer the same delicious breads, pastries, sandwiches, salads and coffee. We are still obsessed with quality: the quality of every item we bake,
every coffee we pour
and every interaction with our customers.
We are currently an amazing, dedicated, hard working team of over 150, consisting of bakers who work through the day and night, delivery drivers who make sure the bread rack is full each morning and baristas who make the best lattes around. All of us are passionate about what we do and truly enjoy working together.
Whether you are quickly grabbing a coffee on the go, chilling at a table enjoying a croissant and a book, or catching up with a friend over lunch we want to be the best part of your day!
About the Role:
The Assistant Cafe Manager plays a crucial role in ensuring the smooth operation of our cafe, contributing to an inviting atmosphere for customers and a productive environment for staff. This position involves supporting the Cafe Manager in daily operations, including staff management, inventory control, and customer service excellence. The Assistant Manager will be responsible for training and mentoring team members, ensuring they deliver high-quality service and maintain the cafe's standards. Additionally, this role requires effective communication with suppliers and vendors to manage stock levels and maintain product quality. Ultimately, the Assistant Cafe Manager will help drive sales and enhance customer satisfaction, contributing to the overall success of the cafe.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a food service or retail environment.
Strong interpersonal and communication skills.
Preferred Qualifications:
Associate's degree in hospitality management or a related field.
Experience in a supervisory role within a cafe or restaurant setting.
Knowledge of food safety regulations and best practices.
Responsibilities:
Assist in managing daily operations of the cafe, ensuring all tasks are completed efficiently.
Supervise and train staff, providing guidance on customer service and operational procedures.
Monitor inventory levels and assist in ordering supplies to maintain stock.
Handle customer inquiries and resolve any issues to ensure a positive experience.
Support the Cafe Manager in implementing marketing strategies to increase foot traffic and sales.
Skills:
The required skills for this position include strong leadership abilities, which are essential for training and motivating staff to provide excellent customer service. Effective communication skills are necessary for interacting with both customers and team members, ensuring that everyone is aligned with the cafe's goals. Organizational skills are vital for managing inventory and scheduling staff shifts efficiently. Additionally, problem-solving skills will be utilized when addressing customer concerns or operational challenges. Preferred skills, such as knowledge of marketing strategies, will help in promoting the cafe and attracting new customers.
Compensation details: 45000-48000 Yearly Salary
PI84fa3c***********2-37299049
RequiredPreferredJob Industries
Other
Store Manager (Seasonal) I Montauk
Manager Job 49 miles from Coventry
Store Manager (Seasonal)
Montauk, NY
Venroy makes clothes to elevate everyday life through light-hearted escapism. While styles vary by season, all collections are guided by the ineffable sense of freedom that comes with travel. Venroy was founded by Sean Venturi on Bondi Beach in 2010. Beginning with European-length Swim Shorts, which quickly garnered a global following, Venroy has since evolved into a complete lifestyle offering for men and women.
As an Australian-owned, direct-to-consumer retailer, Venroy has stores across Australia, Italy, and the US. Our complete offering is also available at venroy.com.
Role Purpose
As the Seasonal Store Manager at Venroy Montauk, you'll lead store operations, motivate your team, and deliver exceptional client experiences during the season. Your focus will be on driving sales, fostering client relationships, and creating an inviting in-store experience. Your leadership will make Venroy Montauk a must-visit destination, leaving a lasting impression on both local and seasonal clients.
Key Qualities
Experience in retail management roles, with a proven ability to build rapport with clients, enhance the in-store experience and brand awareness.
Appreciation for the Venroy brand, product, and retail experience.
Remain friendly, approachable, and respectful to clients and fellow team members.
Willingness to take initiative in a fast-paced environment.
Possess a strong sense of motivation, organisation and timeliness.
Flexible work schedule, including weekends and summer holidays.
Key Responsibilities
Lead by example in delivering an elevated client experience at all touchpoints.
Ensure product knowledge is up-to-date, and training requirements are consistently met.
Ensure adherence to store operations and procedures.
Drive team performance to meet sales goals.
Oversee client interactions, transactions, and payments.
Build and nurture strong client relationships, promoting client retention.
Foster a positive store environment, encouraging team collaboration and brand advocacy.
Manage inventory processes, ensuring efficient stock control and store upkeep.
Create and manage team schedules.
Approval of timesheets.
Benefits
Uniform provided
Sales incentives
Generous employee discount
Our workplace is open, inclusive, friendly, and professional. We cultivate an environment that fosters kindness, compassion, and respect. We want all our team members to feel valued, enjoy coming to work, and find professional and personal fulfilment in their roles.
Apply via ******************.au
Only shortlisted candidates will be contacted.
Store Manager
Manager Job 43 miles from Coventry
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences
THE OPPORTUNITY
Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will lead the team to:
To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
To create an optimal balance of sales and service by having the right people, in the right place at the right time.
To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
THE QUALIFICATIONS
The Boutique Manager has:
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Operations Manager
Manager Job 50 miles from Coventry
Hi!
Our client (a well-known candy store) is hiring two positions for their East Hampton Summer Pop-Up! (housing provided if not local).
If interested, please submit resume and role interested in.
This is a season store (May 2nd thru end of September)
If you are not local, there is a cottage provided to share with 2 others for the summer. And Ubers reimbursed to and from work if staying at the cottage.
ROLES:
Cafe Manager: As a Café Manager you will be responsible for supporting and executing the day-to-day operations of the Café department. As a Café Manager you are expected to connect with and sell to our customers.
Operations Manager: The Operations Manager makes the magic happen behind the scenes! This position sets the stage for customer experience, maintaining integrity and the brand image. Handling inventory, shipments, visual merch etc.
HOURS PER WEEK:
40hrs per week
Store is open Mon-Sun.
PAY:
Both roles are $26/hr
Store Manager, Wrentham MA
Manager Job 27 miles from Coventry
STORE MANAGER
WHO YOU ARE:
Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As a Store Manager, you will develop an elevated team that is focused on maintaining exceptional levels of customer service.
WHAT YOU'LL DO:
Develop, maintain and expand customer base by capitalizing on high-profile clientele and sales
Implement and manage the boutique's client outreach program in order to drive financial performance and exceed KPI targets
Maintain awareness of market trends by monitoring local competitors and developments within the industry
Motivate team to drive results through goal setting, accountability and celebrating successes
Effectively manage all HR functions to support the boutique's staff
Deliver operational excellence in all store processes
Develop and execute strategic business plan while driving incremental sales by utilizing cross functional partners, CRM and marketing opportunities
YOU'LL NEED TO HAVE:
2+ years of Store Manager experience at a high-end retailer
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with a strong ability to engage; a true brand ambassador
Elevated customer service skills; Passion for sales, footwear and accessories
Strong in performance management and team development
Exceptional verbal and written communication skills
THE BENEFITS
Product allowance
Cross brand discount
Competitive paid time off
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
Bonus Potential
At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
Manager in Training
Manager Job 43 miles from Coventry
If you seeking a lifestyle or career change and are enthusiastically ready to embark on a new journey in the retail industry, we have an exciting opportunity for you. Our fast-track Manager in Training program is specifically tailored for motivated individuals aiming to acquire invaluable business and management experience. You will be assigned to a designated city, where you will receive mentorship from experienced Store Managers. Upon completion of this comprehensive 6-12 month program, there is the potential for you to take the reins and lead your store.
WHO WE ARE:
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suits and shirting.
WHO YOU ARE:
You possess a business owner mentality with an entrepreneurial spirit.
You are ambitious, competitive, and passionate.
You seek managerial/leadership development to be used to make an immediate impact on a fast-growing brand.
You thrive in a high-energy, fast-paced, customer-focused environment.
You're open to relocating and traveling.
WHAT YOU WILL DO:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
BENEFITS:
Compensation: $45K - $60K/year
Relocation Assistance
Health + Dental + Vision Insurance with an employer contribution
Employee Discount
Opportunity to become a critical member at a people-centric, fast-growing company
LOCATION:
Training will take place at our Dedham location.
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Service Manager
Manager Job 41 miles from Coventry
Main Function: Accountable for providing day to day support to the Service department facilitating the delivery of FM's product of “Reliability.” Acts as a technical resource for field staff, office staff, and customers, applying technical experience and acumen to ensure technical service needs are effectively met. Leads effort to improve technical skill set and knowledge of all staff in the organization through training and mentoring.
Duties & Responsibilities:
Under the general direction of the Director of Operations, provides technical support throughout FM and manages Field Project Managers, Service Support Specialists, and Technical Trainers, ensuring team is fully trained on and executes job duties and expectations:
Advises and supports Field Technicians with technical support, diagnosis, training, mentorship, and quality of service work; communicates regularly with customers, technicians, and other FM staff to resolve technical questions and issues
Supports the efficient and effective operations of the quoting and research functions for all customer repair jobs, and serves as primary contact for escalated technical questions.
Oversees special projects beyond the scope of general maintenance activities. Schedules and supervises work of project managers and manages scope of work and timelines for installations, troubleshooting, specialized testing, equipment overhauls, complex repairs, and disaster recover support
Works closely with the Service Department regarding scheduling of quoted and project work, field training requirements, and fleet and equipment maintenance.
Reviews history information for work performed in the field to ensure it is properly recorded, promptly identifying and addressing noted issues where units are not fully operational; identifies, captures and acts upon upsell opportunities
Monitors schedules to ensure efficient use of time, resources, ensuring daily optimal routing is employed for assigned staff
Drives Quality Control Check (QCC) program for field staff, ensuring that all work is carried out according to prescribed procedures and in accordance with FM Generator's service delivery expectations; responsible for scheduling and coordinating Quality Control Checks (QCC's) for all service field technicians
Assesses and drives the improvement of the skill set of all field team members, identifying and scheduling appropriate training to ensure field team is well rounded with the skills need to effectively support operations and has a high first-time fix rate. Works closely with Manager of Training. Monitors and evaluates the effectiveness and success of all field training.
Assists with technician recruiting by performing timely technical skill assessments of candidates, including but not limited to initial resume review, technical test administration, and in person interviews.
Supervises technical support staff efforts to create, document, and share SOPs, templates, “cheat sheets,” and other reference materials in support of FM's Best Practices
Accountable for company fleet, including the management of maintenance and repairs, and the systems tracking thereof, as well as proposing replacements/additions as required to maintain uptime and company image.
Ensures vehicle fleet and portable generators are fully operational (to include off road equipment). Manages repair, maintenance, road readiness and logistics of fleet and portables to ensure all are operational and in safe condition. Advises and makes recommendations on replacement schedule. Manages Fleet Mechanic.
Manages Safety Process. Ensures that employees are informed of, comprehend, and comply with safety policies and procedures as well as associated federal, state, and local regulations as they pertain to the assigned job responsibilities.
Works closely with operations team to identify and address real or potential environmental, health and safety issues related assigned site operations and transportation/delivery. Fields and addresses EHS queries and requirements.
Continuously seeks out performance improvement opportunities. Implements and documents process improvements in the FM SOP. Mentors staff in process improvement techniques and encourages their use.
Oversees and actively participates in Performance Evaluations of all assigned staff.
Mentors staff for improved performance and/or seek resources and support to ensure qualified office and field staff capable of responding to customer needs, identifying training needs among subordinate staff and develops their skill set
Tracks, measures and analyzes established metrics, to audit process and personnel for productivity and continuous improvement
Uses a multidimensional thought process and tools when developing solutions or responding to emergency situations
On-Call Responsibility: FM Generator has a management team that rotates coverage for 24/7 on-call service. This position requires a rotation in that schedule
Performs other related duties as necessary or directed
Key Competencies:
A safety promoter, with an unwavering drive for improving employee safety
A strong manager who lives by and instills in others the FM's mission of Reliability
Experienced in managing complex customer relationships. Possesses excellent customer service skills critical to job success
Ability to manage quality, productivity, and job satisfaction of assigned staff
Ability to communicate with co-workers and staff in an articulate, courteous, and business-like manner
Capable of working independently, keeping supervisor appropriately informed regarding operational issues
Performs effectively under tight time deadlines
High energy and self-motivated manager who is a team player
A mentor with excellent interpersonal skills, who is capable of motivating supervisors and field staff dispersed throughout FM's service area
Strong organizational skills and detail orientation required
Qualifications:
A Bachelor's degree is preferred combined with strong management and supervisory experience gained in progressively more responsible positions in similar roles and/or industries.
A strong technical and mechanical acumen with ten plus years of hands-on mechanical diagnosis and repair experience.
Five plus years of supervisory and management experience with at least three years managing field roles. Service or other mechanical/technical industry experience required.
Digital Retail Manager
Manager Job 41 miles from Coventry
Our client, in the food & beverage industry, is looking to add a Digital Retail Manager to their team. This is a 6-month contract role and would require you to go onsite to their office in Greater Boston 2 days a week. They are looking for someone that can their support the planning of their foundation event as well as manage 3rd party delivery marketing programs. This would include contract facilitation, testing, performance analysis, etc.
Characteristics of Ideal Candidate:
Marketing background with understanding of basic marketing strategy
Technologically savvy
3rd party delivery experience a plus but not required
Marketing research experience a plus but not required
Proficient in use of Microsoft Suite
Organized
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Assistant Store Manager - East Hampton
Manager Job 50 miles from Coventry
ISABEL MARANT
Founded in Paris in 1995, Isabel Marant is an icon of cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, Isabel Marant offers a relaxed and effortless take on luxury clothing and accessories for men and women, seductive, intuitive and always disruptive.
We are seeking an experienced and passionate Assistant Store Manager to join our East Hampton boutique. This is a full-time, permanent position that plays a key leadership role in delivering exceptional client experiences, driving business performance, and supporting store operations in collaboration with the Store Manager.
Key Responsibilities:
Support the Store Manager in all aspects of daily store operations, including sales floor leadership, team management, and boutique presentation.
Lead by example in delivering an elevated and personalized client experience aligned with Isabel Marant's brand values.
Assist in driving store performance by coaching and motivating the team to meet and exceed individual and store goals.
Act as a key partner in developing talent, providing feedback and hands-on training to Sales Associates.
Oversee operational functions such as stock management, visual merchandising, and opening/closing procedures.
Serve as the acting manager in the absence of the Store Manager, ensuring smooth execution and accountability.
Help foster a positive, client-focused store culture that promotes teamwork, trust, and a shared commitment to excellence.
Requirements:
2+ years of retail experience, with previous leadership experience (Assistant Manager or Key Holder level) in a luxury, designer, or contemporary retail environment.
Proven ability to drive sales through team leadership and exceptional client service.
Strong communication skills with a proactive and collaborative approach to problem solving.
A genuine passion for fashion, styling, and the Isabel Marant brand ethos.
Must have flexible availability, including weekends, holidays, and peak traffic periods.
Compensation & Benefits:
$27.00-$31.00 per hour, based on experience.
Competitive commission structure based on individual and boutique performance.
Comprehensive benefits including medical, dental, vision, and 401(k).
Employee discount and seasonal wardrobe allotment.
Opportunities for growth and development within Isabel Marant.
General Manager
Manager Job 43 miles from Coventry
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.
The General Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The General Manager blends business acumen and operational knowledge to drive retail and culinary business results while building a high-performing team. This role uses discretion in assigning duties to employees and in employment decisions and is accountable for the achievement of sales goals, store operations, staffing and performance management of all store employees. The General Manager reports to the District Manager.
JOB DUTIES AND RESPONSIBILITIES:
Models and directs employees to ensure customer service standards are met.
Creates an environment where employees are informed and capable by directing training activities for all retail and culinary employees.
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
Manages the complete operations of the store. Ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner. Delegates tasks appropriately and holds team accountable.
Proactively monitors and manages store staffing levels according to retail and culinary censuses and fluctuations in seasonal business needs.
Maintains an active performance development process. Provides coaching in the moment and performance feedback to employees. Conducts formal performance reviews.
Seeks opportunities to increase topline sales. Challenges and inspires employees to achieve and execute sales driving initiatives.
Analyzes and measures retail and culinary business trends. Develops and implements plans to drive topline sales, profitability and culinary revenue.
Completes the store schedule optimizing allocated hours to meet retail and culinary goals.
Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.
Manages inventory, controls shrink, retail supply and culinary expenses.
Appropriately partners with District Manager, HQ Retail Operations, Human Resources and other departments as needed or necessary.
Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.
Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.
Additional responsibilities as assigned by District Manager or HQ.
ESSENTIAL FUNCTIONS:
Ability to communicate verbally and work cooperatively with employees and customers.
Ability to remain in a stationary position for up to 3 hours at a time.
Ability to move about the store coaching and directing employees; selling to customers and retrieving merchandise from stockroom or sales floor.
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to retrieve and replenish merchandise.
Ability to work a varied schedule to observe employees and customers at different times of the day, week and year.
Ability to ascend/descend ladders in order to retrieve and/or move merchandise.
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.
Regular and predictable attendance.
Ability to lift and/or move merchandise weighing up to 35 lbs.
EXPERIENCE AND REQUIRED QUALIFICATIONS:
3-5 Years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Manager, preferred.
Experience driving sales and motivating high performing sales teams.
Experience training others and holding teams accountable.
Experience leading and coaching teams of varied specialists.
Proven financial management skills.
Food Handler or Food Manager Certification.
Proficient in POS systems.
Familiarity with MS Office Suite (Word, Excel, Outlook).
Sur La Table Core Competencies for Everyone:
Focus on the Customer: You inspire and delight your customers.
Be Genuine: Your communication style is respectful, effective and sincere.
Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
Take Ownership: You are committed, responsible and provide solutions.
Achieve Results: You meet and exceed goals and expectations.
Sur La Table Leadership Competencies for People Managers:
Develop People: You never compromise on people.
Lead the Way: You influence positive outcomes.
Facilitate Success: Your team is motivated, engaged and accomplished.
This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
Sur La Table is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status. Sur La Table will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Store Manager
Manager Job 50 miles from Coventry
Store Manager East Hampton
Scope: Oversee the daily operations of our East Hampton boutique to ensure it runs smoothly and effectively. Duties include motivating and training a sales team of 2-3, create business strategies to drive sales and retain clients, keep a pulse on the local market, partner with sales and buying team to manage inventory and track best sellers. Always maintain best-in-class service standards.
Duties include but not limited to:
· Achieve or exceed annual sales forecast in alignment with company expectation
· Manage and motivate the team to consistently meet store goals by up selling and cross selling techniques
· Provide management presence on the sales floor and ensure client experience expectations are being delivered
· Develop clienteling strategy and execute with staff to establish long-term relationships with key customers based on sales and marketing data
· Help create in store events/activations to attract new customers and retain current customers
· Set and assign monthly sales goals for staff with action plans to meet/exceed annual sales target
· Evaluate staff based on performance metrics and goals established with each individual team member
· Manage efficient back of house and ensure consistency with established operational procedures
· Ensure all daily tasks are completed without negatively impacting customer experience
· Provide weekly feedback to Buyer on merchandise, stock levels and overall store performance
Qualifications:
· 3+ years in a retail apparel store management role at a complex customer-focused
· Operationally tech savvy and able to manage POS system, inventory, sales drops, and RTVs
· An established top-performer with relationships in the local market
· Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
· A clear, honest, and empathetic communicator who's able to make tough decisions
· An entrepreneurial mindset. Must be a go-getter
· Must have a positive upbeat collaborator with strong interpersonal skills
· A resourceful problem-solver and out-of-the-box thinker when faced with challenges
Assistant Manager
Manager Job 32 miles from Coventry
As an Assistant Manager, you will have the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. A qualified applicant must be 18 years of age, have a high school diploma or GED, have a valid driver's license with access to a personal vehicle, good communication skills, strong interpersonal and conflict resolution skills, exceptional team building capability with basic business math, accounting and computer skills, dedicated to providing exceptional customer service. 1-2 years supervisory experience in either a food service or retail environment, including profit & loss responsibility.