Retail Co-Managers, 5+ Years in Retail Management Experience? Let's Build Success Together!
Manager Job 30 miles from Charlton
We are not just about filling a position. We are about welcoming you to a shared journey of growth and success. We have an exciting opportunity for an experienced manager to lead our team. If you are ready to be a key player in this shared journey of growth and success, apply today!
As a Co-Manager you will:
Be actively engaged in the store's processes and procedures in order to meet and exceed financial goals
Be asked to lead and guide your team with passion to achieve the highest standards while exhibiting the utmost empathy
Execute the seasonal department's daily, weekly and yearly merchandising plans
Starting salary range: $70,000 to $75,000 plus bonus annually.
Auto req ID
15168BR
Job Title
#915 Framingham Co-Manager
Job Description - Requirements
Must have previous big-box retail management experience
Must be able to process information and have the ability to make sound business decisions
Be open to relocation for promotion
Benefits:
Competitive Wages
Medical, Dental and Prescription Benefits
401(k) Program with Company Match
Paid Vacation
Sick / Personal Pay
Employee Discount
Life Insurance and Long-Term Disability Insurance (LTD)
Flexible Spending Plan
Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call **************.
State/Province
Massachusetts
City
Framingham
Address 1
1 Worcester Road
Zip Code
01701
Customer Service Manager
Manager Job 46 miles from Charlton
Piconics, Inc, a microelectronic inductor manufacturer, is seeking a highly motivated individual to join our team as Customer Service Manager. This individual will be responsible for managing the customer service team, overseeing quoting and sales order activity along with assisting to resolve customer issues.
Location: On-Site (Tyngsboro, MA) Hours: M-F 8:00am - 4:30 pm
Responsibilities:
Responsible for providing overall direction and leadership to the internal customer service team.
Manage all aspects of customer service process including quotes, sample requests, order acceptance & acknowledgements.
Prepare quotes and proposals in response to customer requests.
Work directly with customers to process orders, resolve order issues and send order acknowledgements.
Enter order information and maintain customer database in Microsoft Great Plains ERP System.
Obtain customer information required for order placement, refunds or exchanges.
Manage internal quote & product sample database.
Field customer inquiries and forward to appropriate department.
Follow up with customers on quotations for order placement.
Work with other department managers to resolve customer related issues.
Perform other customer service related duties as directed by management.
Required Skills:
Minimum of 5 years' experience in a Customer Service Role
Minimum 3 years' experience in a Managerial Role
Have a pleasant and professional demeanor.
Strong Communications skills
Be well organized, possess the ability to multitask, and be able to work with minimal supervision and from verbal instructions.
Proficient with Microsoft Office (Word, Excel & Outlook)
Experience with Microsoft Dynamics is a plus.
Experience in the Electronics Industry is a plus
A.S or B.S degree in a relevant field is a plus.
Benefits:
Paid Time Off
Excellent Health & Dental Plan
401K Plan with Match
Short & Long term Disability
Bonus Potential
Paid Holidays
Multiple Employee Appreciation Events Throughout the Year
Visual Operations Manager
Manager Job 36 miles from Charlton
AKIRA Visual Operations Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Visual Operations Manager
Location
Providence Place, Providence, RI
Overview:
As a Visual Manager, you oversee all visual and operational aspects of the store, leading a team of 4 to 20 individuals depending on size. This role combines creativity and strategy-you interpret sales data, design impactful displays, and craft visual stories that drive results. Success requires balancing artistry with analysis, taking decisive action through strategic merchandising to ensure both aesthetic appeal and sales performance.
Essential Functions:
Independently prioritize in-store merchandising tasks each day by assessing aesthetic needs and analyzing and incorporating weekly selling data
Effectively execute all in-store merchandising tasks according to company guidelines, including but not limited to: floor layout adjustments, floor moves, rack merchandising, table displays, wall displays, accessory displays, sales floor and window mannequin styling, promotional displays, etc.
Communicate regularly with store management staff to ensure merchandising is meeting the needs of business and aiding in sales
Partner with the leadership team to ensure standards are being kept up throughout the store and teach and participate in all tasks. Complete various cleaning tasks when changing displays (waxing racks, dusting tables, adjusting lighting after floor moves, etc.)
Complete daily and weekly visual and operations evaluations. Summarizing the merchandising tasks and looking forward to what's next to drive the business forward
Elevate the customer experience not only through the store environment visually but also by supporting sales. Ensure customers are being delivered the AKIRA styling experience by connecting customers to stylists and supporting in running the floor, cash wrap, fitting rooms to minimize wait times and get them in and out with a smile on their face
Support Leadership team by participating in all functions of the business including talent - recruitment & performance management
Qualifications:
Minimum 2 years of experience in visual merchandising
Strong knowledge of fashion and current trends
Efficient and quick-paced, whether working independently or as part of a team
Willingness to work early mornings and/or occasional late nights
Excited to contribute to a dynamic and fun work environment
Excellent organizational, communication, and time-management skills
Flexible with scheduling, including extended hours when needed
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Travel:
Open to occasional travel to support other stores
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Operations Manager
Manager Job 45 miles from Charlton
Reports to: DC Manager
FLSA Status: Exempt
Job Purpose
The Operations Manager provides senior managerial and operational support to the DC Manager by overseeing the day-to-day activities of the entire distribution center to ensure efficiency, compliance, and operational excellence.
Essential Duties and Responsibilities
Manage and coordinate all operational activities within the distribution center.
Assign managers, supervisors, and warehouse associates to their specific duties.
Oversee warehouse schedules to maintain proper staffing levels across all shifts.
Establish operational procedures for verifying incoming and outgoing shipments, handling and disposing of products, and maintaining warehouse inventories.
Coordinate distribution center activities with transportation operations to ensure on-time deliveries.
Manage system and records control processes to maintain accuracy and efficiency.
Oversee employee safety initiatives and ensure compliance with training programs.
Assist in the reclamation of damaged merchandise and proper reporting of donations.
Ensure adherence to state, federal, and OSHA regulations related to warehouse operations.
Implement and uphold departmental standards and guidelines as directed by the DC Manager.
Oversee the performance review process, ensuring compliance with HR and corporate guidelines.
Manage customer service functions, ensuring timely resolution of client issues.
Required Skills & Abilities
Excellent communication skills with the ability to take initiative and manage operational programs.
Strong computer proficiency, including experience with WMS systems.
Fluent in English (reading, writing, and verbal communication).
Ability to manage vendor relationships and communicate effectively with suppliers.
Strong follow-up and follow-through skills to ensure completion of tasks and objectives.
Education & Experience
College-level training with a minimum of 8 to 10 years of experience in warehouse management.
Knowledge of ammonia systems is preferred.
Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Must be able to lift up to 30 pounds.
Must be able to work standing or sitting for extended periods.
Must be able to traverse and access all areas of the warehouse.
Must be able to work in a distribution center environment with varying temperatures.
ABOUT ACCURATE PERSONNEL
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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Personal Lines Manager (High Net Worth)
Manager Job 38 miles from Charlton
Personal Lines Manager
Our client is a well-established agency, and they are seeking a VIP (High-Net-Worth) Personal Lines Manager to join their established Needham, MA office.
You will be responsible for servicing the needs of high net worth clients throughout New England. You will have previous experience with the accompanying markets and handle client visits.
In addition, you will be managing a small team while providing mentorship and technical expertise.
RESPONSIBILITIES:
- Respond promptly to client service requests while also handling incoming mail from insurers
- Deliver superior customer service while also adhering to high professional standards
- Comprehensive review of renewals in support of high net worth book of business
- Assist in producing proposals for new business and renewal opportunities
- Develop and maintain industry relationships.
You should have at least 5 years experience in personal lines insurance experience (general markets exposure is a plus!) and have the ability to handle operational duties as they come in as well.
This is a hybrid position and you will be required to be in-office 2-3 days as week.
Operations Manager
Manager Job 36 miles from Charlton
Providence, RI
$80k salary
A family run company that has been in business for almost 100 years is looking for an Operations Manager to run a retail distribution center in Providence, RI. This distribution center is less than 100k sq. ft. with 60+ employees.
To be successful in this position ideally you have…
Experience with high volume of SKUs
Knowledge of WMS
Ability to work in a fast paced distribution environment
A minimum of 5 years of managerial experience in distribution
Retail distribution experience preferred
If this sounds like YOU…Send me your resume!
hholdaway@irisrecruiting.com
Customer Service Manager
Manager Job 46 miles from Charlton
Haverhill is a fast-growing jewelry brand dedicated to crafting timeless, personalized pieces. We blend timeless design with a legacy of quality and craftsmanship, delivering meaningful jewelry to customers around the world. At Haverhill, we pride ourselves on providing exceptional products and memorable customer experiences.
Position Summary
We are seeking a dynamic and experienced Customer Service Manager to lead our customer support team, ensuring our clients receive top-tier assistance throughout their purchase and ownership journey. The ideal candidate will be someone who thrives in a fast-paced, growing environment, demonstrates a deep passion for customer satisfaction and sales, and embraces technology-including AI-to optimize efficiency without sacrificing quality. This role is primarily on-site in our Warren, RI office, with some flexibility for remote work.
Typical Weekly Hours: Full Time (40 hours)
Peak Season Note: During high-volume sales periods (such as Mother's Day and Christmas), overtime may be required and is considered mandatory.
Key Responsibilities
Team Leadership and Management
Directly supervise a team of two (2) current Customer Service Representatives, with the potential to scale the team over time.
Plan and implement growth strategies, which may include expanding the in-house team, managing an outsourced agency, or a blend of both.
Develop performance goals and benchmarks, ensuring team members have the guidance and resources to meet and exceed targets.
Foster a positive, collaborative environment that emphasizes quality service, continuous improvement, and efficient use of technology.
Customer Experience & Sales Support
Own the end-to-end customer journey, from initial inquiry to post-purchase support, with a focus on delivering outstanding experiences.
Provide styling advice, guiding customers in product selection while shopping live on ***************** or through scheduled virtual consultations.
Identify and execute upselling and cross-selling opportunities to drive sales while maintaining a customer-centric approach.
Design and implement policies, procedures, and processes that streamline customer interactions and enhance satisfaction.
Operational Excellence
Monitor and analyze support metrics (e.g., response times, resolution rates, customer satisfaction scores) to identify trends and areas for improvement.
Collaborate with cross-functional teams (e.g., Marketing, Production, E-commerce) to address product or service gaps and align on customer service objectives.
Maintain updated knowledge of product offerings, promotions, new launches, and styling tips.
Technology & Tools
Oversee the use of ReAmaze for customer support, ensuring the platform is optimized to respond to customer inquiries effectively.
Leverage Shopify+ for order management, workflow automation, and seamless customer experiences.
Identify opportunities to introduce or enhance AI-driven solutions to automate routine tasks, improve response times, and boost team efficiency-always balancing innovation with a personal touch.
Conflict Resolution
Handle escalated customer cases, using sound judgment to achieve resolutions that balance customer satisfaction with company objectives.
Develop and maintain a clear and effective escalation process.
Reporting & Analysis
Provide regular updates to senior management on service performance, team achievements, and customer insights.
Leverage data to forecast needs, optimize resource planning, and drive strategic decisions.
Qualifications
Bachelor's degree in Business, Communications, or a related field (or equivalent experience).
3-5 years of experience in customer service management or a related leadership role.
Proven track record of building and leading high-performing teams.
Strong understanding of customer service best practices, metrics, and methodologies.
Experience with ReAmaze (or similar customer support platform) and Shopify+ (or similar e-commerce platform).
Excellent verbal and written communication skills; comfortable interacting with various stakeholders and potential customers in styling or upselling scenarios.
Tech-savvy mindset with an interest in leveraging AI-driven tools to enhance efficiency and maintain high-quality service.
Ability to think critically, solve complex problems, and adapt quickly in a fast-paced environment.
Passionate about delivering outstanding customer experiences and cultivating positive relationships.
Experience working in, or a strong passion for, luxury goods and/or fine jewelry
Why Join Haverhill?
Impactful Work: Be part of a fast-growing brand that delivers meaningful, personalized products to customers worldwide. We were recently named to The Lead's Foremost 50 List - come & join our momentum!
Growth Opportunities: Join a dynamic team in a rapidly expanding company where your contributions are recognized and rewarded. We've been named two years in a row (2023 & 2024) on the Inc. 5000 list of fastest-growing private companies in the USA - come grow with us.
Collaborative Environment: Work alongside passionate professionals who value creativity, integrity, and teamwork.
Location Flexibility: Enjoy an on-site role in Warren, RI with the added benefit of remote work flexibility.
Competitive Compensation: $60,000 - $70,000 base salary annually (commensurate with experience), plus benefits and bonus potential.
At Haverhill, we celebrate moments-and that includes the people who make them happen! We believe that creativity thrives in an inclusive, diverse, and welcoming environment. That's why we're proud to be an equal opportunity employer, embracing individuals of all backgrounds, experiences, and identities.
No matter your race, color, religion, gender, national origin, age, disability, veteran status, or favorite ice cream flavor, you're welcome here. If you're passionate, talented, and ready to grow with us, we'd love to have you on our team.
Operations Manager
Manager Job 32 miles from Charlton
Must-haves
Experience in a high volume manufacturing environment
Bachelor's in Chemistry, Engineering, Materials Science, Mechanical Engineering or a related field.
3-5+ years of experience in an operations or management role within electroplating, surface finishing, or a related chemical processing industry OR relevant internships/co-op experience.
Excellent communication, organizational, and analytical skills.
Plusses:
Experience working in custom parts panufacturing
Knowledge of OSHA and ISO regulations and standards
Background in quality and regulatory work
Day-to-Day:
Insight Global's client, a custom small part manufacturer, is looking to hire a Operations Manager for 3 of their US based locations on a salaried basis. They are seeking a motivated and driven candidate with a strong technical background in electroplating or machining to oversee and optimize their operational processes. This role is ideal for a candidates eager to learn, grow, and make an impact in a dynamic environment. The ideal candidate will possess a blend of leadership potential, technical expertise, and problem-solving skills to ensure efficient workflow, regulatory compliance, and continuous improvement in our electroplating production operations.
Key Responsibilities:
Operational Oversight: Support daily electroplating or machining operations, ensuring seamless workflow across production, quality control, and R&D departments.
Technical Growth: Apply electroplating and chemistry knowledge to troubleshoot technical issues, optimize plating formulations, and enhance production efficiency while continuously learning from experienced team members.
Process Improvement: Assist in implementing and refining operational procedures to improve plating efficiency, quality, safety, and environmental impact.
Regulatory Compliance: Learn and ensure compliance with industry standards, safety regulations (OSHA), and company policies.
Cross-functional Collaboration: Work closely with engineering, quality assurance, and sales teams to align electroplating operations with business objectives.
Resource Management: Gain experience in budgeting, procurement of plating chemicals and materials, and inventory management to optimize resource allocation.
Training & Development: Participate in training programs and professional growth opportunities while contributing fresh ideas to improve electroplating techniques and efficiency.
Performance Monitoring: Assist in establishing and tracking key performance indicators (KPIs) to assess plating quality and operational efficiency
Risk Management: Identify and help mitigate potential operational risks, ensuring a safe and sustainable working environment in electroplating facilities.
Salary range starting at a base of 85,000/year depending on relevant skills and experience.
Applications Support Manager
Manager Job 37 miles from Charlton
The Middlesex Corporation is a nationally recognized and award-winning leader in the heavy civil construction industry. Since 1972, the family business founded by Robert W. Pereira has developed an extensive client and project list through its consistent efforts to safely build Americas infrastructure. The Middlesex Corporation specializes in building and reconstructing highways, bridges, marine, rail, and transit facilities through its collaborative team approach and focus on core values. In addition, Middlesex Asphalt in Central Florida is one of the largest and most productive asphalt plants in the United States with Middlesex Paving earning an equally solid regional presence and reputation.
Position Summary:
TheApplicationsSupport Manager is a key member of the project team responsible for supporting the company's ERP software solutions including Vista by Viewpoint. This role involves supporting team members in all company departmentsregardingsoftware use, support, training, development, and implementation.
Responsibilities:
Comply with (and actively promote) all Safety policies and procedures including reporting all accidents,incidents,and near-misses to ensure adherence to our Number One Core ValueSafety First, in everything we do.
Work with and support Construction & Paving Projects, Plants, Fleet, and General and Administrative departments (G&A) in performing and coordinating functional processes within Vista by Viewpoint (the companys ERP platform)(Vista), Trimble Construction One, and other related applications/software tools including the Team Portal, FM Timecards, Comdata/Expense Track, Insight software, HeavyJob, Dispatcher, Fleetwatcher, Command Alkon, Tenna, Power BI, and other related applications/software tools.
Vista software modules include Accounts Payable, AR, Human Resources, Imports, Equipment, Cash Management, Purchasing, General Ledger, Subcontracts, Job Billing, Cost Management (PM/JC), and Material Sales.
Team Portal support regarding HR, FM Timecards, and Equipment Purchase Orders.
Promote and support Vista and other systems to manage, track, and coordinate related work items and documents electronically using available toolsets including Work Centers, Workflows, Checklists, Notifiers, and Analytics.
As Manager track Applications Support cases for various applications/programs to determine the number of issues, time for resolution, and any specific patterns that need to be addressed to enhance user outcomes and reduce future reported cases.
As Manager assist Director of Enterprise Applications in planning, refining, implementing, and maximizing all interrelated software tools utilized by the company.
As Manager maintain the Middlesex Connect Vista/Enterprise Applications directory that includes all related training materials and best practices.
As Manager maintain, coordinate and schedule all Team Member training sessions working with Learning & Development.
As Manager coordinate with Departments to properly setup, utilize, and maintain applications.
Monitor the proper entry and maintenance of POs and Receivers within Vista; assist in closing out Purchase Orders; and assist team members with the effective day-to-day use of the Purchasing Module and related programs. Provide guidance and support on Purchase Order updates and adjustments to maintain accurate committed cost.
Create, modify, manage, and assign Work Centers and related Inquiries in Vista. Maintain Work Center Library Templates by functional groups.
Work with Imports and other Vista tools to update, import, or report key data and changes.
Assist with supporting, providing training, and coordinating related system-based activities to streamline business processes and promote best practices.
Assist with effective document management and training utilizing available systems such as Vista Document Management, including Developing, using monitoring,g and maintaining Vista Document Management and other available toolsets to facilitate a true company-wide document management solution. Continue efforts to streamline the matching of receiver documents in the field to invoices received from vendors.
Be part of the implementation team to revisit all Vista modules to achieve full use and functionality of system toolsets. Help roll out new concepts and initiatives.
Promote and support reporting tools such as Global Software Spreadsheet Server (financial reporting department and management level via use of distribution templates), Query Designer (SQL report expansion into Vista for use in Work Centers), FM Timecards, and Vista reports, Work Centers, and exports.
Track and respond to user requests regarding Vista and other applications.
Assist in finalizing and updating Vista and other applications' internal process documentation and linking documentation stored in SharePoint via Vista Buttons.
Assist with new hire orientation, including an introduction to Vista and continued training. Help establish and maintain a training grid for team members in the Vista HR module.
Qualifications:
Vista by Viewpoint (Trimble Construction One) or other major construction-related ERP system(s).
Construction or related industry experience preferred in a finance/systems or operations/system role with Vista or a similar construction-based ERP platform a plus.
Minimum 3-6 years experience in a similar role.
BS in Accounting, Finance, Computer Science, or Construction Management is also a plus.
Strong understanding of financial and construction cost accounting principles required.
Must be able to work in a fast-paced, demanding, and lean environment providing quick and accurate results with the ability to multi-task.
Dedicated hands-on self-starter with attention to details and willingness to be very flexible.
Proficiency with all information systems including Microsoft office tools (high degree of Excel expertise) and Global Spreadsheet Software.
Above average verbal and written communication skills.
We offer our full-timeand eligible part time team members a comprehensive benefits package thats among the best in our industry. Benefits include medical, dental and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401k with matching, tuition reimbursement, industry leading referral program, and generous paid time off.
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ASSISTANT CAFE MANAGER
Manager Job 36 miles from Charlton
About Company:
Seven Stars Bakery, a Rhode Island family owned and operated business, was born out of a true passion for artisan bread and pastry baking and a strong desire to foster meaningful community. Lynn and Jim Williams, the founders, wanted to bake great stuff the old fashioned way, using the highest quality ingredients and craftsmanship, and then welcome customers like guests in their home and we continue to do just that! They opened our first caf in 2001 in a converted gas station on Hope Street on the East Side of Providence. Before long, their vision became a reality and Seven Stars Bakery was the hub of the neighborhood. In order to meet the demand for more seating in the caf, they moved baking operations to a separate location in Pawtucket. In 2007, our second caf was opened on Broadway on the West Side of Providence, followed by our third in 2009 on Newman Ave in the Rumford section of East Providence (in the former site of the Rumford Baking Powder factory!).
In 2018, Jim and Lynn, ready for a new life chapter, sold Seven Stars Bakery to a group of longtime customers and fans. Sarah Williams (no relation to Jim and Lynn), who had been with Seven Stars for 13 years and was running bakery operations, officially assumed the role of Head Baker. In 2019, we opened our fourth caf on Reservoir Ave in Cranston and in 2021 our fifth on Point Street in the Jewelry District of Providence (in the former site of Olgas Cup and Saucer). Most recently, we have made our way to the West Bay with the opening of our 6th caf in the Main Street area of East Greenwich on Cliff Street.
Each Seven Stars Bakery caf location is unique but all share that feeling of warmth and community and offer the same delicious breads, pastries, sandwiches, salads and coffee. We are still obsessed with quality: the quality of every item we bake,
every coffee we pour
and every interaction with our customers.
We are currently an amazing, dedicated, hard working team of over 150, consisting of bakers who work through the day and night, delivery drivers who make sure the bread rack is full each morning and baristas who make the best lattes around. All of us are passionate about what we do and truly enjoy working together.
Whether you are quickly grabbing a coffee on the go, chilling at a table enjoying a croissant and a book, or catching up with a friend over lunch we want to be the best part of your day!
About the Role:
The Assistant Cafe Manager plays a crucial role in ensuring the smooth operation of our cafe, contributing to an inviting atmosphere for customers and a productive environment for staff. This position involves supporting the Cafe Manager in daily operations, including staff management, inventory control, and customer service excellence. The Assistant Manager will be responsible for training and mentoring team members, ensuring they deliver high-quality service and maintain the cafe's standards. Additionally, this role requires effective communication with suppliers and vendors to manage stock levels and maintain product quality. Ultimately, the Assistant Cafe Manager will help drive sales and enhance customer satisfaction, contributing to the overall success of the cafe.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in a food service or retail environment.
Strong interpersonal and communication skills.
Preferred Qualifications:
Associate's degree in hospitality management or a related field.
Experience in a supervisory role within a cafe or restaurant setting.
Knowledge of food safety regulations and best practices.
Responsibilities:
Assist in managing daily operations of the cafe, ensuring all tasks are completed efficiently.
Supervise and train staff, providing guidance on customer service and operational procedures.
Monitor inventory levels and assist in ordering supplies to maintain stock.
Handle customer inquiries and resolve any issues to ensure a positive experience.
Support the Cafe Manager in implementing marketing strategies to increase foot traffic and sales.
Skills:
The required skills for this position include strong leadership abilities, which are essential for training and motivating staff to provide excellent customer service. Effective communication skills are necessary for interacting with both customers and team members, ensuring that everyone is aligned with the cafe's goals. Organizational skills are vital for managing inventory and scheduling staff shifts efficiently. Additionally, problem-solving skills will be utilized when addressing customer concerns or operational challenges. Preferred skills, such as knowledge of marketing strategies, will help in promoting the cafe and attracting new customers.
Compensation details: 45000-48000 Yearly Salary
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RequiredPreferredJob Industries
Other
Assistant Store Manager
Manager Job 35 miles from Charlton
Assistant Manager (Bench) drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals.
**Hiring immediately**
Get great perks.
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
Compensation is based on qualifications and experience
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
Develop team to deliver results through coaching, training, and role playing
Attain sales and services goals, profit margin and execution of store operations
Essential skills and experience:
2+ years managing a sales team in a retail or services industry
Experience managing and coaching a team in a customer-centric, solutions-based environment
Must be able to engage and speak to customers and understand their needs
Store Manager
Manager Job 41 miles from Charlton
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences
THE OPPORTUNITY
Aritzia is growing and our Store Management Department is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will lead the team to:
To lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships.
To create an optimal balance of sales and service by having the right people, in the right place at the right time.
To seamlessly own or escalate the invisible details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
To manage the day-to-day performance of the retail team in support of the business objectives, enabling progressive career development and an incredible employee experience
Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
THE QUALIFICATIONS
The Boutique Manager has:
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Manager in Training
Manager Job 41 miles from Charlton
If you seeking a lifestyle or career change and are enthusiastically ready to embark on a new journey in the retail industry, we have an exciting opportunity for you. Our fast-track Manager in Training program is specifically tailored for motivated individuals aiming to acquire invaluable business and management experience. You will be assigned to a designated city, where you will receive mentorship from experienced Store Managers. Upon completion of this comprehensive 6-12 month program, there is the potential for you to take the reins and lead your store.
WHO WE ARE:
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suits and shirting.
WHO YOU ARE:
You possess a business owner mentality with an entrepreneurial spirit.
You are ambitious, competitive, and passionate.
You seek managerial/leadership development to be used to make an immediate impact on a fast-growing brand.
You thrive in a high-energy, fast-paced, customer-focused environment.
You're open to relocating and traveling.
WHAT YOU WILL DO:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
BENEFITS:
Compensation: $45K - $60K/year
Relocation Assistance
Health + Dental + Vision Insurance with an employer contribution
Employee Discount
Opportunity to become a critical member at a people-centric, fast-growing company
LOCATION:
Training will take place at our Dedham location.
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Store Manager, Wrentham MA
Manager Job 32 miles from Charlton
STORE MANAGER
WHO YOU ARE:
Our leaders at Jimmy Choo are stylish, sophisticated and driven individuals who know how to keep their team focused and inspired. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive your business by being a solution-oriented leader! As a Store Manager, you will develop an elevated team that is focused on maintaining exceptional levels of customer service.
WHAT YOU'LL DO:
Develop, maintain and expand customer base by capitalizing on high-profile clientele and sales
Implement and manage the boutique's client outreach program in order to drive financial performance and exceed KPI targets
Maintain awareness of market trends by monitoring local competitors and developments within the industry
Motivate team to drive results through goal setting, accountability and celebrating successes
Effectively manage all HR functions to support the boutique's staff
Deliver operational excellence in all store processes
Develop and execute strategic business plan while driving incremental sales by utilizing cross functional partners, CRM and marketing opportunities
YOU'LL NEED TO HAVE:
2+ years of Store Manager experience at a high-end retailer
WE'D LOVE TO SEE:
An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic
Well connected with a strong ability to engage; a true brand ambassador
Elevated customer service skills; Passion for sales, footwear and accessories
Strong in performance management and team development
Exceptional verbal and written communication skills
THE BENEFITS
Product allowance
Cross brand discount
Competitive paid time off
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Paid Parental Leave
401k Match
Bonus Potential
At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
Digital Retail Manager
Manager Job 43 miles from Charlton
Our client, in the food & beverage industry, is looking to add a Digital Retail Manager to their team. This is a 6-month contract role and would require you to go onsite to their office in Greater Boston 2 days a week. They are looking for someone that can their support the planning of their foundation event as well as manage 3rd party delivery marketing programs. This would include contract facilitation, testing, performance analysis, etc.
Characteristics of Ideal Candidate:
Marketing background with understanding of basic marketing strategy
Technologically savvy
3rd party delivery experience a plus but not required
Marketing research experience a plus but not required
Proficient in use of Microsoft Suite
Organized
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Service Manager
Manager Job 43 miles from Charlton
Main Function: Accountable for providing day to day support to the Service department facilitating the delivery of FM's product of “Reliability.” Acts as a technical resource for field staff, office staff, and customers, applying technical experience and acumen to ensure technical service needs are effectively met. Leads effort to improve technical skill set and knowledge of all staff in the organization through training and mentoring.
Duties & Responsibilities:
Under the general direction of the Director of Operations, provides technical support throughout FM and manages Field Project Managers, Service Support Specialists, and Technical Trainers, ensuring team is fully trained on and executes job duties and expectations:
Advises and supports Field Technicians with technical support, diagnosis, training, mentorship, and quality of service work; communicates regularly with customers, technicians, and other FM staff to resolve technical questions and issues
Supports the efficient and effective operations of the quoting and research functions for all customer repair jobs, and serves as primary contact for escalated technical questions.
Oversees special projects beyond the scope of general maintenance activities. Schedules and supervises work of project managers and manages scope of work and timelines for installations, troubleshooting, specialized testing, equipment overhauls, complex repairs, and disaster recover support
Works closely with the Service Department regarding scheduling of quoted and project work, field training requirements, and fleet and equipment maintenance.
Reviews history information for work performed in the field to ensure it is properly recorded, promptly identifying and addressing noted issues where units are not fully operational; identifies, captures and acts upon upsell opportunities
Monitors schedules to ensure efficient use of time, resources, ensuring daily optimal routing is employed for assigned staff
Drives Quality Control Check (QCC) program for field staff, ensuring that all work is carried out according to prescribed procedures and in accordance with FM Generator's service delivery expectations; responsible for scheduling and coordinating Quality Control Checks (QCC's) for all service field technicians
Assesses and drives the improvement of the skill set of all field team members, identifying and scheduling appropriate training to ensure field team is well rounded with the skills need to effectively support operations and has a high first-time fix rate. Works closely with Manager of Training. Monitors and evaluates the effectiveness and success of all field training.
Assists with technician recruiting by performing timely technical skill assessments of candidates, including but not limited to initial resume review, technical test administration, and in person interviews.
Supervises technical support staff efforts to create, document, and share SOPs, templates, “cheat sheets,” and other reference materials in support of FM's Best Practices
Accountable for company fleet, including the management of maintenance and repairs, and the systems tracking thereof, as well as proposing replacements/additions as required to maintain uptime and company image.
Ensures vehicle fleet and portable generators are fully operational (to include off road equipment). Manages repair, maintenance, road readiness and logistics of fleet and portables to ensure all are operational and in safe condition. Advises and makes recommendations on replacement schedule. Manages Fleet Mechanic.
Manages Safety Process. Ensures that employees are informed of, comprehend, and comply with safety policies and procedures as well as associated federal, state, and local regulations as they pertain to the assigned job responsibilities.
Works closely with operations team to identify and address real or potential environmental, health and safety issues related assigned site operations and transportation/delivery. Fields and addresses EHS queries and requirements.
Continuously seeks out performance improvement opportunities. Implements and documents process improvements in the FM SOP. Mentors staff in process improvement techniques and encourages their use.
Oversees and actively participates in Performance Evaluations of all assigned staff.
Mentors staff for improved performance and/or seek resources and support to ensure qualified office and field staff capable of responding to customer needs, identifying training needs among subordinate staff and develops their skill set
Tracks, measures and analyzes established metrics, to audit process and personnel for productivity and continuous improvement
Uses a multidimensional thought process and tools when developing solutions or responding to emergency situations
On-Call Responsibility: FM Generator has a management team that rotates coverage for 24/7 on-call service. This position requires a rotation in that schedule
Performs other related duties as necessary or directed
Key Competencies:
A safety promoter, with an unwavering drive for improving employee safety
A strong manager who lives by and instills in others the FM's mission of Reliability
Experienced in managing complex customer relationships. Possesses excellent customer service skills critical to job success
Ability to manage quality, productivity, and job satisfaction of assigned staff
Ability to communicate with co-workers and staff in an articulate, courteous, and business-like manner
Capable of working independently, keeping supervisor appropriately informed regarding operational issues
Performs effectively under tight time deadlines
High energy and self-motivated manager who is a team player
A mentor with excellent interpersonal skills, who is capable of motivating supervisors and field staff dispersed throughout FM's service area
Strong organizational skills and detail orientation required
Qualifications:
A Bachelor's degree is preferred combined with strong management and supervisory experience gained in progressively more responsible positions in similar roles and/or industries.
A strong technical and mechanical acumen with ten plus years of hands-on mechanical diagnosis and repair experience.
Five plus years of supervisory and management experience with at least three years managing field roles. Service or other mechanical/technical industry experience required.
General Manager
Manager Job 33 miles from Charlton
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.
The General Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The General Manager blends business acumen and operational knowledge to drive retail and culinary business results while building a high-performing team. This role uses discretion in assigning duties to employees and in employment decisions and is accountable for the achievement of sales goals, store operations, staffing and performance management of all store employees. The General Manager reports to the District Manager.
JOB DUTIES AND RESPONSIBILITIES:
Models and directs employees to ensure customer service standards are met.
Creates an environment where employees are informed and capable by directing training activities for all retail and culinary employees.
Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.
Manages the complete operations of the store. Ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner. Delegates tasks appropriately and holds team accountable.
Proactively monitors and manages store staffing levels according to retail and culinary censuses and fluctuations in seasonal business needs.
Maintains an active performance development process. Provides coaching in the moment and performance feedback to employees. Conducts formal performance reviews.
Seeks opportunities to increase topline sales. Challenges and inspires employees to achieve and execute sales driving initiatives.
Analyzes and measures retail and culinary business trends. Develops and implements plans to drive topline sales, profitability and culinary revenue.
Completes the store schedule optimizing allocated hours to meet retail and culinary goals.
Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.
Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.
Manages inventory, controls shrink, retail supply and culinary expenses.
Appropriately partners with District Manager, HQ Retail Operations, Human Resources and other departments as needed or necessary.
Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.
Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.
Additional responsibilities as assigned by District Manager or HQ.
ESSENTIAL FUNCTIONS:
Ability to communicate verbally and work cooperatively with employees and customers.
Ability to remain in a stationary position for up to 3 hours at a time.
Ability to move about the store coaching and directing employees; selling to customers and retrieving merchandise from stockroom or sales floor.
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to retrieve and replenish merchandise.
Ability to work a varied schedule to observe employees and customers at different times of the day, week and year.
Ability to ascend/descend ladders in order to retrieve and/or move merchandise.
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.
Regular and predictable attendance.
Ability to lift and/or move merchandise weighing up to 35 lbs.
EXPERIENCE AND REQUIRED QUALIFICATIONS:
3-5 Years of progressively responsible retail management experience. Prior experience as a Sur La Table Store Manager, preferred.
Experience driving sales and motivating high performing sales teams.
Experience training others and holding teams accountable.
Experience leading and coaching teams of varied specialists.
Proven financial management skills.
Food Handler or Food Manager Certification.
Proficient in POS systems.
Familiarity with MS Office Suite (Word, Excel, Outlook).
Sur La Table Core Competencies for Everyone:
Focus on the Customer: You inspire and delight your customers.
Be Genuine: Your communication style is respectful, effective and sincere.
Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
Take Ownership: You are committed, responsible and provide solutions.
Achieve Results: You meet and exceed goals and expectations.
Sur La Table Leadership Competencies for People Managers:
Develop People: You never compromise on people.
Lead the Way: You influence positive outcomes.
Facilitate Success: Your team is motivated, engaged and accomplished.
This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
Sur La Table is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status. Sur La Table will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.
Operations Manager
Manager Job 39 miles from Charlton
Why work for us?
At Saint-Gobain/CertainTeed, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products
make the world a more beautiful, safer, and sustainable home
.
Being a worldwide leader in light and sustainable construction, Saint-Gobain/CertainTeed designs, manufactures and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group's commitment is guided by its purpose, “Making the World a Better Home”.
What are our perks?
We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:
Excellent healthcare options: Medical, vision, prescription & dental
Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
Tuition Reimbursement: Continuing education for every season of your career
Pet Insurance options: Insurance plan & prescription discount program for your furry friends
Employee Recognition Programs
PerkSpot: Our exclusive one-stop online discount marketplace
LiveWell: Rewarding you for living a healthy lifestyle
What's the job?
The Operations Manager oversees both the production and maintenance functions to ensure safe, efficient, and profitable manufacturing operations. You will develop and implement operational plans, manage resources, personnel, equipment, and materials to ensure the plant runs efficiently. Work with local and corporate engineering to prioritize and implement site capital requirements. Partner with HR to develop your managers and front-line supervision, promoting positive labor relations. Provide communication and feedback to all levels of the organization. The Operations Manager is a member of the Plant Steering Committee reporting directly to the Plant Manager.
Model safe behaviors and lead safety initiatives.
Play an active role as a member of the Plant Steering Committee.
Lead the WCM Industrial Efficiency Pillar.
Manage production and maintenance functional groups, driving systems thinking.
Monitor and analyze trends in KPIs, prepare reports and drive improvement plans.
Ensure adherence to existing processes and identify opportunities.
Develop and implement operational plans.
Execute actions to adjust capacities to meet requirements as needed.
Manage and report on budgets and forecasts to optimize profitability.
Coach and mentor managers and supervisors.
Other duties as assigned.
What do you bring?
Bachelor's degree in chemical or mechanical engineering or other technical discipline.
6+ years in operations management in industrial manufacturing.
Multitasking skills to handle complex processes.
Track record of success in an organized labor facility.
Experience managing budgets, KPIs and performance improvement initiatives.
Project management skills and ability to drive accountability.
Excellent organization and data analysis skills.
Demonstrated implementation of Lean methodologies.
Strong written and oral communication skills and proficiency in Microsoft Office Suite.
Come be a part of our bigger purpose to change the world!
Assistant Manager
Manager Job 23 miles from Charlton
As an Assistant Manager, you will have the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned. A qualified applicant must be 18 years of age, have a high school diploma or GED, have a valid driver's license with access to a personal vehicle, good communication skills, strong interpersonal and conflict resolution skills, exceptional team building capability with basic business math, accounting and computer skills, dedicated to providing exceptional customer service. 1-2 years supervisory experience in either a food service or retail environment, including profit & loss responsibility.
Restaurant Manager
Manager Job 32 miles from Charlton
At Great Wolf, the Restaurant Manager inspires and motivates staff to deliver exceptional service for all guests while managing the daily activity of a restaurant. This includes overseeing the staff, ensuring inventory control, providing quality customer service, and complying with all food and beverage regulations.
Join our Pack:
Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
Great Perks: Take advantage of exclusive perks for you, your family, and friends including discounted vacations and employee referral incentives
Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Develops operational guidelines by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
Maintains dining room staff by recruiting, selecting, orientating, and training employees
Prepares dining room staff by introducing menus and teaching food presentation techniques; conducting food and wine tastings; giving instruction in etiquette and serving techniques
Maintains dining room staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
Assists in welcoming patrons by exchanging pleasantries, escorting them to dining area; seating them; presenting and introducing menus; announcing waitperson's name
Maintains dining room ambiance by inspecting and monitoring serving stations, table linens, floors, seating, lighting, and music
Protects dining room assets by adhering to security policies and procedures.
Prepares reports for facility management by identifying patron service requirements; observing and recording patron reactions to meals; beverages, and restaurant environment
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Contributes to team effort by accomplishing related results as needed
Basic Qualifications & Skills
High School diploma or equivalent
1+ year previous experience in a food service supervisor role; demonstrated people management, leadership, and team goal achievement
1+ year utilizing Point-of-Sale (POS) technology
Must be flexible regarding scheduling based on business demands, including nights, weekends, and Holidays as needed
Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
Prior experience with Micros POS
Serve-Safe and/or TIPS certification
Proven teamwork
Projects professional image that inspires trust and confidence
Enthusiastic and positive energy
Physical Requirements
Able to lift up to 30 lbs.
Able to bend, stretch, and twist
Able to stand for long periods of time
Application Instructions
We are hiring immediately, with relocation packages available. Click on Apply Now or chat with a recruiter (bottom of your screen on Great Wolfs website). Complete an application and a recruiter will reach out on next step.
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
RequiredPreferredJob Industries
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