Customer Service Manager
Manager Job 15 miles from Cary
UPTIVE, an innovative and advanced provider of Industry 4.0-related quick-turn custom manufacturing services with a comprehensive suite of both additive and traditional manufacturing technologies, is actively seeking a Manager of Customer Service & Account Management at UPTIVE's HQ in Libertyville, IL. As the Manager of Customer Service & Account Management, you will lead a team of on-site and remote Customer Service Account Managers to ensure our valued customers receive seamless experience throughout all stages of the customer journey by acting as an ambassador for UPTIVE's differentiated service model. The Manager of Customer Service & Account Management will work closely with the Director of Sales Operations and other functional leaders, as well as commercial leaders across the platform, to design and execute a best-in-class customer support and development strategy that fosters customer relationships, enhances satisfaction, and drives business growth. The ideal candidate will possess strong communication skills, leadership capabilities, keen attention to detail, and the ability to work efficiently in a fast-paced environment. This person should be solution-oriented and eager to learn a complex business.
Responsibilities:
· Lead a team of on-site and remote Customer Service Account Managers to provide proactive and exceptional customer service for UPTIVE customers.
· Manage day-to-day operations and all escalated matters, in partnership with the Sr. Customer Service Account Managers, for the Customer Service Account Management team.
· Lead, coach and develop Customer Service Account Managers on an ongoing basis to ensure that all employees succeed in meeting individual performance and development goals.
· Partner with executive leadership to implement standard operating procedures and continuous process improvement for customer service operations.
· Assist customers with escalated inquiries regarding product and service, ensuring a high level of satisfaction and resolution.
· Communicate effectively with team members and customers to resolve issues promptly.
· Collaborate with executive leadership, sales, and/or other departments to resolve ongoing customer issues, streamline customer processes and improve overall efficiency.
· Model and provide outstanding customer support via phone, email, and occasional in-person meetings.
· Resolve customer conflicts and handle escalation procedures, as needed.
· Record, log, and track all customer service-related data for accurate reporting in UPTIVE ERP and CRM systems.
· Deliver weekly, data-driven reports to department and executive leadership teams.
· Other duties as assigned.
Qualifications:
· Education: Bachelor's degree in business, engineering, manufacturing, or related field
(preferred).
· Minimum of 1 years' experience in rapid manufacturing or a similar sector.
· Minimum of 5 years' experience in customer relationship management / customer service.
· Minimum of 3 years' experience in a team leadership and/or development role.
· Familiarity with additive and traditional manufacturing processes, industry norms, techniques, and best practices.
· Attention to detail and ability to manage multiple customers simultaneously.
· Problem-solving mindset and ability to thrive in a fast-paced, dynamic environment.
Store Manager, Deer Park Town Center
Manager Job 9 miles from Cary
About us Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to go anywhere-from the office to special occasions (and everywhere in between).
Discover a culture centered on empowering employees, with access to industry leaders and tools you need to expand your skills and stretch your abilities. We'll meet you at every milestone with opportunities and benefits to make life better in and outside of work (not to mention your closet). Ready to join us?
As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.
The impact you can have
In this role, you'll have the opportunity to:
Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
Use technology to provide customers with a seamless omnichannel shopping experience.
Hire and build an effective store team through training, coaching, and talent development.
Create an inclusive store environment for associates where everyone feels welcome and engaged.
Develop a strong operational dynamic within the team to achieve store goals.
Promote in-store community events and philanthropic partnerships.
Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
Analyze reporting to develop short and long-term retail plans.
Manage the day-to-day operations of the store, including opening and closing.
You'll bring to the role
2+ years retail Store Manager or service industry experience (preferred)
Brings a hospitality mindset when engaging with customers and associates
Strong people management skills and an ability to develop talent
Effective leadership, interpersonal, and communication skills
Technology proficient and ability to operate a point-of-sale system
Strong business acumen and ability to develop strategies and create action plans to drive results
Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back - opportunities to support our philanthropic partners that benefit local communities*
Medical, dental, vision insurance, and 401(k)*
Time off - paid time off and holidays*
Incentive Reward Program*
*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.
Location:
Store 2567-Deer Park Town Center-ANN-Deer Park, IL 60010Position Type:Regular/Full time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
Illinois Pay Information: **************************************************************
Operations Manager
Manager Job 20 miles from Cary
US-IL-Itasca Type: Full-Time # of Openings: 1 CUSA Itasca - Bruning Dr About the Role
Oversees the operations and client relations of a segment of accounts within a market or region. Responsible for $1M to $4M in annual revenue. Manages the development of the existing client base by enhancing relationships at all levels within the client's organization and ensures the highest levels of service and client satisfaction. Builds relationships with client contacts at key accounts.
Your Impact
RELATIONSHIP MANAGEMENT
- Develops and manages the relationship with primary and senior level client contacts.
- Works with the regional sales team to strengthen relationships among key decision makers within the client organization.
- Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.
BUSINESS DEVELOPMENT
- Sets strategy for expansion of existing and new services; depending on account management structure either with or without an assigned account executive.
- Works with Sales and Strategy in the formation of proposals for business expansion within existing clients.
CONTINUOUS IMPROVEMENT
- Creates and fosters a culture of continuous improvement.
- Ensures the effective implementation of the Account Management Plan.
PEOPLE MANAGEMENT AND DEVELOPMENT
- Ensures effective performance management with direct reports and oversees the annual performance management process. Completes the annual performance reviews for all eligible employees.
- Trains and mentors direct and indirect staff.
FINANCIAL MANAGEMENT
- Manages, reviews, and analyzes P&L statements for assigned accounts.
- Ensures a structured plan for profit enhancement is in place.
- Directs Managed Output Analyst(s) or Client Services Manager(s) to provide timely and accurate submission of billing data.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt).
- Management experience in Technology or Professional Services industry.
- Previous P&L responsibility, prior experience in a customer service environment and five to seven years of experience supervising staff in a similar functional area.
- Requires some overnight travel (valid driver's license and acceptable driving record necessary).
We are providing the anticipated base salary range for this role: $77,180 - $105,980 annually.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#LI-KG1 #PM19
PI27ea050ce3c4-26***********9
Moving & Storage Operations Manager
Manager Job 39 miles from Cary
Moving & Storage Operations Manager - Chicago, IL
Become a Moving & Storage Operations Manager for a top moving and relocation company in Chicago, Illinois! In order to guarantee smooth residential and business relocations, you will be in charge of logistics, personnel management, and operational effectiveness. For a meticulous professional with moving industry experience, this is a great chance to boost client satisfaction and operational performance.
What You'll Be Doing:
Oversee daily operations to guarantee efficiency, safety, and excellent service in all moving activities.
Manage staff scheduling by allocating team members to jobs while increasing efficiency and lowering costs.
Dispatch staff, assign daily tasks, and troubleshoot unexpected issues.
Supervise warehouse operations, including tracking shipments and maintaining seamless storage procedures.
Manage all aspects of HR, including hiring, disciplinary actions, and terminations.
Enforce safety policies to ensure adherence to legal and operational norms.
Monitor key performance indicators (KPIs) to ensure profitability and operational success.
Collaborate with executives to create strategic plans for continual process improvement.
Effectively communicate with clients and staff to resolve service difficulties.
Ensure that all moving equipment and vehicles are well-maintained and meet safety requirements.
To maintain company standards, conduct frequent employee training and meetings.
Keep accurate records and reports on operational performance.
What We're Looking For:
Prior experience in the moving and relocation industry is essential.
Strong problem-solving skills and the capacity to make sound decisions under duress.
Ability to function autonomously in an autonomous setting.
Management of different teams requires excellent leadership and communication abilities.
Excellent attention to detail and organisation skills.
A bachelor's degree is strongly preferred, with a business-related major a plus.
Proficiency with Microsoft Office applications such as Word, Excel, and email.
Interested? Reach out to Alchemy Global Talent Solutions today!
Gateway Operations Manager
Manager Job 39 miles from Cary
Job Title: Gateway Operations Manager
Reports to: Director, Transportation
Job Status: Exempt, Full Time
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!
Position Summary
The Gateway Operations Manager oversees Sortation Center (3PL) operations and manages First, Middle, and Final Mile supplier operations within the gateway. This role is responsible for supplier performance, process improvements, and operational efficiency while representing corporate leadership in the field. Key areas of ownership include root cause analysis, KPI management, supplier relationships, and project execution.
Job Responsibilities
Oversee 3PL Sortation Center operations in Vernon, CA, ensuring efficiency, compliance, and performance.
Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization.
Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit.
Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements.
Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership.
Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance.
Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability.
Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations.
Job Requirements
Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred.
5+ years in transportation, logistics, or supply chain operations.
Experience managing Sortation Centers (3PL) and supplier networks.
Strong analytical skills in KPI tracking, RCA, and performance management.
Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management.
Proficiency in TMS, data analytics tools, and reporting dashboards.
Pay
Annual Base: $ 80,500-127,600
Work Environment
Onsite role at 3PL Sortation Center
Weekly supplier meetings as per standard cadence.
May require evening, weekend, or on-call availability
Operations Manager
Manager Job 37 miles from Cary
DYWIDAG stands as a global leader in construction and infrastructure technology that works with government authorities, asset owners, construction companies, and design offices to support their infrastructure projects. We have expanded into over 50 countries worldwide and continue to keep infrastructure safe and secure every single day.
The Operations Manager (Warehouse and Shipping) is a key role responsible for outbound shipments, warehouse inventory, and inbound inventory for the Bolingbrook location. This individual will manage and develop a team of warehouse employees, material handlers and fulfillment and shipping clerks.
Essential Functions
Promotes a positive safe working environment by leading safety meetings, conducting safety operations and encouraging safe work every day.
Responsible for team's safety performance and safety metrics.
Oversees hiring, training, promoting, and dismissing hourly and salaried personnel.
Responsible for on-time shipments, tracking metrics in order fulfillment.
Responsible for providing and maintaining warehouse inventory and cycle counts.
Oversees local Fulfillment team to optimize order processing and minimize waste.
Analyzes and plans work force utilization, space requirements, workflow, and design layout of equipment and workspace for maximum efficiency.
Has an eye for continuous improvement.
Recognize waste in order fulfillment processes and work to eliminate waste at every turn.
Comfortable with constantly- changing priorities on tight- deadlines and demanding customers.
Works primarily independently to achieve goals outlined by management.
Ability to write monthly reports and communicate performance to RCOO.
Ability to work and communicate in diverse groups from manufacturing floor workers to senior management.
Required Education & Experience
Bachelor's degree with minimum of 10 years of operating experience.
Extensive experience warehouse and shipping roles.
Familiar with ERP systems and shipping systems.
Competencies
Be proficient in the use of Microsoft Office suite and email.
Be able to multi-task, lead, and direct both hourly and salaried staff.
Travel Requirements
Travel may be required on occasion,
Physical Demands
Daily walking of the shop floor and as needed, outside the company grounds.
Daily work in both office and plant environments.
Flexibility to travel to other DYWIDAG locations occasionally.
Ability to lift and/or move up to forty pounds.
**************************************************************************************
Join our 1,500+ specialists working across 10+ sectors in more than 50 countries!
What else do I need to know?
Safer, stronger, smarter. These values guide everything we do at DYWIDAG. We've been supporting infrastructure since 1865, and safety always comes first. Our strength is rooted in our engineering legacy, and smart, digital technologies are our future. We're looking for passionate teammates with the mindset to succeed in the world of construction whatever role they fill, who can embody these values.
We are committed to promoting equal opportunities in employment, and job applicants will receive equal treatment regardless of gender, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
If this opportunity sounds like the right fit for you, please apply today.
Restaurant General Manager
Manager Job 39 miles from Cary
Seeking a passionate and experienced General Manager to lead the team at an upscale casual dining establishment in downtown Chicago, IL. If you have late-night experience and enjoy a popular, trendy, upscale atmosphere where you can be the life of the party and collect a paycheck, this could be a perfect fit for you! We are looking for a strong leader who can be firm but fair and enjoys building rapport with guests. There is also a significant opportunity for advancement and growth - including an opportunity to become a partner!
Annual Compensation: $95,000 - $100,000 base + 40% bonus potential + comprehensive benefits package
General Manager Qualifications:
5+ years of experience in full-service restaurant management
Energetic and hospitality-minded personality
Reliable and able to work when needed.
Strong leadership and communication abilities, with a talent for motivating and developing teams
Expertise in supervising staff and filling in where needed
Ability to work in a fast-paced environment while maintaining composure and attention to detail
If you're interested in learning more about this wonderful opportunity, please apply today with an updated resume.
Only qualified candidates will be contacted.
Operations Manager
Manager Job 39 miles from Cary
FII USA, Inc., a Foxconn Technology Group Company, is seeking an Operations Manager to lead and manage PCB manufacturing operations and drive operational efficiency across all departments. Once a part of the team, you will be responsible for a wide variety of tasks within the GL6 Production Department in a production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.The Operations Managerwill oversee production planning, implement process improvements, ensure quality standards, and manage budgets while leading a multidisciplinary team in PCB manufacturing operations.Job Responsibilities:
Lead and oversee comprehensive day-to-day PCB manufacturing operations, with a focus on maximizing efficiency, productivity, and resource utilization across all production lines
Develop, implement, and continuously refine operational strategies to enhance production capacity, reduce bottlenecks, and optimize manufacturing workflows to meet increasing demand
Monitor and analyze production metrics to identify areas for improvement
Implement advanced automation solutions to streamline processes
Oversee detailed production planning and scheduling processes, ensuring timely delivery while maintaining optimal workforce allocation and equipment utilization rates
Utilize advanced scheduling software to optimize production cycles
Implement predictive maintenance programs to minimize equipment downtime
Manage comprehensive inventory control systems and maintain strong relationships with supply chain teams to ensure seamless material flow and minimal production disruptions
Implement just-in-time inventory management practices
Drive strategic process improvement initiatives and implement advanced lean manufacturing principles to reduce waste, improve quality, and increase operational efficiency
Lead Kaizen events and continuous improvement workshops; Implement 5S methodology across production areas
Ensure strict compliance with quality standards, industry certifications, and regulatory requirements while maintaining comprehensive documentation and audit trails
Maintain ISO 9001:2015 certification requirements; Oversee IPC-A-610 compliance for PCB assembly
Develop, manage, and optimize operations budget, including detailed cost analysis, resource allocation, and performance tracking metrics
Create monthly variance reports and corrective action plans
Implement cost-saving initiatives targeting 15% annual reduction
Foster strong collaborative relationships with cross-functional teams including R&D, engineering, and sales to ensure alignment of operational goals with broader business objectives
Lead weekly cross-functional team meetings
Develop KPIs that align with company-wide objectives
Other duties as assigned
Qualifications:
Bachelor's degree in Engineering, Operations Management, or related field required; Master's degree preferred
8-10 years of operations management experience with 5+ years in PCB manufacturing required
Experience with advanced PCB technologies and medical/automotive electronics manufacturing preferred
Ability to move throughout the facility, observe manufacturing processes, and occasionally lift up to 25 pounds
Reasons you should work for us:
Comprehensive benefits package including medical, dental, and vision insurance coverage.
Basic life insurance and short-term disability coverage provided by employer.
Supplemental life insurance and long-term disability coverage options available.
401K with employer contribution.
Personal, Vacation, and Holiday paid time off for all full-time employees.
Onsite Aurora Health & Wellness Center available for all employees.
Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
About FII USA, Inc., a Foxconn Technology Group Company: FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Operations Manager
Manager Job 39 miles from Cary
This Opportunity
We are seeking a dynamic and results-driven Manager of Operations to lead daily functions with a strong focus on sales and business growth. The Manager of Operations will oversee the daily operations, including the carrier team, ensuring efficient and accurate execution of services while supporting the team.
This role demands an in-depth understanding of transportation market trends, a strategic mindset, and exceptional relationship-building skills. As Operations Manager, you will oversee all aspects of general operations, carrier compliance management, and the operations/accounts management team, ensuring the department functions seamlessly and efficiently. The ideal candidate will be skilled in ensuring accuracy, coverage, and tracking of customer shipments. Additionally, this role will involve significant cross-functional engagement with both carrier sales and customer sales teams to align strategies, enhance collaboration, and drive overall company success.
Qualifications
Bachelor's/4-year Degree (strongly preferred).
5+ years of experience in sales and operations management roles, preferably in a logistics environment.
Professional, prompt, and polished communication skills, both written and verbal.
Strong interpersonal and relationship building skills.
Strong leadership and problem-solving skills with a focus on results.
Ability to thrive is a start-up environment.
Ability to achieve goals independently and in a team environment
What we offer
Competitive base salary plus an aggressive bonus plan
Full health benefits and 401k matching
Energetic, fun, and friendly work environment
Limitless growth potential
Casual dress code
Open door policy - strong engagement and connectivity with company leadership
Compensation
Salary + Bonus + Competitive Commission Structure
Who is Deploy Solutions Group?
Deploy Solutions was formed in the heart of Chicago by industry experts and market specialists with one goal in mind; to create an improved customer experience through high touch service. Specialized in hauling fresh produce, Deploy Solutions Group has developed detailed processes and proprietary tools to ensure an elevated customer experience and on-time deliveries. We offer the opportunity to expand your skill set working with industry experts while helping to build and develop a fast-growing start-up. We are in pursuit of individuals who are highly organized, quick learners, strong leaders and seamless multi-taskers. Don't just take any job, build your professional career right here at Deploy Solutions Group.
Meet the Team
The Operations team is a key department within the organization focused on servicing and adding value to our end customers. We believe that servicing our customers is the catalyst of our company and what differentiates us from the competition. We are currently looking for candidates who share our vision and passion for success through hard work and results. We value each member of the team and prioritize building and cultivating a fun yet results driven company culture.
Research indicates that women and underrepresented groups often don't apply to roles unless they meet all job qualifications. We seek candidates with diverse experiences and skills. Our descriptions are just a starting point - apply even if you don't meet every requirement but feel aligned with the role. We look forward to hearing from you!
Next Steps
Interested? Please submit your resume and answer the initial questions.
Love Deploy but not this role? Explore our other opportunities or recommend this role to a friend
Deploy Solutions Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other tatus prohibited by applicable law.
Business Manager - part-time
Manager Job 39 miles from Cary
About Us:
Donna Mondi Interior Design, recognized as one of the "Top 100 Designers in the World" by Andrew Martin, is a premier interior and product design firm with offices in Chicago and Denver. Led by the talented and experienced interior designer Donna Mondi since 2001, the firm is passionate about crafting interiors that capture the essence of luxury while remaining functional and livable.
At Donna Mondi Interior Design, we firmly believe that each home should reflect the personality and lifestyle of its inhabitants. We adopt a collaborative approach, working closely with clients, architects, and craftsmen to produce distinct and exclusive residences. Innovation serves as a cornerstone for the firm, as we actively explore the world for inspiration and resources that set our work apart from the ordinary. We aspire to create spaces with a soul, blending architectural and aesthetic elements that elicit emotions as one travels through them.
Position Overview:
As the part-time Business Manager, you will play a crucial role in the operations of our interior design firm. The ideal candidate will bring both strategic and operational expertise to the table, with a strong understanding of working in a creative service-based business. This role is not day-to-day bookkeeping; the focus is financial oversight, reporting and managing of time billing and client invoicing
Key Responsibilities:
Business Operations: Working with the owner overseeing the business operations of the firm, ensuring efficiency and alignment with business objectives.
Financial Management: Manage the firm's financials, including budgeting, invoicing, and accounts payable/receivable. Provide regular financial reports and insights to the leadership team. Oversight on payroll, working with our payroll vendor.
Client Relations: Serve as a point of contact for clients regarding project billing, contracts, and payments. Ensure clear communication and smooth financial transactions.
Human Resources: Assist in employee management tasks, such as onboarding, time tracking, and team communications.
Business Development Support: Assist with the preparation of proposals, presentations, and contracts for new business opportunities.
Vendor Relations: Manage relationships with suppliers, contractors, and service providers. Ensure timely procurement of materials and services.
Building management support: Oversee leases with building businesses/tenants, insurances for the firm, and communication with building vendor and tenants
Business Management: Working with the owner, lead creation and oversight of our business plans.
Qualifications:
Minimum of 5 years of experience in business management, operations, or project management, preferably in the interior design, architecture, or creative industries.
Strong understanding of financial management, including budgeting, invoicing, and basic accounting practices.
Experience with project management software and accounting tools. Experience with Notion is a plus.
Excellent organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment, a strong sense of urgency for follow-through
Ability to work independently with minimal guidance, excellent work ethic.
Strong communication skills, both written and verbal, with the ability to work effectively with clients, vendors, and internal teams.
Ability to handle confidential information with discretion and professionalism.
Self-motivated, proactive, and able to work independently as well as part of a small, collaborative team.
Familiarity with interior design processes and terminology is a plus but not required.
Knowledge of and/or experience with EOS.
Personable, energetic and adaptable and alignment with our core values.
Able to use discretion with confidential information.
Work Schedule & Compensation:
This is a part-time position, approximately 20 hours per week. Flexible hours are available to accommodate your schedule.
Competitive hourly rate based on experience.
Position is hybrid: In the office at least two days (16 hours) per week and the other hours can be from home.
How to Apply:
Please submit your resume, a brief cover letter and references to ******************* with the subject line “Business Manager Application - [Your Name].”
In your cover letter, please include a few sentences about why you're interested in working with us and how your experience aligns with the position.
Janitorial Area Manager-Commercial Cleaning
Manager Job 20 miles from Cary
We are a leading provider of top-tier janitorial services to high-end clients, and we seek a talented Area Manager (Commercial Cleaning) to join our team in IL.
The primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.
Why You'll Love Working With Us?
We are an industry leader offering stability and growth opportunities
FT Benefits include Health, Dental, Vision and Disability insurance,
401k and Health Spending Accounts
Paid time off and holidays
Recognition and Professional Development Programs
An Equal Opportunity Employer --- M/F/D/V
Requirements:
Bachelor's Degree or comparable management experience
Minimum of ten (10) years industry experience
Ability to demonstrate expertise in the fields concepts, practices and procedures
Must have working knowledge of MS Office Suite
Leadership: Demonstrated ability to lead people and get results through others
Planning: Ability to perform short and long range planning
Excellent interpersonal and communication skills
Excellent project and program management skills
Minimum 3 years of experience managing building services(janitorial)
Outstanding written and verbal communication skills
Must be flexible with hours and schedules
Technical knowledge of all aspects of janitorial service delivery
Ability to multi-task
Compensation:
Pay Rate: starting at $75,000 annually
Manager - Trade and Tariff Advisory Services
Manager Job 39 miles from Cary
Tax Manager - Trade Advisory
Tax Manager - Trade Advisory
Time type: Full time
Posted on: Posted 2 Days Ago
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM Trade Advisory Services supports corporate clients to lower costs, manage risks, and drive efficiencies across their US and global customs, tariffs, import/export activities, and operations. We specialize in identifying, developing and implementing practical planning, and compliance strategies, structures and solutions that help transform and create sustained value in cross-border sourcing, manufacturing and distribution of materials and goods. Our team is comprised of leaders experienced in maximizing opportunities and minimizing exposures to fast-evolving and increasingly complex national and global trading requirements, including customs valuation, classification, free trade agreement qualification, export controls, and sanctions found in both national rules and multilateral pacts.
RSM is currently seeking a Manager to join our Trade Advisory Services practice. As a Manager in our Trade Advisory Services team, you will be an integral part of our rapidly expanding practice focused on supporting corporate clients with their customs, tariffs, and international trade planning and compliance activities and operations. You will work with both U.S. and international companies, helping them to understand and navigate through increasingly complex national and global trade requirements, challenges, and opportunities. You will play a role in helping to develop, position, sell, and deliver value-added services as well as guiding and coaching staff to professional growth.
Responsibilities:
Provide advice to clients, in a variety of industries, on import and export matters.
Research, analyze, and deliver solutions on complex U.S. and international customs, tariffs, and international trade issues effectively to clients.
Assess, identify, and communicate compliance risks and cost-saving opportunities.
Efficiently manage and deliver multiple client engagements simultaneously, adhering to tight timelines and budgets to drive profitable revenue expansion.
Build and leverage internal and external relationships to generate workflow and develop project portfolio.
Proactively engage current and prospective clients to support practice growth initiatives and ensure service satisfaction.
Provide appropriate and timely performance feedback and coaching to develop supervised staff.
Work within multi-disciplinary teams to deliver services.
Identify additional areas of opportunities such as international tax, state and local tax, VAT, internal audit, and transfer pricing that could provide value to the client's operations.
Operate on a national level, as needed, to support the needs of clients across the US.
Basic Qualifications:
Requires a minimum of a Bachelor's degree from an accredited college or university.
Requires at least six (6) years of import/export experience as a customs/trade consultant in a professional services firm, law firm, corporate, or government setting.
Requires one of the following: Customs Broker License, empowered official, JD, CPA, or Master's degree in an area related to international trade/economics/business.
Proven technical knowledge and experience in export controls and sanctions, customs valuation, harmonized system classification, origin, marking, entry, Incoterms, trade agreements and special programs such as foreign trade zones, bonded operations, and duty drawback.
Requires the ability to travel both domestically and internationally up to 50% of the time.
Strong interpersonal skills, excellent written and verbal communication/presentation skills.
Fluency in English required; fluency/proficiency in another major language preferred, i.e.: Spanish, Mandarin, German etc.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college/university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $109,800 - $220,600
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
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Fire Protection Department Manager - New Construction and Service - Chicago, IL
Manager Job 39 miles from Cary
We're seeking a dynamic Fire Protection Department Manager in the Chicagoland Area to lead the overall team and cultivate exceptional customer experiences. In this role, you'll be instrumental in building lasting client relationships, from initial contact to deal closure, ensuring customer satisfaction and repeat business. If you're driven to grow and develop professionally, this is your chance to make a significant impact.
Responsibilities:
Provide day-to-day oversight and mentorship to a team of sales professionals, conducting regular performance reviews and providing constructive feedback.
Identify high-potential individuals within the team and develop personalized training plans to cultivate their leadership skills.
Foster a collaborative and inclusive team environment, ensuring alignment with the company's strategic goals and promoting a shared vision of success.
Analyze market trends and competitor activities to develop innovative sales strategies and action plans.
Establish clear and measurable sales targets for the team, tracking progress and implementing corrective actions as needed.
Utilize CRM systems and other sales tools to monitor sales performance, identify opportunities, and optimize sales processes.
Conduct thorough reviews of architectural drawings and blueprints to ensure accurate system design and compliance with codes.
Organize and conduct site visits to assess project requirements and identify potential challenges.
Collaborate with engineering and installation teams to develop detailed system layouts and ensure seamless project execution.
Develop and implement strategies to enhance customer satisfaction and loyalty, including proactive communication and problem-solving.
Establish and maintain strong relationships with key clients, acting as a trusted advisor and addressing their needs effectively.
Gather customer feedback and utilize it to improve team performance and customer service.
Lead the development of comprehensive fire alarm contract proposals, including detailed cost estimations and technical specifications.
Conduct compelling presentations to potential clients, effectively communicating the value proposition and addressing their concerns.
Negotiate contract terms and conditions, ensuring mutually beneficial agreements and securing successful deal closures.
Qualifications:
High School Diploma or equivalent required.
Proven sales management experience within the alarm industry, with a successful track record of team development, client relationship management, and securing fire alarm contracts and repeat business.
Demonstrated ability to lead sales teams to successful contract closure through effective negotiation.
Comprehensive knowledge of the alarm industry and its supporting infrastructure.
Self-motivated and goal-oriented, with a strong customer focus and proven leadership capabilities.
Excellent verbal and written communication skills, capable of presenting effectively to diverse audiences.
If this role is of interest please reach out to ********************************* for a confidential call or apply directly via the link above.
Department Manager
Manager Job 22 miles from Cary
Eddie Washington Center
Department Manager
Mission Statement
Waukegan Township Eddie Washington Center provides transitional housing and community enrichment services to homeless men. We strive to develop holistic case management which may include but not limited to monitoring daily activities, participating in work assignments, addressing daily living skills, receiving job counseling, and budget counseling.
Responsibilities
Provide daily management and long-term development of facility, staff, programming, and services to the Eddie Washington Center Transitional Housing for Men.
Benefits
IMRF Pension * 457 Retirement Plan * BCBSIL PPO Medical, Dental, & Vision * Life Insurance * FSA Plan * PTO (Vacation, Sick, & Personal) * 13 Paid Holidays * Tuition Reimbursement
Requirements
Bachelor's degree in human services or related field.
Prior management experience.
Prior human services experience providing case management service to at-risk individuals.
Familiarity with community agencies and resources.
Valid driver's license and clean driving record.
Link: *******************
Business Manager
Manager Job 33 miles from Cary
Opportunity:
Seton Montessori is seeking a detail-oriented and mission-driven Business Manager to oversee the organization's financial management, and general operations to ensure the school runs efficiently and sustainably while supporting the faculty, staff, children, families, and adult learners we serve.
This full-time, year-round position offers the successful candidate an opportunity to apply their skills and passions while becoming an integral part of a well-established, dynamic professional community. In this in-person role, the Business Manager will contribute meaningfully to Seton's work with families, schools, and adult students, supporting the mission and impact of Seton Montessori Institute and Schools.
This position is ideal for a mission-driven professional who thrives in a collaborative, child-centered environment and is passionate about supporting a Montessori learning community.
About Seton Montessori Institute and Schools
Established in 1965, Seton Montessori Institute and Schools is a renowned Montessori community located in Clarendon Hills, Illinois. Our mission is to prepare children and adults to become thoughtful, effective agents for peace and progress in themselves, their communities, and the world.
Seton Montessori School serves children from infancy through 12 years of age, providing a nurturing environment that fosters independence, curiosity, and a lifelong love of learning. Our 6-acre campus includes wooded areas, outdoor playscapes, and a variety of animals, offering ample opportunities for exploration and connection with nature.
As a lab school for Seton Montessori Institute, we are committed to academic excellence, social-emotional development, and respect for the whole child. Our programs are faithful to Montessori's global vision and design while cultivating a spirit of scientific inquiry.
Seton Montessori Institute, founded in 1970, is a teacher and Montessori school administrator preparation institute affiliated with the American Montessori Society (AMS) and accredited by the Montessori Accreditation Council for Teacher Education (MACTE). Over the past six decades, we have graduated thousands of qualified and caring educators and leaders who serve communities across the United States and around the world.
Our dedication to Montessori education is reflected in our commitment to fostering a collaborative, diverse, and respectful community. We seek team members who share our passion for Montessori principles and our mission to nurture confident, capable, and compassionate learners.
Key Responsibilities:
Financial Management
Accounts Receivable: Manage tuition billing, payment plans, and financial aid allocations for adult and child students
Accounts Payable: Process all inbound bills, validate, and present to leadership for signing
Maintain accurate financial records, prepare reports, and ensure compliance with audits and tax regulations
Contribute to the organization's annual budget process in collaboration with leadership
Work closely with leadership on strategic financial planning
Administrative & Strategic Support
Collaborate with the leadership team of the organization to ensure fiscal responsibility and ethical policy design, maintenance, and implementation
Report to the Board of Directors for the nonprofit organization on a quarterly basis
Partner with the Executive Director and leadership team to maintain smooth daily operations
Support enrollment efforts by managing tuition agreements and financial aid applications
Manage vendor contracts, operational supplies, and facility maintenance agreements
Provide support for independent CPA's preparation of annual audit and Forms 990 and 1099s
Foster positive relationships with families, staff, and external partners
Qualifications:
Bachelor's degree, preferably in business administration, finance, accounting, or a related field
Experience in financial management, preferably in an educational or nonprofit setting
Familiarity with database management, Quickbooks, and general digital literacy
Strong organizational, problem-solving, and interpersonal skills
Ability to handle sensitive information with confidentiality and professionalism
Detail oriented with a focus on improving efficiency and simplicity of processes
Demonstrated commitment to collaborative, diverse, and inclusive community-building
Experience in education organizations and/or familiarity with Montessori education is a plus
Position Details:
$50-55,000 annual salary
30-35 hours per week
In-person position based in Clarendon Hills, IL
Benefits Include:
Group health insurance
Optional group dental and vision insurance
Short-term disability, long-term disability, and life insurance
401K plus company match of up to 3% salary
Paid time off and paid vacation days
Tuition remission for children attending Seton Montessori School
Paid professional development
A dynamic and caring professional community with growth opportunities
Seton Montessori Institute & School is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Assistant Store Manager
Manager Job 31 miles from Cary
AKIRA Assistant Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Assistant Store Manager
Location
Oakbrook Center, Oak Brook, IL
Overview:
AKIRA Assistant Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by experts who eat, sleep, and breathe fashion. Our mission is to help customers look and feel their best. Assistant Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Assisting the store management with recruiting, interviewing, and onboarding exceptional employees.
Supporting the training, mentoring, and retention of talent to encourage growth and success.
Helping to cultivate and maintain a positive and energized store atmosphere.
Contributing to the selling culture by promoting AKIRA's 5 Steps of Selling.
Providing constructive feedback to team members, both in real-time and through written communication.
Motivating and encouraging employees to achieve their best performance.
Assisting in maintaining seamless store operations and ensuring visual presentation meets AKIRA standards.
Supporting the enforcement of AKIRA policies with consistency and professionalism.
Striving to exceed individual sales goals with enthusiasm and dedication.
Contributing to the store's daily, weekly, and monthly sales goals to drive success.
Leading by example to reflect and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
A minimum of 1-year experience in a retail environment, with some management exposure.
A genuine passion for fashion and a strong interest in current trends.
A diligent work ethic with a focus on achieving team and personal goals.
Strong leadership potential with the ability to motivate and guide a team.
Excellent communication and organizational skills to support store operations.
High energy and the ability to act with urgency when needed.
Ability to support and assist in supervising, motivating, and guiding employees.
Flexibility and openness to new ideas and adapting to change.
Solid understanding of visual merchandising and delivering exceptional customer service.
Knowledge of store operations, including inventory control and loss prevention procedures.
Ability to contribute to a dynamic, fast-paced environment with a hands-on approach.
Collaborative attitude, building strong relationships with team members and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Store Manager
Manager Job 19 miles from Cary
STORE MANAGER TRAINEE
Are you ready to take the next step in your retail career and lead a team to success while delivering outstanding customer experiences?
Do you have a passion for mentoring others and a knack for driving team performance in a fast-paced retail environment?
Can you envision yourself transforming store operations and fostering a positive team culture as a future Store Manager?
If you answered YES to the above questions, you may be a perfect fit for our client's leadership roles in the Antioch, IL, and Kenosha, WI locations.
Summary:
As a Store Manager Trainee, you will receive comprehensive training to prepare you for managing your own store. Your responsibilities will include supervising daily operations, ensuring optimal store performance, identifying staffing needs, managing schedules, and developing operational action plans while mentoring and cultivating your team.
How You'll Add Value:
Demonstrate client's Mindsets, Acts Competencies, and Professional Skills (M.A.P.) consistently.
Supervise daily operations and team performance to ensure top-notch customer service.
Communicate and model company values to foster teamwork and employee engagement.
Address and resolve customer concerns effectively.
Maintain proper store signage and ensure product quality and freshness.
Assist in hiring by reviewing applications and conducting interviews.
Prepare and manage weekly staff schedules to ensure optimal coverage.
Set clear job responsibilities and performance expectations for team members.
Conduct store meetings and identify training opportunities for team development.
Ensure a safe work environment and maintain store equipment while adhering to company policies.
Physical Demands:
Ability to stock merchandise from store receiving to shelving; ability to place products, weighing up to 45 pounds, on shelving at various heights
Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
Must be able to perform duties with or without reasonable accommodations.
Job Qualifications:
Must be 18 years of age or older.
Ability to work independently and as part of a team while providing excellent customer service.
Strong skills in building rapport and open communication to enhance team performance.
Proficiency in interpreting company policies and applying management principles, including budgeting and personnel costs.
Capable of operating a cash register and relevant equipment safely, while staying organized and attentive to detail.
High School Diploma or equivalent preferred
A minimum of 3 years of progressive experience in a retail environment
A combination of education and experience providing equivalent knowledge
Prior management experience preferred
What You'll Get in Return:
401(k) Plan
Company 401(k) Matching Contributions
Employee Assistance Program (EAP)
PerkSpot National Discount Program
Ready to Make an Impact?
If you're eager to take on a rewarding role where you can grow your career, apply today to become a Store Manager Trainee!
Store Manager
Manager Job 39 miles from Cary
Join Joe & The Juice as a Store Manager!
At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees' commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
We expect our employees to be engaged, open-minded, and to maintain a positive attitude in all that they do. While hard work and dedication are essential, we also encourage our team to have fun and enjoy each other's and our guests' company. We offer a work environment with great opportunities for development and progression, expecting consistent performance in return.
Role Summary:
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through sparring with your Regional Manager. You will ensure that your store adheres to market-specific legal requirements, company policies, and risk and compliance structures. Leading your team, you will ensure efficient workflows, great guest experiences, and high-quality products.
Your success in this position depends on your ability to lead and develop a highly engaged team, meet cost budgets, reach sales targets, and achieve 4-Wall EBITDA through new and existing company initiatives.
Key Expectations:
· Effectively lead your team members in alignment with company virtues and operational principles.
Key Responsibilities:
· Develop and motivate your team through development plans, feedback, in-store training, meetings, and securing engagement through inclusion and social activities.
· Monitor and actively work with employee engagement, training completion, and employee turnover.
· Ensure a guest-first approach, building strong guest relations in your local community to increase overall guest loyalty.
· Monitor and actively work with the following metrics: Returning guests, app conversions, complaints, waiting time, product availability, and store audits.
· Maintain a safe, secure, and healthy working environment by enforcing both local and company hygiene, health, and safety standards.
· Ensure store shift plans and workflows are optimal and in accordance with the Daily Concept Workflow and Team Positioning.
· Full ownership of stock handling, counting, and ordering to ensure optimal inventory.
· Deliver on sales and productivity targets, and balance waste, DOC, salary cost, and overhead costs.
Your Qualifications:
· Proven leadership skills with a commercial mindset
· Strong interpersonal and communication skills
· Ability to inspire and develop team members
· Commitment to maintaining high operational standards
Why Work With Us:
· Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
· Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
· Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
Join us at Joe & The Juice and be part of a dynamic team committed to delivering excellence in a vibrant and inclusive environment. Apply now and take the first step towards an exciting career with us!
Physical Requirements:
Must be able to stand for long periods of time.
Must be able to lift between 50 and 60 lbs.
Must be able to perform bending, stooping, crouching, and squatting movements.
Must be able to safely handle and use sharp objects.
Must be able to work near and operate a hot grill.
Notice of Non-Discrimination Policy
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JOE EMPLOYEE VIDEO
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NOTICE FOR US JOB POSTINGS
Joe & The Juice uses Chat Interview, a software that uses artificial intelligence (AI) and machine learning (ML), as one tool to assess candidates for employment and help mitigate bias in the hiring process. The Chat Interview identifies the job qualifications and characteristics contained in your responses to interview questions, such as your traits (e.g., conscientiousness or agreeableness), competencies (e.g., accountability or adaptability), and/or communication skills, and compares them against our desired job qualifications and characteristics in the job description for the position(s) for which you are applying. To request an alternative selection process or accommodation for a mental or physical disability, send your request to ******************** and use the applicable subject line, “Alternative Selection Process” or “Accommodation Request.” For information about the type of data Chat Interview collects, the source of that data, and the applicable data retention policy, please visit **************************************************************** To request information regarding the data that Chat Interview collects, the source of that data, and the Chat Interview data retention policy, you may send a written request to privacy@sapia.ai. We will provide the requested information within thirty days of your request.
Close Date: March 5th, 2025
Assistant Store Manager, Prada Nordstrom Chicago
Manager Job 39 miles from Cary
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities.
The acquisition of Pasticceria Marchesi 1824 has marked the Group's entry into the food sector, applying the same high quality criteria. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution.
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
JOB PURPOSE
The Assistant Store Manager is a role model and brand ambassador who is responsible for supporting all aspects of the store business in conjunction with the Store Manager. Professional skills include, but are not limited to: offering exceptional client experience, maximizing store sales, implementing procedural store operations, expertise in team and client development, and upholding all company policy and procedures as put forth by headquarters.
RESPONSIBILITIES
Collaborate with the Store Manager in executing initiatives to support total store needs in management, leadership and coaching
Handle/manage all Employee Relations issues in partnership with Retail Operations and Human Resources.
Supervise all sales, support, and management staff
Meet sales plan, core competencies, and KPI's as set by Corporate
Strong team and business acumen specifically within the luxury retail sector
Responsible for full cycle recruitment in store, which includes: identifying potential candidates, recruiting, hiring, and training for open positions
Coach and develop store staff by keeping team members inspired and motivated
Develop and execute successful strategies for achievement of financial targets
Adhere to all operational policies and procedures set forth by corporate
Understand all aspects of the fashion and luxury market, to make impactful business decisions
Ensure meaningful client experiences are delivered as well as external relationships through networking and knowledge of immediate market
Liaise with corporate departments on a daily basis, including: Public Relations/Events, Marketing, Finance, Loss Prevention, Human Resources, Retail Operations, Merchandising, etc.
KNOWLEDGE AND SKILLS
Previous retail management experience preferred
Adhere to company policies regarding attendance and punctuality, including flexibility in schedule to the business needs
Ability to professionally interact with management, co-workers, and clients
Strong organizational skills, multi-tasking, and prioritizing capabilities
This position will be paid an annualized salary that may range from $85,000-$110,000 and if applicable, may be eligible for commission, bonuses and other incentive opportunities. The rate of pay offered may vary based on may vary depending on job-related knowledge, skills, and experience.
General Manager
Manager Job 12 miles from Cary
Job Title: Indoor Golf Facilities Manager
Duration: Direct Hire, Full-time
Salary: $60,000 - $65,000 Annually
Benefits: 401K (3% Match), Health insurance (in progress for IL), PTO, Bonus opportunities, Employee discounts.
Responsibilities:
• Serve as the main point of contact for customers and employees.
• Manage day-to-day operations, ensuring a smooth and efficient experience for customers.
• Oversee food and beverage operations, ensuring compliance with safety and alcohol regulations.
• Maintain facility cleanliness and ensure compliance with health and safety standards.
• Train and supervise employees, including hiring and scheduling.
• Conduct membership sales, retention, and customer engagement initiatives.
• Handle troubleshooting and maintenance of golf simulators and facility equipment.
• Manage inventory for golf equipment, food, and beverages.
• Assist with sales, marketing, and social media efforts, including capturing digital content.
Required:
• General management or supervisory experience in hospitality, customer service, or sales.
• Strong leadership, problem-solving, and communication skills.
• Bartending license/BASSET certification (or willingness to obtain).
• Basic troubleshooting skills for software and hardware.
• Flexibility to work nights, weekends, and varied shifts.
• Ability to engage with customers and drive membership sales.
Preferred:
• Experience in the golf industry (X-Golf or similar indoor golf facilities).
• Existing local connections within the Hoffman Estates community.
• Marketing and social media experience.