Experienced Restaurant General Manager - Urgently Hiring
Manager Job 48 miles from Canton
The General Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count growth, and sales building activities. Additional responsibilities include focus on employee selection, retention, continuous operational improvement and a strong commitment to hospitality and guest satisfaction. A General Manager must have a strong commitment to guest satisfaction and exhibit Denny's Core Values when interacting with others.
Duties and Responsibilities
• Willingness to assist others without being asked.
• Ability to prepare and interpret financial and operational reports and schedules, analyze data and develop solutions to ensure operating goals are achieved.
• Directs restaurant operations with responsibility for guest service, brand standards execution and employee training.
• Achieves controllable profit and flow thru goals by overseeing all
controllable costs and taking the appropriate corrective action to achieve the desired result.
• Ensures timely implementation, training and ongoing execution of all corporate initiatives and marketing promotions.
• Develops Restaurant Managers and hourly employees through corporate training programs, individual development plans and assignments;
provides coaching and constructive feedback to employees as needed. • Ensures all equipment and facilities are in compliance with Brand Standards and all government regulations and takes corrective action when required.
• Attracts, hires, onboards and retains the best hourly talent to meet staffing requirements and guest service standards.
• Proactively handles employee relations issues and deviations from Brand Standards; involves other company leaders as appropriate to resolve issues.
• Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest counts.
• Monitors that proper security procedures are in place to protect employees, guests and company assets/
• Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restrooms.
• Works to create and maintain an enjoyable and respectful environment for our guests and employees.
• Maintains compliance with all Denny's Brand Standards, to include all state, local and federal regulations.
• Follows management cash handling, inventory and other operational procedures as outlined in Denny's Brand Standards.
• All other tasks and duties as assigned. Qualifications
• Minimum of 3 years experience in restaurant, hospitality or retail management, additional operations and/or leadership experience strongly preferred.
• Associate's or Bachelor's degree preferred or equivalent combination of education and experience.
• Food Safety Manager Certification.
• Strong organizational skills with excellent oral and written communication skills and the ability to communicate with all levels of the organization. • Communicates effectively both orally and in writing in the English language.
• Must possess basic math skills (add, subtract, multiply, divide). • Places a value on diversity and shows respect for others.
• Proven ability to problem solve and handle high stress situations. • Ability to interpret financial statements and understand contributing factors.
• Ability to identify and anticipate opportunities for improvementand implement corrective action steps.
• Ability to work weekends, holidays, evenings and additional shifts as needed.
• Available to travel, to include occasional overnight and airline travel when applicable.
• Licensed to operate an automobile without hours of operations restrictions.
• Must have reliable transportation in order to meet banking obligations.
General Manager
Manager Job 33 miles from Canton
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Problem solving, decision making and conflict-resolution skills.
Basic computer skills.
Must be able to work at least 42-48 hours in a minimum 5 day workweek.
Must be able to follow directions.
Must be able to work irregular hours, nights, weekends and holidays.
Must be able to multi-task and prioritize.
Ability to use restaurant planning tools.
Works with autonomy.
Complies with all Halo Burger Policies and Procedures, and all health and sanitation laws and regulations.
Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
ENVIRONMENT: Frequent exposure to heat and hot liquid shortening while cooking. Frequent exposure to extreme cold when stocking food items/freezer. Occasional exposure to extreme temperatures based on variable weather conditions.
Compensation details: 48000 Yearly Salary
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Fast Track General Manager
Manager Job 6 miles from Canton
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And youre in the right place if youre here for:
Weekly Pay
Bonus Program*
Free Shift Meals
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental, and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference a company that shares your values.
SOMETHING TO HANG YOUR HAT ON
As a General Manager, you will be the leader of your restaurants Meatcraft. You will help your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. From local store marketing to helping reach sale and profit goals, you will be responsible in ensuring that your restaurant is delivering the top meats. To qualify for this General Manager, best-brand-you-ever-worked-for job, you:
Have at least one year of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
RequiredPreferredJob Industries
Management
Manager Executive Compensation
Manager Job 7 miles from Canton
Tenneco is one of the world's leading designers, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 66,000 team members working at more than 200 sites worldwide. Through our four business groups, DRiV, Performance Solutions, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.
This highly visible and key managerial position will work closely with the Senior Director, Executive Compensation in administering global executive compensation packages including base, annual incentive, and equity and cash-based long term incentive programs. This position will prepare key documents and analysis for the top leadership roles of the organization and ensure that the executive compensation team maintains compliance to all policies, procedures, and the overall Tenneco and legal governance. The position is be based in Northville, MI USA and reports directly to the Senior Director, Executive Compensation of the company.
RESPONSIBILITIES:
Administration and Analysis of executive compensation programs, annual and long-term incentive programs.
Researching market trends to evaluate the competitiveness of salaries globally
Track, forecast, and process bonuses for executive level leaders
Analyze, manage, and make recommendations to the jobs and leveling for executive level jobs
Work with local HR and regional Total Rewards on maintaining accurate executive data in SuccessFactors
Work with external vendors and tax department on the taxation of executive compensation programs
Develop and conduct communication on benefit plans with executives. Work with benefits team and vendors on maintaining an accurate record of eligible leaders in benefit plans.
Assist in the preparation and offering process for executive level positions
Help with global Executive annual review process for executive compensation packages
EDUCATION: Bachelor's degree or equivalent experience.
SKILLS & EXPERIENCE:
5+ years' experience in Total Rewards including experience in Executive Compensation
Strong attention to detail, exceptional follow through and consistently delivers results.
Strong project management skills - time management, prioritization and judgement are critical; ability to work well under pressure without compromising quality.
Ability to work independently and proactively in a high performing global organization.
Excellent communication skills, including written, verbal and presentation skills;
Demonstrated maturity and professional presence, comfortable interacting with senior executives.
A flexible, dynamic, proactive and empathetic individual; able to motivate self and others; easily accepts constructive input from others.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
EVS Operations Manager Midnight Shift/May Vary
Manager Job 24 miles from Canton
Employment Type:Full time Shift:Rotating ShiftDescription:
Responsible for supporting the General Manager in oversight of the day-to-day operations of the Regional Health Ministry's (RHM) Environmental Services (EVS) Department.
Works collaboratively with all levels of leadership teams at RHMs and within the region. Assists in development and implementation of effective cost reduction plans and processes that support Trinity Health and RHM EVS goals, objectives, strategies, policies, and procedures. Ensures productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the General Manager and RHM stakeholders are kept abreast of issues or problems impacting program efficiencies and effectiveness. Develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies.
Assists the General Manager in day-to-day management of the RHM's EVS department and ensures program service support objectives are met. Leads teams to provide a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas. Provides operational and technical support to the General Manager in support of RHM stakeholders and EVS managers and colleagues in support of the overall management of EVS programs. Coordinates within the RHM:
Implementation of core program systems (Cleaning Practices and protocols, auditing tools, competencies, etc.)
Staff schedules and daily work assignments.
Special project cleaning schedules as designed and required to properly maintain standards of cleanliness, per local, regulatory and THS standards.
Keeps the General Manager informed of issues affecting program costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits as assigned.
Meets with direct reports and staff, as required, to review overall operations goals/objectives, to address shortfalls and open issues and to encourage open dialogue for suggested process improvements.
Develops and administers Program Quality Evaluations and reviews Customer Satisfaction Survey scores for discrepancies and overall customer satisfaction for Hospitality Services. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies.
Interviews, hires, trains, appraises, counsels, and supervises staff as directed; handles disciplinary actions. Reviews and approves expense reports and holds direct reports accountable to Trinity Health and THS policies and procedures. Reviews hiring justifications to ensure financial cost saving merit.
Ensures timely completion of annual performance appraisals as assigned by the General Manager; addresses colleague problems and issues related to their work or environment. Fosters the development of diverse teams at all levels as appropriate and outlines annual skills development, career growth opportunities, and improvement objectives with direct reports. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the necessary leadership and oversight in cases where disciplinary action or termination is warranted.
Manages multiple projects and tasks in a fast paced environment and possesses the ability to adapt to change. Demonstrates the ability to develop a project plan for major projects with milestones to determine schedule of deliverables to advance project outcomes.
Participates in various RHM committees (Safety; Green; Disaster Preparedness; Infection Control; HR advisory, etc.) as required or selected and remains an engaged interdisciplinary team player in RHM operations.
Ensures all aspects of departmental operations function in a compliant, optimal and efficient manner that ensures patient and customer satisfaction.
Ensures that there are ongoing effective quality improvement programs within the department, inclusive of the cleaning, safety and infection control in the appropriate areas of the hospital.
Ensures safe conditions and procedures are followed at all times to minimize/eliminate workman's compensation claims and create a safe working environment for all Environmental Services colleagues.
Maintains accurate and appropriate records as required.
Demonstrates a cost-conscious attitude to time usage and consistently makes the best use of time.
May handle additional duties and responsibilities as needed or assigned.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
MINIMUM QUALIFICATIONS
A comprehensive knowledge and understanding of Housekeeping/Environmental Services institutional management and hospitality management principles and practices as normally gained through a minimum of two to four years progressive Housekeeping and Environmental Services experience. Bachelor's degree and/or CHESP certification preferred.
Demonstrated knowledge and understanding of JCAHO, Federal, State and local laws, regulations and codes related to safety, sanitation and maintenance of the environment including bio-hazardous and infectious waste management.
Ability to work effectively in a diverse, collaborative, and team oriented culture.
Ability to develop methodologies for collecting and analyzing relevant data; to audit program processes; monitor quality; identify, problems and their root causes, and make recommendations for improvement.
Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization.
A personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands.
Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met.
PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS
Works in a well-lighted, well-ventilated area. Occasionally exposed to normal hospital conditions.
Mobility and ability to stand, walk, bend, stoop and reach as necessary to manage environmental services duties (60% of the time).
TRINITY HOSPITALITY SERVICES MISSION STATEMENT
In the spirit of our guiding behaviors, as stewards of Trinity Health, our pledge is to deliver culinary, nutritional and hospitality excellence in a compassionate and innovative manner to all we serve across our ministry.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Operations Manager
Manager Job 6 miles from Canton
EverLine Coatings and Services is a premier line painting and maintenance company that proudly has a location in Ann Arbor/South Detroit. We provide high quality line painting and pavement maintenance services for parking lots, roadways, parkades, and warehouses.
Our success is a direct result of our dedicated team. Every employee at EverLine is committed to providing complete customer satisfaction in the delivery of our services. We work hard, have fun and have an amazing corporate culture. Our teams are DRIVEN. Dedicated, Resourceful, Integrity-Focused, Value-Based, Excelling, and Nourishing. Are you ready to make an impact?
We are seeking an Operations Manager for our Ann Arbor/South Detroit crew.
As the Operations Manager, you will perform a wide variety of projects for various clients across the region. This is a full-time position.
WHAT YOU'LL DO
● Manage day-to-day shop operations while leading technicians and maintenance crews
● Use equipment to perform line painting, asphalt crackfilling and sealcoating, power washing, epoxy flooring, and more
● Lead operations for key clients while managing reports and data for all jobs
● Review and maintain equipment
● Manage site visits, quality assurance, and safety for all crews
WHAT YOU BRING
● A Michigan driver's license with a clean driving record and a reliable mode of transportation
● Self-motivation, critical thinking, and the ability to solve problems
● Punctuality, organization, and attention to detail
● At least 5 years of site leadership experience
● Experience with small engines (like lawnmowers) and/or paint sprayers
● The ability to work well independently unsupervised
WHAT WE OFFER
● All the equipment, tools, software, data, and training you need to be successful.
● A challenging, fun atmosphere with a great team.
● Competitive wages, flexible working schedule (including opportunities to travel), and benefits
EverLine is committed to diversity in its workforce and is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate.
Staff Manager
Manager Job 24 miles from Canton
Are you prepared to explore the possibilities?
The Western and Southern Life Insurance Company seeks a dynamic and experienced Financial Services Staff Manager to join our team. In this role, you will oversee the recruitment, training, and development of financial representatives, ensuring they have the tools, resources, and support necessary to succeed. The ideal candidate will have a strong background in financial services, excellent leadership skills, and a passion for helping others achieve their financial goals.
As a Staff Manager, you will:
Recruit, develop, and engage your team of financial representatives, assuming accountability for achieving the sales goals established for your staff or agency.
Deliver training that enhances the skills and knowledge of your financial representative staff by providing ongoing coaching and mentorship.
Monitor and evaluate the performance of financial representatives, providing constructive feedback and implementing improvement plans as needed. Set performance goals and track progress to ensure alignment with company objectives.
Work closely with financial representatives to develop and maintain strong client relationships, assisting in resolving client issues and ensuring a high level of client satisfaction.
Compensation & Benefits:
Competitive salary with performance-based incentives.
Comprehensive benefits package, including medical, dental, a company-funded pension plan, long-term incentive rewards, and a generous 401(k) match.
Opportunities for professional development and career advancement.
Collaborative and supportive work environment.
The backing of a company consistently recognized for its financial stability, operating performance, and over 135 years of financial strength.
Minimum Qualifications:
A State Life and Health Insurance license is required.
Series 6 preferred, and Series 63 (where required).
Minimum of two years of experience in life insurance sales.
Proven ability to recruit, train, and develop high-performing teams.
Strong problem-solving skills and the ability to make sound decisions under pressure.
If you are ready to be challenged, we encourage you to explore the possibilities and apply today!
Area Manager, Field Operations
Manager Job 46 miles from Canton
National Grid Renewables is a full-service renewable energy company headquartered in Minneapolis, Minnesota. National Grid Renewables has developed over 2,400 megawatts of wind and solar projects that are either operational or currently under construction throughout the United States. National Grid Renewables has a multi-gigawatt development pipeline of wind and solar projects in various stages of development throughout the United States. National Grid Renewables provides custom solutions for utilities and corporations looking to harness renewable energy for business growth. With deep roots in agriculture, National Grid Renewables prides itself on developing renewable energy projects that are farmer-friendly, community-driven, and beneficial for rural communities.
Position Description
National Grid Renewables is looking for an Area Manager to join our team. The Area Manager, Field Operations will be responsible for oversight and direction for the safe and reliable operation of multiple operational solar sites near Northern Ohio. This position is responsible for leading a safe, high performing operations team of technicians. The Area Manager, Field Operations will implement process initiatives and support daily operations with the resources and tools needed to optimize National Grid Renewables generation assets. The role will encompass setting and achieving business area goals that align with the overall company goals and metrics which focus on safety, reliability and fiscal responsibility. The Area Manager will report to the Regional Director, Field Operations.
Responsibilities
Ensure the solar plant provides maximum availability/reliability in a safe, economical, and proactive manner by providing direction and supervision to operations personnel.
Ensure strict management and compliance of all company and project environmental, health and safety (EHS) programs.
Communicate regularly with various departments: environmental health & safety, engineering, asset management, and other personnel to ensure satisfaction of internal/external customer requirements.
Assist with hiring key personnel, establish training, work and safety procedures, maintenance schedules, and other critical areas required as part of self-performance of operations and maintenance.
Perform staffing activities, counseling, coaching, training, and corrective actions of subordinate employees. Prepare performance evaluations per company instructions and guidelines.
Manage site environmental permits and site vegetation management strategy
Assist team with NERC compliance and other regulatory requirements as determined.
Assist in preparing annual budget for solar sites and maintain operating expenses within.
Participate in and promote job/work package safety analysis, job site safety observations, audits, safety meetings, safety training, and injury/event assessment.
Oversee plant performance and assist with troubleshooting, repairs, maintenance, and warranty activities/claims of all equipment, ensuring compliance with manufacturers' requirements.
Prepare weekly/monthly reports which include but are not limited to, project status, plant statistics, expenses, and adherence to contractual requirements.
Assist with performing QA/QC of the project while still in the construction phase and ensure successful transition from construction to operations.
Participate/lead in the development and revision of site procedures ensuring input from subject matter experts.
Set up sites for proper tooling, inventory, spare parts, and other equipment necessary to perform efficiently and effectively.
Administer warranties. Submit and track warranty claims. Track all on loan parts and reconcile with appropriate parties.
Manage implementation of capital improvement programs, retrofits and operations initiatives.
Participate in root cause analysis and present findings to cross-functional teams, including executive management.
Manage inventory and work with suppliers on parts reorder, perform cycle counts of inventory.
Occasional travel to other plants or locations to support maintenance, troubleshooting, retrofits support other campaigns or for training and meetings.
Other duties as assigned.
Qualifications
Four-year college degree or technical school certificate; or 5 years of related experience or power industry training; or the equivalent combination of education and experience.
Demonstrated experience in electrical facility operations and maintenance including a minimum of 5 years' experience in a broad range of renewable or other power generation development, design, permitting, construction, or operations. Experience within the renewable industry, in addition to solar is preferred.
Minimum 2 years' experience leading a direct team or group of employees and ability to work effectively in collaboration with diverse groups of people.
Ability to work in a fast-paced environment and communicate effectively across all levels of the organization.
Advanced computer skills utilizing word processing, spreadsheets, email, facility control, management and reporting systems, including the use of computerized diagnostic and troubleshooting tools.
Self-directed, motivated, goal oriented, and mission driven with a positive attitude.
Demonstrated ability to coach, mentor, and develop direct reports to be people leaders.
Valid driver's license and ability to travel as needed
Ability to work in extremely adverse weather conditions.
Ability to work around low and medium voltage.
Proficient interpreting electrical schematics and prints.
Must live within 200 miles of all sites in the area and expected to be at a site location 60% of the working week.
Willing to work overtime on holidays, weekends, and on short notice
Preference may be given to candidates with the following:
Experience in solar plant operations.
Experience in high voltage maintenance and switching & ability to run test equipment for troubleshooting.
Experience establishing and improving preventative maintenance programs.
Experience working with Computerized Maintenance Management Systems (CMMS).
Previous supervisory or management experience.
Demonstrated leadership experience.
Pay Range for the posted level: Minimum of $120,000.00 - 150,000.00
We offer a comprehensive benefit package, including Medical, Dental, 401(k) and disability benefits.
National Grid Renewables believe fostering diversity, equity and inclusion is everyone's responsibility. Open, honest and respectful ways of working, learning and communicating are the cornerstones of a successful business, and leveraging inclusion and diversity lead to better business results. At National Grid Renewables, we're focused on creating a work environment where our people feel respected and included, and therefore empowered to be themselves.
Personal Lines Department Manager
Manager Job 48 miles from Canton
About Us
Since 1951, Walton Insurance Group has provided personal, business, life and health insurance services for families and businesses of all sizes. Today, we are one of the most trusted names in insurance. Sales, service, and claims are handled in-house by 60+ dedicated employees. Known in the community as the independent insurance agency with people who “care”, we pride ourselves in working for you, not an insurance company. When you are our client, we are always thinking about your business and family needs. The relationship we build together is more important than the bottom line. Whatever life brings your way, we strive to find the right solution for you, your family and your business. Most of all, your satisfaction is extremely important to us because at the Walton Insurance Group, we're here for you. We believe in honesty, family values, innovation, and community involvement. This is our culture and our course to the future.
Personal Lines Department Manager
Job Summary:
The Personal Lines Department Manager oversees the operations of the agency's personal lines department, managing a team responsible for servicing individual clients' insurance needs i.e., auto, homeowners, and umbrella policies, including tasks such as new business development, policy renewals, customer service, and ensuring compliance with regulations, all while achieving departmental goals and maintaining client satisfaction; requiring strong leadership, underwriting knowledge, and understanding of personal lines insurance products. This position requires the Manager to work in the office.
Key Responsibilities:
Team Leadership
Lead and supervise an eight-person team of Personal Lines Account Representatives, Account Managers, and Client Service Agents (CSAs), assign tasks, provide coaching, and provide performance evaluations. Manage vacation time and payroll reporting for the department. Attend and participate in semi-weekly Management Meetings.
Business Development
Identify new business opportunities, develop strategies to acquire new personal lines clients, and collaborate with carriers to grow the personal lines book of business. Assist with integrating new acquisitions into the agency.
Policy Management
Oversee the Account Executives, Account Managers and CSAs to ensure that the renewal process for existing personal lines policies, including reviewing coverage needs, adjusting premiums, and addressing client concerns are being adhered to.
Underwriting Oversight
Review underwriting decisions made by the carriers, ensuring compliance with carrier guidelines, and managing risk selection for personal lines policies.
Customer Service
Monitor customer service standards, resolve complex client issues, and ensure a positive customer experience.
Compliance
Stay updated on insurance regulations, ensure the department adheres to compliance standards, and manage any audit processes. Actively earn required CE credits to keep licenses active.
Financial Performance
Track key performance indicators (KPIs) related to the personal lines department, including revenue targets, loss ratios, and customer retention.
Training and Development
Provide ongoing training and development opportunities for the personal lines team to enhance their product knowledge and sales skills.
Qualifications:
Minimum of 5 years of experience in personal lines insurance, including underwriting, customer service, and sales; team management/leadership experience required.
Active Michigan Property & Casualty license required.
Proficiency with Microsoft Office Suite, AMS360, and associated carrier platforms; will consider other agency management systems for policy management and reporting.
Proven leadership skills to manage and motivate a team towards achieving goals.
Ability to interact with carrier personnel to resolve issues in a positive manner.
Understand relevant insurance regulations and compliance requirements.
Ability to analyze data, identify trends, and make informed decisions regarding risk selection and pricing.
Excellent communication skills to interact effectively with clients, underwriters, and co-workers.
Clear criminal background history.
Hours: Monday-Friday, 8:00am-5:00pm
Location: 2929 Spring Arbor Road, Jackson, MI 49203
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No solicitation statement Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third-parties for hires made.
General Manager
Manager Job 9 miles from Canton
For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.
Ernest is currently in search of a General Manager for our division located in Romulus, MI. We are looking for talented individuals with a proven ability to motivate, manage, and develop and grow our operations and sales team. This is a full-time position that offers a competitive base salary, plus bonus, along with benefits and an WONDERFUL company culture.
The General Manager of our Detroit division is an exciting leadership position reporting to our Regional Vice President as well as working closely with our executive team managing all activities related to the daily operations of our Detroit division through effective leadership, direction, and motivation of all employees. This role has full P&L responsibility.
Develop and maintain a yearly business plan that includes programs for improving the profitability of the company.
Maximize division profitability by implementing programs that optimize service and inventory management efficiency.
Requirements:
Bachelor's degree and five or more years of experience in a GM or Director Level position required. Advanced degree a plus.
Demonstrated leadership ability along with the ability to get results through others.
Proven track record of building strong relationships across organizational boundaries, overcoming challenging cross-functional issues and the ability to lead/influence others.
Capable of organizing and managing multiple priorities.
Ability to read, analyze and interpret the most complex documents.
Ability to write procedures using original or innovative techniques or style.
Ability to make effective and persuasive speeches and presentations on complex topics to top management.
To perform this job successfully, an individual should have knowledge of, spreadsheet software, order processing systems; project management software and database software.
________________________________________________________________________________________________________
Please learn more about Ernest by watching some of our Youtube videos:
Newest Company Video with Keanu Reeves!
Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
Service Manager
Manager Job 33 miles from Canton
Our Client
Located in Oakland County, our client is a provider of manufacturing solutions, specializing in CNC machines, automation systems, and precision machining services. Customers of our client include those in automotive, aerospace, medical, and general industrial sectors.
The Service Manager Position
The Service Manager leads all aspects of customer service operations, including repairs, rebuilds, maintenance, and installations for CNC machines, automation, tooling and more. The position will manage the service team, ensure customer satisfaction, and oversee quoting, scheduling, and invoicing to maintain department profitability.
The Service Manager also involves developing customer relationships, maintaining service processes in the company's Aris system, managing department tools, and overseeing employee training. The position supports other departments as needed and ensures up-to-date knowledge of all company products is shared internally and with customers.
Targeted Experience, Skills, and Abilities
15+ years' experience managing service or maintenance personnel.
10+ years' experience servicing PLC controlled machinery; CNC Milling Systems a plus.
Understanding of mechanical, hydraulic, electrical, and laser systems.
PLC programming experience required.
Strong trouble shooting ability under high stress situations.
Understanding of German language preferred but not required.
Compensation, Benefits, and Structure
The position is full-time and permanent, with a competitive wage based on skills and experience. In addition, the Company offers 100% employer paid Medical, Dental, and Vision insurance, a 401K with a Company match and immediate vesting, paid time off, ongoing career development and training, and a team-based work environment.
The Recruitment Process
The recruiting process is designed to ensure that we make the right hire for this position and includes a combination of phone and in-person interviews, candidate assessments, a pre-employment background check and drug test.
Our Client is an Equal Employment Opportunity Employer!
Center Manager
Manager Job 14 miles from Canton
For almost 50 years, we've helped more than half a million members reclaim their hair and their confidence. HairClub' s vision is to be the most trusted personal image and lifestyle authority while achieving accelerated growth through powerful member experiences in Centers. With over 100 locations across the USA and Canada where we provide everything from hair regrowth, hair restoration, scalp micropigmentation and much more!
HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, member experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference and help our members confidently go after their dreams!
What you should expect to do:
• Mentor, lead and train your team to optimize development
• Increase Center's Member Retention and Growth
• Implement and execute HairClub's strategies, programs, and communications
• Staff and lead your Center team
• Drive focus on the ultimate member and employee experience
• Ensure the expectations of new, existing, and potential Members are exceeded
Qualifications:
• At least five (5) years of relevant management experience
• Relevant sales and long-term client relationship experience
• Excellent communication and team-leading skills
Measures of Success:
• Increase Center's Member Retention and Growth
• Maintain a Highly Engaged Workforce
• Meet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)
Benefits: After 90 days of employment:
401k
Dental, Vision and Medical
Paid PTO days, wellness days and Paid Holidays
A wealth of opportunities for growth and advancement
Attractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.
Uncapped Bonus Opportunity based on business growth and success of the Center
Are you a People Leader looking for a challenge and a place to GROW, look no further!
HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.
Retail Manager
Manager Job 14 miles from Canton
State and Liberty is an athletic fit, performance fabric menswear brand that caters to a niche customer base in the ready-to-wear and made-to-measure clothing market. Our mission is to provide those with an athletic build the fit and feel they deserve in their dress clothing. We provide a wide range of clothing but ultimately focus on men's suiting and shirting.
Who You Are:
You possess an entrepreneurial spirit and business-ownership mentality. You view the store as your own business and continuously innovate to achieve great results.
You thrive in a high-energy, fast-paced, customer-focused environment
You have excellent interpersonal and communication skills with the desire to motivate, mentor, and influence others in your store and across the company.
You are ambitious, competitive, and passionate about selling, growing your team, and providing exceptional guest experiences.
You possess leadership skills and lead from the front, to push others and teach them to push themselves and have the desire to be challenged and grow as a leader.
You have a ‘no task is too small' attitude and you will be responsible for everything from handling VIP customers to cleaning the bathrooms.
You enjoy having fun and laughing often all while maintaining a competitive, hard-working environment.
What You Will Do:
Utilize critical thinking skills to strategically plan day-to-day operations, prioritize and adapt to the needs of the business, and deliver timely feedback.
Create an outstanding guest experience and oversee all aspects of the store including products, operations, and people.
Be accountable for the total guest experience, ensuring an authentic outstanding level of service through product knowledge, community, and culture.
Speak authentically about our product, community, and culture and communicate honestly and with kindness to create the space for others to do the same.
Under the direction of the Store Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.
We bring new full time hires on with a standard title of "Sales Lead". Even though the initial title might seem a bit generic, we fully appreciate experience and expertise and are glad to compensate appropriately.
If a new hire proves to be a great fit, we are diligent about starting an open conversation with them early on about their trajectory and mapping out a professional development path.
Job Benefits:
Compensation: $18.00-$25.00(based on experience)
Comprehensive health insurance package with an employer contribution
401K available after 1 year of employment
Employee Discount
Opportunity to be a critical member at a people-centric, fast-growing company
IMPORTANT NOTE: Only those applicants under consideration will be contacted. State and Liberty Clothing is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. A reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination, and all other terms and conditions of employment.
Retail Store Manager
Manager Job 10 miles from Canton
Twelve Oaks Mall- Novi, MI
We are a fashion-lifestyle brand of big dreams, colorful confidence, and inspired design. Founded on Family, Fashion and Philanthropy, we believe that our employees and customers are the heart and soul of our brand, and that giving back is the truest form of success. Fashion meets innovation in the design of our two state-of-the-art facilities based in the heart of Austin, Texas, and overflows into the design of our growing retail environment across the country.
Position Overview
As the full-time Store Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in delivering WOW customer experiences and sharing Kendra Scott's purpose within the community. You are passionate about developing a strong team through effective coaching and teaching, you prioritize relationships and attract a diverse network, you make quality decisions to drive results, and your store and team represent the Kendra Scott culture uniquely and positively.
Your Responsibilities
You're Customer Focused: You strive to create a customer centric environment through a “customer is our boss” mentality. You believe in and teach the WOW Service Principles to build strong guest connects with a goal of making a difference in every customer's day!
You Drive Results: You're an expert at driving sales by maximizing overall store productivity and building guest loyalty through WOW experiences. You're entrepreneurial minded at your core and you create, manage, and own your store's business plan.
You Build Networks: You're obsessed about recruiting, hiring, and retaining a high-performing team! You increase brand awareness by building strong relationships. You build unique connections with guests and organizations that further business growth and philanthropic goals. You acquire new customers through traffic driving efforts that increase brands impact.
You Believe in Developing Talent: You're an advocate for your team's growth and development. You explain, teach, and inspire daily! You focus on building skill and capability of those your lead to increase internal opportunities, retention, and organizational advancement. You believe in cultivating people and watching them flourish into their best selves!
You Instill Trust: You're a person of your word. You gain the confidence and trust of others through honesty and authenticity. You demonstrate integrity when making decisions, you ensure audit and shrink results meet Asset Protection Standards, you follow Kendra Scott policies and procedures, and you do the right thing - always.
You Communicate Effectively: You believe good communication results in mutual understanding, harmony, and action. You articulate a clear and compelling message and provide consistent feedback through in the moment coaching, touchbases, development plans, and performance reviews. You actively listen to learn and encourage open expression of diverse opinions and ideas to energize others to work together effectively.
You are Nimble: You find ways to thrive no matter what area of the business you are supporting. You draw on experiences and apply those learnings to a variety of situations. You are curious and flexible. You learn from the past, and do not shy away from trying new things.
You Collaborate: You champion a culture of teamwork by bringing people together to leverage their skills, talents, and knowledge to achieve a common purpose. You prioritize building partnerships through idea sharing, valuing other's interests, and celebrating contributions to create mutual accountability, trust, and commitment.
You are Action Oriented: Because you own the controllable elements of your store's P&L, you are skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions to achieve store financial goals. You take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
You Display Courage: You know that leadership is a courageous act that requires overcoming fear to do the right thing. You are comfortable with tough situations, and you find ways to champion ideas, positions, and others. You care personally about people, and you challenge them directly to achieve greatness!
You Ensure Accountability: You take responsibility and have a “do what I say I'm going to do” mentality. You are answerable for your own actions and the actions of those you lead. Because of this you instill confidence and earn the respect and buy in of others. Your ownership over decisions and actions fosters commitment, feedback, and problem solving.
You Make Good Decisions: You're the calm in the storm and rely on a mixture of analysis, wisdom, experience, and judgment to guide you. You know good decisions are reached through a balance of speed and quality. Even when information is incomplete, you know when to move ahead and act!
Minimum Requirements
Must be over the age of 18
Ability to lift and move at least 50 lbs.
Ability to bend, squat, twist and reach
Ability to stand and/or walk for at least 6 hours per shift
Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts
Our Ideal Candidate Will Have
Bachelor's degree or equivalent work experience
You have a passion for Kendra Scott and what the brand represents, Family, Fashion, and Philanthropy
You've led functional teams in a retail management role previously
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You lead and develop teams and define success as having a significant impact on other's careers
You have excellent communication and conflict management skills.
Business acumen is a part of your everyday language and analyze reporting to drive sales
You have flexible availability - you're available to work when the guest shops!
You have strong connections with local media, non-profit organizations and other key partners to drive traffic and brand awareness
Ability to relocate long-term to pursue career growth opportunities is strongly preferred
We are an equal opportunity employer and value diversity at our company.
Restaurant Manager
Manager Job 30 miles from Canton
The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. ResponsibilitiesSupervise day-to-day activities and assist in the food and beverage outlets Create innovative programs and promotions that drive revenue through increased guest patronage Aid in all financial budgeting operations to maximize profitability
Qualifications
At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work
Overnight Resort Jobs
Manager Job 46 miles from Canton
$14.25 - $15/hour
Ages 18+
At Cedar Point, work is FUN! Working in a housekeeping or night auditor role means you will ensure the hotel is clean and presentable for our guests and give memorable service to each guest you encounter. You'll also…
Be responsible for providing a clean, healthy, attractive environment in public guest areas of Cedar Point Resorts.
Check guests in and out of our hotel properties and answer any guest questions or concerns throughout their stay.
Gain meaningful experience in the hospitality industry while working with experienced professionals within our hotels
Some of our amazing perks and benefits:
Paid training and FREE uniforms!
FREE Admission to Cedar Point and our other properties!
FREE tickets and discounts to local attractions!
FREE tickets for family and friends!
20% discounts on food and merchandise!
Employee-only ride nights, game nights, and FREE FOOD events!
Responsibilities:
Cedar Point provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy. As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
People who love helping others and will support the needs of our guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse backgrounds.
Individuals with a passion and excitement about Cedar Point.
Availability to include some weekdays, weekends, evenings, and holidays.
Unit Manager
Manager Job 48 miles from Canton
Sign-on Bonus - $10,000
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay,
Life Insurance,
401K with matching funds,
Health insurance,
AFLAC.
Employee discounts
Tuition Reimbursement
SPOTLIGHT, our virtual community and rewards and recognitions program, exclusively for Ciena staff members
In addition, we will help you advance your career with tuition reimbursement, discounts and other support.
You will join an experienced, hard-working team that values communication and strong teamwork abilities.
Responsibilities
Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care.
Evaluates guests' responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications
Current state nursing licensure required.
Current CPR certification and additional certification in a nursing specialty desired.
Management or supervisor experience in long-term care or geriatric nursing preferred.
About Ciena Healthcare
Ciena Healthcare is Michigan's largest provider of skilled nursing and rehabilitation care services.
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!
#IND123
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T0634)
Manager Job 14 miles from Canton
Starting Hourly Rate / Salario por Hora Inicial: $16.25 USD per hour
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.
ALL ABOUT GENERAL MERCHANDISE
Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Expert can provide you with the:
Knowledge of guest service fundamentals and experience supporting a guest first culture across the store
Experience in retail business fundamentals including: department sales trends, inventory management, and process efficiency and improvement
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
As a General Merchandise Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Create a welcoming experience by authentically greeting all guests
Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
Engage with guests in a genuine way, which include asking questions to better understand their specific needs
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
Be knowledgeable of GM areas to ensure sales floor is zoned, in stock and accurately signed and priced for guests
Acknowledge guests as you complete workload with minimal guest disruption; partner with leadership to prioritize daily workload based on business and guest needs
Ensure regular and promotional signing is set accurately for GM categories and be knowledgeable of products in the ad
Execute inbound, replenishment, backroom and signing processes for GM areas
Execute processes including pricing, presentation sets, and inventory accuracy as directed by your leader for all areas
Understand how operational procedures, like planogram (POG) ties, product capacities and salesfloor quantities impact shortage, profitability, in store replenishment and inventory accuracy
Operate power equipment only if certified
Follow processes accurately with attention to detail, monitor own progress
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
Support guest services such as back-up cashier, and digital fulfillment processes and maintain compliance culture while executing those duties, such as federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET! excites you…. That's why we love working at Target
Stocking, Setting and Selling Target products sounds like your thing… That's the core of what we do
You aren't looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded
The good news is that we have some amazing training that will help teach you everything you need to know to be a General Merchandise Expert. But, there are a few skills you should have from the get-go:
Welcoming and helpful attitude toward guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work both independently and with a team
Resolve guest questions quickly on the spot
Attention to detail and follow a multi-step processes
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Accurately handle cash register operations as needed
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Find competitive benefits from financial and education to well-being and beyond at .
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at ************** for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Sales Assistant Manager (Automotive mfg)
Manager Job 26 miles from Canton
We are seeking a dynamic and driven individual to join our team as a Sales Assistant Manager for Automotive parts manufacturer in the Warren, MI area. The Sales Assistant Manager will be instrumental in understanding and representing the sales data landscape of our company. They will focus on generating new business and closing sales. They will be responsible for activities such as prospecting, lead generation, developing and managing customer relationships, and closing deals. They are often external facing, meaning they may engage directly with customers. will analyze sales figures, market research, and industry trends to help make informed decisions about sales strategies and goals. They will also provide support to the sales leadership team, ensuring that the sales team has the resources they need to close deals successfully. They may be responsible for tasks such as data entry, lead tracking, order processing, creating sales reports, and other administrative or operational tasks that support the sales team. The ideal candidate will have a strong analytical background, excellent communication skills, and the ability to work collaboratively with the sales and marketing teams.
Essential Duties and Responsibilities:
Responsibilities may include, but are not limited to
Reporting: Develop regular reports on sales trends, customer behavior, and market analysis. Present findings to the sales team and upper management in a clear and concise manner.
Forecasting: Use historical data and market trends to create accurate sales forecasts. Assist in setting
Sales management: Issuing invoice, entry sales data to system, collecting account receivable, supporting to solve delivery issue/ customer claims.
Sales Data Analysis: Collect, analyze, and evaluate sales data to track performance against sales targets and identify areas of opportunity or underperformance.
Performance Tracking: Monitor ongoing sales performance, comparing actual results to forecasted figures, and suggest adjustments to strategies, as necessary.
Market Research: Conduct market research to identify latest trends, competitive behavior, and customer preferences.
Collaboration: Work closely with the sales and marketing teams and manager to understand their needs and provide support for sales initiatives.
Customer service: Engage directly with customers, developing and managing customer relationships, and closing deals.
Sales Strategy: Assist in the development of effective sales strategies and marketing campaigns by providing data driven insights.
Process Improvement: Continuously seek to improve data collection and analysis processes for greater efficiency and accuracy.
QUALIFICATIONS AND SKILLS:
Minimum of bachelor's degree in Business, Engineering or related discipline or the equivalent combination of education and experience.
A minimum of 5 years of related experience, preferably in a manufacturing environment.
Strong interpersonal/communication (verbal and written) skills.
Proven experience as a Sales Assistant Manager or similar role.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Adept at queries, report writing, and presenting findings.
Experience with data visualization and business intelligence tools such as Tableau, Power BI (Business Intelligence), etc.
Advanced proficiency in Excel (pivot tables, lookups, etc.).
Excellent verbal and written communication skills.
General Manager
Manager Job 14 miles from Canton
With over 50 stores and the largest avocational cooking program in the US,
Sur La Table
offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.
The General Manager plays a key role in the success of a Sur La Table store by leading a high-performing team that inspires customers throughout every stage of their culinary experience. This position combines strategic business acumen with strong operational expertise to drive both culinary and retail business performance while delivering #bestincenter service.
Key Responsibilities
Leadership & Team Development
· Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail.
· Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture
· Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.
Customer Experience & Brand Representation
· Remains knowledgeable by staying updated on products, utilizing available training, and seeking additional resources as needed.
· Ensure exceptional customer experience by leading a customer-focused culture.
· Uphold Sur La Table's brand standards through outstanding service, store presentation, and culinary class execution.
· Address customer concerns and resolve issues to maintain satisfaction and loyalty.
Sales & Business Performance
· Exceed sales goals by developing and implementing strategies to enhance the culinary and retail business.
· Analyze key performance metrics daily and leverage insights to optimize store performance.
· Ensure achievement of sales goals and financial targets through effective merchandising, marketing, and customer engagement.
Operations & Compliance
· Oversee daily store operations, ensuring compliance with company policies and procedures.
· Maintain accurate inventory levels, minimize shrink, and ensure proper product merchandising.
· Ensure store safety and cleanliness, addressing any maintenance needs promptly.
· Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.
· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy
· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
Physical Requirements
· Ability to communicate verbally and work cooperatively with associates and customers
· Ability to remain standing for up to 5 hours at a time
· Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
· Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
· Ability to lift and/or move merchandise weighing up to 50 lbs.
· Ability to ascend/descend ladders to retrieve and/or move merchandise
· Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
· Workweeks are expected to be between 46 and 48 hours with the ability to have a flexible schedule, including nights, weekends, and holidays
· Regular and predictable attendance
Qualifications & Experience
· 3+ years of retail management experience, preferably in a specialty or culinary retail environment.
· Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
· Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
· Excellent communication, problem-solving, and decision-making abilities.
· Passion for community engagement and providing exceptional customer experiences.
· Proficiency in Microsoft Office and retail management systems preferred
This represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the and other duties, as assigned, may be part of the job. This is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.
CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact ************************.