Manager Jobs in Bluffton, SC

- 1,036 Jobs
All
Manager
District Manager
Operations Manager
District Leader
Branch Manager
Customer Service Manager
Area Manager
Store Manager
Assistant Restaurant Manager
General Manager
Deli Manager
Service Manager
Assistant Manager Of Operations
Zone Manager
  • District Leader

    Parker's Kitchen 4.2company rating

    Manager Job 18 miles from Bluffton

    The District Leader maintains a visible presence within the assigned district; oversees multi-unit convenience store operations to maximize sales and profitability within the district. ESSENTIAL DUTIES AND RESPONSIBILITIES Responsibilities: Store Financial Performance Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses Responsible for achieving short and long-term sales goals and action plans to maximize revenue projections Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory Periodically audit pricing, promos, voids and waste at each store. Assists management in identifying trends and is proactive in finding resolution Take corrective action to prevent or resolve inventory losses caused by employee or vendor theft and accounting errors Maintain budget targets with shrink, labor, supplies, cash and lottery Hold store managers to follow a labor budget specific to each store based on established labor model, sales history and current trends Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends Marketing, Merchandising and Community Relations Work with marketing department to achieve sales objectives, programming and inventory turns at each location Train and hold stores accountable to implement product launch plans in coordination with the marketing departments' planning calendar; ensures the availability of promotional items Train and motivate the management team to drive sales plans, programs and promotions to meet stores objectives Makes certain store display set up is in accordance with plan-o-grams and merchandising requirements set by the company Ensure merchandise is displayed for great brand presentation through strategic merchandising techniques set by the company Oversee in-store promotions and customer appreciation events as requested by the company Ensure consistent company image throughout all promotional materials and events Assist in building community relations throughout region to maintain brand reputation and involvement within local neighborhoods Communicate with Director of Operations and Director of Marketing regarding any marketing or promotional activities before implementation Conduct competitive analyses through gas and merchandise surveys Maintain communication with field operations and management Speak honesty and act with integrity at all times Effectively communicate pertinent information to staff and management teams; encourages open communication and feedback Earn the trust of others through open, honest communication and follow through Facilitate meeting with store managers a minimum of one time each month Proactively communicate operational openings of each store to Human Resources and assists in the hiring process for managers and employees as needed Complete store roster each week to confirm there are no ghost employees and pass codes are secure Work with Director of Human Resources to ensure that employee's disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination Complete status/payroll change form for all compensation changes and management transfers to Human Resources within the same week of the effective date Coaching, development, performance and morale of management teams and staff Make certain employee applications, interview guides, reference check forms and all other personnel information are kept in a secured location at each store Lead by example in following established recruiting, interviewing and hiring procedures and holds direct reports responsible to do the same Ensure established company new hire orientation and training programs are completed and utilized to standard Coach management on how to determine appropriate staffing levels within the store to ensure great customer service while managing labor costs Supervise the performance and development of managers by periodically providing feedback to improve performance levels; administers corrective action documentation as needed Conduct management performance evaluations and ensures employee reviews are conducted timely as required by company standards Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates Focus on the retention of quality employees and management by providing opportunities for growth and development; makes employee development a priority Provide personal recognition of employees and managers to reward their contributions toward goals and company objectives Provide a leadership climate which promotes fair and consistent application of company policies and procedures Make recommendations which are “given particular weight” for hiring and firing other employees within the respective store Provide “added value” to the store through building relationships, supervising, coaching, and mentoring of staff procedures, store cleanliness and customer service levels; insists on high standards Management and Leadership responsibilities Support the team with a hands-on management style and leads with a sense of urgency and purpose Complete a minimum of one pm drive by at each location a minimum of once per month Complete checklist each day while visiting the stores to monitor key controllable areas and submits to DO for review Collect and forwards competitive activity to management Complete responsibilities within established deadlines and maintains commitments Customarily exercises discretion and independent judgment to ensure sound operations Perform “concurrent duties” of non-exempt tasks during appropriate times. Hold employees responsible to complete shift checklists, store walk's cleaning projects and ensures the completion of tasks Direct employees to maintain clear isles and walkways in compliance with ADA Title III requirements Adhere to company safety and security practices at all times Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards Hold management and employees accountable to practice sanitary and safe food handling procedures at all times Knowledge, Skills, and Abilities: Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions Must be detail-oriented and accurate Must have good interpersonal and problem-solving skills Ability to multi-task effectively in a busy environment Responsible, dependable, and adaptable to change District Managers are scheduled a variable five-day work week, or as business necessitates EDUCATION AND REQUIREMENTS Required: Associate or bachelor's degree or equivalent experience Must maintain a current, valid, unrestricted driver's license with an insurable driving record Current SERV Safe Certification Successful completion of age restricted alcohol and tobacco sales training Successful completion of UST Training Preferred: Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's PHYSICAL REQUIREMENTS Shift Length - Varies - 8-to-10-hour shifts Flooring and Lighting - Cement and florescent lighting Environment - Subject to wet floors, temperature extremes, and loud noise Parker's Companies is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
    $63k-109k yearly est. 33d ago
  • Operations Manager

    Confidential Jobs 4.2company rating

    Manager Job 18 miles from Bluffton

    This position is responsible for the overall output, quality, condition, and capability of the operations including production, receiving, storage and shipping of products to meet the customer needs. This position must ensure that the processes, equipment, documentation, and personnel are in place to meet the business objectives of the company. Duties: Accomplishes distribution operations through training, delegating, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforces all policies and procedures. Achieves operational objectives by contributing operations information and recommendations to strategic plans and reviews. Prepares and completes action plans; implements production, fulfillment productivity methods, to achieve safety, quality, delivery, and cost standards. Problem resolution using lean tool set, completes audits, identifies trends, and shares best practices with peers. Meets overall distribution operations financial objectives by forecasting labor requirements; participates in the annual budget process; scheduling capital expenditures; analyzing variances; initiating corrective action plans. Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; deploying company processes for receiving product, equipment utilization, inventory management, and shipping. Working closely with peers from other facilities. Develops warehouse design by planning layout, product flow, and product handling systems, evaluating and recommending new equipment. Develops warehouse operations system improvements by analyzing process workflow, manning and space requirements, and equipment layout, implementing changes as necessary. Coordinates activities of Warehouse with activities of sales, inventory control and purchasing departments to ensure availability of merchandise. Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with all legal regulations.Ensuring that all employees are treated equally and ethically. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Will work closely with local sales and supply chain to ensure that the best possible outcome for our customers and the company is achieved. Implement and enforce safety standards to promote a culture of working safely. Other duties as assigned. Education and Qualifications: Bachelor's Degree in Business, Operations Management, Supply Chain and/or equivalent work experience. 7+ years of warehouse operations experience. 7+ years supervisory experience. Knowledge of MS Office Suite, ERP systems. Some travel may be required.
    $60k-96k yearly est. 5d ago
  • Operations Manager

    Nautical Boat Club of Savannah

    Manager Job 18 miles from Bluffton

    Operations and Manager The Opportunity: We are looking for an Operations Manager to join our team. Do you have strong customer service skills, an entrepreneurial spirit, and a desire to be part of the crew? If you are looking for an opportunity to advance your career, enhance your boating knowledge, and incorporate your affinity for the water, we encourage you to consider this position! The benefits: · Competitive salary and bonus potential. · Participation in our revenue-sharing program. · Paid time off. · Professional development and opportunities for advancement. · Working on a team with shared passions. · Free Vitamin D! The Responsibilities: · Supporting the Area Manager with operations at each club including but not limited to assisting office, dock, and maintenance staff. · Supporting the Area Manager with sales and marketing efforts. · Participating in one or more parts of the boat fleet life cycle including planning, financing, purchasing, routine maintenance, and divesting of the asset. · Supporting the management team in identifying new markets and opening of new locations. · Representing Nautical Boat Club at community events, trade shows, recruiting fairs, etc. · Leading off-season quality improvement projects. What makes you a great fit: · Great work ethic is in your nature; · You understand the criticality of delivering great customer service; · As a lifelong learner, you are looking for growth and advancement; · You take initiative and thrive in situations where given autonomy; · You are a problem solver and enjoy coming up with creative solutions to new challenges; and · Sitting inside is the opposite of where you'd rather be. Who we are: At Nautical Boat Club, we are committed to providing the best and most memorable boating experiences for our members. When it comes to taking care of our members, our fleet, and the marinas within which we operate, we are dedicated to supplying white glove service with integrity and care. No matter their role within NBC, every one of our team members is integral to the overall boating experience of our members and shares our commitment to service and professionalism. Our Values: 1. We are passionate about sharing the boating lifestyle 2. We sweat the small stuff 3. We help to create lifelong memories 4. We are selfless team players 5. We are committed to doing the right thing, right now 6. We cultivate meaningful relationships Nautical Boat Club are equal opportunity employers. We are committed to providing all applicants and employees equal employment opportunities regardless of race, color, gender, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, or gender identification. All employment decisions are based on business need, individual qualifications, and merit.
    $47k-81k yearly est. 4d ago
  • Area Manager

    Imperium Global 4.0company rating

    Manager Job 18 miles from Bluffton

    My client, a Georgia-based contractor specializing in civil and marine construction, is seeking an experienced Area Manager to lead operations in the Savannah region. This is an exceptional opportunity for a seasoned construction professional to oversee large-scale infrastructure, marine, and site development projects while driving business growth and operational excellence. Key Responsibilities: Oversee and manage multiple civil and marine construction projects in the Savannah area. Ensure projects are completed on time, within budget, and in compliance with safety and quality standards. Lead project teams, including project managers, superintendents, and field staff, to ensure seamless execution. Develop and maintain strong relationships with clients, subcontractors, and regulatory agencies. Monitor financial performance, project schedules, and resource allocation to optimize efficiency and profitability. Support business development efforts by identifying new opportunities and expanding the company's market presence. Ensure adherence to all federal, state, and local regulations related to civil and marine construction. Qualifications: 10+ years of experience in civil and marine construction, with a track record of successful project management. Strong leadership and team-building abilities. Expertise in marine infrastructure, dredging, bulkheads, piers, and heavy civil construction. Experience with budgeting, scheduling, and contract management. Excellent problem-solving and communication skills. Bachelor's degree in Civil Engineering, Construction Management, or a related field preferred. Valid driver's license and ability to travel as needed.
    $59k-81k yearly est. 30d ago
  • Operations Manager

    Waffle House, Inc. 3.7company rating

    Manager Job 18 miles from Bluffton

    Since 1955, Waffle House has provided outstanding careers and opportunities for professional achievement that is unmatched in the restaurant industry. Since we only promote from within, significant career opportunities are available for growth and multi-unit management. Waffle House currently operates 1,830+ company-owned (not franchised) restaurants and plans to add another 800+ in the next 10 years. We are looking to hire high-energy leaders who value long-term career advancement, are hospitality focused and driven to bring their best to the table every day. There is no restaurant simulator. We believe in learning by doing. As a Unit Manager, you're in charge of your own restaurant. You'll go from learning the basics to being great at running all aspects of our business: managing, coaching, training, and developing your team of associates, restaurant service and production, and building relationships with your customers and the surrounding community. Waffle House company- wide first year income averages: Unit Manager (1 restaurant) $63,000-$80000. District Manager (2-3 restaurants) $83,000 - $113,000, average promotion 12-18 months. Division Manager (6-9 restaurants) $109,000-$138,000, average Promotion 18-36 months. Invest up to 10% in Waffle House stock with a $17,500 stock option on your first day of employment. Stock options awarded annually and at increasing value with each promotion throughout your career. District Manager - $70,500 stock option, Division Manager - $87,000 stock option. Great paid training and career development where you control your career path. Stable company structure, leadership, and financial strength. A well-known and recognized brand. A fun, people-centered environment. Low debt, employee owned and growing company with great opportunities for rewards and benefits. Opportunity to make an impact early in your career working in a fun, people-centered environment Promotions solely from within, so get in early and make an impact. 30 Days of vacation. Great paid training with ongoing leadership development. $6000 Annual Educational Bonus. Comprehensive Benefits Package - medical, dental, vision and life insurance. Opportunity to make an impact early in your career. Excellent growth opportunities with a stable, well-known company. Ownership opportunities with a successful private company through participation in our Waffle House stock plan.
    $63k-80k yearly 5d ago
  • Branch Manager

    Malone Workforce Solutions 4.6company rating

    Manager Job 25 miles from Bluffton

    Bring your personality to the Malone team! Go-getter. Straight-talker. People person. If that sounds like you, consider joining us for our mission. At Malone, there is nothing we love more than helping people and companies connect to accomplish amazing things. About Us: Malone is a private, award-winning company dedicated to providing staffing and recruitment needs to clients across the nation. Ranked on the SIA 2024 Top 100 List as one of the Largest Staffing Companies in the US, it is our pleasure to serve as the workforce resource and to make a positive impact on people's lives. Malone is actively recruiting an enthusiastic and results-driven Branch Manager to join our team. If you are passionate about growth, building relationships, and problem-solving, we would love to hear from you. Position Summary: The Branch Manager is primarily responsible for supervision of day-to-day operations, developing and leading a team, growing and maintaining client relations, establishing goals, implementing policies/procedures in compliance with federal and state requirements, and overseeing branch P&L. This includes collaborating with sales and marketing teams to generate new business, along with recruitment and placement of talent pipelines. Location: Pooler, GA 31322 Job Type: Full-time Primary Responsibilities: • Manage and mentor branch office staff • Run day-to-day operations of the branch • Hire, develop, and train employees • Establish goals, activities, and objectives • Develop new customer contacts while maintaining current customer relationships • Generate sales leads and business development within the market area • Lead branch efforts to identify, screen and place qualified candidates in temporary and contract roles • Handle personnel functions within the branch • Recruitment, screening, and placement of applicants • Branch P&L responsibility; drive profitability, control costs, and utilize resources • Expedite Workers Comp and UI claims • Other duties as assigned Qualifications: • Bachelor's degree preferred or relevant work experience • Previous experience in a supervisory role or a minimum of 3 years of recruiting or staffing • Superior customer service, public relations, and interpersonal skills • Ability to motivate and lead • Available to work in office Monday - Friday 8am - 5pm • Experience in Business Development or business to business sales a plus • Previous experience with light industrial, manufacturing and/or warehouse settings a plus Perks: • Full Benefits Package including health, dental, vision, and life insurance • Opportunities for internal advancement • Relaxed office environment with casual dress code • Fun, results-driven culture- we reward hard work and celebrate success as a team through company-sponsored activities and team-building events • Career Development Opportunities • Opportunity to work with a talented and driven team to support you • Paid Time Off and 11 paid company holidays • Partnership with Point University, an accredited institution, to provide tuition discounts • 2 Days of Giving- Employees get two days of paid time off each year to volunteer their time at an organization of their choice • Health and Dependent Care FSA options • 401K with Company Match Management Registry, Inc. hiring decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For more information, please contact our corporate office at **************.
    $42k-61k yearly est. 24d ago
  • Location Manager

    Find Great People | FGP 4.0company rating

    Manager Job 18 miles from Bluffton

    Our client, a large transportation company is seeking to hire a Location Manager for their Savannah, GA location. This position is responsible for ensuring that the store runs efficiently while providing exceptional customer service. The Location Manager will lead a team, manage inventory, and implement strategies to achieve sales goals. Strong leadership and organizational skills are essential for success in this role. Responsibilities: The Location Manager will supervise, coach, and direct employees and provide clients with excellent customer service This position requires a sales and goal oriented, customer centric focus and is responsible for hands-on training, coaching, and motivating of team members at the locations Provide hands on leadership to ensure every customer has an exceptionally positive experience in alignment with the company core values Responsible for driving sales and meeting location specific goals and through coaching and motivating location team members Effectively and efficiently manage fleet utilization and inventory Ensures the team is providing a personalized customer experience in line with the company core values Conduct daily Fleet Inventory management Uphold company standards and procedures Recognize systematic and implement process improvements Handle onsite recruiting, and daily scheduling and management of staff in both locations Take ownership in the success of the location's performance and be the changing force when the location needs improvement, showing care and concern for all interests of the business Qualifications: Sales: 5 years (Required) Management: 5 years (Required) Able to work Monday through Saturday Valid driver's license and acceptable motor vehicle record At least 21 years old and legally authorized to work in the US Excellent communication and customer service skills Detail oriented, process improvement, and analytical problem-solving mindset Proficient in Microsoft office suite and other technologies Enjoy working independently and in a small team setting Excels in customer-facing role Able to work Monday through Saturday High school or equivalent (Required) Compensation: Salary $51,500 Commission eligible Monthly Management Bonus Potential
    $51.5k yearly 9d ago
  • Assistant Restaurant Manager

    Oysterlink

    Manager Job 18 miles from Bluffton

    About the job OysterLink is the go-to website for sourcing top-tier jobs in the hospitality industry. We're looking for an Assistant Restaurant Manager to join the team at B&D Burgers in Savannah, Georgia. If you are passionate about delivering exceptional customer service, then we'd love to hear from you. At OysterLink, we specialize in connecting the best talent with top-tier opportunities. Our client is seeking an Assistant Restaurant Manager who thrives in a high-energy, team-oriented environment and who can guide their team to exceed guest expectations. This isn't just another Assistant Restaurant Manager job listing. It's an opportunity to deliver exceptional customer service at a top-quality dining establishment in Georgia. What You Will Be Doing Be dedicated to great customer experience Be a role model and hold team members accountable for operational and quality standards Assist in overseeing all restaurant operations Hire, train, retain and develop team members Monitor sales performance and implement strategies to increase store profitability Ensure compliance with company policies and procedures What You Won't Be Doing Working in a static, day-to-day managerial role-this position is for a proactive leader who thrives in dynamic environments Conducting legal compliance audits Handling IT infrastructure or complex systems maintenance Basic Requirements Previous experience working in a restaurant environment Excellent organizational skills with the ability to multitask and prioritize tasks effectively Strong communication and interpersonal skills to interact with customers and employees Ability to work in a fast-paced environment and adapt to changing priorities Proficient in basic math skills for cash handling and inventory management Proof of eligibility to work in the United States Benefits Dental insurance Employee discount Health insurance Paid time off Vision insurance About OysterLink OysterLink is the premier platform for hospitality professionals seeking part-time and full-time opportunities across the U.S. We specialize in matching skilled candidates with employers who value their experience and expertise. Join our network today and find the perfect kitchen management opportunity.
    $35k-50k yearly est. 5d ago
  • General Manager

    Bojangles 4.1company rating

    Manager Job 17 miles from Bluffton

    Responsibilities: The General Manager (GM) has overall responsibility for managing daily operations of a single restaurant (24 - 30 employees) ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e.,increased sales, profitability, and employee retention). The GM leads the restaurant management team and oversees the financial controls, operations, people development,customer service and company compliance within the restaurant across all shifts. A GM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position is overseen by a Area Manager (AM) and directly manages Team Members, Shift Leaders and Assistant Managers. Required qualifications: Legally authorized to work in the United States Management skills: hiring and onboarding Management skills: conducting performance reviews Management skills: termination of employment Management skills: writing schedules Management skills: resolving customer complaints Management skills: managing employee conflicts Comfortable handling customer complaints Able to stand for duration of shift Preferred qualifications: 4+ years of experience in the food & restaurant industry 21+ years or older At least high school diploma or equivalent or higher Management skills: supervising employees
    $33k-42k yearly est. 60d+ ago
  • Manager CV Services

    Memorial Health University Medical Center 4.4company rating

    Manager Job 18 miles from Bluffton

    Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Manager CV Services with Memorial Health University Medical Center you can be a part of an organization that is devoted to giving back! Benefits Memorial Health University Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Memorial Health University Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Manager CV Services to help us reach our goals. Unlock your potential! Job Summary and Qualifications The Manager CV Services provides clinical and operational leadership for EPU, Non-Invasive Cardiology, and invasive labs. Other responsibilities include management and education for non-invasive and invasive cardiovascular procedures, performance improvement initiatives and other guidelines and regulations associated with this specialty. What qualifications you will need: Licensed as a Registered Nurse in the State which you practice or must hold Compact/Multi-State RN License required 5+ years of clinical experience required; 2+ years of supervisory/management experience required Bachelors Degree required; Masters Degree preferred Advanced Cardiac Life Support and Basic Cardiac Life Support required Memorial Health University Medical Center has provided quality healthcare services since 1955, giving patients access to highly-trained physicians and advanced technology. Our 600+ bed hospital is one of the region's leading acute care facilities that serves 35 counties across southeast Georgia and southern South Carolina. Located in Savannah, Georgia, we are a regional referral center for heart care, cancer care, trauma care, children's care, high-risk pregnancies and high-risk newborn care. Our hospital includes the region's only Level I trauma center and children's hospital, as well as the Savannah campus of Mercer University School of Medicine. At Memorial Health, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Be a part of an organization that invests in you! We are reviewing applications for our Manager CV Services opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $53k-70k yearly est. 1d ago
  • Deli Manager - Starting at $13/hr. + Bonuses!

    Jet Foods 4.0company rating

    Manager Job 51 miles from Bluffton

    • Oversees all daily operations of the deli. • Recruit, Train and develop deli staff. • Provide performance and motivational feedback to employees. • Prepare work schedules. • Monitor ordering to ensure in-stock efficiency and balanced inventory for food service items. • Maintain a clean and safe store environment. • Control key cost expense lines. • Submit timely and accurate store reports. • Ensure food service areas maintain required health and cleanliness standards. • Ensure food preparation procedures are followed • Monitor food production and sales to control waste. • Smile Greet and be courteous to customers Requirements • The following constitute "essential functions" of the job. • Read, understand, and write the English language at the eighth-grade level; • Perform arithmetic calculations at the eighth-grade level in order to be able to account for a variety of products during vendor check-in; accurately price deli merchandise and follow directions for recipes • Have sufficient visual acuity to read labels, recipes, temperature readings and to avoid general hazards form working in a deli which has hot equipment present. • Read and understand instructions for proper cooking procedures, recipes, dates, and general instructions concerning the deli area. • Can lift up to 50 pounds, and carry cases of chicken, boxes of potatoes and large bags of flour. • Can stand or your feet for 8 to 10 hours while cooking and serving customers. • Can react to a fire by lifting the fire extinguisher and using it to extinguish the fire Can work in a hot environment around hot equipment such as ovens, fryer and grills Can work in cold conditions for brief periods such as the cooler or freezers The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary for the position described. Management reserves the right to revise or change this position description at any time. Disclaimer The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary for the position described. Management reserves the right to revise or change this position description at any time. Additional Information Additional Job Information Deli Managers and Team Members are responsible for preparing, slicing, cooking, weighing, pricing, serving food and merchandising the department's deli products. Deli products include deli meats, cheeses, salads, sandwiches, breakfast items, fried foods and vegetables for hot case items. They inform customers about our deli products and services and help increase sales by having a great food presentation in the hot deli case, great general cleanliness of the deli area, great customer service skills and suggestive selling deli merchandise. They work with equipment like fryers, ovens, grills, serving utensils, knives and potato cutters. Employees are responsible for filling out daily cook sheets for food production and to control waste. Employees must date and rotate all merchandise in the coolers and freezers.
    $39k-47k yearly est. 12d ago
  • Call Center Customer Service Manager

    Onemci

    Manager Job 19 miles from Bluffton

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients. This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives Responsible for coaching and developing reports on customer service processes and best practices. Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously Drive a culture of accountability, continuous improvement, and personal excellence Directs workforce management activities and sets performance goals and objectives accordingly Develop and maintain strategy on ensuring customer satisfaction on all service interaction Provide team motivation and development to maximize sales opportunities Responsible for the overall performance and productivity of direct reports Responsible for weekly payroll review and submission to ensure correct entries Responsible for driving the growth of revenue and profit originating from a call center Proven ability to meet performance, efficiency, and quality assurance targets Monitoring of individual and team results to identify and act on both positive and negative performance Communicate key messages effectively to ensure that direct reports are informed of process changes Provide regular feedback to supervisors regarding performance wins and areas of opportunity Work with other departments in the organization, such as quality assurance, training, IT, and recruiting Develop and audit quality assurance strategies to ensure the delivery of world-class service Determining work procedures, preparing work schedules, and expediting workflow Responsible for hiring, coaching and terminating call center employees Be a subject matter expert on your client's business Manage remote employees as needed. Other duties and responsibilities as assigned STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific b
    $32k-59k yearly est. 60d+ ago
  • District Manager

    Popeyes

    Manager Job 18 miles from Bluffton

    Sailormen, Inc. is looking for experienced District Managers from the Quick Service/Restaurant industry to oversee the operations and management of a minimum of 3 store units. As the District Manager, you will need to travel to different locations, track progress, and ensure stores are operating properly per brand standards. JOB SUMMARY The District Manager is responsible for the overall sales, operations, profitability, and people management for the Popeyes restaurants. ESSENTIAL FUNCTIONS · Ensure all restaurants are staffed properly with qualified RGM's and Assistant Managers. · Work through RGM's to ensure restaurants are staffed with qualified shift supervisors, and crew. · Develops and executes plans to achieve top line sales performance compared to budget sales for each area. · Develops plans to control expenses and achieve budget for restaurant operating profit for each area of the Profit and Loss Statements. · Ensures all assigned restaurants meet Popeyes Corporate (RBI) operational standards necessary to achieve expansion approval. · Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGM's. · Hires, terminates, and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed. · Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams. · Assist restaurant general managers with compliance and understanding of Sailormen, Inc. policies and procedures, such as: Security, Safety, Cash handling, Sexual Harassment. · Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes. · Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures, and requirements. · Open new restaurants successfully with high operating standards and within budget. · Performs special projects as requested, such as: · Remodeling restaurants · Execution of Popeyes National and Designated Market Area (DMA) Marketing Plans on the restaurant level · Handling various city related issues regarding operations. · Build a team environment which is consistent with the Sailormen, Inc. culture and philosophy. · All other duties as assigned. POSITION REQUIREMENTS · 4-year college business degree is preferred or equal experience. · 3-5 years of experience in multiunit management in the food industry is preferred. · Must have extensive and successful experience as a restaurant general manager. · Familiarity with company organization, policies and procedures, and personnel preferred. · Requires excellent human relations skills including leadership and motivation. · Strong communication skills: listening, oral and written
    $75k-121k yearly est. 60d+ ago
  • Zone Manager

    at Home Medical 4.2company rating

    Manager Job 25 miles from Bluffton

    $45,000-$56,000/year Zone Manager Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director. Key Roles & Responsibilities: The Zone Manager (ZM) is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies. The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences. The ZM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions. The Zone Manager makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns. The ZM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary. The Zone Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits. The ZM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives. The Zone Manager oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising. The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects. The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience. The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures. All other duties are based on business needs. Open Availability Qualifications & Competencies: At least 18 years old. High School Diploma/Equivalent; College degree preferred. At least 3 years of Management/Leadership experience or equivalent At Home experience. At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience. At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million. Ability to work a flexible schedule including nights, weekends, and some holidays. Ability to lift a minimum of 50 lbs. or team lift 100 lbs. Proficiency within Microsoft Office (Word, Excel) Communicates clearly and concisely with excellent verbal, written, and comprehension skills. Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations. Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution. Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $45k-56k yearly 15d ago
  • Assistant Manager, Customer Operations - Tanger Out Savannah

    The Gap 4.4company rating

    Manager Job 25 miles from Bluffton

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $39k-60k yearly est. 11d ago
  • District Manager

    Community Concierge Services

    Manager Job 25 miles from Bluffton

    Benefits: 401(k) matching Bonus based on performance Company car Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance District Manager - Valet Trash Operations Location: Savannah, GA Metro Area Company Overview: Community Concierge Services (CCS) is rapidly expanding in the Savannah, GA Metro area. We provide doorstep waste and recycling solutions to over 120,000 residents nightly. We're seeking a motivated individual to assist in managing our evening valet trash operations for the Colorado market based in Denver. This position offers significant growth opportunities for the right candidate. Key Responsibilities: Workforce Management: Manage and coordinate a team of part-time porters. Recruit, train, and onboard new porters as we add new properties or replace staff. Ensure all routes are covered nightly, filling in as necessary. Operational Oversight: Perform quality audits to ensure CCS standards are met. Proactively solve issues related to service and staffing. Assist in rolling out services to new communities, including distributing containers and marketing materials. •Administrative Duties: Complete payroll for assigned communities. Be the primary contact for each community you oversee Collaborate with the Regional Manager on staffing and operational strategies. Maintain inventory and fleet. Schedule: Evening Operations: Typically begin at 6:00 PM and conclude by 11:45 PM. Must ensure all routes are covered, even if working outside these hours. Weekend Shifts: Oversee weekend operations as required (Friday/Saturday) from 6:00 PM to 10:00 PM. Daytime Work: Work remotely or on-site at communities as needed during the day. Qualifications: Detail-oriented with excellent time management skills. Proficient in Microsoft Office suite. Strong problem-solving abilities and proactive mindset. Effective communication skills. Physically capable of performing demanding work for extended periods. Willingness to grow with a rapidly expanding company. Valid driver's license and clean driving record; company vehicle provided. Benefits: Competitive Salary and Bonus Structure: Opportunity for annual performance-based bonuses. Competitive starting salary based on experience. Up to $55,000 for people with valet trash industry experience. Health Benefits: Comprehensive healthcare coverage for you and your family, including dental and vision. Retirement Plan: 401(k) with company matching. Additional Perks: Paid training. Company vehicle provided. Alternative stipend options may be available. Why Join CCS? Be a part of a dynamic team that's making a difference in the community. With our rapid growth, there are ample opportunities for advancement and professional development. How to Apply: Interested candidates are encouraged to apply promptly. Please submit your resume and a brief cover letter explaining why you're the ideal fit for this role. Compensation: $50,000.00 - $60,000.00 per year About Us Mission Statement: To provide exceptional valet trash and maintenance services to the multifamily industry, that both exceeds our clients' expectations and improves the quality of life in the communities we serve.
    $50k-60k yearly 60d+ ago
  • Operations Manager

    Confidential Jobs 4.2company rating

    Manager Job 51 miles from Bluffton

    This position is responsible for the overall output, quality, condition, and capability of the operations including production, receiving, storage and shipping of products to meet the customer needs. This position must ensure that the processes, equipment, documentation, and personnel are in place to meet the business objectives of the company. Duties: Accomplishes distribution operations through training, delegating, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforces all policies and procedures. Achieves operational objectives by contributing operations information and recommendations to strategic plans and reviews. Prepares and completes action plans; implements production, fulfillment productivity methods, to achieve safety, quality, delivery, and cost standards. Problem resolution using lean tool set, completes audits, identifies trends, and shares best practices with peers. Meets overall distribution operations financial objectives by forecasting labor requirements; participates in the annual budget process; scheduling capital expenditures; analyzing variances; initiating corrective action plans. Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; deploying company processes for receiving product, equipment utilization, inventory management, and shipping. Working closely with peers from other facilities. Develops warehouse design by planning layout, product flow, and product handling systems, evaluating and recommending new equipment. Develops warehouse operations system improvements by analyzing process workflow, manning and space requirements, and equipment layout, implementing changes as necessary. Coordinates activities of Warehouse with activities of sales, inventory control and purchasing departments to ensure availability of merchandise. Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with all legal regulations.Ensuring that all employees are treated equally and ethically. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Will work closely with local sales and supply chain to ensure that the best possible outcome for our customers and the company is achieved. Implement and enforce safety standards to promote a culture of working safely. Other duties as assigned. Education and Qualifications: Bachelor's Degree in Business, Operations Management, Supply Chain and/or equivalent work experience. 7+ years of warehouse operations experience. 7+ years supervisory experience. Knowledge of MS Office Suite, ERP systems. Some travel may be required.
    $60k-95k yearly est. 5d ago
  • Call Center Customer Service Manager

    Onemci

    Manager Job 19 miles from Bluffton

    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to achieve department goals and champion their teams to deliver specific results for our clients. This leadership position is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support the call center in all facets. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- _ POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal processes and results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and procedures and the health of the account. Key Responsibilities: Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives Responsible for coaching and developing reports on customer service processes and best practices. Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously Drive a culture of accountability, continuous improvement, and personal excellence Directs workforce management activities and sets performance goals and objectives accordingly Develop and maintain strategy on ensuring customer satisfaction on all service interaction Provide team motivation and development to maximize sales opportunities Responsible for the overall performance and productivity of direct reports Responsible for weekly payroll review and submission to ensure correct entries Responsible for driving the growth of revenue and profit originating from a call center Proven ability to meet performance, efficiency, and quality assurance targets Monitoring of individual and team results to identify and act on both positive and negative performance Communicate key messages effectively to ensure that direct reports are informed of process changes Provide regular feedback to supervisors regarding performance wins and areas of opportunity Work with other departments in the organization, such as quality assurance, training, IT, and recruiting Develop and audit quality assurance strategies to ensure the delivery of world-class service Determining work procedures, preparing work schedules, and expediting workflow Responsible for hiring, coaching and terminating call center employees Be a subject matter expert on your client's business Manage remote employees as needed. Other duties and responsibilities as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? It's about building relationships and turning the knowledge, you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Must be 18 years of age or older High school diploma or equivalent Experience with data-entry utilizing a computer The ability to read and speak English fluently Have a wired, high-speed internet connection (Download speed of 20Mbps+) Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Ability to work regularly scheduled shifts within our hours of operation including the training period. Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity are prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position
    $32k-59k yearly est. 60d+ ago
  • District Leader In Training

    Parker's Kitchen 4.2company rating

    Manager Job 18 miles from Bluffton

    DISTRICT MANAGER IN TRAINING At Parker's, we believe our company is only as successful as our team. That's why we offer competitive wages and provide our team with the training and tools they need to maintain the integrity of the Parker's brand. We're proud that more than 85% of our Store Managers, District Leaders and Corporate Support Team have been promoted from within, underscoring our commitment to developing talent and making a long-term investment in our team members. Here are some of the great benefits of working at Parker's Kitchen: Competitive Pay - In addition to a competitive salary, you will work in a supportive team where you will have the opportunity to learn about a leading business model and people skills. Flexible scheduling - We understand you have commitments outside of work. We will try to arrange your work schedule around them. Leadership Training - At Parker's, we love developing your skills to be the next leader. We offer this leadership program for free! Come discuss this opportunity as well as our Career Path. Employee Assistance Program: This includes several resources including: Legal ,Financial,Work/Life and Parent Guidance along with Health Management Tools. Free drinks and 50% off Parker's prepared food while at work! Child Care Assistance- All FT Parker's Employees are eligible for $5,000 for childcare per employee* Conditions apply. Receive a raise after 60 days of employment. Paid personal Time Off granted on your first day of employment* Conditions apply. Free Life Insurance equaling 1x your annual salary. Tickets at work - Pet Insurance - Pets are family! We offer coverage for all of your loved ones, including your fur-babies. 401K & Health Benefits. The District Leader in Training's responsibility is to enhance and develop their skills to successfully lead, plan, organize, and control the activities in preparation for a promotion to District Leader. Although assigned to a specific location and serving primarily as a Store Leader, they will often be called upon to cover District Leader vacations, gaining invaluable experience as they prepare for promotion to District Leader. Essential Duties and Responsibilities Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for district Responsible for operational systems and procedures designed to effect control of the stores costs, shrink and expenses Hold management accountable to utilizes company systems and procedures designed to control expenses and manage inventory Maintain budget targets with shrink, labor, supplies, cash and lottery Hold store leaders to follow a labor budget specific to each store based on established labor model, sales history and current trends Complete daily, weekly and monthly reports as required for position; analyzes the details to identify trends Maintain communication with field operations and management Speak honesty and act with integrity at all times Earn the trust of others through open, honest communication and follow through Act as company representative at all times and is perceived as being a positive moral force, as judged by peers and subordinates Provide “added value” to the store through building relationships, supervising, coaching, and mentoring of staff Lead by example by acknowledging and greeting all customers as they enter the store Coach store leadership and employees on how to properly handle customer complaints and provide exceptional levels of service Support the team with a hands on management style and leads with a sense of urgency and purpose Adhere to company safety and security practices at all times Knowledge, Skills, and Abilities: Able to provide excellence in service; perform basic mathematical calculations, read and write, understand and follow general instructions Must be detail-oriented and accurate Must have good interpersonal and problem-solving skills Ability to multi-task effectively in a busy environment Responsible, dependable, and adaptable to change District Leaders are scheduled a variable five-day work week, or as business necessitates Education and Requirements Required: Associates or Bachelor's degree or equivalent experience Must maintain a current, valid, unrestricted driver's license with an insurable driving record Current ServSafe Certification Successful completion of age restricted alcohol and tobacco sales training Successful completion of UST Training Preferred: Minimum of 5+ years multi-unit retail experience, convenience store experience preferred; or a minimum of 5+ years of store management experience within Parker's General working conditions The characteristics described here are representative of those employees who encounter while performing the essential functions of the food service position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Shift Length - Varies - 8 to 10 hour shifts Flooring and Lighting - Cement, tile, textured flooring and fluorescent lighting Environment - Subject to wet floors, temperature extremes, and loud noise Parker's is committed to providing an employee-focused environment in which people are excited about their contributions being valued, successes being recognized, and for many opportunities for advancement . Reference checks will be conducted on all candidates. Successful candidates must pass a standard background check. Parker's is an equal opportunity employer.
    $63k-109k yearly est. 60d+ ago
  • District Manager

    Popeyes

    Manager Job 51 miles from Bluffton

    Sailormen, Inc. is looking for experienced District Managers from the Quick Service/Restaurant industry to oversee the operations and management of a minimum of 3 store units. As the District Manager, you will need to travel to different locations, track progress, and ensure stores are operating properly per brand standards. JOB SUMMARY The District Manager is responsible for the overall sales, operations, profitability, and people management for the Popeyes restaurants. ESSENTIAL FUNCTIONS · Ensure all restaurants are staffed properly with qualified RGM's and Assistant Managers. · Work through RGM's to ensure restaurants are staffed with qualified shift supervisors, and crew. · Develops and executes plans to achieve top line sales performance compared to budget sales for each area. · Develops plans to control expenses and achieve budget for restaurant operating profit for each area of the Profit and Loss Statements. · Ensures all assigned restaurants meet Popeyes Corporate (RBI) operational standards necessary to achieve expansion approval. · Maximize presence in restaurants in all dayparts to monitor operational status to provide feedback to RGM's. · Hires, terminates, and conducts performance reviews of restaurant general managers and ensures reviews for assistant managers, shift supervisors, and crew are completed. · Assists restaurant general managers in identifying training needs and the execution of training programs to improve their restaurant management teams. · Assist restaurant general managers with compliance and understanding of Sailormen, Inc. policies and procedures, such as: Security, Safety, Cash handling, Sexual Harassment. · Assists in ensuring restaurants are following all state and federal labor laws, as they pertain to Popeyes. · Assist restaurant general managers with compliance and understanding of Popeyes policies, procedures, and requirements. · Open new restaurants successfully with high operating standards and within budget. · Performs special projects as requested, such as: · Remodeling restaurants · Execution of Popeyes National and Designated Market Area (DMA) Marketing Plans on the restaurant level · Handling various city related issues regarding operations. · Build a team environment which is consistent with the Sailormen, Inc. culture and philosophy. · All other duties as assigned. POSITION REQUIREMENTS · 4-year college business degree is preferred or equal experience. · 3-5 years of experience in multiunit management in the food industry is preferred. · Must have extensive and successful experience as a restaurant general manager. · Familiarity with company organization, policies and procedures, and personnel preferred. · Requires excellent human relations skills including leadership and motivation. · Strong communication skills: listening, oral and written
    $75k-121k yearly est. 60d+ ago

Learn More About Manager Jobs

How much does a Manager earn in Bluffton, SC?

The average manager in Bluffton, SC earns between $29,000 and $76,000 annually. This compares to the national average manager range of $37,000 to $92,000.

Average Manager Salary In Bluffton, SC

$47,000
Job type you want
Full Time
Part Time
Internship
Temporary