Customer Service Manager
Manager Job 47 miles from Binghamton
A leading beverage co-packaging company is seeking a Customer Service Manager to advocate for customers, streamline communication, and enhance operational efficiency. This role reports directly to the Director of Growth and plays a crucial part in maintaining strong customer relationships.
Responsibilities:
Act as the primary advocate for customers, ensuring their needs are met with excellence.
Manage customer forecasts and align with production planning.
Collaborate with the supply chain team to maintain smooth operations.
Reconcile losses and negotiate monthly credits.
Develop and refine customer service policies and procedures.
Track key customer service metrics and implement improvements.
Qualifications:
Bachelor's degree in Business Administration, Customer Service, or a related field.
3+ years of experience in a customer service management role.
Experience in the beverage industry is preferred.
Strong leadership, communication, and problem-solving skills.
Proficiency in Microsoft Office and process optimization.
Ability to work independently and collaboratively in a fast-paced environment.
This is an opportunity to join a growing company that values innovation, efficiency, and customer satisfaction. Applications are now open.
Shift Manager
Manager Job 35 miles from Binghamton
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
$16.25 per hour-$18.75 per hour
The base hourly pay range above represents the low and high end of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.
RequiredPreferredJob Industries
Other
Operations Manager
Manager Job 49 miles from Binghamton
Chick-fil-A Dickson City is owned and operated by Keith Kelly. Keith became an Operator in 2021 after spending 27 years on Wall Street. He is a steadfast, servant-hearted leader. The team at Chick-fil-A Dickson City is dedicated to growing its high-volume business while serving the community with care and excellence. They value relationships, quality, innovation, and fun! Their leadership team is made up of individuals who embody grit and grace, and hold those to a high standard. Come join this growing team today.
POSITION SUMMARY:
Chick-fil-A Dickson City is seeking a Operations Manager with the ability to provide operational oversight and strong leadership to the team. This person will be in a leadership position where they will have the opportunity to lead, grow, and serve. This individual will have their hand in multiple operational aspects of the restaurant while also business planning and strategizing.
This opportunity is far greater than “fast food” but is an opportunity for a key individual to impact the day-to-day team members and business functions of a Chick-fil-A restaurant. This leader will be intentionally developed, and long-term this person will have the opportunity to serve as a top leader in an even larger capacity.
POSITION KEY RESPONSIBILITIES:
Positively impact the team and culture by modeling core values
Lead and coach the team by being hands-on in the operation
Build relationships with the team/customers while leading the team toward goals
Hold team accountable for operational excellence
Train and develop team leaders and members through coaching, feedback, and goal-setting
Ensure operational effectiveness, find ways to improve and implement new strategies
Track metrics and results in their area of responsibility
Focus on improving guest and team member care
Perform with excellence while in the busy, fast-paced environment of the business
Lead with clear communication; monitor and increase team member retention
Demonstrate good stewardship of the business and resources
Perform off-shift managerial tasks such as team training and development
Meet regularly with the Operator and Leadership Team to set goals, train, and achieve results
SKILLS & EXPERIENCE NEEDED:
Bachelor's Degree preferred
2-3 years of hospitality experience or equivalent service experience
Organized, detail-oriented with a strong sense of follow-through
Results-oriented and able to work in a very fast-paced, high-stress environment
High emotional Intelligence; Passion for people and delivering world-class service
Spirit of authenticity, grit, empathy, and a strong work ethic
Systems thinker; innovator; problem-solver
Effective communicator with the entire team
Resourceful; has the ability to think and do; go-getter
High integrity and character
Optimistic in adversity; a natural team cheerleader
Demonstrates servant-leadership mentality
Sense of ownership; self-motivated with a willingness and eagerness to learn
Takes initiative; driven and hardworking individual with a growth mindset
Ability to keep composure under high pressure and make decisions quickly
Desire to care for and develop others. Strong relationship builder.
Assistant Store Manager
Manager Job 47 miles from Binghamton
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!
OVERVIEW:
DICK'S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.
The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.
Responsible for managing the day-to-day operational aspects of their store department.
Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.
Actively recruits in the community and supports opportunities for teammates to give back to their community.
Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).
Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
Transparently communicates and finds creative ways to build an engaging environment for the team.
Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
QUALIFICATIONS:
· 1-3 years of retail management experience (or customer-focused experience)
· Strong problem-solving ability and analytical skills
· Flexible availability - including nights, weekend, and holidays
#LI-MM1
Operations Manager - FedEx Linehaul
Manager Job In Binghamton, NY
Sigma Continental is searching for an experienced FedEx CDL-A driver to join our team as a Business Contact/Operations Manager. Please note that this is a driver/manager position.
Our team maintains safety as a priority, has a service-oriented attitude, is reliable and organized, and possesses effective time management skills while complying with safety rules and policies. If this sounds like something that is a good fit for you, we want to speak to you!
We are a Contracted Service Provider for FedEx Ground operating in 8 markets across 4 states. We offer attractive compensation packages, brand-new equipment, great benefits, and holiday pay. This position will manage the company's safety program and provide direction and leadership to the entire Fleet.
At Sigma Continental our Operations Managers are the core of our business, responsible for leading our team of drivers through action and accountability, maintaining positive and professional relationships with drivers and district leaders, and maintaining business needs through proper staffing and conflict management.
Key Responsibilities:
Team Management: Build and manage a team of drivers to meet the growing needs of the business.
Performance Management: Identify and respond to issues requiring termination, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, employee concerns, and staff productivity.
Operational Planning: Plan, schedule, and manage inbound and outbound Linehaul Operations.
Cost Efficiency: Analyze tractor usage to minimize operational costs.
Route Engineering: Accurately engineer routes for peak seasons, volume spikes, and other contingency situations.
Goal Management: Actively manage service and cost targets, ensuring goals are met.
Trend Analysis: Identify trends and proactively communicate areas for improvement.
Contract Management: Communicate and review contractual changes and issues, including Settlement and Service KPIs.
Compliance: Ensure adherence to the Independent Contractor Run Assignment Program for the assigned area.
Dispatch Organization: Organize combination dispatches and ensure on-time delivery and pickup of trailers.
Safety Culture: Reinforce a safety-conscious culture by supporting safety initiatives.
Performance Monitoring: Monitor driver performance daily to ensure safety and productivity.
Incident Follow-Up: Daily follow-up on all VEDR recordable incidents and accidents.
Vendor Relations: Establish and maintain relationships with vehicle maintenance vendors to ensure compliance with the preventative maintenance program.
Contingency Planning: Actively manage and investigate schedule delays, accidents, and equipment failures. Develop contingency plans for on-time load delivery during en-route breakdowns or accidents.
Compliance Reporting: Analyze transportation safety program records and produce performance and compliance reports.
Policy Compliance: Ensure employee compliance with policies including uniforms, pre/post trip inspections, DOT compliance, Hazmat, insurance cards, fuel cards, accident packets, triangles, fire extinguishers, etc.
File Maintenance: Supervise the preparation and maintenance of contractor, driver, and tractor files to ensure compliance with internal policies and federal, state, and local regulations.
CDAS Tracking: Ensure contractor records in CDAS are current for tracking physicals, safety training, and license renewal dates.
Relationship Management: Maintain positive business relationships with station management and team members.
Communication: Provide timely and professional responses to operational correspondence and complaints.
Safety Audits: Perform road-tests, security audits, ride-along evaluations, and shadow audits in coordination with the Safety Director.
Driving Duties: Regularly cover runs as an approved FedEx driver.
Key Benefits:
Competitive Pay: $1600-$1850/per week
Paid Time Off: One week after 1 year, 2 weeks after 2 years
Paid Holidays: Floating Holidays
Training: Excellent training and best-in-class tools provided.
Career Growth: Opportunities for advancement with a growing company.
Position Requirements:
Experience:
3+ years as a CDL-A driver, with FedEx experience preferred.
1+ years in a management role preferred.
Age: Must be 21 years or older.
Driving Experience:
12 months of commercial driving experience within the last 3 years.
Class-A CDL with doubles endorsement required.
Health and Background Checks:
Must pass a DOT physical, drug screen, and criminal background check.
Driving Record: Must have a clean driving record.
Skills and Knowledge:
Proven ability to apply sound business judgment to establish and accomplish goals.
Knowledge of field operations concepts, practices, and procedures, as well as transportation regulations.
Demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.
Job Type: Full-time
General Manager(03405) - 1185 Vestal Avenue
Manager Job In Binghamton, NY
div itemprop="description"section class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"ABOUT THE JOBbr/br/You were born to be the boss.
We know.
You get up in the morning and you make sure everyone else in the house is doing what they need to do.
Then you go to work and you make sure that everyone there is doing what they need to do, even your boss.
You just do that because you've always done it.
Well maybe it's time you moved up.
You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers.
It's a tough job, one that needs a natural like you.
Of course, you'll need some skills - judgment, math and the ability to multitask.
br/You'll be working for a company that's fun and flexible.
Not to mention, it's work experience you're going to use for a long time to come.
You've had our pizza delivered to you, now help us be the best in pizza delivery.
Go on, boss, show us what you've got.
Apply now!/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"JOB REQUIREMENTS AND DUTIESbr/You are responsible for everything that happens during your shift.
This includes all cost controls, inventory control, cash control and Customer relations.
You must set the example.
You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
br/In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendanceamp; punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
br/ADVANCEMENTbr/Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners.
From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
br/DIVERSITYbr/Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals.
To create an environment where all team members, because of their differences, can reach their highest potential.
br/SUMMARY STATEMENTbr/We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together.
At Domino's Pizza, our people come first!/div/section/div
Assistant General Manager- Great QSR with Growth!
Manager Job In Binghamton, NY
Be part of an AMAZING team with TONS OF GROWTH!
$60,000 - $70,000 + bonus
Paid vacation
Comprehensive benefits package
Our QSR in Binghamton, NY is seeking an Assistant General Manager to help us deliver exceptional guest satisfaction and drive success. As part of our dynamic team, you'll have the opportunity to lead and develop a talented group of individuals while enjoying a competitive salary, bonus program, and fantastic benefits.
Located in the charming town of Binghamton, NY, our restaurant offers a lively and engaging work environment that will keep you on your toes. As the Assistant General Manager, you will play an integral role in managing daily operations and ensuring that our guests receive top-notch service. You'll also have the chance to work closely with our dedicated team members, management staff, and outside vendors to maintain high standards across all shifts.
Responsibilities:
Lead the restaurant management team to achieve desired outcomes such as increased sales, profitability, and employee retention.
Oversee financial controls and ensure compliance.
Train and develop team members for success.
Work long or irregular shifts as needed for proper functioning of the restaurant.
Requirements:
3+ years of experience in team building and training.
3+ years of AGM/GM experience in the Quick Service Restaurant industry.
Highly motivated with an impressive work ethic.
Ability to work independently or as part of a team.
Benefits:
Competitive starting salary at 670K+ per year.
Monthly bonus program ($600-1200).
Free meals during your shift.
Health benefits including medical, dental & vision coverage.
401(k) plan with 50% match after one year.
Paid vacation time (13 days per year + 1 for your birthday!).
Exciting advancement opportunities within our organization - we love promoting from within.
If you're ready to have fun and be a part of something great, apply now for this General Manager position in Binghamton, NY. We can't wait to meet you!
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, we have your consent to communicate via SMS text message moving forward.
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Assistant General Manager
Manager Job In Binghamton, NY
Our award-winning client is seeking a highly motivated and experienced Assistant General Manager to join their team. The ideal candidate will have 1+ years of experience in the areas of team hiring, developing, motivating, team scheduling, productivity, food ordering system, store sanitation, cash management, sales building promotions, and excelling in customer service. They will be responsible for assisting in managing the total operation of a store with 40+ employees, and leading the team in making guests feel at home and providing excellent product quality.
Responsibilities:
Assist in managing the total operation of a QSR restaurant with 40+ employees.
Lead a team of employees in making guests feel at home and providing excellent product quality.
Hire, train, and develop employees.
Teach and model excellent customer service.
Control expenses.
Order food and supplies.
Develop and implement local store marketing initiatives.
Serve as a brand ambassador.
Drive sales and build repeat business.
Required Qualifications:
1+ years of QSR restaurant management experience.
Experience in the areas of team hiring, developing, motivating, team scheduling, productivity, food ordering system, store sanitation, cash management, sales building promotions, and excelling in customer service.
ServSafe certification.
Strong leadership and communication skills.
Ability to work in a fast-paced and demanding environment.
Commitment to providing excellent customer service.
Strong work ethic and willingness to go the extra mile.
Assistant Store Manager
Manager Job 20 miles from Binghamton
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
This opportunity offers a starting wage of $19.50 per hour.
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
General Manager | Mirabito Stadium
Manager Job In Binghamton, NY
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.
This role will pay a yearly salary of $65,000 to $75,000, and is bonus eligible.
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until April 1, 2025.
Responsibilities
* Ensure legal, efficient, professional and profitable operation of the assigned venue.
* Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
* Final decision-maker on equipment purchases and leases.
* Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
* Author, review and amend policies & procedures, as required.
* Author and amend contracts; authorize terms.
* Oversee scheduling and labor allocation.
* Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
* Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
* Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
* Directs and assists managers in preparing and attaining future goals.
* Provides each manager with the proper direction and follows up on all assignments.
* Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
* Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
* Develops an effective management team.
* Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
* Evaluates each manager's performance and makes recommendations for their improvement.
* Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
* Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
Qualifications
* MA or MS; BA or BS with business-related major;
* Minimum 5 years management experience in food-related or concessions industry.
* Concessions Manager Certificate from the National Association of Concessionaires.
* Nationally recognized, advanced food service sanitation training course certification.
* Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
* Ability to make sound business/operations decisions quickly and under pressure.
* Ability to speak, read, and write in English.
* Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
* Ability to work well in a team-oriented, fast-paced, event-driven environment.
* Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
* Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
* Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.
* Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
* Ability to handle cash accurately and responsibly.
* Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
* Ability to work independently with little direction.
* Experience working in a Union environment required.
* Experience in a fast paced ball park or stadium preferred.
* Accounting minor or credits preferred.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Assistant General Manager
Manager Job 52 miles from Binghamton
HIRING IMMEDIATELY ! Assistant General Managers (AGM's) are the primary support system for the General Manager. AGM's are constantly developing their retail management skills daily, focusing on their supervisory experience, coaching skills, and business acumen. AGM's primary focus includes:
* Leadership of Shift Leaders and Crew Members by supporting each individuals'
* Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
* Fast, friendly, and energetic service
* Being a Team player who can jump in wherever needed
Goals and Objectives:
To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.
If you are ready to build your leadership skills, while making an impact on customers, then we want to talk to you about our opportunities! In the Assistant General Manager position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin'! Our Assistant General Managers are our next General Managers. We value growth from within…if that is what you are looking for then this is the career for you!
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
Assistant Store Manager
Manager Job 33 miles from Binghamton
The purpose of the Co/Asst Store Manager, is to assist the store manager in planning, organizing, coordinating, and monitoring all aspects of store operations to ensure continued growth and profitability. Job Description Job Type : Full time
Travel : Yes, Between Norwich to Cooperstown
Description
+ Maintain the basic store operations: Quality - Insure only the finest, freshest product possible Housekeeping - Provide a clean and safe environment for customers and associates Stock levels and Variety - Insure product is available with a wide selection of products Clear Correct Pricing - All products must have one clearly marked price that corresponds correctly with the price displayed at check-out Customer Service - Assure total customer satisfaction through courteous, prompt and effective customer service
+ Practice basics of profit control (merchandising follow through, cost control and shrink control)
+ Review all production and/ or merchandising planning weekly for each perishable department to insure accuracy and profitability
+ Act as a manager on duty when needed including; opening and closing procedures, enforcing proper operating procedures, creating a positive work environment, and creating a positive shopping experience for the customer
+ Travel Required:No
Environment
+ Store : Grocery Warehouse (50F to 90F)
Skills
+ Specialized Knowledge : store management, food safety
+ Special Skills : POS, receiving, Kronos, pallet jack certification
+ Physical abilities: :
+ Other: : Business Insight and Problem Solving, Communication Skills, Delegation, Flexibility, Human Relation Skills, Leadership, Management Control, Planning and Organization, Initiative
Years Of Experience
+ 2-5 : 3 - 5 years experience in supermarket industry, of progressively more responsibility with successful participation in a management training program.
Qualifications
Associate Degree - General Studies, Attendance, High School Diploma - General Studies, Initiative, Productivity, Quality, Safety, Values
Shift
1st Shift (United States of America)
Company
GU Markets, LLC.
About Our Company
C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
_Salary Range_
$60,406 - $60,406
Company: GU Markets, LLC.
Job Area: Grocery
Job Family: Retail
Job Type: Regular
Job Code: JC1164
ReqID: R-260625
2nd Shift Manager- 3pm-11pm
Manager Job 52 miles from Binghamton
Noble Biomaterials, Inc. is a global leader in antimicrobial and conductivity solutions for soft surface applications. Noble produces silver-based advanced material technologies designed for mission critical applications in the performance apparel, healthcare, industrial and emerging wearable tech markets.
Noble Biomaterials, Inc is currently seeking a Shift Manager for our 2nd shift, 3pm-11pm.
Salary: $55,000-64,000 annually based on experience
Weekly Pay!
SUMMARY: Overall management of the major functional areas in the manufacturing plant.
DUTIES AND RESPONSIBILITIES:
Daily direction of manufacturing departments.
Evaluate and promote best practices and optimum utilization of resources.
Drive improvements through the application of lean manufacturing practices and Kaizen activity.
Foster a spirit of teamwork and cooperation in the manufacturing department, and with other groups throughout the organization.
Ensure production targets for timeliness, efficiency, and accuracy are met.
Ensure safe work practices and working conditions exist on the manufacturing floor at all times.
Participate in the ongoing program of equipment optimization for improved quality, increased production, and reduced waste.
Recommend measures to improve production methods, equipment performance, and quality of product.
Maintain open and honest communication throughout the organization.
Provide leadership in managing and developing employees to their full potential.
Oversee the continuous improvement process and remove roadblocks to attain the best results.
Participate in interviewing and selection. Map out training for production personnel.
Ensure performance assessments for direct reports and hourly workforce are completed in a timely manner.
Performs other related duties as assigned by management.
QUALIFICATIONS:
High School Diploma
Bachelor's Degree preferred.
5 years in manufacturing experience and in
General Manager(03405) - 1185 Vestal Avenue
Manager Job In Binghamton, NY
ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
Qualifications
Additional Information
JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Automotive Assistant Manager
Manager Job In Binghamton, NY
Company Info: Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
About The Role:
The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro's performance and profitability goals. This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Salary Range: $16.00 - $20.00 per hour based on experience. This role is eligible for additional compensation and incentives.
Responsibilities:
* Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs
* Help achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
* Attend to all guest needs in areas of sales, service, complaints, and adjustments.
* Build guest relationships to maximize customer satisfaction, loyalty, and retention.
* Assist technicians in conveying repair and service needs to guests.
* Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
* Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory.
* Provide direction and oversight to other technicians and assist where needed with services/repairs.
* Assist in organizing the store's workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation.
* Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
* Perform Store Manager functions as business needs dictate.
* Perform other duties as assigned and required by direct supervisor.
Qualifications
Qualifications:
* High School Diploma or equivalent
* Minimum of two years retail experience, or the equivalent combination of education and experience.
* Ability to work flexible hours, days, evenings, weekends, and holidays.
* ASE certification and State Inspection License (where applicable) preferred.
* Ability to influence and motivate a team to achieve set goals and objectives.
* Ability to problem solve, manage inventory, merchandising, and customer service.
* Communications skills to effectively communicate with teammates and guests.
* Complete all Monro required training with the guidelines and timing provided.
* Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
Profile Summary:
* Capable of performing basic automotive maintenance, repair, and tire services
* Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions.
* Ability to interpret and execute instructions furnished in written, oral, and diagram formats.
* Excellent customer service skills
* Strong sales orientation and customer focus
* Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
* Excellent organizational and time management skills with the ability to change focus quickly to meet business needs.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Assistant Managers must be able to complete the following but not limited to:
* Must be able to see, hear, speak, lift, carry and stock merchandise and supplies up to 75 lbs. without assistance.
* Frequent standing and walking for long periods of time.
* Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
Benefits:
* Performance based incentives
* Paid vacation and holidays for Full Time Teammates
* Reimbursement for ASE Certifications
* Reimbursement for State Inspection Licenses, where applicable
* 401k eligibility immediately upon hire
* Direct Deposit
* Employee Discounts
* Healthcare, Vision, and Dental for Full time Teammates
* Employee Access Perks
* Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Shift Manager - Hiring Now!
Manager Job 47 miles from Binghamton
Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities. Youre in the right place if youre here for:
Weekly Pay
Flexible Schedule
Free shift meal and family dining discount*
Discounted Curly Fries (and all our menu items for that matter)
Best in Class Training & Continuous Learning
Advancement Opportunities
Paid Time Off*
401(k) Retirement Plan*
Tuition Benefits*
Medical, Dental and Vision*
Champions of Hope*
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip Resistant Shoes Programs
Community & Charitable Involvement
Igniting Dreams Grant Program
Training Contests
Youre also in the right place if youre looking for a company where you can dream big, work hard, get it done, play fair, have fun, and make a difference.
BRING HOME THE BACON
You will help operate the restaurant on a day-to-day basis as a Shift Manager. You will help the management team, ensuring that every shift operates smoothly. Youll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved-with-meats job you:
Have at least six months of restaurant or retail management experience.
Have impressive examples of providing exceptional customer service.
At least 18 years of age.
Eligible to work in the U.S.
Not sure if your experience aligns? We encourage you to apply. Meat-lover or not, all backgrounds are welcome here.
WHO WE ARE AND WHAT WE DO
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes. Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast casual. Arby's Restaurant Group, Inc. is the franchisor of the Arby's Brand and is part of the Inspire Brands family of restaurants headquartered in Atlanta, Ga. Arbys, founded in 1964, is the second-largest sandwich restaurant brand in the world with more than 3,500 restaurants in nine countries. Our goal is to be the best in the business, and we cant do that without great people like you.
Arbys is an equal opportunity employer.
*Subject to availability and certain eligibility requirements.
$16.25 per hour-$18.50 per hour
The base hourly pay range above represents the low and high end of the pay range for this position. Actual placement within this range will vary based on various factors including but not limited to experience, education, training, and location. Hourly rates may vary based on state/local minimum wage requirements. Hourly team members will be eligible for overtime in accordance with applicable law and Inspire Brands policy.
RequiredPreferredJob Industries
Other
General Manager(03405) - 1185 Vestal Avenue
Manager Job In Binghamton, NY
Job DescriptionABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.
You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!
Additional InformationJOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Assistant Store Manager
Manager Job 20 miles from Binghamton
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
Supporting and enforcing company policies and procedures fairly and consistently.
Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Monthly Incentive Program
Opportunity to participate in our 401(K) Plan
Medical, Dental, Vision, and Life Insurance available for FT positions
This opportunity offers a starting wage of $19.50 per hour.
Paid Parental Leave
Position Requirements
Previous supervisory experience, preferably in a specialty retail store
Ability to motivate others and work together to deliver sales results
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
General Manager | Mirabito Stadium
Manager Job In Binghamton, NY
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.
This role will pay a yearly salary of $65,000 to $75,000, and is bonus eligible.
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until April 1, 2025.
Responsibilities
Ensure legal, efficient, professional and profitable operation of the assigned venue.
Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
Final decision-maker on equipment purchases and leases.
Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
Author, review and amend policies & procedures, as required.
Author and amend contracts; authorize terms.
Oversee scheduling and labor allocation.
Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
Directs and assists managers in preparing and attaining future goals.
Provides each manager with the proper direction and follows up on all assignments.
Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
Develops an effective management team.
Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
Evaluates each manager's performance and makes recommendations for their improvement.
Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
Qualifications
MA or MS; BA or BS with business-related major;
Minimum 5 years management experience in food-related or concessions industry.
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to make sound business/operations decisions quickly and under pressure.
Ability to speak, read, and write in English.
Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.
Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
Ability to handle cash accurately and responsibly.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
Ability to work independently with little direction.
Experience working in a Union environment required.
Experience in a fast paced ball park or stadium preferred.
Accounting minor or credits preferred.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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General Manager | Mirabito Stadium
Manager Job In Binghamton, NY
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned venue. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.
This role will pay a yearly salary of $65,000 to $75,000, and is bonus eligible.
Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until April 1, 2025.
Responsibilities
Ensure legal, efficient, professional and profitable operation of the assigned venue.
Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
Final decision-maker on equipment purchases and leases.
Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
Author, review and amend policies & procedures, as required.
Author and amend contracts; authorize terms.
Oversee scheduling and labor allocation.
Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
Directs and assists managers in preparing and attaining future goals.
Provides each manager with the proper direction and follows up on all assignments.
Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
Develops an effective management team.
Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
Evaluates each manager's performance and makes recommendations for their improvement.
Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
Qualifications
MA or MS; BA or BS with business-related major;
Minimum 5 years management experience in food-related or concessions industry.
Concessions Manager Certificate from the National Association of Concessionaires.
Nationally recognized, advanced food service sanitation training course certification.
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
Ability to make sound business/operations decisions quickly and under pressure.
Ability to speak, read, and write in English.
Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.
Ability to work well in a team-oriented, fast-paced, event-driven environment.
Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.
Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.
Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
Ability to handle cash accurately and responsibly.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
Ability to work independently with little direction.
Experience working in a Union environment required.
Experience in a fast paced ball park or stadium preferred.
Accounting minor or credits preferred.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Options Share this job with your Network.Email this job to a friend.Refer this job to a friend.
We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening!
Share on Social Media!