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Maitre D skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical maitre d skills. We ranked the top skills for maitre ds based on the percentage of resumes they appeared on. For example, 29.0% of maitre d resumes contained reservations as a skill. Continue reading to find out what skills a maitre d needs to be successful in the workplace.

15 maitre d skills for your resume and career

1. Reservations

Here's how maitre ds use reservations:
  • Coordinate reservations and calculate wait times in a consistently busy, fast-paced environment.
  • Adjusted layout wherever necessary to accommodate guest reservations.

2. Wine

Here's how maitre ds use wine:
  • Assisted with service at all times with a working knowledge wine, cocktails, and food options.
  • Supervised servers and created the wine list, including selection ordering and extensive inventory.

3. Fine Dining

Here's how maitre ds use fine dining:
  • Designed special menus, including a unique coffee menu, and created plate presentations to enhance fine dining experience.
  • Develop individuals on their fine dining knowledge and service.

4. Cleanliness

Here's how maitre ds use cleanliness:
  • Monitored premises for cleanliness and any possible safety hazards.
  • Ensured the cleanliness of menus, and kept necessary stock of pens, pencils, menus and other departmental supplies.

5. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how maitre ds use pos:
  • Experience with Micros and Info Genesis POS system, Cash Club cash advance system.
  • Adhere to cash handling policies and procedures including proper operation of POS terminals/cash registers and accurate coding of cash bags.

6. Culinary

Here's how maitre ds use culinary:
  • Managed delivery schedules, outside vendors, and budget requirement, operations, and culinary staff.
  • Act as operational liaison between culinary and service staff.

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7. Open Table

Here's how maitre ds use open table:
  • Experience Using Open Table Software Experience And Discretion Working With Celebrity And Well Known Clients.
  • Organize and run the door and set up Open Table and oversee daily operations.
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8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how maitre ds use customer service:
  • Provided great customer service with amazing team effort and collaboration.
  • Directed hostesses; provided high-quality customer service and satisfaction.

9. Front Door

Here's how maitre ds use front door:
  • Handled cash register and front door on occasion and assisted with set up and break down for entertainment.

10. OpenTable

Here's how maitre ds use opentable:
  • Set up floor planned, and assign servers to their proper section through OpenTable.
  • Worked with Opentable and also the newer system Guest Center.

11. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how maitre ds use food service:
  • Improved food service structure to provide an efficient and organized production in a fast-paced environment.
  • Organized and serviced the Executives of company's food service and catering.

12. Guest Satisfaction

Here's how maitre ds use guest satisfaction:
  • Orchestrated performance re-engineering initiatives, which delivered measurable gains in productivity quality and guest satisfaction for over 900 guest covers.
  • Assist General Manager in attending to overall guest satisfaction throughout service.

13. Seat Guests

Seat guests are the act of acknowledging, receiving, and communicating hospitality to a guest. Seating a guest has a long way to go in keeping the guest happy and active.

Here's how maitre ds use seat guests:
  • Seat guests, keep up the flow of information between support staff and servers.
  • Greet, seat guests, and accommodate personal shoppers.

14. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how maitre ds use greeting guests:
  • Coordinated seating efficiently to reduce wait times Trained new employees on properly greeting guests Accurately balanced approximately $100 for take-out orders
  • Enhanced customer service abilities by interacting with unhappy customers and greeting guests upon arrival/departure.

15. Front Desk

Here's how maitre ds use front desk:
  • Experienced interaction with Catering, Room Service, Public Relations, Human Resources, Concierge, Front Desk and Security.
  • Greeted guests at the front desk and directed them to their tables.
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List of maitre d skills to add to your resume

Maitre D Skills

The most important skills for a maitre d resume and required skills for a maitre d to have include:

  • Reservations
  • Wine
  • Fine Dining
  • Cleanliness
  • POS
  • Culinary
  • Open Table
  • Customer Service
  • Front Door
  • OpenTable
  • Food Service
  • Guest Satisfaction
  • Seat Guests
  • Greeting Guests
  • Front Desk
  • Allergies
  • Host Stand
  • Guest Complaints
  • VIP
  • FOH
  • NYC
  • Floor Plan
  • Dinner Service
  • BEO
  • Room Service
  • Food Preparation
  • Guest Relations
  • Private Dining
  • Excellent Guest
  • RAN
  • Private Events
  • Room Operations
  • Departmental Standards
  • Customer Complaints
  • Event Planning
  • Telephone Calls
  • Bride
  • Exceptional Dining
  • Private Parties
  • Event Runs
  • To-Go Orders
  • La Carte

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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