How To Become A Mailroom Clerk: What It Is and Career Path

What is a mailroom clerk and how to become one

Updated January 8, 2025

3 min read

Mailroom clerks are tasked with handling incoming and outgoing mail in an organization. They sort incoming and interoffice mails and deliver them to employees and departments. They maintain an inventory of shipping materials like boxes, tapes, and labels and restock as needed. Also, they pick up outgoing mail from departments and prepare packages for shipment. Additionally, they arrange packages for pickup with appropriate carriers. Besides that, they will be responsible for organizing and maintaining the mailroom. Moreover, they may make use of a computer or automated system to sort mail and track its delivery.

Most mailroom clerks have a high school diploma or its equivalent. Most employers provide on-the-job training. You must be able to use basic office equipment and Microsoft Office. You must possess communication, organization, attention to detail, multitasking, time management, and customer service skills. Mailroom clerks make an average income of $32,210 yearly. This varies from $25,000 to $42,000.

ScoreMailroom ClerkUS Average

Salary

2.3

Avg. Salary $29,503

Avg. Salary $59,228

Stability Level

8.4

Growth Rate -5%

Growth Rate 0.3%

Diversity

10.0

Race

American Indian and Alaska Native 0.67%

Asian 6.08%

Black or African American 11.22%

Hispanic or Latino 19.30%

Unknown 3.46%

White 59.28%

Gender

female 45.01%

male 54.99%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress Level

8.4

Stress level is high

7.1 - high

Complexity Level

5.0

Complexity Level is intermediate

7 - challenging

Work Life Balance

6.7

Work Life balance is good

6.4 - fair

Key steps to become a mailroom clerk

Explore mailroom clerk education requirements

Most common mailroom clerk degrees

High School Diploma

39.5 %

Bachelor's

22.8 %

Associate

21.1 %

Start to develop specific mailroom clerk skills

Skills	Percentages
Customer Service	33.19%
USPS	9.93%
Pickup	6.60%
Delivery Carts	5.98%
Office Equipment	3.91%

Complete relevant mailroom clerk training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New mailroom clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a mailroom clerk based on U.S. Bureau of Labor Statistics data and data from real mailroom clerk resumes.

Research mailroom clerk duties and responsibilities

Manage office supplies, vendors, organization, and upkeep.
Manage files, prepare lobby monitor presentations using Microsoft PowerPoint.
Copy, file, answer phones, work with fed-ex.
Open and prep them using the OPEX machines and scan them using the IBML machines.

Prepare your mailroom clerk resume

When your background is strong enough, you can start writing your mailroom clerk resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a mailroom clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose From 10+ Customizable Mailroom Clerk Resume templates

Build a professional Mailroom Clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Mailroom Clerk resume.

Apply for mailroom clerk jobs

Now it's time to start searching for a mailroom clerk job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do mailroom clerks rate their job?

-/5

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Mailroom Clerk reviews

A zippia user wrote a review on Feb 2024

Pros

Good work life balance, low stress and responsibility