Macy's Overview

Industry
Retail
Revenue
Headquarters
Employees
130,000
Founded In
Website
Organization Type
Public
Social Media

Macy's is a retail company focusing on fashion, home goods, and beauty products. Founded in 1929 in New York City by Xavier Warren, the American holding company has established itself as an industry leader with its wide range of offerings and strong presence in the market. Macy's operates a substantial network of department stores, offering customers a diverse selection of products from major brands and designers.

The company, headquartered in Cincinnati, Ohio, boasts an impressive workforce of 130,000 employees and generates annual revenue of $25.3 billion. Under the leadership of CEO Jeffrey Gennette, Macy's continues to adapt and innovate in the retail industry. Despite its workforce's diverse demographic backgrounds, the company faces challenges in political diversity among its employees. Nevertheless, Macy's remains a prominent player in the retail landscape, competing with other well-known brands such as Staples, Best Buy, and Target.

Macy's's Mission Statement

To be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it.

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3.6/5

Macy's employee reviews

Based on 88 ratings

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Job openings at Macy's
3,421 Positions
Average salary at Macy's
$30,203 yearly

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Macy's employee reviews

Macy's employee reviews
3.6/5

Based On 88 Ratings

Work At Macy's? Share your experience.
Employee Reviews
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4.0
A zippia user wrote a review on Jan 2024
Pros of working at Macy's

Working environment is supportive

Cons of working at Macy's

Pay is not always competitive in the field

Macy's Benefits

People and culture

What do you like best about Macy's's CEO and the leadership team?

They listen to you and help with obstacles

How would you improve Macy's's culture?

Make the workload more streamlined

How did you prepare for the Macy's interview?

World experience and previous job experience

How does your compensation at Macy's compare to the industry average?

Low compared to the average

What's the diversity at Macy's like?

Very diversified

What brings you the most joy at Macy's?

The people I work with and the family environment

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5.0
A zippia user wrote a review on Nov 2023
Pros of working at Macy's

i can help a lot people so that was fun

Cons of working at Macy's

i did not get money. that was sad.

Macy's Benefits

i got a lot of friends. so i had a lot of fun.

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4.0
A zippia user wrote a review on Nov 2023
Pros of working at Macy's

The employees matters for the company

Cons of working at Macy's

You can’t grow as fast you want, to make more money

Macy's Benefits

Health insurance

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3.0
A zippia user wrote a review on Oct 2023
Pros of working at Macy's

it is close to me, a good benefit

Cons of working at Macy's

management and standing on my feet 6 days

Macy's Benefits

it is nice to have insurance and 401 k. I have good colleges to work with them.

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3.0
A zippia user wrote a review on Aug 2023
Pros of working at Macy's

I enjoyed the job when I first started

Cons of working at Macy's

It was supposed to be answering phones only as needed basis and instead it become 4 hours daily of inbound calls

Macy's Benefits

The paycheck

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5.0
A zippia user wrote a review on May 2023
Pros of working at Macy's

Meeting people and management. Also, the customer service associate are wonderful

Cons of working at Macy's

hours and work life

Macy's Benefits

vacation hours

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5.0
A zippia user wrote a review on May 2023
Pros of working at Macy's

i loved working with customers and the entire energy of the store

Cons of working at Macy's

Not enough pay and not enough commission

Macy's Benefits

employee discount first to know of all new arrivals and upcoming sales.

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at Macy's

Working with merchandise and interacting with people.

Cons of working at Macy's

Quotas and sales goals.

Macy's Benefits

Being able to stay busy.

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at Macy's

Hours

Cons of working at Macy's

Hours do taper off.

Macy's Benefits

Different duties,task that go beyond sales and serving customers

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5.0
A zippia user wrote a review on Mar 2023
Pros of working at Macy's

Friendly coworkers and management. The environment was extremely friendly and helpful.

Cons of working at Macy's

Nothing

Macy's Benefits

The employee discount was very helpful when making purchases

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The team at Macy's

  • The founders of Macy's are Rowland Macy and Xavier Warren.
  • The key people at Macy's are Jeffrey Gennette, Rowland Macy and Xavier Warren.
Key People
J
Jeffrey Gennette
R
Rowland Macy
X
Xavier Warren
The Inside Scoop
Macy's, Inc. is an omnichannel retailer that delivers fashion and affordable luxury to customers through outstanding stores, dynamic online sites and mobile apps. The company operates approximately 690 department stores under the nameplates Macy's an...d Bloomingdale's, and more than 180 specialty stores that include Bloomingdale's The Outlet, Bluemercury, Macy's Backstage and STORY. Macy's offers distinctive assortments including exclusive and fashion brands such as: Versace, Jessica Simpson, DKNY, Donna Karan, and much more
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Macy's Rankings

Macy's is ranked #23 on the Best Retail Companies to Work For in Ohio list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Macy's salaries

7.5
Salary Score
The average a Macy's salary in the United States is $30,203 per year. Macy's employees in the top 10 percent can make over $38,000 per year, while Macy's employees at the bottom 10 percent earn less than $23,000 per year.
Average Macy's Salary
$14.52
hourly
$30,203 yearly
Updated March 14, 2024

And if you're looking for a job, here are the top jobs Macy's is hiring right now:

  1. Human Resources Coordinator
  2. Sales Representative
  3. Counter Manager
  4. Warehouse Worker
  5. Beauty Advisor

Rate the Macy's' inclusivity.

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Macy's diversity

9.8
Diversity Score
We calculated Macy's’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Macy's’s workforce.
Macy's diversity summary. Zippia estimates Macy's's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Macy's's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Macy's's workforce.
  • Macy's has 130,000 employees.
  • 66% of Macy's employees are women, while 34% are men.
  • The most common ethnicity at Macy's is White (57%).
  • 20% of Macy's employees are Hispanic or Latino.
  • 11% of Macy's employees are Black or African American.
  • The average employee at Macy's makes $30,203 per year.
  • Macy's employees are most likely to be members of the democratic party.
  • Employees at Macy's stay with the company for 2.8 years on average.
M

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Macy's Office Locations

Macy's is headquartered in Cincinnati, OH

Biggest Macy's Locations

Rank
ascdesc
City
ascdesc
Job Count
ascdesc
Avg. Salary
ascdesc
1New York, NY125$35,614
2Los Angeles, CA50$35,054
3San Diego, CA37$34,770
4Chicago, IL35$30,933
5Philadelphia, PA32$29,375
6Houston, TX23$28,560
7San Jose, CA16$35,585
8Dallas, TX12$28,869
9Phoenix, AZ7$30,457
10San Antonio, TX7$28,694

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Macy's Financial Performance

9.9
Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Macy's currently has 25.3B in revenue. Macy's's most recent quarter produced 5.3b (q2'2023).

Macy's annual revenue

$28B
$22B
$17B
$11B
$6B
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Highest paying Macy's competitors

Compare Macy's salaries to competitors, including Staples, Best Buy, and Target. Employees at Staples earn the highest average yearly salary of $37,239. The salaries at Best Buy average $35,705 per year, and the salaries at Target come in at $35,229 per year.

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Macy's FAQs

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Zippia gives an in-depth look into the details of Macy's, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Macy's. The employee data is based on information from people who have self-reported their past or current employments at Macy's. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Macy's. The data presented on this page does not represent the view of Macy's and its employees or that of Zippia.

Macy's may also be known as or be related to Federated Department Stores, Inc. (1929–2007), Macy's, Macy's Inc, Macy's, Inc. and Macy’s, Inc.