Employee Reviews

3.59/5

Out of 22 Lyft reviews, 64% were positive.

5 Stars

4 Stars

3 Stars

2 Stars

1 Star

Based On 22 Ratings

Overall Rating
3.6
Work Environment
2.8
Management
2.5
Diversity And Inclusion
2.5
Career Opportunities
2.5
Salary And Benefits
2.5
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Lyft Reviews

Employee Reviews
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1.0
A zippia user wrote a review on Jan 2024
Cons of working at Lyft

The platform fee's are friggin' outrageous and highway robbery. We are the physical labor of Lyft to rent a car is friggin unbelievable and outrageous you do t make money you will have to pay $344-$380 on a Flex car rental with lyft. It's crazy. They work us hard and steal our wages before we see the money on platform and third party fees, and the 1099 says just "deduct it" but we worked as a driver for the money and never even see the money we drove for hours on. They steal steal from their employees fees they say we ommited. If they would charge just $1000 platform fee's alot of us drivers would Not be in poverty in 2024 now. I made $60,000 last year with Lyft and was broke around Christmas because alot of my money was taken on their high expensive used cars. I made $60,000 with Lyft but the platform fee's and third party fee's were just taken from me they use us driver to pay their partners. I never saw alot of my money and if I received just $10,000 more of my money. I would actually be in a better place because I actually earned $60,000 minus outrageous platform fees. I would be financially secure right now. I hate that the Lyft Driver App has done nothing but used my physical labor to drive and took over $30,000 plus, of my money I made but never saw or held before the outrageous fee's were deducted from Lyft before we are even paid on our rides money is deducted on each ride, their fees are outrageous and I now see they would not have a company without good drivers like me. This was an eye opener. I worked in 2022, and didn't see the potential of money I could make if all these outrageous platform and third party fee's weren't taken.

Lyft Benefits

At the platform feed and third parties fees there is no benefit here. If you worked at Smiley Circus, you have to work at the Smiley Circus at Smiley Circus for an employee to go to work and get charged to work was outrageous. I was charged over $30,000 plus in crazy platform fee's and take my money before I see my money is thievery. I didn't know I was agreeing to pay enormous and unbelievable platform and third party fee's at a high price that has left me broke and needing food stamps after actually making $60k.

Pros of working at Lyft

Making a good living picking up people using a navigable device, but the people are sometimes, stinky, drunk, with poor hygiene, some you're don't know who you're picking up. Some cause disruptions on the ride several have left big messes I have several cleaning messes Lyft has no clear way to report cleaning incidents and getting paid for you missing rides because you have to clean the mess of another adult person.

What do you like best about Lyft's CEO and the leadership team?

Don't know them

How would you improve Lyft's culture?

By asking for clear and transparent words explaining for each and every rides platform and third party fee's are taken from our pay and that we'll never ever get to see our money.

How did you prepare for the Lyft interview?

You are not interviewed by an app. You just apply online and add or upload your personal information.I Leased a car, made sure I had insurance and all that was required in order to drive.

What brings you the most joy at Lyft?

See the atmosphere change from morning to night..

What's the diversity at Lyft like?

I don't feel that I get any representation personally other than through a chat line.

How does your compensation at Lyft compare to the industry average?

Poorly because of outrageous platform and third party fees that are hijacked from our pay, daily and on every ride.

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A reddit user wrote a review on Dec 2017
Can you perhaps explain why anyone thinks driving for Uber or Lyft is profitable? If you are actually setting aside money for the wear and tear on your car, maintenance/repairs and offsetting the devaluation of having high miles, you don't make minimum wage from what I can tell. Do people not understand that they're just mortgaging their cars but the bill will come due, someday?

Well, you probably have a preconceived notion based on no math, so I doubt you will be open to silly old math. I get $1.30/mile minimum. The added mileage on the vehicle works out to about $0.0257/mile depreciation. Tires cost about $0.016/mile. Oil changes cost about $0.006/mile. Gas in my area for my vehicle is about $0.16/mile. That adds up to about $0.23/mile. Round up and I get about $1/mile. That's if I take basic XL fares only. When surge pricing is in effect or when I get a Select fare I earn more. Will I make a living? No. Do I profit an extra $1,500 per month in a part time gig doing something reletively stress-free that I enjoy? Yes. Is your statement accurate? Not at all.

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A reddit user wrote a review on Oct 2017
What is your average weekly salary? Do you have enough money to have a little freedoms when it comes to food and activities, or are you strapped for cash more times than not?

I make around $20-25/hour, so my weekly income is only really limited by how much I work. I drive Thursday, Friday, and Saturday nights religiously from about 6pm to 3am, then throw a Monday, Tuesday, or Wednesday in there depending on what I'm feeling, which usually pulls in about $700-ish a week. I'm not super strapped for cash, but I'm not getting ready to move out of my low-rent apartment any time soon either.

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A reddit user wrote a review on Oct 2017
Farthest youve driven for a customer?

An about 100 mile ride. I loved it. Huge payday for me. The misconception is that, if you take the driver on a long ride then they're hosed after they drop you off. Realistically, you get paid so well on those long rides that, on a two hour ride, you are getting paid enough to make up for the fact that you have to drive an hour or two back into the city. This was a late-night ride, so it took me about an hour and a half each way, and I made about $75 on the ride, so I wasn't complaining much.

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2.0
A zippia user wrote a review on Mar 2021
Pros of working at Lyft

Working alone

Cons of working at Lyft

You will rack up TONS of mileage on your car. Be prepared for verbal support but ZERO actual support. If someone vomits in your car Lyft will find a reason NOT to pay for the cleaning fee. If you have a bad experience with an actual Lyft employee, you will get micromanaged, the asset protection folks will suggest you need to follow up with them, and they will indirectly threaten your job. The company is a nice idea, but in actuality the job is hell. If you stick to holidays (including Valentines and Halloween) you will make a lot of money.

Lyft Benefits

Working alone

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5.0
A zippia user wrote a review on Dec 2024
Pros of working at Lyft

Love it. Meeting new people, open hours, and adventure everyday

Cons of working at Lyft

Hard on my car

Lyft Benefits

The people, flexible with hours

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1.0
A zippia user wrote a review on Feb 2024
Pros of working at Lyft

None

Lyft Benefits

I don't like any of the benefits at all. They boss you around and treat you like crap.

Cons of working at Lyft

Everything.

What do you like best about Lyft's CEO and the leadership team?

Nothing

How would you improve Lyft's culture?

At least treating employees like people. Have real numbers to where people can address concerns instead of just through the app.

How did you prepare for the Lyft interview?

I did not really prepare I just went in.

How does your compensation at Lyft compare to the industry average?

Much less in the industry average

What's the diversity at Lyft like?

There is not a lot of diverse demographics. It's nothing but rich white people

What brings you the most joy at Lyft?

When I leave

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Lyft

I enjoyed my work location, hours, atmosphere, ability to work independently while having management and support nearby as well as training and opportunities for advancement.

Cons of working at Lyft

Noisy background sometimes.

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Lyft

The customer service experience

Cons of working at Lyft

Driving late at night

Lyft Benefits

Meeting different people and networking

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5.0
A zippia user wrote a review on Jan 2022
Pros of working at Lyft

excellent integrated system working with over 2500 people

Cons of working at Lyft

not enough team interaction

Lyft Benefits

salary/ independent management

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Lyft Salaries

9.8
Salary Score
The national average salary for a Lyft employee in the United States is $67,087 per year or $32 per hour. Employees in the top 10 percent can make over $137,000 per year, while employees at the bottom 10 percent earn less than $32,000 per year.

Lyft Demographics Summary

9.7
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Lyft Financial Performance

9.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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