Loss Mitigation Specialist remote jobs

- 215 Jobs
  • Medical Collections Specialist - 240209

    Medix™ 4.5company rating

    Remote Job

    Responsibilities include, but are not limited to: Investigates, and responds to inquiries from payors Research errors and make necessary corrections for clean claim production and submission Follow up on accounts to ensure timely filing and prompt payment Actively review billing/collection policy changes for assigned payers Follow up on payment errors, review posting, and calculate allowable amount before approving patient statements Review Insurance EOB and initiate appeals as necessary Resolves all insurance requests, inquiries, concerns, in an expedient and respectful manner Work accounts to ensure payment meets the qualified payment amount required by the No Surprises Act Must be able to think outside of the box, critical decision making is necessary to fulfill the positions expectations Meet and exceed departmental goals set by the company and department manager EMR Used: MS Office, Excel, GoRev Ability to work remote or hybrid after training based on performance (training is anywhere from 30-45 days) Schedule/Shift Monday - Friday | 8 AM - 5 PM
    $32k-37k yearly est. 6d ago
  • Account Specialist Supervisor

    Tyndale Company, Inc. 3.2company rating

    Remote Job

    The Tyndale Company, an 8x Top Workplace winner in PA/4x Top Workplace winner in TX and certified woman-owned business, is seeking an Account Specialist Supervisor to lead and support our talented team. In this role, you'll oversee the daily workflow of Account Specialists, ensuring top-tier customer service and operational efficiency. This is a fantastic opportunity for a dynamic leader with a passion for coaching, process improvement, and team development. HYBRID/REMOTE: Tyndale supports a strong work-life balance. This opportunity requires onsite work a minimum of 2 days per week, and 3 days per week remotely. To be considered, candidates must reside within a commutable distance from our corporate headquarters in Pipersville, PA (Bucks County) or our location in Houston, TX (City Centre). Responsibilities: Manage daily workflow of team, ensuring that we are providing excellent and timely service to customers; oversee utilization of flex support within teams; coordinate overtime needs of team members with Sr. Manager of Client Services; Assist in management of Flex Assignments to ensure timely and accurate completion is achieved; Provide support to complete assignments as needed; Establish metrics by which to track the day-to-day performance and progress of team members; Provide as-needed training and coaching specific to the needs of team members, including: system or technical training, product knowledge, verbal and email communication, interdepartmental communication and conflict resolution, and soft-sell training techniques; utilize interactive training techniques with team members to ensure success; Prepare and deliver performance evaluation to team members; Responsible for hiring of staff and delivery of any disciplinary actions needed; Complete and oversee onboarding experience for new hires. Develop training schedules for new hires; facilitate training to ensure successful onboarding for new and existing team members; Responsible for resolving or helping to resolve complex issues that are escalated to direct reports, or from a customer directly, with the goal of resolving issues quickly. Coordinate with management and other departments as needed to help resolve open issues. Alert Account Services Manager, as needed, of any areas of concern; Provide ongoing quality assurance and ensure accuracy with account set ups in MAS500, customer catalogs, order forms and customer online ordering sites. Provide account coverage, as needed, for various sales teams; Analyze weekly/monthly reports for designated team members, ensuring any areas of concern are addressed in a timely manner; Responsible for weekly oversight designated Account Specialist team member activities, including high priority customer requests, and analysis of account issues, and necessary resolutions; Perform Employee and Allowance Imports into Production, as required, for team members; Perform Allowance Updates, Allotment Builds, and Allotment Adjustments, as required, for team members; Qualifications: HS Diploma or equivalent required; Bachelor's Degree preferred. Minimum of 2 years of experience in a team lead/managerial level role required, OR 3 years of Tyndale experience with sustained “Successful” performance level. Minimum of 2 years of experience in a direct sales or customer service-related environment required. Strong proficiency in Microsoft Office, particularly Excel, is required. Adobe Acrobat and knowledge of ERP (MAS 500) is helpful. Proven ability to build rapport with internal and external customers. Strong leadership skills with the ability to provide effective guidance, training, coaching, and daily supervision to staff. Effective organizational skills and the ability to establish priorities and to plan, coordinate, and monitor own workload and that of staff. Strong analytical and proactive problem-solving skills. Benefits: Health & Wellness: Comprehensive medical, dental, and vision insurance with competitive premiums. Paid parental leave. Mental health support through an EAP and partial reimbursement on copays, fertility support, and robust wellness programs with annual reimbursements. Work-Life Balance: Many positions with Tyndale offer hybrid onsite + remote work schedules, generous PTO, paid holidays + a floating holiday, and more. Financial Compensation: Competitive salary, 401(k) with matching, and bonus opportunities. Career Growth & Development: Training/certification/tuition reimbursement programs and demonstrated paths for knowledge share and internal promotion opportunity. Culture & Perks: Family-owned values, award winning culture, team-engagement events, casual dress code, company-sponsored charitable events and activities, and an inclusive workplace that values collaboration and integrity. About Tyndale Tyndale Company, Inc. is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 40 years of FR experience. We serve the electric utilities, oil and gas, transportation, and other industries across all 50 states and Canada. We believe that the key to our success is our employees and Tyndale has been recognized as an award-winning, employee-rated Top Workplace in the Greater Philadelphia and Houston areas. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer. Qualified candidates are encouraged to apply on our website, *************************** E.O.E
    $30k-37k yearly est. 21d ago
  • Sales Account Specialist

    JuĀNa

    Remote Job

    Juāna is a visionary wellness atelier that creates women's cannabis goods, nurturing aroma products, and other natural offerings to elevate moods and soothe minds. Their products are made with regenerative sourced ingredients, rigorously tested for safety, consistency, and efficiency. Juāna is committed to improving lives sustainably and environmentally responsibly, adapting to the evolving landscape of sustainability. Role Description This is a part-time hybrid role for a Sales Account Executive at Juāna. This position is located in Costa Mesa, CA, with the flexibility for some work from home. The Sales Account Executive will be responsible for lead generation, account management, communication, relationship building, and customer service. Qualifications Lead Generation and Account Management skills Communication and Relationship Building skills Customer Service skills Experience working in a sales or account management role Strong interpersonal skills and sales acumen Ability to work independently and as part of a team Previous experience in the wellness or cannabis industry is a plus Bachelor's degree in Business Administration or related field
    $42k-64k yearly est. 30d ago
  • Collections Specialist

    Channel | Your Partner In Funding

    Remote Job

    We're looking for a Collections Specialist to join our team! The Collections Specialist will act as the main point of contact for customer concerns related to account delinquency within our Equipment Finance Portfolio. This role involves managing all aspects of early-stage to late-state collections. Ideal candidates will be self-driven, team-oriented, and enthusiastic about contributing to a rapidly expanding business. Key Responsibilities Contact and collect on past due accounts and arrange for timely payments Respond to all customer communications in a professional and timely manner Research and escalate customer disputes and/or complaints when needed Negotiate and document payment plans and/or settlement agreements Coordinate inter-departmental responsibilities to ensure a prompt customer response Conduct research and correspondence regarding customer disputes and collection issues Enlist the efforts of sales and senior management to accelerate the collection process when necessary Prepare daily, weekly, and monthly delinquency notices and reports Special projects or other duties, as assigned Skills & Specifications Strong communication and negotiation skills Excellent problem-solving and decision-making abilities Detail-oriented with strong organizational skills Ability to work independently and meet deadlines Proficient in Microsoft Office Suite (Word and Excel) and comfortability working in various software applications Education & Qualifications Experience and knowledge of Equipment Finance 2-4 years of experience in a high-volume collections environment Who is Channel? We are a leading provider of equipment finance and working capital funding solutions for small businesses, exclusively through Equipment Finance Companies. Utilizing customized technology and business processes, a strong balance sheet, and risk analytics, Channel provides single source financing that supports third-party originators and their customers who have business growth opportunities and a need for capital. Since its founding in 2009, Channel has originated over 25,000 transactions funding over $3-billion and is one of a limited number of full-service, non-bank lenders successfully filling the gap in small business credit availability. Channel has five office locations in four states and has ranked among the 500/5000 fastest-growing private companies in the U.S. by Inc. magazine for 12 consecutive years. Why should I apply? Channel empowers and trains team members at all levels to make quick decisions in service to our relationships and ensuring the flexibility and nimbleness required to compete in today's marketplace. Channel is the perfect workplace for those who are motivated and have a desire to be part of a fast- growing, agile, and multi-faceted organization where you can make a difference every day. The company offers a rewarding and flexible work environment and encourages innovation and team member development. Benefits include medical, dental, and vision plans plus HSA and FSA options, 4 weeks PTO, an employer-match company 401K plan, life insurance, long-term disability insurance, and remote work flexibility. The Legalities Channel Partners is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, national origin, disability, veteran status, marital status, family status or any other basis prohibited by law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
    $31k-41k yearly est. 6d ago
  • Account Specialist (Work from home)

    Professional Career Solutions

    Remote Job

    We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon! Additional information:Employment type: Full-time
    $37k-60k yearly est. 60d+ ago
  • Mitigation Specialist- Westchester, NY

    Osborne Association 4.1company rating

    Remote Job

    Full-time Description Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation. At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination. The Mitigation Specialist will conduct a detailed investigation and biopsychosocial assessment of the client's life to identify information that will assist the defense counsel in the pre-plea or pre-sentence phase of open criminal matters. The Mitigation Specialist will advocate before the Court, the District Attorney's Office (DAO), and the Department of Probation (DOP) for incarceration and detention/bail reduction alternatives. This position has a hybrid work schedule. The Mitigation Specialist must be able to work at our Westchester office at least two (2) days per week. They must also be able to meet with clients at the Westchester Office in White Plains and at in-person court appearances throughout Westchester County and move flexibly between in-person and remote work as policies and needs shift. Salary: $70,000/year Requirements Essential Duties: Support defense counsel by conducting a psychosocial assessment of the client Works with the client to develop a client-specific service plan Advocate orally and in writing to the Court, DAO, DOP, and other entities Interacts positively with members of the defense bar and other members of the criminal legal community to actively participate in the program's outreach efforts to solicit new cases Orient clients to the program, describe program objectives, and provide ongoing support to clients and their family members Implement/execute referrals to treatment providers as developed in the client's service plan Maintain contacts with outside agencies to refer or obtain additional client services Actively supports and observes clients in program participation, documents progress, and provides ongoing feedback to maintain client self-awareness Make reports regarding client performance as requested to the Court and other supervising agencies, advocating as necessary Promote a positive image of the organization by communicating Osborne's mission and programs to various sources Maintain rapport with clients and preserve client confidentiality In-person attendance is required to collaborate with co-workers Document client's progress and development of cases in ECM and Google files Ability and means to travel locally on a flexible schedule as needed up to 60 miles Perform other duties as assigned Minimum Qualifications: Master's degree in Criminal Justice, Social Work, Forensic Psychology, or a similar field A minimum of two years of progressively responsible professional experience in a criminal justice environment Experience conducting investigations and writing court reports such as Pre-Plea and Pre-Sentence Memorandums Experience working with clients with mental illness, intellectual and other developmental disabilities, and substance use disorders Experience advocating before the Court and familiarity with Court entities Experience managing a caseload of clients with varying needs and case-related deadlines, ensuring timely action and intervention. Key Competencies: Strong analytical skills with the ability to collect, organize, analyze, and disseminate large amounts of data while succinctly summarizing conclusions to leadership and key stakeholders Ability to work effectively under tight deadlines, strong attention to detail, and time management skills Ability to work in teams and collaborate effectively with people in different functions Ability to take the initiative and drive for results Ability to communicate with all levels of the organization and build strong relationships Bilingual with the ability to read, write, and speak Spanish fluently is a plus. Benefits of Working at Osborne Generous benefits include four weeks of vacation, tuition reimbursement, a flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans. The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Thank you for your interest in the Osborne Association. Be sure to include a cover letter with your application. No phone calls please. We wish we could personally respond to each application. However, we are unable to do so due to the volume of interest received. ** Salary is based on commensurate experience and other qualifications. Salary Description $70,000
    $70k yearly 26d ago
  • Loan Specialists

    Maharaja Enterprises 4.1company rating

    Remote Job

    IT'S TIME FOR A CHANGE, START 2024 OFF THE RIGHT WAY Maharaja Enterprises LLC - Creative Financing Experts Commision Based Pay: 2 points per funding secured Maharaja Enterprises LLC in Dallas, GA is looking for one Mortgage Loan Originator Specialist to join our strong team. Our ideal candidate is attentive, ambitious, and hard-working. Mortgage Loan Originator Specialist (Full-time/Part-time): As a Mortgage Loan Originator Specialist at Maharaja Enterprises, your responsibilities will include: Client Relationship Management: Build and maintain strong relationships with clients, including borrowers, real estate agents, and other industry professionals. Lead Generation: Generate leads for mortgage loan origination through various channels, including networking, referrals, and marketing strategies. Loan Application Process: Guide borrowers through the mortgage loan application process, including collecting necessary documentation, assisting with the completion of application forms, and ensuring compliance with lending requirements. Pre-Qualification and Pre-Approval: Evaluate borrowers' financial profiles, review credit reports, income documents, and other relevant information to determine their eligibility for mortgage financing. Provide pre-qualification and pre-approval letters to qualified borrowers. Mortgage Product Knowledge: Stay up-to-date with the latest mortgage products, interest rates, and lending guidelines. Educate borrowers on the different loan options available and help them select the most suitable mortgage program for their needs. Financial Analysis: Analyze borrowers' financial information, including income, assets, and debts, to assess their creditworthiness and ability to repay the loan. Make recommendations based on the analysis and assist in finding suitable loan solutions. Loan Origination and Documentation: Prepare loan packages, including completed applications, credit reports, income documentation, and other required forms. Submit loan applications to underwriting for approval and ensure all necessary documents are in order. Communication and Support: Act as a point of contact for borrowers throughout the loan origination process, providing regular updates, answering questions, and addressing any concerns. Coordinate with internal teams, such as underwriters and processors, to ensure a smooth and timely loan closing. Compliance and Regulations: Adhere to all applicable lending regulations, including those set by federal, state, and local authorities. Ensure that all loan origination activities are in compliance with the relevant laws and regulations. Sales and Business Development: Continuously seek opportunities to expand Maharaja Enterprises' mortgage loan origination business by developing relationships with new referral sources, attending industry events, and implementing marketing strategies. Performance Metrics: Meet or exceed sales goals and performance targets set by the company. Maintain accurate records of loan origination activities and provide regular reports to management. Professional Development: Stay informed about industry trends, changes in lending practices, and new mortgage loan programs. Continuously enhance knowledge and skills through training, workshops, and professional development opportunities. As a Mortgage Loan Originator Specialist, you will play a crucial role in helping borrowers secure financing for their real estate transactions. Your expertise in mortgage lending, client management, and adherence to regulatory requirements will contribute to the overall success of Maharaja Enterprises' mortgage loan origination business. Experience: - Experience as a Mortgage Loan Originator or similar role - Strong knowledge of mortgage products, including conventional loans, FHA loans, VA loans, and jumbo loans - Familiarity with escrow processes and procedures - Excellent math skills for calculating loan amounts, interest rates, and monthly payments - Proficient in using 10-key typing for accurate data entry - Ability to read and interpret complex financial documents, such as tax returns and bank statements - Strong communication skills to effectively explain loan options and requirements to borrowers - Detail-oriented with the ability to review contracts and identify potential issues or discrepancies Imagine a vibrant and dynamic environment where countless leads await you. Our system is brimming with potential opportunities, and we continue to add more each day. But that's not all. We believe in setting you up for success. You will have access to a plethora of leads, receive comprehensive sales training on a daily basis, experience personal growth as an investor (as we grow, so do you), and have the incredible opportunity to earn while you learn the intricacies of real estate. And let's not forget our exceptional disposition team, passionately selling deals nationwide! However, here's the reality: Compensation: Commission based. Earning potential is unlimited! This business only thrives if you are willing to put in the work. Our motto is simple, yet powerful: EAT WHAT YOU KILL. If you lack self-motivation, hunger for success, and the willingness to learn and collaborate with like-minded individuals, then we are not the right fit for you. Please do not fill out the application if you cannot commit to this level of dedication. But if this resonates with your entrepreneurial spirit and you are ready to put in the effort to master this business and achieve remarkable financial rewards, then look no further! Take that first step towards an extraordinary future by filling out our application We are looking forward to reading your application. Job Types: Full-time, Part-time, Temporary, Internship Pay: Commission Benefits: Employee assistance program Employee discount Flexible schedule Professional development assistance Work from home Experience level: No experience needed Schedule: Choose your own hours Monday to Friday Weekend availability Experience: work (Preferred) Work Location: Remote Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company. Job Types: Contract, Part-time, Full-time Benefits: Flexible schedule Professional development assistance Schedule: 10 hour shift 12 hour shift 4 hour shift 8 hour shift Choose your own hours Day shift Monday to Friday Night shift Supplemental pay types: Commission pay Experience: Sales (Preferred) Loan origination (Preferred) Fair Housing regulations (Preferred) Work Location: Remote Job City Dallas,GA. State Georgia Country USA Job Name Loan Specialist
    $28k-54k yearly est. 60d+ ago
  • Loan Servicing Specialist-Wholesale Lending Services

    260312-South Florida Region Admin

    Remote Job

    Join a team that supports your career growth, advancement and expanding opportunities! At JPMorgan Chase we take pride in valuing our employees' individualities, while supporting an inclusive culture of teamwork. As an Loan Servicing Specialist in Custom Financing Support, you will provide loan servicing support to Commercial & Investment Bank Global Markets in support of their Equity Derivatives lending businesses. Job Responsibilities: Support the servicing of complex and non-standard loan products that require extra diligence and critical thinking. Communicate frequently with the various front and middle offices to ensure seamless support of the business. Work closely with Financial and Product control to ensure accurate reflection of month end income/Profit & Loss. Action all scheduled and unscheduled loan activity on a daily basis. Monitor and investigate cash and other exceptions such as past due loans, payable & receivable balances, and other items that pose financial risk to the firm. Required Qualifications, Capabilities, and Skills: 1+ year of Financial Services operations experience or a Bachelor's degree in Finance or Business Excellent communication and interpersonal skills Proficiency with Excel as well as Microsoft Office Suite (Excel, Word, and PowerPoint) Strong teamwork skills Prioritize workload efficiently Detail orientated individual that can work effectively under pressure Ability to multi-task and prioritize workload Strong problem solving, decision making, and analytical skills Preferred Qualifications, Capabilities, and Skills: Prior knowledge of loan product or trading operations Prior experience with Loan IQ Familiarity with basic accounting terms This is a hybrid role which requires going into the office 3 days a week with 2 days flexibility to work from home, which is subject to change. Final Job Grade and officer title will be determined at time of offer and may differ from this posting. This position is not eligible for H1B or Sponsorship
    $72k-234k yearly est. 60d+ ago
  • Construction and Loan Closing Specialist

    Bluehub Capital 3.9company rating

    Remote Job

    BlueHub Loan Fund (BHLF), an affiliate of BlueHub Capital (BlueHub), seeks a Construction Loan & Closing Specialist (CLCS) to support our community development lending program to a diverse set of borrowers. These include real estate developers, charter school and community health center operators, and non-profit and social enterprises serving low-income families and communities. BHLF currently has a loan portfolio of approximately 165 borrowers with aggregate outstanding balances of over $220 million. This person will join the Portfolio Management team, which plays an integral role in loan closings, loan administration, loan disbursements and loan operations and report to the Director of Construction Loan Management. The CLCS will manage and maintain procedures and internal controls related to a complex set of commercial transactions in accordance with BHLF's Loan Policies and Procedures. This newly created position requires a highly motivated person with a commitment to community development finance and, ideally, a background in construction management and monitoring, loan closing, or portfolio management. This person will be responsible for closing and funding loans in coordination with Loan Officers, the Portfolio Management Team, the Finance Department, outside consultants and legal counsel. They will also be responsible for reviewing construction requisitions, closing, disbursing and monitoring construction loans. This person will support portfolio reporting responsibilities on a monthly and quarterly basis. The candidate must be a self-starter, have the demonstrated ability to work independently and effectively on several tasks in a fast-paced environment, and have strong quantitative skills as well as strong written and verbal communication skills. The candidate must be able to work collaboratively across departments within BlueHub and externally with borrowers and consultants. Work Arrangements: This position is Boston-based. BlueHub staff are working a hybrid schedule of three days of work in the office (Tu-Th) and two days of remote work (M & F). Background: BlueHub Capital is a mission-driven, nonprofit community development financing organization focused on building healthy communities where low-income people live and work. We use innovative financial tools and deploy capital to support projects that make communities more vibrant places to live. BlueHub has four distinct programs: BlueHub Loan Fund (community development financing), BlueHub SUN (foreclosure relief), BlueHub Energy (clean energy access) and One Percent for America (citizenship financing). Since our founding in 1985, BlueHub has invested over $3.1 billion (and leveraged over $16.1 billion) to finance: Affordable housing, school facilities, child and youth development programs, community-based health centers, grocery stores, and community gathering places Reducing financial barriers to US citizenship Clean energy enhancements that expand access to solar and other renewable sources for people with low incomes Mortgage lending for families facing foreclosure Increasing economic opportunity is at the heart of why BlueHub exists and why we do the work we do. Our investments focus on communities that have been systematically denied access to capital. Our offices are located in the Roxbury neighborhood of Boston, MA. To learn more about BlueHub Capital, please visit, *********************** Essential Duties and Responsibilities: Construction Loan Management (50%) Build and maintain construction cash flow spreadsheet for each construction loan, tracking closing budget, change orders and disbursements throughout the construction loan. Manage capitalization of construction loan interest. Identify construction loan problems and recommend solutions to the lending and portfolio management team. Maintain and ensure electronic and database files are kept organized, maintaining an audit trail of all disbursements. Review and approve construction requisitions. Coordinate lender inspector site visits and review site observation reports. Coordinate funding with loan officers and the finance team. Manage ongoing construction disbursements: request and review title insurance updates, track and ensure receipt of lien waivers, monitor hard and soft cost budget items, contingencies and invoices. Manage funding of requisitions internally and with other project lenders. Loan Closing (30%) Work closely with loan officers to prepare, collect and process due diligence items and documentation related to loan closings. Identify and help resolve potential barriers to closing. In conjunction with loan officer and outside legal counsel, oversee preparation and manage completion of loan closing checklists to ensure that all loan closing conditions have been met and approved by authorized parties. Maintain working knowledge of BHLF's Loan Policies and Procedures to ensure compliance with internal approval and closing requirements, including Know Your Customer and Office of Foreign Assets Control policies. Recommend updates to policies as needed. Set up new loans in BHLF's loan administration systems, including Salesforce and TEA. Support the closing and funding process in conjunction with other transaction parties and internally with loan officers, the Finance team and our legal counsel. Manage loan closing and closing disbursement funding process for construction loans. Assemble and construct closing requisitions. Review and approve closing requisitions when BHLF is participant lender. Review and approve settlement statement for closing in coordination with the title agent. Participate in pre-construction calls with BHLF Borrowers, peer funders and development consultants. Support the opening of controlled bank accounts required by certain loan transactions. Coordinate with BlueHub's Communications Team, borrowers and other transaction parties to ensure BHLF is acknowledged in press materials and on construction site signage for the projects we support, and that we are invited to participate in ground breakings, ribbon cuttings and similar in-person and virtual events. Portfolio Reporting (20%) Manage development of monthly, quarterly, and annual reports for internal and external stakeholders. Upload data from our accounting software (TEA) into Salesforce (SF) on a monthly and quarterly basis. Generate and format TEA and SF reports on a monthly and quarterly basis. Reconcile SF reports to TEA to ensure material loan terms match across platforms. Manage TEA and SF ad hoc reporting for BHLF. Other duties as assigned. Essential Job Requirements: 4-5 years of loan closing, construction loan management or related experience in community development, real estate transactions or commercial lending. Proficiency with MS Office Suite is required. Experience with databases and CRM platforms; experience with Salesforce and/or TEA preferred. Excellent quantitative, written and verbal communication, and organizational skills. Must demonstrate a high level of attention to detail and commitment to accuracy. Excellent judgment and prudent decision-making abilities. Able to build relationships internally and work in a cooperative and diverse team environment. Able to build relationships externally and elicit confidence through a commitment to accuracy, timeliness and professionalism. Additional Desired Qualifications: Experience with or understanding of the New Markets Tax Credit (NMTC) program, Low-Income Housing Tax Credit (LIHTC) and Historic Tax Credit (HTC) programs, and/or charter school facility operations or financing. Experience with community development real estate developers and nonprofit community-based organizations. Candidates who reflect the diversity of the communities we serve or have a keen interest in advancing economic development for those communities are strongly encouraged to apply for this position. Salary and Benefits: Salary is competitive and commensurate with experience within the guidelines of BlueHub Capital's salary scale. As a “life cycle employer,” BlueHub invests in the benefits, training, growth opportunities and infrastructure that let you envision a career here. Benefits for full-time employees include: Generous insurance benefits: Health, dental, vision, life and disability insurance, including additional reimbursement for out-of-pocket healthcare expenses Retirement benefits: Competitive 401(k) matching Unique BlueHub benefits and stipends that support employee wellness, sustainable practices and charitable gift matching Excellent package of vacation time and paid leave, as well as generous roll-over policies Application: Please submit a resume and cover letter online via our application portal. You may direct your cover letter to Shannon Weiss, Talent Acquisition Specialist. No calls please. Due to the high volume of applications, BlueHub Capital cannot return phone calls about the position and, regrettably, cannot notify applicants of the status of applications unless an interview is requested. BlueHub Capital is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, age, national origin, ancestry, active military or veteran status, physical or mental disability, medical condition, pregnancy (which includes pregnancy, childbirth, medical conditions related to pregnancy and childbirth, and breastfeeding and expressing breast milk), genetic information, or other protected status in accordance with applicable federal, state and local laws. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening.
    $45k-71k yearly est. 16d ago
  • Loan Specialist II 35823400

    Pitisci & Associates

    Remote Job

    Loan Specialist II W2 Contract Hybrid St. Petersburg, FL Requirements: Local candidates only- can work remote 2 days and onsite on Tuesday , Wednesday and Thursday. Schedule is 8 AM to 5 PM or 8:30AM to 5:30PM. Laptop provided One round of panel interviews and decision will be made thereafter Must have 3-5 years of experience processing HNW (High Net Worth - (USD)1MM+) loans Experience with Encompass POS system background preferred Must be articulate and well spoken with strong customer service background 3-5 years of retail mortgage loan processing experience Experience managing a pipeline of at least 35 loans at a time Understanding of TRID Regulatory Guidelines Exceptional customer service skills Clear and professional written and oral communications skills (will be 'client-facing' over the phone and will frequently interact with internal and external customers) Ability to multi-task within a fast paced environment Duties Obtains required loan documentation and may process less complex loan applications. Orders credit verifications and third party services. Tracks receipt of and reviews legal documents. Sets up and monitors loan and financial ticklers to ensure accuracy and timeliness of receipt of documents. Verifies loan files and supporting documents for accuracy and completeness. Follows up on missing documentation. Prepares and compiles documents for review and approval. May prepare or review for accuracy, disclosures required by relevant consumer regulations. May perform basic loan calculations Interact with financial advisors, mortgage consultants, banking consultants and the client Experience with Encompass POS system background preferred**
    $23k-62k yearly est. 7d ago
  • SBA Loan Servicing Specialist

    Everbank

    Remote Job

    The SBA Loan Servicing Specialist is responsible for providing operational support for an array of SBA loan products. Working independently with limited supervision, this job works on projects and prospects associated with SBA operations by coordinating data input processes, quality control, client statement preparations and error identification. This job solves escalated reporting issues and consistently works to maintain the accuracy of the company's commercial loan management system. This role is critical to ensuring accurate processing of SBA loans to safeguard the loss of governmental guarantees. **Key Responsibilities and Duties** + Manages processing of SBA transactions. Reviews and analyzes loan submissions for completeness ensuring all necessary SBA requirements have been sufficiently met. Approves data input from loan applications and related documentation into a commercial loan management system to ensure quality, accuracy and completeness of data entered. + Responds to internal/external servicing requests in a timely manner; processes loan advances and payments daily. + Identifies and escalates erroneous transactions and reports issues to management for issue resolution. + Processes the 1502 reporting maintenance (month end, intra-month, and reversals). + Resolves 1502 corrections with the SBA and FTA. Processes payoffs and pre-payments notifications in ETRAN. + Tracks receipt of loan payoffs and reissue investor notifications as needed. + Processes ACH maintenance and changes needed in the system. + Submits and maintains 172 forms for loan payments received following an SBA repurchase; responsible for accounting loan changes in the system of record such as charge-offs. + Updates ETRAN with service action changes in accordance with SBA's Servicing Matrix as needed. + Communicates and interacts regularly with federal and state regulators and agencies; ensures adherence to SBA SOPs. **Educational Requirements** + University (Degree) Preferred **Work Experience** + 3+ Years Required; 5+ Years Preferred **Physical Requirements** + Physical Requirements: Sedentary Work **Career Level** 7IC **Preferred Qualifications** + 3-5 years of SBA servicing & reporting experience + Experience with 1502 reporting maintenance (month end, intramonth, and reversals) + Ability to read credit agreements + Excellent analytical and communication skills + Strong attention to detail & organizational skills + Excel experience + FTA experience **_Hybrid work is a minimum of four days a week, one flexible day for remote work._** **Posting End Date: 03/28/25** **Job Seeker Notice** EverBank, N.A. ("EverBank") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. EverBank's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers (********************************************************* **Pay Range** $77,400 - $104,800 EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status. We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.
    $77.4k-104.8k yearly 8d ago
  • Financial Forensics & Asset Recovery Specialist

    Firnal

    Remote Job

    Firnal Inc. is seeking a highly skilled Financial Forensics & Asset Recovery Specialist to support our international fund recovery and financial repatriation project. This role requires deep expertise in tracking illicit financial flows, forensic accounting, and asset tracing across international bank accounts, real estate, and corporate structures. The ideal candidate will have experience working with global financial institutions, AML (Anti-Money Laundering) frameworks, and financial crime investigations. Key Responsibilities: Conduct in-depth financial forensic investigations to trace and recover misappropriated funds. Analyze banking transactions, shell corporations, real estate holdings, and offshore accounts to uncover hidden assets. Work with international financial institutions, law enforcement, and legal teams to facilitate asset recovery. Utilize AI-driven financial modeling and other tools to map out fund movements and fraudulent activity. Ensure compliance with AML, KYC, FATF, and other international financial regulations. Prepare detailed investigative reports and presentations for government officials and stakeholders. Requirements Bachelor's or Master's degree in Forensic Accounting, Finance, Economics, or a related field. 5+ years of experience in financial forensics, asset tracing, fraud investigation, or AML compliance. Strong knowledge of global banking systems, offshore structures, cryptocurrency transactions, and financial crime patterns. Experience working with law enforcement agencies, financial regulators, or forensic accounting firms is a plus. Proficiency in data analytics tools, forensic accounting software, and AI-driven financial tracking systems. Ability to work on sensitive, high-profile cases with confidentiality and precision. Benefits Competitive Compensation (Base Salary + % of Funds Recovered) Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Unlimited PTO Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Salary $200,000 - $300,000+
    $47k-70k yearly est. 17d ago
  • Mortgage Product Counsel

    Wealthfront 4.6company rating

    Remote Job

    Wealthfront is seeking a skilled, talented and experienced Product Counsel with significant experience in the mortgage industry and expertise in state and federal mortgage laws and regulations, RESPA (Real Estate Settlement Procedures Act) compliance, state licensing requirements for mortgage operations and loan officer regulations. As a member of our legal team, this person will work closely with and report to our General Counsel, and, just as importantly, will work closely with other departments, including, product, design, engineering, marketing and compliance to support various mortgage products. Key Responsibilities:Product Counseling: Provide sound legal counsel on the development, launch and management of mortgage products, ensuring compliance with federal and state regulations.Mortgage Law Compliance: Analyze and provide guidance on evolving laws, rules, regulations and trends related to mortgage origination, non-delegated correspondent lenders, servicing, and default management. Ensure adherence to federal and state mortgage laws and regulations, including the Truth in Lending Act (TILA), the Equal Credit Opportunity Act (ECOA) and Fair Lending laws.RESPA Expertise: Provide guidance on RESPA compliance, including anti-kickback rules, referral fees, and disclosures. Ensure that company practices align with RESPA requirements and mitigate legal risks.State Licensing: Support the process of obtaining and maintaining state licenses required for mortgage operations, including managing regulatory filings and interfacing with state agencies.Loan Officer Regulation: Offer legal advice on the licensing requirements and activities of loan officers, including adherence to the Nationwide Multistate Licensing System (NMLS) and compliance with state-specific loan officer regulations.Contracts and Partnerships: Draft, review and negotiate contracts with investors, warehouse lenders, and other third-party services providers.Litigation & Risk Management: Handle or oversee litigation related to mortgage origination and servicing. Assess risk and recommend strategies to mitigate legal exposure, especially regarding consumer complaints and regulatory audits.Training & Policy Development: Develop training programs for loan officers and staff on mortgage regulations and consumer protection laws. Assist in drafting and updating internal policies to comply with new or changing regulations and laws.Regulatory Monitoring: Monitor changes in mortgage-related regulations at the federal and state level, such as updates from the Consumer Financial Protection Bureau (CFPB), and provide proactive guidance on how these changes impact business operations.Cross-Functional Collaboration: Collaborate cross-functionally with operations, engineering, compliance, product and risk management teams to launch new product lines while minimizing legal and regulatory risk. Qualifications:Juris Doctor (JD) degree from an accredited law school and active bar membership.Minimum 5+ years of legal experience, preferably in mortgage, consumer finance, or real estate law.Deep knowledge of RESPA, TILA, ECOA, and other mortgage-related federal and state laws.Experience advising on loan officer compliance and NMLS regulations.Expertise (i) obtaining and maintaining state licenses for mortgage operations in multiple state jurisdictions and (ii) responding to regulatory audits and exams from state and federal regulators.Strong understanding of various mortgage origination structures including non-delegated correspondent lending, the secondary mortgage market and loan investing.Excellent communication, negotiation, and legal writing skills.Self-motivated and efficient, with good business judgment and a “take ownership” outlook.Ability to manage multiple legal matters simultaneously and provide strategic business advice.Strong project management skills. Preferred Qualifications:Previous in-house legal experience in the mortgage or financial services industry.Familiarity and experience working with FINRA and the SEC.Experience with CFPB examinations and enforcement actions.Familiarity with e-mortgage and digital closing platforms. Estimated annual salary range: $185K - $217K USD plus equity. Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more! About Wealthfront Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We do this by leveraging technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money. We started with the ambition to transform the investment advisory business. By automating strategies typically reserved for the wealthy, we unlocked access to high quality investment advice for a digitally-native generation that was underserved by traditional institutions. Since then, we've expanded to a full suite of products designed to help our clients turn their savings into long-term wealth, including: • A Cash Account that, through our partner banks, offers one of the highest annual percentage yields on uninvested cash in the industry, while providing instant and secure access to your money with no account fees and a full suite of checking features. • A zero-commission Stock Investing Account with 50+ handpicked collections that help DIY investors discover new companies and make smarter investing decisions. • Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing-which we offer at industry-leading low costs and accessible minimums. Our award-winning products have attracted over 1 million clients who trust us with more than $80 billion of their hard earned savings-and we're far from done. If you're inspired to help us reshape the financial industry as we create our next chapter, let's talk! For more information please visit ********************** are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please review our candidate privacy notice. Disclosures: All investing involves risk, including the possible loss of principal. Tax-Loss Harvesting benefits vary depending on the client's entire tax and investment profile. Wealthfront doesn't provide tax advice. The Cash Account is offered by Wealthfront Brokerage LLC (“Wealthfront Brokerage”), Member of FINRA/SIPC. Wealthfront Brokerage is not a bank. We convey funds to partner banks who accept and maintain deposits, provide the variable interest rate, and provide access to FDIC pass-through insurance. Investment management and advisory services-which are not FDIC insured-are provided by Wealthfront Advisers LLC (“Wealthfront Advisers”), an SEC-registered investment adviser. The checking features offered in the Wealthfront Cash Account are provided by Green Dot Bank, Member FDIC. Fees and Eligibility requirements may apply to certain checking features, please see the Deposit Account Agreement for details. By “award-winning products”, please refer to *************************** for more information. Wealthfront Corporation oversees Total Client Assets and Trusted Clients through Wealthfront Advisers and Wealthfront Brokerage. Wealthfront Advisers and Wealthfront Brokerage are wholly owned subsidiaries of Wealthfront Corporation.
    $32k-42k yearly est. 3d ago
  • Loan Servicing Specialist, Operations Center, Onalaska WI

    Altra Federal Credit Union 3.8company rating

    Remote Job

    Altra Federal Credit Union is looking to fill a Loan Servicing Specialist position at the Operations Center in Onalaska, WI. As a Loan Servicing Specialist, you will be responsible for all servicing functions related to consumer, business, and real estate loan products, as well as credit card servicing functions. In this role you will work to coordinate within the Credit Services department and Credit Union to maximize the member experience and relationship within each department. Responsibilities include, but are not limited to: * Perform daily servicing and account maintenance activities related to consumer, business and real estate loan products * Work internal calls and activity requests from branches and other departments * Ensure all loan servicing related tasks are completed * Ensure the accurate and timely posting of mailed-in member deposits, payments and related tasks are completed * Assist with other departmental duties as needed, including but not limited to answer phone calls, training and mentoring co-workers, cross-training, and be part of Saturday rotating schedule to handle teller / branch overrides A high school diploma, GED or HSED is required. A minimum of one (1) month of general loan servicing or related experience is preferred. Customer service experience is required. Must be highly knowledgeable in all aspects of Loan Servicing, documents, regulations, and compliance and must have a solid understanding of credit union polices, systems, documents, NCUA regulations, and other laws pertaining to loan servicing. Must have the ability to prioritize, multi-task, and work independently to meet deadlines. High degree of accuracy and attention to detail are required. Must have working knowledge of personal computers and Microsoft Office products (Word, Excel, and Outlook). Excellent verbal and written communication skills; strong interpersonal skills and the ability to work with people effectively. This position is full time, 40 hours a week, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. Altra's corporate office is in Onalaska, WI, however, this position could be blended remote; time split regularly between working from home and working in the office. Pay and Benefits: * Competitive starting rate of $18.00/hour. * When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam. * Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options * Up to a 6% Employer-matched 401(k) + additions 3% employer contribution * Paid time off, volunteer time off, and your birthday off (paid)! * Employee-only perks and discounts Why join the Altra team? * Commitment to community engagement with a focus on youth initiatives; diversity, equity, and inclusion; financial literacy; and Altra Gives Back campaigns, focused on giving back to the communities we serve! * Professional growth and advancement opportunities - job shadows, FBLA (Future Business Leaders of Altra) and peer mentorship programs, on-site training, tuition assistance, and our very own Altra University! * An Innovative and forward-thinking culture driven by our dedicated Business Innovation team. * An award-winning wellness program that promotes a work life balance and healthy living! Monthly challenges, employee assistance and chaplaincy services, membership discounts, a Fitbit for all employees on Day 1, and an on-site fitness center at our Onalaska Operations Center! Altra is proud to be a Great Place to Work certified company six years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life! We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it's where YOU belong!
    $18 hourly 8d ago
  • Mortgage Disclosure Specialist

    Mortgage Center LLC 3.8company rating

    Remote Job

    Description Mortgage Center Mortgage Disclosure Specialist Southfield, MI (Hybrid) Do you enjoy collaborating with a dynamic team to provide accurate information to new and existing home owners? In the Mortgage Disclosure Specialist role, You'll be: Auditing, verifying, and ensuring mortgage loan disclosures and closing disclosures are accurate and comply with regulation timelines. Reviewing, preparing, and sending out disclosures including LEs, closing disclosures, and loan documents to clients throughout the loan process, ensuring accuracy of required compliance disclosures at time of lock, as necessary. Monitoring variance queue for re-disclosure. Sending out disclosure packages to consumers via e-disclosures or mail. You'll have the opportunity to: Share best practices and experiences to improve processes and increase productivity. Effectively communicates with foreclosure attorneys, investors, and credit unions to determine liquidation strategies. Resolves compliance issues by working closely with the compliance and IT departments. Collaborate with loan originators to ensure errors are corrected. Solve problems by using your analytical and organizational skills to predict and resolve issues. Collaborate with direct members of a team, as well as others within the organization. You'll have: Experience: At least one (1) years of experience in the mortgage industry. Familiarity with loan estimates and closing disclosures. Demonstrated ability to work within TRID guidelines. Ability to work effectively in a fast-paced, highly regulated, and deadline-driven environment. Excellent, professional verbal and written communication skills. Who We Are We are Mortgage Center and a CUSO - Credit Union Service Organization. We are owned by and originate mortgages for credit unions, as well as for ourselves. You may not know it, but the mortgage industry is a fun, fast-paced, dynamic place to work. If the opportunity to work with teams of other high performers, to do exhilarating work, sounds like the place you want to be, then Mortgage Center is looking for you. Growth Opportunities We are always on the hunt for smart people who are ready to revolutionize the mortgage CUSO industry! If you are ambitious, bring new ideas, and create exceptional results, you will find opportunities to be rewarded. Mortgage Center always has room for one more smart, talented person. Our Advice Click on the button and apply. Don't wait. If you are worried about your qualifications, don't be. We hire smart and talented people for all kinds of roles because smart and talented people are, well, smart. They figure stuff out. Fast. You can do this.
    $30k-36k yearly est. 3d ago
  • Collector Specialist

    Arizona Department of Administration 4.3company rating

    Remote Job

    ATTORNEY GENERAL (DEPT OF LAW) COLLECTOR SPECIALIST Posting Details: Salary: $49,500 - 58,658 Grade: 19 Closing Date: Open Until Filled Job Summary: The Arizona Attorney General's Office Civil Litigation Division/Bankruptcy and Collections Enforcement Section is seeking a Collector Specialist to collect debts owed to agencies throughout the State through pre-litigation collection efforts and by recommending to attorneys cases for review for lawsuit and post-judgment remedies. Remote Options: This position may be eligible for Remote Work two days a week. Job Duties: This position will be responsible for conducting skip tracing and other research for both individual debtors and business debtors, and for communicating with debtors and others interested parties to collect the debts owed. It will also be responsible for the review and recommendation to approve / disapprove installment payment plans, disposition of outstanding accounts, liens, wage garnishments and other actions. It will be responsible for accepting and the drafting of offers-in-compromise, and the recommendation to approve / disapprove the offer. This position will also compile information and draft periodic reports and correspondence to be given to the Division Director, other Office management, and attorneys. Knowledge, Skills & Abilities (KSAs): • Knowledge of concepts, terminology, principles, and procedures of American law. • Knowledge of legal processes such as summons/complaints, judgment debtor exams, writs of execution, liens, and garnishments. • Knowledge of advanced skip tracing and research methods and procedures. • Knowledge of alternate courses of prelitigation and litigation action for the collection of delinquent monies and seizure of properties. • Knowledge of complex financial statement analysis and mathematical calculations. • Knowledge of the use of statutes, codes and other legal resources. • Skill in analyzing skip trace results and other research to determine appropriate collection enforcement, prelitigation or through litigation. • Skill in authoring original letters, emails and other correspondence and communication with accuracy, professionalism and clarity. • Skill in communicating and negotiating with debtors. • Skill in using information from statutes, court decisions, legal documents, and related records. • Skill in analyzing and determining optimal solutions to problems and complex cases. • Skill in analyzing and making recommendations or decisions based on complex financial statements and mathematical calculations. • Skill in analyzing and authoring justifications for accepting/denying settlement offers and payment contracts. • Ability to speak in a professional, articulate, and concise manner with debtors and all interested parties. • Ability to obtain desired results working independently and using advanced problem-solving skills. • Ability to manage workload and case prioritization to maximize results. • Ability to demonstrate and use good judgment to determine optimal collection techniques to advance cases to completion and to properly manage of confidential matters. Selective Preference(s): The ideal candidate will have five or more years of experience as a collector working in the legal profession with experience in traditional collection methods, litigation and post-judgment remedies. Preference will be given to candidates with knowledge of legal processes and the ability to collect a wide variety of debt. Pre-Employment Requirements: • Travel may be required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically. • All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Attorney General's Office offers a comprehensive benefits package to include: Student Loan Assistance Sick leave Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program) Vacation with 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: • Positions in this classification participate in the Arizona State Retirement System (ASRS). • Please note, enrollment eligibility will become effective after 27 weeks of employment. Contact Us: If you have any questions, please feel free to contact Human Resources at ************** or email us at ***********************. During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at ************** or via e-mail at ***********************. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: **************, Fax: **************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
    $49.5k-58.7k yearly 60d+ ago
  • Bilingual Collections Specialist

    Goodleap 4.6company rating

    Remote Job

    GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. Essential Job Duties & Responsibilities:Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities:1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team PlayerProfessional demeanor Bilingual English/Spanish required Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $34k-41k yearly est. 3d ago
  • Remote Collections Specialist

    ADT Security Services, Inc. 4.9company rating

    Remote Job

    ADT is committed to hiring team members who are passionate about providing exceptional customer service - people who understand the importance of customer satisfaction and what it means to their career development. As a company that is well-positioned to continue meeting and exceeding our customers' evolving needs, ADT also takes pride in upholding a rewarding work experience for all of our team members. ADT has a culture of coaching, development and career growth opportunities. This position requires onsite training in Irving, Texas before transitioning to fully remote. Duties and Responsibilities: * You will work in a dynamic, collaborative environment, working closely with customers and coworkers. * Resolve inbound and outbound calls by using multiple applications and screens. * Respond to general billing inquiries to review and resolve account issues. * Ability to negotiate and obtain payments today or postdate within 7 days. * Direct customers to appropriate team within ADT if issue is outside the scope of the collection's role. * Ability to clearly explain billing charges and answer any questions related to billing. * Ask probing questions to overcome objections by utilizing negotiation skills. * Meet minimal standards/goals monthly. * Meet all compliance and QA standards. * Flexibility with special projects which may require overtime. * While a remote position, may be required to come onsite periodically * Maintain appropriate attendance and adherence goals. * High speed internet required: DSL, Cable or Fiber internet service with the ability to hardwire via ethernet from cable modem to your PC. * 5G Home Internet and Fixed wireless internet are NOT accepted providers. * Internet speeds of at least 50 mbps to download and 25 mbps to upload. Education/Certification: * High school diploma or equivalent. Experience: * Minimum of one (1) years in first-party collections (non-A/R), specific relatable experience includes: Car loan, financial and credit card collections including taking payments from customers and/or setting up payment arrangements, advising required payment amount * Customer Service experience in a remote setting * Multi Computer-screen navigation, multiple applications, strong negotiation skills Skills: * Basic typing, math, and problem-solving skills * Strong communication and verbal skills * Ability to multitask with multiple computer programs. * PC experience Training: * This role has onsite training required at our Irving, Texas location, , for 9 weeks before transitioning to a remote role upon successful completion of training. * We offer 9 weeks of paid training * Required to work onsite for 1st 90 days Pay and Benefits Disclosure: The pay range for this role is $14.35 - $17.10 an hour, plus commission, and is based on experience and qualifications. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays. Anticipated application end date will be 4.4.25. This role is scheduled to start 5.12.25.
    $14.4-17.1 hourly 22d ago
  • Collections Specialist

    Genesis Healthcare System 4.7company rating

    Remote Job

    GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner' of Genesis and keep our patients at the center of everything we do - always. Position Details: Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Department: Financial and Revenue Cycle Administration Overview of Position: The Collections Specialist is responsible for calling patients and helping them satisfy their overdue account balances related to their healthcare at Genesis. Their primary goal is to work with the patients who have an outstanding self-pay balance greater than 120 days. They will work with the patient to establish a payment arrangement that works for their financial health. They can review financial assistance resources, or payment plan options to lessen the burden for patients to relieve their account balances. This position reviews aged accounts to determine patient responsibilities and communicates options to reach mutual agreement of satisfying patient balance. They must be self-motivated with strong interpersonal skills. Remote working availability after introductory period and satisfactory performance level consistently achieved. ESSENTIAL DUTIES In a call center environment: 1. Contacts patients to communicates various payment sources and options available to resolve aged patient balances. 2. Self-pay Collectors will work within a high productivity paperless collection system environment contacting patients regarding balances due, utilizing automation via predictive dialer, Mychart and various other methods to reach large volumes of patients in the most effective manner. 3. Investigates historical claim data to ensure collections due are appropriate. 4. Focuses on resolving patient collection questions and provides insight into options for satisfying outstanding balances. 5. Ability to actively listen to patients and problem solve for the most effective outcomes on claims resolution. 6. Utilizes strong listening and negotiating skills to secure a minimum payment on each patient encounter called. 7. Reviews payment options to reach mutual agreement of satisfying patient accounts. 8. Contacts third-party payers as appropriate for coordination of benefits, reimbursement issues and balance follow-up. 9. Uses secure portals to research address updates and determine insurance eligibility. 10. Uses independent decision-making skills as to patient options affecting outcome of account. 11. Collects patient outstanding co-payments and deductibles. 12. Demonstrates knowledge to search for documents in EHR and Imaging System to review accounts for claims adjustment and patient balance information. 13. Consistently coordinates work to achieve maximum productivity and efficiency during the assigned shift. QUALIFICATIONS 1. High school graduate or equivalent. 2. Must be a self-starter, self-managing, and self-motivated 3. Strong Attention to detail. 4. Superior communication, listening and negotiating skills. 5. Ability to learn new software quickly. 6. Understanding of HIPAA (patient confidentiality) and collection regulations. 7. Working computer knowledge, including experience with Word and Excel. 8. Effective time management and organizational skills. 9. Strong mathematical skills. 10. Ability to prioritize, comprehend, and deal with multiple tasks. 11. Excellent interpersonal, decision-making, and problem-solving skills. 12. Demonstrates a pleasant, positive, and caring attitude. PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS 1. Living the Genesis Mission, Vision and Values: • Performs work in a manner that is quality focused. • Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect. • Results oriented and focused on achievement of objectives. • Acknowledges and responds to the diversity of people and the situation. • Encourages peers (others) to be owners of change. • Always makes the effort to anticipate and exceed customer needs and expectations. • Possesses the ability to engage others with patience and understanding. • Acts in a manner that creates positive first and lasting impressions. • Demonstrates the ability to own issues until they are resolved. 2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers) • Introduces self and role…connects with everyone. • Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback. • Asks for and anticipates needs and concerns of others. • Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.) • Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately. • Responds to requests in an appropriate and timely manner. • Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed. 3. Promotes Patient and Employee Safety • Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) • Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.) • Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment • Demonstrates Slips/Trips and Falls Awareness. • Actively contributes to maintaining a safe, clean and quiet environment. WORKING CONDITIONS/PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. May work in an office setting. 2. No routine exposure to blood, body fluid or tissues, but may require performance of unplanned tasks where exposure could occur. 3. Ability to sit, stand, push, pull, and bend. 4. Ability to sit for extended periods of time. 5. Ability to lift 10 pounds to waist level. 6. Uses computer and other office machines. 7. Close up and peripheral vision abilities. This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.
    $30k-40k yearly est. 19d ago
  • Collection Specialist - REMOTE

    Labcorp 4.5company rating

    Remote Job

    Labcorp is seeking a Client Collections Specialist to join our team! Labcorp's Revenue Cycle Management Division is seeking individuals whose work will improve health and improve lives. If you are interested in a career where learning and engagement are valued, and the lives you touch provide you with a higher sense of purpose, then Labcorp is the place for you! Collection Specialist Job Description This Collections Specialist will join our Client AR, Collections team in RCM. This position will work with physician offices, hospital laboratories, attorneys, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Collections Specialist will provide product education, offer payment plan agreements, settlements and handle a wide variety of questions while ensuring a world-class customer experience and meeting the goal of reducing >60day balances. The ideal candidate will be motivated to work with a customer centric team in an innovative company. RESPONSIBILITIES * Follow SOP's reducing aging AR >60day balances. * Outreach to customers by phone, emails and/or letters. * Handle sensitive information in a confidential manner * Preparation for updates on resolution to various levels of leadership * Document all activities/attempts to reduce balances. * Preparation of placement packages for outside attorneys for possible litigation. * Communicate via telephone with a operations management, physicians, attorneys and internal customers. * Utilize tools to obtain better billing information * Performs research and evaluation of complex projects and assignments requiring advanced knowledge and experience to identify and measure process financial implications. * Analyzes and determines areas for improvement and education. Minimum Qualifications: * High School diploma or equivalent required * Minimum 1+yr prior work experience required * Prior Billing Collections experience strongly preferred (particularly in Client Billing- hospitals, commercial, etc) * Previous RCM experience preferred * REMOTE work: * Must have high level Internet speed (50 mbps) connectivity * Dedicated work from home workspace * Ability to manage time and tasks independently while maintaining productivity * Application Window Closes: 4/1/2025 Pay Range: Pay Range: $15-15.50/hr. (State minimum wages apply if higher) Shift: Mon-Fri, 8:00am - 5pm Eastern Time All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
    $15-15.5 hourly 2d ago

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