Loss Mitigation Specialist Full Time jobs

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: * Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. * Process credit loan applications. Analyze credit & financial information for current and potential customers. * Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. * Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. * Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. * Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. * May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: * Minimum of one (1) year of experience in a customer service or sales position. * High school diploma or equivalent. * Reliable transportation required. * Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. * Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. * Ability to complete essential duties/functions in a timely, accurate manner. * Demonstrated problem-solving skills and interpersonal skills in demanding situations. * Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. * Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: * Cash Handling, selling and/or collecting experience. * Some college coursework. * Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 Li-Onsite #R77 Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance. Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including: * Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA * Vision Insurance * Dental Insurance * Company-paid Basic Life, Long-Term Disability, and AD&D Insurance * Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance * 401(k) and Company Matching Contributions * Paid Time Off - full-time employees may accrue a minimum of 120 hours per year * 11 Paid Holidays * FMLA * Employee Assistance Program (EAP) * Paid Parental Leave * Referral Incentives * Education Assistance Program * Complimentary FIMC Membership Plan * Access to industry-specific training programs * Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact ************************** for additional information. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level. For additional information, please visit: ************************************************ Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. Mariner Finance, LLC | NMLS #166564 Other details * Pay Type Hourly Apply Now * Mason, OH, USA

About Upstart Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas. Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. Position Location - This role is available in the following locations: Columbus, OH. Time Zone Requirements - This team operates on the East/West Coast time zones. In-Office requirements. You will be required to work from the Columbus office 3 days per month. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular on-sites. You will be required to work from the Columbus, OH office 3 days per month in this position. How you'll make an impact: Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. What we're looking for: Minimum qualifications: At least 2 years in collections, customer service, or a similar role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred qualifications: 3+ years of full-time experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous holiday, vacation, sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Annualized Base Salary Range$57,100—$79,000 USD Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

Full-time 8 Hour Shifts The Durable Medical Account Specialist will play a crucial role in customer intake and resupply. The ideal candidate will be reliable, self-motivated, have exceptional customer service and administrative skills, experience in the healthcare industry, and knowledge of Medicare, Medicaid, Private Insurance and Private Pay Billing. Attention to detail and team collaboration is required to ensure accurate and proper transfer of personal healthcare information, obtainment of insurance authorizations, order processing, and fulfillment. Responsibilities: Provides superior internal and external customer experience; prioritizing communication and maintaining professionalism Receives and reviews durable medical equipment/home medical equipment (DME/HME) referrals and resupply requests to determine eligibility Verifies benefits and obtains authorization for new and existing patients Enters and manages personal healthcare information/medical documentation in ERM system Collaborates with referral sources and providers to obtain certificate of medical necessity (CMN) documents, clinical documentation, and orders Confirms all patient account information is accurate and complete in collaboration with billing to ensure reimbursement for supplies Builds sales order templates; manages and processes new, existing, and refill orders Provides customer/patient with product education as necessary Monitors and advances work in progress (WIP) states. Effectively communicates and collaborates with team members to drive results Complies with laws and regulations and upholds all compliance and accreditation standards Other duties as required/assigned. Other information: Technical Expertise: Answering multi-line phone system Knowledge of Electronic Medical Records (EMR) systems Knowledge of DME/HME products, services, and applicable government regulations Knowledge of HIPAA confidentiality requirements Knowledge of medical claim billing and medical terminology Knowledge of insurance policy and guidelines Strong communication skills in speaking and writing Organizational skills sufficient to maintain consistent accurate records Efficient in computer skills and Microsoft Office proficient (Outlook/Word/Excel) Compassion to serve and educate customers/patients Education and Experience: High school or equivalent Proficiency in Microsoft Office required Healthcare experience preferred Brightree or Electronic Medical Records (EMR) experience a plus EPIC experience a plus Full Time FTE: 1.000000 Status: Onsite RequiredPreferredJob Industries Healthcare

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. Process credit loan applications. Analyze credit & financial information for current and potential customers. Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: Minimum of one (1) year of experience in a customer service or sales position. High school diploma or equivalent. Reliable transportation required. Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem-solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: Cash Handling, selling and/or collecting experience. Some college coursework. Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and tal

Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description: This position is based in our Whitehall customer care center and is considered an on-site position. We know you're going to love it here! Discover has an outstanding culture, and the employee experience is fantastic! Our next class starts in April of 2025. We've got you covered with a variety of shifts. We are currently hiring for the following schedule: 2:30 PM - 10:00 PM EST (Ohio) Shifts are Monday - Friday with weekends as assigned, working a flex schedule between 30-39 hours per week. What You'll Do Under broad supervision, responsible for collecting delinquent credit card accounts through varying channels (outbound, inbound, assigned queues and chat sessions). Minimizes losses to the company by determining the best method or tool to collect on delinquent accounts. Utilizes professional and persuasive communications to keep the goodwill of customers. Responsible for leaving professional and urgent messages in an attempt to get the customer to call back. Uses multi-tasking skills to handle back-to-back calls in a fast-paced call center environment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management. How You'll Do It Reviews past due accounts and calls customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected. Builds rapport with the cardmembers and works with customers to secure repayment on delinquent accounts. Reviews credit and other available information on delinquent accounts, evaluate prospects for collection of delinquent amount. Ensures compliance with company policies and procedures. Handles difficult collection calls as determined by center management. Qualifications You'll Need The Basics H.S. Diploma or GED 1+ years Collections 1+ years Working-level experience in collections, customer service, detail orientation, professionalism, verbal communication, influencing, negotiation, compliance, and system/computer fluency Physical and Cognitive Requirements The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: Primarily remain in a stationary position. No required movement about the work environment to complete the major responsibilities of the job. Primarily performed indoors in an office setting. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator. Ability to communicate verbally. Ability to communicate in written form. This position also requires completion of a series of activities designed to evaluate specific skills, knowledge, and qualifications related to this position. Bonus Points If You Have 2+ years Collections 1+ years Working-level experience in decision making and problem solving Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis. #INDDFS #ZRDFS A credit screening may be required for some roles within Discover Home Lending. Application Deadline: The application window for this position is anticipated to close on Mar-08-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. Compensation: The base pay for this position generally ranges between $20.50 to $27.10. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. Benefits: We also offer a range of benefits and programs based on eligibility. These benefits include: Paid Parental Leave Paid Time Off 401(k) Plan Medical, Dental, Vision, & Health Savings Account Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances Recognition Program Education Assistance Commuter Benefits Family Support Programs Employee Stock Purchase Plan Learn more at mydiscoverbenefits.com. What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation. At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant's qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance). Positions marked as remote eligible are limited to remote locations within the country in which the position is based. Applicants must be 18 or older at the time of hire.

We love great craft beer. We want everyone to be as passionate about it as we are - and our central team are vital in this mission. Every single person in our team can shape our future for the better, whether that's for our people, planet or our incredible beer. Because we expect great things from you, we give great things back. HOP STOCK | We believe in sharing our success with our crew and have a unique Hop Stock benefit for our salaried team. That means you share in our success, and if we grow strongly, we win together.. UNICORN FUND | Via our ground-breaking Unicorn Fund, we give away 10% of our profits, to our amazing crew members, every single year. We wouldn't be able to do it without you so it's only right we share the success together. Retirement (401k): BrewDog wants to make sure you, your family, and pups are covered long-term. Safe Harbor Matching Contributions: BrewDog matches 100% of your elected deferral, up to 6% of your compensation. 4 WEEK SABBATICAL| After every 5 years here you will receive an additional 4 weeks off to spend it doing whatever you want. STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don't put your hoody in the fridge though) BEER TRAINING | We love beer and we want you to love beer too, so we'll support you through the internationally- recognized Cicerone qualifications, so you can love it almost as much as we do. We'll also pay you more per hour for each level you pass. AND A LOT MORE | Okay, deep breath… Full time employees will receive enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programs, enhanced family friendly policies around maternity and paternity leave, additional holiday days per year, pawternity leave, DE+I and crew forum groups and a “shifty” crew beer/beer allowance. We're also the world's first carbon negative beer business. We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment. About The Role The Key Account Specialist will support Chain sales efforts for the brewery in assigned geographies and in Off and On-Premise Channels. The KAS is responsible for building and maintaining professional relationships with key distributor personnel and retail accounts in order to grow sales through an increased brand(s) presence Achieve volume, effective placement(s), feature/promotion and display targets in defined territories and targeted Chain accounts Maximize product(s) velocity by executing against and improving merchandising and brand presence within retail chain locations Cultivate and strengthen the critical relationship between BREWDOG and our distributor partners and in-outlet chain retail(er) personnel Conduct special events, tastings and other promotional support as needed Monitor daily activity and accomplishments via the company's field execution tool - KARMA Monitor and uphold the company's quality and merchandising standards at retail chain outlets Create ambassadorship with distributors & retail accounts on all brands and skus Use VIP data as well as KARMA to identify opportunities or gain other business insights About You Must be 21+ to apply Ability to work nights, weekends, and more than 40 hours per week as needed Moderate travel, including overnight trips and 15,000+ miles of annual driving Capability to lift or move up to 50 pounds and occasionally lift and/or move up to 120lbs (kegs) The employee frequently is required to use hands and bend and stoop Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust Developed communication skills with the ability to effectively inspire and motivate both internal and external stakeholders on multiple facets of the business Basic analytical skills/use of data tools for assessment of plans/marketplace/trends/needs. KARMA/VIP/iDIG experience are a must Developed organizational skills, capable of managing time and multiple projects effectively through tools provided

The Team At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. Position Location - This role is available in the following locations: Columbus, OH. Time Zone Requirements - This team operates on the East/West Coast time zones. In-Office requirements. You will be required to work from the Columbus office 3 days per month. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular on-sites. You will be required to work from the Columbus, OH office 3 days per month in this position. How you'll make an impact: * Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. * Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). * Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: * Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. * Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: * A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. * Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. * Effective time management to balance high call volumes with personalized and strategic borrower support. What we're looking for: * Minimum qualifications: * At least 2 years in collections, customer service, or a similar role at a Financial Institution with proven success meeting performance goals. * Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. * Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. * Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). * Preferred qualifications: * 3+ years of full-time experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. * Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. * Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. * Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. * Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. * Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. What you'll love: * Competitive Compensation (base + bonus & equity) * Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart * 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings * Employee Stock Purchase Plan (ESPP) * Life and disability insurance * Generous holiday, vacation, sick and safety leave * Supportive parental, family care, and military leave programs * Annual wellness, technology & ergonomic reimbursement programs * Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering * Catered lunches + snacks & drinks when working in offices #LI-Associate

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: * Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. * Process credit loan applications. Analyze credit & financial information for current and potential customers. * Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. * Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. * Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. * Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. * May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: * Minimum of one (1) year of experience in a customer service or sales position. * High school diploma or equivalent. * Reliable transportation required. * Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. * Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. * Ability to complete essential duties/functions in a timely, accurate manner. * Demonstrated problem-solving skills and interpersonal skills in demanding situations. * Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. * Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: * Cash Handling, selling and/or collecting experience. * Some college coursework. * Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 #Li-Onsite #R77 Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance. Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including: * Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA * Vision Insurance * Dental Insurance * Company-paid Basic Life, Long-Term Disability, and AD&D Insurance * Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance * 401(k) and Company Matching Contributions * Paid Time Off - full-time employees may accrue a minimum of 120 hours per year * 11 Paid Holidays * FMLA * Employee Assistance Program (EAP) * Paid Parental Leave * Referral Incentives * Education Assistance Program * Complimentary FIMC Membership Plan * Access to industry-specific training programs * Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact ************************** for additional information. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level. For additional information, please visit: ************************************************ Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. Mariner Finance, LLC | NMLS #166564 Other details * Pay Type Hourly Apply Now * Parma, OH, USA

Do you have great experience working in the Commercial Risk space? Do you enjoy working in a team-orientated and collaborative environment? Aon is hiring for an Account Specialist I position. This is a hybrid role based out of Cleveland, Ohio. Aon is in the business of better decisions: At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like: Assist the Account Executives and Associate Account Executives on assigned accounts, managing key processes that serve clients (including complex clients) and undertaking the client-facing and internal activities related to these processes. Account Specialists will also assist Brokers as necessary, particularly Commercial Risk business. How this opportunity is different From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. Skills and experience that will lead to success: * Maintains effective and positive relationships with clients. Serves independently in a client-facing capacity on matters of moderate importance and complexity. * Performs submission assembly/creation where assigned. Facilitates the timely and accurate flow of information between clients, and account team members. * Handles client open items list and responds to client ad-hoc requests. * Gathers and analyzes data and drafts assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentations tailored to the needs of the audience and the circumstances of the presentation. * Actively supports and monitors the renewal process. At the direction of the Broker, drafts quote comparisons and follow up for binders, policies, and endorsements. * Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables. * Primary collaborator with Premium Accounts on client billing matters. * Receives and handles routine and sophisticated coverage inquiries and endorsement requests. * Serves as key client liaison for items such as certificates, auto IDs, location additions, invoices, Worker's Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals. * Monitors and follows up on invoice generation, fee agreements, receivables, and collections. Addresses and resolves problems. * May provide guidance and mentoring to a less senior account specialist. Delegates work to support staff and ACS where applicable. * Ensures tools are understood and used. Performs related duties as assigned. Education: High School Diploma or GED required Associate degree preferred Insurance experience preferred P&C license is preferred, or to be obtained within 120 days of start date How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $48,500 to $70,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-KH2 #LI-HYBRID 2556451

Company info: Graceworks Lutheran Services is a not-for-profit organization serving over 2000 older adults and adults with disabilities. We are a leader in offering services and settings that inspire and support a sense of home when people experience challenging and changing circumstances to aging and living with disabilities. At Bethany Village, we pride ourselves on providing top-of-the-line care to all residents. Our 100-acres is centrally located in the city of Centerville, OH, and features well-appointed living options, situated on our beautifully landscaped grounds. Position Summary: Full Time Works primarily with Skilled Nursing Facility (SNF) residents, designees, and staff. Responsible for assisting residents and/or their designees with identifying Private Pay, Medicare, Medicaid and other third party payor sources. Answer questions regarding insurance or billing and resolve any issues that may arise during the payment process or escalate as appropriate. Responsible for private pay collections efforts including pursuing estate claims in probate. Job Duties: Meet with new and current SNF residents to explain rates and billing policies for services and identify payment sources and insurance policies. Maintain excellent relationships with internal customers (peers) and external customers (residents and families, government agencies, insurance companies, etc.). Refers resident or designee to the appropriate staff for assistance with Medicare, Medicaid and other third party payor sources. Responsible for being primary liaison for all resident Medicare and Managed Care insurance and insurance billing questions. Responsible for filing estate claims to the local probate court. Follows policies to inform SNF residents of overdue balances and set up payment plans as appropriate. Assist with month end statement processing and statement review as necessary. Adhere to all policies and procedures of the organization and all federal and state laws regarding the privacy of protected health information. Adhere to all policies and procedures of the organization regarding the use of technology and technology-based information. Performs other duties as assigned or requested. Qualifications: Minimum Qualifications: High School diploma or equivalent Minimum Experience: One or more years’ experience in healthcare services with knowledge of the accounts receivable process and insurances programs preferred. Must have Microsoft Office experience. PCC experience preferred but not required. Must be organized, detail oriented with excellent verbal and written communication and interpersonal skills. Must be able to work as a team member. Top benefits: Tuition reimbursement options Paid time off Employee Assistance Program and Success Coach are free resources to help you be successful in all areas of your life Health Insurance Dental Insurance Extended Illness Benefit Graceworks Core Values: Faithfulness to Christ - As part of the Church, Graceworks Lutheran Services performs its work in response to Jesus Christ and as an extension of his ministry. Wholeness of Life - Recognizing and valuing the inherent worth of each individual, Graceworks Lutheran Services helps each person experience dignity and the fullest achievable level of physical, mental, emotional, spiritual and vocational ability. Equality and Justice - Advocating justice, recognizing the equality of all persons when offering services and opportunities for service, and seeking to develop and balance societal resources to serve vulnerable persons who have more intense needs. Quality of Service – Delivering the highest quality services possible by demonstrating competence, compassion, continuous improvement, innovation and creativity. Integrity – Demonstrating honesty, integrity, fairness and trustworthiness, ensuring that actions and relationships represent a sincere and balanced expression of organizational values. Stewardship of Resources – Exercising faithful stewardship of financial resources and physical assets, and is responsible and accountable for their proper deployment in the work of ministry. We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: * Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. * Process credit loan applications. Analyze credit & financial information for current and potential customers. * Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. * Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. * Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. * Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. * May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: * Minimum of one (1) year of experience in a customer service or sales position. * High school diploma or equivalent. * Reliable transportation required. * Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. * Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. * Ability to complete essential duties/functions in a timely, accurate manner. * Demonstrated problem-solving skills and interpersonal skills in demanding situations. * Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. * Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: * Cash Handling, selling and/or collecting experience. * Some college coursework. * Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 #Li-Onsite #R77 Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance. Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including: * Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA * Vision Insurance * Dental Insurance * Company-paid Basic Life, Long-Term Disability, and AD&D Insurance * Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance * 401(k) and Company Matching Contributions * Paid Time Off - full-time employees may accrue a minimum of 120 hours per year * 11 Paid Holidays * FMLA * Employee Assistance Program (EAP) * Paid Parental Leave * Referral Incentives * Education Assistance Program * Complimentary FIMC Membership Plan * Access to industry-specific training programs * Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact ************************** for additional information. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level. For additional information, please visit: ************************************************ Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. Mariner Finance, LLC | NMLS #166564 Other details * Pay Type Hourly Apply Now * Fairlawn, OH, USA

The Collections Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Accounts Receivable Manager. This position is a full-time, direct hire position located in (HQ) Columbus, Ohio. Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing. Primary Functions Monitor accounts on a daily basis for collection efforts. Identify outstanding account receivables. Contact clients and discuss their overdue payments. Making outbound collection calls in a professional manner while keeping and improving customer relations. Investigate historical data for debts and bills. Take actions in order to encourage timely payments Process payments and refunds Resolve billing issues Resolve customer credit issues Update account status records Prepare and present reports on collection activities and progress to management All other duties that may arise to ensure the successful operation of the company (all job descriptions must include this statement) Qualifications Proven experience as a Collection Specialist or similar role Excellent knowledge of billing procedures Knowledge of various collection techniques Contact clients and discuss their overdue payments Comfortable working with targets Knowledge of collection laws and regulations Excellent communication and interpersonal skills Problem-solving and critical-thinking skills High school diploma Associate's/Bachelor's degree is a plus Ability to access areas where needed people, information or equipment are located Ability to understand and accurately apply basic math skills Proficiency with Microsoft Word, Excel, PowerPoint, Outlook and Internet Ability to make competent use of work related equipment and materials Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed Ability to communicate effectively and tactfully with others Ability to work with other team members as well as independently Ability to shift back and forth between two or more tasks Cooperative, team-oriented, patient, calm under pressure Ability to arrange things in certain order (e.g., alphabetically, numerically) Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities Strong written and verbal communication skills Ability to provide excellent customer service to all clients (customers and employees) Ability to advise, counsel, guide and influence the opinions and decisions of others (e.g. customers and employees) Ability to analyze and evaluate people, data and things to determine courses of action IND1 Equal Opportunity Employer Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: * Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. * Process credit loan applications. Analyze credit & financial information for current and potential customers. * Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. * Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. * Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. * Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. * May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: * Minimum of one (1) year of experience in a customer service or sales position. * High school diploma or equivalent. * Reliable transportation required. * Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. * Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. * Ability to complete essential duties/functions in a timely, accurate manner. * Demonstrated problem-solving skills and interpersonal skills in demanding situations. * Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. * Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: * Cash Handling, selling and/or collecting experience. * Some college coursework. * Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 #Li-Onsite #R77 Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance. Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including: * Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA * Vision Insurance * Dental Insurance * Company-paid Basic Life, Long-Term Disability, and AD&D Insurance * Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance * 401(k) and Company Matching Contributions * Paid Time Off - full-time employees may accrue a minimum of 120 hours per year * 11 Paid Holidays * FMLA * Employee Assistance Program (EAP) * Paid Parental Leave * Referral Incentives * Education Assistance Program * Complimentary FIMC Membership Plan * Access to industry-specific training programs * Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact ************************** for additional information. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level. For additional information, please visit: ************************************************ Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. Mariner Finance, LLC | NMLS #166564 Other details * Pay Type Hourly Apply Now * Perrysburg, OH 43551, USA

At Informa , no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. In Global Support , we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Job Description The Collection Specialist maintains contact with B2B customers who have outstanding account balances to ensure that these balances are paid in a timely manner. Responsibilities Include: Accountable for reducing delinquency for assigned accounts. High volume of inbound and outbound email and phone calls for B2B collections. Overcome objections that customers may have about making payments toward their account and help them understand their responsibilities. Provide thorough and accurate documentation to support collection attempts. Research accounts receivable issues as required or directed. Resolve accounts receivable issues, such as invoice discrepancies and customer overpayments, by providing excellent customer service. Process customer refunds and account adjustments. Organize workload to ensure accurate and complete collections for each event. Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process. Communicate and follow up effectively with sales departments regarding customer accounts on a timely basis. Liaison with an outside collection agency on delinquent accounts. Maintain excellent customer service internally and externally. Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept., including gathering documentation needed to place accounts with Collections. Adhere to general accounting practices where applicable. Qualifications High School Graduate or Equivalent. Knowledge of Accounts Receivable and collection processes. Strong attention to detail, goal oriented. Strong organizational skills. Computer proficient in MS Excel, MSWord and other MS Office applications. Commitment to excellent customer service. Excellent written and verbal communication abilities. Able to both work independently and as an integral part of team. Ability to prioritize and manage multiple responsibilities. Additional Information The pay range for this position is $19-21 / hour depending on experience. Full Time: 36.25 hours/week We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com Our Benefits include: Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here . This post will expire on 03/28/2025

R10045401 Collections Specialist (Open) - Monday through Friday work schedule - Workplace flexibility (hybrid: in-office/remote) and great team environment - Opportunity for career growth! The Collection Specialist is responsible for assisting with safeguarding the assets of Airgas's North Division by maintaining a healthy accounts receivable position for all accounts assigned. The Collection Specialist reviews and researches account issues to assure that proper steps are taken each day to protect Airgas's interests in receivables assets and to further reduce the risk of bad debt write off. In Particular you will: - Be responsible for managing an account portfolio and assisting in account reconciliation for the collection of all monies due from customers. Prioritizes portfolio so that collection efforts result in maximum benefits watching for key indicators that a customer account is in jeopardy of becoming delinquent. - Resolve customer account issues including past due invoices to assure timely payments. May make recommendations to Sales and/or the customer to negotiate payment settlements. May further provide assistance with non-payment issues to resolve the root cause. - Work collaboratively with Cash Applications, Dispute Management and Special Handling to resolve unpaid cash and non-payment issues as well as customer-related disputes. Initiates reviews and recommendations with Field Sales & Collection management as to whether final demand notices & outside collections should be initiated. - Maintain quality relationships with branch managers, account managers and area sales managers. Involves regional managers when possible and keep them informed of issues. ________________________Are you a MATCH? - Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation. - A positive approach and willingness to learn coupled with the ability to work in a team environment. - Exhibits customer focused behavior such as building positive relationships and strives to understand customer's needs, both internal and external. - Ability to deal with difficult situations in a diplomatic and professional manner. - Excellent analytical and creative problem solving skills with the ability to make independent decisions based on investigation and judgment as well as ability to discern when to escalate issues. - Proficient in Google suite applications and/or Microsoft Office (Word, Excel). SAP experience preferred. - High School Diploma/GED required. - Associates/Bachelor's degree preferred. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability ________________________ We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children. _________________________ Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. _________________________ Equal Employment Opportunity Information We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request. Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com. _________________________ California Privacy Notice

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. Process credit loan applications. Analyze credit & financial information for current and potential customers. Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: Minimum of one (1) year of experience in a customer service or sales position. High school diploma or equivalent. Reliable transportation required. Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem-solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: Cash Handling, selling and/or collecting experience. Some college coursework. Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and tal

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies. In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed. Job Description The Collection Specialist maintains contact with B2B customers who have outstanding account balances to ensure that these balances are paid in a timely manner. Responsibilities Include: Accountable for reducing delinquency for assigned accounts. High volume of inbound and outbound email and phone calls for B2B collections. Overcome objections that customers may have about making payments toward their account and help them understand their responsibilities. Provide thorough and accurate documentation to support collection attempts. Research accounts receivable issues as required or directed. Resolve accounts receivable issues, such as invoice discrepancies and customer overpayments, by providing excellent customer service. Process customer refunds and account adjustments. Organize workload to ensure accurate and complete collections for each event. Enlist the efforts of Sales and Senior Management when necessary to accelerate the collection process. Communicate and follow up effectively with sales departments regarding customer accounts on a timely basis. Liaison with an outside collection agency on delinquent accounts. Maintain excellent customer service internally and externally. Perform other assigned tasks and duties necessary to support the Accounts Receivable Dept., including gathering documentation needed to place accounts with Collections. Adhere to general accounting practices where applicable. Qualifications High School Graduate or Equivalent. Knowledge of Accounts Receivable and collection processes. Strong attention to detail, goal oriented. Strong organizational skills. Computer proficient in MS Excel, MSWord and other MS Office applications. Commitment to excellent customer service. Excellent written and verbal communication abilities. Able to both work independently and as an integral part of team. Ability to prioritize and manage multiple responsibilities. Additional Information The pay range for this position is $19-21 / hour depending on experience. Full Time: 36.25 hours/week We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com Our Benefits include: Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more Recognition for great work, with global awards and kudos programs As an international company, the chance to collaborate with teams around the world We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here. This post will expire on 03/28/2025

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: * Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. * Process credit loan applications. Analyze credit & financial information for current and potential customers. * Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. * Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. * Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. * Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. * May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: * Minimum of one (1) year of experience in a customer service or sales position. * High school diploma or equivalent. * Reliable transportation required. * Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. * Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. * Ability to complete essential duties/functions in a timely, accurate manner. * Demonstrated problem-solving skills and interpersonal skills in demanding situations. * Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. * Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: * Cash Handling, selling and/or collecting experience. * Some college coursework. * Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND1 #Li-Onsite #R77 Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance. Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including: * Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA * Vision Insurance * Dental Insurance * Company-paid Basic Life, Long-Term Disability, and AD&D Insurance * Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance * 401(k) and Company Matching Contributions * Paid Time Off - full-time employees may accrue a minimum of 120 hours per year * 11 Paid Holidays * FMLA * Employee Assistance Program (EAP) * Paid Parental Leave * Referral Incentives * Education Assistance Program * Complimentary FIMC Membership Plan * Access to industry-specific training programs * Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact ************************** for additional information. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level. For additional information, please visit: ************************************************ Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. Mariner Finance, LLC | NMLS #166564 Other details * Pay Type Hourly Apply Now * Elyria, OH 44035, USA