Loss Mitigation Specialist Entry Level jobs

- 92 Jobs
  • Collections Specialist

    Vaco 3.2company rating

    Orlando, FL

    Job Posting: Collections Specialist Pay Rate: $19 per hour We are seeking a motivated and detail-oriented Collections Specialist to join our client's team in Orlando, FL. You will be responsible for managing collections on outstanding consumer accounts. You will work with customers to resolve payment issues, negotiate payment plans, and ensure timely resolution of delinquent accounts. Key Responsibilities: Contact Clients via phone, email, or mail regarding overdue accounts. Negotiate payment terms and set up payment arrangements. Maintain accurate records of collection activities. Resolve customer inquiries and disputes related to collections. Meet performance goals and targets for collections. Qualifications: Previous experience in collections or customer service is preferred. Strong communication and negotiation skills. Ability to manage and prioritize tasks effectively. Detail-oriented with excellent problem-solving abilities. If you are driven to make an impact and thrive in a fast-paced environment, please apply today!
    $19 hourly 8d ago
  • Asset and Loss Mitigation Specialist

    Vystar Credit Union 4.5company rating

    Jacksonville, FL

    At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's family of employees. Asset and Loss Mitigation SpecialistACCOUNTABILITY STATEMENT The incumbent ensures that VyStar's interest in both collateralized and non-collateralized loans are protected against loss due to bankruptcy or other legal action involving our interest and typical collateralized loan default. The incumbent must be familiar with the Fair Debt Collection requirements along with Bankruptcy Legislation. The incumbent will thoroughly review all legal documentation regarding any loan account to protect VyStar's interest and seek guidance from the Sr. Asset Remarketing & Loss Mitigation Coordinator as needed. The incumbent serving in this key role must present a professional image of VyStar as they manage vendor relationships with Repossession Agents and Bankruptcy attorneys. The specialist has authority within their role which requires strategic decision making. The use of this authority should result in an acceptable outcome for both our member and the credit union. Collateral recovery and liquidation is an integral part of the loss mitigation strategy for VyStar as it aids directly in delinquency and charge off financial reporting for one of the largest segments of the consumer loan portfolio. In addition to these duties the incumbent will manage a well-defined bankruptcy processing workflow in order to mitigate loss that may stem from litigation caused by possible bankruptcy regulation challenges. The incumbent is required to engage thoroughly in the current liquidation market and develop remarketing strategies that will provide VyStar the highest return for collateral securing consumer loans as well as stay abreast of regulatory and legislative changes that affect bankruptcy processing. Accuracy and timeliness for coding is essential to ensure our daily operations function within state and federal regulations governing bankrupt processing as well as the repossession and sale of collateral. ESSENTIAL FUNCTIONS Code all consumer loans, business credit cards, consumer credit cards and deposit accounts (business and consumer) in the core system within one business day of notice receipt to ensure proper tracking measures are in place and internal notification procedures adhere to local, state and federal bankruptcy statutes. Coding will ensure strict adherence by ceasing any and all written and verbal communication with bankrupt members. Review bankruptcy notices in collaboration with attorneys, management, and members in order to take appropriate action within specified time frames conducive to the interest of VyStar. These notices would include but are not limited to petitions, claims, motions, affidavits, and schedules. Provides a monthly summary report outlining petitions received, processing times and trends to management for review. Recommends and prepares legal action in order to mitigate loss to the credit union. Provides support to their peer group within bankruptcy proceedings by attaining lift of stay prior to discharge allowing for the credit union to secure collateral attached to delinquent loans. Review chapter 13 plans to ensure VyStar receives equitable treatment with regard to repayment of secured debts; fair interest rate and file necessary claims on all debts owed to recover the maximum allowed. Make recommendations to send the file to our attorney to file for objections to the plan and/or objections to motion to value collateral for less than fair market value. Files, tracks, and maintains necessary documentation with the courts to protect VyStar's interests. Conducts reviews of court ordered debt restructures to make certain the credit union is repaid in fairness. Works collaboratively with the Sr. Loan Modification Coordinator to reconcile loan repayment records after confirmation. Ensures that all post and pre-petition amounts due are received in accordance with all consumer loans included in chapter 11 and chapter 13 plans. Provides operational support to Business Services by managing all negative deposit accounts, business credit cards, and business loans included in bankruptcy. Stay informed of PACER filing requirements, use of PACER system and bankruptcy legislation. Including all changes in state and federal regulations to ensure any/all filing dates and time lines are followed correctly to protect VyStar's interest. In addition, responsible for the design and implementation of changes to internal policy and procedure as dictated by the bankruptcy governing bodies. Negotiate with members after discharge for the reestablishment of membership in accordance with local, state, and federal bankruptcy laws. Provides information to members regarding membership status, collateral insurance requirements, payment history, and pending credit union action specific to bankruptcy. Monitors and negotiates repayment in pay and retain situations to mitigate risk of default for those loans discharged in bankruptcy and the member wishes to retain the attached collateral. Prepares and assigns account collateral for recovery to 3rd party recovery agencies. This would include (but not be limited to) voluntary assignments, involuntary assignments, and Writs of Replevin to recover collateral on a daily basis. File appropriate request with the chapter 13 Trustee to access the Trustee site if available to monitor member's payments to the Trustee and disbursements from the Trustee. Provides skip tracing support to repossession agents in an effort to expedite the recovery of collateral. Processes the collateral recovered by the 3rd parties into core processing systems and stand-alone tracking systems on a daily basis. Failure to accurately and efficiently code collateralized loans in our core system will result in regulatory violations and place the credit union at significant risk for fines and litigation. Communicates and negotiates verbally and in writing with VyStar Credit Union Members in conjunction with the assignment and recovery of secured collateral with the intent to mitigate loss to the credit union and minimize the financial impact to our members. The incumbent will provide alternatives to our member's in lieu of repossession where necessary. This will often require the candidate to have familiarity with our lending and modification processes as several of our hardship opportunities require submission of the consumer loan modification form. The candidate will also communicate verbally and in writing with 3rd party recovery agents, insurance companies, and law enforcement agencies in strict adherence to federal, state, and local legal statutes that regulate the repossession and liquidation of collateral on a daily basis. The Asset and Loss Mitigation Specialist will work with the Consumer Loan Hardship Specialists to coordinate the disposition of collateral in the event of a member's passing. The specialist will work with an estate, surviving spouse, or probate attorney on a regular basis in order to facilitate an acceptable resolution for both parties. Files for refunds on single interest coverage insurance, extended warranty policies, GAP insurance and any other type of asset account linked to repossessed collateral on a daily basis to minimize loss to the credit union. Regularly follows up with our dealer partners on a weekly basis to secure proper repayment of contract cancellations associated with ancillary products that may be financed in the loan. Contact and follow up with attorneys and Trustees as needed via telephone and written correspondence. Liaison for VyStar employees to answer general bankruptcy questions. Produce and maintain desktop procedures for the bankruptcy process. Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with those values. Performs the activities and projects as assigned and requested by the Collections Operations Supervisor and Vice President of Consumer Loan Collections. Applies Debits & Credits to the loan account in the core processing system and maintains records of expenses and payments received on all Repossessed accounts on a daily basis. Advises the Member(s) (and any other required party) of the recovery of the collateral, the redemption period and the liquidation of the collateral in accordance to federal, state and local statutes on a daily basis. Identify and make recommendations to Collection Operations Supervisor and Department Vice President regarding process improvements, quality service and increased efficiencies along with on all normal filings, any abnormal filing trends, and volume and filing demographics on a monthly basis. All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance. Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job. Focus Focus your full attention by carefully listening to and observing your client or member. Connect Consistently be friendly and approachable. Demonstrate you care. Understand Listen empathetically and ask questions. (70%/30%) Counsel Recommend solutions based on your clients or member's needs and objectives. Advance Ensure that member's expectations were exceeded. JOB KNOWLEDGE, SKILLS & ABILITIES: Required A minimum of three years' experience in collections, collateral remarketing, or bankruptcy and legal processing within a financial environment is required. Knowledge of Fair Dept Collections Practice Act (FDCPA), Federal Bankruptcy Laws, Fair Credit Reporting (FCRA), state laws governing repossession and liquidation of repossessed collateral and secondary market requirements for servicing derogatory loans. Applicant must have positive, well-developed communication skills, both written and oral, be detail oriented, have good organizational and active listening skills, the ability to work in a fast paced environment, and proven ability to work with others. Must have professional conduct and appearance and be self-motivated. Must work under the philosophy of “people helping people” and be able to communicate with members and legal council at all levels. Applicants must demonstrate the qualities of a self-starter and one who follows through on all job duties. Preferred Knowledge of Microsoft Word, Excel, Access, Adobe, LaserFiche, MVI Document Capture, D-ROM Viewer, Dealertrack Technologies, AutoIMS, PACER and chapter 13 network. EDUCATION An associate's degree or higher is the minimum educational requirement. Experience may be substituted for education on a 2 to 1 ratio. Continuing education via local conferences and workshops is required for updates on federal regulations. Specialized classes in bankruptcy will be required. DISCLAIMERS AND WORK ENVIRONMENT/PHYSICAL DEMANDS Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management. The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects. VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union. No placement fee will be paid if a candidate is hired as a result of the referral, or through other means. Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members. Thank you again for your interest in this position! VyStar Credit Union Human Resources
    $39k-42k yearly est. 15d ago
  • Loss Mitigation Specialist

    Agility 360

    Dallas, TX

    div class="listing_description show_listing_description"div style="text-align: center;" /div div style="text-align: center;"bu Loss Mitigation Specialist (Underwriter)/u/b/div br/ Agility 360 is searching for an experienced Loss Mitigation Specialist for a contract role. The LMS will be Responsible for managing a portfolio of current to severely delinquent accounts where a borrower has requested loss mitigation assistance. Analyzes and understands credit bureau reports, tax returns, financial statements, pay stubs, bank statements, and other supporting documentation to verify borrower(s) financial situation and determines the best foreclosure alternative.br/ In addition, identifies the best foreclosure alternative solution by following FHA, VA, USDA, FNMA, FHLMC waterfall guidelines and arranging Repayments plans, Loan Modifications, Pre-Foreclosure Sales, and Mortgage Release. Demonstrates full understanding of all FHA, VA, USDA, FNMA, FHLMC loss mitigation retention and disposition guidelines to effectively mitigate loss for investor and company. Demonstrates a strong understanding of all FHA, VA, USDA, FNMA, FHLMC income amp; expense calculation guidelines and requirements.br/ br/ strong Job Responsibilities:/strong ul li Underwrites loans for loss mitigation in accordance with FHA, VA, USDA, FNMA, FHLMC guidelines and decisions all loss mitigation waterfall options for borrower(s) seeking workout assistance./li li Recommends loss mitigation actions on requests for proposed foreclosure alternatives within timeframes established by investor./li li Independently maintains a portfolio size of 100+ loans by meeting all investor, departmental and company guidelines./li li Works directly with Borrower Advocate team on loss mitigation follow up's, approval, or denials./li li Demonstrates thorough understanding of credit risk and ability to review financial documents./li li Utilizes ability to read and interpret title searches and rectify outstanding judgements, liens, etc./li li Maintains quality control and production standards /li /ul br/ strong Experience:/strong ul li3+ years of Loss Mitigation Underwriting experience required./li li Experience working in MSP/Black Knight required./li li Bachelor's Degree preferred./li li Good verbal and written communication skills/li li Ability to provide outstanding customer service in fast-paced environments/li li Intermediate proficiency in MS Office applications i.e. Word and Excel/li li Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other departments and investor agencies as required/li /ul strong Job Details:/strong ul li Pay range: Salary commensurate with experience/li li Employment is contingent on passing a background check and drug screening/li /ul /div
    $36k-46k yearly est. 42d ago
  • Loss Mitigation Specialist

    Trinity Financial Services

    Palm Beach Gardens, FL

    Trinity Financial Services, LLC. is a leading acquirer of distressed residential real estate. Trinity has developed into a diversified, vertically integrated company, expanding its business to include non-performing loans, residential property rehabilitation, residential sales and property management. Position Summary The Loss Mitigation Specialist is responsible for all facets of loss mitigation processing with Trinity's borrowers. The Specialist will lend their subject matter expertise to fulfillment of control objectives and oversight of departmental processes, either existing or in development. The Specialist will perform all duties for an assigned portfolio of loans regardless of geographic concentration or stage last completed. This effort will be coordinated within the prioritization of daily functions based on the imminent nature of actions required and the overall targets established. Responsibilities Inbound and outbound calls with borrowers and authorized third parties as needed. Send Loan Negotiation Packages and other correspondence to borrowers and authorized third parties as needed. Receive Loan Negotiation Packages and review for completion. Communicate with borrowers on missing documentation to complete the packages. Conduct Verification of Income (VOI). Calculate customer's front and back-end debt-to-income ratio. Verify occupancy, hardship and income. Obtain property valuations as applicable. If applicable, identify the type(s) and amounts of liquid assets the borrower holds. Determine and communicate needed conditions to properly document the file (reason for default letter, updated pay stubs, bankruptcy papers, etc.) Identify viable workout options and present to Executive Leadership for review / approval; communicate approved options to borrowers. Complete workout documentation (settlement, reinstatement, modification, short sale, deed-in-lieu) with borrower or authorized third party, document final decision, update system of record, and upload documents to imaging system. Assist in on the job training for new specialists and provide submit matter expertise for projects, procedures, training documentation, and escalated matters as needed. Accepts other duties as assigned.
    $32k-43k yearly est. 60d+ ago
  • REO Asset Specialist I (On-site)

    Newrez

    Houston, TX

    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation. Primary Function The REO Asset Specialist I is responsible for assigning a portfolio of foreclosed residential properties nationwide to approved brokers. They assist in the sales process of REO properties by expediting pre-marketing activities. The REO Asset Specialist I handles a total portfolio of 175 to 200 REO assets. Direct Reports N/A Principal Duties The ability to handle work in a fast-paced environment and be able to meet or exceed deadlines. Ensuring our client properties are handled with timeliness and accuracy. Build excellent relationships with clients and keep them informed of property progress. Monitor properties from possession to list. Assign Broker Price Opinion to assigned listing agent. Assign second opinion Broker Price Opinion or Appraisal from selected vendor. Review completed valuations for accuracy. Order title from selected vendor Monitor portfolio and complete standardized price reductions. Send executed sales contracts to the listing agent and closing vendor. Performs related duties as assigned by management. Education and Experience Requirements College degree required; equivalent work experience may be considered in lieu of degree. 0-2 years' experience. Knowledge, Skill, and Ability Requirements Real estate knowledge considered a plus. Excellent customer service skills Ability to work efficiently in a multi-tasked environment. Prioritize tasks with a sense of urgency. Extended hours and overtime when needed. Working Knowledge of Microsoft Office suite While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. Additional Information: While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement. Company Benefits: Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them! Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) Retirement plan with employer match Paid Maternity Leave/Parental Bonding Leave Pet insurance Adoption Assistance Tuition reimbursement Employee Loan Program The Newrez Employee Emergency and Disaster Fund is a new program to support our team members Newrez NOW: Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection
    $41k-65k yearly est. 60d+ ago
  • Collection Specialist

    Collabera 4.5company rating

    Greensboro, NC

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Collabera: Collections in Greensboro, NC Industry Banking and Finance Location 4161 Piedmont Pkwy Greensboro, NC USA 27410 Job Title Collections Duration 11 - 12 Months (Possibility of extension) Work Schedule: 12 - 9 pm M-Th 8 - 5 Fri Every other Sat 8-12 with Flex day during week Job Description: The Home Retention Specialist, Collector I position works in the loan servicing line of business assisting customers experiencing financial difficulties with their delinquent home loans. The primary responsibilities for this position include resolving late stage delinquencies on home loans through both inbound and outbound collections calls. Collectors work with customers to help them understand their mortgage terms, review delinquency patterns and negotiate payment arrangements. In addition, associates in this role will work to bring customer accounts to current status by offering different options including repayment or workout plans. This is a position in a high volume call center environment. Collectors average 80+ inbound and/or outbound calls per day using an auto dialer telephone system. Collectors also work within a structured team setting. Associates are expected to work their scheduled shifts and adhere to our attendance guidelines in order to ensure that we can provide excellent service to our customers. Monthly incentive opportunities are available based on performance towards set monthly goals. Collectors are also responsible for discussing personal financial information, negotiating payment terms and will be required to navigate through multiple computer applications to provide the best solution for our customers. Training: M-F 8-5 Classroom training for 3 weeks. OJT will be regular shift hours Must have Customer Service assessment REQUIRED MUST HAVE SKILLS: Excellent oral and written communication skills • Strong negotiation skills • Excellent organizational skills • Ability to multi-task • Must be able to work in teams • Self-motivated and results-oriented Qualifications Desired Skills: • Previous Collection experience • College degree desired, but not required • Desire to resolve customer issues a must • Home loans experience preferred Additional Information To get further details or to apply for this position please contact: Elvin Gohil ************ ****************************
    $36k-55k yearly est. Easy Apply 1d ago
  • Commercial Loan Specialist

    Weststar 3.9company rating

    El Paso, TX

    Responsible for performing a variety of services for our clients in a timely and professional manner. Essential Functions Interact with customers to demonstrate care and build relationships with clients through proactive outreach and follow up. Assist commercial banking officers with wire transfers, payments, advances and client inquiries. Assist commercial banking officers with collection of application items, requesting financials and/or other documents, client follow up. Assist commercial banking officers with exception/critical reports. Communicates with commercial banking officers regarding overdrafts, matured/maturing loans, contacts customer and/or insurance companies to clear exceptions on loans and other pending items, etc. Ensure that correspondence received is handled and routed as needed. Handles in-person and telephone inquiries; responds to request and inquiries, research discrepancies and resolves issues. Notarize documents when necessary. Other duties and special projects as assigned. Carries out responsibilities with professionalism and respect for others in accordance with the Bank's policy as well as to ensure compliance with Federal, State and Banking Regulations Complete special projects and other tasks as requested. Strong drive to achieve customer satisfaction. Provide Reception coverage occasionally. Participate in trainings as requested. Ensure that all compliance with policy and regulations are being met to include wires and transfers. Required Education, Experience, Skills Applicants who have previous experience with commercial loan documentation will be given preference. General knowledge of banking and the loan process. Willingness to learn and adapt to varied and added responsibilities. Maintain regular and punctual attendance. Strong attention to detail and conscientious proactive approach to delivering high quality results in a fast-paced environment. Proven ability to communicate effectively with all levels of bank personnel, customers, attorneys, & title companies; ability to provide excellent customer service. Ability to obtain Notary Public license for the state of Texas or New Mexico. Bilingual (English/Spanish) preferred. Strong computer skills to include Microsoft Office, Word, Excel and Adobe. Supervisory Responsibility N/A Working Conditions/Physical Requirements Office setting WestStar is an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender, race, ethnicity, disability, or veteran status.
    $33k-40k yearly est. 60d+ ago
  • Collections Specialist

    Borland Groover 4.3company rating

    Jacksonville, FL

    Borland Groover is one of Florida's leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion), and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team! POSITION SUMMARY The Collections Specialist obtains payments from patients who have a balance on their account. The CS does so by contacting patients who have current balances via phone and/or mail to set up payment plans and by taking incoming calls from patients looking to make a payment. Job Requirements: MINIMUM REQUIREMENTS CREDENTIALS, EXPERIENCE, AND ABILITIES: Previous experience in medical billing is preferred but not required. Must possess a High School Diploma. Must maintain HIPAA compliance when accessing Personal Health Information (PHI). Must be able to perform physical duties when necessary. Must have excellent communication skills, both verbal and written. Must be able to prioritize tasks and work efficiently as part of a team. POSITION LOCATION 4887 Belfort Road, Jacksonville, FL, 32256 BENEFITS Health Insurance Dental Insurance Vision Insurance 401K Retirement Plan Life Insurance Short- and Long-term disability Profit Sharing Supplemental Insurance Education and Tuition Reimbursement funding Initial Uniform Allowance Employee Assistance Program (EAP) Paid Time Off (PTO) Volunteer Time Off (VTO) Paid Holidays IMPORTANT NOTE The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We thank all applicants for their interest, however only those selected for an interview will be contacted.
    $26k-36k yearly est. 2d ago
  • Collections Specialist

    Kelley Kronenberg 4.4company rating

    Fort Lauderdale, FL

    Position Overview: Kelley Kronenberg, a leading insurance defense law firm, is seeking a detail-oriented Collections Specialist to join our team. This role centers around managing accounts receivable functions for a diverse portfolio of clients, emphasizing timely collections and client relations. Working closely with business unit leaders and attorneys, the Collections Specialist will be integral in reducing credit risk and ensuring effective communication with clients on outstanding balances. Key Responsibilities: * Client Communication & Collections: Engage with clients through high-volume calls and regular follow-ups to track payment statuses, addressing overdue balances with a proactive approach. * Account Management: Develop and monitor payment arrangements for past-due accounts, collaborating with attorneys and business leaders to strategize collection efforts. * Reporting & Analysis: Prepare comprehensive accounts receivable reports, summarize account activity, and manage client account reconciliations to facilitate efficient collections. * Issue Resolution: Partner with internal departments to resolve any accounting discrepancies and research payment shortages, ensuring accurate and timely collections. * Client Service Excellence: Provide exceptional customer service to clients, addressing billing, trust activity, account inquiries, and more. * Portal Management: Manage and submit client bills via portals and send monthly AR reports to business unit leaders and clients. * Payment Processing & Adjustments: Process credit card payments for client accounts, handle account write-offs as necessary, and reconcile open balances to maintain a clear AR record. Qualifications: * Experience in accounts receivable, collections, or billing, preferably in a legal environment. * Proficiency with accounting software and AR reporting tools; experience with client portals is a plus. * Strong communication skills, with an ability to handle client interactions professionally and efficiently. * Detail-oriented, organized, and capable of managing multiple tasks within tight deadlines. * Collaborative team player with a problem-solving mindset. Why Kelley Kronenberg? At Kelley Kronenberg, we believe in supporting our employees' growth and success. We offer: * Competitive compensation with annual bonus potential. * Comprehensive benefits including medical, dental, and vision insurance. * Generous paid time off and a collaborative work environment. * Ongoing training and professional development opportunities. All inquiries will remain confidential. Kelley Kronenberg is an equal opportunity employer and welcomes candidates from all backgrounds.
    $28k-39k yearly est. 60d+ ago
  • Collections Specialist

    Amerisource Funding | Amerisource Business Capital 4.3company rating

    Houston, TX

    Amerisource Funding, Inc. is looking for an organized, energetic, self-disciplined Collections Specialist to join our team on a Part-Time basis. Amerisource Funding, Inc. has provided small and middle market businesses with asset based lending, outsourced management of accounts receivable, credit support and collection functions for over 40 years. This person must be very detail oriented, thrive in a fast-paced environment, like working independently, and is okay working in a repetitive environment. We are looking for someone to work four days a week, 25 hours per week with their workday starting at 9am. This person will get to sit in an office with wonderful people all while doing a job that is imperative to our business’s operations. Collections experience a plus, but not required. Must be okay being on the phone with clients. Responsibilities: Calling upon client accounts with past due amounts. Collection calls are made from a call log created each day. Create follow-up call log and call upon those clients in a timely manner. Pull invoices, print, scan, and fax them to clients when necessary. Relieve the front desk receptionist during her lunch break. There is a rotation, so this isn’t an every day relief Skills/Abilities: Must have excellent phone etiquette. Self-driven, high energy personality. No room for error mentality. Excellent computer skills for MS Office Suite: Word, Excel, Outlook. Strong organizational skills with meticulous attention to detail. Ability to multi-task. Most importantly, likes to have fun while getting the job done! Pay Range: $16.00 - $18.00 per hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $16-18 hourly 2d ago
  • Mortgage Collection Specialist

    Daily Management Inc. 3.9company rating

    Fort Lauderdale, FL

    Vacatia is a leading innovator in the hospitality and vacation ownership industry, dedicated to creating exceptional experiences for travelers, owners, and partners alike. With a portfolio of high-quality resorts and a commitment to service excellence, we provide tailored solutions that redefine vacation ownership. Our collaborative culture empowers our team to drive results, embrace innovation, and shape the industry's future. Join us and be part of a company that values integrity, creativity, and the pursuit of memorable vacation experiences. Position Summary: We are seeking a detail-oriented and results-driven Mortgage Collection Specialist to join our team. This role is responsible for managing delinquent mortgage accounts within our vacation ownership portfolio. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a customer-centric approach to resolving past-due accounts. Key Responsibilities: Contact owners with delinquent mortgage accounts via phone, email, text, and written communication on a daily basis Provide new options to assist customers to bring mortgage accounts current with new modification or pay-off option Negotiate payment plans within established company guidelines. Maintain accurate records of all communications, payment arrangements, and account activity in the CRM system. Educate owners on payment options, terms, and potential consequences of non-payment. Responsible for past due accounts, multi-tasking between different CRM accounts Qualifications: Previous experience in collections, mortgage servicing, or vacation ownership preferred. Strong negotiation and conflict resolution skills. Excellent verbal and written communication abilities. Ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office and CRM systems. Bilingual skills (Spanish preferred) are a plus. Why Join Vacatia? Competitive compensation and benefits package. Work collaboratively with a dynamic leadership team committed to your growth. Take the opportunity to redefine your career and make a lasting impact on the memories created by our guests and owners.
    $32k-41k yearly est. 2d ago
  • Collections Specialist

    General Application In Fort Lauderdale, Florida

    Fort Lauderdale, FL

    Position Overview: Kelley Kronenberg, a leading insurance defense law firm, is seeking a detail-oriented Collections Specialist to join our team. This role centers around managing accounts receivable functions for a diverse portfolio of clients, emphasizing timely collections and client relations. Working closely with business unit leaders and attorneys, the Collections Specialist will be integral in reducing credit risk and ensuring effective communication with clients on outstanding balances. Key Responsibilities: Client Communication & Collections: Engage with clients through high-volume calls and regular follow-ups to track payment statuses, addressing overdue balances with a proactive approach. Account Management: Develop and monitor payment arrangements for past-due accounts, collaborating with attorneys and business leaders to strategize collection efforts. Reporting & Analysis: Prepare comprehensive accounts receivable reports, summarize account activity, and manage client account reconciliations to facilitate efficient collections. Issue Resolution: Partner with internal departments to resolve any accounting discrepancies and research payment shortages, ensuring accurate and timely collections. Client Service Excellence: Provide exceptional customer service to clients, addressing billing, trust activity, account inquiries, and more. Portal Management: Manage and submit client bills via portals and send monthly AR reports to business unit leaders and clients. Payment Processing & Adjustments: Process credit card payments for client accounts, handle account write-offs as necessary, and reconcile open balances to maintain a clear AR record. Qualifications: Experience in accounts receivable, collections, or billing, preferably in a legal environment. Proficiency with accounting software and AR reporting tools; experience with client portals is a plus. Strong communication skills, with an ability to handle client interactions professionally and efficiently. Detail-oriented, organized, and capable of managing multiple tasks within tight deadlines. Collaborative team player with a problem-solving mindset. Why Kelley Kronenberg? At Kelley Kronenberg, we believe in supporting our employees' growth and success. We offer: Competitive compensation with annual bonus potential. Comprehensive benefits including medical, dental, and vision insurance. Generous paid time off and a collaborative work environment. Ongoing training and professional development opportunities. All inquiries will remain confidential. Kelley Kronenberg is an equal opportunity employer and welcomes candidates from all backgrounds. We can recommend jobs specifically for you! Click here to get started.
    $29k-40k yearly est. 25d ago
  • Collections Specialist (Spring, TX)

    FCC Environmental Services 4.4company rating

    Spring, TX

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
    $32k-41k yearly est. 25d ago
  • Corporate Collections Specialist

    J Roy Recruiter

    Winston-Salem, NC

    Job Responsibilities ***Immediate Interviews and start - Interviews scheduled June 26 - June 29th Marketing firm is seeking a professional and outgoing Corporate Collections Specialist to help us ensure timely payments and build lasting relationships with customers. To excel in this position the ideal candidate needs to be able to communicate well with others, be detail and goal orientated and maintain quality and accuracy. Essential Job Duties • Make collection calls to customers • Update and consult with management regarding status of accounts. • Send collection letters according to company policy and submit accounts to outside collection agency as needed. • Maintain collection notes in respective systems. • Assist with processing customer payments • Work with customers and branch to reconcile and resolve disputed accounts Skills Required High School diploma required / Accounting degree preferred but not required with proven experience Willingness to learn and grow within the position Have excellent written and oral communication skills Must be proficient in Microsoft office software and other commonly used office equipment Must be able to work well with others and have excellent customer relations skills
    $30k-40k yearly est. 60d+ ago
  • Invoicing & Collections Specialist

    Ninjaone

    Austin, TX

    About the Role The Invoicing & Collections Specialist works closely with the Billing team to lead the day-to-day cash cycle, which includes billing, invoicing, payment application, and collections. You will also work closely with the Sales Operations Deal Desk team to provision customer licenses and to review sales deals, including upgrades, downgrades, and new customers. The ideal candidate has a strong background in billing and collections and enjoys working in a challenging and fast-paced environment. Location- Remote in TX or FL What You'll be Doing * Responsible for managing subscriptions, establishing recurring and usage billing processes, initiating manual discounts and invoice adjustments, and handling billing discrepancies and disputes * Pursue customer collections on a daily basis with an emphasis on providing a high level of customer service * Run daily check deposits * Process customer credit card payments as needed * Oversee the full cycle payment process in NetSuite (applying payments, depositing payouts, and bank reconciliations) * Generate and send customer statements monthly * Be proactive in resolving customer cases * Reconcile receivables balance/unpaid invoices * Verify validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers * Resolve collections by examining customer payments plans, payment history, credit line * Support the month-end close reporting requirement related to A/R, deferred revenue and bad debt * Learn internal processes and workflows to assist the Sales team with questions or concerns About You * Proficient in excel, as well as relevant software including NetSuite, Stripe and Salesforce * Exceptional interpersonal skills and ability to build relationships * Outstanding written and oral communication skills with a customer service mindset * Able to prioritize and balance multiple tasks with excellent time management skills * Extremely trustworthy, able to handle highly confidential information with discretion * Ability to work both independently and with a team in a global environment About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. * Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-SC1 #LI-Remote #BI-Remote
    $30k-40k yearly est. 31d ago
  • Collection Specialist

    GRM Document Management

    Miami Gardens, FL

    GRM Information Management is a leading provider of information management systems with over 35 years of experience. GRM's robust, cloud-based content services platform serves as the centerpiece of the digital solutions that GRM provides its clients. Serving a diverse base of industries such as healthcare, government, legal, finance and human resources, GRM delivers its clients services such as digital conversion, advanced data capture solutions, document management systems, workflow automation, legacy data archiving, compliance and governance, business process management, and advanced analytics capabilities, as well as a full suite of document storage, scanning, and physical document management services. SUMMARY: This position holds the responsibility to maintain the company's collection efforts for our customers. The Collection Representative will work with Billing, Administration, Sales, and Management to ensure proper and timely payment of company invoices. This position will also assist with Accounts Payable to apply purchase orders and process incoming invoices from vendors. Job Responsibilities Make daily collections call to assigned account base. Document and update daily activity in salesforce.com Work with Account Managers to collect on outstanding invoices Monitor customer payments Maintain and update customer contact information Investigate and resolve customer queries Generate monthly credit/debit logs Create Purchase Orders in Accounting System Monitor and process invoices from vendors weekly · Answer and transfer telephone calls or take messages · Sort and deliver incoming mail and send outgoing mail · Schedule appointments and receive customers or visitors · Provide general information to staff, clients, or the public Requirements Education and Experience Minimum 4 years of B2B collection experience preferred Strong verbal and written communication skill Proficient in Microsoft Office GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.
    $29k-40k yearly est. 60d+ ago
  • Patient Collections Reconciliation Specialist

    South Florida Orthopaedics & Sports Medicine Pa

    Port Saint Lucie, FL

    Full-time Description The Patient Collections Reconciliation Specialist provides in-person and telephone support to patients who have questions about their account balance. Provides on-site support for the Billing office with reconciling daily payment batches, preparing daily deposit and maintains site petty cash. Collections Responds to all incoming telephone calls and in-office patients, in need of assistance with their account balance. Provides prompt, courteous, and accurate information to inquiries related to patient accounts. Makes every reasonable effort to assist in resolution of problems or requests. Contacts patients with balances prior to their next visit to advise of outstanding balance due at time of visit. Follows established procedures for payment method (credit card, check, cash) and posting by Billing Department. Creates and maintains credit card contracts in Lucy for monthly payments. Assists patients with care credit applications and explains care credit procedures. Meets with Manager to review status of patient accounts. Prepares to respond to questions regarding account status. Effectively utilizes EMR and billing systems to access any patient information required for submission of claims, working outstanding patient accounts, and responding to questions. Performs other duties as assigned. Payment Reconciliation 1. Posts credit card payments, charges (future state), and employee, self-pay, insurance only and no charge fee tickets (future state). 2. Receives batches from Check-out staff within the Tradition office, when staff are finished posting work within a specified time period. Ensures “Billing Daily Batch Slip” is completed. Tabulates credit card receipts, cash and checks to verify correct reporting on Slip totals. Notifies Front Office Manager of discrepancies. 3. Reconciles NextGen “Payment Posting Report” with “Billing Daily Batch Slip”. Research discrepancies between payments and posting. Notifies Front Office Manager of errors. Once correct, close individual batches in NextGen. 4. Accurately enters data into the “Daily Batch Reconciliation” excel spreadsheet for each Tradition position/individual. Collaborates with Billing Manager regarding updates to spreadsheet. 5. Prepares daily bank deposit for all checks and cash. Serves as liaison for bank courier, following established protocol for pick-up and timing. Forwards completed deposit books to Finance. 6. Prepares batch documents for delivery to Finance department, leaving batches together with receipts. 7. Creates batch for medical records payments. 8. Maintains petty cash bag for Tradition location. Makes change for staff as needed. 9. Performs other duties as assigned. Requirements Experience in a medical office with EMR/EHR experience is strongly preferred. Proficient in Microsoft Office, including Word, Excel and Outlook. Working knowledge of health insurance with the ability to read a patient account and explain an EOB is strongly preferred. Experience in banking is helpful. Strong math and reasoning skills are required. Able to demonstrate through experience a customer service mindset and the ability to work collaboratively in a team environment. Demonstrates strong verbal and written communication skills, to serve as a professional representative of the Practice at all times. Is highly organized with strong attention to detail. Able to multi-task and prioritize work demands appropriately. Able to navigate the internet. Bilingual a plus. Expectations Displays empathy towards patients and family members, especially in difficult or stressful situations. Team-oriented, focused on “we”. Able to get along with different personalities under a variety of circumstances. Maintains calm resolve under pressure. Reliable and dependable, with exemplary attendance habits. Physical Demands: Primarily sedentary, sitting. Frequent walking and standing. Proficient in the use of computer keyboard, mouse, monitors, telephone, scanner, copier. Periodic lifting, stooping, carrying up to 25 lbs.
    $29k-40k yearly est. 60d+ ago
  • Collections Specialist

    Banyan Treatment Center

    Pompano Beach, FL

    Schedule: M-F in office Employment Type: Full time Compensation: To be discussed. Why Join Us? Banyan Treatment Centers stands as a nationally recognized leader in addiction and mental health care, boasting a comprehensive continuum of care and holding the esteemed Joint Commission Accreditation (Gold Seal of Approval). From our inception, we've evolved into an authority and innovator in addiction care and mental health treatment, extending our services across 18 locations and providing Telehealth options throughout the United States. Our collective mission is straightforward yet powerful: to liberate individuals from the shackles of addiction. With a team representing diverse backgrounds, many of whom have firsthand experience with addiction, we resonate with the very community we serve. Leveraging our expansive team of dedicated professionals and a well-established infrastructure, we deliver personalized treatment to support everyone who seeks our assistance. The banyan tree flourishes when supported by others, thriving for centuries. At Banyan Treatment Centers, we foster an environment that promotes growth for both our clients and professionals alike. Fast-paced, collaborative work environment with room for feedback and creative input. Weekly Pay-Cycle- pay day is every Friday! CPR Training Continuing Education Units for license renewal. Internal promotional opportunities Annual merit increases Employee Assistance and Referral Programs Comprehensive benefits for full-time employees: Medical, Vision and Dental Insurance Whole and Term Life Insurance Short and Long-term disability Insurance 401(k) Benefit with Employer Match Paid Time Off 7 Paid Holidays, inclusive of a floating Holiday to use at your discretion. Position Purpose: Behavioral Health Collections experience Preferred The Collection specialist initiates and maintains contact with insurance carriers, managed care providers, billing agencies, and other organizations and individuals involved in the resolution of billing. Initiates and maintains contact with patients, handling inquiries regarding patient remainder balances. The Collections Specialist is responsible for the accurate and timely follow up on claims submitted to third party commercial carriers according to In and Out of Network facility payor guidelines. He or she ensures that claims are received and collected in a timely manner, submits appeals as needed and works an aged AR report. Other tasks include managing underpayments, researching denials and working closely with Billing, Payment Posting and Utilization Review teams. He / she undertake and completes in a timely manner all other tasks assigned and issued by the Director or Collections Manager. Grow with us, apply now! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. We do encourage veterans & active-duty Military to apply, in support of our Military-Veterans in Recovery (MVIR) Program offering.
    $29k-40k yearly est. 60d+ ago
  • Collections Specialist

    Aqualis

    Morrisville, NC

    Who is AQUALIS? AQUALIS is the nationwide leading provider of comprehensive water management services focused on maintaining, inspecting, and repairing post-construction storm water and lift station systems. We provide our clients with environmental compliance while inspiring change by preserving and protecting our most precious natural resource…water. Why work at AQUALIS? AQUALIS provides sustainable water compliance and management solutions for the betterment of our nation's communities and corporations. Working at AQUALIS is a unique opportunity to be a part of an environmentally progressive, sustainable water management team that performs at the highest professional level. We pride ourselves on respect, loyalty, integrity and inclusion. Our Company's culture is supported by our core values: Personal Responsibility & Accountability, Exceptional Customer Experience, and Sustainable & Innovative Water Management. We are committed to providing personal and professional development through continuing education, investment in tools and technology, and position-related training. AQUALIS provides all full-time employees with competitive annual pay raise potential, paid vacation time, eligibility to enroll in a company sponsored group healthcare plan, 401(k) matching, as well as real flexibility and growth potential. Where do you fit in? The Collections Specialist will be responsible for customer collections, monitoring customer credit line, actively overseeing customer financial exposure, assist with A/R financial reporting, and assist with improving controls and process improvement related to AQUALIS' A/R function. Duties/Responsibilities: Point person for collecting aged and delinquent A/R, business to business collections Assist with the management of overall A/R portfolio, maintaining and targeting aged Maintains the Collections Database for tracking all collections outreach activities Uses Strong customer service skills to work through issues and disputes, to actively resolve delays in payment Assists with the preparation of statements and bills Cash applications to customer accounts and outstanding Assists with the development and maintenance controls and processes to ensure timely collection of outstanding customer balances Assists with maintaining and ensuring maintenance of client records and contacts Work with internal team members to resolve challenges and blocks to facilitate collection and customer satisfaction Work with outside agencies and legal firms on escalated situations Locates and assists with contacting hard-to-reach clients, or helping rectify client billing systems Follow proper, legal parameters for collections practices; ensures that all billing actions comply with company, local, state, and federal guidelines Provides customer support to customers with disputes or inquiries concerning invoices or billing processes Performs other related duties as needed and assigned
    $30k-41k yearly est. 3d ago
  • Revenue Collection Specialist

    City of Opa Locka 3.0company rating

    Opa-locka, FL

    The City of Opa-locka is seeking an innovative and forward-thinking Finance Director with ERP maintenance and implementation, government finance and financial auditing experience to work for a trend-setting city. This opportunity provides great benefits and competitive pay. NATURE OF WORK Varied responsible work in the Finance Department involved in revenue collection to include but not limited to utility billing and collection, customer relations and related duties. Work includes the management of a computerized utility billing system; establishing and maintaining adequate administrative controls and record keeping procedures; coordinating with meter reading and meter service activities; and researching and settling customer complaints or injuries regarding billings. Employees in this class must exercise a high degree of independent judgement and tact in order to communicate effectively with customers. KEY RESPONSIBILITIES · Prepare or assists in the preparation of utility billings, correspondence in reply to customer inquiries or complaints, statical data for city auditors and outside agencies, and related correspondence. · Prepare the information for computer input regarding billings and billing adjustments to accounts. · Research complex utility account transactions to respond to customer inquiries concerning billing, payments and adjustments. · Coordinate with Water Department operations personnel to schedule the meter reading and testing in response to customer inquiries or complaints. · Serve as backup cashier as needed. · Update and maintain customer accounts with payment history, outstanding balances, and any relevant changes. · Maintain financial and other reports related to uncollected charges and collections. · Answer questions and complaints regarding customers' bills within a reasonable time period and professional manner. · Prepares correspondence concerning services, bills and deposits; initiates work orders for water service turn-on and shut-off as well as the removal of other City charges. · May have preliminary discussion with customers regarding: payment schedules and arrangements · Acquire proper authorization for adjustments to water bills when appropriate · Work effectively with employees, supervisors and the general public · Must be able to work independently within the City's policies and procedures · Operate a variety of general office equipment · Perform other duties as assigned. KNOWLEDGE, ABILITIES AND SKILLS. · Considerable knowledge of Federal, State, County, and City laws and regulations applicable or relating to operations of the Revenue Division. · Considerable knowledge of the principles and practices of public and business administration. · Considerable knowledge of office management and records maintenance (particularly as it relates to the billing and collection of utility accounts) · Knowledge of public relations · Ability to exhibit excellent customer service skills in a positive and effective manner · Some knowledge of basic accounting principles and bookkeeping procedures, and practices · Some knowledge of the operation of water, sewerage, and waste collection systems · Knowledge of computer operations · Strong attention to detail and accuracy with numbers · Ability to write short emails, memos, and other types of communications · Ability to treat information with confidentiality
    $22k-28k yearly est. 60d+ ago

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