Loan Processor Jobs in Massillon, OH

Ask about our ramp up guarantees!! Inside Loan Agents receive 100% inbound calls from qualified clients looking to refinance their current mortgage. We pay top commissions, and supply the best on going training and leadership in the Call Center Industry, all focused on your success. NAF LO's have all the modern tools needed to move fast and be successful, including: Industry leading Comp Plan with super low online rates and fees. 1000's of Real Estate partners to help your borrower find a home quick, and ensure the loan closes with you. The latest and fastest CRM and LOS systems. NAF's Rapid app ensures quick and accurate 1003's from your borrower, on their cell phone Texting ability from our CRM, as well as mass voice mails to reach a group. We service our own loans, your picture and contact info stay on their mortgage coupon. All your funded clients are yours to keep, you get the refinances and referrals for higher comp! Ask about our double commissions ramp up, and ramp up guarantees! Let us show you a solid plan for ensuring a repeat and stable business plan to smooth out the ups and downs of the Mortgage Industry. Responsibilities Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations. Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them. Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day. Accept multiple live, qualified inbound leads daily. Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff. Structure and price loans accurately. Desired Competencies 2+ years' full time refinance or purchase loan origination experience; call center environment preferred. Strong desire to succeed in a sales environment and be a top producer. Ability to correctly and accurately structure and price loans. Complete knowledge of conventional and government loan programs (purchase and refinance). Four or more additional state NMLS licenses preferred. Qualifications Desired Education/Experience: High School Diploma or equivalent Two or more recent years' full time loan origination experience, preferably in a call center environment Minimum of four approved state licenses through the NMLS Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization. Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction. [EOE/M/F/D/V. Drug-free workplace.]

Our Client is a large bank headquartered in Cleveland, Ohio, Our Client is one of the largest banks in the United States. The Banks customer base spans retail, small business, corporate, commercial and investment clients. The Client maintains over 1,000 branches and over 40,000 ATMs. Description: Under direct supervision, the Specialist is primarily focused on execution of basic processing and/or quality verification work following defined procedures. The Specialist is also responsible for routine operational and/or administrative work and escalates any issues. This position will be responsible for client support and quality review functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance by contributing to a high performing work team environment. This process includes loan servicing system input, balancing and related research. Other duties include performance of special instructions and follow up for accurate and timely completion of transactions ensuring compliance with established policies, procedures, and service level agreements. The incumbent will participate as a team member dedicated to supporting the growth and servicing of the portfolio, providing the highest quality of customer service and satisfaction for internal and external customers alike. Essential Job Function: This role covers a combination of staff within the areas of, retail banking, small business banking, consumer lending, origination and cover a broad range of responsibilities and duties Administers defined procedures, analyses, tasks, and report preparation while receiving explicit instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process May assist in reviewing or ensuring proper documentation or procedures are used for basic activities Performs basic routine tasks assigned by manager. May provide service in relation routine billing inquiries, service requests, suggestions, and complaints from customers Completes work by following clearly defined procedures Other duties as assigned Perform tasks as a fully contributing member of a high performing work team. Provide world-class level of quality customer service and teamwork. Answer client questions and inquiries that are phoned in directly to Loan Services. Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process. Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner. Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests. Process requests received via departmental Quest, databases and KeyView system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements. Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes. Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity. Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely. Perform quarterly Operational testing as scheduled. Assist other team members with daily workload to ensure timely completion and achievement of work team assignments. Actively pursue development of self to better support team and future advancement

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Construction Loan Processor is responsible for providing exceptional customer service and file quality. This is accomplished by obtaining and verifying necessary documentation for underwriting the loan file and communicating directly with the customer, builder, and/or loan officer to obtain documentation for final loan approval. Job Responsibilities: Communicate with various companies to obtain vendor information including, but not limited to, verification of employment, flood certificate, title commitment, and payoff information; verify vendor orders are completed and returned, and invoices are received and documented. Perform a thorough review and analysis of borrower's credit, income, and assets as required by loan program before submitting the file to underwriting. Obtain a complete loan package before submitting to underwriting; verify all required documentation in the file is complete and accurate and identify any potential issues that may arise before submitting to underwriting (pre-underwrite). Prepare a loan approval summary for missing documentation before submitting to underwriting for Loan Officer/Branch Manager to review; deliver completely documented file to the underwriter which is ready for approval or denial. Communicate directly with the customer in writing and by telephone to obtain missing documentation required for the loan as needed. Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc. (all mortgage related regulations). Prepare proper disclosures and re-disclosures as required by regulations. Complete required loan submission, re-submission, and closing checklists. Manage pipeline within allotted turn times. Document all communication related to the loan application in the LOS system's conversation log. Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for personal loans worked on and/or loans worked on from other transition team members. Performs such other duties as required. Available to work varying hours and overtime if needed. Qualifications and Skills: Bachelor's degree preferred; high school diploma or equivalent combination of education and experience. 3-5 years' residential mortgage processing experience. Experience with renovation and/or new construction lending. Experience working with automated Loan Origination Systems. Experience with Encompass LOS. Knowledge of RESPA guidelines, general knowledge of all mortgage and consumer lending regulations (Regulation Z and Regulation B requirements) and loan documents. Knowledge of industry guidelines and procedures as well as federal, state, and local regulations. Proficient in DU, LP, Microsoft Outlook and Windows. Excellent math and analytical skills. Excellent communication skills. Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: 23.00-25.00 Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Job Summary: Process and disburse consumer and mortgage loans. Continue Monitoring loans post-close to service and process various escrow items, ensuring timely and accurate disbursements, and maintaining insurance and tax tracking records. Essential Functions and Responsibilities: Mortgage Loan Processing Prepare loan files for underwriting including all vendor work and payoff information requests from third party vendors and institutions. Generate closing documents, adhering to all CU policies, procedures and compliance requirements. Works with Loan Officers and vendors to prepare loans files for underwriting. Processing loans, creating all necessary documents to close and disburse loan amount. Ensures closing documents are in compliance with all policies and procedures. Assists in organizing and preparing mortgage files for archive. Mortgage Loan Funding Responsible for all aspects of the loan funding process including but not limited to: Maintaining tracking spreadsheets Wiring funds Issuing checks for external payments and payoffs Processing internal payoffs Consumer Document Prep Prepare accurate closing documents for Loan Officers on Consumer Installment Loan Products. Create the loan account on the core system. Consumer Funding Fund all closed Consumer Installment Loan products. Mail out payoffs as applicable. Process internal payoffs. Follow-up on any loans cancelled to ensure accurate processing by underwriting and closing any accounts out that are not funded. Augustine Financial Services Assist Augustine Financial Services in post-closing service, escrow processing, and paid loan processing. Other Duties as Assigned Assist all areas of the loan department as necessary. Maintain a working knowledge of all lending products, regulations, laws, and rates within the credit union and the industry. All other duties as assigned. This job description is subject to change at any time.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Junior Loan Processor is responsible for providing quality customer service by verifying necessary documentation to underwrite the loan and ordering third party documentation by communicating directly with the customer, loan officer, junior processor, senior processor and/or underwriter. The Junior Loan Processor collaborates with the training department for transition into a Senior Loan Processor. Job Responsibilities: Perform a thorough review and analysis of borrower's credit, employment, income and assets as required by the loan program before submitting to underwriting. Assemble the complete loan package in proper order for underwriting. Verify all required documentation (pre-underwrite) in the file. Verify that an application is complete and accurate; prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all the information printed on those documents. Communicate directly with the Loan Originator, customer, and underwriter to obtain initial and any missing documentation required to qualify for the loan. Review loans for compliance with all mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.). Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information. Verify that vendor orders are complete, invoices are received and in the applicant's file. Manage pipeline by completing and submitting reports within allotted turn-around times. Assist set-up of loans. Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from CrossCountry Mortgage, LLC investors. Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for loans worked on and/or loans worked on from other transition team members. Available to work varying hours and overtime if needed. Qualifications and Skills: High School diploma or equivalent. A minimum of 2 years' residential mortgage experience. Experience with RESPA regulations. Encompass experience. Experience with mortgage and consumer lending regulations, including but not limited to Regulation Z and Regulation B requirements, and loan documents, preferred. Excellent analytical skills. Excellent communication skills. Excellent prioritization and time management skills. Proficient in DU, LP, Microsoft Office & Windows. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

SUMMARY: Prepare consumer loan packages according to bank and regulatory guidelines by gathering and reviewing the necessary documentation and information within designated time frames. Monitor the loan processing methods established for adherence to the company's policies and procedures and documentation requirements. Ensure accuracy in processing closing documents efficiently. ESSENTIAL DUTIES AND RESPONSIBILITIES: Complete closing documents for consumer loans in a thorough, accurate and timely manner (car loans, unsecured, home equities, etc.) Review opening documents and underwriting of consumer loans for accuracy Verify automobile titles and insurance information for accuracy prior to preparing documents Prepare various spreadsheets (monthly exception report, production report) Review loans done by co-workers before being sent to loan officers Assist in ordering appraisals, floods, title work for the underwriter when necessary Be familiar with various Regulations (RESPA, REG B, REG Z, etc.) Communicate with title companies and appraisers when issues arise Post review documents for accuracy before set-up - build file Review equity documents prior to being sent to lenders Notify lenders when mortgages are recorded Keep updated policy & procedures manuals Schedule and track loan closings Keep a log of completed consumer loans Verify invoices from title companies and send to General Ledger Process applications for instalines Serve as a back-up for indirect loan funding as needed by reviewing and funding all indirect loans using established bank guidelines Complete all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintain compliance with all appropriate rules and regulations Regular, predictable attendance is an essential requirement of this position Assist with credit card processing, including file maintenance review, balancing daily reports, process payments, opening new cards, and completing balance transfers Complete all other duties as assigned EDUCATION AND/OR EXPERIENCE: High School diploma or General Education degree (GED) Minimum of three (3) years consumer loan experience and/or loan related background Knowledge of Word, Excel, Internet navigation/research, and Outlook is expected Ability to clearly and effectively communicate both verbally and in writing Knowledge of Mark IV and/or Laser Pro software a plus Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran

If you're a bright, energetic individual who's customer-focused and dedicated to the success of your team, we'd love to talk to you. As a Loan Processor for NVR Mortgage, you will work directly with our homebuying customers from Ryan Homes, NVHomes and Heartland Homes. You will impact the lives of our customers while working in an environment of respect, empowerment, and professional development. Your customer service expertise and financial background will allow you to help families purchase high quality homes in your community. You will act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience. This position is based on-site in our NVR mortgage offices. Primary Responsibilities * Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers * Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process * Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages * Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans. * Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department Qualifications * Excellent customer service, and strong oral and written communication skills * Strong organization skills, attention to detail, and ability to multi-task * At least 2 years of experience processing loans, preferred * Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred Life at NVR As the parent company of Ryan Homes, NVHomes and Heartland Homes, NVR is a Top 5 US homebuilder and Fortune 500 company that has been helping families build their happily ever after since 1948. We are committed to your success and we will give you the tools, training, and industry knowledge you need to excel and thrive. All of our roles at NVR, whether you are in the field or in the office, allow you to make a major impact in the lives of those who are looking to achieve home ownership. Our management team is tenured and talented (nearly 80% of them promoted from within), so you will have mentors who share their knowledge, provide career guidance and encourage your success. View more about our exceptional culture and comprehensive benefits at **************************** We are an Equal Opportunity Employer. Drug Testing and Credit Check are required. Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorship.

Veterans, military spouses, actively serving National Guard and Reservists - Rocket Mortgage appreciates the sacrifices you've made for our country and understands that transitioning from military to civilian life can be a uniquely complex challenge. We have a long-standing tradition of supporting the veteran community as one of the nation's top VA lenders AND a Military Friendly employer. Our Veteran Hiring team understands the unique challenges you face because we're veterans, too! We're dedicated to empowering your career growth as you pursue your future. The Mortgage Loan Officer role offers a unique opportunity for you to take your career to new heights while working directly with our VA clients! The qualities that helped you to thrive in the military - adaptability, resourcefulness, dedication and the ability to overcome adversity - will all serve you well in the role of Mortgage Loan Officer. You'll play a crucial role in guiding clients through the mortgage process. Whether they're purchasing a home or refinancing, you'll be there every step of the way. About the Role * Promote the significant advantages of working with Rocket Mortgage. * Build rapport with clients to ensure we are identifying the solution that meets their needs. * Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information. * Advise on the home buying or refinance process, providing exceptional client service along the way. * Respond to potential inquiries from company-generated prospects. * Achieve or exceed sales goals and objectives. About You * Military veteran, spouse or actively serving National Guard or Reservist * Sales Aptitude: Your ability to identify and pursue sales opportunities effectively will help you build a solid foundation. Sales experience is not required! * Dedication To Learning: We'll provide ongoing sales and industry training to help you succeed. * Communication Skills: Your ability to build rapport and trust with clients is key. * Empathy: A willingness and capacity to connect with your clients will set you apart. * Adaptability: Resiliency and an openness to adapting to industry changes are required. What You'll Get * Competitive Pay: You'll receive base pay PLUS uncapped sales incentive. * Paid Training: We'll equip you with the knowledge and skills needed to excel. * Licensing: We'll sponsor and pay for your federal and state licenses. * Comprehensive Benefits: From health to finances, we've got you covered starting day one. Benefits and Perks Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at **************************.

CHN HOUSING PARTNERS Senior Loan Processor We are a growing non-profit organization based in Cleveland, Ohio that offers its employees a comprehensive benefits package, opportunities to grow within the organization, and the ability to improve the communities we serve. CHN Housing Partners: CHN is a highly seasoned, nonprofit affordable housing developer, housing service provider and residential mortgage lender that works with its partners to solve major housing challenges for low-income people and under-served communities. Through our partnerships we have developed over 7,000 affordable homes, and each year serve over 60,000 families through a wide array of housing services. We work in Ohio and neighboring states, including Michigan, to preserve and expand affordable housing, and build equitable communities. By investing in affordable housing, we are investing in families, communities, and the economy. We are investing in the power of the permanent address. Please click here to learn more about our Core Values and how they drive our mission and define who we are. CHN offers the following benefits to its employees: Medical (including dental and vision options), Vacation, Personal and Sick Leave; Paid Maternity/Paternity/Adoption Leave; Paid Holidays; Life Insurance; 401K Plan, and Tuition Reimbursement. The Senior Loan Processor will provide highly skilled assistance in the overseeing of documentation and submission processes for residential mortgage loans. In this role, the Senior Loan Processor will process mortgage loan applications and documentation through a Loan Origination System (LOS) and will facilitate mortgage loan approvals with investors and the underwriting team. This role will ensure that all credit packages and disclosure packages meet quality standards and regulatory & corporate lending guidelines for completeness, accuracy and necessary contractual timelines with a high level of attention to detail. This role serves as the main point of contact with the borrower, real estate agent, mortgage loan officer and mortgage loan underwriter to facilitate a timely loan closing. A comprehensive list of essential duties and responsibilities can be found below. The rate of pay for this position is $53,000 - $55,000 per year, commensurate with experience (FLSA Exempt) Essential Duties & Responsibilities: Track the mortgage loan file via Calyx and DocMagic and ensure all documents are accurate in order to have a fully compliant mortgage loan. Intermediary between all parties in the mortgage loan transaction communicating with applicants, title agents, and vendors to answer questions and resolve any issues. Collaborate with loan officer and internal operations team throughout the loan process coordinating a smooth loan process to ensure all loan files are closed in a timely manner. Set-up initial loan files, review completed files and order title work, appraisal, credit report updates, VOEs, VORs, VODs, final inspections, hazard insurance, and flood certifications ensuring the file meets investor and regulatory requirements prior to loan approval and loan closing. Review all documents, checking for errors, and then confirming that pricing and loan program terms are correct to ensure the loan file will close/fund properly. Ability to run Automated Underwriting System (AUS) on each file, verify and validate AUS findings and document the loan file appropriately for loan submission. Review all credit package and disclosure package details to ensure compliance with state and federal regulations as well as investor, mortgage lending product and program guidelines. Assist Mortgage Loan Officer and Mortgage Loan Underwriter with any pre-closing conditions or potential issues that need to be resolved. Provide quality customer service by answering questions for both internal and external clients in a timely and professional manner. Adheres to internal guidelines, policies and regulatory standards. Performs other duties as assigned. Mentor junior level staff and provide training Education and/or Work Experience Requirements: Required: Education: High School Graduate or equivalent and commitment to continue job-related course work. Experience: Minimum three years of loan experience in residential mortgage lending or banking industry. Skills: Excellent written and verbal communication skills. Strong customer service skills with an ability to work well under pressure. Strong analysis, time management and organization skills. Attention to detail Ability to engage in a variety of tasks simultaneously and consistently meet deadlines. Effective leadership skills and strong teamwork orientation. Knowledge and familiarity with current mortgage and compliance laws and regulations. Strong computer skills with good working knowledge of MS Office and proficient with loan industry software platforms (Calyx and DocMagic). Other: Valid driver's license, reliable personal vehicle, and current automobile insurance. Travel with Northeastern Ohio market when necessary. Preferred: Associate's or Bachelor's Degree. Active NMLS license a plus. Working Conditions and/or Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Working Conditions and/or Physical Requirements: Ability to perform essential job functions consistent with ADA, FMLA, and other standards. Regular and punctual attendance consistent with ADA, FMLA, and other standards. Why Should You Apply? You want to be part of an organization where the work you do will have a positive and lasting difference in the community. Great benefits. Opportunities for on-the-job training and/or professional development. M/F/V/D/EOE

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We're united by our culture - a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job - it's about having the opportunity to become the best version of yourself. Are you a driven self-starter with a passion for sales? If so, we have an exciting career opportunity for you! Join our dynamic team at Rocket Mortgage and take your career to new heights. Sales experience is not required! At Rocket Mortgage, we're not just a company, we're a community of passionate professionals dedicated to making homeownership dreams a reality. As a Mortgage Loan Officer, you'll play a crucial role in guiding clients through the mortgage process. Whether they're purchasing a home or refinancing, you'll be there every step of the way. Come be a part of something bigger! About the Role Promote the significant advantages of working with Rocket Mortgage. Build rapport with clients to ensure we are identifying the solution that meets their needs. Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information. Advise on the home buying or refinance process, providing exceptional client service along the way. Respond to potential inquiries from company-generated prospects. Achieve or exceed sales goals and objectives. About You Sales Aptitude: Your ability to identify and pursue sales opportunities effectively will help you build a solid foundation. Sales experience is not required! Dedication To Learning: We'll provide ongoing sales and industry training to help you succeed. Communication Skills: Your ability to build rapport and trust with clients is key. Empathy: A willingness and capacity to connect with your clients will set you apart. Adaptability: Resiliency and an openness to adapting to industry changes are required. What You'll Get Competitive Pay: You'll receive base pay PLUS uncapped sales incentive. Paid Training: We'll equip you with the knowledge and skills needed to excel. Licensing: We'll sponsor and pay for your federal and state licenses. Comprehensive Benefits: From health to finances, we've got you covered starting day one. Benefits and Perks Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at ************************** . The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at **************************.

At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we look for associates who can help us fulfill our mission to help customers achieve the American dream of home ownership and financial security and provide value to our customers and our communities. We take a genuine interest in each of our associates - from their professional development to their health and wellness. We offer a pleasant customer service oriented work environment, competitive salary, comprehensive benefits package and career growth opportunities. At Third Federal, you will find strength and stability in your career. Nearly 15 percent of our associates have been with the company for 25 years or more and, in the more than 80 year history of our company, we have never had layoffs. Join Our Team as a Loan Professional! Are you a high-energy, experienced loan professional? We are seeking dedicated individuals to work in a dynamic call center environment, handling both inbound and outbound calls. As a non-commissioned loan associate, you'll be responsible for managing loan applications through closing and assisting customers with their loan inquires. Key Responsibilities: Manage a large pipeline of loan applications (average 55-65) originated online and through our Customer Care areas. Follow loan applications from origination to closing. Assist customer with questions regarding their loan in process. Requirements: Minimum of two years of recent experience in home equity/mortgage loan applications within a retail banking environment. Excellent verbal and written communication skills Strong ability to understand the customer need and ask for the business Excellent customer service and communication skills PC proficiency required; experience with mortgage software preferred. High school diploma or equivalent. Ability to prioritize work and maintain productivity under deadlines Positive, proactive, and friendly demeanor. Bilingual skills are a plus. Work Schedule: Hybrid position with 2 days remote work and 3 days onsite work at our Main Campus located in Cleveland, Ohio Work hours are generally Monday through Friday 8:30am to 5:00pm and rotational Saturdays 8:30am - 1:30pm (usually once or twice a month). When you work a Saturday, you will work until 6pm on Friday and have a day off during the week to balance your schedule. If you thrive in a fast-paced, team-based setting and are ready to make an impact, we want to hear from you! Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing. **Overview of Primary Functions** + Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process · + Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees + Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor. + May provide service in relation billing inquiries, service requests, suggestions and complaints from customers + Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process + Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely. + Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions **Day-to-Day Tasks Include** + Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process + Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner. + Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests + Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements + Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes. + Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity **Education, Experience, & Differentiating Skills:** + High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred + 2+ years of experience and a strong knowledge of commercial loan servicing + Demonstrates solid understanding of accounting principles + Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory) + Proven excellent verbal/written communication and interpersonal skills + Excellent judgement and decision making skills, demonstrated leadership skills + Strong analytical, research, and problem resolution skills + Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges + Moderate knowledge of banking policies, procedures, government regulations + Ability to perform complex scheduled and non-scheduled maintenance functions + Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently **Top Things looking for In Candidate** + Reconcile General Ledgers · Research credits and debits · Ability to research GL outages in commercial loan systems · Accounting Degree · Proficient in Microsoft Excel · Previous commercial loan services experience · Self-starter · Work with limited supervision **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To interview and counsel members about first mortgage loans and to take mortgage loan applications. To establish and maintain personal relationship with members, and to guide and follow their mortgage loans from initial application through the loan closing process. To determine applicants' qualifications; providing detailed information about Navy Federal's mortgage and equity loan products; clarify complexities of the mortgage/equity loan process; and evaluate, personalize, and recommend financing alternatives. To build and maintain referral relationships with realtors, builders, and other centers of influence. Ability to work effectively and efficiently with automated systems Familiarity with accounting, credit, and/or lending principles and techniques Experience in member/customer service preferably in a related field/industry, such as realty, insurance, retail banking or financial institution Exposure to lending application and approval process Familiarity with mortgage lending concepts and principles Familiarity with banking/financial industry standards and practices Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks Effective database and presentation software skills Effective skill performing mathematical calculations and working accurately with numbers Effective skill in actively guiding members through interactions to reduce member effort and enhance member loyalty Effective skill in comprehending, analyzing, applying and communicating complex written legal documents Effective skill speaking and/or presenting in front of groups in a professional setting Effective word processing and spreadsheet software skills Desired Qualification(s) Working knowledge of Navy Federal Mortgage Production and/or Servicing Systems Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations Familiarity with mortgage lending requirements, regulations and procedures for VA and conventional loan programs Hours: Monday - Friday, 8:30AM - 5:00PM Location: 1300 E. 9th Street, Ste 1815, Cleveland, OH 44114 Analyze referred loans for areas of concern and determine proper course of action (e.g. obtain explanations for derogatory credit) Determine and advise members on approved loan conditions and documentation requirements Ensure progress and inclusion of required mortgage processing information (e.g. verifications of employment, assets, income and liabilities; appraisal reports, Navy Federal and investor requirements, etc.) Maintain contact with the member, Realtor and/or seller during the entire loan process Monitor mortgage loan process and ensure compliance with Federal laws, as well as, Navy Federal, NCUA and secondary market practices, guidelines and regulations Remain available to members and/or their real estate agents during scheduled evening hours after assigned work days and during scheduled hours on assigned days off (e.g. weekends) Request and obtain documentation needed and forward to Mortgage Processor Respond to inquiries about mortgage applications, processing status, problems and concerns Seek and leverage opportunities to conduct outside marketing and promotional activities to members and potential members through financial presentations, local events and realtor/trade shows and events Take first mortgage loan applications via face-to-face interview, mail and telephone Resolve or arrange for resolution of operational/processing issues, inquiries and complaints Respond to inquiries and resolve any issues concerning the processing of applications Review application for completeness, data integrity and accuracy; determine if additional information and/or supporting documentation is required Perform other duties as assigned

The Mortgage Loan Officer is responsible for integrating with local industry chapters of NAREB, AAREA, NAHREP, and NHS to create pipelines of qualified borrowers and referral sources. Lead consumer-based outreach for pipeline cultivation (talk radio, homebuyer session, community event). Advising new and existing clients on residential mortgage programs obtained from various sources including realtors, builders, newspaper ads, and other nontraditional sources as well as continuing to produce their own book of business. Company Goals: * Provide exceptional customer service: loan officers deliver personalized and responsive service to clients, guiding them through the mortgage application process with clarity and professionalism. * Achieve loan origination targets: loan officers are expected to meet or exceed loan origination goals to drive business growth and revenue generation for the company. * Ensure compliance and accuracy: Loan officers must adhere to regulatory requirements, maintain accurate documentation, and follow best practices to mitigate risks and uphold the company's reputation. * Build and maintain relationships: loan officers are expected to cultivate strong relationships with clients, real estate professionals, Howard Hanna loan officers, and industry partners to foster trust, loyalty, and referrals. * Continuous learning and development: Loan officers stay updated on industry trends, product offerings, and best practices to enhance their expertise and deliver value-added services to clients. Essential Responsibilities: * Produces high-quality loans that meet the company's guidelines while providing excellent customer service. * Advises prospective and existing customers of the company's programs, rates, policies, and procedures. * Develops and maintains a high degree of visibility in the marketplace. * Analyzes detailed financial and credit data; matches customer needs to an appropriate loan program and level of risk. * Ability to motivate, set, and obtain area sales goals and objectives for the area. * Able to communicate with executive-level leadership and take responsibility for the region. * Able to effectively communicate company policies, promotions, and procedures with successful results. Requirements: These specifications are general guidelines based on the minimum requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual abilities may result in some deviation from these guidelines. * College degree or equivalent combination of training and experience required. * Experience in mortgage sales or operations with an established track record of agency, government, and jumbo origination. * Phone skills and social media experience required. * Required to possess all applicable licenses. * Ability to travel within the local area; must be able to provide own transportation. Qualified candidates please send resumes to: **************************************** HowardHanna.com Howard Hanna affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Construction Loan Processor is responsible for providing exceptional customer service and file quality. This is accomplished by obtaining and verifying necessary documentation for underwriting the loan file and communicating directly with the customer, builder, and/or loan officer to obtain documentation for final loan approval. Job Responsibilities: Communicate with various companies to obtain vendor information including, but not limited to, verification of employment, flood certificate, title commitment, and payoff information; verify vendor orders are completed and returned, and invoices are received and documented. Perform a thorough review and analysis of borrower's credit, income, and assets as required by loan program before submitting the file to underwriting. Obtain a complete loan package before submitting to underwriting; verify all required documentation in the file is complete and accurate and identify any potential issues that may arise before submitting to underwriting (pre-underwrite). Prepare a loan approval summary for missing documentation before submitting to underwriting for Loan Officer/Branch Manager to review; deliver completely documented file to the underwriter which is ready for approval or denial. Communicate directly with the customer in writing and by telephone to obtain missing documentation required for the loan as needed. Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc. (all mortgage related regulations). Prepare proper disclosures and re-disclosures as required by regulations. Complete required loan submission, re-submission, and closing checklists. Manage pipeline within allotted turn times. Document all communication related to the loan application in the LOS system's conversation log. Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for personal loans worked on and/or loans worked on from other transition team members. Performs such other duties as required. Available to work varying hours and overtime if needed. Qualifications and Skills: Bachelor's degree preferred; high school diploma or equivalent combination of education and experience. 3-5 years' residential mortgage processing experience. Experience with renovation and/or new construction lending. Experience working with automated Loan Origination Systems. Experience with Encompass LOS. Knowledge of RESPA guidelines, general knowledge of all mortgage and consumer lending regulations (Regulation Z and Regulation B requirements) and loan documents. Knowledge of industry guidelines and procedures as well as federal, state, and local regulations. Proficient in DU, LP, Microsoft Outlook and Windows. Excellent math and analytical skills. Excellent communication skills. Excellent prioritization and time management skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: 23.00-25.00 Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Sr. Corporate Loan Processor is responsible for obtaining and verifying necessary documentation for underwriting the loan file and communicating directly with the customer and/or Loan Officer to obtain documentation for final loan approval. The Sr. Corporate Loan Processor works with dedicated branches at CrossCountry Mortgage. This position primarily operates within Eastern and Central Time zone working hours to support the East Coast region. Job Responsibilities: Communicate with various companies to obtain vendor information including, but not limited to, verification of employment, title commitment, and payoff information. Verify vendor orders are completed and returned, and invoices are received and documented. Perform a thorough review and analysis of borrower's credit, income and assets as required by loan program before submitting the file to underwriting. Obtain a complete loan package before submitting to underwriting. Verify all required documentation in the file is complete and accurate and identifies any potential issues that may arise before submitting to underwriting. Prepare a loan approval summary for missing documentation before submitting to underwriting for Loan Officer/Branch Manager to review. Transfer a completely documented file to the underwriter to be approved or denied. Directly communicate with customers to obtain missing documentation required for the loan. Consistently manage a pipeline of 40 active loans and fund a minimum of 27 units per month. Manage pipeline within allotted turn times, prioritizing loans based on the department's Service Level Agreements (SLAs) and estimated close dates. Participate in branch pipeline calls, as necessary. Complete all training classes assigned by CrossCountry Mortgage, LLC before the due date. Review loans for compliance within RESPA, TIL, HMDA, Reg. B, etc. (all mortgage related regulations). Prepare proper disclosures and re-disclosures as required by regulations. Complete required loan submission, re-submission, and closing checklists. Document all communication related to the loan application in the LOS system's conversation log. Assist in coverage of co-worker's pipelines when needed. Assist closing, secondary, and servicing to obtain documentation needed to clear outstanding suspense items for personal loans worked on and/or loans worked on from other team members. Modify work schedule and occasionally work overtime as needed to fulfill responsibilities based on business needs. Performs other duties as required. Qualifications and Skills: High School Diploma or equivalent. 3-5 years' residential mortgage processing experience. Knowledge of RESPA guidelines, all mortgage and consumer lending regulations, Regulation Z and Regulation B requirements, and loan documents. Previous experience with Encompass. Excellent math and analytical skills. Excellent communication skills. Skilled at prioritizing to meet deadlines. Proficient knowledge of DU, LP, Microsoft Outlook, and Windows. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: 23.00-24.00 Bonus Eligible if applicable The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position #LI-CCMREC CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Are you a driven self-starter with a passion for sales? If so, we have an exciting career opportunity for you! Join our dynamic team at Rocket Mortgage and take your career to new heights. Sales experience is not required! At Rocket Mortgage, we're not just a company, we're a community of passionate professionals dedicated to making homeownership dreams a reality. As a Mortgage Loan Officer, you'll play a crucial role in guiding clients through the mortgage process. Whether they're purchasing a home or refinancing, you'll be there every step of the way. Come be a part of something bigger! About the Role * Promote the significant advantages of working with Rocket Mortgage. * Build rapport with clients to ensure we are identifying the solution that meets their needs. * Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information. * Advise on the home buying or refinance process, providing exceptional client service along the way. * Respond to potential inquiries from company-generated prospects. * Achieve or exceed sales goals and objectives. About You * Sales Aptitude: Your ability to identify and pursue sales opportunities effectively will help you build a solid foundation. Sales experience is not required! * Dedication To Learning: We'll provide ongoing sales and industry training to help you succeed. * Communication Skills: Your ability to build rapport and trust with clients is key. * Empathy: A willingness and capacity to connect with your clients will set you apart. * Adaptability: Resiliency and an openness to adapting to industry changes are required. What You'll Get * Competitive Pay: You'll receive base pay PLUS uncapped sales incentive. * Paid Training: We'll equip you with the knowledge and skills needed to excel. * Licensing: We'll sponsor and pay for your federal and state licenses. * Comprehensive Benefits: From health to finances, we've got you covered starting day one. Benefits and Perks Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks. Rocket Mortgage was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals. This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at **************************.

**Job Title : Commercial Loan Specialist (Comm Client Services - SBA)** **Duration: 6 months contract (with possible extension)** **Hours M-F 8am - 5pm ET. Once a month, a late shift of 11:00am-7:30pm is required.** **Training: 100% on-site for the first 6 weeks Possibly could be Hybrid afterwards** **Top Things Looking for in Candidate** + _Bachelor's degree in finance, business, or a related field._ + _Experience in commercial lending, preferably with a focus on SBA loans._ + _Knowledge of SBA loan programs, including 7(a) and 504._ + _Strong interpersonal skills and ability to build rapport with clients._ + _Detail-oriented and organized._ + _Ensure compliance with SBA regulations and internal policies._ **Job Description:** **Position Summary** The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing. **Overview of Primary Functions** + Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process · + Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees + Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor. + May provide service in relation billing inquiries, service requests, suggestions and complaints from customers + Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process + Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely. + Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions **Day-to-Day Tasks Include** + Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process + Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner. + Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests + Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements + Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes. + Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity **Education, Experience, & Differentiating Skills:** + High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred + 2+ years of experience and a strong knowledge of commercial loan servicing + Demonstrates solid understanding of accounting principles + Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory) + Proven excellent verbal/written communication and interpersonal skills + Excellent judgement and decision making skills, demonstrated leadership skills + Strong analytical, research, and problem resolution skills + Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges + Moderate knowledge of banking policies, procedures, government regulations + Ability to perform complex scheduled and non-scheduled maintenance functions + Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

+ We are seeking a detail-oriented and analytical **Insurance Specialist** to join our team. This role involves evaluating complex insurance-related matters for commercial properties, ensuring compliance with investor guidelines, and managing diverse tasks that vary day-to-day. + If you have experience in **Loan Servicing, Commercial Insurance, or Real Estate** , and can self-manage tasks while assessing and articulating complex risks, this opportunity is for you. **Responsibilities:** + Monitor and ensure compliance of insurance for commercial properties held as collateral for lenders and investors. + Conduct insurance analysis, premium disbursements from escrow, and risk assessments. + Review appraisals and correspond with servicers, investors, borrowers, insurance agents, and internal departments. + Protect investor interests in adherence to individual investor guidelines, Pooling and Servicing Agreements, applicable laws, and mortgage documents. + Manage and self-direct a wide range of responsibilities, ensuring timely and efficient execution of tasks. **Experience:** Must have experience in **Loan Servicing, Commercial Insurance, or Real Estate** . **Skills:** + **Analytical Skills:** Ability to evaluate complex risks and articulate findings effectively. + **Character Attributes:** + Proven tenure with previous roles. + Community involvement or volunteering experience. + Demonstrates humility, positive attitude, and receptiveness to constructive feedback. + **Self-Management:** Capable of managing diverse, varying tasks independently. **Education:** + High School Diploma Required, Four year college degree is plus **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.