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Loan Processor skills for your resume and career

Updated January 8, 2025
4 min read
Loan Processor Example Skills
Below we've compiled a list of the most critical loan processor skills. We ranked the top skills for loan processors based on the percentage of resumes they appeared on. For example, 22.1% of loan processor resumes contained loan applications as a skill. Continue reading to find out what skills a loan processor needs to be successful in the workplace.

15 loan processor skills for your resume and career

1. Loan Applications

A loan application is a form of request presented by a person to a financial institution for the approval of a loan. This application form carries detailed information regarding the petitioner's identification information, financial competence, and sources of income that indicate whether he can return the loan back or not.

Here's how loan processors use loan applications:
  • Developed loan applications to include credit information, appraisals, and underwriting requirements from beginning to approval of loan application.
  • Verified and examined information and accuracy of loan application and closing documents to ensure compliance to corporate and legal regulations.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how loan processors use customer service:
  • Provided superior internal and external customer service by proactively communicating with clients and business partners on loan decisions and underwriting guidelines.
  • Recognized for outstanding performance in providing quality customer service through improved operations, streamlined work processes, and coordinated work execution.

3. Property Appraisals

Here's how loan processors use property appraisals:
  • Evaluated credit reports, preliminary title reports, property appraisals, and other documentation submitted by borrower to determine loan eligibility.
  • Analyzed property appraisals, preliminary title reports credit histories and other loan documentation submitted by processing to evaluate potential risk.

4. Mortgage Loans

Here's how loan processors use mortgage loans:
  • Processed and closed mortgage loan applications through ordering required documents and development of a coherent and compliant package to the investor/lender.
  • Facilitate the collection of confidential financial documents from borrowers in order to determine eligibility for a mortgage loan modification assistance program.

5. Credit Reports

Credit reports are statements that carry information about your credit affairs and current credit situation like loan payment history and credit accounts status. A credit report acts as history because it contains the record from the day you opened the account till your account balance. Potential lenders and creditors make use of credit reports and decide whether to offer you credit or not and under what conditions.

Here's how loan processors use credit reports:
  • Collected and processed documentation for underwriting, including income and asset verification, credit reports, appraisals and other relevant documents.
  • Analyzed borrower profiles including income, credit reports, employment history and title insurance information to determine loan parameters and guidelines.

6. FHA

The Federal Housing Administration (FHA) stands for a government agency in the United States that offers housing insurance to FHA-approved lenders who follow certain conditions.

Here's how loan processors use fha:
  • Reviewed, analyzed and determined acceptability of documents/conditions according to established standards for FHA, VA & Conventional loans.
  • Gathered necessary documentation to obtain underwriting approval for FHA and Conventional loans.

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7. Escrow

An escrow refers to a third party who holds in their custody money or asset on behalf of other parties involved in a business transaction. Every month a lender deposits an escrow amount of the mortgage into another party's account and handles the insurance premiums plus the estate taxes.

Here's how loan processors use escrow:
  • Analyzed delinquency status, performed escrow analysis, analyzed modification scenarios, proposals, and recommended appropriate loan workouts.
  • Cleared Underwriters documented conditions, created actual loan documents, forwarded approved/complete loan packages to escrow companies.
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8. Loan Packages

Here's how loan processors use loan packages:
  • Coordinated and collected approval conditions Reviewed and analyzed newly opened loan packages to submit to various lenders following guidelines and automated systems
  • Managed all conditions until cleared Prepared loan packages Scheduled settlements Collected necessary paperwork from clients Prepared loan activity reports

9. Loan Approval

Here's how loan processors use loan approval:
  • Monitor loan policy exceptions and insure proper loan authority is obtained for loan approval according to bank policy and investor requirements.
  • Processed unsecured portfolio loan requests, coordinated information, documentation and performed quality control checks to obtain final loan approval.

10. Lenders

A lender is a financial institution, an individual, a private or public group, that offers funds to a business or person with the condition and expectation that these funds must be repaid. Repayment will also include the payment of interest or fees. Lenders have detailed guidelines to verify the ability to repay a loan and creditworthiness. They established the interest rate, repayment schedule, terms, and other key aspects of the money being borrowed.

Here's how loan processors use lenders:
  • Interfaced with borrowers and lenders, analyzed and administered reports, legal proceedings, and preliminary documentation.
  • Collaborate with lenders and representatives to obtain all information and documentation needed to successfully approve loans.

11. Underwriting Guidelines

Underwriting guidelines are a set of rules and requirements an insurer provides to its agents and underwriters. The underwriter then uses these instructions to judge the prospective insured, whether to accept, modify or reject it. These guidelines help the insurers set the criteria for the customer and let them know the amount of money that should be offered to the client, or whether not to offer an insurance policy in the first place.

Here's how loan processors use underwriting guidelines:
  • Oversee documents and mark conditions satisfied/unsatisfied following underwriting guidelines giving the ability to approve or deny applications for home mortgages.
  • Tracked development of information to ensure compliance with underwriting guidelines for specific modification loan program short sale or refinance.

12. Tax Returns

Here's how loan processors use tax returns:
  • Verified customer income documentation including analyzing complex tax returns, resolved more complex title, appraisal and subordination issues.
  • Contacted clients concerning discrepancies in financial information and obtained current years financial statements, tax returns and credit history.

13. Process Loans

Here's how loan processors use process loans:
  • Analyze and collect additional loan application data to process loans consistent with regulations, investor requirements, and Bank policies/procedures.
  • Process loans approved by an underwriter or an automated decision system and have credit signing authority within delegated limits.

14. Investor Guidelines

An investor guideline refers to general standards, strategies, and parameters relating to investments; the set guidelines get altered from time-to-time.

Here's how loan processors use investor guidelines:
  • Collaborated cross functionally to obtain and analyze all necessary confidential customer documentation in accordance to company, federal and investor guidelines.
  • Processed all documents to secondary market and/or investor guidelines, and evaluated and cured all underwriting conditions based upon underwriting approval.

15. Loan Payments

Here's how loan processors use loan payments:
  • Calculated loan payments, determined appropriate action to be taken for documentation as authorized.
  • Developed and implemented effective method for wire distribution which improved loan payment processing time.
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List of loan processor skills to add to your resume

Loan Processor Skills

The most important skills for a loan processor resume and required skills for a loan processor to have include:

  • Loan Applications
  • Customer Service
  • Property Appraisals
  • Mortgage Loans
  • Credit Reports
  • FHA
  • Escrow
  • Loan Packages
  • Loan Approval
  • Lenders
  • Underwriting Guidelines
  • Tax Returns
  • Process Loans
  • Investor Guidelines
  • Loan Payments
  • Automated Underwriting
  • Commercial Loans
  • Bank Secrecy Act
  • USDA
  • Outbound Calls
  • Title Commitments
  • RESPA
  • Underwriting Approval
  • FNMA
  • Loan Products
  • Loan Closings
  • Financial Statements
  • Fannie MAE
  • UCC
  • Bank Statements
  • Consumer Loans
  • HUD
  • Conventional Loans
  • Flood Certifications
  • VOE
  • Title Reports
  • Anti-Money Laundering
  • DU
  • HMDA
  • Application Data
  • Freddie Mac
  • Financial Data
  • Calyx
  • Calyx Point
  • Commercial Banking
  • Business Administration
  • Employment Histories
  • Establishment Standards
  • Borrower Assets

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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