Mortgage Loan Officer
Loan Processor Job 86 miles from Hope Mills
AAFMAA Mortgage Services LLC (AMS) is looking for military oriented professionals with strong sales and customer service skills to join our team and become a Loan Officer, also known as a Mortgage Loan Originator or Military Mortgage Advisor. AMS is part of the American Armed Forces Mutual Aid Association (AAFMAA), the longest-standing not-for-profit, member-owned association which primarily serves the military community. Be part of a team that helps servicemembers, Veterans and their families get they affordable financing they need to build, buy, or refinance a home
A wide range of competitively priced and affordable residential purchase and refinance mortgage products including VA Home Loans, VA High Balance mortgages, conventional mortgages, Jumbo Loans, FHA, and our own proprietary Construction Advantage 80SM and Land Advantage loans.
Flexibility of choosing 1 of 2 compensation plans: Base salary + incentive/commission plan or Incentive/commission only plan (with higher payouts)
An opportunity to build a rewarding and flexible career that will make a positive impact on the lives of military families - from active service members to reserves and National Guard to retired military members, Veterans and their families.
Comprehensive marketing support that includes daily company-provided leads, local marketing and events, and customizable marketing tools and materials so you can focus on developing referral relationships and producing new loans.
Responsibilities:
Originate residential mortgage loans to current and prospective AAFMAA members. Daily qualified inbound & outbound leads provided.
Develop and grow relationships with real estate professionals, homebuilders, and other referral sources to generate qualified mortgage leads.
Maintain a broad and current understanding of mortgage products, guidelines, pricing strategies, and industry standards. Structure loan scenarios to best meet the needs of each borrower.
Engage in local community activities such as working with other not-for-profit military-focused organizations to develop new business and grow awareness of AMS in your market
Education and Skills Required:
Current mortgage license or ability to get licensed before hire
1-3 years lending experience and mortgage knowledge is preferred but not required.
Organized with an attention for details
College degree preferred
Exceptional oral and written communication and presentation skills
Strong phone and in-person sales skills
A passion for customer service
High proficiency with Microsoft Office products and overall comfort with technology such as lead management/CRM and loan application systems
Capacity to work independently, be self-motivated and adapt well to change, but also work well as part of a team that includes other departments such as Marketing, IT, and Processing & Operations
Loan Officer
Loan Processor Job 129 miles from Hope Mills
United Home Loan Services, Inc. (NMLS# 70641) is a full-service mortgage company headquartered in Greenville, SC. Founded in 2006, our mission is to make home loans more accessible and personalized to meet borrowers' specific financial needs. We leverage relationships with wholesale lending partners to offer competitive rates and a range of loan products. Focusing on open communication, modern technology, and strong relationships, we provide client-oriented solutions and rapid growth opportunities.
Role Description
This is a full-time role for a Mortgage Loan Officer. As a Loan Officer, you will be responsible for daily tasks related to loan origination, finance, underwriting, and customer service. You will work closely with borrowers to assess their financial needs, guide them through the loan process, and ensure a positive customer experience.
Qualifications
Loan origination, finance, and underwriting skills
Strong customer service skills
Knowledge of mortgage industry regulations and guidelines
Excellent communication and interpersonal skills
Ability to work independently and remotely
Attention to detail and strong organizational skills
Experience in loan processing and documentation
Bachelor's degree in finance, business, or related field
** Note this is a Commission Only Role; an Active NMLS license must be obtained to start work**
Mortgage Loan Closer - Entry Level
Loan Processor Job 109 miles from Hope Mills
As a Mortgage Loan Closer, you'll directly impact new homebuyers by setting up internal closing controls, managing the closing schedule, and preparing loan documents for closing. Your attention to detail and follow-up skills when reviewing all closing files will make you an asset on our team.
Primary Responsibilities
Prepare initial and final closing disclosures within required timeframe
Prepare and send closing documents timely for closing to buyers and title companies
Initiate funding wires for closings
Review signed packages for completeness prior to shipping
Review files for QC accuracy and clear closing conditions prior to closing
Work with multiple internal partners to meet required timelines
Qualifications
Excellent customer service and oral/written communication skills
Strong organization skills, attention to detail, and ability to multi-task
*No prior experience is required for this opportunity!
Loan Representative
Loan Processor Job 113 miles from Hope Mills
At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. The position will require strong knowledge of OneMains personal lending products and a high level of motivation to meet or exceed goals. Our work focuses on new and previous customers who are looking for additional financing or insurance options to meet their personal financial needs.
In the Role
Reach out to customers via outbound calls or responding to inbound calls from potential customers
Processing applications for multiple personal lending products.
Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals
Read and understand credit bureau reports and maintain a high level of personal lending product knowledge.
Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment
Requirements
High School Diploma or GED
Sense of urgency in meeting or exceeding application processing goals
Preferred
2 or more years experience in inside sales, customer service, retail, or call center environment.
Basic understanding of credit or personal finance concepts.
Bilingual in Spanish/English a plus.
Work Schedule
Hours of Operation:
Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PM
The schedule is for 40 hours per week within the hours of operation
,
which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
By applying, you consent to your information being transmitted by snagajob to the Employer, as data controller, through the Employers data processor SonicJobs.
See OneMain Financial Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
Entry Level - Title Processor
Loan Processor Job 109 miles from Hope Mills
This position is willing to pay $50,000-$52,000 depending on experience and qualifications. As a Title Production Processor, you will be responsible for maintaining a pipeline of settlements, while preparing and issuing all title insurance related documents. You will work with multiple attorney partners, across multiple states, to collect necessary documentation in order to produce the required title insurance forms, i.e. invoice, commitment, ICL/CPL, title insurance policies, etc. You will also be responsible for managing the post-closing of all settlements in your pipeline by confirming receipt of all funds necessary for disbursement & balancing the file in our Escrow Accounting System. In addition, you will oversee the reporting functions related to work flow, helping our high-volume operations to run smoothly. • Prepare and deliver all title insurance related documents to the parties involved. • Understand title insurance products and be able to answer questions and resolve problems related thereto. • Develop a positive working relationship with each attorney's office. • Assist operations team to ensure timely disbursements and accurate accounting records • Confirm receipt of all funds necessary for disbursement & balance file in Escrow Accounting System
REQUIRED SKILLS AND EXPERIENCE
• Title insurance license in state of residence (or ability to acquire) • Excellent leadership and organizational skills • Working knowledge of real estate documentation, policies, compliance, and procedures • Proficient with Microsoft suite, especially Excel program. • Excellent customer service and oral/written communication skills • Strong organization skills, exceptional attention to detail, and ability to multi-task • Ability to maintain a positive attitude, and team mentality, during busy time
Loan Officer
Loan Processor Job 9 miles from Hope Mills
Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description: · Run your business remotely on a P&L basis under the umbrella of Caliver Beach Mortgage!
· Uncapped commissions!
· Loan products for all borrower types!
· Add additional LO's to your team OR act as an individual LO!
· Licensed in 28 states and growing!
· Administrative, operational and compliance support provided by Corporate!
Successful Candidate Attributes:
· Proven track record developing referral partner relationships with Realtors, CPA's, Financial Planners, etc.
· Maintains a database of past clients for marketing purposes.
· History of closing at least 3-5 units per month.
Loan Officer Requirements:
· An active NMLS/MLO license (required).
· Strong knowledge of lending regulations and industry best practices.
· Exceptional interpersonal and communication skills.
· Analytical mindset with the ability to assess complex financial information.
· Sales-oriented mindset with a commitment to achieving targets.
· Detail-oriented and organized.
· Proficient in relevant software and tools.
How to Apply:
Interested candidates should submit their resume detailing their qualifications and relevant experience to ***********************. Please include "Loan Officer Application" in the subject line of your email.
Caliver Beach Mortgage, LLC is an equal opportunity employer. We are committed to diversity and inclusion in our workplace.
Loan Officer - Outside
Loan Processor Job 34 miles from Hope Mills
The Outside Loan Officers primary role is to source, qualify and originate mortgage loans by working primarily outside the Companys offices to solicit and obtain business from referral sources such as realtors, builders, financial service providers and others as well as borrowers directly.
Responsibilities:
Comply with outside sales and reporting obligations, duties, requirements and guidelines.
Produce loans according to targets set by manager.
Uphold integrity of the brand.
Must be familiar with originating loans.
Properly qualify consumers and assure that you are issuing pre-approvals according to guidelines.
Monitor loan pipeline through Lenders Office.
Monitor productivity via reporting tools.
Ensure compliance with all government and regulatory requirements.
Loan Officer shall determine his or her hours or work.
Loan Officers are not required to work any specific number of hours per week and when you do work is at your discretion.
Take information from the prospective borrower and complete the loan application form.
Set yearly goals/attend meetings with manager.
Educate borrowers/communicate on a regular basis with borrowers, listing brokers and selling brokers.
Analyze the prospective borrowers income and debt and pre-qualify the prospective borrower to determine the maximum mortgage amount that the prospective borrower can afford.
Educate the prospective borrower in the home buying and financing process, advising the borrower about the different types of loan products available and demonstrating how closing costs and monthly payments could vary under each product.
Maintain regular contact with the borrower, realtors and the Company between the time of the application and closing to apprise them of the status of the application and gather any addition information.
Collect financial information (tax returns, bank statements) and other related documents that are part of the application process.
Order in file credit report, when required by the Company.
Determine whether the property is located in a flood area, where required by the Company.
Attend the closing of the mortgage loan, if requested by the company.
Under no circumstances shall the Loan Officer by compensated greater than the amount negotiated in the Loan Officer Compensation Agreement.
Able to comply with the policies and procedures outlined in the Company handbook
Perform other duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Qualifications Requirement:
Able to comply with the policies and procedures outlined in the Company Handbook
Must have a current license through NMLS and be in good standing
Knowledge of Freddie Mac (FHLMC), Fannie Mae (FNMA), FHA, and VA
Two (2) years prior mortgage or mortgage banking experience
Ability to deliver effective results and to meet deadlines
History of exceeding sales goals
Reliable transportation, valid drivers license and current automotive insurance
Sound judgment and decision-making skills
Ability to work under pressure and meet deadlines with minimal supervision
Excellent phone and service skills
Develop and maintain relationships within the real estate community
Timely communication and response times according to department standards
Physical/Sensory Requirements:
Must be able to lift 25 pounds at a time
Bend, stoop and stretch as needed
Prolonged periods of sitting, standing and or ambulating (Employee has some control over the length of time)
Prolonged use of computers, telephone, and other standard office equipment which includes reading, writing, listening or speaking Fluency in English language (written, oral, spoken); fluency in a second language desirable
Loan Officer
Loan Processor Job 9 miles from Hope Mills
PRMG is Built by Originators for Originators. There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an Originator successful and have an unmatched Culture. We look forward to helping you succeed as an Originator.
Responsibilities
Essential Job Functions:
Organization: Develops and implements strategies, satisfying customer needs through a full array of products and services.
Coordination: Uses judgment and discretion to ensure uninterrupted flow of business.
Communication: Communicates well verbally and in writing with co-workers and customers acting as liaison between customer and Company's internal departments to ensure cohesive business flow.
Equipment: Uses such office equipment as computer terminals, copiers, and FAX machines.
Physical: Sits and stands for extended time periods. Hearing and vision within normal ranges. Must devote substantially more than 50 percent of working hours
outside
of any Company office, home office, and any other fixed site, meeting with customers and potential customers seeking residential mortgage financing.
Responsibilities:
Verifies, compiles, and inputs application information for mortgage loans.
Discuss and advise the client of their home loan options.
Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage applied for, including but not limited to borrower assets, liabilities, and length of employment.
Informs supervisor of discrepancies in title or survey.
Performs other related duties as assigned.
Current, valid NMLS license or appointment in good standing.
Qualifications
Must have applicable state licensing.
Two to five years' experience are preferred.
Must also meet one of the following 3 options:
Actively funding more than 2 loans/month, or
Xinnix Training completion for Loan Origination required, or
Origination mentor assigned to new Loan Officer by branch who funds more than 2 loans/month (see PRMG Loan Officer Mentor Agreement).
Skills:
Ability to make sound judgments on the resolution of service, credit decision, funding, and post-close issues.
Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative.
Ability to handle detailed assignments and maintain confidentiality.
Excellent communication and interpersonal skills.
Organizational skills necessary to prioritize workload and delegate responsibility.
Travel:
May be required.
Min USD $0.00/Yr. Max USD $250,000.00/Yr.
Mortgage Loan Processor
Loan Processor Job 109 miles from Hope Mills
div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pstrong Love Processing mortgage loan files? Come join our TOP PRODUCING team in RALEIGH, NC!/strong/pp/ppstrong If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending!/strongbr//pp/pp/pp PrimeLending continues to grow by leaps and bounds: /pp•Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine /pp•Competitive Benefits and 401K match/pp•Fantastic "One Team-One Purpose" Culture and Core Values/pp•Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 amp; 2014 /pp•Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts. /ppstrong What is unique for our Loan Processors?/strong /pp•Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise /pp•Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department /pp•The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding /ppbr//pp/pp br//p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pstrong Our Processors evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble a completely documented file to Underwriting and Closing. Processors are the primary liaison between the Branch, loan officer, loan officer assistant, realtors, builders and the customer(s). /strong/pp
•Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers. /pp•Maintains and updates loan application information within loan origination software and other applications.
/pp•As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents. /pp
•Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines. /pp
•Calculates income, reviews assets and liabilities./pp•Reviews all disclosures for completeness and compliance. /pp
•Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.
•Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer. /pp
•May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards.
•May prepare, when applicable, "Declination Letters." Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify. /pp
•May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management.
•May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications. /pp
•Updates loan officer, loan officer assistant, realtors, builders and customers on loan status.
•Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements. /pp
•Maintains a professional image and adheres to standards consistent with company policies and procedures. /pp
•Other duties as assigned.
br//p/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"p•High school diploma or equivalent. /pp•3+ years of Mortgage Processing experience /pp•Interacts with regional amp; corporate departments, as well as realtors, sales agents, builders, appraisers, etc. /pp
•Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. /pp
•Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
br//p/div/section/div
Commercial Mortgage Loan Administration Specialist
Loan Processor Job 109 miles from Hope Mills
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
**About this role:**
Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist in Commercial Real Estate Operations as part of Wholesale Lending Operations division. Learn more about our career areas and lines of business at wellsfargojobs.com.
**In this role, you will:**
+ Manage and Service Commercial Construction Loans including reviewing related documentation, maintaining budgets, communicating with parties on identified issues, approving transactions and disbursing
+ Participate in less complex initiatives and identify opportunity for process improvements for timely processing of all incoming business lending within Transaction and Processing
+ Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
+ Review site inspections for loans within their portfolio
+ Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the function, policies, procedures and compliance requirements for loan approval documents
+ Collaborate and consult with functional colleagues, internal partners and stakeholders, including internal and external customers if applicable
+ Work with both origination and central analysts in the preparation of loan approval documents
**Required Qualifications:**
+ 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Commercial real estate experience
+ Residential and commercial appraisal experience
+ Ability to interpret and research loan origination, legal, or real estate documents
+ Exposure to Wells Fargo banking systems such as LIQ, LAM, CCM and C360
+ Knowledge and understanding of builder, construction, or renovations lending
+ Knowledge and understanding of commercial real estate operations
+ Knowledge and understanding of the Flood Disaster Protection Act (FDPA)
+ Commercial loan documentation, preparation, or review experience
+ Ability to navigate multiple computer systems, applications, and utilize search tools to find information
+ Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
+ Ability to work in a fast-paced deadline driven environment
+ Effective organizational, multi-tasking, and prioritizing skills
+ Excellent verbal, written, and interpersonal communication skills
+ Intermediate Microsoft Office (Word, Excel, and Outlook) skills
+ Strong analytical skills with high attention to detail and accuracy
**Primary Posting Locations:**
+ 1525 W WT Harris BLVD Charlotte, NC
+ 600 S 4th St, Minneapolis, MN
\#CommercialBanking
**Job Expectations:**
+ Candidates must be willing to work additional hours as needed.
+ Candidates must be willing to work the hours of 8-5 and commit to three days in office at one of the posted locations below.
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$55,300.00 - $98,300.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
2 Apr 2025
***** **_Job posting may come down early due to volume of applicants._**
**We Value Diversity**
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-443643
Loan Specialist
Loan Processor Job 9 miles from Hope Mills
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers. For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
* Regional offers competitive pay! We do our best to show that we value our team members!
* You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
* You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
* All full-time team members have access to our medical, dental, vision and 401(k) benefits!
* Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
* Provide exceptional service to all customers.
* Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
* Maintain office cash with accuracy and proper security.
* Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
* Minimize delinquent debt through calling customers and collecting on past-due accounts.
* Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
* Transport money and deposits to and from bank.
* Other duties as assigned by leadership.
Minimum Qualifications
* High School Diploma or Equivalent.
* Prior customer service experience in either a sales/retail environment or cash management environment.
* Must pass drug screen, criminal and credit background checks.
* Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
* Demonstrated passion for customer service.
* Excellent written and verbal communication skills.
* Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
* Thrives in a pay for performance atmosphere.
* Proven ability to multi-task.
* High degree of integrity.
* Sales mentality.
* Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Loan Specialist - Internal
Loan Processor Job In Hope Mills, NC
Job purpose The Loan Specialist will assist with overall operations of the branch office, in particular, customer relations, account building, account management, new loan & payment processing, cash management, and compliance. The Loan Specialist will perform in accordance with RMC's Mission, Vision and Shared Values. Duties and responsibilities
Develop and improve customer relations and provide exceptional service to all customers.
Data entry of loan applications and documents into RMC systems, take and process credit loan applications, and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security; maintain correct amount of denominations of money in cash drawers daily.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Comply with all company policies and all State and Federal lending regulations; title recording and maintain report.
Minimize delinquent debt through appropriate account management activities.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Pull credit bureau files for review by management.
Assist management in updating of daily logs and reports.
Process mail as needed.
Transport money and deposits to and from bank.
Maintain all customer files to be in compliance with RMC record retention policies.
Order, organize, and maintain branch supplies.
Assist in training of new employees as directed by the Branch Manager.
Complete training program within the time set forth by the Training Department.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
6+ months of customer service experience in either a sales/retail environment or cash management environment.
Experience with Microsoft Office Suite products.
Data entry proficiency.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Preferred Qualifications
Experience in consumer finance industry.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Confidence.
Sales mentality.
Adaptable to an ever changing environment.
Working conditions This position works in an office providing customer services to customers and potential customers in person and over the phone. The Loan Specialist typically works 9am to 6pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This is the Internal Careers page for current Regional team members to search for and apply to an available position within the Company.
Regional team members care about our customers, our communities and each other. We value team member diversity and believe it is crucial to achieving our goals. We share our ideas and enthusiasm and help make this a great place to work and grow. We thank you for taking time to listen and help our customers get through life's financial tough spots.
Overnight Closer
Loan Processor Job 9 miles from Hope Mills
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
* Greet members, prospective members and guests, providing exceptional customer service.
* Handle all front desk related activities including:
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members into the system.
* New member sign-up.
* Take prospective members on tours.
* Facilitate needed updates to member's accounts.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
* Assist in maintaining the neatness and cleanliness of the club.
* Close shift for that business day.
* Create a bank deposit for next day.
Qualifications/Requirements
* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* Upbeat and positive attitude!
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Ability to work 3rd shift (overnights).
* Must be able to occassionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals during shift.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Overnight Closer
Loan Processor Job 31 miles from Hope Mills
Job SummaryThe Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.Essential Duties and Responsibilities
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member's accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.
Close shift for that business day.
Create a bank deposit for next day.
Qualifications/Requirements
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.
Physical Demands
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work 3rd shift (overnights).
Must be able to occassionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
Loan Officer
Loan Processor Job 9 miles from Hope Mills
PRMG is Built by Originators for Originators. There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an Originator successful and have an unmatched Culture. We look forward to helping you succeed as an Originator.
Responsibilities
Essential Job Functions:
Organization: Develops and implements strategies, satisfying customer needs through a full array of products and services.
Coordination: Uses judgment and discretion to ensure uninterrupted flow of business.
Communication: Communicates well verbally and in writing with co-workers and customers acting as liaison between customer and Company's internal departments to ensure cohesive business flow.
Equipment: Uses such office equipment as computer terminals, copiers, and FAX machines.
Physical: Sits and stands for extended time periods. Hearing and vision within normal ranges. Must devote substantially more than 50 percent of working hours
outside
of any Company office, home office, and any other fixed site, meeting with customers and potential customers seeking residential mortgage financing.
Responsibilities:
Verifies, compiles, and inputs application information for mortgage loans.
Discuss and advise the client of their home loan options.
Reviews residential loan application file to verify that application data is complete and meets establishment standards, including type and amount of mortgage applied for, including but not limited to borrower assets, liabilities, and length of employment.
Informs supervisor of discrepancies in title or survey.
Performs other related duties as assigned.
Current, valid NMLS license or appointment in good standing.
Qualifications
Must have applicable state licensing.
Two to five years' experience are preferred.
Must also meet one of the following 3 options:
Actively funding more than 2 loans/month, or
Xinnix Training completion for Loan Origination required, or
Origination mentor assigned to new Loan Officer by branch who funds more than 2 loans/month (see PRMG Loan Officer Mentor Agreement).
Skills:
Ability to make sound judgments on the resolution of service, credit decision, funding, and post-close issues.
Ability to problem-solve and exercise independent judgment while displaying a high degree of initiative.
Ability to handle detailed assignments and maintain confidentiality.
Excellent communication and interpersonal skills.
Organizational skills necessary to prioritize workload and delegate responsibility.
Travel:
May be required.
Min USD $0.00/Yr. Max USD $0.00/Yr.
Mortgage Loan Processor
Loan Processor Job 109 miles from Hope Mills
Love Processing mortgage loan files? Come join our TOP PRODUCING team in RALEIGH, NC! If you are ready to align yourself with an established leader in the mortgage industry who can help you reach your true potential, look no further. Come home to PrimeLending!
PrimeLending continues to grow by leaps and bounds:
•Ranked #2 in Top 50 Best Companies to Work For by Mortgage Executive Magazine
•Competitive Benefits and 401K match
•Fantastic "One Team-One Purpose" Culture and Core Values
•Ranked Top 6 Mortgage Lender in the Nation for Purchase business 3 years in a row as listed by Marketrac, 2012, 2013 & 2014
•Hilltop Holdings (NYSE: HTH) -Our parent company was recently ranked No. 18 on Forbes' annual ranking of the 100 largest publicly-traded banks and thrifts.
What is unique for our Loan Processors?
•Dedicated Underwriting Team and Closing Team working closely and directly with Processing, maintaining best in class service and expertise
•Loan Setup Coordinators to open each file that is sent to processing and Closing Coordinators who will facilitate submissions to our closing department
•The chance to work in a fast paced environment and to help motivated borrowers who are looking to close quickly with superior customer service from application to funding
Job Description
Our Processors evaluate all information supplied on the mortgage loan application, verify the validity of the information, and assemble a completely documented file to Underwriting and Closing. Processors are the primary liaison between the Branch, loan officer, loan officer assistant, realtors, builders and the customer(s).
•Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers.
•Maintains and updates loan application information within loan origination software and other applications.
•As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents.
•Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines.
•Calculates income, reviews assets and liabilities.
•Reviews all disclosures for completeness and compliance.
•Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.
•Monitors rate lock information for data integrity and expiration dates; communicates discrepancies to the Loan Officer.
•May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards.
•May prepare, when applicable, "Declination Letters." Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify.
•May schedule closing appointments with respective parties (i.e. title companies, closing attorneys, corporate closing department and customers etc.) Meets customer service standards as outlined by management.
•May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications.
•Updates loan officer, loan officer assistant, realtors, builders and customers on loan status.
•Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.
•Maintains a professional image and adheres to standards consistent with company policies and procedures.
•Other duties as assigned.
Qualifications
•High school diploma or equivalent.
•3+ years of Mortgage Processing experience
•Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc.
•Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written.
•Ability to quickly assess and process large amounts of data and use of appropriate AU software technology.
Commercial Mortgage Loan Administration Specialist
Loan Processor Job 109 miles from Hope Mills
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Commercial Mortgage Loan Administration Specialist in Commercial Real Estate Operations as part of Wholesale Lending Operations division. Learn more about our career areas and lines of business at wellsfargojobs.com.
In this role, you will:
* Manage and Service Commercial Construction Loans including reviewing related documentation, maintaining budgets, communicating with parties on identified issues, approving transactions and disbursing
* Participate in less complex initiatives and identify opportunity for process improvements for timely processing of all incoming business lending within Transaction and Processing
* Review and analyze basic business, operational, or technical assignments or challenges that require research, evaluation, and selection of alternatives, and exercise independent judgment to guide medium risk deliverables
* Review site inspections for loans within their portfolio
* Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the function, policies, procedures and compliance requirements for loan approval documents
* Collaborate and consult with functional colleagues, internal partners and stakeholders, including internal and external customers if applicable
* Work with both origination and central analysts in the preparation of loan approval documents
Required Qualifications:
* 2+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Commercial real estate experience
* Residential and commercial appraisal experience
* Ability to interpret and research loan origination, legal, or real estate documents
* Exposure to Wells Fargo banking systems such as LIQ, LAM, CCM and C360
* Knowledge and understanding of builder, construction, or renovations lending
* Knowledge and understanding of commercial real estate operations
* Knowledge and understanding of the Flood Disaster Protection Act (FDPA)
* Commercial loan documentation, preparation, or review experience
* Ability to navigate multiple computer systems, applications, and utilize search tools to find information
* Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
* Ability to work in a fast-paced deadline driven environment
* Effective organizational, multi-tasking, and prioritizing skills
* Excellent verbal, written, and interpersonal communication skills
* Intermediate Microsoft Office (Word, Excel, and Outlook) skills
* Strong analytical skills with high attention to detail and accuracy
Primary Posting Locations:
* 1525 W WT Harris BLVD Charlotte, NC
* 600 S 4th St, Minneapolis, MN
#CommercialBanking
Job Expectations:
* Candidates must be willing to work additional hours as needed.
* Candidates must be willing to work the hours of 8-5 and commit to three days in office at one of the posted locations below.
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$55,300.00 - $98,300.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
2 Apr 2025
* Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Loan Specialist
Loan Processor Job 9 miles from Hope Mills
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Loan Specialist - Internal
Loan Processor Job 55 miles from Hope Mills
Job purpose The Loan Specialist will assist with overall operations of the branch office, in particular, customer relations, account building, account management, new loan & payment processing, cash management, and compliance. The Loan Specialist will perform in accordance with RMC's Mission, Vision and Shared Values. Duties and responsibilities
Develop and improve customer relations and provide exceptional service to all customers.
Data entry of loan applications and documents into RMC systems, take and process credit loan applications, and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security; maintain correct amount of denominations of money in cash drawers daily.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Comply with all company policies and all State and Federal lending regulations; title recording and maintain report.
Minimize delinquent debt through appropriate account management activities.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Pull credit bureau files for review by management.
Assist management in updating of daily logs and reports.
Process mail as needed.
Transport money and deposits to and from bank.
Maintain all customer files to be in compliance with RMC record retention policies.
Order, organize, and maintain branch supplies.
Assist in training of new employees as directed by the Branch Manager.
Complete training program within the time set forth by the Training Department.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
6+ months of customer service experience in either a sales/retail environment or cash management environment.
Experience with Microsoft Office Suite products.
Data entry proficiency.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Preferred Qualifications
Experience in consumer finance industry.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Confidence.
Sales mentality.
Adaptable to an ever changing environment.
Working conditions This position works in an office providing customer services to customers and potential customers in person and over the phone. The Loan Specialist typically works 9am to 6pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This is the Internal Careers page for current Regional team members to search for and apply to an available position within the Company.
Regional team members care about our customers, our communities and each other. We value team member diversity and believe it is crucial to achieving our goals. We share our ideas and enthusiasm and help make this a great place to work and grow. We thank you for taking time to listen and help our customers get through life's financial tough spots.
Overnight Closer
Loan Processor Job 31 miles from Hope Mills
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
* Greet members, prospective members and guests, providing exceptional customer service.
* Handle all front desk related activities including:
* Answer phones in a friendly manner and assist callers with a variety of questions.
* Check members into the system.
* New member sign-up.
* Take prospective members on tours.
* Facilitate needed updates to member's accounts.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
* Assist in maintaining the neatness and cleanliness of the club.
* Close shift for that business day.
* Create a bank deposit for next day.
Qualifications/Requirements
* Customer service background preferred.
* Basic computer proficiency.
* A passion for fitness and health.
* Upbeat and positive attitude!
* Punctuality and reliability is a must.
* Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
* Strong listener with the ability to empathize and problem solve.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
Physical Demands
* Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Ability to work 3rd shift (overnights).
* Must be able to occassionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals during shift.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.