Loan Processor Jobs in Grimes, IA

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Loan DOC Specialist
Loan Administrator
  • Loan Documentation Specialist

    Talentbridge 3.9company rating

    Loan Processor Job 11 miles from Grimes

    Job Title: Loan Documentation Specialist Job Type: Contract-to-Hire We are seeking a Loan Documentation Specialist to support loan documentation processes and ensure accuracy in financial transactions. The ideal candidate will handle moderately complex tasks, interact with client personnel, and escalate non-routine issues as needed. This role requires strong attention to detail, problem-solving skills, and the ability to work in a fast-paced environment. Key Responsibilities: Review and process loan documentation to ensure completeness and compliance. Identify and recommend process improvements to enhance efficiency. Perform transactional support tasks with accuracy and attention to detail. Follow established procedures and escalate complex issues when necessary. Communicate effectively with internal teams and external clients to gather and verify information. Required Qualifications: 2+ years of experience in Customer Service, Loan Administration, Collections, or Sales, or equivalent experience gained through work, consulting, training, military service, or education. Strong analytical and problem-solving skills. Ability to manage multiple tasks while maintaining accuracy. Excellent written and verbal communication skills. Additional Information: This is a fully onsite, contract-to-hire position. Candidates with experience in loan processing, financial services, or banking environments are preferred.
    $30k-35k yearly est. 12d ago
  • Senior Commercial Loan Servicing Representative

    Wells Fargo 4.6company rating

    Loan Processor Job 11 miles from Grimes

    **Why Wells Fargo** **Are you looking for more? Find it here.** At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us! **About this role:** Wells Fargo is seeking a Senior Commercial Loan Servicing Representative in Loan Support as a part of Commercial Banking Operations division. Learn more about the career areas and lines of business at wellsfargojobs.com (********************************************* . This position is responsible for activities related to servicing of commercial loan transactions according to bank policies, procedures, and regulatory requirements. This can include customer account maintenance in post-booking to ensure accuracy through life of loan. **In this role, you will:** + Service commercial real estate loans including construction and problem loans, and may include commercial real estate agency loans + Provide direct customer service and acts as primary servicing contact for the loan + Support less experienced loan administrators in providing resolutions of inquiries and complaints + Determine appropriate course of action and conduct investigative steps to fully identify customer issues + Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team + Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction + Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input + Monitor collateral and prepare payoff letters, releasing collateral; customer research and billing; obtain insurance information and monitor ongoing coverage + Provide subject matter expertise and interpretation of procedures to less experienced individuals + Respond independently to complaints escalated at the highest level + Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff + Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals + Interact with internal customers + Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements **Required Qualifications:** + 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 4+ years of experience of Loan IQ, AFS, and ICMP. **Desired Qualifications:** + Knowledge of debits and credits + Knowledge of loan documentation + Sound analytical skills with high attention to detail and accuracy + Experience reading, analyzing, and interpreting documents/reports + Ability to review and interpret complex commercial loan documents + Experience resolving and working through escalated and complex customer issues + Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment + Ability to coordinate completion of multiple tasks and meet aggressive time frames + Excellent verbal, written, and interpersonal communication skills + Ability to interact with all levels of an organization + Sound knowledge of Microsoft Office (Word, Excel, and Outlook) skills **Job Expectations:** + This position currently offers a hybrid work schedule + Ability to work at one of our approved job posting locations + Ability to work additional hours as needed **Locations:** + 7711 Plantation Rd., Roanoke VA + 600 S 4th St., Minneapolis MN + 801 Walnut St., Des Moines IA **Other Information:** + Position locations listed above. + Relocation assistance is not available for this position. + Visa Sponsorship not available for this position **Posting End Date:** 31 Mar 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-428935
    $67k-107k yearly est. 25d ago
  • Loan Closer

    Iowa Bankers

    Loan Processor Job 4 miles from Grimes

    Accurately prepare closing document packages to meet all underwriting, investor and compliance requirements. Ensure all title objections are addressed and will be satisfied prior to or at closing. Timely and effective communication with all parties involved in the transaction. Coordinate timing of closing with banker, ensure we meet contract dates and/or lock expiration date. Verify that all checks and general ledger entries are set up correctly in to ensure accurate accounting records. Prioritize workload to maximize efficiency and production. Requirements Required Education: High school diploma or general education degree (GED) Required work experience: One to two years of related experience and/or training; or equivalent combination of education and experience. Technology Skills: Word, Excel, DU, DO, LP, origination software, basic internet skills Required skills or traits for the position: Professional communication skills, ability to prioritize multiple tasks, work independently, desire to learn and contribute, able to work in a fast paced, stressful environment
    $32k-43k yearly est. 18d ago
  • Loan Workout Specialist (W2) hybrid

    Raag Solutions

    Loan Processor Job 10 miles from Grimes

    Review physical legal documents to ensure accuracy, correspondence with paperwork, and compliance with state requirements. Test information before sending it to third-party legal partners. Check notarizations on documents. Perform judgment and complaint validations as needed. Top Skills: Knowledge of collection law (ideal). Experience with litigation, specifically civil procedures. Experience as a QA analyst or functionally acting in a QA role. Proficiency in MS Office (Excel, Outlook, Word, PowerPoint, Teams). Basic computer skills. Understanding of credit cards. Paralegal certification (nice to have).
    $24k-47k yearly est. 46d ago
  • CRE Construction Loan Administrator

    U.S. Bank 4.6company rating

    Loan Processor Job 11 miles from Grimes

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** This role works in partnership with internal partners and CRE Loan Administrators as the primary liaison with customers, attorneys, construction consultants and title company representatives during all phases of construction loan financing. Construction loan products include developer/investor commercial construction projects such as retail, office, mixed use, industrial, healthcare, SBA; and residential construction including apartments, condos, homebuilder, and affordable housing. Job duties are as follows: + Review and/or negotiate Commercial Real Estate (CRE) construction loan documents. + Analyze and administer the construction draw disbursements from the time the loan is approved until the project completion. **Basic Qualifications** - High school diploma or equivalent - Typically, two to three years of experience in commercial real estate loan administration, OR at least five years of transferable experience in commercial loan administration **Preferred Skills/Experience** - Basic knowledge of commercial real estate lending including letters of credit, tax credit transactions, borrowing base lending, multi-phased construction, and transactions secured by multiple collateral properties - Some technical expertise in closing and loan management functions - Basic knowledge of commercial real estate finance, law, documentation, accounting and data systems - Experience in Built or other construction draw documentation software - Proficiency with Microsoft Suite - including Excel, Outlook and Teams - Bachelor's degree preferred _This role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week._ If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law **EEO is the Law** U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (********************************************************************************************* EEO poster. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $68,850.00 - $81,000.00 - $89,100.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
    $68.9k-81k yearly 5d ago
  • Loan Officer - Urbandale, IA

    Gershman Mortgage 3.6company rating

    Loan Processor Job 6 miles from Grimes

    Loan Officer URBANDALE, IA Communities, families, and homes are at the heart of what we do at Gershman Mortgage. Our founding principles are based on the core values of honesty, integrity, the entrepreneurial spirit, and putting our customers first. We are passionate and committed to customer service and strive to ensure that we exceed the expectations of our customers. We are a customer-centric company devoted to creating and maintaining long-lasting relationships. About the Position The Loan Officer will increase their mortgage loan portfolio by developing business contacts and attracting mortgage customers. They will be responsible for all aspects of originating and negotiating mortgage loans and advising and counseling our customers on available loan options. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Functions Develop referral sources for purchase and refinance mortgages from realtors, builders, professional and personal contacts Build rapport, analyze financial situations, determine the appropriate loan product to meet clients' goals, and submit a preliminary loan package for processing Achieve sales and referral goals Develop a positive client experience consistently Recommend loan solutions per lending guidelines and client requirements Manage a portfolio of customer relationships effectively Seek prospective opportunities to retain and/or develop new clients Competencies Proactively seek ways to develop and expand referral network relationships to achieve sales goals Desire to maximize personal productivity through attention to detail, self-motivation, and adaptability Actively participate in opportunities to expand knowledge, influence others, and maintain continuing education Required Education and Experience BA/BS degree or equivalent experience in residential mortgage sales 2+ years of retail, residential mortgage sales experience Documented success with residential purchase/refinance mortgage loans Established relationships with local referral networks The successful candidate must meet and comply with all requirements outlined in the SAFE Act, including, but not limited to the successful completion of the required background checks and obtaining a Unique Identifier from the NMLS Work Environment This job operates in a professional office environment and routinely uses standard equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. No or very limited physical effort is required. No or very limited exposure to physical risk. Work is generally performed in a typical office work environment. EEO Statement Gershman Mortgage is an Equal Opportunity Employer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
    $35k-53k yearly est. 60d+ ago
  • Loan Servicing Specialist IV

    Randstad North America, Inc. 4.6company rating

    Loan Processor Job 11 miles from Grimes

    Randstad US a subsidiary of Randstad Holding NV is a Dutch multinational human resource consulting firm headquartered in Diemen, Netherlands. Randstad is the world's second-largest HR service provider after Adecco. Randstad offers a comprehensive range of services: temporary staffing, permanent placement, consultants provided on site (Inhouse Services). Job Description • Responsible for ordering loan disbursements and payoffs. • Functions include: assisting in monitoring loan draw requests; processing loan disbursements, payoffs and demands; completing disbursement audits; providing rate quotes; preparing loan reconciliations; researching and compiling data for management reports; performing modifications and renewals. • Within the commercial business is responsible for complex payment processing, ground rents, cash managed loans, and complex tax transactions. • May provide work direction and training to other loan servicing team members. SCHEDULE: Monday-Friday from 8:00am-5:00pm Qualifications • 1+ year of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment • Intermediate Microsoft Office skills • attention to detail and accuracy • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Strong analytical skills with high Excellent verbal, written, and interpersonal communication skills • Mortgage industry experience • Highly analytical • Intrinsically motivated • positive attitude • Ability to excel in high production environment • Quality focus • College education is a plus (but not necessarily required) Additional Information Qualified and interested candidates are asked to apply directly to this posting. All your information will be kept confidential according to EEO guidelines. Candidates may send their application along with the updated copy of their resume' to rodrigo.clarito@randstadusa. com or may call ************
    $28k-36k yearly est. 27d ago
  • Overnight Closer

    Planet Fitness Inc. 4.1company rating

    Loan Processor Job 9 miles from Grimes

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities * Greet/meet potential members, providing a great customer experience. * Handle front desk related tasks: * Answering phone calls in a polite and friendly manner to assist with questions or concerns. * Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. * Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. * Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $22k-29k yearly est. 22d ago
  • We are looking for closers

    McDonald's 4.4company rating

    Loan Processor Job 10 miles from Grimes

    Come join us! + Seeking candidates looking to gain employment with the following benefits: + On the job training + Flexible hours + Part-time, full-time + Mornings, afternoons, evenings, late nights + Performance reviews every 6 months + 30% discount on meals at any McDonald's in US + Eligible crew qualify for Health, Dental, Life and Disability Insurance + Education assistance + Lifelong career-building experiences Responsibilities include but not limited to: + Greeting and serving customers with a smile + Taking food orders and/or bagging food orders accurately + Cash handling + Hospitality + Preparing and serving world-famous McDonald's menu items + Basic cleaning duties Looking to grow into a career? Begin today as crew and quickly train to advance to Crew Trainer, Shift Manager, Department Manager and General Manager positions! If you have an appetite for growth and you can fulfill the responsibilities listed above, please fill out an application now! This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. Requsition ID: PDX_MC_132F0F07-B04E-4ACE-A88A-FA8F59E27371_12145 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact ********************************* if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at ************************************************************************************************************************ McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact **********************. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.
    $22k-28k yearly est. 60d+ ago
  • Senior Commercial Loan Servicing Representative

    Wells Fargo 4.6company rating

    Loan Processor Job 11 miles from Grimes

    Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us! About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Representative in Loan Support as a part of Commercial Banking Operations division. Learn more about the career areas and lines of business at wellsfargojobs.com. This position is responsible for activities related to servicing of commercial loan transactions according to bank policies, procedures, and regulatory requirements. This can include customer account maintenance in post-booking to ensure accuracy through life of loan. In this role, you will: * Service commercial real estate loans including construction and problem loans, and may include commercial real estate agency loans * Provide direct customer service and acts as primary servicing contact for the loan * Support less experienced loan administrators in providing resolutions of inquiries and complaints * Determine appropriate course of action and conduct investigative steps to fully identify customer issues * Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team * Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction * Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input * Monitor collateral and prepare payoff letters, releasing collateral; customer research and billing; obtain insurance information and monitor ongoing coverage * Provide subject matter expertise and interpretation of procedures to less experienced individuals * Respond independently to complaints escalated at the highest level * Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff * Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals * Interact with internal customers * Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: * 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 4+ years of experience of Loan IQ, AFS, and ICMP. Desired Qualifications: * Knowledge of debits and credits * Knowledge of loan documentation * Sound analytical skills with high attention to detail and accuracy * Experience reading, analyzing, and interpreting documents/reports * Ability to review and interpret complex commercial loan documents * Experience resolving and working through escalated and complex customer issues * Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment * Ability to coordinate completion of multiple tasks and meet aggressive time frames * Excellent verbal, written, and interpersonal communication skills * Ability to interact with all levels of an organization * Sound knowledge of Microsoft Office (Word, Excel, and Outlook) skills Job Expectations: * This position currently offers a hybrid work schedule * Ability to work at one of our approved job posting locations * Ability to work additional hours as needed Locations: * 7711 Plantation Rd., Roanoke VA * 600 S 4th St., Minneapolis MN * 801 Walnut St., Des Moines IA Other Information: * Position locations listed above. * Relocation assistance is not available for this position. * Visa Sponsorship not available for this position Posting End Date: 31 Mar 2025 * Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $67k-107k yearly est. 4d ago
  • SBA Loan Doc Specialist

    U.S. Bank 4.6company rating

    Loan Processor Job 11 miles from Grimes

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** Coordinates the preparation of loan/lease packages in compliance with policies and procedures, regulatory guidelines and investor standards by gathering and reviewing necessary documents and information within designated time frames. Communicates with staff, customers/clients, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file. Ensures compliance with internal policies, regulatory and investor requirements and customer service standards. May coordinate the closing and funding of assigned loan packages; calculating final closing costs and disbursing funds. **Basic Qualifications** - Bachelor's degree, or equivalent work experience - Typically eight or more years of relevant experience **Preferred Skills/Experience** - Advanced knowledge of legal documents used to support applicable loan/lease processing - SBA experience preferred - Ability to work with legal staff to solve complex documentation needs - Ability to apply critical thinking for all elements of loan documentation construction - Ability to master the bank's documentation software - Comprehensive knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems - Comprehensive knowledge of applicable credit policies and approval processes for assigned product(s) - Ability to work effectively and accurately in a fast paced, high production, professional environment - Strong organizational skills - Effective verbal and written communication skills - LaserPro experience highly preferred If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law **EEO is the Law** U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (********************************************************************************************* EEO poster. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $29.23 - $38.94 - $42.83 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
    $29.2-38.9 hourly 2d ago
  • Loan Officer - Urbandale, IA

    Gershman Investment Corp 3.6company rating

    Loan Processor Job 6 miles from Grimes

    Loan Officer URBANDALE, IA About Gershman Mortgage Communities, families, and homes are at the heart of what we do at Gershman Mortgage. Our founding principles are based on the core values of honesty, integrity, the entrepreneurial spirit, and putting our customers first. We are passionate and committed to customer service and strive to ensure that we exceed the expectations of our customers. We are a customer-centric company devoted to creating and maintaining long-lasting relationships. About the Position The Loan Officer will increase their mortgage loan portfolio by developing business contacts and attracting mortgage customers. They will be responsible for all aspects of originating and negotiating mortgage loans and advising and counseling our customers on available loan options. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Functions * Develop referral sources for purchase and refinance mortgages from realtors, builders, professional and personal contacts * Build rapport, analyze financial situations, determine the appropriate loan product to meet clients' goals, and submit a preliminary loan package for processing * Achieve sales and referral goals * Develop a positive client experience consistently * Recommend loan solutions per lending guidelines and client requirements * Manage a portfolio of customer relationships effectively * Seek prospective opportunities to retain and/or develop new clients Competencies * Proactively seek ways to develop and expand referral network relationships to achieve sales goals * Desire to maximize personal productivity through attention to detail, self-motivation, and adaptability * Actively participate in opportunities to expand knowledge, influence others, and maintain continuing education Required Education and Experience * BA/BS degree or equivalent experience in residential mortgage sales * 2+ years of retail, residential mortgage sales experience * Documented success with residential purchase/refinance mortgage loans * Established relationships with local referral networks * The successful candidate must meet and comply with all requirements outlined in the SAFE Act, including, but not limited to the successful completion of the required background checks and obtaining a Unique Identifier from the NMLS Work Environment This job operates in a professional office environment and routinely uses standard equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. No or very limited physical effort is required. No or very limited exposure to physical risk. Work is generally performed in a typical office work environment. EEO Statement Gershman Mortgage is an Equal Opportunity Employer. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
    $35k-53k yearly est. 60d+ ago
  • Loan Servicing Specialist IV

    Randstad 4.6company rating

    Loan Processor Job 11 miles from Grimes

    Randstad US a subsidiary of Randstad Holding NV is a Dutch multinational human resource consulting firm headquartered in Diemen, Netherlands. Randstad is the world's second-largest HR service provider after Adecco. Randstad offers a comprehensive range of services: temporary staffing, permanent placement, consultants provided on site (Inhouse Services). Job Description • Responsible for ordering loan disbursements and payoffs. • Functions include: assisting in monitoring loan draw requests; processing loan disbursements, payoffs and demands; completing disbursement audits; providing rate quotes; preparing loan reconciliations; researching and compiling data for management reports; performing modifications and renewals. • Within the commercial business is responsible for complex payment processing, ground rents, cash managed loans, and complex tax transactions. • May provide work direction and training to other loan servicing team members. SCHEDULE: Monday-Friday from 8:00am-5:00pm Qualifications • 1+ year of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment • Intermediate Microsoft Office skills • attention to detail and accuracy • Ability to navigate multiple computer systems, applications, and utilize search tools to find information • Strong analytical skills with high Excellent verbal, written, and interpersonal communication skills • Mortgage industry experience • Highly analytical • Intrinsically motivated • positive attitude • Ability to excel in high production environment • Quality focus • College education is a plus (but not necessarily required) Additional Information Qualified and interested candidates are asked to apply directly to this posting. All your information will be kept confidential according to EEO guidelines. Candidates may send their application along with the updated copy of their resume' to rodrigo.clarito@randstadusa. com or may call ************
    $28k-36k yearly est. 60d+ ago
  • Overnight Closer

    Planet Fitness 4.1company rating

    Loan Processor Job 11 miles from Grimes

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls and tours Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. · Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. · Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. · Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic · Strong customer service skills · Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift · Talking in person or on the phone at least 75% of the shift · Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program · Employee Appreciation Program · Free Membership for self and one family member or friend · Team Member Support Team · Health, Dental and Vision Insurance · Critical Illness Insurance · Short Term Disability Insurance · Accident Insurance · Voluntary Life Insurance · Pet Insurance · HSA · Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $22k-29k yearly est. 60d+ ago
  • We are looking for closers

    McDonald's 4.4company rating

    Loan Processor Job 10 miles from Grimes

    Come join us! * Seeking candidates looking to gain employment with the following benefits: * On the job training * Flexible hours * Part-time, full-time * Mornings, afternoons, evenings, late nights * Performance reviews every 6 months * 30% discount on meals at any McDonald's in US * Eligible crew qualify for Health, Dental, Life and Disability Insurance * Education assistance * Lifelong career-building experiences Responsibilities include but not limited to: * Greeting and serving customers with a smile * Taking food orders and/or bagging food orders accurately * Cash handling * Hospitality * Preparing and serving world-famous McDonald's menu items * Basic cleaning duties Looking to grow into a career? Begin today as crew and quickly train to advance to Crew Trainer, Shift Manager, Department Manager and General Manager positions! If you have an appetite for growth and you can fulfill the responsibilities listed above, please fill out an application now! This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Additional Info: This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
    $22k-28k yearly est. 60d+ ago
  • Senior Operations Processor

    Wells Fargo 4.6company rating

    Loan Processor Job 11 miles from Grimes

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. **About this role:** Wells Fargo is seeking a Senior Operations Processor in the Mid Term Documentation team within the Wholesale Lending Services Operations. Learn more about the career areas and business divisions at wellsfargojobs.com (********************************************* . The Mid Term Documentation team is to process revisions to legal documents for necessary amendments to loan/lease contracts that take place after the initial booking process, modifications to collateral terms, transfer of ownership, business organizational restructures, and legal name changes, etc. **In this role, you will:** + Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance + Use technical expertise in the designated area and resolve escalated issues + Provide feedback and present ideas for improving or implementing processes and customer support + Perform complex operational and customer support initiatives within Operations functional area + Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures + Apply technical knowledge and expertise to perform work and action requests + Provide subject matter expertise and interpretation of procedures to staff + Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals + Interact with internal customers + Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements **Required Qualifications:** + 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + 2+ years' experience in banking operations (Commercial Banking) + Experience with leases and loans + Legal documentation experience + Experience managing a pipeline of work from assignment to completion + Ability to handle high volume and short turnaround time + Ability to work in changing and fast paced work environment + Ability to manage and prioritize work to meet deadlines despite frequent interruptions, ability to multi-task + Customer Service/Customer Contact experience (Inbound Calling, Outbound Calling, Email Contact) + Intermediate Microsoft experience + Excellent verbal, written, and interpersonal communication skills + Strong attention to detail and accuracy skills + Solid problem solving skills + Strong research skills **Job Expectations:** + This position currently offers a hybrid work schedule + Ability to work additional hours as needed **Locations:** + 801 Walnut St., Des Moines IA **Other Information:** + Position location listed above. + Relocation assistance is not available for this position. + This position is not eligible for Visa Sponsorship ****You should be aware that specific compliance policies may apply regarding outside activities and/or personal investing. Requirements may include pre-clearing outside activities, transferring brokerage accounts to a designated broker, trade pre-clearance, minimum holding period, monitoring of trading activity, etc. Affected employees will be expected to provide information to the Personal Account Dealing Team and abide by applicable policy requirements. If you would like additional information to help assess impact, please discuss with your hiring manager or contact the Personal Account Dealing Team at **********************. Otherwise, more detailed information will be provided after you join Wells Fargo.** **Posting End Date:** 30 Mar 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Diversity** At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-442963
    $40k-52k yearly est. Easy Apply 5d ago
  • Overnight Closer

    Planet Fitness Inc. 4.1company rating

    Loan Processor Job 24 miles from Grimes

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities * Greet/meet potential members, providing a great customer experience. * Handle front desk related tasks: * Answering phone calls in a polite and friendly manner to assist with questions or concerns. * Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. * Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. * Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $22k-29k yearly est. 19d ago
  • Senior Operations Processor

    Wells Fargo 4.6company rating

    Loan Processor Job 11 miles from Grimes

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Senior Operations Processor in the Mid Term Documentation team within the Wholesale Lending Services Operations. Learn more about the career areas and business divisions at wellsfargojobs.com. The Mid Term Documentation team is to process revisions to legal documents for necessary amendments to loan/lease contracts that take place after the initial booking process, modifications to collateral terms, transfer of ownership, business organizational restructures, and legal name changes, etc. In this role, you will: * Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance * Use technical expertise in the designated area and resolve escalated issues * Provide feedback and present ideas for improving or implementing processes and customer support * Perform complex operational and customer support initiatives within Operations functional area * Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures * Apply technical knowledge and expertise to perform work and action requests * Provide subject matter expertise and interpretation of procedures to staff * Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals * Interact with internal customers * Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: * 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * 2+ years' experience in banking operations (Commercial Banking) * Experience with leases and loans * Legal documentation experience * Experience managing a pipeline of work from assignment to completion * Ability to handle high volume and short turnaround time * Ability to work in changing and fast paced work environment * Ability to manage and prioritize work to meet deadlines despite frequent interruptions, ability to multi-task * Customer Service/Customer Contact experience (Inbound Calling, Outbound Calling, Email Contact) * Intermediate Microsoft experience * Excellent verbal, written, and interpersonal communication skills * Strong attention to detail and accuracy skills * Solid problem solving skills * Strong research skills Job Expectations: * This position currently offers a hybrid work schedule * Ability to work additional hours as needed Locations: * 801 Walnut St., Des Moines IA Other Information: * Position location listed above. * Relocation assistance is not available for this position. * This position is not eligible for Visa Sponsorship You should be aware that specific compliance policies may apply regarding outside activities and/or personal investing. Requirements may include pre-clearing outside activities, transferring brokerage accounts to a designated broker, trade pre-clearance, minimum holding period, monitoring of trading activity, etc. Affected employees will be expected to provide information to the Personal Account Dealing Team and abide by applicable policy requirements. If you would like additional information to help assess impact, please discuss with your hiring manager or contact the Personal Account Dealing Team at **********************. Otherwise, more detailed information will be provided after you join Wells Fargo. Posting End Date: 30 Mar 2025 * Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $40k-52k yearly est. Easy Apply 5d ago
  • Overnight Closer

    Planet Fitness 4.1company rating

    Loan Processor Job 24 miles from Grimes

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls and tours Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements · Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.· Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.· Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.· Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.· Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications · Honesty and good work ethic· Strong customer service skills· Basic computer proficiency Physical Demands · Standing and walking at least 75% of the shift· Talking in person or on the phone at least 75% of the shift· Must be able to lift to 50 lbs. less than 30% of the time. Benefits · Dollars for Scholars Program· Employee Appreciation Program· Free Membership for self and one family member or friend· Team Member Support Team· Health, Dental and Vision Insurance· Critical Illness Insurance· Short Term Disability Insurance· Accident Insurance· Voluntary Life Insurance· Pet Insurance · HSA· Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $22k-29k yearly est. 60d+ ago
  • Overnight Closer

    Planet Fitness Inc. 4.1company rating

    Loan Processor Job 6 miles from Grimes

    Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities * Greet/meet potential members, providing a great customer experience. * Handle front desk related tasks: * Answering phone calls in a polite and friendly manner to assist with questions or concerns. * Taking info calls and tours * Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. * Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. * Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements * Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs. * Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem. * Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. * Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. * Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications * Honesty and good work ethic * Strong customer service skills * Basic computer proficiency Physical Demands * Standing and walking at least 75% of the shift * Talking in person or on the phone at least 75% of the shift * Must be able to lift to 50 lbs. less than 30% of the time. Benefits * Dollars for Scholars Program * Employee Appreciation Program * Free Membership for self and one family member or friend * Team Member Support Team * Health, Dental and Vision Insurance * Critical Illness Insurance * Short Term Disability Insurance * Accident Insurance * Voluntary Life Insurance * Pet Insurance * HSA * Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $22k-29k yearly est. 60d+ ago

Learn More About Loan Processor Jobs

How much does a Loan Processor earn in Grimes, IA?

The average loan processor in Grimes, IA earns between $24,000 and $44,000 annually. This compares to the national average loan processor range of $28,000 to $50,000.

Average Loan Processor Salary In Grimes, IA

$32,000
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