Loan Processor Jobs in Covington, KY

Job Details Mortgage Services - Cincinnati, OHPosition and Responsibilities Sibcy Cline is a well-established and respected real estate company, serving the Greater Cincinnati, Dayton, Northern Kentucky, and Southeastern Indiana regions since the 1930s. As the largest independent real estate broker in the area with over nine hundred agents, we offer a comprehensive range of services including real estate, mortgage, insurance, and title services. Our commitment to excellence and personalized service has made us a trusted partner in the community. Position Summary Mortgage Consultants play a crucial role in guiding clients through the mortgage application process, ensuring they receive the best possible financing options for their home purchases. They collaborate closely with clients, real estate agents, and the Operations team to facilitate smooth and efficient transactions. Key Responsibilities Client Consultation: Meet with clients to understand their financial situation, needs, and goals. Provide expert advice on mortgage products and options. Loan Application: Assist clients in completing mortgage applications, gathering necessary documentation, and submitting applications to lenders. Market Analysis: Stay updated on current mortgage rates, market trends, and lending practices to provide clients with accurate and relevant information. Compliance: Ensure all mortgage transactions comply with federal, state, and local regulations, as well as company policies. Customer Service: Provide exceptional customer service throughout the mortgage process, addressing client inquiries and concerns promptly and professionally. Networking: Build and maintain relationships with real estate agents, lenders, and other industry professionals to generate referrals and expand business opportunities. Engage: Join branch office sales meetings to educate agents on mortgage financing. Follow SCMS best practice guidelines to maximize all opportunities. Skills, Knowledge and Abilities Skills, Knowledge and Abilities Education: Bachelor's degree in business administration, Finance, Information Technology, or a related field is highly preferred. Experience: Minimum of 2 years of experience in mortgage origination highly preferred. Current NMLS State or Federal NMLS Registration required. Skills: Excellent analytical and problem-solving abilities. In-depth knowledge of mortgage banking processes and regulations. Proficiency in mortgage software, CRM systems, and MS Office Suite. Exceptional communication and people skills. Work Context Employees in this position are in branch offices and meet with clients at varying locations. Mortgage consultants also communicate with clients during evening and weekend hours. Employees in this position must embody Sibcy Cline's Cultural Competencies as described in the Employee Handbook: Friendliness, Respect, Innovation, Enthusiasm and Results Oriented. Benefits Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Retirement savings plan. Professional development opportunities.

Under the direction of the Branch and/or Production Manager, markets and promotes PrimeLending products and services to its client base of realtors, builders, bank officers and potential and past clients. Performs office or non-manual work directly related to the management or general business operations of PrimeLending and its customers. Responsibilities Evaluates PrimeLending's and other loan products and services and determines which financial products best meet the customer's needs and financial circumstances. Establishes and maintains relationships with realtors, bank officers, builders and new home sales representatives in order to develop and retain existing business; and by visiting subdivisions as required. Markets and promotes PrimeLending's financial products; Originators are expected to meet the Company's minimum production standards in funded units/volume on an ongoing basis each month, by taking complete and accurate loan applications, using PrimeLending's product set. Monitors overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential home buyers. Collects and analyzes information regarding the customer's income, assets, investments or debts. Advises the customer regarding the advantages and disadvantages of different loan products. Services existing customers and obtains all necessary support documents along with the appropriate fees and lock in information. Oversees the loan process by monitoring loan status and ensures conformity with terms. Communicates loan status to all interested parties, and obtains loan documentation after closing. Presents terms and conditions of loans with customers. Stays abreast of trends and developments in the local real estate market and competitive environment, as well as, changes in rules and regulations pertaining to private and government insured mortgages. Maintains a professional image and adheres to standards consistent with company policies and procedures. May supervise and direct the activities of other loan officer(s), loan officer assistant(s), or loan processor(s). Other duties as assigned. Qualifications High school diploma or equivalent and appropriate licenses as required by state. Valid driver's license and current automobile liability insurance. A minimum of 12 months loan originator experience required. Interacts with regional & corporate departments, as well as realtors, sales agents, builders, appraisers, etc. Demonstrated judgment and decision making ability. Excellent and effective presentation and communication skills, both verbal and written. Ability to quickly assess and process large amounts of data and use of appropriate AU software technology. Must be active in the community and in those job-related organizations to enhance the network of beneficial contacts. Continue to expand knowledge of issues influencing the industry and the organization. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

As a Mortgage Loan Officer, your day will be filled with opportunities to generate loan volume through sales efforts with builders, realtors, and other contacts. Experience in FHA, VA, and conventional lending is essential to function successfully in this position while knowledge of basic underwriting guidelines is preferred. Good communication skills are important to better serve our customers as you work closely with all parties involved to maximize loan sales. Responsibilities Daily responsibilities include, but are not limited to, the following: Contact individuals, realtors and builders, attend chamber and other civic meetings to expand network contacts to generate sales Engage in marketing and promotional activities, such as giving presentations to groups, in an effort to generate sales Consult with customer to compile loan application in order to meet compliance guidelines while negotiating terms and conditions Collect, compile and analyze information for acceptability for approval for investor's loan product Communicate with clients and potential clients, answering questions and providing information, acting as the primary point of contact from sale to closing Follow up closely with processor to ensure loans are closed timely Maintain up-to-date knowledge of FHA, VA, and conventional loan rules, regulations and guidelines through a combination of educational classes, correspondence courses, on the job training and investor web sites Other duties as assigned Job Requirements The successful candidate will have the following qualifications: High school/GED education College degree preferred Outside sales experience with FHA, VA, and conventional lending Employees are expected to represent Stock Yards Bank & Trust in a professional manner to customers and outside contacts. Employees must have excellent interpersonal communication skills, consisting of the ability to write and speak effectively to others. Employees must be a productive team player, with the ability to learn, apply training and comprehend policies and procedures. Employees should also be flexible to changing working situations and able to meet deadlines as they arise. PC Literacy with 35 WPM typing skills Knowledge of basic underwriting guidelines preferred Professional appearance and demeanor Excellent sales and negotiating skills, and assertiveness Ability to perform in high pressure situations Benefits 401(k) with a company match of up to 6% ESOP employer match Medical insurance Dental insurance Vision insurance Cancer / Disease insurance Accident insurance Flexible Spending Accounts Health Savings Accounts Bank paid Life / AD& D insurance Voluntary Life / AD&D insurance Bank paid Short-Term and Long-Term Disability insurance Employee Stock Purchase Plan Employee Assistance Program Physical Requirements The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the functions of this job, the employee will continually communicate with coworkers or customers. The employee will constantly position themselves to sit or stand, and occasionally move around the office to access filing cabinets or office machinery. The employee will constantly operate a computer, using repetitive movements of hands and fingers, and other office productivity machinery, such as a calculator, copy machinery, and computer printer. The employee will frequently identify, observe and assess materials and information, visually or otherwise. The employee will frequently be required to lift or carry up to 10 pounds, and occasionally be required to lift or carry 11 - 50 pounds, with assistance if needed. Employees must also have the ability and means to travel as necessary for the purpose of attending training, meetings, and other various business functions.

The EMAC Group is a provider of mortgage recruiting services, we offer an extensive network of mortgage professionals and proven expertise developed over 20 years of experience identifying, attracting and recruiting mortgage talent for our clients. Job Description Aggressive growth Client | Federally Chartered Bank is currently hiring talented Mortgage Loan Officers who proactively identify, develop and maintain a quality network of business relationships that serves as a source of referrals for new mortgage lending opportunities. External relationships are the cornerstone of generating new business and may consist of realtors, builders, professional and personal contacts. It will be necessary to generate complete mortgage applications, ensuring appropriate procedures and policies are followed, while meeting sales goals and objectives. Lender offers: Full range of agency products Portfolio Loan Programs Builder Products Very competitive interest rates and fees Excellent Compensation and benefits Marketing and sales tool And much more Minimum Qualifications: Currently in the mortgage industry Active relationships with referral partners and existing customer database. A track record of success as a Mortgage Loan Originator NMLS License Compensation: Very competitive Production Commission Structure Click here to schedule a confidential call with our Talent Acquisition Consultant Qualifications Required Qualifications: BA/BS degree or equivalent experience in residential mortgage sales preferred Three plus years of retail residential mortgage sales experience Documented residential mortgage loan volume in the past 12 months of $12 million (minimum) Established relationships with local referral networks Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences Strong computer skills and experience utilizing laptop technology Successful candidate must meet and comply with all requirements for Mortgage Loan Originators set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS. Additional Information Please contact Tabitha Wolf at: ************

The Residential Loan Officer evaluates, originates and recommends approval of real estate, line-of-credit and consumer loans. The loan officer advises borrowers on available loan products to meet their borrowing needs; analyze the financial status of the applicant and presents various lending product alternatives. The loan officer will develop and maintain business relationships within the community; particularly with realtors and residential home builders; cross sell other banking products. A Residential Loan Officer's responsibilities include a variety of retail functions related to the following areas: Loan Origination; Lending; Bank Policies and Procedures; Compliance; Communication; CRA; Business Development. Cross selling other bank products. Job Specifications Certification: NMLS Registration Experience: Minimum of 2 years of work experience in residential mortgage lending. Knowledge and Skills: Excellent communication skills, both written and verbal. An active listener who gives full attention and identifies the customer's needs, asking questions as appropriate. Excellent interpersonal skills and problem solving skills. Knowledge of residential and consumer lending processes, internal loan programs and associated state, federal and other regulations. Ability to analyze information and evaluate results to determine the best lending solution to present to customers. Maintain current knowledge of compliance requirements for areas of responsibilities. Develop and maintain outside referral sources Personal Traits: The qualified candidate is a person who exhibits the following: Professional image to customers and co-workers. Ability to foster a cooperative work environment. Ability to interact well with co-workers, peers, and management. Strong attention to detail with excellent organizational skills. Ability to work in a fast-paced environment Other Position Requirements: This position requires * Strict Confidentiality * of all financial data and customer information, including but not limited to: account information, personal data and requests for information. * Strictness in Confidentiality *also applies to the Residential Loan Officer's knowledge of confidential financial results, business activities, or other activities of CenterBank which are not intended for public knowledge or employee communication. Possess valid Driver's License' Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Education: High school or equivalent (Preferred)

Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description: · Run your business remotely on a P&L basis under the umbrella of Caliver Beach Mortgage! · Uncapped commissions! · Loan products for all borrower types! · Add additional LO's to your team OR act as an individual LO! · Licensed in 28 states and growing! · Administrative, operational and compliance support provided by Corporate! Successful Candidate Attributes: · Proven track record developing referral partner relationships with Realtors, CPA's, Financial Planners, etc. · Maintains a database of past clients for marketing purposes. · History of closing at least 3-5 units per month. Loan Officer Requirements: · An active NMLS/MLO license (required). · Strong knowledge of lending regulations and industry best practices. · Exceptional interpersonal and communication skills. · Analytical mindset with the ability to assess complex financial information. · Sales-oriented mindset with a commitment to achieving targets. · Detail-oriented and organized. · Proficient in relevant software and tools. Caliver Beach Mortgage, LLC is an equal opportunity employer. We are committed to diversity and inclusion in our workplace.

With over 725 lawyers in 31 offices across the U.S., Dinsmore is committed to maintaining and developing a strong market profile. This is both to facilitate an understanding of the firm's capabilities by current and prospective clients, and to support the recruitment of talented attorneys and business professionals. Dinsmore is seeking a Real Estate Title Insurance and Escrow Processor at our Cincinnati, OH location who will work with title examiners, underwriters, surveyors, attorneys, lenders, loan officers, and real estate agents to acquire, analyze, and organize all necessary documents needed to process title insurance documents and commercial closing transactions. Responsibilities Open new files and order title examinations, surveys, and other documents Prepare title commitments, title reports, proformas, title policies, and construction loan endorsements Timely and accurately prepare title company closing documents, including closing statements Coordinate and conduct closings Disburse escrow funds via checks or wires as required Electronically record real estate documents with county recorders Respond to inquiries from all persons involved in a real estate transaction in a timely and professional manner Work to build strong relationships with attorneys, lenders, examiners, and realtors Requirements Ability to balance a demanding workload while providing excellent customer service Understanding of the title insurance industry Understanding of real estate documents and recordings Knowledgeable in real estate regulations and guidelines and document preparation Ability to handle complex calculations in preparing closing statements Ability to juggle multiple priorities in a fast-paced environment Strong communication and customer services skills High school diploma, secondary education a plus Minimum of 4 years of experience in title insurance and loan processing, which includes experience in preparing title insurance commitments and closing statements Computer skills/industry software, such as SoftPro, Qualia, SMS or RamQuest Equal Opportunity Employer Other details Pay Type Salary

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency. If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity! Benefits: * Earn monthly bonuses * Medical, dental, and vision insurance effective day 1 * 401K with some company match * Paid Time Off * Employee Relief Fund Hourly: $15.75 - $21.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday. Why you would love to work here: "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities What you will be doing: * Greet and assist every customer in a professional manner * Marketing for new loans to existing and new customers through solicitation calls * Educate and upsell customers on all product offerings including loan options and insurance products * Process loan applications to determine customer eligibility * Work with past due customers to bring their account current through collection calls Qualifications What you should have: * Customer service mindset * Experience with sales and/or customer service * Ability to multitask and effectively manage time * High School diploma or equivalent. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Retail, Bank Teller, Lending, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Perform pre-underwriting and processing duties needed to fulfill consumer equity and non-equity loan applications. Review and validate complex underwriting stipulations associated with the consumer lending process.Provideaccurate,clearand concise information and provide a superior lending experience for external customers through phone interaction and email. Primary loan facilitator for external customers to ensure work flow deadlines and service level agreementsaremet.Responsible formoving the loan file through the pipeline upon receipt of the application, including updating the file and all systems as work progresses through the underwriting process. Partner with internal departments to escalate and resolve issues and problems. Quickly and efficiently promotes excellence in employee and customer experience. Always do the right thing for customers and colleagues, and ensure thatactionsandbehaviorsdrive a positive customer experience. Achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES & RESPONSIBILITIES: + Proactively contact customers to collect documents needed to underwrite application (including, but not limited to, income documentation, trust information, etc.) + Provide accurate information to the customer, explains products and policies in a clear, concise manner to ensure they understand documents needed for a lending decision + Evaluate loan documentation, review income documents, analyze data, and clear conditions per delegated authority (credit and non credit documents) + Effectively translate internal communication to customer to ensure all information is delivered professionally, accurately, and timely + Active liaison between the client, underwriting and financial center to meet all loan and customer requirements + Actively manage pipeline of consumer loan applications + Fields inbound calls from internal and external customers. + Understand and review personal and business tax returns and other income documents + Understand and review vendor documents (title, appraisal, flood, verification of employment, etc.) to communicate with internal and external customers any unexpected issues or needs + Maintain high level of customer service by being proactive in communicating with borrowers and loan originators. + wnership as the escalation point for internal and external customer questions pertaining to documents needed for loan products + Ensure accurate, complete, and timely loan data on processing and underwriting system + Actively participate in ongoing efforts to continually improve customer service for internal and external customers + Support the retail business partners in connection with consumer loan applications processed in the consumer credit centers. + Maintain an in-depth, expert knowledge of all equity and non-equity lending products and services as they relate to procedures, increased efficiencies and policies + Accurately enter issues into CIT so that issues can be routed appropriately, worked, tracked and resolved following standard Customer Complaint processes + Respond to complex questions and issues from banking centers regarding products, systems and/or operational procedures in the banking center. + Work independently to research and resolve issues or answer questions that often involve interpretation of bank policies and procedures. + Responsible for completing call tracking and support documentation as required + Act as a Trusted Advisor, proactively educating customers and bankers with each interaction. + Consistently meet all quality, handle time, and aux/adherence standards. + Mentor and train less experienced Loan Specialists + Assist with training and on boarding of new Loan Specialists + Serve as Consumer Lending Representative in the review of updates to existing procedure and newly developed procedures. + Support Consumer Lending on departmental projects. + Identify and communicate differences in regards to Regional Credit Center Operations + Work with both credit centers to ensure consistencies and similar customer experience + Understand loan policies and underwriting procedures to be able to explain cash flows, debt to incomes, and loan decisions to bankers + Responsible for subject matter expertise regarding consumer credit policy and loan documentation requirements + Respond to general inquiry emails in shared email box + Provide all services above to Fifth Third customers calling into the credit center + Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: + Minimum three (3) or more years of consumer lending experience in processing or customer service required + In-depth knowledge of loans and lending guidelines + Detailed knowledge of processing, underwriting and closing procedures + In-depth knowledge and understanding of loan application and underwriting systems + Previous experience managing a pipeline required + Proven computer skills + Demonstrated leadership and organization skills + Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired + Demonstrated teamwork and customer service skills + This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions andregistrationrequiredforemployment in this position Consumer Credit Loan Specialist LOCATION -- Cincinnati, Ohio 45227 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency. If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity! Benefits: Earn monthly bonuses Medical, dental, and vision insurance effective day 1 401K with some company match Paid Time Off Employee Relief Fund Hourly: $15.75 - $21.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday. Why you would love to work here: "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities What you will be doing: Greet and assist every customer in a professional manner Marketing for new loans to existing and new customers through solicitation calls Educate and upsell customers on all product offerings including loan options and insurance products Process loan application

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners. Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up. Join us on Our Journey Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Loan Officer to join our team! Reporting to FMS Leadership, this position is responsible for proactively soliciting new residential mortgage business and selling correspondent and approved brokered mortgage products to meet loan quality and production goals. This ongoing sales role generates new business through personal networking, self-sourced referrals, and company-provided leads. This position works closely with internal customers, including affiliate referrals, to educate and assist borrowers in the refinance and purchase loan application process. Additionally, this position is responsible for conducting borrower interviews, analyzing financial and credit data, determining financing objectives, advising on product eligibility and pricing, and collecting necessary documentation. This role delivers exceptional customer service and ensures full compliance with federal and state regulations, including HDMA, while maintaining a high level of integrity throughout the loan process. Qualifications include: * Associate's Degree required; Bachelor's Degree in Business or Finance preferred * Active NMLS license required, with multiple state licenses preferred * 2+ years' experience in sales, with a proven track record of success in mortgage originations * Demonstratable ability to multi-task, self-manage and self-motivate to drive new business * Prior experience working with Loan Origination Systems (LOS), preferably Encompass * Solid skills and experience in MS Word, Excel and Outlook * Strong verbal and written communication skills * Strong interpersonal skills * Strong analytical skills * Solid decision-making abilities coupled with sound judgment * Strong time management skills * Ability to prioritize numerous tasks and manage shifting priorities * Client-focused with strong execution skills and results orientation * High-level of precision with attention to detail and consistency * Flexible, open to change, and able to learn new things quickly * Ability to work in a collaborative environment and provide guidance for working groups Submit Your Resume to Learn More Featured Benefits * Medical, Dental and Vision Insurance * Company Paid Life Insurance * Disability Insurance * Pet Insurance * 401k Program with Employer Matching * 3 Weeks Paid Time Off (PTO) * Paid Holidays * Wellness Initiatives * Employee Assistance Program * Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hiring range for this position is $30,022.44 annually * This position is eligible for commission Fay Cares! The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders. At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to ********************

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency. If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity! Benefits: * Earn monthly bonuses * Medical, dental, and vision insurance effective day 1 * 401K with some company match * Paid Time Off * Employee Relief Fund Hourly: $15.75 - $21.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday. Why you would love to work here: "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities What you will be doing: * Greet and assist every customer in a professional manner * Marketing for new loans to existing and new customers through solicitation calls * Educate and upsell customers on all product offerings including loan options and insurance products * Process loan applications to determine customer eligibility * Work with past due customers to bring their account current through collection calls Qualifications What you should have: * Customer service mindset * Experience with sales and/or customer service * Ability to multitask and effectively manage time * High School diploma or equivalent. This employer participates in E-Verify for US-based hires. #LI-Onsite #HeightsFinance #HFCLP Key Words: Customer Service, Loans, Financial Services, Retail, Bank Teller, Lending, Collections EEO Statement Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money, LendDirect, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works. Notice to Attain Finance job applicants: Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end *********************, @curo.com, @first-heritage.com, @heightsfinance.com, *****************.

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: * Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. * Process credit loan applications. Analyze credit & financial information for current and potential customers. * Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. * Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. * Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. * Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. * May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: * Minimum of one (1) year of experience in a customer service or sales position. * High school diploma or equivalent. * Reliable transportation required. * Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. * Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. * Ability to complete essential duties/functions in a timely, accurate manner. * Demonstrated problem-solving skills and interpersonal skills in demanding situations. * Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. * Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: * Cash Handling, selling and/or collecting experience. * Some college coursework. * Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 Li-Onsite #R77 Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance. Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including: * Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA * Vision Insurance * Dental Insurance * Company-paid Basic Life, Long-Term Disability, and AD&D Insurance * Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance * 401(k) and Company Matching Contributions * Paid Time Off - full-time employees may accrue a minimum of 120 hours per year * 11 Paid Holidays * FMLA * Employee Assistance Program (EAP) * Paid Parental Leave * Referral Incentives * Education Assistance Program * Complimentary FIMC Membership Plan * Access to industry-specific training programs * Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact ************************** for additional information. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level. For additional information, please visit: ************************************************ Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. Mariner Finance, LLC | NMLS #166564 Other details * Pay Type Hourly Apply Now * Mason, OH, USA

Under the direction of the Loan Officer, or group of loan officers, acts as a liaison between the loan officer, in-process customers and branch operations staff. Responsibilities Handles loan volume as directed by each loan officer in a timely and efficient manner, while obtaining working knowledge of Company products as well as private and Government insured mortgage guidelines. Schedules appointments with potential customers for the loan officer(s). Interacts and interfaces with all parties involved in each individual loan transaction from application to closing. May assist loan officer in collecting additional documents and promptly communicating loan status to all interested parties. Obtains remaining or uncollected loan documentation after closing. Stays abreast of changes in rules and regulations pertaining to private and government insured mortgages. Maintains a professional image and adheres to standards consistent with company policies and procedures. Meets customer service standards as outlined by management. Other duties as assigned except discussing or negotiating loan terms or conditions, directly with potential customers. Qualifications High school diploma or equivalent. One to two years of sales or mortgage banking experience in loan processing, preferred. Ability to interact with regional, and corporate departments, as well as realtors, sales agents, builders, appraisers, etc. Excellent and effective communication skills, both verbal and written. An ability to quickly assess and process large amounts of information, and must be able to use designated technology. Must continue to expand knowledge of issues influencing the industry and the organization. Must be organized and detail-oriented and possess ability to prioritize work load based on loan volume. Must be available to work all regularly scheduled hours; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods. Must be willing to work overtime, as required. Must be proficient in required origination technology and use of other office equipment. Must maintain confidentiality of borrower and/or company information. Valid driver's license and current automobile liability insurance, if driving is required for business purposes. Other duties as assigned. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency. If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity! Benefits: Earn monthly bonuses Medical, dental, and vision insurance effective day 1 401K with some company match Paid Time Off Employee Relief Fund Hourly: $15.75 - $21.00 The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday. Why you would love to work here: "I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 - Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided." ~ Ashley S., District Manager - Alabama "Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled." ~ Jessica W., Operations Trainer - United States Responsibilities What you will be doing: Greet and assist every customer in a professional manner Marketing for new loans to existing and new customers through solicitation calls Educate and upsell customers on all product offerings including loan options and insurance products Process loan applications to

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Critical Customer facing position performs a wide range of duties related to the processing and underwriting of residential mortgage loans. Maintains contact with external and internal customers to ensure workflow and deadlines are met. Assumes responsibility as the point person and coordinates processing the loan file from the time that it is received in Fulfillment until final disposition. Proactively communicates status on the loan with both the borrower and the Mortgage Loan Originator and manages process flow and deliverables to meet the Customers expected closing date. Responsible for updating the file and file notes as the loan progresses through Fifth Third Bank's loan origination system. Takes role within the team and conducts peer training and mentoring for new hires. Handles escalated problems and issues requiring an advanced level knowledge. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: + Manage a pipeline of conventional, government, and/or portfolio loans. + Handles customer loans in a professional manner, using English and Spanish languages. + Process all loan types which may include conventional, FHA, VA, Bond, USDA, special programs, self-employed, and complex loan types. + Evaluate loan documentation, calculate income, review assets, analyze liabilities, and clear conditions per delegated authority ensuring compliance and underwriting guidelines. + Validate automated underwriting decision per delegated authority. + Maintain high level of customer service for English and Spanish speaking borrowers by being proactive in communicating with the borrowers and loan originators. + Ensure accurate, complete, and timely loan data on processing system. + Actively participate in ongoing efforts to continually improve customer service for internal and external customers. + Review pipeline reports to ensure all tasks are completed. + Serve as an intermediary for loan issues with Loan Originators, Underwriters and other related departments. + Assist in training new hires. + Take active role as an escalation point and resource within the team based on experience/knowledge. + Maintain ongoing knowledge of Fifth Third Mortgage Company's policies and procedures. + Perform any other duties as assigned. + Assist the processing managers when required with coaching, escalations, balancing workloads, etc. At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits. Benefits: Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter. We offer a competitive base salary that is reflective of the range of salary levels for all roles within this pay grade across the US. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. MINIMUM KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: + Candidate must live in Chicago, IL or Grand Rapids, MI + Fluent verbal and written communication skills in English and Spanish languages. + High school diploma or equivalent required. + Three (3) or more years of residential mortgage experience in processing required + In depth knowledge of conventional, government, and portfolio underwriting guidelines. + Knowledge of processing underwriting and closing procedures preferred. + Knowledge of federal lending regulations governing residential real estate lending. + Demonstrated organizational skills. Strong written and verbal communications skills. + Demonstrated teamwork and customer service skills with a collaborative approach to both internal and external partners. All while keeping the customer at the center of all you do and showing them that you care. + Strong computer skills (MS Office) required, experience with Mortgage origination systems, platforms tools and technology preferred. Bilingual Mortgage Processor III- Cincinnati, Oh, Chicago, IL or Grand Rapids, MI LOCATION -- Cincinnati, Ohio 45227 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: * Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. * Process credit loan applications. Analyze credit & financial information for current and potential customers. * Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. * Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. * Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. * Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. * May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: * Minimum of one (1) year of experience in a customer service or sales position. * High school diploma or equivalent. * Reliable transportation required. * Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. * Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. * Ability to complete essential duties/functions in a timely, accurate manner. * Demonstrated problem-solving skills and interpersonal skills in demanding situations. * Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. * Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: * Cash Handling, selling and/or collecting experience. * Some college coursework. * Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time or without notice. IND2 #Li-Onsite #R5 Compensation: Hourly rate is commensurate with skills and experience. This role is also eligible for a competitive incentive program based on individual and company performance. Benefits: Mariner Finance offers comprehensive benefits to eligible employees, including: * Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA * Vision Insurance * Dental Insurance * Company-paid Basic Life, Long-Term Disability, and AD&D Insurance * Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance * 401(k) and Company Matching Contributions * Paid Time Off - full-time employees may accrue a minimum of 120 hours per year * 11 Paid Holidays * FMLA * Employee Assistance Program (EAP) * Paid Parental Leave * Referral Incentives * Education Assistance Program * Complimentary FIMC Membership Plan * Access to industry-specific training programs * Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement. Contact ************************** for additional information. Benefits provided are consistent with applicable state laws and Company policies. Eligibility may vary based on full-time or part-time status, location, or management level. For additional information, please visit: ************************************************ Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace. Mariner Finance, LLC | NMLS #166564 Other details * Pay Type Hourly Apply Now * Clay City, KY 40312, USA * Cynthiana, KY 41031, USA * Georgetown, KY 40324, USA * Lexington, KY, USA * Mt Sterling, KY 40353, USA * Nicholasville, KY 40356, USA * Paris, KY 40361, USA * Winchester, KY 40391, USA

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Critical Customer facing position performs a wide range of duties related to the processing and underwriting of residential mortgage loans. Maintains contact with external and internal customers to ensure workflow and deadlines are met. Assumes responsibility as the point person and coordinates processing the loan file from the time that it is received in Fulfillment until final disposition. Proactively communicates status on the loan with both the borrower and the Mortgage Loan Originator and manages process flow and deliverables to meet the Customers expected closing date. Responsible for updating the file and file notes as the loan progresses through Fifth Third Bank's loan origination system. Takes role within the team and conducts peer training and mentoring for new hires. Handles escalated problems and issues requiring an advanced level knowledge. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES & RESPONSIBILITIES: * Manage a pipeline of conventional, government, and/or portfolio loans. * Handles customer loans in a professional manner, using English and Spanish languages. * Process all loan types which may include conventional, FHA, VA, Bond, USDA, special programs, self-employed, and complex loan types. * Evaluate loan documentation, calculate income, review assets, analyze liabilities, and clear conditions per delegated authority ensuring compliance and underwriting guidelines. * Validate automated underwriting decision per delegated authority. * Maintain high level of customer service for English and Spanish speaking borrowers by being proactive in communicating with the borrowers and loan originators. * Ensure accurate, complete, and timely loan data on processing system. * Actively participate in ongoing efforts to continually improve customer service for internal and external customers. * Review pipeline reports to ensure all tasks are completed. * Serve as an intermediary for loan issues with Loan Originators, Underwriters and other related departments. * Assist in training new hires. * Take active role as an escalation point and resource within the team based on experience/knowledge. * Maintain ongoing knowledge of Fifth Third Mortgage Company's policies and procedures. * Perform any other duties as assigned. * Assist the processing managers when required with coaching, escalations, balancing workloads, etc. At Fifth Third Bank, we understand the importance of rewarding our employees for their hard work and dedication, therefore, our Total Rewards offering includes a differentiated compensation package and comprehensive benefits. Benefits: Our benefits programs are designed to support the health, happiness, and financial well-being of our employees and their families. Your benefits will include access to comprehensive medical, dental, and vision coverage, a 401(k) plan and employee stock purchase plan that both offer a generous employer match, flexible paid time off, comprehensive leave programs, and unique benefits to support your overall mental and physical wellness. For additional details, please contact your recruiter. We offer a competitive base salary that is reflective of the range of salary levels for all roles within this pay grade across the US. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. MINIMUM KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: * Candidate must live in Chicago, IL or Grand Rapids, MI * Fluent verbal and written communication skills in English and Spanish languages. * High school diploma or equivalent required. * Three (3) or more years of residential mortgage experience in processing required * In depth knowledge of conventional, government, and portfolio underwriting guidelines. * Knowledge of processing underwriting and closing procedures preferred. * Knowledge of federal lending regulations governing residential real estate lending. * Demonstrated organizational skills. Strong written and verbal communications skills. * Demonstrated teamwork and customer service skills with a collaborative approach to both internal and external partners. All while keeping the customer at the center of all you do and showing them that you care. * Strong computer skills (MS Office) required, experience with Mortgage origination systems, platforms tools and technology preferred. Bilingual Mortgage Processor III- Cincinnati, Oh, Chicago, IL or Grand Rapids, MI LOCATION -- Cincinnati, Ohio 45227 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Are you a goal-oriented individual? Are you looking to start your career at an industry-leading consumer finance organization with an award-winning service team that has ample opportunity for career growth? If you answered yes to these questions, our Consumer Loan Specialist position, sounds like a fit for you. Apply with Mariner Finance today! Consumer Loan Specialist Reports To Branch Manager FLSA Status Non- Exempt Schedule: Full-time, 40 hours Monday through Friday. Saturday hours required seasonally and as business needs require. Work hours will depend on the business hours of the time zone serviced. To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. In This Role, You Will: Support branch operations by learning functions of consumer finance and demonstrating proficiency by meeting or exceeding your individual sales and delinquency targets/goals. You will primarily support sales and collections efforts of the branch through respectful, compassionate, and efficient customer service. Prepare to take on increasing responsibilities as you grow in this role and continue growing your career with Mariner Finance! Responsibilities and Essential Duties: Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products. Process credit loan applications. Analyze credit & financial information for current and potential customers. Proactively contact customers with past due balances to offer possible solutions and resolve delinquency. Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. Learn Federal, State, and Local Application Consumer laws to ensure compliant actions. Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required. May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service. Required Qualifications: Minimum of one (1) year of experience in a customer service or sales position. High school diploma or equivalent. Reliable transportation required. Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel. Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs. Ability to complete essential duties/functions in a timely, accurate manner. Demonstrated problem-solving skills and interpersonal skills in demanding situations. Must obtain applicable, required licenses to sell insurance products offered to customers by the branch. Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies. Preferred Qualifications: Cash Handling, selling and/or collecting experience. Some college coursework. Bilingual fluency in Spanish/English. Physical Demands: While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and tal