Loan Processor Jobs in Connecticut

The primary purpose of the Default Fulfillment Closer is to create, review, and ensure the accuracy of the documents required to complete the approved mitigation event pursuant to the investors guidelines. Essential Duties and Responsibilities Prepares Modification, Deed in Lieu, and Short-sale documents required to complete the closing pursuant to the investor rules and PHL policies and procedures. Orders and reviews title reports and original loan documents to insure clear title to complete the closing. Coordinates the recording of the documents with PHLs vendor. Maintains comprehensive tracking reports of documents outstanding from the mortgagors, title, companies, vendors, and recorders office. Timely clears any document or title deficiency. Ensures closing costs on short-sales are within investor guidelines. Assists Mitigation Processors and Underwriters in obtaining and imaging documents. Performs miscellaneous duties as assigned. Position Requirements Education High school diploma or GED equivalent required Experience Relevant work experience in mortgage loan documents Knowledge of real estate title requirements. Experience in mortgage default servicing and modification programs a plus Functional/Technical Skills Excellent computer skills and ability to learn and adapt quickly to new software. Excellent written and verbal communication skills Self-motivated and collaborative team player with critical thinking, problem solving, mathematical and analytical skills. Strong knowledge of mortgage loan documents and property title requirements. Strong organizational skills, ability to prioritize in a multi-tasking, fast-paced environment Ability to interact effectively with external and internal clients across departments and locations. Aptitude to work in a deadline-driven environment. Ability to act and work independently with minimal supervision Ability to maintain confidentiality. Advanced knowledge of Microsoft Excel and Word Knowledge of MSP servicing system a plus. Benefits Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 10 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans. Environmental/Physical Demands Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Some travel may be needed. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Banking Location 70 Batterson Park Rd, Farmington, CT - 06032 Job Title: Process Support (Level II) Duration: 7 Months Shift Timings: Monday-Friday between the hours of 8:00 AM and 5:30 PM Job Description: • Working in the Treasury Fulfilment Department. • Employee will receive and process maintenance request received to our GFS system. • Requests will be quick hit items such as adding accounts to Cashpro, setting up Cash Vault, Wire and other product maintenance services. • Employee will be aligned to maintenance request for a Treasury Sales team. Required Skills: • Strong computer Knowledge MS Word Outlook , Excel • Strong communication skills - written and verbal • Must be able to work in a team environment and take direction from leadership and peers. • Needs to be client focused with high level around detail • Ability to learn and perform Legal Documentation review • Research/analytical skills • Be able to look at a request and compare it to the process to see what steps are needed • Experience with systems where a case/ticket is created Additional Information To know more about this opportunity, please contact: Vishal Patel ************ ******************************

WHAT IS THE OPPORTUNITY? The Mortgage Loan Processor III is responsible for processing home equity line of credit's, purchase, and refinance transactions. They will examine and evaluate approval of client applications and will be responsible for ensuring loans close in a timely basis. Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act. What you will do * Review loan approvals to determine what documents are required to move to closing. * Communicate and respond to internal customers within 2 hours. * Utilize pipeline reports to effectively manage and prioritize daily workflow. * Ensure all loans are reviewed at least every 3 days. * Effectively manage an individual pipeline of 30-50 loans. * Maintains current knowledge of CNB guidelines and loan programs. * Meet and exceed monthly funding goals as set forth by management. * Other duties as/or assigned by management. *Must-Have** * H.S. Diploma * Minimum 3 years recent mortgage experience. * Minimum 3 years basic computer experience (e.g. Microsoft Word, Excel, Outlook) required. * Must be in good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and must be registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act. *Skills and Knowledge* * Ability to identify and resolve problems in a timely manner. * Strong attention to detail and accuracy. * Ability to maintain high levels of performance, especially in stressful situations. * Strong knowledge of federal/state regulatory policies and procedures. (TRID Experience Required) * Excellent written and verbal skills. * Excellent organizational skills. * Ability to multi-task and work in a deadline driven environment. * Proficient PC skills, including Microsoft Office and Loan Origination systems. *Compensation* Starting base salary: $25.93 - $41.43 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. **To be considered for this position you must meet at least these basic qualifications* The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our **************************************************************************************************** ABOUT CITY NATIONAL City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves. *City National Bank does business in Miami and the state of Florida as CN Bank. For more information about City National, visit ********************* *EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION* City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. ************************************************************************************************** If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via mailto:*************************) or leave a message at *************. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer. Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! Commercial Loan Processor - Auto Decision Location: CT Work Type: Hybrid POSITION SUMMARY The Commercial Loan Processor - Auto Decision position supports the centralized underwriting phase of the Loan Processing work stream for commercial loans within the Webster Bank Business Credit Center. The individual in this role will engage in data entry, file review and loan processing activities to provide a credit decision by leveraging an automated decision model within the Business Loan Application workflow. They will seek to resolve issues and remove obstacles in the process and expedite promotion of the loan application to Closing. They will partner with other team members, including SBA Specialists, to deliver an industry-leading customer experience for both internal and external customers. This position requires the ability to multi-task, and work in a fast-paced environment so loan applications are processed timely, correctly, and as efficiently as possible. The incumbent may also provide team support functions related to general business and SBA Lending, as necessary. MAJOR DUTIES & RESPONSIBILITES * Process business loans via the Bank's Loan Origination System. * Collect and review loan application information from sales colleagues and/or customers. * Upload loan application information to the Bank's electronic imaging system. * Partner with SBA Specialists when necessary to ensure loan structures are appropriate. * Generate Credit Approval Documents and Commitment Letters for distribution to the appropriate parties. * Acts as the primary process owner of the credit request to ensure a timely and high-quality closing is achieved by tracking application status, following up on missing information, proactively solving problems, and collaborating with cross functional teams. * Coordinates preparation of all necessary loan documentation and exercises preclosing quality control in preparation for deal closing and scheduling activities. * Support the management of a business loan pipeline and work with others on the team to meet key metrics (i.e., turn-time) and Service Level Agreements. * Respond to routine inquiries from colleagues and customers. Interpret questions/requests and ensure proper resolution. * Support the team by following State and Federal regulatory requirements. EDUCATION, EXPERIENCE & SKILLS * Bachelor's Degree required * Minimum 3-5 years of Banking experience required * Strong knowledge of business/commercial lending * Strong understanding of loan origination systems, loan processing and loan closing guidelines * Ability to multi-task within a workflow process * Excellent customer service skills * Quick leaner in a fast-paced environment * Problem solving skills * Sense of urgency and ability to meet timelines * Ability to work on a team and within a remote / hybrid environment The estimated salary range for this position is 66,400.00 - 79,200.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-JS1 #LI-HYBRID All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Residential Loan Processor/ Closer (NE-9) Groton, CT, US Chelsea Groton is looking to hire motivated and dynamic individuals to join our Retail Lending team. The ideal candidate will be a motivated, collaborative and personable individual that thrives in a team-based environment. Become a member of a positive, versatile and inclusive team that promotes self-development and empowerment for the benefit of our customers and our community. Responsibilities and Requirements vary based on job level. Expectations include: Process and close all types of retail loan applications : Process loans from conditional approval to closing in an organized and timely manner. Reviews file document details to ensure completeness and accuracy. Collects, prepares and reviews required documentation to fulfill Underwriting conditions. Coordinates mortgage closings with Attorney's offices, Loan Officers, and agents. Supports Loan Officers and department team to deliver high level of customer service. Why Choose Chelsea? The Bank has been named a Top Workplace in Connecticut since 2016. And with good reason! Our team members are encouraged and empowered to be better, go further, and help others. And there are lots of other perks too - competitive salary, 401(k) plan, paid time off, health benefits, wellness and engagement programs, leadership training, professional development, and learning opportunities for all team members, and more! Several members of the Bank's team have been recognized in our industry and throughout the community by earning awards such as the Connecticut Bankers Association New Leaders in Banking, ICBA Forty Under 40, The Day Forty Under 40, Banking New England Women of FIRE, and more. At Chelsea Groton, we don't just meet the expectations of our community; we exceed them in the ways we, as a mutual bank, do business, and how we support local organizations financially and through volunteerism. We are focused on bringing together the best in digital, remote, and in-person capabilities. Our approach is designed around the lives of our customers so they can manage finances when, where and how they want, and team members can provide support to our customers in more ways too. Apply today to join a company named Best Bank by The Day (2015 - present), Top Workplace by the Hartford Courant (2016 - present), and one of Forbes Best-In-State Banks (2021, 2022)! Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending. EOE/AA/M/F/D/V. Member FDIC.

RCN Capital - Elite Commercial Servicing is seeking a Construction Loan Draw Processor to join our Loan Servicing team. The Loan Draw Processor will be responsible for managing the draw process including ordering and reviewing inspections and managing and tracking disbursements and ACH . The ideal candidate will possess knowledge of the lending life cycle and will be able to multi-task in a fast paced environment. Needed skills include the ability to perform accurate data input into a variety of software platforms; and general knowledge of loan files and documents. Those with some real estate or construction background would be well-suited to the role, but we will teach you what you need! To be successful in this role, a candidate should be able to assume responsibility, display initiative, and exercise good judgment; and make and act upon decisions with minimal supervision is essential. This is a great opportunity for someone with a processing background to expand or use their knowledge in the real estate field and/or commercial lending to assist our borrowers and investors with an important aspect their rehab project loans. Position offers hybrid scheduling options (on-site, with partial remote work available) following completion of training and specialist's demonstrated ability to manage their job processes independently and accurately. Primary Responsibilities: Construction Draw Funding Maintain draw process Order and review construction inspections Ensure work is being performed as agreed Manage wire/ACH disbursements to borrowers Monitor disbursements Order and Review Title run-downs/request Request and review homeowner's policies Routine/Condition Inspections Order inspections Monitor Collateral Assets for deterioration Assist with payoffs as needed Other duties and responsibilities as assigned Required Skills: Excellent written and verbal communication skills Proficiency with MS Office applications Ability to multitask in a fast paced environment Required Experience: At least 1 year of experience in Loan Servicing At least 1 year of experience using MS Office applications in a professional environment Education: H.S. Diploma or equivalent required Associate's degree preferred Schedule: Full Time Monday-Friday, 9:00AM to 6:00PM Hybrid work model

JOB SUMMARY: Responsible for performing initial appraisal of potential borrowers by thoroughly examining their applications; assessing the credit standings of applicants through background research; and interviewing applicants to evaluate their eligibility for loan or mortgage. ESSENTIAL FUNCTIONS: Identify customer needs, explore all options, and suggest different types of loans. Review files for completeness and accuracy. Verify accuracy of system input. Analyze file for program applicability. Review necessary documentation, such as income and asset documentation, credit report, verifications, appraisal report, preliminary title report, etc. Follow up with clients to request additional documents as needed or to clarify important points. Provide status updates to loan officers, borrowers, and agents. Remain up to speed regarding lending and other financial services. Coordinate all aspects of submission to underwriting, documentation requests and satisfaction of closing/funding conditions. Coordinate closings as needed. Submit files in a timely manner in accordance with company standards. Review pre-audit HUD-1 to ensure accuracy. Work with loan officer and title companies to resolve any discrepancies prior to closing. Prioritize workflow to ensure time sensitive files are handled in proper order. Assure compliance with all regulatory and governmental standards, guidelines, rules and regulations with all regulatory authorities, federal or state ordinances and administrative regulations and statues. Forge trust relationship and enhance customer dedication. Ensures confidentiality of bank and customer information. Performs other duties as assigned. Requirements Preferred Skills: Preferably 5 years or more processing conventional, VA and FHA loans. Encompass experience preferred. Requirements: Post TRID knowledge required. Comprehension of direct/indirect lending procedures. In-depth understanding of relevant rules and regulations. Strong organization skills and detail oriented. Excellent communication and sales skills.

Full-time Description Canopy Mortgage is hiring a full-time Branch Managers and Loan Originators who want the control of a banker with great pricing. Candidates will be responsible for developing referral partners in his or her local territory, generating loan volume and interfacing with the borrower. We need originators who have a passion for challenging the status quo, want to be digitally relevant, and take control of their local market. We've been revolutionizing the mortgage process for the last 10 years by building proprietary systems that increase efficiencies across the entire life of the loan, enabling our teams to do more volume with less effort. This is a totally new and unique opportunity in the mortgage industry that will give you state of art proprietary systems, great pricing, and complete control of your loans with in-house underwriting and funding. This opportunity is full-commission for seasoned LO's who want to produce with the aid of industry leading tech and support. If your tired of legacy costs, middle management, and non-producers driving up your loan pricing, apply today. Hiring Loan Officers licensed in every state except New York. Requirements Minimum 2 years' experience and NMLS Safe Act compliant 1 active state license Established contacts/referral partners Knowledge of different types of loans and credit bureaus Working history of loan process and general underwriting guidelines Funding 1 million in self-generated production College preferred, not required with proven mortgage experience Proven track record of proactively soliciting new business Strong communication skills and detail oriented Ability to work independently and remote

Do you have strong relationship building skills? Have you built your business largely on referrals? Are you an entrepreneur at heart and interested in growing a team? If so, then we have an exciting opportunity for you. Become your own boss at Caliver Beach Mortgage!! Description: · Run your business remotely on a P&L basis under the umbrella of Caliver Beach Mortgage! · Uncapped commissions! · Loan products for all borrower types! · Add additional LO's to your team OR act as an individual LO! · Licensed in 28 states and growing! · Administrative, operational and compliance support provided by Corporate! Successful Candidate Attributes: · Proven track record developing referral partner relationships with Realtors, CPA's, Financial Planners, etc. · Maintains a database of past clients for marketing purposes. · History of closing at least 3-5 units per month. Loan Officer Requirements: · An active NMLS/MLO license (required). · Strong knowledge of lending regulations and industry best practices. · Exceptional interpersonal and communication skills. · Analytical mindset with the ability to assess complex financial information. · Sales-oriented mindset with a commitment to achieving targets. · Detail-oriented and organized. · Proficient in relevant software and tools. Caliver Beach Mortgage, LLC is an equal opportunity employer. We are committed to diversity and inclusion in our workplace.

Who we are... As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success. Inspiring you to become extraordinary in work and life. What we need COCC s Loans team is looking for an Application Specialist with a passion for providing exceptional service to our clients by promptly and professionally fielding department phone calls and emails. In this position, you will also perform maintenance, testing and issue triage, as well as decide when to escalate issues with internal partners in order to expedite resolution. This position will be five days onsite throughout the initial training period of approximately three months and will move to a hybrid schedule once proficiency is demonstrated. Hours are 8:30am-5:30pm with a 1 hour lunch. What s in it for you COCC offers a collaborative environment, career growth, and all the benefits you d expect from an award-winning employer, including: Hybrid schedules and ample paid time off allowing you work/life balance and flexibility Customized training and onboarding to support you in your first year at COCC Robust employee development programs aligned with career pathing objectives Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets Generous PTO offerings, benefits and competitive compensation On-site fitness centers, wellness incentives, and lifestyle spending accounts Tuition Reimbursement One-on-one career coaching DEIB initiatives championing inclusion and encouraging you to bring your whole self to work Financial planning assistance with certified professionals Peer recognition programs What you ll do Front line support that answers e-mails and phone calls Logs all appropriate information into system Answers customer inquiries on reports regarding their use, balancing and interpretation Answers customer inquiries regarding system use and procedures Researches customer issue by reviewing system documentation, user manuals, and industry periodicals/websites Assists users with processing routine transactions and problems involving workstation usage Document system and/or procedural changes and communication information to client; may occasionally need to train clients on new functionalities What you bring Bachelor s degree in Business is preferred for this role but will consider appropriate work experience and/or relevant certifications. Minimum of 2 year loan servicing experience (i.e. Mortgage, Consumer, or Commercial loan servicing) Operations/technical experience in banking, finance, or mortgage industry Excellent customer service skills requires Exposure to investor processing (Fannie Mae, Freddie Mac, FHLB), new account setup, adjustable rate changes, interest accrual and payoff calculations and delinquent loan/credit bureau reporting Ability to effectively communicate with all levels of staff and management both orally and in writing Salary range for this role is $48,000-$63,000 Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States. COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. Accessibility - If you re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling ************ or emailing *************************. Please specify the help you need and we ll be happy to get back to you

At American Eagle Financial Credit Union, we're not just offering you a job; we're inviting you to join a team who plays a role in enriching the lives of our members and communities to create a world where financial freedom is a reality. Our team is comprised of diverse individuals with unique talents and perspectives. We emphasize our culture above all else through an inclusive work environment where everyone feels valued, respected and empowered to bring their authentic selves to work. We prioritize the wellbeing of our team members by emphasizing psychological safety and fostering an environment where everyone is empowered as a leader. This ethos is evident in various avenues, including individual teams and specialized groups like our employee-led wellness committee, DEIB council, and One-Team Resource Groups. In addition, our total rewards package encompasses - Competitive compensation packages that reflect your skills and contributions Health Benefits (Medical, Dental & Vision) A Wellness component to help you stay healthy A 401(k)-retirement plan with a match, plus another plan that doesn't need your contribution Time off to relax and recharge Financial support for continuous learning Individual Development Plans to help you grow in your career The opportunity to become involved in community outreach Be You at AEFCU through our unique dress code guidelines Recognize and be recognized by team members across the organization through various avenues Elevate your performance with our tailored incentive plans If you're seeking a fulfilling career where you can make a real impact as ONETEAM, then AEFCU is the place for you! Can't wait for you to join us! The Opportunity The Mortgage Processor plays a pivotal role in delivering a Best-in-Class Member Experience by managing a diverse pipeline of mortgage and home equity loans. This role is responsible for the accurate and timely processing of loan applications-from comprehensive documentation review and condition verification to scheduling closings and ensuring regulatory compliance at all levels. The Mortgage Processor works collaboratively with all stakeholders, proactively addressing challenges and providing clear, consultative guidance to borrowers. Through diligent oversight and a commitment to personalized service, this position supports our mission of empowering members to achieve financial freedom. You Are Passionate About Helping Others You are customer-centered and possess a positive, can-do attitude to help resolve issues. You take accountability to respond to customers' needs holistically. You enjoy people and care about helping others attain financial freedom and making educated decisions about their finances. Focused on creating the optimal conditions for your customers to be successful. Attentive and Detailed You are well versed in organization and are detail oriented. You are experienced in managing a loan pipeline, ensuring timely loan processing, and are proactive and effective with customer communication and processing of Mortgage and Home Equity Loans. A Strong Collaborator You see the value in collaboration. You take advantage of partnering with key business units and vendors to ensure successful outcomes through clear, open, and respectful communication. In addition, you leverage these partnerships to exchange information, collaborate on ideas, and align efforts towards a common goal. We Are An organization standing on a strong heritage, poised to fly even higher through diversity and inclusion, community involvement, and working to provide the best possible service, products and access to resources to support our membership in achieving financial goals. Our mission is to enrich the lives of our members and communities to create a world where financial freedom is a reality. Role-Specific Contributions: Mortgage Processing Execution Manage loan pipeline, ensuring timely loan processing, proactive and effective member communication and processing of Mortgage and Home Equity Loans. Assemble, verify, and maintain precise documentation and collaborate with stakeholders to align on required conditions for final approval. Identify potential obstacles early and implement strategic solutions to maintain timeline efficiency. Member Service Create and promote a Best-in-Class Member Experience by developing and implementing initiatives to enhance the Real Estate Lending experience. Address member inquiries about loan status and existing loan questions, providing detailed information on payments, required documentation, and applicable loan conditions. Advise borrowers on key aspects of their loans, including interest rates, available products, and required disclosures, ensuring all questions are thoroughly addressed. Regulatory & Compliance Adherence Ensure all loans are compliant with federal, state, and local regulations. Confirm that all necessary disclosures have been provided to the borrowers within required timeframes. Ensure HMDA reportable data is accurately maintained in the Encompass system and verify that all loan information complies with HPML and HOEPA thresholds. Stakeholder Communication & Collaboration Proactive focus on fostering positive relationships and embracing collaboration all in support of ensuring a Best-in-Class Lending Experience. Liaise with underwriters, loan officers, and closers to resolve any discrepancies or issues before closing. Provides high-level support for all internal and external stakeholders, including branch retail staff, borrowers and team members. Process & Efficiency Improvements Embraces a continuous learner mindset stays updated with industry changes and innovations. Continuously refine processes to minimize delays and enhance workflow. Develop and implement process improvement initiatives to enhance the overall efficiency and effectiveness of the lending program. Collaborate with cross-functional teams to identify opportunities for automation and digitization of lending processes. Managerial Responsibilities: NA Education and/or Experience: This role requires Subject Matter Expertise and the ability to provide mentorship, guidance and training to other team members. While this level of expertise will generally be attained with a minimum of 2 to 4 years in a previous mortgage processing role, priority will be place upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals. Certificates, Licenses and Registrations (if applicable): NMLS AEFCU is an equal opportunity employer Veterans/Disabled

At American Eagle Financial Credit Union, we're not just offering you a job; we're inviting you to join a team who plays a role in enriching the lives of our members and communities to create a world where financial freedom is a reality. Our team is comprised of diverse individuals with unique talents and perspectives. We emphasize our culture above all else through an inclusive work environment where everyone feels valued, respected and empowered to bring their authentic selves to work. We prioritize the wellbeing of our team members by emphasizing psychological safety and fostering an environment where everyone is empowered as a leader. This ethos is evident in various avenues, including individual teams and specialized groups like our employee-led wellness committee, DEIB council, and One-Team Resource Groups. In addition, our total rewards package encompasses - Competitive compensation packages that reflect your skills and contributions Health Benefits (Medical, Dental & Vision) A Wellness component to help you stay healthy A 401(k)-retirement plan with a match, plus another plan that doesn't need your contribution Time off to relax and recharge Financial support for continuous learning Individual Development Plans to help you grow in your career The opportunity to become involved in community outreach Be You at AEFCU through our unique dress code guidelines Recognize and be recognized by team members across the organization through various avenues Elevate your performance with our tailored incentive plans If you're seeking a fulfilling career where you can make a real impact as ONETEAM, then AEFCU is the place for you! Can't wait for you to join us! The Opportunity The Mortgage Processor plays a pivotal role in delivering a Best-in-Class Member Experience by managing a diverse pipeline of mortgage and home equity loans. This role is responsible for the accurate and timely processing of loan applications-from comprehensive documentation review and condition verification to scheduling closings and ensuring regulatory compliance at all levels. The Mortgage Processor works collaboratively with all stakeholders, proactively addressing challenges and providing clear, consultative guidance to borrowers. Through diligent oversight and a commitment to personalized service, this position supports our mission of empowering members to achieve financial freedom. You Are Passionate About Helping Others You are customer-centered and possess a positive, can-do attitude to help resolve issues. You take accountability to respond to customers' needs holistically. You enjoy people and care about helping others attain financial freedom and making educated decisions about their finances. Focused on creating the optimal conditions for your customers to be successful. Attentive and Detailed You are well versed in organization and are detail oriented. You are experienced in managing a loan pipeline, ensuring timely loan processing, and are proactive and effective with customer communication and processing of Mortgage and Home Equity Loans. A Strong Collaborator You see the value in collaboration. You take advantage of partnering with key business units and vendors to ensure successful outcomes through clear, open, and respectful communication. In addition, you leverage these partnerships to exchange information, collaborate on ideas, and align efforts towards a common goal. We Are An organization standing on a strong heritage, poised to fly even higher through diversity and inclusion, community involvement, and working to provide the best possible service, products and access to resources to support our membership in achieving financial goals. Our mission is to enrich the lives of our members and communities to create a world where financial freedom is a reality. Role-Specific Contributions: Mortgage Processing Execution Manage loan pipeline, ensuring timely loan processing, proactive and effective member communication and processing of Mortgage and Home Equity Loans. Assemble, verify, and maintain precise documentation and collaborate with stakeholders to align on required conditions for final approval. Identify potential obstacles early and implement strategic solutions to maintain timeline efficiency. Member Service Create and promote a Best-in-Class Member Experience by developing and implementing initiatives to enhance the Real Estate Lending experience. Address member inquiries about loan status and existing loan questions, providing detailed information on payments, required documentation, and applicable loan conditions. Advise borrowers on key aspects of their loans, including interest rates, available products, and required disclosures, ensuring all questions are thoroughly addressed. Regulatory & Compliance Adherence Ensure all loans are compliant with federal, state, and local regulations. Confirm that all necessary disclosures have been provided to the borrowers within required timeframes. Ensure HMDA reportable data is accurately maintained in the Encompass system and verify that all loan information complies with HPML and HOEPA thresholds. Stakeholder Communication & Collaboration Proactive focus on fostering positive relationships and embracing collaboration all in support of ensuring a Best-in-Class Lending Experience. Liaise with underwriters, loan officers, and closers to resolve any discrepancies or issues before closing. Provides high-level support for all internal and external stakeholders, including branch retail staff, borrowers and team members. Process & Efficiency Improvements Embraces a continuous learner mindset stays updated with industry changes and innovations. Continuously refine processes to minimize delays and enhance workflow. Develop and implement process improvement initiatives to enhance the overall efficiency and effectiveness of the lending program. Collaborate with cross-functional teams to identify opportunities for automation and digitization of lending processes. Managerial Responsibilities: NA Education and/or Experience: This role requires Subject Matter Expertise and the ability to provide mentorship, guidance and training to other team members. While this level of expertise will generally be attained with a minimum of 2 to 4 years in a previous mortgage processing role, priority will be place upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals. Certificates, Licenses and Registrations (if applicable): NMLS AEFCU is an equal opportunity employer Veterans/Disabled

Loan Support Specialist (Hybrid remote/on-site) The Washington Trust Company is seeking a Loan Support Specialist to perform duties in our busy Loan Operations department located in Pawcatuck, CT. In addition to escrow tax payment and oversight, performing insurance maintenance activities (Flood, Homeowner and Hazard), investor relationship/ reporting and other investor activities, this position works to meet customer requirements while dealing with tax municipalities, insurance companies, and investors to ensure we are operating in the best interest of our customers. PRIMARY RESPONSIBILITIES Ensure Escrow customers' property taxes are paid on time and accurately, including preparing electronic files Assist with the annual escrow analysis process Research and respond to internal and external customer inquiries in a professional and competent manner Ensure customer insurance is in place, adequate and meets requirements and update system of record Prepare reports for purposes of processing payments and prioritizing workflow Actively monitor procedures to keep them current and accurate and recommend process improvements for overall departmental efficiencies Assist with the PMI payment, monitoring, and cancellation process Obtain tax bills that are needed for payment Obtain insurance documents to ensure timely and accurate payments Perform tasks related to Investor Reporting Perform all other duties as assigned QUALIFICATIONS/REQUIREMENTS Minimum of an AS degree in business studies or equivalent college coursework in business Detail oriented and critical thinking skills Ability to work as a team or independently, as needed, under the supervision of the team leader 2-3 years banking experience, or its equivalent (e.g., other financial services, mortgage company, taxing authority) Accounting skills; clear understanding of debits and credits General PC skills Proficient in Microsoft Word and Excel skills Excellent quality communication and interpersonal skills Ability to recognize irregular or suspicious transactions and take appropriate steps or action to prevent loss to the Bank or its customers Our employees enjoy a comprehensive benefits package, which includes health and welfare benefits, paid time-off, work-life program, and a 401(k) plan. We believe employees who are valued, recognized, rewarded and empowered, will achieve personal and professional growth. Apply today and find out why we have been voted one of the Best Places to Work in Rhode Island since 2011! The Washington Trust Company, and each of its subsidiaries and affiliates are committed to cultivating and promoting a diverse and inclusive workforce. We seek to provide an environment of equal employment opportunity and advancement to all employees and applicants. It is our policy to provide equal employment and advancement opportunities without regard to race, color, ethnicity, age, religion, gender, pregnancy/childbirth, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, or any other category protected by federal, state and/or local laws. Click Here to view the EEOC "Know Your Rights" notice and Click Here to view the "Pay Transparency Nondiscrimination Provision". Other details Job Family Senior Clerical Job Function Clerical/Other Pay Type Salary

What we do: We're a recognized national leader in building communities. Every community begins with individuals and families coming together to create homes and start businesses. We help those individuals and families, regardless of their background, find the means to purchase or build their homes, create a place of security and warmth, and thus build those communities. We. Make. A. Difference. Why you'd like us: We're a powerhouse of a bank but our teams are small and focused, allowing us to work hard but smart. We strive for a productive, fascinating, motivating, honest, open, flexible, empowered, enjoyable work environment. We are recognized as leaders in improving communities around the country and our work helps individuals and families build the security and confidence necessary to achieve their dreams. If you've ever wanted to see the outcome of your labor, be a part of something bigger, work with other people who are focused on making a difference - you've found the right place. Please create a profile and apply via this link: ********************************************************************************* Resumes will NOT be read or reviewed so please offer as much information as possible (especially about your knowledge, skills, and abilities) since the platform uses that to determine your qualifications as a candidate. Job Description What you'll do: The Basics: · Meet with prospective customers, provide them information on mortgage loan rates and terms, and take their applications - you'll be meeting people from all walks of life, one of the best parts of the job! · Pre-qualify applicants in person, by telephone, or email / letters as appropriate. · Work with the team to assist underwriting approval. · Maintain contact with customers and follow through on mortgage applications in process. Work with customers and the team to gather information necessary to ensure the customer's success at getting the loan. · Ensure completeness of paperwork and documentation and reviews for compliance - those T's need to be crossed and those I's need to be dotted! · Keep informed of changes in Bank policies and procedures and in state and federal regulations impacting residential mortgage business. The Good Stuff: · Represent the Bank in the community to develop profitable new business and ensure our customers are happy. · Build your own team of realtors, accountants, attorneys, and people referred by existing customers to gain new business - nothing beats a team working like a well-oiled machine! · Attend Realtor functions and conferences - learning & networking all in one. · Get to know your clients to understand their needs and aspirations so you can provide a full range of support to help them achieve dreams - there's no better feeling than seeing that look of trust, gratitude, and joy. Qualifications What you'll do: The Basics: · Meet with prospective customers, provide them information on mortgage loan rates and terms, and take their applications - you'll be meeting people from all walks of life, one of the best parts of the job! · Pre-qualify applicants in person, by telephone, or email / letters as appropriate. · Work with the team to assist underwriting approval. · Maintain contact with customers and follow through on mortgage applications in process. Work with customers and the team to gather information necessary to ensure the customer's success at getting the loan. · Ensure completeness of paperwork and documentation and reviews for compliance - those T's need to be crossed and those I's need to be dotted! · Keep informed of changes in Bank policies and procedures and in state and federal regulations impacting residential mortgage business. The Good Stuff: · Represent the Bank in the community to develop profitable new business and ensure our customers are happy. · Build your own team of realtors, accountants, attorneys, and people referred by existing customers to gain new business - nothing beats a team working like a well-oiled machine! · Attend Realtor functions and conferences - learning & networking all in one. · Get to know your clients to understand their needs and aspirations so you can provide a full range of support to help them achieve dreams - there's no better feeling than seeing that look of trust, gratitude, and joy. APPLY NOW If you're interested in joining, doing something meaningful, and being a part of something bigger than yourself, we'd love to hear from you. Apply now and let's get the conversation started! Please create a profile and apply via this link: ********************************************************************************* Resumes will NOT be read or reviewed so please offer as much information as possible (especially about your knowledge, skills, and abilities) since the platform uses that to determine your qualifications as a candidate. Additional Information All your information will be kept confidential according to EEO guidelines. ***PLEASE APPLY USING THIS LINK: ********************************************************************************* PLEASE FILL OUT YOUR PROFILE THOROUGHLY BECAUSE YOUR RESUME WILL NOT BE EVALUATED FOR THIS ROLE

Loan Closer Shelton, CT Do you consistently exceed expectations to deliver exceptional service to every customer? Do you have a high attention to detail, strong communication skills, and deep knowledge of consumer loans? Do you thrive in a collaborative setting where your unique talents are celebrated? Then join Boats Group as our Loan Closer! As a Loan Closer, you'll assist customers through the loan application closing process, provide technical support for our online platform, and collaborate with Inside Sales and Underwriting teams to educate and guide them on loan products. You'll also manage liens, ensure timely loan closures, and maintain compliance with company and regulatory standards. Strong communication skills, attention to detail, and a customer-focused attitude are essential for this role, along with a deep understanding of banking regulations and the ability to handle multiple tasks efficiently. What You'll Do: * Verify Deal Accuracy: Review and confirm that all loan details and terms match across the system and documents. * Document Consistency: Ensure that generated documents accurately reflect the agreed-upon loan terms and conditions. * System Reconciliation: Check that all information in the loan management system aligns with the finalized deal and supporting documents. * Guide Customers: Assist customers through the consumer loan closing process by responding to inquiries via phone and website. * Error Identification: Identify and rectify discrepancies between the system data, customer confirmations, and documentation. * Provide Technical Support: Offer expert technical assistance to clients navigating our online platform, maintaining deep knowledge of all our products and services. * Collaborate with Teams: Work closely with the Inside Sales and Underwriting teams to educate on loan products, address customer financial needs, and explore loan options. * Consult and Cross-Sell: Advise customers on the best products for their needs and cross-sell additional products and services when appropriate. * Manage Liens: Ensure timely closing processing of liens, titles, and registrations. * Support Operations: Provide clerical support, including copying and filing, to keep customers informed and ensure timely loan closures. * Ensure Compliance: Guarantee that all consumer loan applications comply with company and regulatory policies. * Educate and Inform: Partner with Inside Sales and Underwriting teams to support education on consumer loan products and options. What You Should Have: * Strong Communication Skills: Excellent written and verbal communication for engaging with customers via phone and email. * Attention to Detail: Superior attention to detail to manage and closing process loan information accurately. * Customer Service Focus: A positive attitude and exceptional telephone demeanor to ensure high levels of customer satisfaction. * Tech Savvy: Ability to quickly learn new software systems and explain them to a non-technical audience. * Loan Knowledge: Deep understanding of banking and consumer loans, including relevant laws and regulations. * Project Management: Experience handling multiple projects and tasks efficiently in a fast-paced environment. * Process Adherence: Commitment to following standard processes, routines, and standards to manage a high volume of loans. Who You Are: * Customer-Centric: You go above and beyond to ensure customer satisfaction and provide outstanding service. * Technical Proficiency: Aptitude for quickly mastering new software systems and providing technical support to clients navigating online platforms. * Initiative Taker: You take the initiative to find the answer or correct document. You seek out information and don't rely on others to tell you what you seek. * Precision Specialist: Expert in identifying typos, errors, and discrepancies in documents and serial numbers, ensuring accuracy across various areas * Team Player: You contribute to team success and build trust with your colleagues. What You'll Receive: * Generous Time Off: Take time off as you want as you won't need to accrue them here! In addition to generous personal time, you'll also receive your birthday off, 8 holidays, and the days from Christmas through New Year's Day. * Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community. * Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match. * Commuter Benefits: Park conveniently in our building's garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses. * Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills. * Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections. About Our Crew Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe. Our passion and unyielding dedication to getting people on the water influence our culture in ways you won't find at other companies. We're the best at what we do because we're working in an industry we love. When you walk through our doors, you'll find smart, dedicated people who consider one another family. If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here! #LI-Hybrid

Business is Booming! Planet Home Lending, LLC, is a privately held, full-service, national mortgage lender and servicer company. Planet is FNMA and FHLMC approved and sells through the Retail and Correspondent Channels, offering FHA, VA, Conventional, USDA and many other products. Planet Home Lending continues to reach month over month sales and servicing increases! Come join us! Job Summary The primary purpose of the Default Fulfillment Closer is to create, review, and ensure the accuracy of the documents required to complete the approved mitigation event pursuant to the investors guidelines. Essential Duties and Responsibilities Prepares Modification, Deed in Lieu, and Short-sale documents required to complete the closing pursuant to the investor rules and PHL policies and procedures. Orders and reviews title reports and original loan documents to insure clear title to complete the closing. Coordinates the recording of the documents with PHLs vendor. Maintains comprehensive tracking reports of documents outstanding from the mortgagors, title, companies, vendors, and recorders office. Timely clears any document or title deficiency. Ensures closing costs on short-sales are within investor guidelines. Assists Mitigation Processors and Underwriters in obtaining and imaging documents. Performs miscellaneous duties as assigned. Position Requirements Education High school diploma or GED equivalent required Experience Relevant work experience in mortgage loan documents Knowledge of real estate title requirements. Experience in mortgage default servicing and modification programs a plus Functional/Technical Skills Excellent computer skills and ability to learn and adapt quickly to new software. Excellent written and verbal communication skills Self-motivated and collaborative team player with critical thinking, problem solving, mathematical and analytical skills. Strong knowledge of mortgage loan documents and property title requirements. Strong organizational skills, ability to prioritize in a multi-tasking, fast-paced environment Ability to interact effectively with external and internal clients across departments and locations. Aptitude to work in a deadline-driven environment. Ability to act and work independently with minimal supervision Ability to maintain confidentiality. Advanced knowledge of Microsoft Excel and Word Knowledge of MSP servicing system a plus. Environmental/Physical Demands Standard office environment unless otherwise stated. Some travel may be needed. Benefits Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Banking Location 70 Batterson Park Rd, Farmington, CT - 06032 Job Title: Process Support (Level II) Duration: 7 Months Shift Timings: Monday-Friday between the hours of 8:00 AM and 5:30 PM Job Description: • Working in the Treasury Fulfilment Department. • Employee will receive and process maintenance request received to our GFS system. • Requests will be quick hit items such as adding accounts to Cashpro, setting up Cash Vault, Wire and other product maintenance services. • Employee will be aligned to maintenance request for a Treasury Sales team. Required Skills: • Strong computer Knowledge MS Word Outlook , Excel • Strong communication skills - written and verbal • Must be able to work in a team environment and take direction from leadership and peers. • Needs to be client focused with high level around detail • Ability to learn and perform Legal Documentation review • Research/analytical skills • Be able to look at a request and compare it to the process to see what steps are needed • Experience with systems where a case/ticket is created Additional Information To know more about this opportunity, please contact: Vishal Patel ************ ******************************

Residential Loan Processor/ Closer (NE-9) Groton, CT, US Chelsea Groton is looking to hire motivated and dynamic individuals to join our Retail Lending team. The ideal candidate will be a motivated, collaborative and personable individual that thrives in a team-based environment. Become a member of a positive, versatile and inclusive team that promotes self-development and empowerment for the benefit of our customers and our community. Responsibilities and Requirements vary based on job level . Expectations include: Process and close all types of retail loan applications: Process loans from conditional approval to closing in an organized and timely manner. Reviews file document details to ensure completeness and accuracy. Collects, prepares and reviews required documentation to fulfill Underwriting conditions. Coordinates mortgage closings with Attorney's offices, Loan Officers, and agents. Supports Loan Officers and department team to deliver high level of customer service. Why Choose Chelsea? The Bank has been named a Top Workplace in Connecticut since 2016. And with good reason! Our team members are encouraged and empowered to be better, go further, and help others. And there are lots of other perks too - competitive salary, 401(k) plan, paid time off, health benefits, wellness and engagement programs, leadership training, professional development, and learning opportunities for all team members, and more! Several members of the Bank's team have been recognized in our industry and throughout the community by earning awards such as the Connecticut Bankers Association New Leaders in Banking , ICBA Forty Under 40 , The Day Forty Under 40 , Banking New England Women of FIRE , and more. At Chelsea Groton, we don't just meet the expectations of our community; we exceed them in the ways we, as a mutual bank, do business, and how we support local organizations financially and through volunteerism. We are focused on bringing together the best in digital, remote, and in-person capabilities. Our approach is designed around the lives of our customers so they can manage finances when, where and how they want, and team members can provide support to our customers in more ways too. Apply today to join a company named Best Bank by The Day (2015 - present), Top Workplace by the Hartford Courant (2016 - present), and one of Forbes Best-In-State Banks (2021, 2022)! Responsible for adhering to Bank policies and procedures relating to regulatory compliance requirements applicable to the job function including but not limited to the Bank Secrecy Act, Anti-Money Laundering, and Fair Lending. EOE/AA/M/F/D/V. Member FDIC.

At American Eagle Financial Credit Union, we're not just offering you a job; we're inviting you to join a team who plays a role in enriching the lives of our members and communities to create a world where financial freedom is a reality. Our team is comprised of diverse individuals with unique talents and perspectives. We emphasize our culture above all else through an inclusive work environment where everyone feels valued, respected and empowered to bring their authentic selves to work. We prioritize the wellbeing of our team members by emphasizing psychological safety and fostering an environment where everyone is empowered as a leader. This ethos is evident in various avenues, including individual teams and specialized groups like our employee-led wellness committee, DEIB council, and One-Team Resource Groups. In addition, our total rewards package encompasses - Competitive compensation packages that reflect your skills and contributions Health Benefits (Medical, Dental & Vision) A Wellness component to help you stay healthy A 401(k)-retirement plan with a match, plus another plan that doesn't need your contribution Time off to relax and recharge Financial support for continuous learning Individual Development Plans to help you grow in your career The opportunity to become involved in community outreach Be You at AEFCU through our unique dress code guidelines Recognize and be recognized by team members across the organization through various avenues Elevate your performance with our tailored incentive plans If you're seeking a fulfilling career where you can make a real impact as ONETEAM, then AEFCU is the place for you! Can't wait for you to join us! The Opportunity The Mortgage Processor plays a pivotal role in delivering a Best-in-Class Member Experience by managing a diverse pipeline of mortgage and home equity loans. This role is responsible for the accurate and timely processing of loan applications-from comprehensive documentation review and condition verification to scheduling closings and ensuring regulatory compliance at all levels. The Mortgage Processor works collaboratively with all stakeholders, proactively addressing challenges and providing clear, consultative guidance to borrowers. Through diligent oversight and a commitment to personalized service, this position supports our mission of empowering members to achieve financial freedom. You Are Passionate About Helping Others You are customer-centered and possess a positive, can-do attitude to help resolve issues. You take accountability to respond to customers' needs holistically. You enjoy people and care about helping others attain financial freedom and making educated decisions about their finances. Focused on creating the optimal conditions for your customers to be successful. Attentive and Detailed You are well versed in organization and are detail oriented. You are experienced in managing a loan pipeline, ensuring timely loan processing, and are proactive and effective with customer communication and processing of Mortgage and Home Equity Loans. A Strong Collaborator You see the value in collaboration. You take advantage of partnering with key business units and vendors to ensure successful outcomes through clear, open, and respectful communication. In addition, you leverage these partnerships to exchange information, collaborate on ideas, and align efforts towards a common goal. We Are An organization standing on a strong heritage, poised to fly even higher through diversity and inclusion, community involvement, and working to provide the best possible service, products and access to resources to support our membership in achieving financial goals. Our mission is to enrich the lives of our members and communities to create a world where financial freedom is a reality. Role-Specific Contributions: Mortgage Processing Execution Manage loan pipeline, ensuring timely loan processing, proactive and effective member communication and processing of Mortgage and Home Equity Loans. Assemble, verify, and maintain precise documentation and collaborate with stakeholders to align on required conditions for final approval. Identify potential obstacles early and implement strategic solutions to maintain timeline efficiency. Member Service Create and promote a Best-in-Class Member Experience by developing and implementing initiatives to enhance the Real Estate Lending experience. Address member inquiries about loan status and existing loan questions, providing detailed information on payments, required documentation, and applicable loan conditions. Advise borrowers on key aspects of their loans, including interest rates, available products, and required disclosures, ensuring all questions are thoroughly addressed. Regulatory & Compliance Adherence Ensure all loans are compliant with federal, state, and local regulations. Confirm that all necessary disclosures have been provided to the borrowers within required timeframes. Ensure HMDA reportable data is accurately maintained in the Encompass system and verify that all loan information complies with HPML and HOEPA thresholds. Stakeholder Communication & Collaboration Proactive focus on fostering positive relationships and embracing collaboration all in support of ensuring a Best-in-Class Lending Experience. Liaise with underwriters, loan officers, and closers to resolve any discrepancies or issues before closing. Provides high-level support for all internal and external stakeholders, including branch retail staff, borrowers and team members. Process & Efficiency Improvements Embraces a continuous learner mindset stays updated with industry changes and innovations. Continuously refine processes to minimize delays and enhance workflow. Develop and implement process improvement initiatives to enhance the overall efficiency and effectiveness of the lending program. Collaborate with cross-functional teams to identify opportunities for automation and digitization of lending processes. Managerial Responsibilities: NA Education and/or Experience: This role requires Subject Matter Expertise and the ability to provide mentorship, guidance and training to other team members. While this level of expertise will generally be attained with a minimum of 2 to 4 years in a previous mortgage processing role, priority will be place upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals. Certificates, Licenses and Registrations (if applicable): NMLS AEFCU is an equal opportunity employer Veterans/Disabled