Loan Originator
Loan Processor Job 22 miles from Arlington
Hard Money Loan Originator
About Us:
HiFi Hard Money is an established DFW-based lender with over a decade of experience specializing in financing for fix-and-flip real estate investors. As we continue to grow, we're seeking a driven, social, and savvy professional to join our dynamic team.
Position Overview:
We're looking for a motivated individual to build and nurture relationships with single-family real estate flippers and wholesalers while originating hard money loans. Ideal candidates are already active in the real estate investment industry - whether as lenders, investors, wholesalers, or agents.
Key Responsibilities:
Identify, engage, and develop relationships with active real estate flippers in DFW.
Consult with clients to assess project risks, returns, and the benefits of our lending solutions.
Collaborate with our underwriting and support teams to analyze deals, collect due diligence, and optimally structure loans.
Partner closely with internal staff to ensure seamless loan processing.
Manage deals, alongside loan closers, from initial contact through funding, proactively troubleshooting any issues to maintain high service standards.
Maintain and strengthen long-term client relationships.
Attend industry networking events to expand our client base and enhance our brand visibility.
What We Offer:
$65k - $100k+. Base salary + commissions.
Benefits package that includes PTO, health insurance, and 401k.
A professional yet fun work environment with company events, parties, and game ticket perks.
Qualifications:
Proven experience in single-family real estate investing, sales, or lending within the DFW market.
Strong industry connections preferred (investors, wholesalers, agents, etc.).
Sales experience is a plus, but sociability, drive, and industry knowledge are essential.
Strong math skills and proficiency in Microsoft Excel.
Flexibility to work beyond regular business hours when needed.
Based in and familiar with the DFW area.
Who You Are:
A social media-savvy networker who actively engages with the real estate investment community. A relationship-builder. A hustler. A problem-solver. Someone who thrives in a fast-paced environment, isn't afraid to chase down opportunities, and is committed to delivering exceptional service.
How to Apply:
Please send your résumé along with a brief cover letter explaining why you're a great fit for this role and what motivates you to join our team.
Mortgage Loan Officer
Loan Processor Job 22 miles from Arlington
Consumer Direct Mortgage Loan Officers receive 100% inbound calls from qualified home shoppers looking to make their next purchase. We pay top commissions, and supply the best on going training and leadership in the Call Center Industry, all focused on your success.
NAF LO's have all the modern tools needed to move fast and be successful, including:
Industry leading Comp Plan with super low online rates and fees.
1000's of Real Estate partners to help your borrower find a home quick, and ensure the loan closes with you.
The latest and fastest CRM and LOS systems.
NAF's Rapid app ensures quick and accurate 1003's from your borrower, on their cell phone
Texting ability from our CRM, as well as mass voice mails to reach a group.
We service our own loans, your picture and contact info stay on their mortgage coupon.
All your funded clients are yours to keep, you get the refinances and referrals for higher comp!
Let us show you a solid plan for ensuring a repeat and stable business plan to smooth out the ups and downs of the Mortgage Industry.
Location: Onsite - if living 31 miles away from the office
Responsibilities
Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations.
Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them.
Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day.
Accept multiple live, qualified inbound leads daily.
Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
Structure and price loans accurately.
Qualifications
2+ years' full time purchase or refinance loan origination experience; call center environment preferred.
Strong desire to succeed in a sales environment and be a top producer.
Ability to correctly and accurately structure and price loans.
Complete knowledge of conventional and government loan programs (purchase and refinance).
Current NMLS license. ( Must have pass National test & 20 hour lic. course.)
Desired Education/Experience
High School Diploma or equivalent
Two or more recent years' full time loan origination experience, preferably in a call center environment
Current NMLS license, prefer at least (4) active licenses, can make exceptions on a case by case basis
Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
[EOE/M/F/D/V. Drug-free workplace.]
Commercial Loan Closer
Loan Processor Job 22 miles from Arlington
Originally founded in 1922 and headquartered in Dallas, Texas, NexBank (the “Bank”) is part of NexBank Capital, Inc. (the “Company”), a fully integrated financial services organization that includes a commercial and investment bank. NexBank is a leading regional bank with assets of $15 billion. Our clients include large corporations, real estate investors, middle-market companies, small businesses, and banks as well as some of the largest institutional clients in the capital markets. Our divisions provide commercial banking, mortgage banking, investment banking and corporate advisory services to clients throughout the U.S.
POSITION SPECIFICATIONS:
NexBank is seeking a motivated individual to join the growing Commercial Loan Operations group to assist with the operational and processing responsibilities throughout the closing and funding of varying loan types primarily originated through the Commercial Banking Group. Loan types include: commercial real estate acquisition and term loans, as well as commercial and industrial related financings that include revolving lines of credit, letters of credit, and shared national credits, for-sale housing A&D/ construction loans, SBA, and consumer loans. The candidate must have a strong banking background regarding loan originations and skills to learn, understand, and navigate loan origination systems and processes. Experience in loan origination systems such as Finastra-LaserPro, Jack Henry Silverlake, and CT Lien Solutions is preferred. An ideal candidate will possess excellent verbal/written communication skills and proficiency in Microsoft Office tools (MS Outlook, Excel, Word, and PowerPoint). The company headquarters is in Dallas, Texas.
KEY RESPONSIBILITIES:
Coordinate and complete the loan closing/funding process by working with inter-departmental team members, which include loan officers and credit analysts, and external customers, attorneys, title companies, and third-party vendors with the utmost customer service attitude
Process tasks daily in order to close/fund loans in a timely and accurate manner using the core loan systems in accordance with bank policy, procedures, loan documentation requirements, and regulatory requirements
Collect, compile, record, and build the loan closing files in accordance with the proper approved loan closing procedures
Review, analyze and interpret commercial loan documentation and closing disclosures to ensure accurate loan set-up by completing the loan worksheets by following the proper approved structure and procedure, then submit for final approval
Understand the requirements to enter loan information into the core loan accounting system ensuring that all required information is complete and data accuracy and integrity are established and maintained
Prepare exception worksheets for further follow-up by the department for the purpose of collateral perfection
Initiate wires for loan funding activities in accordance with the bank wire policy, procedure, and other applicable requirements
Process loan payments, payoffs, and advance/draw requests, in a timely and accurate manner
Assist team members with solving internal and external customer service issues
Assist with all internal and external audits and loan reviews
Cross train with other loan closers and loan servicers to better understand the department as a whole, and in order to maintain the business continuity of the department. Teamwork and internal cooperation with other departments are vital to the efficiency of the department as a whole, and it's expected in all daily exchanges
Assist the commercial loan operations department in other activities as needed including but not limited to; reviewing loan advances, preforming wire verifications for funding, loan exception management, and departmental data integrity
Independently research and resolve issues as they present themselves
Assist with various projects as required by the commercial loan operations department
PROFESSIONAL EXPERIENCE/QUALIFICATIONS:
3-5+ years of increasing responsibilities within commercial loan closing, funding and administration; or
A bachelor's degree with 3-5+ years of experience in commercial loan closing, funding and administration
Knowledge of commercial loan documentation and collateral perfection, .
Jack Henry Software Suite Experience preferred
Understand regulatory guidelines and requirements from bank governing entities, including FDIC
Ability to coordinate and communicate with various individuals in the bank, such as loan officers and senior officers of the company in addition to your direct supervisor, to be a professional in the work environment
Ability to meet assigned deadlines in order to close and fund loans as promised to the client
Ability and willingness to work the appropriate time needed per the workload of the department
Ability to work independently, responsibly, and effectively with minimal required supervision
Ability to prioritize and manage multiple projects and responsibilities
Compensation and Benefits:
NexBank offers a competitive base salary and bonus based on experience and performance. NexBank offers a generous benefits package that includes an industry leading health insurance plan with no employee premiums or deductibles, for employee or family, employer paid short- and long-term disability, life insurance, dental insurance, and a 401(k) plan with employer match and profit sharing. NexBank also provides free lunch and pantry provisions to employees working on-site. NexBank's talented professionals share a passion for excellence, commitment to teamwork, and pride based on the firm's track record in the banking industry. NexBank is an Equal Opportunity Employer.
Loan Workout Specialist
Loan Processor Job 25 miles from Arlington
The Fay Group, originated in 2008, is a full-scale real estate services company that offers mortgage servicing, property renovations, business purpose lending, insurance, and more to homeowners, investors, and clients nationwide. Fay handles a wide range of mortgage loan solutions for prospective homeowners with varying credit histories and also offers to refinance for existing mortgages.
Reporting to the EVP, Head of Asset Management, this position optimizes the performance and value of a diversified portfolio including Residential Transitional Loans (RTLs), Build-to-Rent (B2R) loans, Multi-Family loans, Single-Family Rental (SFR) loans and other loan structures. This position oversees asset performance through financial analysis, asset disposition structuring and strategic collaboration with clients, ensuring long-term value enhancement through focused oversight.
Additionally, this role assesses portfolio risks, market trends and investment opportunities to support sustained portfolio growth. This position drives continuous improvements to maximize returns while adhering to regulatory and compliance standards.
What you will do for Fay:
Oversee asset management activities to analyze, monitor, and evaluate assets throughout the product lifecycle
Perform in-depth financial analysis to support decision-making, including cash flow modeling, valuation analysis and ROI projections
Conduct regular financial reviews, such as operating budgets, cash flow analysis and variance reports and develop strategies to enhance property performance
Prepare and maintain monthly and quarterly asset performance reports for internal and external stakeholders
Mitigate potential client losses by identifying areas of concern and/ or opportunities, reporting issues and implementing solutions
Contribute to the drafting and execution of strategic business plans, including quarterly portfolio valuations
Monitor market trends and regulatory changes, adjusting asset strategies as needed to mitigate risk and capitalize on opportunity
Collaborate with cross-functional teams, including finance, operations and client relations, to align asset strategies with broader business objectives
Develop domain knowledge of Fay's business to include an understanding of organizational objectives
What you will bring to Fay:
Bachelor's degree in finance, real estate, or related field (or equivalent combination of years of experience with High School diploma/GED)
3+ years' experience in asset management, investment management, or related field
2+ years' experience in the mortgage servicing industry
Solid understanding of loan documentation and real estate from a business perspective
Experience with various loan servicing systems (e.g., MSP, TMO, Fiserv, FICS)
Demonstrated experience working in a fast-paced work environment
Proficient in MS Word, Excel, and PowerPoint
Solid verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Strong problem-solving, data collection, analysis, and decision-making skills; ability to analyze and interpret data to identify opportunities
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Ability to work independently and manage tight deadlines effectively
Client-focused with strong execution skills and results orientation
High level of precision with attention to detail and consistency
Flexible, open to change, ability to learn new things quickly
Ability to work in a collaborative environment
Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Over 80% of employees across Fay, Constructive, and GenStone affiliate companies make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
Equity and Inclusion are embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to ********************* E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Post Closer
Loan Processor Job 25 miles from Arlington
Reporting to FMS Leadership, this position is responsible for ensuring the accuracy, completeness and compliance of closed loan packages in accordance with state, agency and investor guidelines. This role facilitates the successful delivery and purchase of loans by investors while maintaining compliance with all regulatory and company standards.
Additionally, this position effectively communicates with investors throughout the closing process and resolves discrepancies, proactively addressing investor concerns. This role manages post-closing conditions and coordinates the timely delivery of all required documentation to ensure successful loan purchase.
Core Functions and Responsibilities:
Review closed loan packages, verifying that packages are complete and conform to all state, agency and investor guidelines.
Identify and resolve any discrepancies to ensure successful loan purchase.
Deliver collateral documentation to warehouse banks, ensuring complete and accurate loan packages are delivered to investors within required timeframes.
Partner directly with investors to clear post-closing and pre/ post-purchase conditions.
Communicate with investors to proactively address concerns and facilitate smooth loan purchases.
Manage loan files and accurately index loan documents in the Loan Origination System (LOS) to ensure proper placement and record-keeping.
Monitor pipeline to ensure all post-closing tasks are completed within service level agreements (SLAs).
Receive and review trailing documents for compliance before delivering them to investors, ensuring all required documentation is provided within investor deadlines.
Prepare and deliver loan boarding tapes and loan packages for servicing transfers.
Complete and submit insurance applications for FHA loans and fulfill required transfers for Mortgage Insurance (MI), Private Mortgage Insurance (PMI), hazard insurance and MERS.
Review and reconcile purchase advice/ funding schedules to confirm alignment with agreed-upon commitment pricing, escalating any discrepancies to Secondary Marketing for resolution.
Develop strategies to minimize errors and reduce investor conditions on delivered loans.
Satisfy all internal and external audit and examination requests within the required timeframe.
Develop domain knowledge of Fay's business to include an understanding of organizational objectives.
Develop positive working relationships within the team and across the organization.
Ensure compliance with Fay's policies, processes and practices. Successfully complete all department and company required training.
Model Fay's Values, Operating Principles, ethical standards, professionalism and code of conduct.
Demonstrate behaviors that align with Fay's Values and Operating Principles.
Perform other duties and responsibilities as assigned.
Qualifications Required:
High School Diploma or GED required; Associate or Bachelor's degree preferred
2+ years' experience with investor delivery and post-closing in mortgage lending required
2+ years' experience reviewing FHA loan documentation and completing the insurance process
Prior experience with Conventional, FHA, VA, Jumbo and residential non-QM loans preferred
Prior experience with Secondary Marketing preferred
Strong knowledge of agency and investor guidelines, as well as federal and state regulations
Experience working with Loan Origination Systems (LOS), preferably Encompass, and capital markets software (i.e., Optimal Blue)
Solid skills and experience in MS Word, Excel and Outlook
Skills & Abilities
Strong verbal and written communication skills
Strong interpersonal skills
Strong analytical skills
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client focused with strong execution skills and results orientation
High-level of precision with attention to detail and consistency
Flexible, open to change, ability to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups
Closer
Loan Processor Job 25 miles from Arlington
Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers - they're homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.
Join us on Our Journey
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Closer to join our team!
Reporting to Originations Leadership, this position is responsible for the timely closing and funding of QM and non-QM mortgage loans that have been cleared to close by the underwriting department. This role ensures that all closing documents are prepared and sent in compliance with underwriting and credit policy guidelines, state and federal regulations, and investor requirements.
Additionally, the closer audits executed loan documents for accuracy and completeness, identified and resolved any deficiencies, and validated that all conditions are met for proper closing and funding in order to facilitate successful delivery and purchase by investors.
Qualifications Include:
High School Diploma or GED required
2+ years' experience in the mortgage industry required
2+ years' experience of TRID closing and/or funding experience preferred
Prior experience with Conventional, FHA, VA, Jumbo, and residential non-QM loans preferred
Demonstrable knowledge of federal and state mortgage regulations, including TRID requirements.
Experience working in Loan Origination Systems (LOS), preferably Encompass
Solid skills and experience in MS Word, Excel, and Outlook
Strong verbal and written communication skills
Strong interpersonal skills
Strong analytical skills
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client-focused with strong execution skills and results orientation
High level of precision with attention to detail and consistency
Flexible, open to change, and able to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups
Featured Benefits
Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Fay Cares!
The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to *********************
Loan Servicing Specialist
Loan Processor Job 37 miles from Arlington
The Loan Servicing Specialist will support the broader loan operations team by supporting the day-to-day operations of loans in a broad range of industries that require special handling and industry knowledge. Responsible for a variety of activities to ensure data integrity of loans, including onboarding in the core loan system and perform quality review of loan documentation. The ability to work in a demanding environment with high volume and be able to multi-task while having excellent communication skills, both orally and writing, are important. Candidates should have experience with all loan operation functions while managing multiple workflow systems.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Manage and directly support a wide-ranging loan portfolio primarily consisting of commercial loans to include real-estate, construction, and varying business industries.
* Manage the day-to-day workflow delivering superior service to internal client partners.
* Duties include onboarding, servicing, and quality review of the loan portfolio.
* Read and interpret credit agreements ensuring all policies and procedures are consistently met.
* Ability to work independently on day-to-day tasks, utilizing prior experience, knowledge, and continuing education.
* Perform high volume transactions including approving loan activity (fundings, repricing, payments, etc.) as instructed in accordance with credit agreements.
* Accurate calculation and tracking of interest and fee accruals at various rate levels.
* Review daily reports to ensure all maintenance, payments, and advances have been completed accurately.
* Monitor and escalate past due principal, interest, and fees to ensure accuracy.
* Communicate with lines of business partners, managers, and other operations partners regarding loan transactions, research, and exceptions.
* Promptly identify, communicate, and remediate errors.
* Help advance positive change within the team and the organization.
* Foster a collaborative teamwork environment.
* Performs all other duties as assigned.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Job Type:
This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Work Environment:
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.
Physical Demands:
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Mental Demands:
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Education and Experience:
* High School Diploma, GED, or equivalent certification
* At least 2-4 years of banking experience
Preferred Qualifications/Requirements:
* Bachelor's Degree or Military experience
* 6+ years of banking experience, preferably in commercial loan operations
* 1+ years of experience with Jack Henry Silverlake
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Loan Processor - Texas
Loan Processor Job 19 miles from Arlington
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
* We've funded over $100 billion in loans for our customers, more than any other fintech
* Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
* Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
* Fintech Breakthrough Award: Best Lending Innovation Award
* Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
* We are Forbes' Best Online Mortgage Lender for 2023
* We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
A Better Opportunity
Better.com is looking for a Mortgage Loan Processor (internal title of Coordinator) to assist with processing FNMA, FHLMC, FHA, VA, HELOC, HELOAN and Jumbo Loans. Coordinators are flawless organizers. They can anticipate when sub-processes related to Borrower or Property eligibility are going to delay a loan and take appropriate, proactive action to prevent a loan from falling behind. They support the Customer in providing a world class customer experience by supplying critical information at the right time.
Responsibilities
* Communicating directly with customers and various third parties to ensure an efficient and positive experience.
* Aggressively managing a pipeline in a timely, accurate and efficient manner, ensuring promptness in communicating with stakeholders and borrowers.
* Guiding borrowers from the point of underwriting decision to funding.
* Understanding loan applications, Automated Underwriting Systems (DU/LPA), Credit, Income, and Asset documents.
* Navigating Suspense decisions and proposing resolutions to the customer.
* Adequately preparing loans for Final Underwriting Review.
* Escalating internal & third-party delays.
* Communicating with customers regarding required documentation, Loan Estimates, Changes of Circumstance, and Closing Disclosures in compliance with mortgage guidelines.
* Identifying creative solutions with which we can improve borrower experience and increase efficiency.
Qualifications
* Located in Irving, Texas area
* 3+ years of mortgage processing experience
* Experience processing FNMA, FHLMC, FHA, VA, HELOC, HELOANand Jumbo mortgages
* Knowledge of agency conventional underwriting product guidelines
* Proven ability to effectively manage a high-volume pipeline of files and customers
* Ability to troubleshoot and solve problems independently.
* Organized and capable of multitasking
* Detail oriented and technically savvy
* Capable of performing and explaining financial calculations with a strong understanding of how they impact mortgage qualifications
* Approaches challenges with a relentless mindset- no one here gives up. We try, we fail, we try again.
* Ability to maintain composure in a fast-paced environment
* Strong communication, organization, and time management skills
* Approaches work with empathy, humility and accountability
Compensation
On-target earnings of $85,000-100,000 annually composed of a base salary and monthly incentive compensation.
Company Benefits
Our total rewards package consists of a base salary, incentive compensation, and benefits. Some of our benefits include:
* Benefits eligibility effective DAY ONE
* *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer - contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)
* Flexible PTO
* Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
* Personalized care for every fertility and family care journey for our employees and their partner!
* Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
* Discount programs and perks including pet Insurance!
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Loan Processor II
Loan Processor Job 37 miles from Arlington
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Process residential mortgage loans. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline.
Essential Functions
* The processor is to become the contact for non-licensed activity once the loan is submitted to them.
* Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans.
* Identify potential issues and communicate to consumer and loan officer.
* Request supporting documentation from borrower within required timeframes.
* Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
* Check ratios and verify accuracy of AUS findings and program applicability.
* Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
* Identify qualifying/program issues prior to submission to Underwriting.
* Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
* Update and verify accuracy of data input into system.
* Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
* Stay current with federal and state regulations and industry guidelines.
* Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
* Order generation of loan documents.
* Use and modify templates to compose professional correspondence and emails.
* Provide status updates to Loan Officers and/or borrowers.
Qualifications
* High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
* Total recent work experience includes two or more years' experience as a Loan Processor processing conventional loan, with at least one year experience in processing FHA or VA loans.
* Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
* Detailed knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional and FHA or VA loans.
* Detailed knowledge of conventional and FHA or VA loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
* Detailed knowledge of valid documentation related to processing consumer mortgage applications (e.g., tax returns, financial statements and records, verification of income and deposits, etc.).
* Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness.
* Excellent customer service, interpersonal, verbal and written communication skills
* Intermediate math skills.
* Strong verbal and written communication skills.
* Strong detail orientation and highly organized.
* Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.
Supervision
* Depending on experience, work with moderate to intermittent guidance and supervision
* Moderate level of independent judgment and discretion related to area(s) of specialization
* Receive guidance to resolve/escalate issues of high complexity
* Average monthly pipeline is 14 loans.
* Travel: 0%
Requirements
* Physical: Work is primarily sedentary; occasionally walks and/or stands.
* Manual Dexterity: Frequent use of computer keyboard and mouse.
* Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
* Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
This position offers eligibility for incentive compensation.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Target Salary: $19/hr - $28/hr
Mortgage Loan Processor (Irving, TX)
Loan Processor Job 19 miles from Arlington
Mortgage Loan Processor - Irving, TX Agility 360 is searching for experienced Mortgage Loan Processors for a 6-month contract position with our growing client. The ideal candidates will posses a strong background in a retail lending environment. Must be familiar with regulatory compliance and strong aptitude for detail, accuracy, and organization.
Job Responsibilities:
Process residential mortgage loan files from initial application to funding, ensuring timely and accurate packaging of all loans originated by our loan officers
Review loan application and gather loan documents from the customer and third parties in support of the loan approval process, according to AUS findings, program parameters and investor guidelines
Responsible for ensuring that all loan documentation is complete, accurate, verified and complies with company and/or investor policies
Confirm that data entry in Encompass matches all loan documentation in the file
Successfully work with Loan Officers, Underwriters and Funders to ensure that loan files are submitted to underwriting within expected timelines and that loan conditions are met as required throughout each stage of the loan process
Build rapport with borrowers and provide on-going communication to the customer regarding loan status
Work closely with the Loan Officer to finalize loan structure and ensure accurate figures for the Closing Disclosure to be generated
Prepare file for loan closing and coordinate with all necessary parties involved
Ensure lock and closing dates are met
Any other assigned duties, as needed
Experience:
Must have a High School Diploma or GED equivalent
Minimum of 5 years of experience in Mortgage Processing
Strong working knowledge for Encompass
Must be well versed in FNMA, FHLMC, FHA, and VA guidelines
Adept at calculating income from salaried and self-employed borrowers
Proficiency with DU and LP, FHA Connection and VA Portal
Knowledge of TRID and compliance
Excellent interpersonal, verbal and written communication skills
Strong customer service skills - ability to build rapport quickly
Strong aptitude for detail, accuracy, and organization
Ability to work in a high-volume environment
Job Details:
6-month contract with a growing lender
Schedule: Hybrid (M-Th: in office, F: remote)
Location: Irving, TX 75039
Pay range: Based on experience
Employment is contingent on passing a background check and drug screening
Loan Processor
Loan Processor Job 37 miles from Arlington
Under the direction of the Branch Manager, Operations Manager and/or Processing Supervisor, evaluates all information supplied on the mortgage loan application, verifies the validity of the information and assembles a completely documented file to Underwriting and Closing. Acts as the primary liaison between the loan officer, loan officer assistant, realtors, builders and the customer(s).
Essential Functions
Maintains knowledge of all policies and modifications to the guidelines and standards of the company, federal housing programs, investors, and private mortgage insurers.
Maintains and updates loan application information within loan origination software and other applications.
As applicable, orders appraisals, title, survey, verifications, and any other items required for loan approval; conducts regular follow-ups with outside sources regarding outstanding documents.
Verifies the data collected, analyzes, and decides whether it meets guidelines or if other documentation is needed; documents communication through the conversation log; ensures loan application is in compliance with underwriting, investor, RESPA, and HMDA guidelines.
Calculates income, reviews assets and liabilities.
Reviews all disclosures for completeness and compliance.
Completes final evaluation and analysis of completed application packages and submits eligible files specifying any applicable conditions.
Monitors rate lock for data integrity and expiration dates; communicates discrepancies to the Loan Officer.
May maintain accurate pipeline to ensure proper projections, closings, and regulatory compliance with Company, Federal, and State standards.
May prepare, when applicable, “Declination Letters.” Ensures accurate disclosure of the reason(s) for the adverse action as soon as it is determined that applicants do not qualify.
May schedule closing appointments with respective parties (title companies, closing attorneys, corporate closing department and customers) Meets customer service standards as outlined by management.
May facilitate training of junior or newly hired processors regarding specific Prime operations including file flow, loan origination software, and other applications.
Updates loan officer, loan officer assistant, realtors, builders and customers on loan status.
Maintains communication with customers throughout the loan process, assisting them with any questions and notifying them of any additional requirements.
Maintains a professional image and adheres to standards consistent with company policies and procedures.
Other functions as needed.
Job Requirements
High school diploma or equivalent.
Minimum of 1 year mortgage banking experience as a processor.
Must have working knowledge of Fannie Mae/Freddie Mac and FHA/VA policies and guidelines, as well as, Regulatory Mortgage Compliance, state, federal, local government, private investors and insurers.
Must have working knowledge or ability to learn all operating systems and ability to facilitate training.
Proficient in Excel, Word, Outlook, with the ability to learn other mortgage-related programs.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Demonstrated ability to interact effectively with branch, regional and corporate personnel, as well as realtors, sales agents, builders, appraisers, title companies, etc.
Demonstrated judgment and decision making ability.
Must be available to work all regularly scheduled hours; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods.
Must be able to work overtime, as required.
Loan Processor
Loan Processor Job 24 miles from Arlington
The Loan Processor will be charged with processing consumer and non-consumer residential loans, commercial real estate and business loans. Applicant should have a solid working knowledge of CFPB TRID Regulatory guidelines and disclosures, familiar with ordering title commitments, residential and commercial appraisals, and UCC searches. The Applicant must have the ability to operate effectively in a team setting and work in a fast-paced environment while maintaining a high level of accuracy. 2-3 years of experience preferred, but willing to train the right person.
Mortgage Loan Processor
Loan Processor Job 37 miles from Arlington
Insight Global is looking to hire a Loan Processor in Plano, TX. This position is onsite Monday - Friday. This position requires 5 years of recent processing experience. In this role, you will be responsible for reviewing pay stubs and income statements. There will be 15 loans in your pipeline each day and will be working with FHA, VA, and conventional loans.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ******************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
Encompass Experience
Knowledgeable/up to speed on the guidelines
5 years of mortgage processing experience
Ability to process a loan within 30 minutes null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
Loan Processor II
Loan Processor Job 37 miles from Arlington
Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
Process residential mortgage loans. Achieve production and quality metrics. Liaison between loan officer, borrower, underwriter and funding. Prepare and review loan file to ensure completeness of submission and supporting documents, as well as compliance with underwriting and investor guidelines. Monitor overall loan processing cycle time to ensure the loan closes on time. Communicate and coordinate the resolution of issues that delay loan closing timeline.
Essential Functions
The processor is to become the contact for non-licensed activity once the loan is submitted to them.
Monitor the overall lending process, and identify, resolve, and communicate issues that could impact timely closure of loans.
Identify potential issues and communicate to consumer and loan officer.
Request supporting documentation from borrower within required timeframes.
Order and review all third-party documentation, including credit checks, title reports, appraisals, tax returns, verifications of employment/assets, etc. to identify and address potential issues.
Check ratios and verify accuracy of AUS findings and program applicability.
Review and verify documentation integrity to ensure it aligns with findings, completeness and compliance, and submit loan file to underwriting for approval.
Identify qualifying/program issues prior to submission to Underwriting.
Provide options within guidelines and makes recommendations if borrowers may qualify for suitable programs.
Update and verify accuracy of data input into system.
Verify compliance with Company standards, federal and agency regulations, standards, and guidelines, as well as any applicable state-specific and or local regulations, ordinances, etc.
Stay current with federal and state regulations and industry guidelines.
Obtain and verify clearance of all underwriting conditions and prepare the file for submission to Closing.
Order generation of loan documents.
Use and modify templates to compose professional correspondence and emails.
Provide status updates to Loan Officers and/or borrowers.
Qualifications
High school diploma or equivalent required; college courses/technical training related to Business, Finance/Accounting, Legal, or related field is preferred.
Total recent work experience includes two or more years' experience as a Loan Processor processing conventional loan, with at least one year experience in processing FHA or VA loans.
Ability to build strong relationships with loan officers, production, underwriting, closing and other internal and external partners.
Detailed knowledge of overall mortgage lending internal processes and control, as well as federal, state, and regulatory requirements/guidelines related to consumer mortgage lending for conventional and FHA or VA loans.
Detailed knowledge of conventional and FHA or VA loans, including various product/program guidelines, necessary conditions for approval, and investor specific guidelines.
Detailed knowledge of valid documentation related to processing consumer mortgage applications (e.g., tax returns, financial statements and records, verification of income and deposits, etc.).
Ability to prioritize multiple tasks in a deadline-driven environment, strong sense of urgency and responsiveness.
Excellent customer service, interpersonal, verbal and written communication skills
Intermediate math skills.
Strong verbal and written communication skills.
Strong detail orientation and highly organized.
Prior experience using internal data entry systems, Microsoft Word, Excel and PDF/Document Retention programs.
Supervision
Depending on experience, work with moderate to intermittent guidance and supervision
Moderate level of independent judgment and discretion related to area(s) of specialization
Receive guidance to resolve/escalate issues of high complexity
Average monthly pipeline is 14 loans.
Travel: 0%
Requirements
Physical: Work is primarily sedentary; occasionally walks and/or stands.
Manual Dexterity: Frequent use of computer keyboard and mouse.
Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Environmental: Office environment - no substantial exposure to adverse environmental conditions.
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.
This position offers eligibility for incentive compensation.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
Target Salary: $19/hr - $28/hr
Mortgage Escrow Processor
Loan Processor Job 22 miles from Arlington
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
This position encompasses understanding all processes involving on-site teammate support. This role requires strong verbal and written communication skills to respond to questions and requests from teammates and Fay Servicing Team, quickly and accurately. This position will work with the Department Manager designated by Fay Servicing to assure that performance meets clients' needs and requirements. This role must demonstrate the ability to make decisions, , problem analysis, and promptness to ensure the client needs are met on a timely basis.
Essential Duties and Functions: include the following.
Provide on-site support for teammates
Research loan level inquiries around insurance and company escalations - includes reviewing Proctor Loan Protector exception reports such as lender placed, payment rejects, insurance documents for new loan setup.
Research and report on existing business processes and analyze necessary changes to existing policies and procedures and/or the need for development of new policies and procedures.
Work with department leadership to ensure procedures are compliant with all Fay Servicing policies.
Perform submission of policies, procedures, job aids, letters, marketing materials and forms as assigned.
Proactively inform management about project status, issues, or concerns.
Collaborate with Training as a subject matter expert on the update and design of training materials for new/updated business processes and procedures
Work collaboratively with Fay Mortgage Servicing and PLP teams
Work in Proctor's IIM and Fay's MSP system
Work on special projects as needed
Other duties as assigned
Competencies:
Interpersonal skills - the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Oral communication - the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
Written communication - the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
Problem solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
Quality control- the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability - the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected events.
Safety and security - the individual observes safety and security procedures and uses equipment and materials properly.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Required
Provide technical expertise to handle escalations
Solid analytical skills to perform reporting and identifying root cause
Problem identification and solving skills
Explore opportunities to add value to the job and communicate to staff
Ability to multi-task between various software programs, make outbound calls, and handle escalated problems
Proven knowledge of all processes within the department
College degree preferred, or equivalent work experience
Strong communication skills both written/verbal
Minimum of 3 years Insurance/Mortgage knowledge required with an emphasis on commercial insurance requirements
Attendance/Quality/Production must meet or exceed PFI standards
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
Physical Requirements Necessary on a Regular Basis:
Manual dexterity, arm, and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
Vision sufficient for use of a computer monitor.
Ability to sit at a desk 7-8 hours per day.
Repetitive motion
Sedentary position
This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.
Pay Ranges:
Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.
EEO Statement:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits
: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits
: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness
: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits
: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Home Loan Specialist III
Loan Processor Job 37 miles from Arlington
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Home Loan Specialist III is a skilled role supporting various Channels within the Mortgage Fulfillment Division (MFD).
As the Home Loan Specialist, you will act as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
The Home Loan Specialist will: Perform complex data and document validation Handle more complex calls, emails or chat sessions Complete appraisal eligibility tasks Evaluate loan applications for compliance with product guidelines Interact with multiple departments to expedite processing and/or issue resolution Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Associate's degree or equivalent work experience 3+ years of relevant work experience Proficiency in Microsoft Office Financial Services and, if possible, mortgage industry experience preferred General understanding of applicable Federal, State and Local regulations Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $45,000 - $66,000 Work Model OFFICE
Loan Specialist
Loan Processor Job 50 miles from Arlington
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn't love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver's License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: **************************************************************************************************
#RGNL
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Entry Level Mortgage Loan Officer Training
Loan Processor Job 22 miles from Arlington
Pre- Approval Specialist (PAL Specialist)
in our training program]
Must have passed your NMLS Safe Exam prior to starting**
We can provide you information regarding getting NMLS licensed
Location:Must be onsite in Dallas, TX
Position Summary
The Pre- Approval Specialist (PAL Specialist) works with the Consumer Direct Sales Division and assists licensed Purchase Loan Officers by communicating with customers regarding initial interest in obtaining a pre-approval or new home mortgage loan. By both gathering information from the customer and providing information to the Loan Officer as it relates the customer's specific needs for and interests in a mortgage loan, the PAL Specialist gains knowledge of and experience in the loan origination process. Successful PAL Specialists effectively communicate with the customers and Loan Officers through email, telephone, text/SMS, and provide a high level of customer service to all parties involved with the interaction in order to create an exceptional customer experience.
Compensation: up to $20/hr
Responsibilities
Assist customers and licensed Purchase Loan Officers with gathering loan information and documentation to provide the customer with an underwritten pre-approval
Engage in conversation and establish rapport with customers via email and telephone communication.
Educate both customers and Purchase Loan Officers about next steps for a customer's pre-approval.
Follow up with Purchase Loan Officers and customers regarding conditional items needed in addition to the loan application in order to complete the loan pre-approval process.
Set realistic expectations for both Purchase Loan Officers and customers in order to maximize customer satisfaction.
Input data into computer system as it relates to information gathered for the mortgage loan.
Disposition customer files appropriately depending on the interest and ability of customers to proceed with the pre-approval process.
Follow up and communicate with customers that were previously pre-approved (PAL Incubation) to determine if any further assistance is needed.
Assist customers with completing the eConsent and eSign process.
Assist customers with reviewing their credit report to determine if the customer can proceed with the loan qualification process with a licensed Loan Officer or be referred to a credit repair institution.
Qualifications
Previous or current call center or inside customer service or sales experience.
Ability to demonstrate proficiency communicating with customers over the phone and via email.
Knowledge of the mortgage loan refinance or home buying process.
Proven experience bring outgoing, energetic, hardworking and willing to learn.
Excellent customer service skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office programs such as Word, Excel, and Outlook.
Passionate about helping customers achieve financial goals.
Desired Education/Experience
2 or more years of office or inside customer service / call center experience preferred.
1 or more years of experience working in the mortgage or real estate industry preferred.
2 or more years of customer service and/or sales experience preferred.
High School Diploma or equivalent; some college preferred.
Must have passed NMLS exam
Other Duties
This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.
[EOE/M/F/D/V. Drug-free workplace.]
Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.
Closer
Loan Processor Job 25 miles from Arlington
Reporting to FMS Leadership, this position is responsible for the timely closing and funding of QM and non-QM mortgage loans that have been cleared to close by the underwriting department. This role ensures all closing documents are prepared and sent in compliance with underwriting and credit policy guidelines, state and federal regulations, and investor requirements.
Additionally, the Closer audits executed loan documents for accuracy and completeness, identifies and resolves any deficiencies, and validates that all conditions are met for proper closing and funding in order to facilitate successful delivery and purchase by investors.
Core Functions and Responsibilities:
Generate and send closing documents in compliance with underwriting and credit policy guidelines, ensuring all state, federal and investor regulations are met.
Verify that the initial and final Closing Disclosure (CD) accurately reflects all fees and costs.
Partner with Settlement Agents, Title Companies, Borrowers and internal teams to coordinate and facilitate a seamless closing process.
Monitor and oversee loan closings from start to finish, addressing any issues that may arise.
Validate that all underwriting and closing conditions are met before loan funding, ensuring loan compliance and funding authorization.
Audit executed loan documents for accuracy, completeness and compliance with investor requirements.
Identify and request corrections or missing items from the closing package to prevent funding delays.
Manage funding and investor delivery to ensure loans meet all criteria for successful purchase by investors.
Set up and request lender wire transfers with warehouse banks.
Provide timely updates to Borrowers, Loan Processors, Underwriters and Sales teams, maintaining professionalism and responsiveness.
Manage the closing pipeline to meet department service level agreements (SLAs) and crucial deadlines, ensuring index loan documents are properly indexed in the Loan Origination System (LOS).
Develop domain knowledge of Fay's business to include an understanding of organizational objectives.
Develop positive working relationships within the team and across the organization.
Ensure compliance with Fay's policies, processes and practices. Successfully complete all department and company required training.
Model Fay's Values, Operating Principles, ethical standards, professionalism and code of conduct.
Demonstrate behaviors that align with Fay's Values and Operating Principles.
Perform other duties and responsibilities as assigned.
Qualifications Required:
High School Diploma or GED required
2+ years' experience in the mortgage industry required
2+ years' experience of TRID closing and/ or funding experience preferred
Prior experience with Conventional, FHA, VA, Jumbo and residential non-QM loans preferred
Demonstrable knowledge of federal and state mortgage regulations, including TRID requirements
Experience working with Loan Origination Systems (LOS), preferably Encompass
Solid skills and experience in MS Word, Excel and Outlook
Skills & Abilities
Strong verbal and written communication skills
Strong interpersonal skills
Strong analytical skills
Solid decision-making abilities coupled with sound judgment
Strong time management skills
Ability to prioritize numerous tasks and manage shifting priorities
Client focused with strong execution skills and results orientation
High-level of precision with attention to detail and consistency
Flexible, open to change, ability to learn new things quickly
Ability to work in a collaborative environment and provide guidance for working groups
Loan Processor - Texas
Loan Processor Job 19 miles from Arlington
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We've funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes' Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
A Better Opportunity
Better.com is looking for a Mortgage Loan Processor (internal title of Coordinator) to assist with processing FNMA, FHLMC, FHA, VA, HELOC, HELOAN and Jumbo Loans. Coordinators are flawless organizers. They can anticipate when sub-processes related to Borrower or Property eligibility are going to delay a loan and take appropriate, proactive action to prevent a loan from falling behind. They support the Customer in providing a world class customer experience by supplying critical information at the right time.
ResponsibilitiesCommunicating directly with customers and various third parties to ensure an efficient and positive experience. Aggressively managing a pipeline in a timely, accurate and efficient manner, ensuring promptness in communicating with stakeholders and borrowers. Guiding borrowers from the point of underwriting decision to funding. Understanding loan applications, Automated Underwriting Systems (DU/LPA), Credit, Income, and Asset documents. Navigating Suspense decisions and proposing resolutions to the customer. Adequately preparing loans for Final Underwriting Review. Escalating internal & third-party delays. Communicating with customers regarding required documentation, Loan Estimates, Changes of Circumstance, and Closing Disclosures in compliance with mortgage guidelines. Identifying creative solutions with which we can improve borrower experience and increase efficiency.
QualificationsLocated in Irving, Texas area3+ years of mortgage processing experience Experience processing FNMA, FHLMC, FHA, VA, HELOC, HELOANand Jumbo mortgages Knowledge of agency conventional underwriting product guidelines Proven ability to effectively manage a high-volume pipeline of files and customers Ability to troubleshoot and solve problems independently. Organized and capable of multitasking Detail oriented and technically savvy Capable of performing and explaining financial calculations with a strong understanding of how they impact mortgage qualifications Approaches challenges with a relentless mindset- no one here gives up. We try, we fail, we try again. Ability to maintain composure in a fast-paced environment Strong communication, organization, and time management skills Approaches work with empathy, humility and accountability
Compensation
On-target earnings of $85,000-100,000 annually composed of a base salary and monthly incentive compensation.
Company Benefits
Our total rewards package consists of a base salary, incentive compensation, and benefits. Some of our benefits include:
- Benefits eligibility effective DAY ONE
- *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer - contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)
- Flexible PTO
- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
- Personalized care for every fertility and family care journey for our employees and their partner!
- Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
- Discount programs and perks including pet Insurance!
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.