Lighthouse Jobs

The Montshire seeks an individual with a passion for STEM education and experience developing and delivering inquiry-based early learning programs for young children and their parents and caregivers. The Educational Program Manager / Early Learning Specialist is a core member of the Montshire's Science Education team, and serves as the programmatic lead for the development, delivery, evaluation and administrative coordination of early learning programs at the Montshire, while also working as part of the larger Science Education team to ensure engaging, enriching, and memorable experiences in STEM for the Montshire's broader audiences on and off-site. Salary: $46,000 - 49,000 depending on education, skills, experience and certifications. Full Montshire benefits, including health insurance, 403(b) retirement savings, paid sick leave, paid vacation and personal time, life insurance, and short- and long-term disability insurance. JobiqoTJN. Keywords: Education Program Manager, Location: Norwich, VT - 05055

The Pharmacy Technician is an entry-level position. Following a training period, the Technician should be able to understand, dispense, and prepare medication orders, compound IVs, charge and credit, answer phones and doors, and stock the department. Responsibilities (20%)* Runs reports, pulls medications and restocks Automated Dispensing Machines, follows up on narcotic discrepancies, trouble-shoots problems, aides and trains nurses on dispensing problems. (20%)* Performs sterile compounding per USP 797 guidelines and non-sterile compounding per USP 795 guidelines. Universal precautions to be utilized when compounding or otherwise manipulating biologic products. Performs daily, monthly, and ad hoc cleaning/disinfection of designated IV room areas using MyMichigan-approved cleaning solutions. (15%) * Prepares orders and maintains inventory for the pharmacy department in an accurate and timely manner. (15%)* Fills, reconciles and exchanges carts/IV batches using the HER and dispensing technologies. (15%)* Accurately repackages bulk medications into Unit Dose form using repackaging technologies and equpiment. (15%)* Replaces and fills floor stock: fills Emergency Medical Services (EMS) boxes, crash cart trays, open heart medications and Anesthesia carts and delivers to appropriate area; completes monthly floor stock on other medical center departments; stocks UD area and IV room if needed. OTHER DUTIES AND RESPONSIBILITIES: Compounds oral and topical solutions and ointments. Answers phone, retrieves tubes and faxes. Helps with duties as directed by the pharmacist on duty. Able to add barcodes to products, including compounded items, Intravenous Piggy-Back (IVPBs). Other duties as assigned. Certifications and Licensures PHARM TECH - Pharmacy Technician Licensure Required Equivalent Experience - New hire and transfers before October 1, 2015 must possess a full technician license or limited pharmacy license through the state of Michigan. Effective October 1, 2015, all incumbents, new hires and transfers to this position must possess a pharmacy tec Required Education Education: High School Diploma Comments: or GED Other Information EXPERIENCE, TRAINING AND SKILLS: Successful completion of annual exam for Aseptic Technique within 90 days of hire and annually thereafter required. Computer experience required. Good math skills (pass a standard test), good organizational skills, a team player and ability to work under high pressure and time constraints are all required. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Medical Terminology knowledge preferred. Medical Center or Retail Pharmacy experience preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

ABOUT GENERATION At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 127,000+ graduates and 19,000+ employers across 49 professions and 17 countries. When learners join Generation, 89% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have an 76% job placement rate, rising to 83% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 95% of our alumni from upper-middle income countries are earning above the living wage and 74% believe that participating in a Generation program improved their financial situation. To date, Generation's global graduates have earned more than $1.5 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country. POSITION OVERVIEW The Marketing Operations Specialist will assist in the planning, execution, and operational management of our marketing efforts. You will be responsible for supporting various marketing initiatives related to digital marketing campaigns and agency work management (e.g.: content creation, media budget allocation, performance). This role requires a person who knows how to balance creative work with data analysis for performance, with excellent communication skills and a passion for driving brand awareness and customer engagement.) RESPONSIBILITIES · Assist in the planning and execution of marketing strategies and campaigns. · Support the development and implementation of marketing plans to achieve business objectives. · Manage daily operational tasks related to marketing projects. · Coordinate with internal teams and external agencies to ensure smooth execution of marketing activities. · Support various digital marketing initiatives, including social media, · Assist in briefing for the creation of several content and managing digital channels performance to drive brand awareness and customer engagement. · Brief and collaborate with designers, writers, and other team members to produce high-quality marketing materials. · Assist in allocating and managing media budgets to maximize campaign performance. · Monitor and track media spending to ensure alignment with budget and strategic goals. · Analyze marketing campaign performance using data and analytics tools. · Provide insights and recommendations to optimize campaign effectiveness and ROI. · Maintain excellent communication with internal teams, external agencies, and stakeholders. · Prepare and present reports on marketing activities, performance, and outcomes. · Support initiatives to increase brand awareness and customer engagement. · Report to the global marketing team to ensure alignment and collaboration on all marketing activities. · Participate in team meetings and brainstorming sessions to contribute ideas and solutions. · Provide administrative support for marketing projects, · Assist with other marketing-related tasks and projects as needed EXPERIENCE Candidates for this role will be expected to possess the following experience and qualifications: · 3 years minimum of marketing operations/general marketing experience · Experience in Project Management (dealing with different internal and external stakeholders at different seniority levels - including service providers like agencies and business partners) · Consistent knowledge of digital marketing campaign development and management, with a solid understanding of how social media works (e.g.: Facebook, Instagram, X, LinkedIn, Snapchat, TikTok, Google ads paid search, Google display, YouTube) as well as direct marketing (e.g.: email marketing) · Good experience with data analysis and marketing campaign performance (using tools like Excel and platforms like Google Analytics) · Some level of marketing budget control management experience · Additionally, since this is a remote work position, the candidate must be self-motivated and have ability to self-manage projects (although support and guidance will be always remotely given and be available) · Finally, a problem-solving mentality and a can-do attitude with proactiveness, flexibility, and teamwork behavior will make the right candidate thrive

Admin & Finance Coordinator, Generation Colombia We are seeking an exceptional Administration & Finance Coordinator who will be responsible for leading the organization's financial, administrative and internal operational management of Generation Colombia. About Generation: At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 130,000+ graduates and 11,000+ employers across 40 professions and 17 countries. When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have an 78% job placement rate, rising to 88% within six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation's global graduates have earned more than $1 billion in wages. Generation graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country. About the role: · Job type: Paid full-time (40 hours per week) · Job duration: This is a contract role with a 12-month term (April 2025 to March 2025), with the possibility to extend based on confirmed funding and performance · Location requirements: Remote (with access to strong WiFi), based in Bogota, Colombia. · Start date: April 2025 What you'll do: Generation's Colombia Administration and Finance Coordinator will lead the organization's financial, administrative, and operational management. This role is key to ensuring financial sustainability, operational efficiency, and transparency in resource utilization. The position will oversee compliance with accounting, tax, and budgetary obligations, strengthen internal control processes, and ensure optimal financial data management for strategic decision-making. Finance and accounting management · Oversee budget planning and execution, ensuring an efficient and transparent use of resources with support from the Latam Regional Program & Growth Director and Global Finance team. · Create and execute financial controlling analyses in collaboration with the Global Finance team. · Coordinate the monthly, quarterly, and annual financial closing process in collaboration with Global Finance team and external local accountants, including uploading data to GYE platforms. · Ensure compliance with current accounting and tax regulations. · Manage and monitor the organization's liquidity and cash flow. · Supervise bank reconciliation, accounts payable and receivable management, and payroll administration for contractors and vendors. · Support BD & Partnerships team, developing the budget for funding proposals and financial reports to funders according to the requirement of each funder. · Coordinate external and internal audits, ensuring the availability of necessary documentation. · Develop and improve internal financial policies and procedures. Admin Management · Conduct transaction registration and file, maintain, and distribute documents, records, and reports. · Support human resources management in administrative and contractual matters. · Conduct procurement process of new vendors. · Oversee asset management, infrastructure, and supplies. · Assist leadership in following global compliance policies and local legal requirements and obligations. · Support the preparation of presentations, reports, analyses, etc. · Assist the preparation & execution of key events (Recruiting, ecosystem fairs, social media lives, Alumni events, etc.) · Improve operational efficiency through the implementation of processes and technological tools. · Support Program & Operations Team during the mobilization & recruiting campaigns (e.g., communications with applicants, candidate's interviews) · Support Program & Operations Team with in-program processes (e.g., stipends, t-shirts for learners) and the management of administrative processes with delivery partners Data Analysis · Oversee the collection, analysis, and presentation of financial and operational data. · Develop and enhance dashboards and financial reports for strategic decision-making. · Identify opportunities for improvement in financial and operational management based on data analysis. · Ensure the quality and accuracy of information used in internal and external reports. About you: · Bachelor's degree in any field with a solid academic record. · Fluent Spanish, advanced written and spoken English. · 3-5 years of proven experience supporting operations & finance activities. Advanced Excel is necessary. · Entrepreneurial, creative, innovative, and proactive mindset. · Able to thrive in the fast-paced, flexible environment of a start-up. · Sets clear and coherent steps to reach goals and create plans to meet & track them. Takes ownership of targets, is positive in the face of challenges and digs in to understand the root cause and thinks creatively to design solutions. · Has a record of managing projects to meet goals (personal, academic, and professional), has strong problem-solving skills and a sound personal organizational system to track his/her work. · Hands-on and flexible in the face of changes and analyses and adapts to new information to shift course as needed. Speaks up and raise issues, analyses data, and learns from failure. · Has the communication skills, and empathy needed to build a relationship with diverse types of stakeholders (learners, delivery partners and Generation leadership) · Passionate about providing educational opportunities that empower others to enter a life-changing professional career. Believes in the potential of the participants in Generation Colombia programs and keeps their needs front and center. ***Please submit an English version of your resume*** #LI-Remote

We are seeking an exceptional Program Associate to support the portfolio of our job training and placement programs: Java, Unity and IT Support Specialist. Under these programs, we will be launching multiple cohorts across Colombia, seeking to support people in employment opportunities. About Generation At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 115,000+ graduates and 11,000+ employers across 46 professions and 17 countries. When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation's global graduates have earned more than $1 billion in wages. Generation graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country. About the role: · Job type: Paid full-time (40 hours per week) · Job duration: This is a contract role with a 9-month term (March 2025 to December 2025), with the possibility to extend based on confirmed funding and performance · Location requirements: Remote (with access to strong WiFi), based in Colombia. · Start date: March 2025 What you'll do: We are seeking an exceptional Program Associate to support Generation Colombia's job training and placement programs. You will be responsible for managing program logistics and operations. Your efforts will contribute to changing the lives of unemployed and underemployed individuals seeking economic stability and mobility. The role's main responsibility will be to lead program coordination and implementation for all programs in Colombia (Unity, Java, ITSS). This role could provide additional support to placement processes for all programs. The Program Associate will report directly to Generation's Colombia Program & Ops Lead, and will work in close collaboration with country staff, the Global Program Delivery Support and Marketing teams, instructors, partners, and other global Generation staff. Responsibilities: Reporting daily to the Program & Ops Lead, the Program Associate will support the organization and management of all Generation Colombia cohorts, including schedule creation and management, communications and activity planning. Specifically, you will: · Serve as the primary point of contact for the learners · Prepare for and conduct events for learner onboarding (“day 0”), ensuring learner readiness and program commitment for “day 1” · Manage day-to-day program delivery, operations, schedule, and deliverables · Troubleshoot challenges and implement risk mitigation approaches · Liaise with Generation team members to support program operations and troubleshoot issues · Manage stipend process (laptops, cameras, economic support) for learners · Monitor and troubleshoot outcomes, create interim reports and make recommendations for operational improvements · Oversee mentorship process implementation and apply strategies to reduce dropout rates, boost learner graduation and placement rates · Participate in weekly calls to troubleshoot learners outcomes and plan for extra support if needed · Manage day-to-day and post-program requirements for data collection · Support the coordination of complementary formative workshops given by allied companies · Create strategies to meet cohort outcomes, working closely with Learner Support Services to determine the max levels of risk that each cohort can support, and determine individual learners' program readiness and risk factors by analyzing data Additionally, as part of placement support you might: · Support BD & Partnerships team (BD) around employability efforts · Support communications with partner employers and learners to ensure each graduate is placed in high-quality opportunities · Support events planning and other activities with employers to highlight student profiles About you: · At least 3 years but no more than 5 years of experience in program coordination, preferably in a nonprofit, start-up, or social enterprise environment · Strong communication skills. Demonstrated fluency with Spanish and English speaking and writing skills · Experience developing program procedures and resources, with keen attention to detail · Experience managing teams, project managing tasks, and coordinating stakeholders · Entrepreneurial and proactive mindset to deliver against targets and seek opportunities for improvement and growth · Results-driven and able to quantify success by developing metrics/analytics · Ability to operate independently while also being a team player · Belief in Generation's mission, preferably with experience working with disadvantaged communities · Demonstrated commitment to equity and social impact work · The candidate should be open to traveling to Generation sites as per the needs of the program ***Please apply with your English version of your resume/CV if you have one*** #LI-Remote

ABOUT GENERATION At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 100,000+ graduates and 11,000+ employers across 46 professions and 17 countries. When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have an 78% job placement rate, rising to 88% within six months. Of our employed graduates, 68% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation's global graduates have earned more than $1 billion in wages. Generation graduates typically have a secondary school background, 54% are female, 34% have dependents, and the majority identify with underrepresented communities in their country. Responsibilities: We are looking for a Product Owner who is driven by excellence, and who not only embodies our values, but is patient and embraces a service-attitude. The successful candidate shall have excellent problem-solving skills and adequately troubleshoot requests. They would need to be a self-starter, eager to learn new systems, and interact with the Digital Team and all GYE stakeholders. The role is a global position reporting to the Head of Product and Product Design on the Digital Team. Specifically, the role will: · Define initial prototypes and verify this design with customers and the engineering team. · Help development the long-term product roadmap. · Work with the Engineering and Design Leads to shape the future direction and strategy for digital within Generation. · Work closely with our Program Delivery Support on rollout plans, including testing and training. · Manage specifications and write Agile-style user-stories, maintaining the development backlog. · Evaluate commercial products that could replace or augment our custom products. · Monitoring and assessing software and the behavior of users prioritizing functionalities. · Quality assurance for all developed software. · Training to System Operations team. · Roll out of products. · Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. · Develop a detailed project plan to track progress. · Create and maintain comprehensive project documentation. · Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch. · Create product strategy documents that describe business cases, high-level use cases, technical requirements. · Collaborate closely with engineering in end-to-end solutions. Qualifications, Skills and Competencies: We value Product Owners who have: · At least 2 years of experience as product manager, project manager of product owner · A positive, friendly, and collaborative attitude. · Technology background: Solid understanding and/or hands-on experience in software development lifecycles. · Track record of working as a product owner or scrum master within an agile team that successfully delivered scalable products. · Excellence in effectively communicating and collaborating with cross-functional and multi-disciplinary teams, as well as with stakeholders and partners. · Experience shipping several large-scale projects with multiple dependencies. · Passion for team growth and development. · Experience actively coaching, mentoring, and developing team members and a champion of shaping our open, mission-driven culture. · Strong interpersonal skills, including the ability to set a vision and motivate your team towards key milestones. · Experience in co-managing the day-to-day operations of a start-up or businesses units. · Experience with identifying new ventures in digital and business development. · Fluent in English and Spanish. ***Please submit your English version of your CV*** #LI-Remote

The Pharmacy Technician Trainee is an entry-level position. This temporary position is a training program to achieve educational experience with the final result of passing the Pharmacy Technician Certification Board (PTCB) exam to become a Licensed Certified Pharmacy Technician in the state of Michigan. The trainee will be eligible to advance to a Licensed Pharmacy Technician upon full licensure with the State of Michigan Board of Pharmacy and may apply to open positions within the health system. The Pharmacy Technician Trainee will receive education to learn how to decipher orders on the computer, compound IVs, charge and credit, fill orders, answer phones and doors, and stock the department upon licensure. The training program and materials will be provided, however, the trainee is responsible for the cost of the certification exam and licensure. Responsibilities Pharmacy Technician Trainee: 1. Will complete the Pharmacy Tech Prep Online Employer-based Training Program within 3-4 months training period. a. Medications (40%) • Generic names, brand names, and classifications of medications • Therapeutic equivalence • Common and life-threatening drug interactions and contraindications (e.g., drug-disease, drug-drug, drug-dietary supplement, drug-laboratory, drug-nutrient) • Strengths/dose, dosage forms, routes of administration, special handling and administration instructions, and duration of drug therapy • Common and severe medication side effects, adverse effects, and allergies • Indications of medications and dietary supplements • Drug stability (e.g., oral suspensions, insulin, reconstitutables, injectables, vaccinations) • Narrow therapeutic index (NTI) medications • Physical and chemical incompatibilities related to non-sterile compounding and reconstitution • Proper storage of medications (e.g., temperature ranges, light sensitivity, restricted access) b. Patient Safety and Quality Assurance (30%) • High-alert/risk medications and look-alike/sound-alike [LASA] medications • Error prevention strategies (e.g., prescription or medication order to correct patient, Tall Man lettering, separating inventory, leading and trailing zeros, bar code usage, limit use of error-prone abbreviations) • Issues that require pharmacist intervention (e.g., drug utilization review [DUR], adverse drug event [ADE], OTC recommendation, therapeutic substitution, misuse, adherence, post-immunization follow-up, allergies, drug interactions) • Event reporting procedures (e.g., medication errors, adverse effects, and product integrity, MedWatch, near miss, root-cause analysis [RCA]) • Types of prescription errors (e.g., abnormal doses, early refill, incorrect quantity, incorrect patient, incorrect drug) • Hygiene and cleaning standards (e.g., handwashing, personal protective equipment [PPE], cleaning counting trays, countertop, and equipment) c. Order Entry and Processing (20%) • Procedures to compound non-sterile products (e.g., ointments, mixtures, liquids, emulsions, suppositories, enemas) • Formulas, calculations, ratios, proportions, allegations, conversions, Sig codes (e.g., b.i.d., t.i.d., Roman numerals), abbreviations, medical terminology, and symbols for day's supply, quantity, dose, concentration, dilutions • Equipment/supplies required for drug administration (e.g., package size, unit dose, diabetic supplies, spacers, oral and injectable syringes) • Lot numbers, expiration dates, and National Drug Code (NDC) numbers • Procedures for identifying and returning dispensable, non-dispensable, and expired medications and supplies (e.g., credit return, return to stock, reverse distribution) d. Federal Requirements (10%) • Federal requirements for handling and disposal of non-hazardous, hazardous, and pharmaceutical substances and waste • Federal requirements for controlled substance prescriptions (i.e., new, refill, transfer) and DEA controlled substance schedules • Federal requirements (e.g., DEA, FDA) for controlled substances (i.e., receiving, storing, ordering, labeling, dispensing, reverse distribution, take-back programs, and loss or theft of) • Federal requirements for restricted drug programs and related medication processing (e.g., pseudoephedrine, Risk Evaluation and Mitigation Strategies [REMS]) • FDA recall requirements (e.g., medications, devices, supplies, supplements, classifications) 2. Will log 500-1000 hours of experiential training in the pharmacy. 3. Required to register and pass the Pharmacy Technician Certification Exam within 6 months of hire. 4. Required to obtain the Pharmacy Technician License and fulfill the Pharmacy Technician requirements of the Michigan State Board of Pharmacy. Other duties as assigned. Certifications and Licensures PHARM TECH - Pharmacy Technician Licensure Required Equivalent Experience - New hires and transfers must apply for a temporary technician license through the State of Michigan or show proof that they have applied within 6 months. They must complete the Pharmacy Tech Prep Online Employer-based Training Program within the 3-4 month training period and take the Pharmacy Technician Certificate Exam by their 6 month anniversary date in this position. Required Education High School Diploma or GED Other Information Computer experience required. Good math skills (pass a standard test), good organizational skills, a team player and ability to work under high pressure and time constraints are all required. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Medical Terminology knowledge preferred. Medical Center or Retail Pharmacy experience preferred.

The Patient Care Technician is a entry-level position. The position exists to provide observation for the patient who requires close continuous observation for protection from harm. Employees will report directly to a unit or department leader and the director provides high level oversight. The Student Resource Patient Care Tech role is a program for qualified nursing students in an accredited nursing program. Responsibilities (25%)*As directed by the RN: provides stand by assistance during patient ambulation, accompanies the patient when being transported to other departments; assists the patient with tasks that aren't required to be performed by the RN or Care Assistant such as assisting with meals if directed by RN. (25%)*Maintains a calm, clean, and safe environment. Follows the appropriate level of safety precautions and PPE utilization while observing the patient. Maintains confidentiality. (20%)*Documents observations accurately and timely as directed by the RN. (20%)*Immediately communicates significant information to the RN such as changes in the patient's behavior or condition. F ollows emergency procedures in the event of any emergency situation such as an accident, injury, or significant change in the patient's condition. (10%)* Remains awake, alert, calm, and professional, staying in constant view of the patient at all times and focused on the patient at all times. Does NOT take independent action(s) with patients. T asks must be directed or approved by the RN. Other duties as assigned by the RN or management leader. Certifications and Licensures Credential:PCT: MMH PCT/CNA/EMT/LPN Certification Equivalent Experience: One of the following is required: A State of Michigan registry document as a certified Nursing Assistant (CNA) or internal MyMichigan Health Patient Care Technician certification or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan or completion of an accredited Licensed Practical Nurse Program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program or Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), or equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. Credential:BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or transfer Qualification Source: AHA Credential:TEAM ADVANCED: Techniques for Effective Aggression Mgt Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification) Required Education Education: High School Other Information EXPERIENCE, TRAINING AND SKILLS: Computer experience required. Good organizational skills, a team player and ability to work under high pressure. Ability to exercise good judgement. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.

The Pharmacy Technician is an entry-level position. Following a training period, the Technician should be able to understand, dispense, and prepare medication orders, compound IVs, charge and credit, answer phones and doors, and stock the department. Responsibilities (20%)* Runs reports, pulls medications and restocks Automated Dispensing Machines, follows up on narcotic discrepancies, trouble-shoots problems, aides and trains nurses on dispensing problems. (20%)* Performs sterile compounding per USP 797 guidelines and non-sterile compounding per USP 795 guidelines. Universal precautions to be utilized when compounding or otherwise manipulating biologic products. Performs daily, monthly, and ad hoc cleaning/disinfection of designated IV room areas using MyMichigan-approved cleaning solutions. (15%) * Prepares orders and maintains inventory for the pharmacy department in an accurate and timely manner. (15%)* Fills, reconciles and exchanges carts/IV batches using the HER and dispensing technologies. (15%)* Accurately repackages bulk medications into Unit Dose form using repackaging technologies and equpiment. (15%)* Replaces and fills floor stock: fills Emergency Medical Services (EMS) boxes, crash cart trays, open heart medications and Anesthesia carts and delivers to appropriate area; completes monthly floor stock on other medical center departments; stocks UD area and IV room if needed. OTHER DUTIES AND RESPONSIBILITIES: Compounds oral and topical solutions and ointments. Answers phone, retrieves tubes and faxes. Helps with duties as directed by the pharmacist on duty. Able to add barcodes to products, including compounded items, Intravenous Piggy-Back (IVPBs). Other duties as assigned. Certifications and Licensures PHARM TECH - Pharmacy Technician Licensure Required Equivalent Experience - New hire and transfers before October 1, 2015 must possess a full technician license or limited pharmacy license through the state of Michigan. Effective October 1, 2015, all incumbents, new hires and transfers to this position must possess a pharmacy tec Required Education Education: High School Diploma Comments: or GED Other Information EXPERIENCE, TRAINING AND SKILLS: Successful completion of annual exam for Aseptic Technique within 90 days of hire and annually thereafter required. Computer experience required. Good math skills (pass a standard test), good organizational skills, a team player and ability to work under high pressure and time constraints are all required. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Medical Terminology knowledge preferred. Medical Center or Retail Pharmacy experience preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

The Patient Care Technician is a entry-level position. The position existsto provide observation for the patient who requires close continuous observation for protection from harm. Employees will report directly to a unit or department leader and the director provides high level oversight. The Student Resource Patient Care Tech role is a program for qualified nursing students in an accredited nursing program. Responsibilities (25%)*As directed by the RN: provides stand by assistance during patient ambulation, accompanies the patient when being transported to other departments; assists the patient with tasks that aren't required to be performed by the RN or Care Assistant such as assisting with meals if directed by RN. (25%)*Maintains a calm, clean, and safe environment. Follows the appropriate level of safety precautions and PPE utilization while observing the patient. Maintains confidentiality. (20%)*Documents observations accurately and timely as directed by the RN. (20%)*Immediately communicates significant information to the RN such as changes in the patient's behavior or condition. F ollows emergency procedures in the event of any emergency situation such as an accident, injury, or significant change in the patient's condition. (10%)* Remains awake, alert, calm, and professional, staying in constant view of the patient at all times and focused on the patient at all times. Does NOT take independent action(s) with patients. T asks must be directed or approved by the RN. Other duties as assigned by the RN or management leader. Certifications and Licensures Credential:BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or transfer Qualification Source: AHA Credential:PCT: MMH PCT/CNA/EMT/LPN Certification Equivalent Experience: One of the following is required: A State of Michigan registry document as a certified Nursing Assistant (CNA) or internal MyMichigan Health Patient Care Technician certification or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan or completion of an accredited Licensed Practical Nurse Program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program or Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), or equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. Credential:TEAM ADVANCED: Techniques for Effective Aggression Mgt Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification) Required Education Education: High School Other Information EXPERIENCE, TRAINING AND SKILLS: Computer experience required. Good organizational skills, a team player and ability to work under high pressure. Ability to exercise good judgement. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Equivalent Experience and Other Comments (Education)

The Pharmacy Technician Trainee is an entry-level position. This temporary position is a training program to achieve educational experience with the final result of passing the Pharmacy Technician Certification Board (PTCB) exam to become a Licensed Certified Pharmacy Technician in the state of Michigan. The trainee will be eligible to advance to a Licensed Pharmacy Technician upon full licensure with the State of Michigan Board of Pharmacy and may apply to open positions within the health system. The Pharmacy Technician Trainee will receive education to learn how to decipher orders on the computer, compound IVs, charge and credit, fill orders, answer phones and doors, and stock the department upon licensure. The training program and materials will be provided, however, the trainee is responsible for the cost of the certification exam and licensure. Responsibilities Pharmacy Technician Trainee: 1. Will complete the Pharmacy Tech Prep Online Employer-based Training Program within 3-4 months training period. a. Medications (40%) • Generic names, brand names, and classifications of medications • Therapeutic equivalence • Common and life-threatening drug interactions and contraindications (e.g., drug-disease, drug-drug, drug-dietary supplement, drug-laboratory, drug-nutrient) • Strengths/dose, dosage forms, routes of administration, special handling and administration instructions, and duration of drug therapy • Common and severe medication side effects, adverse effects, and allergies • Indications of medications and dietary supplements • Drug stability (e.g., oral suspensions, insulin, reconstitutables, injectables, vaccinations) • Narrow therapeutic index (NTI) medications • Physical and chemical incompatibilities related to non-sterile compounding and reconstitution • Proper storage of medications (e.g., temperature ranges, light sensitivity, restricted access) b. Patient Safety and Quality Assurance (30%) • High-alert/risk medications and look-alike/sound-alike [LASA] medications • Error prevention strategies (e.g., prescription or medication order to correct patient, Tall Man lettering, separating inventory, leading and trailing zeros, bar code usage, limit use of error-prone abbreviations) • Issues that require pharmacist intervention (e.g., drug utilization review [DUR], adverse drug event [ADE], OTC recommendation, therapeutic substitution, misuse, adherence, post-immunization follow-up, allergies, drug interactions) • Event reporting procedures (e.g., medication errors, adverse effects, and product integrity, MedWatch, near miss, root-cause analysis [RCA]) • Types of prescription errors (e.g., abnormal doses, early refill, incorrect quantity, incorrect patient, incorrect drug) • Hygiene and cleaning standards (e.g., handwashing, personal protective equipment [PPE], cleaning counting trays, countertop, and equipment) c. Order Entry and Processing (20%) • Procedures to compound non-sterile products (e.g., ointments, mixtures, liquids, emulsions, suppositories, enemas) • Formulas, calculations, ratios, proportions, allegations, conversions, Sig codes (e.g., b.i.d., t.i.d., Roman numerals), abbreviations, medical terminology, and symbols for day's supply, quantity, dose, concentration, dilutions • Equipment/supplies required for drug administration (e.g., package size, unit dose, diabetic supplies, spacers, oral and injectable syringes) • Lot numbers, expiration dates, and National Drug Code (NDC) numbers • Procedures for identifying and returning dispensable, non-dispensable, and expired medications and supplies (e.g., credit return, return to stock, reverse distribution) d. Federal Requirements (10%) • Federal requirements for handling and disposal of non-hazardous, hazardous, and pharmaceutical substances and waste • Federal requirements for controlled substance prescriptions (i.e., new, refill, transfer) and DEA controlled substance schedules • Federal requirements (e.g., DEA, FDA) for controlled substances (i.e., receiving, storing, ordering, labeling, dispensing, reverse distribution, take-back programs, and loss or theft of) • Federal requirements for restricted drug programs and related medication processing (e.g., pseudoephedrine, Risk Evaluation and Mitigation Strategies [REMS]) • FDA recall requirements (e.g., medications, devices, supplies, supplements, classifications) 2. Will log 500-1000 hours of experiential training in the pharmacy. 3. Required to register and pass the Pharmacy Technician Certification Exam within 6 months of hire. 4. Required to obtain the Pharmacy Technician License and fulfill the Pharmacy Technician requirements of the Michigan State Board of Pharmacy. Other duties as assigned. Certifications and Licensures PHARM TECH - Pharmacy Technician Licensure Required Equivalent Experience - New hires and transfers must apply for a temporary technician license through the State of Michigan or show proof that they have applied within 6 months. They must complete the Pharmacy Tech Prep Online Employer-based Training Program within the 3-4 month training period and take the Pharmacy Technician Certificate Exam by their 6 month anniversary date in this position. Required Education High School Diploma or GED Other Information Computer experience required. Good math skills (pass a standard test), good organizational skills, a team player and ability to work under high pressure and time constraints are all required. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Medical Terminology knowledge preferred. Medical Center or Retail Pharmacy experience preferred.

Must currently be enrolled in a nursing program The Patient Care Technician is a entry-level position. The position exists to provide observation for the patient who requires close continuous observation for protection from harm. Employees will report directly to a unit or department leader and the director provides high level oversight. The Student Resource Patient Care Tech role is a program for qualified nursing students in an accredited nursing program. Responsibilities (25%)*As directed by the RN: provides stand by assistance during patient ambulation, accompanies the patient when being transported to other departments; assists the patient with tasks that aren't required to be performed by the RN or Care Assistant such as assisting with meals if directed by RN. (25%)*Maintains a calm, clean, and safe environment. Follows the appropriate level of safety precautions and PPE utilization while observing the patient. Maintains confidentiality. (20%)*Documents observations accurately and timely as directed by the RN. (20%)*Immediately communicates significant information to the RN such as changes in the patient's behavior or condition. Follows emergency procedures in the event of any emergency situation such as an accident, injury, or significant change in the patient's condition. (10%)*Remains awake, alert, calm, and professional, staying in constant view of the patient at all times and focused on the patient at all times. Does NOT take independent action(s) with patients. Tasks must be directed or approved by the RN. Other duties as assigned by the RN or management leader. Certifications and Licensures BLS - Basic Life Support Required Equivalent Experience - Within 1 month of hire or transfer PCT - MMH PCT/CNA/EMT/LPN Certification Required Equivalent Experience - One of the following is required: A State of Michigan registry document as a certified Nursing Assistant (CNA) or internal MyMichigan Health Patient Care Technician certification or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan or completion of an accredited Licensed Practical Nurse Program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program or Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), or equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. TEAM ADVANCED - Techniques for Effective Aggression Management Required Equivalent Experience - Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification) Required Education Education: High School Diploma or GED Comments: Must be enrolled in a Nursing Program Other Information EXPERIENCE, TRAINING AND SKILLS: Computer experience required. Good organizational skills, a team player and ability to work under high pressure. Ability to exercise good judgement. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs.

Following a training period, the Pharmacy Technician should be able to process prescriptions on the computer, use cash register, fill prescriptions, answer phone, order and receive medications. Responsibilities (40%)* Fills and prepare new and refill prescriptions for final verification by pharmacist. This includes calculating days supply, quantity, and dose, determining 340b eligibility, and working with nurses and providers to assist the pharmacist in the clarifying prescriptions. (20%)* Pull medications, order medications, and restock the department. This will require conducting frequent and accurate inventory counts and making purchasing decisions on medications based upon par levels and anticipated future needs. Purchase and receive medications utilizing the appropriate software programs and methods. Ensure that all supplies (labels, bottles etc.) are adequately stocked to meet patient needs. Knowledge and understanding of the 340b program is required and all policies and procedures regarding 340b will be followed at all times. (20%)* Greet customers and assist them at the register. Collect prescription co-payment via the cash register and point-of-sale software. Assist customers with questions regarding copayments and payment history on prescriptions. (20%)* Maintain OTC area, including but not limited to; ordering, stocking, updating prices, checking outdates, and maintaining. Certifications and Licensures PHARM TECH: Pharmacy Technician Licensure Equivalent Experience: New hire and transfers before October 1, 2015 must possess a full technician license or limited pharmacy license through the state of Michigan. Effective October 1, 2015, all incumbents, new hires and transfers to this position must possess a pharmacy technician temporary, limited or full license through the state of Michigan Individuals with a temporary license must obtain a full license through the state of Michigan within 365 days of obtaining the temporary license. Required Education Education: High School Diploma or GED Other Information OTHER DUTIES AND RESPONSIBILITIES: Answer phone and faxes. Request prescription refills from providers. Compound oral and topical solutions, ointments, and creams if ordered. Order supplies using appropriate system. Answer questions from nursing, case management, physicians, and patients regarding co-payment and prescription costs. Be knowledgeable of MMCHS Medical Care Discount and work closely with clinic support staff to ensure patient eligibility . Remove and return recalled drugs from physical inventory when appropriate. Other duties as assigned. Equivalent Experience and Other Comments (Education) EXPERIENCE, TRAINING AND SKILLS: Computer experience required. Good math skills, good organizational skills, a team player and ability to work under high pressure and time constraints are all required. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Hospital or Retail Pharmacy experience preferred. Other Comments PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

This position works under the supervision of the Registered Nurse. The PCT performs and assists with individual activities of daily living as well as certain treatments for patient care under the direction and supervision of the Registered Nurse according to established policies, procedures and guidelines. Responsibilities (50%)* Under the direction of the nurse, prioritizes and organizes care of assigned patients, performing basic nurses aide skills as outlined in orientation, competencies, policy and procedures. (25%)* Documents on patients chart, any treatments and pertinent observations. Provides report to team on tasks completed. (25%)* Maintains a clean, safe and orderly unit. OTHER DUTIES AND RESPONSIBILITIES: Supports the mission, goals, policies and standards of nursing. Hospital and unit policies and work rules are recognized, supported and implemented. Provides for the age specific needs of the population served according to department standards and policies/procedures. Emergency care/safety: Performs according to procedure in all hospital emergency situations. Provides and ensures safe and secure environment for the patient Provides excellent customer service. Demonstrates professionalism and courtesy at all times. Other duties as assigned. Certifications and Licensures Credential:PCT: MMH PCT/CNA/EMT/LPN Certification Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program, or a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered* Qualification Source: Essential: true Credential:BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or transfer Qualification Source: AHA Essential: true Required Education Education: HIGH Equivalent Experience: Knowledge of reading, writing, mathematical, and computer skills as normally acquired through completion of high school diploma or equivalent. Education Specialization: Essential: true Other Information EXPERIENCE, TRAINING AND SKILLS: Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan. Knowledge of medical terminology, preferred. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Equivalent Experience and Other Comments (Education) Education: HIGH Equivalent Experience: Knowledge of reading, writing, mathematical, and computer skills as normally acquired through completion of high school diploma or equivalent. Education Specialization: Essential: true Other Comments Credential:FINGERPRIN: Fingerprinting Equivalent Experience: Qualification Source: Essential: false Credential:PCT: MMH PCT/CNA/EMT/LPN Certification Equivalent Experience: Must hold an internal MyMichigan Health Patient Care Technician certification or a current State of Michigan registry document as a Certified Nursing Assistant (CNA) or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the state of Michigan or completion of an accredited Licensed Practical Nurse program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program, or a Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc.. *For current PCTs with an expired CNA certification, EMT certification, or a lapsed LPN license, an opportunity to achieve an internal MyMichigan Health Patient Care Technician certification will be offered* Qualification Source: Essential: true Credential:BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or transfer Qualification Source: AHA Essential: true Credential:TEAM ADVANCED: Techniques for Effective Aggression Mgt Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification) Qualification Source: Essential: false

The Pharmacy Technician Trainee is an entry-level position. This temporary position is a training program to achieve educational experience with the final result of passing the Pharmacy Technician Certification Board (PTCB) exam to become a Licensed Certified Pharmacy Technician in the state of Michigan. The trainee will be eligible to advance to a Licensed Pharmacy Technician upon full licensure with the State of Michigan Board of Pharmacy and may apply to open positions within the health system. The Pharmacy Technician Trainee will receive education to learn how to decipher orders on the computer, compound IVs, charge and credit, fill orders, answer phones and doors, and stock the department upon licensure. The training program and materials will be provided, however, the trainee is responsible for the cost of the certification exam and licensure. Responsibilities Pharmacy Technician Trainee: 1. Will complete the Pharmacy Tech Prep Online Employer-based Training Program within 3-4 months training period. a. Medications (40%) • Generic names, brand names, and classifications of medications • Therapeutic equivalence • Common and life-threatening drug interactions and contraindications (e.g., drug-disease, drug-drug, drug-dietary supplement, drug-laboratory, drug-nutrient) • Strengths/dose, dosage forms, routes of administration, special handling and administration instructions, and duration of drug therapy • Common and severe medication side effects, adverse effects, and allergies • Indications of medications and dietary supplements • Drug stability (e.g., oral suspensions, insulin, reconstitutables, injectables, vaccinations) • Narrow therapeutic index (NTI) medications • Physical and chemical incompatibilities related to non-sterile compounding and reconstitution • Proper storage of medications (e.g., temperature ranges, light sensitivity, restricted access) b. Patient Safety and Quality Assurance (30%) • High-alert/risk medications and look-alike/sound-alike [LASA] medications • Error prevention strategies (e.g., prescription or medication order to correct patient, Tall Man lettering, separating inventory, leading and trailing zeros, bar code usage, limit use of error-prone abbreviations) • Issues that require pharmacist intervention (e.g., drug utilization review [DUR], adverse drug event [ADE], OTC recommendation, therapeutic substitution, misuse, adherence, post-immunization follow-up, allergies, drug interactions) • Event reporting procedures (e.g., medication errors, adverse effects, and product integrity, MedWatch, near miss, root-cause analysis [RCA]) • Types of prescription errors (e.g., abnormal doses, early refill, incorrect quantity, incorrect patient, incorrect drug) • Hygiene and cleaning standards (e.g., handwashing, personal protective equipment [PPE], cleaning counting trays, countertop, and equipment) c. Order Entry and Processing (20%) • Procedures to compound non-sterile products (e.g., ointments, mixtures, liquids, emulsions, suppositories, enemas) • Formulas, calculations, ratios, proportions, allegations, conversions, Sig codes (e.g., b.i.d., t.i.d., Roman numerals), abbreviations, medical terminology, and symbols for day's supply, quantity, dose, concentration, dilutions • Equipment/supplies required for drug administration (e.g., package size, unit dose, diabetic supplies, spacers, oral and injectable syringes) • Lot numbers, expiration dates, and National Drug Code (NDC) numbers • Procedures for identifying and returning dispensable, non-dispensable, and expired medications and supplies (e.g., credit return, return to stock, reverse distribution) d. Federal Requirements (10%) • Federal requirements for handling and disposal of non-hazardous, hazardous, and pharmaceutical substances and waste • Federal requirements for controlled substance prescriptions (i.e., new, refill, transfer) and DEA controlled substance schedules • Federal requirements (e.g., DEA, FDA) for controlled substances (i.e., receiving, storing, ordering, labeling, dispensing, reverse distribution, take-back programs, and loss or theft of) • Federal requirements for restricted drug programs and related medication processing (e.g., pseudoephedrine, Risk Evaluation and Mitigation Strategies [REMS]) • FDA recall requirements (e.g., medications, devices, supplies, supplements, classifications) 2. Will log 500-1000 hours of experiential training in the pharmacy. 3. Required to register and pass the Pharmacy Technician Certification Exam within 6 months of hire. 4. Required to obtain the Pharmacy Technician License and fulfill the Pharmacy Technician requirements of the Michigan State Board of Pharmacy. Other duties as assigned. Certifications and Licensures PHARM TECH - Pharmacy Technician Licensure Required Equivalent Experience - New hires and transfers must apply for a temporary technician license through the State of Michigan or show proof that they have applied within 6 months. They must complete the Pharmacy Tech Prep Online Employer-based Training Program within the 3-4 month training period and take the Pharmacy Technician Certificate Exam by their 6 month anniversary date in this position. Required Education High School Diploma or GED Other Information Computer experience required. Good math skills (pass a standard test), good organizational skills, a team player and ability to work under high pressure and time constraints are all required. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Medical Terminology knowledge preferred. Medical Center or Retail Pharmacy experience preferred.

The Student Resource Patient Care Technician role is a program for qualified nursing students in an accredited nursing program. The Patient Care Technician is a entry-level position. The position exists to provide observation for the patient who requires close continuous observation for protection from harm. Employees will report directly to a unit or department leader and the director provides high level oversight. Responsibilities (25%)* As directed by the RN: provides stand by assistance during patient ambulation, accompanies the patient when being transported to other departments; assists the patient with tasks that aren't required to be performed by the RN or Care Assistant such as assisting with meals if directed by RN. (25%)* Maintains a calm, clean, and safe environment. Follows the appropriate level of safety precautions and PPE utilization while observing the patient. Maintains confidentiality. (20%)* Documents observations accurately and timely as directed by the RN. (20%)* Immediately communicates significant information to the RN such as changes in the patient's behavior or condition. Follows emergency procedures in the event of any emergency situation such as an accident, injury, or significant change in the patient's condition. (10%)* Remains awake, alert, calm, and professional, staying in constant view of the patient at all times and focused on the patient at all times. Does NOT take independent action(s) with patients. Tasks must be directed or approved by the RN. Other duties as assigned by the RN or management leader. Certifications and Licensures BLS - Basic Life Support Required Equivalent Experience - Within 1 month of hire or transfer. PCT - MMH PCT/CNA/EMT/LPN Certification Required Equivalent Experience - New hires or transfers must hold an internal MyMichigan Health Patient Care Technician certification, OR successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program. Employees may also hold a current State of Michigan registry document as a Certified Nursing Assistant (CNA), completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan, completion of an accredited Licensed Practical Nurse Program culminating in licensure in the State of Michigan, Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), OR equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc Required Education Education: High School Diploma or GED Other Information EXPERIENCE, TRAINING AND SKILLS: Computer experience required. Good organizational skills, a team player and ability to work under high pressure. Ability to exercise good judgement. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently (34-66% of) the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Equivalent Experience and Other Comments (Education) Other Comments

Following a training period, the Pharmacy Technician should be able to process prescriptions on the computer, use cash register, fill prescriptions, answer phone, order and receive medications. Responsibilities (40%)* Fills and prepare new and refill prescriptions for final verification by pharmacist. This includes calculating days supply, quantity, and dose, determining 340b eligibility, and working with nurses and providers to assist the pharmacist in the clarifying prescriptions. (20%)* Pull medications, order medications, and restock the department. This will require conducting frequent and accurate inventory counts and making purchasing decisions on medications based upon par levels and anticipated future needs. Purchase and receive medications utilizing the appropriate software programs and methods. Ensure that all supplies (labels, bottles etc.) are adequately stocked to meet patient needs. Knowledge and understanding of the 340b program is required and all policies and procedures regarding 340b will be followed at all times. (20%)* Greet customers and assist them at the register. Collect prescription co-payment via the cash register and point-of-sale software. Assist customers with questions regarding copayments and payment history on prescriptions. (20%)* Maintain OTC area, including but not limited to; ordering, stocking, updating prices, checking outdates, and maintaining. Certifications and Licensures PHARM TECH: Pharmacy Technician Licensure Equivalent Experience: New hire and transfers before October 1, 2015 must possess a full technician license or limited pharmacy license through the state of Michigan. Effective October 1, 2015, all incumbents, new hires and transfers to this position must possess a pharmacy technician temporary, limited or full license through the state of Michigan Individuals with a temporary license must obtain a full license through the state of Michigan within 365 days of obtaining the temporary license. Required Education Education: High School Diploma or GED Other Information OTHER DUTIES AND RESPONSIBILITIES: Answer phone and faxes. Request prescription refills from providers. Compound oral and topical solutions, ointments, and creams if ordered. Order supplies using appropriate system. Answer questions from nursing, case management, physicians, and patients regarding co-payment and prescription costs. Be knowledgeable of MMCHS Medical Care Discount and work closely with clinic support staff to ensure patient eligibility . Remove and return recalled drugs from physical inventory when appropriate. Other duties as assigned. Equivalent Experience and Other Comments (Education) EXPERIENCE, TRAINING AND SKILLS: Computer experience required. Good math skills, good organizational skills, a team player and ability to work under high pressure and time constraints are all required. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Hospital or Retail Pharmacy experience preferred. Other Comments PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

The Patient Care Technician is a entry-level position. The position existsto provide observation for the patient who requires close continuous observation for protection from harm. Employees will report directly to a unit or department leader and the director provides high level oversight. The Student Resource Patient Care Tech role is a program for qualified nursing students in an accredited nursing program. Responsibilities (25%)*As directed by the RN: provides stand by assistance during patient ambulation, accompanies the patient when being transported to other departments; assists the patient with tasks that aren't required to be performed by the RN or Care Assistant such as assisting with meals if directed by RN. (25%)*Maintains a calm, clean, and safe environment. Follows the appropriate level of safety precautions and PPE utilization while observing the patient. Maintains confidentiality. (20%)*Documents observations accurately and timely as directed by the RN. (20%)*Immediately communicates significant information to the RN such as changes in the patient's behavior or condition. F ollows emergency procedures in the event of any emergency situation such as an accident, injury, or significant change in the patient's condition. (10%)* Remains awake, alert, calm, and professional, staying in constant view of the patient at all times and focused on the patient at all times. Does NOT take independent action(s) with patients. T asks must be directed or approved by the RN. Other duties as assigned by the RN or management leader. Certifications and Licensures Credential:BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or transfer Qualification Source: AHA Credential:PCT: MMH PCT/CNA/EMT/LPN Certification Equivalent Experience: One of the following is required: A State of Michigan registry document as a certified Nursing Assistant (CNA) or internal MyMichigan Health Patient Care Technician certification or completion of Emergency Medical Technician (EMT) certification culminating in licensure in the State of Michigan or completion of an accredited Licensed Practical Nurse Program culminating in licensure in the State of Michigan or successful completion of one semester of nursing clinical education by an Accredited Registered Nurse Program or Medical Assistant with the following: Registered Medical Assistant (RMA) through American Medical Technologist (AMT), Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA), or equivalent Medical Assistant Credential such as Certified Clinical Medical Assistant CCMA, etc. Credential:TEAM ADVANCED: Techniques for Effective Aggression Mgt Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification) Required Education Education: High School Other Information EXPERIENCE, TRAINING AND SKILLS: Computer experience required. Good organizational skills, a team player and ability to work under high pressure. Ability to exercise good judgement. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Medium. Must be able to occasionally (0-33% of the workday) lift or carry 21-50 lbs., frequently 34-66% of the workday 20 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% or the workday) 10 lbs. Equivalent Experience and Other Comments (Education)

The Retail Pharmacy Technician is an entry level position. Following a training period of approximately 3-4 weeks, the Technician should be able to decipher and enter orders on the computer, charge, fill orders, answer phones and doors, file, and stock the department. Delivery of emergency room prescriptions to patients as part of the meds to beds programs. Requires professional judgment and problem-solving skills. Responsibilities (25%) * Fill and prepares prescriptions for final verification by pharmacist. Gather insurance information and work with doctor's offices, nurses, and case workers to coordinate medication needs. This includes coordinating and filling: specialty medications while adhering to accreditation standards and requirements, prescriptions for those on employee insurance, prescriptions for Meds to Beds patients and any other prescriptions received by the pharmacy. (25%) * Enter prescriptions into the computer in an accurate and timely manner from in-person, fax, electronic, and telephone sources. (25%) * Pull medications, order medications, and restock the department. This will require conducting frequent and accurate inventory counts and making purchasing decisions on medications based upon par levels and anticipated future needs. Purchase medications utilizing the appropriate software programs and methods. Knowledge and understanding of 340b is required and all policies and procedures regarding 340b will be followed at all times. Ensure that all supplies (labels, bottles, etc.) are adequately stocked to meet patient needs. (10%) * Gather, review, and interpret information from the electronic medical record (EMR) and from other disciplines (nursing, case management, etc.) to determine patient eligibility for enrollment in the Meds?to?Beds program and enroll them. Once enrolled, technician will ensure ongoing eligibility in addition to gathering insurance information and correct routing of discharge prescriptions to the correct pharmacy. Coordinate discharge medication needs with case management, social work, floor nurses, and at times, physicians. (10%) * Deliver completed and pharmacist checked prescriptions to the patients bedsides, to eligible patients by mail and to patients at pickup. Collect prescription co-payment via the cash register and point-of-sale software. (5%) Maintain prescription and OTC area including but not limited to ordering, stocking, outdates, and maintaining cleanliness. Certifications and Licensures PHARM TECH: Pharmacy Technician Licensure Equivalent Experience: New hires and transfers before October 1, 2015 must possess a full technician license or limited pharmacy license through the state of Michigan. Effective October 1, 2015, all incumbents, new hires and transfers to this position must possess a pharmacy technician temporary, limited or full license through the state of Michigan. Individuals with a temporary license through the state of Michigan within 12 months of obtaining the temporary license. Required Education Education: High School Diploma or GED Other Information OTHER DUTIES AND RESPONSIBILITIES: Create labels using the computer in an accurate and timely manner. Answer questions from nursing, case management, and physicians regarding co-payment & prescription costs for patients. Process prior authorizations in a timely manner. Work with case management to assist patients without prescription insurance coverage. This includes offering prescriptions for the cash price, suggesting financial assistance when eligible and using A/R accounts for those that qualify, etc. Receive drug deliveries from wholesaler. Order additional supplies using appropriate system. (Infor/Lawson, Staples etc.) Conduct accurate inventory counts and document all controlled substance dispenses according to policy. Collect prescription co?payment via cash register or tablet utilizing point of sale software. Remove and return recalled drugs from physical inventory when appropriate. Assist retail customers at outpatient windows with drop / pick-up functions. Perform other duties pertinent to position as requested by supervising pharmacist or pharmacy manager. Computer experience required. Good math skills (pass a standard test), good organizational skills, a team player and ability to work under high pressure and time constraints are all required. Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health. Medical Terminology knowledge preferred. Hospital or Retail Pharmacy experience preferred.