Operating Room Liaison I - Travel
Liaison Job In Tulsa, OK
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. How You Will Make a Difference Do you thrive in fast-paced environments where no two days are the same? Are you the type of person who loves to be the problem solver or point person? If all these things appeal to you, we'd love to discuss you joining the STERIS team.
Communication is one of the most critical aspects of any job, but it is especially important in the Operating Room. Our Operating Room Liaisons are responsible for building important relationships between the sterile processing staff and facility administrators. They are the go-to person, making sure everything is in place for every surgery and solving any problem that could arise, whether it's a missing or dirty instrument or a scheduling mishap.
What You Will Do
* Keep track of case flow during the day and notify the Sterile Processing Department in advance of additional needs.
* Assist with the planning and coordination of instrument turnarounds and communicate with the surgical team regarding information that may affect surgery start time
* Review the accuracy of surgical trays and resolve any discrepancies that may arise
* Perform data analysis to understand trends and identify operational issues within the Operating Room and Sterile Processing Department
* Ensure quality of care by assisting in the cleaning and maintenance of instrumentation
What You Need to Be Successful
* 2 - year relevant work experience and/or training in lieu of Associate Degree
* 1 - year relevant work experience with Associate Degree
* Requires thorough working knowledge of Microsoft Office applications and is capable of learning software programs and/or hardware as required. Requires Smart Phone knowledge.
* Certified in related field or ability to obtain certification within 12 months required.
* Knowledge of OR workflow, procedures, medical terminology, instrumentation.
* Knowledge of infection control and health & safety policies and procedures.
* Ability to communicate effectively with supervisor coworkers and all levels of a hospital, including the Operating Room and physicians.
* Demonstrated customer centric behavior. Proficient analytical skills.
* Demonstrated ability to identify, plan, and resolve issues in complex situations.
* Ability to multi-task projects including the ability to plan and organize.
* Flexible and self-motivated.
* Ability to read and understand applicable Standard Operating Procedures.
What We're Offering You in Return
Employees are what makes a company great, so we believe it's important to take care of them just like we take care of our Customers and their patients. In addition to being a global organization and industry leader with ample room to grow your career, we also offer benefits including Medical/Vision/Dental, Paid Time Off, and a 401(k) with company match.
Our motto in the Sterile Processing Department is simple: 100% complete, 100% sterile, 100% on time. As an Operating Room Liaison, you play a crucial role in making sure we live up to that standard. If you're looking for the chance to be a part of a team that impacts dozens of people a day, and you want to further your career with a company that offers several opportunities for career development, click the apply button below. Let's create a healthier and safer world, together.
Pay range for this opportunity is $19.71 - $27.51.This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Req ID: 47692
Job Category: Clinical Support/Instrument Processing/Education
Location:
Tulsa, OK, US, 74008
Workplace Type: Remote
Life at STERIS
STERIS Sustainability
Customer Relationship Liaison (Full-time)
Liaison Job In Tulsa, OK
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after 30 days of employment
+ Employee stock purchase plan
+ Tuition reimbursement
+ Development opportunities to grow your career with a global company
**JOB SUMMARY**
This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home healthcare needs.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
+ Acts as a single point of contact for a specific account or accounts.
+ Responds to customer needs, concerns and complaints in a timely manner.
+ Consults with clients and referral sources on products and necessary equipment.
+ Obtains all documentation to be scanned and batched at the Branch.
+ Manages all follow-up functions with the account, post set-up.
+ Oversees all transactions coming from a specific account(s), including all referral sources.
+ Obtains all required documentation for orders to be entered into the system, service scheduling and billing/payment.
+ Contacts patients to confirm orders and communicates any financial obligations before referral for delivery/service scheduling.
+ Assesses patient's needs and promotes company products/services at office visits, as appropriate.
+ Proactively resolves issues by anticipating and identifying problems then coordinating the appropriate solution(s).
+ Troubleshoots any issues that may arise with the medical groups and any relevant on-site departments.
+ Assists medical groups and/or other provider groups to understand the products and services available under the contract.
+ Assists in the utilization process as well as transitioning members related to capitation switch outs.
+ Coordinates patient services with physicians and medical groups.
+ Identifies and develops strategic relationships within the institution that will enhance patient care.
+ Participates in the institution's quality assurance/performance improvement initiatives as requested.
+ Performs timely follow up on initial/renewal authorizations to maintain reimbursement of products/services.
+ Performs follow up on outstanding CMNs, Renewal CMNs, and prescriptions.
+ May instruct patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services in accordance with training received and approved by state licensure limitations.
+ Responds to emergency calls and related needs as needed during regular business hours and on an On-Call basis.
+ Effectively works and coordinates timely discharges with Customer Care Center and/or Branch Customer Service Team.
+ Operates a Personally Owned Vehicle (POV) in accordance with the essential job functions.
+ Sets-up and delivers home healthcare products and services.
+ Performs other duties as required.
MINIMUM REQUIRED QUALIFICATIONS
**Education and/or Experience**
+ High School diploma required
+ At least 2 years of related experience
+ Must be at least 21 years of age or older at the time of hire.
+ Minimum of three years driving history required.
- Demonstrated ability to build and maintain solid working relationships with internal and external customers.
- Learn and comply with all POV requirements applicable for the safe and complaint use of POVs.
- Participate in and successfully complete ongoing training and development to become and remain qualified to perform the essential job functions.
- Geographically located within the assigned territory.
**Certificates, Licenses, Registrations or Professional Designations**
+ Must Poses a Valid Driver's License
**SKILLS, KNOWLEDGE AND ABILITIES**
+ Business Acumen
+ Problem Solving/Analysis
+ Communication Proficiency
+ Personal Effectiveness/Credibility
**Computer Skills**
+ Basic skills in Access, Excel, PowerPoint, MS Project, Visio, Word
**Language Skills**
+ English (reading, writing, verbal)
**Mathematical Skills**
+ Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data
**PHYSICAL DEMANDS**
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). In addition:
- Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand-held device, telephone and use a document imaging system and manipulate documents.
- Regularly required to read documents and write neatly, legibility and transcribe accurate information and numbers/values.
- Employee continually engages in activities that require talking and hearing.
- This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
- The employee must be able to safely operate and possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job.
- Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.
- The position requires occasional lifting and/or moving items up of to 25 pounds frequently and occasionally up to 40lbs.
**The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
**WORK ENVIRONMENT**
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. In addition:
- The employee is required to inspect and safely operate a motor vehicle during the day and night and in a wide range of weather and traffic conditions.
- The noise level in the work environment is varies based on the locations or activities proximate to which can range from low to high.
- There is moderate exposure to dust, fume, mists and odors.
- Temperature ranges from normal indoor climate-controlled environment in buildings or vehicles and various outdoor conditions and temperature extremes encountered throughout the year in a variety of US states.
- General lighting is generally provided via florescent lighting indoors, and natural lighting outdoors, and low light conditions consistent with outdoor and/or night working environment.
- May be required to receive vaccinations and participate in medical assessments and testing consistent with the work environment or patients exposed to.
- Will be required to wear various personal protective equipment consistent with the hazards encountered in this role.
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.
Hospice Business Development Liaison
Liaison Job In Tulsa, OK
The Choice Hospice Business Development Liaison is a passionate hospice advocate that has existing referral relationships and can create strong, new personal connections quickly. The Choice Hospice BDL is responsible for educating Patients, Doctors, Hospitals, Skilled Nursing Facilities, Senior Living and the general community on hospice appropriateness and the benefits of hospice & palliative care. Ensuring growth of the agency through service to the Elderly, Chronic, Seriously Ill, their families and those clinicians who care for this population.
As a Hospice Business Development Liaison, you will:
Establish new referral relationships, presenting Choice Hospice's compelling care model in such a way that Choice becomes the hospice care “provider of choice.”
Ensure growth of the agency through service to the Elderly, Chronic, Seriously Ill, their families, and those clinicians who care for this population.
Demonstrate an in-depth knowledge of, and ensure compliance with, all local, state and federal laws relating to marketing of the agency.
Establish a public relations program for interpretation of the agency's services and to foster good working relations with physicians and community agencies.
Meets and/or exceeds admission goals on a monthly basis.
Requirements
Minimum of 2 years home health or hospice sales experience preferred
Valid Driver's License
Valid Auto Insurance
HomeCare HomeBase experience preferred
Benefits and Perks
Medical, Dental, Vision Insurance
401k with matching
Health Savings Account
Life Insurance
Short & Long Term Disability Insurance
Paid Time Off
Paid Holidays
Company Car & Gas Card
Associate Director- Diagnostic Medical Science Liaison (DxMSL) South
Liaison Job In Tulsa, OK
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Organization Overview:
The Diagnostic Medical Science Liaison (DxMSL) role is a position specifically designed to meet the needs of imaging physicians and other AD healthcare professionals by supporting the appropriate use of Lilly's positron emission tomography (PET) diagnostic imaging tracers, providing image interpretation training (reader training), disease state education, and responding to requests for medical/scientific information including image interpretation, disease state, advanced interpretation techniques, non-imaging diagnostics for Alzheimer's Disease, and other related fields. DxMSLs also recognize and communicate feedback and insights of strategic importance from their interactions with physicians and other AD healthcare professionals to better inform Lilly's strategic direction.
Responsibilities:
Maintain and effectively communicate scientific knowledge. Successful DxMSLs engage in continuous learning to maintain the highest level of medical/clinical expertise within the AD diagnostic ecosystem. This enables the DxMSLs to address scientific questions and establish themselves as a reliable, trusted resource of unbiased, accurate, and up-to-date medical and scientific knowledge requested by their customers.
Excel at customer engagement and support medical/scientific information needs. DxMSLs spend most of their time field-based and customer-facing, engaging in mutually beneficial dialogue with physicians and AD HCPs. DxMSLs serve as one of the primary interfaces between Lilly medical and customers to deliver best-in-class experiences. Core to the role is the ability to address customer questions, create medically approved content to meet the educational needs of the customer, and provided education and training on the interpretation methodology of currently available Lilly PET imaging tracers, and provide advanced disease state and product information. Additionally, DxMSLs connect community-based physicians with other Lilly resources or internal business partners as appropriate and identify possible collaborative opportunities for external collaboration.
Demonstrate strategic vision and leadership. DxMSLs gather medical diagnostic insights to refine the AD diagnostic strategy and continue to close the gap on unmet educational needs for AD HCPs. They actively contribute to medical planning and strategy and cultivate internal networks while collaborating effectively across functions.
Execute exceptional territory coverage. DxMSLs act as the primary diagnostic resource to imaging and AD HCPs to establish, foster, cultivate and maintain peer relationships. DxMSLs are expected to execute tactical territory planning and prioritization to maximize efficiency in the field.
Basic Requirements:
* An advanced degree in health sciences (PharmD, PA, NP, or PhD in a medically related field) is required with at least 3-4 years of relevant clinical, diagnostic, or therapeutic area experience desired.
* Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
* Valid U.S. driver's license with acceptable record.
Additional Skills/Preferences:
* Experience in pharmaceutical industry preferred
* Learning agility to comprehend and effectively communicate large amounts of complex scientific content in a clear and concise fashion
* Advanced presentation and computer skills with expertise in literature identification
* Excellent oral and written communication and interpersonal skills
* Self-directed and able to work alone in the field effectively managing multiple priorities and projects.
* Familiarity with health systems, academic communities, medical research, and medical education process highly valued
* Familiarity with radiopharmaceutical/radiology industry including distribution channels and nuclear medicine imaging
* Strong teamwork and interpersonal skills, including high emotional intelligence and the ability to engage in professional relationship building and networking
* Bilingual preferred but not required
Additional Information:
* Field based position with travel estimated up to 80%; occasional weekends.
* Territory covers South United States- Arkansas, Mississippi, Louisiana, and Oklahoma, with a primary focus on diagnostic imaging centers, hospitals, and academic facilities.
* Qualified candidates should live in a city within the geography with accessibility to a major hub airport within 30 miles
* Acceptable driving record is required
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$145,500 - $213,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
#WeAreLilly
Associate Director- Diagnostic Medical Science Liaison (DxMSL) South
Liaison Job In Tulsa, OK
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Organization Overview:
The Diagnostic Medical Science Liaison (DxMSL) role is a position specifically designed to meet the needs of imaging physicians and other AD healthcare professionals by supporting the appropriate use of Lilly's positron emission tomography (PET) diagnostic imaging tracers, providing image interpretation training (reader training), disease state education, and responding to requests for medical/scientific information including image interpretation, disease state, advanced interpretation techniques, non-imaging diagnostics for Alzheimer's Disease, and other related fields. DxMSLs also recognize and communicate feedback and insights of strategic importance from their interactions with physicians and other AD healthcare professionals to better inform Lilly's strategic direction.
Responsibilities:
**Maintain and effectively communicate scientific knowledge** **.** Successful DxMSLs engage in continuous learning to maintain the highest level of medical/clinical expertise within the AD diagnostic ecosystem. This enables the DxMSLs to address scientific questions and establish themselves as a reliable, trusted resource of unbiased, accurate, and up-to-date medical and scientific knowledge requested by their customers.
**Excel at customer engagement and support medical/scientific information needs** . DxMSLs spend most of their time field-based and customer-facing, engaging in mutually beneficial dialogue with physicians and AD HCPs. DxMSLs serve as one of the primary interfaces between Lilly medical and customers to deliver best-in-class experiences. Core to the role is the ability to address customer questions, create medically approved content to meet the educational needs of the customer, and provided education and training on the interpretation methodology of currently available Lilly PET imaging tracers, and provide advanced disease state and product information. Additionally, DxMSLs connect community-based physicians with other Lilly resources or internal business partners as appropriate and identify possible collaborative opportunities for external collaboration.
**Demonstrate strategic vision and leadership** . DxMSLs gather medical diagnostic insights to refine the AD diagnostic strategy and continue to close the gap on unmet educational needs for AD HCPs. They actively contribute to medical planning and strategy and cultivate internal networks while collaborating effectively across functions.
**Execute exceptional territory** **coverage** . DxMSLs act as the primary diagnostic resource to imaging and AD HCPs to establish, foster, cultivate and maintain peer relationships. DxMSLs are expected to execute tactical territory planning and prioritization to maximize efficiency in the field.
**Basic Requirements:**
+ An advanced degree in health sciences (PharmD, PA, NP, or PhD in a medically related field) is required with at least 3-4 years of relevant clinical, diagnostic, or therapeutic area experience desired.
+ Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
+ Valid U.S. driver's license with acceptable record.
**Additional Skills/Preferences:**
+ Experience in pharmaceutical industry preferred
+ Learning agility to comprehend and effectively communicate large amounts of complex scientific content in a clear and concise fashion
+ Advanced presentation and computer skills with expertise in literature identification
+ Excellent oral and written communication and interpersonal skills
+ Self-directed and able to work alone in the field effectively managing multiple priorities and projects.
+ Familiarity with health systems, academic communities, medical research, and medical education process highly valued
+ Familiarity with radiopharmaceutical/radiology industry including distribution channels and nuclear medicine imaging
+ Strong teamwork and interpersonal skills, including high emotional intelligence and the ability to engage in professional relationship building and networking
+ Bilingual preferred but not required
Additional Information:
+ Field based position with travel estimated up to 80%; occasional weekends.
+ Territory covers South United States- Arkansas, Mississippi, Louisiana, and Oklahoma, with a primary focus on diagnostic imaging centers, hospitals, and academic facilities.
+ Qualified candidates should live in a city within the geography with accessibility to a major hub airport within 30 miles
+ Acceptable driving record is required
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ******************************************************* ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups.
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$145,500 - $213,400
Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
\#WeAreLilly
Home Health Marketing - Outreach Coordinator
Liaison Job In Tulsa, OK
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A career with Brookdale Healthcare Services has never been so rewarding! Brookdale Home Health is ranked among the Top Ten largest home heath companies in the country. Many of our agencies carry a five-star rating and are recognized by Decision Health as Home Care Elite agencies. We own and operate more than 80+ agencies nationwide, serving approximately 17,000 patients throughout our Brookdale Home Health Division.
Brookdale. Bringing new life to senior living.
Job Description
We are looking for a Seasoned Home Health or Hospice Sales and Marketing Coordinator who holds a current book of business in and around Tulsa, OK.
Key responsibilities include:
* Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities
* Managing all aspects of organization marketing including managing the members of the marketing team
* Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns
* In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community
At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement
Qualifications
We seek the following principal qualifications:
* 2 years of experience in sales or public relations preferably in a home health care company
* Familiarity with health care reimbursement
* Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place
Outreach Coordinator
Liaison Job In Tulsa, OK
Job Title: Outreach Coordinator
Reports to: Outreach Manager Job Type: Full-Time SBCS has partnered with one of our favorite non-profits to locate a dedicated Outreach Coorindator
BeHeard operates a mobile drop-in center that provides essential services to those in need. These include showers through a shower trailer, laundry through a laundry trailer, clothing through a clothing trailer, haircuts from a barbershop bus, a job program, resources, and more. Our mission is to use soul work and social work to benefit the community, businesses and those experiencing homelessness. Our ultimate goal is to help end homelessness one person and one shower at a time.
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Position Summary
The Outreach Assistant is a frontline team member responsible for engaging directly with individuals experiencing homelessness and supporting the delivery of Be Heard Movements outreach services. This role involves providing compassionate care, maintaining a welcoming environment for guests, and working outdoors in varying weather conditions. The Outreach Assistant plays a key role in ensuring guests have access to essential services while upholding the organizations mission and values.
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Key Responsibilities
Guest Engagement and Support
· Interact directly with guests to provide a welcoming and supportive environment.
· Assist guests with accessing services, including mobile showers, laundry, clothing distribution, and case management resources.
· Address guest questions, concerns, and needs with empathy and professionalism.
Service Delivery
· Set up and break down outreach sites, including mobile service units, equipment, and supplies.
· Maintain cleanliness and organization of service areas to ensure a safe and dignified experience for guests.
· Monitor guest flow and coordinate with other team members to ensure smooth service delivery.
Team Collaboration
· Work closely with the Outreach Manager, other team members, and volunteers to implement daily operations.
· Assist in training and guiding volunteers during outreach events.
· Report guest concerns or incidents to the Outreach Manager promptly and accurately.
Data Collection
· Record guest interactions and services provided in the BeHeard CRM system for impact tracking and reporting purposes.
· Ensure accurate and timely data entry in alignment with organizational standards.
Other Duties
· Assist with transportation of supplies and equipment using the organizations vehicles as needed.
· Perform other duties as assigned by the Outreach Manager to support the mission and operations of BeHeard Movement.
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Qualifications
Education and Experience:
· High school diploma or equivalent required.
· Previous experience in outreach, social services, or customer-facing roles is a plus.
Skills and Competencies:
· Compassionate and patient with strong interpersonal skills.
· Ability to work effectively with individuals from diverse backgrounds.
· Strong organizational and time-management abilities.
· Comfortable working outdoors in varying weather conditions.
· Basic proficiency with technology, including data entry and CRM systems (training will be provided).
Requirements:
· Ability to lift and move equipment weighing up to 25 lbs.
· Availability to work flexible hours, including early mornings, evenings, and weekends as needed.
· Commitment to the mission and values of Be Heard Movement.
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How to Apply
Interested candidates should submit their resume, a cover letter outlining their qualifications and passion for the mission, and two professional references. Applications will be reviewed on a rolling basis.
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Assisted Living Clinical Coordinator RN
Liaison Job In Tulsa, OK
Job Requirements:
Licensed as a registered nurse in the State of Oklahoma.
Minimum of two (2) years work experience as a nurse in a long-term care environment preferred.
Meets all state requirements for and is certified in Food Handling.
Commitment to person-centered and resident-directed care is essential.
Must have knowledge of federal and state regulations governing clinical care and nursing practice in long-term care.
Must have demonstrated leadership qualities, supervisory skills, and interpersonal relationship skills.
Responsibilities:
Meets all resident, Holliman, Barnes, and Marshall-Gaddy needs by actively assisting (to the extent of cross training and certification) in all tasks to meet identified needs.
Daily
Review and sign incident reports
Fill as needed as CMA or Nurse
Quarterly
Review nutritional reports and collaborate with dietician, podiatrist, audiologist, director and physicians to accommodate resident diets while maintaining resident preferences.
Review pharmacy reports.
Participate in QI meetings.
Review and Complete Pain Assessments
Review Labs Results
Monthly
Assist in nurse education as needed.
Complete resident assessments for annual reviews.
Review medication orders to ensure accuracy and assist in education as needed.
Review infection control with director.
Assist in reviewing and updating resident care plans with director.
Ensure physician order are signed and in charts
Weekly
Track and complete destruction of medications as needed.
Review incident reports with director.
PRN
Complete move in assessments within 30 days prior of move-in or on day of move-in.
Review move-ins to ensure all clinical data was collected.
Reassess pain assessments that are greater than a 5.
Order Durable Medical Equipment
Coordinate Care Plan Meetings
Address any medication errors
Community Liaison (Tulsa)
Liaison Job In Tulsa, OK
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Ennoble Care is seeking a full-time, preferred experienced Community Liaison for our Tulsa, OK region! The Community Liaison will be responsible for interaction in the community and promoting company services and House Calls and Hospice services.
Analyze the potential of the company's service area to determine target markets.
Visit Doctor' offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities and other possible sources of referrals to present Agency credentials and obtain patient referrals.
Analyze the company's organization to determine its strengths and weaknesses.
Analyze past and current marketing data.
Complete an analysis of the company's "product" line.
Analyze patient/company relationships.
Develop sales/marketing objectives and sales projections.
Develop a marketing plan, identifying priorities and sets a reasonable timetable.
Implement marketing plan staying within established timetable.
Review and evaluate the analyses and plan on an established basis.
Attend IDG meetings, as appropriate.
Assist office staff as needed with going to updates, etc.
Provide community outreach and education.
Job Qualifications
At least 3 years experience in marketing, nursing or social work interacting with health agencies/professionals.
Must be organized and detail oriented.
Must be able to communicate effectively orally and in writing.
Must be a licensed driver with an insured automobile in good working order.
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Behavioral Health Case Management Coordinator (Case Management)
Liaison Job In Tulsa, OK
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
This position is responsible for performing behavioral health case management in accordance with accepted department criteria. Consulting with physicians, providers, members, and other resources to assess, plan, facilitate, coordinate, monitor, evaluate, and advocate options and services required to meet an individual and family comprehensive health needs. Using communication and available resources to promote quality, cost effective outcomes; serving as liaison to providers, physicians, and members.
Required Job Qualifications:
* Registered Nurse (RN) OR Masters-level Behavioral Health Professional or Doctoral degree in a Behavioral Health field (LCSW, LPC, LMFT, Licensed PhD Psychologist) with a license to practice at the independent level in this field. Current, valid, unrestricted clinical license in state of operations.
* 2 years clinical experience of direct clinical care to the consumer.
* Utilization management, discharge planning or managed care experience.
* Customer service oriented.
* PC and database experience.
* Verbal and written communication skills.
Preferred Job Qualifications:
* Case Management Certification (CCM).
* 3 years clinical practice experience.
* Familiarity with ancillary services, for example, wellness or community-based programs (housing, family support services).
* Provider side insurance experience.
* Familiarity with Utilization Management or Case Management activities and standardized criteria sets.
* Bilingual in English/Spanish or English/Polish
This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.
#LI-LO1
#LI-Telecommute
INAK
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting **************************************
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$60,300.00 - $133,400.00
Medical Management - Intake Coordinator 145-1029
Liaison Job In Tulsa, OK
KEY RESPONSIBILITIES: * Prepares correspondence to members, providers, and facilities. * Provides follow up with providers and members as needed.
* Reviews service requests for completeness of information.
* Enters information into the database, compiles data and runs reports.
* Receives telephone calls, answers non-clinical questions and takes information, or refers callers to appropriate parties.
* Investigates and researches calls from members, physician offices, ancillary vendors, and facilities to facilitate the authorization process.
* Duties and responsibilities of this role are clerical in nature and are not involved in in the interpretation of clinical information or evaluations.
* Performs other duties as assigned.
QUALIFICATIONS:
* Possess strong oral and written communication skills.
* Successful completion of Health Care Sanctions background check.
* Ability to reason logically and to use good judgment when interpreting materials or situations.
* Ability to organize time effectively and set priorities.
* Basic knowledge of medical terminology.
* Proficient in Microsoft applications.
EDUCATION/EXPERIENCE:
* High School Diploma or equivalent.
* Two years related work experience in medical, insurance or doctor's office environment preferred.
* Successful completion of college level education in health-related field may be applied in lieu of work experience.
CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin
Other details
* Job Family Commercial
* Pay Type Hourly
Apply Now
* Tulsa, OK, USA
Risk Management Coordinator
Liaison Job In Tulsa, OK
Join our team as a day shift, full-time, Risk Management Coordinator in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better * Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
* People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
* Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
* Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
Responsibilities
The Risk Management Coordinator is responsible for the execution of the Ardent Risk Management Program across their facility / facilities. This position develops and supports facility level risk management activities and programs. This position will be responsible to implement Risk Management needs across the facility, including risk management policy and procedures. Furthermore, provide risk identification and mitigation, as well as education, support, and event investigations related to risk management. This position will also support patient safety and quality activities as needed.
Qualifications
Job Requirements:
* High School Diploma or GED
* BLS Certification
Preferred Job Requirements:
* Current CMA, RMA or ABR certification
Showroom Coordinator
Liaison Job In Tulsa, OK
For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.
What we offer:
Starting pay is $15/hour
Health, dental, vision
Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life
401(k) Option with company match
Gym Discounts
Free Saturday Lunches
5 Day work week
Christmas Club savings plan
Paid Volunteer Time Off
Paid Time Off
Job Responsibilities are as follows:
Greets each person as they come into the store using the Nelson Meet and Greet
Logs every guest into Next Up and CRM (get their name and/or reason for their visit)
Oversees the Next Up operation in the dealership for accuracy and smooth guest flow
Trains new Client Advisors on Next Up system
Alerts Team Leads and the GM when the Next Up system is not able to operate based on Client Advisor to Guest ratio
Observes the showroom for Client Advisor and guest needs
Watches the lot for a need for a Client Advisor to meet the guest on the lot
Alerts the appropriate person to special needs for dealership maintenance
Acts as concierge to aid sales team when needed
Is fluent in the Nelson new process
Knowledgeable on dealerships’ manufacturer cars and functions
Conducts car deliveries for the Client Advisors
Schedules car deliveries when applicable
Able to present the protection packages, concept statement, and Nelson Difference
Helps maintain showroom amenities without sacrificing guest observance
Gains guest preferences during delivery
Has an understanding of the A2Z process
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Victory North Kids Coordinator
Liaison Job In Tulsa, OK
Position Status: Part time Classification: Non-Exempt The Kids Coordinator is responsible for providing leadership, growth, and excellence to the Victory Kids ministry. The Kids Coordinator will direct the Kids team through successfully maintaining a high quality, safe, creative and life-changing ministry for children and their families.
DUTIES AND RESPONSIBILITIES
Develop a clearly defined strategy for discipleship within the Kids Ministry that works in conjunction with the overall vision of Victory Kids.
Assist in creating environments, activities, and programming that will facilitate connection, learning, and spiritual growth in Victory Kids to include but not limited to; weekend services, Big Rock Events, and Family events.
Build and develop the Victory Kids Dream Team.
Implement strategy for whole-family discipleship; connecting church to home.
Share in the weekend teaching responsibility of Victory Kids.
Helps to ensure the safety and welfare of the children and protects each from physical or emotional harm. This includes performing all tasks with an appropriate level of confidentiality.
Treats all children, families, and staff members with dignity and respect, and allow for individual differences.
Familiar with all safety, health, and emergency policies of the program and ready to implement them when necessary.
Maintains appropriate communication with staff, children, and families in a warm and professional manner.
Attends departmental, staff and other meetings.
Available and assists with Special Events and ministry functions, as needed.
Provide pastoral care before and after services.
QUALIFICATIONS
Previous experience directing a children's ministry, including leadership of ministry staff (paid or volunteer).
Meets Biblical qualifications for pastoral leadership.
Ability to understand and follow specific instructions and procedures.
Ability to communicate effectively, both orally and in writing.
Ability to provide a supportive and caring environment for children and families.
All employees, regardless of position, serve as role models for children and adolescents who are served by our ministry. Therefore, each employee must at all times be emotionally stable and able to function effectively with children, adolescents and adults who may have mental or behavioral health problems. The staff must be able to demonstrate appropriate behavior, expression of emotions, as well as role modeling.
ESSENTIAL JOB FUNCTIONS
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to:
Sitting, standing, bending, kneeling, squatting, crawling, stooping, walking, and the ability to lift and carry up to 25 pounds and in case of emergency a 40-pound child;
Manual dexterity with the use of hands, fingers to feel objects, tools, and controls;
Sighted with color, peripheral, near, and far vision;
Hearing and speaking;
Excellent English communication skills.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Ministry Requirements
Maintains Victory protocol, policies and procedures.
Demonstrates integrity.
Performs and maintains tasks with an appropriate level of confidentiality.
Models the biblical standard of personal conduct and lifestyle that is expected of all Victory Team staff members as outlined in the Honor Code and Employee Handbook.
Fully participates in the life of the church as an active member in good standing with Victory.
Supports and adheres to the mission, vision, values, and philosophy of Victory.
Submits to and supports the leadership of Victory.
Works well as a team player with leaders, staff, and volunteers.
*Additional duties and responsibilities may be added to this at any time. The job description does not state or imply that these are the only activities to be performed by the employee holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.
Spiritual Formation Coordinator
Liaison Job In Tulsa, OK
JOB TITLE
Spiritual Formation Coordinator
MUST DO
Serve as the strategic partner and the go-to person for the Spiritual Formation Team to rely on.
RESPONSIBILITIES
Anticipate the needs of the Spiritual Formation Director and proactively present solutions.
Own the Spiritual Formation Team calendar and proactively plan for upcoming events and ministry seasons.
Serve as the “Gatekeeper” and be the main point of contact between the Spiritual Formation Team and all other WGM ministry and support teams.
Serve as the Project Manager for seasonal projects (Bible Studies, Summer studies, etc.)
Responsible for the creation and implementation of communication strategies for all COTMU programs (email cadence, announcements, etc.)
Create, implement, and manage systems to support COTMU programs, including, but not limited to, Microsoft Teams file storage, scholarship process, payment management system, etc.
Assist the Spiritual Formation Pastors in building and managing volunteer teams for ministry environments
Responsible for the purchasing of all necessary food and supplies for COTMU programs.
Manage all Rock-related groups, including current classes, applications, and registrations for new classes.
Oversee the set-up/tear-down process for all COTMU environments.
Prepare materials/agendas for meetings, attend and record notes, and ensure meetings stay on task and are productive and efficient.
Assist the team with administrative duties, including, but not limited to, calendar management, responding to emails, high-level priorities, organizing meetings, budgeting, purchasing, receipt coding, and other related duties.
REQUIREMENTS
2-3 years of experience in a similar role (Executive Assistant)
Passionate about biblical-theological education in the local church
Strong organization and administrative skills
Ability to maintain confidential and sensitive information
Ability to work well and effectively with a team
Proactive problem solver with the ability to juggle multiple projects
The ability to go with the flow but also bring structure where needed
A systems wizard who loves to connect processes to building healthy ministries
Proficient in Microsoft Office Suite (Word and Excel)
WORK SCHEDULE
40 hours per week
Monday - Thursday, 9:00 AM - 5:00 PM, Friday is a flex day
Additional hours required during COTMU programs
BIM Coodinator
Liaison Job In Tulsa, OK
About the Role
The BIM Coordinator position is responsible for managing and implementing the success of the virtual construction model. This role will require receiving digital content from Architects, Engineers, Subcontractors, and Owners and coordinating the content between disciplines. The BIM Coordinator role will require daily correspondence with the Project Team to resolve model conflicts, coordinate installation sequences, or address constructability items. This position will be responsible for coordinating with the Project Manager and Superintendent regarding overall project planning, scheduling, project quantities, quality control, safety management, and owner and architect relationships.
Oversees the construction model from start to finish according to the Crossland Construction BIM Execution Plan. Review the BIM Execution Plan with the Owner and capture project specific requirements regarding the final deliverable. The coordination issues will be updated per the plan and communicated to all subcontractors, suppliers, owners, architects and field personnel.
Coordinates with Subcontractors that model content reflect all change orders, RFI's, ASI's, issued from the Architect and Engineer in a timely fashion.
Checks shop drawings of all items in a timely manner for accuracy and compliance with specifications. Follows up with Project Manager to make sure they are not delaying progress per internal schedules. Communicates any problems to the Project Manager and Superintendent.
Produce all content and presentation material for Operational Review meetings. Content will be produced from the BIM model along with references to the Construction Documents and Shop Drawings. BIM Coordinator will present operation review content to the Owner and Construction Team.
Ensures work put in place is accurate to what is developed in the BIM Model. If installed content deviates from the BIM model, coordinate with the Superintendent and Subcontractor on necessary corrections to the field condition or as built model.
Provide Owner a final construction model that reflects the as-built condition and all project specific information associated with the BIM Execution Plan.
Drug screen, physical and criminal background check is required of successful candidates.
Essential Responsibilities
Know and understand safety policies.
Create and Manage BIM Execution Plan for individual projects.
Manage BIM Content from Owners, Architects, Engineers, and Subcontractors.
Use Autodesk software to track, organize, and run clash detection for the BIM model as it progresses in design and construction.
Schedule and organize BIM coordination meetings with Owner, Architects, Engineers, and Subcontractors.
Create weekly agendas and distribute progress schedules for BIM Coordination Meetings.
Track all coordination items and distribute the Project Team weekly.
Review and manage Subcontractor content per the BIM Execution Plan.
Collaborate with Project Managers and Superintendents to understand constructability and incorporate necessary changes as coordination progresses.
Train Construction Management Team on using coordination tools and software to implement and utilize BIM Field Station.
Review as-built conditions with construction model content.
Create and manage BIM progress and schedule using company standards and software.
Participate in Submittal organization, distribution and coordination to ensure quality control.
Attend and document meetings on and offsite.
Coordination with Owner, Architect and Engineers as directed by the PM.
Qualifications
Bachelor's or Associate degree in Architecture, Engineering, Construction Management, Computer Science, or related field.
2 years of experience working in engineering, architecture, and/or construction industry.
Proficiency in a BIM content platform, such as Revit or similar.
Proficiency in a BIM Coordination platform or tool, such as Navisworks, BIM 360, or similar.
Proficiency in a 2D/3D modelling platform, such as AutoCAD, SolidWorks, or similar.
The ability to organize and prioritize effectively and balance assigned work in our constantly evolving environment
Strong presentation skills are essential for demonstrating BIM content and reviewing building system operation to the Owner.
Strong interpersonal, collaboration, and communication skills are essential for team-based working environment.
Benefits + Paid Time Off
When you want the best team, you offer benefits accordingly. Competitive pay, a family atmosphere, and great benefits are part of our culture of celebrating and appreciating our people.
Health, Dental and Vision Insurance
Life Insurance
401(k) retirement plan with guaranteed match
Flexible Spending Account
Paid time off
Holiday pay
Paid education opportunities
Perks
Company Apparel
Safety Incentives for Field Employees
Milestone Anniversary Gifts
Company Events (Picnics and Christmas Party)
Diaper Bundle Program for new parents
Flu Shots, and so much more!
Leave & Accommodation Coordinator
Liaison Job In Tulsa, OK
Description & Requirements Please note: There are 2 openings with different shift start times. One will start at 8:00 am Eastern time and the other at 11:30 am Eastern time. (Both roles have 8-hour shifts.) The Maximus Accommodations and Leaves Team (MALT) is the centralized point of contact for employees, HR Representative and Management inquiries regarding the accommodations and leave program. As an HR Coordinator, you will be a critical member of our Human Resource team that supports Maximus US employees with their leave and accommodation needs pursuant to Company policies and state and federal regulations. Within this role, you will be assisting employees by phone, fax, chat, ticketing system, and email in a high-volume atmosphere and completing various administrative tasks. Candidates must be professional and pleasant with exceptional verbal and written communication and interpersonal skills.
Essential Duties and Responsibilities:
- Act as the first line of support to employees, managers, and HR for leave and accommodation inquiries via phone, chat, and/or ticket, escalating matters as needed to the appropriate parties.
- Assist specialists and senior specialists with incoming and outgoing correspondence as well as the day-to-day management of accommodations and leaves including but not limited to scheduling interactive dialogues, requesting additional information, returning phone calls, verifying information, and checking statuses.
- Ensure that all leave and accommodation requests submitted by employees are accurate and complete in preparation for review by specialists for evaluation and determination.
- Seek to resolve employee needs at first contact.
- Assist employees with utilizing self-service tools to initiate leave and accommodation requests and may submit requests on the employee's behalf, as needed.
- Assist with the management and processing of Short-term and Long-term Disability and State Leave approvals from the third-party administrator.
- Maintain a high degree of accuracy and organization to minimize errors and contribute to a positive.
- Attend and participate in team meetings and training.
- May participate in system testing, on occasion, when system upgrades or enhancements are planned.
- Evening and weekend work may be required during peak periods.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Strong written, verbal and MS Office skills are required.
Customer service/call center experience is preferred.
Human Resources experience is preferred.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
18.50
Maximum Salary
$
19.00
Showroom Coordinator
Liaison Job In Tulsa, OK
For over 60 years now the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.
What we offer:
Starting pay is $15/hour
Health, dental, vision
Supplemental Benefits: LT/ST Disability, Cancer, Accident, Life
401(k) Option with company match
Gym Discounts
Free Saturday Lunches
5 Day work week
Christmas Club savings plan
Paid Volunteer Time Off
Paid Time Off
Job Responsibilities are as follows:
Greets each person as they come into the store using the Nelson Meet and Greet
Logs every guest into Next Up and CRM (get their name and/or reason for their visit)
Oversees the Next Up operation in the dealership for accuracy and smooth guest flow
Trains new Client Advisors on Next Up system
Alerts Team Leads and the GM when the Next Up system is not able to operate based on Client Advisor to Guest ratio
Observes the showroom for Client Advisor and guest needs
Watches the lot for a need for a Client Advisor to meet the guest on the lot
Alerts the appropriate person to special needs for dealership maintenance
Acts as concierge to aid sales team when needed
Is fluent in the Nelson new process
Knowledgeable on dealerships’ manufacturer cars and functions
Conducts car deliveries for the Client Advisors
Schedules car deliveries when applicable
Able to present the protection packages, concept statement, and Nelson Difference
Helps maintain showroom amenities without sacrificing guest observance
Gains guest preferences during delivery
Has an understanding of the A2Z process
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Philanthropy Coordinator
Liaison Job In Tulsa, OK
Your Role: Philanthropy Coordinator Your Manager: Philanthropy Manager Your Pay Structure (FLSA Status): Full-time, hourly/nonexempt Safety Sensitive: This is a safety-sensitive position. Regardless of whether you are a medical marijuana licensee, you must receive a negative result on a 10-panel, pre-placement drug screening to include THC, prior to beginning work. The Zoo Tulsa Zoo Management, Inc. (TZMI) is a nonprofit organization driven by our mission of Connecting, Caring, Advocating for Wildlife, People, and Wild Places. From trumpeting elephants to squawking parrots, each member of our team is integral to the success of the Zoo as Green Country's largest paid daily attraction. At Tulsa Zoo, the IDEA is a zoo for all. We are committed to fostering an inclusive workplace where everyone feels valued and respected. Apply today for your opportunity to join our dynamic group of passionate individuals who bring the zoo to life each day, 365 days per year, caring for animals, interacting with guests, educating the public, and managing the Zoo's grounds, operations, and facilities. A Few of Your Many Benefits
Free family-level Tulsa Zoo membership
Medical, dental, and vision benefits beginning your first day of employment
401k
Unlimited virtual visits with a mental health therapist at no cost to you
Food, beverage, and retail discounts on zoo grounds
Generous paid time off plans
Your Job The Philanthropy Coordinator is responsible for driving growth of donated revenue for TZMI by managing in-kind giving, memorial giving, commemorative plaque programs, and special events logistics. This role is also responsible for developing, implementing, and evaluating strategies for success and effectiveness of all development programs and events. This includes identification, cultivation, and solicitation of current donors and prospects with the purpose of securing new, renewed, and increased support. In addition, this role fosters the implementation of best practices in the supporting areas of gift processing, data management, and donor relations, utilizing the donor giving software program. Your Essential Responsibilities If you disclose different abilities, reasonable accommodations will be made to enable you to perform the essential duties and responsibilities of this position. Other duties may be assigned to you.
Daily management and cultivation of potential zoo donors.
Manage all components of designated annual giving programs including Art Untamed, ADOPT, and special engagement fundraising opportunities.
Solicit and secure cash and in-kind sponsorship needs for the Zoo's major fundraisers and events.
Collaborate with all zoo departments to determine needs that can be met through in-kind donations. Develop and manage an ongoing in-kind giving program for goods and services.
Manage existing TZMI programs including memorial giving and commemorative plaques.
In collaboration with the Philanthropy team, design fundraising strategies to include research, feasibility, creative-fund development programs, and donor recognition and acknowledgement.
Work with Philanthropy team to identify new prospects for all facets of giving.
In collaboration with the Philanthropy team, develop and execute additional fundraising initiatives throughout fiscal year (outside of existing events/programs).
Maintain accurate gift records, incorporating records from past years to provide complete giving histories and profiles. This includes coordinating data entry, donor recognition for all donor gifts, and tax statements for annual fund-based donations to the Zoo.
Maintain yearly budget for designated annual fund efforts as well as budget needs for donation programs.
Cultivate prospective and current donors through a variety of techniques including one-on-one meetings, special events, direct mailings, donor communication, and follow up.
Work with the Philanthropy team to research and complete applications for grants available to the zoo.
Work with the Philanthropy team to monitor and analyze revenue projections on a regular basis.
Work in collaboration with the Special Events Manager to execute deliverables of event sponsorships and ensure successful event execution, including set up and tear down.
Attend TZMI events and activities including, but not limited to, ZooRun, Conservation on Tap, WALTZ, Tulsa Zoo Member Night(s), Dreamnight, and HallowZOOeen. This will include some evening and/or weekend hours.
Conduct zoo tours for potential and current donors as needed.
Effectively communicate and demonstrate interpersonal skills with all levels of employees in a clear and professional manner.
Demonstrate and adhere to TZMI's workplace values.
Know and follow zoo policies and procedures, including emergency protocols.
Attend and participate in staff meetings and assigned training sessions.
Supervisory Responsibilities This position has no direct reports.
What We Expect
Required Qualifications, Education and/or Experience
Must be 18 years or older, possess a valid driver's license, and be insurable on TZMI's insurance carrier
Bachelor's degree from a college or university and a minimum of three (3) years in a development role or related field; or equivalent combination of education and experience
Must be able to work evenings, weekends, and holidays
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, procedure manuals, and respond to sensitive inquiries and complaints. Ability to effectively present information and respond to questions from groups of TZMI employees, managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, proportions, percentages, algebra, geometry, fractions, ratios, and decimals and apply them to practical situations
Proficient with Microsoft Office Suite or related software; expert level experience with Raiser's Edge or equivalent donor database; Internet Browser(s) - Explorer, Chrome, Safari, etc. Proficiency in personal computer Windows environment
Member of Association of Fundraising Professionals (AFP) a plus
Diplomatic, able to interface with community leaders and Tulsa Zoo Management, Inc. Board members. Ability to influence and engage a wide range of donors and build long-term relationships.
What You can Expect
Our Values
We are enthusiastically committed to be part of the Tulsa Zoo community.
We will all work together as one Zoo Team to support the Zoo's mission.
We will value and appreciate everyone and create a safe, understanding, and welcoming environment for all.
We will all be accountable for achieving excellence.
We will earn the trust of one another, acting honestly and treating each other with respect.
Physical Demands and Work Environment
Moving about -
frequently
Sitting -
frequently
Standing -
frequently
Reaching with hands and arms -
frequently
Stooping, kneeling, crouching, and/or crawling -
occasionally
Exchange of in-person, phone, radio, or digital communication -
constantly
Carrying or lifting up to 50 pounds -
occasionally
Pushing and/or pulling up to 50 pounds -
occasionally
Gripping, pinching, writing, and other hand movements
- frequently
Climbing and/or balancing
- rarely
Exposure to outdoor weather conditions -
frequently
Exposure to high noise levels-
occasionally
Wet or humid environment
- occasionally
Summer Feeding: Congregate Coordinator
Liaison Job In Tulsa, OK
Job Details Entry Tulsa, OK - Tulsa, OK Seasonal Not Specified $14.00 - $14.00 Hourly Up to 50% Day Nonprofit - Social ServicesDescription
About the Role: The Summer Congregate Coordinator is a seasonal leadership role responsible for overseeing the day-to-day operations of Congregate Meal Sites as part of the Summer Feeding Program. This position plays a key role in ensuring that children receive nutritious meals in a safe, engaging, and well-organized environment. The coordinator will supervise Summer Feeding Associates, manage meal distribution logistics, and ensure compliance with federal and state program regulations. This role requires strong organizational, leadership, and problem-solving skills.
Key Responsibilities:
Oversee daily operations of Congregate Meal Sites, ensuring smooth execution of meal service.
Supervise and support Summer Feeding Associates, providing guidance and troubleshooting issues as they arise.
Create and manage daily delivery routes to ensure timely meal distribution.
Monitor food safety, compliance, and reporting in alignment with Summer Food Service Program (SFSP) guidelines.
Serve as the primary contact for Congregate Meal Site partners, addressing questions and concerns.
Ensure accurate tracking and documentation, including updating menus and meal records.
Conduct return monitors and site visits to assess program effectiveness and adherence to regulations.
Oversee the loading of meals and inventory management, ensuring all items are accounted for.
Assist in initial monitoring visits and provide feedback to ensure a successful meal service program.
Qualifications
Qualifications & Skills:
Strong leadership and team management experience.
Excellent organizational skills with attention to detail.
Effective communication skills, including the ability to collaborate with diverse communities and partners.
Ability to problem-solve and adapt to changing program needs.
Proficiency in Microsoft Office (Word, Excel, Outlook) for tracking and reporting purposes.
Experience with food distribution, logistics, or nonprofit programs is a plus.
Additional Requirements:
Commitment to the Food Bank's mission and values, including equity, inclusion, and community service.
Must be at least 18 years old.
Must have a valid Oklahoma driver's license and current vehicle insurance.
Ability to perform essential job duties with or without reasonable accommodation, including lifting and carrying 25 pounds.
A pre-employment background check and drug screening are required.