Clinical Documentation Integrity Liaison-CDI and Clinic Qlty
Liaison Job 31 miles from Tampa
Details
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Position Summary
The Clinical Documentation Integrity Liaison reports to the Manager of Clinical Documentation Integrity. This hybrid position develops and maintains physician and medical staff relationships and healthcare team members while acting as a liaison between CDI Specialists, HIM, and the hospitals' medical staff to facilitate accurate, comprehensive, and complete documentation that supports the clinical treatment, decisions and diagnoses for the patient for coding and abstracting of clinical data; appropriate capture of severity of illness, acuity and expected risk of mortality; risk adjustment; and complexity of care of the patient. The liaison will provide education and assistance to members of the patient care team regarding documentation guidelines, including physicians, advanced practitioners, residents, allied health practitioners, nursing, and Care Management regarding documentation compliance questions, CDI physician queries, and clinical preciseness that truly reflects the patient's care and treatment course. Responsible for reviewing patient medical records to facilitate modifications to clinical documentation through concurrent (pre-bill) interaction with providers and other members of the healthcare team to promote accurate capture of clinical treatment and to support the level of service rendered to relevant patient populations. Tracking and trending patterns for areas of opportunity CDI education. Exhibits expert knowledge of clinical documentation requirements, MS-DRG Assignment, case mix index (CMI) analysis, clinical disease classifications, major and non-major complications and comorbidities (MCCs or CCs), and quality-driven patient outcome indicators. Concurrently reviews patient records to improve documentation to reflect accurate severity of illness and intensity of service and communicates with physicians. Works collaboratively with HIM leadership, HIM Coders, and Physician Advisors to ensure accurate coding, improve the quality of DRG-related documentation, improve risk of mortality, severity of illness and case mix index. Performs other duties as assigned.
Position Responsibilities
Standard Work: Clinical Documentation Integrity Liaison
Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives.
Educates and assists members of the patient care team regarding documentation regulations and guidelines, including physicians, residents, advanced practitioners, allied health practitioners, nursing and Care Management regarding documentation compliance questions, CDI physician queries, and clinical preciseness that truly reflects the patient's care and treatment course. Works collaboratively with the healthcare team to facilitate accurate, comprehensive, and complete documentation that supports the clinical treatment, decisions and diagnoses for the patient for coding and abstracting of clinical data, appropriate capture of severity of illness, acuity and expected risk of mortality, risk adjustment, and complexity of care of the patient.
Effectively and appropriately communicates with physicians and other healthcare providers as necessary to ensure appropriate, accurate and complete clinical documentation. Attends service line meetings as designated. Communicates with HIM staff and collaborates with them to resolve discrepancies with DRG assignments and other coding issues.
Identifies patterns, trends, variances and opportunities to improve documentation review processes. Tracks and trends metrics to provide education and feedback to providers on areas of concurrent documentation improvement. Gathers and analyzes information pertinent to documentation findings and outcomes and uses this information to develop action plans for process improvement.
Conducts initial and extended-stay concurrent reviews on all selected admissions for opportunities to clarify documentation in the medical record for accurate reflection of severity of illness, and documents findings. Ensures the proper reflection of each patient's severity of illness, intensity of service, and risk of mortality. Identifies need to clarify documentation in records.
Spends a minimum of 50% of the work weeks on-site at the hospital as a resource, developing relationships and educating. Works with providers on CAPD technology and the importance of answering the recommended nudges.
Aids in identification and proper classification of complication codes and present on admission (POA) determination (patient safety indicators/hospital-acquired conditions) by acting as an intermediary between CDI, coding staff and medical staff.
Ensures the accuracy and completeness of clinical information used for measuring and reporting physician and hospital outcomes including Present On Admission (POA), Patient Safety Indicators (PSI), and Hospital-Acquired Conditions (HAC). Educates internal customers on clinical documentation opportunities, coding and reimbursement issues, as well as performance improvement methodologies.
Formulates clinically, compliant and credible physician queries regarding missing, unclear or conflicting health record documentation by requesting and obtaining additional documentation within the health record, as necessary. Conducts follow-up on unanswered queries during the patient stay, as needed, to obtain a response to open queries.
Collaborates with the Physician Advisors, CDI, Coding and Quality departments and providers to identify and resolve documentation patterns and discrepancies. Collaborates with HIM/coding professionals to review and resolve DRG mismatches for individual problematic cases and ensure accuracy of final coded data in conjunction with CDI managers, coding managers, and/or Physician Advisors.
Competencies & Skills
Essential:
Advanced clinical expertise and extensive knowledge of complex disease processes with broad clinical experience in an inpatient setting. Strong understanding of coding application, rules, and guidelines. Ability to formulate clinically, compliant and credible physician queries.
Working knowledge of federal, state, and private payer regulations as well as applicable organizational policies and procedures. Working knowledge of quality improvement theory and practice, core measures, safety, and other required reporting programs.
In-depth knowledge of MS-DRG payer issues, documentation opportunities, coding guidelines and changes to include Coding Clinic, and clinical documentation requirements.
Excellent verbal and written communication skills, analytical thinking, and problem solving with strong attention to detail. Proficiency in organizational skills and planning, with an ability to multitask in a fast-paced environment.
Proficiency in computer use, including database and spreadsheet analysis, presentation programs, word processing, and internet research. Computer experience, especially with computerized encoder products and computer-assisted coding applications.
Qualifications & Experience
Essential:
Bachelor Degree
Essential:
Nursing degree (BS or BSN) or Bachelors in HIM or other healthcare related field
Experience Essential:
- 5+ years CDI auditing or education experience; coding experience; or previous CDI experience in an academic institution; or 3+ years CDI auditing or education experience; coding experience; or previous CDI experience in an academic institution with 2+ years of leadership experience.
- Experience with ICD-10-CM, ICD-10- PCS, POA, HAC, and PSI coding and documentation review and DRG analysis; OR experience with clinical documentation reviews of clinical indicators and knowledge of specificity requirements.
- Experience interacting with and educating medical staff and clinical support staff.
- Prior advanced clinical expertise and extensive knowledge of complex disease processes with broad clinical experience in an inpatient setting.
- Experience in MS-DRG and APR-DRGs, risk adjustment, HACs and PSIs, O/E mortality, and LOS.
Experience Preferred:
- Prior experience with 3M 360 Encompass clinical application and Cerner PowerChart.
- Prior experience with 3M 360 Encompass worklist prioritization and Engage One
Certifications Essential:
- CDIP or CCDS
- If no nursing degree, must have CCS with RHIA
Licenses Essential:
- BSN if not a CCS with RHIT or RHIA
Service Coordinator
Liaison Job 42 miles from Tampa
Production and Service Scheduler
CRA - Commercial Residential Aluminum
At CRA we are passionate about serving the community that we live and work in. Providing Southwest Florida with custom engineered and professionally installed pool cages, screen enclosures, rescreening, car ports, pool deck paver systems, drainage gutters, soffit/fascia, aluminum fencing, customer railing systems, and welded products.
We are dedicated to building a positive, fun, and team-spirited workplace. We are passionate and committed to a family workplace culture! As one of the fastest growing companies in Southwest Florida for the past 25 years, we are extremely proud of our employees' achievements.
Position Summary:
We are currently seeking a Production Scheduler to join our amazing team in order to support our tremendous growth and customer demand. The ideal candidate will be detail-oriented with excellent problem-solving and communication skills. If you enjoy new challenges every day and want to be part of a great team, then this may be the job for you. We would love to have you on board! To learn more about CRA - Commercial Residential Aluminum - visit us at ******************
Responsibilities:
The production scheduler plans and establishes production schedules for fabrication and installation of each job and provides updates to the customer throughout the process. The scheduler plans the sequence of fabrication, assembly, installation, and other operations for guidance of construction workers and also expedites operations that may delay schedules and alters schedules to address changing conditions.
Construction experience is preferred, along with advanced skills in Microsoft Office, particularly Excel and Word. Must possess a strong work ethic and outstanding attention to detail.
Requirements:
High school diploma required; additional coursework/degrees preferred
Excellent communication and interpersonal skills
Working knowledge and experience with Microsoft Office products
Excellent computer skills
Strong analytical mindset
Outstanding organizational skills
Effective multi-tasker in a fast-paced environment
Dependable with an on-time attitude
Team player who operates well with minimal supervision
Excellent opportunity to join a leading company with a proven track record of successful growth
Compensation is commensurate with experience. Benefits include medical and dental insurance, 401(k), and paid time off. We are an Equal Opportunity Employer and operate a drug-free workplace.
Care Transition Navigator - Home Health
Liaison Job In Tampa, FL
The Care Transition Navigator plays a vital role in guiding patients through a safe, seamless, and well-informed transition from facility-based care to home health or hospice services. In this role, you'll build strong, collaborative relationships with referral partners, work closely with discharge planners, and serve as a trusted advocate and resource for patients and families during one of the most important phases of their care journey.
Join VitalCaring - Where Your Passion Changes Lives!
Are you looking for a career where compassion meets purpose? At VitalCaring, we're more than a home health and hospice provider-we're a family that supports, inspires, and uplifts both our patients and our team members.
Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
Why Choose VitalCaring?
Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families-today and into the future
Make a Meaningful Impact - Help patients and families navigate their healthcare journey with compassion and dignity.
Thrive in a Supportive Team - Work with a team who genuinely care and invest in your success.
Grow Your Career - Take advantage of advanced training, mentorship, and career development opportunities.
Competitive Pay & Benefits - Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being-offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.
Compensation/Earning Potential:
generous salary with unlimited commission potential
Health & Wellness
Medical, Dental & Vision
Pharmacy Benefits
Virtual & Mental Health Support
Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
Supplemental Health & Life Insurance
Financial & Legal
401(k) with Company Match
Employee Referral Program
Prepaid Legal Plans
Identity Theft Protection
Work-Life Balance & Perks
Paid Time Off
Pet Insurance
Tuition & Continuing Education Reimbursement
As a Care Transition Navigator, you will:
Cultivate and nurture relationships with referral sources, patients and families
Collaborate closely with facility discharge planners to ensure timely and effective discharges
Interact directly with patients and families to ensure all post transition needs are addressed to ensure a safe and effective transition home
Facilitate thorough communication between care team members to enhance the transition home
Deliver exemplary care to patients along the care continuum
Collaborate with operational leaders to support a strong team culture, address challenges, promote accountability and drive continuous improvement
Utilize available tools and market knowledge to understand market dynamics and identify productive sources of growth
Consistently deliver on monthly individual performance goals
Skills for Success
Passionate about delivering high-quality patient care
Committed to delivering outstanding customer service in every interaction
Solution-driven, execution-oriented, and responds with urgency
Able to overcome obstacles and challenges and always respond with a sense of urgency
Enthusiastic about being accountable for delivering measurable results within agreed timelines
Experience to Deliver on our Mission
RN license, valid state driver's license, and reliable transportation
Two years clinical experience; one year of home health or healthcare sales experience preferred
Knowledge of business and fiscal management, governmental regulations, and accreditation standards
Join VitalCaring Group and experience a company that invests in you every step of the way!
Lead Community Organizer
Liaison Job 17 miles from Tampa
Are you angry about the injustices your community faces? Do you want to learn how to build the people power necessary to fight those injustices and make real, local change? As a community organizer with FAST, you'll learn how to bring together our area's diverse faith community to address the root causes of serious community problems.
FAST is a constituent-led, grassroots organization that brings together faith communities to address the root causes of serious community problems across Pinellas County, FL.
FAST is part of the Direct Action and Research Training Center (DART), one of the largest faith-based community organizing networks in the country. We believe that fighting for racial and economic justice is fundamental to our identity as people of faith, and we know that successfully fighting for justice requires having power in the public arena. We've been organizing interfaith coalitions to build power since 1982. A few of our victories include:
Over $450 million invested in affordable housing
$950 million invested in public transportation
More than $22 million secured for communities to address the climate crisis and increase resiliency
Criminal justice reforms resulting in 50,000 fewer arrests of children
Primary Responsibilities:
The Lead Community Organizer will direct the organization, including hiring and supervising all staff at FAST. The Lead Community Organizer reports directly to the organization's board of directors. Main duties include:
Building engagement in the community
Train grassroots faith leaders how to engage others in the fight for justice & recruit new leaders and congregations into the organization.
Drive forward campaigns on community problems
Train grassroots leaders to identify community problems, conduct research, and develop action plans for issue campaigns.
Organize public actions of over 1,000 people.
Fundraising from local sources
Coordinate an annual 6-8 week fundraising drive with grassroots leaders who fundraise from individuals, small businesses, and major corporations in the community.
Ensure that dues from member congregations are collected.
Organizational development & management
Work with the organization's Board of Directors to map out the strategic direction and development of the organization.
Train, supervise, and evaluate staff of 1-3 Associate Organizers.
Ensure that the organization's finances are in order. This includes maintaining accurate financial records, ensuring that all foundation proposals and reports are submitted in a timely fashion.
Who You Are
You're excited to direct a nonprofit organization and set the vision for its growth. You have a passion for justice, and are energized by the prospect of uniting people around a common cause. You are naturally curious and value strong relationships. You may or may not be personally religious. Either way, you have a genuine respect for all faith traditions and are excited about uniting faith communities to live out their call to “do justice”.
FAST is a diverse coalition that includes communities of color, low-to-moderate-income communities and immigrant communities. We strongly encourage people from these backgrounds, as well as fluent Spanish speakers, to apply.
Qualifications:
Core passion to win on local justice campaigns
Excellent relationship-building skills
Enthusiasm for working with diverse faith communities
At least two years of professional experience in community organizing, advocacy, congregational or non-profit leadership, or similar work
Experience turning out at least 500 people to a direct action
Experience leading teams of people
Possession of a valid driver's license and access to a car
Ability to travel for training events throughout the year
Why Choose DART
DART invests heavily in training and development of our team members. During your first year, we provide comprehensive professional development through an initial five-day classroom-style training, one-on-one mentoring from experienced DART consultants, and three multi-day trainings with organizers across the country. Ongoing professional development continues through individualized coaching and mentoring, as well as local, regional, and national staff trainings.
Compensation and Benefits
Starting salary is $60,000-$70,000 annually.
Benefits include:
FAST makes generous retirement contributions of 10% after one year of employment - no match required.
Three weeks of paid vacation in your first year and four weeks thereafter
11 paid holidays
Flexible scheduling
Healthcare reimbursement of $500 for an individual and $750 for a family
Parental leave
Mileage reimbursement for work-related travel
Relocation assistance
Comprehensive, on-the-job training through the DART Organizers Institute and individual consulting
FAST is an equal opportunity employer.
Partnership Liaison (Tampa, FL)
Liaison Job In Tampa, FL
A Partnership Liaison is responsible for physician and practice outreach for internal physicians. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, practice managers and / or schedulers that best grow and develop USPI centers potential case volume and service lines. Orthopedic experience highly desired. With the objective of increasing the selection of our centers by proceduralists, this role is primarily responsible for supporting credentialing and onboarding, facilitating increased access to procedural times, supporting service line expansion initiatives. All provider engagement, and work, to be done in accordance with the Company's Standards of Conduct and policies and procedures, particularly those involving referral source arrangements.
PRIMARY JOB DUTIES AND RESPONSIBILITIES
* Responsible for planning and conducting in-person visits, predominantly focused on key stakeholders at proceduralist physician offices to increase selection of centers to perform cases at. This role will receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations.
* Identify trends in assigned providers' utilization of the USPI center and facilitate discussions with the provider / practice to understand underlying dynamics, decision making behind facility selection, feedback etc.
* Coordinate with Operations team and provider / practice to optimize use of existing block times and increase the provider's access to procedural time at the center
* Conduct face-to-face sales meetings with clients ensuring through understanding of the center's attributes, specialty capabilities, processes as well as patient experience & safety outcomes
* Complete follow-up meetings with physicians, practice managers etc. to ensure thorough understanding of the physicians' desires, needs and obstacles to growth to increase potential case volumes at USPI centers
* Communicate feedback from clients and partner with the appropriate facility resources to facilitate credentialing and onboarding of new physicians as well as resolve issues such that providers practice more at USPI centers
* Prepare and present sales reports, measuring case volume growth, identifying trends, lessons learned, opportunities and areas for improvement to achieve facility and / or market goals.
* Continuously modify and execute business development tactics to ensure optimal business outcomes, based on feedback from providers and facility leaders.
* Maintain latest knowledge of the market hospital, ambulatory surgery and provider landscape, in your defined market service area.
* Document all client engagement in a timely manner on a daily basis in the defined CRM tool, including outcomes and required follow-up.
* Support the implementation of service line expansion, extended hours, case cancellation recapture and other relevant initiatives, as directed by the Business Development and Operations Leadership.
* Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS
Minimum Education
* Bachelor's degree strongly preferred
Minimum Experience
* At least 2-5 years of experience in a field related to health system physician relations, pharmaceuticals, or medical devices
Other Requirements
* Exhibited success in a business development / sales role
* Possess and demonstrate excellent organizational, interpersonal, facilitation, and communication skills
* Capacity to work independently with minimal supervision
* Ability to travel up to 5% of time. We will run an MVR on the final candidate.
Tenet Healthcare/USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
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Court Liaison
Liaison Job In Tampa, FL
Job Details Tampa, FL $22.84 HourlyDescription
Mission Statement
The Children's Network of Hillsborough is committed to working with the community to protect children and preserve families.
General Purpose of Job
The Court Liaison Program will act as the connection between Children's Network Hillsborough, Children's Legal Services (CLS), Case Management, the Guardian Ad Litem Program (GAL) and the Courts. The Court Liaison must have a comprehensive understanding of child welfare statutes and Florida Administrative Codes. Specific responsibilities include attending hearings, contacting caregivers and families, providing assistance to Case Management Organizations in addition to attending all court related functions and meetings.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
The Court Liaisons will work collaboratively with Case Managers, Children's Legal Services, the Guardian Ad Litem Program and the Judiciary as it relates to all court related processes.
Foster relationships between case managers, children's legal services, GAL, and the Court. Identify and understand what resources are available and build and maintain effective working relationships within a network of systems. Ability to network with, educate and involve system and community stakeholders.
Provide technical assistance and training to Case Management on court procedures and conduct.
Review and monitor court filings and other court related documents to ensure timeliness, accuracy and appropriate service interventions.
Review and monitor files for both internal and external quality assurance standards.
Attends judicial hearings related to Pro Se Motions and Transfers of Jurisdictions.
Informs the courts of immediate service needs of the minor child to include but not limited to psychotropic medication, prescribed medication, Medicaid and other belongings.
Reviews the Florida Safe Families Network (FSFN) and Utilization Management System (UM) to provide information to the court information related to the family and service interventions.
Testifies in court as needed
Reviews Judicial Systems (Hover) and other data systems in order to provide information to the Court and Case Managers, ensure timely filing of documents and track trends.
Completes data tracking and produces periodic reports.
Assist with the identification of staff training needs; provide and/or arrange training for new and existing staff on a regular basis.
Ensure service delivery complies with contractual requirements.
Advise supervisor of significant events and pertinent issues.
Conduct oneself in a professional manner at all times.
Other duties may be assigned as special projects may be requested.
Working Hours
CNH's work week is Monday through Friday, 40 hours per week. Your supervisor will advise you of your work hours; however, business office hours are 8:00 am to 5:00 pm. This position is an in-office based position.
Travel
Travel in and outside of Circuit 13 Hillsborough County may be required.
Training
All Certified Child Welfare Professionals must complete twenty (20) hours of pertinent in-service training on an annual basis.
Supervisory Responsibilities
This position is not responsible for supervisory functions.
Qualifications
Education and Experience
Bachelor's degree from an accredited college or university in Human Services or other related field;
A minimum of two (2) years of child welfare related experience;
Current Child Welfare Certification, preferred.
Other Qualifications
Must have knowledge of child welfare processes and rules and be able to use Florida Safe Families Network on-line data.
Ability to work as a team member
Excellent organizational, communication and computer skills
Ability to work flexible hours
Sensitivity to the cultural and socioeconomic characteristics of the agency's staff and clients
Adherence to professional ethics
Skills and Abilities
Must be able to operate standard modern office machinery, including fax, telephone, calculator, computer, scanner, printer, and copier. Must be competent with Microsoft Office Suite programs, including Word, Excel, and Outlook. Must be competent with basic e-mail protocol and procedures including sending, receiving, replying, attachments, and meeting scheduling; excellent written and oral communication skill. Must abide by the highest standards of confidentiality.
Pre-employment Requirements
Certificates, License, Registrations, backgrounds, drug screens, Etc.
Valid driver's license required, with proof of insurance
Child Welfare Certification is required for this position.
Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
Drug Screening upon hire
Children's Network participates in E-Verify
Other Requirements
Language Skills
Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top managers, public groups, and/or boards of directors.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, to draw and interpret bar graphs.
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This jo
VIRTUAL CARE LIAISON
Liaison Job In Tampa, FL
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.
Summary
Position Highlights:
The Virtual Care Liaison (Liaison) works with disease-specific, interdisciplinary teams to transform the best practice processes of in person care to virtual and digital solutions. The Liaison uses their operational insights to help design and support optimized processes and workflows to present, organize, and document virtual care efficiently and effectively. The Virtual Care Liaison serves as a change agent and facilitator in the Virtual Care implementation and expansion process. The Liaison monitors and reports on the usage of tools and plays a key role in identifying and implementing process improvements.
The Virtual Care Liaison interacts with all levels of the organization and functions in a highly collaborative, team-oriented environment. The role requires the ability to develop and maintain strong working relationships with faculty, nursing, researchers, cross functional teams, operational management, data scientists and other staff.
Responsibilities:
* Designing and implementing best practice virtual care experiences, support and documentation tools to aid to clinicians processes when delivering care.
* Provides support of the Virtual Health application for clinical users.
* Manages and/or contributes to Virtual Health projects to improve quality, usage, integration, adoption, and department related operational processes.
Credentials and Experience:
* Bachelor's Degree in Healthcare or business related fields.
* Minimum of two (2) years of demonstrated experience performing duties functioning within above stated areas in a healthcare or business-related environment.
* Experience with information analysis, resource and capacity planning, problem solving, team coordination, strategic planning, and quality management.
* Experience working with cross-functional teams in a complex, matrixed environment.
* Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, Outlook, and Visio.
* Must be highly organized, very detail-oriented and have strong written and verbal communication skills.
* Demonstrated skills in facilitation, mentoring and change management.
* Must be a self-starter, who thrives in fast-paced environment and can adapt quickly to changing priorities.
Preferred:
* Master's Degree in Healthcare or business related fields.
* IT/Informatics familiarity and knowledge.
* Past experience working with program managers, project managers, or leadership to plan implementation efforts desired.
* Demonstrated ability analyzing data and proposing reasonable solutions: scheduling, billing and/or clinical processes.
* Prior experience working directly with clinical care providers on workflow and operational practices.
* Demonstrated ability analyzing data and proposing reasonable solutions: scheduling, billing, coding, and/or clinical process documentation.
* Skilled in project management, process improvement, or executing implementation initiatives.
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Home Care Liaison (Value Care)
Liaison Job 32 miles from Tampa
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Join TheKey, the Nation's Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.
Why Us?
Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.
What You'll Do:
* Build and maintain key relationships, driving brand awareness and acquiring new clients.
* Establish and nurture relationships with existing referral sources, emphasizing long-term business.
* Represent TheKey in community settings, networking groups, and events.
* Ensure satisfaction of referral sources, cultivating ongoing business.
* Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
* Effectively communicate within the team to meet clients' needs and satisfaction.
* Provide active relationship management to our clients and referral partners.
* Maintain a working knowledge of TheKey's requirements and obligations.
The Ideal Candidate:
* Minimum four years of sales experience in healthcare, home care, or a related field.
* Excellent customer service and sales skills.
* Proficient in Salesforce, Zoom, social media platforms, and Google products.
* Strong analytical skills for informed decision-making.
* Current driver's license and willingness to travel 80% of the time.
* Flexible, adaptable, detail-oriented, and goal-oriented.
* Entrepreneurial spirit, high energy, and positive attitude.
Success Factors:
* Passionate about creating awareness of long-term care services.
* Deep emotional intelligence and commitment to doing the right thing.
* Thrives in a challenging, consultative sales environment.
* Establishes strong working partnerships with internal teams.
* Drives synergy between referral sources, customers, and the internal team.
How You'll Succeed:
* Meet KPIs/goals for activity, leads, and revenue/client starts.
If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.
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Benefits for full time employees
* Medical/Dental/Vision Insurance
* TouchCare VirtualCare
* Life Insurance
* Health Savings Account
* Flexible Spending Account
* 401(k) Matching
* Employee Assistance Program
* PTO Plan for Non-Exempt Employees
* Flexible PTO Plan for Exempt Employees
* Holidays and Floating Holidays
* Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
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Home Care Liaison (Value Care)
Liaison Job 32 miles from Tampa
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Join TheKey, the Nation's Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.
Why Us?
Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.
What You'll Do:
Build and maintain key relationships, driving brand awareness and acquiring new clients.
Establish and nurture relationships with existing referral sources, emphasizing long-term business.
Represent TheKey in community settings, networking groups, and events.
Ensure satisfaction of referral sources, cultivating ongoing business.
Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
Effectively communicate within the team to meet clients' needs and satisfaction.
Provide active relationship management to our clients and referral partners.
Maintain a working knowledge of TheKey's requirements and obligations.
The Ideal Candidate:
Minimum four years of sales experience in healthcare, home care, or a related field.
Excellent customer service and sales skills.
Proficient in Salesforce, Zoom, social media platforms, and Google products.
Strong analytical skills for informed decision-making.
Current driver's license and willingness to travel 80% of the time.
Flexible, adaptable, detail-oriented, and goal-oriented.
Entrepreneurial spirit, high energy, and positive attitude.
Success Factors:
Passionate about creating awareness of long-term care services.
Deep emotional intelligence and commitment to doing the right thing.
Thrives in a challenging, consultative sales environment.
Establishes strong working partnerships with internal teams.
Drives synergy between referral sources, customers, and the internal team.
How You'll Succeed:
Meet KPIs/goals for activity, leads, and revenue/client starts.
If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.
#LI-HYBRID
Benefits for full time employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
Home Care Liaison
Liaison Job 42 miles from Tampa
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Join TheKey, the Nation's Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.
Why Us?
Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.
What You'll Do:
Build and maintain key relationships, driving brand awareness and acquiring new clients.
Establish and nurture relationships with existing referral sources, emphasizing long-term business.
Represent TheKey in community settings, networking groups, and events.
Ensure satisfaction of referral sources, cultivating ongoing business.
Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
Effectively communicate within the team to meet clients' needs and satisfaction.
Provide active relationship management to our clients and referral partners.
Maintain a working knowledge of TheKey's requirements and obligations.
The Ideal Candidate:
Minimum four years of sales experience in healthcare, home care, or a related field.
Excellent customer service and sales skills.
Proficient in Salesforce, Zoom, social media platforms, and Google products.
Strong analytical skills for informed decision-making.
Current driver's license and willingness to travel 80% of the time.
Flexible, adaptable, detail-oriented, and goal-oriented.
Entrepreneurial spirit, high energy, and positive attitude.
Success Factors:
Passionate about creating awareness of long-term care services.
Deep emotional intelligence and commitment to doing the right thing.
Thrives in a challenging, consultative sales environment.
Establishes strong working partnerships with internal teams.
Drives synergy between referral sources, customers, and the internal team.
How You'll Succeed:
Meet KPIs/goals for activity, leads, and revenue/client starts.
If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.
#LI-HYBRID
Benefits for full time employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
#LI-TKHCL
Home Care Liaison
Liaison Job 42 miles from Tampa
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Join TheKey, the Nation's Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.
Why Us?
Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.
What You'll Do:
Build and maintain key relationships, driving brand awareness and acquiring new clients.
Establish and nurture relationships with existing referral sources, emphasizing long-term business.
Represent TheKey in community settings, networking groups, and events.
Ensure satisfaction of referral sources, cultivating ongoing business.
Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
Effectively communicate within the team to meet clients' needs and satisfaction.
Provide active relationship management to our clients and referral partners.
Maintain a working knowledge of TheKey's requirements and obligations.
The Ideal Candidate:
Minimum four years of sales experience in healthcare, home care, or a related field.
Excellent customer service and sales skills.
Proficient in Salesforce, Zoom, social media platforms, and Google products.
Strong analytical skills for informed decision-making.
Current driver's license and willingness to travel 80% of the time.
Flexible, adaptable, detail-oriented, and goal-oriented.
Entrepreneurial spirit, high energy, and positive attitude.
Success Factors:
Passionate about creating awareness of long-term care services.
Deep emotional intelligence and commitment to doing the right thing.
Thrives in a challenging, consultative sales environment.
Establishes strong working partnerships with internal teams.
Drives synergy between referral sources, customers, and the internal team.
How You'll Succeed:
Meet KPIs/goals for activity, leads, and revenue/client starts.
If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.
#LI-HYBRID
Benefits for full time employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
#LI-TKHCL
Home Health Marketing - Outreach Coordinator
Liaison Job In Tampa, FL
A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they
want while also meeting all of their needs along the way. Every day our
associates collaborate to guarantee this promise is fulfilled in more than 1,150
communities in 47 states. Our Senior Living Solutions include: Independent
Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care
Retirement, Therapy, Hospice, Home Health, and Personalized Living.
Job Description
We are looking for Dynamic Seasoned Home Health Marketer's with a current book of business in and around Tampa, FL. A background in Home Health, Hospice or Durable Medical Equipment Sales and Marketing is an essential requirement for this position.
Key responsibilities include:
* Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities
* Managing all aspects of organization marketing including managing the members of the marketing team
* Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns
* In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community
At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement
Qualifications
We seek the following principal qualifications:
* Bachelor's degree with a major in Marketing and/or a Licensed Nurse (preferred)
* 2 years of experience in sales or public relations in a Home Health, Hospice or DME environment.
* Familiarity with health care reimbursement
* Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place
Communications Liaison
Liaison Job In Tampa, FL
StaffEx is looking for a Communications Liaison for the Hillsborough County Supervisor of Elections Department Name: Communications Communications Liaison DRIVER Pay Rate: $18/hr. Assigned Work Location: County Center Hours: Standard 8:00am – 5:00pm with the availability to work earlier, later and weekends
Illustrative job duties:
Plan, schedule and attend voter outreach events, including voter registration drives and educational presentations
Work towards agency objectives of registering all eligible voters, providing clear and accessible elections and voting information, and encouraging voter turnout and participation
Support candidates in running for office by providing information, entering data, verifying petitions, and filing forms
Draft and distribute press releases, make follow-up media calls, and serve as a liaison with media during events
Assist in the development and distribution of marketing materials and social media posts
All other duties as assigned
Job qualifications:
4 years direct supervisory/management experience or a Bachelor's Degree from an accredited four-year degree granting college or university
Availability for evening and weekend events
Ability to work independently while also contributing as part of a team
Strong oral and written communication skills
Public speaking skills
Computer skills, including Microsoft Office products
Multi-lingual abilities are a plus
Possession of a valid and current FL Driver License with no more than seven points
HVAC Service Coordinator
Liaison Job In Tampa, FL
Make your mark at the world's largest HVAC company Daikin Applied is seeking a Service Coordinator where you will perform customer service, service fulfillment coordination, and administrative functions to best support the operations of a service office. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!
Location: Onsite role based out of our Brandon Service Office.
What you will do:
* Work with Technician Supervisor and/or Operations, Service Center or District Manager in scheduling and dispatching of technicians for jobs (Startups/repairs, warranty, maintenance)
* Handles customer inquiries and routes questions of technical nature to the appropriate resource
* Tracking of time and attendance for technicians
* Coordinates job startups and maintain communication with the customer regarding scheduling for the startup and follow-up on jobs in progress/completed
* Invoices and bills customers
* Assist in performing local office AP/AR functions and follows up with customer to ensure that payment has been received
* Coordinates warranty administration process, parts orders, and tracks shipments
* Answers telephones and greets customers while maintaining professional and courteous customer contact
* Assist new hires in the completion of their new hire paperwork, completes employer required sections of forms (I-9) and ensures that it is sent to Human Resources on the new employee's first day of employment
* Maintain OSHA logs
* Enters all information and maintains information into Enterprise Resource System. This includes work orders, new customer information, and technician hours for billing purposes
* Ensures timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job
* Responsible for gathering local prevailing wage rate and completing sending hours worked by Technicians on those PW jobs to Human Resources
* Maintains filing for and office equipment (copier, telephone, fax, etc.)
* Provide initial notification of Workers Compensation claims to insurance carrier
What's in it for you:
* Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more
* The ability to make an impact and shape your career with a company that is passionate about growth
* The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
Minimum Qualifications:
* High School Diploma or GED
* 3+ years of related experience in mechanical, electrical, or plumbing service field
* Work visa sponsorship is not available for this position
Preferred Qualifications:
* Bachelor's degree may be considered in lieu of work experience
* Experience working with HVAC Controls Technicians is a plus
* Experience with Astea and/or any other service tracking software
* Proficient knowledge of Microsoft Office Suite
Benefits:
Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:
* Multiple medical insurance plan options + dental and vision insurance
* 401K retirement plan with employer match
* Paid time off and company paid holidays
* Paid sick time in accordance with the federal, state and local law
* Tuition Reimbursement after 6 months of continuous service
The typical hourly pay rate for this position ranges from $23.65 - $36.59 in FL. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.
#LI-JK1 #LI-Onsite
Senior Coordinator Consulting Outreach
Liaison Job In Tampa, FL
Salary: $29.85 - $54.71 Performs highly independent managerial and administrative duties associated with providing professional business consulting, providing professional small business/entrepreneur training, special projects, programs, or the operation of an activity. The Senior Coordinator Consulting Outreach, reporting to the Manager of Entrepreneur Services, also performs highly responsible professional duties related to providing customized small business and entrepreneurial consulting services across the County in the form of one-on-one confidential consulting and workshop facilitation. The principle duties of the position include coordinating and implementing projects and programs that support the growth of small businesses, coordination with industry partners and outside consultants, data analysis, program compliance, and development of customer base.
Ideal Candidate
The ideal candidate for the business consultant position with Hillsborough County's Economic Development Department's Entrepreneur Services unit will possess a blend of experience, skills, and personal qualities that enable them to effectively support and guide small businesses to success.
With at least five years of consulting experience working with small businesses, the ideal candidate has a proven track record of helping businesses secure financing, optimize operations, and achieve profitable growth. They are a self-starting, independent professional with strong leadership abilities and a demonstrated commitment to high-quality customer service.
This candidate excels in project management and has a talent for organizing and facilitating workshops that drive business improvements. Their communication skills-both written and verbal-are clear, efficient, and adaptable to diverse audiences, while their organizational skills and ability to manage time effectively ensure they can meet deadlines and deliver high-quality results.
Above all, the ideal candidate upholds confidentiality and impartiality, making decisions that are in the best interest of the small businesses they support. Their ability to maintain professionalism in all interactions, coupled with their strong problem-solving abilities, positions them as an asset to the Hillsborough County team and the small business community they serve.
Core Competencies
* Customer Commitment - Proactively seeks to understand the needs of the customers and provides the highest standards of service.
* Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establish trust throughout the organization and with the public we serve.
* Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
* Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
Duties and Responsibilities
Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
* Manage the delivery of professional consulting services to small businesses and entrepreneurs throughout the County and within assign territory. Meets set goals for hours spent with client businesses and entrepreneurs and achieves defined matric of desired outcomes.
* Analyze small business information provided by clients to determine areas of improvement and connections to appropriate resources. Assists in planning, coordinating and directing overall project activities and communicates issues to management.
* Develop independently customer information, analysis and research needed by customer small businesses and entrepreneurs and assisting them in obtaining the necessary information to start, grow, and expand their businesses. Ability to use appropriate databases and interpret same to client small businesses and entrepreneurs.
* Make recommendations on programs and policies based on analysis of customer needs and learning styles.
* Establish and maintain a collaborative working relationship with other agencies and organizations, and represent the department in meetings, presentations, conferences, and seminars with other agencies, private firms, and individuals.
* Prepare plans and reports relative to assigned area of work. Plans are often detailed and include incorporating researched materials as well as client information and needs. Several reports are expected annually and require ability to complete the report, deliver the findings, and monitor and manage time and outcomes.
* Provide information and assistance to county staff, business organizations, businesses, and citizens. Able to consistently interact with stakeholders to provide up-to-date and relevant information about program offerings.
* Attend and maintain certifications meeting annual requirement for professional development. Ability to maintain current and applicable skills and knowledge through training and certifications to remain relevant and pertinent in the delivery of consulting and training services to small businesses and entrepreneurs.
* Performs other related duties as assigned.
Nature of Work
* Sedentary Work: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Working Conditions
* Constantly in a standard, climate controlled office environment.
* Occasionally has exposure to moving machinery and/or vehicles.
* Frequently requires travel, excluding overnight stays.
* Occasionally requires travel, including overnight stays.
Physical Effort
* Constantly sitting at a desk or table.
* Occasional standing and/or walking.
* Occasionally drives and/or operates heavy equipment.
* Occasional intermittent sitting, standing, or stooping.
* Occasionally uses equipment requiring high dexterity.
* Occasionally requires good hearing.
Minimum Qualifications
* Bachelor's degree required in economic development, education, economics, business administration, planning, engineering, public administration, research, or a related field that provides knowledge necessary for small business development services; and
* Three (3) years of work experience in economic development, planning, small business development, engineering, real estate, or a related field; or
* An equivalent combination of education, training, and experience that would reasonably be expected to provide the job-specific competencies noted.
Job-Specific Competencies
* Ability to manage multiple projects simultaneously and handle assignments directed from a variety of clients.
* Thorough knowledge of the functions, activities, requirements, and objectives of the specific programs/functions/areas to which assigned.
* Knowledge of federal, state, and local regulations pertaining to assigned functional area.
* Experience interacting with businesses and creating contact reports.
* Ability to maintain records and prepare reports.
* Ability to anticipate and meet needs of clients with a commitment to improving services.
* Ability to communicate both orally and in writing.
* Skills in presenting professional training courses to adult classes.
* Skills to design training program to achieve objectives.
* Ability to collect, organize and evaluate data and to develop logical conclusions.
* Ability to accomplish projects with little supervision.
* Critical Thinking: High complexity entailed with work program. Work is broad in scope covering one or more technical business areas. A high degree of analytic ability and inductive thinking is required for the position. Problems are sometimes complex, varied and frequently involve research. Very frequently requires strong reasoning skills and individual effort. A high degree of analytical ability and inductive thinking is required to solve technically complex problems. Must be able to adapt to new approaches and innovative research techniques. Knowledge and understanding of policy implications and an understanding of the impact on the County. Consultation with others is sometimes required to solve technically complex problems.
* Decision Making: Requires that data assessments and research programs be well conceived and properly executed. Day-to-day self-initiative required to move work program forward with appropriate supervisory guidance. Able to use independent judgment to assess small business needs and to make recommendations that are often technical in nature and complex with far reaching implications. Able to make decisions within a short time frame, limited information and resources. Able to adopt various innovative approaches to bring most tasks/problems to resolutions.
* Communication: Requires developing and maintaining ongoing relationships with internal and external clients. This calls for strong interpersonal skills and involves regular communication of program and/or project status. Detailed explanation and interpretation of policies, rules and procedures also may sometimes be required. Will also require occasional contact with external stakeholders, which would require tact and discretion.
* Strategic Planning: Four to twelve months. Plan events that will occur during the year. Able to assist clients to formulate clear strategies and maps steps that show a connection between vision and action and that will clearly accelerate the small business towards its strategic goals.
* Managerial/Operational Skills: Responsible for coordinating multiple functions while attending to additional duties and responsibilities as required by the Manager. Manages conflict and change. Fosters teamwork among the team. Manages complex situations, readily distinguishing between what's relevant and what's unimportant.
* Leadership: Makes decisions and final recommendations that routinely affect the activities of others. Able to influence others by gaining other's support for ideas, proposals, projects, and solutions. Able to build relationships with others who can provide information, support, and other forms of help.
* Analytical Ability: The ability to visualize, articulate, conceptualize, or solve both complex and uncomplicated problems by making decisions that are sensible given the available information.
* Managing Complexity: Manages complex situations, readily distinguishing between what's relevant and what's unimportant. The ability to make difficult decisions in a timely manner. Manages multiple complex situations and projects simultaneously. Manages complex changes that impact multiple stakeholders and conflicting priorities and needs.
* Other: High level of time management and accountability to multiple stakeholders including County, client small businesses, and entrepreneurs' chambers of commerce and other non-profit organizations.
Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee's department, the County's Office of Emergency Management, or County Administration. Such assignments may be for before, during, or after the emergency/disaster.
Entry Level Community Outreach Coordinator
Liaison Job In Tampa, FL
We are one of the leading nonprofit fundraising firms in Tampa. Currently, we are looking for a motivated individual who enjoys giving back to the community to join our nonprofit marketing team.
The Entry Level Community Outreach Coordinator will work closely with the members of our fundraising team in the planning, coordination, and execution of our fundraising initiatives throughout the local area. The Entry Level Community Outreach Coordinator will have the opportunity to learn the ins and outs of event management and nonprofit fundraising campaigns through hands-on training.
Responsibilities:
Assist in the development and implementation of marketing campaigns and strategies
Ensure top-notch customer service at the events with the promotional marketing staff
Drive client acquisition, lead generation, and brand loyalty through sales activities at the events
Complete rigorous leadership training with the potential to take on own events and projects for new clients
Consult in client compliance
Additional responsibilities as directed
Qualifications & Requirements:
The ideal candidate must have strong written and verbal communication skills, including a strong customer service orientation, and excellent organizational/time management skills.
This is a fast-paced environment where you will be working as part of a team as well as independently. Strong attention to detail and well as deadlines is most critical.
Experience in marketing, sales, customer service, retail, and advertising is a plus.
Occasional travel is required.
#LI-Onsite
Clinical Community Liaison - Tampa Bay, FL
Liaison Job In Tampa, FL
The Clinical Community Liaison is responsible for serving as the point of contact and coordinator of care hand off with external hospital providers. The Liaison will primarily work to develop a solid approach to identifying and coordinating transition of care for chronic kidney disease members. This position will closely partner with Provider Relation Managers (PRMs,), Quality Practice Advisors (QPAs) and Care Navigation teams to improve the quality of the Kidney Health Management clinical program.
Responsibilities:
* Ability to build positive, productive relationships with care teams, service providers, and coordinators of support
* Collaborate with the assigned hospitals to develop a trusting partnership with clinical providers and interdisciplinary team members
* Interact clearly and professionally with members and their families while gathering additional information related to their kidney health and build bridges to care navigation
* Collaborate with Quality Practice advisors and Care Navigators to facilitate transition of care hand off at time of discharge
* Facilitate the flow of information collaborates with the Care Navigation team to enhance care coordination on Healthmap Solutions members
* Identify members timely and coordinates consent and hand off to care navigation
* Identify opportunities to improve health outcomes for Healthmap Solutions members based on provider specific data
* Incorporate education and communication on Best Practice sharing for identified areas of provider low performance
* Provide assistance post discharge in identifying areas for process improvement in provider office workflows
* Support operational and clinical stakeholders in the identification, development, and execution of process improvement initiatives
* Partner with physicians/physician staff to identify Healthmap Solutions members that would benefit from Care Navigation support
* Function as a resource for and identifies opportunities to educate hospital teams on topics related to Chronic Kidney Disease, End Stage Renal Disease, Renal Replacement Therapies, etc.
* Build strong cross-functional relationships with internal departments and discharge planners
* Maintain thorough documentation of all provider meetings and interactions for consistency and coordination of provider engagement
* Maintain documentation in compliance with National Committee for Quality Assurance (NCQA) standards
* Ensure timely and successful delivery of reports to internal and external stakeholders
* Perform other related duties as assigned
Requirements:
* Bachelor's degree in nursing required
* Active, unrestricted RN license required
* 3 years of experience in a health care or managed care setting
* 3 years of experience in claims or gap closure campaigns, preferred
* 3 years of progressive experience in healthcare services, clinical operations, quality, or care management
* Prior experience building and managing relationships with health care providers preferred
* Proof of valid and unrestricted driver's license required. This position requires travel within assigned region to visit hospital providers
* Same state residency required
* Must be familiar with local healthcare market
Skills:
* Excellent verbal, written and presentation, skills
* Interpersonal skills to develop and maintain strong internal and external relationships
* Ability to multitask, prioritization, and create solutions in a fast-paced environment
* Strong critical thinking and analytical skills
* Must be proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint
Travel:
* Heavy Travel, Over 50%
#LI-Hybrid
Community Medical Liaison
Liaison Job In Tampa, FL
Researched and relatable, science-driven and social, you're an extroverted expert. If there's one thing your clinical experience has taught you, it's how to evolve your expertise rapidly and stay at the forefront of your field. Poised and articulate, you are a listener, an educator and a gifted cultivator of new and exciting opportunities grounded in the science. You have what it takes: a competitive drive coupled with the exceptional ability to communicate the science behind our client's products. Such talent and passion make you the right fit for this unique role with Syneos Health.
As a member of our field-based medical affairs team, the Community Medical Liaisons (CML) in Hepatology will be responsible for delivering education and scientific support to healthcare providers (HCPs) in Hepatology offices, treatment centers, and healthcare networks.
Responsibilities:
The CML will provide non-promotional, disease state, and product-specific information and medical support in response to HCP requests, ensuring the safe and effective use of medicines. This role involves scientific interactions with external stakeholders and offering scientific support for internal stakeholders. Community Medical Liaisons are expected to interact with and provide value to both internal and external stakeholders.
You will have the opportunity to:
* Deliver clinical presentations to community liver specialists in individual and group settings, both in-person and virtually.
* Respond to unsolicited medical inquiries from HCPs regarding licensed or unlicensed medicines and indications.
* Collaborate with medical colleagues and business partners to identify External Experts and key medical stakeholders in the community.
Along with your ability to remain at the forefront of your field, you must possess:
* Graduate-level degree (NP, PA, PharmD, MD, PhD, etc.)
* Strong knowledge of the pharma/biotech industry.
* Experience in the hepatology field
* Ability to anticipate challenges, manage complexity with a sense of urgency, and create strategies for success.
* Willingness to travel up to 75% weekly as needed and possess a valid driver's license to drive to assignments, unless otherwise specified
* The drive for self-development, the ability to collaborate, and an action-oriented work ethic
Desired Requirements:
* 2+ years experience in field medical affairs
* Pharmaceutical industry experience
* Product launch experience
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
400004120
Parts & Service Coordinator
Liaison Job In Tampa, FL
Department
Manufacturing/Operations/Service
Employment Type
Full Time
Location
Tampa
Workplace type
Onsite
Compensation
$23.00 - $26.00 / hour
Reporting To
Key Responsibilities Skills, Knowledge and Expertise About FS-Curtis The FS-Curtis brand is a symbol of quality and excellence in design and manufacturing of air compressors. For more than 160 years FS-Curtis products have been passed down from generation to generation, proving recognized value to our loyal customers. Dedicated to customers and loyal distributors, our brand is synonymous with Legendary Reliability. CURTIS-TOLEDO facilities include a 144,000 square foot facility in Saint Louis, Missouri, as well as facilities in Houston, Texas, Florida, Georgia, North Carolina, San Diego and Los Angeles, California.
Intake Coordinator
Liaison Job In Tampa, FL
About Us: We are a growing Personal Injury Law Firm based in Tampa with an overwhelming emphasis on taking care of people - that's what we do: We Help People! Our firm has grown to 30 team-members over recent years and our work with our community promises continued growth into the future.
What we do: We help accident victims get the money they deserve from those responsible for their injuries. Our sole focus is to help our clients get whole - to return the lives they had before the incident that caused their injuries. As our Intake Coordinator, you will serve as the first point of contact for potential clients seeking legal assistance, demonstrating our firm's client-centric approach. Your role extends beyond mere sales; it is about establishing trust, understanding, and providing genuine support to individuals navigating challenging circumstances.
Job Description: Your ability to empathize with our clients' issues will be instrumental in building rapport and trust from the initial interaction. You will listen attentively to their concerns, demonstrating genuine understanding and compassion as you guide them through the process of seeking legal assistance.
Your professionalism and expertise will instill confidence in potential clients, assuring them that they are in capable hands. Drawing from your extensive knowledge of our firm's services and the legal process, you will provide clear and accurate information to address their inquiries and alleviate any apprehensions they may have.
Your unwavering commitment to delivering exceptional service will set the tone for our client relationships, ensuring that each individual feels valued and supported throughout their journey with our firm.
Your ability to connect with people on a personal level will be pivotal in fostering meaningful relationships with our clients. Whether it's over the phone, in person, or through digital communication channels, your warm demeanor and effective communication skills will leave a lasting impression on those you interact with.
Your sales acumen will be instrumental in articulating the value and benefits of our services to potential clients. Utilizing a consultative approach, you will uncover their unique needs and concerns, positioning our firm as the solution that can provide the clarity, support, and relief they seek.
In our ever-evolving industry, there is always room for growth and development. You will embrace a mindset of continuous learning, staying abreast of legal industry trends, best practices in client engagement, and sales techniques to continually enhance your skills and effectiveness in your role.
Ultimately, your role as a Intake Coordinator is about making a meaningful difference in the lives of our clients. By providing them with the guidance, support, and relief they need during challenging times, you will help them navigate their legal journey with confidence and peace of mind.
Requirements
Manage own schedule to balance availability for meeting with prospective new clients as well as following-up with those who have yet to decide and with current clients to conduct quality control calls and interviews.
Be a team player, helping other employees in the efforts to assist our clients.
Follow-up with current clients at set milestones during their case or matter.
Facilitate a seamless introduction and transition to the legal team once a case or matter has commenced.
Actively engage in discussions with management to provide feedback on lead quality and volume, offering constructive suggestions for improvement based on frontline experiences.
Periodically attend tradeshows and networking events as a professional representative of the firm.
Utilize a consultative selling approach when speaking to PNCs to illustrate the value and benefits of our services.
Update the CRM system promptly with detailed notes of all interactions with prospects and clients.
Stay current with bar rules, legal industry trends and information.
Bilingual - Fluency in both English and Spanish is necessary.
Education & Experience:
Strong interest and proven track record in consultative solutions selling, with demonstrable success in lead generation, prospecting, contract negotiation, and customer closing.
Proven success in telephone sales, with the ability to engage effectively and build rapport quickly.
Experience with HubSpot, particularly in reporting, is required.
Independent, self-starting individual who thrives in a dynamic environment, with exceptional problem-solving and analytical skills.
Possess a proactive, can-do attitude, with excellent follow-through and resourcefulness, coupled with meticulous attention to detail.
Strong communication and interpersonal skills are essential, with the ability to be personable yet persistent.
Knowledge of the legal industry is an asset, facilitating better understanding and communication with clients.
Real-life experience and "battle scars" that bring empathy and understanding to client interactions are highly valued.
Qualities/Attributes of Preferred Candidate:
Self-starter/responsible/work independently
Diplomatic/factful
Intellectually curious
Inquisitive
Assertive
Non-judgmental
Flexible
Problem solving and analytical ability
Great communication skills
Sociable
Willing to be held accountable to goals
Tolerance for ambiguity
Comfortable working in a growth environment
Compensation: We offer competitive pay and benefits.
Base Salary between $45,000 & $55,000; plus incentive bonuses.
Starting salary is based on experience.
Please include your salary requirement when submitting your resume and cover letter.
Benefits
*Benefits are eligible to full time employees only after 90 days of employment, with exception to 401K (see eligibility requirements)
Health Insurance
Employer contributes 60% of the lowest priced plan for employee.
Three competitively priced plans to choose from. Options include spouse and dependent coverage.
Dental/Vision
Affordable plans offered
AFLAC
Supplemental policies are offered at a group discounted rate.
Free Tele-health (subject to co-pay) offered to all employees regardless of if they have a policy with AFLAC.
Group Term Life Insurance
Employer pays 100% towards a 15K term life policy.
401K Plan
Retirement plan offered through John Hancock (pre-tax and Roth plans offered)
Employer will make a contribution equal to 3% of your compensation. This contribution is fully vested.
Requirements are:
Attainment of age 21
Completion of one (1) year of service
1,000 hours of service
Profit Sharing Plan
Dependent upon Employer and company's yearly profit
Paid Time Off
40 hours (5 days) to use throughout your first year of employment
Additional time accrued on each employment anniversary based upon tenure
Carryover of unused hours available
Paid Holidays
Six (6) major holidays are paid: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (including the day after Thanksgiving), and Christmas
Floating Holiday
One (1) floating holiday is earned at the beginning of each calendar year (Jan 1) to be used throughout the calendar year.
If not used within the calendar year, this benefit is lost.
Salary Description $45,000 & $55,000 per year