AFib Program Coordinator (RN)
Liaison Job In Fort Lauderdale, FL
Employment Type:Full time Shift:Day ShiftDescription:Assesses, plans, implements and evaluates patient care. Collaborates and communicates pertinent clinical information to physicians and other disciplines regarding plan of care. Renders clinical expertise and gives direction for patient care to members of the patient care team, including licensed and unlicensed care givers, as appropriate.
Responsibilities include, but are not limited to:
Creating and distributing patient education packets, development and maintenance of patient tracking for follow-up appointments, maintenance of A-Fib registry documentation data, ordering testing based on provider orders, mitigating the need for A-Fib patient visits to the Emergency Department and/or hospitalization, and marketing A-Fib program to patients and other providers
Position Purpose
: The A-Fib Program Coordinator provides coordination of care for A-Fib patients within the ambulatory clinical setting. This position is responsible for establishing and maintaining the ablation pathway, referral pathway, and education pathway for patients with atrial fibrillation. This position performs responsibilities by anticipating and proactively meeting the atrial fibrillation patient needs. Responsibilities include, but are not limited to, organization of patient education packets, development and maintenance of patient tracking for follow-up appointments, maintenance of A-Fib registry documentation data, ordering testing based on provider orders, mitigating the need for A-Fib patient visits to the Emergency Department and/or hospitalization, and marketing A-Fib program to patients and other providers. This position works in collaboration to coordinate patient care.
W
hat you will do:
Assesses, plans, implements and evaluates patient care.
Collaborates and communicates pertinent clinical information to physicians and other disciplines regarding plan of care.
Renders clinical expertise and gives direction for patient care to members of the patient care team, including licensed and unlicensed care givers, as appropriate.
Responsibilities include, but are not limited to:
Creating and distributing patient education packets, development and maintenance of patient tracking for follow-up appointments, maintenance of A-Fib registry documentation data, ordering testing based on provider orders, mitigating the need for A-Fib patient visits to the Emergency Department and/or hospitalization, and marketing A-Fib program to patients and other providers
This position works in collaboration with other teams to coordinate patient care
AFib Program Coordinator serves in a clinical staff role and meets the competencies of the position
Coordinate patient pathways for patients referred to the A-Fib Center and evaluate patient for eligibility for pathway
Coordinate and organize patient education (written and verbal) based on individualized patient plans of care and health history
Acts as a liaison between physicians and marketing department to improve methods to reach potential patents and other physicians
Implements continuous quality improvement efforts as identified through patient outcomes, including referral pathways for patient to the AFib Center
Maintains compliance with AFib data registry standards
Triage patient phone calls and schedules patients for problem office visits same day to avoid Emergency Department visits for the patient
Takes responsibility to facilitate improvements in patient services, staff/physician relationships, and the working climate
Education & Qualifications* Graduate of an accredited school of Nursing required; BSN preferred Licensure* Registered Nurse in the State of Florida* Certified in Basic Life Support (BLS) by the American Heart Association
Experience:
Minimum of 1 years of cardiology experience preferred (critical care, cardiology office, cardiac cath lab, EP lab, or related experience).
Demonstrates the ability to plan, organize, and manage patient care, including delegation to and supervision of other members of the patient care team.
Demonstrates effective interpersonal, verbal, and written communication skills.
Highly motivated with strong leadership skills and teaching abilities.
* Must be able to work as a member of a team
Preferred Experience:
3 years of cardiology experience preferred (critical care, cardiology office, cardiac cath lab, EP lab, or related experience).
Bilingual preferred.
Position Highlights and Benefits
Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.
We live and breathe our guiding behaviors: we support each other in serving, we communicate openly, honestly, respectfully, and directly, we are fully present, we are all accountable, we trust and assume goodness in intentions.
Ministry/Facility Information:
Holy Cross Hospital in Fort Lauderdale, Florida is a full-service, non-profit Catholic hospital, sponsored by the sisters of Mercy and a member of Trinity Health.
We are committed to providing compassionate and holistic person-centered care.
We are the only Catholic hospital in Broward and Palm Beach counties and are not for profit. We are part of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation. Together, we serve people and communities in 21 states from coast to coast, providing nearly 2.8 million visits annually.
Comprehensive benefits that start on your first day of work
Retirement savings program with employer matching
Legal Info
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Treatment Services Coordinator (BA Degree with CAP Certification)
Liaison Job In Pompano Beach, FL
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
Oversee the daily duties of clinicians to ensure compliance with local, state, and Federal Regulations, as well as CMG, LP policy and procedures. Work collaboratively with leadership to promote the development of counseling skills and quality of care for patients.
Essential Functions:
Ensure compliance with all Local, State, Federal, and Colonial Management Group, LP rules, and regulations and to do so within the allocated budget for the clinic
Keep Colonial Management Group, LP informed, through the Program Director or Regional Director, of any significant treatment events which occur in their respective area and make prudent recommendations to address the same.
Provide or assist with quarterly quality assurance program reviews.
Assist in achieving and maintaining three-year accreditation status through recognized accrediting bodies.
Provide reports as requested.
Provide clinical supervision to clinical staff as required.
Reviews, signs, and dates all appropriate documentation required.
Documents patient progress through counseling and interaction through groups.
Reports patient abuse, neglect, and exploitation as required.
Assists in monitoring all patient activities on center premises.
Actively participates in community relations activities as directed and authorized.
Ensures the reading and understanding of the Policy and Procedures Manual.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
Is responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy, and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings
Ensures compliance with local, State, Federal, and Colonial Management Group, LP rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the propriety data and rights of the company.
Performs other tasks as assigned.
Other Responsibilities:
Minnesota Staff Only: Responsible for completing Freedom From Chemical Use Form
Supervisory Responsibilities:
(Scope of the person's authority, including a list of jobs that report to this job).
Provides Clinical Supervision
Essential Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: Bachelor's Degree in Human Services Related Field with CAP Certification OR Master's Degree in a Human Services Related Field.
Required Knowledge: Understanding of Opioid Addiction and Medicated, Assisted Treatment services. Knowledge of general counseling practices, Federal Confidentiality Law, HIPAA, and privacy practices. Must be computer literate with basic knowledge of Microsoft Excel and Google products.
Experience Preferred: Minimum of two (2) years of management experience. Minimum of one (1) years experience in substance abuse or related field
Skill and Ability: Must possess excellent verbal and communication skills with the ability to multitask. Demonstrate organizational skills and attention to detail. Proven leadership and time management skills. Must be reliable.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: Ability to communicate with patients and fellow employees.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on the computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting much of the time. Ability to lift up to 10 pounds. Movement such as standing, walking, and occasional bending or reaching is required. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.
Mathematics Ability: Basic math skills required.
Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, employees, patients and the general public.
Law Firm Intake Specialist
Liaison Job In Miami, FL
We are seeking a Bilingual Spanish Intake Paralegal to assist in managing client intake procedures, gathering information, and providing essential support to our legal team. The ideal candidate will be fluent in both Spanish and English, have strong organizational skills, and possess the ability to work in a fast-paced legal environment. This role plays a critical part in providing high-quality service to Spanish-speaking clients and helping them navigate the legal process effectively.
Client Intake:
Conduct initial client intake interviews to gather case information.
Translate documents, statements, and correspondence from Spanish to English and vice versa as needed.
Provide preliminary legal guidance to clients under the supervision of attorneys, ensuring they understand the process and necessary next steps.
Communication:
Serve as the primary point of contact for Spanish-speaking clients, offering consistent updates and responding to inquiries in both Spanish and English.
Draft correspondence, including letters, forms, and legal documents, in both languages.
Administrative Support:
Schedule client meetings, hearings, and appointments for attorneys.
Coordinate with clients, opposing counsel, courts, and other legal professionals.
Qualifications:
Associate's degree in Paralegal Studies or a related field required; Bachelor's degree preferred.
Treatment Services Coordinator
Liaison Job In Pompano Beach, FL
Oversee the daily duties of clinicians to ensure compliance with local, state, and Federal Regulations, as well as our policy and procedures. Work collaboratively with leadership to promote the development of counseling skills and quality of care for patients.
Essential Functions:
Ensure compliance with all Local, State, Federal, and our rules, and regulations and to do so within the allocated budget for the clinic
Keep us informed, through the Program Director or Regional Director, of any significant treatment events which occur in their respective area and make prudent recommendations to address the same.
Provide or assist with quarterly quality assurance program reviews.
Assist in achieving and maintaining three-year accreditation status through recognized accrediting bodies.
Provide reports as requested.
Provide clinical supervision to clinical staff as required.
Reviews, signs, and dates all appropriate documentation required.
Documents patient progress through counseling and interaction through groups.
Reports patient abuse, neglect, and exploitation as required.
Assists in monitoring all patient activities on center premises.
Actively participates in community relations activities as directed and authorized.
Ensures the reading and understanding of the Policy and Procedures Manual.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
Is responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy, and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings
Ensures compliance with local, State, Federal, and our rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the propriety data and rights of the company.
Performs other tasks as assigned.
Education/Licensure/Certification: Bachelor's Degree in Human Services Related Field with CAP Certification OR Master's Degree in a Human Services Related Field.
Required Knowledge: Understanding of Opioid Addiction and Medicated, Assisted Treatment services. Knowledge of general counseling practices, Federal Confidentiality Law, HIPAA, and privacy practices. Must be computer literate with basic knowledge of Microsoft Excel and Google products.
Experience Preferred: Minimum of two (2) years of management experience. Minimum of one (1) years experience in substance abuse or related field
Skill and Ability: Must possess excellent verbal and communication skills with the ability to multitask. Demonstrate organizational skills and attention to detail. Proven leadership and time management skills. Must be reliable.
Service Coordinator
Liaison Job In Pompano Beach, FL
IN A NUTSHELL
Sciens Building Solutions seeks a Service Coordinator responsible for interacting with existing and potential customers to ensure customer satisfaction and a positive company image. The Service Coordinator will perform scheduling of preventative maintenance inspections and emergency calls. This person will field customer calls, analyze issues, evaluate the situation and determine how best to handle.
WHAT YOU'LL BE DOING (and doing well!)
Schedule preventative maintenance inspections and emergency calls. Utilize dispatch board to update and maintain all schedules for on time service while maintaining zero backlogs.
Answer calls from customers. If needed, dispatch the proper technicians to handle any emergencies as required. Follow through to ensure resolution of all situations.
Generate/monitor Service department's internal and external correspondence regarding service technicians. This includes analyzing completed work orders for accuracy, and ensuring they are correct, complete and on time.
Perform accurate pricing of labor and/or materials as dictated by the contract for that particular customer.
Prepare subcontract work order for invoicing, including test reports, deficiencies and quotes.
Track and/or quote deficiencies.
Update and maintain all customer information in all databases, including but not limited to: Service department inspection dates, contract information, new customers/sites and updated customer names and addresses.
Dispatch appropriate technician(s) based on skill set required for each site or project.
Issue tools from service cage.
Generate/maintain schedules on a daily/weekly/monthly. Field trouble calls, PM inspections, manage on-call schedule, manage vacation schedule, and manage subcontractor schedule.
Prepare and process work orders and invoices, when applicable; acquire purchase orders where customer requires.
Display effective communication with customers; promptly follow up on customer inquiries, tracking special needs requests, reports and copies as needed.
Material requisition: prepare and process accurate purchase requisitions for purchasing.
Complete service contract cancellation form(s) and submit with back up for processing.
Coordinate customers' service requirements with other appropriate departments, as necessary, to ensure effective customer service.
Provide accurate information to Accounting to ensure one-day billing processing.
WHAT WE LIKE ABOUT YOU
High school diploma or equivalent.
Two to five years of experience in customer service.
Strong organizational skills.
Ability to multi-task, manage self and team.
Remain calm under pressure.
Possess sound decision-making skills and practical judgment priorities.
Ability to encourage and motivate people with positive attitude.
Interest in helping and working with customers.
Computer literate: Working knowledge of Microsoft Outlook, Excel, Word, and PowerPoint.
WHAT WE'RE BRINGING TO THE TABLE
Competitive salary based on qualifications.
Paid time off plan and holidays.
401(k) matching.
Short term and long-term disability.
Medical, dental, and vision plans with options.
Life insurance.
Professional career development opportunities.
Client Support Coordinator
Liaison Job In Miami, FL
About Us: iMigrate is a self-service platform that empowers individuals to take control of their immigration journey and simplifies the process of preparing immigration applications. With our user-friendly tools and guidance, users can confidently navigate the application process, saving time and money.
We're seeking a highly skilled Client Success Coordinator to join our team in Miami, FL
Job Summary:
We are seeking a professional, customer-focused agent to coordinate the care and support of our clients by assessing their needs, communicating with them when necessary, and assisting them through the case assembly process. The Client Support Coordinator plays a vital role in empowering clients with the support needed to submit high-quality applications by ensuring they are well informed and equipped to successfully navigate the application process, from preparation to submission. The ideal candidate will possess excellent communication and organizational skills, a strong work ethic, attention to detail, the ability to thrive in a fast-paced environment, and effective problem-solving abilities.
Responsibilities:
Documentation and Technical Support
Provide clients with feedback on the completeness of their evidence and forms for submission.
Ensure all documentation complies with organizational standards
Identify and address any discrepancies or missing information by communicating with clients
Customer Communication
Contact customers as needed to clarify or obtain additional information related to their case
Provide clear and professional guidance to ensure customer satisfaction
Maintain records of customer interactions for reference and compliance purposes
Collaborate with internal teams and stakeholders to resolve client issues and improve client satisfaction
Case Assembly Support
Ensure case files are properly labeled and meet submission requirements
Assist clients in understanding the case assembly process and developing strategies to overcome challenges.
Final Case Draft Review
Provide clients with expert guidance to ensure their application is complete before submission
Maintain accurate records of submitted cases for auditing and tracking purposes
Meet or exceed client satisfaction and productivity targets
Requirements:
Associate or bachelor's degree preferred
2-3 years of experience in digital customer service or account management, or a related field
Excellent communication, interpersonal, and problem-solving skills (written and verbal)
Strong attention to detail and organizational skills
Proficiency in using case management systems and standard office software
Strong understanding of SaaS business models and industry trends
Ability to work in a fast-paced environment, manage time effectively, and prioritize tasks in a deadline-driven environment
Fluent in English and Spanish (required)
Working Conditions:
Work is performed in an office environment
Must be able to work a flexible schedule, including weekends
Must be able to sit for long periods and work on a computer
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and advancement
Comprehensive training program
Collaborative work environment
iMigrate is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We strive to ensure that our hiring practices and workplace policies promote fairness and equality.
Community Outreach Specialist
Liaison Job In Miami, FL
The Community Outreach Specialist (Member Outreach Officer) serves as a brand representative within the local community to promote the benefits of EdFed membership, while supporting strategic growth of the business and pursuing opportunities for ongoing acquisition of new members, loans and deposit accounts.
We encourage you to view and apply directly at edfed.org/careers
Duties & Responsibilities:
Serves as a representative to an assigned region of local schools and branches while promoting the benefits of EdFed membership through external events at local schools, colleges, associations and community groups to drive new CU business.
Collaborates under the direction of the Member Outreach Director and Manager to maximize brand recognition for increased business development opportunities.
Manages schedules to ensure that all assignments, relationship goals, outbound calls, activities and events are accurately logged in a contact management solution on a daily basis.
Build a database of viable prospects for new sponsor relationships and schedule to the business development meetings to increase our EdFed field of membership.
Actively participate in festivals, fairs and trade shows to promote new business for the Credit Union.
Assists with new membership and lending applications during field-based events to drive successful achievement of organizational growth objectives.
Supports the Member Outreach Director and Manager and the Financial Education team in the development of the educational curriculum for the High School Branch Program.
Assists the Member Outreach Director and Manager in the development of member on-boarding strategies and other member engagement initiatives.
Required to have the ability to travel throughout all regions to provide staffing assistance when necessary.
Must have comfort in speaking in front of both small and large groups including in classroom presentations and community events.
Weekend, evening hours and travel may be required.
JOB QUALIFICATIONS & SPECIFICATIONS:
Excellent written and verbal communication skills.
Positive, dynamic leader with strong ability to build relationships and network
Strong organization, prioritization, analytical and problem solving ability.
Team player with ability to interact with all levels of staff in the organization.
Working knowledge of PC applications including Microsoft Office.
Must be able to maintain a high level of confidentiality.
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
The following are some benefits offered to employees:
Paid Holiday
Paid Birthday
Paid Sick and Personal Days
Paid Vacation
Retirement/401K with matching contributions
Medical, Dental and Vision Insurance
Life Insurance and Long Term Disability
Tuition reimbursement for Undergraduate and Graduate courses
Various Incentive Programs
Career opportunities
Intake Coordinator
Liaison Job In West Palm Beach, FL
Ultimate Staffing is partnered with a nationally recognized Plaintiff firm in West Palm Beach, FL that has been in business for over 30+ years defending the rights of people injured. We are currently looking for a service oriented Intake Coordinator who is empathetic and detail oriented, possesses excellent listening skills, and is proficient in both English and Spanish. As the first person of contact for potential clients you are responsible for the first impression of the Firm. We are looking for a full time Intake Coordinator who is Bilingual Spanish.
Intake Coordinator Location: West Palm Beach, FL
Intake Coordinator Job Functions:
Handle all incoming phone calls from potential clients, referral sources and other teams in the firm involving new potential cases.
Contact all potential incoming clients via the firm's website, email and US mail.
Meet with all potential client walk-ins.
Follow up with potential clients to schedule appointments/consultations.
Prepare the potential client's intake paperwork and input the information in our case management system.
Ensure that every potential client and referral sources is accurately documented in our case management system in a timely fashion.
Accurately transcribe intake memos.
Accurately open new cases in a timely fashion.
Ensure the Intake Coordinators, Paralegals and Attorneys have established contact with the potential client.
Proofread documents and prepare correspondence.
Conduct internet research, as needed.
Other duties as assigned.
M-F 9am-5:30pm with a 30 minute lunch.
Intake Coordinator Qualifications:
One or more years of experience in legal, medical or insurance claims field preferred.
Experience using Microsoft Office Suite (Word, Excel, etc.) required.
FileVine experience preferred.
Bi-lingual in English and Spanish required.
Intake Coordinator Compensation:
$50,000-$55,000
100% Employer covered Health, Vision, and Dental
15% Matching 401k
Generous yearly bonus
Profit sharing options
Desired Skills and Experience
We are currently looking for a service oriented Intake Coordinator who is empathetic and detail oriented, possesses excellent listening skills, and is proficient in both English and Spanish. As the first person of contact for potential clients you are responsible for the first impression of the Firm. We are looking for a full time Intake Coordinator who is Bilingual Spanish with Filevine experience
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Coordinator Destination Services Land Services
Liaison Job In Miami, FL
JOB SUMMARY: Responsible for all of the manifesting and inventory management of Pre, Post and Mid Cruise Land Programs selected for brands under the NCLH umbrella and will serve as the administrator of such Land Programs to ensure the accuracy and integrity of their information.
DUTIES & RESPONSIBILITIES:
Maintain all Cruise-Tour, Pre, Post and overland program inventory for NCHL Brands.
Utilize Excel spreadsheets daily to log and maintain inventory.
Provide sold counts to all Land Program operators, releases inventory space according to contract deadlines, clears waitlists as necessary and creates email blasts to help promote sales.
Send accurate manifests in a timely manner for Land Programs.
Proofread, update and load Land Program word document itineraries into the reservation system, guest documentation and the web.
Communicate with on-board Destination Managers and tour operators on all Land Program details as well as any troubleshooting as necessary.
Gate keeper of multiple e-mail boxes for NCLH brands - answering questions and actioning any requests from our internal teams and tour operators.
Follow up with Guest Relations, ship staff and our program operators for any issues related to the operation of such programs.
Work closely with internal teams such as Reservations, Sales and Marketing to develop a knowledge base of all Land Programs.
Assist leadership with special projects or other job functions as needed and required such as training, brochure proofreading and creation of new land programs.
Perform other job-related functions as assigned.
QUALIFICIATIONS
DEGREE TYPE: High School Diploma
FIELD(S) OF STUDY: Business Administration or related field of study, or any equivalent combination of education and or relevant experience.
EXPERIENCE:
2 years' experience in the Travel Industry, previous cruise line tour operations experience preferred.
COMPETENCIES/SKILLS:
Strong knowledge base of worldwide geography and cruise destinations.
Ability to efficiently manage time and handle multiple tasks.
Excellent English written and verbal communication.
Ability to work in a fast paced, deadline driven environment.
Must have a keen eye for attention to detail and proofreading copy.
Familiar with industry standards, NVS/Seaware competency preferred.
Strong proficiencies in Microsoft Office, Word, Excel and Power Point.
To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.
Customer Liaison Appointment Setter
Liaison Job In Wilton Manors, FL
Customer Liaison Appointment Setter
Are you ready to make a difference with every phone call? Join our vibrant call center team as a Customer Experience Specialist! In this role, you'll be the friendly voice that guides our customers through their inquiries, transforming challenges into delightful home solutions.
You'll connect with people from all walks of life, providing top-notch support and building lasting relationships. With a focus on creativity and teamwork, every day will bring new opportunities to shine and showcase your problem-solving skills. We're not just looking for employees; we want passionate individuals who thrive on making connections and delivering exceptional service!
If you're ready to embark on a rewarding journey where your contributions truly matter, apply now and help us create unforgettable customer experiences!
Requirements Additions:
Must speak fluent spanish.
Apply at career site: **************************************
Essential Duties, Functions, and Core Accountabilities:
Schedules meetings between prospective clients and sales representatives
Keeps a detailed log of calls including those that are not answered
Attempts to contact prospective clients whom they have been unable to contact
Inform the manager of recurrent product related complaints that warrant addressing.
Following up with various communication outlets; emails, chats and phone calls
Provide general administrative support to the sales team
Accurately document all communication in CRM
Attend sales team meetings and training sessions as directed by management.
Follow up with leads converting them to Appointments
Other duties as assigned.
Requirements
Requirements, Education, Qualifications, Skills, and Experience
High school diploma or equivalent
Excellent communication, interpersonal, and computer skills, have outstanding listening and attention to detail, excellent phone etiquette, professional and courteous disposition, and persuasive and results-oriented.
Experience in Solar Energy preferred
Ability to maintain the confidentiality of company and partner information
Customer Liaison (Showroom)
Liaison Job In Palm Beach Gardens, FL
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on
Facebook
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YouTube
, and
Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#FL080
Privacy Policy:
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Terms and Conditions:
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Customer Liaison (Showroom)
Liaison Job In Palm Beach Gardens, FL
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on Facebook, YouTube, and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#FL080
Privacy Policy: *************************************************
Terms and Conditions: ***************************************************
Community Outreach Specialist $15 Per Hr Salary Plus Commission $45K-$75K
Liaison Job In Miramar, FL
Company: Premier Home Improvements a family-owned and operated provider of hurricane impact windows, doors, flooring, and roofing products to Homeowners.
Community Outreach Specialist $45K-$75K - Schedule FREE window door and roofing estimates for homeowners - No Selling!
Responsibilities:
• Connect with homeowners and build rapport
• Schedule FREE estimate appointments for windows and doors
• Work outdoors and engage directly with potential clients
Requirements:
• Outgoing personality with strong communication skills
• Motivated to earn and hit goals
Offer:
• Competitive earnings: $15 per hour salary plus commission $45K-$75K per year
• 5-day schedule, field-based work
• Great opportunities for career advancement
To Apply:
All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.
Community Health Outreach Specialist- Miami, FL
Liaison Job In Miami, FL
Community Health Outreach Specialist - Miami, FL
The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health's medical professionals.
Roles and Responsibilities
Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health
program and/or ensure they are accessing the program's benefits
Communicate the benefits of the Monogram Health program to eligible members and overcome objections
Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers
Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete
Position Requirements
The position is located in Miami, FL
Heavy Travel - most days driving to patient homes
Valid driver's license
2+ years' experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns
Experience with Salesforce and Microsoft Office required
Bachelor's Degree preferred but not required
2+ years B2B sales experience required
Benefits
Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the
delivery of kidney care
Competitive salary and opportunity to participate in the company's bonus program
Comprehensive medical, dental, vision and life insurance
Flexible paid leave and vacation policy
401(k) plan with matching contributions
About Monogram Health
Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic
kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and
transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram's innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services,
including case and disease management, utilization management and review, and medication therapy management
services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on
increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has
emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with
chronic kidney and end-stage renal disease.
At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to
share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams
are strong teams, and welcome those from all backgrounds and varying experiences
Coordinator, Utilization Mgmt
Liaison Job In Miami, FL
ABOUT US
Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid, and Dual-Eligible Market. ILS provides tailored integrated solutions aimed at improving health outcomes while rebalancing costs, addressing social determinants of health and connecting members with community-based resources.
POSITION SUMMARY
Supports comprehensive coordination of medical services including intake, screening, and referrals to Florida Community Care (FCC) case management, promotes/supports quality effectiveness of healthcare services.
ESSENTIAL FUNCTIONS
Member Identification- Performs intake of calls from members or providers regarding services via telephone, fax, web portal.
Utilizes FCC systems to build, research and enter member information.
Screens requests for appropriate referral to medical services staff
Approve services that do not require a medical review in accordance with the prior authorization grid.
Performs non-medical research including eligibility verification, COB, and benefits verification.
Documentation and Communication- Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.
Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g., claim administrators, plan sponsors, and third-party payers as well as member, family, and health care team members respectively)
Protects the confidentiality of member information and adheres to company policies regarding confidentiality.
Communicate with FCC case managers when processing transactions for members active in this program.
Supports the administration of the precertification process in compliance with various laws and regulations, URAC and/or NCQA standards, where applicable, while adhering to company policy and procedures
Places outbound calls to providers under the direction of medical management nurses to obtain clinical information for review of medical authorizations.
EDUCATION AND EXPERIENCE
High school diploma or G.E.D.
2-4 years of experience as a medical assistant, office assistant or other clinical experience.
Managed care experience preferred (e.g., Medicaid, Medicare)
REQUIRED SKILLS
All employees shall meet specified training program including Compliance/Privacy Regulations and attend at a minimum one (1) hour of Compliance/Privacy educational training annually, as required by Florida Community Care.
All employees shall meet Risk Management Regulations and attend at the minimum one (1) hour of Risk Management education and training within the first thirty (30) days of employment and as required by law or Florida Community Care; and, for that non-physician in clinical direct care delivery services, annually thereafter.
All employees, if duly licensed in the State of employment, and said license is part of requirement of their position with Florida Community Care, shall maintain in good standing and current state licensure.
All employees are required to maintain confidentiality, protect privacy, comply with PHI regulations, and report violations.
EEO STATEMENT
In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of ILS employees and to the security of the company's equipment and facilities. For these reasons, ILS is committed to the elimination of drug and alcohol use and abuse in the workplace. Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Treatment Services Coordinator (BA Degree with CAP Certification)
Liaison Job In Fort Lauderdale, FL
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
Oversee the daily duties of clinicians to ensure compliance with local, state, and Federal Regulations, as well as CMG, LP policy and procedures. Work collaboratively with leadership to promote the development of counseling skills and quality of care for patients.
Essential Functions:
Ensure compliance with all Local, State, Federal, and Colonial Management Group, LP rules, and regulations and to do so within the allocated budget for the clinic
Keep Colonial Management Group, LP informed, through the Program Director or Regional Director, of any significant treatment events which occur in their respective area and make prudent recommendations to address the same.
Provide or assist with quarterly quality assurance program reviews.
Assist in achieving and maintaining three-year accreditation status through recognized accrediting bodies.
Provide reports as requested.
Provide clinical supervision to clinical staff as required.
Reviews, signs, and dates all appropriate documentation required.
Documents patient progress through counseling and interaction through groups.
Reports patient abuse, neglect, and exploitation as required.
Assists in monitoring all patient activities on center premises.
Actively participates in community relations activities as directed and authorized.
Ensures the reading and understanding of the Policy and Procedures Manual.
Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
Is responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy, and any other agency site visits as dictated by the state laws or regulations.
Participates in all staff meetings
Ensures compliance with local, State, Federal, and Colonial Management Group, LP rules, regulations and policies.
Always acts in the best interests of the program and company; honors, supports, and protects the propriety data and rights of the company.
Performs other tasks as assigned.
Other Responsibilities:
Minnesota Staff Only: Responsible for completing Freedom From Chemical Use Form
Supervisory Responsibilities:
(Scope of the person's authority, including a list of jobs that report to this job).
Provides Clinical Supervision
Essential Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: Bachelor's Degree in Human Services Related Field with CAP Certification OR Master's Degree in a Human Services Related Field.
Required Knowledge: Understanding of Opioid Addiction and Medicated, Assisted Treatment services. Knowledge of general counseling practices, Federal Confidentiality Law, HIPAA, and privacy practices. Must be computer literate with basic knowledge of Microsoft Excel and Google products.
Experience Preferred: Minimum of two (2) years of management experience. Minimum of one (1) years experience in substance abuse or related field
Skill and Ability: Must possess excellent verbal and communication skills with the ability to multitask. Demonstrate organizational skills and attention to detail. Proven leadership and time management skills. Must be reliable.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.
Talking: Ability to communicate with patients and fellow employees.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision: Average, ordinary, visual acuity necessary to observe patients and work on the computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Sedentary work; sitting much of the time. Ability to lift up to 10 pounds. Movement such as standing, walking, and occasional bending or reaching is required. Exerts up to 10 pounds of force occasionally.
Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to operate in an open work area with moderate everyday noise.
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.
Mathematics Ability: Basic math skills required.
Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, employees, patients and the general public.
Customer Liaison/Appointment Setters
Liaison Job In Fort Lauderdale, FL
Are you ready to make a difference with every phone call? Join our vibrant call center team as a Customer Experience Specialist! In this role, you'll be the friendly voice that guides our customers through their inquiries, transforming challenges into delightful home solutions.
You'll connect with people from all walks of life, providing top-notch support and building lasting relationships. With a focus on creativity and teamwork, every day will bring new opportunities to shine and showcase your problem-solving skills. We're not just looking for employees; we want passionate individuals who thrive on making connections and delivering exceptional service!
If you're ready to embark on a rewarding journey where your contributions truly matter, apply now and help us create unforgettable customer experiences!
NO COLD CALLING!!!!!! ALL INBOUND, INTERESTED CLIENTS.
Supervisory Responsibilities:
No
Essential Duties, Functions, and Core Accountabilities:
Schedules meetings between prospective clients and sales representatives
Keeps a detailed log of calls including those that are not answered
Attempts to contact prospective clients whom they have been unable to contact
Inform the manager of recurrent product related complaints that warrant addressing.
Accurately document all communication in CRM
Attend sales team meetings and training sessions as directed by management.
Follow up with leads converting them to Appointments
Other duties as assigned.
Requirements
Requirements, Education, Qualifications, Skills, and Experience
High school diploma or equivalent.
Must speak fluent Spanish .
Excellent communication, interpersonal and computer skills, have outstanding listening and attention to detail, excellent phone etiquette, professional and courteous disposition, and be persuasive and results-oriented.
Ability to maintain the confidentiality of company and partner information.
Experience in cold calling, cold messaging, or cold emailing.
Have basic entrepreneurial traits, including high-level logical thinking and problem-solving.
Community Outreach Specialist No Sales Just Scheduling $45K-$75K
Liaison Job In Miramar, FL
Company: Premier Home Improvements a family owned and operated provider of hurricane impact windows, doors, flooring, and roofing products to Homeowners.
Community Outreach Specialist $45K-$75K Per Year Plus - NO SELLING
Schedule Free window, door estimates and presentations with homeowners, once trained start managing other reps.
COMMUNITY OUTREACH SPECIALIST Career opening
• Earn $45K-$75K per year scheduling appointments for Home Improvements
• Must have outgoing personality, and be comfortable working and walking outside and speaking with homeowners
• 5 day schedule out in the field
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Establish rapport with customers
• Schedule appointment for FREE estimates for Windows and Doors
REQUIREMENTS:
• Outgoing personality and hungry to make money
POSITION OFFERS:
• Competitive Compensation-Earn $45K-$75K
TO APPLY:
All Qualified Applicants are expected to submit a brief explanation of their background stating why they would be a comfortable fit for this career position, along with a current resume and contact phone number. All qualified applicants will be contacted for a phone interview.
Community Outreach Specialist
Liaison Job In Miami, FL
About the Role:
We are seeking a highly motivated Community Outreach Specialist to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. As a Community Outreach Specialist, you will be responsible for developing and implementing outreach strategies to increase awareness and enrollment in Medicaid programs. You will work closely with community organizations, healthcare providers, and government agencies to identify and engage eligible individuals and families. Your efforts will directly impact the health and well-being of our community members.
Minimum Qualifications:
Bachelor's degree in public health, social work, or related field
2+ years of experience in community outreach or related field
Knowledge of Medicaid programs and eligibility requirements
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Relevant experience may substitute for the educational requirement on a year-for-year basis
Preferred Qualifications:
Master's degree in public health, social work, or related field
Experience working with diverse populations and communities
Bilingual in English and Spanish
Experience with data analysis and reporting
Health insurance agent licensure
Responsibilities:
Implement outreach strategies to increase awareness and enrollment in Medicaid programs
Collaborate with community organizations, healthcare providers, and government agencies to identify and engage eligible individuals and families
Conduct presentations and educational sessions to inform the community about Medicaid programs and eligibility requirements
Maintain accurate records of outreach activities and program enrollment
Provide excellent customer service to plan enrollees and potential enrollees and assist with any questions or concerns
Skills:
As a Community Outreach Specialist, you will utilize your excellent communication and interpersonal skills to engage with community members and healthcare providers. You will also use your knowledge of Medicaid programs and eligibility requirements to educate and inform the community. Additionally, you will use your organizational and data analysis skills to maintain accurate records of outreach activities and program enrollment. Your ability to work independently and as part of a team will be essential in achieving our outreach goals. Finally, your skills will be highly valued in serving our diverse community.
Community Outreach Specialist
Liaison Job In Miami, FL
About the Role:
We are seeking a highly motivated Community Outreach Specialist to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. As a Community Outreach Specialist, you will be responsible for developing and implementing outreach strategies to increase awareness and enrollment in Medicaid programs. You will work closely with community organizations, healthcare providers, and government agencies to identify and engage eligible individuals and families. Your efforts will directly impact the health and well-being of our community members.
Minimum Qualifications:
Bachelor's degree in public health, social work, or related field
2+ years of experience in community outreach or related field
Knowledge of Medicaid programs and eligibility requirements
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Relevant experience may substitute for the educational requirement on a year-for-year basis
Preferred Qualifications:
Master's degree in public health, social work, or related field
Experience working with diverse populations and communities
Bilingual in English and Spanish
Experience with data analysis and reporting
Health insurance agent licensure
Responsibilities:
Implement outreach strategies to increase awareness and enrollment in Medicaid programs
Collaborate with community organizations, healthcare providers, and government agencies to identify and engage eligible individuals and families
Conduct presentations and educational sessions to inform the community about Medicaid programs and eligibility requirements
Maintain accurate records of outreach activities and program enrollment
Provide excellent customer service to plan enrollees and potential enrollees and assist with any questions or concerns
Skills:
As a Community Outreach Specialist, you will utilize your excellent communication and interpersonal skills to engage with community members and healthcare providers. You will also use your knowledge of Medicaid programs and eligibility requirements to educate and inform the community. Additionally, you will use your organizational and data analysis skills to maintain accurate records of outreach activities and program enrollment. Your ability to work independently and as part of a team will be essential in achieving our outreach goals. Finally, your skills will be highly valued in serving our diverse community.