Liaison Jobs in Shaler, PA

- 208 Jobs
All
Liaison
Community Liaison
Community Health Worker
Community Support Worker
Service Coordinator
Residence Coordinator
Clinical Liaison
Community Support Specialist
Outreach Coordinator
  • Installation and Service Coordinator - Pittsburgh, PA

    Lifeway Mobility Holdings LLC

    Liaison Job In Saxonburg, PA

    Installation and Service Coordinator - Pittsburgh, PA Are you ready to make a real impact on people's lives every single day? Do you thrive in a fast-paced environment where every day brings a new challenge and opportunity to solve problems? If so, we want you to join our team as an Install and Service Coordinator (ISC)! As an ISC, you'll be the key player in ensuring our accessibility solutions are seamlessly installed and serviced. You'll play a vital role in coordinating installations, troubleshooting service needs, and ensuring that our customers receive exceptional care in a timely and efficient manner. Essential Functions: Review and organize sold solutions to ensure proper documentation, including signed contracts, notes, photos, and measurements. Coordinate and schedule installation appointments with customers in a timely manner. Maintain and manage open work orders on the Installation & Service Coordination Dashboard. Work with customers to troubleshoot and address service needs (repairs). Create and manage service work orders, schedule service appointments, and coordinate follow-up as needed. Collaborate with Sales and Installation teams to ensure customer satisfaction and smooth operations. Ensure all aspects of installation and service are completed efficiently, accurately, and to the highest customer satisfaction. Ideal Candidate Requirements: Minimum of 3 years of experience in telephone/computer-based customer service. Strong verbal and written communication skills. Experience in routing/dispatching is a plus. Proficiency in Microsoft Office Suite. Familiarity with CRM/ERP systems is preferred. Ability to manage multiple tasks and deadlines in a fast-paced environment. A passion for delivering exceptional customer service and making a positive impact on others. At our company, we're driven by our commitment to Putting People First, Taking Accountability, and Doing Well While Doing Good. If these values resonate with you, apply today and help shape a better tomorrow for our customers! PIef2806e14e1d-26***********7
    $33k-51k yearly est. 6d ago
  • Resident Care Coordinator (LPN)- $1,500 Sign On Bonus

    St. Anne Home 3.7company rating

    Liaison Job In Greensburg, PA

    Resident Care Coordinator (LPN) Personal Care St. Anne Home is a ministry of the Felician Sisters of North America dedicated to the continued healing mission of Jesus Christ by providing a continuum of care and supportive services to adults, their families and their caregivers. We do this by following our five core values: Respect for Human Dignity, Compassion, Transformation, Solidarity with People in Need, and Justice and Peace. *Must have a valid and current Nursing License* Starting rates are based on experience ranging from $28 - $32. $1,500 Sign-on Bonus for Part Time AND Full-time *Sign-on bonuses are subject to certain requirements and signed documentation. Available: Full time, part time 8-hour and 16-hour shifts! Check out the shift differentials! Weekend Premium $0.60 6:30a-3p, Part Time 2:30p-11p, Full time and part time, 2nd shift differential OR 2, 16-hour shifts What we offer We value you! Three different Highmark plan options for medical insurance. Plan for Dental and Vision. Life insurance for Full-time employees. PT may purchase at higher rate. 7 Paid Holidays Vanguard 403 B retirement package with 3% match Short-term disability Tuition reimbursement Employee Assistance Program- For when life hits and you need free solutions! Employee Discount Program- Start saving on enjoyment! What you'll do: Interact with residents and have access to resident property; can work with and provide care and services to difficult people and maintain composure during stressful circumstances. Demonstrates skills and knowledge to provide safe, competent nursing care. Participates in the collection of data to develop initial, interim and annual Resident Assessment and Support Plans (RASP) including education for the residents. Follows the established Support plan and associated protocols, procedures and policies. Evaluates and modifies the (RASP). Trains, supervises, motivates, and evaluates staff to ensure the provision of high-quality services to residents in a manner that is consistent with the philosophy of personal care. Plans and delegates work assignments assuring effective scheduling on a 24-hour basis. Demonstrates the ability to function as a team member in sharing responsibilities for the administrative resident care in cooperation with all members of the team. Orients new staff. Develops & coordinates in-service training and provides ongoing training of staff. Promote and facilitates interactive problem solving with staff. Perform other duties as assigned. 2. Resident Care Management Provides case management services to residents, ensuring the completion of pre-occupancy screening, assessment/reassessment, and the negotiated service plan in conjunction with the resident and their family, the resident associates, and other necessary individuals. Facilitates and encourages family involvement with residents. Coordinates move in and orients new residents to Villa Angela, ensuring satisfactory integration into Villa Angela. Demonstrates an appreciation of the heritage, values, and wisdom of the residents and an understanding of the aging process. Investigates and documents resident and employee incidents, identifies safety hazards, and institutes corrective action in a timely manner. Shares in the responsibility for providing and maintaining an environment that is conducive to the safety and physical and emotional well-being of residents and personnel. Monitors resident RASPs, records information to determine quality of service to residents, and directs staff to implement needed changes. Hold service plan conferences with the resident associates as needed. Monitors and maintain records reflecting resident's physical and mental condition. Reports significant changes in a resident's condition to his or her physician. Documents medication supervised/administered and notes resident's response. Follows through on verbal medication change orders received from physicians. Coordinates wellness clinic activities. Supports and participates in the resident-centered activity program. Coordinates move-out, ensuring proper labeling and packing of resident's belongings, if necessary. Maintains resident confidentiality. Perform other duties as assigned. Qualifications: PA Nursing License LPN or RN and be in Good Standing Exceptional Leadership, Customer Services, and Problem-Solving Skills CPR/First Aide/BLS Demonstrate Clinical Competency Positive Attitude and a deep understanding of working in LTC Familiarity with and comfortable doing Resident Assessments and Support Plans (RASP) Must have valid and current Certification for the CNA position *Part time employee: Must work what facility needs. Eligible for benefits. Equal Opportunity Employer Statement: St. Anne Home is an equal opportunity employer and complies with applicable Federal, State and Local civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, and protected vCer
    $28-32 hourly 3d ago
  • Central Admissions Liaison

    Wecare Centers 4.1company rating

    Liaison Job In Pittsburgh, PA

    Department Administration Employment Type Full Time Location Pittsburgh , PA Workplace type Onsite Reporting To Key Responsibilities Skills, Knowledge and Expertise Benefits About WeCare Centers At WeCare Centers, we believe in not only providing exceptional care for our residents but also ensuring a supportive and enriching environment for our team. Our Voluntary Benefits Programs are designed to provide additional supportive services to our employees that can help them achieve their personal, financial, and health goals.
    $41k-72k yearly est. 24d ago
  • Home and School Liaison

    21St. Century Cyber Charter School 3.5company rating

    Liaison Job In Murrysville, PA

    Support Services - LEA/Home and School Liaison At the present time, a vacancy exists for a Home & School Liaison LOCATION: The incumbent in this position will report to and work out of our school campus location in Murrysville (Western PA). Our campus is located in Murrysville: "A short drive from Pittsburgh, explore the city, discover what the area has to offer and experience the award-winning food scene, countless family activities, and so much more." After 90 days of employment, the successful candidate will have the opportunity to work from home for 2 days per week. This work-from-home option allows for increased flexibility and work-life balance. SUMMARY OF POSITION: The Home & School Liaison (HSL) communicates with students and parents regarding the necessity and benefits of regular school attendance, and enforces the attendance expectations of the 21st Century Cyber Charter School and the mandatory attendance provisions of the Commonwealth of Pennsylvania. The purpose of this role is to improve school attendance and deter truancy through a comprehensive approach to consistently identify and address attendance issues as early as possible with appropriate intervention techniques, to include home visits throughout the state. JOB RESPONSIBILITIES: The incumbent must be able to perform the following essential functions satisfactorily, with or without reasonable accommodations. This position description does not express or imply that these are the only duties to be performed by the incumbent(s) in this position. Proactively communicates with students, parents and/or school personnel to inform them of state laws and district policies governing attendance. Enforces compulsory attendance laws, school attendance policies and monitors the attendance patterns of chronic offenders; applies corrective action steps per school policy and applicable regulations. Runs reports, identifies excessive absences and maintains accurate case files on students referred for attendance issues. Investigates cases of repeated absences reported by building principals, and issues verbal and written warnings to parents that legal action will be taken if illegal absences continue; issues citations when necessary to parents of truant children. This process may require extensive travel throughout the Commonwealth. Makes initial referrals to Children and Youth Services (CYS) or to a community-based truancy program. Follows up and maintains accurate records related to CYS referrals, community-based truancy referrals or related processes. Conducts Home Visits, as required, to comply with school policy and/or established student attendance and truancy processes. Collaborates and meets with school counselors, SAP team, psychologists, prevention specialists, and/or social service agencies such as Children and Youth Services and Human Services to create plans for all at-risk student cases. Meets with school counselors and administrators to assist in creating a plan for each attendance problem. Develops relationships with external referral agencies, community and neighborhood organizations. Serves as liaison between the school, parents, the courts, community agencies, police authorities, and child placement agencies. Assembles and prepares case documentation for District Court hearings on truant students, presenting testimony in front of District Judge. Serves as liaison between parents and school, schedule parent meetings, and forward parent concerns to appropriate administrators. Remains current regarding child welfare regulations with regard to state law, board policy and/or administrative guidelines. The incumbent may need to flex their work hours/work schedule to address school attendance concerns. Performs other duties as assigned by the supervisor. ESSENTIAL JOB SKILLS: Knowledge of current student attendance requirements pertaining to PDE, School Code and any applicable state or federal legislation. Knowledge of District Court processes for student truancy. Ability to represent the School at District Court hearings and present testimony. Ability to flex hours/work schedule to accommodate school attendance enforcement duties and responsibilities. Ability to travel throughout the Commonwealth to meet position duties and responsibilities. Some travel may require overnight stays. Ability to effectively communicate with staff, students, parents, and the public in a professional manner. Ability to effectively use the SIS and related technology or software systems to run reports, collect data and concisely present data to colleagues, Principals and Administration in support of the school's truancy processes. Incumbent must be highly organized, with the ability to multitask, maintain accurate student records and work within established deadlines for truancy processes. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each of the above essential job responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the required functions. A high school diploma or GED required. A college degree in social work, psychology, or related field from an accredited institution is preferred. Valid PA Home and School Visitor Certification preferred. Three (3) years of experience as a Home and School Liaison, or related field, preferred. Some experience with social services agencies and the judicial process is preferred. Must have and maintain a valid state vehicle operator's license with a good driving record. Must successfully complete and maintain compliance with all federal and state background and criminal record check requirements. Act 34, 151, and 114 Clearances; Act 24/82, Act 168 disclosure forms. Schedule: 12 Month/260 Day Monday-Friday 7:30am-3:30pm (flexibility in schedule is required to facilitate operational needs) Teleworking: Hybrid Salary: $45,145.95-$66,816.50 per year Benefit Eligible: Yes Equal Opportunity Employer The 21st Century Cyber Charter School is an Equal Opportunity Employer. 21st Century Cyber Charter School ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Any individual needing assistance in making application for any opening should contact the Department of Human Resources at ************.
    $45.1k-66.8k yearly 60d+ ago
  • HOSPITAL LIAISON: Excela Home Heath & Hospice

    Independence Health System Careers 3.7company rating

    Liaison Job In Greensburg, PA

    Essential Job Functions Coordinate and utilize services by obtaining needed patient information. Communicate required information for referrals to the Home Care office in a timely manner. Review patient's clinical record to obtain required demographic information, emergency contacts and specific orders for Home Care and/or Hospice, patient diagnoses, medications and treatments. Ensure appropriate continuity of care for al patients. Assess each consult to determine appropriateness for homecare or hospice based on established criteria. Assure that agency can meet the needs of the patient based on competence and availability of staff. Collaborate with physician as needed input to determine appropriate patient needs and plan of care. Work in conjunction with hospital Clinical Resource Management Department in reviewing the hospital daily census for appropriate patients, providing follow up as needed. Assist in identifying patients who may need home care/hospice, as well as current home care/hospice patients who are re-admitted to the hospital. Cognizant of payer requirements for patients, and acts as a resource for hospital staff. Responsible for understanding and communicating and limitations to patients regarding either Medicare or managed care coverage. Communication, collaborative relationships and interpersonal skills. Maintain a collaborative relationship with physicians and other health care providers to achieve desired patient outcomes and assure as continuous flow of patient care. Effectively promote harmonious relationships within the organization. Demonstrate a high level of tolerance, both mental and emotional, when dealing with stressful situations. Use tact, sensitivity, sound judgment and a professional attitude when dealing with patients, families, physicians, ad co-workers excelled communication skills. Follow channels of communication. Demonstrate an ability to communicate tactfully with persons of varying educational and cultural backgrounds. Maintain discretion and diplomacy. Respond to patient service recovery issues and strive to improve customer satisfactions. Respond to patient needs. Follow up with physician concerns regarding care or services. Process all referrals in an accurate, timely and efficient manner. Coordinate with Home Care and Hospice management team regarding agency's ability to provide needed care to patients. Identify potential problem situation s and intervenes to offset adverse impact Ensure adherence to confidentiality standards regarding patient information. Respond to changes in workload as necessary. Utilize time in a productive manner. Advise Home Care/Hospice management team of potential problems related to referrals or services. Demonstrate effectiveness in instructing staff, patients and families regarding appropriateness for home care. Also, able to explain Hospice benefit, including admission criteria, services provided, and levels of care (i.e. routine, general in-patient, respite, continuous care), volunteer services and bereavement counseling. Promote Home Care and Hospice services through education of the community and referral sources. Conduct in-services to targeted areas to foster improved understanding of services provided. Contribute to the education programs of students, new employee and others who may be receiving experience in this area. Participate in agency committees as assigned. Cognitive ability to function and concentrate on the essential and specialty functions of the job at a high level. Achieves thoroughness and accuracy when accomplishing an essential or specialty function of the job. Ability to think and concentrate for an entire shift. Visit patient units and departments on a regular basis. Follow in-patients and families while in the hospital, investigate reason for admission. Communicate recommendations for additions/changes in resumptions of care to staff. Follow up on leads; strive to prevent loss of any active patients due to preventable reasons. Manage service complaints promptly. Assess potential service gaps, need for new services. Anticipate patient discharges and coordinate DME needs with MedCare and facilitate visit scheduling timing with EHHCH case managers. Make favorable impression and easily gain acceptance by others. Demonstrate a charismatic, creative disposition, building quick rapport in dealings with patients, families, physicians and co-workers. Excellent communication skills, following channels of communication. Establish and execute strategic physician and community marketing initiatives, tied to overall organizational strategy, targeting those with potential for volume growth. Collaborate with operational and clinical areas, including EH Physician Liaisons, to organize and plan objectives. Develop, recommend, and implement innovative methods and materials to market and promote EHHCH services. Maintain a good understanding of service line volume trends and physician utilization of clinical services and specialties. Review report of volume by referring physicians to target response to trends. Develop and maintain a strong understanding of area competitors. Cultivate and maintain good customer relations through regular customer servicing and problem solving. Solicit feedback from physicians and their office staff on operational issues; identify opportunities for improvement. Follow through on issue resolution, involving collaboration with individuals throughout the organization. Improve communication and foster trusting relationships between EHHCH staff and other referral sources. Build positive physician relationships through recurring office visits and other contact with physicians and their office staff. Gather and assess market intelligence to assist with development of programs and communication materials designed to meet the needs of referral sources. Communicate referral source marketing activities to appropriate EHHCH leadership. Implement and maintain a customer relationships management tracking system to track and measure effectiveness of program. Meet regularly with EHHCH leadership to discuss findings. Increase awareness and utilization of Excela Health clinical services and specialties. Educate physicians, their office staff and other referral sources on current clinical services and programs available through EHHCH. Demonstrate a general knowledge of all Excela Health services and a high degree of knowledge in targeted programs and services. Communicate operational changes or newly created programs and services to physicians and their office staff. Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/Experience Graduate of an accredited Nursing Program required. Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Preferred Qualifications/Experience Minimum of one-year recent experience in home care, hospice, hospital or other related setting. Experience in Healthcare setting. License, Certification & Clearances Current licensure to practice as a Registered Nurse in the State of Pennsylvania required. Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required. Valid Driver's License (if out of state hire, the record report from applicable state driver's license department is required) Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal Position Type/Expected Hours of Work Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat X Extreme Cold x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices x x x Rotates All Shifts x x 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites x x Direct Patient Care x x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x x Body Protection x x Latex Exposure x x Solvent Exposure Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x x Chemicals (direct use) Exposure x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x x Climbing Ladders x Standing x
    $48k-82k yearly est. 2d ago
  • Damage Prevention Liaison

    Pa One Call System Inc.

    Liaison Job In West Mifflin, PA

    Job details Salary: From $50,000 a year Job Type: Full-time Number of hires for this role: 1 Qualifications Bachelor's degree (B.A.) from four-year College or University; or one to two years related experience and/or training; or equivalent combination of education and experience Valid driver's license and vehicle capable of transporting self and materials required for trade shows, training sessions and presentations Basic computer skills Demonstrated public speaking and presentation skills Utility company industry experience is a plus Full Job Description Are you ready for a job with meaning? Working for Pennsylvania 811 means you are helping to protect Pennsylvania's underground infrastructure. As a Damage Prevention Liaison (DPL) you will act as a community and industry representative, and help keep the community you live in safe. The successful candidate should be self-motivated and possess verbal communication skills to advocate our “Call Before You Dig” cause to underground facility owners, excavators, designers, engineers and other stakeholders. Responsibilities include outbound telephone calls to 500 members per year, conducting presentations and training sessions, coordinating stakeholder meetings, staffing trade shows, building relationships with our members, soliciting sponsorships for events and securing new members for our services. The DPL position is located at Pennsylvania 811 main office in West Mifflin, PA, with travel up to 75% of the time throughout the Commonwealth of PA, including overnight stays. Must live in Pennsylvania within a 25-mile radius of Cranberry Township, Pa. Pennsylvania One Call System is a privately funded 501(c)6 nonprofit whose purpose is to prevent damage to underground facilities. ***************** What does that mean? That means we help protect anyone who is digging from hitting underground utility lines. Our purpose is to is to prevent damage to underground facilities. To promote safety, we provide an efficient and effective communications network among project owners, designers, excavators, and facility owners. We pride ourselves in our family friendly and healthy lifestyle culture. WORKING CONDITIONS: Frequent travel to stakeholder work sites Extensive travel throughout assigned region with occasional to frequent travel to other state regions as assigned Travel expense reimbursement Follows current dress code policy with expectation of more business appropriate attire and self-presentation beyond basic guidelines HOURS: Normal business hours with occasional after-hour and weekend travel and event participation COMPENSATION: Salary; Exempt; annual merit increases based on both defined expectations and observed performance. This is a full time position with company benefits: 401(k) Dental insurance Short and Long Disability insurance Vehicle Allowance Prescription Plan Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Weekend availability COVID-19 considerations: Company is following all CDC, OSHA, DOL, State and Local Guidelines. Please apply on line at: *************** NO PHONE CALLS PLEASE
    $50k yearly 10d ago
  • Hospice Community Liaison

    Three Oaks Hospice

    Liaison Job In Allison Park, PA

    At Three Oaks Hospice we make a steadfast promise to our patients to Listen , Care and Serve as a trusted partner devoted to providing the highest-quality hospice and palliative care and to serve with compassion bringing peace during this season of life. WHY WORK FOR US: Grounded in a collective mission to listen, care, and serve, we are committed to building a best-in-class hospice company with a culture focused on patient care, clinical quality, and superior service. Outstanding compensation package Medical Insurance after 30 days of employment Dental, Vision and Life and AD&D & Long-term Disability - 100% Company Paid for employee Generous Paid Time Off Comprehensive new hire onboarding with ongoing support Opportunities for advancement Work/Life balance - we practice standardize staffing models and patient ratios We are looking for a passionate Community Liaison to join our leading team of hospice care professionals and make a difference, by listening, caring, and serving. POSITION SUMMARY: The Community Liaison is responsible for promoting hospice program and services in accordance with established policies and procedures. Establishes and maintains relationships with physicians, medical professionals, hospitals, nursing facilities, discharge planners, and other programs that refer or potentially refer to hospice. Identifies admissions in the community within assigned territory or accounts to enroll in hospice in a timely manner. QUALIFICATIONS: Bachelor's degree in related field preferred. Additional experience may be substituted for educational requirement. Minimum one (1) years of sales/marketing experience in healthcare. One (1) to two (2) years' experience in hospice/palliative marketing strongly preferred. Position is field based and requires 80% travel within assigned geographic area. Ability to market collaboratively and productively with customers, referral sources, and the community. Excellent written and verbal skills, computer literate. Strong organizational, people and problem-solving skills. Self-directed, with the ability to work with little supervision. Compliant with accepted professional standards and practices. Ability to perform in an interdisciplinary setting. Valid driver's license and an automobile that is insured in accordance with state law and in good working order for regular out of office appointment activity. This is not a comprehensive list of all job responsibilities; a full job description will be provided
    $34k-50k yearly est. 10d ago
  • Community Liaison - Hospice

    Brightspring Health Services

    Liaison Job In Pittsburgh, PA

    Our Company Grane Home Health & Hospice Under the general administrative direction of the reporting manager, the Community Liaison will market hospice and or home health services to industry professionals, the community, and individuals and or families in a manner that demonstrates and reflects the quality of the company. Responsibilities Conduct in-person sales calls to existing and potential referral sources, including hospitals, physician's practices, nursing homes, assisted living facilities and other relevant organizations. Document all interactions in the CRM system. Build and maintain strong, professional relationships with referral sources to drive awareness and referrals for hospice services. Leverage market data and territory insights to develop and execute effective plans. Ensuring optimal reach and frequency to achieve targets. Promote hospice programs and services to professional, civic organizations, and community groups. Represent the company at community events to increase brand awareness and build relationships. Engage in company-provided training and self-study opportunities to enhance knowledge of hospice care and related disease states. Maintain a thorough understanding of hospice care benefits to effectively communicate value to referral sources and families. Collaborate with internal operational and clinical teams to ensure quality care. Work with other BrightSpring service line, if applicable within the territory, to create a continuum of care. Completes administrative tasks, include CRM updates, expense reporting, and business plans accurately and on time. Qualifications Current and valid state driver's license required. Proof of auto insurance required. 2+ years health care marketing experience Strong interpersonal and communication skills Computer literacy and knowledge of relevant healthcare and administrative software Excellent analytical and problem-solving skills Organizational and time management skills Ability to work independently Ability to work closely and professionally with others at all levels of the organization and communities that we serve Demonstrates the highest degree of customer service and professionalism Willingness to travel regionally up to 75% (required) About our Line of Business At Grane Home Health & Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of home health and hospice services, thoughtfully tailored to the individual needs of patients and families. Grane Home Health & Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have expert clinicians and caregivers on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit ********************************** Follow us on Facebook and LinkedIn. Additional Job Information Our comprehensive benefits include: Medical and dental benefits Short- and long-term disability Life insurance Paid time off 401(k) program Flexible Spending Account (FSA) Employee Assistance Program (EAP) Vendor discounts
    $34k-50k yearly est. 7d ago
  • Community Liaison

    Suncrestcare

    Liaison Job In Pittsburgh, PA

    Why Suncrest At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you! Benefits Actual Work/Life Balance Competitive Pay Benefits Package including Medical, Dental, and Vision insurance Paid Time Off 401k plan with employer match and 100% vesting after 90 days of employment A culture with an emphasis on appreciating and valuing the team member The opportunity to be part of a rapidly growing national company, with possible position upgrades Details We are interested in candidates who possess a unique creativity to work within the current climate of healthcare and marketing. The Community Liaison will require interactions with physicians, hospitals, and community partners as we seek to provide continued delivery of care throughout the service area. Candidates will need to feel confident in their ability to be a self-starter, as well as work with an interdisciplinary team of highly skilled hospice members. We are anxious to add quality, talented people to our team that complement our mission and culture. Essential job functions & responsibilities: Establish and maintain positive working relationships with current and potential referral and payer sources Build and monitor community, customer, payer, and patient perceptions of the organization Assist in strategic planning to identify opportunities for additional or improved services to address customer needs Maintain comprehensive working knowledge in the field of marketing Maintain comprehensive working knowledge of Suncrest Hospice markets Qualifications Extensive experience in healthcare sales, especially home care and/or hospice Ability to market aggressively while simultaneously maintaining positive industry relationships Demonstration of good communication, negotiation, and public relations skills Ability to work independently Ability to build and maintain relationships with referral sources Must be willing to drive with reliable transportation, valid driver's license, and auto insurance
    $34k-50k yearly est. 10d ago
  • Community Liaison

    Safrest

    Liaison Job In Pittsburgh, PA

    Are you ready to make a meaningful impact in your community? Join our client, a national Hospice agency as a Hospice Sales Representative/Community Liaison and become a vital resource for nursing homes, assisted living facilities, physicians, and healthcare decision-makers. In this exciting role, you'll provide ongoing education about our compassionate hospice services while building strong, lasting relationships. Key Responsibilities: Forge and nurture professional connections with healthcare providers and decision-makers. Achieve your professional development goals through effective territory and account management. Use innovative resources to create and sustain business opportunities. Stay informed about our services and make a difference in the market. Expand our reach by developing new business with physicians and long-term care facilities. Requirements: Ambitious, motivated, energetic, and personable. Minimum of 1 year of healthcare sales experience. Valid driver's license and eligibility to work in the United States. Existing hospice or home health care referral sources preferred. Experience in hospice or home health care sales preferred. Why Join Us? Flexible Work Environment: Enjoy the freedom to work on the road, building relationships while managing your own schedule. Generous Perks: Benefit from a spending account and car allowance to support your role. Comprehensive Benefits Package: Includes 401(k) with matching, health, dental, and life insurance, plus paid time off. Make a Difference: Be part of a team that provides compassionate care and support to those in need. Location: North Pittsburgh/Northern Allegheny county If you're passionate about healthcare and ready to take your career to the next level, we'd love to hear from you! Join our national client in making a difference every day!
    $34k-50k yearly est. 60d+ ago
  • Clinical Liaison

    Good Shepherd Rehab 4.6company rating

    Liaison Job In Center, PA

    * The Admissions Liaison serves as the primary contact for patients and their families during the admission process at Good Shepherd Rehabilitation Hospital. This role involves coordinating and facilitating the admission of patients, ensuring all necessary documentation is completed, and providing information and support to patients, families and care managers. The Admissions Liaison works closely with medical staff, insurance companies, discharge planners and other health-care professionals to ensure a smooth and efficient admission process. Additionally, the Admissions Liaison is responsible for developing and executing referral marketing strategies to attract new referral sources and strengthen relationships with existing referral sources. * ESSENTIAL FUNCTIONS * DEVELOPS REFERRAL BASE * Develop and implement referral marketing strategies to attract new referral sources and strengthen relationships with existing referral sources. * Identify and establish relationships with physicians, care managers/discharge planners, health-care facilities and other potential referral sources. * Conduct presentations and meetings with potential referral sources to promote hospital services. * Monitor referral trends to measure the effectiveness of marketing efforts. * FACILITATES EVALUATION AND ADMISSION * Conduct initial assessments and evaluations of potential patients. * Provide recommendations as to appropriate level of care and assist case managers with precertification. * Coordinate and schedule admission appointments. * Communicate with patients, families and health-care professionals to gather and provide necessary information. * Complete the admission pre-screen and other documentation. * Coordinate with the multi-disciplinary team at Good Shepherd Rehabilitation to ensure patient safety and a smooth transition. * GUIDES PATIENTS AND FAMILIES IN CHOOSING GOOD SHEPHERD * Provide comprehensive information about the hospital's services, programs and specialties. * Arrange and conduct tours of the facility to showcase the environment and amenities. * Offer pre-admission counseling to help patients and families understand the admissions process, expected outcomes and the benefits of Good Shepherd's programs. * Clearly explain how Good Shepherd ranks against our competitors and utilize outcome data and success stories to demonstrate Good Shepherd's strengths. * Establish a trusting relationship with patients and families by demonstrating empathy, professionalism and a commitment to their well-being. * SERVES AS AN EDUCATOR * Empowers referral sources, patients and families by providing them with the knowledge and resources they need to make informed decisions. * Serves as a knowledgeable and reliable point of contact to build trust and foster relationships. * QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * Diploma in Nursing, or any clinical program Associates Degree required. Clinical program Bachelor's degree preferred. * Work Experience * 2-4 years of nursing, therapy, or case management experience required * Experience in referral marketing and relationship-building a plus * Acute rehabilitation experience a plus * Licenses / Certifications * Driver's License required * Licensed Practical Nurse (LPN), Registered Nurse (RN) or Registered Respiratory Therapist (RRT) license strongly preferred
    $46k-87k yearly est. 60d+ ago
  • Community Liaison

    North Side Christian Health Center 3.7company rating

    Liaison Job In Pittsburgh, PA

    DUTIES/RESPONSIBILITIES * Assess/screen patients and refer to appropriate mental health or other services * Provide mental health referrals and coordination to assist patient in obtaining or sustaining care * Educate patient about mental illness and specific programs available * Determine if patient is attending appointments and following treatment plans * Intervene to support patient in following treatment plan, identifying impediments to progress * Collaborate with community partners to facilitate general medical care compliance and follow up for patients who are in the process of health care evaluation and treatment * Coordinate or assist in coordination of community wellness education and training programs for community partners, staff, and clients/patients. * Engage individuals who are at risk of losing health or community based services because of behavioral health presentation and coordinate BH care to support ongoing services. * Assess patient basic needs (food, shelter, transportation, financial concerns, safety, and medical concerns/compliance) and help connect them to the resources needed to provide a higher quality of life. Assist patients in applying for programs, waivers, and appointments, as needed * Provide cultural and language consultation and interpretation, as needed * Utilize electronic health record to capture pertinent documentation * Performs all other duties as assigned by direct supervisor; undertakes special projects and program efforts as requested REQUIRED QUALIFICATIONS Education/Training - Successful completion of a Bachelors Degree or above from an accredited university in the field of Social Work, Professional Counseling, Human Services, or Psychology. Either pursuing or have obtained a completed Masters degree - preferred, not required. Specialized Skills - Has at least six months of experience working with indigent or medically underserved communities. OTHER KNOWLEDGE/SKILLS/ABILITIES- * Skilled in Microsoft Office Suite, including Word, Excel and PowerPoint * Must be organized and demonstrate initiative, judgement, problem-solving, critical thinking, and decision making skills * Must possess effective, professional oral and written communication skills * Must professionally represent NSCHC off site, through professional interpersonal contacts and appearance * Must maintain an effective and positive professional working relationship with staff and patients
    $32k-41k yearly est. 5d ago
  • CRS -Community Engagement

    Sphs Group

    Liaison Job In Greensburg, PA

    Job Details Greensburg, PADescription Comprehensive Benefits Package • Tuition Discounts • Career Southwest Behavioral Care, Inc. Full-Time Greensburg, PA Location Overall Function Provides casework and system navigation to participants. Adheres to compliance of the Westmoreland Certified Recovery Specialist Service Description, guidelines and corporate standards. Works in partnership with case management and treatment programs to develop a comprehensive Recovery Plan and as needed, will accompany case management staff for field engagement services. Completes a needs assessment, monitors coordination of care and progress of clients and connects clients with ancillary services such as housing, employment, transportation, etc. Assists in the coordination of client flow, identification, referral contacts and follow-up. Completes documentation in accordance with regulatory standards, program policy and/or state project requirements. Participates in the CRS on call system and responds in person, as needed, after hours. Collaborates with established community programs and agencies as client advocate with the social services network; to include the court system. Offers guidance on the recovery experience to include stage appropriate recovery education. Assists clients in meeting their recovery goals by utilizing the phases of recovery: engagement, recovery initiation, recovery stabilization and sustained recovery maintenance. Educates consumers, family members and professional staff about the recovery process, the damaging role that stigma can play in understanding recovery and offers support related to obstacles that are often encountered during the recovery journey. Will provide individualized person-centered services and support to assigned clients. Provides vision driven hope and encouragement regarding opportunities for varying levels of involvement in community-based activities (i.e. work, school, relationships, etc.) Other duties as required. Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures. Qualifications Must have a Valid Certified Recovery Specialist Certification through the Pennsylvania Certification Board AND a minimum of a High School Diploma or GED. Demonstrated ability to obtain vital information during an interview to make proper recommendations. Demonstrated knowledge of financial entitlement programs and available social services. Must successfully obtain Criminal History Clearance from Pennsylvania State Police and Child Abuse Clearances from the Pennsylvania Department of Human Services and FBI Fingerprint Clearances. Must not be excluded from participation in Medicare, Medicaid or any other federal health care program. Ability to transport oneself in an insured vehicle, as program needs dictate. Ability to observe and recognize verbal and non-verbal signs of physical or mental disorders. Available Benefits: Medical and dental benefits for eligible employees. Retirement plan with potential for agency match. Tuition discounts with partnering colleges and universities. Career advancement opportunities. Generous time off for eligible employees. Be an SPHS Hero! EQUAL OPPORTUNITY EMPLOYER
    $34k-50k yearly est. 60d+ ago
  • Community Supports

    Invision Human Services 3.9company rating

    Liaison Job In Franklin Park, PA

    Provides direct support to individuals served in the CS Program in a manner consistent with the InVision mission, philosophy, and support plans as well as county, state, and federal standards. Assists people supported in becoming active members of their community through focusing on desires, goals, and dreams. Plans activities that support the person and meets their individualized needs. All services are customized for each person and may include a variety of days, hours, and locations. ESSENTIAL FUNCTIONS: * Encourages and honors each person to be the decision maker in his/her life * Interacts with each person with an understanding that the person is capable and competent * Fully participates in all debriefing sessions which occur following an incident * Encourages rather than directs each person supported * Implements each support plan as written, particularly acknowledging a person's feelings and responding in a way that helps to meet each persons needs, instead of trying to change the person or their behavior * Acknowledges mistakes and apologizes to each person, if warranted, thus accepting joint ownership of the relationship * Demonstrates professionalism, dignity, and respect towards co-workers, management, people served, and other associates both within and outside of the company * Performs all job duties with the understanding that what is most important is that which is important to the individual * Assists in planning community and in-home activities that are of interest to and meaningful for the person * Listens to the person and follows their lead. Avoids debating, arguing, advising especially during a crisis or situation which may become a crisis * Alters the interaction/approach being used with the individual in the moment based upon the person's verbal or non-verbal communication and assists in deescalating situations * Implements each support plan as written, particularly acknowledging a person`s feelings and responding in a way that helps to meet each persons needs, instead of trying to change the person or their behavior * Seeks feedback from the person supported to ensure the person feels heard and supported * Seeks feedback from the supervisory and clinical staff to ensure their interactions are in accordance with the agency philosophy and needs of the people supported * Recognizes and acts upon non-verbal feedback provided by the person supported * Following debriefing sessions, accepts feedback from each person and the program leadership and responds promptly and positively to feedback * Reports any questions or concerns regarding co-workers, the person supported, or the organization directly to the program supervisor * Provides transportation as needed to various community activities based upon the person's needs and interests. * Provides assistance to each person supported in all areas of daily living skills, including (but not limited to) social and emotional support, communication assistance, crisis intervention, medical, and personal care. * Models, teaches, and coaches the individual as well as their natural supports (i.e., parent, guardian, etc.) * Thoroughly completes documentation in accordance with regulations and procedures, describing in detail the purpose of the session and how the person supported was assisted in accomplishing their outcomes * Ensures that the health and safety of each person supported is maintained while applying emergency procedures as necessary * Immediately reports incidents in accordance with company, regulatory and licensing requirements, utilizing the emergency on-call system, when required * Appropriately uses and documents all transactions related to funds belonging to the company * Complies with all InVision policies, procedures, and standard business practices. * Correctly and accurately completes and submits, by stated deadlines, company required documents such as timesheets, expenses, and service notes * Submits required information such as physical examinations, vehicle insurance and vehicle registration to supervisory staff as requested and by stated deadlines * Adheres to schedule for arrival time, departure time, scheduled activities, and other company related events and documents, accordingly in required software * Informs supervisor and other InVision team members of changes in or areas of significance for the person supported in a timely manner. * Completes company required training within designated timeframes * Meets with Program Supervisor regularly or as requested for programmatic supervision and/or employee development * Adheres to HIPPA guidelines * Provides full documentation of all expenditures made on behalf of the company in the form of personal expense reimbursements, or other related disbursements. * Makes all programmatic expenditures within amounts approved by immediate supervisor or appropriate management personnel. Reports immediately any discrepancies related to the use of personal or company funds. * Performs other job-related tasks, duties, and responsibilities from time to time as requested by the CS Program Supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required. Previous working experience in the human service field is desirable. Other Requirements: * Valid driver's license and current vehicle insurance * Maintain training compliance as defined in all pertinent regulations * Ability to comprehend access and utilize electronic medium and various computer programs. * Availability during scheduled licensing and monitoring * Ability to effectively present information, write reports and respond to questions from clients, families, and staff * Ability to deal with a variety of instructions furnished in written, oral, diagram, and/or schedule form, and solve practical problems * Ability to utilize and maintain company issued equipment PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. * Ability to maintain level of vigilance as described in Customized Support Plan * Ability to remain in close physical proximity of person served as defined in plan for supervision All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any job-related function as directed by their supervisor.
    $25k-30k yearly est. 60d+ ago
  • Community Health Worker

    Cornerstone Care 3.8company rating

    Liaison Job In Clairton, PA

    Job Details Clairton Cornerstone Care Inc - Clairton, PA Full Time High School $17.25 - $19.00 Hourly Up to 50% Any Health CareDescription Community Health Worker Clairton, Pa. ! The Community Health Worker is a frontline public health worker who performs a wide variety of duties at the paraprofessional level to engage, support, advocate and educate community members in overall health and wellness. The CHW serves as a liaison or link between health and social services and the community to facilitate access and improve health outcomes by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. EDUCATION AND EXPEREINCE REQUIRED: Bachelors degree in related field (e.g. health, social science, science education, health education, nursing, dietetics, etc.) or commensurate experience, preferred. Strong communications skills. Ability to work in settings independent of immediate supervision. Proficiency in office computing and information management technology. Ability to engage effective community organizing. Ability to rapidly assimilate and effectively disseminate knowledge about pertinent health issues. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Demonstrates strong interpersonal and communication skills and has the ability to work effectively with a wide range of constituencies in a diverse community. Possesses knowledge of community agencies and resources. Works with multi-system outreach programs related to health care delivery, clinical education, and health-related services Plans, implements, and evaluates individual individuals care plans. Maintains knowledge of transportation and other barriers to care that may be encountered by individuals. Communicates medical information to health care professionals and care coordinators over the telephone. Possesses knowledge of community health concepts, advocacy & capacity building, care coordination, health literacy & education, safety and self-care and cultural competency. CONDITIONS OF EMPLOYMENT: Possession of a valid driver's license is a requirement for this job. Holds CHW certification or could obtain within six months of employment and complete 30 education/training hours every two years to achieve re-certification. ESSENTIAL DUTIES: Creating connections between vulnerable populations and healthcare systems Determining eligibility and enrolling individuals into health insurance plans Educating health system providers and stakeholders about community health needs Providing culturally appropriate health education on topics related to chronic disease prevention, physical activity, and nutrition DUTIES AND RESPONSIBILITIES: Assists patients in their homes, community, or clinic setting. Communicates to individuals the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals. Documents all encounters and contracts made on behalf of patients; completes and submits monthly reports; maintains comprehensive electronic individuals files, which include individuals notes, release of information, assessments and other medical documents acquired on behalf of the individuals. Documents activities, service plans, and outcomes achieved by individuals in an effective manner. Educates individuals on the proper use of the Emergency Room and provides information for alternatives. Coaches patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions. Motivates individuals/patients to be active and engaged participants in their health and overall wellbeing. Assists individuals in accessing health related services, including but not limited to obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and /or social services. Provides support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans. Continuously expands knowledge and understanding of community resources and services. Facilitates individuals access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services. Assists patients in utilizing community services, including scheduling appointments with social services agencies, and assisting with completion of applications for programs for which they may be eligible. Facilitates communication and coordinate services between providers and the patients/patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to care plan objectives. Works collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the patients, providers, nurse case managers, agency representatives, supervisors, and office staff, from diverse cultural and socio-economic backgrounds. Works to reduce cultural and socio-economic barriers between patients and healthcare/community services. Travels extensively to individuals homes, community locations, various agencies, and other outreach destinations. Performs miscellaneous job-related duties as assigned. Qualifications Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 13 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations. Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package. Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.
    $17.3-19 hourly 60d+ ago
  • Community Support Specialist - Oakland Shelter

    Community Human Services 3.5company rating

    Liaison Job In Oakland, PA

    Community Support Specialist - SheltersJob Classification: Shift: Mon-Fri 2p-10p Rate: $19.00 p/hr Non-Exempt The CSS works under the direction of the Program Manager to provide case management and supportive services to the participants of the shelter location. The goal of the program is to assist participants in obtaining stable housing outside of the shelter. CSS also provides case management and assistance gaining needed services, such as referrals to programs, assisting in applying for benefits/income, and accessing other resources which assist them in living in permanent housing and ending their episode of homelessness. The case manager works independently towards these goals; however, they are expected to consult with the Program Manager as needed. Other duties include, but are not limited to: community building, consistent case noting, continued file upkeep, attendance and participation at staff meetings, assistance to the larger shelter programs of CHS, and performance of other administrative, financial, and programmatic duties pursuant to program guidelines and regulations. CHS uses the Housing First and Harm Reduction service delivery models, assisting clients with housing as the immediate need without requirements to abstain from any harmful behavior prior to being housed.Key Responsibilities Support the programming in CHS Shelters by working directly with participants enrolled in shelter. Empower individuals served in shelter by developing a non-judgmental, empathetic relationship focused on obtaining housing and reaching participant goals. Provide individual assessment of participant needs and conduct shelter program move ins Facilitate locating and securing housing by completing housing pathway assessment and completing applications and referrals for identified housing pathways. Create goal plans with program participants and assist the individual in meeting their goals. This includes a heavy emphasis on need for income, vital documents, affordable and safe housing and other supportive services. Meet with shelter program participants weekly to provide case management services focused on obtaining housing outside of the shelter. Advocate for appropriate benefits and access to appropriate services with external providers. Complete referrals and connect program participants to relevant community resources. Complete case notes, files, and maintain accurate, timely documentation in accordance with regulations. Support harm reduction, trauma-informed care, person-centered, and housing first principles. Assist individuals in the shelter program with resource navigation, phone calls, and completing paperwork as needed. Develop a professional and supportive relationship with participants of the program while maintaining and modeling appropriate boundaries. Attend staff meetings and training courses as scheduled. Collaborate with members of the CHS shelter team to support individuals served. Establish professional relationships with external homeless services staff, including outreach teams, service coordinators, housing program teams to collaborate and serve program participants. Perform other duties as required. Knowledge Skills and Abilities Through a combination of experience and education, the Community Support Specialist for Wood Street Commons will have: Excellent communication and interpersonal skills Exceptional customer service communication Cultural competence, being able to work effectively with all backgrounds Experience and ability to de-escalate mental and behavioral health crisis situations Strong organizational, phone and computer skills A working knowledge of the social service system through life or job-related experience A willingness to work both independently and collaboratively Strong ability to navigate the Internet to familiarize and access various resources Ability to work and travel independently A high school diploma or equivalent, along with a combination of work, education, and life experiences as approved by the agency and funder. Act 34 Criminal, Act 33 Child Abuse, and FBI Criminal clearances are required. Position Physical Demands The Community Support Specialist will be called upon to engage in physical activity related to general office work, including the capacity to lift up to 15lbs and stand or sit for extended periods. Also, the ability to walk up and down steps and physical activity related to cooking, cleaning, and general household maintenance. *This is not intended to be all-inclusive. It is not an employment contract. Our company reserves the right to modify job duties or job descriptions at any time.
    $19 hourly 43d ago
  • Intake & Outreach Coordinator

    Goodwill of Southwestern Pennsylvania 4.0company rating

    Liaison Job In Pittsburgh, PA

    Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. Job Description PROGRAM OVERVIEW: Goodwill's Welcome Center connects individuals and families to Goodwill programs and services through employment, education, reintegration, and other essential supportive services to establish and improve self-sufficiency. Goodwill's Welcome Center is the central point of contact for individuals and families who are trying to access Goodwill's programs and services. We provide a safe and calming environment for individuals who are seeking assistance to come in and speak with the Welcome Center staff. POSITION SUMMARY: The Intake & Outreach Coordinator is instrumental in coordinating and supporting the functions specific to the Goodwill Welcome Center and Goodwill's Core Services. Responsibilities include staff oversight and support, data management and reporting, and direct support for daily operations. This position will work with the Director of Client Services to enhance the participant client flow from outreach through intake into Goodwill's programs and services. The Intake & Outreach Coordinator ensures policies and procedures adhere to best practices and assists the Core Services department with communicating the mission, vision, values, and available services to prospective participants and partners. Duties include but are not limited to: Ensure quality customer service through staff training and routine monitoring, guaranteeing timely replies to customer inquiries in a professional, efficient, and courteous manner. Develop, provide, and maintain consistent intake, assessment, service planning, and follow-up processes as well as ensuring appropriate flow of services between outreach, intake, and additional services. Coordinate with interdepartmental staff to ensure intake functions comply with funding, agency, and accreditation requirements. Develop and maintain relationships with Core Services team and Human Services staff to maintain up-to-date knowledge on Goodwill programs and services Develop and maintain relationships with area partners, in conjunction with agency outreach initiatives, to develop additional referral networks. Prepare weekly and monthly reports to update program director and compliance administrator with funding, agency, and service requirements. Assist with compiling information for timely submission of reports required by agency leadership or funding sources. Identify, prioritize, and support continuous improvement projects related to intake functions and service coordination. External Hiring Range: $45,760.00 up to $47,590.40/year Schedule: Monday - Friday (8:00 a.m. - 4:00 p.m.) Hybrid 1 to 2 days a week working remotely. Schedule may vary based on department needs. Travel Required: Yes, some local travel may be required. Qualifications High school diploma or equivalent AND 6 years of experience required. OR Bachelor's degree AND 2 years of experience required. Supervisory experience is preferred. Required Degree(s): Social services, human services, psychology, rehabilitation science, or a related field. Required Experience: Experience working with individuals with barriers. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment. Must have a valid driver's license and reliable transportation. Additional Information To apply to this position, copy & paste this link into your address bar: *********************
    $45.8k-47.6k yearly 60d+ ago
  • Community Health Worker - Braddock - Full Time

    Allegheny Clinic 4.9company rating

    Liaison Job In Braddock, PA

    Company :Allegheny Health Network : This job will be responsible for helping patients to navigate and access medical care, community services/resources and develop healthy behaviors. The incumbent will act as a caring neighbor to help patients address the social, medical, and community problems that lead to poor health (social determinants of health). Will collaborate with medical providers to help patients deal with the 'real life' issues that keep them from staying healthy, help with tasks of getting medical care, and work on health goals by doing things like planning healthy meals and finding time to exercise. As a priority, interactions will promote, maintain, and improve the health of patients and their families. Provide social support, advocate for individuals and community health needs. Community outreach including home visits will be required. ESSENTIAL RESPONSIBILITIES Meet patients in a clinic or hospital and conduct a needs assessment by gathering information from the patient, family and medical provider. Assist patients to set health goals by working cooperatively with medical providers, case management departments and/or health plans to help ensure that patients have comprehensive and coordinated care. (25%) Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement including motivating patients to meet their health goals. (20%) Make weekly follow up calls and home visits to patients in private homes and community settings to help patients connect to appropriate community agencies to address barriers like homelessness, substance abuse, hunger, transportation, child care, etc. (20%) Document each patient encounter in detail according to protocols and guidelines. (10%) Responsible for providing consistent communication to program supervisor/manager to evaluate patient/family status, ensuring that provided information and reports clearly describe progress and seeking regular supervision to discuss interventions and patient needs. (10%) Assist patients with completing application for benefits like insurance and food stamps and with organizing their records, making follow up appointments and filling prescriptions.(5%) Exhibit excellent working relations with patients, visitors, other AHN staff, providers, and other care team members effectively communicating AHN's mission. (5%) Knowledgeable about community resources appropriate to the needs of patients/families and ongoing utilization of resource database. (5%) Other duties as assigned. QUALIFICATIONS: Minimum Associate Degree in Social Services OR equivalent experience as a community leader (conducting outreach with high risk populations) or in human services or of volunteer work in high risk communities. 2 years experience living in, volunteering in, and/or working in high risk communities. Knowledge of local community resources (housing, food, support groups, financial assistance programs, utility assistance programs, etc.) Experience in outreach, customer service, social service, or a related field Excellent written and verbal communication skills. Ability to carry out written and oral instructions. Ability to exercise judgement in the application of professional services. Active listening skills; Social Perceptiveness; Interpersonal Skills; Organizational Skills Ability to collaborate with clinical professionals and medical providers or other members for the care team. Will need a basic understanding of clinical/medical terminology. Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate Preferred May require a valid Driver's license (depending on location). Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice
    $26k-31k yearly est. 60d+ ago
  • Community Supports

    Invision Human Services 3.9company rating

    Liaison Job In Franklin Park, PA

    Provides direct support to individuals served in the CS Program in a manner consistent with the InVision mission, philosophy, and support plans as well as county, state, and federal standards. Assists people supported in becoming active members of their community through focusing on desires, goals, and dreams. Plans activities that support the person and meets their individualized needs. All services are customized for each person and may include a variety of days, hours, and locations. ESSENTIAL FUNCTIONS: * Encourages and honors each person to be the decision maker in his/her life * Interacts with each person with an understanding that the person is capable and competent * Fully participates in all debriefing sessions which occur following an incident * Encourages rather than directs each person supported * Implements each support plan as written, particularly acknowledging a person's feelings and responding in a way that helps to meet each persons needs, instead of trying to change the person or their behavior * Acknowledges mistakes and apologizes to each person, if warranted, thus accepting joint ownership of the relationship * Demonstrates professionalism, dignity, and respect towards co-workers, management, people served, and other associates both within and outside of the company * Performs all job duties with the understanding that what is most important is that which is important to the individual * Assists in planning community and in-home activities that are of interest to and meaningful for the person * Listens to the person and follows their lead. Avoids debating, arguing, advising especially during a crisis or situation which may become a crisis * Alters the interaction/approach being used with the individual in the moment based upon the person's verbal or non-verbal communication and assists in deescalating situations * Implements each support plan as written, particularly acknowledging a person`s feelings and responding in a way that helps to meet each persons needs, instead of trying to change the person or their behavior * Seeks feedback from the person supported to ensure the person feels heard and supported * Seeks feedback from the supervisory and clinical staff to ensure their interactions are in accordance with the agency philosophy and needs of the people supported * Recognizes and acts upon non-verbal feedback provided by the person supported * Following debriefing sessions, accepts feedback from each person and the program leadership and responds promptly and positively to feedback * Reports any questions or concerns regarding co-workers, the person supported, or the organization directly to the program supervisor * Provides transportation as needed to various community activities based upon the person's needs and interests. * Provides assistance to each person supported in all areas of daily living skills, including (but not limited to) social and emotional support, communication assistance, crisis intervention, medical, and personal care. * Models, teaches, and coaches the individual as well as their natural supports (i.e., parent, guardian, etc.) * Thoroughly completes documentation in accordance with regulations and procedures, describing in detail the purpose of the session and how the person supported was assisted in accomplishing their outcomes * Ensures that the health and safety of each person supported is maintained while applying emergency procedures as necessary * Immediately reports incidents in accordance with company, regulatory and licensing requirements, utilizing the emergency on-call system, when required * Appropriately uses and documents all transactions related to funds belonging to the company * Complies with all InVision policies, procedures, and standard business practices. * Correctly and accurately completes and submits, by stated deadlines, company required documents such as timesheets, expenses, and service notes * Submits required information such as physical examinations, vehicle insurance and vehicle registration to supervisory staff as requested and by stated deadlines * Adheres to schedule for arrival time, departure time, scheduled activities, and other company related events and documents, accordingly in required software * Informs supervisor and other InVision team members of changes in or areas of significance for the person supported in a timely manner. * Completes company required training within designated timeframes * Meets with Program Supervisor regularly or as requested for programmatic supervision and/or employee development * Adheres to HIPPA guidelines * Provides full documentation of all expenditures made on behalf of the company in the form of personal expense reimbursements, or other related disbursements. * Makes all programmatic expenditures within amounts approved by immediate supervisor or appropriate management personnel. Reports immediately any discrepancies related to the use of personal or company funds. * Performs other job-related tasks, duties, and responsibilities from time to time as requested by the CS Program Supervisor. EDUCATION and/or EXPERIENCE: High school diploma or GED required. Previous working experience in the human service field is desirable. Other Requirements: * Valid driver's license and current vehicle insurance * Maintain training compliance as defined in all pertinent regulations * Ability to comprehend access and utilize electronic medium and various computer programs. * Availability during scheduled licensing and monitoring * Ability to effectively present information, write reports and respond to questions from clients, families, and staff * Ability to deal with a variety of instructions furnished in written, oral, diagram, and/or schedule form, and solve practical problems * Ability to utilize and maintain company issued equipment * Ability to maintain level of vigilance as described in Customized Support Plan * Ability to remain in close physical proximity of person served as defined in plan for supervision PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any job-related function as directed by their supervisor.
    $25k-30k yearly est. 60d+ ago
  • Community Health Worker

    Cornerstone Care 3.8company rating

    Liaison Job In Clairton, PA

    Community Health Worker Clairton, Pa. ! The Community Health Worker is a frontline public health worker who performs a wide variety of duties at the paraprofessional level to engage, support, advocate and educate community members in overall health and wellness. The CHW serves as a liaison or link between health and social services and the community to facilitate access and improve health outcomes by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. EDUCATION AND EXPEREINCE REQUIRED: Bachelors degree in related field (e.g. health, social science, science education, health education, nursing, dietetics, etc.) or commensurate experience, preferred. Strong communications skills. Ability to work in settings independent of immediate supervision. Proficiency in office computing and information management technology. Ability to engage effective community organizing. Ability to rapidly assimilate and effectively disseminate knowledge about pertinent health issues. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * Demonstrates strong interpersonal and communication skills and has the ability to work effectively with a wide range of constituencies in a diverse community. * Possesses knowledge of community agencies and resources. * Works with multi-system outreach programs related to health care delivery, clinical education, and health-related services * Plans, implements, and evaluates individual individuals care plans. * Maintains knowledge of transportation and other barriers to care that may be encountered by individuals. * Communicates medical information to health care professionals and care coordinators over the telephone. * Possesses knowledge of community health concepts, advocacy & capacity building, care coordination, health literacy & education, safety and self-care and cultural competency. CONDITIONS OF EMPLOYMENT: * Possession of a valid driver's license is a requirement for this job. * Holds CHW certification or could obtain within six months of employment and complete 30 education/training hours every two years to achieve re-certification. ESSENTIAL DUTIES: * Creating connections between vulnerable populations and healthcare systems * Determining eligibility and enrolling individuals into health insurance plans * Educating health system providers and stakeholders about community health needs * Providing culturally appropriate health education on topics related to chronic disease prevention, physical activity, and nutrition DUTIES AND RESPONSIBILITIES: * Assists patients in their homes, community, or clinic setting. Communicates to individuals the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals. * Documents all encounters and contracts made on behalf of patients; completes and submits monthly reports; maintains comprehensive electronic individuals files, which include individuals notes, release of information, assessments and other medical documents acquired on behalf of the individuals. Documents activities, service plans, and outcomes achieved by individuals in an effective manner. * Educates individuals on the proper use of the Emergency Room and provides information for alternatives. Coaches patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions. Motivates individuals/patients to be active and engaged participants in their health and overall wellbeing. * Assists individuals in accessing health related services, including but not limited to obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and /or social services. * Provides support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans. * Continuously expands knowledge and understanding of community resources and services. Facilitates individuals access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services. Assists patients in utilizing community services, including scheduling appointments with social services agencies, and assisting with completion of applications for programs for which they may be eligible. * Facilitates communication and coordinate services between providers and the patients/patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to care plan objectives. * Works collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the patients, providers, nurse case managers, agency representatives, supervisors, and office staff, from diverse cultural and socio-economic backgrounds. Works to reduce cultural and socio-economic barriers between patients and healthcare/community services. * Travels extensively to individuals homes, community locations, various agencies, and other outreach destinations. * Performs miscellaneous job-related duties as assigned. Qualifications Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 13 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations. Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package. Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.
    $28k-35k yearly est. 60d+ ago

Learn More About Liaison Jobs

How much does a Liaison earn in Shaler, PA?

The average liaison in Shaler, PA earns between $28,000 and $103,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average Liaison Salary In Shaler, PA

$54,000

What are the biggest employers of Liaisons in Shaler, PA?

Job type you want
Full Time
Part Time
Internship
Temporary