Intake Specialist
Liaison Job 14 miles from Reading
Sweeney Merrigan Law is growing, and we're on the hunt for an intake specialist who can handle a high volume of calls, vet potential new clients, and manage the onboarding process for new clients.
Throughout this process, intake specialists must represent and uphold the values of Sweeney Merrigan, while also utilizing the team of attorneys to ensure a smooth onboarding process.
At Sweeney Merrigan, one of Boston's leading personal injury law firms, we pride ourselves on giving our clients only the highest quality of service, care, and professionalism as we fight to get them the compensation they deserve. Our office is a low-ego environment where we seek to have one another's backs and strive for excellence as a group.
To ensure success as an intake specialist, you should exhibit excellent communication skills and competency in helping people who are often going through one of the most painful and difficult experiences of their life. Compassion, respect, good listening, and empathy are the key people skills you'll need. Outstanding intake specialists are polished professionals who create a positive first impression. We're looking for the ideal team player: someone who is humble, hungry for success in their role, and exhibits “people smarts”. You'll need to be friendly and outgoing, able to make an instant connection, but also assertive and aware of when a call needs to be forwarded or a conversation respectfully concluded.
In addition to people skills, you'll need to be highly organized and detail oriented to keep track of all the client information in our system.
If you're someone who takes initiative, eagerly helps others, and is excited to help make our office an even more efficient and smooth-running place to work, we want to hear from you!
Intake Specialist Responsibilities:
Answer high volume calls
Vet incoming potential claims to determine which ones the firm can handle
Active listening
Detailed note-taking
Update and manage client records in a database
Openness and willingness to learn
Exhibit patience and professionalism when working with clients
Collaborate with team members frequently
Facilitate onboarding of new clients
What We Offer:
Competitive salary
A low-ego work environment focused on shared achievements, recognition, and team support
Commuter benefits
Opportunities for skill development and growth within the firm
Research Patient Liaison (call center) - 240871
Liaison Job 14 miles from Reading
We are hiring for a patient liaison/patient recruiter in Boston, MA. Preferably this individual will have research experience with patient recruitment. Open to folks healthcare that are accustomed to call center/metrics/outreach environments.
Position Details:
Full time, 40 hours per week
Monday through Friday
100% onsite
Direct-hire, PERMANENT role
Position Overview:
The patient liaison will be overseeing patient pre-screening and helping qualified individuals progress into active clinical studies, especially for local sites, even if patients are willing to travel. This role supports regional recruitment goals, tracks performance metrics, and engages in community outreach for patient education. It may also assist with recruiter training and other tasks as needed.
Day to Day:
Conduct onsite patient pre-screening and help qualified patients transition into active studies, including those willing to travel.
Evaluate patient eligibility through interviews, medical record reviews, and collaboration with site clinic staff.
Manage patient enrollment process, handling follow-up communications, reminders, and rescheduling as needed.
Monitor and manage patient screening visit schedules, ensuring timely appointments and rescheduling when necessary.
Track and optimize No-Show/DNQ rates, troubleshooting barriers to improve the screening process.
Capture and manage inbound physician referral leads, ensuring timely follow-up and proper documentation.
Address patient barriers to study participation, utilizing sponsor services such as transportation assistance and reimbursement programs.
Update Clinical Conductor/CTMS regularly with patient profile statuses and screening data.
Create targeted call lists based on inclusion/exclusion criteria in CTMS for efficient patient outreach.
Drive recruitment efforts to meet regional screening goals and assist with performance metric collection.
Maintain up-to-date knowledge of clinical research studies, including detailed inclusion and exclusion criteria.
Support local community outreach efforts, educating patients on clinical trial opportunities and participation
Other duties as assigned
Client Care Coordinator (Social Services)
Liaison Job 14 miles from Reading
Our partner is a leading provider of community-centered healthcare, education, and support services for underserved communities. This role offers the opportunity to support individuals on their path to recovery while working in a collaborative and mission-driven environment.
Why Join Us?
Make a meaningful impact in addiction recovery and social work.
Comprehensive benefits include generous PTO, tuition reimbursement, and loan repayment programs.
Employee assistance programs, discounted MBTA pass, and 403(b) retirement plan.
Key Responsibilities:
Provide direct support and case management for individuals in addiction recovery.
Conduct client assessments, develop care plans, and track progress.
Connect clients with essential services such as housing, employment, and healthcare.
Coordinate with medical professionals, counselors, and community resources.
Maintain accurate documentation and ensure compliance with regulatory guidelines.
Qualifications:
Required:
Bachelors degree in Social Work, Human Services, Psychology, or a related field.
1+ years of experience supporting individuals with substance use, mental illness, or homelessness.
Strong problem-solving, organizational, and communication skills.
Flexibility to work variable shifts.
Preferred:
Masters in Social Work (MSW) or Social Work Certification (LICSW, LSW, LCSW).
Experience using case management software and electronic medical records.
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants foremployment regardless of race, gender, gender identity, gender expression, age, color, religion,disability, veteran's status, sexual orientation, or any other protected factor.
PandoLogic. Keywords: Customer Service Administrator, Location: Boston, MA - 02108 , PL: 597055663
PROGRAM COORDINATOR - Day Habilitation Program
Liaison Job 4 miles from Reading
REPORTING REQUIREMENTS: Manager of Day Program
(s) SUPERVISED: N/A
EDUCATION/EXPERIENCE REQUIREMENTS: Bachelors degree in related field and at least 2 years of direct industry experience. The 2 years required experience working in this or a relevant field can be substituted for a bachelor's degree.
OBJECTIVE: To ensure the highest quality of services to the people in our day services. All program participants will have a clean and safe environment in which to work while participating in an active, creative and supportive programming. All staff will be trained and supervised to provide services that place the individuals first.
ESSENTIAL SKILLS: Must be able to successfully relate, teach and further develop skills with the people served, engage positively with members, staff and other stakeholders; respect and implement the NUPATH Mission and values. The person in this position must be able to verbally communicate in a polite, courteous and professional manner at all times, read and write in English, monitor the safety of all individuals and verbally present updates on individual status. Must adhere to all NuPath policy and procedures. Must obtain MAP certification within 6 months of employment.
PHYSICAL DEMANDS: Must have the physical ability to stand frequently during the day, engage in repeated stooping or bending at the waist and be able to go up and down stairs several times during the shift. Must be able to safely support, pivot, physically move or assist a person weighing up to 200 lbs. during Activities of Daily Living, with or without assistance. Must be able to physically ensure the safety of all individuals in the program by safely participating in established behavioral intervention.
Responsibilities:
Coordinates and oversees all internal program staffing on a daily basis by the development and implementation of schedules.
Assists the Program Manager in hiring, training and supervising work-study and other student interns.
Trains and onboards staff as assigned.
Participates in direct support coverage as needed and scheduled
Must maintain all required certifications
Must attend all required trainings and meetings
Provides advocacy and case management services for clients, which includes contact with families, residences and other service providers.
Implements and oversees consistency with clinical and behavioral treatment plans.
Provides crisis assessment, prevention and needed intervention.
Coordinates all program activities.
Completes and maintains attendance both in program and ASD house groups.
Provides specialized training and instruction to staff and individuals.
Assists the Program Manager in the development and initiation of program goals.
Resolves problems, runs meetings and assigns tasks as requested
Attends weekly staff and supervision meetings as required by the Program Manager and/or Director.
Maintains and oversees accurate program documentation such as incident reports, daily logs, progress notes, teaching programs, and any other documentation as requested
Completion/submittal of Incident Reports
Maintain First Aid, CPR, MAP and PREVENT certification
OTHER DUTIES:
May be asked to drive occasionally
Abides by the NuPath Dress Code
And other duties as assigned by supervisors
MUST HAVE A VALID DRIVER'S LICENSE
Compensation details: 23-25 Hourly Wage
PI87f3a66d32e4-37***********8
Work and Community Support Specialist
Liaison Job 36 miles from Reading
Work Opportunities Unlimited (WOU) is an employee-owned Human Services company that has been helping people with barriers to employment find meaningful jobs since 1982. You can be part of our rewarding mission and make a difference in the lives of others each and every day.
When you join our team, you join the best talent around. We offer individual development plans, customized training, competitive wages and benefits, a supportive company culture as well as tools and resources to succeed and advance within the company.
Work & Community Support engages individuals in work, recreation, and other personal activities that promote living a preferred lifestyle in their community. Work & Community Support gives the individual the opportunity to participate in activities that will put them on a path to independence.
As a Work & Community Support Specialist, a typical day might include the following:
Provide long-term, on-site, job support for the duration of a clients' employment
Serve as a coach and advocate for clients to foster success in the workplace
Support client participation in volunteer and/or other recreational activities to help develop self-advocacy, independent living and communication skills
The job might be for you if:
You are seeking a career with purpose
You want to make a positive impact in the lives of others
You thrive being part of a collaborative team
Career growth opportunities - potential selection into our Management Training Program for people who have the following experience:
Management of a small team
Informal leadership in sports, clubs, or civic organizations
Additional Requirements:
Valid Driver's License and comfortable with travel within the community
Monday - Friday, daytime hours availability (flexibility offered for part-time)
Comfortable using technology for documentation and organization
Interested in learning more?
Apply today. If you have any questions, please call our team at ************ or email *****************************
All conversations are confidential. We look forward to learning more about you.
About Work Opportunities Unlimited
Work Opportunities Unlimited (WOU) is an employee-owned Human Services company that has been helping people with barriers to employment find meaningful jobs since 1982.
We offer:
Competitive salary and benefits
Health and Wellness
Work/life balance
Growth and Development
For further details on the above, please click here: **************************************
Upon employment acceptance, candidates will be required to undergo a criminal background and motor vehicle check.
Early Childhood Liaison, Office of Special Education (SY25-26)
Liaison Job 14 miles from Reading
Reports To: Assistant Superintendent of Special Education
Background and Overview: The goal of The Office of Special Education (OSE) is to help every child succeed. OSE focuses on academic outcomes, aspirations for our students, and regulatory compliance. Today, we are providing our students with more stability and continuity, new opportunities for inclusion, and higher-quality programs that are aligned with district efforts to help all our students reach a high standard.
RESPONSIBILITIES:
Coordinate Child Find screenings for 3 and 4 year olds who are residents of the City of Boston.
Conduct the developmental assessment as a collaborative assessment team member and provide feedback to the family regarding the screening findings and next steps.
Complete special education assessments and develop Individual Education Plan goals and objectives.
Attend Eligibility Determination Team meetings and make appropriate recommendations.
Consult with outside agencies and the greater Boston child care community involved with young children/students.
Meet/consult with school-based early childhood teachers regarding transition of young children from early intervention and child care agencies.
Assist in transitioning students into early childhood programs.
Participate and conduct in District professional development as well as topics of interest in the child care community.
Perform other related duties as requested by the Supervisor and/or Assistant Superintendent for the Department of Special Education.
Required:
Massachusetts License for Teacher of Early Childhood Students with and without Disabilities PreK-3 and/or Moderate Special Education Certification.
3 year demonstrated experience with young children who exhibit developmental disabilities.
Preferred:
Experience with the transition process of early intervention and young children from greater Boston child care agencies into Boston Public Schools.
Terms: BTU, Group 1
Please refer to ******************************* (under "Employee Benefits and Policies") for more information on salary and compensation. Salaries are listed by Unions and Grade/Step.
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
Family Liaison - Spanish Speaking
Liaison Job 9 miles from Reading
EVERETT PUBLIC SCHOOLS - Spanish Speaking FAMILY LIAISON (Everett High)
DEFINITION:
The Family Liaison will support in ensuring that schools in Everett Public Schools are safe and welcoming for all students and families and actively engage them in student learning and school improvement. Families and communities are integral partners in the educational and life success of our students. Family Liaisons will work in tandem with central administration and school staff to create a welcoming environment that values parents/guardians as full partners in the education and development of their children. The Liaison will serve as a bridge between school and home in ways that build trusting relationships and foster understanding using culturally and linguistically sustaining practices. The Family Liaison will play a key role in building the capacity of educators and families to collaborate around student success and in connecting students and families to opportunities and resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Promotes family and student engagement within the EPS and greater Everett school community to improve student achievement.
Conducts preliminary/annual assessment of family engagement structures and activities that exist in the district.
Creates and implements school climate surveys, school engagement plans, parent and guardian focus groups, and other tools and indicators to assess EPS family engagement.
Responds to concerns/issues raised by parents/guardians with empathy while using culturally and linguistically sustaining practices, and effectively follows through to resolution.
Develops strategies for building the capacity of parents to become more effective advocates for themselves and their children.
Develops families' understanding and ability to navigate the EPS system including building the capacity of parents/guardians regarding school registration, conducting residency checks, educational rights of their students, and educational access.
Connects students and their families to internal school supports and/or outside agencies and community based organizations for the purpose of ensuring the needs of students and families are met.
Ensures consistent, effective, timely, and accessible communication with families in a variety of ways including the home languages of families.
Organizes and facilitates family engagement events, workshops and programs in an effort to empower our EPS parents/guardians to support them to be the best advocates for their children. Some examples may include supporting families with understanding school policies, providing assistance with remote learning, providing technology programs for parents/guardians, and learning about the curriculum.
Provides coordination and technical assistance to ensure that parent involvement requirements are met; compiles materials and creates files to document compliance.
Provides translation and interpretation assistance for matters related to the Individualized Education Plan process for students with disabilities.
Participates in regular professional development as directed by the district to improve skills and gain knowledge about family engagement research and best practice.
Provides direct support with outreach efforts at schools and builds the capacity of the school to engage families in a culturally appropriate and meaningful way.
Performs any other duties and assumes other responsibilities as may be assigned by the Superintendent and Deputy Superintendent.
WORKING TIME:
The Parent Liaison position is a 12 month, full time position. Applicants for this position must commit to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs.
SALARY:
Commensurate with experience and education..
REQUIRED QUALIFICATIONS:
At least 2-3 years of experience working with diverse families and in an urban setting and knowledge of their needs.
Excellent verbal and written communication skills
Deep knowledge of the functions and resources of community organizations and social service agencies providing services to families and children in Everett.
Proficient verbal and written communication skills in the home language of the families of the desired school.
Ability to take independent initiative, while committing to collaboration.
Ability to work a flexible schedule including early mornings, evenings and weekends based on school, family and district needs.
Ability to employ tact, diplomacy, and sound judgment in dealing with sensitive issues and challenging situations using culturally and linguistically sustaining practices.
Strong organizational skills.
Proficient in the Microsoft Office suite.
Ability to leverage (and when needed learn) technology and software applications to create reports, maintain records and provide data.
Ability to create and maintain strong community collaborations.
Some experience in developing and/or leading interactive workshops and training.
Willingness to learn and apply new skills and content.
Demonstrated cultural proficiency and ability to lead others in conversations of race and culture.
Deep knowledge and understanding of, and demonstrated ability to connect with the ethnic background of students and families served.
PREFERRED QUALIFICATIONS:
Familiarity with the Everett Public Schools.
Certification in translation and/or interpretation.
EPS respects linguistic diversity and believes that candidates who speak another language bring value to the district culture and diversity.
The Everett Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals' dignity or interferes with their ability to learn or work.
Home Care Liaison
Liaison Job 31 miles from Reading
SALMON Home Care is seeking dedicated and compassionate Home Care Liaison in the Shrewsbury area
If you're looking for a career that's transformative for you and those you serve, then you've come to the right place. You can develop your career and your capabilities at SALMON while you support and care for our patients.
We encourage you to reach out and understand the opportunities that await with stable staffing, a great reputation and wonderful career experience. Our staff are there to support our patients and their families as much as possible in their daily lives.
SALMON Health and Retirement offers a generous tuition reimbursement program for nursing-related programs and other degree programs relevant to your role. Your career goals are our goals, too. The right benefits can make your life better. We want you to feel seen, heard, valued and cared for, which is why we offer competitive wages, tuition reimbursement and student loan repayment, wellness perks, generous paid holidays and paid time off, free tickets to sporting events, life insurance, health insurance, dental insurance, a 401(k) plan and more.
#INDVNA
Alternative Education Liaison High School
Liaison Job 17 miles from Reading
HAVERHILL PUBLIC SCHOOLS HAVERHILL, MASSACHUSETTS 01830 ANTICIPATED OPENING HAVERHILL PUBLIC SCHOOLS IS A DIVERSE ENVIRONMENT AND IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED CANDIDATES WILL RECEIVE CONSIDERATION
Title of Position: ALTERNATIVE EDUCATION LIAISON HAVERHILL HIGH SCHOOL
FULL-TIME POSITION (NON-UNIT POSITION)
(ANTICIPATED OPENING)
Work Year: 2025-2026 School Year
Effective Date of Employment: Immediate
Salary: $ 48,000 to $51,000 (based on experience)
Organizational Relationship
or Line of Authority: Reports directly to the High School Principal and/or his/her designee.
Statement of Duties:
* The Alternative Education Liaison position serves as
the bridge between the school and our at-risk students
and their families in navigating their High School
experience.
* Assist in developing programming to create a
HiSet/GED class, track students to ensure success and
assist with at-risk day students programming.
* Tracks students for placement in the GED/HiSet
program, identifying students for referrals to HP3
and/or Community Action, Inc. as would be beneficial
for individual students' needs
* Works closely with Night School Coordinators to assist
and collaborate as needed with programming,
scheduling, and student support.
* Use curriculum to select/adapt/develop appropriate
materials and methods that encourage student progress,
and align with MA (CCRS)
* Incorporate college and career readiness, technology,
and goal-setting into the curriculum.
* Use appropriate learning activities for the objectives;
demonstrate and explain clearly; provide for
reinforcement through guided and independent practice.
* Collaborate with HP3 to provide workplace readiness
programs
* Be willing to train, learn, and provide instruction of the
HP3 curriculum to provide lessons to day students on
financial literacy, goal setting workplace readiness, etc.
* Ensure active participation of all students in learning
activities.
* Integrate and supervise the use of
technology/computers for pertinent class material.
* Participate in monthly staff meetings and meetings with
Community Action Inc. and Guidance as designated.
* Complete student progress reports.
* Monitor and track attendance and student goals and outcomes for enrollments for the day and the HiSet/GED program.
* Collaborate with Community Action Inc. Program Director, instructors, Administration, and fellow teachers to address issues as they arise.
* Maintain an effective working relationship and communication with other staff.
* Secure and maintain certification for standardized assessments (Massachusetts Adult Proficiency Test - MAPT)
* Select and develop appropriate materials and methods that encourage student achievement.
* Strives to share and promote various education programs offered at Haverhill High School with our Hispanic students and their families to increase parent and family participation in the student's educational process.
* Attends meetings with our students and parents both in school and within the educational programs.
* Assesses situations and refers to appropriate administrators as needed. Works in conjunction with our attendance counselors and administrators.
* Works with our attendance coordinators in the Family Resource Center contacting parents of students who are not in attendance regularly and making home visits as needed.
* The Alternative Education Liaison is present during school lunches and in the halls in between classes for the purpose of providing visibility and availability to assist staff and students.
* Communicates immediately and regularly referring all potential altercations, suspicious activities, and policy
violations to the administrators at Haverhill High
School.
* The Alternative Education Liaison works daily to foster
positive relationships between home, school and the
community.
Qualifications:
? Bachelor's Degree preferred.
? Bi-lingual preferred
? Minimum three (3) years working with adolescent
children in a high school
? Able to work varied hours of a school day
? Such alternatives to the above qualifications as the
Superintendent of Schools may find appropriate and
acceptable.
Closing Date for Receipt
of Application: June 15, 2025
Applicant Tracking Posting #:
School Spring Posting #:
Address all Applications and
Letter of Intent to: School Spring (Preferred)
or
Haverhill Public Schools
Human Resource Department
4 Summer Street - Room 104
Haverhill, MA 01830
An Equal Opportunity Employer
The Haverhill Public Schools is an Equal Opportunity Employer and is in compliance with Federal regulations prohibiting discrimination in employment on the basis of race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, or disability.
Account Liaison (HME)
Liaison Job 14 miles from Reading
Requirements
Minimum Job Qualifications:
High School Diploma or equivalent required; Associate Degree from an accredited college is preferred
One (1) year work related in health care, administrative, insurance, customer services, or management regardless of industry
Exact job experience considered must be DME, Diabetes, Incontinence Sales.
Valid and unrestricted driver's license in the state of residence
AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
Home Care Liaison
Liaison Job 31 miles from Reading
SALMON Home Care is seeking dedicated and compassionate Home Care Liaison in the Shrewsbury area
If you're looking for a career that's transformative for you and those you serve, then you've come to the right place. You can develop your career and your capabilities at SALMON while you support and care for our patients.
We encourage you to reach out and understand the opportunities that await with stable staffing, a great reputation and wonderful career experience. Our staff are there to support our patients and their families as much as possible in their daily lives.
SALMON Health and Retirement offers a generous tuition reimbursement program for nursing-related programs and other degree programs relevant to your role. Your career goals are our goals, too. The right benefits can make your life better. We want you to feel seen, heard, valued and cared for, which is why we offer competitive wages, tuition reimbursement and student loan repayment, wellness perks, generous paid holidays and paid time off, free tickets to sporting events, life insurance, health insurance, dental insurance, a 401(k) plan and more.
#INDVNA
METCO Academic Liaison
Liaison Job 17 miles from Reading
THE WAYLAND PUBLIC SCHOOLS SEEK A ELEMENTARY METCO LIAISON Job Title: METCO Academic Liaison Reports To METCO Director Work days/FTE 182.5 days/1.0 FTE Salary/Benefits Salary and benefits per contract with the Wayland Teachers' Association Benefits Eligible?
Yes/No
Start Date (or approximate start/end dates if an LTS)
08/26/2025
FLSA Status
Exempt/Non-exempt
WPS is a high-achieving west-suburban district of 2,800 students, with one preschool, three elementary schools, one middle school, and one high school. Our diverse student body hails from Wayland and Boston and is composed of 32% students of color and 68% white students, with 15% of our students having a first language other than English. We seek educators who embrace the diversity of our students and can lead our staff and students in attaining our district's mission:
"Personal and civic responsibility, love of learning, and empathy for others; these are the qualities that the Wayland Public Schools seek to instill in its students. At its core, our mission is to provide a rigorous and stimulating academic environment that promotes the acquisition of knowledge and skills. Yet we deem it equally important to nurture self-confident, collaborative, and conscientious individuals. We strive to create a climate where risk-taking is safeguarded, open expression is encouraged, and free association is protected. Our goal is to advance our students' growth into principled, informed, and capable citizens who will help guide a democracy that follows humanitarian principles in the global forum, and shape a just society where individuals may reach their full potential."
We welcome educators to our district who seek and thrive in a diverse environment that focuses on relationships, belonging, and excellence. Join us in our mission to support the diversity of our school community; implement equitable practices for all of our students, staff, and families; create meaningful connections that foster a sense of belonging; and provide an outstanding educational experience for students, staff, and families.
METCO Academic Liaison
Job Description
The METCO Academic Liaison is responsible for supporting the academic and developmental needs of Boston-resident students. The liaison reports directly to the METCO Director and Building Principal and partners with school staff to foster academic growth and success, effective parental engagement, intrapersonal development, and cultural proficiency. Through targeted interventions, collaborative planning, and relationship building, the liaison facilitates opportunities for students to become scholars and leaders. This position requires a person who is sensitive to and experienced in meeting the needs of urban students and who is able to help them successfully navigate their educational experience.
Job Responsibilities
* Meets regularly with teachers and counselors to assess the academic and social progress of Boston-resident students
* Communicates regularly with families about students' academic progress
* Assists students with the transition to buses and/or after-school programs at the end of the school each day
* Serves as an advisor to Boston-resident students on academic and social matters
* Participates in any meetings involving decisions about academic level placements
* Provides the METCO Director - and, where appropriate, to Boston families - with regular written reports on student academic progress
* Works with other METCO staff on transitions between schools
* Attends all SPED and START meetings for Boston-resident students
* Supplements the guidance department by providing ongoing evaluation of individual and group development of students in the program through snack and lunch groups, as well as other student meetings as necessary
* Works with the METCO Director to establish programs that broaden the scope of services
* May work flexible hours to accommodate the needs of after-school student supervision; for example, to organize and lead after-school tutoring or homework programs
* Participation in any school-based staff meetings and professional development
* Ability to travel to Boston for up to 5 annual METCO parent meetings in the evenings during the week
* Participation in up to 2 annual METCO events on weekends or holidays (e.g., METCO Family Festival and METCO Annual MLK Event)
* Assumes other duties as assigned by the METCO Director and/or Building Principal
Job Qualifications
* Bachelors degree, Masters preferred in education, psychology, social work, or a related field
* Academic DESE teacher licensure required
* Five years teacher or direct service experience preferred
* Bilingual skills are desirable but not required.
* Spanish Bilingual candidates are strongly encouraged to apply as there is a dual language program in place at one of our schools*
Family Liaison (SY 25-26)
Liaison Job 11 miles from Reading
Family Resource Liaison (40 hours per week/10 months)
Amigos School
Amigos School Community:
La Escuela Amigos está dedicada a una sólida tradición de excelencia en la educación bilingüe del inglés y el español.
Located in the Cambridgeport neighborhood, Amigos is a comprehensive Pre K - 8 school. Amigos welcomes students from diverse neighborhoods and cultural backgrounds. Through school-community collaborations, Amigos strives to provide quality out-of-school-time programs that foster linguistic and cultural connections.
Two-way immersion develops high levels of academic achievement, bilingualism, and cultural competencies among students and contributes to the long-term preparation of students for the global economy. Bringing culturally diverse students together in situations in which each has equal status spurs motivation and promotes cohesion, community building, and cooperation.
The Role:
The Family Liaison reports to and is supervised by the school principal and collaborates with the Welcoming Schools Coordinator on district initiatives. This position coordinates family engagement efforts to support student academic achievement and promotes equity and access for all children and families.
In this role, the Family Liaison is responsible for:
Fostering a welcoming school climate for all families
Greeting students and families at arrival and dismissal
Providing targeted support to individual families, connecting them to and helping them navigate community agencies and resources
Enhancing student achievement by promoting parent education and family empowerment.
Working with parent groups to plan community-wide events
Supporting effective communication between the school, the district, the community, and families
Building relationships with students, families, and staff
Creating a flexible visiting schedule that is family-friendly for prospective parents and hosting tours
Supporting the enrollment and transition of Kindergarten students
Supporting the transition of students as they “move up” to the next level
The Family Liaison contributes to district-wide family engagement initiatives, participates in district professional development, and uses district data management and communication tools. The Family Liaison will also assume other responsibilities to meet community needs, as identified by the school principal.
Office support, student support
Your Skill Set:
The successful candidate for the position will have an excellent ability to relate and work with people from a variety of racial, cultural, social economic, and linguistic backgrounds. Skills will include: compassion; collaboration; leadership; effective communication (both oral and written) organizational skills; and strong interpersonal skills in dealing with parents, staff, and members of the community at large. The successful candidate will have experience in planning and organizing community events, and fostering and managing volunteer participation. The candidate should possess strong technology skills including knowledge of Microsoft Office (Word, Excel, Powerpoint) as well as strong web-based skills. Experience with social media is a plus. Fluency in Spanish is required. Knowledge of the Cambridge Public Schools is preferred.
The candidate may have either a college degree or comparable experience in community outreach and parent education. The position requires participation and attendance in all meetings, workshops, and trainings, and some contact with families in the evening and outside of the regular school day.
How to Join Our Team:
Please upload a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position and stating how you heard about this opportunity.
At the Cambridge Public Schools, we are committed to cultivating an environment where diverse perspectives and backgrounds are embraced, acknowledging that a team reflecting diversity of race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity, disability status, and veteran status allows us to serve our communities better. To that end, we welcome and encourage applicants to bring their authentic selves when considering employment opportunities within our school district.
Mobile Outreach Specialist
Liaison Job 24 miles from Reading
Starting Rate: $21.50/hour
The Mobile Outreach Specialist position is a great fit for those who have previously worked in a Group Living Environment and who are seeking more independence in their next role! As a Mobile Outreach Specialist (MOS), you will provide psychiatric rehabilitative interventions to people receiving support from the Clinical Team. This position requires significant independent work as well as work with a larger team including a Clinical Supervisor, residential program staff, and a Housing Coordinator. You will work with a caseload of individuals who live in the community in their own apartments, but who still need weekly support with symptom management and coping skills, managing finances, scheduling and attending appointments, grocery shopping, and other daily living tasks. This position requires driving within the community, and Mobile Outreach Specialists receive mileage reimbursement.
Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Responsible for the delivery of services, support, interventions, and coordination of other services to achieve goals for the person served.
Participate in the development of the treatment plan and attend other treatment meetings as required.
Perform interventions with persons served that address their identified goals and result in skill development.
Provide transportation to persons served as connected to treatment needs.
Communicate progress of persons served, status, and any changes in daily notes, monthly submission of progress notes and submission treatment plans as needed.
Ensure that rehabilitative treatment and clinical record meet Rehab Option standards and billing codes are entered in a timely and accurate manner.
Demonstrate a proactive commitment to maintaining effective communication with staff and customers to facilitate and promote effective working relationships and customer service
Support individuals in transition between group homes and independent living. Assist with all facets of the move which includes packing/unpacking, organizing for a physical move, setting up utilities, cleaning.
Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.
Provide crisis intervention and access emergency services as needed.
Identify and address community integration issues for persons served.
Participate in or facilitate group work as designated by supervisor.
Actively participate and attend supervision and staff meetings.
Actively participate and attend trainings as assigned; maintain necessary certifications (CPR/First Aid, Crisis Management, MAP).
Maintain professional, pleasant, approachable and helpful demeanor at all times
Qualifications
BA or AS in related field or High School diploma and 2 years' experience in related field.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations
Ability to read English and communicate effectively in the primary language of the program to which they are assigned
Ability to thrive in a fast-paced, team-oriented environment and as well as work independently
Strong organizational skills and ability to multi-task
Strong computer knowledge
Strong analytical, numerical and reasoning abilities.
Must have excellent interpersonal skills and ability to work as part of a team.
Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport persons served.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Why Should I Consider a Career in Human Services?
Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and
actively listening
. We exercise independent judgement and contribute to the overall success and benefit of the Team.
Is Human Services a Fit for Me?
Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.
MGH Hospital Admissions Liaison
Liaison Job 14 miles from Reading
Care Dimensions has a truly meaningful purpose - to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you'll gain the support and inspiration for a career you'll find meaningful every day.
MGH Hospital
32 hours
Ask about flexible hours
How You'll Contribute: Reporting to the Director of Admissions or the Clinical Manager - Admissions, the RN Admission Liaison Nurse is responsible for patient assessments and admissions to Care Dimensions, ensuring continuity of care between the admitting process and transition to ongoing care by the hospice interdisciplinary team (IDT). In addition, the RN Admission Liaison Nurse is responsible for educating health care professionals, patients, and families in all settings regarding the benefits/appropriateness of hospice care.
The RN Admission Liaison Nurse is responsible for being proactive in identifying new referral sources, increasing referrals from existing sources, and providing educational programs to facilities. The RN Admission Liaison Nurse maintains good communication with Care Dimensions clinical staff in order to enhance hospice services, and facilitates communication between Care Dimensions and referral sources.
What You'll Bring:
Registered Nurse, currently licensed in Massachusetts in good standing.
Associate's degree in nursing required; Bachelor's degree in nursing, or equivalent preferred.
Minimum three years of varied work experience as a professional nurse, and preferably one of the three years in an acute setting.
Demonstrated ability to assess and respond to the needs of patients and families in varied settings.
Skilled in nursing practice, able to cope with family emotional stress and tolerant of individual lifestyles.
Demonstrated understanding of hospice philosophy and principles.
Demonstrated ability to be self-directed, flexible and cooperative in fulfilling role obligation and ability to work effectively within an interdisciplinary team.
Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and in good working order.
#INDRN
The Pay Range listed is the anticipated hiring range of this position. Precise pay rates are determined through consideration of one or more of the following: education, training, relevant experience and work location. There are some cases in which the pay rate could exceed the range listed on this job post. Care Dimensions also offers a comprehensive benefits package - including employer-sponsored health insurance, paid time-off, tuition reimbursement, student loan paydown, supplemental insurance options and more - which adds to the company's generous total rewards package.
Pay Range$42—$52 USD
Benefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more!
Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.
21st Century Programs: 2025 Summer Family Liaison- West Street School
Liaison Job 39 miles from Reading
Background on Southbridge Public Schools:
Southbridge Public Schools serve approximately 2,200 students in six schools. The district is presently undergoing extensive turnaround at all levels, with the assistance of the Massachusetts Department of Elementary and Secondary Education. This creates unique opportunities for teachers and students. One example is a recently announced, long-term partnership with the University of Connecticut to develop Southbridge Schools to be a national demonstration site for successful implementation of PBIS strategies. Additionally, our district is the recipient of a number of significant grants that are allowing us to creatively redesign Secondary School, curriculum enhancements, improved culture and climate and afterschool opportunities for students. If you feel strongly about improving the educational experience for students and have a commitment to social justice, Southbridge Public Schools welcomes you.
More information about the district's turnaround efforts can be found here.
Position: Family Liaison
Reports to: Site Coordinator
Effective dates of Employment: June 30, 2025 - August 1, 2025
July 4 = Holiday
Monday- Friday 7:45am-1:15pm
Requirements
Ability to read, write, speak, understand and communicate in English and Spanish to perform the duties of this position preferred
Relate well to people of all ethnic groups
Citizenship, residency or Work VISA in the United States required
Bilingual
Duties/Responsibilities:
Assist teachers/facilitators in the supervision of programming and program learning activities
Provide assistance and learning support to students
Reinforce skills introduced by teachers/facilitators to help students master concepts and skills
Use PBIS strategies in managing student behavior and maintaining programming and 21st Century expectations
Assists in the development of communication skills, progressive learning skills and making teachers, community partners and others aware of students' learning deficiencies
Help teachers/facilitators with development/preparation of learning materials/instructional resources and the environment to support student SEL skills around communication, self regulation and relations with peers
Assist Site Coordinators with attendance, snack and student transitions to programming/activities
Assist staff in student supervision at program site and off-site
Assist Site Coordinators in data collection and administering surveys
Maintains confidentiality of student records
Establishes and maintains cooperative, congenial and supportive working relations with others
Uses universal health precautions for preventing illness and infections and proper body mechanics for interacting with students and moving heavy objects
Assists special education students as directed by Site Coordinators
Adapts program activities, assignments and or materials under the direction of the supervising teacher/ facilitator for the purpose of supporting special education students to participate in activities
Engages all students throughout the program using team building, SEL activities and opening/ closing circles
Co-facilitates opening and closing circles incorporating SEL skill building methods
Hourly Rate: $30.00
Equal Opportunity Employer
Southbridge Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, creed, national origin, sex, gender identity, disability, religion, age, or sexual orientation.
Special Education Liaison (STEP - Social / Emotional Therapeutic Program) FY26 Job ID 909
Liaison Job 9 miles from Reading
Teacher/Special Education Teacher Additional Information: Show/Hide Bedford Public Schools Special Education Liaison (STEP - Social / Emotional Therapeutic Program) FY26 Description:
The position is for a Special Education liaison to work within the Lane School STEP program, a social/emotional therapeutic program serving grades 3-5. This position will primarily include overseeing small group instruction for students who are unable to access the inclusion setting for targeted areas. Additionally, the position includes working collaboratively with the STEP/Bridge teams (including the BCBA, counselor, and Bridge liaison) and cooperating classroom teachers and administrators. The STEP program uses positive reinforcement and direct skill instruction techniques to increase student skills, coping skills, and positive social connections with peers across settings, while targeting these skills within a self contained classroom setting prior to increased inclusion opportunities.
Responsibilities:
Instruction--
* Develop and implement schedules for students' services in accordance with their IEPs' service delivery.
* Coordinate schedules with classroom teachers and other specialists' service delivery.
* Select appropriate instructional programs and methodologies, plan, and implement instruction that matches students' IEP goals and objectives.
* Provide appropriate instruction to address IEP goals and objectives, and differentiate instructional accordingly.
* Employ appropriate behavior management techniques during individual or small group instruction.
* Maintain and use adaptive equipment and materials.
* Develop and implement classroom and curricular accommodations and modifications.
* Teach and plan cooperatively with subject area teachers.
Assessment--
* Assess the progress of all students assigned to his/her caseload and maintain record of data collection.
* Maintain assessment materials for special education evaluations.
* Administer MCAS with accommodations or develop portfolios for MCAS alternate assessment, as outlined in student/s' IEP s.
* Write reports based on evaluations and present reports at Team eligibility determination meetings.
* Individually test students and complete necessary assessment components for Special Education initial evaluations and reevaluations.
Liaison Responsibilities--
* Serve as a Special Education liaison, which includes parent/guardian contact, scheduling of meetings, and completion of necessary paperwork for evaluations and Team meetings.
* Participate in Team evaluation and review meetings for students on caseload.
* Write Individualized Education Programs (IEPs).
* Collaborate with colleagues on building to building transition
* Complete progress reports for all students, according to the schedule set by school and special education regulations.
* Coordinate progress reports from all service providers.
Support Staff--
* Consult with special education behavior technicians; including planning, coaching, modeling.
* Provide feedback and input regarding paraprofessionals to Special Education Program Administrator
Communication/Consultation--
* Consult with parents/guardians, classroom teachers, related service providers, school nurse, and paraprofessionals, regarding planning and students' program needs.
* Consult with classroom teachers and special education paraprofessionals regarding accommodations and modifications.
* Conduct parent/guardian-teacher conferences during conference periods identified on school calendar.
* Communicate frequently with parents/guardians of students of caseload (e.g. email, telephone, etc.)
* Participate in school Open House for parents/guardians according to schedule set each year.
Additional Information--
* Participate in professional development opportunities to increase knowledge base and skills, as well as maintain licensure.
* Attend and participate in department meetings.
* Maintain the high level of confidentiality and professionalism expected of all faculty.
* Perform other related tasks or duties at the discretion of the Special Education Program Administrator and/or Principal.
* Master's Degree preferred
* Licensure in Moderate Special Needs
* Teaching experience preferred
Salary/Benefits:
Per BEA and BPS Contract: Bedford Public Schools are committed to hiring, mentoring, and retaining a diverse staff. We are relentless in our efforts to bolster equity, in both academic and work spaces, by fostering a culture of belonging and ensuring our diverse employees and students have equitable access to the resources and opportunities needed to thrive - personally, professionally, and academically.
POSITION CONTROL
Transistant Assistance Coordinator (per-diem)
Liaison Job 26 miles from Reading
Summary:The Transitional Assistance Coordinator will assist Guardian Angel in service adults with developmental disabilities, individuals who are blind or visually impaired, and adolescents with brain injury. This position must be motivated by being an instrumental part of giving a participant at a facility level of care the opportunity to rejoin community living with support in place to live a safe and fulfilling life. Work collaboratively and under the instruction of discharge planners and State Case Mangers, the TA Coordinator will assist in the execution of service plans designed to develop, maintain, and/or maximize the participant's independent functioning in self-care, physical and emotional growth, socialization, communication, and vocational skills.
Responsibilities:
The TA Coordinator position involves assisting with participant transition from skilled nursing facilities to community Living with appropriate support. Transitional assistance Coordination can include any or all the following:
Following MassAbility policies, procedures and reporting in a timely manner
Assisting with housing search, voucher and housing applications
Attending housing appointments with participants for housing interviewing, touring and others
Assisting with core documents applications required by housing authorities, such as an ID or Social Security Card
Setting up apartments as preferred by participants.
Maintaining active communication with MassAbility case manager with updates on participant.
Attending transition meetings prior to participant discharge
Tracking and documenting direct services, housing application, shopping expenses and all communications related to participants.
Communicating with MassAbility. CM and other members of the transition team prior discharge
Coordinating with MassAbility. CM on home modifications needs
Initiating home assessments on housing space for suitable housing goods and furnishing
Purchasing furniture, housing goods and all essential items based on Participant preferences.
Setting up utilities services as needed
Adequately updating service activity log, delivery reports and submitting reimbursements in a timely fashion.
Attending interdisciplinary training, in-service and meeting to maintain and improve TA service-related knowledge.
To assist in the development of information concerning care plans.
Arranging transportation under TA plan and/or transporting individuals in their own vehicle.
Requirements:
Have a college degree (preferably in a human service field), plus experience in providing community-based services to individuals with disabilities; or at least 2 years comparable, community-based, life or work experience providing services to individuals with disabilities and/or persons 60 years or older
Valid driver's license, clean driving record, and a reliable clean, insured vehicle that has had manufacturer's recommended scheduled services and transports client as appropriate.
To work flexibly to meet the occasional requirements to work outside normal hours.
Maintain confidentiality of sensitive information
Utilize effective time management techniques to ensure tasks are prioritized, and agreed deadlines are met.
Attend all relevant supervision and meetings.
Complies with State/Federal regulatory acts and agency policies.
Respects and maintains client confidentiality at all times.
Reports concerns of client abuse or neglect.
Refrain from discussing personal problems, concerns, or opinions with client, or client representatives.
Can communicate effectively in the language and communication style of the Participant to whom they provide services and his or her family.
Skills:
Written and oral communication skills, problem solving skills, planning and budgeting skills, Math Aptitude, Professionalism, Lift and move up to 75 lbs.
Outreach Coordinator - Hourly Position
Liaison Job 14 miles from Reading
Literations envisions a day when all students, regardless of zip code, enter the fifth grade as proficient readers poised for academic success. Our mission is driving educational equity through experienced community volunteers empowering young readers for lifelong learning. We serve communities where opportunity gaps exist to ensure all students have the resources to become literacy proficient. Our experienced community volunteers are matched 1:1 with early elementary students from one of our 15 partners. These pairs meet weekly throughout the school year to accelerate students' reading growth. Our highly-effective programming annually supports over 500 children to help them succeed in school and beyond. Literations is an affiliate of AARP Foundation Experience Corps, a national leader in engaging older adult volunteer coaches to improve grade 1-4 student literacy.
GENERAL STATEMENT OF POSITION
The Outreach Coordinator, under the supervision of the Deputy Director, is responsible for recruiting new volunteers in Boston to serve as Literacy Coaches. The Outreach Coordinator will build relationships with community partners and influencers, attend community events, conduct information sessions, and promote Literations volunteer opportunities online and in-person, with an immediate emphasis in Dorchester, Roxbury, and Mattapan. Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed
The Outreach Coordinator is part of the Recruitment and Training Team and will work closely with the Volunteer Coordinator and the Training Specialist. They will also interface regularly with Literations's Operations and Program Teams.
Ideal candidates should have a strong commitment and drive for deep and robust community engagement and feel comfortable exploring and navigating various communities and environments. Successful candidates will feel excited about the opportunity to develop and deepen community relationships and partnerships.
RESPONSIBILITIES
Goal Setting and Planning
In collaboration with the Deputy Director, Recruitment and Program Departments, set annual goals for number of events, inquiries, attendees at events, and applicants by site that align with overall programmatic needs
In collaboration with the Deputy Director, develop outreach plan for recruitment methods and timing of outreach within distinct communities in order to reach annual goals
Establish Sources
Review historic outreach efforts and determine most successful sources for recruiting new volunteers as well as underutilized and/or untapped sources
Conduct community/neighborhood audits in order to determine locations, organizations, community influencers that can serve as volunteer sources
Relationship Building
Conduct outreach and establish/grow relationships with community organizations and influencers; and develop strategies for utilizing existing and growing network as sources for prospective volunteers
Manage relationship with AARP Massachusetts to support ongoing outreach efforts
Outreach
In partnership with Literations Marketing VISTA, create a schedule of social media outreach and develop engaging promotional materials to use for online and in-person outreach opportunities
Publicize information sessions and volunteer opportunities online and in communities
Research and attend community events, schedule and conduct in-community information sessions
Develop and manage a Volunteer Ambassador program to engage existing volunteers in Literations's recruitment efforts
Manage Literations Active-ation Program by creating and executing a social, educational, and recruitment-based calendar of events based on volunteer interests in order to support both volunteer retention and recruitment needs
Past events include coffee hours, fireside chats with external specialists, technology workshops, yoga sessions, etc.
Customer Service
Utilize Literations's Applicant Tracking System (Breezy HR) to monitor, track, and provide top-quality customer service to prospects until they convert to applicants
Support the Recruitment Team with 2-3 hours of applicant interviews per week, depending upon time of year
Other
Prepare monthly outreach reports, attend regular recruitment and staff meeting, collaborate with recruitment, operations, and program teams as needed
Other duties as assigned
QUALIFICATIONS
Strong familiarity with Boston neighborhoods and communities (resident preferred)
Excellent public speaking, interpersonal, and customer service skills
Current and valid driver's license and regular access to a vehicle is essential for this role
Experience with community organizing and/or engagement
Willingness to work occasional evenings and/or weekends to represent Literations at community events as needed
Ability to work productively with a diverse group of community stakeholders, volunteers, and staff and an appreciation for working with older adults and intergenerational work
Patience, flexibility, a sense of humor, and creativity and initiative when solving problems
Strong technology skills, including basic knowledge of email and Zoom and the willingness to learn new systems
Reliable wifi/internet access
Bi/multilingual a plus
HOURS AND COMPENSATION
This is a non-exempt, hourly (20-25 hours/week) position, with a starting range of $23-$27/hour. While Literations practices a hybrid work model, this position will be heavily community and in-person focused within Boston and Boston neighborhoods. Benefits include monthly travel allotment, access to a 403b retirement plan (includes an employer match of up to 2%), hybrid work schedule, generous personal time, and a supportive working environment.
You can learn more about Literations by visiting ********************
Literations is an equal opportunity employer, committed to creating and supporting a diverse work environment. Candidates of color, bi-/multilingual, bicultural, and LGBTQIA+ are strongly encouraged to apply.
Outreach Specialist | Westwood, MA
Liaison Job 22 miles from Reading
ACRT, Inc.
About The Team
At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It's about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We're the only independent national vegetation management consulting firm - giving us the freedom to put our clients first. We're always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them.
About the Role
The Outreach Specialist reports to the Operations Manager at ACRT Inc. This position plays a critical role in supporting Transmission Vegetation Management (TVM) efforts by proactively engaging with key stakeholders, including town officials, conservation commissions, and property owners. This field-based position requires direct interaction with property owners to communicate the scope, purpose, and impact of TVM work, ensuring transparency and addressing concerns efficiently. Responsibilities include conducting on-site outreach, managing inquiries, documenting interactions, and coordinating with internal teams to facilitate smooth project execution. The ideal candidate will have strong interpersonal skills, knowledge of tree identification and vegetation management, and the ability to navigate sensitive stakeholder discussions with professionalism and efficiency.
What You'll Do
As directed by Eversource TVM:
Support notification of Town officials
Support notification of Conservation Commission and Inland Wetlands
Support performing proactive property owner outreach in support of TVM work:
In person at property or other designated location
By approved door hanger and brochure at property
Via phone, email, or text
Respond to property owner inquiries in a timely manner (max 2 business days)
Participate in project reviews with TVM, Field Oversight and Tree Contractor to understand scope of work and approved access points
Proceed down ROW in linear manner to evaluate the extent of the work to be performed on each property based on Eversource TVM specifications
Inform property owners of, and respond to, inquiries regarding:
Purpose of the TVM work and facilities involved
Scope of the TVM work - what work will be performed and where
Obtain consent for any work (e.g., hazard trees) and/or unapproved ROW access outside of easement
Work methods and equipment that may be used
Timely clean-up of work including log or chip retention
Potential timeframe of work to commence
Discuss and evaluate mitigation requests following Eversource guidelines including, but not limited to stump grinding, seeding, planting
Other activities, as directed, based upon ROW Coordination process and participation
Create, maintain, and ensure fulfillment of the Non-Regulatory Commitment Matrix to be discussed at Project Meetings and at meetings with all field contractors
Follow TVM protocols to document and report all interactions, discussions, requests and complaints with property owners or other stakeholders
Provide timely feedback from property owners to TVM and other team members so the team is aware of the property owner's concerns and sensitivities thereby mitigating potential escalation of issues
Participate in periodic program and project meetings, as well as ROW work coordination meetings as needed
About You
Must haves:
Education: Associate's or Bachelor's degree in Forestry or a related field; or 3-5+ years of Utility Vegetation Management experience in lieu of a degree.
Experience: 0-2 years of Utility Vegetation Management experience or a similar field.
Nice to haves:
Education: Associate's or Bachelor's degree in Forestry or a related field; or 3-5+ years of Utility Vegetation Management experience in lieu of a degree.
Experience: 1-3 years of Transmission Vegetation Management experience and community outreach.
Your Skills:
Technical Knowledge:
Understanding of tree identification and physiology
Familiarity with transmission system operations and vegetation management objectives
Knowledge of Eversource TVM specifications, tree work methods, and equipment
Awareness of TVM outreach protocols and key messaging
Professionalism & Communication:
Strong interpersonal and customer-focused communication skills
Ability to effectively convey information both verbally and in writing
Professional demeanor with a neat and presentable appearance
Organizational & Teamwork Skills:
Highly organized with strong attention to detail
Ability to maintain open communication and collaborate effectively with TVM teams, field oversight, project closeout staff, and tree contractors
This role would not be a good fit if:
You do not enjoy working independently
You do not enjoy working outdoors
Are not comfortable driving a pickup truck or 4x4 off-road vehicle
Drug/Alcohol Testing:
Drug/alcohol testing is required
Benefits
Health and Safety
Group health plans including medical/prescription, dental, vision and a variety of other coverage options
Company paid group life insurance, accidental death & dismemberment insurance, short- and long-term disability
Flexible Spending Accounts or an option for a Health Savings Account with company match
Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement
Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
Roth or Traditional 401(k) Retirement plan with company match
Time Off
Paid Vacation
Paid Holidays including the day after Thanksgiving and Christmas Eve
Veterans Day paid time off for our veterans
Perks
Company vehicle and gas card
Where We Work
Employees will take their company provided vehicle to where they need to report for the day. They will generally not need to report to an office.
Salary Range Disclaimer
The base salary range represents the low and high end of the ACRT salary range for this position. Actual salaries will vary depending on factors including but not limited to customer contact terms, location, experience, and performance. Other rewards may include Paid Time Off, 401(k) retirement savings plan with company match, ESOP contributions, medical, dental, and vision insurance, and other region-specific benefits as eligible.
Salary Range Transparency
For applicants residing in Massachusetts, the salary range for this role is from $25 min to $27 max.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)