Liaison Jobs in Potomac, MD

The Community Outreach Specialist will provide support to the Business Development & Enrollment Representative by conducting outreach efforts to help generate leads for them and supporting our Senior Care Options (SCO) members on their behalf. The core functions of this hybrid role involve onboarding and ongoing support to existing members to meet their needs as well as outreach and education regarding the SCO program and MassHealth to potential clients and community partners. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. Key Responsibilities/Duties - what you will be doing Provide quality customer service by responding to all prospects and members inquiries in a professional, timely, efficient, and courteous manner. Serve as a liaison, connecting members to their health plan nurse and vice-versa to provide the support they need. Establish telephonic and face to face (depending upon need and circumstance) interactions with member/caregiver(s) and provider partners to ensure smooth onboarding and ongoing support for members. Examples of this support include identifying new Primary Care Providers and establishing first visit appointments, contacting the Transportation provider to set up rides, and facilitating conversations with doctor's office and/or pharmacy to help resolve issues. PARTNER WITH COMMUNITY & INTERNAL RESOURCES: Effectively present the THP SCO Program and its benefits to the 65+ MassHealth populations and their caregivers residing in the Community as well as represent THP SCO at community/company-sponsored events. Assist with maintaining effective working relationships with community partners such as Community Health Centers, Providers, Councils on Aging, Housing Authorities, Social Service organizations, etc. to facilitate prospect and member engagement. Collaborate closely with our Connecting Seniors to Coverage team who assist SCO prospects apply for MassHealth. STRATEGIC OUTREACH: Assist in the development of recruitment strategies to attract new enrollees as well as the distribution of marketing materials and promotional items. Coordinate outreach activities with potential community partners, i.e., hosting informational “table time” at providers, organizing social events at senior buildings, volunteering at food pantries, etc., to generate leads. Conduct telephonic outreach to follow up with prospects who expressed interest and review eligibility for MassHealth and ultimately THP SCO program. Identify members who are natural leaders and invite them to serve as one of our Wider Circle Ambassadors, a group of members helping to connect with prospects. Responsible for keeping up with all administrative requirements of this role including updating company's Customer Relationship Management (CRM) system, weekly activity plans and results reports, expense reports, attending team and organization meetings. GENERAL: Adhere to company and departmental policies and procedures, including abiding to all CMS and EOHHS guidelines. Performs other duties as necessary and assigned. Qualifications - what you need to perform the job Education, Certification and Licensure Bachelor's degree preferred. High school diploma or equivalent required. Experience: A minimum of 3 years of professional experience in a managed care company, medical related field, or community social service agency preferred. 1-2 years of experience in consumer engagement with a track record of success is a plus. Customer service experience in health care, preferred. Community outreach and marketing experience, desirable. Practice speaking to groups of all sizes is preferred. Experience working with the elderly is preferred. Experience working in a multicultural environment is a plus. Experience with Government Programs, Medicare, and Medicaid is a plus. Prior experience working in a virtual/remote setting is strongly preferred. Bilingual preferred. Skill Requirements Ability to work compassionately and efficiently with diverse populations. Excellent written, oral, and interpersonal communication skills and the ability to convey complex information in a clear, easy to understand manner. Time management, organizational skills, and attention to detail. High degree of initiative, judgment, planning, and problem solving. Comfortable working in a fast-paced environment. Flexibility, dependability, and persistence. Ability to work independently with minimal supervision and cooperatively as a team member. Aptitude to develop and maintain relationships with internal and external partners. Proficient in Microsoft Word, Excel, and Power Point. Insurance License preferred. Must have a current AHIP certification or agreement to obtain it within 90 days of hire. WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel): Must be able to work under normal office conditions and in a remote capacity from home as required. Work requires simultaneous use of a telephone/headset and laptop/keyboard and sitting for extended durations. May be required to work additional hours beyond standard work schedule. Weekend Coverage may be required on a rotating basis as regulated for line of business. May require occasional weekend hours or evening hours as the needs of the various lines of business dictate. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time. Compensation & Total Rewards Overview As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law. Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes: Medical, dental and vision coverage Retirement plans Paid time off Employer-paid life and disability insurance with additional buy-up coverage options Tuition program Well-being benefits Full suite of benefits to support career development, individual & family health, and financial health For more details on our total rewards programs, visit Who We Are Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Scam alert : Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_**************************** . This job has been posted by Ignyte AI on behalf of Point32Health. Ignyte AI is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of Ignyte AI not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Alumis Inc. is a precision medicines company with the mission to transform the lives of patients with autoimmune diseases. Even with treatment innovations of the last two decades, many patients with immunologic conditions continue to suffer - our goal is to fundamentally change the outcomes for these patients. At Alumis, the MSL is a strategic, field-based opportunity focused on developing and maintaining collaborative relationships with Dermatology and Rheumatology key external experts (KEEs) and other healthcare professionals (HCPs). The MSL will engage with HCPs to support trial enrollment, educate on disease states and clinical trial outcomes, and inform internal strategy by gathering insights and representing the voice of KEEs, HCPs, and payers. MSLs strive to optimize patient care through KEE engagement and collaboration. The MSL is a critical scientific expert working across the life-cycle of products with internal stakeholders to prepare and execute successful drug launches. Responsibilities: Develop and maintain collaborative relationships with KEEs in the Dermatology and Rheumatology community. Utilize systems to strategically map, identify, profile and prioritize thought leaders in line with the medical plan and goals. Effectively develop and manage your assigned geography with an entrepreneurial approach. Support clinical development initiatives including site identification, trial recruitment, timely completion of study milestones, and presentation of data. Attend and report on assigned medical conferences. Collaborate with KEEs on medical affairs initiatives including publications, advisory boards, medical education opportunities, training, and speaker development. Serve as scientific resource to external disease experts and internal stakeholders. Support the medical community with up-to-date medical information, robust disease expertise, and product information. Gather and communicate insights from HCPs to inform medical strategy. Train internal stakeholders on key scientific and medical topics. Maintain effective and appropriate communication among internal stakeholders while maintaining full compliance with relevant requirements. Lead and/or contribute to Medical Affair workstreams, projects, or resource development. Maintain accurate documentation of MSL activities. Experience: Advanced degree in scientific, clinical, or medical-related discipline preferred (PharmD, PhD, MSN, DNP, PA-C, MPH, etc). Dermatology or Rheumatology clinical experience is a plus. Experience in psoriasis and/or lupus a plus. At least 3 years of experience in MSL role, and must include support of clinical development studies. Must have well-established networks and active relationships with KEEs in Dermatology and/or Rheumatology. Candidate must understand compliance considerations and demonstrate ability to work compliantly. Ability and willingness to travel ~60%. Required travel to medical meetings, team meetings, and other group meetings (will require some weekends). This may vary depending on business needs. Skills, Knowledge & Abilities: Excellent oral and written communication skills. Excellent interpersonal and engagement skills. Energetically embraces responsibilities, demonstrates ability to achieve goals. Demonstrates strong initiative as a flexible and proactive individual. Ability to thrive in ambiguous situations. Solution-oriented approach. Exhibits excellent time management and ability to prioritize. Demonstrated ability to work independently. Experience in a start-up environment is a plus. This position is located in South San Francisco, CA and employees are expected to be onsite Tuesday-Thursday. At this time we are not considering remote applicants. Alumis Inc. is an equal opportunity employer. Alumis compensation packages include generous stock option grants for all employees as well as an annual bonus program. Other benefits include: Free access to Genentech Bus & Ferry Share program. $100 monthly cell phone stipend. Unlimited PTO for Exempt employees. Free onsite gym and a kitchen stocked with yummy snacks and drinks! We are a hard-working, collaborative team on a mission to transform patient's lives-- and we aspire to elevate, challenge and nurture one another along the way. Apply for this job #J-18808-Ljbffr

The Senior Medical Science Liaison (MSL) serves as a trusted scientific expert and partner representing Bayer in the medical community through the dissemination of and education on scientific data related to Bayer products across the product lifecycle. The MSL establishes proactive long-term scientific/strategic relationships with key, influential healthcare providers, and stakeholders, and with major medical associations and academic centers of excellence. These relationships will ensure that healthcare providers and organizations have access to relevant scientific information and that pertinent information is shared with the medical community. The MSL serves as technical and scientific support in the field for healthcare providers ensuring safe and effective use of Bayer products including timely adverse event reporting and responses to unsolicited requests for detailed product and disease state information. The MSL also develops a complete understanding of national, regional, and local experts and stakeholders in specific therapeutic categories and the healthcare environment in which they work. The MSL is an expert in specific therapeutic areas covering a specific region and Area Business Unit, collaborating with internal business partners and external contacts addressing specific scientific and educational needs. YOUR TASKS AND RESPONSIBILITIES Senior Medical Science Liaison-Cardiorenal. This position is territory based covering the states of Oregon, Washington, Idaho, and Montana. Candidate will need to reside within territory. The primary responsibilities of this role, Senior Medical Science Liaison, are to: Scientific Expertise Complete core training curriculum and basic MSL and Therapeutic Area (TA) Certification; Demonstrated accountability to continuous learning and growth (Franchise data, MSL role, Soft Skills, Personal Development). Completes recertification where applicable; Professional licensure with CEU documentation where applicable; Depth of knowledge within the therapeutic area exceeds that of peers and/or Medical Affairs experience in multiple therapeutic areas; Coordinates and lead TA updates, team discussions, training initiatives (i.e. journal clubs); Attend and report on local, regional and national medical conferences and other meetings of value; Coordinate team coverage of major regional or national meetings including program evaluation, required attendance and coordination of high quality meeting reports; Identifies educational gaps and provides subsequent recommendations for educational resource, content, or initiative development. External HCP and Stakeholder Engagement Establishes robust long-term relationships with Thought Leaders and other key stakeholders through education on up-to-date scientific information in alignment with US, Global, and Area Business Unit definitions and strategies; Impactful proactive engagement with TLs, HCPs, research sites, associations, societies, & other stakeholders according to defined scope and engagement plans. Actively seeks future stakeholders and emerging Thought Leader groups in alignment with local health care system and medical strategy; Leverage knowledge of US and Global definitions and strategies to develop and pull through local Area Business Unit strategy; Responsible and Accountable for driving medical strategy by translating the local medical plan into implementable TL and stakeholder engagement strategies with cross-functional teams and identify synergies with the interests of Bayer and the general medical community; Approach accounts, customers, and Area Business Unit strategically, utilizing key metrics to ensure alignment to territory plan and medical objectives; Compliantly supports speaker training and evaluation and medical evaluation of scientific merit; Advisory Board or other Bayer Program coordination or support during meeting; Coordinates TL engagement with Franchise Medical Affairs team and relevant internal stakeholders. Education Delivers educational presentations to external audiences, stakeholders, and customer groups. Proactive identification of educational opportunities within assigned Area Business Unit to stakeholders or customer groups; Responsible for timely, accurate, specific and balanced responses to Medical Inquiries in collaboration with Medical Communications; Adherence to SOP and FDA guidance for distribution of scientific information; Adherence to SOP and compliance guidelines for all external contacts; Prepares and presents data to internal audiences including MA and Commercial partners. Research Responsible for supporting research projects aligned with medical and brand strategy; including facilitating investigator-initiated research (IIR) and research site identification; Responsible for supporting clinical trial team and engaging with appropriate stakeholders for Bayer sponsored clinical trials. Support with data collection, feasibility & initiation visits, and study support as appropriate. Insights Responsible and Accountable for generating relevant HCP and stakeholder insights that deepen understanding of patients, HCPs, consumers, or treatment landscape. Document and communicate them accordingly within system or to stakeholders to inform, refine, and enhance tactics and strategy; Report new compound development information and potential collaborations when appropriate or requested in line with corporate strategy. Compliant active strategic partnership and collaboration with territory cross-functional stakeholders (i.e. Area General Manager, Area Business Unit team, Field DGOS, etc.) as part of Area Business Unit team; Presentations to internal audiences including Therapeutic Area Medical Affairs (MA) or commercial partners; Lead project teams or task forces as appropriate within Franchise Medical Team; Initiates best practice discussions for MSL team and internal partners; Responsible and accountable as MSL mentor as appropriate. New Ways of Working (Data Collection / Analysis / Interpretation) Internal champion of new ways of working including platforms, systems, capabilities. Train, mentor, and empower Field Medical team to leverage new ways of working; Complete all required customer activity documentation, training, expense reporting, and other administrative responsibilities in a timely, accurate, and compliant manner; Responsible for reviewing and interpreting interaction analytics related to TL engagement and take appropriate actions to execute stakeholder plans; Use data and analytics to seek out and maximize customer engagement opportunities within the territory; Leverage evolving country and Global platforms and systems to ensure data driven tailored approach to customer engagement; Leverage omnichannel methods of engagement with stakeholders to ensure customer-centric approach to data dissemination and education. WHO YOU ARE Bayer seeks an incumbent who possesses the following: Required Qualifications: BA/ BS Degree is required; Experience in a scientific or healthcare clinical setting; or pharmaceutical industry experience in Medical Affairs, Sales, Marketing or Clinical Development; or post-graduate fellowship experience in a hospital or industry setting; Rotations or fellowships do not contribute to above requirements; MSL experience is required; Demonstrated project management ability; Demonstrated expertise in communicating scientific information; Excellent oral and written communication skills; Excellent interpersonal skills; Demonstrates understanding of clinical trial design; Ability to critically evaluate the medical literature; Ability to work in a team environment; Established ability to build productive work relationships both internally and externally; Travel 50+% and manage a demanding schedule; Valid Driver's License and eligibility to drive a company car or pooled vehicle (driving record must meet guidelines based on the company's Risk Screening for Hiring Drivers and MVR will be reviewed as part of pre-employment screening). Preferred Qualifications: Advanced terminal D degree in medical or health sciences (e.g M.D., PhD, PharmD, DPH, EdD) or an advanced degree in Pharmacology, Pharmacy, Medicine, Nursing or equivalent experience is preferred; Working knowledge of FDA, OIG requirements; A minimum of 1 year MSL experience or 2 years experience working within the pharmaceutical/biotech industry or post-graduate fellowship experience in a hospital or industry setting. Employees can expect to be paid a salary of between $140,500 to $223,600. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 3/10/2024. YOUR APPLICATION Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer. Bayer is an Equal Opportunity Employer/Disabled/Veterans. Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. Bayer is an E-Verify Employer. Location: United States : Idaho : Residence Based || United States : Montana : Residence Based || United States : Oregon : Residence Based || United States : Washington : Residence Based #J-18808-Ljbffr

Vertosoft is a rapidly growing company dedicated to accelerating the adoption of innovative and emerging technologies within the government sector. Our mission is to deliver cutting-edge solutions that meet the unique needs of government users. We pride ourselves on fostering a diverse and inclusive culture that values collaboration, professional growth, and a commitment to excellence. Position Summary: The Professional Services Coordinator will play a pivotal role in ensuring the seamless delivery of services to our government clients. This position involves coordinating service activities, managing resources, and acting as a liaison between clients and internal teams to ensure client satisfaction and operational efficiency. Key Responsibilities: Service Delivery Coordination: Oversee the entire lifecycle of service delivery, from initial client engagement to project completion, ensuring that all services meet established standards and client expectations. Resource Management: Assign and schedule appropriate personnel for service engagements based on skill sets and availability, ensuring optimal resource utilization. Client Communication: Serve as the primary point of contact for clients regarding service delivery matters, addressing inquiries, resolving issues, and providing regular updates. Documentation and Reporting: Maintain accurate records of service activities, client interactions, and project statuses. Generate reports to monitor performance metrics and identify areas for improvement. Process Improvement: Analyze current service delivery processes and recommend enhancements to improve efficiency, quality, and client satisfaction. Collaboration: Work closely with sales, technical teams, and other internal departments to ensure cohesive service delivery and address any cross-functional challenges. Qualifications: Education: Bachelor's degree in Business Administration, Project Management, or a related field. Experience: 2+ years of experience in service coordination, project management, or a similar role, preferably within the government or technology sectors. Skills: Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in using project management and CRM software. Ability to analyze data and generate actionable insights. Problem-solving mindset with a focus on client satisfaction. Why Vertosoft? At Vertosoft, we are committed to creating an inclusive environment where diverse perspectives are valued. We offer opportunities for professional development, a collaborative work culture, and the chance to make a meaningful impact in the government technology space. Application Process: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and interest in the position to [email protected]. Please include "Professional Services Coordinator Application" in the subject line. Vertosoft is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Medical Science Liaison - US Medical - VA, MD and Washington, DC This territory will cover DE, MD, Washington DC, Northern VA What you will do Let's do this. Let's change the world. In this vital role you will interact with healthcare decision makers to communicate and advance the scientific platform, as aligned with Amgen's corporate goals and objectives. Communicate complex cutting-edge technical information and research concepts to healthcare decision makers. Provide clinical and economic value information to payers and formulary decision makers. Identify and train members of Amgen speakers' bureau and ensure they are updated on new data. Facilitate submission of investigator initiated pre-clinical and clinical proposals and support Amgen sponsored research. Report competitive intelligence, OL insights and provide scientific support consistent with the MSL Compliance Standard for commercial and sales colleagues, and other matrix colleagues' facilitated HCP inquiries. Foster relationships between Amgen and fellows-in-training. Lead and/or participate on committees or project teams that support MSL strategies and tactics as delegated by MSL leadership. Mentor MSLs as designated by MSL leadership; seek opportunities to support the MSL value proposition and achieve results. Set examples for others to follow. Consistent demonstration of Amgen Values by displaying tact and organizational savviness when communicating and interacting with others. Model openness and innovation through words, actions and decisions. Share learnings with others including entrepreneurial and innovation ideas. Hold self-accountable for performance and encourage others to do the same. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a strong collaborator with these qualifications. Basic Qualifications: Doctorate degree OR Master's degree & 3 years of Medical Affairs experience OR Bachelor's degree & 5 years of Medical Affairs experience Preferred Qualifications: Pharm.D., Ph.D., DNP, M.D. or D.O. Two years of related experience in total, including 1+ year of clinical practice experience or lab experience. Post-doctoral training (i.e. residencies and/or fellowships) can be a part of this related experience. Experience within the Bone therapeutic area. Research experience. What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan. Stock-based long-term incentives. Award-winning time-off plans. Flexible work models, including remote and hybrid work arrangements, where possible. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr

Why You Want to Work Here: We are a top-tier moving, storage, and construction company, specializing in senior citizen transitions. We take great pride in the meaningful relationships we form with our clients and their families, and we are looking for a dedicated and compassionate Client Coordinator to help us continue this tradition. If you excel in a fast-paced, client-centered environment and have a sincere passion for helping others, we'd love to hear from you. Responsibilities: Serve as the primary point of contact for clients, responding to calls and emails with empathy and understanding. Provide information about services and ensure clients feel supported throughout their transition. Coordinate and plan moves, considering client preferences, timelines, and logistical needs. Schedule packing, transportation, and move-in assistance to ensure smooth execution. Build and maintain relationships with retirement communities and relevant partners. Coordinate logistics such as parking, elevator reservations, and other arrangements with communities. Relay move details to the team to ensure efficient execution. Maintain consistent communication with the team throughout the move process. Follow up with clients after their move to ensure satisfaction and address any concerns. Attend networking events (as desired) to promote services and build connections. Keep accurate and up-to-date records of client info, schedules, and communication logs. Qualifications: Demonstrated experience in customer service, preferably in a fast-paced setting. Exceptional verbal and written communication abilities. Strong organizational skills with attention to detail. Capable of multitasking and prioritizing tasks efficiently. Empathetic, patient, and genuinely motivated to support seniors and their families. Basic knowledge of computer applications (email, calendar, CRM software). Able to work both independently and as part of a team. Full-time, On-site $45,000-$50,000

Piedmont Henry Emergency Room Full Time Nights RESPONSIBLE FOR: The Emergency Department (ED) Patient Flow Coordinator position is responsible for the overall movement of patients through the ED in a safe and efficient manner. This position will coordinate all patient care activities and be a liaison with the ED medical staff to ensure that care can be delivered in an efficient and safe manner. The Patient Flow Coordinator appropriately delegates the workload and is a role model for teamwork, leadership and professionalism in the ED. Qualifications: MINIMUM EDUCATION REQUIRED: Graduate of a nursing program MINIMUM EXPERIENCE REQUIRED: One (1) year of Emergency Department experience, as a registered nurse (RN). MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Current License in the State of Georgia as a Registered Nurse or NLC/eNLC Multistate License. BLS certification required. ADDITIONAL QUALIFICATIONS: BLS/ ACLS/ PALS certification required. BSN preferred. Certification in Emergency Nursing (CEN) preferred. Experience participating in and/or leading quality and process improvement projects.

We have an exciting opportunity for an IP Client Coordinator in the Atlanta, Austin, San Diego, and Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals The IP Client Coordinator acts as a resource and support for assigned IP clients. The IP Client Coordinator will assist with workload issues within the entire team (staff and attorneys) to ensure client needs are met in an efficient, consistent manner and to leverage the Partner and attorney time spent on multiple administrative matters. Responsibilities and Duties: Provides support for intake for all new prosecution matters; acts as point of contact for status inquiries, general questions and prosecution reporting. Implements best practices and efficiencies in the IP processes as needed and approved by IP partners. Serves as a client liaison on IP client projects. Serves as a contact for client billing & communication including reviewing bills for appropriate fee-agreements, bill rate adjustments, fee management schedule, work in progress, and verifying new associate/hire integration on client billing; coordinates time entry and monthly invoicing with Billing Analyst. Monitors workflow; ensures no unclaimed/outstanding items; teams with other coordinators to ensure all work is covered. Assists Contract Attorneys by tracking assignment timeliness and coordinating administrative support on specific clients assigned; monitor internal/client review process; coordinates time entry and monthly invoicing with Billing Analyst. Sends client reminders, as needed, and reports filing to specific clients. Prepares recommendation shells and response shells for U.S. Office Actions. Preparation of IDSs for assigned clients. Collaborates with IP Partners to create, implement and maintain standardization of protocols; assists Partners by creating client-specific documentation templates and protocols; addresses specific client issues and prosecution, as requested. Supports IP Partners with client management workload: supplementary client docketing, which may include reviews and processes all incoming correspondence from third party docketers, USPTO E-notifications and communications from foreign associates; coordinates instructions between client, Eversheds Sutherland working attorneys and foreign associates; updates and maintains client docket for all matters and all attorneys; addresses all incoming new matters, updates requests and questions from client. Assists other coordinators, and shares workload, for other non-standard client projects and document preparation as needed. Knowledge, Skills and Abilities: A Bachelor's degree is required from an accredited college or university. Three years of patent prosecution within a similarly sized, multi-office law firm is required. Two years working in corporate professional services environment required. Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. Strong understanding of client billing, communication and protocol. Detail-oriented and organized. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language. Excellent computer skills and knowledge of MS Office Suite with proficiency in Outlook is required. Experience with Aderant is highly preferred. This is a hybrid role and will require on-site presence 3 days per week. The range for this position is $60,000 - $85,000. Salary is commensurate with years of relevant experience & geographic location. Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

LHH is currently collaborating with a nonprofit organization based in the Washington, DC area that is seeking a Coordinator of Health & Policy Affairs. This role is responsible for providing essential administrative, logistical, and operational support to senior leadership and departmental teams. The position ensures seamless coordination of schedules, travel arrangements, meetings, and communications, while also managing records, processing financial documents, assisting with policy research, and working with external vendors. This position will offer hybrid flexibility and salary will range of $55,000-$60,000. This role will begin immediately. Key Responsibilities: Manage calendars, travel, meetings, accommodations, and expense reports for senior leadership. Maintain committee distribution lists and rosters across various platforms. Process and maintain records of contracts, invoices, and expense-related documents. Provide logistical support for meetings, including scheduling, catering, and facilities coordination. Act as the primary contact for external communications, including calls and meeting requests. Coordinate department records and assist with shared drive management. Track follow-up actions from department meetings and circulate notes and action items. Assist with communication and logistical support for committees. Provide policy research and writing support in health and regulatory fields. Develop and attend external meetings, offering support when necessary. Liaise with external vendors and help track expenditures. Perform other duties as assigned. Required Qualifications and Skills: Education: A college degree or equivalent experience, with a preference for backgrounds in business, communications, biology, science, or public health. Experience: At least 2 years in an administrative position, ideally within healthcare or scientific fields. Organizational Skills: Demonstrated ability to manage multiple tasks efficiently while staying organized in a fast-paced setting. Customer Service: Adaptable, team-oriented, and dedicated to delivering excellent service. Initiative: Proactive self-starter with the capacity to handle tasks independently. Communication: Exceptional written and verbal communication skills. Professionalism: Demonstrates a high level of professionalism and discretion when managing confidential information. Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat. Familiarity with database software is a bonus.

The Ford Agency is actively recruiting for an individual who has experience with Continuing Legal Education (CLE) compliance and tracking to join a prestigious DC law firm. This individual will work closely with attorneys, staff, and clients to ensure that the attorneys and the firm are up to date with CLE requirements. This is a great opportunity for a candidate with a year of administrative experience to join a firm that's dedicated to professional development! Responsibilities Include: Collaborate with compliance team to improve upon CLE programs and procedures Stay up to date on CLE requirements Act as a resource to attorneys, clients, and staff on CLE requirements Maintain attorney CLE and state bar registration compliance Assist attorneys with CLE compliance Prepare reports for manager and assist with special projects Qualifications Include: 1+ year of CLE experience in a law firm Experience working with CLE required Proficient in ViDesktop and ViCLE or other CLE tracking databases Professional communication skills Ability to interact with attorneys and professional staff Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients. To see more positions available through The Ford Agency, please check out our website at ********************

Our client, a leader in the IT industry is seeking to hire a part-time Workplace Experience Coordinator. In this role you will work the front desk at a large IT Training Center in Columbia, Maryland. You will be responsible for greeting students, instructors, and guests as they arrive as well as work with customers, vendors, and suppliers to ensure the proper coordination of training resources onsite. This is a part-time role (up to 20 hours/week) with a very flexible work schedule. This position will pay $22-$23/hour. Key Responsibilities: Greet clients and provide outstanding customer service, making each client feel like a valued guest. Coordinate and prepare training resources for the delivery of training programs as required by the clients, to include hybrid classroom setup. Schedule training facilities, equipment, and supplies needed for the delivery of the training sessions. Work closely with the room rental agent to schedule classroom space as needed. Serve as point of contact for training programs, working closely with the instructors, and respond to client inquiries regarding training logistics. Order and receive training materials and store courseware, equipment, and other training supplies. Prepare travel equipment for shipping to onsite locations and arranges transportation pickup and delivery with vendor. Prepare reports and statistics on classroom activity and resource consumption as requested by management. Prepares classroom for use and maintain overall appearance of the training center. Ensure cleanliness of breakroom and serves snacks and beverages in accordance with food handling guidelines. Coordinate with other on-site staff members to ensure full schedule coverage when classes are in session, to include opening or closing of the training center. Perform other administrative duties as assigned by management. Qualifications: 3+ years of experience in a customer service position in a corporate office setting. High School Diploma required, Associate Degree in Business Administration or similar preferred. Prior experience with project coordination. Experience managing multiple calendars in different time zones. Previous experience using the Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Competencies: Communication Skills: Superior writing and verbal communication skills. Collaboration and Teamwork: Ability to work with all levels of internal and external clients, from clerks to CEO. Willingness to collaborate with subject matter experts and team members to complete projects and other business deliverables. Problem Solving: Experience with identifying problems and creating proactive steps to resolve the problems in a way that avoids adverse impact of issues. Detailed Oriented: Strong attention to deadlines with accuracy and efficiency. Accuracy: Ability to deliver projects and all deliverables with accuracy and ability to supervise and lead staff toward error-free and accurate data. Multi-tasking: Capable of managing several tasks, projects and client deliverables effectively, efficiently and on time, with accuracy to details and tasks. Customer Service: Ability to demonstrate concern for satisfying one's external and/or internal customers. Quickly and effectively solves customer problems. Talks to customers (internal or external) to find out what they want. Owns client issues to resolution, communicated along the way.

Washington, D.C. (Hybrid 3 days per week in office) Monday-Friday 8am to 5pm or 8:30am-5:30pm or 9am-6pm As a Global Subsidiary Coordinator, you will be responsible for managing the corporate compliance and transactional needs of international entity portfolios. In this role, you will be required to collaborate with customer contacts and internal fulfillment teams to meet annual compliance deadlines, oversee the completion of ad hoc transactions, and assist with corporate secretarial and governance needs on behalf of the clients we serve. Someone who loves problem solving, is self-motivated, has managed multiple projects and thrives in a fast-paced environment will do well in this position. Our most successful employees are deadline-driven, thrive in an agile environment, critical thinkers and work well as a team player . This role requires a strong ability to: Prioritize and manage conflicting priorities A high-level of organizational skills The ability to accurately and concisely communicate details and work effectively given minimal direction. Some of the things you'll be doing: Serving as the primary point of contact for any GSM Service needs and managing a global portfolio for clients Management of communication received from customers and internal fulfillment teams via Salesforce CRM Timely review, respond and/or initiate client requests Manage client project requests internally and externally. Occasional Research and evaluation of jurisdictional requirements necessary for corporate filings Liaise between the customer and internal fulfillment teams to process any annual compliance and transactional filings Assisting with customer questions and providing on-the-spot status updates Facilitating client and/or vendor calls to provide updates on the status of open projects Manage the accuracy of all client information in our Company Records and Entity Management applications What technical skills, experience, and qualifications do you need? Paralegal experience preferred but not required. Prior experience in compliance, KYC / AML a plus. Strong communication skills, ability to think on your feet, critical thinking, leveraging resources and problem solving. Project Management, ability to adopt to change in a fast paced, agile environment. Enjoys helping people and customer service. Team player, collaborative mindset. Reviews own work for accuracy and completeness, identifying inconsistencies or discrepancies that indicate problems with the quality of work. Identifies main concepts and ideas when completing simple, straightforward tasks. Verifies the accuracy of details that are important to others. Verifies assumptions and information before accepting them. Confirms details and facts through due diligence, before deciding how to act Seeks out others to check or review own work for accuracy and completeness. Reviews all relevant information or aspects of a situation before taking action or making a decision. Identifies multiple sources/approaches of information to ensure that details are addressed. Verifies that work has been done according to procedures and standards. Identifies relevant and irrelevant information when completing complex tasks under tight deadlines. Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

Design Shop Order Coordinator BETHESDA, MD Serena & Lily is seeking an order coordinator at our store in BETHESDA, MD. The Design Shop Order Coordinator will play an essential role in the management of Design Shop communication and issue resolution as well as customer service maintenance. The role will act as a liaison between Home Office and Design Shop teams and report directly to the Retail Operations Manager. The position requires a mindset of customer service and superb interpersonal skills. RESPONSIBILITIES: Monitor and communicate order status updates to the sales team (including availability issues and backorder notifications). Partner with Retail Operations to complete required order updates. Monitor and reconcile order payment issues. Partner with Retail Support on delivery challenges. Partner with Customer Care in regard to order consolidation requests. Process COM and Custom Upholstery Orders. Assist with inventory receipt and organization; perform regular cycle counts. Manage system Inventory Dashboard (for prompt receipts and fulfillments). Any other tasks and responsibilities as assigned by Leadership. QUALIFICATIONS: 1-3 years of retail experience, interiors/home furnishings field preferred or 1-3 years as a Store Associate at Serena & Lily Inventory management or warehouse experience preferred Strong communication and interpersonal skills Willingness to ask questions and seek solutions; self - starter Microsoft Windows proficiency, especially Word and Excel Ability to work in a team environment Strong sense of personal style Essential Physical Requirements: Ability to process information and merchandise through computer system and POS system. Ability to communicate with associates and clients. Ability to read, count and write to accurately complete all documentation. Ability to freely access all areas of the store including selling floor, stock area, and register area. Ability to operate and use all equipment necessary to run the store. Ability to climb ladders. Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds. Ability to work varied hours/days to oversee store operations COMPENSATION: $21-24/hr depending on experience. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily's benefits. Employees can enroll in our company's 401k plan. During the first year of employment, full-time employees accrue fourteen days of PTO and seven paid holidays throughout the year.

Job Title: Workplace Experience Coordinator - Office & Soft Services Contract Duration: 2+ Months Work Type: Onsite, Monday - Friday 8 - 5 pm As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. What You'll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issued visitor and parking passes and followed security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Workplace Experience Coordinator manages janitorial or maintenance work orders as needed. Coordinate and execute workplace services, including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional, customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivering supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information to the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. What You'll Need: High School Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Typical working day: Ensuring cleanliness of facility, resetting meeting spaces as needed, reporting any issues that arise to manager, restocking supplies. They will not be sitting at a desk Must-Have Skills: Good communicator, Office coordinator experience Nice to have skills: If they are willing to travel at all, it would be a huge plus (Outside of an hour drive) Required Experience: 1 - 2 years of related experience Requied Education: High School Diploma or GED Software skills: MS Office Suite Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About GTT: GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-19700: #gttnonit #gttutility

Richmond Behavioral Health is seeking part-time Support Coordinators to join our Adult Developmental Services Team who will coordinate and monitor services for adults with intellectual disabilities and developmental disabilities. Job responsibilities will include completing assessments; developing person-centered service plans; linking to service providers; monitoring service plans and ongoing services; advocating for preferences and service needs, and ensuring documentation complies with regulatory, reimbursement, and agency requirements. Essential Functions Assesses client service needs, capabilities and appropriateness for services; presents options and services based upon a needs assessment and client preference. Develops a person centered plan of care and services appropriate to the individual; reviews and updates service plans. Makes referrals and linkages to appropriate agencies for services; coordinates client services and treatment with multiple service providers and agencies. Evaluates the quality of services provided and monitors the client's well-being; evaluates client's environment for safety. Serves as liaison to public agencies and provides information regarding Authority programs and services. Provides crisis intervention and prevention services. Prepares a variety of reports; prepares and maintains client charts and other records. Attends meetings, staffing's, and conferences as they relate to client, staff and program needs. Position Requirements Education and Experience A minimum of a bachelor's degree in a human service field including, but not limited to, sociology, social work, special education, counseling, or psychology. An advanced degree in a related field fulfills the requirements if a qualified candidate does not have a bachelor's degree in a related field area. At least 1 year documented experience working directly with individuals who have developmental disabilities. Special Requirements Valid driver's license in the Commonwealth of Virginia. QDDP status upon hire. Full-Time/Part-Time Part-Time Open Date 3/4/2025 Close Date About the Organization Join the Fearless! Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond. Our Mission: RBHA promotes health, wellness, and recovery for the people and communities we serve. Our Vision: An inclusive, healthy community where individuals are inspired to reach their highest potential. Our Values: Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity Creating Healthy Communities - One Person, One Family, One Community at a time. RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin. Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants. Starting Salary Range $24.47 EOE Statement Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The School of Architecture, Planning, and Preservation is seeking a Program Coordinator to support the team in a contract capacity. This contract position is 6 months in length and will require 40 hours of work per week. Please note that this position is fully onsite, Monday - Friday, in College Park, MD. This position manages all initiatives for three academic programs in the School of Architecture, Planning and Preservation including faculty contracts, travel, grad assistants hiring and faculty searches; supports the Directors, faculty and students in the Historic Preservation (HISP), Urban Studies and Planning Program (URSP) and PhD Programs (URPD); and coordinates the academic and student activities for the programs. The Program Coordinator also serves as a liaison between the three programs and internal MAPP partners, i.e., Student Services, Business Services, Communications, IT, the Office of the Dean and other School committees; serves as a liaison to external partners - University Administration, the Graduate School, government agencies, non-profit organizations and for-profit businesses. The Program Coordinator is responsible for managing student administration, admissions and recruitment which includes the management of student records, preparation of materials associated with admissions, graduation, class registration, advising, student databases, academic petitions, new student orientation, student awards, scholarships, fellowships and graduate and teaching assistantships for all three programs; maintains student academic information; Coordinates and manages program events; analyzes information for the Directors of three programs in support of academic decisions; coordinates and carries out all administrative initiatives for the programs. Minimum Qualifications: Bachelor's degree from an accredited college or university. Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for the full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credit being equivalent to one year of experience 2+years of experience, preferably in an academic environment, is desired. Familiarity with UMD administrative systems, policies, and procedures is desired University of Maryland College Park contractor benefits can be found here: ********************************************************************************************

Five years of experience in talent acquisition or human resources, ideally supporting executive search or recruitment and/or licensed professional level positions Confidently engage with senior-level internal stakeholders and high-caliber candidates, both in-person and over the phone Familiar with discretion and ability to handle sensitive information with confidentiality Strong attention to detail, prioritization, and ability to meet deadlines Proactive and collaborative approach to tasks and projects Advanced communication skills, both written and verbal Showcase strong interpersonal skills in order to build trust and strengthen relationships, resulting in ability to positively influence others

Job Details Alexandria, VA Full Time $75,000.00 - $85,000.00 Base+Commission/month Road Warrior Health CareDescription Hospice and Palliative Care Liaison Territory: Alexandria and Metro DC Area Constellation Hospice is seeking an energetic, dynamic individual to work as part of our hospice sales team as a Hospice & Palliative Care Liaison. The Liaison will be responsible for expanding business opportunities in Hospitals, Skilled Nursing Facilities, Assisted Living Facilities and Physician Offices. Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention. We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person. Responsibilities Responsible for generating referrals for our hospice program by building relationships with social workers, case managers, wellness directors, physicians, and key decision-makers. Conducting market analysis, developing a sales strategy, quarterly goals, and plans, conducting sales calls, and evaluating results and effectiveness of sales activity. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. What We Offer: Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO (must meet minimum requirements to be eligible for benefits) Opportunities for professional development and training to advance your career. Supportive and collaborative work environment that values compassion and empathy. The satisfaction of making a profound difference in the lives of patients and their families. Why Constellation? Family-Centered Culture: At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce. Qualifications Qualifications: A minimum of three years of recent healthcare marketing/sales experience is required, previous hospice sales experience preferred. Bachelor's degree preferred Excellent planning, organization and presentation skills are critical. Clinical background is a plus. Proven ability to develop and implement a sales and marketing plan. Excellent oral/written, communication and interpersonal skills. Computer Skills and basic knowledge of iOS operating system. This position requires an individual who is highly motivated, results-driven, and able to develop and build strong, lasting relationships. The ideal candidate will have established healthcare contacts and be able to readily network in the community.

Inova Fairfax Hospital is looking to add a seasoned Rehabilitation Admissions Liaison to our growing team. This position is full time, M - F, 8:30 - 5:00, including a Saturday rotation every 7-8 weeks. Located at Inova Fairfax hospital, however, must be willing to travel to other locations based on business need. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities. . Rehabilitation Admissions Liaison job Responsibilities: Builds close relationships with assigned hospital discharge planners, payer contacts, and Physicians through routine contact as determined by the volume of referrals. Identifies issues/needs and works to resolve them. Anticipates problems with potential referral sources and offers solutions. Follows-up promptly when customer needs are not met and problems occur. Contacts customers within 24 hours with problem resolutions. Solicits feedback from top referrals. Tracks and uses data from direct contacts, internal feedback or surveys conducted to identify and address issues per discussions with coordinators and directors. Makes five marketing/referral development calls/visits per week. Schedules quarterly contact with low-volume referral sources. Identifies sources for increased referrals in assigned geographic regions per discussions with coordinators. Responds to voicemail messages within one hour during business days or by 8:30 a.m. the next business day if messages are received after hours of operation. Responds to pages immediately or as soon as safe to do so if driving. Communicates referral decisions clearly by including reasons for decisions if admissions are denied/deferred or if timeframes for delays and requirements are needed to finalize decisions (e.g. MD consult, payer clarification, unresolved medical issues, etc.). Provides timely and specific information to team and bed assignment personal as soon as confirmation is determined from referral sources, payers, or other parties. Communicate special circumstances to program staff to facilitate customer satisfaction and meet special needs as indicated by concerns or program staff feedback. Anticipates issues or concerns of referral sources and seeks proactive solutions. Seeks feedback and maintains ongoing communication channels with potential and current referral sources. Rehabilitation Admissions Liaison Additional Requirements: Certification - Not required Licensure - Must be licensed in Virginia in one of the following: Registered Nurse or Physical Therapist or Occupational Therapist or Speech Language Pathologist. Experience - 2 years clinical experience in acute rehab, acute care, or case management setting. Education - Bachelor's Degree Nursing, Physical, Occupational or Speech Therapy