Physician Outreach Coordinator
Liaison Job 9 miles from Pontiac
Graham Healthcare Group is looking for a Physician Outreach Coordinator. The Physician Outreach Coordinator communicates with referral sources and internal staff to ensure efficiency in obtaining timely and accurate physician orders and documentation related to patient care.
Physician Outreach Coordinator Responsibilities:
Analyze order tracking and report to obtain compliant documentation in a timely manner
Educate internal staff and sales team as well as referral sources on expectations for timely return of orders
Triage high-priority orders to limit potential issues
Process the receipt of signed orders within Forcura
Meet metrics on follow-up phone calls made daily
Complete Request to Add Physician workflow
Physician Outreach Coordinator Qualification Requirements:
High school education or GED equivalent required
Knowledge of Microsoft Word and Excel required
Familiarity with medical terminology preferred
About Graham Healthcare Group:
As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.
Join Graham Healthcare Group and enjoy the following benefits:
Competitive Pay: With opportunity for advancement
Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day.
Retirement: Save for your future with our company offered 401k plan and pension.
Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
Benefits may vary based on your employment status.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR245504
Clinical Liaison
Liaison Job 22 miles from Pontiac
Are you an experienced nurse looking for an exciting role assisting residents in locating the best place for skilled nursing care? The Nurse Liaison screens potential and existing resident in hospitals, LTACs and any other appropriate medical facility to generate patient admissions. Two new positions that will work with the Southfield & Detroit hospital systems.
At Ciena Healthcare, we take care of you too, with an attractive benefit package including:
Competitive pay
Life Insurance
401K with matching funds
Health insurance
AFLAC
Employee discounts
Tuition Reimbursement
Student loan forgiveness
You will join an experienced, hard-working team that values communication and strong teamwork abilities.
Responsibilities
The Nurse Liaison charged with the responsibility of screening potential and existing resident in hospitals, LTACs and any other appropriate medical facility to generate patient admissions.
Act as a liaison between the facility and the outside community
Review residents for admission to the facility
Assess clinical needs of potential/existing residents to assure facility possesses the clinical ability and current capability to treat the potential/existing residents
Capture and document relevant clinical data and other information for use by the facility staff in assessment process, equipment ordering and pharmaceutical needs
Identify, solicit, and maintain relationships with discharge planners, social workers, hospitals, LTACs, physicians, other nursing facilities and health care agencies
Education and/or Experience
At least three (3) years experience in Health Care Sales/marketing/Insurance or commensurate education preferred
Experience in managed care/insurance preferred
Associates or Bachelors degree in Nursing
Certificates, Licenses, Registrations
RN or LPN license in the state of Michigan
IND123
Grievance & Appeals Coordinator
Liaison Job 22 miles from Pontiac
Job Title: Grievance &Appeals Coordinator
Duration: 6+ month contract with the chance of extending or converting
Engagement Description -
Process appeals and grievances, analyze, research, and provide comprehensive responses in accordance with established regulatory and accreditation guidelines. Contact customers to gather information and communicate disposition of case. Conduct pertinent research in order to evaluate, respond to, and finalize case. Familiar with standard concepts, practices, and procedures for analyzing, interpreting data and applying contract and regulatory provisions.
Required Skills/Experience - The rest of the required skills/experience. Include:
• Writing Letters
• Analytical thinker
• Research Skills
• Multi-tasking abilities
•Medical Insurance, Medicare/CMS Knowledge
•Customer Service
Preferred Skills/Experience - Optional but preferred skills/experience. Include:
• Grievance and Appeals experience.
• Degree in Healthcare/computer skills
• Experience in analyzing a claim
• Experience in classification between a grievance/appeal/organizational determination.
• Letter writing
• Basic computer skills. How to save a PDF, how to navigate excel, learning new systems
Education/Certifications - Include:
• Bachelor's Degree in English, Communications or related field preferred
Clinical Research Patient Recruitment Liaison - 239666
Liaison Job 13 miles from Pontiac
The Patient Recruitment Liaison is responsible for supporting onsite patient recruitment efforts by
conducting pre-qualification, pre-screening, and scheduling activities to ensure a smooth and efficient enrollment process.
Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel.
Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff. Support patient path to enrollment, managing all follow up and communication including reminder calls, rescheduling, etc.
Monitor/manage onsite patient screening visit schedule - schedule/ reschedule appointments as needed or requested.
Own No-Show/DNQ tracking, triaging, optimization.
Capture/manage inbound physician referral leads.
Address and resolve patient barriers to study entry by leveraging knowledge of site or sponsor-provided support services, such as transportation assistance and reimbursement programs.
Ensure timely and consistent updating to Clinical Conductor/CTMS - updating patient touches/patient profile statuses, etc.
Create targeted call lists based on i/e criteria in CTMS to best target patient populations for call efficiency.
Position shares accountability for regional recruitment results. Drive screening numbers to meet recruitment goals set by leadership. Assist with collection of performance metrics related to attribution capability for screening visits.
Immediately notify RSLs and/or recruitment leadership of any barriers and/or challenges to screens scheduled or completed.
Acquire and continuously update knowledge of clinical research studies, including detailed understanding of their inclusion and exclusion criteria.
Manage patient portal leads (central campaigns) to include review, calling and updating patient leads.
Monitor status of Refer-A-Friend campaigns
Represent company with HCP referral partners for local support and relationship management.
Support planning and participate in local community outreach events to engage/educate patients about clinical trials, as needed.
May assist with new recruiter training and retraining of current team members.
Perform all other duties that may be requested or assigned.
Minimum Qualifications: A high school diploma, or equivalent, AND a minimum of 5 years' experience in a medical, healthcare, or medical research environment, or a similar field is required. MA, CNA, LPN/LVN, EMT or other medical license is preferred. Experience with therapy areas, customer service, calendar management/scheduling and CTMS (Clinical Trial Management System) experience is highly preferred. Bilingual (English /Spanish) proficiency is a plus.
Postsecondary Success Coordinator
Liaison Job 22 miles from Pontiac
Axios Professional Recruitment, in partnership with Jalen Rose Leadership Academy (JRLA), is seeking a Postsecondary Success Coordinator, for the 2025-2026 SY, committed to making a meaningful impact in the lives of scholars.
The Postsecondary Success Coordinator is responsible for building relationships with JRLA graduates to support their pursuit of higher education specifically at a 4yr university or college. Efforts are generally focused on academic, social, emotional, discretion and independent judgment helps drive results. These efforts manifest themselves through data management, regular communication with alumni, visits to college campuses, college partnerships and alumni events. This position also requires the coordinator to maintain college and scholarship partnerships to ensure strategic goals are met.
About JRLA
Established in 2011 by NBA Star Jalen Rose and Co-Founder Michael Carter, JRLA is located on the Northwest side of Detroit in the zip code where Jalen grew up. An open enrollment, tuition-free, public charter high school, JRLA provides a leadership-focused education to 420 scholars and nearly 1,000 alumni. The mission is to empower all scholars to develop the strength of character, skills, and knowledge needed to matriculate, be great in, and graduate from college or a postsecondary program so that they have the opportunities to be successful in the competitive world and take care of themselves and the people they love.
Built around a 9-16 model, JRLA has never wavered in its pursuit to improve the educational landscape for Detroit area youth. After 13 years of operations, JRLA remains steadfast in its commitment to not only get scholars to graduate from high school but for them to graduate from college or a postsecondary program as well - outcomes that are real game changers in urban education. With a 97% high school graduation rate, 100% college and postsecondary acceptance, and a leader among open enrollment high schools in Detroit for college matriculation (69% compared to a state average of 64%), JRLA knows the path to college and a successful future.
JRLA is authorized by Central Michigan University and is a self managed single-site charter school.
Core Values:
The power of RESPECT: I find success through empathy and integrity
The power of DETERMINATION: I have the will to succeed
The power of EXCELLENCE: I must take ownership in my learning to succeed
The power of FAMILY: I succeed when we all succeed
Responsibilities:
Develop engaging lesson plans that support diverse learning needs
Organize and facilitate college/university orientation sessions, course registration, and the development of individualize long-term graduation plans while monitoring academic performance (GPA, credits, SAP) and supporting transfer and re-enrollment processes
Assist alumni families, and students with financial aid adjustments, verification processes, scholarship counseling, and troubleshooting any financial challenges
Provide emotional and social support by visiting college campuses, coordinating meetings with key administrators, connecting students with campus resources, and supporting college application and senior transition initiatives
Maintain regular outreach and communication with alumni via various channels, logging interactions and updating tracking systems for enrollment, graduation and persistence, as well as sharing job and scholarship opportunities
Collect, manage and analyze data- including college enrollment status, academic performance metrics, FAFSA completions and survey feedback- to drive curriculum updates and enhance alumni support initiatives
Oversee scholarship management in collaboration wit the board by allocating funds, facilitating selection processes, coordinating thank-you letter collections, and maintaining communication with partner institutions
Plan and execute key events, such as scholarship breakfast, alumni panels, send-off celebrations, and FAFSA renewal workshops
Uphold professional ethics and standards as an educator and a member of the Jaguar family.
Qualifications:
Belief ALL children can and will succeed regardless of their zip code.
Bachelor's Degree in the subject area or related field
Valid Michigan teaching certification
Minimum of 3 years of teaching experience or academic advising
Classroom management skills and the ability to inspire and motivate high school scholars
A passion for working with scholars and families in under-served communities
Team player with strong interpersonal/influence skills
Possess organizational and technology skills
Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Good luck, we look forward to reviewing your application!
Liason Factory Zero
Liaison Job 22 miles from Pontiac
Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains.
Universal has immediate career opportunities in your area. Apply today to become part of the Universal team!
Your role as a liaison officer is to facilitate communication and collaboration between departments, teams, or organizations. You will serve as a bridge, connecting and coordinating efforts to ensure smooth operations and efficient decision-making.
Customer Care Service Liaison
Liaison Job In Pontiac, MI
The Customer Care Servicing Liaison will be responsible for identifying communication and process improvement opportunities and implementing them within the Servicing Team and its vendors. The Liaison will track complaints and escalations and develop plans to improve processes and communications.
WHAT YOU WILL BE DOING
* Developing and maintaining complaint tracking
* Following up with our vendors to ensure complaints are addressed timely
* Designing potential calling campaigns and/or email blasts
* Create and/or modify reports that allow us to be more proactive
* Work with up-stream teams to create and/or update processes
* Accepting inbound calls and making outbound calls to clients
* Responding to emails from clients
WHAT WE NEED FROM YOU
* 2+ years previous experience in mortgage servicing required
* Strong understanding of the entire mortgage process
* Strong understanding of sub-servicing relationships
* Excellent customer service and communication skills
* Analytical skills
* Proficient in MS Office; Word, Excel and Outlook
* Proficient in pivot tables, charts and graphs
* Ability to multi task in a fast pace environment
* Positive attitude
* Ability to work independently
* High School Diploma
* This role requires on-site attendance
THE PLACE & THE PERKS
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
* Paid Time Off (PTO) after just 30 days
* Additional parental and maternity leave benefits after 12 months
* Adoption reimbursement program
* Paid volunteer hours
* Paid training and career development
* Medical, dental, vision and life insurance
* 401k with employer match
* Mortgage discount and area business discounts
* Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
* Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
* Gourmet cafeteria featuring homemade breakfast and lunch
* Convenience store featuring healthy grab-and-go snacks
* In-house Starbucks and Dunkin
* Indoor/outdoor café with Wi-Fi
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
City Council & Government Liaison
Liaison Job 22 miles from Pontiac
Salary Range: $71,307 - $79,300
*This role is exclusively on-site, requiring daily commutes to the office. Therefore, candidates must reside in the Detroit/Metro-Detroit area before employment*
MISSION STATEMENT
Our mission is to return the city's blighted and vacant properties to productive use. We utilize a variety of Sales programs to make homeownership and land purchases accessible to Detroiters. Plus, we take our commitment to revitalization one step further with our Compliance and Nuisance Abatement programs, requiring renovation and occupancy to improve neighborhoods, eliminate blight, and combat real estate speculation. The Detroit Land Bank Authority works directly with individual buyers, as well as Community Partner organizations and developers for projects big and small.
ABOUT THIS OPPORTUNITY
Join our team and be a catalyst for positive change! We are seeking a dynamic individual passionate about community building, enrichment, and development to contribute to our mission of enhancing the quality of life in our vibrant and diverse community.
The Detroit Land Bank Authority is seeking a City Council & Government Liaison. This individual will be a key member of the DLBA team that will foster dialogue and maintain open lines of communication between the DLBA and Detroit City Council and other government offices.
The Detroit Land Bank Authority (DLBA) is a public authority responsible for turning Detroit's vacant, abandoned, and foreclosed property back to productive use. Currently the DLBA manages an inventory of approximately 77,000 properties through various programs including Auction and Side Lot sales, community partnerships, and demolition, and has robust legal and financial management functions in place to support those efforts. The DLBA thrives on a culture of openness, trust and integrity. Ethical behavior is a staple of any successful organization, a team effort that involves the participation and support of every employee and everyone that interacts with us. Our goal is to conduct business fairly, impartially, in an ethical manner and in complete compliance with the law. We promote a trustworthy and honest culture and we will reinforce the vision of that standard throughout the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Liaison will be responsible for receiving, researching, and responding to requests from the offices of City Council members or other government entities in a timely matter; ensuring all requests are properly documented. Additionally, the Liaison is expected to proactively communicate about DLBA updates and foster strong working relationships with City Council offices and other departments including the Office of the Ombudsman and Department of Neighborhoods. The Liaison will attend stakeholder and community meetings/events and serve as an ambassador for the DLBA. This individual is expected to possess strong communication and research skills and a demonstrated ability to work proactively, balancing multiple priorities. The ability to build and maintain relationships with a wide array of people, junior and senior staff, and both internal and external customers is key. The Liaison will also support the Assistant Director of Communications and Community Engagement in identifying roadblocks and inefficiencies faced by DLBA clients through City Council requests and feedback.
QUALIFICATIONS
Bachelor's degree in political science, public policy, communications, or a related field.
5+ years' experience in a related role or field
Ability to work under tight time pressures, prioritize workflow, problem solve and react quickly to changing business needs and demands, all in a fast-paced and high growth business environment.
Outstanding verbal and written skills, as well as public speaking ability.
Ability to respond effectively to the most sensitive inquiries or complaints both in writing and orally.
Demonstrated ability to collaborate effectively with staff and motivate multiple teams to respond to requests.
Ability to interpret complex concepts covering the wide variety of programming performed by the DLBA
Outstanding research and organizational abilities.
Must be a mission-driven individual with a sense of public service to the residents of the City of Detroit.
The highest level of moral character, honesty, and integrity.
Detroit resident or a Detroit background with a deep knowledge of community needs.
Familiar with Detroit government and communities.
Experience in government, community development, real estate, finance, or land use planning.
Experience with not-for-profit or governmental program design, management systems, fund development and community change strategies.
BENEFITS & PERKS
Paid Holidays, Sick Days & CTO
Health Benefit: Medical/Blue Cross Blue Shield, vision, dental, EAP and short-term disability
Free Parking
Complimentary Beverages (water, tea, coffee etc.)
Retirement Savings Plan (457-B)
Certification reimbursement/ License renewal reimbursement
**AN EQUAL OPPORTUNITY EMPLOYER**
Hospital Liaison
Liaison Job 22 miles from Pontiac
Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Note:
The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), require COVID-19 vaccinations for all Medicare and Medicaid certified providers. Based on this regulation, all of our employees must be fully vaccinated or have a valid exemption.
SCHEDULE: Saturday/Sunday or Friday/Saturday/Sunday; 7am - 5pm; No Holidays
ON-SITE: Grosse Pointe/Farmington Hills
HOW YOU'LL MAKE A DIFFERENCE:
At our agency, we care for patients where they spend the majority of their time - in their homes. This privileged position allows us to see things that are invisible to a patient's primary care or hospital physician, and to deliver the best possible care tailored to each patient's setting.
As a Post-Acute Care Coordinator (PACC) the work you do every day makes a difference in the lives of our patients by providing patient healthcare coordination services. You will attend discharge/multidisciplinary rounds in acute care, ambulatory and/or other settings within the health system to share your expertise and to assist the patient in transition of care from one setting to the next within the health system.
WHAT WE OFFER:
We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.
HOW YOU'LL WORK:
You'll serve as a resource for patients to determine home care eligibility. You will also assist the organization in identifying future patients. You'll be responsible for all practices and duties within the scope of practice outlined by the state.
MAJOR AREAS OF RESPONSIBILITY:
Compliance:
Determine home care eligibility and review patient insurances and medical documentation.
Patient Care:
Coordinate health care services as ordered by the attending physician.
Discharge Planning:
Assist hospital/facility personnel in the discharge planning process.
Minimize Patient Risk:
Ensure coordination of all ancillary services per the patients' needs following discharge. Promote well-being of patients.
Customer Service:
Increase awareness of services offered and service account(s) to maintain facility relationships. Build and maintain lasting positive relationships with patients/clients and facility/hospital personnel, physicians and other team members.
Patient Advocate:
Function as a resource nurse/social worker for your patients.
Policies:
Review and complete all clinical documentation following agency protocol and Medicare/Federal guidelines.
Collaboration:
Participate in care conferences and coordination of case management. Notify the referring facility manager before contacting patients.
Operations:
Participate in Care Integration meetings.
HARD & SOFT SKILLS:
Compassionate communicator with a positive attitude
Patience is a virtue when working with patients, families, physicians, and coworkers
Attention to detail is critical, as is being observant and following directions
REQUIREMENTS:
Registered Nurse with current license in the state of employment.
Minimum of two years of experience. Home care experience preferred.
Valid driver's license and auto insurance in your name as a driver.
Capable of all physical demands.
We are proud to be part of the Alternate Solutions Health Network family.
#INDBEAUHH6
We'll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.
Industry Liaison
Liaison Job 22 miles from Pontiac
Part-time Description
Job ID
PC9899-0301-1788
Classification
PT Casual
The purpose of this position is to support the NSF EPIIC Award by helping to develop the capacity of the University of Detroit Mercy to build external partnerships for sponsored research. Example external partnerships include: research projects with Detroit Mercy faculty and/or graduate students, course-based projects--including senior design capstone projects, companies hosting faculty externships, etc.
Essential Duties and Responsibilities
Help develop Detroit Mercy policies and processes to better enable faculty and external partners to initiate joint research projects.
Work in collaboration with the other university partners in our EXPAND consortium to take inspiration from and benchmark against policies and processes from other institutions.
Work in collaboration with internal stakeholders at Detroit Mercy.
Help establish mechanisms for dissemination within Detroit Mercy.
Cultivate external industry and community partners for potential joint research projects.
Develop an understanding of Detroit Mercy assets and faculty expertise and research interests.
Help with development of assets on Detroit Mercy website to promote potential partnerships and to direct inquiries.
Engage with local companies and industry organizations to raise the profile of Detroit Mercy and to help identify potential external partners.
Help facilitate the management of newly established joint projects.
Assist with the negotiation and approval of contracts and agreements between the University and external partners for joint projects.
Provide some oversight of joint projects to help ensure involved parties are satisfied with a project's progress.
Requirements
Minimum Qualifications
Education - A college degree.
Employment - Five years to seven years (Equivalent combination of education and employment).
Preferred Qualifications
Experience in partnership development, industry relations, business development, or a similar role, preferably in engineering or technology sectors.
Proven track record of successfully establishing and managing external partnerships or collaborations.
Experience working with diverse stakeholders.
Background in engineering and technology sectors, desirable.
Familiarity with industry trends, challenges, and opportunities relevant to higher education partnerships.
Knowledge, Skills, and Abilities
Self-motivated, proactive, and results-oriented with a high level of initiative.
Ability to work independently as well as part of a team.
Strong verbal and written communication skills, with the ability to effectively present ideas and influence stakeholders.
Ability to interpret and communicate technical concepts, desirable.
Excellent interpersonal skills and the ability to build relationships with partners at all levels.
Ability to generate timelines and oversee and manage progress.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Physical Requirements
Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping.
Work Environment
Regular exposure to favorable conditions such as those found in a normal office.
Salary/Pay Information
Commensurate with experience
Michigan's largest, most comprehensive private University, University of Detroit Mercy is an independent Catholic institution of higher education sponsored by the Sisters of Mercy and Society of Jesus. Detroit Mercy seeks qualified candidates who will contribute to the University's mission, diversity, and excellence of its academic community. University of Detroit Mercy is an Equal Opportunity Affirmative Action Employer with a diverse student body and welcomes persons of all backgrounds.
Contract Liaison
Liaison Job 14 miles from Pontiac
Under the general supervision of the Quality Manager, the LPN Facility Liaison will educate/monitor facilities and staff providing information on the PACE model/policy and procedure. This individual is responsible for the establishment of a collaborative working relationship between PACE Southeast Michigan and our external stake holding facilities, i.e. nursing homes, assisted living, group homes, dialysis centers, and contracted providers. This position is an integral part of our Interdisciplinary Team providing useful information that will compliment and improve our admissions process, accurate financial data reporting and a general increase in our quality of care, service excellence and relationship building with contracted facilities. This individual is responsible for a Proactive approach to educating external stakeholders in the PACE model and coordinating communication with internal staff.
SPECIFIC DUTIES AND FUNCTIONS:
Liaison will be assigned a minimum 18 facilities and conduct monthly walk thorough evaluating 10% of the participants admitted to a contracted facility and enrolled with PACE SEMI. Liaisons will receive an excel spreadsheet monthly to complete.
Liaison will establish good working relationships with internal/external staff and provide education to contracted providers monthly/quarterly regarding PACE SEMI.
Liaisons will conduct an annual oversight to include but not limited to training on PACE SEMI (who we are and what we do) this will also include but not limited to:
Competency assessment of staff 5 (Full Time Employees) with background checks
Basic life support training with active BLS cards
CLIA verification
Facility oversite review
Liaisons will be the primary point of contact for all contracted facility related matters to be communicated to PACE SEMI IDT. In conjunction to communicating participants appointments with facilities, care conferences, and other meetings between contracted providers and PACE SEMI IDT members.
Perform a general rounding on all participants and document participants concern's, report out to IDT or appropriate team member for resolution.
Liaisons are the main conduit for communication between contracted facilities and PACE SEMI, they should always maintain and ensure clear and effective communication between both parties verbally and in writing.
Attend IDT meetings periodically/as needed provide MDS scores to finance in a timely fashion.
Escalate and document all facility concerns to leader
Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Must be a Licensed Practical Nurse with current Michigan licensure.
Experience working in a Nursing Home required.
MDS experience preferred.
Good relationship building and customer service skills.
Have working knowledge of Utilization Review and Discharge Planning processes.
Have working knowledge of Resource Utilization Groups (RUGS).
Must be willing to travel between contracted facilities with reliable transportation.
Willing to sometimes work flexible hours.
Possess excellent organizational and prioritization skills.
Performs related duties as required or requested.
Creative, detailed-oriented and organized.
Excellent written and verbal communication skills with specific ability to maintain accurate records.
Strong analytical skills and attention to detail. Working knowledge of computer software for word processing, format development and spreadsheet management.
Ability to work with diverse populations/groups/teams.
Understanding of the unique healthcare and social need of elderly individuals, including common medical conditions and age-related challenges.
Attendance Liaison
Liaison Job In Pontiac, MI
Full-time Description
The Attendance Liaison is responsible for monitoring student attendance, identifying patterns of chronic absenteeism, and working with students, families, and staff to promote regular attendance. The role involves building relationships with students and families, identifying barriers to attendance, and connecting them with appropriate school or community resources. The Attendance Liaison ensures that attendance policies are understood and followed, and implements strategies to improve overall attendance rates.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Attendance Monitoring:
Monitor daily student attendance records and identify students with chronic absenteeism, tardiness, or truancy.
Analyze attendance data to identify trends, patterns, and potential risk factors.
Collaborate with school administrators and teachers to ensure timely and accurate attendance reporting.
Student and Family Outreach:
Contact students and families to discuss attendance issues, explain the importance of regular attendance, and address any concerns or barriers.
Conduct home visits when necessary to engage with families and encourage attendance.
Provide information on school policies, procedures, and legal requirements related to attendance.
Intervention and Support:
Identify barriers to regular attendance, such as transportation issues, health concerns, family circumstances, or academic challenges, and connect students and families with resources or services.
Work with school counselors, social workers, and other support staff to create individualized attendance improvement plans.
Develop and implement attendance incentive programs to motivate students to attend school regularly.
Collaboration with School Staff:
Work with teachers, counselors, and school administrators to address attendance concerns and develop strategies for individual students.
Participate in Student Support Team (SST) meetings and provide input on attendance interventions for students who are struggling.
Ensure that school staff are aware of attendance policies and understand how to implement them.
Communication and Documentation:
Maintain clear and accurate records of student attendance, interventions, and communication with students and families.
Prepare reports for school leadership on attendance trends, interventions, and outcomes.
Communicate regularly with parents and guardians about attendance expectations and student progress.
Legal and Policy Compliance:
Ensure compliance with district and state attendance policies, including truancy laws and reporting requirements.
Work with the legal department, social services, or other agencies if necessary to address severe attendance issues.
Assist in preparing documentation for court proceedings related to truancy when applicable.
Community Engagement:
Build relationships with community organizations and resources that can support students and families facing barriers to attendance.
Engage with local services such as transportation authorities, health services, and after-school programs to support student attendance.
Organize and participate in community outreach events aimed at promoting school attendance.
Professional Development:
Stay current with best practices and research related to improving student attendance.
Participate in professional development and training sessions related to attendance, student engagement, and family support.
Qualifications:
Education:
High school diploma or equivalent (required), with relevant experience in working with students and families.
Experience:
Experience working in education, social services, or a related field, with a focus on student attendance or family engagement.
Experience working with diverse student populations, including students at risk of dropping out or facing attendance challenges.
Skills:
Strong communication and interpersonal skills, with the ability to engage with students, families, and staff.
Excellent organizational and time management skills.
Ability to analyze data, identify trends, and implement strategic interventions.
Cultural sensitivity and the ability to work with a diverse range of families and communities.
Home Health Marketing - Outreach Coordinator
Liaison Job 13 miles from Pontiac
A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve.
The services that we offer ensure residents continue to live the lives that they
want while also meeting all of their needs along the way. Every day our
associates collaborate to guarantee this promise is fulfilled in more than 1,150
communities in 47 states. Our Senior Living Solutions include: Independent
Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care
Retirement, Therapy, Hospice, Home Health, and Personalized Living.
Job Description
We are looking for a Seasoned Home Health/Hospice or Durable Medical Equipment Marketer with a minimum of two years of experience and a current book of business in and around Farmington Hills, MI.
Key responsibilities include:
* Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities
* Managing all aspects of organization marketing including managing the members of the marketing team
* Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns
* In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community
At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement
Qualifications
We seek the following principal qualifications:
* Bachelor's degree with a major in Marketing and/or a Licensed Nurse (preferred)
* 2 years of experience in medical sales and marketing in a Home Healthcare/ Hospice, Durable Medical Equipment environment or similar industry.
* Familiarity with health care reimbursement
* Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place
Family Engagement Liaison
Liaison Job 49 miles from Pontiac
Building:
Various Locations
Family Engagement Liaison
Qualifications:
See Posting
Hours/Times/Calendar:
Part Time / Hours to be Determined
Effective:
Immediately
Allocation:
1.331.xx.3010.3190
Applicants will demonstrate a strong commitment to equity, social justice and inclusion in all practices and position responsibilities
QUALIFICATIONS
Associate's degree in human services, social science, or related field (preferred), or work equivalent
Bachelor's degree in social work, human services, counseling or related field preferred
Ability to work independently, take initiative, and solve problems creatively required
Excellent communication (oral and written), organizational, presentation and public relations skills
Demonstrated understanding of and sensitivity to the diverse cultural, ethnic, and socio-economic backgrounds of families
Ability to work a flexible schedule and participate in evening and weekend events as required
Advocacy experience preferred
Community organizing and engagement experience preferred
Experience with school, family, and community planning activities and programs preferred
Ability to stand for long periods of time, walk for long distances, climb stairs, and move frequently in and out of a car
Possess a valid MI driver's license and satisfactory driving record which includes no at-fault accidents or moving violations during the past year, or no more than one at-fault accident or moving violations during the past three years and no DUI (driving under the influence of alcohol or drugs) convictions
JOB RESPONSIBILITIES
Develops and maintains relationships with families, school staff, and communities
Understands barriers related to attendance and how to effectively address those barriers alongside families
Provides direct intervention for chronically absent students and identified families who require additional resources and support
Holds attendance meetings in accordance with state guidelines
Creates and monitors attendance plans to include additional family support and student incentives
Conducts home visits
Collaborates with school leaders and families to improve two way communication from school to home
Liaises with a variety of public agencies and neighborhood-specific organizations providing services to youth
Supports school-wide and district-wide advocacy efforts
Supports drop-out recovery community outreach
Supports daytime and evening Office of Engagement activities.
Work positively toward meeting identified district and building improvement goals.
Maintain accurate, detailed records and submit required documentation in a timely manner.
Assume other responsibilities as determined by their supervising administrator that are within grant funding guidelines.
Conducts himself/herself in a professional manner commensurate with his/her position and project a good public image of the School District in dealing with the community and employee groups.
Salary Data:
1 School Year Contract Part-Time
Section 31a Funds
Salary Range: $16.57 or per negotiated agreement
3rd Party Contract
SUMMARY
Family Liaisons work to meaningfully strengthen the connection between school, home and the community and specifically focus on neighborhoods in their assigned region. Family Liaisons support efforts to increase student attendance by building upon family strengths, providing resources, and supporting ongoing advocacy that informs division programs and policies. Family Liaisons are an integral part of the Community hub model which is centered on helping families build protective factors that when present increase the overall health and wellbeing of children and families.
NOTE REGARDING Section 31a: This position is funded through the Section 31a grant. In addition to other specified conditions of employment, the applicant understands that no guarantee of continued employment, beyond the availability of the funds, is expressed or implied by the Port Huron Area School District.
Marketing and Outreach Coordinator
Liaison Job In Pontiac, MI
The Marketing & Outreach Coordinator drives the Agency's marketing, fundraising, outreach, grant and contract procurement efforts to secure the resources needed to advance the organization's work. The Marketing & Outreach Coordinator reports to the CFO/Assistant Executive Director and performs day-to-day activities to build and maintain sustainable revenue in partnership with donors, foundations and corporate partners. The Marketing & Outreach Coordinator works closely with management and staff, Finance and Administration and other departments as needed. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Researching and identifying new business and marketing opportunities both for the agency and our clients and within the communities that Futures Unlimited Inc. and their facilities reside in.
Market and develop leads with a variety of business/manufacturing/service organizations to secure work that provides meaningful opportunities for clients and staff.
Positively represent the Agency in all client interaction and business development responsibilities.
Implement fundraising activities to develop holistic and personalized partnerships that engage individual contributors, corporations and community groups:
Use ethical fundraising principles.
Oversee the planning and execution of fundraising events specified in Agency's development plan.
Identify and nurture endowments.
Manage all deadlines, workflows, and project plans for fundraising activities, including:
Internal timelines for collection of information.
Timely completion schedules.
Projection of successful achievement of funding requests.
Participate in the planning and coordination of creative, strategic, and meaningful appeals, campaigns, and activities to engage new and existing donors both online and in-person.
Understand all aspects of the Agency's Mission.
Actively seek to deepen current donor relationships and forge new ones, while cultivating past supporters and re-engaging lapsed donors/sponsors.
Work with CFO to develop a comprehensive communications plan to promote the Agency to its donors and maximize public awareness of fundraising activities of the organization; prepare or oversee the development of a high-quality donor communications materials that demonstrate deep knowledge of the Agency's programs and promote its' Mission, (e.g. solicitation materials, thank you letters, annual reports).
Manages all social media accounts and up dates regularly.
Develop and maintain relationship management systems that increase the organization's capacity to cultivate and sustain meaningful relationships with donors and funders.
Attends and represents Futures Unlimited at business and community events during off hours, evenings and weekends as necessary.
Research, evaluate and recommend new fundraising opportunities and tactics in alignment with the Agency's values. strategic priorities, and program work.
Maintain accurate and up-to-date donor and fundraising data that respects the privacy and confidentiality of donor information.
Identifies and secures grants from various resources that support the mission and purpose of Futures Unlimited.
Follow-up action items by completing tasks and documenting results.
Perform other related duties as assigned.
Qualifications:
Bachelor's degree in marketing, journalism, public relations, social services or related field.
At least 2 years of fundraising, marketing or sales experience required.
Experience working in a career field with individuals with disabilities.
Ability to process a high volume of work.
Strong administrative, organizational and customer service skills, with impeccable follow-up.
Solid communication and interpersonal skills, including cold calling and the ability to build rapport.
Ability to process computer data and format/generate reports.
Mathematical knowledge to include basic addition, subtraction, division, multiplications and computing averages.
Advanced Microsoft Office skills such as Word and Excel.
This position is a Full time position, Monday through Friday. Schedule based on marketing/business development and outreach needs. Additional hours may be required to assure quality of service. This individual reports directly to the CFO/Assistant Executive Director. Benefits Offered: Medical, Dental , LTD, company provided and optional life insurance, 401(k), Sick, PTO, Holidays.
Community Health Worker
Liaison Job 22 miles from Pontiac
Community Health Worker
FLSA Classification: Non-Exempt
EEOC Classification: Service Worker
Position Type: Full Time
Reports to: Lead Community Health Worker
Summary:
The Partners 4 Health Community Health Worker is an integral member of the multidisciplinary outreach team. The Community Health Worker provides health education, navigation, advocacy and support in addressing patient's health and social needs. The Community Health Worker will work independently in the community as part of a Care Coordination Team. The Community Health Worker position provides care coordination while demonstrating multicultural sensitivity and effective communication skills with community members.
Responsibilities:
Establish and maintain relationships with key individuals in the community and serve as an advocate by coordinating linkages or referrals to improve health, social, and environmental conditions.
Experience in community/outpatient setting preferred.
Provide direct personal contact in the community with P4H patients who are unable to be reached though phone calls.
Participate in interdisciplinary care team meetings
Experience in serving people in poor, urban environments. Ability to work well with people of various ages, backgrounds, ethnicities and life experiences.
Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound administrative and clinical judgment.
Adheres to the NSO code of ethics, and complies with local, state and federal laws and the mental health codes.
Serves on agency committees, working groups and other projects as assigned.
Performs other duties as assigned by supervisor, contractual obligations and/or program description.
Professional Skills
Complies with and adheres to department and NSO policies and procedures.
Adheres to established quality and performance improvement standards.
Works effectively with others to accomplish goals/resolve problems.
Organizes work well and uses time effectively.
Maintains consistent work attendance.
Maintains good operating environment by attending work on time as scheduled.
Professionally represents NSO and promotes NSO mission and vision statements.
Promotes a harmonious work environment.
Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results.
Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in program services.
Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO.
Complies with contractual and regulatory requirements, as needed.
Fosters commitment, team spirit, pride and trust.
Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities.
Able to anticipate and bring about change when needed.
Performs other duties as assigned.
Candidate Requirements:
HS Diploma
Requires experience in outreach or engagement with underserved populations.
Possession of a valid driver's license and access to a private vehicle for day-to-day job performance.
Requires ability to work flex hours, including evenings and weekends.
Required ability to effectively communicate preventive health and health management philosophies to P4H patients and agencies.
Computer skills and knowledge including Windows and Microsoft Word
Working Conditions:
Services will be provided in the clients' homes or other appropriate community settings. Work may require travel in an urban community. Required travel of 40-60% in local area.
Works in an outreach capacity; uses a computer, telephone and other office equipment as needed, to perform duties.
Work location can be in an office-style setting, or at a consumer's residence or place or respite
The noise level in the work environment is variable, due to frequent contact with consumers.
Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Frequently required to stand during working hours. Frequently required to sit, walk or drive.
Operates an automobile while performing assigned job duties.
Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
Clinical Resource Coordinator
Liaison Job In Pontiac, MI
Dept: Medical Imaging Schedule: 7am - 530pm Hours per pay period: 20 (1 shift per week) Under director supervision the Clinical Resource Coordinator reviews medical documentation to determine billable charges within the Operating Room. Assists the Operating Room areas in maintaining and developing necessary charges. Ensures accurate billing of Operating Room patients. Works collaboratively with Finance, Patient Accounting, HIM, and other departments as needed. Responsible for the Operating Room Information Systems operation and maintenance to include, but not limited to, Ansos, Intraweb, online P&P maintenance, Paragon, Misys.
General Requirements:
* Demonstrates characteristics that support the values, vision, mission, policies and procedures of McLaren Oakland.
* Provides service excellence standards:
* Responds promptly, professionally and courteously to all customers' needs.
* Cooperates and communicates effectively with all McLaren Oakland team members.
* Contributes to continuous quality improvement efforts.
* Organizes time and prioritizes effectively.
* Completes tasks accurately and timely.
* Flexes to meet department needs and objectives.
* Practices cost effective measures.
* Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.
* Complies with HIPAA regulations and Patient Bill of Rights.
* Follows all safety and health standards.
* Maintains responsibility for own professional development
Qualifications:
Required:
* Associates Degree in Computer Sciences or equivalent in experience with strong computer skills and experience with the type of equipment used in the hospital.
* Three years experience in a hospital setting
* Proficiency in medical terminology.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
Additional Information
* Schedule: Part-time
* Requisition ID: 25001421
* Daily Work Times: 7:00am- 5:30pm
* Hours Per Pay Period: 20
* On Call: No
* Weekends: No
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
Bilingual Community Health Worker
Liaison Job 25 miles from Pontiac
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and behavioral healthcare.
Job Description:
The Community Health Worker (CHW) is a part of an inter-disciplinary clinical care team who helps increase access to health services for people through outreach, engagement and education. They will encourage patients to engage in behavioral health and primary care services. They will assess and address Social Determinants of Health (SDOH) issues and work to eliminate barriers to care as appropriate.
Responsibilities:
* Conduct Social Determinants of Health screening and assessment to uncover individuals' needs and connect members with available community resources.
* Attempt to contact identified patients in need of primary care services, facilitate scheduling of visits and eliminate barriers to care as appropriate.
* Conduct eligibility determination of services for the uninsured, connect patients with community financial assistance programs.
* Document all outreach attempts, patient interactions, and outreach activities in the Electronic Health Record (EHR).
* Increase access for underserved populations by connecting patients to Covenant's Sliding Fee Discount Program and assisting with Medicaid enrollment.
* Help patients navigate fragmented care systems, overcoming barriers like affordability, transportation, and access to insurance.
* Address care gaps through proactive outreach and follow-up with patients.
* Schedule visits with appropriate behavioral health providers for follow up.
* Reengage patients through outreach and coordinate care, focusing on behavioral health, SUD services, and connecting them to community resources for housing, food, and transportation.
* Support Behavioral Health Services Expansion (BHSE) by participating in initiatives to remove barriers to care.
* Performs other duties as assigned Covenant Community Care, Inc.
Required Qualifications:
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* High School Diploma or GED
* Successful completion of the paraprofessional CHW Training Program preferred
* Prior experience in an educator or training role
* Active CPR/BLS Certificate.
* Must possess the ability to write routine reports and correspondence
* Prior experience speaking effectively before individuals and small groups
* Ability to interact respectfully with diverse cultural and socio-economic populations
* Must be bilingual; fluent in English and Spanish.
Position Criteria:
* Demonstrate initiative, ability to work with others, and good professional judgment.
* Ability to work independently and organize time effectively.
* Excellent written & verbal communication and presentation skills.
* Attention to detail with demonstrated organizational skills and the ability to complete projects on time with minimal supervision.
* Ability to establish and maintain effective working relationships with clinic and administrative personnel.
* Knowledge of and well-skilled in Microsoft Word, Excel, Outlook, and Power Point
Job Type: Full-time
At Covenant we offer our employees:
* Comprehensive Benefit program
* Vacation, Sick, and Personal time (VSP)
* Paid holidays
* 401K
* Life insurance, long term and short term disability
All candidates must successfully complete a criminal background check, TB test, and education credentialing as part of the hiring process.
Hospital Liaison
Liaison Job 22 miles from Pontiac
Our culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Note:
The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), require COVID-19 vaccinations for all Medicare and Medicaid certified providers. Based on this regulation, all of our employees must be fully vaccinated or have a valid exemption.
SCHEDULE: Monday - Friday, 8am - 5pm; No Holidays or Weekend Requirements
ON-SITE: Farmington Hills
HOW YOU'LL MAKE A DIFFERENCE:
At our agency, we care for patients where they spend the majority of their time - in their homes. This privileged position allows us to see things that are invisible to a patient's primary care or hospital physician, and to deliver the best possible care tailored to each patient's setting.
As a Post-Acute Care Coordinator (PACC) the work you do every day makes a difference in the lives of our patients by providing patient healthcare coordination services. You will attend discharge/multidisciplinary rounds in acute care, ambulatory and/or other settings within the health system to share your expertise and to assist the patient in transition of care from one setting to the next within the health system.
WHAT WE OFFER:
We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.
HOW YOU'LL WORK:
You'll serve as a resource for patients to determine home care eligibility. You will also assist the organization in identifying future patients. You'll be responsible for all practices and duties within the scope of practice outlined by the state.
MAJOR AREAS OF RESPONSIBILITY:
Compliance:
Determine home care eligibility and review patient insurances and medical documentation.
Patient Care:
Coordinate health care services as ordered by the attending physician.
Discharge Planning:
Assist hospital/facility personnel in the discharge planning process.
Minimize Patient Risk:
Ensure coordination of all ancillary services per the patients' needs following discharge. Promote well-being of patients.
Customer Service:
Increase awareness of services offered and service account(s) to maintain facility relationships. Build and maintain lasting positive relationships with patients/clients and facility/hospital personnel, physicians and other team members.
Patient Advocate:
Function as a resource nurse/social worker for your patients.
Policies:
Review and complete all clinical documentation following agency protocol and Medicare/Federal guidelines.
Collaboration:
Participate in care conferences and coordination of case management. Notify the referring facility manager before contacting patients.
Operations:
Participate in Care Integration meetings.
HARD & SOFT SKILLS:
Compassionate communicator with a positive attitude
Patience is a virtue when working with patients, families, physicians, and coworkers
Attention to detail is critical, as is being observant and following directions
REQUIREMENTS:
Registered Nurse with current license in the state of employment.
Minimum of two years of experience. Home care experience preferred.
Valid driver's license and auto insurance in your name as a driver.
Capable of all physical demands.
We are proud to be part of the Alternate Solutions Health Network family.
#INDBEAUHH6
We'll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.
Community Health Worker
Liaison Job 22 miles from Pontiac
Community Health Worker FLSA Classification: Non-Exempt EEOC Classification: Service Worker Position Type: Full Time Reports to: Lead Community Health Worker The Partners 4 Health Community Health Worker is an integral member of the multidisciplinary outreach team. The Community Health Worker provides health education, navigation, advocacy and support in addressing patient's health and social needs. The Community Health Worker will work independently in the community as part of a Care Coordination Team. The Community Health Worker position provides care coordination while demonstrating multicultural sensitivity and effective communication skills with community members.
Responsibilities:
* Establish and maintain relationships with key individuals in the community and serve as an advocate by coordinating linkages or referrals to improve health, social, and environmental conditions.
* Experience in community/outpatient setting preferred.
* Provide direct personal contact in the community with P4H patients who are unable to be reached though phone calls.
* Participate in interdisciplinary care team meetings
* Experience in serving people in poor, urban environments. Ability to work well with people of various ages, backgrounds, ethnicities and life experiences.
* Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound administrative and clinical judgment.
* Adheres to the NSO code of ethics, and complies with local, state and federal laws and the mental health codes.
* Serves on agency committees, working groups and other projects as assigned.
* Performs other duties as assigned by supervisor, contractual obligations and/or program description.
Professional Skills
* Complies with and adheres to department and NSO policies and procedures.
* Adheres to established quality and performance improvement standards.
* Works effectively with others to accomplish goals/resolve problems.
* Organizes work well and uses time effectively.
* Maintains consistent work attendance.
* Maintains good operating environment by attending work on time as scheduled.
* Professionally represents NSO and promotes NSO mission and vision statements.
* Promotes a harmonious work environment.
* Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results.
* Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in program services.
* Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO.
* Complies with contractual and regulatory requirements, as needed.
* Fosters commitment, team spirit, pride and trust.
* Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities.
* Able to anticipate and bring about change when needed.
* Performs other duties as assigned.
Candidate Requirements:
* HS Diploma
* Requires experience in outreach or engagement with underserved populations.
* Possession of a valid driver's license and access to a private vehicle for day-to-day job performance.
* Requires ability to work flex hours, including evenings and weekends.
* Required ability to effectively communicate preventive health and health management philosophies to P4H patients and agencies.
* Computer skills and knowledge including Windows and Microsoft Word
Working Conditions:
* Services will be provided in the clients' homes or other appropriate community settings. Work may require travel in an urban community. Required travel of 40-60% in local area.
* Works in an outreach capacity; uses a computer, telephone and other office equipment as needed, to perform duties.
* Work location can be in an office-style setting, or at a consumer's residence or place or respite
* The noise level in the work environment is variable, due to frequent contact with consumers.
* Bends, stoops and reaches in order to file, search for and retrieve records and documents.
Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
* Seeing/vision, talking/speaking and listening/hearing are continuously required.
* Frequently required to stand during working hours.
Frequently required to sit, walk or drive.
* Operates an automobile while performing assigned job duties.
Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.