Sr Program Specialist
Liaison Job 2 miles from Park Ridge
Join a team of development program professionals to support dev programs within one of Honeywell's businesses. You will help implement program plans, budgets, schedules and execute a programmatic MOS, support forecasting & capacity analysis related to delivery requirements. You will play an important role in the IPDS process and strategies to achieve committed business performance. You will support business leaders and present programmatic details, requirements, actions, and status as assigned. You will also be working under moderate supervision of the program manager to execute on scope, schedule, cost, delivery, earned value & quality while demonstrating PM skills including risk management. The Program Lead position is located at our Des Plaines, IL office.
Ability to travel up to 25% annually on a global basis. Hybrid work schedule.
Key Responsibilities
Delivering projects and services (project deliverables) within budgeted cost and schedule at the level of quality required.
Interfacing directly with UOP customers on all facets of project and related service (meetings, monthly reporting, inspections, documentation, start-up).
Coordinating with Sales, Customer Care, and Accounting for the set up of projects in SAP hang networks, plan costs/hours) and • establishing cost accruals for outsourced equipment.
Coordinating and attending customer equipment kick-off (orientation) meetings at customer/contractor facilities.
Obtaining necessary documentation (UOP & customer specifications) for preparing equipment purchase requisitions.
Coordinating review of vendor equipment drawings and specifications for conformance to UOP and customer requirements.
Coordinating project inspections (by UOP or third party) at equipment vendor facilities.
Coordinating and leading customer factory acceptance testing at vendor facilities.
Coordinating and leading field service/inspection service at end user operating sites.
Providing support to Procurement, Logistics, Credit & Collections, and other relevant UOP departments involved in the execution of assigned projects.
Updating SAP cost planning and project reporting tools on a continual basis.
Providing input on customer Invitation to Bid/Request for Quotation (ITB/RFQ) documentation, determining cost/delivery impact, and preparing technical proposals for Sales.
Preparing summary information for and coordinating project close-out meetings.
Providing input for sales support tools such as equipment presentations, technical sheets/product brochures, product plans, application checklists, proposal templates, pricing sheets, project forecast templates, etc.
Leading Supporting infrastructure work to create/revise departmental standards, specifications, procedures, and best practices.
Identifying opportunities for continuous work process and productivity improvements on project and service activities.
Training less experienced personnel related to project coordination and field service/inspection accountabilities.
Conforming to corporate policies and practices, such as Human Resources (HR), Health Safety & Environmental (HS&E) and Legal.
Financial, and Accounting.
The annual base salary range for this position is $104,000 - $130,800. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Homepage | Honeywell Benefits
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
MUST HAVE
5 + years of experience in mechanical equipment design, specification, manufacturing, project management, and field service inspection within the refining, petrochemical, gas processing or a related process industry is required.
WE VALUE
BS degree in Mechanical Engineering or Civil Engineering
Ability to work with technical specifications, drawings, manufacturing/fabrication methods/standards/schedules, and contractual requirements.
Ability to work independently with several internal groups on project coordination (Engineering, Procurement, Customer Care, Logistics, etc.), sales support activities, service activities, and externally with customers and vendors.
A working knowledge of general shop inspection activities, welding, rotary valve and non-destructive examination (NDE) documentation is desirable.
Experience in the design, procurement, or installation of mechanical equipment or equipment systems.
Six Sigma Green Belt and/or Project Management Professional (PMP) certifications.
Working knowledge of SAP and software such as MS Project, Word, Excel, Access, and PowerPoint.
Good communication, organizational, problem solving and project teamwork skills.
Ability to work effectively with team members of all disciplines in a global work environment.
Good presentation and interpersonal skills.
Excellent communications skills.
Ability to interface effectively with customers.
Additional Information
JOB ID: HRD258580
Category: Business Management
Location: 6111 North River Rd,Rosemont,Illinois,60018,United States
Exempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Outreach and Engagement Specialist
Liaison Job 15 miles from Park Ridge
Envision Unlimited is a full spectrum of care organization serving people with disabilities from infants to 80+ years old regardless of race, gender, religion, or ability to pay. Founded in Chicago in 1948, Envision Unlimited has a legacy of evolving care delivered with empathy, every time and everywhere. Innovative services offered across Chicagoland and Central Illinois include community living options, novel day programs, behavioral health services, employment programs, respite for families, and foster care for children with disabilities.
Purpose:
The Outreach and Engagement Specialist is a member of the interdisciplinary team responsible for conducting on-site file evaluations and off-site assessments with clients identified by the Pre-Admissions Screener and Resident Reviewer (PAS-R) currently residing in an in-patient setting such as Psychiatric Hospitals, State Operated Facilities, Crisis Residential, etc. This position is responsible for the coordination, linkage, and tracking of appropriate services after need is assessed and a discharge plan is developed.
Requirements
The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Essential Responsibilities include but are not limited to:
Conduct basic evaluation of client's eligibility for Medicaid. Conduct assessments with clients to determine the need for appropriate services.
Develop discharge and treatment plans that reflect needs assessed, and coordinate linkage to services identified.
Assist with application process for Medicaid, SSI and other available entitlements through the on-line benefits check-list process when appropriate.
Provide clients with an alternative to long term institutional placement via assessments and care coordination services which effectively meet the client's unique requirements. Assessments will be strength-based and reflective of clients' needs and preferences.
Care coordination Linkage and referral opportunities will be provided to all clients willing to accept the services. Areas include (not limited to) psychiatric, medical, dental, and specialty care, Community Mental Health Services, legal aid, substance abuse treatment, Link cards, educational, vocational and guardianship services and therapeutic recreation.
Provide information to internal departments and external provider agencies as requested to coordinate and assure the appropriateness of services.
Assist Program Director and Supervisor with program development tasks such as designing workflows and procedures manuals.
Provide brief, supportive, goal-directed counseling to assist with client decisions and process change.
Facilitate the development of a crisis plan for each client accepting a community alternative living arrangement.
Work closely with the housing counselor and career services staff to ensure stability of the clients living arrangement and financial security. Follow-up visits are required monthly at minimum.
Collect and conduct data entry of client demographic data and outcome measures in the State's system as needed.
During periods of low intake, carry a small caseload providing recovery-oriented services to clients diagnosed with mental illness, maintaining clinical documentation per rule 132 requirements. Some clients may present with co-occurring physical, developmental and/or substance abuse issues.
Complete required productivity targets and documentation on a timely basis, including clinical documentation, service reporting, and billing.
Provide and document crisis interventions as needed, within 24 hours of an incident, and complete an incident report when necessary.
Demonstrate flexibility and adaptability with changes to program needs and schedule as the need arises.
OTHER EXPECTATIONS
Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender, sexual orientation, or other differences.
Employees share the responsibility of creating and maintaining a welcoming and supportive work environment.
Requirements:
EDUCATION, SKILLS, and/or EXPERIENCE:
Bachelor's degree in social work, counseling, psychology or related field,
master's preferred
.
Three years of experience working within social service field, including internships, with two years working directly with clients with serious mental illness.
Must be able to work with diverse populations with multi-faceted needs.
Must have experience dealing with clients that have been exposed to substance abuse.
Excellent written and oral communication skills needed, with demonstrated ability to engage clients.
Efficient computer literacy skills and ability to utilize Microsoft Office.
Valid driver's license, with insured automobile to travel to multiple locations required.
CADC License, IM/CANS certification, and knowledge of Medicaid standards; experience with crisis programs such as ACT, CST or First Responders programs; Knowledge of Northside providers and social services strongly preferred.
Envision Unlimited provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Envision Unlimited offers competitive salaries and a generous benefit package to our professionals:
Blue Cross/Blue Shield Medical Coverage: HMO, PPO
Dental and Vision Insurance Options
Company paid Life and LTD Insurance
Voluntary plans (Pet insurance, AD&D, Life, Critical Illness, Short Term Disability)
12 Paid Holidays
Paid vacation, sick time and personal days
403B plan
In house training and CEU's
Employee Assistance Network
Support for pursuing clinical licensure (financial and time off)
Opportunity for career growth & development
Compensation details: 50000-50000 Yearly Salary
PI25d9365e2b5e-26***********7
Senior Medical Science Liaison - Midwest Region
Liaison Job 15 miles from Park Ridge
Radius Health is a global biopharmaceutical company focused on bone health and osteoporosis. Our team works collaboratively and relentlessly to advance our therapies with the goal of improving the lives of patients, their families, and their caregivers. We are currently recruiting for a field-based Senior Medical Science Liaison (Sr. MSL) for the Midwest region.
Job Summary:
The field based Senior MSL is a therapeutic/disease expert who develops and maintains professional relationships with Key Opinion Leaders (KOLs) and healthcare decision makers (payers, integrated health systems, govt., etc.) in achieving improved health outcomes for patients. The Sr. MSL will serve as a conduit in providing thorough and accurate information to key opinion leaders about Radius Health and competitive products, clinical science, and healthcare consistent with regulatory and company policy. This position is for the Midwest region which includes MN, WI, IL, MO, IA, NE and KS. Candidates must reside within the region.
Use defined systems to map, identify, profile, and prioritize national, regional and local key opinion/healthcare decision makers in the osteoporosis marketplace through research, advisory boards, publications, and educational presentations.
Develop and maintain strong scientific KOL relationships through consistent communication and discussion of the current scientific literature and approved resources.
As required, identify, and support potential sites for consideration of Phase II - IV programs.
Stay informed and evaluate emerging evidence in the disease area to have meaningful discussions with key stakeholders. This involves continuous learning through activities like attending scientific conferences, specialty rounds, journal clubs, webinars, and advisory boards.
Respond to unsolicited requests for medical information with supported products and disease state.
Respond to unsolicited requests regarding interest in Investigator-Sponsored Studies (ISS) and support ISS submissions through appropriate internal processes.
Collaborate effectively with internal stakeholders. Distribute relevant scientific and medical information and key external insights to internal stakeholders when requested.
Exhibit effective clinical presentation skills for internal and external audiences, and tailor content to meet audience needs.
Provide MSL Learning series presentation when requested.
Assist in organizing educational meetings or local scientific advisory boards when requested.
Support speaker training to ensure continued scientific support in the field.
Identify and communicate research, preclinical and clinical, and healthcare trends, which help guide the organization's research, development, and commercial strategy.
Plan day-to-day interactions, including discussion points in accordance with the Medical Affairs strategy, establishing a frequency of interactions per stakeholder per year to ensure that company objectives are met.
Develop relevant territory engagement plans in line with the medical strategy and support the team's medical plan execution.
Use approved scientific data during KOL interactions to advance the understanding of the therapeutic area.
Experience and Qualifications:
Qualifications:
3-5+ years previous MSL experience required.
Previous Osteoporosis / Metabolic Bone experience preferred.
Doctorate degree (Pharm D, PhD, MD) with clinical or therapeutic experience.
Master's degree and PA considered with 3+ years related to pharma/biotech experience in osteoporosis/metabolic bone disease.
Skills / Preferences:
Excellent communication and networking skills.
Knowledge and experience in the field of osteoporosis.
Experience in working with large integrated delivery systems and understanding of clinical care pathways/decisions that impact patient care.
Additional Skills / Preferences:
Clear understanding of regulatory agency (FDA, HIPPA, etc.) guidelines that govern the pharma/biotech industry.
Proficient with Microsoft, Excel, and PowerPoint, and Outlook applications.
Strategic thinker and capable of working with academia.
Position is field based with up to 70% required travel (car, plane, train) in managing assigned territory.
Valid driver's license with a clean driving record and ability to pass a complete background check.
Responsible for operating the motor vehicle using safe driving practices, knowledge of and compliance with all company policies, and obeying all traffic laws.
The work is performed primarily in a remote home office environment that requires in person office work, meetings, and/or travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to use hands to type, handle paperwork and sort, file or manipulate documents. The employee is required to stand and walk. The employee is required to utilize audio visual programs for frequent meetings and discussions with fellow employees, vendors, outside agencies and/or customers. The employee may lift and/or move up to 10 pounds occasionally.
Company Information
Radius is a commercialized biopharmaceutical company committed to serving patients with unmet medical needs in endocrinology and other therapeutic areas. Radius' lead product, TYMLOS (abaloparatide) injection, was approved by the U.S. Food and Drug Administration for the treatment of postmenopausal women with osteoporosis at high risk for fracture and the treatment of men with osteoporosis.
Equal Opportunity Employer Statement
Radius Health, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetics, or protected veteran status. In addition to federal law requirements, Radius Health, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At Radius Health, Inc. we have a commitment to our culture and to our employees' well-being and work-life balance. We support this mission by offering a compensation package with medical, dental and vision benefits. We also provide parental leave, a 401K match and a generous time off plan including two company shutdowns; the week of July 4th and the last week in December. We are proud to provide a competitive salary range for Senior Medical Science Liaison role, which is $165,000 - $220,000.
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Medical Science Liaison or Senior Medical Science Liaison - N. Central/Chicago
Liaison Job 15 miles from Park Ridge
Medexus is a leading specialty pharmaceutical company with a strong North American commercial platform and a growing portfolio of innovative and rare disease treatment solutions. Medexus' current focus is on the therapeutic areas of hematology, oncology, auto-immune diseases, and allergy.
Position Overview
The Regional Medical Science Liaison (MSL) or Senior Medical Science Liaison (Sr. MSL) functions as a highly trained, field-based, scientific expert who engages health care professionals and external experts in a defined region in the exchange of clinical, scientific, and research information on one or more of Medexus' products. MSL or Sr. MSLs are responsible for developing and maintaining professional relationships with key stakeholders within their territory including healthcare professionals (HCPs), Investigators, Medical Thought Leaders, Advocacy organizations, Payors and Managed Care organizations, research scientists, government employees, etc. These interactions will be conducted in a compliant manner, and in accordance with all local, state, and national regulations and guidelines. Through scientific exchange, the MSL or Sr. MSL will collect key insights on disease states of interest, along with insights on key competitive markets, to share cross-functionally within various Medexus sub-functions. The MSL or Sr. MSL will also serve as a scientific partner and subject matter expert to internal colleagues and stakeholders.
Position Responsibilities
Function as the primary subject matter expert in the field for Medexus Medical Affairs.
Identify, establish, and develop ongoing, peer-to-peer relationships with key national and regional medical thought leaders including academic centers of excellence, managed care organizations, hospitals, and community practice organizations to build advocacy and engage in scientific exchange with these individuals.
Develop and manage medical thought leadership and key centers of excellence engagement plans.
Facilitate the submission of investigator-initiated trials and collaborative research inquiries, including the provision of guidance on the publication and presentation of clinical data, in accordance with company policies.
Support the creation of Medical Affairs documents in alignment with corporate objectives to include, but not limited to, slide decks, standard response letters, and speaker and internal training materials.
Support medical education programs, including speaker programs, scientific symposia, and community meetings for relevant health care professionals.
Contribute scientific and medical support for the Market Access team, in alignment with corporate objectives.
Contribute scientific and clinical expertise to the development and execution of promotional and educational activities.
Attend and participate in key professional society meetings to represent Medexus and further develop the relationship with the organization. Represent Medexus at medical/scientific conferences, advisory boards, outreach and advocacy meetings, and other activities, as requested.
Communicate on a regular basis with management and the project team information on the emerging standards of care, changes in the therapeutic area, and needs of clinicians in the community.
Serve as a field medical resource and respond to medical inquiries in a timely and accurate manner in accordance with company policies, and applicable laws, regulations, and ethical standards.
Other duties as assigned.
Education, Experience & Skill Requirements
Advanced degree in the scientific discipline required (MD, PhD, PharmD, MSN with direct clinical practice experience in oncology or a related field).
Minimum of 2-3 years hematology/oncology experience working as an MSL in a clinical area is preferred.
Experience in a small biotechnology or pharmaceutical environment is preferred.
Must be a highly flexible, results oriented, self-starter who enjoys working in a fast paced, challenging, matrix organization.
Prior experience in BMT (Bone Marrow Transplant) preferred.
In-depth clinical knowledge of therapeutic areas related to Medexus' products.
Strong understanding of pharmaceutical industry compliance regulations and guidelines pertinent to appropriate interactions with healthcare professionals and other customers.
Proficiency with the interpretation of clinical data and integration of clinical experience to communicate and discuss clinical findings in a variety of meeting forums.
Ability to create and deliver effective scientific presentations for internal and external customers.
Strategic with a strong business acumen.
Superior written and oral communication skills.
Ability to prioritize and manage time efficiently.
Demonstrates effective team building and teamwork skills at all functional levels.
Additional Information
Travel: up to 50%
Salary Range: $170,000 -$210,000
Location: Remote
Medexus Pharma is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, disability or any other characteristic protected by law. We assure you that your opportunity for employment with Medexus Pharma depends solely on your qualifications. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our employees, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at ******************* to request accommodation.
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Medical Science Liaison - Hospital/IV Antibiotics - Chicago, IL
Liaison Job 15 miles from Park Ridge
The Medical Science Liaison (MSL) is a field-based representative of the Medical Affairs Organization that supports and represents Shionogi Inc and its products with, and to, key opinion leaders (KOLs), clinicians, institutions, and professional organizations. This includes relationship building and management of KOLs providing for meaningful scientific exchange at national, regional and local levels in both academic and clinical practice settings. The incumbent addresses the specific needs of healthcare professionals (HCPs) by responding to unsolicited requests for information about our marketed and developing products.
As a clinical and scientific expert on the company and products, the MSL is responsible for building long-term relationships and establishing rapport with HCPs in hospitals, clinics, and academic centers through scientific disease state and product discussions that support current therapeutic concepts and ensure the safe and effective use of products. The incumbent is also a resource to company management regarding therapeutic area dynamics, business development, and KOL feedback. The MSL also works cross-functionally with internal departments and external resources on clinical and scientific matters.
At all times, the MSL fully complies with all applicable federal, state, and local laws and regulations as well as Shionogi Inc. Code of Conduct, policies, standards, work instructions, privacy and data guidelines.
Responsibilities
The following outlines the main duties of the role. This summary is not meant to be exhaustive but provides a high-level overview of the key activities of the role.
Establishes, manages, and maintains successful relationships with relevant healthcare entities including, but not limited to, KOLs, HCPs, academic institutions, and patient organizations to serve as the educational, research and clinical/scientific informational resource.
Designs and executes plans for the assigned MSL region with alignment to medical strategy and KOL priorities.
Identifies relevant HCPs in context of medical strategy and patient needs.
Responds to and documents unsolicited medical and scientific requests for information; liaises with investigators on unsolicited requests for investigator-initiated research submissions studies.
Delivers, and may develop/design, fair-balanced clinical and scientific presentations for HCPs, payors, and patient organizations in response to unsolicited requests for information on company products with medical review committee approval.
Identifies and trains speakers for advisory boards, symposia, and educational programs with presentation materials, including approved slide sets, abstracts, posters, etc.
Attends national and regional medical/scientific meetings and symposia as a representative of the company and engages in discussions with attendees as appropriate; attends scientific sessions and poster presentations, gathers information, and summarizes findings; cultivates professional relationships from interactions at these meetings.
Evaluates competitor research and information relevant to company therapeutic areas, objectives, activities, and product priorities; stays current on therapeutic advances; analyzes and applies relevant intelligence findings and presents data/insight to appropriate internal stakeholders.
Collaborates and works effectively across multi-disciplinary internal groups (Clinical, Regulatory, Commercial (Sales and Marketing), Legal, Compliance, etc.) to support Shionogi medical/scientific and business objectives. This includes providing disease state, clinical and scientific training as requested across functional teams and providing input to management on therapeutic and research advances, business development opportunities/risks, and KOL feedback.
Maintains a thorough awareness of medical/clinical, regulatory, compliance, and quality issues and processes as they apply to the Company's therapeutic areas and adheres to, and supports the standards established by the company.
Completes accurate and timely submission of administrative reports, projects, expense reports, training, KOL documentation, conference reports, and all other required documentation.
Analyzes operational data to identify trends, root causes, and opportunities for improvement. Develops and tracks key performance indicators (KPIs) and associated metrics as assigned by Medical Affairs leadership.
Designs and ensures delivery of training programs at high standards to build operational excellence capabilities within the team.
Works closely with cross-functional teams, including medical affairs, clinical operations, regulatory affairs, commercial and marketing, and quality assurance, to drive alignment and achieve operational goals.
Leads change management efforts to ensure successful implementation of process improvements and operational initiatives.
Regularly assesses industry best practices, internal needs, opportunities and challenges, and identifies fit-for-purpose opportunities to adopt and enhance medical impact and create operational efficiencies.
Other duties as assigned.
Minimum Job Requirements
Qualifications
Doctoral level degree in the life sciences program with strong clinical experience highly preferred. Post grad in infectious disease, epidemiology, antibiotic stewardship, or related fields highly preferred.
Previous MSL experience in the pharmaceutical/biopharmaceutical industry required.
Previous respiratory infectious disease experience preferred; experience in bacterial infections preferred.
5+ years MSL experience may be considered for a Senior MSL opportunity.
Experience in the hospital setting and IV antibiotics highly preferred.
Demonstrates clinical, scientific, and technical knowledge within infectious diseases, with pre- and post-launch product approval experience preferred.
Understanding of the pharmaceutical industry and business strategies.
Knowledgeable with current regulatory guidelines to ensure corporate compliance in all activities, including those related to scientific interactions, unsolicited questions, clinical trials, and research.
Behaves in an ethical and professional manner, adhering to the company's guidelines and regulatory requirements.
Competencies
Adept at building and maintaining relationships with key healthcare providers and other industry stakeholders.
Works collaboratively with internal colleagues within and across groups, as well as, external organizations across all levels and roles.
Communicates effectively and presents scientific and medical information to a wide range of audiences, including healthcare providers, researchers, industry, cross-functional colleagues, payors, and key opinion leaders.
Ability to manage multiple projects and initiatives simultaneously, and be able to organize, communicate, and prioritize work effectively.
Thinks strategically, identifies opportunities and finds innovative solutions to challenges to advance the interests of the company.
Demonstrated computer skills in MS Word, Excel, Outlook, PowerPoint, MS TEAMS, and video conferencing.
Demonstrated ability to be flexible and adapt to the changing healthcare environment, pharmaceutical industry conditions, healthcare professionals' and organizational needs.
Other Requirements
Ability and willingness to travel up to 75% of time by automobile, train, or air to accomplish MSL responsibilities. Typically, MSL travel consists of approximately 3 days a week in the designated MSL region and attending conferences and/or other meetings 6-10+ annually.
Must live within a commutable distance to a large airport.
Driving in a safe manner to required meetings and appointments.
Valid driver's license with a clean driving record and ability to pass a complete background check.
Must have valid licenses and credentialing required to conduct business in assigned territory.
Additional Information
The base salary range for this full-time, field-based position is $180,000-$210,000. Individual pay is determined by several factors, which include but are not limited to: job-related skills, experience, and relevant education or training. The range does not include the comprehensive benefits, vehicle allowance, bonus, long-term incentive, or any additional compensation that may be associated with this role.
EEO
Shionogi Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive equal consideration for employment opportunities based on valid job requirements without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, marital status, national origin, age, ancestry, citizenship, disability, genetic information, status as a disabled veteran, a recently separated veteran, Active Duty Wartime or Campaign Badge Veterans, and Armed Forces Service Medal Veterans, or any other characteristic protected by applicable law. It is the policy of Shionogi Inc. to undertake affirmative action in compliance with all federal, state, and local requirements to recruit a diverse pool of applicants and to ensure that our employment practices are, in fact, non-discriminatory.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request accommodations by calling ************ or by sending an email to ***********************.
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Medical Science Liaison - Central Region
Liaison Job 15 miles from Park Ridge
Medical Science Liaison
We are excited to announce that currently we are looking for Medical Science Liaisons with experience in viral liver disease, hepatology, Infectious Disease/HIV to initiate scientific dialogue within the therapeutic area centers through scientific discussions with clinical physicians, staff and other stakeholders, on behalf of our client. You will provide peer-to-peer educational dialogue in support of the clinical trial teams. In addition, you will ensure compliant and high-quality clinical scientific communication. You will be asked to contribute clinical insight to inform decision making on various aligned teams.
Minimum qualifications:
Advanced clinical/medical degree (Pharm D, MD, PhD) from an accredited college or university preferred with equivalent experience, Master's Degree required.
Prior MSL experience is required.
Minimum of 1 year therapeutic area (hepatology and/or infectious diseases) experience highly preferred.
Clinical trial experience preferred.
Valid driver's license required.
Travel up to 70% of the time required.
Knowledge of customer segments and market dynamics.
Demonstrated expertise in discussing scientific content and context to multiple audiences.
Demonstrated level of proficiency with support technology (PC and CRM tools, Microsoft Teams, SharePoint and Outlook).
Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated.
Excellent written and oral communication skills.
Fluent in English.
Knowledge of guidelines related to compliant scientific communication.
Knowledge of regulatory environment.
Position Descriptions and Duties:
Educate across the continuum of HCP's on liver disease, specifically viral hepatitis, in patient care as it relates to the treatment and diagnosis by providing an appropriate scientific exchange (fair-balanced scientific and technical assay and disease state information).
Serve as an internal medical and scientific resource responsible for knowledge of guidelines related to compliant scientific communication and knowledge of regulatory environment.
Work with internal stakeholders to share relevant actionable insights.
Support the use of our client's products through HCP advocacy development and implementation of peer influence programs.
Contribute insights to development of scientific knowledge about the current competitive landscape.
Upon request, presents clinical data to healthcare professionals (scientific peer to peer) including physicians, academic institutions, researchers, and other health care professionals.
Work with stakeholders of clinical research trials.
Work alongside Clinical Trial Leads and CRAs.
Provide approved information to customers to ensure access to current medical and scientific information as necessary.
Upon request, assist with special internal projects and presentations.
Support advisory events to gain feedback from advisors.
Attend medical congresses to develop relationships, build advocacy, and present key data. Represent our client at scientific congresses and/or advisory boards.
Strong presentation, analytical and customer service skills.
An understanding of Medical Affairs and clinical development strategy. Support development and execution of regional territory plans.
Excellent communication and organizational skills.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
The potential base pay range for this role is $180,000 - $200,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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Medical Science Liaison - Cardiology
Liaison Job 15 miles from Park Ridge
Are you ready to join Connecticut Innovation's vibrant community of innovators? Connecticut Innovations (“CI”) is Connecticut's strategic venture capital arm, and we are passionate about serving our portfolio of 220+ companies across various industries, with strengths in life sciences, technology, and climate tech.
Come join one of our quickly growing portfolio companies, Perosphere Technologies!
About Perosphere Technologies
Perosphere Technologies is changing the way decisions are made for patients at risk for bleeding. A private medical technologies company, Perosphere is focused on development and commercialization of the novel PoC (point-of-care) Coagulometer, which informs diagnosis, treatment, and prevention through precision data, made immediately accessible to all. It is the only point-of-care (POC) diagnostic tool that effectively and swiftly tests clotting times across drug classes, including Direct Oral Anticoagulants (DOACs). The fast diagnosis and related appropriate treatment decisions the PoC Coagulometer enables will help establish a new standard of care in hospital emergency departments for patients at risk for bleeding and has the potential to improve efficiency, provide significant cost savings, and better patient outcomes.
Perosphere Technologies is funded by Advantage Capital Partners, Ambit Health Ventures, Connecticut Innovations, Ogden, and others, and has been awarded multiple federal grants from the National Institutes of Health (NIH).
Why Work at Perosphere Technologies?
1 out of 3 DOAC Patient Admissions are incorrectly diagnosed and treated
Perosphere's Coagulometer (ClotChek) is the only PoC device that can test coagulation in patients on DOACs
~$1 billion market opportunity across Emergency Department, DOAC Outpatient, and Heparin Inpatient segments
$1 billion in cost reduction to hospitals and payers in the US, with improved standard of care
Coagulometer readers and cuvettes manufactured under cGMP, ready for commercial production with launch in Europe in 2024 and U.S. to follow
Company has doubled its employees in the last 15 months, with more planned hiring in 2024 and 2025
Medical Science Liaison (MSL)
We are seeking a highly skilled and motivated Medical Science Liaison (MSL) with expertise in coagulation to join our team. The MSL will serve as a key scientific resource for healthcare professionals, providing fair balanced, objective, scientific information and education.
This role requires strong scientific acumen, excellent communication skills, and the ability to develop and maintain relationships with opinion leaders (OLs), researchers, and healthcare providers.
Key Responsibilities:
Act as a scientific expert in coagulation disorders, providing accurate and balanced information to healthcare professionals and stakeholders.
Develop and maintain relationships with KOLs, academic institutions, and healthcare organizations in the field of coagulation.
Act as a liaison between Perosphere and KOL's throughout initial product launch phase of clinical evaluations ensuring proper understanding of device and clinical utility. Support collection of clinical data and/or use cases.
Support creation of publications and/or clinical protocols
Respond in a timely manner to unsolicited scientific inquiries of hospitals, medical centers and population health decision makers integrating scientific data including real world evidence into real life practice to meet customer needs.
Presents data and information in a manner appropriate to the audience and request.
Collaborate with cross-functional teams, including Research & Development, and Commercial teams, to ensure alignment with company objectives.
Attend and represent the company at relevant medical conferences, symposia, and professional meetings.
Actively participate in team calls, trainings regularly sharing of scientific perspective.
Ensure compliance with all regulatory and ethical standards in the dissemination of scientific information.
Qualifications:
Advanced degree in a scientific field (e.g., PharmD, MD, PhD) with expertise in cardiology, hematology, coagulation, or related disciplines.
Written and spoken proficiency in English.
1-5 years of experience in a similar role, preferably in the pharmaceutical or biotech industry.
Excellent interpersonal, presentation, and written communication skills.
Ability to travel up to 50% to meet with stakeholders.
Proficiency in analyzing and interpreting scientific data and research.
Experience building and maintaining collaborative relationships with OLs and other healthcare professionals.
Note: The above job description is a general overview of the responsibilities and qualifications for a MSL role. Specific requirements may vary depending on the company and its unique needs.
Perosphere Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Medical Science Liaison- CNS (Chicago)
Liaison Job 15 miles from Park Ridge
Medical Science Liaison- CNS (Chicago)
Apply locations Remote time type Full time posted on Posted 2 Days Ago job requisition id R8704
Customer Engagement Model
Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver, and HCP needs in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.
The local ecosystem approach creates a unified focus among account management, medical, patient access, and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps.
In Otsuka's evolved customer engagement model, a Health Science Associates (HSA) will engage HCPs through a variety of in-person, virtual, and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical & Scientific Liaison (CSL) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership, and real-world evidence. A Patient Education Liaison (PEL) works to inform, educate, and enhance the experience of patients throughout their care continuum.
The HSAs are led by Ecosystem Leads and grouped into regional areas. Ecosystem Leads are led by Regional Leads with significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also be shifting to a team-based approach to drive customer engagement quality, accountability, and cohesion around patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do.
Position Overview - Medical Science Liaison
As an integral member of the ecosystem team for Otsuka's new ecosystem-based customer engagement model, the Medical Science Liaison (MSL) contributes to the development of the ecosystem strategic business plan and identifies key stakeholders that are vital to the ecosystem.
The Medical Science Liaison (MSL) is a credible partner responsible for providing clinical, scientific, and health economic information related to disease states and the appropriate utilization of approved Otsuka products within an ecosystem. This field-based position will engage with Key Influencers (KIs), Local Practice Leaders (LPLs), healthcare providers, and patient groups within their ecosystem to further patient outcomes aligned with the overarching objectives of Otsuka. In collaboration with their ecosystem partners, CSLs contribute to the customization of the region business strategy to meet local ecosystem needs and are responsible for the medical and educational requirements of their customers. In addition, CSLs may be responsible for covering multiple products within a therapeutic area, as well as engaging in broad clinical and scientific discussions that impact patient care, resulting in rich customer insights shared within the ecosystem.
Key Activities and Responsibilities
As part of the ecosystem team contributes a clinical and scientific perspective to the local execution plan that addresses ecosystem, and customer challenges, issues, and opportunities, to bring about improved patient care and outcomes. This extends to include coordination around execution of field activities.
Build, cultivate, and leverage external relationships with key scientific and medical customers and organizations within their ecosystem to ensure strong understanding of evolving healthcare trends, disease state, Otsuka products, systems, and services across the ecosystem landscape, including KIs, LPLs, Key Decision Makers (KDMs), and Patient Advocacy.
Maintain a comprehensive understanding of the ecosystem to ensure alignment with Otsuka's patient-centric strategy and priorities, including provision and delivery of optimal patient care.
To be a credible source of evidence-based information that demonstrates the value of Otsuka and its products from the clinical, economic, and humanistic standpoint and works in partnership with providers, payers, and other key stakeholders to apply practical real-world solutions to improve patient outcomes.
Build and cultivate important internal working relationships across the matrix team to ensure an enterprise approach when working with customers. Be accountable to regional Field Medical Affairs leadership to shape and execute on local medical strategies within planned timelines.
Actively contribute to planning, content development, and dissemination of disease state information to customers in the field on a regular basis using the remote customer engagement platform.
Disseminate disease state and healthcare landscape information to customers in the field on a regular basis utilizing remote customer engagement platform.
Responsible for delivering the training and evaluation of promotional and disease state speakers.
Serve as part of Otsuka's internal speaker bureau in support of product educational needs across the ecosystem.
Collect and submit medical insights that drive decision making and prioritization of evidence generation efforts and healthcare solutions, including sharing at the local ecosystem level.
Assist with Otsuka's clinical trials program, including registrational, post-marketing and Investigator-Sponsored Trials (ISTs), health economic outcomes research, and other specific medical collaborations; provide clinical expertise and feedback regarding operational management of clinical trials to ensure optimal site selection and performance.
Support other areas of the organization including Safety & Pharmacovigilance for investigation of safety-related issues, Sales Training medical education on an ongoing basis including new hire and POAs, and the Field Medical Center of Excellence for mentoring and sharing of best practices.
Qualifications
Advanced degree in Pharmacy, Medicine, Biological Sciences, Health Services Research, or Public Health (PharmD., M.D., PhD. or D.Ph.) is required.
Relevant therapeutic area knowledge is required.
Understanding of the interconnectivity of health systems, overall delivery of patient care and experience working with healthcare professionals and other decision makers.
Minimum of 3-5 years related work experience (clinical, health system or industry).
Outstanding business acumen; knows the industry, Otsuka's business model and value proposition, key competitors, and other marketplace factors/dynamics. Able to identify solutions with the overall goal of improved patient outcomes.
Excellent communication and collaboration skills; exhibits professional maturity, confidence, and competence. Strong conflict resolution skills: proven ability to achieve conflict resolution effectively and quickly with affected parties and work in a cross-functional environment.
Knows how to summarize and communicate complex information and business objectives in a concise and effective way during presentations and other interactions.
Understanding of industry legal, regulatory, and compliance landscape.
Ability to work in an ambiguous environment undergoing transformation.
Demonstrates behaviors aligned with the Otsuka Corporate Brand including Perseverance, Unconventional Thinking, and Humility.
Business travel, by air or car, up to 70% of time depending upon size of ecosystem.
Territory includes: Northern IL, WI, Upper Peninsula of MI.
Preferred living location is Milwaukee area.
Competencies
Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.
Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
Empowered Development - Play an active role in professional development as a business imperative.
Minimum $146,955.00 - Maximum $210,100.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws.
Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; **********************************************
Disclaimer:
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request.
Statement Regarding Job Recruiting Fraud Scams
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc., and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ********************************************************
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************** or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
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Senior Medical Science Liaison, Malignant Hematology- IN-Southern IL-East MO, KS-West MO
Liaison Job 15 miles from Park Ridge
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
The Opportunity
The Therapeutic Area Medical Science Liaison (TA MSL) is a credible scientific partner responsible for providing clinical and health economic information related to disease states and the appropriate utilization of Genentech medicines (approved and pipeline). This field-based position will engage with healthcare providers, population health decision makers, and patients within their region(s), to further patient outcomes aligned with the overarching objectives of Genentech. In collaboration with their regional partners, TA MSLs are accountable for co-creating the local medical strategy and delivering for their customers. In addition, TA MSLs may be responsible for covering multiple medicines, as well as engaging in broad scientific discussions about patient outcomes and total cost of care, resulting in rich customer insights shared with key stakeholders across the organization.
Preferred States of Residence
IN, Southern IL, East MO, KS-West, and MO
Key Responsibilities
Ensure end-to-end customer experience for TA specific customers in the region.
Demonstrate deep scientific expertise in assigned molecules/products and therapeutic areas to exchange relevant information with thought leaders and healthcare decision makers.
Build and leverage relationships with key external scientific and medical customers to understand evolving healthcare trends.
Have proficiency in topics beyond scientific exchange, such as value/cost of care discussions and AE management.
Engage in continuous learning within the therapeutic area, actively participate in upskilling programs, and adhere to guidelines and procedures.
Who you are
Required Qualifications & Experience
Advanced Clinical/Science Degree (e.g., MD, PharmD, PhD, MSN, NP, PA etc.). BSN with extensive field medical experience with a pharmaceutical company.
Minimum of 5 years related work experience (clinical, managed care, or industry experience).
Proficiency in GCP (Good Clinical Practice) and ICH (International Conference on Harmonization of Technical Requirements for Registration of Pharmaceuticals for Human Use).
Relevant therapeutic area knowledge, comprehensive understanding of product and safety profiles, and familiarity with managed care, health economics, reimbursement, and legal and regulatory landscape in the pharmaceutical/biotechnology industry.
Preferred Experience
Prior experience as a field medical science liaison.
2 or more years' clinical or health economic research experience (either in industry or in another, related setting).
2 years' experience in therapy area.
In-depth knowledge of Phase IV/post-marketing drug development.
Location and Travel Requirements
Business travel, by air or car, is required for regular external business meetings with customers and intermittent internal company meetings (up to 70% of time).
This position requires significant use of a company-provided car to perform the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.
Applicants should reside within 30 miles of a major airport and should reside within 50 miles of the established territory. Preference will be given to applicants who reside within preferred states of residence listed above.
The expected salary range for this position is $157,100-291,700. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Relocation benefits are not available for this job posting.
Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.
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Medical Science Liaison, Oncology - Chicago
Liaison Job 15 miles from Park Ridge
At Hologic, we're an innovative medical technology organization that enables healthier lives everywhere, every day. We are also a company that prospers and grows, which is why we've been able to expand our offerings to empower even more people and champion women's health.
What powers our growth across Breast & Skeletal Health, Diagnostics and GYN Surgical Solutions is also what differentiates us: the exceptional and clinically proven capacity of our products to detect, diagnose and treat illnesses and other health conditions earlier and better. This clinical superiority creates high expectations, which we fulfill by continually challenging ourselves to improve health through better technology, education and market access. None of this would be possible without the talent and passion of our employees. Together, our expertise and dedication to developing and sharing more robust, science-based certainty drives our global presence and a promising pipeline that responds to the unmet health and wellness needs of women, families and communities. While we focus on women's health and well-being, we are committed to having an even broader benefit on the world. Together, we advocate for better health and wellness through solutions that provide ever greater certainty and peace of mind.
Hologic Oncology Services is seeking a field-based Medical Science Liaison (MSL) responsible for bringing together and communicating the scientific and clinical benefits of the Hologic Oncology product portfolio to health care providers. A successful MSL understands and articulates at the highest clinical level all technical aspects of the products yet appreciates commercially what is necessary for the product to be fully implemented.
Duties & Responsibilities:
Facilitate the exchange of medical and scientific data to a targeted audience including key opinion leaders (KOL's), physicians, and other health care providers regarding Hologic Oncology products via in-person or virtual presentations to increase awareness of products.
Support cross-functional teams in initiatives such as faculty speaker training, sales training and review of promotional and educational materials.
Identify and recommend potential participants of advisory boards, Medical Education speakers and other medical/scientific topics of mutual interest.
Participate in regional commercial training and strategy development meetings to assist in the building of a strong regional business unit.
Present technical content at regional speaking engagements (Roundtables, Grand Rounds, Tumor Boards, etc.) with physicians to broaden clinical understanding.
Maintain clinical, scientific, and technical expertise via attendance as directed at conferences, technical meetings and symposia, review of scientific journals and partnership with product and technology experts.
Conduct medical and scientific education and support for the field organization to increase Oncology presence and market awareness.
Travel within the assigned region to establish and maintain relationships within the clinical and scientific communities. The assigned region may adjust as necessary.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
Ability to work successfully in a team environment, and communicate regularly with other MSLs, sales management, marketing, and R&D to understand scientific/clinical information, business strategies, and market dynamics in order to execute the appropriate clinical discussions with customers.
Ability to rapidly acquire knowledge of applicable disease states that are reflected by the use of Hologic Oncology products.
Ability to rapidly acquire knowledge of the competitive landscape in the oncology diagnostics industry.
Ability to communicate complex messages clearly.
Excellent verbal and written communication skills, with experience writing and publishing materials for peer-reviewed publications preferred.
Excellent public speaking skills required.
Excellent scientific analytical skills.
Ability to integrate and apply feedback in a professional manner.
Education:
Ph.D. in an applicable scientific discipline required; with post-doctoral fellowship training in a biomedical science discipline desired.
Experience:
One to three years clinical, medical or scientific experience within a medical device, biotechnology or pharmaceutical company.
Specialized Knowledge:
Oncology expertise and experience is preferred.
Expertise in Microsoft Windows and Office, specifically Outlook, Word, PowerPoint, Excel and other popular business software desirable.
Additional Details:
Work is performed in a home office, medical office and conference environments.
Regularly required to travel up to 75% of the time, and may include overnight and weekend travel.
The annualized base salary range for this role is $140,900 to $220,400 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
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(Senior) Medical Science Liaison, External Research
Liaison Job 15 miles from Park Ridge
Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
We are looking for a high-performing and experienced Senior Medical Science Liaison (Sr. MSL) to support the commercial, research, and educational objectives of the company. We are seeking a field-based MSL with a strong clinical and scientific background in oncology, genomic testing, and excellent communication skills to educate healthcare providers about Tempus assays and technologies. We are considering candidates residing either in Chicago or in a field-based location within the US.
Responsibilities
Provide medical support to strategic account managers (Precision Medicine Program Managers) to ensure successful management of research discussions and intake of study concepts for potential collaborations.
Engage academic KOLs and investigators in oncology to work on collaborative external research with Tempus, including investigator-initiated trials, assay grants for biobank samples or prospective trials, and real-world retrospective data studies.
Proactively seek opportunities for incorporating Tempus assays into high-impact external research, including collaborations with cooperative group trials and pharmaceutical trials (company-sponsored or investigator-led trials).
Identify data gaps and clinical unmet needs in key cancer types for each Tempus assay platform or molecular signature.
Assess study proposals received from investigators for completeness, clarity, feasibility, clinical and scientific merit, and strategic value.
Serve as research liaison between internal data scientists and external academic investigators for all study-related communications, including iterative workflows in reviewing analyses and study results.
Support medical writing of abstracts, data presentations, and manuscripts on external research study collaborations.
Support engagements with potential research collaborators through regularly scheduled specialty-specific Tempus+ Working Group meetings, which include faculty from a broad range of academic and community oncology centers.
Manage and leverage KOL relationships gained through study collaborations to support broader research and educational interests for the organization.
Collaborate with the Medical Affairs Team and other internal teams in supporting medical advisory boards.
Contribute to team tracking and management of the External Research Portfolio, including abstract and Publication Planning/execution efforts.
Support the development and management of a Medical Research Strategy and Scientific Exchange Plans to guide the prioritization of new external research investments through conducting biannual clinical reviews of unmet needs for biomarkers for immunotherapy and targeted therapies, tumor response monitoring, and minimal residual disease in each cancer type.
Liaison cross-functionally with internal stakeholders in Medical Affairs, Marketing, Sales, R&D, Clinical Development, Biostatistics, Bioinformatics, and AI engineers.
Attend oncology conferences and cooperative group research meetings with the objectives of connecting with KOLs and providing comprehensive meeting synopses and summaries of high-impact scientific content.
Continuously update internal stakeholders on relevant medical and scientific knowledge as well as proactively sharing market intelligence.
Required Skills
2+ years of Medical Science Liaison or other Medical Affairs experience in the diagnostics, biotech, or pharmaceutical industries is required.
Ability to project manage up to 25-30 individual study collaborations in different phases of execution is essential.
Ability to work with commercial field-based sales and business account managers is essential.
Ability to communicate, liaison, and manage expectations effectively with KOLs and academic researchers is essential.
Existing KOL relationships in the field of oncology is preferred.
Strong public speaking skills and ability to effectively communicate relevant scientific topics and concepts internally to cross-functional teams and externally to physicians and researchers.
Working knowledge of statistical methods and clinical trial design principles is preferred.
Working knowledge of genomic laboratory-developed testing (LDT); familiarity with CLIA-88, CAP, Sunshine Act (2013).
Self-starter with an ownership mindset able to work and deliver on tight timelines.
Ability to travel (up to 50%).
Educational and Experience Requirements
Advanced scientific or medical degree (PhD, PharmD, MD, MSN, BSN).
Advanced knowledge and experience in molecular oncology, biomarkers, and diagnostic platforms in clinical oncology is required.
Experience in medical writing for abstracts, scientific presentations, and manuscripts is required.
Formal education and experience in conducting translational or clinical research in oncology is strongly desired.
Experience working in clinical settings, particularly within academic institutions, is strongly desired.
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Senior Medical Science Liaison II
Liaison Job 15 miles from Park Ridge
Sr MSL II, Chicago
This function will serve as a field-based medical expert and will be responsible for building/strengthening collaborative relationships in support of Replimune clinical development initiatives. This will be fulfilled mainly through the development of excellent working relationships with key opinion leaders, clinical sites, and internal stakeholders. Additional responsibilities include collection and internal dissemination of competitive intelligence, supporting portfolio expansion, and driving key pre-launch, launch, and post-marketing initiatives.
This is a field-based role and can be located in the following areas: Illinois, Wisconsin, Indiana, and Michigan.
To be considered, candidates must live in the outlined geography and must be willing to travel up to 50-75% of the time, including travel to our Woburn, Massachusetts Headquarter Offices as business needs require.
Responsibilities
Identify key national and regional oncology thought leaders and priority customers, build and maintain advocacy with these individuals, and function as their primary scientific contact with Replimune.
Participate in the collection and exchange of scientific/technical information important to Replimune development efforts (serve as a field-based extension of the in-house clinical team).
Assist in the management of relationships between key opinion leaders and corporate product teams.
Accumulate key competitive information to aid the clinical and marketing teams in product/brand development.
Identify, initiate, coordinate, evaluate and monitor investigator-sponsored studies intended to support the clinical and scientific strategy of Replimune products.
Help develop and manage timelines for publication plans of investigator-sponsored studies.
Assist in the identification, evaluation, and engagement of potential investigators for Replimune corporate trials.
Assist the clinical trials team, as needed, in the ongoing support and communication with investigators on Replimune corporate trials.
Educate priority customers on research and development projects.
Develop key advocates as speakers to support Replimune products and strategies.
Assist in the development of, and participate in, regional advisory boards and medical education programs.
Qualifications
Educational requirements:
NPs, PAs, PharmDs, or PhDs will be considered. Advanced degree in medical science (MD, PharmD, doctorate in nursing, or PhD) is strongly preferred. Candidates without an advanced degree are required to have at least 7 years of industry MSL experience in the therapeutic area, and 8 - 12 years overall related experience.
Experience and skill requirements:
A minimum of 3+ years previous MSL experience in the therapeutic area of interest required.
Patient care clinical experience in the therapeutic area (including sub-specialty) preferred.
Leadership experience (with direct reports or as an individual contributor) is a preferable trait.
Strong project leadership and management history required.
Ability to efficiently manage time and priorities.
Strong leadership skills and the ability to compile and disseminate information to others in a cohesive fashion to assure a clear understanding of project status and direction.
Solid understanding of drug development and life-cycle development of a product.
Ability to cultivate and maintain relationships with thought leaders and to establish trust through the consistent demonstration of scientific expertise and satisfactory follow-through to requests from thought-leaders; the ability to work effectively with key decision makers, both within and outside the Company.
Excellent communicator, skilled at diplomacy and capable of effectively combining science and relationship building.
Ability to understand and translate external customer and/or internal client needs into effective decisions and to drive results and strive for continuous improvement with high performance in the face of adversity a must.
Willingness to travel extensively. Contribute scientific and clinical expertise to the development and execution of commercial educational activities.
Provide clinical resources for programs supporting sales/sales training and marketing efforts and professional services.
Represent Replimune at major oncology meetings and conferences, including meetings of the NCI Cooperative research groups.
Location
This is a field-based role and can be located in the following areas: Illinois, Wisconsin, Indiana, and Michigan. Candidates must be open to travel up to 50-75% of the time, including travel to our Woburn HQ, every 4-6 weeks or as business needs require.
Field Based Position: candidates must live within the geography to be considered.
Replimune is an equal opportunity employer.
Replimune now requires COVID vaccination disclosure for all US employees.
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Legal Intake Specialist
Liaison Job 15 miles from Park Ridge
About Us
Bridge Legal is a hyper growth Legal Tech startup that provides Software, Marketing, and Intake Services for Mass Tort Law firms. Our cloud platform is designed to power the end-to-end client journey for those who have been injured and harmed. Through our software, we enable our law firm clients to fight for the rights of the “little guy” with AI, automation, analytics and workflow.
We pride ourselves on being at the forefront of helping provide individuals access to the legal system and bridge the justice gap by enabling law firms to use technology and AI to serve more clients than ever before.
At Bridge Legal, we believe that teamwork and collaboration are the key drivers of success. Our team is made up of talented and passionate individuals who work together to achieve our goals and deliver exceptional results. We value open communication, mutual respect, and a willingness to go above and beyond for our customers and each other. If you're looking for a supportive and collaborative work environment where your ideas and contributions are valued, we invite you to join our team.
Mission
The mission of the Intake Specialist is to help those individuals get connected with our law firm customers by engaging with them and walking them through the process of retaining the firms' services.
Status: In Office
Outcomes
Generating revenue through phone-based communication
Knowledge: Develop mastery of subject matter relevant to firm's intake criteria
Performance: Exceed targets for New Intakes Started and New Intakes Completed per Day within 30 days
Service: Deliver an outstanding level of service that reflects favorably on our law firm customers and leaves a positive lasting impression on their potential clients
Professionalism: Ensure that your interactions with the lawyers and staff working for our law firm customers continue to leave them proud to have us representing their firm and delighted to be working with us
Accountability: Ensure that all Pending Intakes are followed up with in a timely fashion
Culture: Contribute to our culture of hard work, collaboration and driving positive outcomes through your efforts and your interactions with our team
Skill and Qualifications:
A clear and articulate speaking voice
Previous experience in a professional office environment highly desired
An outgoing and charismatic personality - You can provide the empathy, humor, and / or professionalism warranted by a given situation
Great listening skills - You have an ability to discern the relevant details from the extraneous details in your conversations with potential clients
Ability to control a conversation - You ensure necessary topics are covered efficiently without leaving the other person feeling rushed. When questions come up, you provide clear and concise answers before pivoting to the next question of your own that needs to be covered.
Patience and empathy - You're comfortable talking to people from all sorts of different backgrounds at a time when they're struggling with a difficult situation.
Strong closer - When somebody indicates that they'd like to move forward, you help them swiftly complete the steps necessary to turn that decision into positive action. You ensure that all their questions are answered clearly and accurately so that they feel well-informed and confident in their decision before returning focus to completing the next step.
Clear writing ability - You leave detailed notes that are easy for your teammates, the lawyers, and their staff to read and understand.
Driven to succeed - You're eager to do whatever is needed for both you and our team to exceed targets.
You thrive in a learning environment - You're eager to have others listen to your calls, to embrace constructive feedback, and to incorporate coaching points into your future conversations. You're able to frame your own feedback for others in a positive and non-judgmental way.
Flexible / Adaptable - Priorities can sometimes change suddenly and you're ok with that. You can roll with the punches and shift focus as needed to achieve our goals together.
What We Offer
Competitive compensation with optimized health benefits (medical, vision and dental), 401K and FSA/HSA benefits
Unlimited PTO
Bonus opportunities based on performance
Flexibility for a great work life balance
Work building located in the heart of the city with beautiful views
Comprehensive training and mentorship on an ongoing basis with career growth opportunities
A friendly and diverse work environment with supportive colleagues and leadership team
Professional autonomy
Bridge Legal is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status as defined by applicable law. We welcome and encourage candidates from diverse backgrounds and experiences to apply for open positions."
Associate Director - Medical Science Liaison - Rheumatology- ND, SD, MN, WI, IL, East MO
Liaison Job 15 miles from Park Ridge
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Associate Director- Medical Science Liaison (Rheumatology: ND, SD, MN, WI, IL, East MO)
Purpose:
Scientific and Clinical Experts (SEs/CEs) are individuals who are noted for their expertise in a therapeutic area and as a result have special needs for in-depth and cutting-edge information, because they treat patients, design and implement novel research, and educate colleagues and students. The Medical Science Liaison (MSL) program is specifically designed to meet these needs through a field-based group of medical professionals with deep content knowledge about specific disease states, Lilly and competitive compounds and the landscape within the therapeutic areas they represent. MSLs recognize and communicate feedback and insights of strategic importance from their interactions with SEs and CEs, to better inform Lilly's strategic direction for research and commercialization. By facilitating scientific exchange between industry and the scientific community, MSLs have the opportunity to shape the future of healthcare by providing needed information that addresses important clinical and scientific questions.
Responsibilities:
Scientific knowledge
: MSLs will be required to engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent. This will enable the MSLs engagement in scientific exchange to respond to the diverse medical information needs based on customer requests. As a result, the MSL will establish themself as a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific information requested by their customers.
Customer engagement
: MSLs will spend the majority of their time on customer facing activities. Through the application of emotional intelligence, strategic thinking and a deep understanding of their customers, MSLs will act as one of the primary interfaces between Lilly medical and SEs/CEs to deliver a positive customer experience and utilize MSL capabilities that enhance customer engagement. Additionally, MSLs connect SEs/CEs with other Lilly resources or internal business partners as appropriate and facilitate collaborative research and external opportunities.
Territory ownership
: MSLs will be expected to demonstrate strategic analysis, planning, and prioritization to maximize efficiency. They will implement and evaluate a strategic territory plan prioritizing core MSL activities and take personal accountability for results. There is also an expectation for compliant partnerships across all Lilly field roles sharing customers to create an appropriately coordinated experience. MSL will effectively utilize territory analytics for customer identification and routing prioritization.
Strategic vision and leadership
: MSLs effectively synthesize and communicate actionable customer/clinical insights to internal Lilly medical and cross functional teams. MSLs use good judgement in decision-making and escalate issues as appropriate. They cultivate internal networks and collaborate effectively across functions including working closely with other field-based colleagues. They embrace change, exercise strategic agility with evolving business needs and utilize innovative resources.
MSLs should demonstrate the Team Lilly Behaviors (Include, Innovate, Accelerate, and Deliver) at all times in their work with peers and other Lilly colleagues. Within their own team, MSLs are expected to contribute to team goals and be an effective teammate. The MSL will execute the role in a compliant manner, adhering to all governing internal and external requirements, procedures, and laws, demonstrating good judgement at all times.
Minimum Requirements:
Advanced degree in health sciences (e.g., PharmD, MD, PhD in a medically related field) required with 2-3 years of relevant clinical or therapeutic area experience desired.
Masters or bachelor's level degree in health sciences (e.g. BSN, RPh, PA, NP) considered if 5 or more years clinical, research or industry experience in relevant therapeutic area is present.
Field based position requires ability to travel up to 80% and work up to 4 to 6 weekends a year.
Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
#J-18808-Ljbffr
Coordinator
Liaison Job 6 miles from Park Ridge
Coordinator, Property & Client Services
What we offer
Reporting to the General Manager and supporting the Center Management Team, this is a full‐time role responsible for all center‐level administration, including but not limited to service contract and vendor administration, finance administration, and tenant administration and coordination. Coordination and execution of the on‐site Specialty Leasing and Brand Ventures program, and providing all customers including guests, retail partners, contractors, and internal cross‐functional teams with an exceptional service experience, while always maintaining compliance with company policies and procedures.
Scope
Contracts Administration (Service Contracts, Work Orders & General Expenditure)
Maintains the Center Contract Log: logs new contracts, amendments and follows up with Facility Operations on expirations that require a new contract or renewal.
Works in partnership with Facility Operations, drafts work orders and service contracts, checks and updates forecast expenditure balance.
Monitors and manages compliance of center teams with the Contract Policy and Finance Authorization Matrix.
Through Procore, supports the bidding process:
Performs Know Your Partner/GAN Compliance checks.
Notifies vendors of recommendations.
Collects vendors' Certificates of Insurance.
Drafts contracts and issues to vendors for execution.
Uploads vendor executed contracts and follows through internal approvals.
Reconciles costs to process vendor payment.
Creates and processes Change Orders.
Attends weekly progress meetings with Facility Operations and follows through assigned actions.
Supports Facility Operations in the preparation of work permits for center contract works (e.g. sprinkler drain‐ down) and furnishes contractors with relevant permits (through the Sine visitor management system for Flagships and manually for Regionals)
Finance Administration (Accounts Payable, Accounts Receivable and Other Finance Processes)
Accounts Payable (CAM/center‐specific and CAPEX):
Processes payables (PO/PA‐Invoices)
Matches invoices to purchase orders/projects.
Obtains necessary back‐up documentation.
Routes invoices and follows up payments with corporate Accounts Payable and Fixed Assets.
Monitors payable system for invoices on hold, coding errors etc. and troubleshoots with Facilities Director/General Manager.
Accounts Receivable:
Supports the General Manager, Operating Manager and AR Manager, as instructed.
Responsible for uploading request and back‐up documentation into the Box file for the Portfolio Associate to action.
Violations (OTH)
Construction (CCH) Manual Billing
Services Sold (SVS)
Legal Manual Billing
Receives manual checks and maintains the Check Log for recording and auditing receipt of manual checks. Arranges FedEx delivery of manual checks to the centralized lockbox.
Specialty Leasing Percent Rent Billing:
Obtains sales from Tenants in accordance with lease terms, follows‐up on any outstanding data to full completion and uploads data into Salesforce.
Verifies Tenant billing on the monthly Rent Roll and issues to the General Manager for approval.
Calculates percentage rent billing from sales data and creates/processes/sends manual bill.
Month End/Quarter‐End/Year‐End Processes:
Prepares a list of accruals and collates back‐up documentation. Verifies accruals in system and assists the General Manager with the forecast.
Reconciles P‐card expenses, uploads receipts, and verifies payment.
Centers with central Plant - prepares Central Plant Union (Engineers) payments:
Calculates Union Dues/Annuity/Pension, creates invoice for overtime and bill‐back.
Creates a check request for Dues/Annuity/Pension and submits into Nexus, routes to Accounts Payable.
Specialty Leasing & Brand Ventures Coordination of Center‐level Program
Supports Specialty Leasing and Brand Ventures operations. Responsible for center‐level coordination and management of ALL temporary in‐line and common area mall activations, including Retail Merchandizing Units (RMUs), pop‐up in‐line stores, and kiosks.
Performs center walks/inspections, ensures Tenant activation complies with visual merchandising Design Guidelines.
Monitors pipeline activity, distributing reports to center team, and plans the activation schedule.
Arranges regular communications with center teams to align on activity (General Manager/Asst. General Manager/ Facility Operations.
Arranges regular communications with the Specialty Leasing team to plan the schedule, align on Tenant requirements and troubleshoot issues.
With support from Marketing, liaises with Tenants on retail and center operations, sales, and customer service, optimizing performance and income.
Obtains permits from the local authority, where required, and supports Tenants with the same.
Obtains Tenant Certificates of Insurance and uploads to Salesforce.
Obtains Tenant signage proposals and internal approval from Retail Design Management, ensures the Tenant implements according to the approved specification.
Coordinates the roll‐on roll‐off of units, issues instructions to Facility Operations and follows through to completion.
Issues meter readings and utilities supplier information to Tenants (in‐line stores and kiosks only).
Inventory management in partnership with Facility Operations:
Communicates maintenance and repairs. Creates associated purchase orders/invoices and forecasts for expenditures.
Checks Exiting Condition Reports are completed for all vacant, outgoing in‐line units and kiosks.
Maintains an equipment and asset inventory schedule.
Takes photos of activations, media, and space opportunities and uploads them to Salesforce as required.
General Coordination & Duties
Sales Collection:
Obtains sales from ALL permanent and temporary retailers in accordance with lease terms and uploads data into sales tracking system.
Completes Sales Report sign‐off and issues to the General Manager for approval.
Processes Open/Closed/What's Happening Notices in accordance to policy.
Uploads executed storage leases in the system.
Processes mail - receives, opens, scans and mails: Certificates of Insurance, manual checks (mails to the lockbox), invoices, other general information.
Prepares Tenant Operational Defaults for breach of lease covenants, issues to the General Manager for signature and distributes to the Tenant.
Coordinates URW Connect:
Uploads URW communications from Management Team to Tenants.
Responds to Tenant requests and communicates these to relevant team members for follow‐up.
Processes Tenant requests for works and approves after hours work permits (checks insurance, reviews work in conjunction with Facility Operations).
Attends weekly staff meeting and customer service (“Style” program) sessions.
Attends required training classes and programs.
Other duties, as assigned.
What we are looking for
BA or BS degree or equivalent experience required.
2‐3 years' prior experience in an administration role, working with cross‐functional teams.
Experience of basic finance administration: processing purchase orders/invoices, assisting with accruals and budget forecasting.
Proficient in current Microsoft Office software including Outlook, Word, Excel, PowerPoint, and SharePoint. Working knowledge of enterprise management systems (Salesforce) and project management software (Procore) is advantageous.
Ability to understand and interpret legal agreements.
Ability to conform to policies and procedures and familiarity of working within a compliance framework.
Ability to respect confidentiality and sensitivity of information.
Exceptional process management skills: can organize and prioritize an efficient workflow, simplify complex processes, anticipate, and adjust for problems and roadblocks, adapt to changing priorities, and manage from start to finish.
Exceptional customer service skills and the ability to develop and maintain effective relationships; dedicated to meeting the expectations and requirements of internal and external customers, specifically through listening and responding to concerns both in the moment and via digital communication means.
Ability to maintain composure in all scenarios.
Compensation
Non-Exempt
$24-$34/hr
What is important to us
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Join us in Creating Sustainable Places That Reinvent Being Together.
Customer Support & Service Coordinator
Liaison Job 15 miles from Park Ridge
About Us
ImmersiveTouch is a cutting-edge medical device company dedicated to delivering innovative AR/VR solutions for surgical planning and medical training. We are searching for a Customer Support & Service Coordinator to ensure a seamless experience for physicians, hospitals, sales representatives, and internal teams. This role involves direct communication with both external and internal stakeholders, providing support, ensuring smooth service delivery, coordinating deployments, and troubleshooting technical issues.
Key Responsibilities
Customer & Sales Rep Support
Serve as the primary point of contact for clients and sales representatives, assisting with software and technology-related issues.
Diagnose and troubleshoot issues in real time, identifying quick and accurate solutions while adapting to unique challenges faced by clients and sales representatives.
Communicate technical solutions in a clear, user-friendly manner, ensuring customers feel supported and confident using our technology.
Provide timely updates, troubleshooting guidance, and follow-ups to resolve issues effectively.
Maintain detailed documentation of common support requests and solutions.
Service Coordination & Deployment
Prepare, configure, and install AR/VR systems and related technology for external users, ensuring proper software setup, licensing, and system configurations before deployment.
Track inventory of AR/VR hardware and related equipment, ensuring availability, and coordinate hardware orders and replacements as needed.
Investigate recurring or complex issues reported by clients or identified internally, coordinate with relevant teams for resolution, and ensure solutions are properly implemented and timely documented.
Communicate patterns or trends in reported issues to internal teams, providing insights to help improve products and services.
Oversee the shipping and tracking of systems and devices to clients and sales reps, ensuring timely delivery.
On-Site & Internal Support
Support medical professionals and hospital teams as needed to ensure smooth technological operation in clinical settings.
When required, be available to provide remote or on-site support before surgeries begin, including those with early start times at 7 AM.
Aid internal team members with software and system-related questions.
Maintain tools and systems used for corporate operations, product development, and service delivery.
Perform routine maintenance on 3D printers to ensure optimal performance and minimize downtime.
Regulatory & Security Coordination
Act as the primary liaison, collaborating with teams to address client security and regulatory inquiries while ensuring compliance with industry standards.
Assist in addressing requirements related to security assessments received from clients, ensuring compliance with industry regulations and company policies.
Maintain documentation for compliance, security, and operational best practices to support both internal and external stakeholders.
Requirements
Demonstrate strong problem-solving skills and experience troubleshooting software and system-related issues.
Ability to think critically and adapt solutions to different scenarios, ensuring effective resolution of customer and operational challenges.
Exhibit excellent communication and customer service skills, with the ability to engage effectively with clients, medical professionals, and sales representatives.
Work collaboratively with internal teams and external consultants to support service delivery, compliance, and operational needs.
Process strong organizational skills and attention to detail, with the ability to track and manage multiple priorities, including support requests, deployments, compliance efforts, and security assessments.
Experience in maintaining documentation related to troubleshooting steps, security policies, compliance requirements, and operational best practices.
Willingness to travel when needed to provide on-site support and assistance.
Comfortable providing periodic early morning support.
Experience with AR/VR systems or similar technologies (a plus but not required).
Familiarity with industry compliance standards such as SOC 2, HIPAA, ISO 27001, GDPR, or FDA regulations (a plus but not required).
Compensation and Benefits
Salary Range for Position: $45K-$70K per year
Medical, Dental and Vision Insurance
401K Savings Plan
Paid Company Holidays
Why Join Us?
This role is ideal for someone who enjoys a balance of customer interaction, problem-solving, and service coordination. You will play a critical role in ensuring our innovative solutions are successfully deployed and supported, making a tangible impact in medical technology and healthcare.
Bilingual Intake Specialist
Liaison Job 22 miles from Park Ridge
Firm Mission Statement
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
Position Purpose
The Intake Specialist is part of the Business Development team. The Intake Specialist drives revenue by delivering the highest quality service to our clients.
Essential Job Functions & Responsibilities
Learn the case type services offered at the firm through our attorney-led comprehensive training program
Conduct one-hour interviews with potential clients to determine if they meet the case type requirements set by our legal team
Lead Interviews with approved sales scripts and empathy to build rapport with potential clients
Confidently help clients with side-by-side assistance from the Intake Managers to improve client experience
Educate clients on the benefits of partnering with our firm and the payment options available to them
Convert potential leads into admitted clients based on benefits and values of each case type
Schedule and regularly follow up with all leads
Stay up to date on weekly legal training with firm attorneys
Essential Skills, Knowledge & Abilities
World class customer service skills
Positive attitude
Proven ability to meet deadlines
Impeccable organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Experience in sales or metrics-based environment a plus
Minimum Qualifications
Excellent verbal and written communication skills
Must be bilingual in Spanish and English
Schedule
M-F 8:30AM-5:00PM
Pay Range
$23.00-$25.00/hr+performance bonus
First Impressions Coordinator
Liaison Job 22 miles from Park Ridge
About Us:
At Morey we've been doing cool things for 90 year - and by cool things we electrical device manufacturing. We create smart, connected devices like circuit boards, trackers, keypads and other tech that sounds straight out of a sci-fi movie but is helping power the world today. Our innovations make the world a little smarter, one gadget at a time.
Now we know what you're thinking, "Wow that sounds impressive!" And you're right, it is. But we're also a company that knows the value of a smile, a friendly welcome and the perfect snack break. That's where you come in. As our first impressions coordinator you'll help ensure that anyone who walks through our doors feels just as wowed by our warm atmosphere as they are by our cutting edge tech. Because hey, what's the point of making brilliant devices if no one enjoys visiting the office?
What You'll Be Doing (because you're awesome):
● Gatekeeper Extraordinaire - Make sure our guests can actually get into the office and
warmly greet them.
● Phone Whisperer - Master the phones like it's your very own musical instrument,
directing calls and sorting through voicemail like a champ.
● Mail Guru - Sort and deliver mail to employees and executives with the precision of a
ninja delivering secret messages.
● Lunch Liaison - Assist our executives in their daily quest for the perfect lunch.
Yes, you'll be their lunch hero.
● Food Magician - Order food for corporate events and meetings, and make sure no one
is ever hangry.
● Snack Sensei - Keep the snack stash full and the executive fridge stocked, so the
office runs like a well-oiled, caffeinated machine.
● Meeting Room Maestro - Ensure our meeting rooms are always neat and ready,
because who has time to clean up after meetings? Not us, that's for sure.
● Jack-of-All-Departments - Occasionally help out other departments when they need a
superhero (without a cape, but with a smile).
What You'll Need (besides a great attitude):
● 3 years of relevant experience or applicable college degree.
● Previous experience with a switchboard system-or at least the confidence to say, “I
got this!”
● Impeccable organizational and multitasking skills-because juggling is part of the
job, metaphorically speaking.
● Fantastic communication skills (verbal and written). Bonus points if you can send a
perfect email in under 30 seconds.
● A welcoming attitude and professional appearance that makes people say, “Wow, I
wish they worked at my house.”
● The ability to keep cool and manage multiple tasks without breaking a sweat-though
we won't judge if you do, because this is a busy place.
Why Work Here?
Well, besides the snacks (and trust us, we take snacks seriously), you'll join a team that values
collaboration, creativity, and fun. Our culture at Morey is incredibly important to
us - it's fun, engaging, and welcoming! Our goal is to open doors to help your career grow and
flourish, allowing you to try new things and bring your ideas to life. You'll be the go-to person in
an office that truly appreciates you for it.
Programming Coordinator
Liaison Job 15 miles from Park Ridge
Coordinator, Programming
Department: Programming
Reports to: Manager, CLE & On-Line Programming
DRI is the leading organization of defense attorneys and in-house counsel. Membership in DRI provides access to resources and tools for attorneys who strive to provide high-quality, balanced and excellent service to their clients and corporations. DRI is host to 29 substantive committees whose focus is to develop ongoing and critical dialogue about areas of practice. DRI provides access to resources and tools to grow your practice - members can search a database of more than 65,000 experts, attend renowned CLE seminars and webinars, network with 20,000+ like-minded defense practitioners and more.
POSITION SUMMARY
The Programming Coordinator will provide support to the Programming Department that manages and executes approximately 30 in-person seminars annually and multiple online programming events including webinars and on-demand programs. This position may provide program planning support to DRI's Substantive Law Committees (SLCs) during the course of seminar or webinar development and creation, marketing and execution.
KEY RESPONSIBILITIES
Key duties and responsibilities include, but are not limited to:
• Will apply for and/or report continuing legal education (“CLE”) credit in various US/Canadian jurisdictions.
• Will assist with various administrative tasks related to seminars including managing seminar cancellations, substitutions and refunds.
• May assist SLC's with webinar planning and development.
• Schedules and attends Microsoft Teams meetings with key volunteer groups to assist with development of on-line programming.
• Coordinates with multiple departments to publish webinars and content information on the DRI website and DRI App.
• May travel to DRI seminars and meetings to assist with on-site seminar execution.
• Interact with DRI leaders and volunteers.
• Answers general seminar and education questions, calls and emails.
• Performs other duties as assigned.
QUALIFICATIONS
• Bachelor's degree required (minimum)
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to act with integrity, professionalism, and confidentiality
• Proficient with Microsoft Office Suite or related software
• Proficiency with or the ability to quickly learn the Re:Members database and CE21
• A minimum of three years of association experience preferred
WORKING CONDITIONS
• This position works 37.5 hours per week Monday through Friday around core business hours
• Some travel may be required
EQUAL OPPORTUNITY EMPLOYER
DRI provides equal employment opportunity without regard to race, color, creed, gender and gender identity or expression, age, mental or physical disability, medical condition, including pregnancy and childbirth, religion, national origin, marital status, sexual orientation, ancestry, genetic information, political belief or activity, veteran or military discharge status, or any other basis protected by local, state or federal law and regulations under Title VII.
The policy applies to all employment practices, including but not limited to recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws.
BENEFITS
Salary Range: $40,000 to $50,000
• Life Insurance
• Medical Insurance
• PPO/HRA, PPO/HSA, Prescription Drug Program, HMO, and Prescription Drug Copay are available
• Dental Insurance
• Vision Insurance
• Short-Term and Long-Term Disability
• Work/Life Balance Program
• Identify Theft Insurance
• Up to 15 vacation days per year, which accrue monthly
• Up to 12 sick days per year, which accrue monthly
• Up to two personal days per year
Updated: March 2025
RFP Coordinator (Hybrid)
Liaison Job 15 miles from Park Ridge
*This role may also be filled in the following cities: Birmingham, AL; Los Angeles, CA; Newport Beach, CA; San Francisco, CA; Denver, CO; Stamford, CT; Washington, DC; Orland, FL; Jacksonville, FL; Miami, FL; Brandon, FL; Atlanta, GA; Boston, MA; Charlotte, NC; New York, NY; Philadelphia, PA; Nashville, TN; Dallas, TX; Houston, TX; Austin, TX.
We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.
General Description
The RFP Coordinator serves as a writer and primary coordinator of all firmwide responses to requests for proposals.
Key Responsibilities and Essential Job Functions:
Coordinate and manage the response process including the tracking of RFP notices, deadlines, status, and the outcome of RFPs. Systematically track deadlines and upcoming RFP opportunities.
Serve as a clearinghouse for all requests for proposals (RFPs) so that a coordinated firmwide response can be initiated. Provide notice of firmwide opportunities and coordinate the response with those best suited to handle the work.
Build effective agendas for proposal and pitch meetings, prepare materials, and project manage actions coming from meetings.
Evaluate the request for proposal with the relevant Practice Development Manager(s), Practice Group Leader(s) or designated partners. Ensure that conflicts have been requested and evaluate the firm's chance of success versus the resources necessary to prepare a response. Develop and implement bid/no-bid checklist.
Write and edit draft responses (which run from 10,000 to more than 40,000 words each) for attorney review; coordinate the editorial process and ensure timely filing of any required response attachments.
Working with the senior manager to adopt an effective change management approach to the RFP process.
Ensure that the firm is positioned to receive copies of electronic notices for appropriate RFPs. Regularly search online resources and other public notices for RFPs.
Work with the senior manager to assist in maintaining "best of" content and templates that capture the firm's brand value proposition and tailored response material.
Work closely with other departments and marketing staff to assemble a database of information about the firm to be used in the preparation of responses including biographical information in various formats; billing rates; fee arrangements; practice area descriptions and lists; representative transactions; and catalog of firm information and forms.
Special project and duties as assigned.
Required Skills:
Excellent organizational, archival, and interpersonal skills.
Candidates should have well-developed Microsoft Office skills, including PowerPoint, Word, and Excel, Foundation experience a plus.
Required Qualifications & Education:
Bachelor's Degree
5-7 years professional exempt experience in fields such as copywriting, corporate communications, direct mail/marketing, or journalism with bachelor's degree.
Absent bachelor's degree, 7-10 years professional, exempt experience.
Ability to write copy that is clear, concise, and compelling about a variety of legal and public policy issues.
Knowledge of how to persuade or sell to people through the power of the written word.
An ability to work both independently and collaboratively in a fast-paced, high-volume environment.
A “Team player” mentality with great collegiality and who responds well to an evolving environment and is willing to be flexible and lend support where needed.
Preferred Qualifications & Education:
Degree in Journalism or English preferred.
Law firm experience welcome, but not required.
Physical Requirements:
Ability to sit or stand for extended periods of time.
Moderate or advanced keyboard usage
This position may be filled in Illinois, District of Columbia , New York, Colorado or California. The base salary ranges for this position are listed below. These ranges may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience. In addition to the base compensation, Holland & Knight provides bonus opportunities and an exceptional benefits package.
Illinois - $82,000 - 124,000/yr
District of Columbia - $90,000 - 135,000/yr
New York City - $90,000 - 135,000/yr
Colorado - $75,000 - 112,000/yr
California - $90,000 - 135,000/yr
Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.
Benefits may vary by position and office.
Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.