Bilingual Intake Specialist
Liaison Job 21 miles from Oak Lawn
Firm Mission Statement
Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.
Position Purpose
The Intake Specialist is part of the Business Development team. The Intake Specialist drives revenue by delivering the highest quality service to our clients.
Essential Job Functions & Responsibilities
Learn the case type services offered at the firm through our attorney-led comprehensive training program
Conduct one-hour interviews with potential clients to determine if they meet the case type requirements set by our legal team
Lead Interviews with approved sales scripts and empathy to build rapport with potential clients
Confidently help clients with side-by-side assistance from the Intake Managers to improve client experience
Educate clients on the benefits of partnering with our firm and the payment options available to them
Convert potential leads into admitted clients based on benefits and values of each case type
Schedule and regularly follow up with all leads
Stay up to date on weekly legal training with firm attorneys
Essential Skills, Knowledge & Abilities
World class customer service skills
Positive attitude
Proven ability to meet deadlines
Impeccable organizational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Experience in sales or metrics-based environment a plus
Minimum Qualifications
Excellent verbal and written communication skills
Must be bilingual in Spanish and English
Schedule
M-F 8:30AM-5:00PM
Pay Range
$23.00-$25.00/hr+performance bonus
Customer Support & Service Coordinator
Liaison Job 9 miles from Oak Lawn
About Us
ImmersiveTouch is a cutting-edge medical device company dedicated to delivering innovative AR/VR solutions for surgical planning and medical training. We are searching for a Customer Support & Service Coordinator to ensure a seamless experience for physicians, hospitals, sales representatives, and internal teams. This role involves direct communication with both external and internal stakeholders, providing support, ensuring smooth service delivery, coordinating deployments, and troubleshooting technical issues.
Key Responsibilities
Customer & Sales Rep Support
Serve as the primary point of contact for clients and sales representatives, assisting with software and technology-related issues.
Diagnose and troubleshoot issues in real time, identifying quick and accurate solutions while adapting to unique challenges faced by clients and sales representatives.
Communicate technical solutions in a clear, user-friendly manner, ensuring customers feel supported and confident using our technology.
Provide timely updates, troubleshooting guidance, and follow-ups to resolve issues effectively.
Maintain detailed documentation of common support requests and solutions.
Service Coordination & Deployment
Prepare, configure, and install AR/VR systems and related technology for external users, ensuring proper software setup, licensing, and system configurations before deployment.
Track inventory of AR/VR hardware and related equipment, ensuring availability, and coordinate hardware orders and replacements as needed.
Investigate recurring or complex issues reported by clients or identified internally, coordinate with relevant teams for resolution, and ensure solutions are properly implemented and timely documented.
Communicate patterns or trends in reported issues to internal teams, providing insights to help improve products and services.
Oversee the shipping and tracking of systems and devices to clients and sales reps, ensuring timely delivery.
On-Site & Internal Support
Support medical professionals and hospital teams as needed to ensure smooth technological operation in clinical settings.
When required, be available to provide remote or on-site support before surgeries begin, including those with early start times at 7 AM.
Aid internal team members with software and system-related questions.
Maintain tools and systems used for corporate operations, product development, and service delivery.
Perform routine maintenance on 3D printers to ensure optimal performance and minimize downtime.
Regulatory & Security Coordination
Act as the primary liaison, collaborating with teams to address client security and regulatory inquiries while ensuring compliance with industry standards.
Assist in addressing requirements related to security assessments received from clients, ensuring compliance with industry regulations and company policies.
Maintain documentation for compliance, security, and operational best practices to support both internal and external stakeholders.
Requirements
Demonstrate strong problem-solving skills and experience troubleshooting software and system-related issues.
Ability to think critically and adapt solutions to different scenarios, ensuring effective resolution of customer and operational challenges.
Exhibit excellent communication and customer service skills, with the ability to engage effectively with clients, medical professionals, and sales representatives.
Work collaboratively with internal teams and external consultants to support service delivery, compliance, and operational needs.
Process strong organizational skills and attention to detail, with the ability to track and manage multiple priorities, including support requests, deployments, compliance efforts, and security assessments.
Experience in maintaining documentation related to troubleshooting steps, security policies, compliance requirements, and operational best practices.
Willingness to travel when needed to provide on-site support and assistance.
Comfortable providing periodic early morning support.
Experience with AR/VR systems or similar technologies (a plus but not required).
Familiarity with industry compliance standards such as SOC 2, HIPAA, ISO 27001, GDPR, or FDA regulations (a plus but not required).
Compensation and Benefits
Salary Range for Position: $45K-$70K per year
Medical, Dental and Vision Insurance
401K Savings Plan
Paid Company Holidays
Why Join Us?
This role is ideal for someone who enjoys a balance of customer interaction, problem-solving, and service coordination. You will play a critical role in ensuring our innovative solutions are successfully deployed and supported, making a tangible impact in medical technology and healthcare.
Legal Intake Specialist
Liaison Job 9 miles from Oak Lawn
About Us
Bridge Legal is a hyper growth Legal Tech startup that provides Software, Marketing, and Intake Services for Mass Tort Law firms. Our cloud platform is designed to power the end-to-end client journey for those who have been injured and harmed. Through our software, we enable our law firm clients to fight for the rights of the “little guy” with AI, automation, analytics and workflow.
We pride ourselves on being at the forefront of helping provide individuals access to the legal system and bridge the justice gap by enabling law firms to use technology and AI to serve more clients than ever before.
At Bridge Legal, we believe that teamwork and collaboration are the key drivers of success. Our team is made up of talented and passionate individuals who work together to achieve our goals and deliver exceptional results. We value open communication, mutual respect, and a willingness to go above and beyond for our customers and each other. If you're looking for a supportive and collaborative work environment where your ideas and contributions are valued, we invite you to join our team.
Mission
The mission of the Intake Specialist is to help those individuals get connected with our law firm customers by engaging with them and walking them through the process of retaining the firms' services.
Status: In Office
Outcomes
Generating revenue through phone-based communication
Knowledge: Develop mastery of subject matter relevant to firm's intake criteria
Performance: Exceed targets for New Intakes Started and New Intakes Completed per Day within 30 days
Service: Deliver an outstanding level of service that reflects favorably on our law firm customers and leaves a positive lasting impression on their potential clients
Professionalism: Ensure that your interactions with the lawyers and staff working for our law firm customers continue to leave them proud to have us representing their firm and delighted to be working with us
Accountability: Ensure that all Pending Intakes are followed up with in a timely fashion
Culture: Contribute to our culture of hard work, collaboration and driving positive outcomes through your efforts and your interactions with our team
Skill and Qualifications:
A clear and articulate speaking voice
Previous experience in a professional office environment highly desired
An outgoing and charismatic personality - You can provide the empathy, humor, and / or professionalism warranted by a given situation
Great listening skills - You have an ability to discern the relevant details from the extraneous details in your conversations with potential clients
Ability to control a conversation - You ensure necessary topics are covered efficiently without leaving the other person feeling rushed. When questions come up, you provide clear and concise answers before pivoting to the next question of your own that needs to be covered.
Patience and empathy - You're comfortable talking to people from all sorts of different backgrounds at a time when they're struggling with a difficult situation.
Strong closer - When somebody indicates that they'd like to move forward, you help them swiftly complete the steps necessary to turn that decision into positive action. You ensure that all their questions are answered clearly and accurately so that they feel well-informed and confident in their decision before returning focus to completing the next step.
Clear writing ability - You leave detailed notes that are easy for your teammates, the lawyers, and their staff to read and understand.
Driven to succeed - You're eager to do whatever is needed for both you and our team to exceed targets.
You thrive in a learning environment - You're eager to have others listen to your calls, to embrace constructive feedback, and to incorporate coaching points into your future conversations. You're able to frame your own feedback for others in a positive and non-judgmental way.
Flexible / Adaptable - Priorities can sometimes change suddenly and you're ok with that. You can roll with the punches and shift focus as needed to achieve our goals together.
What We Offer
Competitive compensation with optimized health benefits (medical, vision and dental), 401K and FSA/HSA benefits
Unlimited PTO
Bonus opportunities based on performance
Flexibility for a great work life balance
Work building located in the heart of the city with beautiful views
Comprehensive training and mentorship on an ongoing basis with career growth opportunities
A friendly and diverse work environment with supportive colleagues and leadership team
Professional autonomy
Bridge Legal is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected status as defined by applicable law. We welcome and encourage candidates from diverse backgrounds and experiences to apply for open positions."
Patient Care Liaison
Liaison Job 34 miles from Oak Lawn
*About us* Veterinary Specialty Center is guided by the belief that companion animals deserve state-of-the-art medical care in a kind and comforting environment. The courage of our patients, the loyalty of their human families, and the devotion of our referral veterinarians inspire our vision. It is sustained by the contributions of our compassionate, knowledgeable, and dedicated staff and built upon a tradition of providing unsurpassed healthcare for animals.
Veterinary Specialty Center, located in Bannockburn, is looking for full-time client service team members to work in our state-of-the-art companion animal hospital. Come work at an animal hospital with competitive salaries, incredible benefits, and continuing education programs.
*Job Overview*
We are seeking a dynamic liaison to join our team. The Liaison will be responsible for fostering strong relationships with clients and partners, driving sales, and ensuring customer satisfaction in our emergency or surgery department.
*Responsiblities & Requirements*
* Provide VSC's Standards of Exceptional Client Service
* Serve as liaison between client families and medical staff to coordinate appropriate medical care
* Create and present accurate financial estimates to families based on doctor recommendations
* Perform invoice review to ensure the accuracy of all charges
* Provide financial counseling and emotional support to client families
* Self-motivated, and independent, but works well with a team
* Strong multitasking skills
* Demonstrate a positive outlook and maintain professional composure
* Candidates need to speak and write fluently in English
* Must be able to type a minimum of 50 wpm
* Willing to take on and perform additional duties as assigned or needed
*Minimum Requirments:*
* Minimum 2 years of client service and/or medical office experience is preferred
* High school diploma or equivalent required
* Medical background and medical terminology training are helpful
* Flexible hours including evenings, weekends, and holidays; overtime may be required
* Strong Mathematical Skills.
* Frequently alternate between seated and standing working positions
* Ability to work long periods at a computer in high noise levels
*BENEFITS:*
* Generous Salary
* Employee Volunteer Program (we pay you to volunteer)
* Financial Hardship Loans (we help when you need it most)
* Quarterly Employee Social Events (bowling, zoo, baseball game, fall festival, etc.)
* On-site Bistro (fresh salads, sandwiches, snacks, drinks, and incidentals)
* Holiday Pay
* Overtime Opportunities
* Employee Referral Bonuses
* Birthday and Anniversary Bonuses
* 401k Match Up to 6% (unheard of in the veterinary industry)
* Health Insurance (domestic partnerships included)
* Health Savings Account (HSA)
* Flexible Spending Account (FSA)
* Free Telehealth Services
* Life Insurance
* Dental Insurance
* Vision Insurance
* Free Pet Insurance
* Short Term Disability
* Long Term Disability
* Free Employee Assistance Program (financial, legal, and mental health services)
* Free Premium Scrubs/uniform
*We invest in the success of our staff: *Our team includes some of the brightest talents in the veterinary field and are motivated by collaboration and lifelong learning. As Veterinary Specialty Center grows, we provide opportunities for development among our staff, fostering a shared sense of pride and ownership in our practice.
*Veterinary Specialty Center is committed to inclusive hiring practices:* We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status.
* Women-led organization
* Inclusive of minority and disadvantaged groups
* LGBTQIA+ friendly workplace
* Age-inclusive
* Diversity and inclusion training or programs
* Paid time off
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Required)
Experience:
* Typing: 1 year (Required)
Language:
* English (Required)
Ability to Commute:
* Bannockburn, IL 60015 (Required)
Ability to Relocate:
* Bannockburn, IL 60015: Relocate before starting work (Required)
Work Location: In person
Patient Care Liaison-traveling to Nursing Facilities
Liaison Job 29 miles from Oak Lawn
Medical company is looking for a Clinical Liaison to grow and maintain our presence in Chicagoland. We provide state of the art cardiac monitoring in various settings such as MD offices and Long-Term Care facilities. Our staff provides "hands on care" with the testing of pacemakers, defibrillators and cardiac monitoring. Additionally, you will educate your healthcare colleagues on optimum testing available for rapid diagnosis and treatment for their patients.
This position involves visiting nursing facilities in your service area. You will provide direct patient care, and also grow our presence by obtaining new referrals and new clients. No two days are the same! You must enjoy interacting with the elderly as well as with members of the management team in long term facilities and physician offices.
This is a travel position for Chicagoland (appx 20-80 miles per day). We compensate via a base salary, benefits (PTO, 401K and health), a monthly bonus package and car allowance. Salary is commensurate with experience. This is a full time position.
Key Responsibilities:
Performing pacemaker/ICD transmissions, holter and MCT (Mobile Cardiac Telemetry) hook-ups for our patients;
Obtaining and submitting new patient information, diagnosis reports; documenting all patient and facility notes accurately and timely
Promoting other Lev Diagnostics services (MCT, holter and event monitoring) to our current accounts as well as growing Lev presence in your territory;
Manage existing accounts within the assigned territory, ensuring quality, long-term trusting business relationships;
Maintain a dynamic customer list and ensure continuous follow up with customers to build relationships and generate new business utilizing our CRM system.
Requirements:
Associate's Degree required, Bachelor's Degree preferred.
At least 3 years of service healthcare experience .
Background in cardiac care or long term care facilities is a plus.
Understanding difference between Medicare and private insurances; difference between Medicare part A and B.
This position requires driving/local travel. Driver's license, clean driving record and reliable personal vehicle are required.
Clean background check is required.
Desired Skills:
Our ideal candidate must be knowledgeable, compassionate, honest and possess a sense of humor! We are looking for an independent, hard worker with a desire to grow and manage the territory. The candidate should be organized and energetic, in addition to thriving in building relationships and maintaining a priority on customer service.
Contingent Streamwood Outreach Coordinator
Liaison Job 30 miles from Oak Lawn
About ECC:
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work Schedule:
Monday - Thursday 5:30pm - 10pm
Rate of Pay:
$15.43/Hour
FLSA Status:
Non-Exempt
Grant Funded:
No
Job Summary:
Assist the ABEC Outreach Coordinator with facility oversight.
Required Knowledge, Skills & Abilities:
High school diploma or its equivalent. Flexible, friendly demeanor. Reliable, punctual, with strong time management skills. Good communication skills.
Desired Knowledge, Skills & Abilities:
Essential Duties:
This position requires unlocking the side entry door to the Village Hall at the time determined by the ABEC Outreach Coordinator. This position trouble shoots things such as power going out or other minor facility issues and locks the door when class is over. This position does a building sweep to make sure everyone has left.
Other Duties:
Other duties as assigned that pertain to the job description
Physical Demands:
Light (up to 25 lbs occasionally or 10 lbs frequently)
Visual Acuity:
General observations
Work Environment:
Moderate noise
Environmental Conditions:
Typical office or administrative
Current SSECCA Union Member Information:
The initial posting date for this position is 4/1/2024. Elgin Community College Support Staff Association (SSECCA) members that apply by 4/8/2024 and meet the posted minimum qualifications will receive full consideration.
Equal Employment Opportunity Statement:
Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
Hospice Liaison
Liaison Job 47 miles from Oak Lawn
JourneyCare Hospice is hiring! New competitive salaries, immediate opening available, generous time off packages, 401K + match and so much more! Apply today and start your career with JourneyCare! Qualifications: * Bachelors Degree in marketing, business administration, or other related fields is preferred. An acceptable combination of experience and/or training may be considered in lieu of formal education.
* Minimum of one year of professional sales experience preferred.
* Experience in the hospice and health care industry a plus.
* Demonstrates good verbal and written communication, and organization skills.
* Valid drivers license with an automobile that is insured in accordance with state requirements.
* Strong customer service skills and ability to keep good relationships with customers, co-workers, and other business partners.
Schedule: Monday - Friday 8am-5pm with occasional evenings and weekends, as needed.
Territory: Crystal Lake, Elgin, Huntley, Woodstock, IL.
Salary: $70,000-$85,000 annually - Offer Based on Years of Experience
What We offer:
* Great culture and team atmosphere
* Comprehensive benefits effective on the first of the month
* 401(k) retirement plan with a generous company match
* Generous time off accruals
* Paid holidays
* Mileage reimbursement
* Tuition Reimbursement
* Employee Referral Program
* Bonus Eligible
* Merit Increases
* Employee Discount Programs
What Youll Do:
* Coordinates and facilitates referrals to Hospice care based on Hospice admission criteria
* Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to home
* Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations
* Develop and implement marketing and education programs to increase awareness of the company
Text 8268 to ************ to APPLY!
Coordinator, Program Management
Liaison Job 9 miles from Oak Lawn
The Program Management Team supports oversight across grantmaking Programs and serves as a resource to Program Staff. It coordinates the implementation of policies, protocols, and workflows across Programs, ensures smooth operations and collaboration, and identifies and shares best practices. The Team Coordinator works closely with all members of the Program Management team, particularly the Senior Program Management Associate and the Cross-Foundation Program Officers. The Team Coordinator will report to the Managing Director, Programs.Job Description
Essential Duties and Responsibilities:
Schedule and manage logistics for Program Officer Cohort and Ending and Exiting Programs Cohort meetings, including liaising with Meeting Planners as needed, as well as future communities of practice hosted by the team
Take and circulate notes and agendas for all Cohort Meetings
Arrange and coordinate appointments and travel for Cross-Foundation Program Officers
Process expense reports for the Cross-Foundation Program Officers and the Managing Director
Manage the Managing Director's calendar in partnership with the Senior Program Management Associate
Backup to the Senior Program Management Associate on Team Leader Meetings (schedule, agenda, and notes)
Create and track contracts and payments, as a backup to the Senior Program Management Associate
Arrange and coordinate appointments and logistics for Staff visiting Chicago from our Nigeria and India offices
Schedule and manage logistics for On Nigeria meetings and process expense reports for Chicago-based On Nigeria Staff
Other Duties and Responsibilities:
Participate in Foundation-wide committees, working groups, and other initiatives
Participate in external activities such as award selection committees, affinity groups, and other opportunities
Serve as back-up to the Senior Program Management Associate, participate in cross-training, and back-up other Coordinators in Programs as assigned
Perform other duties as assigned
Qualifications:
Minimum of three to five years of relevant experience
A bachelor's degree is desirable
Comfortable working in a team environment
Excellent writing, editing, organizational, and verbal skills
Able to manage numerous tasks and projects
Able to think and work independently, using strong working knowledge of program substance and process
Strong working knowledge of Microsoft Outlook, Word, and Excel
The position is currently hybrid and based in Chicago, Illinois.
Annual salary for this role will start at $67,600. We offer a generous total compensation package that emphasizes both base salary and a comprehensive benefits package to support your life, health, and well-being.
Physical Requirements and Work Environment
The work environment is an office setting. Intermittent physical activities will include bending, reaching, sitting, and moving around the office during working hours. Reasonable accommodations may be made to enable a person with physical disabilities to perform the job.
Insurance Customer Service
Liaison Job 29 miles from Oak Lawn
Brighton Solutions is a Schaumburg-based leader in engineering, technical and professional staffing. We are currently conducting a search for an insurance brokerage seeking to add a client facing Customer Service Associate with P&C certifications, to the team.
Full job description
We are searching for a detail-oriented and personable insurance assistant. Your main responsibility will be supporting our agents by helping customers, taking phone calls, checking emails, calling late payments, collecting information, answering questions and directing customer inquiries to the appropriate person. Job seekers should be organized professionals who bring positive, problem-solving energy to the office.
Responsibilities:
Answer phone calls and respond to emails to help customers solve problems quickly and direct their inquiries to the right person
Perform administrative duties, such as organizing paperwork, filing and distributing office mail, to ensure our office runs efficiently
Call customers with late payments and process billing information
Collect complete and accurate information from customers calling to get insurance quotes
Adapt to the team needs and assist with other projects as needed
Qualifications:
Must have high school diploma or GED, some college experience preferred
Bi-Lingual - English-Spanish a plus
Possesses basic computer skills such as word-processing and the ability to use Microsoft Word & Excel
Must have property & casualty insurance license
Work Location: In-office in Rolling Meadows, IL
Job Type: Full-time
SENIOR LABOR LIAISON OFFICER (DEPARTMENT OF LABOR RELATIONS) - SHAKMAN EXEMPT
Liaison Job 9 miles from Oak Lawn
The Cook County Bureau of Human Resources is seeking a Senior Labor Liaison Officer to lead labor relations efforts under the guidance of the Deputy Director of Labor Relations. This role supervises Labor Liaison Officers, serves as the County's spokesperson during contract negotiations, and partners with department heads to shape collective bargaining strategies. Responsibilities include coordinating with legal counsel on arbitration and labor disputes, overseeing the preparation of union contracts and wage scales, and ensuring the implementation of wage components across County departments.
Attention Applicants: Please note that as part of ongoing job architecture initiatives, the County is reviewing job titles and corresponding grades, which may be subject to change.
WHY PURSUE A CAREER WITH COOK COUNTY?
In addition to providing employees with a challenging, rewarding environment for career and personal growth, we are proud to also offer some of the best benefits in the public sphere, including:
* Top Tier Medical Benefits: Medical Plans, Prescription Drug Benefit, Dental Plans, Vision Plan and 7 Additional voluntary benefit plans
* Flexible Teleworking Options
* Generous, Flexible Paid Time Off (13 paid designated holidays; Minimum of 10 vacation days annually; Up to 4 personal days annually; and Paid sick leave)
* Pension Plan
* Financial Support Programs and Resources: Life Insurance, Flexible Spending Accounts - Dependent Day Care, Commuter Benefits, Discounted Parking, PSLF Eligibility, Deferred Compensation and Education Tuition Stipend
* Health/Wellness Perks: Flexible Spending Accounts-Health Care, Employee Assistance Program and MyHealth Connections wellness program.
SNAPSHOT OF COOK COUNTY
* Serves 5.28 million residents of Chicago and its inner suburbs
* 2nd largest county in America
* Larger than 27 states
* Cook County employs over 22,000 employees who work in a variety of skilled jobs and trades.
* Nearly 80% unionized workforce
* 15 unions represented
* 63 separate collective bargaining agreements
* Highway - Cook County maintains almost 600 miles of roads and highways.
* Land - Cook County assesses the value of more than 1.5 million parcels of taxable land and collects and distributes tax funds as a service for local government taxing bodies.
* Safety - Cook County provides vital services to local government, from conducting elections in suburban areas to offering 911 services in unincorporated areas and municipalities.
LOCATION
Located in the Loop District of downtown Chicago, one of the most formidable business districts in the world, the area has an astounding number of cultural foundations, stunning parks such as Millennial Park and Maggie Daley Park, steps away from the Chicago Riverwalk, award-winning restaurants, and plenty of shopping! In addition, Chicago is serviced by multiple bus and train lines for public transportation from the suburbs to the city, taxis are plentiful, public parking garages for motorists, and bicycle share rentals and local bike lanes for bicyclists.
ROLE SUMMARY
Under the general supervision of the Deputy Director/Designee of Labor Relations, supervises the Labor Liaison Officers and acts as a spokesperson on behalf of County management during contract negotiations, impact bargaining sessions and documents proceedings. Works with department heads to identify issues to be addressed through collective bargaining, coordinates and attends first-line management meetings to formulate negotiation strategy. Coordinates assistance for the Labor Counsel, the State's Attorney's Office, and outside counsel on matters related to arbitration and unfair labor practice charges. Supervises the preparation of union contracts and wage scales for Board approval. Directs and coordinates the implementation of wage components with appropriate County departments and offices as necessary.
Key Responsibilities and Duties
* Supervises and directs Labor Liaison Officers in conjunction with departmental director.
* Participates in collective bargaining negotiations as a representative for the County and develops proposals and tentative agreements; works closely with the Deputy Director of
Labor, Labor Counsel, outside counsel, department heads, and elected officials to identify issues and develop strategy for collective bargaining.
* Oversees grievance resolutions and CBA disputes.
* Analyzes texts of collective bargaining agreements to ensure clarity of language and intent, and may make recommendations to Deputy Director of Labor Relations for contract language revisions.
* Reviews unfair labor practice charges and arbitration cases and provides assistance, where necessary, to the State's Attorney's Office, elected officials, and Labor Counsel prior to hearings in order to respond to and resolve related problems.
* Directs and coordinates the implementation of terms and conditions of collective bargaining agreements; works closely with County departments, including Comptroller, Budget office, Bureau of Technology, Human Resources to implement cost of living adjustments, reclassifications and salary upgrades, and other economic matters.
* Monitors and coordinates the timely preparation of Resolutions for the County Board and Cook County Health and Hospital System Board for approval of wages and contracts.
* Receives and reviews correspondence from various trade organizations regarding annual trade rate changes including prevailing rate. Directs and coordinates the implementation of trade rate changes with the appropriate County departments.
Knowledge, Skills and Abilities
* Skill in directing and supervision other staff members.
* Knowledge of County policies, protocols and technical vernacular used throughout each union labor agreement for the County.
* Extensive knowledge of all Cook County labor relations functions, principles, techniques, contract terminology, office practices and procedures. Thorough knowledge of business communication principles and techniques, contract terminology, office practices and procedures relative to labor relations.
* Skill in resolving labor/management contractual negotiation disputes.
* Skill in scrutinizing text of contractual labor agreements.
* Skill in the use of the art of diplomacy and confidentiality with arbitrators, attorneys, County employees, County managerial personnel and union representatives. Ability to conduct research functions for purposes of providing accurate documentation and statistical data for union contract negotiations.
* Ability to communicate effectively with tact and courtesy and to conduct oneself in a professional manner. Good communication skills; ability to gather information from others and make inquiries; ability to convey information and explain or describe County policy and procedure to others in person or by telephone.
Minimum Qualifications
* Graduation from an accredited college or university with a Bachelor's Degree
* Five (5) years of experience in Business Administration, Public Administration, Labor Relations, or related field.
Preferred Qualifications
* Juris Doctor or Master's degree in Business Administration, Public Administration, Labor, or Human Resources.
Physical Requirements
Sedentary Work
Sedentary Work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.
EMPLOYMENT TERMS
RESIDENCY REQUIREMENT: Pursuant to the Shakman Consent Decree, Supplemental Relief Order and the Cook County Personnel Rules, this position is exempt from the County's career service rules, is at-will and political reasons or factors may be considered when taking any employment action. As an employee in a Shakman Exempt Position, if you do not currently live in Cook County, you will have six (6) months from date of hire to establish actual residency within Cook County.
Please contact ****************************************** for inquiries about this position.
Risk Management Coordinator
Liaison Job 12 miles from Oak Lawn
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Heniff Transportation provides best-in-class supply chain solutions to our valued customers by utilizing our network of supply chain services and resources. We focus on creating extraordinary growth and value across the markets, industries, and customers we serve through outstanding safety, innovation, and service performance. We accomplish this through one of the largest, fully integrated networks of terminals, transload and tank wash facilities in North America and now in Canada. We strive to be the BEST at everything we do.
This position involves analyzing data, collecting insurance claim information, filing claims and other administrative support duties in the Risk Management Department which includes Workers' Compensation, Pollution, contamination, Auto, General Liability, and Property Damage insurance claims.
Essential job duties:
Prepares and processes all necessary auto/general liability/Workers' Compensation accident/incident reports
Collects claim information and maintains files, answers phones, directs incoming and outgoing Department mail
Types correspondence, reports, and presentations for the Department
Prepares, distributes, and maintains notices for Risk Management meetings. Prepares and distributes minutes for these meetings.
Arranges premium payments for deposit
Answer routine non-technical questions and refers other questions to the proper person
Maintains claims data base for the Department
Places claims with various insurance companies.
Assists with the insurance renewals
Maintains contractor insurance
Other duties as assigned
Reports To:
This position reports to the Risk Management Administrator and/or the General Counsel.
Qualifications/Requirements:
Proficient in Microsoft Office (Excel, Word etc.)
Excellent organization skills and attention to detail
Clear written and verbal communications
Some Excel experience
Ability to work independently and as part of a team
Ability to maintain confidential information
English language skills required
Physical Demands:
While performing the duties of this position, an employee is regularly required to sit, talk and hear
The employee is frequently required to interact with company personnel locally and throughout the country
Close vision ability to look at a computer screen for long periods of time is required
Ability to operate in a constant state of alertness and safe manner
Work Environment:
The work is performed in both an office setting and is subject to pressure from deadlines
Education/Training/Experience:
High School Diploma or GED
Postsecondary education is an asset
3-5 years of experience preferably in insurance or claims industry
Benefits Package:
Medical, Dental, Vision, Life, and Disability Insurance
401(k) Plan + Company Match
Paid Time Off
Company Paid Holidays
Salary Range:
Disclaimer:
The salary range for this position is $57,500 to $65,00 annually. This range is based on market data and internal equity. The final offer will be determined by various factors, including the candidates experience, education, skills, qualifications, and geographic location.
At Heniff, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Heniff treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.
Associate Community Outreach Specialist
Liaison Job 9 miles from Oak Lawn
Type: Full-Time, Permanent Reports To: Team Lead Supervisor Salary: $40,000 - $45,000 commensurate with experience
About Us Grace Capital, a lead investor in Essence Community Care, is a Chicago-based venture capital firm committed to leveraging technology and innovation to create meaningful change in underserved communities. We invest in transformative solutions that reduce community disparities in areas including education, infrastructure, housing and healthcare.
About the Role:
Essence Community Care, a portfolio company of Grace Capital, is recruiting a Bilingual (Spanish - preferred) Associate Community Outreach Specialist to join our growing team. In this role you will be able to support our programming with key organizations and the community. The best fit for the role will have some knowledge of social service benefits and the enrollment process, particularly with Medicaid Redeterminations. Overall, the ideal candidate will bring the following to the role:
Qualifications:
Fluent: English/Spanish
1-2 years of relevant experience with SDoH or Community Health Work (CHW))
Must be able to respond sensitively and competently to the service population's cultural and socio-economic characteristics
Strong judgment and decision-making skills to advocate effectively for members best interests
Must have access to a vehicle, proof of insurance and valid driver's license
Basic computer skills and comfortable learning new technologies
Excellent oral and written communication skills
Strong interpersonal and critical thinking skills
Strong time management skills
Must be able to pass a pre-employment background check, drug screening, and periodic random drug screenings
The ability to work Saturdays 1-2 times a month or as needed
Preferred
Associate's degree in Human Services, Social Work, or related field
1+ years of relevant experience in the social service field
Housing, government benefit applications, and complex case management
CPR/First Aid certification
Responsibilities:
Work collaboratively with leadership to provide in-person outreach at events and expand community knowledge of available resources/services
Responsible for pre-screening/assisting members/patients with Medicaid redetermination application, information dissemination, and data tracking
Educate members/patients about their eligibility for social service programs
Assist all members and patients in a compassionate and professional manner
Complete follow-ups with member or patient and referring entity to ensure the completion of services
Keep impeccable notes on member/patient communication in all required systems
Completes statistical data and required paperwork in a timely manner
Meets with Supervisor for regularly scheduled supervision and attend scheduled team meetings
Complete cross training for other staff within the Social Care Management team
Performs other duties as assigned by leadership
Benefits:
Medical, Dental, and Vision Insurance
Paid Time Off & 10 Paid Holidays
Additional Financial Benefits
Community Health Outreach Specialist- Chicago, IL
Liaison Job 9 miles from Oak Lawn
Community Health Outreach Specialist - Chicago, IL
The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health's medical professionals.
Roles and Responsibilities
Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health
program and/or ensure they are accessing the program's benefits
Communicate the benefits of the Monogram Health program to eligible members and overcome objections
Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers
Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete
Position Requirements
The position is located in Chicago, IL
Heavy Travel - most days driving to patient homes
Valid driver's license
2+ years' experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns
Experience with Salesforce and Microsoft Office required
Bachelor's Degree preferred but not required
2+ years B2B sales experience required
Benefits
Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the
delivery of kidney care
Competitive salary and opportunity to participate in the company's bonus program
Comprehensive medical, dental, vision and life insurance
Flexible paid leave and vacation policy
401(k) plan with matching contributions
About Monogram Health
Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic
kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and
transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram's innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services,
including case and disease management, utilization management and review, and medication therapy management
services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on
increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has
emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with
chronic kidney and end-stage renal disease.
At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to
share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams
are strong teams, and welcome those from all backgrounds and varying experiences
Referred Student Portal
Liaison Job 9 miles from Oak Lawn
We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
**This is a Direct Applicant Portal for Referred Students and not an available opportunity**
Please do not apply to this portal unless you've been instructed to do so by your Talent Acquisition contact at CIBC.
If you haven't been directed to this portal, please click here to search for available student opportunities.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.
We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
*Subject to program terms and conditions
At CIBC, your goals are a priority. We start with your strengths, ambitions and strive to create opportunities to tap into your potential.
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact **********************************
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
IL-120 S LaSalle St
Employment Type
Temporary (Fixed Term)
Weekly Hours
40
Skills
Accounting, Business, Finance, Student Experience
Clinical Regulatory Liaison
Liaison Job 32 miles from Oak Lawn
Boldly innovating to create trusted solutions that detect, predict, and prevent disease.
Discover your power to innovate while making a difference in patients' lives.
iRhythm is advancing cardiac care…Join Us Now!
At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm's employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster.
About this role:
iRhythm is currently seeking an experienced Clinical Regulatory Liaison who will support our Clinical Services Quality Assurance and process improvement. Duties include, but are not limited to, clinical complaint review, investigation reports, adverse event reporting, complaints log and trend maintenance. This role is a hybrid position and you will be required to work in an iRhythm office (Deerfield, IL Houston, TX or San Francisco, CA) 2 days/week.
Specific functions will include, but not be limited to the following:
Support Clinical Service Quality through maintaining and enforcing iRhythm's Clinical Quality Assurance System
Review and evaluate clinical complaints related to misclassified rhythm, missed arrhythmia notifications and skin irritations to assist with clinical complaint investigation
Assist with Clinical case review as part of the MDR process
Assist in maintaining Clinical compliance with regulatory requirements regarding misclassified rhythms, missed arrhythmia notifications
Assist with Regulatory remediation efforts, as needed
Perform and/or coordinate clinical complaint investigations and gathering of additional information including contacting accounts and/or patients
Perform frequent and timely review of MD Overread data and identify trends
Assist with reconciliation of registration discrepancies
Review and clinical investigation of tickets containing identified serious harm (hospitalization) or death
Work closely with Clinical Operations and Regulatory to complete investigation reports
Evaluate all information from a technical perspective to ensure appropriate analysis and investigation
Review daily processes to ensure issues are being addressed and escalated in a timely manner
Participate in process improvements
Assist in Joint Commission preparedness and continuous compliance, ISO and CMS audits
Perform other quality and regulatory-related duties as assigned
Provide feedback regarding any systems or concerns to the Clinical Quality Manager
Complete and pass all required training modules
Maintain compliance with job specific proficiency requirements, including CCT certification (RN or Paramedic may qualify)
Adherence to HIPAA Guidelines and Good Clinical Practices
Other duties as assigned
About you:
Associate degree or two years college course work preferred
3-5 years of experience in ECG monitoring or related field, with emphasis in cardiac rhythm interpretation (CCT, Holter Technician, Cardiac Rehab, RN, LPN, Paramedic with Critical Care Transport)
Clinical or Regulatory Quality experience preferred
Knowledge and familiarity with regulatory and complaint handling process
Demonstrated capability in analyzing processes and identifying process improvement opportunities
Current CCT certification and/or RN/Paramedic License or ability to be certified within 90 days of hire
Knowledge of medical terminology specific to Cardiology
Must have intermediate computer skills on MS Office software, Outlook and \Excel
Must work across functional teams within the organization
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Detail oriented, good organizational traits and self-motivated
Must be results oriented, team player and able to work under minimum supervision
Great work ethic and a desire to provide high quality outcomes
What's in it for you:
This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.
iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!
FLSA Status: Non-Exempt
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.
Make iRhythm your path forward.
#LI-JR1
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range$30—$31 USD
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
Clinical Liaison / Marketing Coordinator
Liaison Job 26 miles from Oak Lawn
Remote: You will not have an office at the center, but will be regularly attending meetings with the team at the facility. You will be required to live within the Chicagoland area.
This is a “Road Warrior” position. Meaning, you will be interfacing daily with our regional referral/lead sources. This is an external business getting position. You will be in the hospitals (and other locations/centers) every day to secure/drive new admissions activity.
About us:
We are TRANSITIONAL CARE MANAGEMENT
We provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers. Each center is unique.
This marketing position will be focused on supporting the needs of our Intermediate Care Facilities (ICFs) or Psych/Behavioral Health centers.
Job Description
About the position:
You will be responsible for daily census building activities of one of our Intermediate Care Facility (ICF), in West Chicago. Depending on your success, you may also pick up responsibilities for 1-2 other ICF centers in the suburban Chicago market.
Picture this:
Your number one goal is to achieve our budgeted census in this behavioral health center.
To do that, you will need to create & engage in out-bound business getting activities. These may be cold calls, hosted events (like CE presentations), Lunch-n-Learns at a variety of locations or even center-based events meant to increase tours to the center. You'll need to be outgoing & organized.
You should be self directed in your efforts, and have the ability to manage relevant CRM metrics to ensure measurable results are attained. Example:
Within the first 6 months we would expect you to increase our number of sources by 15% and increase our overall referrals by 25%.
This position will not have any direct reports, but will be intertwined with administration, our central admissions & regional marketing teams.
NOTE: This is a “Road Warrior” position. Here's what that looks like:
This is an external business getting position. You will spend a lot of time in your car traveling between referral sources and assessing patients for potential admission.
You will be expected to attend regular meetings at the center (in West Chicago), but you will be in the hospitals (and other sources) every day.
Qualifications
We call this a Marketing Manager position. But in other centers, the job title may be a Clinical (or Nurse) Liaison, or Admissions and Marketing Representative or even a Sales Coordinator. Whatever you call it, its an important job.
What we need from you:
Prior admissions and/or marketing experience within the Intermediate Care Facilities (ICFs) or skilled nursing facility (SNF) industry.
Strong relationships with existing referral sources, so you can immediately capitalize on & bring them with you. (You will be expected to rapidly expand our census.)
Bilingual (Spanish) is ideal, but not required. This center has targeted Spanish speaking programs. So, it will be helpful when interfacing with families.
Associate's or Bachelor's Degree in a relevant healthcare field. Our ideal candidate will have experience as a Discharge Planner, Social Services, nursing or Admissions within the behavioral health or SNF settings. You will need this education and experience to regularly conduct patient assessments to determine their fit for our environment.
Additional Information
Please include
a cover letter outlining prior marketing metrics and accomplishments.
This center is managed by TRANSITIONAL CARE MANAGEMENT. We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers.
Each center is unique; offering you a variety of long-term career opportunities.
Community Outreach Specialist
Liaison Job 20 miles from Oak Lawn
Community Outreach Specialist STATUS: Exempt; FT Grade: 3 DEPT: Youth and Family Potential PROGRAM: Strong Families Suburban SALARY: $47K-$54K/yr Reports to: Family Services Manager SUPERVISES: N/A This position is responsible for the coordination and implementation of overall outreach targeting families with children ages birth to five in the Willowbrook community. Working together with Willowbrook Coalition partners, this positions responsibility is to demonstrate expertise in engaging diverse stakeholders in the community. They will be responsible for facilitating meetings and workshops and connecting children and families to high-quality early education opportunities and resources.
COLLABORATES WITH: Collaborates with Willowbrook Coalition partners, diverse stakeholders in the community, and YWCA staff.
ESSENTIAL RESPONSIBILITIES:
Collaboration and Communication
* Facilitation of Willowbrook Corner Coalition
* Co-lead meetings and align coalition partners toward a common vision and create goals and action plans for collective impact.
* Collect existing partner data and synthesize for decision making.
* Collaborate in planning Willowbrook Coalition Community Events.
* Provide curated, quality resources for partners to incorporate into their programs.
* Participate in existing activities to reach families in the Willowbrook community.
* Plan and oversee training for providers and the Willowbrook Community.
* Align efforts with Birth to Five and other grant deliverables.
* Attend other team and community meetings as needed
* Seek to include home visiting programs, daycare centers, PFA, home-based childcare providers, health care professionals, and others serving young children in Early Childhood and wider Willowbrook collaborative work. Plan and oversee Willowbrook play groups.
* Assist in the development of an overall outreach strategy, to increase enrollment of families in Early Childhood education programming, including Preschool for All, home visiting through Prevention Initiative, Parent Mentor Home Visiting, and other Center-Based services.
* Identify holes in existing data and gather new data through community surveys and other methods.
* Serve as community lead for the rollout and implementation of Basics in Willowbrook Community.
* Educate Willowbrook Coalition partners, medical facilities, businesses, etc about The Basics.
* Enroll families at community events and supporting partners as they enroll families.
* Provide resources and tools around The Basics.
* Maintain storage and inventory of The Basics kits (submit supply requests).
* Utilize IRIS system to provide appropriate referrals and intakes as needed.
* Educate and connect community partners with IRIS referral system.
Paperwork and Reporting
* Provide monthly data reports detailing the enrollment status of early childhood programs, referrals, Basics enrollment, prenatal outreach, and attendance at community events.
* Maintain up-to-date electronic data information.
OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task, or other assignments, or participating in collaborations.
QUALIFICATIONS:
Minimum of one year of experience in Early Childhood Care and Education, Community Development, or a related field required.
Program management experience preferred.
Marketing and collaborative experience in community outreach.
Strong interpersonal skills and collaborative skills, culturally competent, comfortable working with diverse cultural and ethnic backgrounds.
Effective oral and written communication skills.
Effective management of shifting priorities and the need to respond effectively to crises and changing circumstances, require adaptability and time management skills.
EDUCATION: Bachelor's or Master's degree in early childhood or related field required.
WORK ENVIRONMENT: The essential functions of the position require the operation of computers and other office equipment and movement between offices. The noise level is usually moderate. Movement requirements include walking, stooping, or kneeling. There may be a need to reach or to lift objects, such as packages or supplies. Communication needs include seeing, hearing and speaking. There will be periods of sitting, holding a telephone, and using computers. Must be flexible working remotely and in-person based on community and agency needs. Reasonable accommodation will be made for an incumbent to meet the essential responsibilities of the position.
OTHER REQUIREMENTS: N/A
WORK SCHEDULE: Ability to work a flexible schedule, and travel within the DuPage County area. Monday through Friday 8 am 4 pm with some nights or weekends needed based on the programs needs.
Community Engagement and Belonging
Liaison Job 38 miles from Oak Lawn
Boys & Girls Clubs of Northwest Suburbs
Empowering Youth, Enriching Communities
Job Title: BelongLab Director
Program Area: Primary and Secondary
Reports To: Barrington D220 Area Director
Status: Full time
A Dynamic Team on a Great Mission
The Boys & Girls Clubs of the Northwest Suburbs (formerly Dundee Township) was founded in 1997 with the mission of enabling all young people, especially those who need it the most, to reach their full potential as productive, caring, responsible community members. In our 28-year history, BGCNWS has become the premier local provider of after-school youth programming. Our core program areas are Life & Workforce Readiness; Character & Leadership Development; Healthy Lifestyles; Creative Arts; and Fitness & Recreation.
Each of our 16 program sites are strategically located in high need, under-served neighborhoods in five communities. We are thrilled to begin the development of our 45,000sf innovative Woodlands Community Impact Center, which focuses on Life and Workforce Readiness programs for middle school and high school students, featuring a Culinary Arts Cafe, Creative Arts Lab, TechLab, BuildLab MakerSpace, and BelongLab as well as a gymnasium and academic center.
BGCNWS engages a community collaborative approach with school districts, park district and business partners to provide effective afterschool programs to develop the mindset and skillset in our kids that are critical to life success. We're searching for a passionate candidate to join our dynamic team of committed professionals in a fun, engaging and rewarding environment to help build great futures for our youth.
BelongLab
A sense of belonging is vital to our children's wellbeing. When children feel a sense of belonging and sense of pride with their peers and their communities, they gain emotionally strength, are self-assured and able to deal with challenges and difficulties, which creates an important foundation for their learning and development.
Belong Lab Mission
Working with community partners and stakeholders, BelongLab will develop programs, services, and initiatives to foster belonging and inclusiveness among all Club members and families and deliver programming for community members focusing on empowering youth, addressing barriers, and promoting positive peer to peer relationships, as well as implementing an effective strategy to develop stronger, more meaningful relationships between students and families of Barrington and Carpentersville.
Job Summary and Purpose
The Boys and Girls Club of Dundee Township is excited to hire a BelongLab Director. This position will be a valued team member, providing social and emotional leadership to create a caring environment for our staff and the children and families we serve. We are looking for a candidate who is passionate working with children, their families, and who consults and collaborates with staff for the betterment of the program. This candidate will work collaboratively with our public school partner employees, community leaders, and community organizations who support youth and the families we serve. This position requires a person who can develop and implement strategies, programs and partnerships to meet the BelongLab mission. To be effective in this setting, the BelongLab Director must be highly organized, possess excellent communication skills, flexible, enjoy working with children, have a strength base perspective, and maintain an emotionally positive and supportive environment for staff and for our children.
Position Responsibilities:
Enthusiastic commitment to BGDT's mission
Emphasis on strengths-based approaches
Implementing a survey process for youth, community members and families to determine areas where a lack of sense of belonging exists.
Establish and manage a BelongLab Advisory Committee to develop a Strategic Plan that identifies stakeholders and areas of improvement and focus, with specific goals, outcomes and measurables defined, and periodically assess progress.
Developing and managing a comprehensive mentorship program that emphasizes youth voice and fosters positive peer to peer relationships between members and between parents and families of Barrington and Carpentersville.
Cultivate close relationships with Barrington (D220) and Dundee (D300) School District staff, school principals, teachers, social workers, community partners, faith organizations, and volunteer leaders to meet mutual goals around improving an inclusive culture and sense of belonging.
Serve as a liaison between the community and organization and identify opportunities for improved collaboration and partnership within the community. Work with community partners to develop programs, services, and initiatives that meet the needs of the organization around belonging, including community events, service projects and parent engagement activities.
Implement proactive and integrative strategies that lead to a more inclusive club culture.
Develop and deliver workshops and training programs for stakeholders, mentors and mentees on topics such as leadership, communication, and personal development, with a focus on empowering youth, addressing barriers, and promoting positive peer to peer relationships.
Ideal Candidate
An enthusiastic commitment to BGCNWS' mission and positive youth development
A high attention to details with focus on accuracy
Effective self-management and team management skills.
Demonstrated excellent written and verbal communication skills
An understanding of mentoring programs and strategies. Peer-to-peer mentoring program experience a plus.
Strong interpersonal and assessment skills and respect for diversity
Background working with a recognized trauma informed organization
Knowledge about the impact of direct and vicarious exposure to trauma in similar communities
Bilingual in English and Spanish, orally and written, desired but not required.
Experience developing professional skills through training series and other opportunities as they arise.
Required Qualifications
Bachelor or Master's degree in Social Work, Counseling, Psychology, or an acceptable related field
Five (5) years of previous job-related experience in a school or youth development agency environment
Self-starter, capable of giving directions to others and working under pressure in certain cases
Familiarity with multicultural groups, previous work experience in a multicultural setting, and willingness to enroll in language and multicultural coursework to supplement training if necessary
Strong computer literacy skills
Demonstrated excellent written and verbal communication skills
Requirements
Bachelor or Master's degree in Social Work, Counseling, Psychology, or an acceptable related field
Five (5) years of previous job-related experience in a school or youth development agency environment
Self-starter, capable of giving directions to others and working under pressure in certain cases
Familiarity with multicultural groups, previous work experience in a multicultural setting, and willingness to enroll in language and multicultural coursework to supplement training if necessary
Strong computer literacy skills
Demonstrated excellent written and verbal communication skills
Salary Description $60,000 - $65,000 per year
Traveling Patient Care Liaison
Liaison Job 29 miles from Oak Lawn
Patient Care Liaison Travel & Make an Impact! Love working with the elderly and being on the move? Join us as a Patient Care Liaison, providing pacemaker testing & cardiac monitoring in nursing homes and medical offices across Chicagoland. Every day is different, and your work truly matters!
What You'll Do:
Provide hands-on patient care Pacemaker/ICD checks, Holter & MCT hook-ups
Build lasting relationships Work with healthcare providers to grow referrals
Hit the road Travel locally
What We're Looking For:
Medical background required (Cardiac care, nursing homes, ENT, or Medical Assistant experience a plus)
Go-getter mindset Independent, organized & great with people
Why You'll Love It:
Competitive salary + monthly bonuses
Full benefits (PTO, 401K, health insurance)
Car allowance
If you're compassionate, proactive, and ready for a rewarding challenge, we'd love to meet you! Apply today!
Clinical Regulatory Liaison
Liaison Job 32 miles from Oak Lawn
About this role: iRhythm is currently seeking an experienced Clinical Regulatory Liaison who will support our Clinical Services Quality Assurance and process improvement. Duties include, but are not limited to, clinical complaint review, investigation reports, adverse event reporting, complaints log and trend maintenance. This role is a hybrid position and you will be required to work in an iRhythm office (Deerfield, IL Houston, TX or San Francisco, CA) 2 days/week.
Specific functions will include, but not be limited to the following:
* Support Clinical Service Quality through maintaining and enforcing iRhythm's Clinical Quality Assurance System
* Review and evaluate clinical complaints related to misclassified rhythm, missed arrhythmia notifications and skin irritations to assist with clinical complaint investigation
* Assist with Clinical case review as part of the MDR process
* Assist in maintaining Clinical compliance with regulatory requirements regarding misclassified rhythms, missed arrhythmia notifications
* Assist with Regulatory remediation efforts, as needed
* Perform and/or coordinate clinical complaint investigations and gathering of additional information including contacting accounts and/or patients
* Perform frequent and timely review of MD Overread data and identify trends
* Assist with reconciliation of registration discrepancies
* Review and clinical investigation of tickets containing identified serious harm (hospitalization) or death
* Work closely with Clinical Operations and Regulatory to complete investigation reports
* Evaluate all information from a technical perspective to ensure appropriate analysis and investigation
* Review daily processes to ensure issues are being addressed and escalated in a timely manner
* Participate in process improvements
* Assist in Joint Commission preparedness and continuous compliance, ISO and CMS audits
* Perform other quality and regulatory-related duties as assigned
* Provide feedback regarding any systems or concerns to the Clinical Quality Manager
* Complete and pass all required training modules
* Maintain compliance with job specific proficiency requirements, including CCT certification (RN or Paramedic may qualify)
* Adherence to HIPAA Guidelines and Good Clinical Practices
* Other duties as assigned
About you:
* Associate degree or two years college course work preferred
* 3-5 years of experience in ECG monitoring or related field, with emphasis in cardiac rhythm interpretation (CCT, Holter Technician, Cardiac Rehab, RN, LPN, Paramedic with Critical Care Transport)
* Clinical or Regulatory Quality experience preferred
* Knowledge and familiarity with regulatory and complaint handling process
* Demonstrated capability in analyzing processes and identifying process improvement opportunities
* Current CCT certification and/or RN/Paramedic License or ability to be certified within 90 days of hire
* Knowledge of medical terminology specific to Cardiology
* Must have intermediate computer skills on MS Office software, Outlook and \Excel
* Must work across functional teams within the organization
* Strong analytical and problem-solving skills
* Excellent written and verbal communication skills
* Detail oriented, good organizational traits and self-motivated
* Must be results oriented, team player and able to work under minimum supervision
* Great work ethic and a desire to provide high quality outcomes
What's in it for you:
This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.
iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!
FLSA Status: Non-Exempt
As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.
Make iRhythm your path forward.
#LI-JR1