Client Relations Liaison
Liaison Job 11 miles from Milpitas
Join Our Mission-Driven Team as a Client Relations Liaison at Care Indeed!
Are you ready to revolutionize the home care and home health industry? At Care Indeed, we're passionate about making a difference and looking for a dynamic sales professional to help us do just that.
Your Role
As our Client Relations Liaison, you'll be the vital link between Care Indeed and the extensive network of healthcare organizations we serve. Reporting to the Operations Manager and based in Campbell, CA, your mission is to drive business growth through relationship building, consultative selling, and strategic outreach.
What You'll Do:
Expand Our Network: Build and nurture relationships with over 100 healthcare organizations-including hospitals, clinics, skilled nursing facilities, and more-to showcase our services and foster lasting partnerships.
Drive Sales Success: Surpass annual sales targets by developing and executing tailored sales strategies. You'll conduct in-home consultations and care presentations that truly resonate with potential clients and their families.
Consult & Collaborate: Serve as a trusted advisor by understanding and addressing the unique needs of healthcare providers. Use your industry expertise to offer tailored solutions that enhance patient care.
Strategic Marketing & CRM Management: Represent Care Indeed at industry events, trade shows, and local seminars. Maintain accurate records in Salesforce to monitor your progress and refine your strategies.
Continuous Improvement: Stay ahead of industry trends and regulatory changes and actively participate in training sessions to sharpen your skills.
Job Summary
We are seeking a dynamic Client Relations Liaison to drive business growth by establishing and nurturing relationships with healthcare partners and referral sources. This role involves developing strategic sales plans, conducting in-home sales assessments, and providing care presentations to potential clients and their families. The successful candidate will be a results-driven sales professional with a proven track record in relationship sales and business development within the healthcare industry.
This role combines field-based sales (60%), account management (30%), and strategic planning (10%) to expand our network across 100+ healthcare organizations while achieving 120% of annual sales targets.
Travel is required for this position, as you will frequently visit clients, attend networking events, and participate in conferences to promote our services and build brand awareness.
Who You Are
We're looking for someone with a robust background in healthcare sales who combines industry expertise with exceptional interpersonal skills. Here's what you bring to the table:
Industry Knowledge: Deep understanding of the Home Care and Health Care industries, including the range of services offered. Experience working in healthcare is a must.
Sales Acumen: Proven track record in consultative selling, with the ability to clearly articulate complex information and deliver effective solutions tailored to client needs.
Relationship Builder: Natural talent for establishing trust and long-term partnerships with healthcare professionals-from discharge planners to hospital administrators.
Problem Solver: Strong analytical skills to identify challenges within healthcare settings and offer creative, practical solutions.
Organized & Efficient: Excellent time management skills to juggle multiple tasks in a fast-paced environment.
Tech-Savvy: Proficiency in Salesforce to track client interactions and sales activities.
Experience: A minimum of 5+ years in healthcare sales or a related field is required.
Career Growth & Benefits
At Care Indeed, your career growth is our priority. Success in this role can lead to exciting opportunities:
Advancement Paths: Transition to Account Executive or Account Manager roles and, with continued success, move into sales management positions such as Sales District or Regional Manager.
Competitive Compensation: Enjoy a competitive salary range of $73,400 - $83,400, along with benefits that support your well-being.
Dynamic Work Environment: Benefit from a mix of office-based collaboration and field-based excitement, with the flexibility to work remotely when approved.
How to Apply
If you're a passionate sales professional who's eager to make a lasting impact in healthcare, we want to hear from you! Submit your resume and cover letter to
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and take the next step in your career with Care Indeed.
Care Indeed is an equal opportunity employer. We reserve the right to revise job descriptions or work hours as required.
Advanced Life Support Coordinator
Liaison Job 29 miles from Milpitas
SUMMARY: Under direction, to plan, organize and direct pre-hospital care operations at ACMC, and to do related work as required.
DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.
1. Establishes, implements, and evaluates, in conjunction with hospital management and the Office of Emergency Services, ACMC's policies and procedures relative to pre-hospital care.
2. Monitors compliance with certification and re-certification requirements; identifies deficiencies/problems in the Advanced Life Support operation and take corrective action.
3. Collects vital data on a daily basis, reviews written documentation, and listens to taped pre-hospital care conversations in order to evaluate technical competence and completeness of care delivered by Advanced Life Support personnel.
4. Identifies needs and provides education/training programs for ACMC and Nursing Staff, provider agencies, receiving hospitals, and public safety personnel within the Advanced Life Support zone; orientates new personnel to the Advanced Life Support operation and prepares performance evaluations on new Mobile Intensive Care Nurses assigned to the Unit.
5. Functions as a resource person to the community on matters pertaining to ACMC's operation.
MINIMUM QUALIFICATIONS:
Education: Graduate of an accredited Nursing program required; Bachelor's degree in Nursing preferred.
Minimum Experience: Two years of experience as a Clinical Nurse II with AHS or the equivalent of three years full-time professional nursing experience in a large acute facility in the clinical area of application. (NOTE: a Bachelor's Degree in Nursing from an accredited school may be substituted for one year of the required experience.).
Required Licenses/Certifications: ACLS - Advanced Cardiac Life Support Certification - issued by AHA - American Heart Association.
Required Licenses/Certifications: BLS - Basic Life Support Certification issued by the American Heart Association. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
Required Licenses/Certifications: CPI -Crisis Prevention Intervention Training (required for all positions at John George Psychiatric Pavilion; and certain positions in the Emergency Department).
Required Licenses/Certifications: MICN - Mobile Intensive Care Nursing certification (required for certain positions).
Required Licenses/Certifications: NRP - Neonatal Resuscitation Program Certification- AHA American Heart Association (required per unit/department specialty according to patient care policies).
Required Licenses/Certifications: PALS - Pediatric Advanced Life Support Certification- AHA American Heart Association (Required for Emergency Department or if overseeing or providing pediatric care on a regular basis).
Required Licenses/Certifications: TNCC -Trauma Nurse Core Course (Required for Emergency department). Required Licenses/Certifications: Valid license to practice as a Registered Nurse in the State of California.
Highland General Hospital
ALS Base Station
Full Time
Varies
Nursing
FTE: 1
Intake Specialist
Liaison Job 7 miles from Milpitas
Part Time Intake Person/Administrative Support - Hybrid
Altair Law is a renowned and innovative plaintiff's law firm helping families and individuals find answers, direction, and relief following tragedy. With headquarters located in the heart of the San Francisco financial district, Altair Law is seeking a part time intake person to assess and respond to potential cases with empathy and poise. The position may evolve to a full time position with benefits.
If you enjoy working in a fast pace collegial environment with amazing plaintiff's trial lawyers and have the acumen to to qualify high value cases - we want to hear from you.
Responsibilities
· Perform client intakes and log the intakes into the database
· Report trends for types of cases and identify campaigns that garner qualified calls
· Administrative duties include reviewing and processing legal mail and logging correspondence into our case management system.
· Preparing correspondence for attorneys
· Triaging calls and forwarding to Partners when appropriate.
· Providing pre-litigation support upon request
Qualifications
Strong interpersonal skills
Superior command of Microsoft Office Suite and Outlook
Excellent knowledge of legal terminology
Superior communication skills to answer calls from potential clients who have suffered tragic situations and to triage and decline cases not appropriate for Altair Law.
Familiarity with operating office equipment (printer, copier, etc.)
Familiarity with medical terminology
Preferably fluent in Spanish
Requirements:
Bachelor's degree with excellent academic ranking. Excellent writing and editing skills A plus if you are bilingual Must be able to lift 30 lbs.
This is a non-exempt position.
Workplace Service Coordinator
Liaison Job 38 miles from Milpitas
Our client is seeking a Workplace Service Coordinator to join their team! This position is located in San Francisco, California.
Monitor and track facilities tickets for assigned buildings and floors, ensuring timely execution and resolution
Respond to employee inquiries on Slack, providing assistance and information as needed
Oversee Workplace Services Programs, ensuring their smooth operation and effectiveness
Manage the Culture Gallery Program, ensuring it meets employee engagement and organizational goals
Coordinate the Cubby Program, ensuring availability and proper usage of storage space
Supervise the Arcade Program, maintaining equipment and ensuring its functionality
Oversee the Lost and Found Program, ensuring items are properly tracked and returned
Manage the Pest Control Program, coordinating service and ensuring building cleanliness and safety
Organize E-waste clean-out initiatives to properly dispose of electronic waste
Facilitate daily deliverables for internal employee requests, including furniture replacement, HVAC issues, cubby requests, lighting adjustments, etc.
Conduct ongoing facility inspections, performing walkthroughs to ensure all building systems are operational
Submit and manage badge requests and badge extension requests for building access
Assist with physical space audits and detailed space audits on a quarterly basis to ensure optimal use and compliance
Provide event support, including COI submittals, vendor access coordination, after-hours HVAC adjustments, janitorial support, and move support as needed
Desired Skills/Experience:
3+ years of professional experience in facilities planning
Knowledge of mechanical, electrical, and plumbing (MEP), HVAC, and Building Trades
Experience rolling out new CAFM and CMMS systems
Knowledge of BOMA and ADA requirements
Ability to read and interpret floor plans and construction documents
Proficiency with G-Mail, G-Cal, CAFM, and CMMS systems
Onsite presence is required
Must be detail-oriented and organized
Benefits:
Medical, Dental, & Vision Insurance Plans
401K offered
$16.80 - $24.00 (est. hourly)
Intake Specialist
Liaison Job 10 miles from Milpitas
Job Title: Intake Specialist
Company: Demidchik Law Firm, PC
Job Type: Full-time, on-site
Intake Specialist
We are seeking a highly motivated Intake Specialist with strong sales skills to be the first point of contact for potential clients. This role involves engaging with individuals via phone calls, emails, texts, and in person to assess their legal needs, effectively communicate the firm's value, and guide them through the intake process. The ideal candidate must be persuasive, proactive, and capable of building rapport while demonstrating empathy, patience, and professionalism.
Responsibilities:
Conduct initial client interactions, gathering key details about their legal matters.
Confidently communicate the firm's services and convert inquiries into signed clients.
Maintain accurate records and documentation.
Follow up with potential clients to ensure engagement and retention.
Collaborate with attorneys and staff to facilitate a smooth intake process.
Oversee office management tasks.
Qualifications:
Strong sales background with a proven track record in client conversion.
Fluent English is required; proficiency in Mandarin Chinese is highly preferred.
Minimum of 5 years of experience in legal intake, and/or sales.
Prior legal experience is a big plus.
Resourceful, proactive, and results-driven.
Proven ability to meet and exceed goals and deadlines.
Compassionate and empathetic, with the ability to support clients in challenging situations.
Pay: $100,000.00 - $175,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Ability to Commute:
San Jose, CA (Required)
Work Location: In person
Service Coordinator
Liaison Job 18 miles from Milpitas
Job title:
Service Coordinator
Reports to:
Service Operations Manager
This position is responsible for all incoming phone calls and emails from end users, technicians and other company personnel relating to requests for service. Key functions will include reviewing, reconciling, processing, and closing out field service and shop operations jobs / projects. Further, will support scheduling projects and service technician assignments. Goal is to facilitate the closing jobs through collection of required information from service technicians or elsewhere, to ensure invoicing is completed in an expeditious and timely manner.
Duties and responsibilities:
Responsible for answering incoming calls to the service department.
Handle internal and external customer inquiries as they pertain to specific work orders, jobs, projects
Prepare service quotes based on internal and external customer needs
Scheduling Service Technicians for service jobs and projects with a goal to achieve 85% billable rate or higher.
Scheduling service visits to ensure we meet our PM Agreement commitments.
Coordination of the calls with the customers verbally and through email on a continuous basis to ensure we are meeting the customer's expectations, and they remain informed as projects and service jobs progress
Responsible for closing field service and shop jobs / projects:
Capturing ALL required information (service labor hours, parts consumed, costing) for each service / shop job
Reconciling work orders against actual costs
Submitting completed work orders to accounting for processing of invoices
Assist scheduling field and shop technicians to specific jobs or projects
Input work order data into ERP system
Track assigned projects - ensure completed timecards, work orders are submitted from technicians in a timely manner
Work with Parts Coordinators to determine costing and availability of outsourced parts in order to quote and schedule work
All other duties as required to support superior customer satisfaction
This is a dynamic position as responsibilities may be added or removed as necessary
Communication with all departments within the HAC will occur on a regular basis. The depts include Parts, sales and will be expected to assist in covering for other team members when the need arises
Education:
Associates Degree a plus
Professional experience:
Minimum of 3 years' experience with administration functions
Proficiency in Microsoft products
Key behaviors:
Process driven - assertive
Self-starting
Analytical thinking
Demonstrated ability to solve problems with customer satisfaction as a focus
Excellent communication skills both verbal and written
Ability to multitask - manage multiple projects
Goal-oriented
Customer-focused
Drive to succeed
Team player
Field Service Experience on Sullair products a plus
Familiar with SAP ERP & Salesforce CRM a plus
Direct reports:
N/A
The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Program Coordinator
Liaison Job 11 miles from Milpitas
Job title : Program administrator
Duration : 1 year contract (possible extension)
Pay rate : $76-77 /hr on W2.
Responsibilities:
Minimum of 3-5 years of experience in compliance implementation or a related field, preferably within the financial services industry.
Strong understanding of US and Canadian regulatory requirements related to credit reporting (FCRA), Regulation E, safeguarding of funds (RPAA) and other financial regulations.
Demonstrated experience in implementing compliance requirements within product development and operational processes.
Proven ability to collaborate effectively with cross-functional teams, including product, engineering, and compliance.
Strong analytical and problem-solving skills, with a keen attention to detail.
Strong written and verbal communication skills, with the ability to clearly articulate complex compliance requirements.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with compliance monitoring and reporting tools is a plus.
Execute detailed implementation plans for compliance requirements related to credit reporting, Regulation E, and RPAA safeguarding of funds, ensuring timely and accurate execution.
Collaborate with product and engineering teams to integrate compliance requirements into existing and new product features and processes.
Develop and maintain comprehensive documentation of implementation activities, including process flows, procedures, and training materials.
Conduct thorough testing and validation of implemented controls to ensure adherence to regulatory standards.
Provide support and guidance to business units on the practical application of compliance requirements.
Partner with the compliance team to build and implement monitoring programs to assess the effectiveness of implemented controls.
Assist in the analysis of monitoring results to identify potential compliance gaps and recommend corrective actions.
Prepare and present regular reports on implementation progress and monitoring findings to relevant stakeholders.
Assist in the documentation of monitoring procedures.
Assist in the creation of key risk indicators (KRIs) related to implemented controls
Skills required:
Bachelors degree in Business Administration, Finance, Compliance, or a related field
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status
Service Coordinator
Liaison Job 16 miles from Milpitas
Ultimate Staffing Services is actively seeking a dedicated Service Coordinator to join a dynamic team. This role involves ensuring efficient service delivery and maintaining excellent customer satisfaction. The Service Coordinator will work closely with various departments to facilitate seamless service operations and address client needs.
Responsibilities:
Coordinate and manage service schedules to ensure timely delivery.
Act as a liaison between clients and service teams to address and resolve issues.
Maintain accurate service records and documentation.
Assist in the development and implementation of service policies and procedures.
Monitor service quality and initiate improvements as necessary.
Provide support to the service team with administrative tasks and client communications.
Ensure compliance with company standards and service agreements.
Requirements:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and CRM software.
Ability to work in a fast-paced environment and manage time effectively.
Problem-solving skills and attention to detail.
Work Hours:
Monday - Friday, 8:00 AM - 5:00 PM.
Benefits:
Comprehensive health insurance plans.
Paid time off and holidays.
Opportunities for professional development and growth.
Retirement savings plan with company match.
Additional Details:
The pay range for this position is $27.00 to $30.00 per hour, based on experience and qualifications.
Desired Skills and Experience
Position Overview:
Ultimate Staffing Services is actively seeking a dedicated Service Coordinator to join a dynamic team. This role involves ensuring efficient service delivery and maintaining excellent customer satisfaction. The Service Coordinator will work closely with various departments to facilitate seamless service operations and address client needs.
Responsibilities:
Coordinate and manage service schedules to ensure timely delivery.
Act as a liaison between clients and service teams to address and resolve issues.
Maintain accurate service records and documentation.
Assist in the development and implementation of service policies and procedures.
Monitor service quality and initiate improvements as necessary.
Provide support to the service team with administrative tasks and client communications.
Ensure compliance with company standards and service agreements.
Requirements:
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and CRM software.
Ability to work in a fast-paced environment and manage time effectively.
Problem-solving skills and attention to detail.
Work Hours:
Monday - Friday, 8:00 AM - 5:00 PM.
Benefits:
Comprehensive health insurance plans.
Paid time off and holidays.
Opportunities for professional development and growth.
Retirement savings plan with company match.
Additional Details:
The pay range for this position is $27.00 to $30.00 per hour, based on experience and qualifications.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Program Coordinator I
Liaison Job 10 miles from Milpitas
At Blueprint Studios, we believe that the key to our success is our employees. Our team is made up of passionate designers, craftspeople and professionals who share our core values of vision, innovation, excellence, and integrity. We seek people who can think the big ideas and deliver upon the small details. If you are creative, adaptive, and talented, then you might have found a home with us!
JOB SUMMARY: The Program Coordinator I provides direct administrative support to one or multiple Account Manager(s) or Director(s) This role serves as the liaison between Sales and multiple departments within the organization by effectively communicating deliverables, providing updates and supporting documentation in relation to events. This role may support one to multiple sales representatives.
ESSENTIAL JOB FUNCTIONS:
Serves as the administrative liaison between operations and sales
Acts as the client contact as instructed
Coordinates and schedules the calendar of their assigned sales representative(s)
Possesses comprehensive knowledge of company inventory and pricing
Maintains maximum proficiency in the company rental software and the client database management system
Manages event order life cycle (contract creation, distribution, revisions, client communication, invoicing, etc.)
Coordinates and communicates with the Showroom Coordinator to schedule requested client showrooms
Works in close conjunction with all Operational Departments to ensure event success
Creates, revises and distributes written client contracts both externally and internally
Maintains standardized client files
Coordinates sub-rentals with approved vendors
Proactively resolves inventory conflicts as needed
Reviews and approves quality control discrepancies as requested
Responsible for client invoicing and collecting payments in accordance with company policies and procedures
Maintains consistent post-event follow-up including “Thank You” cards and gifts
Actively participates in production meetings providing clarification to upcoming events
Maintains comprehensive knowledge of event process flow (Order Stages)
Proactively prevents errors and solves problems in all areas of responsibility
Displays a high degree of confidentiality, professionalism, and emotional maturity at all times
Leads on site event installations, strikes, venue walk-throughs, and showrooms as needed
Assists with special projects as directed
Assists with one or more sales representatives.
Other duties as assigned
QUALIFICATIONS:
GED or High School Diploma required
AA or BS Degree highly preferred
Fully business software literate (MS-Office Suite)
Must be able to manage multiple concurrent tasks and priorities with accuracy
Must have exceptional organizational skills
Possesses exemplary written and verbal communication skills
2 years with previous administrative coordinator experience (related experience preferred)
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the crucial functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear.
The employee is required to stand, walk, and use hands to handle, feel, reach with hands and arms, stoop, kneel, crouch, climb or crawl.
The employee may need to lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision.
The noise level in the work environment is usually moderate to heavy.
The temperature will vary from hot to cold depending on the weather.
EMPLOYEE BENEFITS
Full-time employees are eligible for benefits the first of the month after 60 days of employment. In addition to paid holidays and up to 14 days of paid vacation your first year with us, we offer the following benefits:
Health Insurance
Dental Insurance
Vision Insurance
Pet Insurance
Company-paid life insurance with additional insurance available
Short & Long-term Disability Insurance
Accidental and Critical Illness Insurance
401k Plan
Employee Assistance Program (EAP)
Employee Discounts
A Great Team Environment!
ABOUT US
Blueprint Studios is a nationally renowned special event design, production and rentals firm, long known for our expertise in establishing industry trends, coupled with a keen client focus and responsiveness. We specialize in delivering products and services to a continuously growing base of clients that range from some of the most prominent corporations to a luxury social customer base.
We believe that our employees are the key to our success. Our team is made up of passionate designers, craftspeople and professionals who share our core values of vision, innovation, excellence, and integrity. We are looking for people who can think the big ideas and deliver upon the small details.
Learn more about who we are and what we do at ********************************* or check us out on Facebook at ************************************************
EQUAL OPPORTUNITY STATEMENT:
Blueprint Studios provides equal employment opportunities(EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Blueprint Studios expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
COMMUNITY SERVICES LIAISON I
Liaison Job 36 miles from Milpitas
Position: Community Services Liaison I Department: School Site Reports To: Principal or Designated Administrator SUMMARY Provides assistance and support to students and staff at a school site. Serves as a communications liaison between District personnel, psychologists, students, parents, community agencies and public agencies. Performs supplementary para-professional counseling and communications assistance in student testing, assessment, attendance, health, discipline and learning. NATURE AND SCOPE Under the general direction of the Principal and/or designated administrator, works independently in specialized program with student, parents, faculty and community social service agencies. Work relationships with others are extensive and include the school site, student homes and the community. DISTINGUISHING CHARACTERISTICS This position is at a senior para-professional level, and focuses on relationships with community services organizations and public agencies that provide services to support the accomplishment of educational goals. Advancement to this position requires a minimum of a two year college program in child psychology or development and at least two years experience working with at risk school-aged children. ESSENTIAL TYPES OF DUTIES (Examples) • Coordinates ancillary services for students that involve external agencies, specialized providers, etc., such as psychologists, social services, and special District programs. Contacts public and community agencies to develop and deliver services to students and parents. • Oftentimes in a home setting, counsels regarding problems at school or the community that affect school attendance and performance. • Administers specialized tests to ESL students in collaboration with school Psychologists. • Confers with teachers, specialists, counselors and administrators regarding individual student needs, problems and progress. • Communicates with parents of migrant students by arranging and/or making phone calls or home visits. Provides and obtains information, explains special programs and promotes parent participation in school activities. Provides specialized counseling. • Assists in the development of self-identity, self-esteem, awareness and pride among migrant pupils. Promotes the values of education and encourages attendance, participation and achievement. • Performs other duties as required to accomplish the objectives of the position. QUALIFICATIONS Knowledge and Skills: In-depth practical knowledge of child development and psychology. Specialized knowledge of working with special student populations is necessary. Basic understanding of the education and teaching methods is required. Counseling, facilitating, training, and process leadership skills required. Advanced administrative and supervisory skills required. Requires considerable communication skills to interact in both formal and informal settings with a wide variety of contacts. Abilities: Must be able to assist Psychologists, community agencies, public and social service agencies, teachers, and resource staff with the implementation of programs for at risk students. Requires the ability to recognize and meet the needs of special populations of students supported by the programs. Ability to assign, prioritize and review work is essential. Must be able to assess learning and behavior needs, and develop and implement appropriate programs. Work is performed in an office or a home setting, presenting minimal exposure to health or safety hazards. Requires the ability to communicate with students, staff, parents and the public using patience and courtesy, and in a manner that reflects positively on the District. Must be able to work well independently and as part of a team. Physical Abilities: Position involves standing, walking, stooping, and occasional carrying and lifting of lightweight materials (up to 20 pounds). May be required to sit for extended periods of time. Requires visual acuity and depth perception to recognize words and numbers; and hand and finger dexterity and hand/eye coordination to use a computer keyboard and common office equipment. Requires speaking and hearing ability sufficient to hear over a phone and carry on conversations. Education and Experience: AA Degree or equivalent with a minimum of two years experience working with students from a variety of cultures in an unstructured setting is required. Licenses or Certificates: California Driver License required.
Requirements / Qualifications
Management Coordinator, Nursing Unit
Liaison Job 29 miles from Milpitas
Job Summary:# Reporting to the assigned Cluster Director or the Department Manager, the Coordinator is responsible for the day-to-day operations for assigned unit.# This position works with other leadership staff to develop the annual capital and operating budget, supervise/manage staff and implement programs that reflect current needs and anticipated changes/expansion of services for the hospital/ organization. Job Requirements: Education:#BSN required; Master#s Degree in health administration, management, or related field preferred.#Previous management/ experience may be considered in lieu of education. Required Licenses # Certifications: #Current California RN license.# BLS. Experience:##3 # 5 years previous related department experience. #1 year leadership experience (i.e. charge nurse). Skills # Abilities:##Basic proficiency with computer systems (word processing and spreadsheets). #CQI team experience. Excellent leadership and interpersonal skills. #Effective verbal and written skills. Physical Requirements:# Sit: up to 3 hours/day Stand/Walk: 6-8 hours Bend/Stoop: Up to 3 hours Reach: Up to 6 hours Rep Use of UE/Grasp: Up to 6 hours Lift/Push/Pull: 25 lbs, over 25 lbs with assistance or equipment This job requires the ability to hear alarms, clients and/or instruction.# The ability to see accurately from 20 inches to 20 feet.# Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Job Summary:
Reporting to the assigned Cluster Director or the Department Manager, the Coordinator is responsible for the day-to-day operations for assigned unit. This position works with other leadership staff to develop the annual capital and operating budget, supervise/manage staff and implement programs that reflect current needs and anticipated changes/expansion of services for the hospital/ organization.
Job Requirements:
Education: BSN required; Master's Degree in health administration, management, or related field preferred. Previous management/ experience may be considered in lieu of education.
Required Licenses & Certifications: Current California RN license. BLS.
Experience: 3 - 5 years previous related department experience. 1 year leadership experience (i.e. charge nurse).
Skills & Abilities: Basic proficiency with computer systems (word processing and spreadsheets). CQI team experience. Excellent leadership and interpersonal skills. Effective verbal and written skills.
Physical Requirements:
Sit: up to 3 hours/day
Stand/Walk: 6-8 hours
Bend/Stoop: Up to 3 hours
Reach: Up to 6 hours
Rep Use of UE/Grasp: Up to 6 hours
Lift/Push/Pull: 25 lbs, over 25 lbs with assistance or equipment
This job requires the ability to hear alarms, clients and/or instruction. The ability to see accurately from 20 inches to 20 feet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Community Outreach Specialist
Liaison Job 10 miles from Milpitas
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
WHY IS THIS ROLE CRITICAL?
The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient's health, and the OS helps him or her take that first step.
The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it's important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.
Applicants tend to be individuals who would describe themselves as a “people person.” You enjoy talking to new people - whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you!
KEY RESPONSIBILITIES:
Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
Speak with patients about the role that Upward Health can play in helping them improve their health
Enroll patients into Upward Health's program and collect key data about patients during the enrollment process
Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
Participate in weekly team meetings focused on ongoing education and improvement
Accurate and timely documentation in our company‘s software system
KNOWLEDGE, SKILLS & ABILITIES:
Verbal communication skills
Persuasiveness
Flexibility
Dedication and resilience
Energetic
Attention to detail
Ability to multitask
Both independence and teamwork
Solid computer skills
QUALIFICATIONS:
Ability to quickly establish trust and build a relationship with patients
Ability to clearly communicate Upward Health's service offering and value
Active listening skills and genuine compassion for others
Quick thinking and ability to respond to questions and objections
Organized and self-motivated
Ability to work independently and meet established goals
Enjoys collaboration within a team environment and working with people of different skills and experience
Knowledge of community resources in the local market
Able to maintain clear professional boundaries with patients and coworkers
Commitment to represent the company with professionalism
Demonstrates cultural competency and ability to work with diverse groups of community members
Comfortable using computer for documentation, communication, and organizing work
Must have reliable transportation to perform essential outreach functions
Must be fluent in English. Spanish speaking a PLUS!
Able to work flexible hours, including occasional night/weekend work
Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience.
Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Community Outreach Specialist
Liaison Job 10 miles from Milpitas
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
WHY IS THIS ROLE CRITICAL?
The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient's health, and the OS helps him or her take that first step.
The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it's important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.
Applicants tend to be individuals who would describe themselves as a “people person.” You enjoy talking to new people - whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you!
KEY RESPONSIBILITIES:
Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
Speak with patients about the role that Upward Health can play in helping them improve their health
Enroll patients into Upward Health's program and collect key data about patients during the enrollment process
Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
Participate in weekly team meetings focused on ongoing education and improvement
Accurate and timely documentation in our company‘s software system
KNOWLEDGE, SKILLS & ABILITIES:
Verbal communication skills
Persuasiveness
Flexibility
Dedication and resilience
Energetic
Attention to detail
Ability to multitask
Both independence and teamwork
Solid computer skills
QUALIFICATIONS:
Ability to quickly establish trust and build a relationship with patients
Ability to clearly communicate Upward Health's service offering and value
Active listening skills and genuine compassion for others
Quick thinking and ability to respond to questions and objections
Organized and self-motivated
Ability to work independently and meet established goals
Enjoys collaboration within a team environment and working with people of different skills and experience
Knowledge of community resources in the local market
Able to maintain clear professional boundaries with patients and coworkers
Commitment to represent the company with professionalism
Demonstrates cultural competency and ability to work with diverse groups of community members
Comfortable using computer for documentation, communication, and organizing work
Must have reliable transportation to perform essential outreach functions
Must be fluent in English. Spanish speaking a PLUS!
Able to work flexible hours, including occasional night/weekend work
Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience.
Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Community Organizer - Code Enforcement Outreach Program
Liaison Job 38 miles from Milpitas
ESSENTIAL FUNCTIONS
Work closely and coordinate with the CEOP & La Voz Program Manager on day-to-day tasks and responsibilities with client caseload and follow-ups.
Conduct client outreach in apartment buildings and/or privately-owned single room occupancy (SROs) residential hotels on habitability issues.
Work with tenants to improve living conditions in designated Tenderloin and SOMA buildings.
Educate and assist clients in filing San Francisco Rent Board Petitions.
Consult with the CEOP & La Voz Program Manager regarding the need to represent clients in habitability related San Francisco Rent Board Petitions, and on a limited basis act as a non-attorney representative at mediations and/or arbitration hearings.
Oversee and train client volunteers, called Code Enforcement Outreach Workers, in outreaching and door-knocking efforts; create and implement work plans and monitor outreach schedule.
Provide code enforcement workshops to organizations serving in the Tenderloin and SOMA areas.
Conduct monthly/bi-monthly tenant rights and habitability trainings for apartment and SRO tenants.
Collaborate with community-based organizations (CBO) on housing and habitability campaigns.
Organize meetings in clients' places of residence, as necessary.
Collaborate and refer cases to DBI, Department of Public Health, and San Francisco Apartment Association, as needed.
Participate in creating multi-lingual forms, flyers, and informational documents needed for the program.
Maintain appropriate documentation to demonstrate that all contractual requirements are met. Participate in timely and accurate filing of progress reports required by the funder(s).
Stay abreast of services and programs being provided by other CBOs and government agencies by fostering working relationships with them.
Provide referrals to clients and connect them to relevant services offered by CBOs and government agencies.
Respond to all phone messages, client requests, staff requests, and emails as appropriate and in a timely manner.
Attend all meetings as scheduled and participate in meetings as requested.
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
ESSENTIAL QUALIFICATIONS
High School degree required; BA/BS degree preferred.
Must have a minimum of 1 year of experience working with and on behalf of low-income tenants.
Must be committed to social change through developing leadership in SRO tenants and in low-income residential communities.
Must have a thorough working knowledge of Microsoft Office Suite.
Must have an ability to complete paperwork accurately and write business correspondence.
Must have demonstrated problem-solving skills.
Must have a strong working knowledge of mental health and substance abuse issues.
Must have an ability to read, understand, and apply language from governmental regulations, manuals, policies, technical procedures, and instructions.
Must have demonstrated customer service skills.
Must read, communicate orally, and write in English and in one additional language represented widely in the designated Tenderloin and SOMA tenant population (eg., Spanish, Vietnamese, Cantonese, etc.)
Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail.
Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1]
Experience working with diverse, homeless and/or formerly homeless population strongly preferred.
Experience in the fundamentals of researching, planning, and participating in community campaigns strongly preferred.
Community organizing experience strongly preferred.
Experience working in non-profit or public sector preferred.
REQUIRED BEHAVIORAL SKILLS & ABILITIES
Demonstrates professional behavior that is consistent with THC's Mission, Core Values, and Customer Service Philosophy.
Adapts well to change, and remains professional, respectful, and composed at all times.
Must be, honest, dependable, and accountable.
Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust.
Exercises good judgment in using and/or keeping information regarding clients and co-workers, and adheres to THC's confidentiality policy.
Works well independently, collaboratively, and as a team member.
Follows instructions completely and asks for help and/or guidance from supervisors when needed.
Has good time management skills and is punctual to work, THC meetings, and events.
Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.
Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.
[1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.
Intake Specialist
Liaison Job 10 miles from Milpitas
Part Time Intake Person/Administrative Support - Hybrid
Altair Law is a renowned and innovative plaintiff's law firm helping families and individuals find answers, direction, and relief following tragedy. With headquarters located in the heart of the San Francisco financial district, Altair Law is seeking a part time intake person to assess and respond to potential cases with empathy and poise. The position may evolve to a full time position with benefits.
If you enjoy working in a fast pace collegial environment with amazing plaintiff's trial lawyers and have the acumen to to qualify high value cases - we want to hear from you.
Responsibilities
· Perform client intakes and log the intakes into the database
· Report trends for types of cases and identify campaigns that garner qualified calls
· Administrative duties include reviewing and processing legal mail and logging correspondence into our case management system.
· Preparing correspondence for attorneys
· Triaging calls and forwarding to Partners when appropriate.
· Providing pre-litigation support upon request
Qualifications
Strong interpersonal skills
Superior command of Microsoft Office Suite and Outlook
Excellent knowledge of legal terminology
Superior communication skills to answer calls from potential clients who have suffered tragic situations and to triage and decline cases not appropriate for Altair Law.
Familiarity with operating office equipment (printer, copier, etc.)
Familiarity with medical terminology
Preferably fluent in Spanish
Requirements:
Bachelor's degree with excellent academic ranking. Excellent writing and editing skills A plus if you are bilingual Must be able to lift 30 lbs.
This is a non-exempt position.
Program Coordinator I
Liaison Job 38 miles from Milpitas
At Blueprint Studios, we believe that the key to our success is our employees. Our team is made up of passionate designers, craftspeople and professionals who share our core values of vision, innovation, excellence, and integrity. We seek people who can think the big ideas and deliver upon the small details. If you are creative, adaptive, and talented, then you might have found a home with us!
JOB SUMMARY: The Program Coordinator I provides direct administrative support to one or multiple Account Manager(s) or Director(s) This role serves as the liaison between Sales and multiple departments within the organization by effectively communicating deliverables, providing updates and supporting documentation in relation to events. This role may support one to multiple sales representatives.
ESSENTIAL JOB FUNCTIONS:
Serves as the administrative liaison between operations and sales
Acts as the client contact as instructed
Coordinates and schedules the calendar of their assigned sales representative(s)
Possesses comprehensive knowledge of company inventory and pricing
Maintains maximum proficiency in the company rental software and the client database management system
Manages event order life cycle (contract creation, distribution, revisions, client communication, invoicing, etc.)
Coordinates and communicates with the Showroom Coordinator to schedule requested client showrooms
Works in close conjunction with all Operational Departments to ensure event success
Creates, revises and distributes written client contracts both externally and internally
Maintains standardized client files
Coordinates sub-rentals with approved vendors
Proactively resolves inventory conflicts as needed
Reviews and approves quality control discrepancies as requested
Responsible for client invoicing and collecting payments in accordance with company policies and procedures
Maintains consistent post-event follow-up including “Thank You” cards and gifts
Actively participates in production meetings providing clarification to upcoming events
Maintains comprehensive knowledge of event process flow (Order Stages)
Proactively prevents errors and solves problems in all areas of responsibility
Displays a high degree of confidentiality, professionalism, and emotional maturity at all times
Leads on site event installations, strikes, venue walk-throughs, and showrooms as needed
Assists with special projects as directed
Assists with one or more sales representatives.
Other duties as assigned
QUALIFICATIONS:
GED or High School Diploma required
AA or BS Degree highly preferred
Fully business software literate (MS-Office Suite)
Must be able to manage multiple concurrent tasks and priorities with accuracy
Must have exceptional organizational skills
Possesses exemplary written and verbal communication skills
2 years with previous administrative coordinator experience (related experience preferred)
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the crucial functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear.
The employee is required to stand, walk, and use hands to handle, feel, reach with hands and arms, stoop, kneel, crouch, climb or crawl.
The employee may need to lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision.
The noise level in the work environment is usually moderate to heavy.
The temperature will vary from hot to cold depending on the weather.
EMPLOYEE BENEFITS
Full-time employees are eligible for benefits the first of the month after 60 days of employment. In addition to paid holidays and up to 14 days of paid vacation your first year with us, we offer the following benefits:
Health Insurance
Dental Insurance
Vision Insurance
Pet Insurance
Company-paid life insurance with additional insurance available
Short & Long-term Disability Insurance
Accidental and Critical Illness Insurance
401k Plan
Employee Assistance Program (EAP)
Employee Discounts
A Great Team Environment!
ABOUT US
Blueprint Studios is a nationally renowned special event design, production and rentals firm, long known for our expertise in establishing industry trends, coupled with a keen client focus and responsiveness. We specialize in delivering products and services to a continuously growing base of clients that range from some of the most prominent corporations to a luxury social customer base.
We believe that our employees are the key to our success. Our team is made up of passionate designers, craftspeople and professionals who share our core values of vision, innovation, excellence, and integrity. We are looking for people who can think the big ideas and deliver upon the small details.
Learn more about who we are and what we do at ********************************* or check us out on Facebook at ************************************************
EQUAL OPPORTUNITY STATEMENT:
Blueprint Studios provides equal employment opportunities(EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Blueprint Studios expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Community Outreach Specialist
Liaison Job 38 miles from Milpitas
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
WHY IS THIS ROLE CRITICAL?
The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient's health, and the OS helps him or her take that first step.
The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it's important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.
Applicants tend to be individuals who would describe themselves as a “people person.” You enjoy talking to new people - whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you!
KEY RESPONSIBILITIES:
Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
Speak with patients about the role that Upward Health can play in helping them improve their health
Enroll patients into Upward Health's program and collect key data about patients during the enrollment process
Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
Participate in weekly team meetings focused on ongoing education and improvement
Accurate and timely documentation in our company‘s software system
KNOWLEDGE, SKILLS & ABILITIES:
Verbal communication skills
Persuasiveness
Flexibility
Dedication and resilience
Energetic
Attention to detail
Ability to multitask
Both independence and teamwork
Solid computer skills
QUALIFICATIONS:
Ability to quickly establish trust and build a relationship with patients
Ability to clearly communicate Upward Health's service offering and value
Active listening skills and genuine compassion for others
Quick thinking and ability to respond to questions and objections
Organized and self-motivated
Ability to work independently and meet established goals
Enjoys collaboration within a team environment and working with people of different skills and experience
Knowledge of community resources in the local market
Able to maintain clear professional boundaries with patients and coworkers
Commitment to represent the company with professionalism
Demonstrates cultural competency and ability to work with diverse groups of community members
Comfortable using computer for documentation, communication, and organizing work
Must have reliable transportation to perform essential outreach functions
Must be fluent in English. Spanish speaking a PLUS!
Able to work flexible hours, including occasional night/weekend work
Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience.
Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Community Outreach Specialist
Liaison Job 29 miles from Milpitas
Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs - everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals - because we know that health requires care for the whole person. It's no wonder 98% of patients report being fully satisfied with Upward Health!
WHY IS THIS ROLE CRITICAL?
The Outreach Specialist (OS) plays a critical role at Upward Health. The OS is the first point of contact with our company for our patients. We count on the OS to make an excellent first impression and to be able to effectively communicate our service offering to patients. The goal of this role is to inform patients about our services and to help them get started. Our services are focused on improving a patient's health, and the OS helps him or her take that first step.
The OS manages a caseload and utilizes a range of strategies to connect with our potential patients. Phone is our top strategy, and it's important that our OS is comfortable and confident communicating by phone. There may be times that field-based approaches are utilized as well. The OS should be prepared to use whatever strategy is most effective. The OS reports to our Outreach Manager.
Applicants tend to be individuals who would describe themselves as a “people person.” You enjoy talking to new people - whether by phone or in person. You might have taken past roles in sales or retail to satisfy this interest. You also want to help others. You may even have past experience helping others with their health, whether through a previous job or in your personal life. You communicate well. You enjoy a fast-paced environment. You are flexible and like when each day is different. You are driven by reaching goals, and you like a challenge. We are looking forward to meeting you!
KEY RESPONSIBILITIES:
Conduct direct outreach to patients via phone, in-person meetings, mailings, and other strategies
Speak with patients about the role that Upward Health can play in helping them improve their health
Enroll patients into Upward Health's program and collect key data about patients during the enrollment process
Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy
On an as-needed basis, interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints
Participate in weekly team meetings focused on ongoing education and improvement
Accurate and timely documentation in our company‘s software system
KNOWLEDGE, SKILLS & ABILITIES:
Verbal communication skills
Persuasiveness
Flexibility
Dedication and resilience
Energetic
Attention to detail
Ability to multitask
Both independence and teamwork
Solid computer skills
QUALIFICATIONS:
Ability to quickly establish trust and build a relationship with patients
Ability to clearly communicate Upward Health's service offering and value
Active listening skills and genuine compassion for others
Quick thinking and ability to respond to questions and objections
Organized and self-motivated
Ability to work independently and meet established goals
Enjoys collaboration within a team environment and working with people of different skills and experience
Knowledge of community resources in the local market
Able to maintain clear professional boundaries with patients and coworkers
Commitment to represent the company with professionalism
Demonstrates cultural competency and ability to work with diverse groups of community members
Comfortable using computer for documentation, communication, and organizing work
Must have reliable transportation to perform essential outreach functions
Must be fluent in English. Spanish speaking a PLUS!
Able to work flexible hours, including occasional night/weekend work
Minimum of 3 years of work experience with focus on those who have sales, healthcare, or past outreach experience.
Upward Health is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
Community Organizer - Central City SRO Collaborative
Liaison Job 38 miles from Milpitas
Participate in activities as directed by the Community Organizing Manager to meet contractual standards and requirements.
Conduct client outreach in SRO residential hotels in the Tenderloin and SOMA neighborhoods.
Work with clients to identify, research, and develop solutions to improve issues in their SRO and neighborhood.
Work closely and coordinate with department employees to staff “walk-in” hours at the 48 Turk Office and to manage client caseload and follow-ups.
Learn and stay abreast of San Francisco Housing and Health Codes in order to effectively advocate on behalf of clients.
Respond to client complaints about housing and/or habitability received by phone, on a walk-in basis, and through outreach, and advocate for clients around tenant/landlord disputes and habitability concerns. This includes, but is not limited to, writing letters to landlords, building managers, and/or hotel operators requesting repairs for code violations, and then monitoring cases until abatement.
Facilitate community meetings and informational workshops.
Recruit and train interested client volunteers to be tenant leaders to 1) organize tenants within their SROs to proactively identify, discuss, and improve issues within the SRO or neighborhood; and 2) facilitate tenant meetings in SROs.
Facilitate meetings and training sessions for the Tenant Leadership Program that develop community organizing and leadership skills in interested client volunteers.
Participate with community-based organizations (CBO) on housing and habitability campaigns and community coalitions.
Participate in creating multi-lingual forms, flyers, and informational documents needed for the program.
Maintain appropriate documentation to demonstrate that all contractual requirements are met. Participate in timely and accurate filing of progress reports required by the funder(s).
Stay abreast of services and programs being provided by other CBOs and government agencies by fostering working relationships with them.
Provide referrals to clients and connect them to relevant services offered by CBOs and government agencies.
Respond to all phone messages, client requests, staff requests, and emails as appropriate and in a timely manner.
Attend all meetings as scheduled and participate in meetings as requested.
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.
ESSENTIAL QUALIFICATIONS
High School degree required; BA/BS degree preferred.
Must have a minimum of 1 year of experience working with and on behalf of low-income tenants.
Must be committed to social change through developing leadership in SRO tenants and in low-income residential communities.
Must have a thorough working knowledge of Microsoft Office Suite.
Must have an ability to complete paperwork accurately and write business correspondence.
Must have demonstrated problem-solving skills.
Must have an ability to read, understand, and apply language from manuals, policies, technical procedures, and instructions.
Must have demonstrated customer service skills.
Must read, communicate orally, and write in English.
Must be able to handle multiple tasks simultaneously in a fast-paced environment with excellent attention to detail.
Must pass all post-contingency offer background checks, reference checks, and TB screening clearances. [1]
Experience working with diverse, homeless and/or formerly homeless population strongly preferred.
Experience in the fundamentals of researching, planning and participating in community campaigns preferred.
Community organizing experience preferred.
Experience working in non-profit or public sector preferred.
REQUIRED BEHAVIORAL SKILLS & ABILITIES
Demonstrates professional behavior that is consistent with THC's Mission, Core Values, and Customer Service Philosophy.
Adapts well to change, and remains professional, respectful, and composed at all times.
Must be, honest, dependable, and accountable.
Establishes and maintains effective and appropriate relationships and boundaries, and communicates with clients, co-workers, supervisors, and external parties in a manner that fosters respect and trust.
Exercises good judgment in using and/or keeping information regarding clients and co-workers, and adheres to THC's confidentiality policy.
Works well independently, collaboratively, and as a team member.
Follows instructions completely and asks for help and/or guidance from supervisors when needed.
Has good time management skills and is punctual to work, THC meetings, and events.
Refrains from actions that may result in conflict or may be determined as aggressive, threatening, or violent.
Takes pride in work and performs all assigned duties diligently, efficiently, and effectively.
[1] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with conviction and arrest records.
Intake Specialist
Liaison Job 38 miles from Milpitas
Part Time Intake Person/Administrative Support - Hybrid
Altair Law is a renowned and innovative plaintiff's law firm helping families and individuals find answers, direction, and relief following tragedy. With headquarters located in the heart of the San Francisco financial district, Altair Law is seeking a part time intake person to assess and respond to potential cases with empathy and poise. The position may evolve to a full time position with benefits.
If you enjoy working in a fast pace collegial environment with amazing plaintiff's trial lawyers and have the acumen to to qualify high value cases - we want to hear from you.
Responsibilities
· Perform client intakes and log the intakes into the database
· Report trends for types of cases and identify campaigns that garner qualified calls
· Administrative duties include reviewing and processing legal mail and logging correspondence into our case management system.
· Preparing correspondence for attorneys
· Triaging calls and forwarding to Partners when appropriate.
· Providing pre-litigation support upon request
Qualifications
Strong interpersonal skills
Superior command of Microsoft Office Suite and Outlook
Excellent knowledge of legal terminology
Superior communication skills to answer calls from potential clients who have suffered tragic situations and to triage and decline cases not appropriate for Altair Law.
Familiarity with operating office equipment (printer, copier, etc.)
Familiarity with medical terminology
Preferably fluent in Spanish
Requirements:
Bachelor's degree with excellent academic ranking. Excellent writing and editing skills A plus if you are bilingual Must be able to lift 30 lbs.
This is a non-exempt position.