Liaison Jobs in Kearny, NJ

This position is responsible for outreach and education activities to promote energy efficiency programs directed at end customers, contractors, manufacturers, distributors, engineers, architects, and others who provide energy efficiency equipment or services. Engage, train and support contractors/engineering firms/consultants/distributors as program allies within the Commercial & Industrial Programs Foster relationships with program allies to maximize the number and size of their submitted projects. Develop projects directly with our client's customers. Keep our client's Customer Account Representatives informed on projects provided to the Outreach team as referrals. Field industry events on behalf of client Oversee projects submitted by their customers/program allies. Work with an assigned Case Manager to help gather required information/documentation to close out a project. Place outbound calls to new and existing customers to meet assigned energy saving targets. Manage field time effectively with customer or Program Ally visits. Develop and deliver program presentations to spur project activity. Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion. Work with building owners, property managers and/or facility engineers to provide energy efficiency advice and assistance in participating in energy efficiency programs. Develop a comprehensive understanding of the program's strategic direction regarding energy efficiency and the business activities of its customers. Identify and provide documentation of on-site opportunities for energy efficiency and provide follow-up to customers as required. Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water systems. Enter data into spreadsheets and databases to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required. Maintain professional appearance appropriate for a representative of our organization and the utility. Build quick rapport with customers or program allies. Quickly initiate conversations with customers on site regarding energy usage at the facility. When required, provide written summary reports directly to the customer, and summary reports to the Outreach Manager. Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year. Attend weekly virtual team meetings to discuss progress to goals and monthly in-person workshops with the Outreach Manager. JOB SKILLS Ability to decipher technical jargon and effectively communicate those terms to individuals of varying skill levels. Ability to handle a high volume of clients and suppliers. Highly polished communication skills-written and oral. Ability to transition quickly between tasks. Solid problem-solving capabilities. Creativity and attention to detail. Team player with a positive attitude and ability to work effectively with different teams. Solid computer skills, including proficiency in MS Word, Excel, and PowerPoint. Site visits will require physical activity for extended periods of time, including but not limited to, standing, walking with occasional, climbing, kneeling, and related fieldwork as required. Field work may require exposure to in indoor and outdoor environmental conditions. This may or may not include extreme temperatures. Follow safety and health policies for site visits. DESIRED SKILLS Bachelor's degree in engineering, architecture, or equivalent Certified Energy Auditor (Commercial) designation Experience in Commercial or Industrial energy efficiency, technical sales, B2B, or construction industry sales EXPERIENCE & EDUCATION MINIMUMS B.A. or B.S. in Business or Technical field or 5+ years' experience in sales, account management, or similar 1+ years' experience working with energy efficiency or energy-efficient products with a utility, government, non-profit or public agency. If you believe you are qualified for this position and are currently in the job market or interested in making a change, please email me the resume along with contact details on **************** or give me a call at ************.

C-K Control Temp, Inc. is seeking a full-time dedicated HVAC Service Coordinator to join our amazing team. The ideal candidate will have experience in field service, HVAC and the ability to work in a fast-paced company in growth mode. Responsibilities: Dispatch/coordinate service requests and schedule appointments efficiently Review Service Technician work hours are entered correctly and validate Payroll has accurate hours before every Monday payroll transmittal Close-out Service Technician tickets timely, reconcile for correct hours, materials and send to Accounts Receivable for invoicing Collaboration with Finance/Payroll for Technician billing/hours Update Smart Sheets jobs/job board daily Communicate with technicians and clients to ensure timely service delivery Client support and triaging their needs Maintain accurate records of service calls Assist Warehouse with PO's and parts - relentless follow-up on ordering, delivery and data entry Assist Service Manager administratively as needed (reports, follow-up, labor planning, hours) Utilize a basic knowledge of HVAC systems and refrigeration when applicable Provide a WORLD CLASS customer service experience to all customers, partners, and vendors via phone & email. Always extremely professional, courteous, & pleasant Qualifications: Previous experience in an HVAC service coordination role is required Basic knowledge of HVAC systems, refrigeration, and air conditioning is a must Ability to work in a fast-paced environment Professional communication oral and written Respectful and professional behavioral response under pressure Ability to multi-task a must MS Office experience, specifically Excel and Outlook Strong organizational skills and attention to detail Strong interpersonal skills when working with many different employee and client personalities C-K Control Temp, Inc. is an Equal Opportunity Employer

The Opportunity Property Solutions is seeking an entry level full time Coordinator, Project Field Support to provide administrative and report review/preparation in support of our Engineering division in Edison, NJ. Our ideal candidate is self-motivated and can work well both independently and within a team. This essential role provides administrative project support to our expert project management team. Responsibilities: Work in collaboration with Project Managers in producing and assembling specific reports, collect, assemble, and maintain documents. Assist in coordinating proposals, Requests for Information and Requests for Proposals Data entry, compile and review reports for quality and accuracy of non-technical content, deliver reports based on clients requirements/instructions, maintain a schedule for deliverables Production of engineering reports, including compile and ensure all appendices items are complete for inclusion in the engineering reports. Prepare report in PDF format, post on client website or other electronic delivery of reports and/or printing, collating and binding reports as well as preparing FedEx packages Type/edit engineering reports and spreadsheets submitted by the engineering project managers or office manager. Track and check receipt of construction plans, specification and documents for projects and respond/correspond with project contacts via email or phone until all required documentation is received. Requirements: Education/Experience required: Associates or Bachelor's degree preferred 1 to 2 years relevant experience in a fast-paced and deadline driven office environment preferred but not required skill using computers. Specifically, Adobe, Word, Excel, and Outlook Preferred Skills and Attributes: Excellent communication skills both written and verbal; Ability to work independently and within a team environment; Excellent time management skills with the ability to multi-task and prioritize multiple requests in an environment of deadlines and changing priorities The position requires a motivated self-starter with strong customer service and organizational skills. Ability to work well with others and take direction from multiple individuals. Our Benefits Our employees are offered a competitive salary and a robust benefit package that includes paid time off, Medical/Dental/Vision insurance, company provided life insurance, group 401k plan with company match and advancement opportunities as Property Solutions grows throughout the US. Company Description Property Solutions is an environmental and engineering consulting firm providing professional and timely solutions nationwide since 1992 . Our strength lies in our ability to take complex real estate concerns and recommend pragmatic and comprehensive solutions in a timely manner. We pride ourselves on responsive, reliable, and cooperative communication with our clients throughout the entire project process. Our personal attention to every client on each project distinguishes us from other consulting firms. Our company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

(Position Description) This full-time position reports to the Director(s) of the 730 Restoration Support Team (RST) and functions as part of a multidisciplinary mental health team that focuses on individuals returning to the jail system from state forensic psychiatric facilities after being restored to competency. Members of the 730 RST bridge communication between the New York City Jail system and secure Office of Mental Health facilities for continuity and maintenance of care. 730 RST competency care liaisons collaborate with CHS treatment providers, along with OMH treatment providers, to determine appropriate level of care in the jail setting and identify effective, individualized approaches to maintaining clinical stability. The RST members also liaise with defense attorneys, defense agencies, treatment courts, and court monitoring agencies with patient consent. Legal updates are relayed to patients' treatment teams, including re-entry social worker to arrange appropriate discharge planning services. Responsibilities: Meet with patients individually to identify clinical barriers to fitness and support clinical stability. Establish rapport with clinical staff in Correctional Health Services (e.g., mental health, substance use, social work, medical, transitional health care coordination) and stakeholders in treatment court and court monitoring agencies. Serve as point of contact for OMH's facility treatment teams and administrative leadership. Obtain information on the court status of patients on individual caseload and communicate the status effectively with the patient, treatment and re-entry teams. Document clinical and court updates, and other collateral communication in the electronic health record (CHER). Explain and obtain informed consent to share relevant clinical information with the patient's defense counsel. Provide consultation services to clinical treatment teams and participate in case conferences. Proficiency in Excel for the purpose of administrative management of patient caseload. Conducting psycho-legal groups on the PACE Units and MO units. Departmental Preferences Excellent interpersonal communication skills and ability to work collaboratively with other Master's Degree in Forensic Psychology, Psychology, Social Work or related field. At least one year of experience working in a behavioral health program, psychiatric hospital, correctional setting, or alternative to incarceration program with criminal justice- involved adults with mental illness. Experience with verbal de-escalation and crisis intervention. Knowledge of the New York City court system and/or court monitoring agencies. Ability to work collaboratively with other disciplines, agencies, including DOC staff. Knowledge of adjudicative competency (CPL 730) and competency restoration. Excellent interpersonal communication skills. Strong organizational, multitasking, analytical and time management abilities. Experience successfully managing multiple projects and/or programs. Qualification Requirements: A Baccalaureate Degree from an accredited college or university in Business Administration, Engineering or Social Sciences, Health Care Specialization, Physical Sciences or related programs; and A minimum of four years of progressive, responsible experience related to Health Care Program Planning, Research, Design, Operation, Evaluation and Analysis; or A Masters Degree from an accredited college or university in Public Health, Public or Hospital Administration, Health Care Specialization, Business Administration or related disciplines; and A minimum of three years progressive, responsible experience directly related to health care program planning, research, design, operation, evaluation and analysis; or A satisfactory equivalent combination of training, education and experience; and, Demonstrated skills in written and oral communication.

Job Title: Advisor Transition Specialist Bleakley Financial Group is seeking an organized and detail-oriented Advisor Transitions Specialist to assist in the onboarding and transition of advisor teams and firms. This role will support the Transition Operations Manager in managing the operational details of transitions, specifically the custodial aspects, and will be primarily data input for paperwork and transfer of assets. The ideal candidate will have a passion for operations and a background in the financial services industry, with a strong ability to manage tasks, track progress, and communicate effectively with both internal teams and external partners. Key Responsibilities: Assist in managing the end-to-end transition process for incoming advisor teams and firms, ensuring operational tasks are completed on time and accurately. Handle the day-to-day details of account transfers, client data migration, and paperwork, ensuring all processes are executed smoothly. Generate and issue Investment Advisory Agreements and other internal contracts, forms, and materials to advisors, staff, and clients, maintaining efficiency and regulatory alignment. Maintain structured digital filing systems and upload documentation into project management software to support team collaboration and operational efficiency. Serve as a point of contact for advisors and internal departments, addressing simple operational questions and escalating complex issues to the Transition Operations Manager as needed. Coordinate with internal teams, including compliance, legal, IT, and client services, to ensure a seamless onboarding experience for new advisors. Track the progress of transitions, maintaining accurate records of tasks, documentation, and communication throughout the process. Ensure all compliance and regulatory requirements are met during transitions, working closely with the compliance and legal teams to manage necessary documentation. Provide administrative and operational support to the Transition Operations Manager, assisting with the execution of workflows, scheduling, and project management tasks. Collaborate with technology teams to help set up new advisors on Bleakley's systems, providing guidance and troubleshooting when necessary. Work with the team to train teams on custodial functionality and best practices, as well as other supporting platform systems. Qualifications: Bachelor's degree in Business, Finance, or a related field. 2+ years of experience in financial operations, client services, or an administrative role in the financial services industry. Familiarity with client account processes, operations systems, and financial technology platforms. Strong organizational and time management skills, with the ability to handle multiple tasks and deadlines. Excellent communication and interpersonal skills, with a service-oriented mindset. Basic knowledge of regulatory compliance and industry standards (FINRA, SEC, etc.) is preferred. Ability to work collaboratively in a fast-paced environment. Experience with Charles Schwab and/or Fidelity a plus. Experience with Salesforce and Orion, or similar reporting software a plus. Experience with DocuSign a plus

Legal Project Services Coordinator Schedule: Full-time, Monday-Friday, 8:30 a.m. to 4:30 p.m. A well-established law firm is seeking a Legal Project Services Coordinator to join its internal support team in Newark. This key role ensures smooth daily operations by managing workflow, coordinating incoming requests, and providing high-level document production support for attorneys and staff. The Coordinator will prioritize and assign document-related tasks, troubleshoot issues, and maintain strong communication with requestors to ensure accuracy and efficiency. This position also involves hands-on document work-editing, formatting, converting, and organizing complex legal materials using Microsoft Office and other legal support software. Ideal candidates are highly organized, detail-oriented, and comfortable working in a fast-paced environment. Proficiency in Microsoft Word, Excel, and Outlook is required, along with experience using PDF tools, document comparison programs, and OCR software. A strong understanding of legal formatting and best practices is essential. Candidates should have 3-5 years of experience in a legal support, document services, or administrative role-preferably within a law firm or professional services environment. A high school diploma or equivalent is required.

Job Overview - Case Coordinator: Atlantic Group is hiring! Join our client as a Case Coordinator in New Brunswick, NJ to oversee case activities, assist in dispute resolution, and ensure adherence to regulatory guidelines. This role demands precision, excellent communication, and effective document organization, working closely with the team to uphold established procedures. Compensation: $60,000 - $65,000/year Location: New Brunswick, NJ Responsibilities as the Case Coordinator: Case Management: Oversee case progression, auditing for issues requiring higher-level review and updating case statuses in alignment with workflow protocols. Data Management: Enter and review data accurately in the case management system, ensuring each stage of the case is documented effectively. Communication: Address user inquiries and maintain timely communication with all parties, promptly returning calls and relaying issues to management as needed. Processing: Efficiently review demands, assess eligibility, manage responses, and ensure timely processing of requests and updates in coordination with decision-review panels (DRPs) and relevant parties. Scheduling: Coordinate oral hearings for DRPs, drafting scheduling letters and managing related communications. Qualifications for the Case Coordinator: Education: Bachelor's degree required, with coursework in Legal Studies or Business Administration. Experience: 2 years of experience in Case Management or Administrative roles within a legal or arbitration setting. Skills: Strong attention to detail, data entry accuracy, and excellent communication skills. Attributes: Professional demeanor, efficient multitasking abilities, and commitment to regular attendance and adherence to procedural standards. Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion. #41511

Fastbreak is a growing cheer program dedicated to building confidence, teamwork, and skill development in young athletes. We offer a variety of classes, performances, and special events designed to inspire and engage our participants. We are looking for an energetic and organized Program Cheer Coordinator to oversee and expand our cheer program. This position will start as a cheer coach to learn our structure, students, and culture before transitioning into the Program Coordinator role. Phase 1: Cheer Coach Lead engaging and structured cheer classes, teaching fundamentals and routines. Build relationships with athletes, parents, and staff. Assist with class scheduling and day-to-day operations. Support performances, events, and team-building activities. Phase 2: Program Coordinator Oversee all cheer classes, ensuring high-quality instruction and organization. Schedule and book new classes while coordinating with coaches and venues. Plan and execute events, performances, and showcases. Enhance program offerings through curriculum development and special initiatives. Recruit, train, and manage coaching staff. Communicate effectively with parents, students, and staff to foster a positive experience. Promote the program through marketing and community outreach. Maintain class schedules, registrations, and overall program logistics. Qualifications: Experience in cheerleading, coaching, or program coordination. Strong leadership and organizational skills. Ability to multitask and manage schedules effectively. Excellent communication and customer service skills. Comfortable working weekends and occasional evenings as needed. Passionate about youth development and creating a fun, engaging environment. Why Join Us? Start as a coach and grow into a leadership role. Make a lasting impact on young athletes' development. Be part of a supportive and energetic cheer community. Opportunity to shape and expand a growing cheer program.

: Health Science Academy Education Coordinator (Reposting) NYC residency required by job start The Health Science Academy (HSA) is a core program of the Arthur Ashe Institute for Urban Health (AAIUH). Founded in 1994, HSA is a collaboration between the Institute and SUNY Downstate Health Sciences University (SUNY DS) in Brooklyn, NY. HSA's health science pipeline program partners with public and parochial schools to offer academic health science enrichment afterschool programs to middle (during the school day at the schools) and high school students (after school at SUNY Downstate's campus). HSA serves over 250 students, grades 6-12, per academic year. The main pipeline component, “the Academy,” “Academy Hybrid Learning” (AHL) is HSA's 3-year (six semesters) program for high-achieving high school students (sophomore-senior year) interested in health and science careers. Academy classes are held onsite at SUNY DS. Since 1994, HSA has served over 3,000 students in grades 6-12 and our alumni. Website: *************************** Classification: Full-time, 35 hours/week work schedule (11:00 am-7:00 pm M-W; 10:00 am-6:00 pm Thur & Fri when HSA's Academy program is in session fall & spring; Nine Saturdays in the spring, 9:00 am-1:30 pm with Flex time). Title: Education Coordinator, Arthur Ashe Institute of Urban Health, Health Science Academy Use this link to apply: LINK: *************************************************************** Salary: low $50,000s commensurate with experience and education *Work will be performed in AAIUH's offices on-site at SUNY DS in Brooklyn You must be a US citizen or have a current visa or residency that allows you to immediately work in the US without new sponsorship at any time . Current NYC resident applicants preferred; NYC-area residency required by job start Responsibilities include, but are not limited to assist HSA to: Teaches health science courses and maintains an updated, standardized health science curriculum across the HSA pipeline - middle school, 9 th Grade Bride, the Academy and summer programs Evaluates and monitors students' performance and helps maintain students' academic records using Excel and Filemaker. This includes working with other HSA staff to send disciplinary letters to students, parents and liaisons during the academic year and annual report cards. Also is the lead for scheduling and participating in disciplinary meetings with the student and parent. Recruits, trains and supervises the HSA instructors for the HSA pipeline: Middle school, 9 th Grade Bridge, the Academy, and our summer programs Recruits, trains and supervises part-time admin staff and interns to assist in the day-to-day activities of HSA. Supports all other HSA programming (e.g., the students and alumni database, invoicing, documentation of HSA's processes, college/career prep workshops) Qualifications: BA/BS degree with course work in the sciences at the time of your hire (e.g., chemistry, biology), health sciences and/or education of students grades 6-12 (e.g., afterschool curriculum, STEM pre-college programs, youth development, public health), and teaching experience . Master's degree preferred. Must have at least one (1) year teaching experience with high school students, teaching science (e.g., biology, chemistry) or health science. Experience with middle school students is a plus, as is after-school experience. Experience teaching health science to URM middle and/or high school students is a plus. Knowledge of health disparities and public health issues regarding health science education. Advanced skills in Microsoft Word, Excel, and Power Point. Knowledge of statistical packages such as SPSS or SAS is a plus. Ability to organize resources, establish priorities, and make procedural decisions and judgments. Strong multi-tasking and time-management skills are a must. Strong communication skills - written and verbal - to interact clearly and professionally. Strong research and analytical skills and attention to detail. Benefits for full-time staff include: Time & leave starts at 25 days, including 11 holidays, 8 paid time off vacation/sick (PTO) in first year, 2 floating holidays & 4, quarterly mental wellness days Medical, vision and dental plans SIMPLE IRA after two years of employment Health and transit pre-tax accounts Education benefits, time off for approved programs depending on work schedule (Not during AHL's class days) Professional development opportunities (e.g., developing poster abstracts for APHA &/or other conferences and attending if presenting, PASE workshops). Reports to: Associate Executive Director of Health Science Education and the HSA Manager How to Apply: Use link in job description! Anticipated start date: April/May 2025

🌟 Become the Face of Schwartzapfel Lawyers: Intake Specialist Wanted! 🌟 Are you a spirited lawyer or paralegal radiating positivity, energy, and enthusiasm? Do you thrive on the frontline, connecting with clients and making a difference from the very first call? Dive into a unique role that's not just about screening-it's about sculpting the first impression of our esteemed firm. What You'll Do: 🔹 Engage and screen potential clients with empathy and expertise. 🔹 Work closely in a vibrant environment where every call counts, and every client story matters. Why Join Us?: 🔸 Learn from the Legends: Benefit from hands-on training by acclaimed attorneys and seasoned paralegals. 🔸 Continuous Growth: Tap into unparalleled growth avenues. Paralegals can journey from presuit to litigation. Attorneys will learn from the deans of the trial bar, absorbing insights from those who've achieved record-breaking verdicts and settlements. 🔸 Limitless Horizons: There's no ceiling to your growth potential or earnings. Your ambition is the only limit. 🔸 Empower Through Education: Enjoy the privilege of classes and courses designed to refine your expertise. 🔸 More than Just a Role: This isn't just about intake. If you have a penchant for sales and genuinely enjoy assisting others, this role is your playground. 🔗 Your Next Step: If you're ready to be the voice that resonates with hope, assurance, and professionalism in every client interaction, let's connect. At Schwartzapfel Lawyers, your potential doesn't define your limits-it just sets the starting point. Requirements Solid work history Natural talent People person with exceptional phone skills Quality work ethic Hungry with a drive to succeed In the office full time for the first 90-days with hybrid considered after that period To apply for this position, email resume, salary requirements and a concise paragraph stating why this position is for you. All requirements must be submitted to be considered.

One of the leading Building Technology solution providers in the NJ market continues to grow, and has an opening for a Project Project Coordinator based in their HQ in Hackensack, NJ! This company provides full turnkey Security, Low Voltage and Building System services to the Education, Commercial, and Enterprise verticals, and offers a long-term stable home for the right individual! What you'll do: Act as the key point of contact between internal teammates, clients and field personnel Assist with the scheduling, logistics and part inventory associated with projects Prepare and maintain documentation, licensing, certificates and training schedules Manage project-related communication, policies and procedures Oversee internal project-related software, systems and procedures Proactively identify efficiency and process improvements and make changes and recommendations accordingly What you'll experience: Base pay commiserate with experience and skills Medical, Dental, Vision benefits Training, growth and advancement opportunities Stable employment with a growing company that's not slowing down!

The Medical Education Coordinator primarily assists with the daily administrative aspects of St. John's Riverside Hospital's graduate medical education programs in collaboration with the Director of Medical Education/Designated Institutional Officer. These include all Graduate Medical Education Programs and Institutional GME initiatives. The Medical Education Coordinator may also be asked to assist with other medical education processes. The institution values in person collaboration and this role requires on-site activities and is not suited for remote or hybrid schedules. Responsibilities: 1. Collaborates with the Director of Medical Education/Designated Institutional Officer to coordinate and monitor rotating residents from other GME programs, including podiatry 2. Collaborates with the Director of Medical Education/Designated Institutional Officer and Program Director to assure that the Internal Medicine Residency program meets or exceeds the criteria needed for accreditation. 3. Assists the Director of Medical Education and Internal Medicine Residency Program Director in the preparation and management of the Internal Medicine Residency program budget and other reported items as requested (such as outcomes and measures) 4. Maintains records required for Internal Medicine Residency credentialing and reimbursement 5. Oversees GME Recruitment 6. Other administrative and institutional duties as needed Qualifications: • Bachelor's Degree is required. Major in sciences or education is preferred. • Master's degree in education, medical education, or business administration is preferred. • Prior experience within a healthcare system preferred. • Proficiency in finance, including maintaining budgets and invoices. • Strong communication skills, both verbal and written required. • Proficiency in Microsoft office required. • Valid driver's license and/or be able to travel between campus and affiliate sites (including remote locations, requiring prolonged travel). • Organization and filing skills are necessary.

div Azenta Inc. p/pp/ph3spanAt Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. /spanbr/br/span All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity/span/h3p style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pspanspanspanspanspanspanspanh2uJob Title/u/h2/span/span/span/span/span/span/span Sales Operations Customer Liaisonp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/ph2bJob Description/b/h2h2How You'll Add Value/h2pThe Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will createbr/processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. /pp/ph2What You'll Do/h2ullipEnsures effective communication between client and Azenta teams. /p/lilip Provides support for non-operational client change requests. /p/lilip Initiates post-win contract/purchase order change requests to notify and trigger client action. /p/lilip Coordinates post-win activities which fall outside of project management or sales functions. /p/lilip Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. /p/lilip Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. /p/lilip Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. /p/lilip Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. /p/lilip Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. /p/lilip Ensures client responses are completed in a timely manner and according to department quality standards. /p/lilip Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. /p/li/ulp/ph2What You Will Bring/h2ullipBachelor's Degree/p/lilip3+ years' experience in finance, billing, and/or sales operations role/p/lilip Customer support experience required/p/lilip Preferred experience with SFDC (Salesforce. com) or similar solution/p/lilip Excellent analytical and organizational skills/p/lilip Excellent verbal, written, and presentation skills/p/lilip Attention to detail, accuracy, and proactive relevance to company interests/p/li/ulp/ph2Your Working Conditions/h2ullipOffice setting/p/lilip Employee may occasionally work in an area with potentially infectious materials. /p/lilip Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. /p/li/ulpb EOE M/F/Disabled/VET/b/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/ph3spanIf any applicant is unable to complete an application or respond to a job opening because of a disability, please email at /spana href="mailto:HR. Recruiting@brooks. com" target="_blank"spanspanspanspanspanspan HR. Recruiting@azenta. com/span/span/span/span/span/span/aspan for assistance. /span/h3pspanbAzenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. /b/span/p/div

Community Health Outreach Specialist- Newark/ Jersey City The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health's medical professionals. Roles and Responsibilities * Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health * program and/or ensure they are accessing the program's benefits * Communicate the benefits of the Monogram Health program to eligible members and overcome objections * Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers * Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete Position Requirements * The position is located in Newark/ Jersey City/ Long Island * Heavy Travel - most days driving to patient homes * Valid driver's license * 2+ years' experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns * Experience with Salesforce and Microsoft Office required * 2+ years B2B sales experience required * Bachelor's Degree preferred but not required Benefits * Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care * Competitive salary and opportunity to participate in the company's bonus program * Comprehensive medical, dental, vision and life insurance * Flexible paid leave and vacation policy * 401(k) plan with matching contributions About Monogram Health Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram's innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease. At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences

Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city. NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and “caring for the community” by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees. NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being. Why Work at NYPCC: We Pay Down Your Student Loans! Medical, Dental, and Vision Insurance is Paid for by NYPCC 100% Paid Time Off and Company Paid Holidays 403B Retirement Plan with Company Match Amazing Workplace Culture NYPCC Health and Wellness Events Job Description The Community Outreach Specialist will be responsible for conducting telephone, written, and face to face outreach and engagement activities to facilitate collaborations with community-based organizations, such as Doctor's offices, schools, faith-based organizations, etc. Responsibilities: Work closely with the Director of Administration and Marketing and Program Administrator at each NYPCC site, to develop and implement a strategic outreach plan as set forth as a team Develop short-term outreach plan and goals Identify and engage community and faith-based organizations Plan and coordinate outreach activities in designated areas that are intended to identify, capture the attention and interest of parents and caregivers that meet the requirements of our program Attend the following events: Health Fairs/Community Events, Community Fairs, Door to Door Engagement, Flyer Distribution, Specific Site Engagement and Recruitment. Flexibility to attend events on short notice Identify and attend consortiums, meetings and to inform organizations about and increase the visibility of NYPCC's services Effectively lead a team of Outreach Specialists to enhance team performance and productivity Support with organizing and facilitating NYPCC workshops and agency presentations to community partners and schools Plan and coordinate activities to develop linkage agreements with other community organizations and agencies to host parent coaching groups Maintain outreach logs and complete tracking tools in a timely manner Attend and engage in team and external meetings Attend training and professional development as and when required Carry out other duties commensurate with the job title as delegated by Supervisor Qualifications Minimum of Bachelors Degree is required; preferably in Business Administration, Business Development (in the non-profit sector), Psychology, or Human Services. Master's Degree is a plus! Bilingual in English/Spanish Must have valid NYS Driver's License 3-4 years of experience managing an outreach or business development staff Experience in community outreach and the ability to build and maintain successful strategic partnerships Welcoming, enthusiastic, and energetic demeanor with the ability to communicate information clearly and concisely. Must be able/willing to conduct field outreach and travel within assigned boroughs via car or public transportation High level of motivation, self-direction, and the ability to work independently in the community Computer literacy. Efficiency using Microsoft Office, (Excel, PowerPoint, Word, Outlook) the internet and CRM platforms, such as, Salesforce Effective personnel management and project coordination skills Comfortable with public speaking and giving presentations Strong written and verbal communications skills and effective time management skills Ability to work independently and collaboratively in a demanding and complex work environment to carry out assignments with attention to detail Ability to prioritize and adjust to change Strong knowledge of social media and other basic marketing platforms. Detail-orientated with the ability to manage multiple projects at a time. Strong demonstration of professionalism Additional Information Salary: $60,000 - $70,000 per year Compensation will commensurate with experience and qualifications.

Job Details Bronx, NY Full Time High School $30.22 - $32.96 HourlyDescription Rooted in the Bronx, New Settlement stands with community members to break systemic barriers, advance justice, promote leadership and strengthen neighborhoods. By ensuring agency around education, employment, housing, wellness and creative expression, we help cultivate an equitable society where individuals and families have the power to use their voice to create the change they wish to see. Since New Settlement's inception in 1989 as a settlement house rooted in the Bronx, our organization has been a responsive community partner. Originally established to revitalize abandoned buildings into affordable housing, New Settlement has since evolved into a multi-generational, forward-looking organization. We support 15,000 members of the community annually by providing organizing in housing and schools, and programs in education, college access, youth development, arts, workforce development, wellness, and more. EEO/AA JOB SUMMARY: Guided by the Director and in coordination with other organizers and interns, the Community Organizer will work to strengthen CASA's broad base of members, who are committed to housing justice, understand what it takes to build a movement and are prepared to take bold action to transform the quality and affordability of housing in the Southwest Bronx. Job Duties include but not limited to: Supports and enhances a culture that respects and honors diversity, invests in professional development and encourages self-care. Building a Strong Base of Engaged Community Members through: Outreach and Base-building: conduct outreach weekly via door knocking, flyering, and tabling to educate community members about their rights as rent-stabilized tenants and recruit to be active participants in CASA's campaigns. Conduct weekly phone-banking: CASA has weekly membership events for our members to engage in which include workshops, General Membership Meetings, Campaign Meetings, etc. You will have weekly call lists and make on average 100 calls per week. Organizing 5-6 Tenants' Associations: We organize so that landlord harassment stops, repairs are done, people can stay in their homes, communities are stabilized, and ultimately so that people know and claim their own power. Our model is to develop steering committees of community members that work collectively based on people's skills, interests and time. We teach leaders how to facilitate meetings, make flyers, write letters, run press conferences, pressure the banks, meet with their landlords and lobby resources like HPD. Our goal is to develop tenants' associations that can ultimately operate independently of our support while bringing members of tenants' association into our organization and developing them as leaders to lead our campaigns. Leadership Development: The organizer will constantly work to develop the skills, capacity and analysis of our members through informal and formal leadership development work. The organizer will work to encourage participation and a sense of ownership among members through relationship-building and recruitment for training and leadership development activities. Administrative: Using various and creative methods to recruit new members, keeping accurate records, assessing potential members, and effectively meeting goals to turnout members to key actions and events. Actively Participate in and Develop our Organizational Capacity: This includes participating in and prepping members one-on-one and in group settings to facilitate our monthly CASA Membership Meetings, providing monthly narratives and statistical reports on work accomplished, creating and facilitating regular workshops specific to housing rights, laws and processes, seeking out training and learning opportunities, actively participating in staff retreats, keeping up with database and reporting requirements and thinking through ways to develop CASA into the organization it can and should be. Remaining flexible and responsive to changes in campaign goals and organizing conditions to continue work toward our goals. Perform other duties as reasonably requested. Qualifications QUALIFICATIONS & EXPERIENCE: Ability to relate to persons of diverse backgrounds Bachelor's Degree or three to five years of progressive experience; Tenant organizing experience is a plus Strong track record of a commitment to social justice; demonstrated commitment to leadership development, community building, and community organizing as strategies for social change; direct communication and conflict resolution, listen and motivate people to action from diverse backgrounds Ability to facilitate, train and develop leaders Excellent writing and public speaking skills Must be computer literate Must be able to work nights and weekends as necessary English/Spanish bilingual skills required POSITION REQUIREMENTS: Must be cleared and maintain clearance throughout the duration of employment by NYC DOE fingerprinting screening. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The ability to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The ability to frequently sit and reach with hands and arms. The ability to occasionally lift and/or move up to 20 pounds. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Must be able to utilize office equipment such as desktop/notebook computers, copiers, printers, scanners, telephones, and calculators. The noise level in the work environment is usually moderate. Employment is at will and employees will undergo 45- and 90-day check-ins during their 90-day probationary period. NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow other instructions and to perform other job-related duties requested by their supervisor. This supersedes prior s. When duties and responsibilities change and develop, the will be reviewed and subject to changes of business necessity. New Settlement is proud to be an Equal Opportunity Employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of an employee. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of you as an employee. You may be asked to perform other duties as required.

Job Details Experienced Community Development Community Organizing and Advocacy - Brooklyn, NY Full Time Bachelor's + combination of work exp. $55000.00 - $60000.00 Salary/year Up to 50% Day (8-4pm or 9-5pm) Nonprofit - Social ServicesDescription Cypress Hills Local Development Corporation (CHLDC) is a community-based not-for-profit development corporation and settlement house that offers comprehensive housing preservation, youth and family services, career and education, college success, and organizing programs. With community residents leading the way, the mission of Cypress Hills Local Development Corporation is to build a strong, sustainable Cypress Hills/East New York, where youth and adults achieve educational and economic success, secure healthy and affordable housing and develop leadership skills to transform their lives and community. We also advance racial equity and engage community residents in planning for the future of the neighborhood and in fighting against unjust policies and conditions. CHLDC is a member of the Coalition for Community Advancement (CCA), a coalition of houses of worship, community groups, residents and small businesses and provides organizing support to the Coalition. CCA brings together the communities of East New York to advocate for housing and economic equity justice by unapologetically confronting the historic and racist disinvestment of East New York, advocating for private and public investments and policy change and organizing local tenants, homeowners and small businesses to enhance engines of economic power and generational wealth, is seeking a full-time Community Organizer. We value experience with grassroots organizing in low-income communities of color and a commitment to housing and economic security for Black and Brown East New Yorkers. We are looking for applicants who can support the Coalition's economic or housing campaign work as well as support the base building of those campaigns. CCA is currently advocating against real estate speculation, house flipping and destructive, proposed up-zonings In East New York and mobilizing for preservation and development of manufacturing jobs in the Industrial Business Zone. CCA is also part of a citywide coalition that is organizing for new legislation that would protect BIPOC homeowners and make first time home buying in NYC more affordable. Principal Duties: Lead the economic or housing justice campaigns of CCA. Support members to participate in committees, through active participation in bi-weekly organizing meetings, meetings with targets and allies, and participating in campaign actions, such as public hearings, protests, town halls and press conferences. Organize residents in the community around economic and housing issues to identify solutions and to advocate for just policies and a community vision for investment and equitable housing and economic development. This includes: Lead campaign development on housing or economic issues within the community Train residents in organizing, including outreach; setting strategy, implementing campaigns; and carrying out actions Cultivate political education and leadership within the group Coordinate regular campaign meetings Facilitate leadership development workshops for residents, including curriculum design and adaptation. Co-lead along with a PT Outreach Base Building Organizer base building tactics to grow the base of CCA and our campaigns Work in partnership with other organizers in Citywide Coalitions and CHLDC staff to support CCA's work Other duties as assigned Position Requirements: Bachelor's or higher in relevant fields Two to three years of experience in community organizing Experience in working in housing or economic development organizing campaigns Background in and understanding of progressive land use, housing and economic policies and displacement prevention public policies Skilled in facilitating meetings and leading organizing capacity workshops. Ability to work in a fast-paced environment. Detail-oriented. Excellent writing, communication and interpersonal skills including ability to help members write media releases, testimony for public hearings, Op-Eds and position papers Willing to work flexible hours, including evenings and weekends. Spanish or Bangla speaking a great plus Compensation: $55,000 - 60,000 annual salary. We offer a comprehensive, competitive benefits package. To Apply: Send a cover letter and resume to ************************. CYPRESS HILLS LOCAL DEVELOPMENT CORPORATION IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation. We offer competitive salaries, excellent benefits, and a pleasant working environment. Salary is based on a nonprofit scale and commensurate with experience.

Harlem Children's Zone (HCZ) - a world-renowned education and poverty-fighting organization based in New York - seeks a enthusiastic, dedicated, and mission-aligned Community Organizer at Community Pride. The Community Organizer will bring a passion for Harlem Children's Zone's mission: breaking the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds opportunities for children and families to thrive in school, work, and life. We are seeking a Community Organizer to work with community members and empower them by strengthening their communities. They will assist community leaders in reaching neighbors to create and sustain positive change in their communities. The ideal candidate will be a team player who can interact well with a wide range of individuals from a variety of social, ethnic, and organizational backgrounds and is very organized and detail-oriented. The Community Organizer will report directly to the Program Director. For more information, check out Want to Work at Harlem Children's Zone? Here's 7 Things You Need to Know. Requirements Bachelor's degree with at least 1 year of experience in community organizing and/or advocacy; event planning and coordination Who you are A commitment to the mission and programs of HCZ Extensive experience performing community outreach and mobilization Experience advising and training community leaders Passionate about improving the lives of Harlem residents and their families Must be a team player and have the ability to take the initiative Great organization skills and have a keen sense of detail Excellent written and verbal communication skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook Must have a flexible schedule, including working evenings and occasional weekends What you'll do Create and build a network of community members to encourage and support residents participation in activities and events Identify and collaborate with grassroots leadership to build and develop strategies to advocate for Harlem residents Assist with creating and strengthening Block, Tenant, and Resident Associations throughout the Zone Bridge and foster partnerships with the community, relevant organizations, and elected officials that support community goals Develop and maintain effective communication between Harlem Children's Zone and the community Assist in the development of strategic and tactical advocacy plans Plan cultural events, field trips, and other social networking activities Develop and manage sub-committees with community members to ensure that individuals interested in a greater quality of life get the necessary assistance Conduct monthly telephone campaigns to assess how Community Pride can offer support Performs other duties as assigned Schedule Fall - Spring Monday - Thursday 12 pm - 8 pm Friday 9 am - 5 pm Summer Monday - Friday 9 am - 5 pm Flexibility is needed Benefits As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families - and our staff - thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth. Our exceptional full- time benefits include: Highly competitive base salaries Paid time off Employee referral bonus Career advancement No-cost health insurance Life Insurance Short-and long-term disability Additional voluntary benefits Wellness discounts Commuter benefits Financial wellness perks Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.) The salary range for this position is $40,000 - $45,000 per year. To be considered, interested applicants should apply directly through the posting. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. Harlem Children's Zone is an EOE.

About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at nychhc.org and stay connected on facebook.com/nyc HHC or Twitter@hhcnyc. NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts. Overview: With approximately 40,000 admissions per year and 6,000 average daily population, the NYC jail system is among the largest in the nation. The Division of Correctional Health Services (CHS) of the New York City Health and Hospitals (NYC H+H) is responsible for the delivery of medical care, mental health care and discharge planning in the jail system. CHS is a national leader in the delivery of healthcare to the criminal-justice involved population and strives toward the highest standards of care, with the goal of meeting or exceeding what is available in the community. From the comprehensive history and physical at the point of admission, to robust screening and treatment efforts around HIV, hepatitis C, STDs and TB, to the management of chronic disease, CHS views incarceration as a crucial point in time to provide essential care to an underserved population often not engaged in care in the community. In this way, CHS medical seeks to both provide the highest level of care to our patients and to improve the population health of the communities to which they return. CHS is committed to continuously improving the delivery of care in the security setting, using the system-wide Electronic Health Record as a tool to promote patient safety and population health. CHS has contributed to the literature on medical care in jail and public health implications of incarceration. CHS seeks to build on a reputation as a national leader in supporting patient care by including integrated networks and harnessing the expertise of the City's public hospital system in caring for our patients. CHS Medicine seeks to promote an academic practice environment with ample opportunities for continuous education, clear pathways for career growth and engagement of front line staff in the ongoing process of improving clinical care. Purpose of Position: With supervision and support, peer counselors will provide substance use disorder (SUD) education through talking about their own experiences, answering questions, and facilitating conversations. They will work with all clinical staff, including prescribers, nurses, mental health staff, and other community-based substance use peers. Peers will focus their efforts on patients nearing discharge from jail and in the time after release. Through their experience and training, they will help navigate patients toward their post-incarceration substance use treatment goals. Responsibilities and Duties: Using their experiential knowledge, engage in conversations with patients about substance use goals and transitions of care into the community. Preform post release outreach for patients by phone or in discharge trailer and help navigate substance use goals post incarceration by referring to treatment or harm reduction settings, connecting to community peers by warm handoff, or helping with logistical challenges. Work with KEEP leadership to facilitate the establishment of peer support networks, natural and social support systems. Coordinate and participate in KEEP pre-release planning sessions and initiatives with supervision from the Director or Community Partnerships and Quality Improvement and Community Partnerships and Transitions of Care Counselor. Collaborate with medical, nursing, mental health, and pharmacy to improve interdisciplinary approaches to transitions of care. When able, participate with the Community Partnership and Transitions of Care Counselor on discharge planning group sessions in all jail-based substance use treatment units/sober living houses. With guidance from the Director of Community Partnerships and Quality Improvement, participate in all transitions of care QI initiatives. See patients in housing areas or discharge trailer when necessary. Provide Narcan training and opioid overdose education Complete all required documentation including treatment plans in a timely fashion. Minimum Qualifications For Assignments in Substance Use: 1. Certification as a Recovery Peer Advocate (CRPA) issued by the New York Certification Board. For all other Assignments: 1. A High school diploma or its educational equivalent; and 2. Satisfactory and documented completion of a formalized Peer Counselor/Specialist Training Program; or 3. One (1) year of full-time satisfactory experience working with consumers of mental health services as a peer counselor/specialist, peer advocate or in related human services. Assignment Level II In addition to meeting the qualification requirements of Peer Counselor Level I, assignment to Level II requires: 1. One (1) additional year of experience, as described in three (3) above. How To Apply If you wish to apply for this position, please apply online by clicking the "Apply for Job" button or mail your resume, noting the above Job ID #, to: NYC Health + Hospitals / Correctional Health Services Talent Acquisition Human Resources Department 55 Water Street, 18th Floor New York, NY 10041 Attn: Talent Acquisition If applying online, please include your cover letter in the same file attachment with your uploaded resume. NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week Retirement Savings and Pension Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts College tuition discounts and professional development opportunities Multiple employee discounts programs