Liaison Jobs in Kaneohe, HI

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  • Mission Operations Liaison with AI/ML exp

    Top Secret Clearance Jobs

    Liaison Job 7 miles from Kaneohe

    Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description Minimum Clearance Required to Start: Top Secret SCI This position is part of our Federal Solutions team. Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range $104,200.00 - $182,400.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company's core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
    $45k-84k yearly est. 60d+ ago
  • Liaison, Configuration Provider - Provider Operations

    HMSA 4.7company rating

    Liaison Job 7 miles from Kaneohe

    Hybrid Work Environment - Must reside in Hawaii Pay Range: $47,500 - $88,000 Note: Individuals typically begin between the minimum to middle of the pay range The Liaison, Configuration Provider -- Provider Operations is responsible for the coordination between HMSA's Provider contracting, configuration, operations, and finance teams and our vendor partners in ensuring that system configuration meets contract and reimbursement requirements. In this role, the Liaison will work collaboratively across HMSA departments as well as externally with our provider partners and the other entities to streamline operations and resolve issues. The Liaison, Configuration Provider -- Provider Operations serves three primary objectives working across HMSA teams and alongside with our vendor partners: * Designs high complexity solutions related to HMSA's provider network to include provider negotiated contracts as well as reimbursement methodology and schedules * works to build and maintain architecture standards that leverage current and future platforms to include QNXT and CES capabilities and aligns them with an efficient usage of process and custom solutions. * Establishes quality review standards and is the primary quality review lead. This role requires the ability to see & analyze the "big picture" while maintaining a level of detail appropriate to the context of HMSA systems to include QNXT & CES configuration as it relates to implementation of provider contracts and reimbursement methodologies.
    $47.5k-88k yearly 60d+ ago
  • Property Support Liaison

    Accessible Space 3.5company rating

    Liaison Job 13 miles from Kaneohe

    Accessible Space Inc. (ASI) is a national nonprofit organization providing housing and personal care services to individuals with physical disabilities, seniors and veterans. We are looking for a Part Time Property Support Liaison to support and assist residents and serve as a communication link between residents and management. Property Support Liaison Benefits: up to 3 weeks paid time off your first year Flexible schedule - no weekends Daily pay Holiday pay Life insurance Employee assistance program Wellness rebate and Education reimbursement Retirement savings plan (403b) Great location on a bus line Private office Property Support Liaison Qualifications: Bachelor's Degree in related field, or an equivalent combination of experience and education. Two years of successful experience in the area of property management. Knowledge and experience in social supportive services and community resources for seniors and/or individuals with disabilities. Advocate, prioritize, problem-solve, and achieve appropriate outcomes for the resident population. Excellent organizational skills and strong written and oral communication skills Ability to demonstrate dependability and initiative, and to work independent of direct supervision. Property Support Liaison Responsibilities: Maintain appropriate records Ensure property activities are managed Produce monthly reporting Effectively market ASI properties to appropriate partners, agencies, and communities who will benefit from ASI housing. Assist with fundraising efforts as directed. Work in conjunction with ASI Property Management staff on matters pertaining to resident lease issues on the property and on other property management related issues. Oversee new resident move-in and move-out procedures. Develop and maintain a directory of community resources in order to provide information and referral services to all residents. ASI is an affirmative action, equal opportunity employer. It is the policy of Accessible Space, Inc. not to discriminate against any person based on race, creed, religion, sex, sexual orientation, color, national origin, ancestry, familial status, age, disability, marital status or status with regard to public assistance or any other protected status. Other details Pay Type Hourly
    $27k-36k yearly est. 28d ago
  • Community Liaison - Part Time (.5)

    Rehabilitation Hospital of The Pacific 4.2company rating

    Liaison Job 7 miles from Kaneohe

    Community Liaison I FLSA Status: Non- Exempt Reports To: Community Liaison Manager The REHAB Community Liaison I performs activities and duties related to potential patient identification, pre admission assessment screening, and admission of patients to services along the rehabilitation continuum of care. The primary role of the REHAB Community Liaison I is two-fold: 1) to identify individuals who meet program criteria and who will benefit from program services, and 2) to promote and market REHAB's programs and services. The Community Liaison I works under the direction of the Community Liaison Manager. In the course of performing job duties, the REHAB Community Liaison I also serves as a clinical practitioner, educator, advocate, consultant, facilitator, negotiator and collaborator. Starting Wage: $36.37/hour. The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors. JOB SPECIFICATIONS: REQUIRED QUALIFICATIONS Certification/Licensure: * Current license as a Registered Nurse, Physical Therapist, Occupational Therapist or Speech Language Pathologist in the State of Hawaii. * Current BLS certification * Valid State of Hawaii driver's license Education: * Graduate from an accredited school of Nursing, Physical Therapy or Occupational Therapy, or Master's Degree in Speech Language Pathology. Skills/Experience: * Two (2) years minimum clinical or related experience (case management, rehabilitation, primary care, chronic disease management, home health care). * Excellent assessment skills and understanding of the insurance and managed care arenas. * Demonstrated expertise in analysis and decision making. * Effective written and verbal communication skills and time management skills. * Familiarity with the resources available for use in assessing regulations and the parameters of third-party reimbursement. * Experience with using personal computers. PREFERRED QUALIFICATIONS Certification/Licensure: * Certified Case Manager. Skills/Experience: * Experience in the rehabilitation of chronically or catastrophically ill or injured individuals.
    $36.4 hourly 60d+ ago
  • Community Liaison - Part Time (.5)

    Rehab Hospital of In 4.1company rating

    Liaison Job 7 miles from Kaneohe

    Community Liaison I FLSA Status: Non- Exempt Reports To: Community Liaison Manager The REHAB Community Liaison I performs activities and duties related to potential patient identification, pre admission assessment screening, and admission of patients to services along the rehabilitation continuum of care. The primary role of the REHAB Community Liaison I is two-fold: 1) to identify individuals who meet program criteria and who will benefit from program services, and 2) to promote and market REHAB's programs and services. The Community Liaison I works under the direction of the Community Liaison Manager. In the course of performing job duties, the REHAB Community Liaison I also serves as a clinical practitioner, educator, advocate, consultant, facilitator, negotiator and collaborator. Starting Wage: $36.37/hour. The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors. JOB SPECIFICATIONS: REQUIRED QUALIFICATIONS Certification/Licensure: Current license as a Registered Nurse, Physical Therapist, Occupational Therapist or Speech Language Pathologist in the State of Hawaii. Current BLS certification Valid State of Hawaii driver's license Education: Graduate from an accredited school of Nursing, Physical Therapy or Occupational Therapy, or Master's Degree in Speech Language Pathology. Skills/Experience: Two (2) years minimum clinical or related experience (case management, rehabilitation, primary care, chronic disease management, home health care). Excellent assessment skills and understanding of the insurance and managed care arenas. Demonstrated expertise in analysis and decision making. Effective written and verbal communication skills and time management skills. Familiarity with the resources available for use in assessing regulations and the parameters of third-party reimbursement. Experience with using personal computers. PREFERRED QUALIFICATIONS Certification/Licensure: Certified Case Manager. Skills/Experience: Experience in the rehabilitation of chronically or catastrophically ill or injured individuals.
    $36.4 hourly 5d ago
  • Client Services Liaison (Account Representative)

    Uha

    Liaison Job 7 miles from Kaneohe

    JOIN UHA'S TEAM We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year Client Services Liaison (Account Representative) Department: Client Services FLSA Status: Full Time, Exemp Salary Level: 4 Position Summary: Determines which UHA products best meet the Client's and Client's employees needs and financial circumstances, advising the Client and/or Broker regarding the advantages/disadvantages of the different products. Strategizes with Brokers and Clients to increase membership and retention and serves as primary telephonic contact. Negotiates rates on behalf of Broker for Clients. Provide superb customer service to assigned Broker Agents/Broker Agencies and UHA Clients to ensure Client satisfaction and retention. Conduct open enrollments for Client's employees and retention meetings with assigned Broker and Clients as requested by Broker, Clients or Account Executives. Further develop relationships with Brokers and Clients through ongoing training, assistance, and contact. Essential Duties & Responsibilities: Administrative Duties (90%) Utilize discretion and independent judgement to determine which UHA products best meet the Client's and Client's employees needs and financial circumstances Advise Clients and Brokers regarding the advantages and disadvantages of UHA's different products as pertains to the Client's unique and evolving needs and circumstances Utilize business acumen regarding group information such as experience and utilization to negotiate rates on behalf of Brokers and Clients Develop strategies to retain employer groups and grow membership, continuously servicing and promoting UHA's products Utilize deep product knowledge, group utilization, and rate build ups to collaborate with key stakeholders to address and resolve diverse Broker and Client needs and concerns Educate Brokers and Clients on UHA products and market update Uses independent judgement in consideration of all variables to consistently provide a high level of service to retain Brokers, Client's, and Client's employees, and meet established department and company-wide goals Strategize with Brokers to best position UHA in the market Independently conduct in-person and virtual open enrollments for new and renewal Clients and their employees when requested to promote UHA's products New Business Development: Guide Brokers with the new business process, including submitting prospective groups for quotes, negotiate with the Rate Setting committee and follow up with the broker and group for signed contract and new group paperwork Investigate and resolve Brokers' and Clients' incoming inquiries or issues; respond to incoming communications within 1 business day; resolve issues or provide status updates within 1-3 business days of receipt Onboarding: Direct Brokers and new Clients, including collating all necessary documents, initial payment and getting approval to set the group up in the UHA system Group Maintenance: Prepare and process paperwork from Brokers and Clients to maintain the Client's account in the UHA system and Salesforce.com Renewals: Coordinate Brokers and Clients actions with UHA to complete the renewal process and route paperwork accordingly for other departments to update the Client's rates and/or benefits in the UHA system and Salesforce.com Document all incoming and outgoing communications in the group's Account in Salesforce.com; close assigned Tasks and Events within the established deadlines Maintain high quality monitoring standards as detailed in the UHA Quality Monitoring Standards This position prohibits any activity that requires interpretation of clinical information to customers, including the choosing of a set of criteria to use for handling a request for healthcare services or treatment Presentations and Meetings (10%) Independently conduct seasonal in-person and virtual open enrollments for new and renewal Clients and their employees when requested to promote UHA's products Educate Brokers and Clients on UHA products and market updates through in person meetings and/or lunch meetings. Required Education and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strategic thinker with strong problem-solving skills Excellent time management and organizational skills Effective verbal and written communication skills Able to work under pressure and tight deadlines Strong interpersonal and presentation skills Proficient PC keyboarding skills Proficient in Microsoft Word, Outlook, PowerPoint and other Microsoft programs including an understanding of and ability to enter data/run reports from Excel Able to calculate discounts, extensions, additions, ratios, and allocations Able to work as a contributing team member towards achieving the stated goals of the management Bachelor's or higher degree from an accredited university or relevant job experience Three (3) years of customer service experience Must have a valid driver's license and proof of automobile insurance in accordance to UHA required minimums (see Use Of Personal Or Rental Vehicles And Mileage Reimbursement Policy number A-012 in the UHA Policy and Procedure Manual Preferred and Advanced Qualifications: Recent healthcare or insurance experience Experience with Salesforce or CRM Software Physical Demands/Working Conditions: The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Requires on-site and virtual meetings at Broker and/or Client offices Requires travel by plane to neighbor islands and automobile This position is work from office Hours of Work Occasional meetings with Brokers and Clients outside of regular working hours may also be required Vehicles Must have access to an automobile and be able to travel in an automobile and plane Competitive compensation & excellent benefits offered Visit our website at *********************************************** to apply and for details about vacant positions. An Equal Opportunity Employer
    $36k-48k yearly est. 60d+ ago
  • Re-entry Services Coordinator

    Institute for Human Service 4.6company rating

    Liaison Job 7 miles from Kaneohe

    Provides case management and administrative support to the IHS Re-entry Program Manager (RPM). Carries a small caseload of (8) released offenders while supporting the RPM with procurement, reports and purchasing, invoicing, reimbursements and disseminating information about the program under the direction of the RPM. Essential Functions Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization. Maintain confidentiality at all times; courteously answer phones, provide information, take accurate messages and direct calls as appropriate to facilitate the work of the RPM. Meet with participants in. the Re-entry Program to assess needs, develop a service plan that includes transition into permanent housing and employment and link with resources to support sustainability Work collaboratively with the RPM to ensure that program information is timely communicated. Prepare internal and external documents for distribution to team members and community partners as directed. Supports assembly and coordination of materials for contracts, grants, memorandum of agreements and other official documents that delineate relationships with other entities. Manages projects authorized by the RPM to include interfacing with other program managers as needed to meet needs of clients served and needs of the program itself Other Duties Manage purchasing. Attend all mandatory training, general staff and department meetings as directed. Performs other duties and accepts responsibilities as assigned. Supervisory Responsibility This position may have daily supervisory responsibility of community volunteers or interns who are providing assistance with special projects or assignments that support the department. The responsibility when assigned, includes ensuring volunteers are working safely, are monitored and supported to have a positive volunteer experience. Work Environment This job operates in a professional indoor environment. Temperatures may vary as the position moves from air conditioned (AC) to open air/non AC areas. Some contact to persons served including but not limited to those affected by domestic violence, child abuse, substance abuse, mental illness, ex-offenders, and the medically fragile. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Mental & Physical Demands The position requires adaptability, the ability to work under pressure and strong communication skills to resolve conflict. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. The employee frequently is required to stand; walk; use hands to reach, lift, bend, stoop, push, and pull up to 20 pounds. Position Type/Expected Hours of Work Regular Full-time. Generally Monday through Friday during business hours. Some evenings, weekends and holidays as needed including Board activities or other agency sponsored events. Hours and days may vary based on the needs of the organization. Competencies Customer Oriented Communication/Interpersonal Skills Organization/Attention to Detail Time Management, scheduling Computer Proficient Required Knowledge/Skills/Abilities Knowledge in office management and procedures; advanced computer skills. Strong interpersonal, verbal and written communication.
    $40k-50k yearly est. 60d+ ago
  • Field Support Coordinator

    Cardinal Health 4.4company rating

    Liaison Job 7 miles from Kaneohe

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **Responsibilities:** + Assigned as point of contact for physician offices, patients, and FRM (Field Reimbursement Managers) for patients enrolled into the patient support program + Process enrollments via fax, phone, and electronically as needed. + Receive inbound calls and make outbound calls as needed. + Track key patient metrics, analyzing data to identify trends and areas for improvement, and generating reports for stakeholders. + Anticipate potential problems, refer to policies and past practices for guidance and develop and execute effective solutions. + Provide additional support and handle any escalated patient cases + Complete audits and provide guidance and training to junior case managers on best practices in case management, patient interaction, and navigating internal and external systems. + Actively participate in initiatives to improve care delivery, streamline processes, and enhance patient experience within the patient support program. + Actively communicate and support leadership with feedback, when necessary + Manage recurring meetings with FRMs to discuss accounts **Qualifications:** + 5 plus years of industry experience with patient-facing or high touch customer interaction experience preferred + High School diploma or equivalent preferred + Previous Hub or Patient Support Service experience highly preferred + In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations preferred + Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges preferred + Significant experience in managing complex patient cases within a healthcare setting, preferably with a focus on specialty medications preferred + Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers + Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust + Robust computer literacy skills including data entry and MS Office-based software programs **What is expected of you and others at this level** : + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + Provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.65 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 5/15/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 9d ago
  • Service Coordinator - Tier I (onsite)

    Alert Alarm Hawaii

    Liaison Job 7 miles from Kaneohe

    The Service Coordinator - Tier I is responsible for ensuring high-quality customer interactions by handling service requests, troubleshooting technical issues and dispatching field technicians. This role requires strong communication, problem-solving and administrative skills to maintain customer satisfaction and operational efficiency. Status: Full-Time, Non-exempt Key Responsibilities: Assist customers in troubleshooting technical issues over the phone and remotely program intrusion systems. Investigate and resolve service problems by identifying root causes, ensuring complete resolution and following up with customers. Schedule and dispatch field technicians for service requests, emergency service, and routine inspections. Support field technicians remotely by completing administrative and technical tasks, ensuring accurate and thorough documentation of service tickets. Enter and track service work orders, verify completion of technician tasks and update customer accounts accordingly. Handle customer complaints with professionalism and empathy, working toward satisfactory resolutions. Process customer requests for sales, renewals, re-signs, upgrades and reactivations via phone and email. Negotiate service call costs to align with budgetary constraints and maintain cost efficiency. Collaborate with internal teams, field technicians and dispatch to ensure 24/7 system functionality and timely issue resolution. Identify and escalate recurring service issues to appropriate departments for resolution and process improvement. Maintain accurate customer records and ensure quality control through detailed documentation and follow-up actions. Participate in team meetings and training sessions to enhance skills and knowledge. Other duties as assigned. Qualifications & Skills: High school diploma or equivalent 3+ years previous successful experience in a customer service role, interacting with customers via telephone and email preferred. Strong problem-solving and troubleshooting skills, both technical and administrative. Excellent verbal and written communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Experience in customer service, technical support, or service coordination preferred. Proficiency in using database systems to maintain and track customer and service records. Ability to work collaboratively with various teams to ensure efficient service delivery and customer satisfaction. Work Requirements: This job requires sitting for extended periods of time in an air-conditioned facility. This job involves using a computer for extended periods of time. Daily use of headsets to communicate with customers. Answering calls, typing, and navigating computer systems will involve repetitive movements within a fast-paced and high expectation call center environment. The facility is a secure worksite. The Alert Alarm Benefit: Compensation starts at $20/hour (DOE) We offer a full benefits package, including health, dental, and eye insurance, STD and life Insurance, a 401k savings plan, paid time off benefits, training, opportunities for growth and development, and a team that cares about you. We even offer pet insurance! We are a proud Equal Opportunity Employer EEOC Statement Alert Alarm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $20 hourly 8d ago
  • Outreach and Extramural Support Coordinator (0096525)

    University of Hawaii System 4.6company rating

    Liaison Job 7 miles from Kaneohe

    Title: Program Specialist (Outreach and Extramural Support Coordinator) 0096525 Hiring Unit: Ofc of the Vice Provost for Student Success, SEED Band: PBB Salary: salary schedules and placement information Full Time/Part Time: Full-time Month: 11-month Temporary/Permanent: Permanent Duties and Responsibilities * *Oversee outreach and recruitment, provide support for extramural projects and grants, develop and conduct educational programming for SEED. * *Provide student support services for SEED students in the Hawai`i Department of Education (HIDOE) and at UH Manoa. Serve as a liaison with community partners and stakeholders for SEED's extramural grant programs, and services on- and off-campus. * *Provide routine administrative and fiscal support for extramural grant programs. * *Provide outreach and presentations, campus tours, and special programs for K-12 students from HIDOE public and charter schools. Coordinate and provide relevant presentations, education, information, and support services for HIDOE schools and community partners. * Actively collaborate with SEED departments and programs, Division of Student Success (DSS) units, and other appropriate departments and programs on campus. Develop and maintain innovative partnerships and collaborations with existing departments and programs that serve a wide range of communities and students on campus. * *Initiate and prepare fiscal documents (requisitions, interdepartmental orders, disbursement vouchers, etc.) in accordance with Federal, State and University policies and procedures. * *Collaborate in the development of a comprehensive outreach, recruitment, and retention plan for SEED. Engage with local and national resources and programs to strengthen efforts. * *In conjunction with the Assistant Vice Provost for SEED and instructional faculty, assist in the organization, coordination and staffing needs for the Manoa Access Initiative (MAI) program including responsibility for the recruitment, registration, and scheduling of meetings and speakers. * Advise admitted MAI students and their families about financial aid and respond to inquiries related to higher education. Provide ongoing support and guidance. * Create instructional materials for professional development workshops/trainings on campus and in the community. * Supervise and train student employees, interns, and volunteers to conduct relevant and appropriate campus tours for K-12 students, families, and community members. Observe and evaluate staff and provide feedback using standard criteria (e.g. approach, best practices, content knowledge and customer service). * Attend and participate in programs and events in the evenings and on weekends as needed. * Provide support with the recruiting and outreach for students from HIDOE schools at UH Manoa. * Other duties as assigned * Denotes Essential Functions Minimum Qualifications * Possession of a baccalaureate degree in Education, Business, Social Sciences, Public Administration, or related field and 3 year(s) of progressively responsible professional experience with responsibilities for providing student support services in primary, secondary, and/or in postsecondary education; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated. * Considerable working knowledge of principles, practices and techniques in the area of student support services as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies. * Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with a wide range of student support services. * Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative and timely manner. * Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials. * Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals. * Demonstrated ability to operate a personal computer, apply word processing software. * If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations. * Experience with recruitment and outreach for first generation, and K-12 students. Ability to present at public events to promote campus services for students, families, and the community. * Knowledge of current research on a wide range of student populations. * Ability to travel to and from school and community sites in a timely manner by means of personal vehicle with valid driver's license or comparable means of transportation to perform duties such as conducting meetings or presentations. * Ability to work outside of normal working hours, including evenings, weekends and holidays, as needed. * Evidence of ability to adapt to changing needs and issues within student affairs. * Experience with outreach, organizing, and planning programs and workshops for a wide range of students from various backgrounds and experiences. * Demonstrated ability to work effectively with a broad range of stakeholder groups to include students, families, schools and communities. * Knowledge and experience with student affairs and resources for varied student populations. * Demonstrated ability to work effectively in and appropriate and respectful manner with a wide range of people. * Experience in scheduling, supervising, and training student assistants and volunteer staff to run campus based programs. * Knowledge and understanding of fiscal systems (e.g., Kuali Financial System). * Experience working with extramural grant systems (e.g., G5 and MyGrants). Desirable Qualifications * Knowledge of issues facing a wide range of communities in Hawai'i. * Demonstrated experience providing mentoring, professional guidance, and personal development coaching. * Minimum three years of experience coordinating and managing programs for HIDOE and postsecondary student populations. * At least three years of experience in student affairs or student support services in higher education. * Experience building successful campus/community partnerships in support of student programs. * Considerable working knowledge of HI DOE schools and experience providing programming and services for college preparation and success. * Experience working with and knowledge of the issues facing rural and first generation college students in higher education. To Apply: Click on the "APPLY" button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following: * Cover letter indicating how you satisfy the minimum and desirable qualifications; * Current resume; * Names and contact information (including telephone number and email addresses) of at least three (3) professional references; * Copies of official undergraduate and graduate (as applicable) transcripts indicating degree conferred date with confidential information (i.e. social security number, date of birth) redacted. However, original official transcripts are required upon hire. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Incomplete, late or unreadable applications will not be considered. Academic record/grade summaries will not be accepted. Diplomas and copies will not be accepted. Note: If you have not applied for a position before using NeoGov, you will need to create an account. Inquiries: Richard Okubo; ***************** EEO, Clery Act, ADA The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ******************************************** Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks. In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office. In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status. Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
    $46k-56k yearly est. 4d ago
  • MHS Service Order Coordinator

    Island Palm Communities 4.6company rating

    Liaison Job 17 miles from Kaneohe

    Why Island Palm Communities? Teamwork, innovation, and mutual respect. At Island Palm Communities, our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. Our team members are committed to helping people in the communities we serve, and we reward our team's passion and hard work with competitive pay, amazing benefits, and learning and growth opportunities. As part of WinnCompanies, we are a nationally recognized leader in property management and development. With 3,700 team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing. Our Benefits: Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday) 401(k) plan with a company match Various comprehensive Medical, Dental, & Vision plan options for you and your family Flexible Spending Account and Dependent Care Flexible Spending Account Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance Tuition Reimbursement program and continuous training and development opportunities Wellness program (group challenges, seminars, gym membership reimbursement) Employee Assistance Program Employee Discount Programs Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families The Service Order Coordinator's primary responsibility is to verify data integrity of service orders, employee time inputs and ensure materials and parts are assigned to work orders. Primary Responsibilities: Scheduling and coordination of service order work (Internal and Contracted): Monitor service order schedule to ensure appropriate goals and targets are met. Schedule follow up work orders and coordinate special order parts installation. Utilize the YARDI database to manage the service process. May generate or receive service order contracted purchase orders. Responsible for ensuring that all new and revised maintenance policies and information are implemented once received. Data validation: Ensure work orders are coded and classified correctly. Verify that labor and parts entries are entered on all work orders. Reconcile service hours in Yardi. Issue resolution and reporting: Provide the DOM and Maintenance Managers with the informational resources required to make informed decisions about the daily operations. Work with DOM and Maintenance Managers to review appropriate daily, weekly, and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff. Review reports to look for inaccuracies, spot trends and to ensure daily goals of the project are being met. Monitor data integrity through various methods and assist staff with corrections as well as identifying steps to avoid future errors. Manage subcontracted work completion and may assist with quality control. May be required to fill in for other maintenance management or admin positions as needed to cover vacations, illness and/or vacancies. Position Requirements: High School diploma or GED required; Bachelor's degree in Business Management preferred Minimum 1 - 3 years previous work-related experience required Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy Advanced skills with Microsoft applications which, include Outlook, Word, Excel, PowerPoint or Access and other web based applications. Produce complex documents, perform analysis and maintain databases. Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers. Comprehend and converse in English to communicate effectively with organization staff, clients and visitors. Provide a high level of customer service to internal and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
    $39k-45k yearly est. 12d ago
  • Care Coordinator - Population Outreach

    Hawaii Pacific Health 3.8company rating

    Liaison Job 7 miles from Kaneohe

    Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. Hawai'i Pacific Health is committed to community outreach and education. The Population Outreach team provides administrative support and clinical data monitoring to support Hawaii Health Partners, a physician-led accountable care organization with the goal of providing high quality care, increased efficiency and optimal patient health. We believe that greater clinical integration, collaboration and shared accountability among a network of independent physicians, employed Hawaii Pacific Health physicians, and Hawaii Pacific Health hospitals and clinics will create better health outcomes for the people of Hawaii. As a Care Coordinator in our Population Outreach department, you will provide population health and quality metrics support for Hawai'i Health Partners (HHP) Primary Care Physician members. In this role, you will also work closely with the Manager of Complex Care Management Services to provide care management and care coordination for patients enrolled in the Complex Care Management Program to generate shared savings and to meet the goals of HHP Accountable Care Agreement. We are looking for someone detail-oriented and attentive, with strong communications and patient care skills and a commitment to creating a healthier Hawaii. **Location:** Hawaii Pacific Health, Honolulu, HI **Work Schedule:** Day - 8 Hours **Work Type:** Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining **Exempt:** No **Minimum Qualifications:** High school or equivalent. Certified Medical Assistant (CMA) OR Assessment Based Recognition in Order Entry (ABR-OE) from the American Association of Medical Assistants (AAMA), OR Registered Medical Assistant (RMA) from the American Medical Technologists (AMT), OR Nationally Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT) OR Community Health Worker Certification. Current American Heart Association Health Care Provider Basic Life Support (BLS) CPR card. Current driver's license and valid Hawai'i auto insurance with access to an automobile to conduct site visits, as required. One (1) year experience in providing direct patient care. Knowledge of team-based care and population health management and tools. **Preferred Qualifications:** Knowledge of Classification Procedural Terminology (CPT) and/or International Classification of Disease (ICD-10) coding. Working knowledge of Electronic Medical Record (EMR). Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. EOE/AA/Disabled/Vets **Position** Care Coordinator - Population Outreach **Location** Hawaii Pacific Health, Honolulu, HI | Administrative | Full Time Regular **Req ID** 22716 **Pay Range:** 22.58 - 28.15 USD per hour **Category:** Administrative **Job Type:** Full Time Regular
    $60k-70k yearly est. 60d+ ago
  • Property Support Liaison

    Accessible Space, Inc. 3.5company rating

    Liaison Job 13 miles from Kaneohe

    Accessible Space Inc. (ASI) is a national nonprofit organization providing housing and personal care services to individuals with physical disabilities, seniors and veterans. We are looking for a Part Time Property Support Liaison to support and assist residents and serve as a communication link between residents and management. Property Support Liaison Benefits: * up to 3 weeks paid time off your first year * Flexible schedule - no weekends * Daily pay * Holiday pay * Life insurance * Employee assistance program * Wellness rebate and Education reimbursement * Retirement savings plan (403b) * Great location on a bus line * Private office Property Support Liaison Qualifications: * Bachelor's Degree in related field, or an equivalent combination of experience and education. * Two years of successful experience in the area of property management. * Knowledge and experience in social supportive services and community resources for seniors and/or individuals with disabilities. Advocate, prioritize, problem-solve, and achieve appropriate outcomes for the resident population. * Excellent organizational skills and strong written and oral communication skills * Ability to demonstrate dependability and initiative, and to work independent of direct supervision. Property Support Liaison Responsibilities: * Maintain appropriate records * Ensure property activities are managed * Produce monthly reporting * Effectively market ASI properties to appropriate partners, agencies, and communities who will benefit from ASI housing. Assist with fundraising efforts as directed. * Work in conjunction with ASI Property Management staff on matters pertaining to resident lease issues on the property and on other property management related issues. * Oversee new resident move-in and move-out procedures. * Develop and maintain a directory of community resources in order to provide information and referral services to all residents. ASI is an affirmative action, equal opportunity employer. It is the policy of Accessible Space, Inc. not to discriminate against any person based on race, creed, religion, sex, sexual orientation, color, national origin, ancestry, familial status, age, disability, marital status or status with regard to public assistance or any other protected status. Other details * Pay Type Hourly Apply Now * Hale Kuha'o, 94-909 Kau'olu Place, Waipahui, Hawaii, United States of America
    $27k-36k yearly est. 30d ago
  • Community Liaison - Part Time (.5)

    The Rehabilitation Hospital of The Pacific 4.2company rating

    Liaison Job 7 miles from Kaneohe

    divpb Position Title:/b Community Liaison Ibr/bFLSA Status:/b Non- Exemptbr/bReports To:/b Community Liaison Manager/pp/ppb /bbr/The REHAB Community Liaison I performs activities and duties related to potential patient identification, pre admission assessment screening, and admission of patients to services along the rehabilitation continuum of care. The primary role of the REHAB Community Liaison I is two-fold: 1) to identify individuals who meet program criteria and who will benefit from program services, and 2) to promote and market REHAB's programs and services. The Community Liaison I works under the direction of the Community Liaison Manager. In the course of performing job duties, the REHAB Community Liaison I also serves as a clinical practitioner, educator, advocate, consultant, facilitator, negotiator and collaborator. /pp/pp Starting Wage: $36. 37/hour. /pp The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors. /pp/ppb JOB SPECIFICATIONS:/b/pp REQUIRED QUALIFICATIONS/ppbr/span Certification/Licensure:/span/pullip Current license as a Registered Nurse, Physical Therapist, Occupational Therapist or Speech Language Pathologist in the State of Hawaii. /p/lilip Current BLS certification/p/lilip Valid State of Hawaii driver's license/p/li/ulp/pp Education:/pullip Graduate from an accredited school of Nursing, Physical Therapy or Occupational Therapy, or Master's Degree in Speech Language Pathology. /p/li/ulp/pp Skills/Experience:/pullip Two (2) years minimum clinical or related experience (case management, rehabilitation, primary care, chronic disease management, home health care). /p/lilip Excellent assessment skills and understanding of the insurance and managed care arenas. /p/lilip Demonstrated expertise in analysis and decision making. /p/lilip Effective written and verbal communication skills and time management skills. /p/lilip Familiarity with the resources available for use in assessing regulations and the parameters of third-party reimbursement. /p/lilip Experience with using personal computers. /p/li/ulp/pp PREFERRED QUALIFICATIONS/pp/ppspan Certification/Licensure:/span/pullip Certified Case Manager. /p/li/ulp/pp Skills/Experience:/pullip Experience in the rehabilitation of chronically or catastrophically ill or injured individuals. /p/li/ulp/pp/pul/ul/div
    $36 hourly 60d+ ago
  • Client Services Liaison (Account Representative)

    Uha

    Liaison Job 7 miles from Kaneohe

    JOIN UHA'S TEAM We focus on your health and pay 100% for your family's medical insurance and provide 20 days of paid personal time off during your first year Client Services Liaison (Account Representative) Department: Client Services FLSA Status: Full Time, Exemp Salary Level: 4 Position Summary : Determines which UHA products best meet the Client's and Client's employees needs and financial circumstances, advising the Client and/or Broker regarding the advantages/disadvantages of the different products. Strategizes with Brokers and Clients to increase membership and retention and serves as primary telephonic contact. Negotiates rates on behalf of Broker for Clients. Provide superb customer service to assigned Broker Agents/Broker Agencies and UHA Clients to ensure Client satisfaction and retention. Conduct open enrollments for Client's employees and retention meetings with assigned Broker and Clients as requested by Broker, Clients or Account Executives. Further develop relationships with Brokers and Clients through ongoing training, assistance, and contact. Essential Duties & Responsibilities: Administrative Duties (90%) Utilize discretion and independent judgement to determine which UHA products best meet the Client's and Client's employees needs and financial circumstances Advise Clients and Brokers regarding the advantages and disadvantages of UHA's different products as pertains to the Client's unique and evolving needs and circumstances Utilize business acumen regarding group information such as experience and utilization to negotiate rates on behalf of Brokers and Clients Develop strategies to retain employer groups and grow membership, continuously servicing and promoting UHA's products Utilize deep product knowledge, group utilization, and rate build ups to collaborate with key stakeholders to address and resolve diverse Broker and Client needs and concerns Educate Brokers and Clients on UHA products and market update Uses independent judgement in consideration of all variables to consistently provide a high level of service to retain Brokers, Client's, and Client's employees, and meet established department and company-wide goals Strategize with Brokers to best position UHA in the market Independently conduct in-person and virtual open enrollments for new and renewal Clients and their employees when requested to promote UHA's products New Business Development: Guide Brokers with the new business process, including submitting prospective groups for quotes, negotiate with the Rate Setting committee and follow up with the broker and group for signed contract and new group paperwork Investigate and resolve Brokers' and Clients' incoming inquiries or issues; respond to incoming communications within 1 business day; resolve issues or provide status updates within 1-3 business days of receipt Onboarding: Direct Brokers and new Clients, including collating all necessary documents, initial payment and getting approval to set the group up in the UHA system Group Maintenance: Prepare and process paperwork from Brokers and Clients to maintain the Client's account in the UHA system and Salesforce.com Renewals: Coordinate Brokers and Clients actions with UHA to complete the renewal process and route paperwork accordingly for other departments to update the Client's rates and/or benefits in the UHA system and Salesforce.com Document all incoming and outgoing communications in the group's Account in Salesforce.com; close assigned Tasks and Events within the established deadlines Maintain high quality monitoring standards as detailed in the UHA Quality Monitoring Standards This position prohibits any activity that requires interpretation of clinical information to customers, including the choosing of a set of criteria to use for handling a request for healthcare services or treatment Presentations and Meetings (10%) Independently conduct seasonal in-person and virtual open enrollments for new and renewal Clients and their employees when requested to promote UHA's products Educate Brokers and Clients on UHA products and market updates through in person meetings and/or lunch meetings. Required Education and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strategic thinker with strong problem-solving skills Excellent time management and organizational skills Effective verbal and written communication skills Able to work under pressure and tight deadlines Strong interpersonal and presentation skills Proficient PC keyboarding skills Proficient in Microsoft Word, Outlook, PowerPoint and other Microsoft programs including an understanding of and ability to enter data/run reports from Excel Able to calculate discounts, extensions, additions, ratios, and allocations Able to work as a contributing team member towards achieving the stated goals of the management Bachelor's or higher degree from an accredited university or relevant job experience Three (3) years of customer service experience Must have a valid driver's license and proof of automobile insurance in accordance to UHA required minimums (see Use Of Personal Or Rental Vehicles And Mileage Reimbursement Policy number A-012 in the UHA Policy and Procedure Manual Preferred and Advanced Qualifications: Recent healthcare or insurance experience Experience with Salesforce or CRM Software Physical Demands/Working Conditions: The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Requires on-site and virtual meetings at Broker and/or Client offices Requires travel by plane to neighbor islands and automobile This position is work from office Hours of Work Occasional meetings with Brokers and Clients outside of regular working hours may also be required Vehicles Must have access to an automobile and be able to travel in an automobile and plane Competitive compensation & excellent benefits offered Visit our website at *********************************************** to apply and for details about vacant positions. An Equal Opportunity Employer
    $36k-48k yearly est. 11d ago
  • AMHD Outreach Specialist

    Institute for Human Services 4.6company rating

    Liaison Job 7 miles from Kaneohe

    The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach. The Outreach Specialist provides outreach and interim case management for the homeless persons with serious mental health illness. This position will effectively engage homeless consumers and initiate outreach efforts to engage consumers into receiving formal mental health services. Compensation: Starting from $20.00 hourly, actual pay commensurate with experience. Essential Functions: Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization. Working safely in the field, advocate for and refer homeless individuals to IHS for immediate shelter and services; Collaborate with the shelter staff and specialty houses staff to ensure clients entering IHS shelters to provide successful placement and retention. Complete HMIS intake, consent, VI-SPDAT, and other documentation with consumers per program standards of documentation within the specified timelines; complete AMHD Service Authorization Requests for submission to AMHD when contractually applicable. Refer and connect homeless individuals to community resources, legal aid, healthcare access, substance abuse treatment and mental health services and partner organizations for such services, linkages and support as appropriate. Responsible for the integrity of the clinical record and files including the completion and maintenance of all required clinical and administrative documentation according to IHS standards; accurately enter encounters and data into SAMi and HMIS, including using the VI-SPDAT as part of Coordinated Entry. Required Knowledge/Skills/Abilities: Knowledge of homelessness and the issue associated with it; mental health and substance abuse issues. Strong written communication and interpersonal skills with an emphasis on conflict resolution. Excellent time management and self-motivation skills. Possess personal qualities of integrity, patience and commitment to mission. Flexible and able to multitask; can work within an ambiguous, fast-moving environment. Required Education and Experience: High School diploma or GED equivalent. Direct or supportive services experience working with homeless or other disenfranchised individuals. Valid Driver s License and clean traffic abstract. Position Type/Expected Hours of Work: Regular Full-Time classification. General business hours, Monday through Friday, including some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.
    $20 hourly 60d+ ago
  • Intake Care Coordinator

    Cardinal Health 4.4company rating

    Liaison Job 7 miles from Kaneohe

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Responsible for handling inbound calls, with ability to determine needs and provide one call resolution + Manage workload of inbound faxes (if applicable) + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or to obtain missing information + Interact with the patient referral sources to process new applicants + Follow up with other internal team members regarding next steps + Communicate with external constituents including physician offices and pharmacies + Identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED or equivalent work experience preferred + Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony + Strong communication/customer service skills + Ability to be an independent worker and self-directed + Ability to sit for long periods of time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 8:00am- 5:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **_Bonus eligible:_** No **_Benefits:_** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 05/19/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.1-25.8 hourly 9d ago
  • Community Health Worker - Internal Medicine

    Hawaii Pacific Health 3.8company rating

    Liaison Job 7 miles from Kaneohe

    Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region's only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement. Internal Medicine physicians specialize in the diagnosis, management and nonsurgical treatment of unusual or serious diseases. Our specialists in internal medicine or "Internists," have a lengthy clinical and scientific training in their areas of medical interest and special expertise in management of patients with complex, interacting medical conditions. Services include immunization, preventive care and patient education through a long-term personal relationship with their patients. Our caring and professional team also coordinates the efforts of other medical and surgical specialists as needed to assure our patients' best possible health. Under the general direction of the Manager of Complex Care Management Services or designee, provides a wide variety of duties to engage, support, advocate, and educate community members in overall health and wellness. Serves as a liaison between health and social services in the community to facilitate access and improve health outcomes by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, social support, and coordination. Works closely with Complex Care team and social service agencies to provide short-term care coordination and connection to resources and support to programs for clients to improve their health and general well-being through educations and provision of coordination or care and services. Works in both clinical and community-based settings, including client's homes. As a Community Health Worker in our Complex Care department, you will provide a variety of duties to engage, support, advocate, and educate community members in overall health and wellness. In addition, you will serve as a liaison between health and social services in the community to facilitate access and improve health outcomes by increasing health knowledge and self-sufficiency through a range of activiaties such as outreach, community education, social support, and coordination. This unique role works in both clinical and community based settings, including client's homes. We are looking for someone detail-oriented and attentive, with strong communications and patient care skills and a commitment to creating a healthier Hawai'i. Location: Straub Medical Center, Honolulu, HI Work Schedule: Day - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: No Minimum Qualifications: High school or equivalent. Community Health Worker (CHW) Certification. Current BLS/HCP card. Current driver's license and valid Hawai'i auto insurance with short notice access to an automobile to conduct site visits, as required. One (1) year of experience in related field. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. Position Community Health Worker - Internal Medicine Location Straub Medical Center, Honolulu, HI | Medical Support Staff | Full Time Regular Req ID 26798 Pay Range: 19.61 - 26.95 USD per hour Category: Medical Support Staff Job Type: Full Time Regular
    $36k-44k yearly est. 60d+ ago
  • Outreach Specialist

    Institute for Human Services 4.6company rating

    Liaison Job 7 miles from Kaneohe

    The Institute for Human Services (IHS) is Hawaii's most comprehensive human services agency dedicated to ending and preventing homelessness. For over 45 years, we've been at the forefront of creating tailored solutions for those in crisis, offering a continuum of care that includes emergency shelters, housing programs, health services, employment assistance, and outreach. The Outreach Specialist provides outreach and interim case management for the homeless persons with serious mental health illness. This position will effectively engage homeless consumers and initiate outreach efforts to engage consumers into receiving formal mental health services. Compensation: Starting from $20.00 hourly, actual pay commensurate with experience. Essential Functions: Demonstrate excellent customer service consistent with the standards contained in the Vision, Mission, and Values of the organization. Working safely in the field, advocate for and refer homeless individuals to IHS for immediate shelter and services; Collaborate with the shelter staff and specialty houses staff to ensure clients entering IHS shelters to provide successful placement and retention. Complete HMIS intake, consent, VI-SPDAT, and other documentation with consumers per program standards of documentation within the specified timelines; complete AMHD Service Authorization Requests for submission to AMHD when contractually applicable. Refer and connect homeless individuals to community resources, legal aid, healthcare access, substance abuse treatment and mental health services and partner organizations for such services, linkages and support as appropriate. Responsible for the integrity of the clinical record and files including the completion and maintenance of all required clinical and administrative documentation according to IHS standards; accurately enter encounters and data into SAMi and HMIS, including using the VI-SPDAT as part of Coordinated Entry. Required Knowledge/Skills/Abilities: Knowledge of homelessness and the issue associated with it; mental health and substance abuse issues. Strong written communication and interpersonal skills with an emphasis on conflict resolution. Excellent time management and self-motivation skills. Possess personal qualities of integrity, patience and commitment to mission. Flexible and able to multitask; can work within an ambiguous, fast-moving environment. Required Education and Experience: High School diploma or GED equivalent. Direct or supportive services experience working with homeless or other disenfranchised individuals. Valid Driver s License and clean traffic abstract. Position Type/Expected Hours of Work: Regular Full-Time classification. General business hours, Monday through Friday, including some evenings, weekends and holidays. Hours and days may vary based on the needs of the organization. IHS is an Equal Opportunity Employer, maintains a Drug and Alcohol-free Workplace, and is proud to be an employer of national service.
    $20 hourly 60d+ ago
  • Community Health Worker - Complex Care

    Hawaii Pacific Health 3.8company rating

    Liaison Job 7 miles from Kaneohe

    Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety. Hawai'i Health Partners is a physician-led accountable care organization with the goal of providing high quality care, increased efficiency and optimal patient health. We believe that greater clinical integration, collaboration and shared accountability among a network of independent physicians, employed Hawai'i Pacific Health physicians, and Hawai'i Pacific Health hospitals and clinics will create better health outcomes for the people of Hawai'i. As a Community Health Worker in our Complex Care department, you will provide a variety of duties to engage, support, advocate, and educate community members in overall health and wellness. In addition, you will serve as a liaison between health and social services in the community to facilitate access and improve health outcomes by increasing health knowledge and self-sufficiency through a range of activiaties such as outreach, community education, social support, and coordination. This unique role works in both clinical and community based settings, including client's homes. We are looking for someone detail-oriented and attentive, with strong communications and patient care skills and a commitment to creating a healthier Hawai'i. Location: Hawaii Pacific Health, Honolulu, HI Work Schedule: Day - 8 Hours Work Type: Full Time Regular FTE: 1.000000 Bargaining Unit: Non-Bargaining Exempt: No Minimum Qualifications: High school or equivalent. Community Health Worker (CHW) Certification. Current BLS/HCP card. Current driver's license and valid Hawai'i auto insurance with short notice access to an automobile to conduct site visits, as required. One (1) year of experience in related field. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity. Position Community Health Worker - Complex Care Location Hawaii Pacific Health, Honolulu, HI | Medical Support Staff | Full Time Regular Req ID 26972 Pay Range: 19.61 - 26.95 USD per hour Category: Medical Support Staff Job Type: Full Time Regular
    $36k-44k yearly est. 60d+ ago

Learn More About Liaison Jobs

How much does a Liaison earn in Kaneohe, HI?

The average liaison in Kaneohe, HI earns between $34,000 and $112,000 annually. This compares to the national average liaison range of $30,000 to $95,000.

Average Liaison Salary In Kaneohe, HI

$62,000

What are the biggest employers of Liaisons in Kaneohe, HI?

The biggest employers of Liaisons in Kaneohe, HI are:
  1. United Therapeutics
  2. Hawaii Pacific Health
  3. HMSA
  4. Top Secret Clearance Jobs
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