Liaison Jobs in Geneva, IL

*About us* Veterinary Specialty Center is guided by the belief that companion animals deserve state-of-the-art medical care in a kind and comforting environment. The courage of our patients, the loyalty of their human families, and the devotion of our referral veterinarians inspire our vision. It is sustained by the contributions of our compassionate, knowledgeable, and dedicated staff and built upon a tradition of providing unsurpassed healthcare for animals. Veterinary Specialty Center, located in Bannockburn, is looking for full-time client service team members to work in our state-of-the-art companion animal hospital. Come work at an animal hospital with competitive salaries, incredible benefits, and continuing education programs. *Job Overview* We are seeking a dynamic liaison to join our team. The Liaison will be responsible for fostering strong relationships with clients and partners, driving sales, and ensuring customer satisfaction in our emergency or surgery department. *Responsiblities & Requirements* * Provide VSC's Standards of Exceptional Client Service * Serve as liaison between client families and medical staff to coordinate appropriate medical care * Create and present accurate financial estimates to families based on doctor recommendations * Perform invoice review to ensure the accuracy of all charges * Provide financial counseling and emotional support to client families * Self-motivated, and independent, but works well with a team * Strong multitasking skills * Demonstrate a positive outlook and maintain professional composure * Candidates need to speak and write fluently in English * Must be able to type a minimum of 50 wpm * Willing to take on and perform additional duties as assigned or needed *Minimum Requirments:* * Minimum 2 years of client service and/or medical office experience is preferred * High school diploma or equivalent required * Medical background and medical terminology training are helpful * Flexible hours including evenings, weekends, and holidays; overtime may be required * Strong Mathematical Skills. * Frequently alternate between seated and standing working positions * Ability to work long periods at a computer in high noise levels *BENEFITS:* * Generous Salary * Employee Volunteer Program (we pay you to volunteer) * Financial Hardship Loans (we help when you need it most) * Quarterly Employee Social Events (bowling, zoo, baseball game, fall festival, etc.) * On-site Bistro (fresh salads, sandwiches, snacks, drinks, and incidentals) * Holiday Pay * Overtime Opportunities * Employee Referral Bonuses * Birthday and Anniversary Bonuses * 401k Match Up to 6% (unheard of in the veterinary industry) * Health Insurance (domestic partnerships included) * Health Savings Account (HSA) * Flexible Spending Account (FSA) * Free Telehealth Services * Life Insurance * Dental Insurance * Vision Insurance * Free Pet Insurance * Short Term Disability * Long Term Disability * Free Employee Assistance Program (financial, legal, and mental health services) * Free Premium Scrubs/uniform *We invest in the success of our staff: *Our team includes some of the brightest talents in the veterinary field and are motivated by collaboration and lifelong learning. As Veterinary Specialty Center grows, we provide opportunities for development among our staff, fostering a shared sense of pride and ownership in our practice. *Veterinary Specialty Center is committed to inclusive hiring practices:* We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran status. * Women-led organization * Inclusive of minority and disadvantaged groups * LGBTQIA+ friendly workplace * Age-inclusive * Diversity and inclusion training or programs * Paid time off Job Type: Full-time Pay: From $20.00 per hour Expected hours: 40 per week Schedule: * 10 hour shift * 8 hour shift * Day shift * Evening shift * Monday to Friday * Weekends as needed Education: * High school or equivalent (Required) Experience: * Typing: 1 year (Required) Language: * English (Required) Ability to Commute: * Bannockburn, IL 60015 (Required) Ability to Relocate: * Bannockburn, IL 60015: Relocate before starting work (Required) Work Location: In person

Patient Care Liaison Travel & Make an Impact! Love working with the elderly and being on the move? Join us as a Patient Care Liaison, providing pacemaker testing & cardiac monitoring in nursing homes and medical offices across Chicagoland. Every day is different, and your work truly matters! What You'll Do: Provide hands-on patient care Pacemaker/ICD checks, Holter & MCT hook-ups Build lasting relationships Work with healthcare providers to grow referrals Hit the road Travel locally What We're Looking For: Medical background required (Cardiac care, nursing homes, ENT, or Medical Assistant experience a plus) Go-getter mindset Independent, organized & great with people Why You'll Love It: Competitive salary + monthly bonuses Full benefits (PTO, 401K, health insurance) Car allowance If you're compassionate, proactive, and ready for a rewarding challenge, we'd love to meet you! Apply today!

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday - Thursday 5:30pm - 10pm Rate of Pay: $15.43/Hour FLSA Status: Non-Exempt Grant Funded: No Job Summary: Assist the ABEC Outreach Coordinator with facility oversight. Required Knowledge, Skills & Abilities: High school diploma or its equivalent. Flexible, friendly demeanor. Reliable, punctual, with strong time management skills. Good communication skills. Desired Knowledge, Skills & Abilities: Essential Duties: This position requires unlocking the side entry door to the Village Hall at the time determined by the ABEC Outreach Coordinator. This position trouble shoots things such as power going out or other minor facility issues and locks the door when class is over. This position does a building sweep to make sure everyone has left. Other Duties: Other duties as assigned that pertain to the job description Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: General observations Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 4/1/2024. Elgin Community College Support Staff Association (SSECCA) members that apply by 4/8/2024 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Brighton Solutions is a Schaumburg-based leader in engineering, technical and professional staffing. We are currently conducting a search for an insurance brokerage seeking to add a client facing Customer Service Associate with P&C certifications, to the team. Full job description We are searching for a detail-oriented and personable insurance assistant. Your main responsibility will be supporting our agents by helping customers, taking phone calls, checking emails, calling late payments, collecting information, answering questions and directing customer inquiries to the appropriate person. Job seekers should be organized professionals who bring positive, problem-solving energy to the office. Responsibilities: Answer phone calls and respond to emails to help customers solve problems quickly and direct their inquiries to the right person Perform administrative duties, such as organizing paperwork, filing and distributing office mail, to ensure our office runs efficiently Call customers with late payments and process billing information Collect complete and accurate information from customers calling to get insurance quotes Adapt to the team needs and assist with other projects as needed Qualifications: Must have high school diploma or GED, some college experience preferred Bi-Lingual - English-Spanish a plus Possesses basic computer skills such as word-processing and the ability to use Microsoft Word & Excel Must have property & casualty insurance license Work Location: In-office in Rolling Meadows, IL Job Type: Full-time

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness. As a part of our commitment to health and safety, COVID-19 vaccines are required for all employees, as well as all newly hired employees. We require documentation upon hire. SUMMARY The Community Intervention Liaison creates new connections and maintains established relationships with community partners, as well as, providing crisis intervention services to youth who are absent from home without parental consent, unable to return home because the parents/legal guardian refuse to take custody or beyond the control of parents in circumstances which constitute a substantial or immediate danger to their physical safety and to divert them from care or entering the Juvenile Justice System. The focus is to provide immediate crisis intervention services and reunification. ESSENTIAL DUTIES AND RESPONSIBILITIES Crisis Response Duties: Serve as a responder for designated or other assigned Local Area Network (LAN) when necessary, which includes: Vermilion, Kankakee, South Cook, West Cook, Will/Grundy and Kane/Kendall counties. Provide day-time crisis intervention/case management to all youth and families on a no-decline basis. Adheres to crisis responding schedule, by ensuring that answering service can contact worker immediately via cell phone. Provide crisis intervention services to referring source (hospital, school, police department) via phone within 15 minutes and on site within 60 (urban) 90 (rural) minutes of crisis call. Complete all funder and/or agency required intake/crisis documents, assessments, consents, service plans and forms (Youth Assessment Screening Instrument (YASI), safety screens, internal/external referrals, progress notes and other required paperwork) within required timeframes. Contact Program Coordinator to obtain authorization prior to placement of any youth. Provide and arrange for reunification, family generated placement, or agency arranged placement at time of crisis, with a short term crisis plan, as well as, provide linkage and referral services specific to client and family needs during time of crisis. Ensure all required crisis intervention documentation is complete and accurate. Provide all crisis intake documents, and Telephone Logs to the designated Program Coordinator by 10:00am of the next business day. Enter the participant into eCornerstone and the LAN specific spreadsheet within 72 hours of crisis or intake Work collaboratively with Community Support Specialist to follow-up within 24 hours on youth in shelter placement, referrals, and Minors Requiring Authoritative Intervention (MRAI) designated Local Area Network (LAN) area and update the Program Coordinator as assigned. Follow-up within 24 hours on youth in shelter placement, referrals, and Minors Requiring Authoritative Intervention (MRAI) designated Local Area Network (LAN) area and update the Program Coordinator as assigned. Provide transportation for clients while they are in shelter or emergency placement to scheduled appointments, and school as needed. Daily Job Duties: Respond to all emails, texts, and phone calls from Program Coordinator within a 15-minute time frame. Ensure the Outlook calendar is updated with daily tasks and/or travel in real time. Responsible for the upkeep and development of community relationships and a routine outreach schedule. Organize, plan, and attend community outreach events (i.e. National Night Out) Provide services to program clients during on-call shift as deemed necessary by Program Coordinator. Provide 1-3 life skills groups to responding areas and maintain an active case load as assigned; based on crisis schedule needs and LAN volume needs. Responsible for maintaining active CCBYS client files with documents not exceeding more than 2 weeks past due Monitor and supervise clients to ensure their safety and well-being during programming hours and transport. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor's degree (BA/BS/BSW) required. Previous experience with at-risk youth preferred. OTHER QUALIFICATIONS Must be available to work evenings and weekends and flexible in scheduling. Will be required to transport clients in own vehicle. Must be able to accept and incorporate constructive feedback. CERTIFICATES, LICENSES, REGISTRATIONS Valid Illinois driver's license with a clear driving record. Documentation verifying current automobile insurance. Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

JourneyCare Hospice is hiring! New competitive salaries, immediate opening available, generous time off packages, 401K + match and so much more! Apply today and start your career with JourneyCare! Qualifications: * Bachelors Degree in marketing, business administration, or other related fields is preferred. An acceptable combination of experience and/or training may be considered in lieu of formal education. * Minimum of one year of professional sales experience preferred. * Experience in the hospice and health care industry a plus. * Demonstrates good verbal and written communication, and organization skills. * Valid drivers license with an automobile that is insured in accordance with state requirements. * Strong customer service skills and ability to keep good relationships with customers, co-workers, and other business partners. Schedule: Monday - Friday 8am-5pm with occasional evenings and weekends, as needed. Territory: Crystal Lake, Elgin, Huntley, Woodstock, IL. Salary: $70,000-$85,000 annually - Offer Based on Years of Experience What We offer: * Great culture and team atmosphere * Comprehensive benefits effective on the first of the month * 401(k) retirement plan with a generous company match * Generous time off accruals * Paid holidays * Mileage reimbursement * Tuition Reimbursement * Employee Referral Program * Bonus Eligible * Merit Increases * Employee Discount Programs What Youll Do: * Coordinates and facilitates referrals to Hospice care based on Hospice admission criteria * Assist in the information gathering, education, and form completion aspects of patient intake, admissions, and transition to home * Develop a consultative relationship, in assigned accounts by making effective customer contacts and presentations * Develop and implement marketing and education programs to increase awareness of the company Text 8268 to ************ to APPLY!

Overview HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision - Every patient deserves access to quality healthcare. Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us Health, Dental, Vision, Disability & Life Insurance, and much more 401K Retirement Plan (with company match) Tuition, Professional License and Certification Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Orientation and Training Great Place to Work Certified Established in 11 states Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today! More details about the benefits we offer can be found at **************** harmonycares. com/benefits. Responsibilities The Community Liaison, Home Health and Hospice is responsible for inbound/outbound communication and business development across all eligible business units (Medical Group, Home Health, Hospice, etc). The role acts as the local market B2B, B2C, and DTC leader, externally facing our community of referral partnerships. The Community Liaison, Home Health and Hospice will explain benefits of enrollment and will provide patients, caregivers, POAs, and guardians with the myriad of services we bring to eligible patients in their respective market. Essential Duties and Responsibilities Market analysis, along with competitive landscape, in which to differentiate our HC services to external referral sources Meet and exceed agreed upon F2F and virtual meeting goals with key decision makers Thoroughly understand eligibility and enrollment process of the HarmonyCares suite of businesses in a given market Track performance in CRM demonstrating plan and adherence to budgeted targets for a given region Schedule face to face or phone discussions with patients, POAs, or guardians to provide guidance on patient eligibility for all programs Provide direction on benefit enrollment program and processes Obtain Voluntary Alignment Form from patients, POAs, or guardians at all times Answer inbound calls from patients, families, and facility staff members regarding various eligible programs Promptly, accurately, professionally triage all patient concerns related to care needs, scheduling and billing to the appropriate department Oversee and document outreach calls conducted and meetings scheduled with external sources Ensure scheduled meetings with patients and their caregivers are attended timely Adhere to company policies and procedures related to patient outreach calls Complies with PHI and HIPPA guidelines Maintains consistent communication with Director- Enterprise Sales, Practice Managers, Hospice/HH Administrators, and local BU support staff Performs other additional duties as assigned Qualifications Required Knowledge, Skills and Experience High school diploma or GED Six months or more of administrative office experience or outside sales experience Must maintain a valid driver's license and good driving record Excellent written and verbal communication skills Ability to work independently and complete multiple tasks Strong organizational skills Computer skills including but not limited to Word, Excel, Outlook, Report software Demonstrable success in quickly building telephonic relationships with eligible patients Preferred Knowledge, Skills and Experience Self-motivated and driven individual who does not require significant oversight to perform at a high level after initial orientation and training Posted Min Pay Rate USD $67,299. 00/Yr. Posted Max Pay Rate USD $95,790. 00/Yr. Pay Transparency Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations. Notice HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.

What makes Kindred Healthcare a great place to work? Our people, of course! Our employees answer this special calling because they have a fundamental, internal drive to directly help people. In return, we serve, develop and respect our employees in environments created to optimize their job effectiveness, experience, and satisfaction. This is who we are. Who are you? Our vision is to be the premier healthcare company in the world, which we will achieve through trusted, innovative, and compassionate partnerships. We have jobs available for approximately 38,000 employees in 45 states. At Kindred Healthcare we provide care and support in the most appropriate care setting for those recovering from illness or injury. Whether a patient receives care in our hospitals or in one of our rehabilitation facilities, our purpose is to ensure they recover to the fullest extent possible. As a Clinical Liaison you will: * Conducts patient assessments to identify patients for potential admission into the system * Responsible for managing the referrals and admissions that are generated through their assigned hospitals and territories by representing the hospital with professionalism to referral sources * Designs and manages the marketing strategies for their assigned hospitals * Conduct one on one contacts with potential referral sources, maintain positive relationships with current referral sources * Utilizing educational opportunities to present the hospital to referral sources * Identifies, contacts and manages potential clients * Sources potential, appropriate patients for hospital * Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies * Acts as liaison for outside agencies, non-plan facilities, and outside providers. Performs 80% or more of work outside the hospital Salary Range: $32.00 - $48.00 Qualifications As a Clinical Liaison you will have: * Associate's degree required * A Bachelor's degree in marketing, communication, healthcare administration, nursing, or other related field strongly preferred * Valid driver's license * Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT) * Minimum two (2) years of former healthcare sales experience strongly preferred * Extensive healthcare sales work experience may be considered in lieu of bachelor's degree * Formal sales training preferred

Cadre Hospice seeks to expand access to the hospice benefit, especially among underserved populations. In addition to traditional go-to-market channels, Cadre plans to partner with at-risk medical groups to integrate upstream and offer a comprehensive palliative care program to patients nearing end of life. Cadre combines a unique pre-hospice care model, proprietary patient identification algorithm, partnership mindset with provider groups and best-in-class hospice operations to offer the most comprehensive end-of-life care solutions to patients. Position Overview: Reporting to the VP, Business Development, the Community Liaison serves as a connection between community and branch, dedicated to securing timely and relevant patient referrals. By strategically cultivating partnerships with referral sources, you will establish community referral relationships in this market and will acquire patients who are suitable for our services. This role offers a unique opportunity to drive Cadre's growth in partnership with our branch leadership. Applicants who live and have referral relationships in the Palos Heights or Orland Park, IL area are encouraged to apply. Job Responsibilities: Develop connections with healthcare professionals by providing educational resources and deploying effective sales tactics. Utilize the Consultative Selling Process outlined by Cadre Hospice to build genuine, trust-based relationships that secure appropriate hospice eligible referrals. Collaborate in the development, execution, and evaluation of marketing plans to drive referrals. Engage with community organizations to improve community engagement, strengthen the company brand, and provide education on end-of-life services. Consistently embody and promote the core values of the company, fostering a positive and inclusive work environment. Collaborate with clinical and operational counterparts to set and achieve goals, establish standards, and foster effective communication. Ensure adherence to regulatory requirements, corporate identity, and admissions access standards. Strive to meet or surpass predetermined goals through strategic planning in partnership with business development and branch leadership. Qualifications: Degree in business, marketing communications, or nursing preferred. Minimum of two years' experience in referral development, marketing, or sales within healthcare. Adept in consultative marketing techniques and possesses knowledge of hospice care. Exceptional communicator with meticulous organizational skills. Proficiency in CRM software and functionality. Displays sensitivity, flexibility, responsibility, and empathy; capable of influencing opinions and making informed decisions. Possession of current automobile insurance and a valid driver's license required. Commitment to Cadre Hospice's mission and values, with a passion for delivering compassionate patient care Cadre Hospice is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply.

At Three Oaks Hospice we make a steadfast promise to our patients to Listen , Care and Serve as a trusted partner devoted to providing the highest-quality hospice and palliative care and to serve with compassion bringing peace during this season of life. WHY WORK FOR US: Grounded in a collective mission to listen, care, and serve, we are committed to building a best-in-class hospice company with a culture focused on patient care, clinical quality, and superior service. Outstanding compensation package Medical Insurance after 30 days of employment Dental, Vision and Life and AD&D & Long-term Disability - 100% Company Paid for employee Generous Paid Time Off Comprehensive new hire onboarding with ongoing support Opportunities for advancement Work/Life balance - we practice standardize staffing models and patient ratios We are looking for a passionate Community Liaison to join our leading team of hospice care professionals and make a difference, by listening, caring, and serving. POSITION SUMMARY: The Community Liaison is responsible for promoting hospice program and services in accordance with established policies and procedures. Establishes and maintains relationships with physicians, medical professionals, hospitals, nursing facilities, discharge planners, and other programs that refer or potentially refer to hospice. Identifies admissions in the community within assigned territory or accounts to enroll in hospice in a timely manner. QUALIFICATIONS: Bachelor's degree in related field preferred. Additional experience may be substituted for educational requirement. Minimum one (1) years of sales/marketing experience in healthcare. One (1) to two (2) years' experience in hospice/palliative marketing strongly preferred. Position is field based and requires 80% travel within assigned geographic area. Ability to market collaboratively and productively with customers, referral sources, and the community. Excellent written and verbal skills, computer literate. Strong organizational, people and problem-solving skills. Self-directed, with the ability to work with little supervision. Compliant with accepted professional standards and practices. Ability to perform in an interdisciplinary setting. Valid driver's license and an automobile that is insured in accordance with state law and in good working order for regular out of office appointment activity. This is not a comprehensive list of all job responsibilities ; a full job description will be provided

The Program Management Team supports oversight across grantmaking Programs and serves as a resource to Program Staff. It coordinates the implementation of policies, protocols, and workflows across Programs, ensures smooth operations and collaboration, and identifies and shares best practices. The Team Coordinator works closely with all members of the Program Management team, particularly the Senior Program Management Associate and the Cross-Foundation Program Officers. The Team Coordinator will report to the Managing Director, Programs.Job Description Essential Duties and Responsibilities: Schedule and manage logistics for Program Officer Cohort and Ending and Exiting Programs Cohort meetings, including liaising with Meeting Planners as needed, as well as future communities of practice hosted by the team Take and circulate notes and agendas for all Cohort Meetings Arrange and coordinate appointments and travel for Cross-Foundation Program Officers Process expense reports for the Cross-Foundation Program Officers and the Managing Director Manage the Managing Director's calendar in partnership with the Senior Program Management Associate Backup to the Senior Program Management Associate on Team Leader Meetings (schedule, agenda, and notes) Create and track contracts and payments, as a backup to the Senior Program Management Associate Arrange and coordinate appointments and logistics for Staff visiting Chicago from our Nigeria and India offices Schedule and manage logistics for On Nigeria meetings and process expense reports for Chicago-based On Nigeria Staff Other Duties and Responsibilities: Participate in Foundation-wide committees, working groups, and other initiatives Participate in external activities such as award selection committees, affinity groups, and other opportunities Serve as back-up to the Senior Program Management Associate, participate in cross-training, and back-up other Coordinators in Programs as assigned Perform other duties as assigned Qualifications: Minimum of three to five years of relevant experience A bachelor's degree is desirable Comfortable working in a team environment Excellent writing, editing, organizational, and verbal skills Able to manage numerous tasks and projects Able to think and work independently, using strong working knowledge of program substance and process Strong working knowledge of Microsoft Outlook, Word, and Excel The position is currently hybrid and based in Chicago, Illinois. Annual salary for this role will start at $67,600. We offer a generous total compensation package that emphasizes both base salary and a comprehensive benefits package to support your life, health, and well-being. Physical Requirements and Work Environment The work environment is an office setting. Intermittent physical activities will include bending, reaching, sitting, and moving around the office during working hours. Reasonable accommodations may be made to enable a person with physical disabilities to perform the job.

The Cook County Bureau of Human Resources is seeking a Senior Labor Liaison Officer to lead labor relations efforts under the guidance of the Deputy Director of Labor Relations. This role supervises Labor Liaison Officers, serves as the County's spokesperson during contract negotiations, and partners with department heads to shape collective bargaining strategies. Responsibilities include coordinating with legal counsel on arbitration and labor disputes, overseeing the preparation of union contracts and wage scales, and ensuring the implementation of wage components across County departments. Attention Applicants: Please note that as part of ongoing job architecture initiatives, the County is reviewing job titles and corresponding grades, which may be subject to change. WHY PURSUE A CAREER WITH COOK COUNTY? In addition to providing employees with a challenging, rewarding environment for career and personal growth, we are proud to also offer some of the best benefits in the public sphere, including: * Top Tier Medical Benefits: Medical Plans, Prescription Drug Benefit, Dental Plans, Vision Plan and 7 Additional voluntary benefit plans * Flexible Teleworking Options * Generous, Flexible Paid Time Off (13 paid designated holidays; Minimum of 10 vacation days annually; Up to 4 personal days annually; and Paid sick leave) * Pension Plan * Financial Support Programs and Resources: Life Insurance, Flexible Spending Accounts - Dependent Day Care, Commuter Benefits, Discounted Parking, PSLF Eligibility, Deferred Compensation and Education Tuition Stipend * Health/Wellness Perks: Flexible Spending Accounts-Health Care, Employee Assistance Program and MyHealth Connections wellness program. SNAPSHOT OF COOK COUNTY * Serves 5.28 million residents of Chicago and its inner suburbs * 2nd largest county in America * Larger than 27 states * Cook County employs over 22,000 employees who work in a variety of skilled jobs and trades. * Nearly 80% unionized workforce * 15 unions represented * 63 separate collective bargaining agreements * Highway - Cook County maintains almost 600 miles of roads and highways. * Land - Cook County assesses the value of more than 1.5 million parcels of taxable land and collects and distributes tax funds as a service for local government taxing bodies. * Safety - Cook County provides vital services to local government, from conducting elections in suburban areas to offering 911 services in unincorporated areas and municipalities. LOCATION Located in the Loop District of downtown Chicago, one of the most formidable business districts in the world, the area has an astounding number of cultural foundations, stunning parks such as Millennial Park and Maggie Daley Park, steps away from the Chicago Riverwalk, award-winning restaurants, and plenty of shopping! In addition, Chicago is serviced by multiple bus and train lines for public transportation from the suburbs to the city, taxis are plentiful, public parking garages for motorists, and bicycle share rentals and local bike lanes for bicyclists. ROLE SUMMARY Under the general supervision of the Deputy Director/Designee of Labor Relations, supervises the Labor Liaison Officers and acts as a spokesperson on behalf of County management during contract negotiations, impact bargaining sessions and documents proceedings. Works with department heads to identify issues to be addressed through collective bargaining, coordinates and attends first-line management meetings to formulate negotiation strategy. Coordinates assistance for the Labor Counsel, the State's Attorney's Office, and outside counsel on matters related to arbitration and unfair labor practice charges. Supervises the preparation of union contracts and wage scales for Board approval. Directs and coordinates the implementation of wage components with appropriate County departments and offices as necessary. Key Responsibilities and Duties * Supervises and directs Labor Liaison Officers in conjunction with departmental director. * Participates in collective bargaining negotiations as a representative for the County and develops proposals and tentative agreements; works closely with the Deputy Director of Labor, Labor Counsel, outside counsel, department heads, and elected officials to identify issues and develop strategy for collective bargaining. * Oversees grievance resolutions and CBA disputes. * Analyzes texts of collective bargaining agreements to ensure clarity of language and intent, and may make recommendations to Deputy Director of Labor Relations for contract language revisions. * Reviews unfair labor practice charges and arbitration cases and provides assistance, where necessary, to the State's Attorney's Office, elected officials, and Labor Counsel prior to hearings in order to respond to and resolve related problems. * Directs and coordinates the implementation of terms and conditions of collective bargaining agreements; works closely with County departments, including Comptroller, Budget office, Bureau of Technology, Human Resources to implement cost of living adjustments, reclassifications and salary upgrades, and other economic matters. * Monitors and coordinates the timely preparation of Resolutions for the County Board and Cook County Health and Hospital System Board for approval of wages and contracts. * Receives and reviews correspondence from various trade organizations regarding annual trade rate changes including prevailing rate. Directs and coordinates the implementation of trade rate changes with the appropriate County departments. Knowledge, Skills and Abilities * Skill in directing and supervision other staff members. * Knowledge of County policies, protocols and technical vernacular used throughout each union labor agreement for the County. * Extensive knowledge of all Cook County labor relations functions, principles, techniques, contract terminology, office practices and procedures. Thorough knowledge of business communication principles and techniques, contract terminology, office practices and procedures relative to labor relations. * Skill in resolving labor/management contractual negotiation disputes. * Skill in scrutinizing text of contractual labor agreements. * Skill in the use of the art of diplomacy and confidentiality with arbitrators, attorneys, County employees, County managerial personnel and union representatives. Ability to conduct research functions for purposes of providing accurate documentation and statistical data for union contract negotiations. * Ability to communicate effectively with tact and courtesy and to conduct oneself in a professional manner. Good communication skills; ability to gather information from others and make inquiries; ability to convey information and explain or describe County policy and procedure to others in person or by telephone. Minimum Qualifications * Graduation from an accredited college or university with a Bachelor's Degree * Five (5) years of experience in Business Administration, Public Administration, Labor Relations, or related field. Preferred Qualifications * Juris Doctor or Master's degree in Business Administration, Public Administration, Labor, or Human Resources. Physical Requirements Sedentary Work Sedentary Work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work. EMPLOYMENT TERMS RESIDENCY REQUIREMENT: Pursuant to the Shakman Consent Decree, Supplemental Relief Order and the Cook County Personnel Rules, this position is exempt from the County's career service rules, is at-will and political reasons or factors may be considered when taking any employment action. As an employee in a Shakman Exempt Position, if you do not currently live in Cook County, you will have six (6) months from date of hire to establish actual residency within Cook County. Please contact ****************************************** for inquiries about this position.

Boldly innovating to create trusted solutions that detect, predict, and prevent disease. Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm's employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster. About this role: iRhythm is currently seeking an experienced Clinical Regulatory Liaison who will support our Clinical Services Quality Assurance and process improvement. Duties include, but are not limited to, clinical complaint review, investigation reports, adverse event reporting, complaints log and trend maintenance. This role is a hybrid position and you will be required to work in an iRhythm office (Deerfield, IL Houston, TX or San Francisco, CA) 2 days/week. Specific functions will include, but not be limited to the following: Support Clinical Service Quality through maintaining and enforcing iRhythm's Clinical Quality Assurance System Review and evaluate clinical complaints related to misclassified rhythm, missed arrhythmia notifications and skin irritations to assist with clinical complaint investigation Assist with Clinical case review as part of the MDR process Assist in maintaining Clinical compliance with regulatory requirements regarding misclassified rhythms, missed arrhythmia notifications Assist with Regulatory remediation efforts, as needed Perform and/or coordinate clinical complaint investigations and gathering of additional information including contacting accounts and/or patients Perform frequent and timely review of MD Overread data and identify trends Assist with reconciliation of registration discrepancies Review and clinical investigation of tickets containing identified serious harm (hospitalization) or death Work closely with Clinical Operations and Regulatory to complete investigation reports Evaluate all information from a technical perspective to ensure appropriate analysis and investigation Review daily processes to ensure issues are being addressed and escalated in a timely manner Participate in process improvements Assist in Joint Commission preparedness and continuous compliance, ISO and CMS audits Perform other quality and regulatory-related duties as assigned Provide feedback regarding any systems or concerns to the Clinical Quality Manager Complete and pass all required training modules Maintain compliance with job specific proficiency requirements, including CCT certification (RN or Paramedic may qualify) Adherence to HIPAA Guidelines and Good Clinical Practices Other duties as assigned About you: Associate degree or two years college course work preferred 3-5 years of experience in ECG monitoring or related field, with emphasis in cardiac rhythm interpretation (CCT, Holter Technician, Cardiac Rehab, RN, LPN, Paramedic with Critical Care Transport) Clinical or Regulatory Quality experience preferred Knowledge and familiarity with regulatory and complaint handling process Demonstrated capability in analyzing processes and identifying process improvement opportunities Current CCT certification and/or RN/Paramedic License or ability to be certified within 90 days of hire Knowledge of medical terminology specific to Cardiology Must have intermediate computer skills on MS Office software, Outlook and \Excel Must work across functional teams within the organization Strong analytical and problem-solving skills Excellent written and verbal communication skills Detail oriented, good organizational traits and self-motivated Must be results oriented, team player and able to work under minimum supervision Great work ethic and a desire to provide high quality outcomes What's in it for you: This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off. iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more! FLSA Status: Non-Exempt As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records. Make iRhythm your path forward. #LI-JR1 Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range$30—$31 USD As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game.

Physician and Community Liaison At RestorixHealth, our mission is simple…to restore health and improve the quality of life - and access to care - for patients with wounds. The Physician and Community Liaison is a dynamic opportunity that combines clinical expertise with community outreach. You will be actively interacting with physicians, community leaders and hospital management to enhance, promote and further develop an existing business line that improves the lives of the patients served. Promotes RestorixHealth (RXH) and hospital comprehensive wound care program (the "Program") benefits to hospital-affiliated and community physicians, including but not limited to, vascular surgeons, podiatrists, plastic surgeons, oral surgeons, general surgeons, primary care physicians, nursing associations, hospitals, LTC facilities, and workers' compensation case managers, in a manner that increases awareness of the Program's benefits to applicable patients What We Offer: Monday - Friday schedule, no weekends RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following:• Medical, Dental and Vision Insurance• Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)• Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability• Voluntary Buy-Up Life Insurance (for self, spouse & children), Short-Term Disability and Long-Term Disability• Voluntary Accident, Critical Illness and Hospital Indemnity Plans• Employee Assistance Program• Pet Care Discount Program• Generous Paid Time Off and Paid Holidays• 401(k) Retirement Plan (with employer match) Internal ongoing educational/training opportunities Competitive compensation Continuous coaching & mentorship Career Pathways to Wound Care and Hyperbaric Certification Overall Expectations: Develops and implements a tactical marketing strategy for and with RXH Regional Director and/or Program Director and hospital-client in concert with the hospital's marketing Department and Physician Liaison(s) to increase awareness of each of the responsible Programs. Calls on medical professionals to educate them on the Program's multidisciplinary approach to wound care, including HBO, and how the Program's services could benefit their patients. Creates a target list of prospective professionals, based on information from WoundDocs, hospital marketing and hospital-based personnel, including doctors, physician liaisons, nurses, administrators, hospital and business directories, trade shows, associations, web sites, and other sources. Creates a strategic plan to hit monthly goals based on the target list and other related plans and strategies as developed by RXH in conjunction with its hospital-client. Collaborates with Regional Director/and/or Program Directors and other stakeholders to develop work plans, measure progress against goals, and keep the team informed of activities/results. Executes promotional programs, including Wound Care Symposiums, CME Workshops, and other community and physician goodwill events. Attends and represents RestorixHealth and hospital-client in community healthcare events, industry trade shows, and physician panel meetings, as requested by the hospital or company. Manages daily/weekly sales activities' expenses, including mileage, and other community education expenses, until at such time employee is reimbursed after submitting expenses per policy. Qualifications: Bachelor's degree (preferred) and a minimum of two (2) years healthcare, physician-directed educational and healthcare promotional development, and marketing experience is required. Ability to develop effective business relationships and work effectively with senior management, administrators, physicians, nurses and other decision makers. Strong focus on providing customers with superior support and service. Strong organizational and planning skills, as well as attention to detail and accuracy. Ability to negotiate and influence others to achieve results. Ability to display high-levels of initiative, effort and commitment successfully complete projects and assignments. Must be able to speak extemporaneously on an individual and group basis. Must have the ability to effectively develop and present information and respond to questions from medical professionals and the general public The ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations is important Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge. At RestorixHealth, we grow talent. When you join our team, you can develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities. RestorixHealth is an Equal Employment Opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Community Outreach Specialist STATUS: Exempt; FT Grade: 3 DEPT: Youth and Family Potential PROGRAM: Strong Families Suburban SALARY: $47K-$54K/yr Reports to: Family Services Manager SUPERVISES: N/A This position is responsible for the coordination and implementation of overall outreach targeting families with children ages birth to five in the Willowbrook community. Working together with Willowbrook Coalition partners, this positions responsibility is to demonstrate expertise in engaging diverse stakeholders in the community. They will be responsible for facilitating meetings and workshops and connecting children and families to high-quality early education opportunities and resources. COLLABORATES WITH: Collaborates with Willowbrook Coalition partners, diverse stakeholders in the community, and YWCA staff. ESSENTIAL RESPONSIBILITIES: Collaboration and Communication * Facilitation of Willowbrook Corner Coalition * Co-lead meetings and align coalition partners toward a common vision and create goals and action plans for collective impact. * Collect existing partner data and synthesize for decision making. * Collaborate in planning Willowbrook Coalition Community Events. * Provide curated, quality resources for partners to incorporate into their programs. * Participate in existing activities to reach families in the Willowbrook community. * Plan and oversee training for providers and the Willowbrook Community. * Align efforts with Birth to Five and other grant deliverables. * Attend other team and community meetings as needed * Seek to include home visiting programs, daycare centers, PFA, home-based childcare providers, health care professionals, and others serving young children in Early Childhood and wider Willowbrook collaborative work. Plan and oversee Willowbrook play groups. * Assist in the development of an overall outreach strategy, to increase enrollment of families in Early Childhood education programming, including Preschool for All, home visiting through Prevention Initiative, Parent Mentor Home Visiting, and other Center-Based services. * Identify holes in existing data and gather new data through community surveys and other methods. * Serve as community lead for the rollout and implementation of Basics in Willowbrook Community. * Educate Willowbrook Coalition partners, medical facilities, businesses, etc about The Basics. * Enroll families at community events and supporting partners as they enroll families. * Provide resources and tools around The Basics. * Maintain storage and inventory of The Basics kits (submit supply requests). * Utilize IRIS system to provide appropriate referrals and intakes as needed. * Educate and connect community partners with IRIS referral system. Paperwork and Reporting * Provide monthly data reports detailing the enrollment status of early childhood programs, referrals, Basics enrollment, prenatal outreach, and attendance at community events. * Maintain up-to-date electronic data information. OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task, or other assignments, or participating in collaborations. QUALIFICATIONS: Minimum of one year of experience in Early Childhood Care and Education, Community Development, or a related field required. Program management experience preferred. Marketing and collaborative experience in community outreach. Strong interpersonal skills and collaborative skills, culturally competent, comfortable working with diverse cultural and ethnic backgrounds. Effective oral and written communication skills. Effective management of shifting priorities and the need to respond effectively to crises and changing circumstances, require adaptability and time management skills. EDUCATION: Bachelor's or Master's degree in early childhood or related field required. WORK ENVIRONMENT: The essential functions of the position require the operation of computers and other office equipment and movement between offices. The noise level is usually moderate. Movement requirements include walking, stooping, or kneeling. There may be a need to reach or to lift objects, such as packages or supplies. Communication needs include seeing, hearing and speaking. There will be periods of sitting, holding a telephone, and using computers. Must be flexible working remotely and in-person based on community and agency needs. Reasonable accommodation will be made for an incumbent to meet the essential responsibilities of the position. OTHER REQUIREMENTS: N/A WORK SCHEDULE: Ability to work a flexible schedule, and travel within the DuPage County area. Monday through Friday 8 am 4 pm with some nights or weekends needed based on the programs needs.

Community Health Outreach Specialist - Chicago, IL The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health's medical professionals. Roles and Responsibilities Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health program and/or ensure they are accessing the program's benefits Communicate the benefits of the Monogram Health program to eligible members and overcome objections Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully complete Position Requirements The position is located in Chicago, IL Heavy Travel - most days driving to patient homes Valid driver's license 2+ years' experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns Experience with Salesforce and Microsoft Office required Bachelor's Degree preferred but not required 2+ years B2B sales experience required Benefits Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care Competitive salary and opportunity to participate in the company's bonus program Comprehensive medical, dental, vision and life insurance Flexible paid leave and vacation policy 401(k) plan with matching contributions About Monogram Health Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram's innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease. At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences

RICHARD J. DALEY COLLEGE Richard J. Daley College/Arturo Velasquez Institute (AVI) is currently seeking a bilingual (English/Spanish) part-time Faculty to teach in our bilingual Community Health Worker courses during the school year. If you have passion for teaching and learning, and are committed to the mission of the community college, consider joining our team. The ideal candidate will have demonstrated success in the classroom by developing and using effective teaching strategies that meet students' diverse needs and engage the student in critical thinking and problem-solving. We ask that all interested candidates submit a copy of their unofficial transcripts at the time of application. ESSENTIAL DUTIES QUALIFICATIONS * Design courses to meet learning outcomes, and promote students' active participation in their own learning. * Create an effective learning environment that fosters students' intellectual curiosity and helps students to problem solve using discipline-specific thinking strategies. * Employ a variety of formative and summative assessments to ensure that classroom instruction leads to student learning and the attainment of the student learning outcomes for the course. * Help students reach their academic, personal and career goals and foster a safe environment that respects the diversity of people and ideas by modeling respect for all students and conveying confidence in every student's ability to learn. * Contribute to and provide leadership in the student's academic and professional communities, and promote collaboration and teamwork among members of these communities. QUALIFICATIONS * Bachelor's degree in Public Health, Social Work, or related field course work in the following outreach methods, culturally based communication skills and community intervention. * Have 2 years equivalent of full-time work or teaching experience. We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago! TBD Additional Information

Medical company is looking for a Clinical Liaison to grow and maintain our presence in Chicagoland. We provide state of the art cardiac monitoring in various settings such as MD offices and Long-Term Care facilities. Our staff provides "hands on care" with the testing of pacemakers, defibrillators and cardiac monitoring. Additionally, you will educate your healthcare colleagues on optimum testing available for rapid diagnosis and treatment for their patients. This position involves visiting nursing facilities in your service area. You will provide direct patient care, and also grow our presence by obtaining new referrals and new clients. No two days are the same! You must enjoy interacting with the elderly as well as with members of the management team in long term facilities and physician offices. This is a travel position for Chicagoland (appx 20-80 miles per day). We compensate via a base salary, benefits (PTO, 401K and health), a monthly bonus package and car allowance. Salary is commensurate with experience. This is a full time position. Key Responsibilities: Performing pacemaker/ICD transmissions, holter and MCT (Mobile Cardiac Telemetry) hook-ups for our patients; Obtaining and submitting new patient information, diagnosis reports; documenting all patient and facility notes accurately and timely Promoting other Lev Diagnostics services (MCT, holter and event monitoring) to our current accounts as well as growing Lev presence in your territory; Manage existing accounts within the assigned territory, ensuring quality, long-term trusting business relationships; Maintain a dynamic customer list and ensure continuous follow up with customers to build relationships and generate new business utilizing our CRM system. Requirements: Associate's Degree required, Bachelor's Degree preferred. At least 3 years of service healthcare experience . Background in cardiac care or long term care facilities is a plus. Understanding difference between Medicare and private insurances; difference between Medicare part A and B. This position requires driving/local travel. Driver's license, clean driving record and reliable personal vehicle are required. Clean background check is required. Desired Skills: Our ideal candidate must be knowledgeable, compassionate, honest and possess a sense of humor! We are looking for an independent, hard worker with a desire to grow and manage the territory. The candidate should be organized and energetic, in addition to thriving in building relationships and maintaining a priority on customer service.

Boldly innovating to create trusted solutions that detect, predict, and prevent disease. Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm's employees and the mission of the company. We are better together, embrace change and help one another. We are Thinking Bigger and Moving Faster. About this role: iRhythm is currently seeking an experienced Clinical Regulatory Liaison who will support our Clinical Services Quality Assurance and process improvement. Duties include, but are not limited to, clinical complaint review, investigation reports, adverse event reporting, complaints log and trend maintenance. This role is a hybrid position and you will be required to work in an iRhythm office (Deerfield, IL Houston, TX or San Francisco, CA) 2 days/week. Specific functions will include, but not be limited to the following: Support Clinical Service Quality through maintaining and enforcing iRhythm's Clinical Quality Assurance System Review and evaluate clinical complaints related to misclassified rhythm, missed arrhythmia notifications and skin irritations to assist with clinical complaint investigation Assist with Clinical case review as part of the MDR process Assist in maintaining Clinical compliance with regulatory requirements regarding misclassified rhythms, missed arrhythmia notifications Assist with Regulatory remediation efforts, as needed Perform and/or coordinate clinical complaint investigations and gathering of additional information including contacting accounts and/or patients Perform frequent and timely review of MD Overread data and identify trends Assist with reconciliation of registration discrepancies Review and clinical investigation of tickets containing identified serious harm (hospitalization) or death Work closely with Clinical Operations and Regulatory to complete investigation reports Evaluate all information from a technical perspective to ensure appropriate analysis and investigation Review daily processes to ensure issues are being addressed and escalated in a timely manner Participate in process improvements Assist in Joint Commission preparedness and continuous compliance, ISO and CMS audits Perform other quality and regulatory-related duties as assigned Provide feedback regarding any systems or concerns to the Clinical Quality Manager Complete and pass all required training modules Maintain compliance with job specific proficiency requirements, including CCT certification (RN or Paramedic may qualify) Adherence to HIPAA Guidelines and Good Clinical Practices Other duties as assigned About you: Associate degree or two years college course work preferred 3-5 years of experience in ECG monitoring or related field, with emphasis in cardiac rhythm interpretation (CCT, Holter Technician, Cardiac Rehab, RN, LPN, Paramedic with Critical Care Transport) Clinical or Regulatory Quality experience preferred Knowledge and familiarity with regulatory and complaint handling process Demonstrated capability in analyzing processes and identifying process improvement opportunities Current CCT certification and/or RN/Paramedic License or ability to be certified within 90 days of hire Knowledge of medical terminology specific to Cardiology Must have intermediate computer skills on MS Office software, Outlook and \Excel Must work across functional teams within the organization Strong analytical and problem-solving skills Excellent written and verbal communication skills Detail oriented, good organizational traits and self-motivated Must be results oriented, team player and able to work under minimum supervision Great work ethic and a desire to provide high quality outcomes What's in it for you: This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off. iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more! FLSA Status: Non-Exempt As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records. Make iRhythm your path forward. #LI-JR1 Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range$30-$31 USD As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game.