Customer Liaison
Liaison Job 43 miles from Enfield
twenty2 wallpaper + textiles is seeking to hire a full-time Customer Liaison to support our customer service & order processing department.
twenty2 is a female-led, high end private label wallpaper and textiles production company. We assist artists and designers in developing innovative digital wallpaper and textile collections and custom projects.
The right customer service candidate has data entry experience, is customer focused, highly organized, extremely detail oriented and self-sufficient.
Customer Liaison Responsibilities:
Customer service - we are known for our expertise, creativity, high level of customer service, exacting quality standards and on time delivery.
Promptly acknowledge customer orders received via email, provide information and assist with on-going questions in a courteous and friendly manner regarding questions, orders, production times and adjustments
Work with each of our internal departments; to best meet our customer's needs.
Enter a running log of new orders in our orders system to ensure none are missed and updates statuses accordingly
Make updates to customer notes or special exceptions as needed.
Carefully review all Purchase Orders and client provided documents to identify any discrepancies; communicate with customers regarding any additional requirements or discrepancies
Enter finalized orders into our order processing software
Customer Liaison Qualifications:
1-2 years of professional experience with data entry and customer service
Collaborate and communicate effectively and professionally with our team and our customers.
Strong written communication skills and the ability to communicate specific information clearly and concisely
Keen attention to detail
Strong organizational and prioritization skills
Ability to follow, understand and execute direction as given to you by your managers
Comfort using platforms such as Zoom, Google Suite, as well as a specific order processing software (Monday.com) that requires on the job training.
Adaptability, flexibility, professional ambition, and a self-starting mentality
Resourcefulness and creative problem solving
Ability to work independently and as part of a team
Able to stay focused and organized while executing a number of projects simultaneously
Possess a positive attitude and “can do” personality
Able to thrive in a deadline-driven environment
Adapt well to unpredictable situations
Dedicated to the team and committed to our customers
Always learning
Protects the privacy of our customers and our business
This is a career opportunity to contribute to our rapidly expanding business. We welcome progress and are always seeking to implement new systems to improve our workflow.
We value individuals who can bring new ideas to the table regarding our growing business.
Studies have shown that marginalized communities, such as women, LGBTQIA+ and BIPOC, are less likely to apply to jobs unless they meet every single qualification. Don't meet all the requirements listed? Please apply anyway if this role excites you and you are eager to learn. At twenty2, passion, dedication, and curiosity are the most important factors for success. Please ask about on-the-job training opportunities when applying.
twenty2 revolves around creativity, so we value engaging employees who enhance our company culture. If you would like to identify your creative type check out the Adobe quiz at mycreativetype.com. We would love to hear about your results!
WHO WE ARE:
Website: ********************
Instagram: *******************************************
Innovative and expanding work environment
Focus on vertical growth
Flexible and supportive management team with an innovative, forward-thinking approach to business-building
Team oriented, friendly, upbeat and inclusive work environment
Supportive, collaborative and dedicated team
Creative, stimulating and ever-changing work
BENEFITS:
Eligible for 20 days of paid time off
Paid holiday program
Medical benefits
FWS - High School Academy Student Liaison
Liaison Job 38 miles from Enfield
We are seeking a dedicated and reliable individual to join our High School Academy Program team. In this role, you will assist in providing information and guidance to high school students about opportunities at Post, helping them navigate the process of applying to higher education. No college degree is required, but you must be comfortable speaking with high school students, following instructions, and working independently.
Location: Post University - Taurig
Supervisor: Chad McGuire
Rate of Pay: Minimum Wage
This is a year-round opportunity effectively 10/7/2024.
Essential Duties and Responsibilities
Engage with high school students, providing information about college access, financial aid, scholarships, and career pathways.
Distribute college access materials and resources to students.
Assist with planning and executing events, workshops, and presentations related to college preparation.
Communicate with students via phone, email, or in-person about program updates and deadlines.
Follow guidelines and instructions from supervisors to meet program objectives.
Maintain accurate records of student interactions and program activities.
Work independently to complete assigned tasks on time and with attention to detail.
Minimum Skills, Training, and Attributes
Good communication and organizational skills.
Comfortable speaking with high school students in a professional and encouraging manner.
Ability to work independently and follow directions.
Willingness to learn about college access and related resources.
Basic computer skills (email, word processing, etc.).
Reliable and punctual with strong time management skills.
How This Position Will Benefit You as a Student
Engage with high school students, providing information about college access, financial aid, scholarships, and career pathways.
Distribute college access materials and resources to students.
Assist with planning and executing events, workshops, and presentations related to college preparation.
Communicate with students via phone, email, or in-person about program updates and deadlines.
Follow guidelines and instructions from supervisors to meet program objectives.
Maintain accurate records of student interactions and program activities.
Work independently to complete assigned tasks on time and with attention to detail.
This opportunity is open to Post University students only.
Students CANNOT work during scheduled class times per Federal Work Study regulations.
Tenant Liaison
Liaison Job 17 miles from Enfield
Vacancy is in the Office of the Chief Operating Officer. Under general direction, to assist in the operation of the housing programs for the City in the Office of the Chief Operating Officer (COO). The programs may consist of relocation, fair rent, property improvement, housing counseling, research of housing and housing related activities; provides liaison between tenants and property owners.
DISTINGUISHING CHARACTERISTICS:
This position is in the unclassified service and the incumbent is appointed in accordance with Chapter 2, Article IV, Section 2-102 of the Municipal Code.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Educate tenants on the process and placement of complaints about their landlords with the City of Hartford. Support tenants with complaints against their landlords. Support tenants and acts as a liaison with code enforcement officials when navigating health and safety code compliance in complex cases. Assist tenants in directing them to resources available to them including the Relocation Assistance division of HHS, the Fair Rent Commission and Greater Hartford Legal Aid. Advocates for tenants in disputes, when appropriate, including coordinating repairs required by health and safety codes with the landlord and contractor, and in cases filed with the Fair Rent Commission. Holds regular public meetings and in collaboration with housing advocates, tenants' groups, and other stakeholders to achieve equity for tenants in landlord disputes and humane housing for all residents of rental units within the city. Participates in special housing surveys and studies and maintains necessary records and reports. Manages other related activities and functions as assigned. Performs related work as required.
The City of Hartford is seeking candidates for this role with:
Knowledge of:
* Tenant rights, including Federal, State and local laws, ordinances and regulations regarding residential rental housing.
* The general principles and practices for the advocacy of tenants.
* Various city and state agencies and non-profit organizations that support tenants.
Skill in:
* Proficiency in Microsoft 365 or similar software (PPT, word, Excel, Outlook).
* Proficiency in social media platforms for community engagement.
Ability to:
* Coordinate with multiple stakeholders and run public meetings.
* Prepare reports and presentations as needed.
* Understand and respect diverse cultures and perspectives within the community groups.
* Work with different stakeholders to achieve positive outcomes for tenants.
* Analyze and effectively resolve problems and conflicts, often involving sensitive situations.
* Establish and maintain effective working relationships with contractors, City personnel and the public.
* Communicate clearly and concisely, orally and in writing.
The City of Hartford is seeking candidates for the Tenant Liaison position who meet the following minimum qualifications:
Graduation from high school or equivalency supplemented by two (2) years of college and four (4) years of responsible, professional experience in the field of residential housing, landlord tenant dispute resolution, tenant advocacy, property management, or a closely related field.
OR
Graduation from high school or equivalency and six (6) years of responsible, professional experience in the field of residential housing, landlord tenant dispute resolution, tenant advocacy, property management, or a closely related field.
Licenses; Certifications; Special Requirements
Must possess and maintain a valid driver's license.
Physical Demands and Working Conditions
Work is performed in an office environment and in various community settings with travel to City residential houses. Incumbent may be required to negotiate rough terrain, to lift up to 25 pounds; and to work outdoors in all weather conditions. Incumbent may be required to work flexible hours, including evenings and weekends as needed.
Bilingual Preferred:
Fluent in English and Spanish.
A DEGREE OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.
APPLICATIONS MUST BE COMPLETED IN ITS ENTIRETY, INCLUDING REQUIRED DOCUMENTATION. APPLICATIONS WITHOUT PROPER DOCUMENTATION SHALL RESULT IN YOUR DISQUALIFICATION.
APPLICATIONS VIA FACSIMILE OR EMAIL ARE NOT ACCEPTED.
Physical Demands and Working Conditions
Work is performed primarily in an office environment with some travel to different sites. Incumbents may be required to work extended hours including evenings and weekends.
If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening examination, and a background check.
ALL CORRESPONDENCE AND INFORMATION CONCERNING THE APPLICATION AND TESTING PROCESS WILL OCCUR THROUGH EMAIL, UNLESS OTHERWISE REQUESTED AT TIME OF APPLICATION.
IN ADDITION TO YOUR INBOX, PLEASE BE SURE TO CHECK YOUR JUNK AND SPAM EMAIL FOR ALL RECRUITMENT COMMUNICATION.
The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation in the application or testing process, please contact the Human Resources Department.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.
Home Care Liaison
Liaison Job 18 miles from Enfield
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Join TheKey, the Nation's Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.
Why Us?
Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.
What You'll Do:
Build and maintain key relationships, driving brand awareness and acquiring new clients.
Establish and nurture relationships with existing referral sources, emphasizing long-term business.
Represent TheKey in community settings, networking groups, and events.
Ensure satisfaction of referral sources, cultivating ongoing business.
Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
Effectively communicate within the team to meet clients' needs and satisfaction.
Provide active relationship management to our clients and referral partners.
Maintain a working knowledge of TheKey's requirements and obligations.
The Ideal Candidate:
Minimum four years of sales experience in healthcare, home care, or a related field.
Excellent customer service and sales skills.
Proficient in Salesforce, Zoom, social media platforms, and Google products.
Strong analytical skills for informed decision-making.
Current driver's license and willingness to travel 80% of the time.
Flexible, adaptable, detail-oriented, and goal-oriented.
Entrepreneurial spirit, high energy, and positive attitude.
Success Factors:
Passionate about creating awareness of long-term care services.
Deep emotional intelligence and commitment to doing the right thing.
Thrives in a challenging, consultative sales environment.
Establishes strong working partnerships with internal teams.
Drives synergy between referral sources, customers, and the internal team.
How You'll Succeed:
Meet KPIs/goals for activity, leads, and revenue/client starts.
If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.
Salary Band $66k-$82k DoE + Uncapped Commission
#LI-HYBRID #INDTKHCL
Benefits for full time employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
#LI-TKHCL
Home Care Liaison
Liaison Job 18 miles from Enfield
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Join TheKey, the Nation's Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.
Why Us?
Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.
What You'll Do:
Build and maintain key relationships, driving brand awareness and acquiring new clients.
Establish and nurture relationships with existing referral sources, emphasizing long-term business.
Represent TheKey in community settings, networking groups, and events.
Ensure satisfaction of referral sources, cultivating ongoing business.
Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
Effectively communicate within the team to meet clients' needs and satisfaction.
Provide active relationship management to our clients and referral partners.
Maintain a working knowledge of TheKey's requirements and obligations.
The Ideal Candidate:
Minimum four years of sales experience in healthcare, home care, or a related field.
Excellent customer service and sales skills.
Proficient in Salesforce, Zoom, social media platforms, and Google products.
Strong analytical skills for informed decision-making.
Current driver's license and willingness to travel 80% of the time.
Flexible, adaptable, detail-oriented, and goal-oriented.
Entrepreneurial spirit, high energy, and positive attitude.
Success Factors:
Passionate about creating awareness of long-term care services.
Deep emotional intelligence and commitment to doing the right thing.
Thrives in a challenging, consultative sales environment.
Establishes strong working partnerships with internal teams.
Drives synergy between referral sources, customers, and the internal team.
How You'll Succeed:
Meet KPIs/goals for activity, leads, and revenue/client starts.
If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.
Salary Band $66k-$82k DoE + Uncapped Commission
#LI-HYBRID #INDTKHCL
Benefits for full time employees
Medical/Dental/Vision Insurance
TouchCare VirtualCare
Life Insurance
Health Savings Account
Flexible Spending Account
401(k) Matching
Employee Assistance Program
PTO Plan for Non-Exempt Employees
Flexible PTO Plan for Exempt Employees
Holidays and Floating Holidays
Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
#LI-TKHCL
Home Care Liaison
Liaison Job 18 miles from Enfield
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Join TheKey, the Nation's Leading Provider of Home Care Services, and be the driving force behind meaningful connections in the healthcare ecosystem and legal/financial sectors.
Why Us?
Embark on a dynamic career with exciting growth opportunities in a role that lets you showcase your sales prowess and emotional intelligence. As part of a mission-driven organization, you'll influence positive outcomes for patients, clinicians, and the healthcare community.
What You'll Do:
* Build and maintain key relationships, driving brand awareness and acquiring new clients.
* Establish and nurture relationships with existing referral sources, emphasizing long-term business.
* Represent TheKey in community settings, networking groups, and events.
* Ensure satisfaction of referral sources, cultivating ongoing business.
* Respond to client inquiries, conduct assessments, and convert prospects into long-term clients.
* Effectively communicate within the team to meet clients' needs and satisfaction.
* Provide active relationship management to our clients and referral partners.
* Maintain a working knowledge of TheKey's requirements and obligations.
The Ideal Candidate:
* Minimum four years of sales experience in healthcare, home care, or a related field.
* Excellent customer service and sales skills.
* Proficient in Salesforce, Zoom, social media platforms, and Google products.
* Strong analytical skills for informed decision-making.
* Current driver's license and willingness to travel 80% of the time.
* Flexible, adaptable, detail-oriented, and goal-oriented.
* Entrepreneurial spirit, high energy, and positive attitude.
Success Factors:
* Passionate about creating awareness of long-term care services.
* Deep emotional intelligence and commitment to doing the right thing.
* Thrives in a challenging, consultative sales environment.
* Establishes strong working partnerships with internal teams.
* Drives synergy between referral sources, customers, and the internal team.
How You'll Succeed:
* Meet KPIs/goals for activity, leads, and revenue/client starts.
If you're ready for an exciting opportunity to make a difference and drive success, apply now and be the liaison between TheKey and a brighter future in home care.
Salary Band $66k-$82k DoE + Uncapped Commission
#LI-HYBRID #INDTKHCL
Benefits for full time employees
* Medical/Dental/Vision Insurance
* TouchCare VirtualCare
* Life Insurance
* Health Savings Account
* Flexible Spending Account
* 401(k) Matching
* Employee Assistance Program
* PTO Plan for Non-Exempt Employees
* Flexible PTO Plan for Exempt Employees
* Holidays and Floating Holidays
* Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
#LI-TK
#LI-TKHCL
Family and School Engagement Liaison
Liaison Job 13 miles from Enfield
TITLE: Family and School Engagement Liaison
TYPE: Non-Union, Cycle II
SALARY: Per Terms of Employment for Non-Union Personnel, Cycle II
WORK SCHEDULE: Monday - Friday, seven (7) hours per day, School Year (180 days), may work up to twenty (20) additional days at Principal's/Facilitator's discretion
REPORTS TO: Family and Community Engagement Facilitator and Building Principal(s)
OBJECTIVE: The main objective of the Family Liaison in Chicopee Public Schools is to increase parent and family involvement. His or her role is to establish effective communication between home and school and improve community outreach and training opportunities for families that will impact student academic performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Welcome new families to the schools and be available to them as a resource.
Contact parents and families through phone calls, home visits, and meetings at school or district sites to encourage participation in school and/or district activities and events.
Collaborates with all Family Liaisons to develop district activities and workshops to improve family engagement.
Establish a family resource center in the school and/or a page on the school's website working with the Family and Community Engagement Facilitator and the Building Principal(s).
Be available to explain services/programs/resources that are in the schools, the District, and the community that can benefit parents, guardians, caregivers, and their children.
Attend meetings (both informational and training) with the Family and Community Engagement Facilitator and the Building Principal(s) and work with them to ensure federal compliance with the Family Involvement Policy under the Every Student Succeeds Act (ESSA).
Be present and assist in the Open Houses and other school and community events as assigned by the Family and Community Engagement Facilitator and/or the Building Principal(s).
Assist the Family and Community Engagement Facilitator with conducting workshops and presentations for families and school staff on the importance of family engagement and being engaged in school.
Work with the Family and Community Engagement Facilitator to implement and strengthen family-school communication, particularly related to navigating the school system, district policies and procedures, events, and opportunities for family involvement.
Build and foster trust between families and the schools.
Assist administration in building capacity to establish and maintain consistent, effective, and timely communication with families in a variety of ways in language and terms that they can understand to have active and meaningful participation in their children's education.
Work with the Building Principal(s) and staff to establish a school climate in which families and students feel safe, welcomed, respected, and free to voice their opinions and concerns.
Develop a positive working relationship with the other school support service personnel to assist with identifying problems, sharing information, and designing student and family programs.
Utilize technology to inform, engage, educate, and empower families to be a part of the school culture and participate in school activities and events.
Assist and support the Before-School, After-School, and Summer School Enrichment Programs.
Other duties as assigned by the Family and Community Engagement Facilitator and/or the Building Principal(s).
Family Liaison will be assigned to one or more buildings based on need.
REQUIRED MINIMUM QUALIFICATIONS:
Education, Training, and Experience
Associates Degree or equivalent experience is required.
Prior experience or equivalent training in a school, early education, or community agency setting is highly desired.
Knowledge, Abilities and Skills
Ability to communicate verbally and in writing in English and in a second language. (Spanish, Arabic, or other prevalent language preferred)
Strong interpersonal skills, must be able to communicate, interact and work effectively and cooperatively with all people including those from diverse ethnic, cultural, educational, and socioeconomic backgrounds.
Ability to relate to and work with a variety of constituencies including but not limited to: administrators, teachers, other school staff members, families, students, visitors, and community and social service agencies.
Ability to work weekend and evening hours as needed.
Familiarity with computers and computer software programs, particularly Microsoft Office and Google Suite.
Ability to maintain accurate records.
Ability to work well as part of a team.
Must maintain confidentiality.
Self-motivated, flexible, and well organized.
Detail oriented with analytical and problem solving skills, along with customer service abilities and other related characteristics.
ADA and Minimum Qualifications to Perform Essential Job Functions
Physical Requirements: Must be physically able to operate a variety of equipment including computers, copiers, adding machines, etc. Must be able to exert up to 10 pounds of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, and pull or otherwise move objects, including the human body. Must be able to stand, crouch and bend over for a long period of time at intervals throughout the day.
Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.
Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants.
Language Ability: Requires the ability to read a variety of correspondence, reports, forms, newsletters, schedules, manuals, invoices, requisitions, menus, recipes, journals, etc. Requires the ability to prepare correspondence, reports, forms, evaluations, procedures, charts, surveys, articles, bid specifications, brochures, news releases, handbooks, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including medical, legal, accounting and marketing terminology.
Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; and to apply the principles of algebra and geometry.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment.
Manual Dexterity: Requires the ability to handle a variety of items such as office equipment and hand tools. Must have minimal levels of eye/hand/foot coordination.
Interpersonal: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with emergency situations.
Physical Communication: Requires the ability to talk (expressing or exchanging ideas by means of spoken words) and hear (perceiving nature of sounds by ear). Must be able to communicate via telephone or radio.
Family and School Engagement Liaison
Liaison Job 13 miles from Enfield
TITLE: Family and School Engagement Liaison TYPE: Non-Union, Cycle II SALARY: Per Terms of Employment for Non-Union Personnel, Cycle II WORK SCHEDULE: Monday - Friday, seven (7) hours per day, School Year (180 days), may work up to twenty (20) additional days at Principal's/Facilitator's discretion
REPORTS TO: Family and Community Engagement Facilitator and Building Principal(s)
OBJECTIVE: The main objective of the Family Liaison in Chicopee Public Schools is to increase parent and family involvement. His or her role is to establish effective communication between home and school and improve community outreach and training opportunities for families that will impact student academic performance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Welcome new families to the schools and be available to them as a resource.
* Contact parents and families through phone calls, home visits, and meetings at school or district sites to encourage participation in school and/or district activities and events.
* Collaborates with all Family Liaisons to develop district activities and workshops to improve family engagement.
* Establish a family resource center in the school and/or a page on the school's website working with the Family and Community Engagement Facilitator and the Building Principal(s).
* Be available to explain services/programs/resources that are in the schools, the District, and the community that can benefit parents, guardians, caregivers, and their children.
* Attend meetings (both informational and training) with the Family and Community Engagement Facilitator and the Building Principal(s) and work with them to ensure federal compliance with the Family Involvement Policy under the Every Student Succeeds Act (ESSA).
* Be present and assist in the Open Houses and other school and community events as assigned by the Family and Community Engagement Facilitator and/or the Building Principal(s).
* Assist the Family and Community Engagement Facilitator with conducting workshops and presentations for families and school staff on the importance of family engagement and being engaged in school.
* Work with the Family and Community Engagement Facilitator to implement and strengthen family-school communication, particularly related to navigating the school system, district policies and procedures, events, and opportunities for family involvement.
* Build and foster trust between families and the schools.
* Assist administration in building capacity to establish and maintain consistent, effective, and timely communication with families in a variety of ways in language and terms that they can understand to have active and meaningful participation in their children's education.
* Work with the Building Principal(s) and staff to establish a school climate in which families and students feel safe, welcomed, respected, and free to voice their opinions and concerns.
* Develop a positive working relationship with the other school support service personnel to assist with identifying problems, sharing information, and designing student and family programs.
* Utilize technology to inform, engage, educate, and empower families to be a part of the school culture and participate in school activities and events.
* Assist and support the Before-School, After-School, and Summer School Enrichment Programs.
* Other duties as assigned by the Family and Community Engagement Facilitator and/or the Building Principal(s).
* Family Liaison will be assigned to one or more buildings based on need.
REQUIRED MINIMUM QUALIFICATIONS:
Education, Training, and Experience
* Associates Degree or equivalent experience is required.
* Prior experience or equivalent training in a school, early education, or community agency setting is highly desired.
Knowledge, Abilities and Skills
* Ability to communicate verbally and in writing in English and in a second language. (Spanish, Arabic, or other prevalent language preferred)
* Strong interpersonal skills, must be able to communicate, interact and work effectively and cooperatively with all people including those from diverse ethnic, cultural, educational, and socioeconomic backgrounds.
* Ability to relate to and work with a variety of constituencies including but not limited to: administrators, teachers, other school staff members, families, students, visitors, and community and social service agencies.
* Ability to work weekend and evening hours as needed.
* Familiarity with computers and computer software programs, particularly Microsoft Office and Google Suite.
* Ability to maintain accurate records.
* Ability to work well as part of a team.
* Must maintain confidentiality.
* Self-motivated, flexible, and well organized.
* Detail oriented with analytical and problem solving skills, along with customer service abilities and other related characteristics.
ADA and Minimum Qualifications to Perform Essential Job Functions
* Physical Requirements: Must be physically able to operate a variety of equipment including computers, copiers, adding machines, etc. Must be able to exert up to 10 pounds of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, and pull or otherwise move objects, including the human body. Must be able to stand, crouch and bend over for a long period of time at intervals throughout the day.
* Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural or composite characteristics (whether similar or divergent from obvious standards) of data, people or things.
* Interpersonal Communication: Requires the ability to speak and/or signal people to convey or exchange information. Includes giving instructions, assignments or directions to subordinates or assistants.
* Language Ability: Requires the ability to read a variety of correspondence, reports, forms, newsletters, schedules, manuals, invoices, requisitions, menus, recipes, journals, etc. Requires the ability to prepare correspondence, reports, forms, evaluations, procedures, charts, surveys, articles, bid specifications, brochures, news releases, handbooks, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak before groups of people with poise, voice control and confidence.
* Intelligence: Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form; and to deal with several abstract and concrete variables.
* Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including medical, legal, accounting and marketing terminology.
* Numerical Aptitude: Requires the ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages; and to apply the principles of algebra and geometry.
* Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
* Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using office equipment.
* Manual Dexterity: Requires the ability to handle a variety of items such as office equipment and hand tools. Must have minimal levels of eye/hand/foot coordination.
* Interpersonal: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with emergency situations.
* Physical Communication: Requires the ability to talk (expressing or exchanging ideas by means of spoken words) and hear (perceiving nature of sounds by ear). Must be able to communicate via telephone or radio.
Suicide Prevention Grant Program - Outreach Specialist
Liaison Job 43 miles from Enfield
With the belief that
they were there when we needed them, so we must be there now that they need us
, Veterans Inc., the largest provider of supportive services to Veterans and their families in New England, is seeking to fill the Suicide Prevention Grant Program (SPGP) Outreach Specialist position and become a valued member of Veterans Inc. team!
The SPGP Outreach Specialist will be a part of the team under the SSG Parker Gordon Fox Suicide Prevention Grant Program.
WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY:
Community outreach to identify Veterans at-risk
Educate Veteran families and networks on the risk of suicide in Veteran populations, including warning sign recognition, suicide prevention and education of protective factors
Participate in community events, such as education and training workshops
Assist the Veteran and their family with referrals, temporary financial support, case management and suicide prevention services
Help obtain any other services necessary for improving the mental health status and well-being
Ensure the goals of the grant are met according to the SPGP guidelines
WHAT YOU MUST HAVE:
Bachelors degree in Human Services or related field. Military experience can be substituted for this requirement.
Minimum of two (2) years experience working in a non-profit environment.
Demonstrated knowledge and experience in working with veterans preferred but not required; sensitivity to veterans-related needs and issues.
Knowledge of service areas, job market, economic and political trends, and resources.
Must be able to successfully pass a CORI/Background records check.
Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.
WHAT WE CAN OFFER YOU:
Comprehensive Benefits Package for FT employees includes:
BCBS Medical, Dental, and Vision Insurance
Employer Paid Short and Long-Term Disability and Life Insurance.
$2000 Medical Opt-Out program if you have medical coverage through another source.
Retirement Plan (403B) with a $2000 Match
Flexible Spending Accounts
Tuition Reimbursement Program
Paid Parental Leave
For more information, or to apply now; visit our website. Please do not mail, email, or fax your cover letter/resume as we are limited to only accepting completed applications through our career page. Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed.
Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
If you need assistance completing an application please contact
***********************
.
We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.
Title I Summer Achievement Academy (SAA) Outreach Liaison April-June & Title I Program Site Supervisor in July
Liaison Job 26 miles from Enfield
The Title I SAA Outreach Liaison will assume responsibilities for accepting K-3 student enrollments, family communication, and Title I teacher preparation from mid-April - June to oversee the arrangements that support an effective Title I supplemental literacy program that runs from July 7-31 this summer.
The Title I Summer Achievement Academy Outreach Liaison will work in collaboration with the Title I District Coordinator over the months of planning and preparing for the summer program. There will be an anticipated 30-35 hours of work to be fulfilled, beyond the contractual hours of the school day, between mid-April and the end of June. The compensation rate for this position is at the candidate's contractual hourly rate.
As the Title I SAA program begins on July 7 and runs Monday-Thursday through July 31, this candidate will then assume the role of Title I Program Site Supervisor at Crocker Farm School. The Site Supervisor will oversee the daily operation of the Title I supplemental summer program and three ELL classes, communication with Facilities including arrival and dismissal of students, daily attendance monitoring, meal times, family/guardian communication as needed, and support to teachers and students on site.
Applicants will possess these professional qualifications:
* MA DESE licensure in ESL, Early Childhood PreK-3, Elementary Education PreK-6, and/or Reading Specialist.
* Experience working with diverse family and student populations.
* Bilingual/ bicultural expertise to support culturally and linguistically enriched practices in the summer program and to provide fluent skills to converse in Spanish with families/guardians.
* Effective communication skills for communication with families and for presentations to educators.
In-district applicants will submit a letter of interest through School Spring by April 7 to:
Stephanie Joyce, Title I District Coordinator ***************
Office of Curriculum, Instruction, and Assessment
Amherst Regional Schools
LEI Program Liaison (Part-time, Non-Benefited) 1 position - Worcester State University
Liaison Job 43 miles from Enfield
WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students.
Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about .
Job Description:
TITLE: LEI Program Liaison
DEPARTMENT : Latino Education Institute
SUPERVISOR : Kathleen Orengo
SCHEDULE: Up to 15 hours per week.
General Statement of Duties: The Program Liaison will oversee and support the Math and English literacy tutors/teachers to ensure the successful implementation of literacy and math after-school programming for elementary English Language Learners (ELLs). The liaison will provide leadership, communication, and administrative support while ensuring alignment with program goals, including WPS-aligned curricula and school assignments, as well as overall organizational priorities.
Responsibilities:
1. Program oversight and support: Supervise and guide the English literacy and Math tutors/teacher to ensure effective planning, delivery, and assessment of English literacy and Math lessons for grades K-5 (3rd to 5th grades). Conduct regular check-ins and observations to support instructional quality, classroom management, and student engagement.
2. Curriculum and resource management: Collaborate with the Math and English literacy tutors/teachers to ensure the use of WPS-aligned literacy and math strategies, curricula, and related assignments. Identify and facilitate access to instructional resources, tools, and materials needed to enhance teaching and learning for ELL students.
3. Student assessment and data analysis: Oversee the use of LEI and WPS assessment tools to track student progress in both English literacy and Math and ensure data-driven instructional decisions. Support the tutors/teachers in collecting, analyzing, and reporting both quantitative and qualitative data to evaluate student outcomes and program effectiveness.
4. Collaboration: Serves as the primary liaison between the Math and English literacy tutors/teachers, LEI leadership, WPS staff, teachers and families to ensure strong communication and program alignment. Facilitate collaboration with colleagues, support staff, and community partners to provide a cohesive and culturally sensitive learning experience.
5. Professional development and capacity building: Identify and recommend professional development opportunities to enhance the tutors/instructors' skills in literacy and math instruction, ELL strategies, and culturally responsive teaching. Support continuous learning by monitoring professional growth and fostering a collaborative team environment.
6. Monitoring program outcomes: Track program implementation, identify successes and challenges, and implement necessary improvements to meet program goals in literacy and math for the youth being served.
7. Administrative support: Oversee accurate reporting of program activities, including attendance, lesson plans, assessment data, and progress reports for literacy and math programming. Assist with scheduling, program planning, and documentation to ensure smooth operations and timely reporting to stakeholders.
8. Responsible: Assure equal educational opportunity to all individuals regardless of race, color, gender, region, national origin, immigration status, homelessness, disability, or gender identity.
9. Other duties as assigned, including supporting other staff and representing the organization upon assignment.
Requirements:
Required Qualifications:
1. A Bachelor's degree in Elementary Education or Early Childhood Education with some proven experience in teaching or tutoring English literacy or Math at the elementary level.
2. Bilingual (English and Spanish) and previous experience working with culturally diverse communities.
3. Strong organizational and communication skills.
4. Strong reporting writing skills (with quantitative and qualitative data).
Preferred Qualifications:
1. Some proven experience in the area of bilingual/bicultural education.
2. Demonstrated experience supporting students with special needs.
Additional Information:
Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.
This is a part-time, non-benefited, hourly position.
Hourly rate: $30/ hour
Application Instructions:
Applicants must apply online at worcester.interviewexchange.com. A representative from the department will contact individuals for interviews.
21st Century Programs: 2025 Summer Family Liaison- Southbridge Middle School
Liaison Job 48 miles from Enfield
Background on Southbridge Public Schools: Southbridge Public Schools serve approximately 2,200 students in six schools. The district is presently undergoing extensive turnaround at all levels, with the assistance of the Massachusetts Department of Elementary and Secondary Education. This creates unique opportunities for teachers and students. One example is a recently announced, long-term partnership with the University of Connecticut to develop Southbridge Schools to be a national demonstration site for successful implementation of PBIS strategies. Additionally, our district is the recipient of a number of significant grants that are allowing us to creatively redesign Secondary School, curriculum enhancements, improved culture and climate and afterschool opportunities for students. If you feel strongly about improving the educational experience for students and have a commitment to social justice, Southbridge Public Schools welcomes you.
More information about the district's turnaround efforts can be found here.
Position: Family Liaison
Reports to: Site Coordinator
Effective dates of Employment: June 30, 2025 - August 1, 2025
July 4 = Holiday
Monday- Friday 7:45am-1:15pm
Requirements
* Ability to read, write, speak, understand and communicate in English and Spanish to perform the duties of this position preferred
* Relate well to people of all ethnic groups
* Citizenship, residency or Work VISA in the United States required
* Bilingual
Duties/Responsibilities:
* Assist teachers/facilitators in the supervision of programming and program learning activities
* Provide assistance and learning support to students
* Reinforce skills introduced by teachers/facilitators to help students master concepts and skills
* Use PBIS strategies in managing student behavior and maintaining programming and 21st Century expectations
* Assists in the development of communication skills, progressive learning skills and making teachers, community partners and others aware of students' learning deficiencies
* Help teachers/facilitators with development/preparation of learning materials/instructional resources and the environment to support student SEL skills around communication, self regulation and relations with peers
* Assist Site Coordinators with attendance, snack and student transitions to programming/activities
* Assist staff in student supervision at program site and off-site
* Assist Site Coordinators in data collection and administering surveys
* Maintains confidentiality of student records
* Establishes and maintains cooperative, congenial and supportive working relations with others
* Uses universal health precautions for preventing illness and infections and proper body mechanics for interacting with students and moving heavy objects
* Assists special education students as directed by Site Coordinators
* Adapts program activities, assignments and or materials under the direction of the supervising teacher/ facilitator for the purpose of supporting special education students to participate in activities
* Engages all students throughout the program using team building, SEL activities and opening/ closing circles
* Co-facilitates opening and closing circles incorporating SEL skill building methods
Hourly Rate: $30.00
Equal Opportunity Employer
Southbridge Public Schools is committed to maintaining a work and learning environment free from discrimination on the basis of race, color, creed, national origin, sex, gender identity, disability, religion, age, or sexual orientation.
Home Health Marketing - Outreach Coordinator
Liaison Job 48 miles from Enfield
A career with Brookdale Healthcare Services has never been so rewarding! Brookdale Home Health is ranked among the Top Ten largest home heath companies in the country. Many of our agencies carry a five-star rating and are recognized by Decision Health as Home Care Elite agencies. We own and operate more than 80+ agencies nationwide, serving approximately 17,000 patients throughout our Brookdale Home Health Division.
Brookdale. Bringing new life to senior living.
Job Description
We are looking for a dynamic Home Health Marketing Coordinator who holds a current medical book of business of Physician/Case Managers and Discharge Planners in and around Shrewsbury, MA. A background in Home Health, Hospice or Durable Medical Equipment Sales and Marketing is an essential requirement of this position.
Key responsibilities include:
* Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities
* Managing all aspects of organization marketing including managing the members of the marketing team
* Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns
* In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community
At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement
Qualifications
We seek the following principal qualifications:
* Bachelor's degree with a major in Marketing and/or a Licensed Nurse (preferred)
* 2 years of experience in sales or public relations preferably in a home health care company or 1 year of nursing experience, therapist, social worker, or medically trained equivalent, with experience in social services coordination for patients with multiple, complex medical and/or socioeconomic needs
* Familiarity with health care reimbursement
* Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place
Bilingual School Family Liaison
Liaison Job 37 miles from Enfield
Responsibilities- The job of the Bilingual School Liaison is to support students and families to ensure all students have equitable access to learning in a blended learning environment.
This individual will have strong teaching, technology, organizational and interpersonal skills and the ability to work in at team environment, as well as knowledge of MA curriculum frameworks and all aspects of automated library skills.
Quality Assurance Liaison
Liaison Job 26 miles from Enfield
Venture Community Services provides support to individuals facing diverse challenges through a compassionate and dedicated workforce using innovative practices that encourage independence, empowerment, and opportunity.
The opportunity to enhance the lives of individuals with disabilities has untold rewards. At Venture, we are committed to empowering our employees through ongoing education and innovative training opportunities that cultivate talents. Venture Community Services offers an excellent benefits package, values work-life balance and promotes a culture of inclusion and equity where employees' opinions matter.
The Quality Assurance Liaison reports to the Quality Assurance Manager and is responsible for day to day functions within the department as assigned. This person will also conduct regular audits and support OQE readiness throughout the agency. This position will be compensated on an hourly basis.
Schedule: Monday-Friday 8a-4p (ability to flex schedule)
Pay Rate: $22.00/hour
SIGN ON BONUS: $1,000!
Benefits eligible! Medical, Dental, Vision, FSA, 403b, Paid Time Off, Parental Leave, Paid holidays. and more!
Essential Duties and Responsibilities:
Participate in regular audits of all programs/departments.
Prepare various QA reports as required.
Assist in preparation of OQE survey, CARF and other regulatory licensures.
Review and assess results along with the QA Team.
Support OQE readiness in all homes at all times.
Collaborate with the Professional Development department to identify staff training needs.
Complete other duties as assigned.
Marginal Duties and Responsibilities:
Work cooperatively with all personnel
Maintain confidentiality and positive demeanor while successfully managing multiple priorities simultaneously.
Observe all Agency policies and procedures.
Attendance at Administrative Meetings and other meetings as required
Accept responsibility and accountability as part of position.
Provide recommendations to your supervisor regarding ways to improve the current systems
Physical and Mental Requirements:
Maintain CPR & AED Certifications
Organized, dependable and even temperament, good phone manners, and sensitive to parent/guardian relationship with people we support.
Able to travel to all programs on a regular and consistent basis.
Proficient in Microsoft Office and a working knowledge of office equipment.
Effective verbal and written communication skills
Strong interpersonal and communication skills, and the ability to work with a wide range of employees.
Must be able to bend, lift, stoop, reach and file.
Must be able to switch from tasks to task (flexible) during the work day and work cooperatively with Agency staff.
Requirements
B.A. or B.S. in education, health care, psychology, preferred OR; Five years administrative experience in a human service setting.
Must be 21+ years old, have a High School Diploma or GED, a valid driver's license, daily use of a car on site and be available by telephone for daily contact.
Medicaid Appeals Coordinator
Liaison Job 14 miles from Enfield
Medicaid Appeals Coordinator needs 2+ years of grievance or appeals experience
Medicaid Appeals Coordinator requires:
College degree (minimum of Associates) or equivalent work experience
2+ years of grievance or appeals experience
Ability to effectively relate to a wide range of individuals from a diverse population.
Excellent customer service skills
Previous experience demonstrating problem-solving skills.
Strong organizational and communication skills, oral and written.
Working knowledge of Eligibility rules and processes and a willingness to gain an understanding of other operational processes
Ability to work independently.
Medicaid Appeals Coordinator duties:
Demonstrate strong understanding of Medicaid, CHIP and the Affordable Care Act
Provide detail documentation regarding the outcome and action of the review.
Send appropriate communication to client identifying outcome of review.
Maintain a copy of all outgoing letters in the designated folder
Work with consumer and other organizations to resolve issues timely, accurately and professionally.
Conduct daily monitoring and tracking of all incoming work to ensure SLAs are met. .
Community Health Worker/ Temporary
Liaison Job 10 miles from Enfield
SUMMARY OF ROLE:
The Community Health Worker (CHW) is a public health worker who coordinates health care services to patients in the community. The CHW aims to empower patients to meet unmet health needs in a culturally appropriate manner, improve access to services, help to address health inequalities, and improve health outcomes as part of an interdisciplinary Care Management team.
The CHW delivers quality patient-centered care in the ambulatory setting and values the vision and strategies of improving population health to become more accountable for better care, better experiences and reduced healthcare costs for the populations being served.
This role is a temporary position, 40 hours a week to cover a leave of absence.
This role is located at the company's headquarters in Windsor, CT, and operates in a hybrid/remote environment.
Primary Responsibilities:
1. Outreach and Engagement:
Conducts telephonic, video call, or in-person contact with patients and stakeholders from remote, ambulatory care or community settings (e.g., medical practice).
Identify and build relationships with patients and their caregivers.
2. Resource Connection and Navigation:
Perform Social Determinant (or Social Influencer) of Health (SDOH/SIOH) screens
Coordinate community resources including housing, Meals on Wheels, transportation to medical appointments, town services, senior center programs, chore services, clinical home services, etc.
Assist patients and/or caregivers to access health services, including scheduling patient appointments, applying for health care insurance, and following up on prescribed medical treatments.
Serve as a bridge between healthcare providers and patients, helping them navigate the healthcare system and access resources in line with their health goals.
Refer patients to appropriate community resources for social support, food assistance, housing, or other needs.
3. Health Education and Promotion:
Coordinate preventive screens and close gaps in care
Reinforce health education and plan of care goals on topics such as disease prevention and chronic disease management.
Tailor educational messages to meet the needs and literacy levels of patients.
Assist clients in understanding and following healthcare provider instructions.
4. Client Support and Advocacy:
Conduct check-ins via telephone call, video call, or face-to-face in the practice or community setting to provide ongoing support for patients.
Assist patients in developing healthy behaviors and connecting with support systems.
Advocate on behalf of patients for their health and social needs.
5. Documentation and Reporting:
Maintain accurate and confidential records of patient interactions, services provided, and referrals following.
Track patient progress, outcomes, and follow-up needs.
Provide regular reports on program activities, trends, and challenges to the supervisor.
Mail patient educational materials and letters.
6. Collaboration and Teamwork:
Work collaboratively with various stakeholders including healthcare providers, social service agencies, payors, and community organizations.
Participate in team meetings, training sessions, and professional development activities as required.
Cultivate positive relationships and share community insights with healthcare team to enhance service delivery and address health disparities.
Other Responsibilities:
Performs other duties as assigned.
The duties listed above are intended only as illustrative of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.
Education:
High school diploma or equivalent required. Associate degree or equivalent medical experience preferred.
Community Health Work Certification with State of Connecticut and/or State of Massachusetts preferred.
Additional training or certification in health education, public health, or social work is a plus.
Knowledge of Medicare benefit plans and local community resources is a plus.
Bilingual in Spanish preferred.
Experience:
Minimum three years of experience within a healthcare related organization preferred (e.g., health system, hospital, clinic, provider practice, health insurance company, pharmaceutical company, etc.).
Basic knowledge and experience using Microsoft 365- Excel, Word, Outlook, and Teams
Basic knowledge and experience using electronic medical records (EMRs) and other applications such as athena, EpicCare Link, and Bamboo Health.
Skills:
Excellent organizational skills required, effectively utilizing all resources available.
Ability to work independently and manage time effectively in fast-paced environment.
Empathy, patience, and a genuine desire to help community members.
Familiarity with Healthy People 2030 Health Equity goals
Ability to effectively present information in one-on-one and small group situations to colleagues and stakeholders.
Practices a working knowledge of applicable Federal, State, and local laws and regulations, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
Adaptable to unscheduled situations while effectively managing assignments with attention-to-detail, accuracy and follow through, with minimal supervision.
Maintains confidentiality with patient information as per HIPAA guidelines.
Ability to perform job with integrity and values consistent with the organization's Mission, Core Values and Standards.
Ability to travel to medical practices, hospitals, skilled nursing facilities, patient homes, and other sites where patients receive care as indicated by patient needs.
Strong interpersonal communication skills, with Motivational Interviewing skills and certification a plus.
PHYSICAL AND MENTAL REQUIREMENTS:
The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequently required to maintain a stationary position and move or traverse.
Ability to transport and/or maneuver objects weighing up to 20 pounds.
Busy work environment subject to frequent interruptions and shifting potentially conflicting priorities.
ADDITIONAL REQUIREMENTS:
As a condition of employment at SoNE Health, all employees must reside in New Hampshire, Rhode Island, Maine, Vermont, Connecticut, or Massachusetts.
For the safety and well-being of our employees, all employees are required to be fully vaccinated for influenza.
If you will be working in a remote or hybrid capacity, we require a stable internet connection. We recommend that you have an internet service provider with speeds of at least 30Mbps download/5Mbps upload.
ADHERENCE TO THE SoNE HEALTH CODE OF CONDUCT:
Code of Conduct: Employee will understand and follow the guidelines and standards outlined in the SoNE HEALTH Code of Conduct
Community Liaison
Liaison Job 43 miles from Enfield
Community Liaison | Ripple Fiber
We are looking for a Community Liaison to join our growing team in Worcester, MA.
Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving people's lives. Our technology has proven successful in other countries around the world and has provided ease of access to more opportunities from an education, entertainment, and employment perspective.
We have achieved the above by providing faster, more stable fiber internet connection, providing each user with their own bandwidth without needing to share with anyone else. Simply put, the capacity of fiber is a lot faster than copper and is the internet of the future.
Our aim is to provide this internet access to over 3 million homes over the next 7 years, across various states.
About our culture
We are a dynamic fast-growing, fast-paced, innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth and development.
About the role
The Community Liaison is responsible for supporting the Regional Market Executive in ensuring smooth business operations throughout the build process within the designated market footprint. This role requires strong communication, relationship management, and organizational skills to effectively coordinate with neighborhoods, residents, HOAs, and property management companies.
Responsibilities:
Serve as the primary point of contact for neighborhoods, residents, homeowners' associations (HOAs), and property management companies during the Pre-Sales (pre-construction) and construction phases.
Maintain strong relationships with key stakeholders, ensuring open and transparent communication during the Pre-Sales (pre-construction) and construction phases.
Address inquiries, concerns, and feedback from community members, escalating issues to the Regional Market Executive or Customer Service team as needed.
Organize and attend meetings or events with community representatives to provide project updates and gather input.
Gather Private/HOA information and maintain relationships to pass to the Community Development team while it is in “Prospecting” status.
Represent Ripple Fiber at Chamber of Commerce events.
Attend developer associations/meetings to assess potential opportunities.
Assist the Regional Market Executive in overseeing business operations and ensuring project milestones are met.
Coordinate logistics and communications for various phases of the construction process.
Support internal teams by providing community-related insights that impact project timelines and execution.
Facilitate the transition of signed private communities from the Community Developer role to the active build phase.
Ensure construction timelines and commitments are upheld in accordance with expectations and agreements.
Oversee the deployment of marketing tactics at each necessary phase of the build.
Ensure community messaging aligns with company branding and project objectives.
Collaborate with the marketing team to distribute promotional materials, announcements, and project updates.
Assist in organizing events or outreach efforts to engage residents and stakeholders effectively.
Conduct weekly touchpoints with marketing and social media teams to ensure market success.
Participate in identifying sponsorship opportunities that align with company initiatives.
Ensure all community relations efforts comply with local regulations, HOA agreements, and company policies.
Monitor and track commitments made to communities, ensuring follow-through on promises and expectations.
Identify and mitigate potential risks that could impact relationships with stakeholders or project timelines.
Serve as a "utility" resource for the Regional Market Executive, providing support where needed to ensure smooth operations.
Assist in administrative duties, reporting, and documentation related to community relations and project progress.
Willingness to door hang for Pre-CX and pivot on the fly as needed.
Weekend work required when necessary.
Qualifications:
Strong interpersonal and relationship-building skills.
Excellent communication skills, both written and verbal.
Ability to work independently and manage multiple tasks simultaneously.
Experience in community relations, project coordination, or a related field preferred.
Knowledge of HOA processes, property management structures, and construction project timelines is a plus.
Background in account executive roles, event coordination, sales, and communications.
Experience with MDU/relationship management.
Familiarity with local communities or existing community contacts preferred.
We offer a competitive salary, comprehensive benefits package (including 401k packages), various perks and opportunities for growth and development. If you believe you are a fit from a role and culture perspective, please submit your resume, along with a cover letter for consideration.
Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.
Outreach Specialist- HRSN
Liaison Job 43 miles from Enfield
Are you motivated by knowing you've made a difference in someone's life and in our community? Do you have a passion for helping those in substance abuse recovery? If you answered yes, then you may have what it takes to be part of the Veterans Inc. team!
Veterans Inc. is seeking an Outreach Specialist who will be will be a key member of the Veterans Inc. team, focusing on the expansion of HRSN services. This new initiative will integrate additional support services like nutrition assistance and housing support for individuals who may not qualify for our existing CSP-HI program. The Outreach Specialist will work alongside our existing team to improve resource navigation and connect individuals with necessary services.
WHAT YOU'LL BE RESPONSIBLE FOR DAT TO DAY:
Provides outreach services including eligibility determinations, needs assessment and assistance, skills enhancement training & transition, plan coordination to program participants through individual contact in open settings and outreach sites.
Develops and maintains outreach sites including a referral network and outreach linkages with relevant resources.
Demonstrates availability and visibility within the agency and referral network during business hours.
Demonstrates a professional and supportive relationship with clients, families, and significant others as needed, to assist clients with service needs and attain the highest level of independent functionality.
Assist with seamless integration of new HRSN services (such as nutrition assistance and housing support) with the current CSP-HI program and other services offered by Veterans Inc
Collaborate with other departments such as behavioral health, billing, and compliance to ensure that all areas of the organization are supporting the HRSN expansion appropriately.
Work with external partners or vendors to manage any required resources or services necessary for the success of the program.
Attends and participates in all meetings as required.
Performs special projects and other duties as assigned.
WHAT YOU MUST HAVE:
Bachelor's degree in Social Services, Public Health, Healthcare Administration, or a related field required.
Minimum of two years experience in community engagement and outreach required.
Knowledge of behavioral health services and resources is highly desirable.
Ability to engage effectively with diverse groups, including staff, community stakeholders, and funding agencies.
Must be able to pass a CORI and background investigation.
Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.
WHAT WE CAN OFFER YOU:
Comprehensive Benefits Package for FT employees includes:
BCBS Medical, Dental, and Vision Insurance
Employer Paid Short and Long-Term Disability and Life Insurance.
$2000 Medical Opt-Out program if you have medical coverage through another source.
Retirement Plan (403B) with a $2000 Match
Flexible Spending Accounts
Tuition Reimbursement Program
Paid Parental Leave
For more information, or to apply now; visit our website. Please do not mail, email, or fax your cover letter/resume as we are limited to only accepting completed applications through our career page. Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed.
Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
If you need assistance completing an application please contact
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We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.
Home Health Marketing - Outreach Coordinator
Liaison Job 48 miles from Enfield
A career with Brookdale Healthcare Services has never been so rewarding! Brookdale Home Health is ranked among the Top Ten largest home heath companies in the country. Many of our agencies carry a five-star rating and are recognized by Decision Health as Home Care Elite agencies. We own and operate more than 80+ agencies nationwide, serving approximately 17,000 patients throughout our Brookdale Home Health Division.
Brookdale. Bringing new life to senior living.
Job Description
We are looking for a dynamic Home Health Marketing Coordinator who holds a current medical book of business of Physician/Case Managers and Discharge Planners in and around Shrewsbury, MA. A background in Home Health, Hospice or Durable Medical Equipment Sales and Marketing is an essential requirement of this position.
Key responsibilities include:
* Overall coordination of business development and education of patients, insurance companies, physicians, hospitals, nurses, community resources, other health care specialists and the local community
* Ensuring continuity of care, smooth interaction, and communication between all involved in patient care activities
* Managing all aspects of organization marketing including managing the members of the marketing team
* Establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns
* In conjunction with the Director of Home Health Professional Services, developing home health programs in the general community
At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement
Qualifications
We seek the following principal qualifications:
* Bachelor's degree with a major in Marketing and/or a Licensed Nurse (preferred)
* 2 years of experience in sales or public relations preferably in a home health care company or 1 year of nursing experience, therapist, social worker, or medically trained equivalent, with experience in social services coordination for patients with multiple, complex medical and/or socioeconomic needs
* Familiarity with health care reimbursement
* Effective interpersonal skills in relating to physicians, other health specialists in the community, management, and co-workers both over the phone and in person
Additional Information
All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place