Paralegal/Case Management Coordinator
Liaison Job 6 miles from Dundalk
Job Title: Case Management Coordinator
Job Type: On-site, Full-Time, Non-Exempt
About Us:
Whiteford, Taylor & Preston is a law firm focusing on corporate litigation, global and regulatory law for companies in a wide range of industries. With offices in Delaware, Kentucky, Maryland, Washington, and Virginia, our 170 lawyers help our clients grow their businesses in the mid-Atlantic and around the globe. At Whiteford we strive to provide the best in innovative and sophisticated legal services, and seek talented students, attorneys, and staff who share this goal. We also value an inclusive work environment where diverse experiences, perspectives, and ideas are vital to a thriving workforce.
Job Summary:
We are seeking a versatile and highly organized Case Management Coordinator to provide comprehensive legal and administrative support to our Tort and Insurance Litigation practice. This role is designed to elevate and integrate the responsibilities of legal administrative support, paralegal duties, and medical records management to enhance efficiency and streamline case management.
The ideal candidate will have a proactive mindset, strong attention to detail, and excellent organizational and technical skills. Responsibilities include managing large caseloads, preparing legal documents, handling medical records, coordinating litigation support, and ensuring efficient workflow in a fast-paced law firm environment. This is an excellent opportunity for a self-motivated professional to contribute to a high-performing litigation team, working directly with attorneys and senior leadership.
Key Responsibilities:
Litigation Support & Case Management
Assist attorneys in managing a large caseload of tort and insurance litigation matters.
Prepare, review, and file pleadings, motions, discovery requests, and other legal documents.
Coordinate case scheduling, court filings, and e-filing procedures in state and federal courts.
Monitor case deadlines, maintain case calendars, and track litigation timelines.
Conduct legal research and summarize case law, statutes, and regulations relevant to litigation matters.
Medical Records & Evidence Management
Request, review, and organize medical records, accident reports, and insurance documentation.
Summarize medical records and prepare detailed chronologies for attorney review.
Coordinate with healthcare providers, insurance companies, and experts for case development.
Maintain accurate and confidential records of case-related medical and insurance documents.
Client & Attorney Support
Serve as a point of contact for clients, opposing counsel, medical providers, and court personnel.
Draft correspondence, legal memoranda, and reports for attorney review.
Assist in preparing for depositions, hearings, and trials, including compiling exhibits and trial binders.
Schedule and coordinate meetings, depositions, and attorney-client communications.
Administrative & Office Support
Maintain case files, document management systems, and electronic databases.
Process and track invoices, expense reports, and billing information related to cases.
Manage confidential information and ensure compliance with legal and ethical guidelines.
Support attorneys and firm leadership with additional administrative tasks as needed.
Education, Skills and Experience:
3+ years of experience in a law firm or legal setting, with a focus on tort and insurance litigation preferred.
Experience handling medical records management and insurance-related legal matters is a plus.
Strong understanding of litigation procedures, court rules, and e-filing systems.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), case management software, and legal research tools.
Exceptional organizational and multitasking abilities, with strong attention to detail.
Excellent written and verbal communication skills, with the ability to interact professionally with attorneys, clients, and external stakeholders.
Ability to work independently and collaboratively in a high-pressure, deadline-driven environment.
Paralegal certification or equivalent legal education is a plus but not required.
What We Offer:
A competitive salary and benefits package.
Opportunities for professional growth and development within a dynamic and supportive environment.
A collaborative culture that values innovation, integrity, and inclusivity.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Charter Customer Service Liaison
Liaison Job 20 miles from Dundalk
Waypoints Yacht Charters offers personally crafted charter experiences managed by local charter specialists who know the best sailing waters and hidden gems of their home base. Yachts available for charter are new-model, privately-owned sailing catamarans, sailing monohulls, power catamarans, and powerboats from leading manufacturers. Annapolis, Maryland, known as the sailing capital of the U.S., is the perfect gateway to explore the Chesapeake Bay and experience an elevated charter adventure.
Role Description
This is a full-time on-site role for a Charter Customer Service representative at Waypoints Yacht Charters in Annapolis, MD. Involves providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering outstanding customer service experiences daily. In person check ins for charters on weekends rotating as needed.
We are looking for a self starter and a leader to take on this role as it serves multiple locations outside of Annapolis including the USVI.
Health insurance benefits, 401K, and travel opportunities offered.
Qualifications
Customer Support, Customer Satisfaction, Phone Etiquette
Computer literacy
Excellent communication skills and a friendly demeanor
Ability to multitask and prioritize customer needs
Knowledge of sailing or boating is a plus
Coordinator, Behavioral Services (K-8 Lower/Middle School-Fairmount Campus)
Liaison Job 6 miles from Dundalk
The Coordinator, Behavioral Services assists the Manager, Behavioral Services and Director, Psychological and Behavioral Services with the oversight of behavioral programming at the designated Kennedy Krieger School campus. This includes providing training and review of Functional Behavioral Assessments (FBAs), Behavior Intervention Plans (BIPs), and progress reporting consistent with department standards. In addition, as a member of the school administrative team, the incumbent is responsible for supporting the fidelity of both individual and school-wide behavioral support and the provision of crisis intervention.
This position may provide field supervision to those seeking Board Certified Behavior Analyst and/or Registered Behavior Technician certification.
At the Fairmount Campus, we are committed to providing special education program in which the uniqueness of each student is valued and understood. We want to enable students to reach their potential in all aspects of life - academically, socially and behaviorally - and help lead them toward the ultimate goal of nurturing their independence now and in the future.
Our curriculum focuses on building essential skills based on standards and curricula identified by the Maryland State Department of Education. Students receive ongoing instruction in reading/English language arts, mathematics, science, social studies, physical education, health, music, fine arts and career development.
We are a nonpublic special education day program approved by the Maryland State Department of Education. We operate on an 11-month program schedule.
Responsibilities:
Assist the Manager, Behavioral Services and/or the Director, Psychological and Behavioral Services with the oversight of school behavioral services to include reviewing documentation (i.e., FBAs, BIPs, progress reports, etc.), supervise behavior staff, and the monitor procedural fidelity.
Oversee and train behavioral services staff with behavioral assessment, intervention planning data collection, and data management.
Complete of Functional Behavioral Assessments (FBAs) and develop Behavior Intervention Plans (BIPs) in coordination with student's classroom team. Serve as Behavior Case Manager as assigned.
Participate in administrative and classroom-level team meetings as a representative of the behavioral services team.
Coordinate and implement responses to behavioral crises as part of school-wide crisis management procedures.
Facilitate and implement the school-wide positive behavioral interventions and supports system.
Maintain and monitor school-wide databases. Ensure accurate input of data into individual and school-wide spreadsheets and databases. Produce reports as needed from individual and school-wide data collection systems.
Provide professional development to school staff, including crisis intervention training.
Coordinate the processing of transportation-based disciplinary referrals. Monitor consultation provided by behavioral services staff, and attend transportation-related team meetings. Provide consultation to Local School System (LSS) transportation staff regarding behavior management on the bus.
Provide support and guidance to Therapeutic Behavioral Aide (TBA) staff.
Provide fieldwork supervision to individuals seeking Board Certified Behavior Analyst (BCBA) and/or Registered Behavior Technician (RBT) supervision as assigned.
Qualifications:
PHYSICAL REQUIREMENTS:
Must be able to restrain/hold/transport students in the course of behavioral management.
Must be able to lift and carry students in braces and other adaptive equipment.
Must be able to kneel, bend, stoop, twist, run, and safely implement approved behavioral management techniques.
Must be able to lift, push, pull, or carry a minimum weight of 25 pounds.
Must be physically present at the assigned job site.
QUALIFICATIONS:
Must possess and maintain certification as a Board Certified Behavior Analyst.
Must possess and maintain licensure in Maryland as a Licensed Behavior Analyst.
Must achieve and maintain Professional Crisis Management certification at the “Instructor” level according to the timeline established within the departmental policy. Training will be provided by the department.
Must possess and maintain cardiopulmonary resuscitation (CPR) certification from the American Heart Association or American Red Cross.
EDUCATION:
Master's degree in Psychology, Behavior Analysis, Education, or related field required.
EXPERIENCE:
Minimum three years of previous experience with children with developmental disabilities and behavioral challenges is required.
Minimum pay range: USD $63,391.00/Yr. Maximum pay range: USD $112,127.00/Yr.
Community Outreach Specialist-Bilingual
Liaison Job 38 miles from Dundalk
The Community Outreach Specialist will provide support to the Business Development & Enrollment Representative by conducting outreach efforts to help generate leads for them and supporting our Senior Care Options (SCO) members on their behalf. The core functions of this hybrid role involve onboarding and ongoing support to existing members to meet their needs as well as outreach and education regarding the SCO program and MassHealth to potential clients and community partners. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions.
Key Responsibilities/Duties - what you will be doing
Provide quality customer service by responding to all prospects and members inquiries in a professional, timely, efficient, and courteous manner.
Serve as a liaison, connecting members to their health plan nurse and vice-versa to provide the support they need.
Establish telephonic and face to face (depending upon need and circumstance) interactions with member/caregiver(s) and provider partners to ensure smooth onboarding and ongoing support for members. Examples of this support include identifying new Primary Care Providers and establishing first visit appointments, contacting the Transportation provider to set up rides, and facilitating conversations with doctor's office and/or pharmacy to help resolve issues.
PARTNER WITH COMMUNITY & INTERNAL RESOURCES:
Effectively present the THP SCO Program and its benefits to the 65+ MassHealth populations and their caregivers residing in the Community as well as represent THP SCO at community/company-sponsored events.
Assist with maintaining effective working relationships with community partners such as Community Health Centers, Providers, Councils on Aging, Housing Authorities, Social Service organizations, etc. to facilitate prospect and member engagement.
Collaborate closely with our Connecting Seniors to Coverage team who assist SCO prospects apply for MassHealth.
STRATEGIC OUTREACH:
Assist in the development of recruitment strategies to attract new enrollees as well as the distribution of marketing materials and promotional items.
Coordinate outreach activities with potential community partners, i.e., hosting informational “table time” at providers, organizing social events at senior buildings, volunteering at food pantries, etc., to generate leads.
Conduct telephonic outreach to follow up with prospects who expressed interest and review eligibility for MassHealth and ultimately THP SCO program.
Identify members who are natural leaders and invite them to serve as one of our Wider Circle Ambassadors, a group of members helping to connect with prospects.
Responsible for keeping up with all administrative requirements of this role including updating company's Customer Relationship Management (CRM) system, weekly activity plans and results reports, expense reports, attending team and organization meetings.
GENERAL:
Adhere to company and departmental policies and procedures, including abiding to all CMS and EOHHS guidelines.
Performs other duties as necessary and assigned.
Qualifications - what you need to perform the job
Education, Certification and Licensure
Bachelor's degree preferred. High school diploma or equivalent required.
Experience:
A minimum of 3 years of professional experience in a managed care company, medical related field, or community social service agency preferred. 1-2 years of experience in consumer engagement with a track record of success is a plus.
Customer service experience in health care, preferred.
Community outreach and marketing experience, desirable.
Practice speaking to groups of all sizes is preferred.
Experience working with the elderly is preferred. Experience working in a multicultural environment is a plus.
Experience with Government Programs, Medicare, and Medicaid is a plus.
Prior experience working in a virtual/remote setting is strongly preferred.
Bilingual preferred.
Skill Requirements
Ability to work compassionately and efficiently with diverse populations.
Excellent written, oral, and interpersonal communication skills and the ability to convey complex information in a clear, easy to understand manner.
Time management, organizational skills, and attention to detail.
High degree of initiative, judgment, planning, and problem solving.
Comfortable working in a fast-paced environment.
Flexibility, dependability, and persistence.
Ability to work independently with minimal supervision and cooperatively as a team member.
Aptitude to develop and maintain relationships with internal and external partners.
Proficient in Microsoft Word, Excel, and Power Point.
Insurance License preferred. Must have a current AHIP certification or agreement to obtain it within 90 days of hire.
WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel):
Must be able to work under normal office conditions and in a remote capacity from home as required.
Work requires simultaneous use of a telephone/headset and laptop/keyboard and sitting for extended durations.
May be required to work additional hours beyond standard work schedule.
Weekend Coverage may be required on a rotating basis as regulated for line of business.
May require occasional weekend hours or evening hours as the needs of the various lines of business dictate.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.
Compensation & Total Rewards Overview
As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.
Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:
Medical, dental and vision coverage
Retirement plans
Paid time off
Employer-paid life and disability insurance with additional buy-up coverage options
Tuition program
Well-being benefits
Full suite of benefits to support career development, individual & family health, and financial health
For more details on our total rewards programs, visit
Who We Are
Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.
We enjoy the important work we do every day in service to our members, partners, colleagues and communities.
Scam alert : Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_**************************** .
This job has been posted by Ignyte AI on behalf of Point32Health. Ignyte AI is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of Ignyte AI not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.
Legal Intake Specialist
Liaison Job 14 miles from Dundalk
Responsibilities: *Precisely input and update legal data, encompassing case details, client information, and various legal documents, utilizing our case management system. *Scrutinize and validate data for accuracy and completeness, promptly identifying and rectifying errors or inconsistencies.
*Categorize and organize information according to established protocols.
*Collaborate closely with legal attorneys and management to ensure data entry aligns with case developments and client
requirements.
*Assist in the generation of reports, summaries, and necessary documents.
*Uphold strict confidentiality standards and adhere to data security protocols when handling sensitive legal information.
Requirements:
*Proven experience as an Intake Specialist or in a similar role, with a preference for
candidates with prior experience in a legal environment.*Meticulous attention to detail with a commitment to maintaining data accuracy.
*Proficiency in utilizing legal software and databases for data entry, including but not limited to legal case management
software and document management systems.
*Strong computer skills, including proficiency in Microsoft Office Suite and G-Suite.
*Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
Desired Skills and Experience
Responsibilities:
*Precisely input and update legal data, encompassing case details, client information, and various legal documents, utilizing
our case management system.
*Scrutinize and validate data for accuracy and completeness, promptly identifying and rectifying errors or inconsistencies.
*Categorize and organize information according to established protocols.
*Collaborate closely with legal attorneys and management to ensure data entry aligns with case developments and client
requirements.
*Assist in the generation of reports, summaries, and necessary documents.
*Uphold strict confidentiality standards and adhere to data security protocols when handling sensitive legal information.
Requirements:
*Proven experience as an Intake Specialist or in a similar role, with a preference for
candidates with prior experience in a legal environment.*Meticulous attention to detail with a commitment to maintaining data accuracy.
*Proficiency in utilizing legal software and databases for data entry, including but not limited to legal case management
software and document management systems.
*Strong computer skills, including proficiency in Microsoft Office Suite and G-Suite.
*Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Client Coordinator (Bilingual)
Liaison Job 44 miles from Dundalk
Why You Want to Work Here:
We are a top-tier moving, storage, and construction company, specializing in senior citizen transitions. We take great pride in the meaningful relationships we form with our clients and their families, and we are looking for a dedicated and compassionate Client Coordinator to help us continue this tradition. If you excel in a fast-paced, client-centered environment and have a sincere passion for helping others, we'd love to hear from you.
Responsibilities:
Serve as the primary point of contact for clients, responding to calls and emails with empathy and understanding.
Provide information about services and ensure clients feel supported throughout their transition.
Coordinate and plan moves, considering client preferences, timelines, and logistical needs.
Schedule packing, transportation, and move-in assistance to ensure smooth execution.
Build and maintain relationships with retirement communities and relevant partners.
Coordinate logistics such as parking, elevator reservations, and other arrangements with communities.
Relay move details to the team to ensure efficient execution.
Maintain consistent communication with the team throughout the move process.
Follow up with clients after their move to ensure satisfaction and address any concerns.
Attend networking events (as desired) to promote services and build connections.
Keep accurate and up-to-date records of client info, schedules, and communication logs.
Qualifications:
Demonstrated experience in customer service, preferably in a fast-paced setting.
Exceptional verbal and written communication abilities.
Strong organizational skills with attention to detail.
Capable of multitasking and prioritizing tasks efficiently.
Empathetic, patient, and genuinely motivated to support seniors and their families.
Basic knowledge of computer applications (email, calendar, CRM software).
Able to work both independently and as part of a team.
Full-time, On-site
$45,000-$50,000
IP Client Coordinator
Liaison Job 38 miles from Dundalk
We have an exciting opportunity for an IP Client Coordinator in the Atlanta, Austin, San Diego, and Washington, DC office at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals
The IP Client Coordinator acts as a resource and support for assigned IP clients. The IP Client Coordinator will assist with workload issues within the entire team (staff and attorneys) to ensure client needs are met in an efficient, consistent manner and to leverage the Partner and attorney time spent on multiple administrative matters.
Responsibilities and Duties:
Provides support for intake for all new prosecution matters; acts as point of contact for status inquiries, general questions and prosecution reporting.
Implements best practices and efficiencies in the IP processes as needed and approved by IP partners. Serves as a client liaison on IP client projects.
Serves as a contact for client billing & communication including reviewing bills for appropriate fee-agreements, bill rate adjustments, fee management schedule, work in progress, and verifying new associate/hire integration on client billing; coordinates time entry and monthly invoicing with Billing Analyst.
Monitors workflow; ensures no unclaimed/outstanding items; teams with other coordinators to ensure all work is covered.
Assists Contract Attorneys by tracking assignment timeliness and coordinating administrative support on specific clients assigned; monitor internal/client review process; coordinates time entry and monthly invoicing with Billing Analyst.
Sends client reminders, as needed, and reports filing to specific clients.
Prepares recommendation shells and response shells for U.S. Office Actions. Preparation of IDSs for assigned clients.
Collaborates with IP Partners to create, implement and maintain standardization of protocols; assists Partners by creating client-specific documentation templates and protocols; addresses specific client issues and prosecution, as requested.
Supports IP Partners with client management workload: supplementary client docketing, which may include reviews and processes all incoming correspondence from third party docketers, USPTO E-notifications and communications from foreign associates; coordinates instructions between client, Eversheds Sutherland working attorneys and foreign associates; updates and maintains client docket for all matters and all attorneys; addresses all incoming new matters, updates requests and questions from client.
Assists other coordinators, and shares workload, for other non-standard client projects and document preparation as needed.
Knowledge, Skills and Abilities:
A Bachelor's degree is required from an accredited college or university.
Three years of patent prosecution within a similarly sized, multi-office law firm is required. Two years working in corporate professional services environment required.
Excellent interpersonal, written and verbal communication skills are required. Proven analytical and problem-solving skills. Strong understanding of client billing, communication and protocol. Detail-oriented and organized. Ability to multi-task and prioritize workloads. Ability to present ideas in a business-friendly and user-friendly language.
Excellent computer skills and knowledge of MS Office Suite with proficiency in Outlook is required. Experience with Aderant is highly preferred.
This is a hybrid role and will require on-site presence 3 days per week. The range for this position is $60,000 - $85,000. Salary is commensurate with years of relevant experience & geographic location.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm's offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.
Educator (RN), Critical Care, Behavioral Health
Liaison Job 11 miles from Dundalk
Towson, MD
Full-time
Not a Remote role.
When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine.
Job Description
Incorporates the spiritual, emotional, and physical needs of patients, visitors, and / or co-workers in daily activities.
Is recognized by co-workers, patients, and customers as responsive, courteous, respectful, and cooperative.
Positively promotes the mission, values, and goals of the organization.
Preserves the dignity, privacy, and confidentiality of every person.
Participates in performance improvement activities.
Maintains and uses material, supplies and equipment in a cost effective manner.
Uses time constructively.
Appropriately prioritizes tasks.
Supports the team and its members.
Contributes ideas for cost reductions or improved efficiency without sacrificing quality.
Qualifications
Bachelor's Degree in Nursing (required)
Master's Degree (required or to be initiated within 8 month of position)
BLS (AHA / required)
BLS Instructor (preferred or willing to obtain)
Current license to practice professional nursing in the state.
ACLS required for all cardiac and ICU's (optional for other areas)
PALS and NRP required if covering Maternal Child including the NICU
3-5 years nursing experience (required)
2-4 years in specialty area (preferred)
Additional information
All your information will be kept confidential according to EEO guidelines.
Compensation
Pay Range: $49.35-$55.81
Other Compensation (if applicable):
RN MDS Nurse / Resident Assessment Coordinator (RAC)
Liaison Job 35 miles from Dundalk
Westminster Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting an RN MDS Nurse / Resident Assessment Coordinator (RAC) to join our team. At CommuniCare, MDS Nurses are treated as key members of our Operations team. We appreciate your contribution to our facility's success!
WHAT WE OFFER
Beyond our competitive wages and Paid Time Off, we offer all full-time employees a variety of benefit options including:
Life
LTD/STD
Medical, Dental, and Vision
401(k) Employer Match with Flexible Spending Accounts
CATCH THE SPIRIT!
When you join the CommuniCare family, you'll quickly catch the team spirit. Coworkers and residents become family, the workplace becomes a home, and a touch of spontaneity and fun keeps everyone smiling. Our core values promote an environment of respect, courtesy, and professional excellence where you can dedicate yourself to a career you love.
Do you have what it takes to be an RN MDS Nurse with CommuniCare?
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
Graduate of an accredited school of nursing; RN
Valid RN license in the state employed
Three years of experience in a long term care environment preferred
Experience with the MDS/RAI process and/or case management preferred
JOB RESPONSIBILITIES
The MDS Nurse RAC (Resident Assessment Coordinator) reports to the Executive Director and is responsible for accurate and timely completion of mds assessments and coordination of the RAI process. Provides Medicare, Medicaid (case mix), and managed care oversight to ensure appropriate clinical services are provided and appropriate reimbursement is received for each resident. This includes ensuring that the centers are in compliance with federal and state regulations as well as the CommuniCare Family of Companies' guidelines and policies and procedures. This role serves as a key member of the facility's management team in helping the facility obtain/maintain quality outcomes.
THE COMMUNICARE COMMITMENT
A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.
Medical Case Management Program Coordinator (O-5 Billet) Non-Supervisory
Liaison Job 38 miles from Dundalk
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC). The incumbent will report directly to the Medical Case Management Program Manager (MCMPM). This is a non-supervisory position.
This position is only open to current USPHS officers.
USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
Help
Overview
* Accepting applications
* Open & closing dates
03/29/2025 to 04/13/2025
* Salary
$1 - $150,000 per year
Please note that the salary is dependent on the officer's rank, years in service, and location of duty station.
* Pay scale & grade
CC 5
* Help
Location
1 vacancy in the following location:
* Washington, DC
* Remote job
No
* Telework eligible
No
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy.
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Excepted
* Promotion potential
None
* Job family (Series)
* 0603 Physician Assistant
* 0610 Nurse
* Supervisory status
No
* Security clearance
Other
* Drug test
Yes
* Position sensitivity and risk
Critical-Sensitive (CS)/High Risk
* Trust determination process
* Credentialing
* Suitability/Fitness
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
IHSC-CSS-MCMPC-O5-NS-2025
* Control number
834435600
Help
This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
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Help
Duties
DUTIES AND RESPONSIBILITIES:
* Serve as the medical subject matter expert (SME) for reviewing, monitoring, and reporting on serious medical illness cases for ICE noncitizens in custody. Provide guidance and consultation on medical conditions for noncitizens with significant clinical illnesses.
* Perform health record reviews, medical case monitoring, follow up, and provide written reports, placement coordination, and ensure continuity of care to critically ill noncitizens on the IHSC serious detainee illness (SDI) list. Manage the additions and removal for the IHSC SDI list.
* Communicate and meet regularly with the IHSC Regional Clinical Directors (RCDs) for ICE noncitizens' health record screenings, reviews, and summations for significant medical cases requiring referrals and clinical transfers.
* Perform medical case monitoring on all medical hospitalizations of significantly ill (IHSC/ICE) noncitizens.
* Collaborate with internal and external stakeholders for complex medical cases from admission, throughout detention ensuring appropriate handoffs for releases and repatriation.
* Assist with identification of long-term placement and clinical services handoffs for serious medical cases.
* Coordinate safe release planning for serious clinical cases and special vulnerabilities as appropriate prior to release and removal for noncitizens who are determined to be incompetent by an Immigration Judge.
* Serve as primary point of contact (POC) for noncitizen hunger strikes, transgender, elderly and pregnancy noncitizens.
* Monitor and provide reports on noncitizens with medical concerns who are in segregation.
* Recommend and assist RCDs with alternative placement option transfers from detention facilities, hospitals and/or state and local facilities.
* Represent and provide medical updates for the clinical services division (CSD) at segregation (SEG) meetings, SDI meetings, multidisciplinary treatment team (MDTT) and other designated meetings providing written and verbal reports as needed.
* Utilize Milliman Care Guidelines (MCG) for referral reviews for adequacy/completeness guideline adherence communicating with RCDs for community referrals. Collaborate with Health Plan Management Unit for all hospitalization concurrent visits monitoring.
* Utilize unified patient tracking system (UPTS) for tracking and reporting serious clinical cases.
* Utilize IHSC electronic health record for IHSC noncitizen patients.
* Review, prioritize, initiate, assign and disseminate all serious clinically significant event notifications (SENs) for IHSC and non-IHSC facilities. Serve asthe intake officer for all clinical SENs.
* Act as POC for conducting research on the availability of health care services in the country of origin for noncitizen individuals upon request to assist in the repatriation process.
* Review and prepare responses to taskers from the IHSC Taskings Unit, stakeholder inquiries, investigative inquiries, or Congressional inquiries.
* Prepare, analyze and report data for serious clinical cases for the IHSC Clinical Leadership.
* Prepare and provide education to various audiences on selected clinical topics.
* Assist with coordination of air transport (air ambulance) for significantly ill noncitizensfor transfer and/or removal as needed.
* Collaborate with Behavioral Health Case Managers, Behavioral Health Clinical Consultants, Field Medical Coordinators, Utilization and Referral Coordinators, and others involved with complex clinical cases in ICE Custody.
* Contribute to IHSC policy, Clinical Practice Guidelines (CPGs), job aids, Standard Operating Procedures (SOP)s.
* Follow supervisory chain of command.
* Provide coverage and support to other MCMPC and MCMPM as needed (e.g., annual leave, TDY assignments, illness).
* Maintain clinical skills.
* Provide clinical care support at IHSC-staffed detention facilities with critical staffing needs through the IHSC Temporary Duty Assignment (TDY) On-Call Schedule (ITOS).
* Travel required-minimal (10%).
* Other duties as assigned.
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Requirements
Conditions of Employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation.
* You must successfully pass a drug screen.
* Males born after 12/31/59 must certify registration with Selective Service.
* Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
* Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
* ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
* Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.
Qualifications
PHYSICAL DEMANDS:
* Must be able to perform duties in a fast-paced environment without physical limitations.
* Sitting and/or standing for extended periods of time [6-8 Hours].
* Performing repeated bending motion.
* Average manual dexterity for computer operation.
* Phone/laptop use for telephonic/virtual meetings for extended periods of time.
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
* Must be a Registered Nurse, Advanced Practice Registered Nurse or Physician Assistant/Associate with clinical and case management experience. Minimum four years of clinical experience and two years of case management.
* If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current status. This position will require performance of clinical activities with the scope of clinical license.
* Continuing education requirements must be met as required for licensing and board certification maintenance.
* If a clinician, you will be placed on a rotational internal TDY schedule to assist with field clinical operations and obtain clinical hours. Performing clinical duties at an IHSC facility may require working any shift (morning, evening, nights) to include weekends or holidays.
* Ability to collaborate and work with effectively with multiple internal agency units, internal and external stakeholders as required, that may include working with agency attorneys and/or agency investigators.
* Maintains basic readiness status including CPR/BLS certification
* Strong communication skills with demonstrated ability to clearly and effectively communicate both orally and in writing.
* Demonstrated ability to maintain confidentiality of information; exercise judgment and discretion in handling and disseminating information.
* Ability to grasp conceptual ideas and use critical thinking skills in situations where consultation and evaluation are needed to offer sound suggestions/guidance; provide guidance/suggestions potentially with short notice.
* Demonstrated initiative, ability to function with high degree of independence, and follow through on taskings, projects and other work commitments.
* Demonstrated evidence of leadership skills
* Professional background in health care with direct patient care experience, preferably within a correctional/detention setting.
* Achieves and maintains nursing case management certification or nursing case management board certification through the American Nurses Credentialing Center ANCC or a Certified Case Manager through the Commission for Case Manager Certification within two years.
* Certification as a Correctional Health Professional preferred.
* Ability to plan and organize her/his own workload and travel schedule utilizing the IHSC policies.
* Flexibility and adaptability to sudden changes in schedules and work requirements.
* Knowledge and skill in all Microsoft Office programs.
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director for Clinical Services IHSC Clinical Services Support Unit. The incumbent will report directly to the Medical Case Management Program Manager (MCMPM). This is a non-supervisory position.
As the Medical Case Management Program Coordinator (MCMPC), the incumbent will coordinate continuity of clinical services inclusive of medical and mental health care, for individuals in ICE custody, provide case coordination, monitoring and reporting on significantly ill noncitizens and long-term care noncitizens in custody at IHSC facilities and non-IHSC facilities pursuant to the IHSC national policies and procedures. The incumbent will liaise between ICE, IHSC and other designated stakeholders.
SUPERVISORY CONTROLS:
The incumbent reports to and works under the supervision of the Medical Case Management Program Manager. The employee receives general direction from the MCMPM and supervisory chain who outlines assignments and projects, establishes timeframes, and provides guidelines for scope of the assignment and possible approaches for completion of work. The employee independently develops work plans for the accomplishment of assigned objectives, carries out, assignments and advises the supervisor of changes, precedent setting, or controversial issue.
The employee plans and organizes his/her own work, determines the sequence of assignments, selects, and develops methods, and seeks assistance from experts only rarely; works independently to resolve complex and unusual issues, through research, analysis and action; assists with development of conclusions and recommendations necessary to implement the objectives and policies. The incumbent uses initiative in carrying out assignments and independently develops solutions to deviations, problems, or unusual situations. The incumbent assignments are usually long-term, recurring, or broadly defined. The supervisor reviews completed work for soundness of overall approach, effectiveness in meeting requirements or producing expected results, the feasibility of recommendations, and adherence to requirements, and compliance with policies pertinent regulations, civilian accreditation agency requirements and standing operating procedures.
May be required to collaborate and work effectively with internal agency stakeholders ICE/ERO/local custody as required, in order to explain, coordinate, interpret and seek support for policies, procedures, programs, plans or individual actions (often of a controversial and complex nature) in which an extensive amount of explanation and tact is required.
Assignments are usually of a long-term, recurring or broadly defined nature. Officer plans, and organizes own work, determines sequence of assignments, selects and develops methods and seeks assistance from experts only rarely. Work is reviewed for attainment of objectives. Guidelines may be applicable to some but not all parts of assignment and may contain some inconsistencies and be partially unconfirmed. Selection and adaptation from available possibilities involving a moderate amount of modification and innovation is required. The officer uses judgment in interpreting and adapting guidelines such as PHS policies, regulations, precedents and work direction for application to specific cases.
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* Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.A complete application includes:
U. S. Public Health Service Officers
* Cover Letter/Letter of Interest.
* Degrees. (Place under "Diploma/GED")
* Professional license. (If applicable)
* Additional professional certificates. (If applicable)
* Three professional references. (i.e., name, title and contact information)
* Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "Resume")
* You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
* A copy of your Certificate of Investigation (located in your eOPF).
* *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
* For current IHSC PHS officers, IHSC Recruiting requires applicants to provide a copy of your current Service Remaining Requirements Agreement.
* Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* How to Apply
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 04/13/2025.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Agency contact information
IHSC Recruiting
Email **************************
Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
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Required Documents
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you m
Bilingual Community Outreach Specialist (Spanish) - Mayor's Office on Latino Affairs (MOLA)
Liaison Job 38 miles from Dundalk
Bilingual Community Outreach Specialist (Spanish) OFFICE: Mayor's Office on Latino Affairs (MOLA) OPEN: March 31, 2025 CLOSE: April 18, 2025 GRADE: Career Service, Grade 11 Step 1 (CS-11) SALARY: $65,285
Current District of Columbia residents will receive priority and advanced preference for screening and interviews.
background This position is located in the Mayor's Office on Latino Affairs (MOLA) under the jurisdiction of the Executive Office of the Mayor. The mission of MOLA is to ensure that the Latino community has full access to quality health, education, employment, and social services in the District. The overall goal is to improve on the quality of life for Latino residents of our nation's capital by working with DC Government agencies and community-based organizations to fulfill the Mandate of MOLA, including the "Language Access Act of 2004". For more information about MOLA, please click here: ************************************
The incumbent is responsible for managing the creation and implementation of a strategic approach for the Mayor and the District of Columbia to engage, empower, and improve the quality of life for Latino constituents while integrating the interests of all key stakeholders. This includes implementation of policy and programs which provide resources to ensure that full range health, education, employment and social services are made available to the Latino residents of the District of Columbia.
Major duties
Conducts community outreach studies, analyze and make recommendations to improve the program's effectiveness. Coordinates the implementation of projects assigned by the Director related to the following issue areas: Health, Housing, Economic Development, Education, and Employment, Food Insecurity, Arts and Creative Economy, and Public Safety.
Provides critical analyses and evaluation of actual or potential effectiveness of current and/or projected program activities. Provides technical assistance in the development and implementation of improved program operation. Reviews and analyzes planning and operational activities of program areas administered by MOLA.
Participates in the formulation and facilitation of outreach strategies to the public to improve the effectiveness of MOLA program activities. Provides program and technical assistance to the general public on matters related to the activities.
Serves as advisor to the various committees for planning and scheduling; and acts as a liaison between government agencies and/or the community.
Advocates for Latino constituency in issues related to employment, education, housing, health and economic development. Provides referrals to D.C. agencies and community-based organizations when necessary. Advocates on behalf of the Latino community within the government structure by addressing a wide range of staffing, funding, and policy issues that affect both the availability and quality of services to the Latino community.
Represents the agency by attending a wide range of community activities as assigned,
including, but not limited to community conferences and planning meetings, Advisory
Neighborhood Council meetings, neighborhood organization meetings, etc.
Coordinates and participates in a number of community outreach activities to include, but not limited to, meetings, workshops, activities, etc. Coordinates schedule for community education outreach activities.
Plans and executes community education programs. Trains and coordinates volunteers. Provides staff support, technical advice, project direction and assistance to the community and community-based organizations.
Compiles information for the supervisor in preparation for meetings and conferences.
Attends Intra-District and community meetings.
Performs other duties as assigned
COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES
Ability to speak and write fluently in Spanish and English.
Knowledge of the Office of Latino Affairs' mission, goals, objectives, governing laws, and established policies.
Familiarity with community-based agencies and organizations serving the Latino community.
Knowledge and skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of community outreach operations.
Ability to work and coordinate multiple projects independently or in a team-oriented environment
Ability to communicate and negotiate effectively with diverse political and cultural entities.
Skill and ability to operate automated systems, to include work-processing equipment or other
software packages that accompany the computer equipment.
Experience in working with people representing a wide range of linguistic, ethnic and racial groups in community-based or neighborhood organizations.
MINIMUM QUALIFICATIONS
Qualified candidates should have 3-5 years of community outreach, stakeholder engagement, or publicity, preferably in a government or nonprofit setting.
Work environment The work is performed primarily in-person in an office setting. Time in the field is frequently required for related events.
SPECIAL NOTE - SECURITY SENSITIVEThis position is deemed security sensitive. The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability - Security Sensitive.
If you are interested in this role, please upload your resume and answer the questionnaire. Only the candidates deemed most suited for the position based on resume will receive a call to schedule further discussion
Hospice & Palliative Care Liaison (Alexandria, VA)
Liaison Job 44 miles from Dundalk
Job Details Alexandria, VA Full Time $75,000.00 - $85,000.00 Base+Commission/month Road Warrior Health CareDescription
Hospice and Palliative Care Liaison
Territory: Alexandria and Metro DC Area
Constellation Hospice is seeking an energetic, dynamic individual to work as part of our hospice sales team as a Hospice & Palliative Care Liaison. The Liaison will be responsible for expanding business opportunities in Hospitals, Skilled Nursing Facilities, Assisted Living Facilities and Physician Offices.
Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention. We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person.
Responsibilities
Responsible for generating referrals for our hospice program by building relationships with social workers, case managers, wellness directors, physicians, and key decision-makers.
Conducting market analysis, developing a sales strategy, quarterly goals, and plans, conducting sales calls, and evaluating results and effectiveness of sales activity.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
What We Offer:
Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO
(must meet minimum requirements to be eligible for benefits)
Opportunities for professional development and training to advance your career.
Supportive and collaborative work environment that values compassion and empathy.
The satisfaction of making a profound difference in the lives of patients and their families.
Why Constellation?
Family-Centered Culture:
At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.
Qualifications
Qualifications:
A minimum of three years of recent healthcare marketing/sales experience is required, previous hospice sales experience preferred.
Bachelor's degree preferred
Excellent planning, organization and presentation skills are critical.
Clinical background is a plus.
Proven ability to develop and implement a sales and marketing plan.
Excellent oral/written, communication and interpersonal skills.
Computer Skills and basic knowledge of iOS operating system.
This position requires an individual who is highly motivated, results-driven, and able to develop and build strong, lasting relationships.
The ideal candidate will have established healthcare contacts and be able to readily network in the community.
Emergency Case Management Individual Deployment Support Coordinator
Liaison Job 38 miles from Dundalk
International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description
This Position is Contingent on Contract Award.
International SOS is looking for qualified individuals to provide oversight and leadership to The Navy Fleet and Family Support Program's (FFSP) Emergency Case Management/Individual Deployment Support Program at CNIC Headquarters. The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances.
This person shall have oversight of provided educational and support programs and services that directly support deployment and mission readiness by preparing service and family members to anticipate, understand and cope with the demands associated with the Navy lifestyle and operating tempo. The WFL Program Supervisor will collaborate with Service leadership in planning a mix of programs tailored to the needs of the Service and which target different audiences to include single, married, parents and children, wartime and peacetime. This position will also direct service productivity standards, ensure all information and referral, one-on-one, and group education services provided by Work and Family Life Programs staff are properly documented and ensure that staff delivering Work and Family Life Programs are accounting for all services delivered.
Key Responsibilities:
Ensure regional and site Emergency Case Management/Individual Deployment Support staff maintain liaison with installation and community support organizations.
Monitor and provide quarterly quality assurance review of Emergency Case Management and Individual Deployment Support services Navy-wide.
Ensure effective marketing and outreach of Emergency Case Management and Individual Deployment Support services Navy-wide.
Coordinate closely with and provide assistance to CNIC Family Emergency Preparedness and Response Program Manager on CNIC Disaster preparation and response activities and actions.
Manage and administer case management functions in the NFAAS system.
In coordination with the CNIC Family Emergency Preparedness and Response Program, provide NFAAS training to regional and installation staff responsible for documenting emergency or individual deployment case management services in NFAAS.
Participate in emergency response exercises carried out by the Region, Installation or FFSP.
Facilitate FFSP participation and activities in support of public awareness campaigns such as Ready Navy.
Implement emergency response plans in the event of an actual situation requiring humanitarian response.
Execute Emergency Family Assistance Center assigned responsibilities as exercised and directed.
Ensure that all information and referral, individual consultation and group education services related to Emergency Preparedness and Response are entered and counted in FFSMIS.
Prepare and conduct management briefings in order to communicate recommendations on training and exercises.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications
Required Skills and Knowledge:
Educational requirements include a bachelor's degree in a social science or related field, a combination of bachelor's education and experience equivalent to a bachelor's degree, OR four years equivalent experience in a social science or related field. Four years' experience providing program management or oversight of case management or advocacy services is required.
Individual should be detail-oriented, self-motivated and able to work autonomously.
Required Work Experience:
Must demonstrate two years' experience managing, coordinating or supervising the delivery of non-clinical, educational social services programs and services.
Demonstrated experience providing personal and family case management services is required.
Emergency Case Management/Individual Deployment Support Coordinators shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle.
Strong oral and written communication, assessment, data management, and advocacy skills are required.
Possess advocacy knowledge, skills, and abilities such as: working knowledge of state, federal, and local resources, as well as understanding, sensitivity, and empathy for sailors and family members from diverse racial, ethnic and socioeconomic background.
Knowledge of the FFSMIS system is desired but not required.
Working knowledge of Microsoft Word, Excel, Access and PowerPoint.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Compensation| Min: $21hr Max: $33hr
Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Community Outreach Specialist
Liaison Job 6 miles from Dundalk
Title: Community Outreach Specialist
Grade: N/A
FLSA: Full Time/Non-Exempt
Financial Disclosure: N/A
Outreach & Engagement
Reporting to the Vice President of Internal & External Affairs and/or their designee, the Community Outreach Specialist (COS) assists patients and the surrounding community with maintaining and improving health through engagement, support, and the coordination of health access opportunities. This position also supports THC's community outreach and health screening activities, events, and initiatives engaging with both partners and the community at large. The Community Outreach Specialist will, as needed, refer patients to members of the health care team for follow up with social and economic issues, as well as to increase awareness and need for health prevention and intervention.
Contacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, providers, colleagues, assigned staff, vendors, contractors and consultants for the purpose of providing and exchanging information.
Example of Essential Job Functions:
Establishes a supportive relationship with patients, families and the surrounding community in a positive and engaging way with reliability and responsiveness encouraging them to actively manage their health and wellness
Provides insight on establishing relationship with community partners to increase the visibility of THC
Support regular meetings, health fairs, and other community presentations with collaborative partners and neighborhood associations as assigned
Schedules identified potential patients for initial health care appointments
Contacts assigned patients within 24 hours of their missed scheduled appointment
Timely documents information within the THC electronic medical records system (eCW) in compliance with THC policies and procedures
Collaborates with the care team to understand and assist with reducing cultural and socio-economic barriers between patients, families, health care teams and other support systems
Provides referrals for community services as appropriate and in consultation with the care team
In collaboration with the care team, conduct home visits as needed
Provide timely communication to report any barriers or patient issues to ensure timely follow-up, resolution or referral
Maintain useful data metrics in order to track performance of outreach initiatives
Provide outreach to THC's MCO Patient Panel Lists, identifying new patients and those with gaps in care or patients' loss to care
Conducts eligibility determination, enrollment, and follow-up with uninsured patients
Assists patients with completing applications and registration forms
Assists patients in securing transportation to appointments
Other duties as assigned
Minimum Education, Training and Experience Required
High School Diploma
Excellent Communication Skills
Excellent Customer Service Skills
Previous job experience in a health care or social services setting
Bilingual (Spanish) preferred
Verifiable good driving record and reliable transportation
Basic Microsoft Word and Excel experience required
Required Knowledge, Skills and Abilities
Knowledge of FQHC operations, operating principles, guidelines and bylaws. Excellent leadership, customer service, organizational and presentation skills as well as the ability to effectively communicate THC's vision, and motivate others to achieve it organizationally, departmentally, and personally/professionally. Ability to communicate effectively (verbally and in writing). Ability to plan and organize work initiatives to successfully accomplish center/organizational goals and objectives. Ability to multi-task, prioritize and delegate as appropriate. Strong analytical, problem solving and interpersonal skills. Ability to identify, develop and implement short/long-term strategic goals and objectives. Ability to develop and maintain customer relationships; influence, build credibility and trust. Ability to think critically as well as apply critical thinking skills. Ability to: ensure and advocate for quality healthcare and services.
Physical Demands
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls.
Ability to effectively use and operate various items of office related equipment, such as, but not limited to: personal computer, calculator, copier, and fax machine.
Ability to lift, carry, push or pull heavy objects in excess of 75lbs as well as squat, walk, climb, bend, crouch, stoop, kneel, stand, grasp, reach, pull and repetitive motions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Work is typically performed in an office setting or a variety of environments and conditions including offices, mechanical rooms, confined spaces, indoor/outdoor, and other circumstances that include increased physical risk and exposure to adverse environmental conditions. Traveling and driving is required.
Designation as Essential Personnel
Yes
Employee: __________________________________
Date: ___________________________________
Clinical Liaison
Liaison Job 37 miles from Dundalk
Our growing Hospice team has an immediate opening for a full-time Hospice and support services Liaison. JSSA Hospice is not only a supportive team for all of our families, but for our team members as well. Our professionals, experts in current hospice practice, include medical directors/physicians, highly skilled registered nurses, experienced clinical social workers, certified nursing assistants skilled in end-of-life care, chaplains and extensively trained volunteers. We are the hospice in the community to turn to for exceptional end-of-life care that supports dignity and comfort for individuals, provides peace of mind to families, and honors cultural traditions and customs. The Liaison will work with the Intake and Marketing teams to promote JSSA's Hospice, Homecare and Senior services in our community.
Functions:
Establish working relationships that promote utilization of JSSA Hospice by physicians, community-based case managers and other community agencies.
Responsible for the external contact and ongoing outreach work to agencies, organizations and individuals.
Provide information regarding JSSA, Hospice, and Homecare and targeted senior services to physicians and other referral sources.
Work with various community agencies to facilitate the delivery of appropriate services for all JSSA services for potential patients and clients.
Participate in agency and community programs as requested to promote professional growth and understanding of hospice care.
Represents JSSA Hospice at Grows and Senior Network meetings, and other meetings as assigned.
Provides informational visits to potential patients for hospice services.
Assist with referral management in coordination with other liaison staff.
Works to establish firm collaboration with the entire sales/marketing team of JSSA.
Meets regularly with cross-selling team to include programmatic directors.
Documents all activities and interactions in our CMR system and monitors performance through the CMR reports.
Qualifications:
Registered Nurse (RN) or Licensed Social Worker (LCSW-C) required
Licensed in the State of Maryland
Medical Social work experience preferred.
Minimum four years of varied work experience as a social worker or nurse. One year in the home health or hospice setting preferred.
Experience educating and promoting services in a community setting.
Experience with CMR systems.
Current driver's license and reliable transportation.
We offer:
Salary range $80,000-95,000.
Medical, dental, vision, disability, life and AD&D
403(b) retirement savings plan with match
Generous leave and holiday benefits
Work-life balance and collaborative team environment
Many opportunities for personal and professional development
and much more...
The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D
Other details
Pay Type Salary
Virginia Community Organizer (Part-Time, Hourly)
Liaison Job 38 miles from Dundalk
The Educational Fund to Stop Gun Violence (the “Ed Fund”) and its affiliate organization, the Coalition to Stop Gun Violence (the “CSGV”), develop and advocate for evidence-based solutions to reduce gun violence in all its forms. Through our Engaging Impacted Communities program, we engage impacted communities - specifically communities of color - in our effort to reduce death or injury by firearms In Virginia, we staff and support the Virginia Action Network, our statewide network of community partners who work to tackle the structural barriers at the root of violence and the unregulated access to firearms that facilitates lethal violence.
CSGV has engaged Jumpstart:HR, LLC to partner on the recruiting and onboarding efforts for this position.
Job Description
The community organizer will work within our Engaging Impacted Communities program to cultivate relationships and assist community-based organizations and individuals build or strengthen their capacity to reduce gun violence in communities of color. The community organizer will coordinate the logistics of the Virginia Action Network, facilitate workshops for community partners and organizations in Virginia in partnership with the Engaging Impacted Communities team. This role will also serve as a liaison between our Virginia State Director and community members to ensure that communities of color are part of the policymaking process in Virginia.
Roles and Responsibilities:
● Seek, build, and cultivate relationships with partners that serve communities of color impacted by gun violence;
● In coordination with our Virginia State Director, work to ensure engagement of community; partners in the policymaking process and legislative advocacy efforts;
● Build relationships and partnerships with organizations and state agencies involved in violence; prevention and facilitate coordination between these stakeholders and the community members in our network;
● In conjunction with the Engaging Impacted Communities team, develop skill-building workshops, community meetings, summits, conferences, and other special events, such as our Annual Day of Advocacy;
● Assist with the ongoing network evaluation process of the Virginia Action Network;
● Draft external and internal communication for Virginia Action Network;
● Partner with Engaging Impacted Communities, Policy, Communications and Development teams as needed to ensure most impacted communities are centered and highlighted when possible; Represent the VAN at conferences, meetings, and events as needed;
Qualifications
Candidates should be self-motivated, creative, detail-oriented, reliable, and be able to engage with diverse stakeholders. Also, candidates should have policy, organizing, and advocacy experience and preferably experience working with Virginia communities and government stakeholders. Lastly, this candidate should have strong written and oral communication skills and must be open to diverse perspectives present within the gun violence prevention movement.
Additional Information
EQUAL EMPLOYMENT OPPORTUNITY
The Coalition to Stop Gun Violence and the Educational Fund to Stop Gun Violence are Equal Opportunity/Reasonable Accommodation Employers. Except where otherwise provided by law, there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, disability (physical or mental), age, sex, gender identity, sexual orientation, genetic information, status as a parent, membership or non-membership in an employee organization, on the basis of personal favoritism, or any other non-merit factor.
REASONABLE ACCOMMODATIONS
The Coalition to Stop Gun Violence and the Educational Fund to Stop Gun Violence provide reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify Jumpstart:HR, LLC. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Community Health Worker Program Manager
Liaison Job 38 miles from Dundalk
Are you excited about a new opportunity? Do you have a passion for providing high quality patient support? Are you mission-driven to help improve health and eliminate inequities in health outcomes in under-resourced communities in DC? Well, look no further! At Community of Hope, we have worked diligently to improve health and end family homelessness to make Washington, DC, more equitable. We believe everyone in DC should have access to good healthcare, a stable income, and home, and hope! If you are ready to make a positive difference in the community, this position is for you!
At COH, we strive for: Caring for Families. Improving Lives. Leading Change
Our Approach and Values:
We care for families by providing direct services with a focus on prevention, healing, and wellness.
We improve lives by building on families' strengths, honoring their choices, and taking a whole-family, multi-generational approach.
We lead and advocate for system change to address the effects of historical and current racial inequities on health outcomes and housing opportunities.
We embrace the diversity of our community, welcome all voices and perspectives, and treat everyone with respect, compassion, and integrity.
We strive for excellence in all that we do, implement evidence-based practices, measure our outcomes, and use this knowledge to continuously strengthen our work.
Position Summary: The Community Health Worker Program Manager is responsible for the development and implementation of the Community Health Worker Pilot program and ensuring identified patients with chronic health conditions have access to care coordination through the community health worker at COH. The Community Health Worker Program Manager will also oversee the compliance for the Community Health Worker Pilot Program including the effectiveness of home care management service delivery model and the evaluation of program outcomes. This is a full-time position based out of our Conway Health & Resource Center in SW, DC and will report to the Director of Population Health & Care Management and will be responsible for the supervision of Community Health Workers.
The pay rate for this position ranges between $65,000 - $75,000 annually and the offer amount is determined by the candidate's education, qualifications, and experience . Indeed provides their own estimated salary calculator and is not affiliated with COH's range.
Highlighted Duties and Responsibilities:
Program Management and Oversight:
* Manages staffing, activities and data to impact strategic objectives and grant program goals, on efforts to increase access to and coordination of health care services, reduce unnecessary utilization of emergency services, and increase health literacy and self-efficacy
* Provides leadership and vision in strategies to improve health outcomes and addresses social determinants of health through continuous assessment of program outcomes, constantly evaluating program effectiveness.
* Ensures program integrity and excellence by ensuring activities are informed by evidence-based practices.
* Ensures that patient panels are adequately monitored and supported by the evaluation of data management and population health data tools as available. Identifies gaps in services and assists in developing plans and partnerships to meet patient needs.
* Develops workflows for development and tracking of care plans for patients.
* Establishes standardized procedures for monitoring activities and outcomes.
* Ensures adequate documentation of effort and outcomes for compliance.
* Establishes data collection standards and reviews staff data collection at least monthly to ensure accuracy.
* Works with health care team members within and outside of COH, including caregivers and family, to ensure continuity of care and reduces fragmentation, duplications, and gaps in treatment
* Monitors and analyzes trends in hospital utilization of service recipients and external resources in order to enhance continuity of care and appropriate care coordination.
* Ensures that all community health workers conduct outreach to the patient within two (2) business days after discharge to support transitions from inpatient to other care settings. Ensures that patients discharged from hospitals have adequate support and regularly checks up on progress.
* Evaluates the quality of care in community health worker panels through a population health lens by assessing appropriate levels of care and support services for patient panels
* Participates in multidisciplinary quality and service improvement committees as appropriate.
* Serves as representative of the community health worker program and COH in community outreach and external stakeholder collaboration efforts as appropriate.
* Ensures documentation of all patient interactions in eCW or other systems per policies and protocols.
* Inputs and updates data to ensure accuracy of program reports monthly, and additionally as required and assists with generating reports which may include analysis of patient populations, efficacy of education, tracking of interventions, UDS reports, etc. as needed.
* Facilitates ongoing communication amongst community health workers and care team by ensuring participation in huddles, hosting regular conference calls, in-person meetings, or coordinating regular email updates to ensure alignment of activities and exchange of information across the care teams.
* Coordinates with supervisor and interdisciplinary team in the management of clinically related patient complaints, unusual incident reports, HIPAA and OSHA incidents.
* Complies with all OSHA and Safety guidelines patient complaints, unusual incident reports, HIPAA and OSHA incidents.
* Performs other duties as assigned.
Supervisory and Leadership:
* Meets with supervisees regularly and provides real-time feedback, training, support, and coaching as needed.
* Creates meeting agendas, sends meeting agendas in advance when possible, and documents concerns promptly as needed.
* Applies principles learned through diversity, equity, and inclusion (DEI) trainings and/or trauma informed care trainings (TIC) and leads with a DEI and TIC lens when appropriate.
* Reviews the performance of team members in a timely manner, including completing 90 day and annual performance evaluations per their due dates, documenting any issues or changes, providing recommendations for professional development and/or training opportunities, and recognizing staff when appropriate partners with the Talent Management team regarding personnel matters including but not limited to, terminations, leaves of absence, training, onboarding, and other COH handbook policies.
* Takes initiative and makes decisions within the scope of work. Assesses situations independently, thinks critically, and takes action to address issues or make useful recommendations while maintaining a solution-oriented lens.
* Delegates tasks appropriately to team members to ensure that team goals and responsibilities are achieved.
* Prioritizes tasks and directs work to ensure deadlines are met.
* Establishes common goals with their team through communication, inspiring and leading team members, and holding team members accountable. Links team goals and metrics to the overall strategic plan.
* When appropriate, creates opportunities for teambuilding that connects staff to one another and COH"s mission to encourage connection between staff who are virtual, hybrid, and/or on-site.
Requirements
Minimum Qualifications:
* Bachelor's Degree or higher in public health, nursing, social work, or other health related field required.
* BLS Certification is required.
* Minimum 2 years program management experience preferred.
* Experience with educating patients with chronic health conditions preferred
* Ability to work with computers and electronic health records required
* Strong verbal and written communication skills required
* Strong organizational skills with an ability to multitask required
* Demonstrated cultural competence in communicating with low-income populations required
* Ability to travel between COH sites or relocate to a different COH site on a full or part -time basis required
* Ability to conduct home visits. Valid driver's license and vehicle required, as well as proof of auto insurance required.
* Proven ability to work effectively in team environment
* Proof of vaccination against COVID-19 is required. COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law.
* All Health Staff must receive the required vaccinations. This includes annual flu and covid vaccines. Medical or religious exemptions may be requested.
* In relation to remote work versus on-site expectations, this position is classified as the following: On-site: A majority or all of the position is required to work on-site. Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire.
At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits:
* Remote work opportunities are available for many of our roles, promoting a culture of work-life balance.
* 8-hour workdays, which include a paid lunch
* 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis
* Annual performance-based raises, up to 5% of your annual pay
* National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants
* Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff
* Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year
* Ongoing internal leadership training for supervisors
* Diversity, equity, and inclusion training and initiatives for all staff
* Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives
* Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield
* Life insurance, short-term disability, and long-term disability insurance
* 403(b) Retirement Plan
* Flexible Spending Accounts for medical and dependent care reimbursable expenses
* And much more!
About Us:
Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For over 40 years, we have provided healthcare, housing, and supportive services for under-resourced, underserved and people experiencing homelessness in Washington, DC. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2020, Community of Hope provided about 28,400 medical visits, 7,000 dental visits, and 10,000 behavioral health visits for about 11,000 patients. Community of Hope provides community walk-in COVID testing and COVID vaccines. Community of Hope is also one of the largest providers in DC of housing and support services for families and individuals experiencing homelessness. Through providing these programs, we live out our mission to improve health and end family and individual homelessness to make Washington, DC, more equitable.
We were selected as one of The Washington Post 150 Top Workplaces in 2025 and 7 other times since 2014 based on feedback from our staff.
To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: ************ Phone: ************. Community of Hope is an equal opportunity employer.
Salary Description
$65,000 - $75,000
Peer Support Specialist - Community Treatment - Baltimore, MD (M - F 8:30am - 4:30pm /occasional weekends)
Liaison Job 6 miles from Dundalk
Chesapeake Connections helps people achieve success in their community through the right combination of mental health services and support programs. Our team-based approach to care provides creative solutions for client's needs, providing the best chance at success in their treatment or recovery.
What to expect.
This is a unique direct care opportunity to provide coaching, support, and advocacy in support of recovery from substance abuse and other mental health issues by sharing your lived experience.
Additional responsibilities include:
Facilitating wellness management and recovery with formalized approaches such as Wellness Recovery Action Planning (WRAP), Illness Management and Recovery (IMR), or Whole Health Action Management (WHAM).
Participating as a member of a multi-disciplinary team and providing consultation in recovery principles and strategies.
Utilizing assertive engagement techniques to engage clients including motivational strategies.
What you'll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
What we need from you.
A high school diploma, associate degree preferred.
Must obtain the Maryland Certified Peer Recovery Specialist (CPRS) within one year of hire.
Must self-identify as an individual who is in the process of recovery from a serious mental illness or be in recovery for substance abuse.
A driver's license with 3-points or less and access to an insured vehicle.
WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual's facing life's challenges. Join us and be a part of a mission that changes lives!
Client Coordinator
Liaison Job 41 miles from Dundalk
Why You Want To Work Here:
This is a great opportunity for someone looking for a position that would allow for autonomy and increased responsibility over time. We care about our members, and you are able to interact with them daily and be the face of the organization, interacting with C-Suite executives and leaders from businesses across the country. The Client Service Coordinator provides administrative and sales support to senior leaders, and services our members with remarkable customer service.
Responsibilities of the Client Service Coordinator:
Develops a thorough knowledge and understanding of our membership
Works with a senior leader and other team staff to help create and track contracts for new and renewing partners
Support the team by helping to track deliverables for contracted partnership agreements.
Actively manages an inventory of contractual obligations that can be shared with cross-functional team members (content, marketing, events, logistics teams) for execution and maintains events calendar
Communicates with speakers events to obtain speaker agreements, head shots, bios, etc. from those speakers in a manner that shows respect for the speaker. Schedules pre-event calls with speakers and tracks responses
Manages and collects marketing information and registration forms for select in-person and virtual events
Assists in developing partner sponsorship presentations, outlines, and partner briefing materials for the team
Attends meetings with Partners along with senior team members
Provides event management support
Qualifications of the Client Service Coordinator:
Bachelor's degree from a 4-year college or university
One to two years+ of practical experience in customer service and administration
Previous experience interacting with C-suite executives and directors
Very strong attention to detail and attentiveness
Ability to follow instructions and work independently to carry out assigned duties
Ability to organize and handle a variety of tasks
In-depth knowledge of Microsoft Office applications including Microsoft Word, PowerPoint, Excel, and Access
Excellent verbal and written communication skills
Shows initiative and excellent attention to detail
Ability for light travel to conferences and meetings
Bilingual Community Outreach Specialist (Korean) - MOAPIA
Liaison Job 38 miles from Dundalk
Bilingual Community Outreach Specialist (Korean) OFFICE: Mayor's Office on Asian and Pacific Islander Affairs (MOAPIA) OPEN: March 10, 2025 CLOSED: March 28, 2025 GRADE: Career Service-Term, Grade 11 Step 1 (CS-11) SALARY: $65,285
Current District of Columbia residents will receive priority and advanced preference for screening and interviews.
background The Bowser Administration seeks an energetic and qualified candidate to serve as a Bilingual Community Outreach Specialist (Fluent, both writing and speaking, in English and Korean) in the Mayor's Office on Asian Pacific Islander Affairs (MOAPIA) in the Executive Office of the Mayor. The mission of MOAPIA is to improve the quality of life for District Asian Americans and Pacific Islanders through advocacy and engagement. MOAPIA advises the Mayor, the Council, and District agencies on the views, needs, and concerns of the AAPI community. MOAPIA provides recommendations on District programs and initiatives affecting the AAPI community and helps coordinate programs and initiatives within the government that promote the overall welfare of the AAPI community.
The incumbent is responsible for the implementation of a strategic approach for the Mayor and the District of Columbia to engage, empower, and improve the quality of life of the AAPI community while integrating the interests of all key stakeholders. This includes implementation of policy and programs which provide resources to ensure that a full range health, education, employment, and social services are made available to the AAPI community of the District of Columbia.
Major duties
Conduct community outreach activities (e.g. door-to-door visits, workshops, meetings) to the District' Asian American and Pacific Islander (AAPI) community.
Assist in planning the development and communication of information designed for target community and will assist with translating materials and interpretation.
Lead research projects to better understand the major problems which confront the AAPI community of the District of Columbia and report these problems to the Mayor.
Build strong relationships with non-governmental AAPI organizations and other government agencies to provide mutual support, collaborate on shared issues and interests, advise one another on more efficient and beneficial policies and practices, and assist in the creation of new agencies and organizations which benefit the AAPI community.
Travel throughout the District to meet with residents, businesses and community groups.
Provide administrative and program support.
Performs other duties as assigned.
COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES
Ability to speak and write fluently in Korean and English (A verbal and written language assessment will be administered prior to any formal interviews).
Ability to work independently.
Proficient in MS Word, Excel, PowerPoint, and Outlook.
Ability to meet deadlines within a team environment; willing to work on evenings and weekends on as needed basis; has permit to work in the United States if needed.
MINIMUM QUALIFICATIONS
Qualified candidates should have 3-5 years of community outreach, stakeholder engagement, marketing, or publicity, preferably in a government or nonprofit setting.
Work environment The work is performed primarily in-person in an office setting. Times in the field are required when there is a related event.
RESIDENCYCurrent District of Columbia residents will receive priority and advanced preference for screening and interviews.
If you are interested in this role, please upload your resume and answer the questionnaire. Only the candidates deemed most suited for the position based on resume will receive a call to schedule further discussion.