Liaison Jobs in Dover, PA

Neffsville Nursing and Rehab is seeking a Lead MDS Assessment Coordinator RN for our skilled nursing facility in Neffsville, PA! The primary purpose of the job position is to serve as the Lead MDS, conduct and coordinate the development and completion of the resident assessment in accordance with the requirements of the state and the policies and goals of this facility. (This position is NOT REMOTE) Salary Range: up to $100k/year (pending experience) Shift Available: Full Time Responsibilities Routinely assess residents according to pre-set schedules, or on an “as needed” basis for condition changes, hospital return, etc. Responsible for accurate observation, assessment, and communication of condition changes to appropriate personnel Assures completion of assessments and CAA's by other departments such as Social Services, Activities, and Dietary, and obtains corresponding signatures Complete other sections of MDS, quarterlies, CAA's care plans, etc., in the absence of other personnel Initiate care plans based on resident needs identified in the Resident Assessment Protocols and update the care plans according to guidelines Prepares and distributes MDS schedule to interdisciplinary team Transmit MDS to the state weekly (or as required) and maintain accurate records, including a transmittal log Qualifications: -Registered Nurse RN of this state -Over a year's experience in Long-Term Care as an MDS assessment coordinator. Benefits: We strive to provide our employees with a comprehensive and affordable benefits package including: Medical and Prescription Drug, Dental, Vision Care, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company-Paid Group Life Insurance, Voluntary Term Life Insurance and Short-Term Disability, 401(k) Savings Plan, Employee Assistance Program (EAP), Commuter Benefits, Planned Time-Off (vacation, personal, sick, and state sick). *New* Now offering Education Assistance: Get up to $5,250 per year towards tuition* or Get up to $2,625 per year towards paying off a Non-Federal Nursing Student Loan!* Benefits, as well as bonuses and variable compensation plans, are based on applicable state law and factors such as pay classification (full-time, part-time, or casual), job grade, location, and length of service. INDNEFFMDSRN

Penn State Health - Pennsylvania Psychiatric Institute Work Type: Full Time FTE: 1.00 Shift: Evening Hours: 3:00p-11:30p, including every other weekend Recruiter Contact: Savannah Paxton at [email protected] As an Intake Coordinator, the role involves being the first point of contact for individuals seeking behavioral health services, ensuring they receive appropriate care based on their needs. Primary responsibilities include responding to telephone and face-to-face inquiries, facilitating access to suitable levels of care, and scheduling appointments. The role also involves organizing and managing patient information, ensuring a smooth and compassionate intake experience. Effective communication and the ability to work both independently and collaboratively are key to success in this position. MINIMUM QUALIFICATION(S): High School Diploma or equivalent (which is a GED, etc.) Two (2) years of relevant experience AHA BLS Prior to end of orientation Act 31 Training Certificate PREFERRED QUALIFICATION(S): Bachelor's degree preferred Minimum two (2) years' experience in a behavioral health setting preferred WHY PENN STATE HEALTH? Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. For more information:About Us | Careers | Penn State Health Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave. Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. For a full list with more detailed information: ****************************************************************** WHY PENN STATE HEALTH PPI? Pennsylvania Psychiatric Institute (PPI) is central Pennsylvania's leader in healing people with psychiatric and substance use disorders to achieve and maintain stability in their daily lives. A comprehensive team of specialists who provide sensitive, compassionate care for children, adolescents, and adults through personalized treatment plans that meet unique patient needs. Located in Harrisburg, Pennsylvania, PPI has a modern 89-bed, inpatient facility at its Polyclinic campus at 2501 North Third Street. As well as two convenient locations offering outpatient services, the Division Street Clinic, and the Third Street Clinic. We are a Trauma Informed Care (TIC) organization guided by SAMHSA's "Four R's": Realization about trauma, Recognizing the signs of trauma, Responding to trauma, and Resisting re-traumatization. Our therapeutic work is guided by the SAMHSA's core principles of Trauma Informed Care. We invite all individuals committed to providing quality care to be a part of our PPI team. YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you. #LI-JD1 IND567 This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Rose City Nursing and Rehab is seeking a Registered Nurse Assessment Coordinator RN ("MDS Coordinator") for our skilled nursing facility in Lancaster, PA! (This position is NOT REMOTE) The primary purpose of the job position is to conduct and coordinate the development and completion of the resident assessment in accordance with the requirements of the state and the policies and goals of this facility. Shift Available: Full Time Responsibilities: Routinely assess residents according to pre-set schedules, or on an “as needed” basis for condition changes, hospital return, etc. Responsible for accurate observation, assessment, and communication of condition changes to appropriate personnel Assures completion of assessments and CAA's by other departments such as Social Services, Activities, and Dietary, and obtains corresponding signatures Complete other sections of MDS, quarterlies, CAA's and care plans, etc., in the absence of other personnel Initiate care plans based on resident needs identified in the Resident Assessment Protocols and update the care plans according to guidelines Prepares and distributes MDS schedule to interdisciplinary team Transmit MDS to the state weekly (or as required) and maintain accurate records, including a transmittal log Qualifications: Registered Nurse RN of this state Over a year's experience in Long-Term Care as an MDS assessment coordinator Benefits: We strive to provide our employees with a comprehensive and affordable benefits package including: Medical and Prescription Drug, Dental, Vision Care, Telemedicine Program, Company-Paid Group Life Insurance, Voluntary Term Life Insurance and Short-Term Disability, 401(k) Savings Plan, Employee Assistance Program (EAP), Commuter Benefits, Planned Time-Off (vacation, personal, sick, and state sick). Daily pay: The ability to freely view your paycheck as it accrues daily, with the option to withdraw it daily for a nominal fee *New* Now offering Education Assistance: Get up to $5,250 per year towards tuition* or Get up to $2,625 per year towards paying off a Non-Federal Nursing Student Loan!* Benefits, as well as bonuses and variable compensation plans, are based on applicable state law and factors such as pay classification (full-time, part-time, or casual), job grade, location, and length of service. INDROSEMDSRN

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Summary: Position Summary: Health Promotion Specialists are responsible to lead and coordinate effective collaboration with community, government and other stakeholders to address health and social determinants of health needs in Lancaster County. This includes developing and implementing strategies that result in health care services, public policies, practices, and programs that effectively address identified needs. Additionally, this role will engage internal stakeholders to align community needs and business imperatives and identify and deploy organizational resources that support community health improvement. This position requires a strong working knowledge of health equity, social determinants of health, community and coalition building, and public policy development and measurement. In this role, incumbent will be responsible for oversight of the construction process of the Health Housing Program. This individual will plan, direct, inspect, and evaluate the day-to-day activities of the remediation projects, which involves planning and coordinating remediation activities for housing units throughout the county. Act as a technical expert for the healthy housing program and resolve issues that may arise from a risk assessor, contractor, or client; explain the healthy housing program to contractors and risk assessors interested in working for the program; approve projects, assist clients with understanding the risk assessments; enter data in multiple software systems; meet with client/contractors to review and sign necessary documents; communicate with, and refer clients to, other local social service agencies for other housing assistance; oversee the expenditures of each remediation project; and prepare related reports. Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties: Lead transformational planning and execution for community health improvement efforts within the organization and throughout the community. Utilize data analysis to drive prioritization of Community Health Needs, interpreting and responding to local, state, and national health trends. Apply performance improvement methodology to develop, implement, and evaluate comprehensive plans that address public health issues within our community. Comprehensively review impact and success of initiatives, recommending any modifications to improve effectiveness as part of the strategic Community Health Improvement Plan. Build capacity throughout Lancaster County for community health improvement by initiating and facilitating community coalitions and collaboratives to address issues concerning our community. Drive collaboration within LG Health and LGHP to develop and maintain sustainable policy and systems changes. Outreach to target populations using appropriate age and culturally competent strategies, striving to remove barriers related to health inequity and social determinants of health. Effectively engage coalition, team, and workgroup members in an open dialogue to address gaps, overlap, and redundancy to collaboratively focus efforts on evidence-based tools and practices to achieve mutually agreed upon goals. Establish and maintain robust local and state relationships with organizations that have missions and or goals that compliment key focus issues. Identify, write, and manage grants to advance our initiatives related to community health improvement. Fulfill regulatory requirements from the IRS Schedule H, Form 990 , mandated for not-for-profit hospitals. Provide community health improvement consulting services for the organization, providing training and networking opportunities to health, mental health and other community based partner organizations, culturally specific organizations, and or social services organizations. Present to community corporate groups on community health improvement efforts and or health data. Manage special projects as assigned Serve as a role model for wellness to colleagues, staff and community at large. The following duties are considered secondary to the primary duties listed above: Provide educational sessions regarding wellness and prevention and health-related topics as needed. Respond to media requests. Assist manage in tracking budget expenses and revenue related to assigned priorities as appropriate. Other duties as assigned. Amount of travel and other special conditions or requirements: The program manager will travel locally to meet with partners and clients. Additional travel for training is required at least annually for mandatory grant related trainings that require air travel and overnight stays. Responsibilities: Minimum Required Qualifications: Bachelors degree in Public Health or Health related field; OR in lieu of degree, three 3 to five 5 years of experience with project management, program development, or program evaluation. Strong statistical data collection, interpretation and reporting skills. Strong track record of problem solving and collaboration. Strong working knowledge of positive and adverse childhood experiences and trauma informed principles. Three 3 to five 5 years of community and coalition building experience. Minimum of three 3 years of experience in health or human service related field. Preferred Qualifications: Master degree in Public Health. Certification in Healthy Housing or in another environmental field at time of hire. Experience with motivating and engaging diverse partners. Two 2 years of leadership experience. Prior experience in housing code, housing rehabilitation, lead hazard control, or other work related to the project Strong working knowledge of health equity and social determinants of health We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Westminster Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting an RN MDS Nurse / Resident Assessment Coordinator (RAC) to join our team. At CommuniCare, MDS Nurses are treated as key members of our Operations team. We appreciate your contribution to our facility's success! WHAT WE OFFER Beyond our competitive wages and Paid Time Off, we offer all full-time employees a variety of benefit options including: Life LTD/STD Medical, Dental, and Vision 401(k) Employer Match with Flexible Spending Accounts CATCH THE SPIRIT! When you join the CommuniCare family, you'll quickly catch the team spirit. Coworkers and residents become family, the workplace becomes a home, and a touch of spontaneity and fun keeps everyone smiling. Our core values promote an environment of respect, courtesy, and professional excellence where you can dedicate yourself to a career you love. Do you have what it takes to be an RN MDS Nurse with CommuniCare? QUALIFICATIONS & EXPERIENCE REQUIREMENTS Graduate of an accredited school of nursing; RN Valid RN license in the state employed Three years of experience in a long term care environment preferred Experience with the MDS/RAI process and/or case management preferred JOB RESPONSIBILITIES The MDS Nurse RAC (Resident Assessment Coordinator) reports to the Executive Director and is responsible for accurate and timely completion of mds assessments and coordination of the RAI process. Provides Medicare, Medicaid (case mix), and managed care oversight to ensure appropriate clinical services are provided and appropriate reimbursement is received for each resident. This includes ensuring that the centers are in compliance with federal and state regulations as well as the CommuniCare Family of Companies' guidelines and policies and procedures. This role serves as a key member of the facility's management team in helping the facility obtain/maintain quality outcomes. THE COMMUNICARE COMMITMENT A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.

Full-time Description The Membership Liaison (ML) supports PAMED recruitment and retention efforts and focuses heavily on the large practice and health system component of PAMED membership and is well-versed on member needs and issues within these settings in order to uniquely position PAMED to be able to provide products and services that best address their needs and challenges. The ML will work with the fellow Membership Liaison Lead and the Senior Director, Executive Office to establish processes by which these members will be compelled to fully engage in PAMED to ensure they receive the full value of their membership. The ML is expected to pursue and nourish relationships with physicians, key members of their staff, practice leaders, and hospital medical staff leaders within large practices and health systems to recruit and retain membership. This individual also staffs some special sections and supports other membership special interest groups. The Membership Liaison is a member of the team that addresses the incoming inquiries of members that includes telephone calls, web inquiries, and email received via the Member Inquiry Form. This may include making phone calls, answering emails, and working with the appropriate PAMED staff/department or respond directly to the individual. Requirements QUALIFICATIONS: Minimum of bachelor's degree required in marketing, communications, sales, or related customer service-related field or equivalent professional experience in physician engagement work or membership relations Possess a natural ability and interest in communicating effectively with c-suite professionals, physicians in leadership positions, physicians, and other high-level professionals Familiarity with the varied physician practice environment in Pennsylvania Excellent oral and written communication skills a must Ability to handle multiple priorities (project management skills) Proficient in Microsoft Office programs Ability to work in a fast paced, changing environment and drive results Ability to use technology such as smart phones and laptops effectively while working remotely Valid state issued driver's license SPECIAL REQUIREMENTS: This position requires frequent travel within Pennsylvania, virtual outreach, and regular evening and weekend meetings as well as attendance at the annual House of Delegates meeting. ESSENTIAL DUTIES: Retain current membership and recruit new members by creating systems by which members actively engage in PAMED, creating trusting relationships with a variety of individuals, increasing awareness of PAMED, and collaborating with staff and other key stakeholders. Identify strategic opportunities to increase membership as well as identify new and creative ways to retain current members. Maintain understanding of issues affecting the practice of medicine in Pennsylvania. Identify and effectively communicate emerging trends that are affecting Pennsylvania physicians. Research emerging issues and topics affecting physicians and their practices independently. Maintain understanding of PAMED's initiatives, priorities, products, services, and key focus areas. Actively assesses and improves contributions to company culture by practicing advocacy meaningfully, encouraging and respecting individuals' ideas and experiences, elevating colleagues' confidence to bring their whole and best selves to work, and navigate all communication based in active listening and thoughtful dialogue. ADDITIONAL DUTIES MAY INCLUDE: Assist with coordination of Membership and PAMED initiatives, as well as other duties that may be requested or assigned. PHYSICAL ACTIVITIES The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent standing, walking, pushing carts, bending, stooping, squatting, and climbing ladders or stairs. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: inspection of machinery, viewing a computer terminal, and extensive reading. Hearing and speech to communicate in person. Exerting up to 60 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Operation of a motor vehicle, occasionally This PDQ accurately reflects the duties, qualifications, and other requirements of this position. REVISION DATE: 04/01/2025 EOE - It is the policy of PAMED to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, citizenship, genetic information, possession of a General Educational Development certificate as opposed to a high school diploma, or any other characteristic protected by applicable federal, state or local law. This commitment applies, but is not limited, to decisions made with respect to hiring, placement, compensation, benefits, promotions, demotions, transfers, terminations, layoffs, return from layoffs, administration of benefits, and all other terms and conditions of employment.

Requisition Number Stu414P Position Type Student Worker Department Department of Student Workers Job Title Graduate Assistant (GA) / Department of Psychology - Peer Mentor/Field Coordinator Asst Classification Student Worker Pay Rate $6000 per year (FT) Graduate assistants (FT) also earn tuition waiver credits of 18 credits per year. Position Summary Information Hours per week Full-time 20 hrs Days Worked Weekdays Hours/Shift worked Posting Detail Information Job Summary/Basic Function The Department of Psychology is seeking a Graduate Assistant to assist with activities within the department that support student learning experiences. The Peer Mentor/Field Coordinator Assistant will assist with the freshmen peer mentorship program and with the coordination of field experiences of undergraduate and graduate students. Required Qualifications All graduate assistants must be enrolled in a Millersville University graduate program; non-degree students and those only seeking post-baccalaureate certification are not eligible. Full-time Graduate assistants must be enrolled in and maintain a minimum of 6 credits in Fall semester and in Spring semester. Must be available to complete work hours on campus. Enrollment in a master's program in either Clinical, School Psychology, or School Counseling. Strong communication skills, time management, and attention to detail are required. Preferred Qualifications Prior student-worker experience desired. Job Duties 1. Work with faculty to implement a field application process, promote field policies and expectations. 2. Assist with communication between students and site supervisors. 3. Maintain and update materials and policies. 4. Assist with survey constructions, data collection and analysis. 5. Serve as Peer Mentoring liaison for students in the freshmen seminar and associated faculty, coordinate learning activities and manage peer mentor schedule. 6. Assist with the planning and execution of field trips and group activities. 7. Provide individual and group tutoring as needed. 8. Assist with the development of the department newsletter. 9. Contact supervisor(s) on weekly basis to determine work assignments. 10. Perform related duties as assigned by supervisor(s). Working Conditions and Physical Effort Indoor office space. Posting Open Date 03/17/2025 Posting Close Date 08/31/2025 Special Instructions to Applicants Graduate Assistant payment and hours guidelines * Graduate Assistants must work 300 hours (FT) or 150 hours (PT) per semester. * Stipends are paid 8 payments throughout the semester and are paid bi-weekly according to the payroll schedule. * Graduate Assistants (who are not on an F-1 visa) may work an 10/20 extra hours per week in addition to the required hours for the position for a total of 30 hours a week. * Graduate Assistants who are on an F-1 visa are only permitted to work a maximum of 20 hours per week during academic sessions (spring and fall semesters); there may be opportunity to work during school breaks over 20 hours a week, which would be compensated at an hourly rate. * Graduate Assistants must meet all eligibility requirements as detailed in GA Guidelines. Documents needed: * Resume is required * Cover Letter is optional * Transcripts/other documents optional * Clearances are required for this position: PA Criminal Background, Child Abuse, FBI Fingerprint (Not needed to apply) Quicklink for Posting/Requisition ********************************************

**Purpose of the Electronic Document Liaison:** Responsible for assisting providers with multiple aspects of the electronic documentation systems (i.e. Soarian Clinicals, Soarian EDM, Soarian Provider Documentation, CPOE, Team notes and others as needed) Provides assistance with completion of documentation, dictation, queries etc. Is the liaison between the providers, the provider's office and Health Information. Provides IT assistance and training. Responsible for providing customer service to all internal and external customers. Understand documentation guidelines and works with the providers to obtain compliance. **Responsibilities of the Electronic Document Liaison:** + Performs other duties as assigned by the Supervisor of Health Information. + Respects the privacy and confidentiality of patient information. + Communicates accurately, clearly and effectively with Health Information Department Staff, Transcription Staff, the Health Information and Transcription Management Staff, and other hospital employees as directed. Must be effective in communicating changes and effective in problem solving. + Compiles information for statistics. + Communicates effectively with all employees within the Health Information Department and with the Health Information Supervisor. + Actively participates in problem solving in order to assure a smooth operational atmosphere. + Works with HIM Technical Analyst + Actively creates relationships with external customers to foster use of and satisfaction with facility and HIM activities. + Handles all internal and external customer service issues and queries including assigning records to auditors as necessary as well as assisting physicians. + Facilitates quick and efficient resolution to outstanding issues between IT and vendor. + Assists in training providers in electronic documentation and completion of deficiencies. Oversees activities related to the completion of health information with federal and state laws and generally accepted HIM best practices. + Monitors impending suspension of physicians. + Communicates with physicians on incomplete medical records, including documentation deficiencies, undictated operative report, History and physical and discharge summaries. + Demonstrates thorough knowledge of documentations systems. + Assists with developing and providing training materials as needed. + Provides assistance, training and troubleshoots for the provider in multiple documentation systems. + High school graduate or equivalency; some college preferred. + Graduate of an AHIMA-approved health information program highly desirable. + Experience as described below may be substituted for college/health information education. + Two years of experience in UPMC's Health Information Department or a closely related area (e.g., Patient Registration) or in a health system/hospital that has used the electronic record for two or more years. **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**

Equipment Service Coordinator Hillyard, Inc. is currently taking applications for Equipment Service Coordinator for our Service team in Lancaster, PA. Do you have experience dealing with service calls? Can you be described as organized? Do you enjoy problem solving? If you answered “Yes” then the Hillyard Service Team has the Career Opportunity for you. Essential Functions And Responsibilities: Entering Customer Service Calls in the Company System for Dispatch & Communicate with Service Technicians Monitor Repair Status for Machine Completion. Monitor Open Service Orders. Review and Assist Technicians with Service Repair Estimates Communicate Directly with the Customer & Service Team Leadership regarding Customer Repairs. Assist in scheduling of Programmed Maintenance Agreements Qualifications Include: Experience in an interactive customer service environment is a plus. Ability to interact professionally with technicians and service team associates. Dispatching and direct customer interfacing as well as experience in a parts ordering environment Ability to handle multiple tasks productively while maintaining attention to detail. Strong follow-up and problem-solving skills. Excellent verbal communication and listening skills. Hillyard, an incredible family-owned enterprise with a rich history dating back to its inception in 1907, invites you to join our dynamic journey! Our relentless dedication to fostering clean, safe, and healthy environments has propelled us to expand our footprint in your area. What's in it for You: Monday-Friday day shift schedule Competitive salary and bonus program Paid holidays Paid time off programs Industry leading 401(K) and profit-sharing program Excellent medical, vision, dental Getting Started At Hillyard, we treasure our Team Members as the cornerstone of our success, and our commitment to their growth is unwavering. If you're eager to embark on a fulfilling career with a thriving, stable company, don't hesitate - seize this opportunity and apply today! Your journey to greatness begins here! Click here to view a full position description Hillyard is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Purpose of the Electronic Document Liaison: Responsible for assisting providers with multiple aspects of the electronic documentation systems (i.e. Soarian Clinicals, Soarian EDM, Soarian Provider Documentation, CPOE, Team notes and others as needed) Provides assistance with completion of documentation, dictation, queries etc. Is the liaison between the providers, the provider's office and Health Information. Provides IT assistance and training. Responsible for providing customer service to all internal and external customers. Understand documentation guidelines and works with the providers to obtain compliance. Responsibilities of the Electronic Document Liaison: * Performs other duties as assigned by the Supervisor of Health Information. * Respects the privacy and confidentiality of patient information. * Communicates accurately, clearly and effectively with Health Information Department Staff, Transcription Staff, the Health Information and Transcription Management Staff, and other hospital employees as directed. Must be effective in communicating changes and effective in problem solving. * Compiles information for statistics. * Communicates effectively with all employees within the Health Information Department and with the Health Information Supervisor. * Actively participates in problem solving in order to assure a smooth operational atmosphere. * Works with HIM Technical Analyst * Actively creates relationships with external customers to foster use of and satisfaction with facility and HIM activities. * Handles all internal and external customer service issues and queries including assigning records to auditors as necessary as well as assisting physicians. * Facilitates quick and efficient resolution to outstanding issues between IT and vendor. * Assists in training providers in electronic documentation and completion of deficiencies. Oversees activities related to the completion of health information with federal and state laws and generally accepted HIM best practices. * Monitors impending suspension of physicians. * Communicates with physicians on incomplete medical records, including documentation deficiencies, undictated operative report, History and physical and discharge summaries. * Demonstrates thorough knowledge of documentations systems. * Assists with developing and providing training materials as needed. * Provides assistance, training and troubleshoots for the provider in multiple documentation systems. Qualifications: * High school graduate or equivalency; some college preferred. * Graduate of an AHIMA-approved health information program highly desirable. * Experience as described below may be substituted for college/health information education. * Two years of experience in UPMC's Health Information Department or a closely related area (e.g., Patient Registration) or in a health system/hospital that has used the electronic record for two or more years. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

' Be a Difference MAKER ' in a new career at TANDEM LIVING! CURRENT OPENING: Every other weekend: Saturday (7:30A-4:30P) & Sunday (8:00A-4:00P) Part of a holiday rotation The Welcome Center Liaison provides friendly, competent, helpful service to individuals needing assistance, information or referrals from the Woodcrest Villa Welcome Center Liaison/Receptionist. QUALIFICATIONS: High school diploma or equivalent preferred. One-year experience as a receptionist and or background in customer service. Microsoft Office and use of a multi-line phone system experience is preferred. RESPONSIBILITIES INCLUDE: Responsible to answer the telephone by the third ring and for transferring calls to the designated person or department. Remains in the reception area of the Welcome Center near the phone at all times. Responsible to complete Daily Safety Check on residents by use of the No Show List provided from Dining Services and the list is maintained at the front desk on a daily basis. Enters guest room reservations in a notebook, computer calendar and confirmation sheet; distributes copies to necessary departments; handles payment processing. Creates work orders as needed for both staff and residents. Checks the status as requested and provides resident or staff with additional information regarding previously submitted work order. Sells and tracks postage stamps, postage meter, Housekeeping and Marketplace gift certificates and other office services which include: large resident print jobs. Accepts and calls residents upon delivery of package(s), flowers, etc.; maintain accurate records of delivered items; accept and communicates incoming packages for staff. TANDEM LIVING was founded in 1903, the Christ-based mission is to enrich the lives of residents, staff, and the community. TANDEM LIVING is a continuing care retirement community management company. BENEFITS: At TANDEM LIVING we value the wellbeing of all of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include: Medical/Dental/Vision Insurance 401(k) Retirement Plan with company match Tuition Reimbursement, Scholarship & Advancement Programs Paid Time Off (PTO) Company Paid Life Insurance Wellness Center & Pool at no charge to the employee EOE/M/F/V/D Employer

PRN Saturday, Sunday 7:00a-3:00p Provides coordination for all MRI patients between the time of exam scheduling and completion of exam. Serves as a liaison between MRI staff and providers.Works under the general supervision of the technical team of the department. This position assists the technologist in all non-technical aspects of imaging examinations including but not limited to assisting with the movement of patients, positioning, recording histories, documentation of imaging procedures. Qualifications Minimum Education: High School Diploma or GED Required Work Experience: 1-year Relevant experience Required Licenses: Heartsaver CPR/AED within 180 days Required Knowledge, Skills, and Abilities: Excellent communications/interpersonal skills. Communication and relationship-building skills. Strong customer service and organizational skills. Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy Duties and Responsibilities Collaborates with physicians, nurses and MRI staff in the early identification of potential exam order issues. Obtains valid orders, either verbally or by fax, to allow for timely continuation of care. Communicates clearly and follows up on open issues in a timely manner. Correctly identifies patients through obtaining and verifying thorough and accurate data and documents. Ensures completion of patient's medical and MRI safety screening prior to presentation for exam. Verifies insurance authorization is in place prior to patient presentation for exam. Provides MRI staff with medical and environmental information pertinent to patient's current illness and exam requested (i.e. medical implants, claustrophobia, special needs). Ensures patient is scheduled on appropriate magnet considering implantable devices, body habitus and/or claustrophobia. Consults the MRI Safety Physicist in the event of any questionable implants, devices or additional MRI safety concerns. Demonstrates basic and updated MRI safety knowledge. Maintains a thorough and current knowledge of MRI services and external vendors for coordination of seamless care. Provides referring physician patient education information and direction to on-line resources. Consults with the MRI Team Leader or Lead Technologists for recommendations of other care options, as indicated, in the event the patient may not meet criteria for an MRI. Required for All Jobs: Performs other related duties as identified. WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program. WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

'Be a Difference MAKER' in a new career at TANDEM LIVING! CURRENT OPENING: Every other weekend: Saturday (7:30A-4:30P) & Sunday (8:00A-4:00P) Part of a holiday rotation The Welcome Center Liaison provides friendly, competent, helpful service to individuals needing assistance, information or referrals from the Woodcrest Villa Welcome Center Liaison/Receptionist. QUALIFICATIONS: High school diploma or equivalent preferred.One-year experience as a receptionist and or background in customer service.Microsoft Office and use of a multi-line phone system experience is preferred. RESPONSIBILITIES INCLUDE: Responsible to answer the telephone by the third ring and for transferring calls to the designated person or department. Remains in the reception area of the Welcome Center near the phone at all times.Responsible to complete Daily Safety Check on residents by use of the No Show List provided from Dining Services and the list is maintained at the front desk on a daily basis.Enters guest room reservations in a notebook, computer calendar and confirmation sheet; distributes copies to necessary departments; handles payment processing.Creates work orders as needed for both staff and residents. Checks the status as requested and provides resident or staff with additional information regarding previously submitted work order.Sells and tracks postage stamps, postage meter, Housekeeping and Marketplace gift certificates and other office services which include: large resident print jobs.Accepts and calls residents upon delivery of package(s), flowers, etc.; maintain accurate records of delivered items; accept and communicates incoming packages for staff. TANDEM LIVING was founded in 1903, the Christ-based mission is to enrich the lives of residents, staff, and the community. TANDEM LIVING is a continuing care retirement community management company. BENEFITS: At TANDEM LIVING we value the wellbeing of all of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include: Medical/Dental/Vision Insurance 401(k) Retirement Plan with company match Tuition Reimbursement, Scholarship & Advancement ProgramsPaid Time Off (PTO) Company Paid Life InsuranceWellness Center & Pool at no charge to the employee EOE/M/F/V/D Employer

Overview At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve. Responsibilities Join our team as a Care Transitions Associate where you will develop strong relationship role with Hospital/Health System providers, Hospitalists, Physicians, Home Health within an assigned geographic area to align population sub-acute requirements to organization strategy to grow referral volume through the delivery of market-leading patient outcomes. *Ensure safe and effective transfers of patients across the care continuum serving as a bridge between the hospital and skilled nursing facility setting, staff and the patient and/or family with the objective to reduce rehospitalizations and improve customer satisfaction. *Expand customer base by increasing center occupancy and skilled mix from assigned hospital accounts and/or mining unassigned hospital accounts. *Maintain, timely and accurately, Genesis electronic medical record PCC and Allscripts/Curaspan on patient population. Qualifications *In lieu of professional licensure, comparable healthcare experience will be considered. *Must have a valid driver's license to travel to multiple locations to facilitate business and development initiatives and provide assessment services as assigned by Regional Director, Business - Development. *Five to seven years of recent experience is required. *Must be an expert working in automated, highly competitive environments navigating multiple applications to source patients, communicate acceptance and analyze case while synchronizing data in internal systems to communicate internally regarding patient status. *Must be available 24 x 7 to meet hospital demand. *Excellent written, verbal and listening communication abilities are required. Benefits *Variable compensation plans *Tuition, Travel, and Wireless Service Discounts *Employee Assistance Program to support mental health *Employee Foundation to financially assist through unforeseen hardships *Diverse, Equitable, and Inclusive (DEI) workplace with DEI committee. DEI is a part of our company's DNA. *Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off We also offer several voluntary insurances such as: *Pet Insurance *Term and Whole Life Insurance *Short-term Disability *Hospital Indemnity *Personal Accident *Critical Illness *Cancer Coverage *Nursing Tuition Assistance Program Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service. Posted Salary Range USD $80,000. 00 - USD $90,000. 00 /Yr.

The Service Coordinator I is responsible for coordinating service solutions that result in the work assignments for the Service Technicians and solutions for our customers. This Service Coordinator is also responsible for a variety of office and service administration procedures. Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Answer phones and email communications. Provide the appropriate support and direction on customer inquiries and needs. Return calls to various parties promptly. Create the service call entry in the appropriate record system. Efficiently invoice service work accurately and timely. Post vendor invoices for Accounts Payable. Schedule and dispatch service calls effectively. Ordered parts, as needed, for service work and maintained records related to parts orders. Process customer credit card payments promptly. Ensure records are secure and filed appropriately. Conduct miscellaneous warehouse-related duties, as identified. May be responsible for other office-related duties, as identified by the Division Vice President and/or Operations Manager. Other duties as assigned. Knowledge, Skills, and Abilities (K) Knowledge of working with technology and Microsoft Office. (K) Knowledge of administration workflows related to work orders and invoicing. (S) Demonstrates excellent communication and customer service skills. (S) Demonstrates strong organizational skills. (A) Ability to interact professionally with internal and external customers. (A) Ability to work in a fast-paced environment. Supervisory Responsibilities This position has no supervisory responsibilities. Work Environment and Physical Demands In office environment Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Travel This job requires no planned business travel. Education and Experience High School diploma or equivalent is required. 1 to 3 years of experience in a similar role is preferred. Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. EEO Statement DuraServ is an equal opportunity employer. We prohibit discrimination and afford equal employment opportunities to team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Our EEO policy applies to all aspects of the relationship between DuraServ and its team members, including recruitment, employment, promotion, transfer, training, working conditions, compensation, benefits, and application of policies.

Family Liaison Program: Thrive to Five Program Classification: Permanent/Full-Time/Hourly DUTIES AND RESPONSIBITIES Eligibility, Recruitment, Selection, Enrollment & Attendance Implements ERSEA process implements recruitment strategies for geographic area; participates in community-based events to actively recruit and build waiting list for service region including evening and weekends. Completes applications as applicable and gathers information for selection of children to enroll in the Thrive to Five program. Informs ERSEA manager of openings and works collaboratively to fill vacancies. Child Health & Wellness Works with teachers to inform families of scheduled health screenings and ensure child's attendance on screening day. Follows health procedures to ensure compliance. Participates in collaborative case management conversations with the early learning coordinator and teacher and uses information to plan comprehensive family support strategies. Initiates collection of required health information per funding requirements including health, dental, special diets and/or referrals; collaborates as needed with health manager and works to ensure family follow up as required. Enters health-related information into database; alerts management to trends and patterns impacting program effectiveness, and reviews routinely for follow up on vision, hearing, dental and EPSDT referrals following Thrive to Five guidelines (30/45/90 days). Family Services Completes the strengths matrix and uses it to help families set goals and establish a plan to attain them. Collaborates with early learning supervisors and teachers to review family needs and prioritize caseloads. Conducts home visits with families based on the level of need to follow up on the established plan, referrals, and effectiveness of services accessed. Community Engagement Work collaboratively with the school districts and community partners. Additionally, some will work collaboratively with the United Way P-3 partnership collective impact grant. Collaborate with community organizations to deepen partnerships for the benefit of families, children, and staff attend community meetings, as directed by one's supervisor, with the expectation of sharing appropriate information about the Thrive to Five program & make presentations to small groups as needed. Serve as a bridge of communication between schools and families. EDUCATION/EXPERIENCE REQUIREMENTS Bachelors degree or AA in social work or related field. Bachelors degree or AA in non-related field plus 3 years' experience working with families with young children. Within 18 months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling, or a related field. Bilingual English/Spanish preferred. **Please see attached for full job description** WE Values our Team by uniting our employees with the mission. WE offer strong purpose with a compassion for work-life balance. Below is a glimpse of our robust benefits offered: Sign-on Bonus Benefits: Medical, Dental & Vision Coverage / 403(b) Plan / Life Insurance / EAP Program Generous number of PTO Days banked annually Paid Parental Leave Tuition Reimbursement Employer- Assisted First Time Homebuyer Program Equal Employment Opportunity CAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, age, citizenship, veterans status or genetic information. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency will determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

The Event Services Associate (ESA) plays an integral role in ensuring that campus events are appropriately coordinated and set-up in accordance with the space reservations. The ESA works collaboratively with partners across campus including faculty, staff and students and external to campus. Provides excellent customer service to all customers internal and external to the campus. Specific Responsibilities: Coordinate the planning and execution of space reservation to ensure accurate implementation of campus events. * Organize and implement event logistics such as venue and audiovisual equipment set-up. * Collaborate with the Conference and Auxiliary Services Associate to arrange space reservations and provide needed set-up for outside groups, students, faculty, and staff. * Organize all incoming space reservations. Follow up on set-up requests, provide diagrams and review needed equipment to ensure the set-up will work in the space that was requested. Complete a week-at-a-glance chart of all set-ups and breakdowns by facility to provide proper staffing. Complete a daily task sheet with diagrams for all set-ups. * Maintain equipment inventory and perform set-ups. * Schedule set-ups according to room and staff availability using 25Live, opening/closing report, Set-Up Grid, online space reservation system, and previous events. * Report general maintenance needs for all locations throughout campus using the college's work order system. * Schedule student workers according to their availability to meet the workload of events. * Effectively communicate with colleagues internal to department as well as event contacts. * Provide support for Summer Conference program and events scheduling. Provide logistical support for events. * Move, arrange, and remove all chairs, tables, and other equipment. * Serve as a point-of-contact for event organizers to ensure smooth communications and operations. * Set-up the requested audio-visual such as the portable sound systems, microphones, projectors, and screens. Coordinate with presenters to ensure their presentations are compatible with the College equipment, as able. Cover audio-visual at all non-academic events to ensure quality. * Confirm that work orders for moving, placing, and removing podiums and conductor's box, music stands, and musical instruments on campus have been submitted. * Hang banners, set up pipe and drape, set up flags on stands and skirt stages. * Confirm that work orders for moving, placing, and removing any floor coverings (e.g. Gill Gyms) have been submitted. Serve as the supervisor of record for student workers. * Oversee, direct the actions, provide feedback, and evaluate the performance of student workers; hire, lead and motivate. * Report any information about a potential, active or previously known conduct that may reasonably constitute discrimination, harassment or retaliation on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex (including all conduct prohibited by Title IX), gender (including pregnancy, childbirth, parental status related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition or any other characteristic protected by local, state or federal legislation. * Perform other duties as assigned. Requirements: Qualifications * High school diploma or equivalent required. * Experience setting up and trouble-shooting audio-visual equipment, preferred. * Two or more years of related experience, preferred. * One year of supervisory experience. * Must possess effective computer skills including word processing (MS Office), database management (Excel, Access), and Internet. * Must have the ability to read and comprehend written instructions, procedures, and service manuals. * Strong communication and interpersonal skills. * Excellent organizational and problem-solving skills with attention to detail. * Must be able to work an alternative schedule Tuesday-Saturday 11am-7pm. Actual hours may vary based on events scheduled. * Must have valid driver's license with less than 2 points. Physical Abilities The physical demands described below are representative of those that must be met by employee to successfully perform the essential functions of this job: * Ability to repetitively push and pull objects weighing up to 50lbs without assistance while kneeling, squatting, reaching above the head, the waist, and below the knees. Must be able to bend at the knees. * Ability to repetitively push and pull objects such as tables and chairs. * Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. * Ability to exert oneself physically over sustained periods of time to complete job activities. * Ability to stand a minimum of four hours during the workday. Working Conditions While performing the duties of this job, the employee works in both indoor and outdoor environments. Exposure to adverse conditions can occur. The noise level in the work environment is usually minimal. Additional Information: McDaniel College, in compliance with federal and state laws and regulations, does not discriminate in the recruitment, admission, and employment of students, faculty, and staff in the operation of any of its educational programs and activities. McDaniel College will not tolerate any discrimination or harassment on basis of any protected status including protective hairstyle, race, religion, color, ancestry or national origin, disability, age, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, military status, genetic information, marital status, veteran's status, or any other actual or perceived legally protected characteristics. Application Instructions: Completed applications must include the following: cover letter addressing position qualifications and related experience; resume, names and contact information of three professional references, and a completed job application. Review of applications begins immediately and continues until position is filled.

requires travel in Dauphin county and surrounding areas.*** **Sign On Bonus available** *Pittsburgh Post Gazette 2024 Top Workplaces Winner!* View our Pittsburgh Post Gazette Top Workplaces Page here: ************************************************************* Join Our Team as a Service Coordinator I! Are you passionate about making a difference in people's lives? Do you have a knack for coordinating services and ensuring positive outcomes? If so, we have the perfect opportunity for you! About Us: At Service Coordination Unlimited, we are dedicated to supporting individuals in achieving their person-centered goals and living as independently as possible. We are looking for a compassionate and dedicated Service Coordinator I to join our team and help us make a positive impact in our community. View our careers page here: ***************************************************** Key Responsibilities: Service Coordination: Assess, identify, secure, and monitor services for program participants based on their unique needs. Participant Support: Respond to participant needs through various communication methods and remain attentive to their requirements. Compliance: Meet compliance standards and required timeframes for assessments, service plans, visits, calls, and incident reporting. Documentation: Document each visit and contact in a detailed and person-centered manner in all required systems. Training & Support: Provide necessary training and support to participants and consumer employees in managing direct care services. Database Management: Maintain and utilize internal databases to track participant information and encounters. Assistance: Help participants obtain Accessibility Adaptations, Specialized Medical Equipment, Non-Medical Transportation, and other services. Company Values: Demonstrate company values consistently in all interactions and duties. Qualifications: Education: Bachelor's degree REQUIRED (in social work, psychology, or related fields preferred). Practicum experience is a plus. OR Experience: At least three years in a social service or healthcare-related setting REQUIRED. Experience with people with disabilities or seniors and/or at least one (1) year of LTSS, Service Coordination, or Case Management experience preferred Skills: Excellent communication, customer focus, integrity, job knowledge, dependability, problem-solving, interpersonal skills, productivity, quality, self-development, and teamwork. Technical Skills: Proficient in using computer systems and technology relevant to the role. Physical Demands: Ability to perform tasks such as reaching, stretching, stooping, sitting, walking, and standing. Must be able to lift up to 20 pounds independently. License: Valid driver's license and dependable means of transportation. Must be able to travel throughout Dauphin and surrounding counties. Why Join Us? Impactful Work: Make a real difference in the lives of individuals in your community. Supportive Environment: Work with a team that values collaboration, inclusivity, and personal growth. Professional Development: Opportunities for continuous learning and career advancement. Competitive Benefits: Enjoy a comprehensive benefits package that supports your well-being. Ready to take the next step in your career? Apply now and become a part of our dedicated team at Service Coordination Unlimited!

Join our Team of Employee Owners! Why work for a company when you can own it? Cummins-Wagner Company, Inc. aims to remain the premier manufacturer's representative and distributor of mechanical equipment and machinery within our trading area. We serve the industrial, process, heating, cooling markets, and the waste water industry. Job Title: Shop Service Coordinator Department: Pennsylvania Service Department Location: Elizabethtown, Pennsylvania Scheduled Hours: Full Time Reports To: Service Manager Job Overview: The Shop Service Coordinator supports customers, service technicians, and management to ensure the effective coordination and documentation of shop service work, including all phone and email communication as required. The Service Coordinator is often the first point of contact for customers with service and repair needs and requires a professional with strong customer service and organizational skills. A commitment to excellent customer service, the ability to work with a team, and attention to detail are essential qualities for this position. Our most successful Shop Service Coordinators: Possess superior communication and organizational skills Exhibit goal-oriented behaviors and time management principles Apply extensive attention to detail to all tasks Exude a customer-focused attitude Have the ability to resolve problems as they arise Telephone & email reception for incoming service calls Possess a High School Diploma, or equivalent Strong written and verbal communication skills Experience and proficiency using Windows based programs including Netsuite/Sentrien Experience in a customer service role for mechanical equipment is a plus* Excellent computer proficiency is required, advanced Microsoft Excel preferred* Minimum of 2 years related experience preferred* Must be able to pass background and reference checks, as well as a drug test Scope of Responsibility: First point of contact for customers in many situations (others can include sales personnel or service development manager). Communicates with customers and service technicians to ensure that customer needs are met. Includes at times pickups and deliveries that may require coordination with field service coordinators. Prepares quotations and proposals, and executes a follow-up process utilizing company tools and guidelines. Quotes to include repair vs. replacement costs, related photos of equipment condition, and any other suggestions, options to assure optimal operation once returned (installation, alignment, etc.) Enters shop service work orders as well as purchase orders into Netsuite/Sentrien and place orders with manufacturers using their systems and procedures as well. Takes pictures of all equipment when received, after disassembly, and finished product. Dispatches shop write-up tickets including sales build-ups. Provides support for service technicians to ensure that they have the necessary information and resources for assigned tickets and tasks. Includes providing manuals, bill of materials, any related additional documentation, including new replacement pricing (for comparision vs. repair). Processes or assists with preparations of billings, sales related and inter-company chargebacks, and warranties. Maintains service filing system. Completes pre-qualification forms for customers. Updates and maintains daily log / calendar with other coordinators. Work closely daily with shop foreman on job status (parts ETAs, awaiting pricing to complete quote, etc.) to assist with timely and efficient job completions. Any / all duties assigned by management. Cummins-Wagner Gives Back to Employees: Employee Stock Ownership Program Bonus Program Tuition and Certification Fee Assistance 401k Match Flexible Spending Account Comprehensive Health Insurance Life Insurance Long-Term Disability Insurance Our History: Founded in 1960 by "Charlie" Cummins and "Chub" Wagner, Cummins-Wagner began as a one-product, two-employee Company in a one-room office. Without a well-recognized brand product line, their commitment to customer service was the Company's impressive strength. This commitment to customer service allowed the Company to grow and attract significant product lines. Recognizing that ownership inspired the dedication that resulted in their customer-driven business's success, they established an ESOP* and sold the Company to their employees in 1985. Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you! *As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit *********************** . Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law. Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.